3Com EtherLink 3C529 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation 3Com EtherLink 3C529. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel 3Com EtherLink 3C529 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation 3Com EtherLink 3C529 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation 3Com EtherLink 3C529 devrait contenir:
- informations sur les caractéristiques techniques du dispositif 3Com EtherLink 3C529
- nom du fabricant et année de fabrication 3Com EtherLink 3C529
- instructions d'utilisation, de réglage et d’entretien de l'équipement 3Com EtherLink 3C529
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage 3Com EtherLink 3C529 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles 3Com EtherLink 3C529 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service 3Com en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées 3Com EtherLink 3C529, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif 3Com EtherLink 3C529, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation 3Com EtherLink 3C529. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    i EtherLink ® III P arallel T asking ™ 1 6/32-Bit Micro Channel ® Adapters Guide For 3Com User Group Information 1-800-NET-3Com or your local 3Com office Manual Part No. 09-0399-002 Published January 1994. Printed in the U.S.A. Members of the 3Com EtherLink III family of adapters[...]

  • Page 2

    ii 3Com Corporation 5400 Bayfront Plaza Santa Clara California, USA 95052-8145 © 3Com Corporation, 1993, 1994. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation. 3Com reser[...]

  • Page 3

    iii LIMITED W ARRANTY HARDW ARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Bridge, gateway, and other internetworking products One year Server products One year Station produ[...]

  • Page 4

    iv warranty period. Standard warranty service for software products may be obtained by telephoning 3Com’s Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to 3Com’s Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the o[...]

  • Page 5

    v FCC Class B Certification 3Com Corporation Model Nos: 3C529 and 3C529-TP FCC ID: DF67CC3C529 FCC ID: DF67CC3C529-TP Made in the U.S.A. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference receiv[...]

  • Page 6

    vi VDE Class B Compliance Hiermit wird bescheinigt, dass die 3C529, 3C529-TP in Übereinstimmung mit den Bestimmungen der Vfg 1046/1984 funk-entstört sind. Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gërates angezeigt und die Berechtigung zur Überprüfung der Serie auf Einhaltung der Bestimmungen eingeräumt. We hereby certify tha[...]

  • Page 7

    vii Contents Introduction Quick Start Unpacking the Adapter 1 Installing the Adapter 2 Configuring Your Computer 4 Verifying or Changing the Computer’s Configuration 5 Changing 3C529 Adapter Options 7 Connecting to the Network 8 Installing the Network Drivers 9 AutoLink Auto Installation of the 3C529 Adapter Drivers for a NetWare Networking Opera[...]

  • Page 8

    viii Chapter 4 Connecting to the Network Connecting to the On-board Transceiver 4-2 Connecting to Thin Ethernet Cable 4-2 Connecting to Twisted-pair Cable 4-4 Connecting to the External Transceiver 4-6 Chapter 5 Installing the Network Drivers Auto Installing the 3C529 Adapter Drivers for a NetWare NOS 5-2 Installing the 3C529 Adapter Drivers for a [...]

  • Page 9

    ix Appendix A Using the Configuration and Diagnostic Program Using the Menus A-1 Using the Keyboard A-2 Using the Speed Keys A-3 Using the Mouse A-3 Choosing a Menu Item A-4 Using the File Options A-5 Help A-6 Exiting the Program A-7 Using the Command Line A-7 Command Line Keywords A-9 Appendix B Specifications Appendix C Error Messages Appendix D [...]

  • Page 10

    xi Figures 1-1. Removing the Cover 1-3 1-2. Removing the Backplate 1-4 1-3. Inserting the Adapter 1-5 3-1. Auto Installation Screen 3-3 3-2. Main Menu 3-3 3-3. Main Window with First Adapter Selected 3-4 4-1. Adapter Backplates 4-2 4-2. Connecting Thin Ethernet Cable 4-3 4-3. RJ-45 Connector Pin Assignments 4-4 4-4. Connecting Twisted-pair Cable 4-[...]

  • Page 11

    xii T ables 3-1. Option Settings 3-5 4-1. AUI Connector Pin Assignments 4-6 A-1. Definition of Keys A-2 A-2. Definition of Menu Items A-4 A-3. Command Line Keywords A-9[...]

  • Page 12

    xiii Introduction The 3Com ® EtherLink ® III Parallel Tasking ™ 16/32-bit Micro Channel ® Coax Adapter (3C529) and the Parallel Tasking 16/32-bit Micro Channel 10BASE-T Adapter (3C529-TP) are 32-bit self-configuring adapter boards. They can be installed in: ■ A 16- or 32-bit slot in any IBM ® Personal System/2 ® (PS/2 ® ) computer that ha[...]

  • Page 13

    Lifetime Warranty ® 3Com's EtherLink ® , T okenLink ® III 1 6/ 4, and FDDILink ™ adapters have a Lifetime W arranty. To ensure the very best 3Com service and support, take the time to complete the product registration card. Any defective 3Com adapter will be repaired or replaced, at 3Com's option, for as long as the adapter resides i[...]

  • Page 14

    Customers in the countries shown below should send the completed registration card to the appropriate address. Customers in other non-U.S. locations should send the registration card to the U.S. address on the front of the card. ■ Asia 3Com Asia Ltd., Marketing Department Room 1009, 10th Floor Asia Pacific Finance Tower, Citibank Plaza 3 Garden R[...]

  • Page 15

    Quick Start 1 Quick Start This section is for experienced network users who are installing a single 3C529 adapter into the computer in which it will operate. For detailed information, definitions, figures, and tables, refer to the appropriate chapter or appendix. Unpacking the A dapter CAUTION: The adapter is packed in an antistatic bag to protect [...]

  • Page 16

    Quick Start 2 4. Check the adapter for any visible signs of damage. If you find a problem, immediately notify your network supplier and the carrier that delivered the adapter. 5. Place the adapter back in its antistatic bag until you are ready to install it. NOTE: Fill out the Product Registration Card at the back of this manual and return it to 3C[...]

  • Page 17

    Quick Start 3 6. Remove the expansion slot’s backplate (see Figure 1-2). You can install the 3C529 adapter in any 16- or 32-bit expansion slot. 7. Install the optional boot PROM. If you are installing the boot PROM on the adapter, refer to the installation instructions that accompanied the boot PROM. 8. Insert the 3C529 adapter into the 16- or 32[...]

  • Page 18

    Quick Start 4 Configuring Y our Computer After you install the 3C529 adapter, you must configure the computer. When the computer starts, the following error message appears: 00165-Adapter Configuration Error The error occurs because the adapter is not in the computer’s current configuration. To configure your computer: 1. Make a backup copy of th[...]

  • Page 19

    Quick Start 5 4. Select Run Automatic Configuration and press [Enter]. The automatic configuration method assumes you are using the on-board transceiver and that the 3C529 Adapter Description File (ADF) is already installed on the PS/2 Reference Diskette . If this is not the case, proceed to step 5. NOTE: The ADF contains the defined set of configu[...]

  • Page 20

    Quick Start 6 To change your computer’s configuration, follow these steps: 1. Select Set Configuration from the main menu. The Set Configuration menu is displayed. 2. Select Change Configuration. The program displays the computer’s configuration, which includes the settings for the adapter and the slot it is installed in. Confirm that these are[...]

  • Page 21

    Quick Start 7 Changing 3C529 Adapter Options This procedure is only required if you want to change the Network Driver Optimization or Maximum Modem Speed settings. If you do not want to change these settings and you accept their default values, go to the section “Connecting to the Network.” To configure the 3C529 adapter, follow these steps: 1.[...]

  • Page 22

    Quick Start 8 7. When the Configuration and Diagnostic screen appears, select Configuration and Diagnostic Program. 8. Under the Install pull-down menu, Configure Adapter appears already highlighted. Press [Enter]. 9. Use the arrow keys to highlight one of the options on the screen that appears. Press [Enter]. 10. Use the arrow keys to scroll throu[...]

  • Page 23

    Quick Start 9 Installing the Network Drivers A utoLink Auto Installation of the 3C529 Adapter Drivers for a NetW are ® Networking Operating System (NOS) Follow these steps to install the Novell ® NetWare network drivers automatically if your network environment meets the NOS requirements described in Chapter 5. 1. Make sure that you have installe[...]

  • Page 24

    Quick Start 10 8. Reboot the computer when the auto installation process is finished. NOTE: To ensure that your computer is configured with the latest client software, ask your system administrator to configure a 3Install account on the server. Instructions for configuring a 3Install account are contained in the README.TXT file located in the QINS[...]

  • Page 25

    Quick Start 11 Installing the 3C529 Adapter Drivers for a Non-NetWare NOS To install non-NetWare NOS drivers, perform these steps: 1. Return to the main menu. 2. Select Network Drivers and press [Enter]. 3. Select the appropriate driver for your network operating system and follow the instructions given in the menu. NOTE: All network adapters in th[...]

  • Page 26

    Installation 1-1 Chapter 1 Installation This chapter describes how to install the 3C529 adapter in your computer. Unpacking the Adapter The contents of your 3C529 adapter package are listed below. If any of these items are missing, contact your authorized network supplier immediately. ■ 3C529 or 3C529-TP adapter ■ EtherLink III Parallel Tasking[...]

  • Page 27

    Installation 1-2 2. Return all packing materials to the shipping container and store the container in a safe place. If you need to return the adapter to 3Com, you must pack it in the original (or equivalent) packing material, or the warranty will be voided. 3. Remove the adapter from its antistatic bag. 4. Check the adapter for any visible signs of[...]

  • Page 28

    Installation 1-3 1. Turn off the computer and unplug the unit from its power source. 2. Disconnect all cables that are connected to the main system unit. 3. Remove any jewelry from your hands and wrists. 4. Use only insulated or nonconductive tools. 5. Remove the computer’s cover and choose an expansion slot (see Figure 1-1). Figure 1-1. Removing[...]

  • Page 29

    Installation 1-4 6. Unscrew the backplate retaining screw. 7. Remove the expansion slot’s backplate (see Figure 1-2). You can install the 3C529 adapter in any 16- or 32-bit expansion slot. Figure 1-2. Removing the Backplate[...]

  • Page 30

    Installation 1-5 8. Insert the 3C529 adapter into the 16- or 32-bit expansion slot and secure it with the screw (see Figure 1-3). Figure 1-3. Inserting the Adapter 9. Tighten the backplate retaining screw. 10. Replace the computer’s cover. 11. Reconnect all devices and cables except the network cable. 12. Turn the computer on. Proceed to Chapter [...]

  • Page 31

    Configuring Your Computer 2-1 Chapter 2 Configuring Y our Computer This chapter explains how to configure your computer for the 3C529 adapter. When the computer starts, the following error message appears: 00165-Adapter Configuration Error The error occurs because the adapter is not in the computer’s current configuration. To configure your compu[...]

  • Page 32

    Configuring Your Computer 2-2 3. When the main menu appears, select Set Configuration and press [Enter]. 4. Select Run Automatic Configuration and press [Enter]. The automatic configuration method assumes you are using the on-board transceiver and that the 3C529 Adapter Description File (ADF) is already installed on the PS/2 Reference Diskette . If[...]

  • Page 33

    Configuring Your Computer 2-3 V erifying or Changing the Computer’ s Configuration To verify your computer’s configuration, select View Configuration from the main menu on the PS/2 Reference Diskette . The computer’s configuration is displayed. To change your computer’s configuration, follow these steps: 1. Select Set Configuration from the[...]

  • Page 34

    Changing the 3C529 Adapter Options 3-1 Chapter 3 Changing the 3C529 Adapter Options This chapter explains how to change the Network Driver Optimization Speed and Maximum Modem Speed settings of the 3C529 adapter. The EtherDisk diskette is used only when configuration files are needed for the 3C529 adapter or when you change the Network Driver Optim[...]

  • Page 35

    Changing the 3C529 Adapter Options 3-2 2. Place the EtherDisk diskette in a floppy drive on your computer and make that drive the current drive. For example, if the diskette drive is A, type the following command: A: [Enter] 3. Type at the prompt: INSTALL [Enter] 4. The first time you use the diskette to install an adapter, a license screen appears[...]

  • Page 36

    Changing the 3C529 Adapter Options 3-3 Figure 3-1. Auto Installation Screen Figure 3-2. Main Menu[...]

  • Page 37

    Changing the 3C529 Adapter Options 3-4 7. When the Configuration and Diagnostic screen appears, select Configuration and Diagnostic Program. If you have multiple adapters installed, a window screen displaying multiple adapters will appear. Highlight the adapter you want to configure and press [Enter]. A screen similar to the one shown in Figure 3-3[...]

  • Page 38

    Changing the 3C529 Adapter Options 3-5 Table 3-1. Option Settings Option Default Setting A vailable Settings Network Driver DOS Client DOS Client, Windows Optimization or OS/2 ® Client, Server Maximum Modem 9600 Baud No Modem, 1200, Speed 2400, 9600, 19200, and 38400 Baud 9. Use the arrow keys to highlight one of the options. Press [Enter]. A seco[...]

  • Page 39

    Changing the 3C529 Adapter Options 3-6 3C529 Adapter Options The 3C529 adapter options and default settings are: ■ Network Driver Optimization [DOS Client] ■ Maximum Modem Speed [9600 Baud] Network Driver Optimization This option specifies whether to optimize the network driver for a DOS client, a Microsoft ® Windows ™ or IBM OS/2 client, or[...]

  • Page 40

    Changing the 3C529 Adapter Options 3-7 If you experience problems with your modem, such as dropped characters or excessive retries, selecting a higher option setting should help. If the problem is not due to the EtherLink III driver, changing the option setting will not make a difference. NOTE: The default value (9600 baud) works whether you have a[...]

  • Page 41

    Connecting to the Network 4- 1 Chapter 4 Connecting to the Network This chapter describes how to connect the following types of network cables to the 3C529 adapters: Cable Type Software Setting Connector Thin coaxial On-board transceiver* BNC Twisted-pair On-board transceiver† RJ-45 Thick coaxial External transceiver AUI (15-pin) * Default settin[...]

  • Page 42

    Connecting to the Network 4-2 Figure 4-1 shows the backplates of the adapters. AUI connector BNC connector AUI connector RJ-45 connector 3C529 3C529-TP Figure 4-1. Adapter Backplates Connecting to the On-board T ransceiver Follow these steps to connect the appropriate cable to the 3C529 adapter. Connecting to Thin Ethernet Cable The 3C529 adapter d[...]

  • Page 43

    Connecting to the Network 4- 3 3. Connect the T connector to the adapter’s BNC connector (see Figure 4-2). a. Align the T connector’s slots with the pegs on the BNC connector. b. Push the T connector in and twist it clockwise until it stops. BNC connector Thin Ethernet cable Figure 4-2. Connecting Thin Ethernet Cable[...]

  • Page 44

    Connecting to the Network 4-4 Connecting to T wisted-pair Cab le The 3C529-TP adapter default setting uses the on-board transceiver with twisted-pair cable. 1. Make sure that the connector on your cable is wired appropriately for the adapter. Figure 4-3 shows the RJ-45 connector pin assignments. 1 2 3 4 5 6 7 8 RD+ TD+ TD– RD– 12345678 Figure 4[...]

  • Page 45

    Connecting to the Network 4- 5 3. Insert the RJ-45 plug into the adapter socket (see Figure 4-4). NOTE: The LED on the 3C529-TP adapter confirms that there is a link to the hub. When you first install the adapter and power up the computer, the LED will be lit, but the link beat is inactive. For the link beat to be active (enabled), you need to have[...]

  • Page 46

    Connecting to the Network 4-6 Connecting to the External T ransceiver When using an external transceiver, you must first set the transceiver type to External when you configure the adapter. Refer to Chapter 2. Table 4-1 lists the pin assignments for the AUI (attachment unit interface) connector. Table 4-1. AUI Connector Pin Assignments Pin Function[...]

  • Page 47

    Connecting to the Network 4- 7 To connect the AUI cable: 1. Locate the adapter’s AUI connector and move the slide latch to the open position (see Figure 4-5). Closed AUI connector Slide latch Open Figure 4-5. Slide Latch[...]

  • Page 48

    Connecting to the Network 4-8 2. Connect the AUI cable to the AUI connector on the adapter, as shown in Figure 4-6. Move the slide latch to the closed position to lock the cable in place. AUI port AUI connector Figure 4-6. Connecting the AUI Cable[...]

  • Page 49

    Connecting to the Network 4- 9 3. Connect the other end of the AUI cable to the external transceiver (see Figure 4-7). Unshielded twisted-pair cable External transceiver AUI cable Figure 4-7. Attaching the External Transceiver Proceed to Chapter 5 to install the network drivers.[...]

  • Page 50

    Installing the Network Drivers 5-1 Chapter 5 Installing the Network Drivers This chapter describes AutoLink automatic installation procedures for Novell ® NetWare network drivers and manual installation procedures for non-NetWare network drivers. These network drivers are required to let the 3C529 adapter work with your network operating system (N[...]

  • Page 51

    Installing the Network Drivers 5-2 ■ Your computer must have only one 3C529 adapter installed in it. ■ Your computer must be intended for use as a DOS client. Performing the AutoLink auto installation procedure from the EtherDisk diskette accomplishes the following: ■ Installs all necessary NetWare DOS client software ■ Automatically logs o[...]

  • Page 52

    Installing the Network Drivers 5-3 4. Type at the prompt: INSTALL [Enter] 5. The first time you use the diskette to install an adapter, a license screen appears. To accept the terms and conditions of the 3Com end-user software license agreement, type the following: Y The auto installation screen shown in Figure 5-1 appears. Figure 5-1. Auto Install[...]

  • Page 53

    Installing the Network Drivers 5-4 7. When the main menu screen shown in Figure 5-2 appears, select NetWare DOS ODI Client and press [Enter]. Figure 5-2. Main Menu NOTE: Auto installation with configuration will take several minutes. 8. Reboot the computer when the auto installation process is finished. When you do this, a DOS ODI client starts. NO[...]

  • Page 54

    Installing the Network Drivers 5-5 NOTE: The NetWare 4.x server driver for NetWare 3.11 requires that you load the 3C5X9.LAN driver along with the following NLMs (NetWare Loadable Modules). – LSLENH.NLM – PATCHMAN.NLM – MSM31X.NLM – ETHERTSM.NLM All of the files are located on the EtherDisk diskette. These files must all be copied to the sa[...]

  • Page 55

    Installing the Network Drivers 5-6 Installing the 3C529 Adapter Drivers for a Non-NetW are NOS To install non-NetWare NOS drivers, follow these steps: 1. Return to the main menu shown in Figure 5-2. If you have exited the EtherDisk diskette, follow steps 1 through 6 in the section “Auto Installing the 3C529 Adapter Driver for a NetWare NOS” to [...]

  • Page 56

    Installing the Network Drivers 5-7 If Y ou Are Running Multiple Adapters If you are running multiple adapters, you need to specify which adapter you want the driver to recognize by inputting the slot number into the correct file. With 3+Open or LAN Manager If you are running 3Com’s 3+Open ® or Microsoft LAN Manager network operating systems, inp[...]

  • Page 57

    Troubleshooting 6-1 Chapter 6 T roub leshooting This chapter describes information for isolating and solving problems. Running the Diagnostic Program Run the diagnostic program on your installed 3C529 adapter to test for setup/configuration or physical board problems. The program is located on the EtherDisk diskette. The diagnostic program contains[...]

  • Page 58

    Troubleshooting 6-2 To start the Configuration and Diagnostic Program, follow these steps: NOTE: If this computer is an operating server, notify all users of the server to save their work and log out from the network. The Configuration and Diagnostic Program disrupts the normal operation of servers and workstations, so work that is not saved may be[...]

  • Page 59

    Troubleshooting 6-3 Figure 6-1. Auto Installation Screen Figure 6-2. Main Menu[...]

  • Page 60

    Troubleshooting 6-4 7. When the Configuration and Diagnostic screen appears, select Configuration and Diagnostic Program. If you are testing multiple adapters, a screen displaying multiple adapters will appear. Highlight the adapter you want to test and press [Enter]. A screen similar to the one shown in Figure 6-3 appears, showing your selection. [...]

  • Page 61

    Troubleshooting 6-5 NOTE: You can also run the tests from the command line. For more information, refer to Appendix A. 1. Under the Test pull-down menu, select Run Tests. Press [Enter]. The Run Tests dialog box appears, similar to the one shown in Figure 6-4. Figure 6-4. Run Tests Dialog Box 2. Press [Enter] to start the Group 1 tests. Each test is[...]

  • Page 62

    Troubleshooting 6-6 If you want to run the tests continuously, go to the Repetitions box on the Test Setup screen shown in Figure 6-5, and select Continuous (and deselect Halt on Error in the Errors box). The tests will continue to run until you abort them. Refer to the section “Changing the Test Setup” for more information. Changing the T est [...]

  • Page 63

    Troubleshooting 6-7 2. Press [Tab] to move from field to field and high- light any field within the Test Setup dialog box. 3. If you want to change a setting in any field, follow these steps: a. In the Group Select box, use the arrow keys to select a test group. b. In the Group X Tests box, use the arrow keys to highlight a test. Press the [Space B[...]

  • Page 64

    Troubleshooting 6-8 If a T est F ails If any test fails, you can get additional information by highlighting the test that failed in the Run Tests dialog box and pressing [Enter]. You can also highlight the <Zoom> command button and press [Enter]. The program notifies you of the error and suggests actions you can take to solve the problem. Set[...]

  • Page 65

    Troubleshooting 6-9 If you do not have a loopback plug, you can order one from your authorized network supplier (3Com part number 3C537) or you can make your own. To assemble the loopback plug, connect two 50-ohm network cable terminators to a T connector, as shown in Figure 6-6. You can purchase the terminators from your network supplier (3Com par[...]

  • Page 66

    Troubleshooting 6-10 Setting Up an Echo Server If your echo server contains the 3C529 or 3C529-TP adapter, select the Echo Server menu item under the Test menu, and select the <Start> command button to make the computer an echo server. If you are setting up an echo server using a 3Com adapter other than the 3C529 or 3C529-TP adapter, follow t[...]

  • Page 67

    Troubleshooting 6-11 4. From the main menu, select Echo Server Setup. The program notifies you that your computer is now set up as an echo server. Running the Group 3 Test To run the Group 3 test on the 3C529 adapter: 1. Start the Configuration and Diagnostic Program. This program must be on the computer containing the adapter you want to test. 2. [...]

  • Page 68

    Troubleshooting 6-12 1. Make sure that the 3C529 or 3C529-TP adapter is installed in an IBM PS/2 or in any compatible UL-listed personal computer containing a Micro Channel bus. 2. Make sure that the board is seated correctly in the slot. Check the adapter installation by reviewing the installation instructions in Chapter 1. NOTE: The maximum netwo[...]

  • Page 69

    Troubleshooting 6-13 6. If you are running the Group 3 test, make sure that the adapter is connected to a properly cabled and inactive network and that an echo server is set up on the network. 7. Make sure that the settings for the adapter’s options are not the same settings used in the system or on any other adapter boards installed in the compu[...]

  • Page 70

    Troubleshooting 6-14 Hardware Check whether there are any specific hardware problems, such as broken traces or loose/broken solder connections. Link Beat LED The 3C529-TP adapter has an LED for the link beat (see Figure 6-7). Link beat LED Figure 6-7. Link Beat LED The link beat LED confirms that there is an active connection between the 3C529-TP a[...]

  • Page 71

    Troubleshooting 6-15 NOTE: When you first install the adapter and power up the computer, the LED will be lit, but the link beat is inactive. For the link beat to be active (enabled), you need to have run the Group 3 test or have loaded the network drivers. If you are experiencing any problems, first make sure that your hub complies with the 10BASE-[...]

  • Page 72

    Using the Configuration and Diagnostic Program A-1 Appendix A Using the Configuration and Diagnostic Program Using the Menus You can use the keyboard (function keys or speed keys) or a mouse to access the command buttons. Each access method is discussed in this appendix. The Configuration and Diagnostic Program is arranged in the following hierarch[...]

  • Page 73

    Using the Configuration and Diagnostic Program A-2 Using the Keyboard The following table describes the keys to use with the Configuration and Diagnostic Program. Table A-1. Definition of Keys Key Definition Arrow Keys Let you scroll through a list of menu items or a list box. [Del] Deletes the character at the cursor in a text edit box. [End] Move[...]

  • Page 74

    Using the Configuration and Diagnostic Program A-3 Table A-1. Definition of Keys (continued) Key Definition [PgDn] Moves the cursor down one screen. [PgUp] Moves the cursor up one screen. [Shift]+[Tab] Moves the cursor backward through the fields in a dialog box. [Space Bar] Inserts or removes a check from a checkbox. Also enables/disables individu[...]

  • Page 75

    Using the Configuration and Diagnostic Program A-4 Choosing a Menu Item Listed below are the menu items in the Configuration and Diagnostic Program. Each menu item is explained in the help screens. Press [F1], tab to the <Index> command button, and press [Enter] to see the list of help screens included in the program. Table A-2. Definition of[...]

  • Page 76

    Using the Configuration and Diagnostic Program A-5 Table A-2. Definition of Menu Items (continued) Menu Menu Item Description View Adapter Information Lets you view specific adapter information. Adapter Statistics Displays the network statistics maintained by the adapter. Definitions of the statistics are located in the on-line help. Select Select [...]

  • Page 77

    Using the Configuration and Diagnostic Program A-6 Help If you need additional information about any item in the diagnostic program, press [F1] to display the help screen. Use the [PgDn] and [PgUp] keys or the arrow keys to scroll through the help screens. Tab to the <Index> command button and press [Enter] to see the list of help screens inc[...]

  • Page 78

    Using the Configuration and Diagnostic Program A-7 Exiting the Program To exit a dialog box, press [Esc]. To exit the program, choose Exit from the Quit menu or press [F3]. Using the Command Line There are two ways to configure and test the 3C529 adapter: ■ Automatically, from the menu program, by selecting the options in the Configuration and Di[...]

  • Page 79

    Using the Configuration and Diagnostic Program A-8 To configure and test the 3C529 adapter from the command line, follow these steps: 1. Exit the Configuration and Diagnostic Program. 2. At the system prompt for the drive containing the Configuration and Diagnostic Program, type: 3C5X9CFG [command keyword] [parameter list] You can get help informat[...]

  • Page 80

    Using the Configuration and Diagnostic Program A-9 Command Line Keywords You can use the first two characters of any command or parameter as a shortcut. For example, 3C5X9CFG HE RU means 3C5X9CFG HELP RUN. The command keywords and parameters are not case-sensitive. A more detailed description of these parameters is contained in the on-line help fil[...]

  • Page 81

    Specifications B-1 Appendix B Specifications Listed below are the specifications for the 3C529 and 3C529-TP adapters. Network Interface 3C529 adapter: Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband CSMA/CD local area network 3C529-TP adapter: IEEE 802.3i 10BASE-T industry standard for a 10 Mbps CSMA/CD local area network Physical Dime[...]

  • Page 82

    Specifications B-2 Cable Requirements To remain compliant with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to these devices. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment. Suggested cable types are: ■ Thin Ethernet[...]

  • Page 83

    Error Messages C- 1 Appendix C Error Messages This appendix lists in alphabetical order the EtherDisk diskette on- line error messages. The text of each error message suggests possible causes of the error condition and gives the appropriate remedy in most cases. If error conditions persist, refer to Chapter 6, “Troubleshooting.” A diagnostic te[...]

  • Page 84

    Error Messages C-2 Either there is no boot PROM installed on the adapter or the selected boot PROM base address is being used by another device or software program installed by the computer. Do you want to save the configuration anyway? The adapter’s I/O base address, interrupt request level, and transceiver type have been successfully selected w[...]

  • Page 85

    Error Messages C- 3 There is only one transceiver on the board. This selection cannot be changed. Unable to configure boot PROM base address at line x in the configuration file. The boot PROM is disabled. Unable to configure boot PROM base address. The boot PROM is disabled. Unable to configure Link Beat at line x in the configuration file. The on-[...]

  • Page 86

    Error Messages C-4 Unable to recognize value xxxxx on the command line. Please change to a valid setting. Unable to recognize variable value xxxxx at line x in the configuration file. Please change to a supported variable. Unable to recognize variable value xxxxx at line x in the configuration file. Please change to a valid setting. Use a later ver[...]

  • Page 87

    Technical Support D- 1 Appendix D T echnical Suppor t This appendix explains how to obtain worldwide support for 3Com adapters and software. On-line Pr oduct Suppor t 3Com offers worldwide product support 24 hours a day, seven days a week, through automated on-line systems. CardBoar d SM Bulletin Boar d Service CardBoard is 3Com’s menu-driven bul[...]

  • Page 88

    Technical Support D-2 Taiwan (886) (2) 5776160 – up to 14400 baud U.K. (44) (44) 2 278278 – up to 14400 baud U.S. (1) (408) 980-8204 – up to 14400 baud For information on international CardBoard access numbers added since this manual was published, contact your local 3Com office. Refer to the list of international sales offices later in this [...]

  • Page 89

    Technical Support D- 3 Local access to 3Com’s fax system is available within the following countries using the numbers listed below: Denmark 800 17319 Finland 98 001 4444 France 05 90 81 58 Germany 0130 81 80 63 Italy 1678 99085 Netherlands 06 0228049 Norway 05 01 1062 Sweden 020 792954 U.K. 0800 626403 Ask3Com SM On-line Service Ask3Com is an on[...]

  • Page 90

    Technical Support D-4 3Com Documentation on CD-ROM An extensive library of 3Com product documentation is available in CD-ROM format through Support on Site ™ for Networks subscription service. This multivendor CD-ROM service, offered by Computer Library ™ , a division of Ziff Communications Company, contains technical information and documentat[...]

  • Page 91

    Technical Support D- 5 Outside the U.S. and Canada To locate a 3Com authorized service partner near you, contact your local 3Com sales office. Australia (61) 2 959 3020 Belgium/Netherlands (31) 3402 55033 Brazil 55 11 530 2318 France (33) 1 698 66800 Germany (49) 89 627320 Hong Kong (852) 868 9111 Italy (39) 22 7302041 Japan (81) 3 3243-9234 Mexico[...]

  • Page 92

    Technical Support D-6 Returning Pr oducts f or Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization number (RMA). A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense. When you call for an RMA number, be prepared to provide the product na[...]

  • Page 93

    Index 1 Index 3C529 coax adapter, xiii changing options, 7, 3-1 configuring, 7, 3-1 connecting to the network, 8, 4-2, 4-6 default settings, 8, 3-1, 3-5 installation, 2, 1-2 multiple, 3-4, 5-7, 6-4 options, 3-6 specifications, B-1 troubleshooting, 6-1, 6-12 unpacking, 1, 1-1 3C529-TP adapter, xiii changing options, 7, 3-1 configuring, 7, 3-1 connec[...]

  • Page 94

    Index 2 C cable default software settings, 8, 4-1 FCC requirements, B-2 recommended, 6-12 thick coaxial (AUI), connecting to, 4-6, 4-8 thin coaxial, connecting to, 4-2, 4-3 twisted-pair, connecting to, 4-4, 4-5 CardBoard, D-1 CardFacts, D-2 check box, A-6 command buttons, A-6 command line keywords, A-9 CompuServe, D-3 configuration adapter, 7, 3-1 [...]

  • Page 95

    Index 3 F FCC cable requirements, B-2 fax service (CardFacts), D-2 File Options, A-5 load, A-5 print, A-5 save, 3-5, A-5 function keys, defined, A-2 G Group 1 tests defined, 6-1 starting, 6-4 Group 2 test defined, 6-1 setting up, 6-8 troubleshooting, 6-12 Group 3 test defined, 6-1 echo server, 6-10 running, 6-11 setting up, 6-9 troubleshooting, 6-1[...]

  • Page 96

    Index 4 M maximum modem speed, 3-5 default, 7, 3-5 defined, 3-6 mean time between failures (MTBF), B-1 memory managers, 6-1 menu hierarchy, A-1 menu items Install Configure Adapter, A-4 Quit About, A-4 Command Line Help, A-4, A-8, A-9 Driver Installation Help, A-4 Exit, A-4, A-7 Select Select Adapter, A-5 Test Echo Server, A-4 Run Tests, 6-5, A-4 T[...]

  • Page 97

    Index 5 O on-board transceiver BNC, 8, 4-2 RJ-45, 8, 4-4 on-line help, A-6, A-8 [F1], A-2, A-6, A-7 index, A-6 on-line technical services 3ComFacts CardFacts, D-2 NetFacts, D-2 Ask3Com, D-2 CardBoard BBS, D-1 on-screen command help, A-8 option settings, 3-5, 3-6 OS/2 client, 3-5, 3-6 P physical dimensions, B-1 power requirements, B-1 print help fil[...]

  • Page 98

    Index 6 T (continued) transceiver default software setting, 8, 4-1 external, 8, 2-3, 4-6, 4-9 on-board BNC, 8, 4-2 RJ-45, 8, 4-2, 4-4 transceiver type, 6, 8, 2-3 troubleshooting, 6-1 hardware, 6-14 software, 6-15 tips, 6-11 twisted pair, 8, 4-4 U unpacking adapter, 1, 1-1 W Windows, 3-5, 3-6 Z Zoom command button, 6-8[...]