3Com V7111 manuel d'utilisation

3Com ® VCX ™ V7111 VoIP Gateway Installation Guide System Release 4.8 http://www.3com.com Part Number 900-0391-01 Rev AB Published December 2 006[...]

3Com Corporation, 350 Campus Dr ive, Marlborough MA 01752-3064 Copyright © 2003 - 2006, 3Com Corporation. All rights re served. No part of this docu mentation may be reproduced in any form or by any means or u sed to make any derivative work (su ch as transl ation, transformation, or a daptation) without w r itten permission from 3Com Corporation.[...]

C ONTENTS A BOUT T HIS G UIDE 7 How to Use This Guide 8 Conventions 9 Documentation Comment s 9 Notices 9 WEEE EU Directive 9 10 Abbreviations and Terminology C HAPTER 1: Q UICK S TART 11 C HAPTER 2: I NSTALLING THE V7111 13 Installing the V7111 13 Unpacking 13 Package Contents 14 19-inch Rack Installation Package 14 Mounting the V7111 14 Cabling t[...]

32 Basic Control Protocol Pa rameters 32 Configuring Basic MGCP Param eters Configuring Basic H.32 3 Parameters 34 36 Configuring Basic SIP Parameters Example of Connecting Two xxx Devices 38 C HAPTER 4: C HANGING THE V7111 U SERNAME AND P ASSWORD 39 C HAPTER 5: R ESTORING AND B ACKING U P THE V7111 C ONFIGURATION 41 C HAPTER 6: M ONITORING THE V71[...]

FCC Statement 69 O BTAINING S UPPORT FOR Y OUR 3C OM P RODUCT 71 Customer Support 71 3Com VCX V7111 Analog Gateway Installation Guide 5[...]

6 3Com VCX V7111 Analog Gateway Installation Guide[...]

A BOUT T HIS G UIDE This guide describes the installation of t he V7111 VoIP media gateways. The model numbers that this manual supports are:  VCX V7111 VoIP Gateway 2 FXS (3CRVG71115-07)  VCX V7111 VoIP Gateway 4 FXS (3CRVG71110-07)  VCX V7111 VoIP Gateway 8 FXS (3CRVG71111-07)  VCX V7111 VoIP Gateway 24 FXS (3CRVG71112-07)  VCX V71[...]

How to Use This Guide This book covers these topics: Chapter 1: Quick Start  Chapter 2: Installing the V7111  Chapter 3: Configuring the V7111  Chapter 4: Changing the V7111 Username and Password  Chapter 5: Restoring and Ba cking Up the V7111 Configuration  Chapter 6: Monitoring the V7111  Chapter 7: Upgrading the V7111  Chapt[...]

Conventions Table 1 lists conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Description Information that describes important features or instructions. Information note Information that alerts you to potential loss of data or potential damage to an applic ation, device, system, or network. Caution Information tha[...]

Abbreviations and Terminology Each abbreviation, unless widely used, is spell ed out in full when first used. Only industry- standard terms are used throughout this manual. Hexadecimal notation is indicated by 0x preceding the number. Where "network" appears in this manual, it means LAN, WAN, etc. accessed via the gateway's Ether net[...]

C HAPTER 1: Q UICK S T ART This guide provides you with information on how to install the V7111 for the first time. Prior knowledge of IP netwo rks is preferred. Refer to the configurat ion procedures, outlined in Figure 1 , for information on how to install, initialize, configure the device and make calls. For detailed information on how to fully [...]

12 3Com VCX V7111 Analog Gateway Installation Guide[...]

C HAPTER 2: I NST ALLING THE V71 1 1 This section provides information on t he installation procedure for the V7111 (see Installing the V711 1 ) and the V7111 24-PORT. For information on configuring the gat eway, see Chapter 3: Configuring the V711 1 . WARNING: The V7111 is supplied as a sealed unit and must only be installed and serviced by qualif[...]

5 Notify 3Com or your local supplier of any damage or discrepancies. 6 Retain any diskettes or CDs. Package Contents Ensure that in addition to the V7111, the package contains:  AC power cable.  Small plastic bag containing four anti-slide bumpers for desktop installation. 19-inch Rack Installation Package Additional option is available for i[...]

Figure 3 View of the V7111 Base 2 3 1 Table 2 View of the V7111 Base Item # Functionality 1 Square slot used to attach anti-slide bump ers (for desktop mounting) 2 Oval notch used to attach the V7111 to a wall 3 Screw opening used to attach the V7111 to a 19-inc h shelf rack Mounting the V7111 on a Desktop Attach the four (supplied) anti-slide bum [...]

Installing the V7111 in a 19-inch Rack The V7111 is installed in a standard 19-inch rack by placing it on a shel f preinstalled in the rack. The 19-inch rack shelf is not sup plied in the standard package kit, but can be ordered separately. For ordering a nd pricing, please contact your networ k distributor. Figure 4 V7111 Rack Mount 1 2 Table 3 V7[...]

Figure 5 V7111 Rear Panel Connectors 1 2 3 4 4 5 6 5 Table 4 V7111 Rear Panel Component Descriptions Item # Label Component Description 1 100-240~0.3A max. AC power supply socket 2 Ethernet 10/100 Base-TX Uplink port 3 RS-232 RS-232 status port (requires a DB-9 to PS/2 adaptor) 4 FXS or FXO A label that distinguishes between FXS & FXO devices 5[...]

Figure 6 RJ-45 Ethernet Connector Pinouts 1 2 3 4 5 6 7 8 RJ-45 Connecto r and Pinout 4, 5, 7, 8 not connected 1 - Tx+ 2 - Tx- 3 - Rx+ 6 - Rx- Figure 7 Phone Connector Pinouts 1 2 3 4 1 - 2 - 3 - 4 - Not connected RJ-11 Connector and Pinout Not connected Tip Ring Figure 8 PS/2 Pinouts 2 3 6 PS/2 Femal e Connecto r and Pin out (TD) - Tr ansmi t Da t[...]

When you have completed the above relevant sections you are then ready to start configuring the gateway (see Chapter 3: Configurin g the V7111 ). Unpacking To unpack the V7111 24-PORT, follow these 6 steps: 1 Open the carton and remove packing materials. 2 Remove the V7111 24-PORT gateway from the carton. 3 Check that there is no equipment damage. [...]

CAUTION: Rack Mount Safety Instructions (UL) When installing the chassis in a rack, be sure to implement the following Safety instructions recommended by Underwriters Laboratories: • Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room[...]

7 Use four standard rack screws to attach t he device to the rack. These scre ws are not provided with the device. Figure 11 V7111 24-PORT with Brackets for Rack Installation Cabling the V7111 24-PORT Figure 12 illustrates the rear panel of the V7111 24-PORT. For descriptions of the V7111 24- PORT rear panel components, see Table 6 . Cable your V71[...]

Table 7 V7111 24-PORT Cables and Cabling Procedure Cable Cabling Procedure Protective earthing strap Connect an earthed strap to the chassis prot ec tive earthing screw and fasten it securel y according to the safety standards. Connect the Ethernet connection on the V7111 24-PORT directly to the network using a standard RJ-45 Ethernet cable. For co[...]

Figure 14 50-pin Telco Connector (V7111 24-PORT/FXS only) 1 25 26 50 Pi n Num bers Figure 15 V7111 24-PORT in a 19-inch Rack with MDF Adaptor Data Cntrl Read y CONFIG 1 2 3 4 5 ON RS-232 Eth 1 Eth 2 ANALOG LI NES 1- 20 100 - 250V~ 50 - 60Hz 2A AC Pow er Cord Grounding St rap RS-232 Cable 50-pin f emal e Telc o connect or Back-up LAN Cable to E th 2[...]

Table 8 Pin Allocation in the 50-pin Telco Connector Phone Channel Connector Pins Phone Channel Connector Pins 1 1/26 13 13/38 2 2/27 14 14/39 3 3/28 15 15/40 4 4/29 16 16/41 5 5/30 17 17/42 6 6/31 18 18/43 7 7/32 19 19/44 8 8/33 20 20/45 9 9/34 21 21/46 10 10/35 22 22/47 11 11/36 23 23/48 12 12/37 24 24/49 Figure 16 V7111 24-PORT RS-232 Cable Wiri[...]

C HAPTER 3: C ONFIGURING THE V71 1 1 The V7111 application software already resides in the device’s flash memory when it is supplied (with factory default parameter s). V7111 devices also include an Embedde d (integrally stored) Web Server. Assigning the V7111 IP Addres s describes how to assign an IP address to the V7111. Basic Control Protocol [...]

Table 9 V7111 Default Networking Parameters Parameter Default Value FXS 10.1.10.10 FXO 10.1.10.11 FXS / FXO 10.1.10.10 V7111 default subnet mask is 255.255.0.0, default gat ew ay IP address is 0.0.0.0 Assigning an IP Address Using HTTP To assign an IP address using HTTP, follow these 8 steps: 1 Disconnect the V7111 from the network and rec onnect i[...]

8 Restore your PC’s IP address & subnet mask to what they origina lly were. If necessary, restart your PC and re-access the V7111 via the Embedded Web Server with its new assigned IP address. Assigning an IP Address Using BootP BootP procedure can also be performed using any standard compatible BootP server. You can also use BootP to load the[...]

Figure 17 Client Configuration Screen with Blank Par ameters Assigning an IP Address Using the Voice Menu Guidance To assign an IP address using the voic e menu guidance, follow these 7 steps: 1 Connect a telephone to one of the FXS ports . Lift the handset and dial ***12345 (three stars followed by the digits 1, 2, 3, 4, 5). 2 Wait for the 'c[...]

5 To change the default gateway IP address, press 3 followed by the # key.  The current default gateway address of t he gateway is played. Press # to change it.  Dial the new default gateway address; e.g. 192*168*0*1 and press # to finish.  Review the new default gateway address, and press 1 to save it. 6 Hang up the handset. Access the ga[...]

TM 2 Use a serial communication software (e.g., HyperTerminal ) to connect to the V7111. Set your serial communication software to the following communications port settings:  Baud Rate: 115,200 bps (V 7111 24-PORT), 9,600 bps (V7111)  Data bits: 8  Parity: None  Stop bits: 1  Flow control: None The CLI prompt is available immediatel[...]

3 Load your previously backed-up ini file, or the default ini file (received with the software kit). To load the ini file via the Embedded Web Server, refer to the V7111 User’s Manual. 4 Press again on the ‘Reset’ button (this time for a short period). To restore the networking param eters of the V7111 24-PORT to their initial state, follow t[...]

4 Click OK ; the ‘Quick Setup’ screen is accessed, shown in Figure 19 (MGCP), Figure 20 (H.323), and Figure 21 (SIP). Basic Control Protocol Parameters To configure the V7111 basic control protocol parameters use the Embedded Web Server’s ‘Quick Setup’ screen.  For MGCP, see Configuring Basic MGCP Parameters .  For H.323, see Config[...]

Figure 19 V7111 MGCP Quick Setup Screen To configure basic MGCP param eters, follow these 10 steps: 1 If your network features a DNS server, in t he fields ‘DNS Primary Server IP’ and ‘DNS Secondary Server IP’, enter the IP address of the primary and secondary DNS servers (clarify with your network administrator). Note that the DNS server o[...]

7 In the ‘Gateway Name’ field, enter a name to the device. (For exam ple: ‘gateway1.com’). Ensure that the name you choose is the one that the Call Manager /Agent is configured with to identify your V7111. 8 In the ‘Endpoint Name’ field, enter an intuit ive endpoint name. Ensure that the endpoint name you choose is the one that the Call[...]

To configure basic H.323 param eters, follow these 7 steps: 1 If the V7111 is connected to a router with NAT enabled, perform the following procedure. If it isn’t, leave the ‘NAT IP Address’ field undefined.  Determine the “public” IP address assigned to the router (by using, for instance, router Web management). Enter this public IP a[...]

 Click Quick Setup ; you’re returned to the ‘Quick Setup’ screen. 7 Click the Reset button and click OK in the prompt; the V7111 applies the changes and restarts. This takes approximately 2 minutes to complete. When the V7111 has finished restarting, the Power and Ready LEDs on the front panel are lit green. Configuring Basic SIP Parameter[...]

To configure basic SIP parame ters, follow these 9 steps: 1 If the V7111 is connected to a router with NAT enabled, perform the following procedure. If it isn’t, leave the ‘NAT IP Address’ field undefined.  Determine the “public” IP address assigned to the router (by using, for instance, router Web management). Enter this public IP add[...]

8 Allocate V7111 endpoints (analog lines) and their corresponding phone num bers to incoming IP calls by completing these steps:  Click the arrow button next to the ‘E ndpoint Phone Number’ label; the ‘Endpoint Phone Numbers’ screen opens.  Enter the number of a channel, starting with 1, (or a group of channels), under the ‘Channel([...]

C HAPTER 4: C HANGING THE V71 1 1 U SERNAME AND P ASSWORD To prevent unauthorized access to the Em bedded Web Server, two user accounts are available, a primary and secondary. For detailed in formation on the user account mechanism, refer to the V7111 User’s Manual. It is recommended that you change the default username and password of the accoun[...]

2 To change the username of an account, enter t he new username in the field ‘User Name’ and click the button Change User Name ; the new username is applied immediately and the ‘Enter Network Password’ screen appears (shown in Figure 18 ). Enter the updated username in the ‘Enter Network Password’ screen. Note that the username can be a[...]

C HAPTER 5: R EST ORING AND B ACKING U P THE V71 1 1 C ONFIGURA TION The ‘Configuration File’ screen enables you to restore (load a n ew ini file to the gateway) or to back up (make a copy of the VoIP gateway ini file and store it in a directory on your PC) the current configuration the gateway is using. Back up your configuration if you want t[...]

To back up the ini file, follow these 4 steps: 1 Click the Get ini File button; the ‘File Download’ window opens. 2 Click the Save button; the ‘Save As’ window opens. 3 Navigate to the folder where you want to save the ini file. 4 Click the Save button; the VoIP gateway copies the ini file into the folder you selected. To restore the ini fi[...]

C HAPTER 6: M ONIT ORING THE V 7 111 The V7111 provides several ways of m onitoring the status of the gateway:  Monitoring the V7111 front panel LEDs (see Monitoring the V7111 Front Panel LEDs ). Monitoring the  Monitoring the V7111 channels via the Embedded Web Server (see V7111 Channels ). Monitoring the V7111 Front Panel LEDs The V7111 fro[...]

Table 11 Definition of V7111 24-PORT Front Panel LED Indicators Label Type Color State Function Green ON Device Powered, self-test OK Ready Device Status Orange Blinki ng Software Loading/Initialization Red ON Malfunction Green ON Valid 10/100 Base-T X Ethernet connection Ethernet Link Status LA N Red ON Malfunction Green Blinking Sending and recei[...]

The color of each channel shows the call status of that channel. See Table 12 for information on the different status es a call can have. Table 12 Channel Status Color Indicators Indicator Color Label Description Gray Inactive Indicates this channel is c urrently onhook Lime Green RTP Active Indicates an active RTP stream. Not Connected (FXO only) [...]

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C HAPTER 7: U PGRADING THE V71 1 1 To upgrade the V7111 (load new so ftware or auxiliary files ont o the VoIP gateway) use the Software Update feature, available through the Embedd ed Web Server. The ‘Software Update’ menu comprises two submenus: Software Upgrade Wizard  Software Update Wizard (see ).  Auxiliary Files (see Updating the Au[...]

Figure 26 Start Software Upgrade Screen At this point, the process can be cancel ed with no consequence to the device (click the Cancel button). If you continue t he process (by clicking the Start Software Upgrade button, the process must be followed through and completed with a device reset at the end. If you click the Cancel button in any of the [...]

Figure 27 Load a cmp File Screen 4 Click the Browse button, navigate to the cmp file and click the button Send File ; the cmp file is loaded to the device and you’re notified as to a successful loading (see Figure 28 ). Figure 28 File Successfully Loaded into the Device Notification 5 Note that the four action buttons ( Cancel , Reset , Back , an[...]

You can now choose to either:  Click Reset ; the device resets, utilizing the new cmp you loaded and utilizing the current configuration files.  Click Cancel ; the device resets utilizing the cmp, ini and all other configuration files that were previously stored in flash memo ry. Note that these are NOT the files you loaded in the previous Wi[...]

You can now choose to either:  Click Cancel ; the device resets utilizing the cmp, ini and all other configuration files that were previously stored in flash memo ry. Note that these are NOT the files you loaded in the previous Wizard steps.  Click Reset ; the device resets, utilizing the new cmp and ini file you loaded up to now as well as u[...]

Figure 31 FINISH Screen Figure 32 ‘End Process’ Screen 9 Click the End Process button; the ‘Quick Setup’ screen appears and the full Web application is reactivated. 52 3Com VCX V7111 Analog Gateway Installation Guide[...]

Updating the Auxiliary Files The auxiliary files are configuration dat files that are loaded to t he gateway (in addition to the ini file) to enable enhanced gatew ay provisioni ng. The following common auxiliary files are available: coefficient, Voice Prompts (MGC P only) and Call Progress Tones (CPT). For information on additional auxiliary file [...]

Figure 33 Auxiliary Files Screen (MGCP Gateways) To save the loaded auxiliary files to flash memory, follow these 2 steps: 1 Click the Save Configuration button on the main menu bar; the ‘Save Configuration to the Flash Memory’ screen is displayed. Saving an auxiliary file to flash memory may disrupt traffic on the device. To avoid this, disabl[...]

To reset the V7111, follow these 2 steps: 1 Click the Reset Device button on the main menu bar; the ‘Reset’ screen is displayed. 2 Click the Reset button in the middle of the screen; the auxiliary files are saved into flash and the V7111 restarts. This takes approximately 2 minutes to complete. When the V7111 has finished restarting, the Power [...]

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C HAPTER 8: R EGULA T OR Y I NFORMA TION V7111 FXS Regulatory Information Declaration of Conformity Application of Council Directives : 73/23/EEC (including am endm ents), 89/336/EEC (including am endm ents), Standards to which Conformity is Declared : EN 55022: 1998, Class B EN55024:1998 EN61000-3-2: 1995 (including amendm ents A1: 1998, A2: 1998,[...]

Par la présente [3Com Ltd] déclare que l'a ppareil [V7111/FXS Series] est conforme au x exigences essentielles et aux autres disposit ions pertinentes de la dir ective 89/336/EEC, 73/23/EEC French Hiermit erklärt [3Com Ltd], dass sich dieser/diese/dieses [V7111/F XS Series] in Übereinstimmung mit den gr undlegend en Anforderungen und den a[...]

Safety Notice Installation and service of this unit must only be performed by authorized, qualified service personnel. To avoid risk of fire use 26AWG or higher wiring to connect the FXS telecom ports. Telecommunication Safety The safety status of each port on the gatewa y is declared and detailed in the table below: Ports Safety Status Ethernet (1[...]

V7111 FXO Regulatory Information Declaration of Conformity Application of Council Directives : 73/23/EEC (including am endm ents), 89/336/EEC (including am endm ents), 1999/5/EC Annex-II of the Directive Standards to which Conformity is Declared : EN55022: 1998, Class B EN55024:1998 EN61000-3-2: 1995 (including amendm ents A1: 1998, A2: 1998, A14: [...]

Alulírott, [3Com Ltd] nyilatkozom, hogy a [MP-1xx /FXO Series] megfelel a vonatkozó alapvetõ követelményeknek és az 1999/ 5/EC irányelv egyéb el õírásainak Hungarian Icelandic æki þetta er í samræmi við tilskipun Evrópusambandsins 19 99/5 Con la presente [3Com Ltd] dichiara che que sto [MP-1xx/FXO Series] è conforme ai requisiti e[...]

FXO Only: The Ringer Equivalence Number (R EN) for this terminal is 0.5. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephon e interface. The termination on an interface may consist of any combination of devices subject onl y to the requirement that the sum of R[...]

 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienc ed radio/TV technician for help. 3Com VCX V7111 Analog Gateway Installation Guide 63[...]

V7111 FXS +FXO Regulatory Information Declaration of Conformity Application of Council Directives : 73/23/EEC (including am endm ents), 89/336/EEC (including am endm ents), 1999/5/EC Annex-II of the Directive Standards to which Conformity is Declared : EN55022: 1998, Class B EN55024:1998 EN61000-3-2: 1995 (including amendm ents A1: 1998, A2: 1998, [...]

Hiermit erklärt [3Com Ltd], dass sich dieser /diese/dieses [V7111/F XS-FXO Series] in Übereinstimmung mit den gr undlegend en Anforderungen und den a nderen relevanten Vorschriften der Richtlinie 89/336/EEC, 73/23/EEC; 1999/5/ES befindet". (BMWi) German ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [3Com Ltd] ΔΗΛΩΝΕΙ ΟΤΙ [V7111/FXS-FXO Series] ΣΥ?[...]

Telecommunications Safety The safety status of each port on the gatewa y is declared and detailed in the table below: Ports Safety Status Ethernet (100 Base-T) SELV FXS TNV-3 FXO TNV-3 TNV-3: Circuit whose normal operating voltages exceeds the limits for an SELV circuit under normal operating conditions and on which over voltages from Telecommunica[...]

V7111 24-PORT Declaration of Conformity Application of Council Directives : 73/23/EEC (including am endm ents), 89/336/EEC (including am endm ents), Standards to which Conformity is Declared : EN 55022: 19 98, Class A EN55024:1998 EN61000-3-2: 1995 (including amendm ents A1: 1998, A2: 1998, A14: 2000) EN61000-3-3: 1995 EN60950: 1992 Including am en[...]

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [3Com Ltd] ΔΗΛΩΝΕΙ ΟΤΙ [V7111 24-PORT ] ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥ ΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 89/336/EEC, 73/23/EEC Greek Alulírott, [3Com Ltd] nyilatkozom, hogy a [V 7111 24-PORT] megfelel a vo[...]

Telecommunication Safety The safety status of each port on the gatewa y is declared and detailed in the table below: Ports Safety Status Ethernet (100 Base-TX) SELV FXS (ODP P/N’s) TNV-3 FXS TNV-2 TNV-3: Circuit whose normal operating voltages exceeds the limits for an SELV circuit under normal operating conditions and on which over voltages from[...]

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O BT AINING S UPPORT FOR Y OUR 3C OM P RODUCT Customer Support Customer technical support and service are pr ovided by 3C om’ Distributors, Partners, and Resellers from whom the product was purchased. For Customer support for products purchased directly from 3Com, contact support@3Com.com . 3Com VCX V7111 Analog Gateway Installation Guide 71[...]