3Com V7122 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation 3Com V7122. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel 3Com V7122 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation 3Com V7122 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation 3Com V7122 devrait contenir:
- informations sur les caractéristiques techniques du dispositif 3Com V7122
- nom du fabricant et année de fabrication 3Com V7122
- instructions d'utilisation, de réglage et d’entretien de l'équipement 3Com V7122
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage 3Com V7122 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles 3Com V7122 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service 3Com en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées 3Com V7122, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif 3Com V7122, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation 3Com V7122. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    V7122 Digital Gateway Installation Guide System Rele ase 5.0 http: //www.3com.com Part Number 900-0 487-01 Re v AA Published D ecember 2 007[...]

  • Page 2

    3Com Corporatio n, 350 Cam pus Driv e, Marlbor ough MA 01752-306 4 Copyrigh t © 200 7, 3Com Corpor ation. All righ ts reserve d. No part of this docu mentation m a y be repro duced i n any fo rm or by any m eans or used to m ake an y deriv ative wo rk (suc h as translatio n, transform ation, or ada ptation) without written p ermissio n from 3Com C[...]

  • Page 3

    C ONTENTS A BOUT T HIS G UID E 5 How to Use T his Gui de 5 Conventio ns 6 Model N umber s for the V71 22 Gat ewa y s 6 Docum entation Com ments 6 Notice s 7 W EEE EU Direc tiv e 7 Abbrev iations a nd Ter minolog y 7 C HAPT ER 1: Q UI CK S TAR T 9 C HAPT ER 2: I NSTALLI N G THE V7122 G ATE WAY 11 Unpack ing 12 Pack age Contents 12 Mounting th e V71 [...]

  • Page 4

    Configur ing Basic SI P Param eters 31 Configur ing the T runk Settings 33 C HAPT ER 4: C HA NGI NG TH E V7122 G ATE WAY U SER NAME A ND P ASS W ORD 37 C HAPT ER 5: R ESTO RI NG A ND B ACKING U P THE V7122 G ATEW AY C ONFIGU RATI ON 39 C HAPT ER 6: M ONITORIN G THE V7122 G ATEW AY 41 Monitoring the V7 122 Gatewa y LEDs 41 V7122 Gat ewa y Chassis L [...]

  • Page 5

    A BOUT T HIS G UIDE This Inst allation G uide d escrib es the inst allati on of the V7 122 Digit al Gat eway . Informat ion contai ned in t his document is beli eved to be acc urate and re liable at the t ime of printing. H owever, because of on-goi ng product i mprov ements and rev isions, 3Com cann ot guarantee the acc uracy of printed mater ial [...]

  • Page 6

    Conv entions Table 1 list s conv entions t hat are used thro ughout t his guid e. Table 1 Notice Icons Icon Notice Ty pe Description Information n ote Information th at describe s important features or instruct ions. Caution Information th at alert s you to p otential loss o f data or potential damage to an appl ication, device, sy stem, or network[...]

  • Page 7

    Exampl e: 3Com V7122 Digit al G ateway I nsta llatio n Guid e Part Number 90 0-0487-01 Page 25 See App endix A: Obtain ing Support for Your 3Co m Product for details abo ut how to register your prod uct and get support fro m 3Com. Notices WEEE EU Dir ectiv e Pursuant t o the W EEE EU Direct iv e, electron ic, an d electrica l waste must not be disp[...]

  • Page 8

    8 V7122 D igital G ate way Install ation Gu ide[...]

  • Page 9

    C HAPTER 1: Q UICK S TA R T This Instal lation Gu ide helps y ou to set up t he V712 2 gateway for the first time. Prior knowledg e of IP networ ks is preferred. The follow ing st eps provide a q uick set up flow. For detailed infor mation about how t o fully configur e the gat eway, see the V7122 Di gital Gat eway User Gu ide . 1. Unpac k the V712[...]

  • Page 10

    10 V7122 D igital G ate way Install ation Gu ide[...]

  • Page 11

    C HAPTER 2: I NST ALLING THE V7122 G AT E W AY Figur e 1 show s the front view of the V71 22 media g atew ay. For infor matio n about t he V7122 gateway LEDs, see Monitoring t he V7122 L EDs . Figure 1 VT122 Gateway Front View Table 2 V7122 Gateway Front View Component Descriptions Item # Label Component Descr iption 1 FAULT Dual AC Power LED 2 cPC[...]

  • Page 12

    WARNIN G: Elect ric al S hock The equipm ent must only be inst alled or ser viced by qualifie d service p ersonn el. To instal l the V712 2 gate way, follow thes e 4 steps: 1 Unpac k the V7122 gat eway (see Unpac king ). 2 Check the pa ckage conte nts (see Pa ckage C ontent s ). 3 Mount the V7122 gateway (see Mounti ng the V71 22 Gat eway ). 4 Cabl[...]

  • Page 13

     Two bracket s and four bracket- to-device scr ews for 19-inch rack inst allatio n option.  Four anti-sl ide bump ers for des ktop installat ion.  This Inst allation G uide. Figure 2 19-inch Rack & D esktop Acc essories Mounting t he V7122 Gateway The V7122 gat eway can be mounted o n a deskt op, or insta lled in a st andar d 19-inch r[...]

  • Page 14

    To attach the t wo front sid e brackets, f ollow thes e 3 steps: 1 Remove t he two screw s nearest the front panel on e ither side of the dev ice. 2 Align a brac ket over tw o holes on on e side (so that the bracket s larger holes f ace front) and with the tw o supplied repla cem ent screws, screw in the brac ket. 3 Perfor m the same proced ure on [...]

  • Page 15

    To attach the d evice to a 19-inch rack, fol low these 2 st eps: 1 Position t he device in your 19-inch rack and align t he left-hand and right-han d bracket holes to the requ ired holes in the vert ical tracks of t he 19-inch rack. 2 Use standar d 19-inch rack bolts (not provide d) to fasten t he device to the fra me of the rack. 3Com reco mmends [...]

  • Page 16

    Table 3 V7122 Gateway Rear Panel Cabling (16 Trunks, Dual AC Power) Component Descript ions Item # Label C omponent Description 1 RTM locking screw s. 2 ETHERNET Two Category 5 network cables, c onnected to the tw o Ethernet RJ- 45 ports. 3 TRUN KS Two 50-pin T elco connector c ables, each support ing eight trunk s. 4 Protective eart hing screw. 5 [...]

  • Page 17

    2 Connect the E 1/T1 trunk interfac es (see Conne cting the E1/ T1 Trun k Inter f aces ). 3 Install the Ethernet conne ction (see Installi ng the Ethernet Conn ection ). 4 Connect t he power supp ly (see Connect ing the Pow er Supply ). Connecti ng the E1/T1 Tr unk Interface s Connect t he V7122 gat eway E1/T1 Tru nk inter faces using eit her Telco[...]

  • Page 18

    Table 5 E1/T1 Connections on each 50-pin Telco Connector E1/T1 Number 1 to 8 9 to 16 Tx Pins (Tip/Ring) Rx Pins (Tip/Ring) 1 9 27/2 26/1 2 10 29/4 28/3 3 11 31/6 30/5 4 12 33/8 32/7 5 13 35/10 34/9 6 14 37/12 36/11 7 15 39/14 38/13 8 16 41/16 40/15 To connect E 1/T1 trun k using RJ-48c co nnectors, follow these 2 steps: 1 Connect t he E1/T1 tr unk [...]

  • Page 19

    Figure 8 Pinout of RJ-45 Connectors 1 2 3 4 5 6 7 8 RJ-45 LAN Connector and Pinout 4, 5, 7, 8 not connected 1 = Tx + 2 = Tx - 3 = Rx+ 6 = Rx- For redundant operation it is recom mended to conn ect each of the Ethernet connectors to a dif ferent switch. Connecti ng the Power Sup p ly Connect t he V7122 gat eway to the power supply using one o f the [...]

  • Page 20

    For the dual A C power supply n ote the following: • The LE D on the left side of the chassis is on ly conn ected wh en the dual AC is used. It is not relevant to t he single AC power co nnection. • If only a sin gle socket is conne cted to the AC power , (while the other p lug is left unco nnected) the cha ssis LED (on the lef t side) is lit r[...]

  • Page 21

    To connect DC power using a DC t erminal b lock crimp conn ector, follow thes e 3 steps: 1 Remov e the DC ada ptor (screw connection ty pe) that is attached t o the V7122 gat eway rear panel. 2 Connect the t wo insulated w i res to the correct D C power supply . Ensure that the connectio ns to the DC pow er supply maintain the c orrect polarity (se[...]

  • Page 22

    22 V7122 D igital G ate way Install ation Gu ide[...]

  • Page 23

    C HAPTER 3: C ONFIGURING THE V7122 G AT E W AY The V7122 gat eway is supplied w ith application so ftware already reside nt in its flash memory (with factory default para m eter s). Section Assigning the V71 22 Gateway IP Addres s describes how to assign IP addres ses to the V7122. Sectio n Configuring the V7122 Basic Co ntrol Protocol Para meters [...]

  • Page 24

    Assi gning an IP A ddress Usi ng HTTP To assign an I P address using HTTP, follow t hese 9 steps: 1 Disconnect the V7122 gatew ay from the networ k and reconn ect it to your PC usin g one of the follow ing two methods:  Use a standar d Ethernet cable to conn ect the network interface o n your PC to a port on a networ k hub / swit ch. Use a secon[...]

  • Page 25

    Assi gning an IP A ddress Usi ng BootP BootP proce dure can also be perform ed using any standard com patible BootP server. You can also us e BootP to load t he auxiliary files to the V7122 gateway (s ee the V7122 Dig ital Gatew ay User Guide ). To assign an I P address u sing BootP, foll ow these 13 steps: 1 Open the Boot P applicatio n (supplied [...]

  • Page 26

    Figure 11 Client Configuration Screen with Blank Param eters Assi gning an IP A ddress Usi ng the CLI To assign an I P address using t he CLI, follow these 7 steps: 1 Enable t he Embedded T elnet Server: a) Access the V 7122 gatewa y Embedded W eb Server (see Access ing the Embe dded W eb Serve r ). b) Set the Embedd ed Telnet Server para m eter (u[...]

  • Page 27

    6 Change th e network settin gs by typing: SCP IP [ip_address] [subnet_mask] [default_gateway] (for example, SCP IP 1 0.13.77.7 255.25 5.0.0 10.13.0. 1); the new settings ta ke effect on-t he-fly. Con nectivity is activ e at the new I P address. This comm and requires you to enter all t hree network param eters (each separated by a sp ace). 7 To sa[...]

  • Page 28

    Accessin g the Embedded Web Server To access the Embedded Web Server, follow these 4 st eps: 1 Open a stan dard Web-bro wsing app lication su ch as Micros oft™ Internet Explo rer™ (Version 6.0 a nd higher) or Net scape™ Navigator™ (Version 7.2 and higher). 2 In the URL field, specify the IP address of the gateway (for exampl e, http://10.1.[...]

  • Page 29

    The follow ing configuring Sect ions from here up to and including Configur ing Basic SIP Par amet ers apply in dividually to H. 323 or SI P. H.323 conf iguring co ntinues with Co nfiguring Basi c H.323 Param eters . SIP conf iguring continue s with Configur ing Basic SIP Paramet ers . Once the gate w ay is conf igured correctly back up y our setti[...]

  • Page 30

     Enable t he DMZ con figurat ion on the resid ential rout er f or the LAN p ort where the V7122 gatew ay is conne cted. This enables un known packets to be route d to the DMZ port. 2 When work ing with a G atekeep er, under H.323 Parameter s, set the Working with Gatekeeper fi eld to Yes , and then enter the IP a ddress of the primary Gat ekeepe[...]

  • Page 31

    H.323 users sh ould continue w ith Section Co nfiguring the Trunk Settings . Confi guring Basic SIP Par ameters After acces sing the E mbedded W eb Server (see Ac cessing the Embe dded Web Server ) the SIP Quic k Setup scre en is display ed. Figure 14 V7122/SIP Quick Setup To configur e basic SIP pa rameters, follow these 11 steps: 1 If the V7122 g[...]

  • Page 32

    2 Under SIP Param eters , enter the V7122 gat eway d omain name in the Gateway Name field. If the f ield is not specified, the V7122 gatew ay IP address is used instead (def ault). 3 W hen working with a Proxy server, set the Working with Proxy field to Yes , and then enter the IP addre ss of the pr imary Proxy server in t he Proxy IP Ad dress fiel[...]

  • Page 33

    V7122 gateway completes the rest art, Ready and LAN LEDs on t he front panel are l i t green. 10 After the g ateway is reset, config ure the V7122 gate way trunk parameters. For informati on about configur ing the trunk para meters, see Con figuring the Trun k Settings . SIP users sho uld continue wit h Section Confi guring the Trunk Settings . The[...]

  • Page 34

    Table 7 Trunks Status Color Indicator Keys Indicator Color Description Gray D isabled Green Active-OK Yellow RAI Alarm Red LOS/LOF Alarm Blue AIS Alarm Orange D-channel A larm (ISDN only) 3 To configur e the parameters of a spec ific trunk, from the tr unks displayed on the top, select t he trunk y ou want to configure by clicking the Trunks St atu[...]

  • Page 35

    7 From th e Clock Master dr op-down list, se lect the trun k cloc k source fro m the drop-dow n list. Choos e either Reco vere d (the clock is rec overed from the trunk -- default) or Generated (the tr unks clock source is prov ided by the intern al TDM bus clock source, according t o the TDM Bus Clock Source para m eter). For detaile d informat io[...]

  • Page 36

    36 V7122 D igital G ate way Install ation Gu ide[...]

  • Page 37

    C HAPTER 4: C HANGING THE V7122 G AT E W AY U SERNAME A ND P ASSWORD To prevent una uthorized access to the E mbed ded W eb Server, tw o user accounts are availabl e, a primary and secondary . For detailed in formatio n on the user acco unt mechanis m , see t he V7122 Digita l Gateway User Guid e . It is recommended t hat you change the de fault us[...]

  • Page 38

    2 To change th e username of an account , enter the n ew username in the User Name field, and then clic k Change Us er Nam e ; the new username is applied immediately and the Enter Netw ork Password screen appears (shown in Figure 12 ). Enter t he updated username in the Enter Netw ork Password scr een. Note t hat the userna me can be a maximum of [...]

  • Page 39

    C HAPTER 5: R EST ORIN G AND B ACKING U P THE V7122 G AT E W AY C ONFIGURA TION The Conf iguration File scr een enables you t o restore (load a new ini file to the gat eway) or to back up (sav e a copy of the VoI P gatew ay ini file and store it in a directory on your PC) the current gateway configuration. For inf ormation on the ini file see Table[...]

  • Page 40

    4 Clic k Sav e ; the VoIP gate way copies the ini file into t he folder you se lected. To restore the ini file, fol low these 4 steps: 1 Clic k Br owse . 2 Navigat e to the folder t hat cont ains the in i file you want to load. 3 Select t he file and the n click Open ; the name and pat h of the file ap pear in the field beside the Br owse button. 4[...]

  • Page 41

    C HAPTER 6: M ONIT ORING THE V7122 G AT E W AY The V7122 gat eway provides sev eral ways for monitoring the st atus of the gat eway:  Monitoring t he V7122 gat eway LEDs (see Monit oring the V7122 L EDs ).  Monitoring t he V7122 gat eway trunks and B-c hannels usin g the Embedd ed W eb S erver (see Monitori ng the V712 2 Trunks and B-cha nnel[...]

  • Page 42

    Table 10 E1/T1 Trunk Status LED Indicators Label LED Color Signal Description Green Trunk is synchronized (nor mal operation) Red Loss due to any of the follow ing 4 signals: Bi-color LED LOS Loss of Signa l LFA Loss of Fram e Alignment AIS Alarm Indi cation S ignal (t he Blue Alar m) T1/E1 Status 1 to 8 and T1/E1 Status 9 to 16 RAI Remote Alarm In[...]

  • Page 43

    Monitorin g the V7122 Gatew ay Trunks and B-channels To monitor the st atus of the trunks and B-ch annels:  Open the Tru nk & Channel St atus scr een by clic king the Hom e icon ; the Trunk & Channe l Statu s screen is display ed. Figure 18 Trunk & Channel Status Screen Note that t he color coding of the Tru nk Status is sho wn in Ta[...]

  • Page 44

    44 V7122 D igital G ate way Install ation Gu ide[...]

  • Page 45

    C HAPTER 7: U PGRADI NG THE V7122 G AT E W AY The Softw are Update menu enab les users to upgrade t he V7122 gateway software by loadin g a new cm p file along with the in i and a suite of auxiliary fi les, or to upd ate the existing auxiliary fi les. The Softw are Update menu co m prises tw o submen us:  Software Up grade Wizard (see Softw are [...]

  • Page 46

    To use the So f tware Upgr ade Wizard, follow t hese 9 steps: 1 Stop all t raffic on the V7122 gateway (see t he note above). 2 Open the Softw are Upgr ade W izard (click Software U pdate menu > Softwar e Upgrade Wizard ); t he Start Software Upgrade s creen appear s. Figure 19 Start Software Upgrade Screen At this po int, the proce ss can be ca[...]

  • Page 47

    4 Clic k Br owse , navigat e to the cmp fil e and clic k the butt on Send File; the cmp f ile is loaded to t he V7122 gat eway and y ou are notified a s to a successf ul loading. Figure 21 cmp File Successfully Loade d into the V7122 Gateway Notification 5 Note that t he four action b uttons ( Cance l , Res et , Ba ck , and Nex t ) are now activ at[...]

  • Page 48

    Figure 22 Load an ini File Screen 6 In the Load an ini File scr een, you can now choos e to either:  Clic k Bro wse and navigat e to the ini file; the Use existing conf iguration check box, by default checked, bec omes unchec k ed. Clic k Sen d File ; the ini file is l oaded to the V7122 gatew ay and y ou are notified as t o a successful loadi n[...]

  • Page 49

    Figure 23 Load a CPT File Screen 7 Follow the sa me procedure you follow ed when l oading the ini fil e (see Step 6 ). The same procedure appl ies to the Load a VP file (not app licable to the V7122 g ateway) screen and Load a coef ficient file screen. 8 In the FINISH screen (see Figure 24 ) , the Next butt on is disabl ed. Click Re set or Cancel t[...]

  • Page 50

    Figure 25 End Process Screen 9 Clic k End Proce ss ; the Quick Setup scre en appear s and the full Web appli cation is reactivated. 50 V7122 D igital G ate way Install ation Gu ide[...]

  • Page 51

    Updatin g the A uxiliary File s The auxili ary files are configurat ion da t files that are loa ded to the gateway (in addit ion to the ini file) to en able enhance d gateway provisionin g. Table 13 presents a brief descri ption of the ini file and the auxi liar y files that are av ai lable: CA S, Voice Pro mpts, and Call Progress Tones (CPT). For [...]

  • Page 52

    Figure 26 Auxiliary Files Screen (for example, SIP G atewa ys) To save the lo aded auxilia ry files to flas h memory an d reset the gateway, follow t hese 3 steps: 1 On the main menu bar, cli ck Maintena nce ; th e Maintenan ce Actions screen is displayed. 2 Saving an aux iliary file to flash me m ory may disr upt traffic on the V71 22 gatew ay. Th[...]

  • Page 53

    C HAPTER 8: R EGUL A T O R Y I NFORMA TION Declaration of Confor mity Application of Co uncil Directives : 73/23 /EEC (incl uding ame ndme nts), 89/33 6/EEC (i ncluding amendme nts), 1999/5 /EC Ann ex-II of the Di recti ve Stand a rds to which C onform ity is Declar ed : EN5502 2: 1998 , Clas s A EN5502 4: 1998 EN61 000- 3-2: 1 995 (inclu ding ame [...]

  • Page 54

    German Hiermit erklärt [3Com Ltd ], dass sich die ser/diese/dieses [2000 Series] in Überein stimmung mit den gr undlegende n Anforderungen un d den anderen rele vanten Vorschriften d er Richtlini e 1999/5/EG befindet ". (BM W i) Greek ΜΕ ΤΗΝ ΠΑΡΟ ΥΣΑ [3Com Lt d] ΔΗΛΩΝΕΙ ΟΤΙ [2000 Series] ΣΥΜ ΜΟΡΦΩΝΕΤΑΙ Π[...]

  • Page 55

    Industr y Canada Notice This equipm ent meet s the applicabl e Industry Cana da Terminal Equ ipment technica l specific ations. This is c onfirm ed by the regi stration numbers. The abbreviat i on, I C , before the registration num ber signifies t hat registration was p erform ed based on a declar ation of conform ity indicating that I ndustry Can [...]

  • Page 56

    Telecom municati on Safety The safety status of each port is declare d and detailed in the t able below: Ports Safety Status E1 or T1 TNV-1 Ethernet (100 Bas e-TX) SELV DC input port SELV TNV-1 : Telecommun ication network volt age circ uits whos e normal operat ing voltages do not exceed the l imits for SELV under nor mal operatin g conditio ns an[...]

  • Page 57

    A PPENDIX A: O BT AINING S UPPORT FOR Y OUR 3C OM P RODUCT Custome r Support Customer t echnical su pport and service are provid ed by 3Com Distribut ors, Partners, and Resellers fro m whom the product was purcha sed. For Customer support f or products pur chas ed dire ctly f rom 3C om, c onta ct s up port@ 3Com .com . V7122 D igital G ate way Inst[...]