Zebra Technologies P110I manual

Zebra ® P110 i ™ Card Printer User’s Manual 980515-001 Rev. A[...]

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980515-001 Rev . A P1 10 i User’s Manual iii Foreword This manual contai ns installation and operati on informatio n for the Zebra P110 i card printers manufactured by Zebra T echnologies Corporatio n. Copyright Notice © 2005, 2006 ZIH Corp . This document contai ns information proprietar y to Zebra T ec hnologies Corporation. This document and [...]

iv P1 10 i User ’s Manual 980515-001 Rev . A Foreword Product Disposal Product Disposal Return Materials Authorization Before returning any equipment to Zebra T ec hno logies Corporation for in-w arranty or out- o f- warranty repai r , contact Repair Admin istration for a Return M aterials Authorization (R MA) number . Repack the equipment in the[...]

Foreword Declarat ions of Conf ormity 980515-001 Rev . A P1 10 i User ’s Manual v EUROPE: Norway Only: This pro duct is also designed for IT power system wit h phase to ph ase voltage 230V . Earth grounding is vi a t he polarized, 3-wire power co rd. FI: “Laite on liitettävä suojamaadoi tus koskettimilla varust ettuun pistorasiaan” SE: “A[...]

vi P1 10 i User ’s Manual 980515-001 Rev . A Foreword Icons Icons Throughout t his manual, dif ferent icons high light important informati on, as follows: Note • Indicates informatio n th at emphasizes or supplements important points of the main text. Import ant • Advises yo u of information th at is essential to compl ete a task, or points o[...]

Foreword Icons 980515-001 Rev . A P1 10 i User ’s Manual vii P1 10 i Printer Model The Zebra Product Number tells a story: Here is a quick revi ew of the Zebra Card Printe r Seri es numberin g and lettering syst em to help you. Model numb ers include identifiers th at specify options usi ng the following lette ring conventions: Part Number Descri[...]

viii P1 10 i User ’s Manual 980515-001 Rev . A Foreword Icons[...]

980515-001 Rev . A P1 10 i User ’s Manual vii Table of Contents • Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Copyright Noti ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii T rademarks . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

viii P1 10 i User ’s Manual 980515-001 Rev . A T able of Content s Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Card Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

980515-001 Rev . A P1 10 i User ’s Manual 1 1 Getting Started Unp acking Y our Card Printer Yo u r P 1 1 0 i printer ships in a cardboard carton, protected by styr ofoam inserts and a protective ant i-static bag . Keep all p ackagin g material in ca se you ne ed to move or re-ship the printer . 1. Before openin g and unpack ing the printe r , ins[...]

2P 1 1 0 i User ’s Manual 980515-001 Rev . A Getting S tarted Controls and Indicators 4. Lift the print er out of the carton by h olding it on both sides o f the bottom and lifting the printer gently from t he carton. 5. Remove the bo x containing the prin ter accessories from the shipping carton . 6. Make sure the following accessori es are incl[...]

Getting S t arted Controls and Indica tors 980515-001 Rev . A P1 10 i User ’s Manual 3 Power Switch The power switch is loca ted at the rear of the printe r unit, bottom right. Power Socket The power socket is lo cated at the rear of the printer , to the left of th e power switch. USB Port The USB port is located at the rear of the printer un it,[...]

4P 1 1 0 i User ’s Manual 980515-001 Rev . A Getting S tarted Controls and Indicators Multi-Function LCD Panel The LCD Panel can display the foll owing messages: MUL TI-FUNCTION LCD P ANEL MUL TI-FUNCTION CONTROL BUTTON Message Mode Operational Initializing Fixed SELF TEST Fixed READY Fixed DOWNLOADING DA T A Fixed MAG ENCODING Fixed PRINTING MON[...]

Getting S t arted Controls and Indica tors 980515-001 Rev . A P1 10 i User ’s Manual 5 FEED LONG CLEANING CARD IN EXIT Scrolling REMOVE LONG CLEANING CARD Scrolling INSERT FEEDER CLEANING CARD Scrolling CLOSE FEEDER DOOR Scrolling REMOVE FEEDER CLEANING CARD Scrolling SINGLE CARD READY -PRINT OR EJECT Scrolling INSERT CARD Fixed PUSH BUTTON TO CO[...]

6P 1 1 0 i User ’s Manual 980515-001 Rev . A Getting S tarted Controls and Indicators[...]

980515-001 Rev . A P1 10 i User ’s Manual 7 2 Printer Installation Inst alling the P1 10 i Printer Connecting the P1 10 i Printer The following in structions will guide y ou through the installation of the P1 10 i printer . 1. Place the printer in a location that allows ea sy access to all side s. The printer should never be operat ed while resti[...]

8P 1 1 0 i User ’s Manual 980515-001 Rev . A Printer Inst allation Installing the P1 10 i Printer 2. Remove the yellow CAUTION label fr om the back of the printer . 3. Ensure that the prin ter ’ s power switch in the OFF ( O ) position.[...]

Printer Inst allation Installing the P1 10 i Printer 980515-001 Rev . A P1 10 i User ’s Manual 9 4. Insert the power suppl y plug into the powe r socket, att ach the power cord (120V AC or 230V AC) to the power supply , then plug t he po wer cord in to a grou nded electri cal socket of the proper voltage and type. 5. Attach USB cable to printer a[...]

10 P1 10 i User ’s Manual 980515-001 Rev . A Printer Inst allation Installing the Printer Driver Inst alling the Printer Driver T o install the P1 10 i Printer on W indows 20 00 and W indows XP operat in g systems, insert the User Documentatio n, Drivers, and T raining CD, i ncluded with your printer , into your computer and InstallWizard will wa[...]

Printer Inst allation Installing the Printer Driver 980515-001 Rev . A P1 10 i User ’s Manual 1 1 Print Driver Inst allation Install the P1 10 i Printer driver as follows: 1. Insert the P1 1 0 i User Documentation, Drivers, and T raining CD into the CD d rive of the host computer . The Select Lang uage window wil l open. 2. From the Select Langua[...]

12 P1 10 i User ’s Manual 980515-001 Rev . A Printer Inst allation Installing the Printer Driver 4. The InstallShield W izard will be installed and a progre ss window wi ll be displa yed. On ce the InstallShield W izard has been installed, the W elcome to InstallShield W izard window will open. 5. On the W elcome to InstallShield Wizard window , [...]

Printer Inst allation Change Printer Driver Options 980515-001 Rev . A P1 10 i User ’s Manual 13 Change Printer Driver Options Y ou can change the defau lt sett ings for th e P1 10 i printer driver . Change the options as follo ws: 1. Select S tart>Settings>Printers and Fa xes. 2. From the Printers and Faxes list, right click the P1 10 i US[...]

14 P1 10 i User ’s Manual 980515-001 Rev . A Printer Inst allation Change Printer Driver Options 4. On the Sharing ta b, you can choose to sh are the printer over the net work, and install additional drivers to accommodat e different operating systems. 5. On the Ports tab, you can ad d, delete, and configure the print e r ports, as well as choose[...]

Printer Inst allation Change Printer Driver Options 980515-001 Rev . A P1 10 i User ’s Manual 15 6. On the Color Management tab, you can add, remove, or change printer colo r profiles. 7. Use the Security tab to chan ge permissions for the P110 i printer .[...]

16 P1 10 i User ’s Manual 980515-001 Rev . A Printer Inst allation Change Printer Driver Options 8. On the Advanced tab, you can cho ose vari ous printer pr op erties, install di fferent printer drivers, and change de fault printer settings. 9. On the Device Se ttings tab, you ca n change se ttings for a Magnetic Enc oder and change to or from si[...]

980515-001 Rev . A P1 10 i User ’s Manual 17 3 P110 i Printer Setup Printer Features The following shows the featur es found on your P110 i Printer: CARD OUTPUT HOPPER PRINT HEAD CARD FEEDER CARD GUIDE RIBBON CARTRIDGE LID[...]

18 P1 10 i User ’s Manual 980515-001 Rev . A P1 10i Printer Setup Loading Ribbon Cartri dge Loading Ribbon Cartridge The P1 10 i Printer requires a pproved ribbon cartridges (see Ap pendix C). The Resin Thermal T ransfer and Dye Sublimation ribbons ar e specifically d esigned for your P1 10 i Printer . • i Series Printers require the use of i S[...]

P1 10i Printer Setup Loading Cards 980515-001 Rev . A P1 10 i User ’s Manual 19 Loading Cards T o help you load, print, and col l ect cards, the P1 10 i has t he follow ing items: Card Feeder The card feeder is used for loadin g cards, it can hold up to 100 cards of 30 mi ls thickne ss. The card feeder is located under the c ard feeder cover of t[...]

20 P1 10 i User ’s Manual 980515-001 Rev . A P1 10i Printer Setup Loading Cards 4. Holding the card d eck by the sides, hold it vertically against a fla t surface such as a desktop. If the deck is too thick for your hand to hold it comfortably , use about hal f a deck at a time. 5. Push the stack back and fort h to an angle o f about 45 ° from v[...]

P1 10i Printer Setup Printing a T est Card 980515-001 Rev . A P1 10 i User ’s Manual 21 Card Output Hopper 1. Raise the printer lid and pull the outp ut hopper down to pl ace it in its functi onal position. 2. When not usin g the printer , place the card output hop per back in its closed position to protect the p rinter from dust . Printing a T e[...]

22 P1 10 i User ’s Manual 980515-001 Rev . A P1 10i Printer Setup Printing a T est Card[...]

980515-001 Rev . A P1 10 i User ’s Manual 23 4 P110 i Printer Operation Printing Printing wi th the P1 10 i Printer requires the W indows Printer Driver , your card design/ issuing software o r printer command level pro gramming through the printer in terface. The P1 10 i Card Printer can be used with any Wi ndows 20 00 or W indows XP software ap[...]

24 P1 10 i User ’s Manual 980515-001 Rev . A P1 10 i Printer Operation Printing Printing a Sample Card Once you comp leted creatin g your samp le card, you are ready to print. Ensure you r printer has a T rue Colours TM Card Printer Ribbon C artridge installed and there is card stock in th e card feeder . Reference Chapter 3 for in structions on [...]

P1 10 i Printer Operation Printing 980515-001 Rev . A P1 10 i User ’s Manual 25 3. The printer will feed in a card and start printin g. The data download ti me will vary depending on the co mp le xity of the card design and the proc essing speed of the computer . 4. Once the printin g is completed, the card is ejected from the printer in to the p[...]

26 P1 10 i User ’s Manual 980515-001 Rev . A P1 10 i Printer Operation Printing[...]

980515-001 Rev . A P1 10 i User ’s Manual 27 5 Cleaning Cleaning System SY our P110 i Prin ter includes a simple cleaning system using Pre-Saturated Cleanin g Cards provided. The reg ul ar use of these cards will clean and maintain important parts of your printer tha t cannot be reached: in clud ing Prin t Head, the Transport Rollers, and th e Ma[...]

28 P1 10 i User ’s Manual 980515-001 Rev . A Cleaning Cleaning System 4. After the ribbon is remove d and th e lid is clos ed, the message EMP TY FEEDER T HEN CLOSE COVER will display . 5. If the lid is opened and closed withou t re mov ing the ribbon, the REMOVE RIBB ON THEN CLOSE LID message will remain. 6. Once the cover is closed, t he firmwa[...]

Cleaning Cleaning the Print Head 980515-001 Rev . A P1 10 i User ’s Manual 29 Cleaning the Print Head Use of the cleaning cards will no rmal ly do an adequate jo b of cleaning the pri nter . However , a separate Print head cleaning, using swabs, can remove more stubborn d eposits when print anomalies persist. T o avoi d dep osits, only use foam-t[...]

30 P1 10 i User ’s Manual 980515-001 Rev . A Cleaning Cleaning the Print Head[...]

980515-001 Rev . A P1 10 i User ’s Manual 31 6 Troubleshooting T roubleshooting Procedures This section offers solutions to potential pro blems you may experience with your P110 i printer . Print Quality Issues This sectio n will he lp you reso lve print quality p roblems The print qu ality is dependent on several factors. The two most important [...]

32 P1 10 i User ’s Manual 980515-001 Rev . A T roubleshooting T roubleshooting Procedures Example • There are non-printi ng horizontal l i nes (white) on the card su rfa ces. Possible Cause : • Ribbo n cartridge is not correctl y po sitioned. Solutions : • Ensure that the ribb on is properly rolled onto t he ribbon cores of the cartrid ge a[...]

T roubleshooting T roubles hooting Pr ocedures 980515-001 Rev . A P1 10 i User ’s Manual 33 Example • Printing shows blur ry printed image. Possible Cause: • Ribbon cartridge may n ot be correctly positi oned. Solution: • Check that the ribb on is properly rolled onto the r i b b o n c o r e s o f t h e cartridge, with no wrinkles. • Repl[...]

34 P1 10 i User ’s Manual 980515-001 Rev . A T roubleshooting T roubleshooting Procedures[...]

980515-001 Rev . A P1 10 i User ’s Manual 35 7 Technical Specifications General • Load-N-Go TM drop-in ribb on cartridge • 16-di git LCD display • W indow s® drivers for 2000 and XP Color Printing • Color dye sublimation or mono chrome thermal tr an sfer printing • 30 seconds per card full color single sided (YMCKO) • 300 dpi (1 1.8 [...]

36 P1 10 i User ’s Manual 980515-001 Rev . A T echnical Spec ifications Ribbons Cartridges • Load-N-Go TM ribbo n c artridge wi th integrat e d card-clean in g roller • i Series technology f eaturing contact- chip-based ribbon detection • YMCKO: 200 ca rds/cartridge • Mon ochrome: 1000 cards/cartridge in black, blue, or white Interfaces ?[...]

T echnical S pecifications Card Dimensions 980515-001 Rev . A P1 10 i User ’s Manual 37 Card Dimensions ISO st andard dimensions for plain card ISO st andard dimensions for magnetic stripe card 980504-07-01 2.125 ± 0.002in (53.98 ± 0.050mm) Radius 0.125in (3.18mm) 3.375 ± 0.010in (85.72 ± 0.25mm) 0.009 ~ 0.034in (0.23 ~ 0.84mm) 980504-07-0 2 [...]

38 P1 10 i User ’s Manual 980515-001 Rev . A T echnical Spec ifications Card Dimensions[...]

980515-001 Rev . A P1 10 i User ’s Manual 39 Appendix A Magnetic Card Encoder Magnetic Card St ripe Encoder This section contains information on the additional operations of the P1 10 i Printers with Magnetic Card Stripe Encoder . Introduction Operation and maintenan ce requireme n ts for the P110 i Pri nter with the optional magne tic card strip[...]

40 P1 10 i User ’s Manual 980515-001 Rev . A Magnetic Card Encoder Introduction Media Loading Orient ation The magnetic encoder is a factor y installed item with the read/write head positioned b elow or above the card path, available with HICO or LOCO encoding. When loading cards with magn etic stripes into the card feeder , please en sure that t[...]

Magnetic Car d Encoder Introduction 980515-001 Rev . A P1 10 i User ’s Manual 41 ISO St andard Encoding T rack # Field Sep arator T rack Density V alid Characters # of characters 1 ^ 210 BPI* Alphanumeri c (ASCII 20~95 † ) 79 ‡ 2 = 75 BPI* Numeric (ASCII 48~62) 40 ‡ 3 = 210 BPI* Numeric (ASCII 48~62) 107 ‡ *Bits per in ch † Except the ?[...]

42 P1 10 i User ’s Manual 980515-001 Rev . A Magnetic Card Encoder Introduction[...]

980515-001 Rev . A P1 10 i User ’s Manual 43 Appendix B Card Sense TM Single Card Feed Mode Printing a Single Card Without Using the Feeder For operating the P1 10 i card printer in single card feed mo de, the prin ter requ ires that the operator install an optional Card Sense TM Single Card Feed Kit. In Single Card Feed Mo de, the printer will o[...]

44 P1 10 i User ’s Manual 980515-001 Rev . A Card SenseTM Single Card Feed Mode Printing a Single Card Without Using the Fee der 2. Open the lid and remove th e ribbon cart ridge. 3. Install the bla ck roller from the Single C ard Feed Kit into the bl ue tabs at the front of th e printer , and press roller down firmly to lock into the tabs. Inst [...]

Card SenseTM Single Card Feed Mode Printing a Single Card Without Usin g the Feeder 980515-001 Rev . A P1 10 i User ’s Manual 45 2. Insert the cleaning roll er into the card cleaning cartri dge and close the c artridge. 3. Peel protecti ve wrapper from adhesive cleaning roller by ge ntly pulling on the blue tape, and discard the wrapper . 4. Slid[...]

46 P1 10 i User ’s Manual 980515-001 Rev . A Card SenseTM Single Card Feed Mode Printing a Single Card Setting Up the Printer Driver 1. Go to Printer Properties 2. Select the Device Settings tab 3. Select Single Fe ed Properties 4. Select Enable Sing le Feed Support 5. Click the Ap ply button. Printing a Single Card 1. Place the printe r power sw[...]

980515-001 Rev . A P1 10 i User ’s Manual 47 Appendix C Worldwide Sales & Support Sales and Support Locations The Americas: Zebra T echnologies, LLC Card Printer Solutions Headquarte rs 1001 Flynn Road Camarillo, CA 93012-87 06 USA Phone: + 1 (8 05) 579 1800 Fax: + 1 (805 ) 579 1808 T oll free in U S: (800) 452-4056 e-mail: cards@zebra.com Eu[...]

48 P1 10 i User ’s Manual 980515-001 Rev . A Worldwide Sales & Support Web s it e Latin America Sales Office: 9800 NW 41st Street, Suite 220 Doral, FL 33178 USA Phone: + 1 (3 05) 558 3100 Fax: + 1 (305 ) 558-8485 e-mail: latinsales@zebra.com Asia Pacific: Zebra T echnologies Asia Pa cific, LLC 16 New Industrial Road #05-03 H udson T ech noCen[...]