Zebra Technologies 110PAX4 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Zebra Technologies 110PAX4. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Zebra Technologies 110PAX4 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Zebra Technologies 110PAX4 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Zebra Technologies 110PAX4, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Zebra Technologies 110PAX4 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Zebra Technologies 110PAX4
- nombre de fabricante y año de fabricación del dispositivo Zebra Technologies 110PAX4
- condiciones de uso, configuración y mantenimiento del dispositivo Zebra Technologies 110PAX4
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Zebra Technologies 110PAX4 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Zebra Technologies 110PAX4 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Zebra Technologies en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Zebra Technologies 110PAX4, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Zebra Technologies 110PAX4, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Zebra Technologies 110PAX4. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    110 PAX 4™/R110 PAX 4™ Print Engine User Guide[...]

  • Página 2

    © 201 1 ZIH Corp. The copyrights in this manual and the software and/or firm ware in the print engine described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproduction of this manual or the software and/or firmware in the print engine may result in impris onment of up to one year and fines of up to $10,000 (17 U.S.C.506[...]

  • Página 3

    3 Declaration of Incorporation 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A DECLARATION OF INCORPORATION ZEBRA TECHNOLOGIES CORPORATION Declares that the following In formation Technology Equipment Zebra PAX 4 Series complies with the following applicab le directives and standards for the ITE: Heavy Industry enviro nment Applicab[...]

  • Página 4

    Compliance Information 4 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Compliance Information FCC Compliance S t atement This device compli es with Part 15 rules. Operati on is subject to the followin g two conditio ns: 1. This device may not cause harmful in terferen ce, and 2. This device must accept any interference recei ved, [...]

  • Página 5

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How This Document Is Organi zed . . . . . .[...]

  • Página 6

    Contents 6 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 T ypes of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 When to Use [...]

  • Página 7

    7 Contents 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 12 Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 3 RFID Problems . . .[...]

  • Página 8

    Contents 8 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157[...]

  • Página 9

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A About This Document This section provid es you with contact information, document struc ture and or ganization , and additional re ference docu ments. Content s Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How Thi[...]

  • Página 10

    About This Document Who Shoul d Us e This Docum ent 10 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Who Should Use This Document This User Guide is intended for use by any person who needs to operate or troubleshoot problems with the print engine . How This Document Is Organized The User Guide is set up as follows: Section Descri[...]

  • Página 11

    11 About This Document Contacts 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Contact s T ech nical Support via the In ternet is a vailable 24 hours pe r day , 365 days per year . W eb Site: www .zebra.com E-mail Back T e chnical Library: E-mail address: emb@zebra.com Subject line: Email list Self Service Knowledge Base: www .zebr[...]

  • Página 12

    About This Document Document Conventions 12 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C ross-refere nces contain h ot links to ot her section s in this guide. If you ar e viewing this [...]

  • Página 13

    13 About This Document Document Conventions 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 1 Buttons 2 Liquid Crystal Display (LCD) 3 Lights/LEDs 2 1 3 1[...]

  • Página 14

    About This Document Document Conventions 14 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Notes • ___________ ___________ _________ ____________ ___________ _________ ____ ___________ ____________ _________ ___________ ___________ _________ ___________ ___________ ____________ _________ ___________ ___________ _________ ________[...]

  • Página 15

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 1 Introduction This chapter shows the operat io nal cont rols and locat ion of major components used when loading medi a and ribb on. Content s Print Engine Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Control Panel . [...]

  • Página 16

    Introduction Print Engine Exterior View 16 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Print Engine Exterior V iew Print engines are ava ilable in a ri ght-hand config uration (media mov es from left to right, Figure 1 ) and a left-hand configuration (m edia moves from right to left , Figure 2 ). Figure 1 • Right-Hand (RH) Pri[...]

  • Página 17

    17 Introd uction Control Panel 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Control Panel All controls and indicato rs for the prin t engine are located on the c ontrol panel ( Figure 3 ). The Liquid Crysta l Display (LCD) shows print engi ne operating status and feature pa rameters. The buttons are used to control the print engi[...]

  • Página 18

    Introduction Control Pane l 18 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Control Panel Indicat or Light s (LEDs) The control panel l ights are described in Ta b l e 2 . CANCEL CANCEL functions only in Pause mode. Pres sing CANCEL has th ese effects: • Cancels the label format that is cu rrently printin g. • If no label for[...]

  • Página 19

    19 Introd uction Control Panel 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A RIBBON (Y ellow) Normal operation. Ribbon pro perly loaded. Ribbon in while prin t engine is in direct the rmal mode, o r no ribbon loaded while the print en gine is in thermal transfer mode. The print engine is paused, LCD displays error message, and P A[...]

  • Página 20

    Introduction Power On/Off Switch 20 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Power On/Off Switch The print engine power sw itch is locate d above the cont rol panel, a s shown in Figure 4 . Whe n this switch is placed in t he ON ( I ) position, the POWER light t urns on, and th e print engine automatically pe rforms a Power -[...]

  • Página 21

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 2 Print Engine Setup This section provides the tasks that you must comple te and the issue s that you must c onsider before you load and configure your print engi ne. Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 22

    Print Engine Setup Before Y ou Begin 22 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Before Y ou Begin Review this checkl ist, and resolve a ny issues before you se t up or use your pr int engine.  Unp ack and Inspect the Print Engine Have you unpacked the print engine and inspected it for dama ge? If you have not, see Unpack and Insp[...]

  • Página 23

    23 Print Engine Setup Handling the Print Engine 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Handling the Print Engine This section describes how t o handle your print engin e. Unp ack and Inspect the Print Engine When you receiv e the print eng ine, immediately unpack it an d inspect for ship ping damage . • Save all packing mate rial[...]

  • Página 24

    Print Engine Setup Handling the Print Engine 24 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Recycle the Print Engine This print engine is recy clable. If you must d ispose of the pri nt engine, do not do so in unsorted municipal waste. Plea se recycl e acco rding to your loc al standards. For more information, see http://w ww .zebra.com[...]

  • Página 25

    25 Print Engine Setup Print Engine Installation 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Print Engine Inst allation This section provides basic information for mo unting the p rint engine in to an applicator . The illustrations in th is section show the print engine from dif ferent angles and include dimensi ons and clearance[...]

  • Página 26

    Print Engine Setup Print Engine Installation 26 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Dimensions and Clearance Needs Figure 5 • Front V iew of Right-Hand Print Engine 5 mounting screws - 0.218 in. (5.5 mm) through - counterbore 0.350 in. x 0.197 in. (8.9 x 5 mm) deep - socket head cap screw (M5 or 10-3)[...]

  • Página 27

    27 Print Engine Setup Print Engine Installation 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Figure 6 • Right Side V iew of Right-Hand Print Engine[...]

  • Página 28

    Print Engine Setup Print Engine Installation 28 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Figure 7 • Rear View of Right-Hand Print Engine[...]

  • Página 29

    29 Print Engine Setup Print Engine Installation 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Figure 8 • T op View of Right-Hand Print Engine Inst all the Print Engi ne in an Applicator This section provides the basic inst ructions for inst alling the print engine into an a pplicator . T o install the p rint engine into an appli[...]

  • Página 30

    Print Engine Setup Print Engine Installation 30 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 3. Install the four co rner mounting screws to secure the p rint engine to the applica tor . Figure 9 • Front View of Pr int Engine in Applicator 1 Mounting screws (four total) 2 Keyhole 3 Center mounti ng bolt (shown i nside hole on ap[...]

  • Página 31

    31 Print Engine Setup Select a Data Communication Interface 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Select a Dat a Communication Interface Ta b l e 4 provides basic i nformation about data co mmunication interfaces that you can use to connect you r print engine t o a computer . Y ou may send label format s to the print e ngine throu[...]

  • Página 32

    Print Engine Setup Select a Data Communication Interface 32 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Dat a Cables and Wireless Cards Y ou must supply all data cables o r removeable radio cards fo r your app lication. (Some wireless print servers come with an inte grated radio ca rd.) Data Cables Ethernet cables do not require shieldi[...]

  • Página 33

    33 Print Engine Setup Connect the Print Engi ne to a Power Source 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Connect the Print Engine to a Power Source The power suppl y in the print engine automa tically detects the applied line volta ge and works in the 90 to 264 V AC, 47 to 63 Hz range. The AC power cord must ha ve a three-prong fem[...]

  • Página 34

    Print Engine Setup Connect the Print Engine to a Power Source 34 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Power Cord Specifications Depending on how your p rint engine was ordered, a power cord may or may not be included. If one is n o t included or if th e one included is not suitable for your req uirements, see Figure 10 and refer [...]

  • Página 35

    35 Print Engine Setup T ypes of Media 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 T ypes of Media Y our print engine can use various types of med ia: • S tandar d med ia —Most standard media uses an adhesive backing th at sticks individual labels or a c ontinuous len gth of label s to a liner . • Ta g s t o c k —T ags are usuall[...]

  • Página 36

    Print Engine Setup T ypes of Me dia 36 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 T able 5 • Roll and Fanfold Media Media T ype How It Looks Description Non-Continuous Roll Media Roll media is w ound on a 3-in. (7 6-mm) core. Individual labels are separated by on e or more of the followin g methods: • We b m e d i a separates label[...]

  • Página 37

    37 Print Engine Setup Ribbon Overview 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Ribbon Overview Ribbon is a t hin film that is co ated on one side with wax, resin, o r wax resin, whi ch is transferred to the media duri ng the therm al transfer pr ocess. The medi a determines wh ether you need to use ribbon and ho w wide the ri bbon mu[...]

  • Página 38

    Print Engine Setup Ribbon Overview 38 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Adhesive T est If you have labels available, p erform the adhesive test to determine which side of a ribb on is coated. This method works well for ribbon that is already insta lled. T o perform an adhesive test, complete these step s: 1. Peel a label from [...]

  • Página 39

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 3 Operations If you have complet ed the tasks and resolved the issues in Print Engine Setup on page 21 , follow the in structions in th is chapter to loa d and calibrate your print e ngine. Content s Load Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 40

    Operations Load Media 40 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Load Media Figure 13 identifies the med ia-handling compo nents. Figure 14 on page 4 1 shows the print engine with media loaded. Figure 13 • Component s for Media Loading Import ant • If the print engine power i s Off ( O ), rollers in the p rint engine ca [...]

  • Página 41

    41 Operations Load Media 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Figure 14 • Loaded Media T o load media, complete these step s: 1. Load media on the media supply reel of t he applicator (refer to the ap plicator ’ s user guide). 2. Open the media door . 3. Press the release button ( 1 ) on the pinch roller assembly ( 2 [...]

  • Página 42

    Operations Load Media 42 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 4. Slide the outer media guide ( 1 ) all the wa y out. 5. 1 Caution • The printhead may be ho t and could cause severe burns. Allow the printhead to cool. Open the printh ead assembly by u nlatching th e printhead latch ( 1 ) from the locking pin ( 2 ). 1 2[...]

  • Página 43

    43 Operations Load Media 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 6. Thread the media under the up per guide post ( 1 ), below the pinc h roller assemb ly ( 2 ), and under the printhead assembly ( 3 ). 7. Extend approximately 30 in. (75 cm) of medi a past the peel bar ( 1 ). Remove and d iscard the labels ( 2 ) from this expo[...]

  • Página 44

    Operations Load Media 44 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 9. Position the oute r media guide ( 1 ) so that it just touches the o uter edge of th e media ( 2 ). 10. Press down on the pinch roller assembly ( 1 ) until it locks clo sed. 11 . Close the prin thead assemb ly by rotatin g the prin thead latc h ( 1 ) until i [...]

  • Página 45

    45 Operations Load Media 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 13. Thread the media liner around the peel bar ( 1 ), under the media liner roll er ( 2 ), and through the peel roll er assembly ( 3 ). 14. Rotate the pe el roller assemb ly ( 1 ) up until it locks into the closed position. 15. Thread the med ia liner arou nd t[...]

  • Página 46

    Operations Load Ribbon 46 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Load Ribbon Use ribbon with thermal transfer me dia. The ribb on must be coated on the out side and wider than the media . If t he ribbon is narrower than the media, areas of the printhead are unprotect ed and subject to premature wear . Figure 15 identifies t[...]

  • Página 47

    47 Operations Load Ribbon 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Figure 16 • Loaded Ribbon T o load ribbon, complete these step s: 1. Place a full ribbon roll ( 1 ) onto the ribbon supply spindle ( 2 ) so that the rib bon rotates as shown, and the n push the roll toward th e print engine frame until it is fully seated . C[...]

  • Página 48

    Operations Load Ribbon 48 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 2. On the lower danc er assembly , squeeze the opening tabs ( 1 ) to pivot open the dancer arm ( 2 ). 3. Carefully thread the ribbon ( 1 ) through the lower dancer assembly , and the n slowly release the dancer arm ( 2 ). 4. Thread the ribbon between the ribbo[...]

  • Página 49

    49 Operations Load Ribbon 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 5. 6. Thread the rib bon under the printhea d assembly ( 1 ) and then up toward th e auxiliary roller ( 2 ). 7. Thread the ribbon over the auxil iary roller ( 1 ), aro und the idle r roller ( 2 ), and then up toward the uppe r dancer assembly . Caution • The[...]

  • Página 50

    Operations Load Ribbon 50 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 8. On the upper dancer assembly , squeeze the opening t abs ( 1 ) to pivot open the dancer arm ( 2 ). 9. Carefully thread the ribbon ( 1 ) through t he upper dan cer assembly , and then slowly release the dancer arm ( 2 ). 10. Place an emp ty ribbon cor e ( 1 [...]

  • Página 51

    51 Operations Load Ribbon 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 11 . Attach the end of the ribbon to the empty ribbon core with ad hesive tape or a label, and wind for severa l turns in th e direction sh own. Ensure tha t the ribbon win ds evenly on t he spindle. 12. Close the pr inthead assembly by rota ting the pr inthea[...]

  • Página 52

    Operations Remove Used Ribbon 52 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Remove Used Ribbon T o remove used ribbon, complete these step s: 1. Open the media door . 2. Examine the ribb on. Did the ribbon run o ut? If... Then... Ye s a. Remove the empty core f rom the ribbo n supply spindl e. Save the core to use on the ribbon[...]

  • Página 53

    53 Operations Calibrate the Print Engine 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Calibrate the Print Engine Calibrat e the print engine when it is first put into servic e. Calibra tion allows th e print engine to establish the p roper settings for the specifi c media and ribbon used i n your applica tion. Y ou may calibrate [...]

  • Página 54

    Operations Calibrate the Print Engine 54 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Sensor Pr ofile Calibration The print engine auto-calibrates and prints a media sensor pr ofile. See Sensor Pr ofile on page 130 . Select the SENSOR PROFILE option on the contr ol panel. See Print Sensor Profile on pa ge 76 for instruct ions. Me[...]

  • Página 55

    55 Operations Adjust Ribbon and Media Sensors 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Adjust Ribbon and Media Sensors This section describes ho w to adjust the sensors. Ribbon Sensor The ribbon sensor ( Figure 17 ) is mounted in a fixed positio n, and no adjustment is required. Figure 17 • Ribbon Sensor Location Reflective[...]

  • Página 56

    Operations Adjust Ribbon and Media Sensors 56 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 2. How does the current med ia indicate the st art of labels? Figure 18 • Media Sensor Adjust ment (Right-Hand Unit Shown) If the media... Then... Has notches or holes between labels Align the sensor wit h the notch o r hole in th e media[...]

  • Página 57

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the print engine for operat ion. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Enter and Use Setup M[...]

  • Página 58

    Configuration Setup Mode 58 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Setup Mode After you have inst alled the media and ribbon and th e Power -On Self T est (POST) i s complete, the control panel displays PRINTER READY . Y ou may now set pr int engine paramete rs for your applicat ion using the control panel display and the butto ns [...]

  • Página 59

    59 Configuration Setup Mode 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Exit Setup Mode When you exi t setup mode, yo u have severa l options for savin g, changing , or not chan ging parameters. T o leave Setup mode, complete these step s: 1. While in Setup mode, press SETUP/EXIT . The LCD displays SAVE CHANGES . 2. Press the left or ri[...]

  • Página 60

    Configuration Change Password-Protected Parame te rs 60 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Change Password-Protected Parameters Certain paramet ers, including t he communicatio n parameters, are pa ssword-protected by factory defaul t. The first time that you attempt to ch ange a password-protec ted parameter , the print engin [...]

  • Página 61

    61 Configuration Print a Configuration Label 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Print a Configuration Label A configuration label lists th e print engine settings that are stored in conf iguration memory . After you load the me dia and ri bb on (if necessary), print a configurati on label as a record of your print engine’ s c[...]

  • Página 62

    Configuration Print a Network Configurati on Label 62 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Print a Network Configuration Label If you are using a print server , you can pri nt a network co nfiguration label after the print engine is co nnected to the netwo rk. T o print a network configuration label, complete these step s: 1. On [...]

  • Página 63

    63 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Control Panel Paramete rs Use the LCD on the co ntrol panel to view and adjust prin t engine settin gs. How to V iew or Modify Parameters While view ing paramete rs, press NEXT to continue to the next parameter , or press PREVIOUS to return to[...]

  • Página 64

    Configuration Control Pane l Parameters 64 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 S t andard Print Engine Parameters Ta b l e 7 shows parameters in the order in which they are displayed when you press NEXT after entering Setu p mode. T able 7 • Print Engine Parameters (Page 1 of 25) Parameter Action/Explanation Adjust Pri[...]

  • Página 65

    65 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Adjust Backfeed Speed If backfeed is on, adju sts the speed at which th e label backs up before printing (given in inches per secon d). Default : 2 IPS Range: 1 to 12 IPS T o change the value shown: 1. Press the right ov al to in crease the va[...]

  • Página 66

    Configuration Control Pane l Parameters 66 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Select Print Mode Print mode set tings tell the print engin e the method of media delivery that you wish to use. Make sure that yo ur print eng ine can support the selected option. Default : APPLICA T OR Selection s: TEAR-OFF , REWIND, APPLICA[...]

  • Página 67

    67 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Set Print W idth Determines the printable area acro ss the width of the label gi ven the resolution o f the print eng ine. Default : 168 0/8 MM for 203 dp i print engines; 168 0/12 MM for 300 dpi print engines Note • Setting the width too n [...]

  • Página 68

    Configuration Control Pane l Parameters 68 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Set Maximum Label Length This paramete r is used during the me dia portion of the calibra tion process. Always set maximu m label length to a value th at is at least 1 .0 in. (25.4 mm) greater than th e actual la bel length ( Figure 22 ). If t[...]

  • Página 69

    69 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Set Early W arning for Media When this parame ter is enabled, th e print engine provides wa rnings when labels are running l ow . Note • Update the n umber of labels p er roll when beginning u se of the Early W a rning System. The print engi[...]

  • Página 70

    Configuration Control Pane l Parameters 70 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Reset Media Co unter for Early W arn in g This parameter a ppears only when Early W arning for Media is enabled. T o reset the media counter: 1. Did you replace t he media? a. If you replaced the media, press the right oval to select YES . b. [...]

  • Página 71

    71 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Set Early W arning for Maintenance When this parame ter is enabled, th e print engine provides wa rnings when the printh ead needs to be cleaned. Note • If necessary , upda te the number of labels per roll wh en beginning use of th e Early W[...]

  • Página 72

    Configuration Control Pane l Parameters 72 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Set Printhead Life for Early W arning This parameter appears on ly when Early W a rning for Maintenance i s enabled. Se t this value to the number of inches of media that the printhead is expected to print. Default : 1,000,000 inches Range: 10[...]

  • Página 73

    73 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A List Images This option prin ts a label that lists the ava ilable images stored in the print engine’ s RAM, Fla sh memory , optional memory card, PCMCIA cards, or Compact Flash cards. T o print a list of the available images : 1. Press the r[...]

  • Página 74

    Configuration Control Pane l Parameters 74 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Format Memo ry Card This option erases all previously stored in formation from the optio nal PCMCIA card or Compact Flash card. Caution • This option completely erases the selected card. T o format a memory card: 1. Press the le ft oval to s[...]

  • Página 75

    75 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Initialize Fl ash Memory This option erases all previously stored inform ation from Flash memory . Caution • This option completely erases the Flash memory . T o initialize Flash memory: 1. Press the right oval to sele ct YES . 2. Enter the [...]

  • Página 76

    Configuration Control Pane l Parameters 76 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Print Sensor Pro file A sensor profile shows sensor settings compared to actual sensor readings. This label (which wil l extend acro ss several actual l abels or tags) can b e used to trouble shoot printing problems. T o interpret the results [...]

  • Página 77

    77 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Calibrate Me dia and Ri bbon Senso r Sensitiv ity Use this proce dure to adjust se nsitivity of media and ribb on sensors. Import ant • Follow this procedure exactl y as presented. All of the steps must be performed even i f only one of the [...]

  • Página 78

    Configuration Control Pane l Parameters 78 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Set Parallel Communications Select the commun ications po rt that matches t he one bein g used by the host computer . Default : BIDIRECTIONAL Selection s: BIDIRECTIONAL, UNIDIRECTIONAL T o change the value shown: 1. Press the left or right ova[...]

  • Página 79

    79 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Set Parity This setting ap plies only wh en the serial po rt is used. The p arity of the print engine mu st match the p arity of the host computer for accurate communications to take plac e. Select the parity that matche s the one being used b[...]

  • Página 80

    Configuration Control Pane l Parameters 80 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Set Communica tio ns Mode The communicatio n diagnostics mo de is a troublesh ooting tool for checking the interconnection betw e en the print engine and the host computer . For more information, see Communicati ons Diagnostic s T est on page [...]

  • Página 81

    81 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Set Delimiter Char ac te r The delimiter character i s a two-digi t hex value use d as a parameter plac e marker in ZPL/ZPL II form at instructio ns. See the ZPL II Programming Guide for more information. Note • Do not use the same hex value[...]

  • Página 82

    Configuration Control Pane l Parameters 82 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Select Head Close Option This paramete r sets the act ion of th e media when you close the printhead. Default : CALIBRA TION Selection s: FEED, CALIBRA TION, LENGTH, SHOR T CAL, and NO MOTION • Feed —feeds the labels to the first registra [...]

  • Página 83

    83 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Adjust Left Position This paramete r establis hes how fa r from the le ft edge of a la bel the fo rmat begins to pri nt by adjusti ng horizont al position ing on the label. Posi tive numbers adjust the pri nting away fro m the main frame by th[...]

  • Página 84

    Configuration Control Pane l Parameters 84 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Set Applicator Port Mode Determines the act ion of the app licator port. Note • Set this value as suggested by the applicator ma nufacturer . Default : OFF Selection s: OFF , MODE 1, MODE 2, MODE 3, MODE 4 • OFF: The applicator port is off[...]

  • Página 85

    85 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Select S tart Print Signal This paramete r determines how th e print engi ne reacts to the Start Print Signal input on pi n 3 of the applicator i nterface connector at the rear of the print engine. Caution • S tart Print Signal is set by the[...]

  • Página 86

    Configuration Control Pane l Parameters 86 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Set Ribbo n Low Mode When the Ribbon Low featu re is off, the output signal (Pin 9) does not function, the LOW RIBBON warning is not display ed, and the print engine continues to prin t until it runs ou t of ribbon. When the Ribbon Low feature[...]

  • Página 87

    87 Configuration Control Pane l Parameters 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A These parameters are a utomatically set during the calibratio n procedure and should be changed only by a qual ified servic e technician. R efer to the ZPL II Pr ogrammin g Gu ide for information on these parameters. T o skip these p arameters[...]

  • Página 88

    Configuration Control Pane l Parameters 88 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Set R T S Supply Dancer Arm Calibration V alue This paramete r is used as a diagnostic too l to monitor th e voltage supp lied to the Ribbon T ensioning System Suppl y Dancer Arm. R efer to the Maintenan ce Manual for information. Select Idle [...]

  • Página 89

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 5 Routine Maintenance This chapter provides routine cleaning and main tenance proced ures. Content s Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Cleaning Schedule . . . . . . . . . . . . . . . . [...]

  • Página 90

    Routine Maintenance Lubrication 90 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Lubrication Cleaning Schedule Cleaning yo ur print engine regularly mai ntains print quali ty and may e xtend the life of t he print engine. The recommended cl eaning sche dule is shown in Ta b l e 8 . See t he following pages for specific procedur es[...]

  • Página 91

    91 Routine Maintena nce Clean the Me di a Co mp artment 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Clean the Media Comp artment Remove any acc umulated dirt and lint from the interior of the print engin e using a soft bristle brush and/or vacu um cleaner . This area shou ld be inspected every time a new ribbon i s loaded. Clean[...]

  • Página 92

    Routine Maintenance Clean the Sensors 92 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Figure 25 • Door-Open Sensor Loc ation (Right-Hand Unit Shown) Figure 26 • Ribbon Sensor Location (Right-Hand Unit Shown) 1 Door -open sensor 1 Ribbon sensor reflect or 2 Ribbon sensor 1 2 1[...]

  • Página 93

    93 Routine Maintena nce Clean the Printhead and Platen Rol ler 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Clean the Printhead and Platen Roller Clean the printhead and platen roller according to the schedule in T a ble 8 on page 90 . Clean the printhea d more o ften if you see inconsistent p rint quality , such as vo ids or lig[...]

  • Página 94

    Routine Maintenance Clean the Printhead and Platen Roller 94 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 4. Using Preventat ive Mainten ance kit (part nu mber 47362) or a solution of 90% isopropyl alcohol and 10% deionize d water on a cotton swab, wi pe the print elements from end to end. Allow the solv ent to evaporate. 5. Use [...]

  • Página 95

    95 Routine Maintena nce T oggle Positioni ng 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A T oggle Positioning Proper toggle posi tioning is importa nt for proper print quality . The toggle should be po sitioned approximately midway acro ss the width of the media. T o adjust the toggle, complete these step s: 1. Print some label s[...]

  • Página 96

    Routine Maintenance T oggle Positioning 96 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 5. T ighten the locking nut. 6. Print additional label s at 2.4 in.  (61 mm) per second by again running th e P AUSE Self T est. (Press and hold PA U S E while turnin g on ( I ) the printer .) 7. Do both sides of the label print at the same[...]

  • Página 97

    97 Routine Maintena nce Printhead Pressure Adjustment 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Printhead Pressure Adjustment Before adj usting the pri nthead pre ssure, check that the tog gles are po sitioned co rrectly . See T oggle Positi oning on page 95 . Printhead life and dr ive system life (b elts and bearings) can be [...]

  • Página 98

    Routine Maintenance Printhead Pressure Adjustment 98 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 4. Loosen the lock ing nut on the toggle assemb ly . 5. Move the adjust ing nut unti l the print qua lity is accepta ble. Use the lo west pressure tha t provides the desired pr int quality . • T o increa se printhead pressure, move[...]

  • Página 99

    99 Routine Maintena nce Power Fuse Replacement 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Power Fuse Replacement The print engine uses a metric-style fu se (5 × 20 mm IEC) rated fo r 5 Amps at 250 V olts that bears the certification mark of a known international safety organization (see Figure 1 1 on page 34 ). The power entry[...]

  • Página 100

    Routine Maintenance Power Fuse Replacement 100 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Notes • ___________ ___________ _________ ____________ ___________ _________ ____ ___________ ____________ _________ ___________ ___________ _________ ___________ ___________ ____________ _________ ___________ ___________ _________ _____[...]

  • Página 101

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 6 Troubleshooting This section provides information abo ut errors that you mig ht need to troubl eshoot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 LCD Error Mes[...]

  • Página 102

    T roubleshooting Checkl ists 102 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 T roubleshooting Checklist s If an error condition exist s with the print engine, review this checklist:   Is there an error message on the LCD? If yes, see LCD Err or Messages on page 103 .  Are nonconti nuous label s being tr eated as contin uous lab[...]

  • Página 103

    103 LCD Error Messages 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 9 for LCD errors, the possible causes, and the recommended solut ions. T able 9 • LCD Error Messa ges LCD Display/ Print Engine Condition Possible Cause Recommended Solution The print [...]

  • Página 104

    LCD Error Messages 104 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 The RIBBON li ght is on; the ERROR light flashes. Ribbon is loaded, bu t the print engine i s set for direct thermal mode. Ribbon is not required wi th direct thermal media. If you are using direct thermal media, remove the ribbon. Th is error message will not affect pri[...]

  • Página 105

    105 LCD Error Messages 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 The print engine prints while the ERROR ligh t flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burns. Allow the printhead to cool. The printhe ad temper ature is ap[...]

  • Página 106

    LCD Error Messages 106 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 The print engine stops. The print engi ne is defragmenting memory . Caution • Do NOT turn off the print engine power during defragmenting. Doing so can damage the print engine. Allow the print en gine to fini sh defragmenting. If you get th is error message frequently [...]

  • Página 107

    107 Memory Errors 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Memory Errors The memory errors in Ta b l e 1 0 indicat e that the print engine does not have enough memory to perform the funct ion shown on the second li ne of the LCD. T able 10 • Memory Errors Problem/LCD Display Possible Cause Recommended Solution Creating Bitm[...]

  • Página 108

    Print Quality Problems 108 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Print Quality Problems Ta b l e 1 1 identifies probl ems with print qual ity , the p ossible causes, and the recomme nded solutions. T a ble 1 1 • Print Quality Problems Problem Possible Cause Recommende d Solution General pr int qual it y issues The print engine i[...]

  • Página 109

    109 Print Quality Problems 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Wrinkled ribbon Ribbon was fe d through the ribbon system inco rrectly . Load the ribbon correctly . See Load Ribbon on page 46 . Incorrect burn temperature. Set the da rkness to the lowest p ossible setting for good print qua lity . See Adjust Print Darkness on page[...]

  • Página 110

    Print Quality Problems 110 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Printing too light or too dark over the entire labe l The media or ri bbon is not designed for high-sp eed operation. Replace supplies wi th those recommended for high-speed operation. Y ou are using an incorrect combination of me dia and ribbon for your application.[...]

  • Página 111

    111 Print Quality Problems 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 V ertical image or label drift The print engine is using non-continuo us labels but is configured in continuo us mode. Configure the print engine for non-co ntinuous and run calibrati on routine, if necessa ry . The media sensor i s calibrated improperly . See Calibr[...]

  • Página 112

    Communications Problems 112 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Communications Problems Ta b l e 1 2 identifies problems with communications , the possible causes, and t he recommended solutions. T able 12 • Communications Problems Problem Possible Cause Recom mended Solution A label forma t wa s sent to the print engine bu t [...]

  • Página 113

    113 Ribbon Problems 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Ribbon Problems Ta b l e 1 3 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s. T able 13 • Ribbon Problems Problem Possible Cause Recommende d Solution Broken or mel ted ribbon Darkness sett ing too high . 1. Reduce the [...]

  • Página 114

    T roubleshooting RFID Problems 114 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 RFID Problems Ta b l e 1 4 identifies problems that may occur with RFID print engines, th e possible causes, and the recommend ed solutions. For more information about RFID, refer to th e RFID Pr ogra mming Guide . A copy of the manual is available at[...]

  • Página 115

    115 T roubleshoot ing RFID Problems 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A The RFID-ena bled print engine voids every label. (Continued fr om pr evious page.) Y ou are using an incorrect programming position , particularly if the tags being used are within print eng ine specifications. Do one or more of the followin g as ne[...]

  • Página 116

    T roubleshooting RFID Problems 116 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 The print engine stops at the RFID inlay . The print eng ine calibrate d the label length only to the RFID inlay inste ad of to the inte rlabel gap. 1. Select FEED for the MEDIA POWER UP and HEAD CLOSE parameters (see Select Media Power -Up Option on [...]

  • Página 117

    117 Miscellaneous Print Engine Problems 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Miscellaneous Print Engine Problems Ta b l e 1 5 identifies miscellaneous prob lems with th e print engine, the possible causes, and the recommended solution s. T able 15 • Miscellaneous Print Engine Problems Problem Possible Cause Recommende d Solutio[...]

  • Página 118

    Miscellaneous Print Engine Problems 118 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 The print engine fails to calibrate or detect the top of the label . The print eng ine was not calibrated for the label being used. Perform the calibration procedure in Calibrate Media and Ribb on Sen sor S ensitiv ity on pa ge 77 . The print engine is c[...]

  • Página 119

    119 Print Engine Diagnostics 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Print Engine Diagnostics Self tests and other diagnostic s provide specific informatio n about the conditio n of the print engine. The self te sts produce sample pr intouts and provide speci fic information that helps determine the operating condit ions for th e pr[...]

  • Página 120

    Print Engine Diagnostics 120 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 CANCEL Self T est The CANCEL self test prints a configuration label ( Figure 27 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o ff ( O ) the print en gine. 2. Press and hold CANCEL while turni ng on ( I ) the print engine. Hold CANCEL until[...]

  • Página 121

    121 Print Engine Diagnostics 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 PA U S E S e l f Te s t This self test can be used to pro vide the test labels required when making adjustme nts to the print engine’ s mechanical assemblies or to determine if any printh ead elements are not working. Figure 28 shows a sample printo ut. T o perfo[...]

  • Página 122

    Print Engine Diagnostics 122 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for determini ng the ideal d arkness for printi ng bar codes t hat are within specifications. During the FEED self test, labels [...]

  • Página 123

    123 Print Engine Diagnostics 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Figure 29 • FEED T est Label 4. See Figur e 30 and Ta b l e 1 6 . Inspect the te st labels and de termine which one has the best print quality for yo ur application. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. [...]

  • Página 124

    Print Engine Diagnostics 124 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Figure 30 • Bar Code Darkness Comp arison T a ble 16 • Judging Bar Code Quality Print Quality Description To o d a r k Labels that are too dark are fai rly obvious. They may be readable but not “in-spec.” • The normal bar code bars increase in size. • T[...]

  • Página 125

    125 Print Engine Diagnostics 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 5. Note the relat ive darkness value a nd the print sp eed printed on the best test label. 6. Add or subtract the relative da rkness value from t he darkness val ue specified on the configuration lab el. The resulting numeric value (0 to 30) is the best darkness va[...]

  • Página 126

    Print Engine Diagnostics 126 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 FEED and P AUSE Self T est Performing this self test temporarily re sets the print engine configurati on to the factory defaul t values. These values are act ive only until power is turne d of f unless yo u save them permanently in memory . If the factory defa ult [...]

  • Página 127

    127 Print Engine Diagnostics 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 ZPL Mode Configuration, ZPL, and W ebV iew Media Power Up Configuratio n, ZPL, and W ebV iew Head Close Configuration, ZPL, and W eb V iew Backfeed Config uration, ZPL, and W ebV iew Label T op Configuration, ZPL, and W eb V iew Left Position Configurati on, ZPL, a[...]

  • Página 128

    Print Engine Diagnostics 128 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 J8 Interface Fixed J7 Interface Fixed T winax/Coax ID ZPL T able 17 • Control of Parameters (Continued) Parameter Contr olled By[...]

  • Página 129

    129 Print Engine Diagnostics 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Communications Diagnostics T est The communicat ion diagnostic s test is a troublesho oting tool for checking the interconnectio n between the print engine and the host computer . When the printer is i n diagnostics mode, it prints all da ta received from t he host[...]

  • Página 130

    Print Engine Diagnostics 130 57512L-004 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Sensor Profile Use the sensor profil e label to troubleshoot th e following types of prob lems: • If the media sensor expe riences dif ficulty in determining gaps (we b) between labels. • If the media sensor inco rrectly identifies preprinted areas on a label a[...]

  • Página 131

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 7 Data Ports This section describes the standard communicatio n ports available to connect the print engine to your computer or netwo rk. Content s Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 32 Parall[...]

  • Página 132

    Parallel Data Port 132 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Parallel Dat a Port The parallel data interface supp orts IEEE 1284 bidirectional para llel communicatio ns in nibble mode. The parallel interface provides a means of communication t hat typi cally is faster than the serial interface methods. In this me thod, the[...]

  • Página 133

    133 Parallel D ata Port 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 19–30 Ground 31 nInit 32 nFault/NDa taA vail 33, 34 Not used 35 +5 V thro ugh a 1.8 K  Resistor 36 NSele ctin/1284 ac tive T able 18 • Pa ralle l Cable Pi n Configuration (Continued) 36-Pin Connectors Description[...]

  • Página 134

    Data Ports Serial Data Port 134 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Serial Dat a Port T o commun icate using the serial dat a port of the prin t engine, you must choose t he number of data bits, parit y , and handshaking. Parity applies only to data transmitted by the print engine because the parity of received data is i[...]

  • Página 135

    135 Dat a Ports Serial Data Port 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Pin Configuration Connect the seri al data cable to th e female DB-9 connector on the back of the print engine. For all RS-232 connections through a DB-25 cable, use a DB-9 to DB-25 interfa ce module (see DB-9 to DB-25 Conn ections on page 137 ). Ta b l[...]

  • Página 136

    Data Ports Serial Data Port 136 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 RS-232 Interface Connections The print engine i s configured as Data T erminal Equipment (DTE). Figure 34 shows the internal connections of the print engine’ s RS-232 connector . Figure 34 • RS-232 DB9 MLB Connections Pin 9 is also available as a +5 [...]

  • Página 137

    137 Dat a Ports Serial Data Port 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A DB-9 to DB-25 Connections T o con nect the print eng ine’ s RS-232 DB-9 interface to a DB-25 con nector , an interface adapter is required. A generic DB-25 adapter ca n be used, although t he +5 VDC sign al source would not be passed thro ugh the adap[...]

  • Página 138

    Data Ports Applicator Interface Connector 138 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Applicator Interface Connector An external DB-15 connect or is present on the r ear panel of the print engin e for communication with a customer a p plicato r . An option al DB-15 to DB-9 adapter cable (Zebra part number 49609) is availa bl[...]

  • Página 139

    139 Dat a Ports Applicator Interface Connector 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Figure 39 • Applicator Signals (Mode 3) Figure 40 • Applicator Signals (Mode 4) DA T A READY (pin 14) ST ART PRINT (pin 3) END PRINT (pin 1 1) label format sent label format processed waiting for start print signal label prints ready f[...]

  • Página 140

    Data Ports Applicator Interface Connector 140 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Applicator Interface Conn ector Pin Configuration The Applicator Interface Assembly is av ailable in two versions: a +5 V I/O and a +24–28 V I/O. Ta b l e 2 0 l ists the pin configurat ions and functions of the app licator interface conne[...]

  • Página 141

    141 Dat a Ports Applicator Interface Connector 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 5 P AUSE Input T o toggle the current Pause state, this input must be asserted LOW for 200 mill iseconds, or until the SER V ICE REQUIRED output (pin 10) changes state. 6 REPRINT In put • If the Reprint feature is e nabled, thi s input m[...]

  • Página 142

    Data Ports Applicator Interface Connector 142 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 11 E N D P R I N T O u t p u t S e e Appl icator Sign als on page 138 for more information about the start and en d print signals. See Set Applicator Port Mode on page 84 for more information about the modes. Note • A format ( ^XA ... ^XZ[...]

  • Página 143

    143 Dat a Ports Applicator Interface Connector 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Jumper Configurations and Pinout s for +5 V I/O Operation Jumpers J4 and J5 are us ed together to produce is olated or non-iso lated modes of operation for applicator input and ou tput contro l signals. J4 con figures the +5 V source for t[...]

  • Página 144

    Data Ports Applicator Interface Connector 144 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Pinout s for +24-28 V I/O Operation Ta b l e 2 2 describes th e pin conf igurations fo r +24–28 V I/O operation. There are no jumpers to configure for this mode. T able 22 • Non-Isolated and Isol ated Modes for +24–28V Operation Isola[...]

  • Página 145

    145 Dat a Ports Applicator Interface Connector 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Fuse and Jumper Locations Figure 41 shows the loca tion of the fuses on the appl icator interface board and th e location o f jumpers J4 and J5. Figure 41 • Applicator Interface Board 1 Fuse F2 for +28 V at pin 7 2 Fuse F3 for +5 V at pi[...]

  • Página 146

    Data Ports Applicator Interface Connector 146 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Notes • ___________ ___________ _________ ____________ ___________ _________ ____ ___________ ____________ _________ ___________ ___________ _________ ___________ ___________ ____________ _________ ___________ ___________ _________ ______[...]

  • Página 147

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A 8 Specifications This chapter provides routine cleaning and main tenance proced ures. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Physical . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 148

    Specifications General S pecifications 148 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 General Specifications Physical Environment al Conditions Electrical S pecifications Height 1 1. 8 in. (300 mm) Wid t h 9.6 in. (245 mm) Depth 16.4 in. (417 mm) We i g h t 36 lb (16. 3 kg) Operating T emperature Thermal transfer Direct thermal[...]

  • Página 149

    149 Specifications General S pecifications 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Communications Specifications Parallel • High-speed bi-dir ectional parallel interface, IEEE 1284:Compati bility mode, EPC, Nibble mode. Serial • Serial RS-232C with DTR h a rdware handshake via DB-9 connector (standard) • Serial RS-422/[...]

  • Página 150

    Specifications General S pecifications 150 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Other S t andard Features •R e a l T i m e C l o c k • Fast 32 bit 133 MHz RISC pr ocessor • 10MB RAM memory • Flash memory i ncluding 2MB non-volatile memory storage fo r downloadab le objects • T ype I & II Series C & D PC [...]

  • Página 151

    151 Specifications Agency Approvals 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Agency Approvals The agency ap provals and prod uct markings prov ided in th is section apply only to the print eng ines specified. 11 0 PA X 4 Non-RFID or RFID-Ready wi thout RFID Reader Inst alled The following apply only to print eng ines that do [...]

  • Página 152

    Specifications Agency Approvals 152 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 European Union and EFT A (869.7–870 MHz) This device is intend ed for commercial and in du strial use i n all EU and EFT A member states. Agency Approvals • EN 55022 • EN 61000- 6-2 • EN 300 220 -3 • EN 301 489 -3 • EN 60950 • IEC 60950[...]

  • Página 153

    153 Specifications Media S pecif icatio ns 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Media S pecifications Media width (label and liner) Minimum Non-RFID 0.63 in. (16 mm) RFID “smart” labels Minimum label widths f or RFID “smart” labels varies for each transponder type. Maximum 4.5 in. (1 14 mm) Label length Minimum No[...]

  • Página 154

    Specifications Ribbon S pecifica tions 154 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Ribbon S pecifications Media Unwind Force S teady S tate Must be uniform and must no t exceed 2 lb. (907 g) T ransient (S tart/S top) Must not exceed 4 l b (1814 g) Media Rewind Force Applicator take-up pull tens ion must be unifor m from 1 to[...]

  • Página 155

    155 Specifications Printing S pecif ic ation s 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Printing S pecifications Specification 203 DPI 300 DPI Resolution 203 dots per inch (8 dots per mm) 300 dots per in ch (12 dots per mm) Dot size 0.0049 in. x 0.0049 i n. (0.125 mm x 0.12 5 mm) 0.0033 in. x 0.0039 i n. (0.084 mm x 0.10 0 mm[...]

  • Página 156

    Specifications Zebra Programming Langu age (ZPL II) 156 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 Zebra Programming Language (ZPL II) Bar Codes • Communicates in p rintable ASCII charact ers • Controlled via mainframe, mini, or PC • Downloadable graphics , scalable and bitmap fonts, lab el templates and formats • Objec[...]

  • Página 157

    6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A Index A adhesive test for ribbon coating, 38 adjustments LCD, 87 left position, 83 media sensors, 55 print darkness, 64 printhead p ressure, 97 tear -of f position, 65 toggle positi oning, 95 agency approvals, 151 applicator +24-28V isola ted and no n-isolated modes, 144 +5V isolated a[...]

  • Página 158

    Index 158 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 connect printer t o power source, 33 contacts , 1 1 continuous me dia described, 36 setting media ty pe, 66 control panel buttons, 17 enter and use Setup mode, 58 exit Setup mod e, 59 indicato r lights, 1 8 LCD error messages, 103 parameters, 63 control prefix setti ng, 80 cu[...]

  • Página 159

    159 Index 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A I idle display settin g, 88 images list, 73 incorporation declaration, 3 initialize Flash memo ry , 75 initialize memo ry card, 74 inspect for shipping damage, 2 3 installation procedure, 29 requiremen ts, 25 internatio nal safety or ganization marks, 34 isolated mode for app[...]

  • Página 160

    Index 160 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 P PAPER OUT message, 104 parallel port cabling requi rements, 1 32 characteristics of parallel connection, 31 pin configurat ion, 132 setting para llel communic ations, 78 settings , 132 parity setting, 79 passwords default, 60 disable, 60 enterin g, 60 P AUSE button descript[...]

  • Página 161

    161 Index 6/29/1 1 1 10 P AX 4/R1 10 PA X 4 User Guide 57512L-004 Rev . A product markings, 15 1 protocol settin g, 79 R radiation exp osure limits, 2, 4 recycling the print engine, 24 recycling the printer , 24 reflective media se nsor , 55 remove used ribbon, 52 report shipping damage, 23 reprint mode, 86 requirements for installation, 25 restore[...]

  • Página 162

    Index 162 57512L-004 Rev . A 1 10 P AX 4/R1 10 PA X 4 User Guide 6/29/1 1 specifications agency approvals and mark ings, 151 bar codes, 156 communication s options, 149 electrical, 148 environmental cond itions, 148 fuses, 148 media, 153 physical, 148 power cord, 34 printing, 1 55 ribbon, 154 Zebra Programming Langua ge (ZPL II), 156 standard data [...]

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    Zebra T echnologies Corporation Zebra Technolo gies Corpo ration 475 Half Day Road, Suite 500 Lincolnshire, IL 6006 9 USA T: +1 847 63 4 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra T echnologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF , UK T : +44 (0)1628 556000 F: +44 (0)1628 55600 1 Zebra T echno[...]