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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Xerox Fax Machine. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Xerox Fax Machine o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Xerox Fax Machine se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Xerox Fax Machine, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Xerox Fax Machine debe contener:
- información acerca de las especificaciones técnicas del dispositivo Xerox Fax Machine
- nombre de fabricante y año de fabricación del dispositivo Xerox Fax Machine
- condiciones de uso, configuración y mantenimiento del dispositivo Xerox Fax Machine
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Xerox Fax Machine no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Xerox Fax Machine y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Xerox en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Xerox Fax Machine, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Xerox Fax Machine, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Xerox Fax Machine. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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® Print and Fax Drivers Guide For W indows Release 5.57[...]
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ii 8 March 2004 Copyright © 2004 by Xerox Corporati on. All rights reserved. Printed in the United States of America. XEROX ® , The Document Company ® , the digital X ® , CentreW are ® , and the identifying product names and numbers herein are trademarks of XERO X CORPORA TION. Other product names and images used in this gu ide may be trademar[...]
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C ENTRE W ARE P RINT AND F AX D RIVERS G UIDE iii Chapter 1 CentreWare Print and Fax Driv ers for Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 What’s Included in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Print and Fax Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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iv C ENTRE W ARE P RINT AND F AX D RIVE RS G UIDE Chapter 2 Installing Windows Printer Driv ers . . . . . . . . . . . . 2-1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Xerox Win[...]
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1-1 CentreW are Print and Fax Drivers for Microsoft Windows CentreW are is software that brings the pow er of your Xerox systems to your desktop. CentreW are provides you with total access, vi ewing, and control of any Xerox system from any connected d esktop. CentreW are’ s interactive drivers make printi ng and faxing from the desktop simple to[...]
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1-2 CentreWare Print and Fax Drivers for Microsoft Windows What’ s Included in this Release? The CentreW are release of the DocuT ech printer drivers supports the following features and hardware: Xerox DocuT ech 100/120 C/P Xerox DocuT ech 100/120 Production System s (Pro) Graphically enhanced PostScript and PCL printer drivers. Y ou [...]
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Página 7
Print and Fax Driver Overview 1-3 Print and Fax Driver Overview A print and fax driver makes document s created with speci alized software applications (word processing, spreadsheet s, graphics) compatib le with a specific printer . Each type of printer requires unique commands to print correctly and to enable special features. For these reasons, d[...]
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1-4 CentreWare Print and Fax Drivers for Microsoft Windows CentreW are Printer Drivers CentreW are printer drivers display the featur e options on tabs within the driv er . These printer drivers are designed specifically for Xerox product s. CentreW are drivers are available for W indows NT/2000/XP workstations. . N OTE : The driver graphi c is rep[...]
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CentreWare Printer Drivers 1-5 T ypes of Printer Drivers The CentreW are printer drivers are available in PostScript 3, PCL 5e, and PCL 6 (XL) printing formats. PostScript PostScript gives you greater ability to scale and manipu late images; it offers more precision with high-end graphics. PostScript also provides you with different types of error-[...]
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1-6 CentreWare Print and Fax Drivers for Microsoft Windows Obt aining CentreW are Print and Fax Drivers The following table shows the Xerox system models supp orted in this release of CentreW are and the printer drivers that are available for W indows NT/2000/XP environments. CentreW are Print and Fax Drive rs CD The installation files for the Xero[...]
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DocuTech PPD Files 1-7 Downloading from the Web Xerox system printer drivers can be do wnloaded from the Xerox W eb site at www .xerox .com . The installation files for all Xerox system models are available from the W eb site. T o download printer drivers: 1 Access the Xerox W eb site and click Support & Drivers at the top of t he page. 2 Enter[...]
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1-8 CentreWare Print and Fax Drivers for Microsoft Windows CentreW are Printer Driver Applications The following applications are included on the Centr eW are Print and Fax Drivers CD: Xerox Printer Configuration Utility Xerox Printer Installation Ut ility Xerox Printer Conf iguration Utility The Xerox Printer Configurat ion Utility is for [...]
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Página 13
Print and Fax Driver Documentation 1-9 Print and Fax Driver Document ation CentreW are Print and Fax Drive rs Guide for Windows This guide is intended for administrators who install and configure Cent reW are printer drivers and for users who want to know more information abo ut printer drivers and their installation. The CentreW are Print and Fax [...]
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1-10 CentreWare Print and Fax Drivers for Microsoft Windows T elephone Support For additional assistance, y ou may contact the Xerox W elcome Center by telephone to speak with a Product Sup port Analyst. Locate your Xe ro x system serial number on the metal frame behind the front door , and record it in the space below before you make your call. Th[...]
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2-1 Installing Windows Printer Drivers The CentreW are printer drivers support the special features and functions of Xerox systems, enabling fast, efficient printing from your desk top. Installation inst ructions for all current W indows environments are provided in this chapter . What’s in this chapter: Requir ements . . . . . . . . . . . . [...]
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2-2 Installing Windows Printer Drivers Requirement s Printer Drivers The minimum hardware requ irements for the CentreW are printer drivers vary based on the specifi c printer driver you are installing. At the most, you will need 14 MB of available hard disk space for any of the CentreW are W indows printer drivers. Internet Explorer 5.01 o[...]
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Network Print Configurations 2-3 Network Print Configurations Peer T o Peer In a Peer T o Peer environmen t, a printer driver is installed on a workstation t hat is connected to a printer . The printer driver resides only on the workstatio n. In this setup, workstation users maintain their own printer default s and configurations, allowing differen[...]
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2-4 Installing Windows Printer Drivers Inst alling Printer Drivers on W indows Networks Y ou have three ways to install a Xerox printer driver and other component s in W indows environments. Direct Inst allation Use the Xerox Printer Installation Ut ility to install Xerox printer drivers qui ckly and easily for your network p rinters. If you are a [...]
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Installing Printer Drivers on Windows Networks 2-5 Direct Inst allation W ith the Xerox Printer Installation Utility , yo u can configure and install printer drivers with a Peer T o Peer connection or through a network print server connectio n. Y ou need admini strator rights to run the Xe rox Printer Install ation Utility . T o install drivers ont[...]
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2-6 Installing Windows Printer Drivers 5 On the Configuration tab, select a language for your printer driver . 6 Select a printer model. 7 Choose one or more drivers . The printe r and driver selections appear in the Configuration Info rmation box. Figure 2-1: Xerox Printer Installation Utility , Configur ation T ab[...]
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Installing Printer Drivers on Windows Networks 2-7 8 Select Install Documentation to place the Centr eW are Print and Fax Drivers Guide on your workstation. The docume nt is placed at ...Program FilesXerox< Xerox system name >. 9 Select a printer from the Informatio n box. Or , select more than one printer of the same model if you want to [...]
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2-8 Installing Windows Printer Drivers Direct Inst allatio n Through a Network Printer Serv er Connection T o configure and inst all printer drivers throug h a network print server connection: 1 Insert the Centr eW are Print and Fax Drivers CD into the CD -ROM drive. The AutoRun pro gram displa ys the available selections. –or– 2 If the AutoRun[...]
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Installing Printer Drivers on Windows Networks 2-9 7 Select a printer model. 8 Choose one or more drivers . The printe r and driver selections appear in the Configuration Info rmation box. 9 Select Install Documentation to place the Centr eW are Print and Fax Drivers Guide on your workstation. The docume nt is placed at ...Program FilesXerox<[...]
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2-10 Installing Windows Printer Drivers 12 Select Through Network Printer Server . 13 Enter your network printer path or click Brows e to browse to a shared printer . Click OK . The networ k path to the print er is added to the Connection column of the Configuration Informati on box and the printer is configured t hrough the network print server . [...]
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Installing Printer Drivers on Windows Networks 2-11 Distributed Inst allation The Distributed Installation pr ocedures are for system ad minist rators w ho would like to set up standardized configuration files fo r users to i nstall their printer drivers. Using the Xerox Printer Configuration Ut ility , you can customize the driv er installation pr[...]
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2-12 Installing Windows Printer Drivers Copying Files to the Network T o configure the installation p acket that you send to users to install pr inter drivers on their PCs, the contents of the Centr eW are Print and Fax Drivers CD must be saved to a location on your network. T o copy printer drivers: 1 Insert the Centr eW are Print and Fax Drivers [...]
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Installing Printer Drivers on Windows Networks 2-13 Configuring Ins t allation Files The Xerox Printer Configuration Utility provid es a simple way to set up a configuration file that you send to users as pa rt of a packet of installation files. With the Xerox Printer Configura tion Utility , you can select printer drivers for each supported printe[...]
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2-14 Installing Windows Printer Drivers Setting Up Connection Types W ith the Xerox Printer Configuration Utility , yo u have the option to set up configuration files for multiple printers, which may have different connection types. For example, one printer may have a Peer T o Peer connection and another printer may have a connection through a netw[...]
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Installing Printer Drivers on Windows Networks 2-15 5 On the Configuration tab, select one or more languages in which to co nfigure a driver . 6 Select a printer model. 7 Choose a driver . The printer model an d driver informatio n appear in the Configuration Info rmation box. Y ou may choose other drivers for this printer and also select oth er pr[...]
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2-16 Installing Windows Printer Drivers 8 Select from these options: Silent Installation — Simplifies installation fo r th e user . After the use r opens the zip file you sen d containing the configuration and installation files and clicks the Install.exe file, the printer drivers are automatically installed on the user ’ s workstation. [...]
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Installing Printer Drivers on Windows Networks 2-17 Peer to Peer a) Select Peer T o Peer b) Enter the IP Address of yo ur Xerox system and click OK . The printer is configured with a Peer to Peer conn ection and the printer ’ s IP address is added to the Connectio n column of the Configuration In formation box. Through Network Printer Server a) C[...]
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2-18 Installing Windows Printer Drivers 11 Make your Replace Driver and Default Printer select ions. Click the cell to toggle between options. 12 Click Bro wse to open a Browse for Folder dialog and browse to the location of the printer driver f iles on the network. 13 Click OK to add the location of the printer driver files to the config uration f[...]
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Installing Printer Drivers on Windows Networks 2-19 Distributing Inst allation Files When you have set up and saved your configuration file(s) to the Packet folder , you are ready to distribute printer driver inst allation packet to users. Y ou may want to send one of the following notes depending on whether it will be a Silent Installati on or Use[...]
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2-20 Installing Windows Printer Drivers Inst alling Printer Drivers on a PC After you have received the pr inter driver installation zi p file from your system administrator , there are two ways to install printer drivers on your PC: Silent Installation User Installation Silent Installation Y our system administrator sen ds you a zip file c[...]
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Installing Printer Drivers on Windows Networks 2-21 Managing Configuratio n Files for Multip le User Group s T o manage configuration files for different groups of users that use separate printers, you can create separate config uration files for each group. T o manage configuration files for multiple user group s: 1 Follow the procedures t o set u[...]
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2-22 Installing Windows Printer Drivers Supported Driver Langua ges Y ou may configure the pri nter driver in several languages at the same time. Choose the Select Drivers Langu age button on the Configuration t ab. A list of supported languages opens. Make your language selections. When you save your settings on the Configurati on tab, you will ha[...]
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Installing Printer Drivers on Windows Networks 2-23 Point and Prin t Inst allations This procedure assumes that a Xerox system on a network server has been installed with the appropriate CentreW are printer dr iver prior to performing Point and Print. If you would like t o standardize the device sett ings and document setti ngs for the NT/ 2000/XP [...]
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2-24 Installing Windows Printer Drivers Inst alling Printer Drivers on Other Networks The Xerox Installer supports W indows networ ks. T o install drivers on ot her networks use Microsoft’ s Add Printer W izard. Configuring Printer Drivers T o use the Xerox system printer drivers mo st effectively , you wi ll need to configure the drivers to refl[...]
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Configuring Printer Drivers 2-25 T o modify the driver defau lt settings: 1 At a workstation, insert the Centr eW ar e Print and Fax Drivers CD into the CD-ROM drive. The AutoRun program displays the available selections. –or– If the AutoRun is disabled on your workstation , open My Computer and double- click the CD-ROM drive. Doub le-click the[...]
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2-26 Installing Windows Printer Drivers 10 Expand the Override/Restore Defaults option on the Device Settings tab. 11 Select Save Current Settings as Defaul t . A Save button appears. 12 Click Save . The configuration and device sett ings are saved as the default settings. 13 If you want to modify t he default document settings, continu e with the [...]
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Configuring Printer Drivers 2-27 Configuring Inst allable Op tions at the W orkst ation Y ou may want to configure inst allable options at a user workstation. T o configure the Inst allable Opti ons at the workst ation: 1 At the desktop, click S tart > Settings > Printers or S tart > Printers and Faxes . 2 Right-click the appropriate print[...]
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2-28 Installing Windows Printer Drivers 4 Click Installable Options and select the options that are available on y our Xerox system. 5 Click OK to save the settin gs and OK to close the Properties dial og. 6 Click OK to close the printer driver . Figure 2-9: Installable Options Dialog[...]
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Locating Installation Files on the CD 2-29 Locating Inst allation Files on the CD The installation .inf files for W indows Postscript (PS) and PCL printer drivers are located in the Drivers folder of the Centr eW are Print and Fax Drivers CD. If you want to browse to, or access these files, locate the Drivers folder and open the W indo ws folder , [...]
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2-30 Installing Windows Printer Drivers Uninst alling W indows Printer Drivers For Windows NT T o uninst all the Windows NT printer drive rs: 1 At the desktop, click St a r t > Settings > Printers . 2 Right-click on the icon for the Xerox system you want to delet e and select Delete . 3 A confirmation message appears. Click Ye s to delete the[...]
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3-1 Getting the Most From Y our Printer Driver W ith the CentreW are printer drivers, you have an invaluable tool to save you time an d increase your productivity . These drivers of fer you over thirty-five feature options, depending on the type o f driver and the installable finisher opti ons, for you to cho ose how your document will look and pri[...]
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3-2 Getting the Most From Your Printer Driver Driver S tructure The driver arranges the feat ures on six tabs: Paper/Outp ut, Special Pages, Image Options, Layout/W atermark, Advanced, and Job Notes. The features on the tabs are organized for yo ur convenience with the mo st frequently used features available to you when you open the driver . Small[...]
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Driver Structure 3-3 Ta b s Features vary on the driver tabs depending on the driver type and installable op tions. General T abs These driver tabs are accessed through your appli cation’ s print dialog. Driver setting changes on these tabs apply to the open document and application, and are temporary . The Paper/Output tab has the most frequentl[...]
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3-4 Getting the Most From Your Printer Driver Default T abs These driver tabs are accessed through the Pr inters folder and may be available only with administrative rights. From the desktop select S tart > Settings > Printers and Faxes . Right-click on your printer icon and select Properties . The Device Settings tab on the Properties dialog[...]
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Driver Structure 3-5 Driver Help System The Help system is the primary source for in formation about u sing the printer drivers. Each driver tab has a Help button for eas y access to the Help system. Through this Help button you can call up information on any feature on that tab or any other tab. Among the useful items in the Help system is a menu [...]
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3-6 Getting the Most From Your Printer Driver[...]
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4-1 Problem Solving Application, device, and network errors can occur in a variety of printing situations. In many cases, simply restarti ng the application, the workstation, or the printer will resolve the problem. This chapter includes tips for troubleshootin g a problem. What’s in this chapter: T roubleshooting a Pr oblem . . . . . . . . .[...]
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4-2 Problem Solving T roubleshooting a Problem When a problem persists, document the erro r messages and gather information to define the problem. The following proble m-solving procedures are recommended: Accurately define the problem. When, where, and how does the problem occur? Reproduce the problem. Can the problem be reprod uced consis[...]
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CENTREWARE PRINT AND FAX DRIVERS GUIDE I NDEX - I A Adobe Acroba t Reader 1-9 Applications 1-8 C CentreWare print and fax drivers Applications 1-8 Configuring Installable Options Manually 2- 24 Configuring Installation Files 2-13 Configuring printer drivers 2-24 Copying Files to the Network 2-12 D Direct Installation Client/Server Connection 2-8 Pe[...]
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I NDEX - II C ENTREWARE P RINT AND F AX D RIVERS G UIDE L Languages Supported 2-22 Locating Installation Files on the CD 2-29 M Managing Configuration Files for Multiple User Groups 2-21 P PCL 1-5 Point and Print 2-23 PostScript 1-5 PPD Files DocuTech 1-7 Preconfigured File 2-13 Print and fax drivers Applications 1-8 Overview 1-3 Printer Drivers Co[...]