ZyXEL Communications P-2900-4HB manual

www .zyxel.com www .zyxel.com P-2900-4HB Cable Router Copyright © 2009 ZyXEL Communications Corporation Firmware V ersion 3.40 Edition 1, 3/2009 Default Login Details IP Address 192.168.1.1 Pa ss wo rd 1234[...]

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About This User's Guide P-2900-4HB User’s Guide 3 About This User's Guide Intended Audience This manual is intended for people who w ant to configure the Z yXEL Device using the web configur ator . Y ou should have at least a basic knowledge of T CP/IP networking concepts and topology . Related Document ation •Q u i c k S t a r t G u [...]

About This User's Guide P-2900-4HB User’s Guide 4 • Date that you received yo ur device. • Brief description of the pr oblem an d the steps y ou took to solv e it.[...]

Document Conventions P-2900-4HB User’s Guide 5 Document Conventions W arnings and Notes These are how warnings and notes are shown in this User’ s Guide. W arnings tell you about things that could harm you or your device. Note: Notes tell you other import ant informat ion (for e xample, other things you may need to configure or help ful tips) o[...]

Document Conventions P-2900-4HB User’s Guide 6 Icons Used in Figures Figures in this User’s Guide may use the followi n g generic icons. The Z yXEL Device icon is not an exact represent ation of your device. ZyX E L D e v i c e Computer Notebook computer Server Te l e p h o n e Swit ch Ro ut e r Internet[...]

Safety Warnings P-2900-4HB User’s Guide 7 Safety Warnings • Use only No. 26 A WG (American Wire Gauge) or larger telecommunication line cord. • Do NO T use this product near water , for exam ple, in a wet basement or near a swimming pool. • Do NO T expose your device to dampness, dust or corrosive liquids. • Do NO T store things on the de[...]

Safety Warnings P-2900-4HB User’s Guide 8[...]

Contents Overview P-2900-4HB User’s Guide 9 Contents Overview Introduction and Configuration ............................................................... ............................. 15 Getting T o Know Y our ZyXEL Device .............. ................ ............. ................ ................ ............. 17 Introducing the Web Confi[...]

Contents Overview P-2900-4HB User’s Guide 10[...]

Table of Contents P-2900-4HB User’s Guide 11 Table of Contents About This User's Guide ...................... ............................................................... ................... .. 3 Document Conventions.................................................................. ......................................... .5 Safety Warni[...]

Table of Contents P-2900-4HB User’s Guide 12 Chapter 4 T utorials ............................ ............................................................... ........................... ............. 39 4.1 Overview ... ... .... ... ... ... ............. .... ... ... ... ... ............. .... ... ... ... .... ... ............. ... ... ... .... [...]

Table of Contents P-2900-4HB User’s Guide 13 6.3.3 How NA T W orks .. ............. ................ ............. ................ ............. ................ ............. ... 64 6.3.4 NA T Mapping T ypes .................. ............. ... .... ... ... ... ............. ... .... ... ... ... ............. ... .... ... 65 Chapter 7 Dynamic D[...]

Table of Contents P-2900-4HB User’s Guide 14 1 1.3 The DHCP T able Screen .. ................ ................ ................. ................ ................ ................ 83 1 1.4 The Diagnostics Screen ....... ................ ................. ................ ............. ................ .............. .. 85 Part IV : Product Specif[...]

15 P ART I Introduction and Configuration Getting T o Know Y our ZyXEL Device (17) Introducing the W eb Configur ator (21) Status ( 27)[...]

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P-2900-4HB User’s Guide 17 C HAPTER 1 Getting To Know Your ZyXEL Device This chapter describes the k ey features and applications of y our Zy XEL Device. 1.1 Overview The Z yXEL Device is an embedded Multimedia T erminal Adapter (eMT A) device built with two components: a DOCSIS 2.0 cable modem component f or data transfer and a P acketCable 1.5 [...]

Chapter 1 Getting To Know Yo ur ZyXEL Device P-2900-4HB User’s Guide 18 1.3 LEDs (Light s) The following figure displays t he labels of the LED. Figure 2 Front Panel LEDs The following table describes t he LEDs. T able 1 Front Panel LEDs LED COLOR ST ATUS DESCRIPTION PWR Green On The Z yXEL Device is receiving AC power . Blinking The Z yXEL Devic[...]

Chapter 1 Getting To Know Your ZyXEL Device P-2900-4HB User’s Guide 19 1.4 USB Port The USB port is useful if you have an US B-enabled comput er that does not have a network interface card available for attach ing to the Z yXEL Device’ s LAN network. See the Quick Start Guide fo r de tails abou t U S B d river insta l la tion procedure s. 1.5 B[...]

Chapter 1 Getting To Know Yo ur ZyXEL Device P-2900-4HB User’s Guide 20 Note: When the battery is in use, you can only make V oIP calls. Ethernet connections will not function. Note: Battery pa cks are sold separa tely .[...]

P-2900-4HB User’s Guide 21 C HAPTER 2 Introducing the Web Configurator This chapter describes how to access the Z yXEL Device web confi gurator and provides an ov erview of its screens. 2.1 Overview The web configurator is an HTML -based management interface that allows easy setup and management via an Internet br owser . Use Internet Explorer 6.[...]

Chapter 2 Introducing the Web Configur ator P-2900-4HB User’s Guide 22 2.2 Accessing the W eb Configurator Fol low the steps below to log into the W eb Configurator . 1 Launch your web b rowser . Enter “1 92.168.1.1” as the web site ad dress. Figure 3 W eb browser URL screen. 2 A login screen displa ys. Enter the password (“1234” by defau[...]

Chapter 2 Introducing the Web Configurator P-2900-4HB User’s Guide 23 2.2.1 Resetting the ZyXEL Device If you forget your password or cannot acces s the web configurator , you will need to use the RE SET button at the back of the ZyXEL Devic e to reload the factory - default configur ation file. This means that you wi ll lose all configur ations [...]

Chapter 2 Introducing the Web Configur ator P-2900-4HB User’s Guide 24 Fol lowing table lists the menu screens. 2.4 Change Login Password It is highly recommended that you period ically change the password for accessing the Z yXEL Device. If you did n’ t change the default one after you logged in or y ou T able 2 Web Configurator Screens Summar[...]

Chapter 2 Introducing the Web Configurator P-2900-4HB User’s Guide 25 want to change to a new password again, then click Password in the Site Map screen to display the screen as shown next. Figure 7 Password The following table describes t he fields in this screen. T able 3 Password LABEL DESCRIPTION Old P assword T ype the default password or th[...]

Chapter 2 Introducing the Web Configur ator P-2900-4HB User’s Guide 26[...]

P-2900-4HB User’s Guide 27 C HAPTER 3 Status 3.1 Overview This chapter describes the status sc reens you can displa y the Z yXEL Device’ s firmware and system information. 3.2 What Y ou Can Do in the S t atus Screens •U s e t h e System Status screen (see Section 3.3 on p age 30 ) to view firmw are, LAN and WA N information. •U s e t h e Ca[...]

Chapter 3 Status P-2900-4HB User’s Guide 28 cable modem part is used for data traffic, and the MT A part is used for V oIP tr affic. The following figure illustr ates how it works. Figure 8 CM and MT A Management IP Addresses The Z yXEL Device automatically gets one CM and one MT A management IP addresses from the cable service prov ider when the[...]

Chapter 3 Status P-2900-4HB User’s Guide 29 illustr ated in the following figure, it requires sever al steps to complete the initiation process. Figure 9 Cable Network Initiation Process • Search and lock a downstream channel. • Search and lock an upstream channel. • Auto-provisioning of the cable modem settings. • Auto-provisioning of th[...]

Chapter 3 Status P-2900-4HB User’s Guide 30 3.3 The System S t atus Screen Click Status > System Status to open the following screen. Check these fields when there is a problem wi th the network connection. Figure 10 S tatus > System S tatus The following table describes t he labels in this screen. T able 4 Status > System Status LABEL D[...]

Chapter 3 Status P-2900-4HB User’s Guide 31 IP Address This is the static IP address you configured in the Advanced Setup > Static IP screen. Normally , this is a public IP address used to communicate with the Internet. The IP address appears as 0.0.0.0 if you did not configure a static IP address. IP Subnet Mask This is the subnet mask of the[...]

Chapter 3 Status P-2900-4HB User’s Guide 32 3.4 The Cable Modem S t atus Screen This section describes the information in the Cable Modem Status sc re en. 3.4.1 What Y ou Need to Know About Cable Modem St atus Downstream/Up stream Channels In order to establish a successful connecti on wi th the cable provider’ s network, the ZyXEL Device must [...]

Chapter 3 Status P-2900-4HB User’s Guide 33 3.4.2 V iewing the Cable Modem St atus Screen Click Status > CM S tatus or Status > CableMode m Status to open the following screen. Figure 12 S tatus > CM S tatus or S tatus > CableModem S tatus[...]

Chapter 3 Status P-2900-4HB User’s Guide 34 The following table describes t he labels in this screen. T able 5 Status > CM Status or S t atus > CableModem S tatus LABEL DESCRIPTION Startup Procedure T o establish a successful connection to the cable provider’ s network, the Z yXEL Device must go through a series of well-defined initializa[...]

Chapter 3 Status P-2900-4HB User’s Guide 35 Lock Status This indicates whether Z yXEL Device has found a downstream channel. The Z yXEL Device is either Locked or Not Locked on to the channel advertised by the CMTS. Modulation This is the method used to enco de transmission information, similar to FM or AM on your r adio. The Z yXEL Device suppor[...]

Chapter 3 Status P-2900-4HB User’s Guide 36 3.5 The MT A S t atus Screen The Multimedia T erm inal Adapter (MT A) supports conv ersion between ana log telephone signals and IP data packet s, pr oviding V oice over IP (VoIP) interfaces for analog telephones. Use the MTA Status screen to view informat ion about the MT A. Click Status > MTA Statu[...]

Chapter 3 Status P-2900-4HB User’s Guide 37 Gateway IP Address This is the IP address of the default gateway , if applicable. TFTP I P Address This is the IP address of TFTP . V oice Information Line 1-4 This field shows the status information about the V oIP ports. T able 6 Status > MTA Status (continued) LABEL DESCRIPTION[...]

Chapter 3 Status P-2900-4HB User’s Guide 38[...]

P-2900-4HB User’s Guide 39 C HAPTER 4 Tutorials 4.1 Overview This chapter shows you how t o use th e Z yXEL Devi ce’ s va rious features. • Access th e ZyXEL Device U sing DDNS , see page 39 • Multiple W AN Configuration , see page 41 4.2 Access the ZyXEL Device Using DDNS If you connect y o ur Z yXEL Device to the Internet and it uses a dy[...]

Chapter 4 Tutorials P-2900-4HB User’s Guide 40 4.2.1 Registering a DDNS Account on www .dyndns.org 1 Open a browser and type http://www.dyndns.org . 2 Apply for a user account. This tutorial uses UserNa me1 and 12345 as the username and password. 3 Log into www .dyndns.org using your account. 4 Add a new DDN S host name. This tutorial uses the fo[...]

Chapter 4 Tutorials P-2900-4HB User’s Guide 41 2d Click Apply . 4.2.3 T esting the DDNS Setting Now you should be able to access the Z yXEL Device from the Internet. T o test this: 1 Open a web browser on the comp uter (using the IP address a.b.c.d ) that is connected to the Internet. 2 Ty p e http://zyxelrouter.dyndns.org and press [Enter]. 3 Th[...]

Chapter 4 Tutorials P-2900-4HB User’s Guide 42 This tutorial uses the following example settings: Note: Y ou have to apply for a public IP address if you need one and configure it as a static IP address on the Web Configurator . 4.3.1 Network Setup and IP Settings Use this section to set up t he network and configure the IP settings on servers A [...]

Chapter 4 Tutorials P-2900-4HB User’s Guide 43 3 Log into the Z yXEL Device’ s W eb Configurator . Configure the Advanced Setup > LAN screen as shown next. Click Apply . 4 Enable DHCP client on computers C1 and C2 by selecting Obtain an IP address automatically in the network se ttings. Con ne ct them to the ZyXEL Device’s LAN through a sw[...]

Chapter 4 Tutorials P-2900-4HB User’s Guide 44 1 Configure th e Advanced > Static IP screen as shown. Clic k Apply . 2 Ping A and B in the Maintenance > Diagnostic screen to test the connectivi ty . Y ou should get A ’s a n d B ’s responses. If they fail, make sure the network is correctly connected and if each server ha s a firew all t[...]

Chapter 4 Tutorials P-2900-4HB User’s Guide 45 1 Select Full Feature and click Apply in the Advanced Setup > NAT screen. 2 Click the Edit Details link in the NAT-Mode screen above. The NAT - Address Mapping Rules screen appears as shown next. 3 Click the Rule 1 link. 4 Configure the settings as shown next. Then click Apply .[...]

Chapter 4 Tutorials P-2900-4HB User’s Guide 46 5 Computer C1 should be able to connect to the Internet. 4.3.4 Access the W eb/FTP Services from the Internet Use a computer on the Internet to acce ss http://1.1 .1.5 and ft p://2.2.2.5. Y ou should be able to access a web page on A and the FTP login screen on B .[...]

47 P ART II Advanced Setup LAN Setup (49) Network Address T ranslation (NA T) Screens (59) Dynamic DNS Setup (67) Re mote Management Configur ation (71) Logs (75)[...]

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P-2900-4HB User’s Guide 49 C HAPTER 5 LAN Setup 5.1 Overview A Local Area Network (LAN) is a shared communicat ion system to which many networking devices are connected. It is limited to the immedi ate area, usually the same building or floor of a building. Use the LAN screens to help you configu re a LAN DHCP server and manage IP addresses. 5.1.[...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 50 Subnet Mask Subnet masks determine th e maximum number of possible hosts on a network. Y ou can also use subnet masks to divide one network into multiple sub-networks. DHCP A DHCP (Dynamic Host Configuration Protocol) server can assign your ZyXEL Device an IP address, subnet mask, DNS and other routi[...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 51 5.2 The LAN Setup Screen Click Advanc ed Setup > LAN > LAN Setup to open the LAN Setup screen. Figure 15 Advanced Setup > LAN > LAN Setup The following table describes t he fields in this screen. T able 8 Advanced Setup > LAN > LAN Setup LABEL DESCRIPTION DHCP DHCP If set to Server [...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 52 5.3 The S t atic DHCP Screen Click Advanc ed Setup > LAN > Static DHCP to open the Static DHCP screen. A DHCP server ma y assign a different IP address to a computer when i ts DHCP Primary DNS Server Enter the IP addresses of the DNS servers. The DNS servers are passed to the DHCP clients along[...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 53 lease expires. If you want the computer to alwa ys receive the same IP address from the DHCP server , then configur e a static DHCP IP address here. Figure 16 Advanced Setup > LAN > S tatic DHCP The following table describes t he fields in this screen. T able 9 Advanced Setup > LAN > S t [...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 54 5.4 LAN T echnical Reference This section provi des some technical background informatio n about the topics covered in th is ch apter . 5.4.1 DHCP Setup DHCP (Dynamic Host Configur ation Protocol , RFC 2131 and RFC 2132) allows individual clients to obtai n T CP/IP configur ation at start -up from a [...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 55 the connection is establ ished. If this were the case, it is recommended that y ou select a network number from 192.168.0.0 to 192.168.255.0 and y ou must enable the Network Address T r anslation (NA T) feature of the Z yXEL Devi ce. The Internet Assigned Number Authority (IAN A) reserved this block [...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 56 5.4.4 RIP Setup RIP Directions The sending and receiving of RIP pack ets can occur in the following w ays: •B o t h - the Z yXEL Device will broadcast its routing table periodically and incorporate the RIP i nformation that it receives. •I n O n l y - the Z yXEL Device will not send any RIP pack [...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 57 to gather group membership. After that , the Z yXEL Device periodically updates this inform ation. IP mult icasting can be enabled/ disabled on th e Z y XEL Device LA N and/or WAN interface s in th e web config u rator ( LAN ; WAN ). Select None to disable IP multicasting on these interfaces.[...]

Chapter 5 LAN Setup P-2900-4HB User’s Guide 58[...]

P-2900-4HB User’s Guide 59 C HAPTER 6 Network Address Translation (NAT) Screens 6.1 Overview This chapter discusses how to configure NA T on the ZyXEL Device. NA T (Network Address T r anslation - NA T , RFC 1631) is the tr anslation of the IP address of a host in a packet, for example, the source addr ess of an outgoing packet, used within one n[...]

Chapter 6 Net wo rk Addr ess Translation (NAT ) Scr ee ns P-2900-4HB User’s Guide 60 NA T tr anslates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. Finding Out More See Section 6.3 on page 63 for technical background information on NA T . 6.2 The NA T Mode Sc[...]

Chapter 6 Network Address Translation (NAT ) Screens P-2900-4HB User’s Guide 61 rule 4, rules 5 to 7 will be pus hed up by 1 rule, so old rules 5, 6 and 7 become new rules 4, 5 and 6. Click Advanced Setup > NAT , select Full Feature and click Edit Details to open the following screen. Use this screen to change your Z yXEL Device’ s address m[...]

Chapter 6 Net wo rk Addr ess Translation (NAT ) Scr ee ns P-2900-4HB User’s Guide 62 6.2.2 Editing an Address Mapping Rule Use this screen to ed it an address mapping rule. Click the rule’ s link i n the NAT Address Mapping Rules screen to display the screen shown next. Figure 19 Edit Address Mapping Rule The following table describes t he fiel[...]

Chapter 6 Network Address Translation (NAT ) Screens P-2900-4HB User’s Guide 63 6.3 NA T T echnical Reference This section provi des some technical background informatio n about the topics covered in th is ch apter . 6.3.1 NA T Definitions Inside/outside denotes where a host is lo cated relative to the Z yXEL Device, for example, the computers of[...]

Chapter 6 Net wo rk Addr ess Translation (NAT ) Scr ee ns P-2900-4HB User’s Guide 64 6.3.2 What NA T Does In the simplest form, NA T changes the source IP address in a packet received from a subscriber (the inside l ocal address) to another (the inside global address) before forwarding t he packet to the WA N side. When the response comes back, N[...]

Chapter 6 Network Address Translation (NAT ) Screens P-2900-4HB User’s Guide 65 6.3.4 NA T Mapping T ypes NA T support s five types of IP/port mapping. They are: • One to One : In One-to-One mode, the ZyXEL De vice maps one local IP address to one global IP addre ss. • Many to One : In Many -to-One mode, the Z yXEL Devic e maps multiple local[...]

Chapter 6 Net wo rk Addr ess Translation (NAT ) Scr ee ns P-2900-4HB User’s Guide 66[...]

P-2900-4HB User’s Guide 67 C HAPTER 7 Dynamic DNS Setup 7.1 Overview Dynamic DNS allows you to update your current dynamic IP a ddress with one or many dynamic DNS services so that anyo ne can contact you (in NetMeeting, CU- SeeMe, etc.). Y ou can also access your FTP server or W eb site on your own computer using a domain name (for instance myho[...]

Chapter 7 Dynamic DNS Setup P-2900-4HB User’s Guide 68 7.2 The Dynamic DNS Screen T o change your Z yXEL Device’ s DDNS, cli ck Advanced Setup > Dynamic DNS . The screen appears as shown. Figure 21 Advanced Setup > Dynamic DNS The following table describes t he fields in this screen. T able 15 Advanced Setup > Dynamic DNS LABEL DESCRIP[...]

P-2900-4HB User’s Guide 69 C HAPTER 8 Static IP 8.1 Overview Use the Static IP screen (see Section 8.2 on page 69 ) to assign static IP addresses and configure th e RIPv 2 settin gs. See the Section 4.3 on page 41 for an application example of how you can use static IP addresses. 8.2 The S t atic IP Screen Click Advanced Setup > Static IP to o[...]

Chapter 8 Static IP P-2900-4HB User’s Guide 70 The following table describes t he fields in this screen. T able 16 Advanced Setup > S t atic IP LABEL DESCRIPTION Static IP Active Static IP 1-3 Select this to activate th e static IP feature. IP Enter the IP address in this field. Subnet Mask Enter the subnet mask in this field. RIPv2 Enable Sel[...]

P-2900-4HB User’s Guide 71 C HAPTER 9 Remote Management Configuration 9.1 Overview Re mote management allows you to determi ne which services/protocols can acces s which Z yXEL Device interface (if any) from which computers. The following figure shows remote manage ment of the Z yXEL Device c oming in from the WAN. Figure 23 Remote Managemen t Fr[...]

Chapter 9 Remote Manageme nt Configuration P-2900-4HB User’s Guide 72 Y ou may onl y have one remote management session running at a time. The Z yXEL Device automatically disconnects a remote management session of lower pri ority when another remote management session of higher priori ty starts. The priori ties for the different types of remote m[...]

Chapter 9 Remote Manag ement Configuration P-2900-4HB User’s Guide 73 The following table describes t he fields in this screen. Note: Y ou can upload and downlo ad the ZyXEL Device configuration files using FTP . T o use this feature, your computer must have an FTP client. Note: Y ou can use the ZyXEL Device’ s embedded web configurato r for co[...]

Chapter 9 Remote Manageme nt Configuration P-2900-4HB User’s Guide 74 9.3 Remote Management T echnical Reference This section provi des some technical background informatio n about the topics covered in th is ch apter . 9.3.1 Remote Management Limit ations Remote management do es not work when: • Y ou have not enabled that service on th e inter[...]

P-2900-4HB User’s Guide 75 C HAPTER 10 Logs 10.1 Overview This chapter contains information abou t configuring general log set tings and viewing the Z yXEL Device’ s logs. R efer to the appendix for example log message explanations. The web configurator allows y ou to choos e which categories of events and/o r alerts to hav e the Z yXEL Device [...]

Chapter 10 L ogs P-2900-4HB User’s Guide 76 10.2 The Log Settings Screen Use the Log Settings screen to configure to where the Z yXEL Device is to send logs; the schedule for when the Z yXEL Device is to send the logs and which logs and/or immediate alerts the Z yXEL Device is to record. T o change your Z yXEL Device’ s log settings, cli ck Adv[...]

Chapter 10 Logs P-2900-4HB User’s Guide 77 The following table describes t he fields in this screen. T able 18 Advanced Setup > Logs > Log Settings LABEL DESCRIPTION Address Info Mail Server Enter the server name or the IP address of the mail server for the e-mail addresses specified below. If this field is left blank, logs and alert messag[...]

Chapter 10 L ogs P-2900-4HB User’s Guide 78 10.3 The V iew Logs Screen Click Advanc ed Setup > Logs > View Logs to open the screen. Use the View Logs screen to see the logs for the categories that you selected in the Log Settings screen (see Section 10.2 on page 76 ). Entries in red indicat e alerts. The log wraps around and d eletes the ol[...]

Chapter 10 Logs P-2900-4HB User’s Guide 79 • Y ou may edit the subject title. • "End of Log" message shows that a complete log has been sent. Figure 28 E-mail Log Example Subject: Firewall Alert From ZyXEL De vice Date: Fri, 07 Apr 2000 10:05:42 From: user@zyxel.com To: user@zyxel.com 1| Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |[...]

Chapter 10 L ogs P-2900-4HB User’s Guide 80[...]

81 P ART III Maintenance and T roubleshooting Maintenance (83) T roubleshooting (89)[...]

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P-2900-4HB User’s Guide 83 C HAPTER 11 Maintenance 1 1.1 Overview This chapter discusses how to view the DHCP c lient and system information. 1 1.2 What Y ou Can Do in this Chapter •U s e t h e DHCP Table screen ( Section 11.3 on page 83 ) to show current DH CP Client information (including IP Address , Host Name an d MAC Address ) of all netwo[...]

Chapter 11 Maintenance P-2900-4HB User’s Guide 84 information (includi ng IP Address , Host Name and MAC Address ) of all network computers using the DHCP server . Figure 29 Maintenance > DHCP T able The following table describes t he fields in this screen. T able 20 Maintenance > DHCP Table LABEL DESCRIPTION Host Name This is the name of t[...]

Chapter 11 Maintenance P-2900-4HB User’s Guide 85 1 1.4 The Diagnostics Screen Use the Diagnostics screen to ping a device to test t he connection. Click Maintenance > Diagnostic to d isplay the screen. Figure 30 Maintenance > Dia gnostic The following table describes t he labels in this screen. T able 21 Maintenance > Diagnostic LABEL D[...]

Chapter 11 Maintenance P-2900-4HB User’s Guide 86[...]

87 P ART IV Product S pecification, Appendices and Index Product Specifications (91) Setting up Y our Computer’s IP Add ress (97) Common Services (115) Legal Information (119) Index (123)[...]

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P-2900-4HB User’s Guide 89 C HAPTER 12 Troubleshooting 12.1 Overview This chapter offers some suggestions fo r solvi ng problems you might encounter . None of the LEDs turn on when you turn the power on. • Make sure that you use the included power adapter to connect to the Z yXEL Device and that it is plugg ed in to an appropriate power source.[...]

Chapter 12 Tro u blesh oo tin g P-2900-4HB User’s Guide 90 • If you w ant yo ur computer to get a dy namic IP address assigned by a DHCP server provi ded by your cable servic e provider , make sure y our computer is able to receive a dynamic IP address. Y ou have to also disable the DHCP Server function on the Z yXEL Device (select None in the [...]

P-2900-4HB User’s Guide 91 A PPENDIX A Product S pecifications See also the In troduction c hapter for a general o verview of the key features. General ZyXEL Device Sp ecifications The following tables summarize the Z yXEL Device’ s hardware and firm ware features. T able 22 Hardware Specifications SPECIFICATION DESCRIPTION Dimensions 243.36 mm[...]

Appendix A Product Specifica tions P-2900-4HB User’s Guide 92 Maximum Data rat e 30 Mbps for 64 QAM 40 Mbps for 256 QAM Sym b o l Rat e s 5.057 Msym/s for 64 QAM 5.361 Msym/s for 256 QAM Operating Leve l -15 to +15 dBmV UP STREAM CHANNEL Frequency Range 5 to 42 Mhz Bandwidth 200 Khz/400 Khz/800 Khz 1.6 Mhz/3.2 Mhz/6.4* Mhz Output Impedance 75 ohm[...]

Appendix A Product Specifications P-2900-4HB User’s Guide 93 Network Address T ranslation (NA T) Each computer on your network m ust have its own unique IP address. Use NA T to con vert yo ur public IP address(es) to multiple private IP addresses for the computers on your network. P ort Forw arding If you h ave a server (mail or web server for ex[...]

Appendix A Product Specifica tions P-2900-4HB User’s Guide 94 W all-mounting Instructions Complete the following steps to hang y our Z yXEL Device on a wall. Note: See T able 32 on page 95 for the size of screws to use and how far apart to place them. 1 Select a position free of ob structions on a sturdy w all. 2 Drill two holes for the screws. B[...]

Appendix A Product Specifications P-2900-4HB User’s Guide 95 3 Do not insert the screws al l t he way into the wall. Leav e a small gap of about 0.5 cm between the heads of the screws and the wall. 4 Make sure the screws are snugly fastened to the w all. They need to hold the weight of the Z yXEL Device with the connec tion cables. 5 Align the ho[...]

Appendix A Product Specifica tions P-2900-4HB User’s Guide 96[...]

P-2900-4HB User’s Guide 97 A PPENDIX B Setting up Y our Computer ’ s IP Address All computers must ha ve a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP , Macintosh OS 7 and later oper ating systems and all versions of UNIX/L INUX include the so ftw are components you need to install and use T CP/IP on your[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 98 Windows 95/98/Me Click Start , Settings , Control Panel and double-click the Network icon to open the Network window . Figure 33 WIndows 9 5/98/Me: Network: Configuration Inst alling Component s The Network window Configuration tab displays a list of installed component[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 99 3 Select Microsoft from the list of manufacturers . 4 Select TCP/IP from the list of network protocols and then click OK . If you need Client for Microsoft Networks: 1 Click Add . 2 Select Client and then click Add . 3 Select Microsoft from the list of manuf acturers. 4[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 100 3 Click the DNS Configuration t ab. • If you d o not know your DN S information, select Disable D NS . • If you know y our DNS information, select Enable DNS and type the information in the fields below (y ou may not need to fill them all in). Figure 35 Windows 95/[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 101 Windows 2000/NT/XP The following example figures use the defa ult Windo ws XP GU I theme. 1 Click start ( Start in Windows 2000/NT), Settings , Control Panel . Figure 36 Windows XP: S tart Menu 2 In the Control Panel , double-cli ck Network Connections ( Network and Di[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 102 3 Right- click Local Area Connection and then click Properties . Figure 38 Windows XP: Co ntrol Panel: Netw or k Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties . Figure 39 Windows XP: Loca l Area [...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 103 • If you ha ve a dynamic IP address cli ck Obtain an IP address automatically . • If you hav e a static IP address click Use the following IP Address and fill in the IP address , Subnet mask , and Default gateway fields. •C l i c k Advan ced . Figure 40 Windows X[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 104 •C l i c k OK when finished. Figure 41 Windows XP: Ad vanced TCP/IP Properties 7 In the Internet Protocol TCP/IP Properties windo w (the General tab in Windows XP): •C l i c k Obtain DNS server address automatically if you do not know your DNS server IP address(es [...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 105 If you hav e previously configur ed DNS servers, click Ad vanced and then the DNS tab to order them. Figure 42 Windows XP: Interne t Protocol (TCP/IP) Properties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click Close ( OK in Windows 2000/NT[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 106 Macintosh OS 8/9 1 Click the Apple menu, Control Panel and do uble-cl ick TCP/IP to open the TCP/ IP Control Panel . Figure 43 Macintosh OS 8/9: Apple Menu[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 107 2 Select Ethernet built-in from the Connect via list. Figure 44 Macintosh OS 8/9: TCP/IP 3 For d ynamically assigned settings, select Using DHCP Server fro m the Configure: list. 4 For s tatically assigned settings, do t he following: •F r o m t h e Configure box, se[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 108 Macintosh OS X 1 Click the Apple menu, and click System Preferences to open the System Preferences window . Figure 45 Macintosh OS X: Ap ple Menu 2 Click Netw ork in the icon bar . • Select Automatic from the Location list. • Select Built-in Ethernet from the Show [...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 109 •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask bo x. • T ype the IP address of yo ur Z yXEL Device in the Router address box. 5 Click Apply Now and close the window . 6 [...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 11 0 2 Double-click on the profile of the network card you wish to configure. The Ethernet Device General screen displays as shown. Figure 48 Red Ha t 9.0: KDE: Ethernet Device: General • If you ha ve a dynamic IP address cli ck Automatically obtain IP address settings w[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 111 6 Click the Activate button to apply the changes. The following sc reen displays. Click Yes to save the changes in all screens. Figure 50 Red Ha t 9.0: KDE: Network Configuration: Activate 7 After the network card restart proc ess is complete, make sure the Status is A[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 11 2 • If you hav e a static IP address, enter static in the BOOTPROTO= field. T ype IPADDR = followed by the IP address (in dotted decimal notation) and type NETMASK = followed by the subnet mask. The following example shows an example where the static IP address is 192[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 11 3 V erifying Settings Enter ifconfig in a terminal screen to ch eck your TCP/IP properties. Figure 55 Red Ha t 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWadd r 00:50:BA:72:5B:44 inet addr:172.23.19.129 B cast:172.23.19.255 Mask[...]

Appendix B Setting up Your Computer’s IP Address P-2900-4HB User’s Guide 11 4[...]

P-2900-4HB User’s Guide 11 5 A PPENDIX C Common Services The commonly used services and port numbe rs are shown in the following table. Please refer to RFC 1700 for further information about port numbers. Next to the name of the service, tw o fields appear in br ackets. The first field indicates the IP protocol type (T CP , UDP , or ICMP). The se[...]

Appendix C Common Ser vices P-2900-4HB User’s Guide 11 6 T able 24 Commonly Used Services SERVICE DESCRIPTION AIM/New-ICQ(T CP:5190) AOL ’s Internet Messenger service, used as a listening port by ICQ. AUTH(TCP:113) Authentication protocol used by some servers. BGP(TC P:179) Border Gateway Protocol. BOOTP_CLIENT(UDP:68) DHCP Client. BOOTP_SERVER[...]

Appendix C Common Services P-2900-4HB User’s Guide 11 7 PPTP(TCP:1723) Poin t-to-P oint T unneling Protocol enables secure transfer of data over public networks. This is the control channel. PPTP_TUNNEL(GRE:0) Point-to-P oint T unneling Protocol enables secure transfer of data over public networks. This is the data channel. RCMD(TCP:512) Re m o t[...]

Appendix C Common Ser vices P-2900-4HB User’s Guide 11 8[...]

P-2900-4HB User’s Guide 11 9 A PPENDIX D Legal Information Copyright Copyright © 2009 by Z yXEL Communications Corpor ation. The contents of this publication ma y not be reproduced in any part or as a whole, transcrib ed, stored in a retriev al syst em, tr anslated into an y language , or transmitted in an y form or by any me ans, electronic, me[...]

Appendix D Lega l Inform a tio n P-2900-4HB User’s Guide 120 • This device may not cause harmful interference. • This dev ice must acc e pt any interf erence received, including interference that may cause undesired operations. FCC W arning This device has been tested and found to comply with the limits for a Clas s A digital switch, pursuant[...]

Appendix D Legal Information P-2900-4HB User’s Guide 121 ZyXEL Limited W arranty Z yXEL warr ants to the original end user (p urchaser) that this pr oduct is free from any defects in materials or workmanship for a period of up to two years from the date of purc hase. Dur ing the warranty pe riod, and upon proof of purch ase, sh ould the product h[...]

Appendix D Lega l Inform a tio n P-2900-4HB User’s Guide 122[...]

Index P-2900-4HB User’s Guide 123 Index A address mapping 60 configuration 62 types 61 , 65 administrator password 24 alerts 75 analog telephone 36 AT D M A 35 auto-provisioning of CM 29 auto-provisioning of MT A 29 auto-provisioning stages 32 B Baseline Privacy Interface, see BPI battery specification 91 battery installation procedure 19 battery[...]

Index P-2900-4HB User’s Guide 124 E embedded MT A 17 , 27 eMT A 17 encryption method for DOCSIS 34 encryption method for MT A 36 F features 92 firewall 64 firmware bin file 73 features 92 firmware upgr ade example 73 frequency 32 H hardware connection 17 hertz 35 how NA T works 64 I IANA 55 IGA 62 , 63 IGMP 50 , 56 ILA 62 , 63 inside global addre[...]

Index P-2900-4HB User’s Guide 125 N NA T 55 , 59 , 63 , 64 , 92 address mapping 60 configuration 62 many -to-one 61 one-to-one 61 server 61 types 61 , 65 address mapping rules 62 global address 59 local address 59 mode 60 remote management 74 NA T definitions 63 Network Address T ranslation, see NA T note when battery is in use 20 note when power[...]

Index P-2900-4HB User’s Guide 126 LAN 31 LEDs 18 logs 78 MT A 36 system 30 WA N 30 storag e en vironment 91 subnet mask 50 , 54 system diagnostics 85 LEDs 18 reset 23 timeout 74 system status 30 T TDMA 35 TFTP 34 , 37 TFTP IP setting 34 time server 34 Time Server IP setting 34 tutorial DDNS configuration 39 multiple WAN configur ation 41 U unicas[...]