Zebra P430i manual

980470-001 Rev . A User’s Manual Zebra ® P430 i Card Printer[...]

D ual-Sid ed Color[...]

980470-001 Rev . A P430 i User ’s Manual i Foreword This manual contains i nstallation and op eration information for th e Zebra P430i Card Printers manufactured b y Zebra T echnologies Corpo r a tion, Camarill o, California. Return Materials Authorization Before returning any equipment to Ze bra T echnologies Corporat ion for in-warranty or out-[...]

ii P430 i User ’s Manual 980470-001 Rev . A Foreword Copyright Notice © 2006 ZIH Corp. This document contains informa tion proprietary to Ze bra T echnologies Corporati on. This document and the information cont ained within is Copyrighted by Zebra T echnologies Corp oration and may not be duplicated in full or in p art by any person without wri[...]

Foreword 980470-001 Rev . A P430 i User ’s Manual iii For a formal certificate, please contact the Co mpliance Offic e at Zebra’ s Camarillo facility . EUROPE: Norway Only: Thi s product is also designed for IT power system with phase to phase voltage 230V . Earth grounding is via the pol arized, 3-wire power cord. FI: “Laite on liitet t äv [...]

iv P430 i User ’s Manual 980470-001 Rev . A Foreword P430 i Printer Model The Zebra Product Number tells a st ory: Here is a quick review of the Zebra Card Printer Series nu mbering and lettering system to help you. Model numbers i n cl ude identifiers that specify options using the followi ng lettering conventions: Icons Throughout thi s manual,[...]

Foreword 980470-001 Rev . A P430 i User ’s Manual v Note • Indicates information tha t em phasizes or supplements importa nt points of the main text. Import ant • Advi ses you of information that is essential to co mplete a task, or points out the importance of specific info rmation in the text. Provides an example or scenario to demo nstrate[...]

vi P430 i User ’ s Manual 980470-001 Rev . A Foreword D u al-S id ed Co lor[...]

980470-001 Rev . A P430 i User ’s Manual vii Table of Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Controls, Connectors, and I[...]

T able of Content s viii P430 i User ’s Manual 980470-001 Rev . A 4 • Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 When to Clean . . . . . . [...]

T able of Content s 980470-001 Rev . A P430 i User ’s Manual ix • Smart Card Cont act St ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Smart Card Cont act S tation Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Printer Sharing . . . . . . . . . . . . . . . . [...]

x P430 i User ’s Manual 980470-001 Rev . A T able of Content s D u al-S id ed C olor[...]

980470-001 Rev . A P430 i User ’s Manual 1 1 Introduction Thank you for choosin g the Zebra P430 i Card Printer . Th is manual guides yo u to ef ficient start up and operation of your new Ca rd Printer . Printer Features The following shows the main functional features fo und on your P430 i Printer . Dual-Sid ed Color Panel Button Print Head (Opt[...]

2 P430 i User ’s Manual 980470-001 Rev . A Introduction Controls, Connectors, and Indicators Controls, Connectors, and Indicators Y our P430 i Printer has an LCD Display Panel and a Panel Button on the front and a power conn ector , power switch, and interface connec tor(s) on the rear panel. Du al-S id e d C ol o r LCD Display Panel Panel Button[...]

Introduction Controls, Connecto rs, and Indicators 980470-001 Rev . A P430 i User ’s Manual 3 LCD Panel The LCD Panel can displa y the fo llowing message s: Message Mode Operational Initializing Scrolling SELF TEST Scrolling READY Fixed DOWNLOADING DA T A Fixed PRINTING MONO Fixed MAG ENCODING Fixed CONT ACT ENCODING Fixed CONT ACTLESS ENCODING S[...]

4 P430 i User ’s Manual 980470-001 Rev . A Introduction Controls, Connectors, and Indicators CLEANING PRINTER Blinking Errors (Printer will not operate) BROKEN RIBBON Blinking OUT OF RIBBON Blinking MECHANICAL ERROR Blinking OUT OF CARDS Blinking PRINT HEAD OPEN Blinking CHECK RIBBON Blinking REJECT BOX FULL Blinking LID OPEN Fixed COMMAND ERROR [...]

980470-001 Rev . A P430 i User ’s Manual 5 2 Installation and Setup General Information This section will guide you throu gh the installati on and setup o f your P430 i Card Printer . This consists of the following procedu res, which should be performed in the order presented. • Unpacking th e Printer • Installing t he Print Driver Soft ware [...]

6 P430 i User ’s Manual 980470-001 Rev . A Inst allation and Setup Unpacking the Printer Unp acking the Printer Yo u r P 4 3 0 i Card Printer ships in a carton and pro t ec tive anti-static bag . Keep all packagi ng material in case you need to move or re-shi p the printer . 1. Inspect the sh ipping contain er to ensure that no damage has occurre[...]

Inst allation and Setup Unpacking the Printer 980470-001 Rev . A P430 i User ’s Manual 7 5. Lift the pr inter out of the carto n by holding it with both hands. 6. Please ensure th at you have a clean and nea rly dust free environment for proper op eration and storage of t he printer . 7. Make sure the followin g items are included with you r P430[...]

8 P430 i User ’s Manual 980470-001 Rev . A Inst allation and Setup Unpacking the Printer If any items are missing, please contact your dealer . T o reorder, please refer to Appendix D of this manual. 8. Remove packing tape securing the printer ’ s Main Cover and Card Feeder Cov e r . 9. Y our P430i Printer ships with warning tape where the Card[...]

Inst allation and Setup Unpacking the Printer 980470-001 Rev . A P430 i User ’s Manual 9 b. Locate the Print He ad protection pad and the Ca rd Cleaning Cartrid g e location tap e (see below). Remove the tape. c. Release the Print Head Carriage by p ushing the Print Hea d Carriage Latch to the left, and raise the Print Head Carriage. It will re m[...]

10 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Installing the Print Driver Soft ware and Setting Driver Options d. Remove the print head protection pad. Keep the pa d, as well as the other packing material and the shipping carton, in case the printer i s shipped or mo ved. If the orig inal materi al i s lost, a replacement S[...]

Inst allation and Setup Loading a Ribbo n 980470-001 Rev . A P430 i User ’s Manual 1 1 • Delete previous versions of the driver and clean up any necessary Registry en tries. Y o u must select “Remove” from the install optio ns to remove any previous driver versions. Loading a Ribbon i Series Printers require the use of i Series ribbons fo r[...]

12 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Loading a Ribbon 3. Locate the Ribb on Supply Spindle and the Ribbon T ake-u p Spindle (see above). Load ri bbon onto the supply spindle (un der the print he ad carriage) flange side in , and load the empty core (with tape attached) onto the take-up spi ndle. Make sure the ribb [...]

Inst allation and Setup Loading a Ribbo n 980470-001 Rev . A P430 i User ’s Manual 13 4. Gently press the p rint head carria ge down until it is fully lowered, as shown bel o w . V ery little force is neccessary to perform this step. Note • During normal operati on (with power connected and tur ned on), the ribbon would automatically synchroniz[...]

14 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Installing the Card Cleaning Cartridge Inst alling the Card Cleaning Cartridge The Card Cleaning Ca rtridge cleans t h e cards entering the printer . The Ca rd Clean ing Cartridge consist s of a Cartridge Frame an d an Adhesive Ro ller, which are packed together . 1. Remove the [...]

Inst allation and Setup Installing the Card Cleaning Cartridge 980470-001 Rev . A P430 i User ’s Manual 15 4. Locate the slot at the re ar of the Card Cl ean ing Cartridge mou nting location; see below . 5. Hold the Card Cleaning Cartridge by the extended “ handle” (so the lar ge arrow on the top is pointing away from you). W i th the cartrid[...]

16 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Setting the Card Thickness Control Setting the Card Thickness Control The Card Thickness C ontrol is set by the user to adjust the gap as cards ent er the printer , to prevent double-feeds ( which could cause a jam) or mis-feeds. 1. Open the Card Feeder cover . The cover is hing[...]

Inst allation and Setup Setting the Card Thickness Control 980470-001 Rev . A P430 i User ’s Manual 17 3. There are four de tents to set the po sition of the Ca rd Thickness Control. Slide th e Card Thickness Control to the positi on correspo nding to the foll owing: Detent Position Card Thickness Highest 50 mil (1.27 mm) to 60 mil (1.52 mm) 3rd [...]

18 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Loading Cards Loading Cards This section sho ws how to lo ad plastic cards into the P430 i Printer . The P430 i can use cards with a ra nge of thickness from 10 mil (0.25 mm) to 60 mil (1.5 mm). The P430 i Printer can also load and prin t cards fed individually . Information on [...]

Inst allation and Setup Loading Cards 980470-001 Rev . A P430 i User ’s Manual 19 2. Remove all wrap ping from the c ard deck. 3. Holding the c ard deck by the sid es, hold it ve rtically ag ainst a flat surface such as a desktop. If the deck is too thick for your h and to hold it comfortably , use about half a deck at a time. 4. Push the stack b[...]

20 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Card Output Hoppe r Card Output Hopper The card outp ut hopper is normally extended to r eceive the printed ca rds. The printe r may be operated with the card output ho pper in its closed p osition; in th is case the card s will not be colle cted in the o utput hopper . 1. Pull [...]

Inst allation and Setup Connecting the Prin ter to your Computer 980470-001 Rev . A P430 i User ’s Manual 21 Connecting the Printer to your Computer The P430i Printer includ es a standard USB interfa ce. As an option , the printer can be ordered with a 10/100base -T Ethernet Ada pter (in addition t o the USB interface). The Ethernet Adapte r can [...]

22 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Connecting Power Connecting Power The P430 i Printer includes a n internal AC power supply th at accepts nominal input vo lt age in the range fro m 1 10 to 230 volts at 5 0 to 60 Hertz. The power source must be grounded . Depending on spec ific model number , your P430 i Printer[...]

Inst allation and Setup Printing a T est Card 980470-001 Rev . A P430 i User ’s Manual 23 Printing a T est Card W ith ribbon and cards loaded, your P430 i Printer is ready to prin t. T o check the operation of the printer, you should print a te st card. (Printing a test card does n ot re quire that the printer be connected to your c omputer or ne[...]

24 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Packing the P430i Printer for Shipment 2. If the printer still has power applied and is turned on, and i s still connecte d to the host computer , set the printer ’ s power switch (on the bac k of the printer) to the OFF ( O ) position, and discon nect the interface and power [...]

980470-001 Rev . A P430 i User ’s Manual 25 3 Printing a Card Printing with the P430 i Card Printer is similar to printing with any ot her printer in a W indows environment. • The Printer Driver Software is insta lled on your compute r (see Chapter 2). • The P430i Printer is co nnected to the p owe r source and the computer (see Chapter 2). ?[...]

26 P430 i User ’s Manual 9804 70-001 Rev . A Printing a Card Printing a Sample Card “Single Fe ed Options” allows Disabling or Enabling Sin g l e Feed Support. • If “Disable Single Feed Suppor t” is sel ected, when the P430 i Card Printer runs out of cards in the feeder , the LCD display w ill read OUT OF CARDS. T o continue, press the [...]

Printing a Card Removing Rejected Cards 980470-001 Rev . A P430 i User ’s Manual 27 10. The printer wil l feed in a card an d start printing (the data download ti me will vary dep ending on th e complexity of the car d design and the processing speed of your computer ). 11 . Once the printi ng job is compl ete, the card is ej ected from the p rin[...]

28 P430 i User ’s Manual 9804 70-001 Rev . A Printing a Card Feeding One Card at a T ime Feeding One Card at a T ime A Manual Feed Slot is available below t he Card Input Hopper for feeding si ngle car ds. The Card Input Hopper must be empty for singl e-card feeding to work properly . 1. Open the Card Feeder cover . V e rify that there are no car[...]

980470-001 Rev . A P430 i User ’s Manual 29 4 C leaning Cleaning the Printer Clean your P430 i Printer using Pre-Saturated Cleaning Cards provided. The regular use of th ese cards will clean and maintain importa nt parts of your printer that ca nnot be reached, incl uding the Print Head, Transport R ollers, and option al Magnetic Enc oder Sta tio[...]

30 P430 i User ’s Manual 9804 70-001 Rev . A Cleaning Cleaning the Printer How to Clean 1. Leave the Printer power on, or turn it on if it was of f. 2. Initiate the cleaning process by either of the following meth ods: • At the printer , press and hold the panel b utton for several sec onds, until the LC D Panel displ ays the message REMOVE RIB[...]

Cleaning Cleaning the Print Head 980470-001 Rev . A P430 i User ’s Manual 31 10. Discard both cleaning cards afte r a single use. Cleaning the Print Head A cleaning using the Clean ing Cards usually suffices. How ever , a separate Print Head cleani ng can remove more stubborn deposits when print anomalies persist. T o avoid deposits, only use foa[...]

32 P430 i User ’s Manual 9804 70-001 Rev . A Cleaning Card Cleaning Cartridge Card Cleaning Cartridge Y our P430 i Printer includes a Card Cleaning Cartridge. This i tem cleans the cards entering the printer through the card feeder . T o ensure print qualit y , the cleaning roller requires peri odic replacement. New cleaning rollers are included [...]

Cleaning Card Cleanin g Cartridge 980470-001 Rev . A P430 i User ’s Manual 33 3. Remove the cleaning rol ler from the Card Cl eaning Cartridge and discard. 4. Install new cl eaning roller into th e Card Cleaning Ca rtridge. T o avoid contaminat ion, always hold the cleaning roller by the ends . (For replacement cleaning rol lers, please refer to [...]

34 P430 i User ’s Manual 9804 70-001 Rev . A Cleaning Card Cleaning Cartridge 6. Replace the Card C leaning Cartridge into t h e printer . For detailed instructions, see Installi ng the Car d Cleaning Ca rtridge on page 14 . 7. Close the print er Main Lid. Note • DO NOT touch the adhesive roller surface that contacts the cards. Dual-Sided Color[...]

980470-001 Rev . A P430 i User ’s Manual 35 5 Troubleshooting The table on the next page offers causes and solutions to symptoms re lated to imprope r operation. C heck the table when experiencing any loss of operation or print quality .[...]

36 P430 i User ’s Manual 9804 70-001 Rev . A T roubleshooting Problem / Description Cause / Solution The LCD Panel displays OUT OF CARDS message. 1. Check for cards in the card feeder . If no cards present, load cards. 2. Check that Card Thickness Control le ver is properly adjusted (see Loading Car ds in Chapter 2). 3. Press the Panel Butto n fo[...]

T roubleshooting Print Quality Issues 980470-001 Rev . A P430 i User ’s Manual 37 Print Quality Issues This section wi ll help you resolve print quality problems. The print q uality is depen dent on several factors. The two most important factors that wi ll increase your print quality are cleanliness and car d stock. T o diagnose and fix print qu[...]

38 P430 i User ’s Manual 9804 70-001 Rev . A T roubleshooting Print Quality Issues Possible Cause: • Print Head i s dirty . Solution: • Clean the Print Head Possible Cause: • Print Head elements are damage d (e .g., scratched or burnt). Solution: • Call Zebra Custo m e r Service for Print Hea d replacement info rmation. Possible Cause: ?[...]

T roubleshooting Print Quality Issues 980470-001 Rev . A P430 i User ’s Manual 39 Possible Cause: • Dust or embedde d contamination on elements of the Print Head. Solution: • Perform a Cleaning of the Print Head (see Chapter 4). Possible Cause: • Ribbon cart ridge may not be correc tly position ed. Solution: • Check that t he ribbon is pr[...]

40 P430 i User ’s Manual 9804 70-001 Rev . A T roubleshooting Print Quality Issues Possible Cause • Ribbon may not be installed in the printer . Solution: • Check for ri bbon in the printer . Possible Cause • Cards may not meet specifi cations. Solution: • Use a different supp ly of cards. Possible Cause • Print Head elements may be scr[...]

T roubleshooting T roubleshooting the Ethern et Conne ction and Adapter 980470-001 Rev . A P430 i User ’s Manual 41 T roubleshooting the Ethernet Connection and Adapter Resetting to Fa ctory Default s T o reset the Ethernet Adapter co nfiguration parameters to the factory defaults, press the Panel Button and hold it in while tu rning the printer [...]

42 P430 i User ’s Manual 9804 70-001 Rev . A T roubleshooting T roubleshooting the Ethernet Connectio n and Adapter Network S t atus/Activity Indicator A bi-color Status/Activity LED indicates network speed, established link, and network activity . 1. If the LED is of f, no link was established. 2. If the LED is solid green , a 100Base link is es[...]

980470-001 Rev . A P430 i User ’s Manual 43 6 Technical Specifications General Sp ecifications • Full colo r dye-sublimation or mon ochrome thermal tran sfer card printing • 102 cards per ho ur (31.8 seconds per card) d ouble-sided printing, YMCKO front, K back Ribbon S pecifications • Patented ribbon co re and spindle system • i Series t[...]

44 P430 i User ’s Manual 9804 70-001 Rev . A T echnical Specifica tions Card S pecifications Card S pecifications • T ypes: PVC or Composite • Card W idth/length IS O CR-80 - ISO 7810, 2.125" (54 mm) x 3.37 5" (86 mm) • Option: Magnetic S tripe - ISO 781 1 • Card thickness: 10-60 mil (0.25-1.5 mm) ± 10% • Card feed er capacit[...]

T echnical Specific ations Bi-Directional Communications Interfaces 980470-001 Rev . A P430 i User ’s Manual 45 ISO St andard 781 1 Dimensions for Magnetic S tripe Card Cont act Location for Smart Card ISO St andard 7816 Bi-Directional Commu nications Interfaces •U S B • Built-in Ethern et (optional) Mechanical S pecifications • W idth: 26 [...]

46 P430 i User ’s Manual 9804 70-001 Rev . A T echnical Specifica tions Environment al Environment al • Operating T emperature: 59 ° F to 85°F (15 ° C to 35°C) • Operating Humidity: 20% to 65% no n condensing • Storage T emperature: 23 ° F to 158°F (-5 ° C to 70°C) • Storage Humidity: 20% to 70 % non-condensing • V entilation: R[...]

980470-001 Rev . A P430 i User ’s Manual 47 A PPENDIX A Introduction This Appendix includes operation and maintenance requiremen ts for the P430 i Printe r with the optional magnetic card stripe encoder . (See Chapte r 2 for locati on of the Ma gnetic Card S tripe Encoder .) The magnetic encoder can be set for e ither high or low coerc ivity . Us[...]

48 P430 i User ’s Manual 9804 70-001 Rev . A Magnetic Card Stripe Encoder Sample Encoding Program Sample Encoding Program Refer to the Programmer ’ s Manu al (document number 98 0415). Magnetic Encoder Cleaning The Magnetic Encoder Read/ W rite Head is cleaned as part of the prin ter cleaning pro cess. If the frequency of encoding errors increa[...]

Magnetic Card S tripe Encoder ISO S tandard E ncoding 980470-001 Rev . A P430 i User ’s Manual 49 ISO S t andard Encoding T rack # Field Sep arator T rack Density V alid Characters # of characters 1 ^ 210 BPI* Alphanumeric (ASCII 20~95 † ) 79 ‡ 2 = 75 BPI* Numeric (ASCII 48~62) 40 ‡ 3 = 210 BPI* Numeric (ASCII 48~62) 107 ‡ *Bits per inch [...]

50 P430 i User ’s Manual 9804 70-001 Rev . A Magnetic Card Stripe Encoder ISO S tandard Encod ing Dual-Sid ed Color[...]

980470-001 Rev . A P430 i User ’s Manual 51 A PPENDIX B This section contains information on the additional operations of a P430 i Printer e quipped with the op tional Smart Card Contact S tation. (See Chapter 2 for location.) Introduction Smart Cards can have a bu ilt-in microcomputer and/or memo ry to store fingerprints, voice recogniti on patt[...]

52 P430 i User ’s Manual 9804 70-001 Rev . A Smart Card Cont act Sta tion Smart Card Contact S tation Inter face Smart Card Cont act St ation Interface When a command to the printer interface sends a ca rd to the Smart Card Contact Station, the printer connects the Smart Ca rd Contact Station to the female DB-9 connector on the rear of the pri nt[...]

980470-001 Rev . A P430 i User ’s Manual 53 A PPENDIX C Card printers can be connect ed to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is con nected locally to the host computer and config ured to be shared to other client computers. Clie nt computer s connect to the printer over the networ k through the hos[...]

54 P430 i User ’s Manual 980470-001 Rev . A Connecting to a Network External Print Server External Print Server A stand alone device that acts as a serve r on the networ k specifical ly for receiving print jobs and p assing them to the printer . Client computers co nnect to the prin t server over a n etwork. Internal Print Server Similar to an ex[...]

980470-001 Rev . A P430 i User ’s Manual 55 A PPENDIX D Sales and Support Locations Zebra T echnologies Card Printer Solutions 1001 Flynn Road Camarillo, CA 93012-87 06 USA Phone: + 1 (8 05) 579 1800 Fax: + 1 (805 ) 579 1808 T oll free in US: (800 ) 452-4056 e-mail: cards@zebra.com Zebra T echnologies Card Printer Solutions, Eu rope, Middle East,[...]

56 P430 i User ’s Manual 9804 70-001 Rev . A Worldwide Sales & Support Corporate He adquarters Zebra T echnologies Card Printer Solutions, Asi a/Pacifique 1 Sims Lane # 06-1 1 387355 Sin gapore Phone: + 65 8 4 20 322 Fax: + 65 84 20 514 e-mail: asiasales@z ebra.com Corporate Headquarters Zebra T echnologi es Co rporation 333 Corporate W oods [...]