ZyXEL Communications ZyXEL ZyAIR G-220F manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones ZyXEL Communications ZyXEL ZyAIR G-220F. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica ZyXEL Communications ZyXEL ZyAIR G-220F o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual ZyXEL Communications ZyXEL ZyAIR G-220F se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales ZyXEL Communications ZyXEL ZyAIR G-220F, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones ZyXEL Communications ZyXEL ZyAIR G-220F debe contener:
- información acerca de las especificaciones técnicas del dispositivo ZyXEL Communications ZyXEL ZyAIR G-220F
- nombre de fabricante y año de fabricación del dispositivo ZyXEL Communications ZyXEL ZyAIR G-220F
- condiciones de uso, configuración y mantenimiento del dispositivo ZyXEL Communications ZyXEL ZyAIR G-220F
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de ZyXEL Communications ZyXEL ZyAIR G-220F no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de ZyXEL Communications ZyXEL ZyAIR G-220F y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico ZyXEL Communications en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de ZyXEL Communications ZyXEL ZyAIR G-220F, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo ZyXEL Communications ZyXEL ZyAIR G-220F, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual ZyXEL Communications ZyXEL ZyAIR G-220F. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    ZyXEL G-220F 802.1 1g Wireless USB 2.0 Adapter User ’ s Guide V ersion 1.0 0 1 1/2005[...]

  • Página 2

    ZyXEL G-220F User’s Guide Copyright 2 Copyright Copyright © 2005 by ZyXEL Communications Corpo ration. The contents of this publication may not be reprod uced in any part or as a whole, transcribed, stored in a retrieval system, tran slated into any language, or transmitted in any form or by any means, el ectronic, mechanical , magnetic, optical[...]

  • Página 3

    ZyXEL G-220F User’s Guide 3 Federal Communications Commission (FCC) Interference Statement Federal Communications Commission (FCC) Interference S t atement The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interfe[...]

  • Página 4

    ZyXEL G-220F User’s Guide Federal Com munications Commission ( FCC) Interf erence Statem ent 4 Certifications 1 Go to www .zyxel.com 2 Select your product from the drop-d own list box on the ZyXEL home page to go to that product's page. 3 Select the certification you wish to view from this page 注意 ! 依據 低功率電波輻射性電機?[...]

  • Página 5

    ZyXEL G-220F User’s Guide 5 ZyXEL Limited Warranty ZyXEL Limited W arranty ZyXEL warrants to the original en d user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purch ase. During the warranty period , and upon proof of p urchase, should the product hav e in[...]

  • Página 6

    ZyXEL G-220F User’s Guide Customer Support 6 Customer Support Please have the following information r eady when you contact customer support. • Product model and serial number . • W arranty Information. • Date that you received your de vice. • Brief description of the problem and the steps yo u took to solve it. METHOD LOCATION SUPPORT E-[...]

  • Página 7

    ZyXEL G-220F User’s Guide 7 Customer Suppo rt UNITED KINGDOM support@zyxel.co.uk +44 (0) 1344 303044 08707 555779 (UK only) www .zyxel.co.uk ZyXEL Communications UK Ltd.,1 1 The C ourtyard, Eastern Road, Bracknell, Berkshire, RG12 2XB, United Kingdom (UK) sales@zyxel.co.uk +44 (0) 1344 303034 ftp.zyxel.co.uk a. “+” is the (prefi x) number you[...]

  • Página 8

    ZyXEL G-220F User’s Guide Table of Contents 8 T able of Content s Copyright .................................................. ................................................................ 2 Federal Communications Commissi on (FCC) Interference St atement ............... 3 ZyXEL Limited W arranty .......................... ....................[...]

  • Página 9

    ZyXEL G-220F User’s Guide 9 Table of Contents 2.2.2 IEEE 802.1x .. ................................................................ ................ ............27 2.2.2.1 EAP Authentication ................................................................ ......... 27 2.2.3 WP A(2) ..... ................ ............. ............. ..............[...]

  • Página 10

    ZyXEL G-220F User’s Guide Table of Contents 10 5.2 Uninstalling the ZyXEL Utility ......... ............. ................ ............. ................ ......... 56 5.3 Upgrading the ZyXE L Utility ..... ............. ................ ............. ................ ............. ..57 Chapter 6 T roubleshooting ..................................[...]

  • Página 11

    ZyXEL G-220F User’s Guide 11 Table of Contents[...]

  • Página 12

    ZyXEL G-220F User’s Guide List of Figure s 12 List of Figures Figure 1 Application: Infrastructure ... ............. ............. ............. ................ ............. 19 Figure 2 Application: Ad-Hoc ................... ................ ................ ................ ............. 19 Figure 3 Application: Access Point Mode .......... .[...]

  • Página 13

    ZyXEL G-220F User’s Guide 13 List of Figures Figure 39 WIndows 2000: Network Properties : Select Network Adapt er .............. 66 Figure 40 Windows 2000: Local Network . ......... ................ ............. ................ ....... 66 Figure 41 Windows XP: System Tray Icon ......... ................ ................. ................ ... 68[...]

  • Página 14

    ZyXEL G-220F User’s Guide List of Tables 14 List of T ables T able 1 ZyXEL Utility : System Tr ay Icon .. ............. ................ ................ ................ 21 T able 2 ZyXEL Utility: Menu Screen Summar y ........ ............. ................ ............. ... 25 T able 3 S tation Mode: Link Info ............ ................. ...[...]

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    ZyXEL G-220F User’s Guide 15 List of Tables[...]

  • Página 16

    ZyXEL G-220F User’s Guide Preface 16 Preface Congratulations on your purchase of the ZyX EL G-220F 802.1 1g Wireless USB 2.0 Adapter. Y our ZyXEL G-220F is easy to install and configure. About This U ser's Guide This manual is designed to guide you th rough the co nfiguration of your ZyXEL G-22 0F for its various applications . Related Docum[...]

  • Página 17

    ZyXEL G-220F User’s Guide 17 Preface • For brevity’ s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for “that is” or “in other words” throug hout this manual. • The ZyXEL G-220F 802.1 1g W ireless USB 2. 0 Adapter may be referred to as the ZyXEL G-220F in this user ’ s guide. Graphics Icons K[...]

  • Página 18

    ZyXEL G-220F User’s Guide Chapter 1 Getting Started 18 C HAPTER 1 Getting S t arted This chapter introduces the ZyXEL G-220F and prepares you to use the ZyXE L Utility . 1.1 About Y our ZyXEL G-220F The ZyXEL G-220F is an IEEE 802.1 1 g compliant wireless LAN adapter . The following lists the main features of your Zy XEL G-220F. See the prod uct [...]

  • Página 19

    ZyXEL G-220F User’s Guide 19 Chapter 1 Getting Started Figure 1 Application: Infrastructure 1.1.1.2 Ad-Hoc In case you prefer to set up a small independ ent wireless workgroup without an AP , use the Ad-Hoc mode. Ad-hoc mode does not require an AP or a wi red network. T wo or more wireless clients communicate directly to each other . Figure 2 App[...]

  • Página 20

    ZyXEL G-220F User’s Guide Chapter 1 Getting Started 20 1.2 ZyXEL G-220F Hardware and Utility Inst allation Follow the instructions in the Quick S tart Guide to install the ZyXEL Utility and make hardware connections . 1.3 Configuration Methods T o configure your ZyXEL G-220F, use one of the followi ng applications: • W ireless Zero Configuratio[...]

  • Página 21

    ZyXEL G-220F User’s Guide 21 Chapter 1 Getting Started Double-click on the ZyXEL W ireless LAN Utility icon in the system tray to open the ZyXEL Utility . The ZyXEL Utility screens are similar in all Microsoft W indows versions. Screens for W indows 2000 are shown. Note: Click the icon (located in the top right corner) t o display the on-line hel[...]

  • Página 22

    ZyXEL G-220F User’s Guide Chapter 1 Getting Started 22 Figure 5 ZyXEL Utility: Site Survey 4 T o join a network, either click an SSID in the table and then click Connect or double- click an SSID. 5 If the wireless security is activated for the sele cted wireless network, the Security Settings screen displays. This screen varies according to the n[...]

  • Página 23

    ZyXEL G-220F User’s Guide 23 Chapter 1 Getting Started Figure 7 ZyXEL Utility: Link Info 1.7 ZyXEL G-220F Modes Y ou can set your ZyXEL G-220F to operate in either wireless station or access point (AP) modes. In wireless station mode, your ZyXEL G-220F mu st connect to a peer wireless station or an AP to take part in your wireless network. In acc[...]

  • Página 24

    ZyXEL G-220F User’s Guide Chapter 1 Getting Started 24 Figure 8 ZyXEL Utility: Change Modes Note: W ait for about five seconds for the ZyXEL Utility to complete the mode change. The current mode is indicated by the color of the radio button. When you use the Windows XP WZC and th e ZyXEL Utility to configure the ZyXEL G-220F at the same time, the[...]

  • Página 25

    ZyXEL G-220F User’s Guide 25 Chapter 1 Getting Started The following table describes the menus. Table 2 ZyXEL Utility: Menu Screen Summary TA B DESCRIPTION S tation Mode Link Info Use this screen to see your current connection status, configurati on and data rate statistics. Site Survey Use this screen to • scan for a wireless network • confi[...]

  • Página 26

    ZyXEL G-220F User’s Guide Chapter 2 Wireless LAN Network 26 C HAPTER 2 Wireless LAN Network This chapter provides backgro und in formation on wireless LAN network. 2.1 Wireless LAN Overview This section describes the wireless LAN network terms and applications. 2.1.1 SSID The SSID (Service Set Identity) is a unique name shared am ong all wireless[...]

  • Página 27

    ZyXEL G-220F User’s Guide 27 Ch apter 2 Wireless LAN Network Configure the wireless LAN security using the Configuration or the Profile Security Settings screen. If you do not enable any wirele ss security on your ZyXEL G-220F, the ZyXEL G-220F’ s wireless communications are accessible to any wireless networking device that is in the coverage a[...]

  • Página 28

    ZyXEL G-220F User’s Guide Chapter 2 Wireless LAN Network 28 2.2.3 WP A(2) W i-Fi Protected Access (WP A) is a subset of the IEEE 802.1 1i standard. Key dif ferences between WP A(2) and WEP are user authen tication and improved data encryption. 2.2.3.1 User Authentication WP A(2) applies IEEE 802.1x and Ex tensible Authentication Protocol (EAP) to[...]

  • Página 29

    ZyXEL G-220F User’s Guide 29 Ch apter 2 Wireless LAN Network 2.2.4 WP A(2)-PSK Application Example A WP A(2)s-PSK applic a tion looks as follows. 1 First enter identical passwords into the AP an d all wireless c lients. The Pre-Shared Key (PSK) must co nsist of between 8 and 6 3 ASCII characters (including spaces and symbols). 2 The AP checks eac[...]

  • Página 30

    ZyXEL G-220F User’s Guide Chapter 2 Wireless LAN Network 30 Figure 12 WP A with RADIU S Application Example 2.3 Authentication T y pe The IEEE 802.1 1b/g standard describes a simple authentication method between the wireless stations and AP . Three authentication mode s are defined: Auto , Open System and Shar ed Key . • Open System mode is imp[...]

  • Página 31

    ZyXEL G-220F User’s Guide 31 Ch apter 2 Wireless LAN Network Select Auto to have the ZyXEL G-220F automatically use short preamble when all access point/wireless stations support it, otherw ise the ZyXEL G-220F uses long preamble. Note: The ZyXEL G-220F and the access point/wir eless stations MUST use the same preamble mode in order to commu nica[...]

  • Página 32

    ZyXEL G-220F User’s Guide Chapter 2 Wireless LAN Network 32 2.5.1.2 Wireless Client Start the ZyXEL Utility and click the Adapter tab. Select the OTIST check box, enter the same Setup Key as your AP’ s and click Save . 2.5.2 St arting OTIST Note: Y ou must c lick Star t in the AP OTIST web configurator screen and in the wireless client(s) Adapt[...]

  • Página 33

    ZyXEL G-220F User’s Guide 33 Ch apter 2 Wireless LAN Network 2.5.3 Notes on OTIST 1 If you enabled OTIST in the wireless client, you see this screen each time you start the utility . Click Ye s for it to search for an OTIST -enabled AP . 2 If an OTIST -enabled wireless client loses its wireless connection for more than ten seconds, it will search[...]

  • Página 34

    ZyXEL G-220F User’s Guide Chapter 3 Wireless Statio n Mo de Configurat ion 34 C HAPTER 3 W ireless S t ation Mode Configuration This chapter shows you how to configure yo ur ZyXEL G-220F in wireless station mode. 3.1 Wireless St ation Mode Overview T o set your ZyXEL G-220F i n wi reless station mode, refer to Section 1.7.1 on page 23 . 3.2 The L[...]

  • Página 35

    ZyXEL G-220F User’s Guide 35 Chapter 3 Wire less Station Mode Configu ration 3.2.1 T rend Chart Click T rend Chart in the Link Info scre en to display a screen as shown below . Use this screen to view real-time data traffic statistics. Table 3 Station Mode: Link Info LABEL DESCRIPTION AP Mode S tation Mode Use the radio button to set the ZyXEL G-[...]

  • Página 36

    ZyXEL G-220F User’s Guide Chapter 3 Wireless Statio n Mo de Configurat ion 36 Figure 14 S tation Mode: Link Info: T rend Chart The following table describes the labels in this screen. 3.3 The Site Survey Screen Use the Site Survey screen to scan for and connect to a wireless network automatically . Figure 15 S tation Mode: Site Survey Table 4 Sta[...]

  • Página 37

    ZyXEL G-220F User’s Guide 37 Chapter 3 Wire less Station Mode Configu ration The following table describes the labels in this screen. 3.3.1 Connecting to a WLAN Network Follow the steps below to connect to a WLAN network using the Site Survey screen. 1 Click Scan to search for all available wireless networks within range. 2 T o join a network, cl[...]

  • Página 38

    ZyXEL G-220F User’s Guide Chapter 3 Wireless Statio n Mo de Configurat ion 38 3.3.2 Security Settings When you co nfigure the ZyX EL G-220F to co nnect to a network w ith wireless security activated and the security settin gs are disabled on the ZyX EL G-220F, the screen varies according to the enc ryption method used by the selected network. 3.3[...]

  • Página 39

    ZyXEL G-220F User’s Guide 39 Chapter 3 Wire less Station Mode Configu ration 3.3.2.2 WP A-PSK Figure 17 S tation Mode: Security Settin gs: WP A-PSK Key x (where x is a number between 1 and 4) Select this option if you want to manually en ter the WEP keys. Enter the WEP key in the field provided. If you select 64 Bit s in the WEP field. Enter eith[...]

  • Página 40

    ZyXEL G-220F User’s Guide Chapter 3 Wireless Statio n Mo de Configurat ion 40 The following table describes the labels in this screen. 3.3.2.3 WP A-RADIUS 3.3.2.3.1 Encryption Figure 18 S tation Mode: Security Settin gs: WP A-RADIUS: Encryption The following table describes the labels in this screen. Table 7 Station Mode: Security Settings: WPA-P[...]

  • Página 41

    ZyXEL G-220F User’s Guide 41 Chapter 3 Wire less Station Mode Configu ration 3.3.2.3.2 Authentication Figure 19 S tation Mode: Security Settin gs: WP A-R ADIUS: Authentication The following table describes the labels in this screen. Table 9 Station Mode: Security Setting s: WPA-RADIUS: Authentication LABEL DESCRIPTION Authentication Ty p e Select[...]

  • Página 42

    ZyXEL G-220F User’s Guide Chapter 3 Wireless Statio n Mo de Configurat ion 42 3.3.2.4 RADIUS Configure IEEE 802.1x security with various authentication methods in this screen. Figure 20 S tation Mode: Security Settin gs: RADIUS The following table describes the labels in this screen. Table 10 Station Mode: Security Settings: RADIUS LABEL DESCRIPT[...]

  • Página 43

    ZyXEL G-220F User’s Guide 43 Chapter 3 Wire less Station Mode Configu ration 3.4 The Profile Screen Click the Profile tab in the ZyXEL Utility program to displ a y the Pr ofile screen as shown next. The profile function allows you to save the wireless network settin gs in this screen, or use one of the pre-configured network profiles. Figure 21 S[...]

  • Página 44

    ZyXEL G-220F User’s Guide Chapter 3 Wireless Statio n Mo de Configurat ion 44 3.4.1 Adding a New Prof ile Follow the steps below to add a new profile. 1 Click Add in the Pr ofile screen. An Add New Profile screen displays as shown next. Click Next to continue. Figure 22 S tation Mode: Profile : Add New Profile The following table describes the la[...]

  • Página 45

    ZyXEL G-220F User’s Guide 45 Chapter 3 Wire less Station Mode Configu ration 2 If you select the Infrastructure network type in the prev ious screen, skip to step 3 . If you select the Ad-Hoc network type in the previous screen, a screen displays as follows. Select a channel number and wi reless LAN mode and click Next to continue. Figure 23 S ta[...]

  • Página 46

    ZyXEL G-220F User’s Guide Chapter 3 Wireless Statio n Mo de Configurat ion 46 The following table describes the labels in this screen. 3 If you select Infrastructure network type in the first screen, select WEP , WP A-PSK , WP A-RADIUS or RADIU S from the drop-down li st box to enable data encryption. If you select Ad-Hoc network type in the firs[...]

  • Página 47

    ZyXEL G-220F User’s Guide 47 Chapter 3 Wire less Station Mode Configu ration Figure 25 S tation Mode: Profile: Secur ity Settings 5 This read-only screen shows a summary of the new profile settings. V erify that the settings are correct. Click Save to save and go to the next screen. Click Back to return to the previou s screen. Otherw ise, click [...]

  • Página 48

    ZyXEL G-220F User’s Guide Chapter 3 Wireless Statio n Mo de Configurat ion 48 Figure 27 S tation Mode: Profile: Activa te the Profile 3.5 The Adapter Screen T o set the advanced feature s on the ZyXEL G-220F, click the Adapter tab. Figure 28 S tation Mode: Adapter The following table describes the labels in this screen. Table 14 Station Mo de: Ad[...]

  • Página 49

    ZyXEL G-220F User’s Guide 49 Chapter 3 Wire less Station Mode Configu ration OTIST (One- T ouch Intelligen t Security T echnolog y) Select this check box to enable OTIST . Setup Key Enter the same setup key (up to ei ght printable characters) as the ZyXEL AP or wireless router to which you want to a ssociate. The default OTIST setu p key is "[...]

  • Página 50

    ZyXEL G-220F User’s Guide Chapter 4 Access Point Mode Con figuration 50 C HAPTER 4 Access Point Mode Configuration This chapter shows you how to configure your ZyXEL G-220F in access point mode. 4.1 Access Point Mode Introduction T o set your ZyXEL G-220F as an Access Point (AP), refer to Section 1.7.1 on page 23 . In access point mode, your ZyXE[...]

  • Página 51

    ZyXEL G-220F User’s Guide 51 Chapter 4 Access Point Mode Configuration Figure 29 Access Point Mode: Link Info The following table describes the labels in this screen. 4.3 The Configuration Screen Click Configuration in the ZyXEL Utility screen to display the screen as shown. Table 15 Access Point Mode: Link Info LABEL DESCRIPTION S tatus SSID Thi[...]

  • Página 52

    ZyXEL G-220F User’s Guide Chapter 4 Access Point Mode Con figuration 52 Figure 30 Access Point Mode: Configuration The following table describes the labels in this screen. Table 16 Access Point Mode: Configuration LABEL DESCRIPTION Wireless Settings SSID The SSID identifies the Service Set to which a wireless station is associated. Wireless stati[...]

  • Página 53

    ZyXEL G-220F User’s Guide 53 Chapter 4 Access Point Mode Configuration 4.4 The MAC Filter Screen The MAC Filter screen allows you to configure the Zy XEL G-220F to give exclusive access to (Accept) devices or exclude devices from (R eject) connecting to the ZyXEL G-220F. Every Ethernet device has a unique MAC (Media Access Control) address. The M[...]

  • Página 54

    ZyXEL G-220F User’s Guide Chapter 4 Access Point Mode Con figuration 54 Figure 31 Access Point Mode: MAC Filter The following table describes the labels in this screen. Table 17 Access Point Mode: MAC Filter LABEL DESCRIPTION Filter Type Define the filter action for the list of MAC addresses in the MAC address filter table. Select Disable to deac[...]

  • Página 55

    ZyXEL G-220F User’s Guide 55 Chapter 4 Access Point Mode Configuration[...]

  • Página 56

    ZyXEL G-220F User’s Guide Chapter 5 Maintenance 56 C HAPTER 5 Maintenance This chapter describes how to uninst all or upgrade the ZyXEL Utility . 5.1 The About Screen The About screen displays related version numbers of the Zy XEL G-220F. T o display the screen as shown below , click the about ( ) button . Figure 32 About The following table desc[...]

  • Página 57

    ZyXEL G-220F User’s Guide 57 Chapter 5 Maintenance Figure 33 Uninstall 3 When prompted, cli c k OK or Ye s to remove the driver and the utility software. Figure 34 Uninstall: Confirm 4 Click Finish to complete uninstalling the softwa re and restart the computer when prompted. Figure 35 Uninstall: Finish 5.3 Upgrading the ZyXEL Utility Note: Befor[...]

  • Página 58

    ZyXEL G-220F User’s Guide Chapter 5 Maintenance 58 T o perform the upgrade, follow the steps below . 1 Download the latest version of the utility fro m the ZyXEL web site and save the file on your computer . 2 Follow the steps in Section 5.2 on pag e 56 to remove the current ZyXEL Utility from your computer . 3 Restart your computer when prompted[...]

  • Página 59

    ZyXEL G-220F User’s Guide 59 Chapter 5 Maintenance[...]

  • Página 60

    ZyXEL G-220F User’s Guide Chapter 6 Trou bleshoot ing 60 C HAPTER 6 T roubleshooting This chapter covers potential problems and the possible remedies. After each problem description, some instructions ar e provided to help you to diag nose and to solve the problem. 6.1 Problems S t arting the ZyXEL Utility Program 6.2 Problem Connecting to an Acc[...]

  • Página 61

    ZyXEL G-220F User’s Guide 61 Chapter 6 Troubleshooting 6.3 Problem with the Link S t atus 6.4 Problems Communicating With Other Computers Table 21 Troubleshootin g Link Quality PROBLEM CORRECTIVE ACTION The link quality and/or signal strength is poor all the time. Search and connect to another AP with a better link quality using the Site Survey s[...]

  • Página 62

    ZyXEL G-220F User’s Guide Appendix A 62 Appendix A Product S pecifications Table 23 Product Specification s PHYSICAL AND ENVIRONMENTAL Product Name ZyXEL G-220F 802.1 1g Wireless USB Adapter Interface USB 2.0 compatible S tandards IEEE 802.1 1b IEEE 802.1 1g Network Architectures Infrastructure Ad-Hoc Operating Frequencie s 2.412-2.484GHz Operati[...]

  • Página 63

    ZyXEL G-220F User’s Guide 63 Appendix A Modulation IEEE 802.1 1g: 54, 48, 36, 24, 18, 12 , 9, 6 Mb ps (OFDM) IEEE 802.1 1b: 1 1, 5.5 Mbps ( CCK), 2 Mbps (DQPSK), 1 Mbps (DBPSK) Output Power 17 dBm (typical ) at 1 1Mbps CCK, QPSK, BPSK 15 dBm (typical) at 54Mbps OFDM RX Sensitivity IEEE 802.1 1g (O FDM): 54 Mbps: < -72 dBm IEEE 802.1 1b (CCK): [...]

  • Página 64

    ZyXEL G-220F User’s Guide Appendix B 64 Appendix B Access Point Mode Setup Example This example uses the networ k sharing feature in W indows 2000 to bridge the wired and wireless network when you set the Zy XEL G-220F in access point (AP) mode. Refer to Chapter 4, “Access Point Mode Confi guration,” on page 50 for setup methods and requireme[...]

  • Página 65

    ZyXEL G-220F User’s Guide 65 Appendix B Figure 37 Windows 2000 : Network and Dial-u p Connections 4 A Properties screen displays. Click the Sharing tab and select Enable Internet Connection Sharing for this connection . Click OK . Figure 38 Windows 2000: Network Propertie s If there is more than one network adapter on the computer , select Enable[...]

  • Página 66

    ZyXEL G-220F User’s Guide Appendix B 66 Figure 39 WIndows 2000: Network Properties: Select Network Ada p ter 5 A notice screen displays. Click Ye s . Figure 40 Windows 2000: Local Network Configuring the Wireless S t ation Computer Refer to Appendix F , “Setting up Y our Computer ’ s IP Address,” on page 90 for more information on how to se[...]

  • Página 67

    ZyXEL G-220F User’s Guide 67 Appendix B[...]

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    ZyXEL G-220F User’s Guide Appendix C 68 A PPENDIX C Disable Windows XP W ireless LAN Configuration T ool W indows XP includes a configuration tool (also known as W ireless Zero Configuration (WZC)) for wireless devices. Follow the steps below to disabl e the configuration tool in W i ndows XP after you install the ZyXEL Utility . The screen varie[...]

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    ZyXEL G-220F User’s Guide 69 Appendix C Figure 42 Windows XP SP1: Wireles s Network Con nection W indows XP SP2: When a W ireless Network Connection window displays , click Change advanced settings under Related T asks and then the Wir ele ss Networks tab. Figure 43 Windows XP SP2: Wireles s Network Con nection 3 In the Wir eless Networ k Connect[...]

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    ZyXEL G-220F User’s Guide Appendix C 70 Figure 44 Windows XP SP1: Wireles s Network Con nection Prope rties Figure 45 Windows XP SP2: Wireles s Network Con nection Prope rties[...]

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    ZyXEL G-220F User’s Guide 71 Appendix C V ia the Control Panel 1 If the icon for the wireless network connec tion is not in the system tray , click St a r t , Control Panel and double- c lick Network Connections . 2 Double-click on the icon for wireless networ k connection to display a status window as shown below . 3 Click Pr operties and click [...]

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    ZyXEL G-220F User’s Guide Appendix C 72 4 In the Wir eless Networ k Connection Properties window , make sure the Use Windows to configure my wir eless network settings check box is not selected. Click OK . Figure 48 Windows XP SP1: Wireles s Network Con nection Prope rties Figure 49 Windows XP SP2: Wireles s Network Con nection Prope rties[...]

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    ZyXEL G-220F User’s Guide 73 Appendix C[...]

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    ZyXEL G-220F User’s Guide Appendix D 74 A PPENDIX D Management with Wireless Zero Configuration This appendix shows you how to manage y our G-220F u sing the W indows XP wireless zero configuration tool. Be sure you have the W indows XP service pack 2 installed on your computer . Otherwise, you should at least have the W indows XP service pa ck 1[...]

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    ZyXEL G-220F User’s Guide 75 Appendix D Connecting to a Wireless Network 1 Double-click the network icon for wireless conn ections in the system tray to open the W ireless Network Connection S tatus screen. Figure 51 Windows XP SP2: System T ray Icon The type of the wireless network icon in W ind ows XP SP2 indicates the status of the ZyXEL G-220[...]

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    ZyXEL G-220F User’s Guide Appendix D 76 W indows XP SP1: In the W ireless Network Connection S tatus screen, click Properties and the Wir eless Ne tworks tab to open the Wir eless Network Connection Properties screen. Figure 53 Windows XP SP1: Wireles s Network Con nection S tatus 3 W indows XP SP2: Click Refr esh network list to reload and searc[...]

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    ZyXEL G-220F User’s Guide 77 Appendix D The following table describes the ic ons in the wireless network list. W indows XP SP1: Click Refresh to reload and search for available wireless devices within transmission range. Sel ect a wireless network in the A vailable networks list, click Configure and set the related fields to the same se curit y s[...]

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    ZyXEL G-220F User’s Guide Appendix D 78 If there is no security activated for the se lected wireless ne twork, a warning screen appears. Click Connect Anyway if wireless security is not your concern. Figure 56 Windows XP SP2: W ireless Networ k Connection: WEP or WP A-PS K Figure 57 Windows XP SP2: Wireless Netw ork Connection: No Security 5 V er[...]

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    ZyXEL G-220F User’s Guide 79 Appendix D Association Select a network in the Preferred networks lis t and click Properties to view or configure security . Figure 58 Windows XP : Wireless (netwo rk) properties: Association The following table describes the labels in this screen. Table 27 Windows XP: Wireless (netwo rk) properties: Associa tion LABE[...]

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    ZyXEL G-220F User’s Guide Appendix D 80 Authentication Click the Authentication tab in the Wir eless (network) prop erties screen to display the screen shown next. Th e fields on thi s screen ar e grayed out when the network is in Ad-Hoc mode or data encryption is disabled. Figure 59 Windows XP: Wireless (network) properties: Authentication The f[...]

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    ZyXEL G-220F User’s Guide 81 Appendix D Authentication Properties Select an EAP authen tication type in the W ireless (network) properties: Authentication screen and clic k the Properties button to display th e following sc reen. Protected EAP Properties Figure 60 Windows XP : Protected E AP Properties Authenticate as computer when computer infor[...]

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    ZyXEL G-220F User’s Guide Appendix D 82 The following table describes the labels in this screen. Smart Card or other Certificate Proper t ies Figure 61 Windows XP: Smart Card or other Certificate Properties Table 29 Windows XP: Protected EAP Properties LABEL DESCRIPTION V alidate server certificate Select the check box to ve rify the certificate [...]

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    ZyXEL G-220F User’s Guide 83 Appendix D The following table describes the labels in this screen. Ordering the Preferred Networks Follow the steps below to manage y our preferred networks. 1 W indows XP SP2: Click Change the or der of pr eferr ed networks in the Wir eless Network Connection screen (see Figure 54 on page 76 ). The screen displays a[...]

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    ZyXEL G-220F User’s Guide Appendix D 84 Figure 62 Windows XP SP2: Wireles s Networks: Pr eferred Net works W indows XP SP1: In the W ireless Network Connection S tatus screen, click Properties and the Wireless Networks tab to open the sc reen as shown. Figure 63 Windows XP SP1: Wireles s Networks: Pr eferred Net works 2 Whenever the ZyXEL G-220F [...]

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    ZyXEL G-220F User’s Guide 85 Appendix D[...]

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    ZyXEL G-220F User’ Guide Appendix E 86 Appendix E T ypes of EAP Authentication This appendix discusses some popular authentication type s: EAP-MD5, EAP-TLS, EAP- TTLS, PEAP and LEAP . The type of authentication you use depends on the RADIUS server or the AP (consult your network administrator for more information). Y our wireless LAN device may n[...]

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    ZyXEL G-220F User’ Guide 87 Appendix E PEAP (Protected EAP) Like EAP-TTLS, server-side certific ate authentication is used to establish a secure connection, then use simple username and p assword methods through the secured co nnection to authenticate the clients, thus hiding client identity . However , PEAP only supports EAP methods, such as EAP[...]

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    ZyXEL G-220F User’ Guide Appendix E 88 WP A User Authentication WP A applies IEEE 802.1x and Extensible Auth entication Protocol (EAP) to authenticate wireless stations using an external RADIUS database. Encryption WP A improves d ata encryption by using T emporal Key Integrity Protoc ol (TKIP) or Advanced Encryption Standard (AES), Messag e Inte[...]

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    ZyXEL G-220F User’ Guide 89 Appendix E Security Parameters Summary Refer to this table to see what other secur ity parameters you shou ld configure for each Authentication Method/ key management prot ocol type. MAC address filters are not dependent on how you config ure these security features. Table 32 Wireless Security Relational Matrix AUTHENT[...]

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    ZyXEL G-220F User’s Guide Appendix F 90 Appendix F Setting up Y our Computer ’ s IP Address All computers must have a 10M or 100M Et hernet adapter card and TCP/IP installed. W indows 95/98/Me/NT/2000/XP , Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP[...]

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    ZyXEL G-220F User’s Guide 91 Appendix F Figure 64 WIndows 95/98/Me: Network: Co nfiguration Inst alling Component s The Network window Configuration tab displays a list of installed components. Y ou need a network adapter , the TCP/IP protocol and Client for Microso ft Networks. If you need the adapter: 1 In the Network window , click Add . 2 Sel[...]

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    ZyXEL G-220F User’s Guide Appendix F 92 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click OK . 5 Restart your computer so the changes you made take ef fect. Configuring 1 In the Network window Configuration tab, select your network adapter's T C P/IP entr[...]

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    ZyXEL G-220F User’s Guide 93 Appendix F Figure 66 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’ s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add . 5 Click OK to save and close the TCP/IP [...]

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    ZyXEL G-220F User’s Guide Appendix F 94 Figure 67 Windows XP : S tart Menu 2 For W indows XP , click Network Connections . For W indows 2000/NT , click Network and Dial-up Connections . Figure 68 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Pr operties .[...]

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    ZyXEL G-220F User’s Guide 95 Appendix F Figure 69 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the Genera l tab in W in XP) and click Properties . Figure 70 Windows XP: Loca l Area Connection Prop erties 5 The Internet Pr otocol TCP/IP Properties window opens (the General tab in W indows XP[...]

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    ZyXEL G-220F User’s Guide Appendix F 96 • If you have a static IP address click Use the following IP Address and fill in the IP addr ess , Subnet mask , and Default gateway fields. Click Advanced . Figure 71 Windows XP : Advanced TCP/ IP Settings 6 If you do not know your gateway's IP address , remove any previously installed gateways in t[...]

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    ZyXEL G-220F User’s Guide 97 Appendix F • Click Obtain DNS server address automatically if you do not know your DNS server IP addre ss(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses , and type them in the Preferr ed DNS server and Alternate DNS server fields. If you have previously configured D[...]

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    ZyXEL G-220F User’s Guide Appendix F 98 Figure 73 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 74 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configur e: list.[...]

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    ZyXEL G-220F User’s Guide 99 Appendix F 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of your ZyXEL G-220F in the Router addr ess box. 5 Close the TCP/IP Contr ol Pa[...]

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    ZyXEL G-220F User’s Guide Appendix F 100 Figure 76 Macintosh OS X: Network 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of your ZyXEL G-220F in the Router addr ess [...]

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    ZyXEL G-220F User’s Guide 101 Appendix F[...]

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    ZyXEL G-220F User’s Guide Index 102 Index A About 56 about your ZyXEL G-220 F 18 access point (AP) 18 Access point mode 19 , 23 access point mode 19 , 35 , 50 additional setup requi rements 50 configuration 50 activating a profile 47 Adapter 48 Ad-Hoc 45 advanced settings 48 antenna 18 antenna gain 52 antenna output power 51 antenna power output [...]

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    ZyXEL G-220F User’s Guide 103 Index utility 18 L link informa tion 34 , 51 M MAC (Media Access Control) 53 MAC Filter 53 MAC Filter action 54 Message Integrity Check (MIC) 88 N network type 35 North America Contact Information 6 Norway , Contact Information 6 O Odyssey Client Ma nager 20 One-T ouch Intelli gent Security T echno logy 31 open syste[...]

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    ZyXEL G-220F User’s Guide Index 104 transmission rate 35 , 44 , 48 , 51 , 62 transmission rate (Tx Rate) 26 transmit key 38 T rend Chart 35 troubleshooting 60 access point mode and WZC 60 AP connection 60 link status 61 network communication 61 starting ZyXEL Utility 60 U uninstalling ZyXEL Utility 56 upgrading ZyXEL Utility 57 important step 58 [...]