Zebra Technologies P420i manual
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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Zebra Technologies P420i. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Zebra Technologies P420i o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Zebra Technologies P420i se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Zebra Technologies P420i, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Zebra Technologies P420i debe contener:
- información acerca de las especificaciones técnicas del dispositivo Zebra Technologies P420i
- nombre de fabricante y año de fabricación del dispositivo Zebra Technologies P420i
- condiciones de uso, configuración y mantenimiento del dispositivo Zebra Technologies P420i
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Zebra Technologies P420i no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Zebra Technologies P420i y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Zebra Technologies en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Zebra Technologies P420i, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Zebra Technologies P420i, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Zebra Technologies P420i. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C Welcome to your new P420 i User's Manual User's Manual No. 980457 -001 Rev. A © 2003 ZIH Corp P420 i Plastic Card Printer Card Printer Solutions[...]
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Página 2
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C FOREWORD This manual contains installation and operation information for the Zebra P420 i by Zebra Technologies Corporation. RETURN MA TERIALS AUTHORIZA TION Before returning any equipmen[...]
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Página 3
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C PRODUCT W ARRANTY ST A TEMENT Printers All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date. Proof of purchase or[...]
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Página 4
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C DECLARA TIONS OF CONFORMITY Supplemental Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cau[...]
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Página 5
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C INTRODUCTION Thank you for choosing the Zebra P420 i Plastic Card Printer. These printers produce cards ideal for personalized identification, access control, visitor, membership, promoti[...]
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Página 6
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Important general information. Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury. Electrical hazard, such as an expo[...]
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Página 7
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 1 2 3 4 5 6 T able of cont ents GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1•1 Unpacking your card printer . . . . . . . . . . . . . . .[...]
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Página 8
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C APPENDIX A - MAGNETIC CARD STRIPE ENCODER . . . . . . . . . . . 37 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 A- Media Loading[...]
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Página 9
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Your P420 i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer. While unpacking, inspect the carton to ens[...]
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Página 10
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C In addition to user documentation, make sure the following items are included with your P420 i printer: If any items are missing, please contact your dealer. To reorder, please refer to A[...]
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Página 11
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 1•2 Indicators and Control Your P720 printer has an LCD Display, two LED’s and two Panel Buttons. The 16 character LCD Display is used for: • Showing the printer’s current status [...]
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Página 12
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 1•3 Printer Installation The following will guide you through the installation of your P420 i printer. CAUTION: Limit AC power supplied to the P420 i Printer to 110 - 230 V AC, 60 - 50 [...]
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Página 13
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C O PERA TION 2•1 Printer Features The following shows the features found on your P420 i Printer: STANDARD FEATURES OPTIONAL FEATURES 1. Print Head A. Magnetic Encoding Station 2. Print H[...]
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Página 14
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 2•2 Loading Ribbons The P420 i Printer requires approved ribbons (see Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons and Lamination are specifically designed for yo[...]
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Página 15
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Please note that the ribbon automatically synchronizes whenever the print head lock down occurs. With i Series ribbons, the printer automatically detects the ribbon type inserted. The car[...]
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Página 16
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 2•3 Loading Cards To help you load, print, and collect cards, the P420 i has the following items: A - CARD FEEDER This items is used for loading cards. DO NOT bend cards or touch print [...]
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Página 17
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C B - INSTALL CARD CLEANING CARTRIDGE This item is used to clean the cards entering the printer. 1. · Remove Card Cleaning Cartridge from packaging. 2. · Open Printer cover and remove the[...]
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Página 18
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Card Thickness: A - 60mil (1.524mm) to 50mil (1.27mm) B - 40mil (1.016mm) C - 30mil (0.762mm) D - 20mil (0.508mm) E* - Less than 20 mil (0.508mm) * Start at lowest position and move lever[...]
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Página 19
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 2•4 Rejected Card Box The P420 i Printer is equipped with a Rejected card Box. When an encoding can not be completed, the card is ejected into the Rejected Card Box. The P420 i Printer [...]
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Página 20
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 3. · Swing the Rejected Card Box Door and press the top. An audible “click” signals the locked position. 4. ·Press the Clear Button on the front panel to re- start the current print[...]
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Página 21
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 2•5 Feeding one card at a time A Manual Feed Slot is avalable on the side of the Card Feeder cover for feeding single cards. Cleaning Cards are fed manually through this slot. The Feede[...]
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Página 22
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 2•6 Printing a T est Card With ribbon and cards loaded, your P420 i printer is ready to print. To check the operation of the printer you should print a test card. 1. When the printer di[...]
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Página 23
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 2•7 Printer Menu Information The printer is equipped with a LCD Display and two key buttons which gives access to printer menus. Press the Menu button to enter the Menu Mode The top lin[...]
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Página 24
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C READY N: NEXT S: SELECT PRINTER INFO N N S N CLEANING MENU GO TO MAIN MENU N N Printer Firmware Version Number of Impressions Reject Box status To show the number of cards remaining in th[...]
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Página 25
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Offset X: aa-Y:bb To show the X print location offset value in pixels (aa) To show the Y print location offset value in pixels (bb) Mag. Option: cccc To show the setting of the magnetic e[...]
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Página 26
General information Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C nting P RINTING A SAMPLE CARD Printing with the P420 i Printer requires the Windows Printer Driver, your card design/issuing Windows software or printer command level programming through the printer inte[...]
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Página 27
General information Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 3•1 . To install the P420 i Pr inter Dr iv er automatically on all Operating syst ems, use the install wizard. The wizard will: - Automatically launch when the driver CD is inserted. - Check to see whi[...]
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Página 28
Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 3•2 Set Pr inter Dr iv er Options: To open the P420 i Printer screen, right mouse click on your driver icon and select Properties . Change the options as follows:[...]
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Página 29
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 3•3. Pr inting a sample car d: Follow the steps to print your first card - Go to the Microsoft Word Software. - If the printer was not selected as the default printer, go to the File me[...]
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Página 30
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C C LEANING PROTECT YOUR FACTORY WARRANTY! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures describ[...]
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Página 31
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 4•1 Cleaning System Your P420 i Printer includes a simple cleaning system using the Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain importa[...]
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Página 32
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 4•2 Cleaning the Print Head A cleaning using the Cleaning System with cards usually suffices. However, a separate Print Head cleaning using swabs can remove more stubborn deposits when [...]
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Página 33
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 4•3 Card Cleaning Cartridge Your P420 i Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller require[...]
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Página 34
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 3. ·Remove Cleaning Roller from Cartridge and discard. 4. ·Install new Cleaning Roller into Cartridge*. To avoid contamination, always hold the Cleaning Roller assembly by the ends. 5. [...]
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Página 35
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C MEANING The printer is performing an internal test before use Ready for use Print Head cool down mode Self test card printing The card data is being transmitted The yellow panel is being [...]
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Página 36
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C SCREEN MESSAGE ENCODING ERROR READING ERROR REJECT BOX FULL MAGNETIC ERROR FLASH ERROR NO ACCESS MEANING Data cannot be written or read from the card’s magnetic stripe Data cannot be re[...]
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Página 37
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Ribbon Errors : Check that the print ribbon has not 'run out'. Lock and then unlock the print head assembly; this resynchronises the ribbon automatically. When using a color rib[...]
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Página 38
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C 5•2 Print Quality Issues This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase [...]
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Página 39
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C • Printing shows very pale or inconsistent results. Possible Cause A • Ribbon may have been stored improperly or is damaged. B • Cards may not meet specifications. C • Contrast an[...]
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Página 40
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C • No printing on the card. Possible Cause A • Ribbon may not be installed in the printer. B • Cards may not meet specifications. C • Cable on Print Head may be disconnected. D •[...]
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Página 41
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C T ECHNICAL SPECIFICA TI0NS General • High speed printing, over 102 cards/hour edge to edge in full color (YMCKOK) throughput • Small footprint •W indows Drivers for 98 and NT 4.0, W[...]
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Página 42
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C CARD DIMENSIONS ISO STANDARD DIMENSIONS FOR PLAIN CARD ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD CHIP POSITION FOR SMART CARD 0.790 in 21.87mm 0.623 in (15.82mm) Min. 0.218 in (5.5[...]
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Página 43
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Cards* • Types PVC, Composite • Card width/length: ISO CR-80 - ISO 7810, 2.125” (54mm) by 3.375” (86mm) •O ption: Magnetic Stripe - ISO 7811 • Option: Smart Card - ISO 7816-2 [...]
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Página 44
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Environmental • Operating Temperature: 60 to 86°F (15 to 30°C) • Operating Humidity: 20 to 65% non condensing • Storage Temperature: -23 to 158°F (-5 to 70°C) • Storage Humidi[...]
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Página 45
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Magnetic Card Stripe Encoder This section contains information on the additional operations of the P420 i Printers with Magnetic Card Stripe Encoder. (See Chapter 2 for location.) INTRODU[...]
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Página 46
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C A.· MEDIA LOADING ORIENTATION The magnetic encoder is a factory installed item with the read/write head positioned below the card path, available with HICO encoding ( P420 i CM1 or P420 [...]
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Página 47
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C B.· MAGNETIC ENCODER CLEANING There exists two different processes to clean the Magnetic Stripe Encoder. The first process consists of a standard cleaning of the printer. This cleans the[...]
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Página 48
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Smart Card Contact Station This section contains information on the additional operations of the P420 i Printers with Smart Card Contact Stations. (See Chapter 2 for location.) INTRODUCTI[...]
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Página 49
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C A.· MEDIA LOADING ORIENTATION Position the cards with the Smart Card Chip at the top of the card and towards the printer. B.· SMART CARD CONTACT STATION INTERFACE When a command to the [...]
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Página 50
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C Accessories & supplies Please contact your Zebra-authorized dealer to place an order for accessories and suplies. RIBBONS The following ribbons may be used in the P420 i Printer: Mono[...]
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Página 51
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C CARDS The following plain white plastic cards are available for use in the P420 i printers: Notes : † 10mil = 0.254mm;30 mil = 0.762mm ‡ 10mil cards are recommended for single side pr[...]
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Página 52
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C ACCESSORIES Accessories available for P420 i Printers appear below. Always refer to the part number when placing an order. Cleaning Supplies Part Number Description 105909-169 Premier Cle[...]
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Página 53
General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card P420 i Plastic Card Printer Appendix C World Wide Sales and Support: Zebra Technologies Corporation Card Imaging Division 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone:+1 (805) 579 1800 Fax.:+1 (805) 579 1808 Toll Free i[...]