ZyXEL Communications SMG-700 manual

www .zyxel.com STB-1001S2 IP Set-T op Box User ’ s Guide Ve r s i o n 1 . 0 4/2009 Edition 2 DEFAULT LOGIN Password 12345 6[...]

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About This User's Guide STB-1001S2 User’s Gu ide 3 About This User's Guide Intended Audience This manual is intended for people who want to configure the STB using the menu system. Y ou should have at lea st a ba sic knowledge of TCP/IP netw orking concepts and topo logy . Related Document ation • Quick Start Guide The Quick S tart Gu[...]

Document Conventions STB-1001S2 User ’s Guide 4 Document Conventions W arnings and Notes These are how warnings and notes are shown in this User ’ s Guide. 1 W arnings tell you abou t things that could harm you or your STB. " Notes tell you other important informati on (for example, other things you may need to configure or helpful tip s) [...]

Document Conventions STB-1001S2 User’s Gu ide 5 Icons Used in Figures Figures in this User ’ s Guide ma y use the fo llowing generic icon s. The STB icon is not an exact representation of your STB. STB Computer Notebook computer Server DSLAM Firewall T elephone Switch R outer[...]

Safety Warnings STB-1001S2 User ’s Guide 6 Safety Warnings • Do NOT use this product near water , for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. • Do NOT store thin gs on the device. • Do NOT install, use, or service this device du ring a thunderstorm. There is a[...]

Contents Overview STB-1001S2 User’s Gu ide 7 Contents Overview Using the STB ...... ..................................................................................... ...................... ....... 15 Introducing the STB ............ ................... ................ ................ .................... ................ ........ ........ 1[...]

Contents Overview STB-1001S2 User ’s Guide 8[...]

Table of Contents STB-1001S2 User’s Gu ide 9 Table of Contents About This User's Guide ........................................... ............................................................. .. 3 Document Conventions.................................................................. ......................................... .4 Safety Warnin[...]

Table of Contents STB-1001S2 User ’s Guide 10 Chapter 3 T roubleshooting .............................................................................. .................................. ...... 31 3.1 Power , Hardware Connections, and LEDs ...... ................ .................... ................ ................ 31 3.2 STB Access and Login .[...]

List of Figures STB-1001S2 User’s Gu ide 11 List of Figures Figure 1 Application overview ...... ................. ................... ................ ................... ................. ... ................ 17 Figure 2 LEDs .............. ................ .................... ................ ................ ................... ............ [...]

List of Figure s STB-1001S2 User ’s Guide 12 Figure 39 Macintosh OS 8/9: TCP/IP ....... ................ .................... ................... ................ .............. ...... ... 55 Figure 40 Macintosh OS X: Apple Menu ............ ................ ................ ................ ................. ............. ...... 56 Figure 41 Mac[...]

List of Tables STB-1001S2 User’s Gu ide 13 List of Tables T able 1 LEDs ................. ................. ................... ................ ................ ................ ............ .............. .......... 18 T able 2 Rear Panel Connections ................. ................... ................ ................ .................... ..[...]

List of Tables STB-1001S2 User ’s Guide 14[...]

15 P ART I Using the STB Introducing the STB (17) The Menu System (21) T roubleshooting (31) Product Specification s (35)[...]

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STB-1001S2 User’s Gu ide 17 C HAPTER 1 Introducing the STB This chapter introduces the main applications and features of the STB. It also introduces the ways in which you can manage the S TB. 1.1 Overview Y our STB is an IP Set-T op Box. Use it to watch Internet T elevision (IP TV) and V ideo on Demand (VOD) on your television. Connect the STB to[...]

Chapter 1 Introducing the STB STB-1001S2 User ’s Guide 18 1.2 LEDs This section describes the LEDs (lig hts) on the front of the STB. Figure 2 LEDs 1.3 Rear Panel Connections This section describes the rear of the STB. T able 1 LEDs LED ST A TUS DESCRIPTION POWER On Blinking The STB is starting up, or is in st a ndby mode. Green The STB is on and[...]

Chapter 1 Introducing the STB STB-1001S2 User’s Gu ide 19 Figure 3 Rear Panel C onnections 1.4 Resetting the STB T o reset the STB to its factory defaults, use the System Setup menu (see Section 2.2.4 on page 24 ). T able 2 Rear Panel Connections LABEL DESCRIPTION ON/OFF Use this switch to turn the STB on or off. POWER Connect this port to a suit[...]

Chapter 1 Introducing the STB STB-1001S2 User ’s Guide 20[...]

STB-1001S2 User’s Gu ide 21 C HAPTER 2 The Menu System This chapter discusses the STB’ s menus. These menus are displayed on the screen of the television connected to the STB, and op erated using the STB’ s remote control. • Use the Basic Setup menus to make basi c changes to the STB’ s configuration (such as activating Daylight Saving T [...]

Chapter 2 The Menu System STB-1001S2 User ’s Guide 22 Figure 4 The Home Menu 2 Press the MENU key on the remote contro l. Th e V ideo Setup menu displays (see Section 2.2.2 on page 22 ). T o leave the basic setup menus, press the HOME key on the remote control at any time. The Home menu displays. " Changes do not take ef fect until you save [...]

Chapter 2 The Menu System STB-1001S2 User’s Gu ide 23 " Do not change the Mode in this menu! If you do so, the picture on your TV may not display correctly . NTSC is supp orted in North American televisions, and P AL is supported in European televisions. The following table describes the labels in this menu. 2.2.3 Audio Setup Me nu Use the A[...]

Chapter 2 The Menu System STB-1001S2 User ’s Guide 24 The following table describes the labels in this screen. 2.2.4 System Setup Menu Use the System Setup menu to check the STB’ s date an d time settings, cha nge the time zone, and activate or deactivate Daylight Saving T ime. Figure 7 The System Setup Menu The following table describes the la[...]

Chapter 2 The Menu System STB-1001S2 User’s Gu ide 25 Figure 8 The Language Setup Menu 2.2.6 The Factory Default Menu Use this screen to return th e STB to its default settings. Figure 9 The Factory Default Menu Click Factory Default to return the STB to i ts original settings. Any configuration changes you made will be lost. 2.3 The Advanced Set[...]

Chapter 2 The Menu System STB-1001S2 User ’s Guide 26 1 Ensure that the STB is set up and working correctly , as shown in the Quick S tart Guide. 2 Press Menu to enter the menu system. 3 Press the blue key on the remote controller three times. The Login menu display s. Figure 10 The Login Me nu 4 Enter the password. The default p a ssword is “1[...]

Chapter 2 The Menu System STB-1001S2 User’s Gu ide 27 2.3.3 The Advanced Setup: Network Menu Use this menu to set up the STB’ s IP addres s, media server information, and homepage. This menu differs according to the Mode you select. • Select DHCP to have the STB obtain a dynami c IP address automatically from a DHCP server . Se e Section 2.3.[...]

Chapter 2 The Menu System STB-1001S2 User ’s Guide 28 2.3.3.2 Network: St atic IP Address Select St a t i c in the Network menu. The followin g menu displays. Figure 13 The Network: S tatic IP Menu The following table describes the labels in this menu that were not already described in table 7 . Home URL Enter the address of the hom epage the STB[...]

Chapter 2 The Menu System STB-1001S2 User’s Gu ide 29 2.3.3.3 Network: PPPoE Select PPPoE in the Network menu. The follo win g menu displays. Figure 14 The Network: PPPoE M enu The following table describes the labels in this menu that were not already described in table 7 . 2.3.4 The Advanced Setu p: Firmware Upgrade Menu Use this menu to get ne[...]

Chapter 2 The Menu System STB-1001S2 User ’s Guide 30 If you want to get new firmware from the auto-configuration server , click Upgrade Now . The STB contacts the autoconfiguration server and downloads the firmware. If the following screen displays, the STB cannot reach the autoconfiguration server . Check the settings in the Advanced Setup: Net[...]

STB-1001S2 User’s Gu ide 31 C HAPTER 3 Troubleshooting This chapter offers some sugg estions to solve problems you might encounter . The potential problems are divided into the following categories. • Power , Hardware Connections, and LEDs • STB Access and Login • Internet Access 3.1 Power , Hardware Connections, and LEDs V The STB does not[...]

Chapter 3 Tr oub l es ho ot ing STB-1001S2 User ’s Guide 32 2 Check the hardware connections. See the Quick Start Guide and Section 1.3 on page 18 . 3 Inspect your cables for damage. Contact th e vendor to replace an y damaged cables. 4 T urn the STB off and on. 5 If the problem persists, contact the vendor . V I cannot operate the STB us ing the[...]

Chapter 3 Troubleshooting STB-1001S2 User’s Gu ide 33 3.3 Internet Access V I cannot access IPTV or VOD services. 1 Check the hardware connections , and make su re the LEDs are beha ving as expected. See the Quick S tart Guide and Section 1.2 on page 18 . Ensure that your Internet access device is working correctly . 2 Check the Home URL IP addre[...]

Chapter 3 Tr oub l es ho ot ing STB-1001S2 User ’s Guide 34[...]

STB-1001S2 User’s Gu ide 35 C HAPTER 4 Product Specifications This chapter gives details about your STB’ s hardware and firmware features. 4.1 General STB Sp ecifications The following tables summarize the STB’ s hardware and firmware features. T able 10 Hardware Specifications SPECIFICATIO N DESCRIPTION Dimensions (W x D x H) 190 x 130.6 x 3[...]

Chapter 4 Pro du ct Spec ifications STB-1001S2 User ’s Guide 36 The following list, which is not exhaustive, i llustrates the standards su pported in the STB. Approvals Safety UL60950-1 CAN/CSA-C22.2 No.60950-1-03 EN60950-1 IEC 60950-1 EMC FCC Part 15 Class B EN55022 Class B EN55024 Distance between wall- mounting holes on device’s base p an el[...]

Chapter 4 Product Specifications STB-1001S2 User’s Gu ide 37 4.2 Power Adaptor S pecifications W all-mounting Instructions " It is recommended that you do NOT wa ll-mount the STB. W all-mounting kit is not included. Complete the following step s to hang your STB on a wall. " See T able 10 on p age 35 for the size of screws to use and ho[...]

Chapter 4 Pro du ct Spec ifications STB-1001S2 User ’s Guide 38 3 Do not insert the screws all the way into th e wall. Leave a small gap of about 0.5 cm between the heads of the screws and the wall. 4 Make sure the scre ws are snugly fastened to the wall. They need to hold the weight of the STB with the connection cables. 5 Align the holes on the[...]

39 P ART II Appendices and Index " The appendices provide general informatio n. Some details may not apply to your STB. Setting up Y our Computer ’ s IP Address (41) IP Addresses and Subnetting (63) Legal Information (73) Customer Support (77) Index (77)[...]

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STB-1001S2 User’s Gu ide 41 A PPENDIX A Setting up Y our Computer ’ s IP Address All computers must have a 10M or 100M Et hernet adapter card and TCP/IP installed. W indows 95/98/Me/NT/2000/XP /V ista, Macintos h OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/ IP o[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 42 Figure 19 WIndows 95/98/Me: Network: Co nfiguration Inst alling Components The Network window Configuration tab displays a list of installed components. Y ou need a network adapter , the TCP/IP protocol and Client for Microsoft Netwo rks . If you need the adapter: 1 In[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 43 Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically . • If you have a static IP address, s[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 44 Figure 21 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know you r ga teway’ s IP add r ess, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 45 Figure 22 Windows XP : S tart Menu 2 In the Control Panel , double-click Network Connections ( Network and Dial-up Connections in W indow s 20 00/NT). Figure 23 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Pr operties .[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 46 Figure 24 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the Genera l tab in W in XP) and then click Properties . Figure 25 Windows XP: Loca l Area Connection Properties 5 The Internet Protocol TCP/IP Properties wi[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 47 Figure 26 Windows XP: Internet Protocol (TCP/IP) Prope rties 6 If you do not know your gateway's IP ad dress, remove any previously installed gateways in the IP Settings tab and click OK . Do one or more of the fo llowing if you want to configure additi onal IP ad[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 48 Figure 27 Windows XP : Advanced TCP/ IP Properties 7 In the Internet Protocol TCP/IP Pr operties window (the General tab in W indow s XP): • Click Obtain DNS server address automatically if yo u d o not know your DNS server IP address(es). • If you know your DNS se[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 49 Figure 28 Windows XP: Internet Protocol (TCP/IP) Prope rties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window . 9 Click Close ( OK in W indow s 2000/NT) to close the Local Area Connection Properties window . 10 Close the Network Connections window ([...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 50 Figure 29 Windows Vista: S tart Menu 2 In the Control Panel , double-click Network and Internet . Figure 30 Windows Vista: Control Pa nel 3 Click Network and Sharing Center . Figure 31 Windows Vista: Network An d Internet 4 Click Manage network connections . Figure 32 [...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 51 5 Right-click Local Area Connection and then click Pr operties . " During this procedure, click Continue whenever Windows displays a screen saying that it needs y our permission to continue. Figure 33 Windows V ista: Network and Sharing Center 6 Select Internet Pr[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 52 7 The Internet Protocol V ersion 4 (TCP/IPv4) Properties window opens (the Genera l tab ). • If you have a dynamic IP address click Obtain an IP address automatically . • If you have a static IP address click Use the follow ing IP address and fi ll in the IP addres[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 53 Figure 36 Windows Vista: Advanced T CP/IP Properties 9 In the Internet Protocol V ersion 4 (TCP/IPv4) Pr operties window , (the General tab ): • Click Obtain DNS server address automatically if yo u d o not know your DNS server IP address(es). • If you know your DN[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 54 Figure 37 Windows Vista: Internet Pr otocol V ersion 4 (TCP/IPv4) Pro perties 10 Click OK to close the Internet Pr otocol V ersion 4 (TCP/IPv4) Pro perties window . 11 Click Close to close the Local Ar ea Connection Pr operties wi ndow . 12 Close the Network Connection[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 55 Figure 38 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 39 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following:[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 56 • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of your STB in the Router address box. 5 Close the TCP/IP Contr ol Panel . 6 Click Save if prompted, to save chan ges to your configuratio n. 7 [...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 57 Figure 41 Macintosh OS X: Network 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of you[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 58 " Make sure you are logged in as the root administrator . Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. 1 Click the Red Hat button (located on the bottom left corner), select System Setting and cl[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 59 • If you have a dyna mic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click S tatically set IP Addresses and fill in the Address , Sub net mask , and Default Gateway Addr[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 60 Figure 46 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 • If you have a static IP address, enter static in t he BOOTPROTO= field. T ype IPADDR = followed by the IP address (in do tted decimal notation) and type NETMASK = followed by the subnet mask. The fo[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Gu ide 61 V erifying Settings Enter ifconfig in a terminal screen to ch eck your TCP/IP properties. Figure 50 Red Hat 9.0: Che c king TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWadd r 00:50:BA:72:5B:44 inet addr:172.23.19.129 B cast:172.23.19.255 Mask[...]

Appendix A Setting up Your Computer’s IP Address STB-1001S2 User ’s Guide 62[...]

STB-1001S2 User’s Gu ide 63 A PPENDIX B IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify ind ividual devices on a network. Every networking device (includin g computers, servers, routers, printe rs, etc.) ne eds an IP address to communicate across the network. These networking devices a re [...]

Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 64 Figure 51 Network Num ber and H ost ID How much of the IP address is the network number and how much is the host ID varies according to the s ubnet mask. Subnet Masks A subnet mask is used to dete rmine which bits are part of th e network number , and which bits are part of the ho[...]

Appendix B IP Addresses and Subnetting STB-1001S2 User’s Gu ide 65 Subnet masks are expressed in dotted decimal no tation just like IP addresses. The follow ing examples show the binary and decimal not ation for 8-bit, 16-bit, 24-bit an d 29-bit subnet masks. Network Size The size of the network number determines the max imum number of possible h[...]

Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 66 Subnetting Y ou can use subnetting to divide one network int o multiple sub-networks. In the following example a network administrator creates two sub-networks to isolate a group of servers from the rest of the c ompany network for security reasons. In this example, the company ne[...]

Appendix B IP Addresses and Subnetting STB-1001S2 User’s Gu ide 67 Figure 53 Subnetting Example: After Subnetting In a 25-bit subnet the host ID has 7 bits , so each sub-network has a maximum of 2 7 – 2 or 126 possible hosts (a host ID of all zeroes is the subnet’ s address itself, all ones is the subnet’ s broadcast address). 192.168.1.0 w[...]

Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 68 Example: Eight Subnet s Similarly , use a 27-bit mask to create eight subnets (000, 001, 010, 01 1, 100, 101, 1 10 and 111 ) . The following table shows IP address last octet values for each subnet. T able 19 Subnet 2 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BI T VA L U E IP Addre[...]

Appendix B IP Addresses and Subnetting STB-1001S2 User’s Gu ide 69 Subnet Planning The following table is a summary for su bnet planning on a network with a 24-bit network number . The following table is a summary for su bnet planning on a network with a 16-bit network number . 5 128 129 158 159 6 160 161 190 191 7 192 193 222 223 8 224 225 254 2[...]

Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 70 Configuring IP Addresses Where you obtain your netwo rk number depends on yo ur p articular situation. If the ISP or your network administrator assigns yo u a bloc k of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP[...]

Appendix B IP Addresses and Subnetting STB-1001S2 User’s Gu ide 71 IP Address Conflict s Each device on a network must have a unique IP addre ss. Devices with duplicate IP addresses on the same network will not be ab le to access the Internet or ot her resources. The devices may also be unreachable through the network. Conflicting Computer IP Add[...]

Appendix B IP Addresses and Subnetting STB-1001S2 User ’s Guide 72 Conflicting Computer and R outer IP Addresses Example More than one device can not use the same IP addr ess. In the following example, the computer and the router ’ s LAN port both use 192.168.1.1 as the IP ad dress. The computer cannot access the Internet. This problem can be s[...]

STB-1001S2 User’s Gu ide 73 A PPENDIX C Legal Information Copyright Copyright © 2009 by ZyXEL Communications Corporation. The contents of this publication may not be reprod uced in any part or as a whole, transcribed, stored in a retrieval system, tran slated into any language, or transmitted in any form or by any means, el ectronic, mechanical [...]

Appendix C Lega l Inform a tio n STB-1001S2 User ’s Guide 74 If this device does cause harmful inte rference to radio/television reception, which can be determined by turning th e device off and on, the user is enc ouraged to try to correct the interference by one or more of the following measures: 1 Reorient or relocate the receiving antenna. 2 [...]

Appendix C Legal Information STB-1001S2 User’s Gu ide 75 Note Repair or replacement, as provided un der this warranty , is the exclusive remedy of the purchaser . This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness fo r a particular use or purpose. ZyXEL shall in no ev[...]

Appendix C Lega l Inform a tio n STB-1001S2 User ’s Guide 76[...]

Index STB-1001S2 User’s Gu ide 77 Index A AAC 24 AC3 24 ACS server 28 , 29 Advanced Audio Coding, see AAC advanced setup 25 login menu 26 passwor d 26 advanced setup menus 25 accessing 25 exiting 25 alternative subnet mask notation 65 analog audio ou tput 23 applications 17 audio compression 24 AAC 24 AC3 24 Audio menu 23 auto-configuration serve[...]

Index STB-1001S2 User ’s Guide 78 I IANA 70 Information menu 26 intended audience 3 Internet access device modem 17 router 17 Internet Assigned Nu mbers Authority See IANA 70 Internet tel evision 17 IP address 27 default 32 IPTV 17 K Kernel 27 L Language setup menu 24 LED description 18 LEDs 18 LEDs troubleshooting 31 lights 31 login menu 26 M MA[...]

Index STB-1001S2 User’s Gu ide 79 using 32 remote management 28 reset 19 reset default 25 Rootfs 27 S S/PDIF 19 safety warnings 6 saving changes 22 saving settings 21 screen menus 21 server 27 set-top box 17 Sony/Philips Digital Interface Format, see S/PDIF specifications 37 power adaptor 37 standby mode 31 startup 31 static IP 27 static IP addre[...]

Index STB-1001S2 User ’s Guide 80[...]