Français dropdown-ico

3Com 3C17502 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62

Aller à la page of

Les manuels d’utilisation similaires

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation 3Com 3C17502. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel 3Com 3C17502 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation 3Com 3C17502 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation 3Com 3C17502 devrait contenir:
- informations sur les caractéristiques techniques du dispositif 3Com 3C17502
- nom du fabricant et année de fabrication 3Com 3C17502
- instructions d'utilisation, de réglage et d’entretien de l'équipement 3Com 3C17502
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage 3Com 3C17502 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles 3Com 3C17502 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service 3Com en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées 3Com 3C17502, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif 3Com 3C17502, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation 3Com 3C17502. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    http://www.3com.com/ Switch 8800 Installation Guide Version 3.0 3C17500 14-slot Sta rter Kit 3C17501 10-slot Sta rter Kit 3C17502 7-slot Starter Kit and associated modules Part No . 10014384 Document Number: DUA1750-0AA01 Published December 2004[...]

  • Page 2

    3Com Corporation 350 Campus Drive Marlbor ough, MA 01752-3064 Copyright © 2004, 3Com C orporation. All rights reserv ed. No part of this documentation may be r epr oduced in any form or by any means or used to make any deri vative work (such as translat ion, transformation, or adaptation) without written perm ission fr om 3Com Corporation. 3Com Co[...]

  • Page 3

    A BOUT T HIS G UIDE This guide describes the 3Com ® Switch 8800 and how to install hardware, configure and boot softwar e, and maintain software and har dware. This guide also provides tr oubleshooting and supp ort information for your switch. This guide is intended for Qualified Se rvice personnel who are responsible for configuring, using, and m[...]

  • Page 4

    4 A BOUT T HIS G UIDE Related Documentation The following manuals offer additional infor mation necessary for managing your Switch 8800: ■ Switch 8800 Command Reference Guide — Provides detailed descriptions of command line inte rface (CLI) commands , that yo u requir e to manage your Switch 8800. ■ Switch 8800 Configuration Guide — Describ[...]

  • Page 5

    1 S WITCH 8800 C OMPONENTS The chapter describes the following Switch 8800 components: ■ Switch Chassis ■ Switch Backplane ■ Fabric Module ■ I/O Modules ■ Power Supply ■ Fan Assembly ■ Switch 8800 Specifications ■ Switch 8800 Software Features Switch Chassis There ar e three Switch 8800 Models, the 7-Slot, 10-Slot, a nd the 14-Slot.[...]

  • Page 6

    6 C HAPTER 1: S WITCH 8800 C OMPONENTS Fabric Module The Fabric module (3C17508) is the core of Switch 8800 system. It has the following fu nctions: ■ Connects the I/O modules through a cr ossbar ■ Manages and calculates routing table updates ■ Performs software upgrade and system r eset functions ■ Monitors system power and the fan assembl[...]

  • Page 7

    Fabric Module 7 ■ RS232/RS485 port ■ Console Port ■ AUX (Modem) Port Compact Flash (CF) Port The Fabric module provides a CF port to accommodate a standar d CF car d, wher e you can save logging information, host ve rsion inform ation, al arming an d other diagnostic information. Y ou can also use the CF port to upgrade software online. Manag[...]

  • Page 8

    8 C HAPTER 1: S WITCH 8800 C OMPONENTS Console Port The console port is connected to the configuratio n terminal using an RJ-45 connector . Y ou can use the console port for system debugging, configuration, maintenance, management, and loading application files. The console port can also be connected to a modem for function s such as remote system [...]

  • Page 9

    I/O Modules 9 Fabric S tatus LEDs The Fabric status LEDs show the status of the Fabric module, as described in Ta b l e 11 . I/O Modules The Switch 8800 provides slots for five to twelve I/O modules, in addition to the Fabric slots. The following I/O modules are supported: ■ 1-Port 10GBASE-X (XENP AK) Module ■ 2-Port 10GBASE-X (XFP) Module ■ [...]

  • Page 10

    10 C HAPTER 1: S WITCH 8800 C OMPONENTS Ta b l e 13 li sts specifications of th e 1-port 10GBASE -X (XENP AK) module. 2-Port 10GBASE-X (XFP) Module The 2-Port 10GBASE-X (XFP) module provides two 10 Gbps XFP ports. Figure 3 Fr ont Panel of the 2-Port 10GBASE-X (XFP) Module 1 XFP ports 2 XFP LEDs Ta b l e 14 describes the 2-Port 10GBASE-X (XFP) modul[...]

  • Page 11

    I/O Modules 11 12-Port 1000BASE- X (SFP) Module The 12-Port 1000BASE-X (SFP) module provides 12 1000BASE-X full duplex ports and uses SFP cable. Each port on the 12-Port 1000BASE-X (SFP) module has 2 LEDs, as shown in Figure 4. Figure 4 Fr ont Panel of the 12-Port 1000BASE-X (SFP) Module 1 SFP ports 2 SFP port LE Ds Ta b l e 16 describes the LEDs o[...]

  • Page 12

    12 C HAPTER 1: S WITCH 8800 C OMPONENTS 24-Port 1000BASE-X (SFP) Module The 24-port 1000BASE-X (SFP) module provides 24 1000BASE-X full duplex ports and uses SFP cable. Figure 5 illustrates the front panel of the 24-port 1000BASE-X (SFP) module. Figure 5 Fr ont Panel of the 24-Port 1000BASE -X (SFP) Module 1 SFP ports 2 SFP port LEDs Ta b l e 18 de[...]

  • Page 13

    I/O Modules 13 24-Port 10/100/1000BASE-T (RJ45) Module The 24-Port 10/100/1000BASE-T (RJ4 5) module provides 24 10/100/1000BASE-T (RJ45) auto-sensing Et hernet p orts. Figure 6 illustrates the fr ont panel of the 24-port 10/100/1000BASE-T (RJ45) module. Figure 6 Fr ont Panel of the 24-Port 10/100/1000BASE-T (RJ45) Module 1 Ethernet ports 2 Ethernet[...]

  • Page 14

    14 C HAPTER 1: S WITCH 8800 C OMPONENTS Power Supply The Switch 8800 power supplies are installe d at the bottom of the chassis, in the front. Only one AC power supply is r equired for each Switch 8800 chassis, although 2 power supply slots are provided to implement 1+1 redundancy . The 7-slot chassis uses a 1200 W auto-ranging power supply (3C1 75[...]

  • Page 15

    Fan Assembly 15 Power Cords In North America, power cor ds for both 110 V and 220 V power input are shipped with the Switch 8800 chassis. The power cord requir ed depends on the power output demands of the system. Ta b l e 24 lists the power cord type that is requir ed for each power supply . The North American 220 V power cord that is pr ovided ha[...]

  • Page 16

    16 C HAPTER 1: S WITCH 8800 C OMPONENTS Ta b l e 26 lists fan assembly specifications. The fans are dir ectly connected to the backplane through connectors. Fan operation fault signals are collected a nd transmitted to the system alarm board through the backplane. Ta b l e 26 Switch 8800 Fan Assembly Specification 7-Slot Chassis 10-Slot Chassis 14-[...]

  • Page 17

    Switch 8800 Sp ecificatio ns 17 Switch 8800 Specifications Ta b l e 27 pr ovides detailed information about features of the Switch 8800. Switch 8800 Software Featur es Ta b l e 28 describes the software featur es of the Switch 8800. Ta b l e 27 Specifications for the Switch 8800 System Item 7-Slot Chassis 10-Slot Chassis 14-Slot Chassis Dimensions [...]

  • Page 18

    18 C HAPTER 1: S WITCH 8800 C OMPONENTS IP address table Up to 128 K IP address forwarding entries IP routing Static routing RIP Version 1 and 2 OSPF Version 2 BGP-4 * IS-IS * Multicast GMRP IGMP PIM-DM PIM-SM AAA and Security Access user authenticati on implements IEEE 802.1x Local authentication and RADIUS authentication User hierarchical managem[...]

  • Page 19

    2 I NSTALLING T HE S WITCH 8800 The following sections describe how to prepare and install the components of the Switch 8800: ■ Preparing to Install ■ General Site Requirements ■ Installation Checklist ■ Installing the Chassis ■ Installing the Cabling Rack ■ Installing a Module ■ Connecting the Ground W ire ■ Connecting and Config u[...]

  • Page 20

    20 C HAPTER 2: I NSTALLING T HE S WITCH 8800 WARNING: Follow local safety regulations when performing any operation with the Switch 8800. Follow the related safety information and special safety instructions provided by 3Com. 3Com be ars no responsibility for accidents that occur due to violat ions of safe operation requirements. Electrical Safety [...]

  • Page 21

    Installation Checklist 21 Static Electricity T o prevent damage caused by the sta tic electricity , ensure that: ■ The equipment is grounded ■ The equipment room is dust-proof ■ Adequate temperature and humid ity conditions are maintained. ■ The operator wears an antistatic wr ist strap while ha ndlin g the modu le. ■ The module is placed[...]

  • Page 22

    22 C HAPTER 2: I NSTALLING T HE S WITCH 8800 ■ AUX cable ■ Power cord and chassis gr ound wire ■ Interface cabl es for the sele cted interface modu les ■ Equipm ent ■ The switch ■ Ethernet 100BASE- T Hub or LAN switch ■ Channel service unit/da ta se rvice unit (C SU/DSU) or other data communications equipment (DCE ) equipment (such as[...]

  • Page 23

    Connecting the Ground Wi re 23 6 Push the ejector levers inward and push the handle bar pin into the positioning hole in the chassis. 7 Fasten the module’ s captive mounting screws into the holes in the chassis with a screwdriver . Connecting the Ground Wir e T o connect the ground wir e: 1 Wear an antistatic wrist strap. 2 Remove the screw fr om[...]

  • Page 24

    24 C HAPTER 2: I NSTALLING T HE S WITCH 8800 Figure 9 Power Cor d Connection 1 Retention clip 2 AC power socket 3 Input LED 4 Output LED 5 Failure LED WAR N IN G : For su rge protection, the power should be channelled throug h an external protection device into the Switch 8800. Installing the Fan Assembly The Switch 8800 is deliver ed with the fan [...]

  • Page 25

    Installing Cables 25 See “Conso le Cable” on pa ge 55 for cable illustration and pinout details. T o connect a terminal or PC to the Switch 8800 using the console cable: 1 Plug the DB-9 or DB-25 female plug of the console cable to the serial port of the PC or the terminal where the switch is to be configured. 2 Connect the RJ-45 connect or of t[...]

  • Page 26

    26 C HAPTER 2: I NSTALLING T HE S WITCH 8800 Single-mode optical fiber cable is used fo r exte rnal con nections of the sin gle-mode optical port. Multi-mode optical fiber cable is used for external connections of the multi-mode optical port . WARNING: When a connector is not inserted in the optical port or when its dustproof cover is open, invisib[...]

  • Page 27

    Post-installation Checklist 27 Follow the parameters defined in Ta b l e 30 for binding cables with ties. Post-installation Checklist After you install your Switch 8800, use the checklist in Ta b l e 31 to verify that your switch operates corr ectly . WAR N IN G : Confirm that you have tur ned off the power bef ore checking your installation . Impr[...]

  • Page 28

    28 C HAPTER 2: I NSTALLING T HE S WITCH 8800[...]

  • Page 29

    3 C ONFIGURING THE S WITCH 8800 The following sections of this chap ter describe how to configure and boot the Switch 8800: ■ Configuring the Switch 8800 and a Local T erminal ■ Setting T erminal Parameter s ■ Booting the Switch 8 800 Configuring the Switch 8800 and a Local T erminal Configure the local terminal and Switch 8800, using Figur e[...]

  • Page 30

    30 C HAPTER 3: C ONFIGURING THE S WITCH 8800 Figure 11 Connection Description Dialog Box 2 Enter the name of t he new connection in the Name field and click OK . The dialog box, shown in Figure 12 displays. Select the serial port to be used from the Connect using dropdown menu. Figure 12 Properties Dialog Box 3 After selecting a serial por t, click[...]

  • Page 31

    Setting Terminal Parameters 31 Figure 13 COM1 Pr operties Dialog Box 4 Click OK . The HyperT erminal dialogue box displays, as sh own in Figure 14 . Figure 14 HyperT erminal W indow 5 Select Properties . 6 In the Properties dialog box, select the Settings tab, shown in Figure 15 . 7 Select VT100 in the Emula tion dr opdown menu. 8 Click OK .[...]

  • Page 32

    32 C HAPTER 3: C ONFIGURING THE S WITCH 8800 Figure 15 Settings T ab Booting the Switch 8800 Before powering on the Switch 8800, verify that: ■ The Fabric and all I/O modules have been properly installed. ■ Power cords have been pr operly connected. ■ The voltage of power supply can me et the r equirements on the switch. ■ The console cable[...]

  • Page 33

    Booting the Switch 88 00 33 Powering up and Booting T ur n on the power for the Switch 8800 and run the BootROM program. The terminal displays the following infor mation: Starting... ******************************* ****************** * * * Switch 8800 Bootrom, V ersion 113 * * * ******************************* ****************** Copyright(C) 2000-2[...]

  • Page 34

    34 C HAPTER 3: C ONFIGURING THE S WITCH 8800[...]

  • Page 35

    4 M AINTAINING S OFTWAR E This chapter covers the following topics: ■ Upgrading Sof tware ■ Lost Passwords ■ Using the BOOT Menu ■ Managing Software Backup Upgrading Software The following sections describe how to upgrade software on your Switch 8800: ■ Upgrading Sof tware Using F TP ■ Upgrading Software Using The BOOT Menu ■ Upgradin[...]

  • Page 36

    36 C HAPTER 4: M AINTAINING S OFTWARE 200 Type set to I. [ftp]get 88003.app 200 PORT command successful. 150 Binary data connection for 880 03.app (192.168.25.210,1117) (6725435 bytes). 226 Binary Transfer complete. FTP: 6725435 byte(s) received in 9 6.753 second(s) 25.00K byte(s)/sec. [ftp] quit 221 Goodbye. <SW8800> boot boot-loader 88003.a[...]

  • Page 37

    Upgrading Software 37 Flash file system init....done Board self testing........................... The board is steady SlotNo of this board is 4 The MCX is existent BootRom main system CRC check is OK 82559 register testing is OK EPLD1 testing is OK EPLD2 testing is OK 16c2552 register testing is OK Please check LEDs...................... LED testi[...]

  • Page 38

    38 C HAPTER 4: M AINTAINING S OFTWARE Modify the Ethernet Interface Boot Parameters Before you can download a file to Flash, you must configure the Ethernet interface boot parameters. 1 Select option 5 from the Main Menu. The Ethernet Submenu displays: ETHERNET SUBMENU 1. Download file to SDRAM through ethernet interface and boot 2. Download file t[...]

  • Page 39

    Upgrading Software 39 1. Download file to SDRAM through e thernet interface and boot 2. Download file to Flash through e thernet interface 3. Modify ethernet interface boot p arameter 0. Return to main menu Enter your choice(0-3): 2 Download an Applicati on to Flash Memory T o download an applic ation to flash memory: 1 Select option 2 on the Eth e[...]

  • Page 40

    40 C HAPTER 4: M AINTAINING S OFTWARE Boot from Flash T o boot the system from Flash using the downloaded file, do the following: 1 Select option 2 from the Main Menu. The fo llowing information displays: Booting from Flash Be sure the BaudRate is 9600bps! Decompress Image............................. ................................ .. ...........[...]

  • Page 41

    Upgrading Software 41 Enter your choice(0-3): 3 3 Select option 3. The select download baud rate menu displays: 1: 9600(default) 2: 19200 3: 38400 4: 57600 5: 115200 please select an appropriate baudrate: Enter your choice(1-5): 5 4 Select the appropriate downloa d speed. For example, enter 5 to select a download speed of 115200 bps. 5 Press Enter [...]

  • Page 42

    42 C HAPTER 4: M AINTAINING S OFTWARE 10 Change the protocol name for the download to Xmodem . 11 Click Send . The dialog box shown in Figu re 17 displays. Figure 17 Xmodem File Send Dialog Box 12 After the dow nload is complete, th e Serial Submen u is displayed: Loading ...CCCCCCCCCCCCCCCCCCCCCCC CCCCCCCCCCCCCCCCCCCCCCCCCCC done ! SERIAL SUBMENU [...]

  • Page 43

    Lost Passwords 43 Upgrading Software Using TF TP TF TP (T rivial File T ransfer Pr otocol) is a si mple fi le transfer protocol that is used without complex interaction be tween clients and s ervers. The client initiates a TF TP tr ansmission. T o download files, the client sends a read request packe t to the TF TP server , receives the packet fr o[...]

  • Page 44

    44 C HAPTER 4: M AINTAINING S OFTWARE Using the BOOT Menu After you po wer on the Switch 8800, the Boot ROM program runs automatically . The terminal displays th e foll owing information: Starting... ************************** *********************** * * * Switch 8800 Bootr om, Version 113 * * * ************************** *********************** Co[...]

  • Page 45

    Managing Software Backup 45 2 Enter the BootROM password. After entering the correct passwor d (no password is set for the switch by default), the system will access the Main Menu: MAIN MENU 1. Boot with default mode 2. Boot from Flash 3. Boot from CF card 4. Enter serial submenu 5. Enter ethernet submenu 6. Modify Flash description area 7. Modify [...]

  • Page 46

    46 C HAPTER 4: M AINTAINING S OFTWARE 8800, the entries slotn#cf and slotn#flash r efer to the compact Flash and Flash on the system’ s other Fabric . <SW8800> dir flash: Directory of flash:/ 0 -rw- 8884 Dec 06 2004 14:33:45 sw8800.cfg 1 drw- - Feb 10 2003 11:13:07 hafile 2 -rw- 4 Dec 06 2004 14:36:04 snmpboots 3 -rw- 6326532 Nov 24 2004 14[...]

  • Page 47

    5 M AINTAINING H AR DWAR E This chapter covers the following topics: ■ Replacing a Power Supply ■ Replacing I/O Modules ■ Replacing th e Fan Assembly The procedures in this chapter should be performed by traine d ser vice personnel only . Replacing a Power Supply T o replace a power supply , you need: ■ An antistatic wrist strap ■ A scr e[...]

  • Page 48

    48 C HAPTER 5: M AINTAINING H ARDWARE CAUTION: If the captive screws cannot be fastened, the power supply may not have been properly seated. Re move and replace the sup ply . 9 Insert the po wer cord connector into the power socket o n the power supply and lower the rete ntion clip. Cleaning the Power Supply Filter Over time, the filter on the powe[...]

  • Page 49

    Replacing the Fan Assembly 49 T o replace a fan assembly , you need: ■ An antistatic wrist strap ■ A scr ewdriver WAR N IN G : T o avoid injury: ■ Do not touch any naked wire, terminal, or any part of the produ ct labeled Dangerous V oltage. Always wear the antistatic wrist strap whe n replacing the fan module. ■ Keep hands away from fan bl[...]

  • Page 50

    50 C HAPTER 5: M AINTAINING H ARDWARE[...]

  • Page 51

    6 T ROUBLESHOOTING This chapter covers the following topics: ■ T roubleshooting the Config uration ■ T roubleshooting Power ■ T roubleshooting the Fans ■ T roubleshooting I/O Mod ules The simplest way to diagnose a fault is to check the system status LEDs on the Fabric modules. In addition , with th e DeviceMg r network management system, y[...]

  • Page 52

    52 C HAPTER 6: T ROUBLESHOOTING The following list describes po tential problems with the power supply and their solutions. ■ The INPUT LED and OUTPUT LED are on, but the display power command shows that the power supply is not in position. The other power supply is operating normally . This problem may be caused by poor contact between the power[...]

  • Page 53

    Troubleshooting I/O Mod ules 53 ■ There is nothing blocking the vent of the chassis. ■ The blanking plates are installed on the chassis where no module is inserted. Ta b l e 33 describes fan assembly LEDs on the fa ceplate of the fan assemb ly . T roubleshooting I/O Modules The Fabric has LEDs that indicat e the stat us of the I/O modules , as [...]

  • Page 54

    54 C HAPTER 6: T ROUBLESHOOTING[...]

  • Page 55

    A S WITCH 8800 C ABLES This appendix covers the following types of cables and connectors: ■ Console Cable ■ AUX Cable ■ RJ-45 Conn ector ■ Optical Fiber Cable Connectors Console Cable Figure 18 illustrates the consol e cable and connectors. Figure 18 The Console cable Ta b l e 36 lists console cable pin-outs. AUX Cable Figure 19 illustrates[...]

  • Page 56

    56 A PPENDIX A: S WITCH 8800 C ABLES Figure 19 The AUX Cable Ta b l e 37 lists the AUX cable pin-outs. RJ-45 Connector Figure 20 illustrates the RJ-45 connector . Figure 20 The RJ-45 Connector Ta b l e 38 lists RJ-45 MDI port pin-outs. Ta b l e 37 AUX Cable Pin-outs RJ-45 Signal Direction DB-25 DB-9 1 RTS ---> 4 7 2 DTR ---> 20 4 3 TXD --->[...]

  • Page 57

    Optical Fiber Cable Connectors 57 Tx = Send data Rx = Receive da ta BI = I-directional data. Ta b l e 39 lists RJ-45 MDI-X Port Pin-outs. Optical Fiber Cable Connectors Figure 21 illustrates the SC optical fiber cable connector . Figure 21 SC Optical Fiber Connector Figure 22 illustrates the LC connector . Figure 22 LC Connector 3 Rx+ Receive data [...]

  • Page 58

    58 A PPENDIX A: S WITCH 8800 C ABLES[...]

  • Page 59

    B O BTAINING S UPPORT FOR YOUR S WITCH 8800 Register Y our Pr oduct to Gain Service Benefits T o take advantage of warranty and other se rvice benefits, you must first register your product at http://eSupport.3com.com/ . 3Com eSupport services ar e based on accounts that you create or have author ization to access. First time users must apply for a[...]

  • Page 60

    60 A PPENDIX B: O BTAINING S UPPORT FOR YOU R S WITCH 8800 Software Upgrades ar e the software releases that follow the software version included with your original product. In order to access upgrades and r elated documentation you must first pu rchase a service contract from 3Com or your res e ll e r . Contact Us 3Com offers telephone, e-mail and[...]

  • Page 61

    Telephone Technical Support and Repair 61 Europe, Middle East, and Africa T e lephone T echnical Support and Repair From anywhere in these regions, call: +44 (0)1442 435529 From the following countries, you may u se the numbers s hown: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 01 7956 7 124 070 700 770 7010 7289 01[...]

  • Page 62

    62 A PPENDIX B: O BTAINING S UPPORT FOR YOU R S WITCH 8800[...]