Zoom X4 manual

ADSL Modem U S E R ’ S M A N U A L X4[...]

NOTICE NOTICE NOTICE NOTICE This doc ument c ontai ns pro prieta ry inf ormation prote cted by copy right, and this M anual an d all th e ac company ing h ardware , softw are, and documenta tion a re copy righte d. No par t of this doc ument may be photocopied or reproduced by mechanical , electronic , or othe r means in any fo rm. The manufa ct ur[...]

Contents 1 INSTALLATION INSTRU CTIONS ................................... 4 1.1 I MPORTANT ! B EFORE YOU B EGIN .......................................... 4 1.2 P ACKAGE C ON TENTS .......................................................... 6 1.3 Q UICK S TART I NSTRUCTION S ............................................... 6 1.4 I F Y OU N EED H ELP [...]

4 X4 ADS L Modem User ’s Manu al 1 Installation Instructions 1.1 Important! Before you Begin Before installing your X4 ADSL modem, you mus t have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider. They will arrange to have DSL enabled, and provide you with a Use r Name and Password (if require[...]

Chapter 1: Ins tallation Inst ru ctions 5 Service Prov ider VPI VCI Encapsulation Belgium—ADSL Office 8 35 Routed I P over ATM LLCSNAP (RFC 1483) Belgium—Turboline 8 35 PPPoA LLCSNAP (RFC 2364) Denmark—Cyberc i t y, Tiscali 0 35 PPPoA VCMUX (RFC 2364) France (1) 8 35 PPPoA LLCSNAP (RFC 2364) France (2) 8 67 PPPoA (RFC 2364) or PPPoE (RFC 2516[...]

6 X4 ADS L Modem User ’s Manu al 1.2 Pa ckage Contents In addition to these installation instruct ions, your package includes the following items: • X4 ADSL unit • Power adapter and power cord • Straight-through Ethernet cable • USB cable • RJ-11 pho ne cord • RJ-11-to -wall-jack a dapter (cer tain model s only) • CD-ROM, including [...]

Chapter 1: Ins tallation Inst ru ctions 7 To Connect via the Ethernet Option 1 1 1 1 Macintosh and L inux Users: You do not need to run the CD-RO M software. Skip to Step 2 below. Windows 98/98SE, Me, 2000, and X P Users: Install the s oftware be fore connecti ng the hardwa re. a a a a Insert the supplied CD-ROM into your computer. The CD starts au[...]

8 X4 ADS L Modem User ’s Manu al a a a a Plug one end of the supplied phone cord into the u nit’s ADSL jack and the other end into the ADSL wall jack. b b b b Plug one end of the st raight-through Etherne t (10BaseT) cable into the modem’s ETHERNET jack and plug the other end into your computer’s corresponding Ethe rnet port. c c c c Plug o[...]

Chapter 1: Ins tallation Inst ru ctions 9 To Connect via the U SB Option 1 1 1 1 You must ins tall the requis ite USB so ftware on your Windows comp uter befo re connectin g the hardware . a a a a Insert the supplied CD-ROM into your computer. The CD starts automatically and the Main Menu opens: ( Note: I f the CD doe s not sta rt automatica lly, f[...]

10 X4 ADS L Modem User ’s Manu al b b b b Turn the unit on by p ushing the ON/ OFF toggle switch. The PWR light on the unit’s front panel tu rns on. c c c c Plug one end of the supplied phone cord in to the unit’s ADSL jack and the other end into the ADSL wall jack. d d d d Plug one end of the USB cable into the modem’s USB jack and plug th[...]

Chapter 1: Ins tallation Inst ru ctions 11 Note: This User Name and Network Password are di fferent from the ones that your service provider gave you. They provide an added level of security that protects your ADSL unit’s settings. Type the X4’s default User Na me and Password. • User Na me=admi n • Password=zoomadsl Remember: The Use r Nam[...]

12 X4 ADS L Modem User ’s Manu al a a a a Check that the VPI , VCI, and Encapsulation settings match those supplied by your service provider. (Refer to the table on page 5 if necessary or consult your provider.) b b b b Enter the Use r Name and Password supplied by your service provider. c c c c Optional: Ente r a Serv ice Na me if your service p[...]

Chapter 1: Ins tallation Inst ru ctions 13 Using Phone Filters You should use a filter with each device—phone, fax machine, analog modem, etc.—that is sharing the DSL-enabled line, because this prevents the device from receiving noise when the DSL modem is on. Your X4 modem includes an onboard filter, s o you can plug a phone or other device di[...]

14 X4 ADS L Modem User ’s Manu al 2 Advanced Setup Options In addition to its basic setup options, the X4 unit includes options for specialized, or advanced, setti ngs. If you are like most users, you will not need these options. The X4 is designed so that the basic setup settings are suffici ent for most users. This chap ter is a pplicab le only[...]

Chapter 2 : Adv anced S etup Options 15 IMPORTANT: Every time you make changes to an Advanced Setup page, you must click the Save Changes bu tton and then the Write Settings to Flash and Reboot button. A Co nfirm page displays; click the button to co mplete the p rocess. If no t, any changes will be lost when you navigate to another page. 2.2 WAN S[...]

16 X4 ADS L Modem User ’s Manu al[...]

Chapter 2 : Adv anced S etup Options 17 Permane nt VC (Vir tua l Cir c uit) Se ttings Your service provider will supply the Pe rmanent Virtual Circuit (PVC) setting for your basic Int ernet connection. You can define additional PVCs for service s such as telephony or to connect to a managed Virtual Private Network (VPN ) if available in your area. [...]

18 X4 ADS L Modem User ’s Manu al ATM ATM, or Asynchronous Transfer Mode, allows you to change the way in which your data is sent over the Internet. ATM Serv ice Category Default is UBR (Unspecified Bit Rate). CBR (Constant Bit Rate) is optional. Y ou can on ly use CBR if you have arranged to d o so w ith your provider. Bandwidth Default is 0 (w [...]

Chapter 2 : Adv anced S etup Options 19 PPP (Point-to- Point Pro toco l) PPP is the most widely used protoc ol for authen ticating your connection to the Internet. Should you change service providers, you may need to change the data in these fields. Note : These settings also ap pear on your Basic Se ttings page. User Name Supplied by your servi ce[...]

20 X4 ADS L Modem User ’s Manu al 2.3 LAN Settings By modifying your LAN AD SL setup and DHCP settings, you can limit the nu mber of D HCP addre sse s assigne d by the X4. To change your se ttings, from the Adva nced Setup page click the LAN Set tings button. LAN IP Address X4’s IP addr ess. Def ault is 10.0 .0.2. Subnet Mask X4’s sub net ma [...]

Chapter 2 : Adv anced S etup Options 21 Lease Time Measured in days/hours/ minute s/seconds . Default is 1 day: After that time ex pires, le ase is automatical ly renewed. User Mode Default is Multi-User. 2.4 NA T Firewall The X4’s built-in NAT (Network Address Trans lation) firewall provides a good level of protec tion from unautho rized access.[...]

22 X4 ADS L Modem User ’s Manu al NAT Default is dynamic N APT. Optio ns are NAPT , NAT, and Disab le. You shou ld not ne ed to chang e this setting, unl ess advi sed to do so by y our provider. Warning: If you s elect Di sable, all your modem’s firewall capab ilities are turned o ff. Session Name Only appli cable to N AT; user- definable n ame[...]

Chapter 2 : Adv anced S etup Options 23 LAN IP address range; fo r example, 10.0.0.4 and 10.0.0.15. Your Host IP Add ress should be a static IP address outside of this range—say, 10.0.0.16. To set thi s static IP address, go to Start | Setti ngs | Netw ork and Dial-up C onnections . Ri ght-click Local Area Connection , select Properti es , highli[...]

24 X4 ADS L Modem User ’s Manu al 2 2 2 2 Navigate back to the X4’s Advanced Setup page and click the Virtual Serve r button. ID The ID numb er is a conv enient w ay to refer to a particul ar computer. Public Port Inbound port fro m the Interne t. Private Port Inbound p ort from the modem to the LAN. Port Type Default is TCP. UD P is optiona l.[...]

Chapter 2 : Adv anced S etup Options 25 IMPORTANT: Outside users who want to access the X4’s virtual server need to use the X4’s WAN IP address (supplied by your ISP ), not the LA N IP address. If you don’t know the WAN IP address, you can find it by clicking the System St atus icon at the top of the X4’s main inte rface page and scrolling [...]

26 X4 ADS L Modem User ’s Manu al Connection and select Properties . Click the Install button. Select the Internet Protocol TCP/I P option and click Properties . Note: These TCP/IP instructions and screenshot are typical of a computer using Windows 2000 or X P ; if you are using Windows 98 or Me, yours may differ slightly. If you are a Macintosh [...]

Chapter 2 : Adv anced S etup Options 27 2 2 2 2 Return to t he Advanced Setup page and click the DMZ button. 3 3 3 3 Select Enable from the DMZ dropd own list, and enter the static IP address 10.0.0.16 in the DMZ Host IP field. Then click Save Changes and Write Settings to Flash and Reboot . IMPORTANT: Outside users who want to access the X4’s DM[...]

28 X4 ADS L Modem User ’s Manu al 2.7 DNS Typically, you should not need or want to change your DNS settings. Should your service provider instruct you to make changes, however, from the Advanced Setup page, click th e DNS button. DNS Prox y Selection Default is Use Auto Di scovered DN S Server s Only. Options are: —Disable DNS Proxy —Use Use[...]

Chapter 2 : Adv anced S etup Options 29 • From the dropdown list, select the o ption you want using the table above for reference. • If your provider instructed you to select Use User- Configured D NS Servers O nly or A uto Di scov er y + U ser Configure d , in the User Configuratio n field you need to type in the preferr ed and alternate DNS s[...]

30 X4 ADS L Modem User ’s Manu al 2.9 R oute T abl e The X4 includes a routing table function for users who want to set up an additional network ( or network s) residing on a dif ferent subnet than the X4. Without a route table, any computer residing on an additional subnet would be invi sible to the modem. The route table acts as a map for the m[...]

Chapter 2 : Adv anced S etup Options 31 Destination IP addre ss of the subnet. Netmask Subnet ma sk addr ess that c orresponds t o the Destinatio n’s IP a ddress. Gatew ay IP address of the Gat eway that is on the s ame subnet as th e mode m. —Specify IP —Select Interfac e Choices ar e enter a st atic IP address or s elect an interface type f[...]

32 X4 ADS L Modem User ’s Manu al 2.10 Miscellaneous From the Advanced Se tup page, click the Miscellaneous Configura tion button. This page allows you to change your X4 configuration and set up an IGMP proxy, for example, or enable the X4’s PPP Half Bridge feature, for example.[...]

Chapter 2 : Adv anced S etup Options 33 HTTP server access Default is Restr icted LAN. C hoices are All ( W AN and LAN); Restrict ed W AN and/or LAN. If restrictin g W AN access , be sure to fill in t he IP address and subnet mask address of th e devi ce that is communic ating in fro m the Inter net. HTTP server port Port number to u se for W eb ac[...]

34 X4 ADS L Modem User ’s Manu al 3 System Administration Using a computer attached to the X4 and a Web-based browser such as Netscape Communicator or Internet Explorer, you can administer your X4 unit and monitor your ADSL connection. Remember Remember Remember Remember: If you are using an access point or a network hub, you can administer your [...]

Chapter 3 : Sy stem Adm inistra tion 35 3.2 Monitoring ADSL Status If you want to check the status of your ADSL connection, click the ADSL Status icon at t he top of the X4’s main interface page. From here, you can verify whether your ADSL connection is active or not ( ADSL Line State Sta tus will read SHOWTIM E ). You can also monitor related AD[...]

36 X4 ADS L Modem User ’s Manu al Under Status , you will see WAN Status , ATM Statu s , PPP Status , TCP Status , and MAC Table Sta t us button s. Clicking any of these buttons displays pertinent information. Not e: You can’t make changes to the ATM or TCP Status pages; you can make changes to the PPP and WAN Status pages. If your provider is [...]

Chapter 3 : Sy stem Adm inistra tion 37 3.3 P erfor ming System A dmin istration Ta s k s To change system administration-type settings, click the Advanced Setup icon at the top of the mai n user interface page. Unde r the Adminis tratio n heading, you will see items such as Admin Password and System Log . For example, you can • Change the Adm in[...]

38 X4 ADS L Modem User ’s Manu al 3.4 Re setting the Unit to Its Default Settings If you have changed the system settings on your X4 unit and want to restore them to the factory default settings, you can do so in one of two ways: You can perform a software reset or a “ha rd” reset. Note: The unit’s default IP addre ss is h ttp://10.0.0.2 . [...]

Chapter 3 : Sy stem Adm inistra tion 39 3.5 Updating the Unit ’s Firmware To upgrade the X4’s firmwar e, click the Advanced Setup icon at the top of the main interface page and then follow th ese steps. 1 1 1 1 You must first download the upgrade file (for example, from our web site or a floppy di sk). Save it under a filename with a .dlf exten[...]

40 X4 ADS L Modem User ’s Manu al 4 Removing the X4 Modem If you ever want to remove your ADSL modem—for in stance, if you move your computer to a location without ADSL servic e— you should remove the software before disconnecting the hard ware. Fo llow th e steps belo w. 1 1 1 1 From the desktop, select Start | Prog rams | Z oom ADSL Modem |[...]

Appendix A: Front and Back Pane l Data 41 Appendix A Front and Back Panel Data Back Panel The back panel of your uni t looks like this. The table below defines the purpose of t hese ports, or jacks. Port Descript ion PWR Port to connec t the unit to the power adapter . ON/OFF Switch to turn the unit on or o ff. USB Port to connec t the unit to the [...]

42 X4 ADS L Modem User ’s Manu al The table below defines these front panel lights and h ow to interpret the m. Light Description LAN Light s w hen LAN connect ion is active. RXD Blinks when u nit is tr ansmitting or rece iving data. LINK Blinks when u nit is p erforming it s startup sequenc e; stays o n solid w hen unit is c onnected to the ADSL[...]

Append ix B: Online Gaming a n d t he X4 43 Appendix B Online Gaming and the X4 Using Y our X4 w ith Xb ox ® Live You should have already completed the Quick Start Instructions on page 6. Note: Windows users connecting directly to the X4 should use the USB connection, not Ethernet. No special settings are required to use Xbox Live—ju st be su re[...]

44 X4 ADS L Modem User ’s Manu al Using Y our X4 with PlayStation ® 2 You should have already completed the Quick Start Instructions on page 6. Note: You must plug the PlayStation unit into a computer to configure it and you must use the X4’s Ethernet option. Be sure to ente r the login Use r Name and Passw ord supplied by your ISP o n the X4?[...]

Append ix B: Online Gaming a n d t he X4 45 Then you mus t perform these st eps. 1 1 1 1 Load the PS2 Ne twork Adapter Start-u p Disc that w as supplied with the PS2 networ k adapter. 2 2 2 2 Select Get Connected . 3 3 3 3 Select Advanced Options . 4 4 4 4 Select Edit Network Configur atio n . 5 5 5 5 Select the memory card where you have saved you[...]

46 X4 ADS L Modem User ’s Manu al Appendix C Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet . This Appen dix describ es ho w to conf igure some of th e most common Internet browsers. If you are using another browser, please consult the document[...]

Appendix D: Ma cint osh and Linux Users: Configu r ing TCP /IP Settings 47 5 5 5 5 You will see the following dialog box. Make sure that I wa nt to set up my Internet c onnectio n manuall y, or I want to connect throu gh a local area ne twork (LA N) is selected, and click OK . 6 6 6 6 When the next dialog box appears, change the selection to I conn[...]

48 X4 ADS L Modem User ’s Manu al 7 7 7 7 A dialog box describing your LAN Internet con figuration displays. Uncheck the box Automatic discovery of proxy server and click Next . 8 8 8 8 You will be prompted whethe r you want to set up an email account. Check No and click Next . 9 9 9 9 When the process is complete, you will be promp ted to click [...]

Appendix D: Ma cint osh and Linux Users: Configu r ing TCP /IP Settings 49 Netscape Nav igator 1 1 1 1 On the desktop, click the Ne tsca pe Nav iga tor icon, and then from the Edit menu, select Preferences . 2 2 2 2 In the Preferences dialog box, click the A dvanced option, and then click Proxi es .[...]

50 X4 ADS L Modem User ’s Manu al 3 3 3 3 Select the option Direct connection to the Inte rnet and click OK .[...]

Appendix D: Ma cint osh and Linux Users: Configu r ing TCP /IP Settings 51 Appendix D Macintosh and Linux Users: Configuring TCP/IP Settings If you are using the Linux operating system, or if you are using a Macintosh computer, you must ensure that your computer’ s network, or TCP/IP, settings are configured correctl y . Otherwise, you will not b[...]

52 X4 ADS L Modem User ’s Manu al 3 3 3 3 In the Co nfiguratio ns dialog box, click D uplicate . 4 4 4 4 The Duplica t e Configura tion dialog box appears. Type a name, such as “ Zoom ADSL Mode m ,” and click OK . 5 5 5 5 The Config urations dialog b ox appears again. Highlight your new configuration—in our example, Zoom ADSL Modem —and c[...]

Appendix D: Ma cint osh and Linux Users: Configu r ing TCP /IP Settings 53 7 7 7 7 Close the TCP/IP dialog box. You will be asked if you want to save the change s. Click Save . For Mac OS X For Mac OS X For Mac OS X For Mac OS X 1 1 1 1 From the Dock , choose System Preferences and then Netwo rk . The Network pane appears. 2 2 2 2 From the Location[...]

54 X4 ADS L Modem User ’s Manu al 5 5 5 5 Click Save and close the Network pane. Linux TCP/IP Set tings The instructions for setting up boot-time DHC P vary dramatically by distribution, so you may want to refer to your particular version’s docu mentation. Note: If you have other network cards in stalled, you will need to pick distinct Ethernet[...]

Appendix D: Ma cint osh and Linux Users: Configu r ing TCP /IP Settings 55 BROADCAST=172.16.31.255 IPADDR=172.16.16.55 NETMASK=255.25.240.0 NETWORK=172.16.16.0 Note: If your computer won’t always be on a network with working DNS at boo t-time, se t ONBOO T=no. If yo u don’t, RedHat 6.2 (and po ssibly other versions) might hang. To activate the [...]

56 X4 ADS L Modem User ’s Manu al Appendix E Troubleshooting Our Technical Support staff is ready to help you with any questions you may have about your DSL modem or Internet connection options. You may, however, find an easy solution to your problem by referring to these troubleshooting tips. Y ou should also refer to the Frequentl y Asked Quest[...]

Append ix E: Tr oubles hoot ing 57 SOLUT ION: Your comput er’s TCP/ IP propert ies mig ht not be s et correctly. Both the Default Gateway IP address and the DNS server IP address must match the LAN IP address of the modem. (See pag e 23 for an illustration of t he Wind ows TCP /IP dialog box.) PROBLEM : Why do I hear static or noise when I’m us[...]

58 X4 ADS L Modem User ’s Manu al Appendix F Regulatory Information U.S. FCC Pa rt 68 Statement This equipment comp lies with Part 68 of the FCC rules and the requirements adopted by t he ACTA. The unit bears a label on the b ack which cont ains among other inf ormation a product iden tifier in th e format US:AAAEQ##TXX XX. If requested , t his n[...]

Appendix F: Re gulatory Information 59 message. Fac simile mod em boards manufactur ed on and after December 13, 1 995, must comply with the requirem ents of th is section. This equipment ca nnot be used on public coin phon e service provid ed by the telephone comp any. Connecti on to Party Line Service i s subject t o st ate tariffs. Contact your [...]

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3283-A 27309 ©2003[...]