Zebra Technologies 105SL Plus manual

P1056468-002 Rev . A Zebra ® 105SL Plus ™ User Guide[...]

© 2013 ZIH Corp. The copyrights in this manual and the software and/or firmwa re in th e printer described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproduction of this manual or the software and/or firmware in the printer may result in impr isonm ent of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyri[...]

3 Declaration of Conformity 7/3/13 P1056468-002 Declaration of Conformity W e have determined that the Zebra printers identified as the 105SL Plus ™ manufactured by: Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061-3109 U.S.A. Have been shown to comply with the a pplicable technical standards of the FCC F[...]

Declaration of Conformity Compliance Information 4 P1056468-002 7/3/13 Compliance Information FCC Compliance S t atement This device compli es with Part 15 o f the FCC Rule s. Operation is subject t o the foll owing two conditions: 1. This device may not cause harmful in terferen ce, and 2. This device must accept any interference recei ved, includ[...]

7/3/13 P1056468-002 Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Contents 6 P1056468-002 7/3/13 T ypes of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 When to Use Ribbon . . . . . . . . . . . . . . . . . . . [...]

7 Contents 7/3/13 P1056468-002 Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Miscellaneous Is sues . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents 8 P1056468-002 7/3/13 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ _[...]

7/3/13 P1056468-002 About This Document This section provides yo u wit h cont act information, document structure and or ganization, and additional re ference documents. Content s Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How This Document Is Organized . . . . . . . . . . .[...]

About This Document Who Shoul d Us e This Document 10 P1056468-002 7/3/13 Who Should Use This Document This User Guide is intend ed for use by any person who needs to perform routine mai ntenance, upgrade, or trou bleshoot probl ems with the printer. How This Document Is Organized The User Guide is set up as follows: Section Description Intr oducti[...]

11 About This Document Document Conventions 7/3/13 P1056468-002 Document Conventions Ta b l e 1 shows the way that certain informat ion is conveyed in this docume n t. T able 1 • Document Conventions Altern ate Color If you are viewing thi s guide online, yo u can click the blue text used for cross-references or hyperlinks to ju mp directly t o o[...]

About This Document Document Conventions 12 P1056468-002 7/3/13 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ _____________[...]

7/3/13 P1056468-002 1 Introduction This section provides a high-level over vi ew of the printe r and its compo nents. Content s Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Introduction Printer Components 14 P1056468-002 7/3/13 Printer Component s Figure 1 shows the components i n side the media compartment of your pr inter . Depending on printer model an d the installed options, you r printer ma y look slight ly different. Famil iarize yourself with these comp onents before contin ui ng with the printer setup p roced[...]

15 Introd uction Control Panel 7/3/13 P1056468-002 Control Panel All controls and in dicators for the printer a re located on the control panel ( Figure 2 ). Figure 2 • Control Panel 1 2 3 4 5 7 12 13 14 11 6 8 10 9 1 POWER light On when the printer is on. 2 PA U S E l i g h t On when the printer is paused. 3 ERROR light Off Normal operation—no[...]

Introduction Control Pane l 16 P1056468-002 7/3/13 10 The NEXT /SA VE butt on • When in Setup Mode, the NEXT/SA VE button navigates to the next parameter in the menus. • When exiting Setup Mode, th e NEXT/SA VE button initiates various options. (Se e Exit Setup Mode on p age 19 .) 11 The CALIBRA TE button • When the print e r is paused and in[...]

17 Introd uction Control Panel Display 7/3/13 P1056468-002 Control Panel Display The control pane l includes a display , where you can view the printer’ s status or change i ts operating parameters. In th is sec tio n, yo u will learn how to navigate through th e me nu syst em and change values for menu items. After the printer complet es the pow[...]

Introduction Control Panel Display 18 P1056468-002 7/3/13 Perform an action + indicates that an act ion can be performed. Press PLUS (+) to perform the specified action. Change Parameter V alues - and + indicate t hat a value ca n be changed. Press PLUS (+) or MINUS (-) to scroll through the accepted values. T able 2 • Navigation (Continued)[...]

19 Introd uction Control Panel Display 7/3/13 P1056468-002 Exit Setup Mode 1. At the Idle Display ( Figure 3 ), press SETUP to enter Setup Mode. The printer displays the fi rst parameter . 2. While in Setup Mo de, press SETUP/EXIT to exit the operat ing parame t ers. The LCD displays SA VE CHANGES . 3. T o return to the paramete rs, plus PREVIOUS .[...]

Introduction Control Panel Display 20 P1056468-002 7/3/13 Changing Password-Pr otected Parameters Certain paramet ers, including the communication parameters, are passwo rd-protected by factory defaul t. The first time that you attempt to change a password-protec ted parameter , the printer displays ENTER PASSWORD . Before you can change the parame[...]

21 Introd uction Control Panel Display 7/3/13 P1056468-002 Operating Parameters on the Control Panel Items in this menu are shown in the order i n which they appe ar when you press the RIGH T ARROW . For more information abo ut these sett in gs, se e Print Settings on page 83 . Adjust the Print Darknes s Set the darkness to t h e lowest setting tha[...]

Introduction Control Panel Display 22 P1056468-002 7/3/13 Set the Media T ype Select the type of medi a that you are using. See Media T ype on page 85 for more information. Select the Media Sensor Select the media sensor that is appropri ate for the med ia that you are using. See Sensor T ype on page 102 for more information. Select the Print Metho[...]

23 Introd uction Control Panel Display 7/3/13 P1056468-002 Set Supplies Low W a rning When this feature is enabled, t h e printer provides warnings when the media o r ribbon is reaching n ear the en d of the roll. See Supplies Low W a rning on page 89 for more information. Set Early W arning for Maintenance When this feature is enabled, t h e print[...]

Introduction Control Panel Display 24 P1056468-002 7/3/13 Reset New Printhead Counter for Early W arnin g* • If you received the message W ARN ING REPLACE HEAD , replace the printhead, and then press PLUS (+) to select YES to reset the Early W arning for Mainte nance printhead replacement counter . • If you have not rep laced the print head, pr[...]

25 Introd uction Control Panel Display 7/3/13 P1056468-002 Print Font List This option prints a label that lists the available fo nts in the printer , including stand ard printer fo nts plus an y optio nal fonts. Fo nts may be stored in RAM or Flash memory . See Print Information on page 91 for more information. Print Bar Code List This option pr i[...]

Introduction Control Panel Display 26 P1056468-002 7/3/13 Print Network Configurat ion Label This option prin ts a configuration l ab el (see Figure 14 on page 149 ), which lists the setting s for any print server that is installed. See Print Information on page 91 for more information. Print All Labels This option print s labels that list the avai[...]

27 Introd uction Control Panel Display 7/3/13 P1056468-002 Calibrate th e Media and Ribbon Sensors Use this menu item to a d just the sensitivity of the medi a and ribbon sensor s. See Media and Ribbon Sensor Ca li bration on page 94 for more information. For inst ructions on how to perform a cal ibration procedure, see Calibrate the Ribbon and Med[...]

Introduction Control Panel Display 28 P1056468-002 7/3/13 Set the Parity V alue Select the parity v al ue that matches the one bein g u s ed b y t he ho st computer . See Parity on page 104 for more information. Set the Host Handshake Protocol V alue Select the hand shake protocol that matches the one being used by the host computer . See Host Hand[...]

29 Introd uction Control Panel Display 7/3/13 P1056468-002 Set the Control Character V alu e Set the control prefix character to match what is used in your label formats. See Contr ol Character on page 100 for more information. Set the Format Command Prefix V alue Set the format c ommand pref ix charac ter to match wha t is used in your label f orm[...]

Introduction Control Panel Display 30 P1056468-002 7/3/13 Set the Head-Close Action Set the action for the printer to t ake when you close the printhead. See Head-C lose Action o n page 92 for more information. Set the Backfeed Sequence This parameter se ts when label b ackfeed occurs after a label is removed in some print modes. It has no effec t [...]

31 Introd uction Control Panel Display 7/3/13 P1056468-002 Set the Reprint Mode When reprint mode is enabled, you ca n reprint the last label printed either by issuing certain comma nds or by pressing the LEFT ARROW on the control panel . See Reprint Mode on page 88 for more information. V iew Sensor Settings The following parameters are automatica[...]

Introduction Control Panel Display 32 P1056468-002 7/3/13 Select the Idle Display Select the informat ion shown on th e printer’ s display when the printer is id le. See Idle Displ ay on page 95 for more information. Set the Real-Time Clock (R TC) Date This parameter a ll ows you to set the da te to display in the Idle Display . See RTC Date on p[...]

33 Introd uction Control Panel Display 7/3/13 P1056468-002 V iew if IP Settings Are Loaded from the Printer or Print Server This parameter tells wh ether to use the prin ter ’ s or the print server ’ s LAN/WLAN settings at power-up. The default is to use the printer’ s settings. See Load fr om External Device on page 96 for more information. [...]

Introduction Control Panel Display 34 P1056468-002 7/3/13 Set the Subnet Mask* V iew and, if necessary , change the subnet mask. Changes are save d on ly if IP PROT OCOL is set to PERMANENT . T o allow any saved changes to take ef fect, use RESET NETWORK on page 35 to reset the print server . See Subnet Mask on page 98 for more information. * This [...]

35 Introd uction Control Panel Display 7/3/13 P1056468-002 Reset the Network Settings* This option resets th e wired or wireless print server . Y ou must reset the print server to al low any changes to the network se ttings to take effec t. See Reset Network on page 99 for more information. * This menu item appears only if a wir ed or wireless prin[...]

Introduction Control Panel Display 36 P1056468-002 7/3/13 Select the Display Language If necessary , change the language th at the printer displays. See Langua ge on page 100 for more information. Note • The selections for this parameter are displayed in the actual la nguages to ma ke it easier for you to find one that you are ab le to read.[...]

7/3/13 P1056468-002 2 Printer Setup and Operation This section assists the technician with initial setup a nd operation of the printer. Content s Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8 Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . [...]

Printer Setup and Operation Handling the Printer 38 P1056468-002 7/3/13 Handling the Printer This section describes how to han dl e you r printer. Unp ack and Inspect the Printer When you receiv e the printer, do the fo llowing: 1. Immediately unpa ck the printer. 2. Check all exterior surfaces for damage. 3. Raise the media door , and inspect the [...]

39 Printer Setup and Operation Select a Location for the Printer 7/3/13 P1056468-002 Select a Location for the Printer Select a location for the prin ter that meets these condition s: • Surface: The surface where the pr in ter will be located must be so li d, level, and of suffi cient size and strength to h old the printer. • Space: The area wh[...]

Printer Setup and Operation Select a Data Communication Interface 40 P1056468-002 7/3/13 Select a Dat a Communication Interface Y ou may con nect your printer to a comput er using one or mo re of the avail able connecti ons. The standard connections are shown in Figure 4 . A ZebraNet wired or wireless print server option or a parallel port may also[...]

41 Printer Setup and Operation Select a Data Communication Interface 7/3/13 P1056468-002 T able 4 • Data Communication Interfaces Interface St a ndard or Option Description RS-232 Serial Standard Limit ations and Requirements • Maximum cable len g th of 50 ft (15.24 m). • Y ou may need to chang e printer paramet ers to match the host computer[...]

Printer Setup and Operation Select a Data Communication Interface 42 P1056468-002 7/3/13 Dat a Cables Y ou must su pply all data cables for you r applicatio n. Ethernet cables do not requ ire shielding, but all other da ta cables must be fully shielded and fitted with me tal or meta llized connector shells. Unshielded data cables may increase ra di[...]

43 Printer Setup and Operation Connect the Printer to a Po wer Source 7/3/13 P1056468-002 Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was not included with your printer, refer to Power Cor d Sp[...]

Printer Setup and Operation Connect the Printer to a Power Source 44 P1056468-002 7/3/13 3. Tu r n o n ( I ) the printer. The printer boots up and perf orms a self-test. Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included . If one is not includ ed or if the one included is n ot suitable fo [...]

45 Printer Setup and Operation Connect the Printer to a Po wer Source 7/3/13 P1056468-002 Figure 5 • Power Cord Specifications Figure 6 • International Safety Organization Certification Symbols 1 AC power plug for your co untry—This shou ld bear the certific ation mark of at least on e of the known i n ternational safety or ganizations ( Figu[...]

Printer Setup Install the Control Panel Keypad Cover 46 P1056468-002 105SL Plus ™ User Guide 7/3/13 Inst all the Control Panel Keyp ad Cover A protective cove r for the control panel keypad is provid ed with your prin ter ( Figure 7 ). Install this optional cov er if your printer will operate in a moist or dirty environment. This will help to pro[...]

47 Printer Setup and Operation T ypes of Media 7/3/13 P1056468-002 T ypes of Media Y our printer can u se various types of media: • S tandar d media —Most standard media uses an adhesive backing that sti cks individual labels or a continuo us len gt h of lab els to a lin er . Standard media can come on ro ll s or in a fanfold stack ( Ta b l e 5[...]

Printer Setup and Operation T ypes of Media 48 P1056468-002 7/3/13 Non-Continuous Fanfold Media Fanfold media is folded in a zi gzag pattern. Fanfold media can have the same label separation s as non-continuo us roll media. The separations would fall on or near the folds. Continuous Roll Media Roll media is w ound on a 3-in. (7 6-mm) core. Continuo[...]

49 Printer Setup and Operation Ribbon Overview 7/3/13 P1056468-002 Ribbon Overview Ribbon is a t hin film that is co ated on one side with wax, resin, o r wax resin, whi ch is transferred to the media duri ng the therm al transfer pr ocess. The medi a determine s wh ether you need to use ribbon and how wide the ribb on must be. When ribbon is used,[...]

Printer Setup and Operation Ribbon Overview 50 P1056468-002 7/3/13 Adhesive T est If you have lab els available, p erform the adhesive test to determine wh ich side of a ri bbon is coated. This method works well for ribbon that is already insta lled. T o perform an adhesive test, complete these step s: 1. Peel a label fro m its liner . 2. Press a c[...]

51 Printer Setup and Operation Select a Print Mode 7/3/13 P1056468-002 Select a Print Mode Use a print mod e that matche s the media be ing used and the printer options available ( Ta b l e 6 ). T able 6 • Print Modes and Printer Options Print Mode When to Use/Printer Options Require d Printer Actions T ear-Of f (default setting) Use for most app[...]

Printer Setup and Operation Select a Print Mode 52 P1056468-002 7/3/13 Peel-Of f Use when the printer has th e Rewind optio n if you want t o remove the l abels from the liner one label at a time. The printer peels the labe l fr om the liner during printin g and then pa uses until the label is removed. The liner winds onto the rewind spindle. Red s[...]

53 Printer Setup and Operation Select a Print Mode 7/3/13 P1056468-002 Cutter Use when the printer ha s a cutter option if you want the labels to be cut ap art. The printer prin ts a label an d then cuts it free. T able 6 • Print Modes and Printer Options Print Mode When to Use/Printer Options Require d Printer Actions[...]

Printer Setup and Operation Load the Ribbon 54 P1056468-002 7/3/13 Load the Ribbon Use the instruct ions in this se ction to lo ad ri bbon (if u sed) in y our printer . Ribbon is used only with thermal t ransfer labels. Fo r direct therma l labels, do not lo ad ribbon in the pr inter. T o deter mine if ribbon must be used wi th a particular media, [...]

55 Printer Setup and Operation Load the Ribbon 7/3/13 P1056468-002 3. Align the segments of the ribb on supply spindl e. 4. Position the rib bon with the loose end unrolling clockwise. 5. Place the roll of ri bbon on the r ibbon supply sp indle. Push th e roll back as far as it wi ll go. 6. A ribbon lea der make s ribbon loadin g and u nloading eas[...]

Printer Setup and Operation Load the Ribbon 56 P1056468-002 7/3/13 7. 8. Thread the ribbon over th e me dia dancer assembly ( 1 ) and under the ribbon guide roller ( 2 ). Caution • The printhead may be ho t and could cause severe burns. Allow the printhead to cool. Rotate the pri nthead-open le ver ( 1 ) to the open positio n. 1 2 1[...]

57 Printer Setup and Operation Load the Ribbon 7/3/13 P1056468-002 9. Push the ribb on leader fo rward until it p asses under the printhead a ssembly (1), over t he snap plate (2), and then ov er the platen rol ler (3). 10. Bring the ribbon le ader over the upper ribbon roller ( 1 ) and then toward the ribbon ta ke-up spindle ( 2 ). 11 . W ind the [...]

Printer Setup and Operation Load the Ribbon 58 P1056468-002 7/3/13 12. Rotate the spi n dle counterclockwise seve ral turns to wind the ribbon and remove any slack. 13. Is media already loaded? If… Then… No a. Continue with Load the Media on page 59 . Ye s a. Push do wn the print head assembly ( 1 ), and then rotate the pr inthead-open lever ( [...]

59 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 Load the Media 1. 2. Loosen the thumb screw (not visi ble from this angle) th at is located on the bottom of th e outer media guide ( 1 ). Caution • The printhead may be ho t and could cause severe burns. Allow the printhead to cool. Open the printhead a s sembly by rotating t he p[...]

Printer Setup and Operation Load the Media 60 P1056468-002 7/3/13 3. Slide the outer media guide ( 1 ) all the wa y out. 1[...]

61 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 4. Insert media int o the printer. Follo w the instructions for roll or fanfold media, as appropriate. Roll Media Fanfold Media a. Remove and discard any tags or labels that are dirty or that are held by adhe sives or tape. a. Thread the fanfold media through the bot tom or rear slot[...]

Printer Setup and Operation Load the Media 62 P1056468-002 7/3/13 5. Thread the media under the medi a da ncer assembly roller ( 1 ), the media guide ro ller ( 2 ), and then the upper media sensor ( 3 ). c. Place the roll of media on the media supply hanger . Push the roll back as far as it will go. c. Drape the media over the media supply hanger .[...]

63 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 6. Push the medi a forward until it pa sses under the printhe ad assembly ( 1 ), under the snap plate ( 2 ), and then over th e platen roller ( 3 ). 7. In which print mode wi ll your printer be operating? (For more informati on on print modes, see Select a Print Mode on page 51 .) If[...]

Printer Setup and Operation Load the Media 64 P1056468-002 7/3/13 Rewind mode Continue wi th Final Steps for Rewind Mode on page 72 . Cutter mode Continue with Final S teps for Cutter Mode on page 77 . If using… Then…[...]

65 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 Final S te ps for T ear-Off Mode 7. 8. Align the media with th e in ner med ia gui de ( 1 ). Slide in the outer media guide ( 2 ) u ntil it just touches the edge of the media. 9. T ighte n the thumb screw (not visibl e fr om this angle) that is located on the bottom of the outer medi[...]

Printer Setup and Operation Load the Media 66 P1056468-002 7/3/13 10. Push down the printh ead assembly ( 1 ), and th en rotate the printhead-op en lever ( 2 ) until it locks into plac e. 11 . Close the media door . 12. Set the prin te r to T ear-Off mo de (for more information, see Print Mode on page 84 ). 13. If desired, perfo rm the CANCE L Self[...]

67 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 Final Ste ps for Peel-Off Mode 7. 8. Remove the rew in d plate (if inst al led) from the fr on t of the print er . Store it on the two mounting screws on the insi de of the prin ter base.[...]

Printer Setup and Operation Load the Media 68 P1056468-002 7/3/13 9. Extend approximately 36 in. (920 mm) of media ou t o f the printer . Remove and discard the labels from this exposed media. 10. Remove the ho ok from the rewi nd spindle. 11 . If you are usin g a core, slide it onto the rewind spind le until it is flush again st the guide plate. N[...]

69 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 12. W ind the medi a liner counterclockwise arou nd the rewind spin dle. a. Reinstall the hook. Insert th e short end of the hook int o the hole in the center of th e adjusting nut ( 1 ). Insert the long end of the hook into the sma ll hole on the guide plate ( 2 ). b. Rotate the spi[...]

Printer Setup and Operation Load the Media 70 P1056468-002 7/3/13 14. T ighte n the thumb screw (not visibl e fr om this angle) that is located on the bottom of the outer media guide ( 1 ). 15. Push down the printh ead assembly ( 1 ), and th en rotate the printhead-op en lever ( 2 ) until it locks into plac e. The backing winds on th e rewind spi n[...]

71 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 16. Close the media door . 17. Set the printe r to Peel-Off mode (for more information, see Print Mode on page 84 ). 18. If desired, perfo rm the CANCE L Self T est on page 149 to verify th at your print er is able to print.[...]

Printer Setup and Operation Load the Media 72 P1056468-002 7/3/13 Final Ste ps for Rewind Mode 7. 8. Remove the rewind plat e from its storage location inside the printer . 9. Position the rewind plate so that the lip on the attached hook plate points down. 10. Insert the hook plate l ip 1/2 in. (13 mm) into the lower slot in the side plate. 11 . A[...]

73 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 13. Extend approximately 36 in. (920 mm) of media ou t o f the printer . Remove and discard the labels from this exposed media. 14. Remove the ho ok from the rewi nd spindle. 15. If you are using a core, slide it onto the rewind spind le until it is flush against the guide plate. Not[...]

Printer Setup and Operation Load the Media 74 P1056468-002 7/3/13 16. W ind the medi a liner counterclockwise arou nd the rewind spin dle. a. Reinstall the hook. Insert th e short end of the hook int o the hole in the center of th e adjusting nut ( 1 ). Insert the long end of the hook into the sma ll hole on the guide plate ( 2 ). b. Rotate the spi[...]

75 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 18. T ighte n the thumb screw (not visibl e fr om this angle) that is located on the bottom of the outer media guide ( 1 ). 19. Push down the printh ead assembly ( 1 ), and th en rotate the printhead-op en lever ( 2 ) until it locks into plac e. The media winds on t he rewind spindle[...]

Printer Setup and Operation Load the Media 76 P1056468-002 7/3/13 20. Close the media door . 21. Set the printe r to Rewind mode (for more information, see Print Mode on page 84 ). 22. If desired, perfo rm the CANCE L Self T est on page 149 to verify th at your print er is able to print.[...]

77 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 Final Ste ps for Cutter Mode 7. 8. 9. Align the media with th e in ner med ia gui de ( 1 ). Slide in the outer media guide ( 2 ) u ntil it just touches the edge of the media. Caution • The cutter blade is sharp. Do not touch or rub the blade wi th your fingers. Thread the med ia fo[...]

Printer Setup and Operation Load the Media 78 P1056468-002 7/3/13 10. T ighte n the thumb screw (not visibl e fr om this angle) that is located on the bottom of the outer media guide ( 1 ). 11 . Push down the printh ead assembly ( 1 ), and th en rotate the printhead-op en lever ( 2 ) until it locks into plac e. The media winds on t he rewind spindl[...]

79 Printer Setup and Operation Load the Media 7/3/13 P1056468-002 12. Close the media door . 13. Set the printe r to Cutter mode (for more information, see Print Mode on page 84 ). 14. If desired, perfo rm the CANCE L Self T est on page 149 to verify th at your print er is able to print.[...]

Printer Setup and Operation Load the Media 80 P1056468-002 7/3/13 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ___________[...]

7/3/13 P1056468-002 3 Printer Configuration and Adjustment This section assists yo u with config uration of and a djustments to the p r inter. Content s Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Printer Configuration and Adjustment Changing Printer Settings 82 P1056468-002 7/3/13 Changing Printer Settings This section p resents the pr inter setti ngs that you c an change a nd identifies t he tools for changing them. Th ese tool s include the following: • ZPL and Set/Get/Do (SGD) commands (See the Zebra ® Pr ogramming Guide for more info[...]

83 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Print Settings T able 7 • Print Settings Print Darkness Set th e darkness to the lowest sett ing that provides good print quality . If you set the d arkness too high, the label image may print unclearly , bar codes may not scan correctly , the ribbon may burn[...]

Printer Configuration and Adjustment Changing Printer Settings 84 P1056468-002 7/3/13 T ear-Off Position If necessary , adjust the position of the media over the t ear-of f bar after printing. • Higher numbers mo ve the media o ut (the tear line moves cl oser to the leading edge of the next label). • Lower numbers move the me dia in (the tear l[...]

85 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Media T ype Select the type of media that yo u are using. • If you select CONTINUOUS, you must in clude a label length in your l abel format ( ^LL if you are us ing ZPL). • If you select NO N-CONTINUOU S for variou s non-continuo us media, the printer fe ed[...]

Printer Configuration and Adjustment Changing Printer Settings 86 P1056468-002 7/3/13 Maximum Label Length Set the maxi mum label length to a va lue that is at l east 1.0 in. (25.4 mm) greater than the actual label le ng th p lus the interlabel gap. If you set th e val ue to one that is smaller than t he label length , the printer a ssum es that co[...]

87 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Backfeed Sequence This parameter sets when l abel backfeed occu rs after a label i s removed in some print modes. It has no effect in Rewind mo de. This setting is superseded by ~JS when received as part of a l abel format. Accepted values: • AFTER (backfeed [...]

Printer Configuration and Adjustment Changing Printer Settings 88 P1056468-002 7/3/13 Reprint Mode When repr int mode is enable d, you can reprint th e last label pri nted by pressing and ho lding P A USE + CANC EL on the printer ’ s contro l panel. Accepted values: • ON • OFF Related ZPL command(s): ^JZ SGD command used: none Contr ol panel [...]

89 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Maintenance and Diagnostic T ools T able 8 • Maintenance and Diagnostic T ools Supplies Low Wa r n i n g When thi s feature is enabled, the printer provid es warnings when th e media or ribbon is reaching near the end of the roll. Accepted values: MEDIA DISAB[...]

Printer Configuration and Adjustment Changing Printer Settings 90 P1056468-002 7/3/13 Non-Resettable Counter T he non-resettable counter gives the t o tal length of media that the printer has prin ted. Y ou can use firmware commands to change the unit of meas ure for this coun ter . Related ZPL command(s): ^MA (for changing unit of measure) SGD com[...]

91 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Print Informat ion Print the specified informatio n on one or more labels. • FONTS—Prints the availa ble fonts in th e printer , including standard printer fonts plus any optional fonts. Font s may be stored in RAM or Flash memory . • BAR CODES—Pri nts [...]

Printer Configuration and Adjustment Changing Printer Settings 92 P1056468-002 7/3/13 Power -Up Action Set the Power-Up Action Set the action for the printer to take during the power -up sequence. • CALIBRA TE adjusts sensor levels an d thresholds, de termines the lab el length , and feeds the media to the next web. • FEED —feeds the l abels [...]

93 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Load Defaults Load Printer or Print Server Defaults • F ACTOR Y—Restores all printer settings othe r than the netw ork settings back to the factory defaults. Use care when l o ading defa ults because you will need to reload all settings that you changed man[...]

Printer Configuration and Adjustment Changing Printer Settings 94 P1056468-002 7/3/13 Media and Ribbon Sensor Calibration Calibrate the printer to adjust th e sensitivity of the media and rib bon sensors. For comple te instruction s on how to perform a calibratio n procedure, see Cali b rate the Ribbon and Medi a Sensors Manually on page 106 . Acce[...]

95 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Idle Disp lay Select the info rmation sho wn on the prin ter ’ s display when the printer is idle . Accepted values: • FIRMW A RE (FW) VERSION • MM/DD/YY 24 HR • M/DD/YY 12 HR • DD/MM/YY 24 HR • DD/MM/YY 12 HR Related ZPL command(s): none SGD comman[...]

Printer Configuration and Adjustment Changing Printer Settings 96 P1056468-002 7/3/13 Network Settings T able 9 • Network Settings Primary Network Select the Primary Network Device This parameter determines wh ich device should be considered primary i n the active device selection. Accepted values: • WIRED • WIRELESS Related ZPL command(s): ^[...]

97 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 IP Protocol Set the IP Resolution Method This parameter tells if t h e user (permanent) or the server (dynamic) se lects the IP address. If a dynamic option is chosen, this parameter tells the method(s) by whi ch the wired or wi re less print serv er re ceives [...]

Printer Configuration and Adjustment Changing Printer Settings 98 P1056468-002 7/3/13 Subnet Mask V iew or Set the Subnet Mask V iew and, if necessary , change the subnet mask. This menu item appears only if a wired or wireless print server is in stalled on your printer . T o save changes to thi s setting, set IP PROT OCOL to PE RMANENT , and then [...]

99 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 ESSID V iew the ESSID V alue The Extended Service Set Ident ification (ESSID) is an identifier for your wireless network. This setting, whic h cannot be modified fro m the control panel, gives t he ESSID for the current wireless configuration. Accepted values: [...]

Printer Configuration and Adjustment Changing Printer Settings 100 P1056468-002 7/3/13 Language Settings T able 10 • Language Settings Language If necessary , change the la nguage that the printer displays. This change a ffects the words shown on t h e following: • status and error messages • the print er paramete rs • the printer configura[...]

101 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Command Character Set the Format Command Prefix V alue The format command prefix is a two-digit hex val ue used as a parameter place marke r in ZPL/ZPL II format instruct ion s. Th e pri nte r l oo ks for this h ex cha racte r t o indicate the start of a ZPL/Z[...]

Printer Configuration and Adjustment Changing Printer Settings 102 P1056468-002 7/3/13 Sensor Settings T able 1 1 • Sensor Settings Sensor T ype Select the Media Sensor Select the medi a sensor that is approp riate for the media that you are using. Accepted values: • WEB • MARK Related ZPL command(s): ^JS SGD command us ed : none Contr ol pan[...]

103 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Port Settings T able 12 • Port Settings Parallel Communications Set Parallel Communications Select the commu nications port tha t matches the one b eing used by the host computer . Accepted values: • BIDIRECTIONAL • UNIDIRECTIONAL Related ZPL command(s):[...]

Printer Configuration and Adjustment Changing Printer Settings 104 P1056468-002 7/3/13 Baud Rate Set the Baud Rate Select the baud value that matc hes the one being used by the host computer . Accepted values: • 1 15200 • 57600 • 38400 • 28800 • 19200 • 14400 • 9600 • 4800 • 2400 • 1200 • 600 • 300 Related ZPL command(s): ^S[...]

105 Printer Configuration and Adju s tmen t Changing Printer Settings 7/3/13 P1056468-002 Host Handshake Set the Host Handshake Pr otocol V alue Select the handshake protocol that mat ches the o ne being us ed by the ho st computer . Accepted values: • XON/XOFF • RT S / C T S • DSR/DTR Related ZPL command(s): ^SC SGD command us ed : none Cont[...]

Printer Configuration and Adjustment Calibrate the Ribbon and Media Senso rs Manually 106 P1056468-002 7/3/13 Calibrate the Ribbon and Media Sensors Manually Use the cal ibration proc edur e in this section when necessary to calibrate th e printer based on the media and ribbon that you are currently using. Manual calibration is recommended whenever[...]

107 Printer Configuration and Adju s tmen t Calibrate the Ribbon and Media Sensors Manua lly 7/3/13 P1056468-002 2. Raise the media door . 3. Caution • The printhead may be ho t and could cause severe burns. Allow the printhead to cool. Rotate the pri nthead-open le ver ( 1 ) to the open positio n. 1[...]

Printer Configuration and Adjustment Calibrate the Ribbon and Media Senso rs Manually 108 P1056468-002 7/3/13 4. What type of media are you usin g? For more information, see T ypes of Media on page 47 . If you are using… Then… Media where labels are separated by gaps a. Set the sensor type to WEB. (See Sensor T ype on page 102 .) b. Extend appr[...]

109 Printer Configuration and Adju s tmen t Calibrate the Ribbon and Media Sensors Manua lly 7/3/13 P1056468-002 5. Press PLUS (+) to continue . The control panel di splays: REMOVE RIBBON 6. Remove the ribbon (if used). 7. Push down the printh ead assembly ( 1 ), and th en rotate the printhead-op en lever ( 2 ) until it locks into plac e. Black mar[...]

Printer Configuration and Adjustment Calibrate the Ribbon and Media Senso rs Manually 110 P1056468-002 7/3/13 8. Press PA U S E to begin the medi a calibration process. The control panel di splays: CALIBRATING PLEASE WAIT When the process is complete, the control panel displays: RELOAD ALL 9. Rotate the pri nthead-open le ver ( 1 ) to the open posi[...]

111 Printer Configuration and Adju s tmen t Calibrate the Ribbon and Media Sensors Manua lly 7/3/13 P1056468-002 12. Close the media door . The printer compl etes calibration and feeds lab els until they come to rest in the appropriate spot fo r printing. 13. Press PA U S E to enable printing.[...]

Printer Configuration and Adjustment Remove Used Ribbon 112 P1056468-002 7/3/13 Remove Used Ribbon Remove used ribbon from the ribbon take -up spindle each time you ch ange the roll of ribbon. T o remove used ribbon, complete these step s: 1. Has the ribb on run out? 2. While holdin g the ribbon take-up spindle, turn the ribbon release knob clo ckw[...]

113 Printer Configuration and Adju s tmen t Remove Media or Liner from th e Rewind S pindle 7/3/13 P1056468-002 Remove Media or Liner from the Rewind S pindle Rewind mode uses the rewind spin dle to wind me dia, while Peel-Of f mode uses the rewi nd spindle to wind used liner . Remove the media or the liner from the rewind spindle each time that yo[...]

Printer Configuration and Adjustment Remove Media or Line r from the Rewind Spindle 114 P1056468-002 7/3/13 2. Pull out the spindle ho ok . 3. Slide the media or l iner off of the rew ind spindle.[...]

115 Routine Maintena nce Adjust T ransmissive Media Sensors 7/3/13 105SL Plus ™ User Guide P1056468-002 Adjust T ransmissive Media Sensors The transmissive medi a sensor assembly consists of two pa rts: a light so urce and a ligh t sensor . The lower media sensor is the li ght so urce, and the upper media sensor is the light sensor . The media pa[...]

Routine Maintenance Adjust T ransmissive Media Sensors 116 P1056468-002 105SL Plus ™ User Guide 7/3/13 3. Using a thin, flat-bl ade screwdriver , loosen the upper media sensor adju stment screw . 4. Slide the upper medi a sensor along the slot to th e desired position. X X Y Y Z Z X X Y Y Z Z[...]

117 Routine Maintena nce Adjust T ransmissive Media Sensors 7/3/13 105SL Plus ™ User Guide P1056468-002 5. T ighten the adjustment screw to secure the upper media sensor in its new pos ition. 6. Adjust the lower media sensor to match the new posi t ion of the upper media sensor . See Lower Media Sen sor on page 118 . X X Y Y Z Z[...]

Routine Maintenance Adjust T ransmissive Media Sensors 118 P1056468-002 105SL Plus ™ User Guide 7/3/13 Lower Media Sensor After you adju st the upper media sensor , adjust the lower media sensor to match its new position. T o adjust the lower media sensor , complete these step s: 1. Locate the lower me dia sensor assembly under the rear roller . [...]

119 Routine Maintena nce Adjust Printhead Pressure and T oggle Positi on 7/3/13 105SL Plus ™ User Guide P1056468-002 Adjust Printhead Pressure and T oggle Position Print quality dep ends on the labels and ribbon used as well as the toggl e pressure and position. Make sure that your labels and ribbon are accep tab le for your app licatio n. If the[...]

Routine Maintenance Adjust Printhead Pressure and T ogg le Position 120 P1056468-002 105SL Plus ™ User Guide 7/3/13 5. T ighten the locking nuts. 6. Print addition al labels at 2 in. (51 mm) per second by again runn ing th e P AUSE Self T est. (Press and hold PA U S E while turning on ( I ) th e printe r .) 7. Do both sides o f the label pri nt a[...]

121 Routine Maintena nce Adjust Printhead Pressure and T oggle Positi on 7/3/13 105SL Plus ™ User Guide P1056468-002 Printhead Pressure Adjustment If positioning the toggles pro perly does not so lve a print qu ality problem, try adjusting the printhead pressure . Maximize printhead life by usin g the lowest p ressure that produces the desired pr[...]

Routine Maintenance Adjust Printhead Pressure and T ogg le Position 122 P1056468-002 105SL Plus ™ User Guide 7/3/13 4. 5. T o lock the togg le pressure, tighten the locki ng nut against the adjust ing nut. Caution • The printhead may be ho t and could cause severe burns. Allow the printhead to cool. Move the adjust ing nut until the print quali[...]

7/3/13 P1056468-002 4 Routine Maintenance This section provid es routine cl eaning and maintenance p rocedures. Content s Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Routine Maintenance Replacing Printer Co mponents 124 P1056468-002 7/3/13 Replacing Printer Component s Some printer compon ents, su ch as t he printhead and platen rol ler , may wear ou t over time and can be repl aced easily . Regular cleaning may extend th e life of some o f these comp onents. See Cleaning Schedu le and Pr oc edur es on page 125[...]

125 Routine Maintena nce Cleaning Schedule and Procedures 7/3/13 P1056468-002 Cleaning Schedule and Procedures Cleaning yo ur printer regularl y maintains print quality an d may extend t he life of the printer . The recommended clea ning schedule is shown in Ta b l e 1 3 . See the foll owing pages for specific procedures. Clean the Exterior Clean t[...]

Routine Maintenance Cleaning Schedule and Procedures 126 P1056468-002 7/3/13 Clean the Media Co mp artmen t After every four rolls of media, inspect the me dia compartment. Use a so ft bristl e brush or a vacuum cleane r to remove any dirt an d lint from the interior of the printer . Clean the Printhead and Platen Roller If print quality do es not [...]

127 Routine Maintena nce Cleaning Schedule and Procedures 7/3/13 P1056468-002 2. Remove the media and ribbon (if loaded). 3. Using the swab from the Preventive Mainte nance Kit (part number 4 7362), wipe along the brown strip o n the printhe ad assembly from end to end. In pl ace of the Preventive Maintenance Kit, you may u se a clean swab dipped i[...]

Routine Maintenance Cleaning Schedule and Procedures 128 P1056468-002 7/3/13 Clean the Sensors Brush or vacu um any accumulated paper lint and dust of f the sensors. Clean the sens ors according to the r ecommendat ions in Cleani ng Schedu le and Pr ocedur es on page 125 . Ribbon and Label-A vailable Sensor Locations The ribbon sensor and optiona l[...]

129 Routine Maintena nce Cleaning Schedule and Procedures 7/3/13 P1056468-002 T ransmissive Media Sensor The upper and lower transmissive media sensors are show in Figure 10 and Fi gure 1 1 . Figure 10 • Upper Media Sensor Figure 1 1 • Lower Media Sensor 1 Upper media sensor adjustment screw X X Y Y Z Z 1[...]

Routine Maintenance Cleaning Schedule and Procedures 130 P1056468-002 7/3/13 Clean the Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside. Figure 12 shows the loca tion of the sn ap plat e. Figure 12 • Snap Plate Location T o clean the snap plate, complete these step s: 1. 2. Import ant • Be careful not to [...]

131 Routine Maintena nce Cleaning Schedule and Procedures 7/3/13 P1056468-002 3. Insert a small-b lade screwdrive r or similar too l into the loop on the left side of the snap plate. Gently lift the left side of th e snap plate sli ghtly and, if nece ssary , support it with your left hand. 4. Insert the sma ll-blade screwdriver o r similar tool i n[...]

Routine Maintenance Cleaning Schedule and Procedures 132 P1056468-002 7/3/13 5. Remove the snap plate from the printe r . 6. Using the swab from the Preventive Maintenanc e Kit (pa rt number 47362), clean the back of the snap plate. In place of the Preventive Maintenance Kit, you may use a clean swab or soft cloth dipped in a solution of isop ropyl[...]

133 Routine Maintena nce Cleaning Schedule and Procedures 7/3/13 P1056468-002 8. Press down on the lo ops to lock th e snap plate into place . 9. Reinstall the medi a and ribbon (if used). 10. Reconnect the data cabl es and AC power cord, and turn on ( l ) the pr inter .[...]

Routine Maintenance Cleaning Schedule and Procedures 134 P1056468-002 7/3/13 Clean the Cutter If the cutter is no t cutting the labels clean ly or if it jams wit h labels, clean the cutter . T o clean the cutter , complete these step s: 1. 2. Using the swab from the Pr eventiv e M aintenanc e Kit (par t nu mber 47362 ), clean th e stationary cutter[...]

7/3/13 P1056468-002 5 Troubleshooting This section provides information about errors that you mig ht need to troubl eshoot. Assorted diagnostic test s are includ ed. Content s Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Error Messages . . . . . . . . . . . . . .[...]

T roubleshooting Printing Issues 136 P1056468-002 7/3/13 Printing Issues Ta b l e 1 4 id entifies pos sible issue s with printi ng or print q uality , the possibl e c auses, and the recommended solution s. T a ble 14 • Printing Issues Issue Possible Cau se Recommended Solution General pr int qual it y issues The printer is set at an inc orrect pr[...]

137 T roubleshooting Printing Issues 7/3/13 P1056468-002 Long tracks of missing print on several la bels Print element da maged. Call a service t echnician. W rinkled ribbon. See wrinkled ribbon causes and solutions in Ribbon Pr oblems on page 146 . Fine, angular gray lines on blank labels W rinkled ribbon. See w rinkled ribbon causes and solutions[...]

T roubleshooting Printing Issues 138 P1056468-002 7/3/13 V ertical image or label drift The printer is usi ng non-continuous l abels but is configured in contin uo us mode. Set the printer for t he correct media type (gap/notch, continuo us, or mark—see Media Ty p e on page 85 ) and calibrate the pr inter , if necessary (see Cali brate the Ribbo [...]

139 T roubleshooting Error Messages 7/3/13 P1056468-002 Error Messages The control p anel displays me ssages when th ere is an err or . See Ta b l e 1 5 for LCD errors , the possible causes, and the recommend ed sol uti on s. T able 15 • Error Messages Displa y/ Printer Condition Possible Cause Recommended S olution The ERROR light flashes. The p[...]

T roubleshooting Error Messages 140 P1056468-002 7/3/13 The printer stop s; the RIBBON light is on; the ERROR light flashes. In thermal transfer mode, ri bbon is not loaded or incorrectly load ed. Load ribbon correctly . See Load the Ribbon on page 54 . In thermal transfer mode, the ribbon sensor is not detectin g ribbon. 1. Load ribbon correctly .[...]

141 T roubleshooting Error Messages 7/3/13 P1056468-002 The ERROR light flashes. The printhead has a faul ty thermistor . Call a service technician. The printer prin ts while the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burn[...]

T roubleshooting Error Messages 142 P1056468-002 7/3/13 The printer stop s; the ERROR light i s on; the printer cycles through these three messages. Caution • An improperly connected printhead data or power cable can cause these error messag es. The printhead may be hot enough to cause severe bu rns. Allow the printhead to c ool. The printhead da[...]

143 T roubleshooting Error Messages 7/3/13 P1056468-002 There is not en ough memory to perform the functi on specified on the second line of the error message. Free up some of the printer’ s memory by adjusting th e label format or printer parameters. One way to free up memory is to ad ju st the print wi d th to the actual width of the l abel ins[...]

T roubleshooting Calibration Problems 144 P1056468-002 105SL Plus ™ User Guide 7/3/13 Calibration Problems Ta b l e 1 6 identifies problems with calibration, the possi ble causes, and the recommended solutions. T able 16 • Calibration Problems Problem Possible Cause Recommended Soluti on Loss of printing registra tion on labels. Excessive verti[...]

145 T roubleshooting Communicat ions Problems 7/3/13 P1056468-002 Communications Problems Ta b l e 1 7 identifies problems with communications , the possible c auses, and the recomme nded solutions. T able 17 • Communications Problems Problem Possible Cause Recommended Soluti on A label format wa s sent to the printer but was not recognized. The [...]

T roubleshooting Ribbon Problems 146 P1056468-002 7/3/13 Ribbon Problems Ta b l e 1 8 identifies problems that may occur w ith ribbon , the possible causes, and the recommended solution s. T able 18 • Ribbon Problems Problem Possible Cause Recommended Soluti on Broken or mel ted ribbon Darkness sett ing too high . 1. Reduce the darkness setting. [...]

147 T roubleshooting Miscellaneous Issues 7/3/13 P1056468-002 Miscellaneous Issues Ta b l e 1 9 identifies miscellaneous issues with the printer, the possible cause s, and the recommended solution s. T able 19 • Miscellaneous Printer Problems Problem Possible Cause Recommended Soluti on The control panel display shows a language that I cannot rea[...]

T roubleshooting Printer Diagnostics 148 P1056468-002 7/3/13 Printer Diagnostics Self tests and other diagnost ics provide specific in formation about t he condition of th e printer. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printe r. Each self test is enabl ed by [...]

149 T roubleshooting Printer Diagnostics 7/3/13 P1056468-002 CANCEL Self T est The CANCEL self test pr ints a printer c o nfiguration label and a n etwork configura tion label. For other ways to print these labels, see Print Informatio n on page 91 . T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o ff ( O ) the printer. 2. Pres[...]

T roubleshooting Printer Diagnostics 150 P1056468-002 7/3/13 PA U S E S e l f Te s t This self test can be used to prov ide the test labels required when making adjustment s to the printer’ s mechanical assemblies or t o determine if any printhead elements a r e not working. Figure 15 shows a sample printout. T o perform a P AUSE self test, compl[...]

151 T roubleshooting Printer Diagnostics 7/3/13 P1056468-002 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for determi ning the ideal darkness for printi ng bar codes t h at are within specifications. During the FEED self test, labels are pr inted at differen[...]

T roubleshooting Printer Diagnostics 152 P1056468-002 7/3/13 Figure 17 • Bar Code Darkness Comp arison T able 20 • Judging Bar Code Quality Print Quality Description To o d a r k Labels that are too dark are fai rly obvious. They may be readable but not “in-spec.” • The normal bar code bars i ncrease in size. • The openings in small alp[...]

153 T roubleshooting Printer Diagnostics 7/3/13 P1056468-002 5. Note the relat ive darkness value a nd the print sp eed printed on the best test la bel. 6. Add or subtract th e relative darkness value from the darkness value specified on th e configuration la bel. The resulting numeric value is the best darkness value for that specific label/ribbon[...]

T roubleshooting Printer Diagnostics 154 P1056468-002 7/3/13 FEED + P AUSE Self T est Performing this self test temporarily resets the printer conf iguration to th e factory defau lt values. These v alues are active only until po wer is turned off un less you sa ve them permanently in memory . If the f actory defaul t values are permanently saved, [...]

155 T roubleshooting Printer Diagnostics 7/3/13 P1056468-002 Communication Diagnostics T est The communicat ion d iagno stics test i s a troubl eshoot in g tool for chec king the int erconn ectio n between the printe r and the host computer . When the printer is in dia gnostics mode, it prints all data received from the host comp uter as straight A[...]

T roubleshooting Printer Diagnostics 156 P1056468-002 7/3/13 Sensor Profile Use the sensor profile image (which will extend across several actual labels or tags) to troubleshoot the foll owing sit uations: • The printer expe riences difficult y in determinin g gaps (web) betwee n labels. • The printer in correctly ide ntifies prep ri nted areas[...]

157 T roubleshooting Printer Diagnostics 7/3/13 P1056468-002 Figure 19 • Sensor Profile (Ribbon Section) Media Sensor Profile ( Figure 20 ) The media sensor readings ar e shown as bars an d fl at areas on the sensor profile ( Figure 20 ). The bars ( 1 ) indicate gaps between labels (the web), and the low areas ( 2 ) indicat e where labels are loc[...]

T roubleshooting Printer Diagnostics 158 P1056468-002 7/3/13 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ________________[...]

7/3/13 P1056468-002 6 Specifications This section provides the features of and sp ecifications for this printer . Content s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 S tandard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Specifications Features 160 P1056468-002 7/3/13 Features This section lists th e standard and optional features for the printer . S t an dard Featu res • Thermal transfer and direct thermal printing • 16 MB SDRAM (12 MB u ser-available) • ZebraNet 10/100 Prin t Server (internal) •U S B 2 . 0 P o r t • RS-232 serial port • Bidirection al[...]

161 Specifications Features 7/3/13 P1056468-002 Zebra Programming Language (ZPL) ZPL II features include: Bar Codes T ypes of bar codes in clu de: • Downloadable graphics, scalable and bitmap fonts, and label formats • Controlled via mainframe, mini-comp uter , PC, portable data terminal • Object copyin g between memory areas • Programmable[...]

Specifications General S pecifications 162 P1056468-002 7/3/13 General Specifications Physical Specifications Electrical S pecifications Environment al Conditions for Operation an d Storage Dimensions Height 15.5 in (393.7 mm) W idth 10.31 in. (262 mm) Depth 20.38 in. (517.5 mm) W eight without options 50 lb. (22.7 kg) Power General 100 to 240 V AC[...]

163 Specifications Print S pecificat io n s 7/3/13 P1056468-002 Print S pecifications Refer to the t ables that follow for printer spec ifications. Print Specifications 20 3 dpi 300 dpi Printhead resolu tion 203 dots/inch (8 dots/mm) 300 dots/in ch (12 dots/mm) Dot size (width×length) 0.0049×0.00 49 in. (0.125×0.125 mm) 0.0033×0 .0039 in. (0.08[...]

Specifications Media S pecifi cations 164 P1056468-002 7/3/13 Media S p ecifications Use the correct size and type of labels for best perfor mance. Refer to the tables that follow for specifications. 110 Import ant • Media regist ration and minimu m label le ngth ar e affected by lab el type and width, ribbon type, print speed, and pr inter mode [...]

165 Specifications Ribbon S pecifications 7/3/13 P1056468-002 Black Mark Sensing Ribbon S p ecifications Refer to the follo wing tables for ribbon specificati ons. Media Specifications 203 dpi 300 dpi Mark length (measuring parallel to label/tag edge) Minimum 0.12 in. (3 mm) 0.12 in. (3 mm) Maximum 0.43 in. (1 1 mm) 0.43 in. (1 1 mm) Mark width (me[...]

Specifications Ribbon S pecificatio ns 166 P1056468-002 7/3/13 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ______________[...]

7/3/13 P1056468-002 Glossary alphanumeric Indicating lette rs, numerals, and c haracters such as punct uation mark s. backfeed When the printer pulls the medi a and ribbon (if used) backward into the printer so that the beginning of th e label to be printed is pr operly posit io ned behind the printh ead. Backfeed occurs whe n operating the prin te[...]

Glossary 168 P1056468-002 7/3/13 die-cut media A type of l abel stock that has individual labels stuck to a media liner . The labels may be either lined up against each othe r or se parated by a small dist ance. T ypically the material surrounding the l abels has been removed. (See non-continuou s media .) direct thermal A printing me thod in whi c[...]

169 Glossary 7/3/13 P1056468-002 media Material onto whic h data is printed by the printer. T ypes of media include: t ag stock, die-cut labels, contin uo us labels (with and without medi a liner), non-continuo us media, fanfold media, and roll media. media sensor This sensor is located behind the prin thead to detect the presence of media and, for[...]

Glossary 170 P1056468-002 7/3/13 symbology The term generally used when referring to a bar code. ta g A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something. T ags are usuall y made of cardboard or other d urable material. tear-off A mode of operation in which the user t ears the label or [...]

7/3/13 P1056468-002 Index A active print server how to interpre t, 96 user menu item, 33 adhesive test for ribbon coating, 50 adjustments label left posi tion, 87 label top po sition, 87 lower media sensor , 118 maximum label length, 86 media sensors, 115 print darkness, 83 print widt h, 85 printhead toggle pressu re , 119 tear -o f f position, 84 [...]

Index 172 P1056468-002 7/3/13 cleaning cutter, 134 exterior of printer , 125 media compartment, 126 printhead and platen roll er , 126 recommended schedule, 125 sensors, 128 snap plate, 130 command cha racter user menu item, 29 ways to set, 101 communication d iagnostics mode how to initiate, 94 user menu item, 28 communication int erfaces, 40 comm[...]

173 Index 7/3/13 P1056468-002 E early war ning maintenan ce how to enable or disable, 89 printhead life menu item, 23 reset new printhead c ounter , 24 reset printhea d cleaning co unter , 23 set printhead c leaning interval, 23 user menu item, 23 media and ribbon how to enable or disable, 89 user menu item, 23 electrical specificat ions, 162 envir[...]

Index 174 P1056468-002 7/3/13 L label backing re moval, 113 label left positio n how to adjust , 87 user menu item, 30 label len gth how to a djust maxi mum value, 86 user menu item, 22 label shift, 87 label specificat ions, 164 label top p osition how to adjust , 87 user menu item, 30 label width, 85 label-available sensor location, 12 8 when to c[...]

175 Index 7/3/13 P1056468-002 network settings load defaults ways to initiat e, 93 when exitin g Setup mode, 19 reset network user menu item, 35 ways to reset, 99 NO MOTION how to set as hea d-close action, 92 how to set as power -up action, 92 non-contin uous media described, 47 problem with la bels, 147 selecting media type, 85 O odometers non-re[...]

Index 176 P1056468-002 7/3/13 print server active print server how to interpret, 96 user menu item, 33 characteristics of wired connection, 41 characteristics of wireless connect ion, 42 default gateway user menu item, 34 ways to view or set, 98 ESSID user menu item, 34 ways to view , 99 IP address user menu item, 33 ways to view or set, 97 IP prot[...]

177 Index 7/3/13 P1056468-002 reset network settings user menu item, 35 ways to reset, 99 reset printe r t o default va lu es, 93 restore factory defaul t settings, 19 network settings , 1 9 printer or printe r defaul t values, 93 rewind spindl e, 11 3 ribbon adhesive test, 50 broken or melted ribb on, 146 determining coated side, 49 removal, 112 r[...]

Index 178 P1056468-002 7/3/13 tear -o f f position how to adjust , 84 user menu item, 21 temperatu re operating, 39 storing the prin ter, 38 Thermal T ransfer mode how to specify , 85 media scratch test, 4 9 time setting, 32 toggle press ure ad justment, 119 transmissive (media) sensor adjustment, 115 when to cl ea n, 125 transmissive sensor select[...]

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Zebra T echnologies Corporation Zebra Technolo gies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 6006 9 USA T: +1 847 63 4 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra T echnologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF , UK T : +44 (0)1628 556000 F: +44 (0)1628 55600 1 Zebra T echnol[...]