Aastra Telecom 480I manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Aastra Telecom 480I. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Aastra Telecom 480I ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Aastra Telecom 480I décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation Aastra Telecom 480I devrait contenir:
- informations sur les caractéristiques techniques du dispositif Aastra Telecom 480I
- nom du fabricant et année de fabrication Aastra Telecom 480I
- instructions d'utilisation, de réglage et d’entretien de l'équipement Aastra Telecom 480I
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Aastra Telecom 480I ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Aastra Telecom 480I et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Aastra Telecom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Aastra Telecom 480I, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Aastra Telecom 480I, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Aastra Telecom 480I. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Administrator Guide Release 1.4.1 SIP IP PHONE 480i, 480i CT , 91 12i, 9133i 41-001 129-00 Rev 09[...]

  • Page 2

    Aastra T elecom will not accept liability for any damages and/or long dist ance charges, which result from unauthorized and/or unl awful use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial erro rs or omissions contained within th is documentation. The information contained in th i[...]

  • Page 3

    41-001129-00 Rev 09, Rel ease 1.4.1 iii Software License Agreement Aastra T elecom Inc., hereinafter known as "Sel ler", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive , restricted use license to use Software in ob ject form solely with the Equipment for which the Software was inte nded. T[...]

  • Page 4

    [...]

  • Page 5

    41-001129-00 Rev 09, Release 1.4.1 v Contents Contents Preface About this guide .............. ................. ................ ................ ................ ............. ................ .. .xiii . Introduction ........... ............. ................ ................ ................. ................ ................ ...... xii i . Audi[...]

  • Page 6

    vi 41-001129-00 Rev 09, Re lease 1.4.1 Contents S tatus ........... ................ ............. ................ ................ ................ ............. ................ ..2 -6 . Operation .............. ................ ................. ................ ................ ............. ................ .....2-7 . Basic Settings .........[...]

  • Page 7

    41-001129-00 Rev 09, Releas e 1.4.1 vii Contents Virtual LAN (optional) ...... ................ ................ ................ ................. ................ ......4-22 . T ype of Service (T oS), Quality of Service (QoS), and DiffServ QoS ................... ...4-23 . Network T ime Servers .................. ................ ................[...]

  • Page 8

    viii 41-001129-00 Rev 09, Re lease 1.4.1 Contents Priority Alerting ......... ................. ................ ................ ................ ................ ........... 5-124 . S tuttered Dial T one .................... ................ ................ ................ ................ ........... 5-131 . Call W a iting T one ..............[...]

  • Page 9

    41-001129-00 Rev 09, Release 1.4.1 ix Contents Chapter 9 T roubleshooting . About this chapter ........ ....... ......... ............. ................ ................. ................ ................ ..... 9 -1 . T roubles hooting ........... ............. ................ ................ ................. ................ ................ ..[...]

  • Page 10

    x 41-001129-00 Rev 09, Re lease 1.4.1 Contents Directory Settings .. ................ ................. ................ ................ ................ ............... A-63 . Callers List Settings .............. ................. ................ ................ ................... ............ A-64 . Call Forward Settings ............ ........[...]

  • Page 11

    41-001129-00 Rev 09, Release 1.4.1 xi Contents Appendix C Configuring the IP Phone at the Asterisk IP PBX . About this appendix .. ................ ................ ................ ................. ................ ................ .... C-1 . IP Phone at the Asterisk IP PBX ........... ................................ ................. ..........[...]

  • Page 12

    xii 41-001129-00 Rev 09, Re lease 1.4.1 Contents Directory Object (Directory List Screen) (480i only) ............... ................... ............ G-12 . S tatus Message Object (Idle Sc reen) ..... ................ ................ ................ ............... G-14 . Execute Commands Object (for exec uting XML commands) ................ ...[...]

  • Page 13

    41-001129-00 Rev 09, Rel ease 1.4.1 xiii Preface Preface About this guide Introduction This SIP IP Phone Administrator Guide provides informat ion on the basic network setup, operation, and main tenance of the IP phones, Models 480i, 480i Cordless (480i CT), 91 12i, and 9133i. It also includes det ails on the functioning and configuration of the IP[...]

  • Page 14

    About this guid e xiv 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Preface Other Document ation The IP phone do cumentation co nsists of: • <Model-specific> SIP IP Phone Installation Guide – contains installation and set-up instructions, inform ation on general features an d functions, and basic options list customizat[...]

  • Page 15

    About this guide 41-001129-00 Rev 09, Release 1.4.1 xv Software License Agreement Contents Chapters and appendi xes in this guide This guide contains the following chapters an d appendixes: For Go to An overview of the IP Phone firmware installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator option information Chapter [...]

  • Page 16

    [...]

  • Page 17

    41-001129-00 Rev 09, Rel ease 1.4.1 1-1 Overview Chapter 1 Overview About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides informatio n about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operatio n.. T opics This chapter covers the[...]

  • Page 18

    IP Phone Models 1-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Overview IP Phone Models Description The IP Phone Models 480i, 480i CT , 91 12i, and 9 133i communicate over an IP network allowing you to receive an d place calls in the same manner as a regular business telephone. All phone models support the Session Initiation P[...]

  • Page 19

    Firmware Installa tion Information 41-001129-00 Rev 09, Release 1.4.1 1-3 Overview Overview Firmware Inst allation Information Description The firmware setup and installation for th e IP phone can be done using any of the following: • Phone keypad menu (P hone UI) • Aastra W eb-based user interface (Aastra W eb UI) When the IP ph one is initial[...]

  • Page 20

    Firmware Installa tion Information 1-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Overview Inst allation Requirements The following are general requirements for setting up and using your SIP IP phone: • A SIP-based IP PBX system or networ k installed and running with a number created for the new IP phone. • Adherence to SI[...]

  • Page 21

    Firmware Installa tion Information 41-001129-00 Rev 09, Release 1.4.1 1-5 Overview Overview Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configurati on server . The configuration server allows you to: • Store the firmware images that you need to download to your IP phon e. • Stores confi guration[...]

  • Page 22

    Firmware and Configuration Files 1-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Overview Firmware and Configuration Files Description When the IP ph one is initialized for the first time, DHCP is enabled by default. Depending on the t ype of configurati on server setup y ou may have, the IP phone may download a firmware versio[...]

  • Page 23

    Firmware and Configuration Files 41-001129-00 Rev 09, Release 1.4.1 1-7 Overview Overview Configuration File Precedence Aastra IP phones can accept two sources of configuration data: • The server configuration most r ecently downloaded/cached from the configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<mac>.tuz encryp[...]

  • Page 24

    Firmware and Configuration Files 1-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Overview References For setting up and configuring the IP pho ne usi ng either the IP phone UI, the Aastra W eb UI, or the configuration files, see Chapter 4, “Configuring the IP Phones.” For information abou t the softkey and prog rammable key[...]

  • Page 25

    41-001129-00 Rev 09, Rel ease 1.4.1 2-1 Configuration Interface Methods Chapter 2 Configuration Interface Methods About this chapter Introduction This chapter describes the methods you can use to configure the IP phones.. T opics This chapter covers the following topics: Note: Features, characteristics, requirem ents, and configuration that are spe[...]

  • Page 26

    IP Phone UI 2-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Configuration Interface Methods IP Phone UI The IP phone UI provid es an easy way to access feat ures and functions for using and configuring the IP phone. Hardk eys include Hold (480i/480iCT), Swap (91 12i) , Redial , Options , Xfer , Conf , Icom (480i/480iCT) , and S[...]

  • Page 27

    IP Phone UI 41-001129-00 Rev 09, Release 1.4.1 2-3 Configuration Interface Methods Configuration Interface Methods The following illustration indicates the loca tion of the Options Key on each phone model. Xfer Conf Options Save Delete Directory Mute Swap ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4 3 6 2 5 79 8 0 * # 91 12i Options Key Xfer Conf L2 L3 L1[...]

  • Page 28

    IP Phone UI 2-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Configuration Interface Methods Using the Options Key Fro m the 480i/480iCT : From th e 480i CT handset: Fro m the 91 12i and 9133i: Ste p Action 1 Press % on the phone to enter the Options List. 2U s e t h e r and s to scroll through the list of options. 3 T o select [...]

  • Page 29

    Aastra Web UI 41-001129-00 Rev 09, Release 1.4.1 2-5 Configuration Interface Methods Configuration Interface Methods Aastra W eb UI Description An administrator can setup and co nfigure the IP phone using the Aastra W eb UI . The Aastra W eb UI supports Internet Explorer and Gecko engine-based bro wsers like Firefox, Mozilla or Netscape. Accessing [...]

  • Page 30

    Aastra Web UI 2-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Configuration Interface Methods The following illustration is an example of a Network S tatus screen for the 480i IP phone. The following categories display in the side menu of the Aastra W eb UI: St a t u s , Operation, Basic Settings, Advanced Settings . S t atus T[...]

  • Page 31

    Aastra Web UI 41-001129-00 Rev 09, Release 1.4.1 2-7 Configuration Interface Methods Configuration Interface Methods Operation The Operation section provides th e following options: Basic Settings The Basic Settings section provides the following options: Heading Description User Password Allows you to change user password. Programmable Keys (91 12[...]

  • Page 32

    Aastra Web UI 2-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Configuration Interface Methods Advanced Settings The Advanced Settings section provides th e following options: Heading Description Network Allows you to set basic network settings such as, DHCP and IP address, and advanced network settings such as, Network Address [...]

  • Page 33

    Aastra Web UI 41-001129-00 Rev 09, Release 1.4.1 2-9 Configuration Interface Methods Configuration Interface Methods Enabling/Disabling the Aastra Web UI The Aastra W eb UI is enabled by default on the IP phone s. A System Administrato r can disable th e Aastra W eb UI on a single phone or on all phon es if required using the configuration files. U[...]

  • Page 34

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  • Page 35

    41-001129-00 Rev 09, Rel ease 1.4.1 3-1 Administrator Options Chapter 3 Administrator Options About this chapter Introduction The IP phones provide spec ific options on the IP Phone UI that allow an administrator to change or set features and configuration information as required. For all models, you can also use the Aastra W eb UI and the co nfigu[...]

  • Page 36

    About this chapter 3-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Administrator Options Configuration Server Settings page 3-21 Firmware Update Features page 3-22 To p i c Page[...]

  • Page 37

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-3 Administrator Options Administrator Options Administrator Level Options Description There are specific options available only to an Administrator on the IP phones. For the IP Phone UI, you can access th e Administrator options via the “ Options List ” using a default password of[...]

  • Page 38

    Administrator Level Options 3-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Administrator Options Aastra Web UI Options The following are admi nistrator options in the Aast ra W eb UI: • Restore to Factory Defaults • Basic Settings (Idle Display Name, Dial Plan, Dial Plan T erminator , Digit T imeout, Outgoing Inte rcom, Ke[...]

  • Page 39

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-5 Administrator Options Administrator Options Using the Configuration Files When you use the configuration files to configure the IP phones, you must use a text-based editing application to open the configuration file (aastra.cfg or <mac>.cfg). Use the following procedure to add[...]

  • Page 40

    Administrator Level Options 3-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Administrator Options Phone St atus The Phone S tatus on the IP Phone displays the netwo rk status and firmware version of the IP ph one. This option also allows you to restart the phone, and set the phone to fact ory defaults. Y ou can display phone st[...]

  • Page 41

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-7 Administrator Options Administrator Options 480i/480i CT The following informatio n displays for phone status on the IP phone UI: • Network Port (91 12i only) Displays the network status of the Ethernet port at the back of the phone. Also displays the IP and MAC address of the pho[...]

  • Page 42

    Administrator Level Options 3-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Administrator Options • Factory Default (admin on ly) This option lets you reset the phone to its factory defau lt settings. There are two options in setting the factor y defaults on the IP phone: - All Defaults - Config Only The " All Defaults &[...]

  • Page 43

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-9 Administrator Options Administrator Options The following information disp lays for phone status in the Aastra W eb UI at the location S tatus->System Information . This information is available to the user and the administrator as read-only . • Network Satus Displays the netwo[...]

  • Page 44

    Basic Preferences (Aastra Web UI) An administrator can configure the follo wing basic preferences using the Aastra We b U I : • Idle Display Name 1 and 2 The names that display on the idle scree n ra ther than the user name and phone number . • Local Dial Plan A dial plan that describes th e number and pa ttern of digi ts that a user dials to r[...]

  • Page 45

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-11 Administrator Options Administrator Options • Key Mapping Allows you to set the Redial and/or Conf keys as speedial keys. • Priority Alerting Enabling/disabling priority alert by se tting specific ring t ones for types of calls (Group, External, Internal, Emer gency , Priority)[...]

  • Page 46

    Administrator Level Options 3-12 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Administrator Options Network The following paragraphs describe the network pa rameters you ca n configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Basic Network Settings If Dynami[...]

  • Page 47

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-13 Administrator Options Administrator Options • Primary DNS Primary Domain Name Servic e. A service that transl ates domain names into IP addresses. T o assign static DNS addresses , disable DHCP . • Secondary DNS Secondary Domain Name Service. A se rvice that translates domain n[...]

  • Page 48

    Administrator Level Options 3-14 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Administrator Options T ype of Service (T oS), DSCP Network settings also allows you to set T ype of Service (T oS) and Differentiated Services Code Point (DSCP). Reference For more information ab out T oS and DSCP see Chapter 4, the section, “T ype o[...]

  • Page 49

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-15 Administrator Options Administrator Options Basic SIP Authentication Settings • Screen Name Name that displays on the idle screen. V alid values are up to 20 alphanumeric characters. Configurable on a global and per-line basis. • Phone Number ( User Name in IP phone UI and conf[...]

  • Page 50

    Administrator Level Options 3-16 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Administrator Options Basic SIP Network Settings • Proxy Server ( Proxy IP in the configuration files). IP ad dress of the SIP proxy server . Up to 64 alphanumeric characters. Configur able on a global and per -line basis. • Proxy Port SIP proxy ser[...]

  • Page 51

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-17 Administrator Options Administrator Options • Explicit MWI Subscription If the IP phone has a message waiting subs cription with the Service Provider , a Message W aiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Ph one. Y ou can enable and[...]

  • Page 52

    Administrator Level Options 3-18 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Administrator Options • BLF Subscription Period Specifies the time period, in seconds, that the BLF feature becomes active again after a s oftware/firmware upg rade or after a reboot of the I P phone. RTP Settings Y ou can configure the following R TP[...]

  • Page 53

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-19 Administrator Options Administrator Options • DTMF Method (not configurable via IP ph one UI). Sets the dual-tone multifrequency (DTMF) method to use on the IP phone on a g lobal or per -line basis. V alid values are 0 (R TP), 1 (SIP INFO), or 2 (BOTH). Default is 0 (R TP). Confi[...]

  • Page 54

    Administrator Level Options 3-20 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Administrator Options The functions you can co nfigure are: • line (480i, 480i CT , 9133i) • speeddial • do not disturb • BLF (480i, 480i CT , 9133i) • BLF/List (480i, 480i CT , 9133i) •X M L • flash •p a r k •p i c k u p • empty (48[...]

  • Page 55

    Administrator Level Options 41-001129-00 Rev 09, Release 1.4.1 3-21 Administrator Options Administrator Options Configuration Server Settings The configuration server stores th e firmwa re images, configuration files, and software when performing so ftware upgrades to the IP phone. An administrator can configure the followi ng parameters for the co[...]

  • Page 56

    • Tim e ( 2 4- h ou r ) (Not configurable via IP ph one UI). Sets the time of day in a 24-hour period for the IP phone to be automatically up dated (auto-resync ). This parameter works with TFTP , FTP , and HTTP servers. • XML Push Server List (not configurable via IP ph one UI). The HTTP server that is pushing XML applications to the IP ph one[...]

  • Page 57

    41-001129-00 Rev 09, Rel ease 1.4.1 4-1 Configuring the IP Phones Chapter 4 Configuring the IP Phones About this chapter Introduction This chapter provides the information requ ired to configure the administrative options on the IP phon es. It includes proced ures for configuring via the configuration files, the IP Phone UI, an d the Aastra W eb UI[...]

  • Page 58

    About this chapter 4-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Network T ime Servers page 4-32 Session Initiation Protocol (SIP) Settings page 4-38 Real-time Transport Protocol (RTP) Settings page 4-50 To p i c Page[...]

  • Page 59

    Overview 41-001129-00 Rev 09, Release 1.4.1 4-3 Configuring the IP Phones Configuring the IP Phones Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra W eb UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra W eb UI. Th[...]

  • Page 60

    Basic Network Settings 4-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Basic Network Settings This section describes the basic ne twork settings on the IP phone. DHCP The IP phone is capable of queryin g a DHCP server , allowing a ne twork administrator a centralized and automated method of configuring[...]

  • Page 61

    Basic Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-5 Configuring the IP Phones Configuring the IP Phones Configuring DHCP Y ou can enable and disable DHCP using the configuration files, the IP phone UI, or the Aastra W eb UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, ?[...]

  • Page 62

    Basic Network Settings 4-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ba sic Network Settings. 2 Enable the " DHCP " field by checki ng the check box. (Disable this field by unchecking the box). 3 Click to save your se[...]

  • Page 63

    Basic Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-7 Configuring the IP Phones Configuring the IP Phones Configuring Network Settings Manually If you disable DHCP o n your phone, you need to co nfigure the network sett ings manually . Y ou can configure the Network settings using the co nfiguration files, the IP phone UI, or the Aastra W e[...]

  • Page 64

    Basic Network Settings 4-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Configuring the IP Phones . 6S e l e c t DNS and enter a Primary and/or Secon dary DNS server . 7 For 91 12i/9133i: Press Set to save the changes. For 480i/480i CT : Press Done to save the changes. The IP phone is manually configu red. Y ou can now continue [...]

  • Page 65

    Basic Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-9 Configuring the IP Phones Configuring the IP Phones 3 Enter a subnet mask in the Subnet Mask field. 4 Enter a gateway address in the Gateway field. 5 Enter a Primary DNS in the Primary DNS field, and/or a secondary DNS in the Secondary DNS field. 6 Click to save your settings. The IP pho[...]

  • Page 66

    Configuration Server Pr otocol 4-10 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Configuration Server Protocol Y ou can do wnload new versions of fi rmware and confguration files from the configuration serv er to the IP phone using any of the following types of protocols: TFTP , FTP , HTTP . The TFTP set[...]

  • Page 67

    Configuration Server Pr otocol 41-001129-00 Rev 09, Release 1.4.1 4-11 Configuring the IP Phones Configuring the IP Phones 3S e l e c t Download Protocol. 4S e l e c t " Use TFTP ", " Use FTP ", or " Use HTTP ". The IP phone uses the protocol you select to do wnload new firmware and configuration files from the configu[...]

  • Page 68

    Configuration Server Pr otocol 4-12 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones 7 Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the appl icable server . IP Phone UI Ste p Action TFTP -S e l e c t TFTP . -S e l e c t Primary . -S e l e c t Pr[...]

  • Page 69

    Configuration Server Pr otocol 41-001129-00 Rev 09, Release 1.4.1 4-13 Configuring the IP Phones Configuring the IP Phones 8 For 91 12i/9133i: Press Set to save the changes. For 480i/480i CT : Press Done to save the changes. 9 Press Done to finish configuring the co nfiguration server protocol for the IP phone. Note: The session prompts you to rest[...]

  • Page 70

    Configuration Server Pr otocol 4-14 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones 2 Select the protocol from the " Download Protocol " li st box. The IP phone uses the protocol you select to do wnload new firmware and configuration files from the configuration server . Use the following ta ble t[...]

  • Page 71

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-15 Configuring the IP Phones Configuring the IP Phones Advanced Network Settings Y ou can set advanced network settings on the IP phone such as, Network Address T ranslation (NA T), Nortel NA T , Networ k T ime Protocol (NTP) Time Servers, V irtual LAN (VLAN), and Quality of Serv ice (Q[...]

  • Page 72

    Advanced Network Settings 4-16 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Nortel Proxy/Registrar The phone at IP address 10.10. 10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel prox y , the configuration must additionally include the "sip nortel nat support&q[...]

  • Page 73

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-17 Configuring the IP Phones Configuring the IP Phones Nortel Networks NA T Nortel Network s provides a p roprietary solution to support co nnectivity to their proxies from phones placed behind devices (such as routers or firewalls) that use NA T . Nortel uses the SIP ping request/r epl[...]

  • Page 74

    Advanced Network Settings 4-18 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones . 6 For 91 12i/9133i: Press Change to set Y es (en able) or No (disable ) for NA T on a Nortel ne twork. For 480i/480i CT : Press Change to set Y es (en able) or No (disable ) for NA T on a Nortel ne twork. 7 For 91 12i/9133i: Pr[...]

  • Page 75

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-19 Configuring the IP Phones Configuring the IP Phones Configuring NA T Addres s and Port (optional) Y ou can also configure a specific NA T address and port on the IP phone using the configuration files, IP Phone UI, or Aastra W eb UI. 2 Select Y es (enable) or No (disable) in the &quo[...]

  • Page 76

    Advanced Network Settings 4-20 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones 3S e l e c t NA T . 4S e l e c t NA T Settings. 5S e l e c t NA T IP . 6 Enter a public IP addre ss of your NA T device in d otted-decimal format. 7 Press Done to save the NA T setting. 8S e l e c t NA T Port . 9 Enter the public[...]

  • Page 77

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-21 Configuring the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ad vanced Network Settings. 2 Enter a NA T IP address in the " NA T IP " field. 3 Enter a NA T port in the " NA T Port " field. 4 Click to[...]

  • Page 78

    Advanced Network Settings 4-22 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones V irtual LAN (optional) V irtual Local Area Network (VLAN) is a feature on the IP phone th at allows for multiple logical Ethernet interfaces to se nd outgoing R TP packets over a single physical Ethernet as described in IEEE S t[...]

  • Page 79

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-23 Configuring the IP Phones Configuring the IP Phones T ype of Service (T oS), Quality of Service (QoS), and DiffServ Qo S T oS is an octet as a field in the standard IP header . It is us ed to classify the traffic of the different QoSs. QoS provides service dif ferentiation betwee n I[...]

  • Page 80

    Advanced Network Settings 4-24 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones DSCP Range/VLAN Priority Map ping DSCP bits in the T oS field of the IP head er are set for R T P , R T CP , and SIP packets using either the default values or the values configured via the " tos sip ", " tos rtp &[...]

  • Page 81

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-25 Configuring the IP Phones Configuring the IP Phones DSCP Range/VLAN Priority The following table id entifies the defaul t DSCP of protocols. Configuring T ype of Service (T oS)/DSCP (optional) Use the following procedures to conf igure T oS/DSCP on th e IP phone. DSCP Range VLAN Prio[...]

  • Page 82

    Advanced Network Settings 4-26 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones IP Phone UI Ste p Action 1 For 91 12i/9133i: Press I on the phone to enter the Options List. For 480i/480i CT : Press % on the phone to enter the Options List. 2S e l e c t Network. 3S e l e c t Ty p e o f S e r v i c e . 4S e l [...]

  • Page 83

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-27 Configuring the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->T ype of Service,DSCP . 2 Choose a Protocol (SIP , RTP , and/o r RTCP), and enter a value from 0 to 63 . Note: If you change the T oS/DSCP setting for a Prot[...]

  • Page 84

    Advanced Network Settings 4-28 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Configuring VLAN (optional) Use the following procedures to confi gure VLAN on the IP phone. Note: VLAN is disabled by default. When you enable VLAN, the IP phones use the default settings for each VLAN para meter . Y ou can chan[...]

  • Page 85

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-29 Configuring the IP Phones Configuring the IP Phones 11 S e l e c t VLAN ID and ente r a value from 1 to 4094 to specify the VLAN ID of Port 0. 12 Press Done to save the change. 13 Select Priority . 14 Select a VLAN Protocol ( SIP , RTP , and/or RTCP ). 15 Enter a VLAN priority value [...]

  • Page 86

    Advanced Network Settings 4-30 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->VL AN. T o globally enable/disable VLAN an d set priority for non-IP packets : 2 Enable VLAN by checking the VLAN Enable field check box. (Disable this fie[...]

  • Page 87

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-31 Configuring the IP Phones Configuring the IP Phones 8 Click to save your changes. Note: The session prompts you to restart the IP phone to apply the configuration settings. 9S e l e c t Operat ion->Reset and click .. Aastra Web UI Ste p Action[...]

  • Page 88

    Advanced Network Settings 4-32 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Network T ime Servers Network T ime Protocol (NTP) is a protocol that the IP phone uses to synchro nize the phone clock time with a computer (configuration server) in the network. T o use NTP , you must enable it using the config[...]

  • Page 89

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-33 Configuring the IP Phones Configuring the IP Phones Use the following procedure to enable/d isable and configur e the NTP Servers using the Aastra W eb UI.. 4 For 91 12i/9133i: Press Change to enable the T ime Server, For 480i/480i CT : Press Enable to enable the T ime Server . 5 For[...]

  • Page 90

    Advanced Network Settings 4-34 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Setting Time /Date on IP Phones In addition to enabling/disabling the time server , you can also set the time and date, set the time and date format, set th e time zone, and set daylight savings time on the IP phones. Y ou config[...]

  • Page 91

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-35 Configuring the IP Phones Configuring the IP Phones IP Phone UI Ste p Action 1 For 91 12i/9133i: Press I on the phone to enter the Options List. For 480i/480i CT : Press % on the phone to enter the Options List. Set Time and T i me Format: 2S e l e c t Tim e an d D at e. 3 Select Set[...]

  • Page 92

    Advanced Network Settings 4-36 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones 11 For 91 12i/9133i: Press Set to save the date you entered. For 480i/480i CT : Press Done to save the date you entered. 12 Select Date Format. 13 Select a date format from t he list of options. V alid values are: • WWW MMM DD [...]

  • Page 93

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-37 Configuring the IP Phones Configuring the IP Phones Set Daylight Savings Time: 19 Select Daylight Savings . 20 Select a Daylight Savings ti me from the list of options. V alid values are: •O F F • 30 min summertime • 1 hr summertime • automatic Note: The default for Daylight [...]

  • Page 94

    Advanced Network Settings 4-38 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Session Initiation Protocol (SIP) Settings The IP phone uses the information in the Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone config uration defines network and user account parameters tha[...]

  • Page 95

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-39 Configuring the IP Phones Configuring the IP Phones SIP Per-Line Parameters Specific sets of SIP parameters are inter-dependent with each other . T o prevent conflicting parameter values from being applied, per-line values always take precedence over the correspon ding set of global [...]

  • Page 96

    Advanced Network Settings 4-40 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones SIP Precedence Example The following example shows the S IP pr oxy feature and example schema for storage and parsing of the SI P configuration parameters. The following SIP configuration is assumed: # SIP network block sip proxy[...]

  • Page 97

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-41 Configuring the IP Phones Configuring the IP Phones Backup Proxy/Registrar Support The IP phones su pport a backup SIP proxy an d backup SIP registrar feature. If the primary server is unavailable, the phon e automatically swtiches to the backup server allowing the user's ph one[...]

  • Page 98

    Advanced Network Settings 4-42 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Y ou can configure SR V lookup using the configuration files ( aastra.cfg and <mac>.cfg ) only . The parameters to use are: • sip proxy ip • sip proxy port Configuring Basic SIP Settings (optonal) Y ou can configure SIP[...]

  • Page 99

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-43 Configuring the IP Phones Configuring the IP Phones IP Phone UI Ste p Action 1 For 91 12i/9133i: Press I on the phone to enter the Options List. For 480i/480i CT : Press % on the phone to enter the Options List. 2S e l e c t SIP Settings. 3 Select Proxy Server (or Proxy IP for 480i/4[...]

  • Page 100

    Advanced Network Settings 4-44 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 For global configura tion, click on A dvanced Settings->Glo bal SIP->Basic SIP Settings.[...]

  • Page 101

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-45 Configuring the IP Phones Configuring the IP Phones Or , for per-line configuration, click on Advanced Settings->Line N (1-9) . T o configu re SIP authentication settings: 2 In the " Screen Name " field, enter the screen name that d isplays on the idle screen. 3 In the &[...]

  • Page 102

    Advanced Network Settings 4-46 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones T o configu re SIP network settings: 9 In the " Proxy Server " field, enter an IP address or fully qu alified host name of the SIP p roxy server . 10 In the " Proxy Port " fi eld, enter a port number for acces[...]

  • Page 103

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-47 Configuring the IP Phones Configuring the IP Phones Configuring Advanced SIP Settings (optional) Using the configuration files or the Aast ra W eb UI, you can set more advanced SIP settings on the IP phone such as: Refer to Appendix A, “Advanced SIP Settings” on page A-53 for a d[...]

  • Page 104

    Advanced Network Settings 4-48 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Glo bal SI P->Advanced SIP Settings. 2 Enable the " Explicit MWI Subscription " field by checking the check box. (Disable this field by unchecking the che[...]

  • Page 105

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-49 Configuring the IP Phones Configuring the IP Phones 5 In the " Timer 1 and Timer 2 " fields, enter a time, in millisecond s, that will apply to an IP phone session. These timers are SIP transaction layer timers defined in RFC 32 61. T imer 1 is an esti mate of the round-tri[...]

  • Page 106

    Advanced Network Settings 4-50 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Real-time T ransport Protocol (RTP) Settings Real-time T ransport Protocol (R TP) is used as the bearer path for voice packets sent over the IP network. Information in the R TP header tells the receiver how to reconstruct the dat[...]

  • Page 107

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-51 Configuring the IP Phones Configuring the IP Phones Aastra IP phones su pport the International T eleco mmunications Union (ITU) transmission standards for the following CODECs: • W aveform CO DECs : G .711 pulse code modulation (PCM) with a-Law or u-Law companding • Parametric C[...]

  • Page 108

    Advanced Network Settings 4-52 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Customized Codec Preference List Y ou can also configure the IP phones to use preferred Codecs. T o do this, you must enter the payload value ( payload ), the packetization time in milliseconds ( ptime ), and enable or disable si[...]

  • Page 109

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-53 Configuring the IP Phones Configuring the IP Phones Out-of-Band DTMF The IP phones support out-of-band Dual-T one Multifrequency (DTMF) mode according to RFC2833. In th e Aastra W eb UI, you can enable or disab le this feature as required. The "out-of-band DTMF" is enabled [...]

  • Page 110

    Advanced Network Settings 4-54 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones Configuring RTP Features Use the following procedures to confi gure R TP , ba sic Codecs, customized Codecs, DTMF , and silence suppression on th e IP phone. Configuration Files For specific parameters you can set in the configur[...]

  • Page 111

    Advanced Network Settings 41-001129-00 Rev 09, Release 1.4.1 4-55 Configuring the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->G loba l SIP->RTP Settings. 2 Enter an R TP Port Base in the RTP Port field. Default is 3000. 3 Enable the " Basic Code cs (G .71 1 u-Law, G .71 1 a-Law, G .729) [...]

  • Page 112

    Advanced Network Settings 4-56 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Configuring the IP Phones 5 Enter a " Customized Co dec Preference List " which all payload=8;ptime=10; silsupp=on; payload=0;ptime=10; silsupp=off V alid values are: 6 ISelect a method to use from the DTMF Method list box. V alid values are RTP[...]

  • Page 113

    41-001129-00 Rev 09, Rel ease 1.4.1 5-1 Operational Features Chapter 5 Operational Features About this chapter Introduction The IP phones have specific op erational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your pho ne to use these features. T opics This chapte[...]

  • Page 114

    About this chapter 5-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Last Call Return (lcr) (Syl antro Servers only) page 5-58 Call Forwarding page 5-63 Callers List page 5-70 Missed Calls Indicator page 5-74 Directory List page 5-76 V oicemail (480i/480i CT only) page 5-84 XML Customized Services page 5-87 S[...]

  • Page 115

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-3 Operational Featur es Operational Features Operational Features Description The IP phone has the following operational features: Feature Description User Passwords Allows you to change user p asswo rds on the IP phone. Administrator Passwords Allows you to change the administrator password[...]

  • Page 116

    Operational Features 5-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Last Call Return (lcr) (Sylantro Servers only) Allows you to configure a " last call return" function on a softkey or programmable key . This featur e is for Sylantro servers only . Call Forwar ding Allows incoming calls on the I[...]

  • Page 117

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-5 Operational Featur es Operational Features The following paragraphs describe each of these features. Call W aiting T one Allows you to enable or disable the pl aying of a call wa iting tone when a caller is on an active call and a new call comes into the phone. Language Allows you to set t[...]

  • Page 118

    Operational Features 5-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra W eb UI. Use the following procedures to change the user password. Procedures Configuration [...]

  • Page 119

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-7 Operational Featur es Operational Features Aastra Web UI 1 Click on Operation->User Password . 2 In the " Current Password " field, enter th e current user p assword. 3 In the " New Password " field, enter the new user password. 4 In the " Co nfirm Passwo rd &qu[...]

  • Page 120

    Operational Features 5-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Administrator Passwords An administrator can change the admini strator passwords on the phone usin g the configuration files only . An administrator can also assign a passw ord for using the Options key on the IP phone. Y ou turn this feat[...]

  • Page 121

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-9 Operational Featur es Operational Features Hard Keys There are hard keys on your phon e, such as Hold, Redial, Xfer , Icom and Conf (Hold and Icom not available on t he 91 12i and 9133i) that are configured for specific call-handling features. (See the product-specific User Guide for more [...]

  • Page 122

    Setting Redial and Conf Keys as Speedia ls Y ou can set the Redial and Conf hard keys on the IP phone to use as speeddial keys. When the Redial or Conf key is pressed, the number configured for the key automatically speed dials. If no number is config ured, the Redial and Conf keys return to their original functionality . Y ou can configure this fe[...]

  • Page 123

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-11 Operational Featur es Operational Features Aastra Web UI 1 Click on Basic Settings->Prefer ences . 2 In the Key Mappin g section, enter a number in the " Map Redial Ke y T o " field, that the IP phone wil l use to speedial when the Redial key is presse d. 3 Enter a number in [...]

  • Page 124

    Operational Features 5-12 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Softkeys/Programmable Keys Y ou can configure the softkeys (480 i/480i CT ) and programmable keys (91 12i/9133i) to perform specifi c functions on the IP phones. A vailable configuration options include: • none - Indicates softkey or pro[...]

  • Page 125

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-13 Operational Featur es Operational Features • spre - Indicates the softkey or programmable key is set to automatically activate specific services offered by the ser ver . For e xample, if the spre value of *82 is configured , then by pressing the softkey , *82 automatically activates a s[...]

  • Page 126

    Operational Features 5-14 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features By default, the softkeys display in th e states of idle, connected, incoming, and outgoing. All states are enabled. Y ou can enable or disable the softkey st ates using the configuration files or the Aastra W eb UI. In the Aastra W eb UI, [...]

  • Page 127

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-15 Operational Featur es Operational Features Configuration Example The following example illustrates the use of the "softkeyN stat es" parameter , and the "softkeyN type" para meter with a value of empty . For clarity purposes, only the "softkeyN type" and &quo[...]

  • Page 128

    Operational Features 5-16 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features The following table pro vides the number of so ftkeys and programm able keys you can configure, and the number of lines available for each type of phone. IP Phone Model Softkeys A vailable Pr ogrammable Keys A vailable Lines A vailable Han[...]

  • Page 129

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-17 Operational Featur es Operational Features Configuring Softkeys and Programmable Keys Use the following procedures to confi gur e the softkeys and prog rammable keys on the IP phone. Configuration Files For specific parameters you ca n set in the configuration file s, see Appendix A, the [...]

  • Page 130

    Operational Features 5-18 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features For the 91 12i/9133i: Click on Operation->Programmab le Keys. 91 12i Screen Note: Only two programmable keys a re available on the 91 12i. 9133i Screen 2 In the " Ty p e " field , select the type of softkey or programma ble ke[...]

  • Page 131

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-19 Operational Featur es Operational Features 3 For the 480i/480i CT , in the " Label " field, enter a la bel for the softkey . 4 In the " Va l u e " field, ente r a value to associate with the so ftkey or programmable key . For example, for a speeddial value, you can en [...]

  • Page 132

    Operational Features 5-20 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features 480i Cordless (CT) Feature Keys In addition to the softk eys on the 480i CT , this phone also has handset keys you can configure with specific features. Y ou can use the Aastra W eb UI to configure the handset keys. Y ou can program up to [...]

  • Page 133

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-21 Operational Featur es Operational Features Feature Key Programming Guidelines The following are guidelines to use when prog ramming the feature keys on the handset: • All handsets paired with the same B ase Station have the same programmed functions since the web interface applie s the [...]

  • Page 134

    Operational Features 5-22 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Programming Feature Keys Y ou can program up to 15 feature keys on the 48 0i CT IP phone using the Aastra W eb UI. Use the followi ng procedure to prog ram the feature keys on you r 480i CT Base Station and all paired handsets. Aastra Web [...]

  • Page 135

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-23 Operational Featur es Operational Features 5 Select the function for that han dset key from the " Key Function " field . 6 Click to save the functio n you selected to the handset key . The key programming informa tion is sent to the 480i Base S tation and to all the cordless han[...]

  • Page 136

    Operational Features 5-24 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Suppressing DTMF Playback A feature on the IP phones allows users a nd administrators to enable or disable the suppression of DTMF playback when a nu mber is dialed from the softkeys and programmable key s. When suppression of DTMF playbac[...]

  • Page 137

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-25 Operational Featur es Operational Features Aastra Web UI 1 Click on Basic Settings->Prefer ences->General. 2 Enable the " Suppress DT MF Playback " field by checking the check box. (Disable this field by unchecki ng the box). Default is disabled. 3 Click to save your setti[...]

  • Page 138

    Operational Features 5-26 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Busy Lamp Field (BLF) (480i/480 i CT/9133i only ) The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (b usy or idle) of extensions on the IP phone. Example A Supervisor c[...]

  • Page 139

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-27 Operational Featur es Operational Features BLFList Setting (For use with the Br oadSoft Broadworks Rel 13 or higher platform only) The BLFList feature on the IP phones is specifically design ed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feat ure allows the [...]

  • Page 140

    Operational Features 5-28 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Asterisk BLF Configuration Y ou can enable the BLF feature on Asteri sk to enable monitoring for specific extensions. BLF on Asterisk is possibl e through the “hint” extension parameter . Add the following in the Asterisk extensio ns.c[...]

  • Page 141

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-29 Operational Featur es Operational Features Configuring BLFs Use the following procedures to confi gur e BLF and BLFList on the IP phone. Configuration Files T o set BLF or BLFList i n the configurat ion fi les, see Appendix A, the section, “Softkey/Programmable Key Parameters” on pa[...]

  • Page 142

    Operational Features 5-30 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features On the 9133i : Click on Operation->Programmab le Keys. Note: Y ou can configure up to 7 programmable keys on the 9133i. 2 Select a softkey or programmable key to configure. 3 For the 480i, 480i CT , or 9133i, in the " Ty p e "[...]

  • Page 143

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-31 Operational Featur es Operational Features 8 In the " BL F List URI " field, enter the name of the BLF li st defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user . For example, my480i-bl f-list@as.broadworks.com. Note: The value of the BLFList URI p[...]

  • Page 144

    Operational Features 5-32 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Directed Call Pickup (B LF Call Interception) (480i/480i CT/9133i) Directed call pickup is an enhancement to the existing BLF feature found in 480i/ 480i CT and 9133i. The existing BLF feature allows a softkey/programmab le key to monitor [...]

  • Page 145

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-33 Operational Featur es Operational Features Configuring Directed Call Pickup Use the following procedure to enable or di sable the Di rected Call Pickup feature on the IP phone. Configuration Files T o enable/disable Directe d Call Pickup on the IP phon e (480i /480i CT/9133i) usi ng the c[...]

  • Page 146

    Operational Features 5-34 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features 3 Enable the " Play a Ring Splash " field by checking the check box. (Disable this field by unchecki ng the box). Default is disabled. The IP phone plays a short "call waiting tone" when there is an incoming call on the[...]

  • Page 147

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-35 Operational Featur es Operational Features BLF Subscription Period (480i/480i CT/9133i) On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the BLF subscription service afte r a software/firmware upgrade or after a reboot of the IP phone. In the confi[...]

  • Page 148

    Operational Features 5-36 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Advanced Settings->Glo bal SI P->Advanced SIP Settings. 2 Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the " BLF Subscription Period " field. 3 Click to save your ch anges. Y ou m[...]

  • Page 149

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-37 Operational Featur es Operational Features Do Not Disturb (DND) The IP phones have a featu re you can enable called "Do not Di sturb (DND). Y ou can configure DND on softkeys and programmable ke ys using the Aastra W eb UI or the configuration files. If DND is configured on the phone[...]

  • Page 150

    Operational Features 5-38 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Operation->Programmab le Keys. 2 Select a hard key to configure. 3 In the " Ty p e " field, select " do not disturb ". Note: Y ou do not need to set the "V alue" for DND. DND is app[...]

  • Page 151

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-39 Operational Featur es Operational Features Bridged Line Ap pearance (BLA) (480i/480i CT/9133i only ) A SIP bridge line appearance (BLA) on th e IP phones allows multiple devi ces to share a single directory address (DA). For example, people working at a techni cal support department could[...]

  • Page 152

    Operational Features 5-40 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features The following table shows the number of lines that can be set to BLA for each model phone. Configuring BLA Y ou can configure BLA on a global or per -line basis using the configuration files or the Aastra W eb UI. Global BLA Y ou configure[...]

  • Page 153

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-41 Operational Featur es Operational Features Per-Line BLA Y ou configure BLA on a per-line basis in the configuration files using the following parameters: sip lineN mode sip lineN username sip lineN bla number Y ou configure BLA on a per-line basis in the Aastra W e b UI using the followin[...]

  • Page 154

    Operational Features 5-42 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features For ININ Server When configuring the BLA feature on an ININ server , the value set for the sip lineN bla number parameter shall be th e same value set for the sip lineN user name parameter without the in cremen ted digit added to the phone[...]

  • Page 155

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-43 Operational Featur es Operational Features Aastra Web UI 1 For global con figuration of BLA: Click on Advanced Settings->Glo bal SIP->Basic SIP Authentication Settings.[...]

  • Page 156

    Operational Features 5-44 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the " Line Mode " field, select the BLA option. 2 In the " Phone Number " field, enter the phone number of th e IP phone. 3 For global c[...]

  • Page 157

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-45 Operational Featur es Operational Features Using a BLA Line on the IP Phone If you have either a global or per -line BL A configuratio n, and you want to share a call on the line with a BLA group, you ne ed to press the Hold butto n before sharing the call wi th the group. For example, if[...]

  • Page 158

    Operational Features 5-46 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Park/Pickup S t atic Configuration (480i/4 80i CT only) Y ou can configure a static configuratio n for parking and picking up a call using the Aastra W eb UI at Basic Settings-> Preferences . By entering the appropriate value in the &qu[...]

  • Page 159

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-47 Operational Featur es Operational Features Configuring Park /Pickup using S tatic Configuration (480i/480i CT only) Use the following procedure to configure the Park/ Pickup call feature using the static configuration method. Note: Aastra recommends you configur e either the static or the[...]

  • Page 160

    Operational Features 5-48 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Park/Pickup Programmable Configuration The programmable method of configuratio n creates park and pickup softkeys or programmable keys that y ou can configure on th e IP phones (480i/480 i CT/91 12i/ 9133i). For the 480i/480i CT you can se[...]

  • Page 161

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-49 Operational Featur es Operational Features • On the 480i CT , the customized labels apply to the base unit only . On the 480i CT handset, pressing Ï displays the default labels of "Park" and "Pickup". On 91 12i/9133i • When a call comes in, and you pickup the hand[...]

  • Page 162

    Operational Features 5-50 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Programmable Configuration Using Configuration File s In the configuration files, you configure Park/Pickup using the softkey parameters. Y ou must specify the"softkeyN value" and "prgkeyN value" as <server type;serv[...]

  • Page 163

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-51 Operational Featur es Operational Features Model 9133i Examples Model 91 12i Examples Server Park Configura tion Pickup C onfiguration A st e r i s k prgkeyN type: par k prgkeyN value: asterisk;700 prgkeyN line: 1 prgkeyN type: pickup prgkeyN value: asterisk;7 00 prgkeyN line: 1 S yl a n [...]

  • Page 164

    Operational Features 5-52 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Use the following procedure to configure the Park/ Pickup call feature using the programmable configuration meth od and the configuration files. Programmable Configuration Using the Aastra W eb UI On the 480i/480i CT , you configure a Park[...]

  • Page 165

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-53 Operational Featur es Operational Features Aastra Web UI For the 480i/480i CT : 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to conf igure for Parking a call. 3 In the " Ty p e " field, select Park . 4 In the " La bel " field, enter a label for the Park [...]

  • Page 166

    Operational Features 5-54 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features 1 1 In the " Va l u e " field, enter the appro riate value ba sed on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration V alues” on page 5-46 . 12 In the [...]

  • Page 167

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-55 Operational Featur es Operational Features 4 Pick another handset key to configure for picking up a call. 5 In the " Key Function " field, select Pickup . 6 Click to save your ch anges. Y ou must restart your IP phone for the changes to take af fect. 7 Click on Operation->Res[...]

  • Page 168

    Operational Features 5-56 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features 3 In the " Ty p e " field, select Park . 4 In the " Val u e " fi eld, enter the approriate value ba sed on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Co[...]

  • Page 169

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-57 Operational Featur es Operational Features Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a p arked call. IP Phone UI Ste p Action Parking a Call 1 While on a li ve call, press the " Park " softkey . 2 Perf[...]

  • Page 170

    Operational Features 5-58 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Last Call Return (lcr) (Sylantro Servers only) Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or progr ammable key . This feature is for Sylantro servers only . Y ou[...]

  • Page 171

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-59 Operational Featur es Operational Features Aastra Web UI For the 480i/480i CT : 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to config ure for Last Call Return. 3 In the " Ty p e " field, select lcr . 4 In the " Lin e " field, select a line for which to [...]

  • Page 172

    Operational Features 5-60 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features For the 480i CT Handset: 1 Click on Operation->Handset Keys. 2 Pick a handset key to configure for Last Call Return. 3 In the " Key Function " field, select lcr . 4 Click to save your ch anges. Y ou must restart your IP phone [...]

  • Page 173

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-61 Operational Featur es Operational Features For the 91 12i/9133i: 1 Click on Operation->Programmab le Keys. 91 12i Screen 9133i Screen 2 Pick a hard key to config ure for Last Call Return. 3 In the " Ty p e " field, select lcr . 4 For the 9133i: In the " Line " fiel [...]

  • Page 174

    Operational Features 5-62 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features 6 Click on Operation->Reset . 7 In the " Rest art Phone " field click to restart the IP phone and apply the changes. Aastra Web UI[...]

  • Page 175

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-63 Operational Featur es Operational Features Call Forwarding The call forwardi ng feature on the IP phon e allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy , which then forwards the call to the assigned destination. Call forwardi[...]

  • Page 176

    Operational Features 5-64 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features The following table shows the IP phone m odel and the number of lines for which you can configure call fo rwarding. Enabling/Disabling the Ability to Configure Call Forwardin g Using the configuration files, you can en able or disable the [...]

  • Page 177

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-65 Operational Featur es Operational Features Configuration Method for Call Forwarding The method you use to configure call forwardin g depends on the model phone you are configuring. Y ou can set the phone-wide call forward se ttings using the IP phone UI or the Aastra W eb UI. However , yo[...]

  • Page 178

    Operational Features 5-66 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features 4 For 91 12i/9133i: In the “ Cfwd Mode ” field, enter the mode that you want to set on your phones. For 480i/480i CT : In the “ Mode ” field, enter the mode that yo u want to set on your phones. V alid modes are: •O f f •A l l [...]

  • Page 179

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-67 Operational Featur es Operational Features Aastra Web UI 1 Click on Basic Settings->Call Forward . 480i/480i CT/9133i Screens 91 12i Screen[...]

  • Page 180

    Operational Features 5-68 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features For global co nfiguration of call fowardi ng: 2 In the " Mode " field, select the mode you want to set on your phone. V alid modes are: •O f f •A l l •B u s y • No Answer • Busy No Answer Note: T o di sable call forward[...]

  • Page 181

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-69 Operational Featur es Operational Features 8 In the " Fo rward Number " field, enter the destination number fo r which you want your calls on this line to be call forwarded . 9 In the " Number of Rings " field , select the number of rings you wa nt this line to ring b [...]

  • Page 182

    Operational Features 5-70 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Callers List The IP phones have a "Callers List" f eature that store the name, phone number , and incremental calls, for each ca ll received by the phone. Y ou can enable and disable the Callers List feature using the configurati[...]

  • Page 183

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-71 Operational Featur es Operational Features Enabling/Disabling Callers List Y ou can enable and disable user access to the Callers List on the IP phones using the following parameter in the configuration files: • callers list disabled V alid values for this parameter are 0 (enabled) and [...]

  • Page 184

    Operational Features 5-72 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features 4 T o delete all entries in the Callers list, press the 3 Delete softkey at the "Callers List" header . T o delete a line item from the Callers List, select the line item you want to delete and press the 3 Delete softkey . 5 T o [...]

  • Page 185

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-73 Operational Featur es Operational Features Downloading the Callers List Use the following procedure to download the Callers List using the Aastra W eb UI. Aastra Web UI 1 Click on Operation->Directory . 2 In the Callers List field, click on . A “File Download” message displays. 3 C[...]

  • Page 186

    Operational Features 5-74 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only . Y ou can enable and disable the Missed Calls Indic[...]

  • Page 187

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-75 Operational Featur es Operational Features Accessing and Clearing Missed Calls Use the following procedure to access and clear misse d calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI Ste p Action For th[...]

  • Page 188

    Operational Features 5-76 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Directory List The IP phones have a " Dir ec tory List " feature that allows you to store fre quently used numbers on the phone. Y ou can also dial directly from a directory entry . The Directory featu re also includes a quick-se[...]

  • Page 189

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-77 Operational Featur es Operational Features Y ou can use any spreadsheet applicatio n to open the file for viewing. The following is an example of a Director y List in a spreadsheet application. The file displays the n ame, phone numb er , and line number for each Directory entry . Enablin[...]

  • Page 190

    Operational Features 5-78 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Server to IP Phone Download Y ou can populate your IP phone Directory List with server directory files. T o activate this feature, you need to add the following parameters to the configuration files: • directory 1: company_ directo ry ?[...]

  • Page 191

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-79 Operational Featur es Operational Features Server to IP Phone Download Behav ior The software that reads directory files fro m the server , loads the file’ s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate from a server dir e[...]

  • Page 192

    Operational Features 5-80 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Using the Directory List Use the following procedures to access and use the Directory List .. IP Phone UI Ste p Action For the 480i/480i CT : 1 Press x on the phone to display the Services menu. or Press the r key to enter the Directory Li[...]

  • Page 193

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-81 Operational Featur es Operational Features 1 1 T o exit the Directory List, press the Quit softkey . For the 91 12i/9133i: 1 Press 3 Directory on the phone to enter the Directory List. Note: If no key is pressed within 3 seconds, the pho ne prompts you to press the first letter in the nam[...]

  • Page 194

    Operational Features 5-82 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Downloading from the Server to the IP Phone Y ou can use the configuration files to download the Directory List from the configuration serve r to the IP phone.. Use the following procedure to configure the download.. Downloading from the I[...]

  • Page 195

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-83 Operational Featur es Operational Features Use the following procedure to configure the download. Aastra Web UI 1 Click on Operation->Directory . 2 In the Directory List field, click on . A “File Download” message displays. 3 Click . 4 Enter the location on yo ur computer where you[...]

  • Page 196

    Operational Features 5-84 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features V oicemail (480i/480i CT only) The V o icemail feature on the 480i/480i CT IP phones allow you to configure lines with phone numbers so the phone can dial out to connect to a voicemail server . Y ou associcate the V oicemail numbers with t[...]

  • Page 197

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-85 Operational Featur es Operational Features Y ou can enter up to 9 V oicemail numbers asso ciated with each of the 9 lines on the phone. For example: sip line1 vmail: *97 sip line2 vmail: *95 Use the following procedure to configure voicemail using the configuration files. Note: In the abo[...]

  • Page 198

    Operational Features 5-86 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Using V oicemail (480i480i CT only) Use the following procedure to access and use voicemail. IP Phone UI Ste p Action For the 480i/480i CT : 1 Press x on the phone to display the Services menu. 2 From the Services menu, select " V oic[...]

  • Page 199

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-87 Operational Featur es Operational Features XML Customized Services Extensible Markup Languag e (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are cha[...]

  • Page 200

    Operational Features 5-88 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Enabling/Disabling a Beep for S tatus Message Displays Y ou can enable or disable a BEEP option using the S tatus Message object (AastraIPPhoneStatus), the configura tion files, or the Aastra W eb UI. When the phone receiv es a status mess[...]

  • Page 201

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-89 Operational Featur es Operational Features Scroll Delay Option for S tatus Messages The IP phones support a scroll delay option that allows you to set the time del ay , in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds for each m essage t[...]

  • Page 202

    Operational Features 5-90 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features XML Push Requests In addition to initiating a request to an XML application from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. When the phone sees a PUSH request containi ng an XML object, it tries to[...]

  • Page 203

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-91 Operational Featur es Operational Features Example XML Configuration The following example sh ows the pa rameters you enter in the configuration files to configure an XML application: xml application URI: http://172.16.96.63/aastra/internet. php xml application title: Aastra Telecom xml a[...]

  • Page 204

    Operational Features 5-92 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Aastra Web UI For the 480i/480i CT : 1 Click on Operation->Softkeys and XML . 2 Select a key from keys 1 through 20. 3 In the " Ty p e " field, select XML from the list box. 4 In the " La bel " field, enter a label t[...]

  • Page 205

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-93 Operational Featur es Operational Features 8 Click to save your changes. The XML application is app lied to the IP phone immediately . When the XML applica tion is pushed to the phone vi a an HTTP POST , a host IP address or domain name server is required. 9 Click on Advanced Settings->[...]

  • Page 206

    Operational Features 5-94 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Aastra Web UI For the 91 12i/9133i 1 Click on Operation->Progra mmable Keys. 91 12i Screen . 9133i Screen 2 For the 91 1 2i, select a key from keys 1 through2. For the 9133i, select a key from keys 1 through 7..[...]

  • Page 207

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-95 Operational Featur es Operational Features 3 In the " Ty p e " field, select XML from the list box. 4 In the " Val u e " fi eld, enter the IP address or qualif ied domain name of the XML application. 5 Click to save your changes. The XML application is app lied to the [...]

  • Page 208

    Operational Features 5-96 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. Use the following procedure to u se the XML feature on the IP phone. 9 Click on Op[...]

  • Page 209

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-97 Operational Featur es Operational Features XML Action URIs The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain events occur . The IP phone events that support this feature are: •S t a r t u p • Succe[...]

  • Page 210

    Operational Features 5-98 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Operational Features The following table identif ies the configurable actio n URI parameters in the configuration files and the Aastra W eb UI. This table also identifies the variables that apply to specific parameters. How it works When a startup, successful [...]

  • Page 211

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-99 Operational Featur es Operational Features http://10.50.10.140/outgoing.pl?numb er=5551212 Y ou can configure this feature via the configuration files or the Aastra W eb UI. Configuring XML Action URIs Use the following procedures to confi gure XML Action URIs using the configuration file[...]

  • Page 212

    Operational Features 5-100 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Advanced Settings->Action URI. 2 Enter an XML URI for a startup event in the “ Start u p ” field. For exam ple: http://10.50.10.140/startup This parameter pecifies the URI for which the phone executes a GE[...]

  • Page 213

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-101 Operational Featur es Operational Features 4 Enter an XML URI for an incoming call event in the “ Inco ming Call ” fi eld. For example: http://10.50.10.140/incoming.php?num ber=$$REMOTENUMBER$$ This parameter pecifie s the URI for which the p hone execute s a GET on when an incoming [...]

  • Page 214

    Operational Features 5-102 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features XML Softkey URI In addition to specifying variables fo r the Action URIs, you can also specify variables in the XML softkey URIs that a re bound when the key is pressed. These variables are the same as those used in the Action URIs. When[...]

  • Page 215

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-103 Operational Featur es Operational Features Configuring XML Softkey URIs Use the following procedures to confi gure XML Softkey URIs using the configuration files or the Aastra W eb UI. Configuration Files For specific parameters you ca n set in the configuration file s, see Appendix A, t[...]

  • Page 216

    Operational Features 5-104 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features 3 In the " Ty p e " field, select XML from the list box. 4 In the " La bel " field, enter a label that displays on the IP phone for the XML softkey . For example, " aastra ". 5 In the " Val u e " f[...]

  • Page 217

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-105 Operational Featur es Operational Features Aastra Web UI For the 91 12i/9133i: 1 Click on Operation->Progra mmable Keys. 91 12i Screen . 9133i Screen[...]

  • Page 218

    Operational Features 5-106 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features 2 On the 91 12i, select a key from keys 1 through 2. On the 9133i, select a key from keys 1 through 7. 3 In the " Ty p e " field, select XML from the list box. 4 On the 9133i, in th e " Label " field, enter a label th[...]

  • Page 219

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-107 Operational Featur es Operational Features SIP Local Dial Plan A dial plan describe s the number and pattern o f digits that a user dials to reach a particular telephone number . Acc ess codes, area codes, specialized codes, and combinations of the number of digits di aled are all part o[...]

  • Page 220

    Operational Features 5-108 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Dial Plan Example An example of a SIP Local Dial Plan is: [01]XXX|[2-8]XXXX|91XXXXXX XXXX|X+.|*XX The dial plan in the above example can acc ept any 4-digit dial string s that begin with a '0' or '1', any 5-digit dial[...]

  • Page 221

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-109 Operational Featur es Operational Features Example If you enter the following dial st ring for a local dial plan: sip dial plan: 1+#,9 where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “ 9 ” digit to the beginning of[...]

  • Page 222

    Operational Features 5-110 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Configuring the SIP Local Dial Plan Use the following procedures to confi gur e the SIP Local Dial Plan using the configuration files or the Aastra W eb UI. Configuration Files For specific parameters you can set in the configuration fil[...]

  • Page 223

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-111 Operational Featur es Operational Features 6 Click on Operation->Reset . 7 In the " Restart Phone " field click to restart the IP phone and apply the dial plan to the IP phone. Optional fo r all models: 8 In addition to configuring the dial plan and dial plan terminator abo [...]

  • Page 224

    Operational Features 5-112 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Incoming/Outgoing Intercom with Auto-Answer (Intercom applicable to 480i/480i CT only) The Intercom feature on th e IP phones allo ws you to press the Icom button ( ] ) and then enter the numb er you want to call to initiate an intercom [...]

  • Page 225

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-113 Operational Featur es Operational Features Configuring Intercom Calls and Auto-Answer Y ou can configure the Intercom feature an d auto-anaswer usin g the configuration files or the Aastra W eb UI. Use the following procedures to confi gure Intercom calls and auto-answer on the IP phone.[...]

  • Page 226

    Operational Features 5-114 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features 2 Select an Intercom type for outgoing Intercom calls from the Ty p e list box. V alid values are Phone-Side , Server-Side , Off . Default is Off . 3 If Server-Side is selected, enter a pref ix to add to th e phone number in the " P[...]

  • Page 227

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-115 Operational Featur es Operational Features 2T h e " Microphone Mute " field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the origin ating caller . T o disable this field, uncheck the box. 3T h e " Auto-Answer " field is ena[...]

  • Page 228

    Operational Features 5-116 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Audio T r ansmit and Receive Gain Adjustments The audio gain properties for the IP ph one handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far -end equipment. Y ou can adjust these settings fro[...]

  • Page 229

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-117 Operational Featur es Operational Features Configuring Audio T ransmit and Receive Gain Adjustments Y ou can configure the audio transmit and ga in adjustments using the configuration files only . Use the following procedure to configure this feature. Handsfree tx gain The increase d (+d[...]

  • Page 230

    Operational Features 5-118 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Ring T ones and T one Set s Y ou can configure ring tones and ri ng tone sets on the IP phon es. Ring T ones There are several distinct ring tones a user or administrator ca n select from to set on the IP phones. Y ou can en able/disable[...]

  • Page 231

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-119 Operational Featur es Operational Features Aastra Web UI Global: T one 1 T one 2 T one 3 T one 4 T one 5 Silent Per-Line: Global T one 1 T one 2 Global: T one 1 Per-Line: Global[...]

  • Page 232

    Operational Features 5-120 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Ring T one Set s In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tone s customized for a specific country . The ring tone sets you can configure on th e IP phones [...]

  • Page 233

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-121 Operational Featur es Operational Features Configuring Ring T ones and T one Set s Use the following procedures to confi gure ring tones and tone set s on the IP phones. Configuration Files For specific parameters you ca n set in the config urat ion files for ring tones, s ee Appendix A,[...]

  • Page 234

    Operational Features 5-122 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features 5S e l e c t To n e S e t . 6 Select the country for which you want to apply the to ne set. V alid values are Australia , Europe, France , Germany , Italy , UK , and US . Default is US . For 91 12i/9133i: Press Set . For 480i/480i CT : P[...]

  • Page 235

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-123 Operational Featur es Operational Features For per-line confi guration: 4 In the " Ri ng T one " section, select a line for which you want to set ring tone. 5 Select a value from the " LineN " field . Note: See the “Ring T one Settings T able” on page 5-1 18 for v[...]

  • Page 236

    Operational Features 5-124 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Priority Alerting Priority alerting on the IP p hones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. Y ou can enable or disable priority alertin g on the IP phone fo r the Asterisk, Br[...]

  • Page 237

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-125 Operational Featur es Operational Features Sylantro Servers The ring tone keywo rds that can displ ay in the "Alert-Info" header for a Sylantro server are: When the ring ton e keywords appear in an "Alert-Info" head er from a Sylantro server , the keyw ord is mapped t[...]

  • Page 238

    Operational Features 5-126 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features If you enable priority aler ting when using a Sylantro server , you can specify the Bellcore tone to be used for the following configurable criteria: Ring T o ne Pattern (Sylantr o Ser vers) Call criteria Bellcore tones for each call cri[...]

  • Page 239

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-127 Operational Featur es Operational Features The following table identif ies the dif ferent Bellcore ring tone patterns and cadences. Bellcore T one Pattern ID Pattern Cadence Minimum Duration (ms) Nominal Duration (ms) Maximum Duration (ms) (St andard) 1 Ringi ng Silent 2s On 4s Of f 1800[...]

  • Page 240

    Operational Features 5-128 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features Call W aiting T ones Call W aiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the ne w caller , so you can answer your second incoming call by put[...]

  • Page 241

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-129 Operational Featur es Operational Features Configuring Priority Alerting Use the following procedures to confi gur e priority alerting on the IP phones. Configuration Files For specific parameters you ca n set in the config urat ion files for priority aler ting, see Appen dix A, the sect[...]

  • Page 242

    Operational Features 5-130 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features 3 Select a ring tone pattern for each of the following fields: •G r o u p • Internal • External • Emergency •P r i o r i t y • auto call di stribution • community-1 • community-2 • community-3 • community-4 4 Click to[...]

  • Page 243

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-131 Operational Featur es Operational Features S tuttered Dial T one Y ou can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. Y ou can configure this feature using the configuration files and the Aastra W eb UI. Configuring S tuttered D[...]

  • Page 244

    Operational Features 5-132 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features 3 Click to save your changes. Y ou must restart your IP phone for the changes to take af fect. 4 Click on Operation->Reset . 5 In the " Rest art Phone " field click to restart the IP phone. Aastra Web UI[...]

  • Page 245

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-133 Operational Featur es Operational Features Call W aiting T one Y ou can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. Y ou can configure this feature using the configuration files and the Aastra W eb UI. Confi[...]

  • Page 246

    Operational Features 5-134 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features 3 Click to save your changes. Y ou must restart your IP phone for the changes to take af fect. 4 Click on Operation->Reset . 5 In the " Rest art Phone " field click to restart the IP phone. Aastra Web UI[...]

  • Page 247

    Operational Features 41-001129-00 Rev 09, Release 1.4.1 5-135 Operational Featur es Operational Features Language Using the IP phone UI or th e config uration files, you can set the phones to use a specific language to display in the IP Phone UI. When you set the language to use on the p hone, all of the display screens (menus, services, options, e[...]

  • Page 248

    Operational Features 5-136 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Operational Features IP Phone UI Ste p Action 1 For 91 12i/9133i: Press I on the phone to enter the Options List. For 480i/480i CT : Press % on the phone to enter the Options List. 2S e l e c t Languag e . 3S e l e c t In English (English) , En francais (Fre[...]

  • Page 249

    41-001129-00 Rev 09, Rel ease 1.4.1 6-1 Advanced Operational Features Chapter 6 Advanced Operational Features About this chapter Introduction The IP phones have adv anced operational features you can co nfigure using the configuration files and/or the Aastra W eb UI. This chapter describes each of these features and provides procedures for configur[...]

  • Page 250

    Advanced Operational Features 6-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features This section provides the following informa tio n about advanc ed features of the IP phones: Feature Description MAC Address/Line Number in REGISTER Messages Allows you to enable or disabl e [...]

  • Page 251

    Advanced Operational Features 41-001129-00 Rev 09, Release 1.4.1 6-3 Advanced O peration al Featur es Advanced Operational Features MAC Address/Line Number in REGISTER Messages The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra W eb UI [...]

  • Page 252

    Advanced Operational Features 6-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Advanced Operational Features . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Glo bal SI P->Advanced SIP Setting. 2 Enable the " Send MAC Address in REGISTER Message " field by checking the check box. (Disable this field by [...]

  • Page 253

    Advanced Operational Features 41-001129-00 Rev 09, Release 1.4.1 6-5 Advanced O peration al Featur es Advanced Operational Features SIP Message Sequence for Blind T ransfer The SIP message sequence for Blind T ransfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if[...]

  • Page 254

    Advanced Operational Features 6-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Advanced Operational Features Up date Caller ID During a Call It is possible for a proxy or call server to update the Calle r ID information that displays on the phone du ring a call, by modifying the SIP Contact header in the 200 OK message and/or in[...]

  • Page 255

    Advanced Operational Features 41-001129-00 Rev 09, Release 1.4.1 6-7 Advanced O peration al Featur es Advanced Operational Features Boot Sequence R ecovery Mode Y ou can force the IP phone into recovery mode by pressing the 1 and # keys during boot up when th e logo displays. This f eature is enabled by default on the IP phone. Y ou can disable thi[...]

  • Page 256

    Advanced Operational Features 6-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server , it is automatically configured by that TFTP server . An unconfigure[...]

  • Page 257

    Advanced Operational Features 41-001129-00 Rev 09, Release 1.4.1 6-9 Advanced O peration al Featur es Advanced Operational Features Single Call Restriction (480i CT only) On the 480i CT , an administrator can enab le or disable a single call restriction between the 480i CT base unit and a call server . When this feature is enab led (set to 1), you [...]

  • Page 258

    Advanced Operational Features 6-10 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Ste p Action 1 Click on Advanced Settings->G loba l SIP->RTP Settings. 2 Enable the " T wo Call Suppor t " field by checking the check box. (Disable this field by unchecking the box). 3 Click[...]

  • Page 259

    41-001129-00 Rev 09, Rel ease 1.4.1 7-1 Encryption and the IP Phone Chapter 7 Encryption and the IP Phone About this chapter Introduction This chapter provides info rmation about encryption on the IP phones and provides methods an administrator can use to store encryped files to a server . T opics This chapter covers the following topics: To p i c [...]

  • Page 260

    Encryption and the IP Phone 7-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Encryption and the IP Phone Encryption and the IP Phone An encryption feature for the IP phone a llows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive informat[...]

  • Page 261

    Encryption and the IP Phone 41-001129-00 Rev 09, Release 1.4.1 7-3 Encryption and the IP Phone Encryption and the IP Phone T o make changes to the configuration files, the System Administrator must decrypt the files, make the changes, and re-encrypt the files. The encrypted files must then be downloaded to the IP phones again. Procedure to Encrypt/[...]

  • Page 262

    Encryption and the IP Phone 7-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Encryption and the IP Phone Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Encrypt aastra.cfg into aastra .tuz using password 1234abcd: C:> anacrypt aastra.cfg -p 1234abcd Example 2 Decrypt aastra.tuz into aas[...]

  • Page 263

    Encryption and the IP Phone 41-001129-00 Rev 09, Release 1.4.1 7-5 Encryption and the IP Phone Encryption and the IP Phone Example 7 Use the "-v" variable to display version number . C:> anacrypt -v The encrypti on tag format suppo rted by this anacrypt is: T uzo v1.3 rev1 The correspon ding IP phone firmware build is: 20051017[...]

  • Page 264

    [...]

  • Page 265

    41-001129-00 Rev 09, Rel ease 1.4.1 8-1 Firmware Upgrade Chapter 8 Firmware Upgrade About this chapter Introduction This chapter provides information abou t upgrading the IP phone firmware. T opics This chapter covers the following topics: To p i c Page Upgradi ng the Firmware page 8-2 Manual Firmware Update (TFTP only) page 8-2 Manual Firmware and[...]

  • Page 266

    Upgrading the Firmware 8-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Firmware Upgrade Upgrading the Firmware The IP phone uses a TFTP , FTP , or H TTP server (depending on the protocol configured on the IP phone) to down load configuration files and firmware. The configuration server sho uld be ready and be able to ac cept co[...]

  • Page 267

    Upgrading the Firmware 41-001129-00 Rev 09, Release 1.4.1 8-3 Firmware Upgrade Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Advanced Settings->Firmwar e Up date. 2 Enter the TFTP server IP address or qualified do main name in the " TFTP Serve r IP " field. 3 Enter the firmware file name ( <phone model>.st ) that you wan[...]

  • Page 268

    Upgrading the Firmware 8-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Firmware Upgrade Manual Firmware and Configuration File Up date Restarting the phone forces the phon e to check for both firmware and configuration files stored on the configuration server . W arning: Do not reset or turn off the phone until the do wnload is[...]

  • Page 269

    Upgrading the Firmware 41-001129-00 Rev 09, Release 1.4.1 8-5 Firmware Upgrade Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Operation->Reset. 2 Click . 3 Click OK at the confirmation prompt. The firmware and configuration files do wnload from the configuration server .[...]

  • Page 270

    Upgrading the Firmware 8-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Firmware Upgrade Automatic Up date (auto-resync) The auto-resync feature on the IP phones a llows an administrator to enable the phone to be updated automati cally once a day at a specific time in a 24-hour period if the files on the server have ch anged. Th[...]

  • Page 271

    Upgrading the Firmware 41-001129-00 Rev 09, Release 1.4.1 8-7 Firmware Upgrade Firmware Upgrade Configuring Automatic Up date Use the following procedures to confi gure automatic update of th e IP phone firmware, configuration files, or both. Notes: 1. If a user is access ing the Aastra W eb UI, the y are not informed of an auto-reboot. 2. Any chan[...]

  • Page 272

    Upgrading the Firmware 8-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Advanced Settings->Configura tion Server->Auto-Resync. 2 Select the auto-resync mode from the Mode field. V alid values are None , Configuration Fil es , Firmware , Both . Default is None . 3 Selec[...]

  • Page 273

    Upgrading the Firmware 41-001129-00 Rev 09, Release 1.4.1 8-9 Firmware Upgrade Firmware Upgrade Reference For more information about setting automatic update on the IP phone, see the "auto resync mode" and "auto resy nc tim e" parameters, see Appendix A, the section, “Configuration Server Settings” on page A-10 .[...]

  • Page 274

    [...]

  • Page 275

    41-001129-00 Rev 09, Rel ease 1.4.1 9-1 T roubleshooting Chapter 9 T roubleshooting About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshootin g purposes. It also incl udes answers to questio ns you may have while using the IP phones. T opics This chapter covers the follo[...]

  • Page 276

    Troubleshooting 9-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide T roubleshooting T roubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshootin g purposes. Using the Aastra W e b UI, a system administrator can: • Assign an IP address and IP port in which t o save log [...]

  • Page 277

    Troubleshooting 41-001129-00 Rev 09, Release 1.4.1 9-3 T r oubleshooting T roubleshooting In the Aast ra W eb UI , you can configure the log settings at Advanced Settings->T roubleshooting->Log Settings. Support Information Y ou can save the local and/or server config uration files of the IP phone to the location specified in the " Log S[...]

  • Page 278

    Troubleshooting 9-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide T roubleshooting Performing T roubleshooting T asks Use the following procedure to p erform troubleshooting on the IP phone via the configuration files.. Configuration Files For specific parameters you can se t in the configuration files, see Appendix A , th e sect[...]

  • Page 279

    Troubleshooting 41-001129-00 Rev 09, Release 1.4.1 9-5 T r oubleshooting T roubleshooting Reference For information that describ es solutions to most common problems using the IP phones, see the next section, “Troubleshooting Solutions” on page 9-6. 4 Click to save your settings. 5 Click on Operation->Reset . 6 In the " Rest art Phone &[...]

  • Page 280

    Troubleshooting So lutions 9-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide T roubleshooting T roubleshooting Solutions Description This section describes solutio ns to some most common problems that can occur while using the IP phones. Why does my phone displ ay “Application missing”? If you have experience d networking iss[...]

  • Page 281

    Troubleshooting So lutions 41-001129-00 Rev 09, Release 1.4.1 9-7 T r oubleshooting T roubleshooting Please ensure that the TFTP server is ru nning and accessible on the network. If the firmware file is correctly located on the running TFTP server , the phone will locate the file and reload the applicatio n onto the phone. Why does my phone display[...]

  • Page 282

    Troubleshooting So lutions 9-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide T roubleshooting Reason : Neither of the <mac>.tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix : Create the encrypted files using anac rypt.exe and copy them to the configuration server . Reason : The encrypte [...]

  • Page 283

    Troubleshooting So lutions 41-001129-00 Rev 09, Release 1.4.1 9-9 T r oubleshooting T roubleshooting How do I rest art the IP phone? IP Phone UI Ste p Action 1 For 91 12i/9133i: Press I on the phone to enter the Options List. For 480i/480i CT : Press % on the phone to enter the Options List. 2S e l e c t Phone St atus . 3S e l e c t Restart Phone .[...]

  • Page 284

    Troubleshooting So lutions 9-10 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide T roubleshooting 2 Click .. 3 Click OK at the confirmation prompt. Aastra Web UI Ste p Action[...]

  • Page 285

    Troubleshooting So lutions 41-001129-00 Rev 09, Release 1.4.1 9-11 T r oubleshooting T roubleshooting How do I set the IP phone to factory default? IP Phone UI Ste p Action 1 For 91 12i/9133i: Press I on the phone to enter the Options List. For 480i/480i CT : Press % on the phone to enter the Options List. 2S e l e c t Phone St atus . 3 For 91 12i/[...]

  • Page 286

    Troubleshooting So lutions 9-12 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide T roubleshooting 9 For 91 12i/9133i: Press #=Confir m . For 480i/480i CT : Press Default . Note: Press Cancel to cancel the operaito n. 10 Press Restart when the phone prompts you to rest a rt the phone. Aastra Web UI Ste p Action 1 Click on Operation-&g[...]

  • Page 287

    Troubleshooting So lutions 41-001129-00 Rev 09, Release 1.4.1 9-13 T r oubleshooting T roubleshooting T o res tore the local configuration file factory defa ults only: 4 In the " Remove Local Configuration Settings " field, click . This restores all factory defaults to the local configuration file . It re moves the configuration file that[...]

  • Page 288

    Troubleshooting So lutions 9-14 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide T roubleshooting How to reset a user ’ s p assword? IP Phone UI Ste p Action 1 For 91 12i/9133i: Press I on the phone to enter the Options List. For 480i/480i CT : Press % on the phone to enter the Options List. 2S e l e c t User Password . 3 Enter the[...]

  • Page 289

    Troubleshooting So lutions 41-001129-00 Rev 09, Release 1.4.1 9-15 T r oubleshooting T roubleshooting 3 In the " New Password " field, enter the new user password. 4 In the " Co nfirm Passwo rd " field, enter the new user password again. 5 Click to save your changes. Aastra Web UI Ste p Action[...]

  • Page 290

    [...]

  • Page 291

    About this appendix 41-001129-00 Rev 09, Release 1.4.1 A-1 Configuration Paramete rs Appendix A Appendix A Configuration Parameters About this appendix Introduction This appendix describes the parameters yo u can set in the conf iguration files for the IP phones. The configuration files include <mac.cfg> and config.cfg. T opics This appendix [...]

  • Page 292

    About this appendix A-2 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Appendix A SIP Basic, Global Settings page A-35 SIP Basic, Per-Line Settings page A-43 Advanced SIP Settings page A-53 RTP , Codec, DTMF Global Settings page A-58 DTMF Per-Line Settings p age A-60 Silence Suppression Setti ngs page A-61 V oicemail Settings page [...]

  • Page 293

    About this appendix 41-001129-00 Rev 09, Release 1.4.1 A-3 Configuration Paramete rs Appendix A Update Caller ID Setting. page A-105 Boot Sequence Recovery Mode. page A-105 Single Call Restriction page A-106 T r oubleshooting Parameters page A-107 To p i c Page[...]

  • Page 294

    Setting Parameters in Configuration Files A-4 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Appendix A Setting Parameters in Configuration Files Y ou can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg and <mac>.cf g files are stored on the server . The aastra.c f[...]

  • Page 295

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-5 Configuration Paramete rs Appendix A Operational, Basic, and Advanced Parameters The following sections provide the config uration parameters you can configure on the IP phone . Each parame ter table includes t he na me of the parameter , a description, the format, d[...]

  • Page 296

    Operational, Basic, and Advanced Parameters A-6 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Appendix A Parameter – subnet mask Subnet Mask (in Web UI) IP phone UI Options->Network Settings Aastra Web UI Advanced Settings->Network Configuration F iles aastra.cfg, <mac>.cfg Description Subnet mask defi nes the IP add[...]

  • Page 297

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-7 Configuration Paramete rs Appendix A Parameter – default gateway Gateway (in Web UI) IP phone UI Options->Network Settings Aastra Web UI Advanced Settings->Network Configuration Fi les aastra.cfg, <mac>.cf g Description The IP address of the network’s[...]

  • Page 298

    Operational, Basic, and Advanced Parameters A-8 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Appendix A Password Settings Parameter – admin password Configuratio n Files aast ra.cfg, <mac> .cfg Description Allows you to set a new administrator password for the IP phone. Format Not Applicable Default V alue 22222 Range Up [...]

  • Page 299

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-9 Configuration Paramete rs Appendix A Parameter – options password enabled Configuration Fil es aastr a.cfg, <mac>.cfg Description Enables or disables password protection of the Options key on the IP phone. If enabled, u pon pressing the Op tions key , a user [...]

  • Page 300

    Operational, Basic, and Advanced Parameters A-10 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Aastra Web UI Settings Configuration Server Settings Parameter – web interface e nabled Configuration Files aastr a.cfg, <mac>.cfg Description Enables or disables the Aastra W eb UI for a single IP phone when pl aced [...]

  • Page 301

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-1 1 Configuration Paramete rs Appendix A Parameter – tftp server TFTP Server (in Web UI) IP phone UI Options->Network->TFT P Server-> Primary TFTP Aastra Web UI Advanced Settings->Configuration Server Configuration F iles aastra.c fg, <mac>.cf g Des[...]

  • Page 302

    Operational, Basic, and Advanced Parameters A-12 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – use alternative tftp server Use Alternate TFTP (in Web UI) IP phone UI Options->Network->TFTP Server->Select TFTP Aastra Web UI Advanced Settings->Config uration Server Configuratio n Files aastra.cf[...]

  • Page 303

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-1 3 Configuration Paramete rs Appendix A Parameter – ftp username FTP User Na me (in Web UI) IP phone UI Options->Network->FTP Server Aastra Web UI Advanced Settings->Configuration Se rver Configur ation Files aastra.cfg, <mac>.cfg Description The user[...]

  • Page 304

    Operational, Basic, and Advanced Parameters A-14 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – http path HTTP Path (in Web UI) IP phone UI Options->Network->HTTP Server Aastra Web UI Advanced Settings->Configurati on Server Configuratio n Files aastra. cfg, <mac>. cfg Description The HTTP s[...]

  • Page 305

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-1 5 Configuration Paramete rs Appendix A Parameter – auto resync mode Mode (in Web UI) Aastra Web UI Advanced Settings->Configuration Se rver-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Description Enables and disab les the phone to be updated[...]

  • Page 306

    Operational, Basic, and Advanced Parameters A-16 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – auto resync time T ime (24-ho ur) (in Web UI) Aastra Web UI Advanced Settings->Configuration Se rver-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Description Sets the time of day in a 24-h[...]

  • Page 307

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-1 7 Configuration Paramete rs Appendix A T ype of Service (T oS)/DSCP Settings Parameter – tos sip IP phone UI Options->Network->T ype of Service->SIP Aastra Web UI Advanced Settings->Network-> T ype of Service,DSCP Configura tion Files aastra.cfg, <[...]

  • Page 308

    Operational, Basic, and Advanced Parameters A-18 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A V irtual Local Area Network (VLAN) Settings Parameter – tagging enabled VLAN Enable (in Web UI) IP phone UI Options->Networ k-> VLAN->VLAN Enable Aastra Web UI Advanced Settings->Network->VLAN->Globa l Con[...]

  • Page 309

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-1 9 Configuration Paramete rs Appendix A The following table identif ies the defaul t DSCP-to-priority mapping st ructure. Parameter – tos priority map SIP Priority RTP Priority RTC P Pr i o ri t y (for Port 0 in Web UI) IP phone UI Options->Network->VLAN->P[...]

  • Page 310

    Operational, Basic, and Advanced Parameters A-20 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – priority non-ip Priority , Non-IP Packet (in Web UI) IP phone UI Opti ons->Network->VLAN->Phone-> Priority->Other Aastra Web UI Advanced Settings->Ne twork->VLAN->Global Configuration Fil[...]

  • Page 311

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-2 1 Configuration Paramete rs Appendix A Network Address T ranslation (NA T) Settings Parameter – sip nat ip NA T IP (in Web UI) IP phone UI Opti ons->SIP Settings Aastra Web UI Advanced Settings->Network Configuration Files aast ra.cfg, <mac>. cfg Descri[...]

  • Page 312

    Operational, Basic, and Advanced Parameters A-22 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip nortel nat timer Nortel NA T Timer (in Web UI) Aastra Web UI Advanced Settings->Ne twork Configuration Fi les aastra. cfg, <mac>. cfg Description The interval, in second s, that the phone sen ds SIP[...]

  • Page 313

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-2 3 Configuration Paramete rs Appendix A T ime Server Settings Parameter – time serve r disabled NTP Time Servers (in Web UI) Aastra Web UI Advan ced Settings->Network-> Advanced Network Settings Configuratio n Files aastra.cfg , <mac>.cfg Description Thi[...]

  • Page 314

    Operational, Basic, and Advanced Parameters A-24 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – time se rver2 Time Server 2 (in Web UI) Aastra Web UI Advanced Settings->Network-> Advanced Network Setting s Configuration F iles aastra.cfg, <mac>.cfg Description The secondary time se rver's [...]

  • Page 315

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-2 5 Configuration Paramete rs Appendix A T ime and Date Settings Parameter – time format Time Format (in Phone UI) I P phone UI Options->Time and Date->T ime Format Configuration File s aastra.cfg, <mac>.cfg Description This parameter changes the time to [...]

  • Page 316

    Operational, Basic, and Advanced Parameters A-26 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – dst config Daylight Savings (in Phone UI) IP phone UI Options-> T ime a nd Date->Daylight Savings Configur ation Files aastra. cfg, <mac>. cfg Description Enables/disables the use of dayl ight saving[...]

  • Page 317

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-2 7 Configuration Paramete rs Appendix A Time Zon e Name/T ime Zone Code T able Time Zo ne Name Time Z one Code AD-Andorra AG-Antigua AI-Anguilla AL-T irane AN-Curacao AR-Buenos Aires AS-Pago Pago A T -Vienna AU-Lord Howe AU-T asmania AU-Melbourne AU-Sydney AU-Broken H[...]

  • Page 318

    Operational, Basic, and Advanced Parameters A-28 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY -Nicosia CZ-Prague NST AST EST EST [...]

  • Page 319

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-2 9 Configuration Paramete rs Appendix A HK-Hong Kong HN-T egucigalpa HR-Zagreb HT -Port-au-Prince HU-Budapest HKS CST CET EST CET IE-Dublin IS-Reykjavik IT -Rome GMT GMT CET JM-Jamaica JP-T okyo EST JST KY -Cayman EST LC-S t Lucia LI-V aduz LT- V i l n i u s LU-Luxemb[...]

  • Page 320

    Operational, Basic, and Advanced Parameters A-30 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A P A-Panama PE-Lima PL-W arsaw PR-Puerto Rico PT -L isbon PT -Madeira PT -Azores PY -Asuncion EST PES CET AST WET WET AZO PYS RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Y eka terinburg RU-Omsk RU-Novosibirsk RU-Krasnoy[...]

  • Page 321

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-3 1 Configuration Paramete rs Appendix A V A-V atican CET YU-Belgrade CET Time Zo ne Name Time Z one Code[...]

  • Page 322

    Operational, Basic, and Advanced Parameters A-32 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A SIP Local Dial Plan Settings ) Parameter – displayName1 Idle Display Name 1 (in Web UI) Aastra Web UI Basic Settings->Preferences Configura tion Files aastra.cfg , <mac>.cfg Description The name displa yed on the i[...]

  • Page 323

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-3 3 Configuration Paramete rs Appendix A Parameter – sip dial plan Local Dial Plan (in Web UI) Aastra Web UI Basic Settings->Preferences Configuration Files aast ra.cfg, <mac> .cfg Description A dial plan describes th e number and pattern of digits that a us[...]

  • Page 324

    Operational, Basic, and Advanced Parameters A-34 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip dial plan terminator Send Dial Plan T erminator (in Web UI) Aastra Web UI Basic Settings->Preferences Configura tion Files aastra.cfg , <mac>.cfg Description The IP phone allows the configuratio n o[...]

  • Page 325

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-3 5 Configuration Paramete rs Appendix A SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name Screen Name (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Conf[...]

  • Page 326

    Operational, Basic, and Advanced Parameters A-36 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip display name Caller ID (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Configuration Files aastra.cfg, <m ac>.cfg Description Use[...]

  • Page 327

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-3 7 Configuration Paramete rs Appendix A Parameter – sip bla number BLA Number (in Web UI) Aastra Web UI Advanced Settings->Globa l SIP-> Basic SIP Settings Configura tion Files aastra.cfg, <mac>.cfg Description Allows you to assign a phone number tha t i[...]

  • Page 328

    Operational, Basic, and Advanced Parameters A-38 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A SIP Global Network Settings. Parameter – sip proxy ip Proxy Server (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Configuration Fi les aastra.cfg , &l[...]

  • Page 329

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-3 9 Configuration Paramete rs Appendix A Parameter – sip backup proxy ip Backup Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings Configuration Fi les aastra.cfg , <mac>.cfg Description The IP address of the[...]

  • Page 330

    Operational, Basic, and Advanced Parameters A-40 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip outbound proxy port outbound proxy port (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description The proxy port on the[...]

  • Page 331

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-4 1 Configuration Paramete rs Appendix A Parameter – sip registrar port Registrar Port (in Web UI) IP Phone UI Options->SIP Sett ings Aastra Web UI Advanced Settings ->Global SIP-> Basic SIP Settings Configuration File s aastra.cfg, <mac>.cfg Descripti[...]

  • Page 332

    Operational, Basic, and Advanced Parameters A-42 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip backup registrar port Backup Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings Configuration Fi les aastra.cfg , <mac>.cfg Description The backup[...]

  • Page 333

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-4 3 Configuration Paramete rs Appendix A SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of " N " is 1 - 9 for 480i, 480i CT , and 9133i. The value of "N" is 1 for 91 12i.. SIP Per-Line Authentication Setti[...]

  • Page 334

    Operational, Basic, and Advanced Parameters A-44 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip lineN display name Caller ID (in Web UI) Aastra Web UI Advanced Settings-> Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings->Global SIP (91 12i) Configuration Files aastra.cfg, <m [...]

  • Page 335

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-4 5 Configuration Paramete rs Appendix A Parameter – sip lineN password Password (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings->Global SIP (91 12i) Configuration Fi les aastra.cfg, <mac>.cf[...]

  • Page 336

    Operational, Basic, and Advanced Parameters A-46 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip lineN bla number BLA Number (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings->Global SIP (91 12i) Configuration Files aastra.cfg , <mac[...]

  • Page 337

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-4 7 Configuration Paramete rs Appendix A Parameter – sip lineN mode Line Mode (in Web UI) Aastra Web UI Advanced Settings-> Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings-> Global SIP (91 12i) Configur ation Files aastra.cfg, <mac>.cfg[...]

  • Page 338

    Operational, Basic, and Advanced Parameters A-48 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A SIP Per-Line Network Settings. Parameter – sip lineN proxy ip Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings->Global SIP (91 12i) Configura[...]

  • Page 339

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-4 9 Configuration Paramete rs Appendix A Parameter – sip linex backup proxy ip Backup Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 (480i/480i CT/9133 i) Aastra Web UI Advanced Setti ngs-> Global SIP (91 1 2i) Configuration Fi les aast[...]

  • Page 340

    Operational, Basic, and Advanced Parameters A-50 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip lineN outbound proxy port Outbound Proxy Port (in Web UI) Aastra Web UI Advanced Setting s->Line 1 thru 9 (480i/480i CT/9133 i) Aastra Web UI Advanced Settings->Global SIP (91 12i) Configuratio n Files[...]

  • Page 341

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-5 1 Configuration Paramete rs Appendix A Parameter – sip lineN registrar port Registrar Port (in Web UI) Aastra Web UI Advanced Settings-> Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings->Global SIP (91 12i) Configuration Files aastra.cfg, &l[...]

  • Page 342

    Operational, Basic, and Advanced Parameters A-52 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip linex backup registrar port Backup Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Line N -> Basic SIP Network Settings Configuration Fi les aastra.cfg , <mac>.cfg Description The bac[...]

  • Page 343

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-5 3 Configuration Paramete rs Appendix A Advanced SIP Settings Parameter – sip explicit mwi subscription Explicit MWI Subscription (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg , <mac>.cfg [...]

  • Page 344

    Operational, Basic, and Advanced Parameters A-54 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip session timer Session Timer (in Web UI) Aastra Web UI Advanced Settings->Gl obal SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description The time, in seconds, that the I[...]

  • Page 345

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-5 5 Configuration Paramete rs Appendix A Parameter – sip T2 timer T2 Timer (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration File s aastra.cfg , <mac>.cfg Description This timer is a SIP transaction layer timer [...]

  • Page 346

    Operational, Basic, and Advanced Parameters A-56 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – sip transport protocol T ran sport Protocol (in Web UI) Aastra Web UI Advanced Settings ->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description The protocol that t[...]

  • Page 347

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-5 7 Configuration Paramete rs Appendix A Parameter – sip registration timeout retry timer Registration Timeout Retry Timer (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg , <mac>.cfg Descript[...]

  • Page 348

    Operational, Basic, and Advanced Parameters A-58 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A RTP , Codec, DTMF Global Settings Parameter – sip rtp port RTP Port Base (in IP Phone UI) RTP Por t (in Web UI) IP Phone UI Options->SIP Settings->RTP Port Base Aastra Web UI Advanced Settings->Global SIP->RTP S[...]

  • Page 349

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-5 9 Configuration Paramete rs Appendix A Parameter – sip out-of-band dtmf Force RFC2833 Out-of-Band DTMF (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> RTP Settings Configuration Fi les aa stra.cfg, <ma c>.cfg Description Enables or disabl es o[...]

  • Page 350

    Operational, Basic, and Advanced Parameters A-60 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A DTMF Per-Line Settings Parameter – sip dtmf method DTMF Method (in Web UI) Aastra Web UI Advanced Settings->Glo bal SIP->RTP Settings Configur ation Files aastra.cfg, <mac>.cfg Description Sets the Dual-tone mul[...]

  • Page 351

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-6 1 Configuration Paramete rs Appendix A Silence Suppression Settings Parameter – sip silence suppression Silence Suppression (in Web UI) Aastra Web UI Advanced Settings->Gl obal SIP->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Sil[...]

  • Page 352

    Operational, Basic, and Advanced Parameters A-62 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A V oicemail Settings Parameter – sip lineN vmail Note: The value of " N " is 1 - 9 for 480i, 480i C T , and 9133i. The value of "N" is 1 for 91 12i. Configur ation Files aastra.cfg, <ma c>.cfg Descr[...]

  • Page 353

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-6 3 Configuration Paramete rs Appendix A Directory Settings Parameter – directory 1 Directory List (in Web UI) Aastra Web UI Operation->Directory Configuration Fi les aastra.cfg, <mac>. cfg Description The name of a di rectory list that yo u can download fro[...]

  • Page 354

    Operational, Basic, and Advanced Parameters A-64 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Callers List Settings Call Forward Settings Parameter – callers list disabled Configura tion Files aastra.cfg, <mac>. cfg Description Enables or disable s the Callers List. If this parame.ter is set to 0, the Calle rs[...]

  • Page 355

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-6 5 Configuration Paramete rs Appendix A Missed Calls Indicator Settings Parameter – missed calls indicator disabled Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the Mi ssed Calls Indicator . If th e "missed calls indicator dis[...]

  • Page 356

    Operational, Basic, and Advanced Parameters A-66 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A XML Settings Parameter – xml application URI XML Application URI (in Web UI) Aastra Web UI Operation->Softke ys and XML->Services Configura tion Files aastra.cfg, <mac>. cfg Description This is the XML applicati[...]

  • Page 357

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-6 7 Configuration Paramete rs Appendix A Parameter – xml application post list XML Push Server List (in Web UI) Aastra Web UI Advan ced Settings->Configuration Server Configuration F iles aastra.cfg , <mac>.cfg Description The HTTP server that is pushing XML[...]

  • Page 358

    Operational, Basic, and Advanced Parameters A-68 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – xml status scroll delay S tatus Scroll Delay (seconds) (in Web UI) Aastra Web UI Basic Settings->Preferences Configuration Fi les aastra.cfg , <mac>.cfg Description Specifies the length of time, in seco[...]

  • Page 359

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-6 9 Configuration Paramete rs Appendix A Action URI Settings Parameter – action uri startup Sta r t u p (in Web UI) Aastra Web UI Advanced Settings->Action URI Configura tion Files aastra.cfg, <mac>.cfg Description Specifies the URI for which the phone execu[...]

  • Page 360

    Operational, Basic, and Advanced Parameters A-70 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – action uri incoming Incoming Call (in Web UI) Aastra Web UI Advanced Settings->Action URI Configuration Fi les aastra.cfg , <mac>.cfg Description Specifies the URI for which the p hon e executes a GET o[...]

  • Page 361

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-7 1 Configuration Paramete rs Appendix A Parameter – action uri offhook Offhook (in Web UI) Aastra Web UI Advanced Settings->Action URI Configuration Fi les aastra.cfg , <mac>.cfg Description Specifies the URI for which the p hon e executes a GET on wh en an[...]

  • Page 362

    Operational, Basic, and Advanced Parameters A-72 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Ring T one and T o ne Set Global Settings Parameter – ring tone Global Ring T one (in Web UI) Aastra Web UI: Basic Settings->Preferences->Ring T one s IP Phone UI Options->T ones->Set Ring T one Configuration F [...]

  • Page 363

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-7 3 Configuration Paramete rs Appendix A Ring T one Per-Line Settings Parameter – lineN ring tone Line N (in Web UI) Aastra Web UI: Basic Settings->Preferences->Rin g T ones Configuration F iles aastra.cfg, <mac>.cfg Description Sets the type of ring tone[...]

  • Page 364

    Operational, Basic, and Advanced Parameters A-74 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A S tuttered Dial T one Setting Call W aiting T one Setting Parameter – stutter disabled S tuttered Dial T one (in Web UI) Aastra Web UI: Basic Settings->Pr eferences->General Configuration Fi les aast ra.cfg, <mac&g[...]

  • Page 365

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-7 5 Configuration Paramete rs Appendix A Priority Alert Settings For Sylantro Server only Parameter – prioity alerting ena bled Enable Priority Alerting (in Web UI) Aastra Web UI: Basic Settings-> Preferences-> Priority Alerting Settings Configuration F iles aa[...]

  • Page 366

    Operational, Basic, and Advanced Parameters A-76 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – alert community 1 community-1 (in Web UI) Aastra Web UI: Basic Settings->Preference s-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert community[...]

  • Page 367

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-7 7 Configuration Paramete rs Appendix A Parameter – alert community 3 community-3 (in Web UI) Aastra Web UI: Basic Settings->Preference s-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert community-3?[...]

  • Page 368

    Operational, Basic, and Advanced Parameters A-78 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – alert external alert external (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg Description When an "alert external&qu[...]

  • Page 369

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-7 9 Configuration Paramete rs Appendix A Parameter – alert group alert group (in Web UI) Aastra Web UI: Basic Settings->Preference s-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert group" keywor[...]

  • Page 370

    Operational, Basic, and Advanced Parameters A-80 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Language Settings Parameter – alert priority alert priority (in Web UI) Aastra Web UI: Basic Settings-> Preferences-> Priority Alerting Settings Configuration F iles aastra.cfg , <mac>.cfg Description When an &q[...]

  • Page 371

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-8 1 Configuration Paramete rs Appendix A Suppress DTMF Playback Settings Parameter – suppress dtmf playback Suppress DTMF Playback (in Web UI) Aastra Web UI Basic Settings->Preferences Configuration Fi les aastra.cfg, <mac>.cfg Description Enables and disabl[...]

  • Page 372

    Operational, Basic, and Advanced Parameters A-82 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Intercom and Auto -Answer Settings Outgoing Intercom Settings (480i/480i CT only) Parameter – sip intercom type Ty p e (in Web UI) Aastra Web UI Basic Settings-> Preferences-> Outgoing Intercom Settings Configura tion[...]

  • Page 373

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-8 3 Configuration Paramete rs Appendix A Parameter – sip intercom prefix code Prefix Code (in Web UI) Aastra Web UI Basic Settings->Preferences-> Outgoing Intercom Settin gs Configuration Fi les aastra.cfg , <mac>.cfg Description The prefix to add to the [...]

  • Page 374

    Operational, Basic, and Advanced Parameters A-84 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Incoming Intercom Settings Parameter – sip intercom mute mic Microphone Mute (in Web UI) Aastra Web UI Basic Settings-> Preferences-> Incoming Interco m Settings Configura tion Files aastra.cfg, <mac>.cfg Descri[...]

  • Page 375

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-8 5 Configuration Paramete rs Appendix A Audio T ransmit and Receive Gain Adjustment Settings Parameter – headset tx gain Configuration Fi les aastra.cfg, <mac>.cfg Description This is the incre ased (+db) or decreased (-db) amount of signal transmitted from th[...]

  • Page 376

    Operational, Basic, and Advanced Parameters A-86 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – handset tx gain Configuration Files aastra.cfg, <mac>.cfg Description This is the increased (+ db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party . The amo[...]

  • Page 377

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-8 7 Configuration Paramete rs Appendix A Parameter – handsfree tx gain Configura tion Files aastra.cfg, <mac>.cfg Description This is the increase d (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-en d party . The amoun[...]

  • Page 378

    Operational, Basic, and Advanced Parameters A-88 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Directed Call Pickup (BLF Call Interception) Settings Parameter – directed call pickup Directed Call Pickup (in Web UI) Aastra Web UI Basic Settings->Preferences ->Directed Call Picku p Settings Configura tion Files a[...]

  • Page 379

    Operational, Basic, and Advanced Parameters 41-001129-00 Rev 09, Release 1.4.1 A-8 9 Configuration Paramete rs Appendix A BLF Subscription Period Settings Parameter – sip blf subscription period BLF Subscription Period (in Web UI) Aastra Web UI Advan ced Settings->Global SIP ->Advanced SIP Settings Configura tion Files aastra.cfg, <ma c&[...]

  • Page 380

    Hard Key Parameters A-90 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Hard Key Parameters This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – redial disabled Configuration Fi les aastra.cfg, <mac>. cfg Description Enables or[...]

  • Page 381

    Hard Key Parameters 41-001129-00 Rev 09, Release 1.4.1 A-9 1 Configuration Paramete rs Appendix A Parameter – call transfer disabled Configura tion Files aastra.cfg, <mac>.cfg Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user . If this parameter is s[...]

  • Page 382

    Hard Key Parameters A-92 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – map conf key to Map Conf Key T o (in Web UI) Aastra Web UI Basi c Settings->Preferences->Key Mapping Configuration Files aastra.cfg, <mac>.cfg Description Sets the Conf key as a speedial key if a value is entered for this p[...]

  • Page 383

    Softkey/Programmable Key Parameters 41-001129-00 Rev 09, Release 1.4.1 A-9 3 Configuration Paramete rs Appendix A Softkey/Programmable Key Parameters This section provides the softkey and programmable key para meters you can configure on the IP phones. The followin g table provides the number of so ftkeys and programmable keys you can configure, an[...]

  • Page 384

    Softkey/Programmable Key Parameters A-94 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Softkey Settings for 480i and 480i CT The value of " N " for the following parameters is dependent o n the number of softkeys availa ble on the 480i/480 i CT mo dels. See the table above for applicable values. Parameter –[...]

  • Page 385

    Softkey/Programmable Key Parameters 41-001129-00 Rev 09, Release 1.4.1 A-9 5 Configuration Paramete rs Appendix A Default V alue none Range line speeddial dnd blf list ("BLFList" in the Aastra Web UI) xml flash par k pickup empty lcr Example softkey1 type: line softkey2 type: speeddia l softkey3 type: lcr softkey 4 type: xml[...]

  • Page 386

    Softkey/Programmable Key Parameters A-96 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – softkeyN label Label (in Web UI) Aastra Web UI Operation->Softke ys and XML Configuration F iles aastra. cfg, <mac>.cf g Description The text label that displays on the IP phone for the softke y . The “ softk[...]

  • Page 387

    Softkey/Programmable Key Parameters 41-001129-00 Rev 09, Release 1.4.1 A-9 7 Configuration Paramete rs Appendix A Parameter – softkeyN value Va l u e (In WEb UI) Aastra Web UI Operation->Softkeys and XML Configuratio n Files aastra. cfg, <mac>. cfg Description This is the value you assign to the softkey . The “ softkeyN value ” param[...]

  • Page 388

    Softkey/Programmable Key Parameters A-98 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – softkeyN line Line (in Web UI) Aastra Web UI Operation->Softke ys and XML Configuration Files aastra.cfg, <mac> .cfg Description This is the line associated with th e softkey you are config uring. The number of[...]

  • Page 389

    Softkey/Programmable Key Parameters 41-001129-00 Rev 09, Release 1.4.1 A-9 9 Configuration Paramete rs Appendix A Parameter – softkeyN states Idle, Connected, Incoming, Outgoing (in Web UI) Aastra Web UI Operation->Softke ys and XML Configuration Files aastra.cfg, <mac> .cfg Description Displays the status of the phone when a softkey is [...]

  • Page 390

    Softkey/Programmable Key Parameters A-100 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Programmable Key Settings f or 91 12i and 9133i The value of " N " for the following parameters is depen den t on the number of programmable keys available on the 9112i/9133i models. See the tab le on pa ge 93 for the appl[...]

  • Page 391

    Softkey/Programmable Key Parameters 41-001129-00 Rev 09, Release 1.4.1 A-101 Configuration Paramete rs Appendix A Range line (9133i only) speeddial dnd ("do not disturb" in the Aastra Web UI) blf (9133i only) list (9133i only; Aastra Web UI only) xml flash par k pickup lcr Example prgkey1 type: speeddial Parameter – prgkeyN value Va l u[...]

  • Page 392

    Softkey/Programmable Key Parameters A-102 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter (9133i only) – prgkeyN line Line (in Web UI) Aastra Web UI Operation->Programmable Keys Configuration F iles aastra.cfg, <mac>.cfg Description This is the line associated wit h the programmable key you are confi[...]

  • Page 393

    Advanced Operational Paramete rs 41-001129-00 Rev 09, Release 1.4.1 A-103 Configuration Paramete rs Appendix A Advanced Operational Parameters The following parameters in this section allow the system admininstrator to set advanced operational features on the IP phones. MAC Address/Line Number This section provides the parameters you ca n set to en[...]

  • Page 394

    Blind T ransfer Setting. Parameter – sip send line Send Line Number in REGISTER Message (in Web UI) Aastra Web UI: Advanced Settings->Global SIP-> Advanced SIP Settings Configura tion Files aa stra.cfg, <ma c>.cfg Description Adds an "Aastra-Line:" heade r to the SIP REGISTER messages sent from the phone to the call server ,[...]

  • Page 395

    Advanced Operational Paramete rs 41-001129-00 Rev 09, Release 1.4.1 A-105 Configuration Paramete rs Appendix A Up date Caller ID Setting. Boot Sequence R ecovery Mode. Parameter – sip update callerid Configuration Fi les aastra. cfg, <mac>. cfg Description Enables or disabl es the updating of the Caller ID informa tion during a call. Format[...]

  • Page 396

    Advanced Operational Paramete rs A-106 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Single Call Restriction Parameter – two call support T wo Call Support (in Web UI) Aastra Web UI Advanced Setting s->Global SIP->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Enables or disables the [...]

  • Page 397

    Troubleshooting Pa rameters 41-001129-00 Rev 09, Release 1.4.1 A-107 Configuration Paramete rs Appendix A T roubleshooting Parameters The following parameters in this section allow the system admininstrator to set logging and support settings for troubleshooting purposes. Parameter – log ip Aastra Web UI Advanced Settings->Troubleshooting Conf[...]

  • Page 398

    Troubleshooting Pa rameters A-108 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Parameter – log level Log Level (in Web UI) Aastra Web UI Advanced Settings->Troubleshooting Configuration Files aastra.cfg, <mac> .cfg Description Specifies the seve rity level of the logs to be reported to a log file. When this[...]

  • Page 399

    Troubleshooting Pa rameters 41-001129-00 Rev 09, Release 1.4.1 A-109 Configuration Paramete rs Appendix A[...]

  • Page 400

    Troubleshooting Pa rameters A-110 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A Time Zo ne Name Time Z one Code AD-Andorra AG-Antigua AI-Anguilla AL-T irane AN-Curacao AR-Buenos Aires AS-Pago Pago A T -Vienna AU-Lord Howe AU-T asmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin A[...]

  • Page 401

    Troubleshooting Pa rameters 41-001129-00 Rev 09, Release 1.4.1 A-111 Configuration Paramete rs Appendix A CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY -Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET[...]

  • Page 402

    Troubleshooting Pa rameters A-112 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A HK-Hong Kong HN-T egucigalpa HR-Zagreb HT -Port-au-Prince HU-Budapest HKS CST CET EST CET IE-Dublin IS-Reykjavik IT -Rome GMT GMT CET JM-Jamaica JP-T okyo EST JST KY -Cayman EST LC-S t Lucia LI-V aduz LT- V i l n i u s LU-Luxembourg L V-Rig[...]

  • Page 403

    Troubleshooting Pa rameters 41-001129-00 Rev 09, Release 1.4.1 A-113 Configuration Paramete rs Appendix A P A-Panama PE-Lima PL-W arsaw PR-Puerto Rico PT -L isbon PT -Madeira PT -Azores PY -Asuncion EST PES CET AST WET WET AZO PYS RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Y eka terinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-[...]

  • Page 404

    Troubleshooting Pa rameters A-114 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix A V A-V atican CET YU-Belgrade CET Time Zo ne Name Time Z one Code[...]

  • Page 405

    41-001129-00 Rev 09, Rel ease 1.4.1 B-1 Appendix B Appendix B Configuration Server Setup About this appendix Introduction This appendix describes how to setup th e TFTP protocol configurat ion server in your network. T opics This appendix covers the f ollowing topics: To p i c Page Configuration Server Protocol Setup page B-2 TFTP Server Set-up pag[...]

  • Page 406

    Configuration Server Pr otocol Setup B-2 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Appendix B Configuration Server Protocol Setup TFTP Server Set-up There are a number of TFTP servers av ailable. PumpKIN is one of such TFTP servers. Use the keywords “p umpkin TFTP server” on Google and you should get the web site wher e yo[...]

  • Page 407

    Configuration Server Pr otocol Setup 41-001129-00 Rev 09, Release 1.4.1 B-3 Configuration Server Setup Appendix B If you want to prevent users from wr iting files to the directory select the “Deny all requests” in the “W rite Request Behavior” category . Click the OK button after yo u have entered al l the required information. All the firm[...]

  • Page 408

    [...]

  • Page 409

    41-001129-00 Rev 09, Rel ease 1.4.1 C-1 Appendix C Appendix C Configuring the IP Phone at the Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a u ser ’ s phone with an extension to make and receive calls using the Asterisk as the PBX. T opics This appendix covers the f ollowing topics: To p i c Page IP Phone [...]

  • Page 410

    IP Phone at the Asterisk IP PBX C-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix C IP Phone at the Asterisk IP PBX The following configur ation illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with[...]

  • Page 411

    IP Phone at the Asterisk IP PBX 41-001129-00 Rev 09, Release 1.4.1 C-3 Configuring the IP Phone at the Asterisk IP PBX Appendix C ;able to use it. In this examp le' sip' is used. Y ou can use ;whatever you like, but make sur e they ar e the same, you will ;need to make an entry in your extensions.conf file (which we ;will get to later) co[...]

  • Page 412

    [...]

  • Page 413

    41-001129-00 Rev 09, Rel ease 1.4.1 D-1 Appendix D Appendix D Sample Configuration Files About this appendix Introduction This appendix provides sample config ura tion files for the 480i, 480i CT , 91 12i, and 9133i. T opics This appendix covers the f ollowing topics: To p i c Page Sample Configuration Files page D-2 480i Sample Configuration Fil e[...]

  • Page 414

    Sample Configuration Files D-2 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D Sample Configuration Files This section consists of the sample conf iguration files necessary to configure t he IP phones. The general format is simila r to configuration files used by several Unix-based programs. Any text followi ng a number [...]

  • Page 415

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-3 Sample Configuration Files Appendix D # The Aastra 480i, 480iCT, 9112i and 9133i phones will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the "<mac>. cfg" file. These two configuratio n # files can be us[...]

  • Page 416

    Sample Configuration Files D-4 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # Network Settings ## = = = = = = = = # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on y ou DHCP server configuration you # may still have to set the dns addr ess. #ip: # This value is unique [...]

  • Page 417

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-5 Sample Configuration Files Appendix D # NAT device between the server and the phone, then you must set the # following two parameters for the phone to function correctly. #sip nortel nat support: 1 # 1 = enabled #sip nortel nat timer: 60 # se conds between keep alive messages # Optio[...]

  • Page 418

    Sample Configuration Files D-6 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D ## = = = = = = = = = = = = = = = # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid va lues are [...]

  • Page 419

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-7 Sample Configuration Files Appendix D # # (1) The entered number is an exa ct match in the dial plan # (2) The "#" symbol has been pres sed # (3) A timeout occurs # # The dial plan is a regular expres sion that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : [...]

  • Page 420

    Sample Configuration Files D-8 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D #sip dial plan terminator: 1 # ena ble sending of the "#" symbol to # to the proxy in the dial string #----------------------------------- ------------------------------- # General SIP Settings # = = = = = = = = = = = #sip session ti[...]

  • Page 421

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-9 Sample Configuration Files Appendix D sip screen name: Joe Smith # the name display on the phone's scre en sip user name: 4256 # the phone number sip display name: Joseph Smith # the caller name sent out when making # a c all. sip vmail: *78 # the number to reach voicemail on si[...]

  • Page 422

    Sample Configuration Files D-10 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D sip line3 mode: 1 sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line[...]

  • Page 423

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-1 1 Sample Configuration Files Appendix D # call/line appearances and have a type, label and value associated # with it as seen here in the defau lt softkey settings. # SOFTKEY TYPES: "line", "speeddial ", "blf", "list", "dnd" # SOFTKEY[...]

  • Page 424

    Sample Configuration Files D-12 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D softkey8 value: 4559 softkey8 line: 1 # list softkey11 type: list softkey12 type: list 480i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 480iCT # Notes: # # The[...]

  • Page 425

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-1 3 Sample Configuration Files Appendix D # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the "<mac>. cfg" file. These two configuratio n # files can be used to configure all of the settings of the phone wit h # the exc[...]

  • Page 426

    Sample Configuration Files D-14 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # Network Settings # ================ # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on y ou DHCP server configuration you # may still have to set the dns addr ess.[...]

  • Page 427

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-1 5 Sample Configuration Files Appendix D #ip: # This value is unique to e ach phone on a server # and should be set in the "<mac>.cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ==================== #time ser[...]

  • Page 428

    Sample Configuration Files D-16 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D #sip nortel nat timer: 60 # se conds between keep alive messages # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session bor der controller address #sip outbound proxy: sbc.aastra.com #[...]

  • Page 429

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-1 7 Sample Configuration Files Appendix D # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid va lues are TFTP, FTP and HTTP ## TFTP server [...]

  • Page 430

    Sample Configuration Files D-18 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # As you dial a number on the phone , the phone will initiate a call # when one of the following conditi ons are meet: # # (1) The entered number is an exa ct match in the dial plan # (2) The "#" symbol has been pres sed # (3) A tim[...]

  • Page 431

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-1 9 Sample Configuration Files Appendix D # with a 0 or 1, any 5 digit number # beginn ing with a number between 2 and 8 # (inclu sive) or a 12 digit number # beginn ing with 91 #sip dial plan terminator: 1 # ena ble sending of the "#" symbol to # to the proxy in the dial str[...]

  • Page 432

    Sample Configuration Files D-20 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # L1 to L4 on the 480i and 480iC T # L1 to L3 on the 9133i # L1 on the 9112i # # These can be over-ridden on a pe r-line basis using the per-line # settings. # # See the Admin Guide for a detail ed explaination of how this works sip screen na[...]

  • Page 433

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-2 1 Sample Configuration Files Appendix D # ===================== # configure line 3 as the support Br oadsoft SCA line # - the proxy and registrar settin gs are taken from the global # settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aast[...]

  • Page 434

    Sample Configuration Files D-22 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appe arances should be done in the # "<mac>.cfg" file, since these are unique to each phone. # Notes: # # The[...]

  • Page 435

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-2 3 Sample Configuration Files Appendix D softkey1 value: *8 softkey2 type: speeddial softkey2 label: "Call Return" softkey2 value: *69 # DND Key softkey4 type: dnd softkey4 label: DND # Line appearance softkey6 type: line softkey6 label: Test 1 softkey6 line: 5 # blf softkey[...]

  • Page 436

    Sample Configuration Files D-24 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # phones' handset. These parameters can be defined either int the # aastra.cfg or the <mac>.cfg files . # # The feature keys are displayed wh en the user presses the F button # on the cordless phone's hand set. If any changes [...]

  • Page 437

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-2 5 Sample Configuration Files Appendix D # is set to use Spanish Feature key 0 Gr label: "Gr-Line 1" # German label for the key. Display ed when the phone's language # is set to use German Feature key 0 It label: "It-Line 1" # Italian label for the key. Displa[...]

  • Page 438

    Sample Configuration Files D-26 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # # 58 - Menu (Options) # 59 - Feature Key # 60 - Redial # 61 - Directory # 62 - Callers' list # 63 - Services # 86 - Icom #Feature key 0 base event: 1 # Indicates a corresponding action to perform on the base set when # the "Featur[...]

  • Page 439

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-2 7 Sample Configuration Files Appendix D Feature key 0 control: 0 Feature key 0 hs event: 7 Feature key 0 base event: 1 Feature key 1 En label: "Conf." Feature key 1 Fr label: "Fr-Conf." Feature key 1 Sp label: "Sp-Conf." Feature key 1 control: 1 Feature [...]

  • Page 440

    Sample Configuration Files D-28 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D Feature key 5 Sp label: "Sp-Callers" Feature key 5 hs event: 62 Feature key 5 control: 1 Feature key 5 base event: 13 Feature key 6 En label: "Top" Feature key 6 Fr label: "Fr-Top" Feature key 6 Sp label: "S[...]

  • Page 441

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-2 9 Sample Configuration Files Appendix D 91 12i Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 9112i # Notes: # # The general format used here is si milar to configuration files # used by several UNIX-based p[...]

  • Page 442

    Sample Configuration Files D-30 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # DHCP Setting # ============ #dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled. # # Notes: # # DHCP is normally set from the Opt ions list on the phone or # the web interface # # If DHCP [...]

  • Page 443

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-3 1 Sample Configuration Files Appendix D #time server disabled: 1 # Time ser ver disabled. #time server1: # Enable t ime server and enter at #time server2: # least on e time server IP address or #time server3: # qualified domain name. # Time Server Disabled: # 0 = false, means the tim[...]

  • Page 444

    Sample Configuration Files D-32 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # Additional Network Settings #============================ #sip rtp port: 3000 # Eg. RTP pa ckets are sent to port 3000. #----------------------------------- -------------------------------- # Configuration Server Settings # ================[...]

  • Page 445

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-3 3 Sample Configuration Files Appendix D # Dial Plan Settings # ================== # # Notes: # # As you dial a number on the phone , the phone will initiate a call # when one of the following conditi ons are meet: # # (1) The entered number is an exa ct match in the dial plan # (2) T[...]

  • Page 446

    Sample Configuration Files D-34 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D #sip dial plan terminator: 1 # ena ble sending of the "#" symbol to # to the proxy in the dial string #----------------------------------- -------------------------------- # General SIP Settings # ==================== #sip session t[...]

  • Page 447

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-3 5 Sample Configuration Files Appendix D # pro xy. Set to 0 to enable SRV # loo kups sip registrar ip: aastra.com # IP address or FQDN of registrar sip registrar port: 0 # as proxy port, but for the registrar sip registration period: 3600 # reg istration period in seconds #-----------[...]

  • Page 448

    Sample Configuration Files D-36 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D prgkey2 type: speeddial prgkey2 value: *69 # DND Key #prgkey1 type: dnd # blf #prgkey2 type: blf #prgkey2 value: 4559 # list #prgkey1 type: list #prgkey2 type: list 9133i Sample Configuration File # Sample Conf iguration Fil e #= = = = = = = [...]

  • Page 449

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-3 7 Sample Configuration Files Appendix D # for the ful l list of sup ported para meters, their defaults and # valid ranges. # # The Aastra 480i, 480iCT, 9112i and 9133i phones will download 2 # configurati on files from the TFTP s erver while r estarting, th e # "aastra.cfg"[...]

  • Page 450

    Sample Configuration Files D-38 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # The "aastra.cfg" file configures the set tings server wid e, while # the "<mac>. cfg" file con figures onl y the phone w ith the MAC # address for which the fi le is named (for example , # "00085d0304 f4.cfg&q[...]

  • Page 451

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-3 9 Sample Configuration Files Appendix D #ip: # Th is value is u nique to ea ch phone on a server # an d should be s et in the " <mac>.cfg" fi le if # se tting this ma nually. #subnet mask: #default gate way: #dns1: #dns2: # Time Server Settings # ============== ======[...]

  • Page 452

    Sample Configuration Files D-40 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D #sip nortel nat timer : 60 # seconds between keep alive messages[...]

  • Page 453

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-4 1 Sample Configuration Files Appendix D # Option 2: # # If you are using a sess ion border controller, y ou should set the # outbound p roxy to the s ession bord er controller address #sip outbound prox y: sbc.aastra.co m #sip outbound proxy port: 0 # a valu e of 0 enable s SRV # loo[...]

  • Page 454

    Sample Configuration Files D-42 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D[...]

  • Page 455

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-4 3 Sample Configuration Files Appendix D ## TFTP serve r settings tftp server: 192.168.0.13 0 #alternative tft p server: #use alternat ive tftp serv er: 1 # If your DHCP server a ssigns # a TFTP ser ver address w hich # you do not use, you can use # the alternative tf tp server. ## FT[...]

  • Page 456

    Sample Configuration Files D-44 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D #[...]

  • Page 457

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-4 5 Sample Configuration Files Appendix D # 0,1,2,3, 4,5,6,7,8,9,* ,# : match es the keypad symbols # x : match es any digit (0...9) # + : match es 0 or more repetitions o f the # : prev ious expressi on # [] : match es any number inside the b rackets # : can be used with a "-&quo[...]

  • Page 458

    Sample Configuration Files D-46 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D # General SIP Setting s # ============== ======== #sip session timer: 30 # enable support of RF C4028, the de fault # value o f 0 disables this function ality #sip transpor t protocol: 0 # use UDP (1), TCP (2) or both (0) for # sip mes saging[...]

  • Page 459

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-4 7 Sample Configuration Files Appendix D sip auth name : jsmith # account used to authentic ate user sip password: 12345 # pass word for auth entication ac count sip mode: 0 # line type: # 0 - generic, # 1 - BroadSoft S CA line # 2 - Nortel line sip proxy ip: proxy.aastra .com # IP a [...]

  • Page 460

    Sample Configuration Files D-48 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix D sip line5 scr een name: Tes t 1 sip line5 use r name: 55510 01 sip line5 display nam e: Test 1 sip line5 aut h name: 55510 01 sip line5 pas sword: 555100 1 sip line5 mode: 0 sip line5 proxy ip: 10.5 0.10.102 sip line5 proxy port: 5060 sip lin[...]

  • Page 461

    Sample Configuration Files 41-001129-00 Rev 09, Release 1.4.1 D-4 9 Sample Configuration Files Appendix D # PRGKEY TYPES: "line", "sp eeddial", "blf", "list", "dnd" # PRGKEY VAL UE: If prgke y type is a speeddial, a ny DTMFs (fro m # 0 - 9, * , "#") or a comma (,) fo r 500ms pause and # &a[...]

  • Page 462

    [...]

  • Page 463

    41-001129-00 Rev 09, Rel ease 1.4.1 E-1 Appendix E Appendix E Sample BLF Softkey Settings About this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadW orks server . T opics This appendix covers the f ollowing topics: To p i c Page Sample BLF Softkey Settings page E-2 Aster[...]

  • Page 464

    Sample BLF Softkey Settings E-2 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide Appendix E Sample BLF Softkey Settings Asterisk BLF The following are sample softkey and prog rammable key configura tions to enable Asterisk BLF support on Aastra IP phones. 480i and 480i CT Configuration Paramete rs for Asterisk BLF softkey1 type: blf [...]

  • Page 465

    Sample BLF Softkey Settings 41-001129-00 Rev 09, Release 1.4.1 E-3 Sample BLF Softkey Settings Appendix E BroadSoft BroadWorks BLF The following are sample softkey and prog rammable key configura tions to enable Broadsoft BroadW orks Busy Lamp Field support on Aastra IP phones. 480i and 480i CT Configuration Para meters for Broadsoft BroadW orks BL[...]

  • Page 466

    [...]

  • Page 467

    41-001129-00 Rev 09, Rel ease 1.4.1 F-1 Appendix F Appendix F Sample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration. T opics This appendix covers the f ollowing topics: To p i c Page Multiple Proxy Server Configuration page F-2[...]

  • Page 468

    Multiple Proxy Serv er Configuration F-2 41-001129-00 Rev 09 , Release 1.4.1 IP Phone Administrator Guide Appendix F Multiple Proxy Serv er Configuration Multiple proxy servers can be configured in the aastra.cfg file or the <mac>.cf g file. In the example below , the default proxy setting is used if no specific setting is specified in the li[...]

  • Page 469

    Multiple Proxy Serv er Configuration 41-001129-00 Rev 09, Release 1.4.1 F-3 Sample Multiple Proxy Serve r Configuration Appendix F Continued..... #line 2 sip line2 auth name: sip line2 password: sip line2 mode: 0 sip line2 user name: sip line2 display name: sip line2 screen name: #line 3 sip line3 auth name: sip line3 password: sip line3 mode: 0 si[...]

  • Page 470

    [...]

  • Page 471

    41-001129-00 Rev 09, Rel ease 1.4.1 G-1 Appendix G Appendix G Creating an XML Application About this appendix Introduction This appendix provides info rmation required to create an XML application for use on the IP phones. T opics This appendix covers the f ollowing topics: To p i c Page How to Create an XML Application page G-2 XML format page G-2[...]

  • Page 472

    How to Create an XML Application G-2 41-001129-00 Rev 09 , Release 1.4.1 IP Phone Administrator Guide Appendix G How to Create an XML Application This Appendix describes ho w to create an XML application for your IP phones. Sections in this appendix include: • Creating XML Objects • XML Schema File XML format The text in the Aastra XML objects [...]

  • Page 473

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G -3 Creating an XML Application Appendix G Creating Custom Softkeys Developers can link arbitrary URIs to softkeys in the XML screens and can invoke softkey behavior to each XML scr een type (T ext Menu , T ext Screen, U ser Input, Directory). A developer can define up to six soft[...]

  • Page 474

    How to Create an XML Application G-4 41-001129-00 Rev 09 , Release 1.4.1 IP Phone Administrator Guide Appendix G T ext Menu Object (Menu Screens) The T ext Menu object allows application developers to create a numerical list of menu items on the I P phones. The go-to line support, arrow indicator , and scroll key support are built into these object[...]

  • Page 475

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G -5 Creating an XML Application Appendix G XML example : <AastraIPPhoneTextMenu> <Title>Phone Services</Title> <MenuItem base = "http://10.50.10.53 /"> <Prompt>Traffic Reports</Prompt> <URI> rss_to_xml.pl</URI> </MenuIte[...]

  • Page 476

    How to Create an XML Application G-6 41-001129-00 Rev 09 , Release 1.4.1 IP Phone Administrator Guide Appendix G T ext Screen Object (Message Screens) The screen object can be used to display text. The screen word wraps appropriately and can scroll to disp lay a me ssage longer then four lines. T ext Screen Object Implement ation The following is h[...]

  • Page 477

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G -7 Creating an XML Application Appendix G XML Screen Example : UserInput Object (User Input Screens) The UserInput object allows application deve lopers to be able to input text on the phone screen where applicable . (Line 1 is a title, Line 4 is an input prompt, and Line 5 is an[...]

  • Page 478

    How to Create an XML Application G-8 41-001129-00 Rev 09 , Release 1.4.1 IP Phone Administrator Guide Appendix G XML Description : <AastraIPPhoneInputScreen type = "IP /string/number" password = "yes/no" destroyOnExit = "yes/no"> <!-password attribute is optional an d set to "no" by defaultà <!-d[...]

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    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G -9 Creating an XML Application Appendix G XML Example : <AastraIPPhoneInputScreen type = "IP "> <Title>Proxy Server</Title> <Prompt>Server IP:</Prompt> <URL>http://10.50.10.53/script.pl</U RL> <Parameter>proxy</Paramete[...]

  • Page 480

    How to Create an XML Application G-10 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix G UserInput Object Implement ation (Number) The following is how yo u would implement the UserIn put object using Numbers. Softkeys : • 1=Backspace, • 5=Cancel, •6 = D o n e XML Example : <AastraIPPhoneInputScreen type = "nu[...]

  • Page 481

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G-1 1 Creating an XML Application Appendix G UserInput Object Implement ation (S tring) The following is how you wo uld implement the UserInput object using S trings in XML. Softkeys : • 1=Backspace, •2 = D o t , • 3=T ri-Mode key , • 4=Nextspace, • 5=Cancel, •6 = D o n[...]

  • Page 482

    How to Create an XML Application G-12 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix G Directory Object (Dir ectory List Screen) (480i only) The Directory o bject allows you to browse an online directory in real time. It displays an automatically nu mbered list of contacts. By selecting a contact with the cursor , the con[...]

  • Page 483

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G-1 3 Creating an XML Application Appendix G XML Example : <AastraIPPhoneDirectory next="more.x ml" previous="back.xml"> <Title>My Directory</Title> <MenuItem> <Prompt>480i - John Doe 1</Prompt> <URI> 10.50.10.49</URI[...]

  • Page 484

    How to Create an XML Application G-14 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix G S t atus Message Obj ect (Idle Screen) The IP phones support an XML AastraIPPhoneS tatus object for displa ying status messages on a single designated line on the phone’ s idle screen. The messages display when the server push es XML [...]

  • Page 485

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G-1 5 Creating an XML Application Appendix G Examples Example 1 : The following is an example of using the AastraIPPhoneStatus object: <AastraIPPhoneStatus> <Session>abc12345</Session> <Message index="3">Server side call forwarding disabled</Mes[...]

  • Page 486

    How to Create an XML Application G-16 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix G Beep Option Y ou can enable or disable a BEEP option using the S tatus Message object (AastraIPPhoneStatus), the configura tion files, or the Aastra W eb UI. When the phone receiv es a status message, the B EEP notifies the user that th[...]

  • Page 487

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G-1 7 Creating an XML Application Appendix G Execute Commands Object (for executing XML commands) An AastraIPPhoneExecute object on the IP phon es allows the phone to execute commands using XML. The phones sup port the following execute object commands: • Reset - This command wai[...]

  • Page 488

    How to Create an XML Application G-18 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix G The following example shows an Aast raIPPhoneExecute object using the Reset command: <AastraIPPhoneExecute> <ExecuteItem URI="Command: Reset"/> </AastraIPPhoneExecute> The following example sh ows the Aas tra[...]

  • Page 489

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G-1 9 Creating an XML Application Appendix G HTTP Post In addition to initiating a request to an XML application from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. The phone parses this object immediately upon recei pt and displays the informa[...]

  • Page 490

    How to Create an XML Application G-20 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix G Example 2 : Below is a sample php source code whic h sends an XML object to an Aastra phone. <?php # function push2phone($server,$phone,$ data) { # url-encode the xml object $xml = "xml=".urlencode($data); $post = "POS[...]

  • Page 491

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G-2 1 Creating an XML Application Appendix G HTTP Refresh Header An HTTP refresh header feature can be used with the XML screen objects on the IP phones. This featur e includes the following: • All current XML screen objects have the ability to be refr eshed by adding a Refresh a[...]

  • Page 492

    How to Create an XML Application G-22 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix G XML Schema File After creating an XML application for your IP phone, you can validat e the XML objects using the Schema file provided in this section. This helps you fin d any parsing errors that may exis t, and veri fy that your XML ob[...]

  • Page 493

    How to Create an XML Application 41-001129-00 Rev 09, Release 1.4.1 G-2 3 Creating an XML Application Appendix G <xs:element name="Prompt" type ="xs:string" /> <xs:element name="URI" type="x s:string" /> </xs:sequence> <xs:attribute name="base" type= "xs:string" /> [...]

  • Page 494

    How to Create an XML Application G-24 41-001129-00 Rev 09, Re lease 1.4.1 IP Phone Administrator Guide Appendix G </xs:attribute> <xs:attribute name="destroyOnExit" default="no"> <xs:simpleType> <xs:restriction base="xs:string" > <xs:pattern value="yes|no" /> </xs:restriction&[...]

  • Page 495

    41-001129-00 Rev 09, Rel ease 1.4.1 Limited W arranty Aastra T elecom warrants this product agai nst defects and malfunctions during a one (1) year period from the date of orig inal purchase. If there is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive remedy , either repair or replace the telephone se t at no cha[...]

  • Page 496

    Limited Warranty 41-001129-00 Rev 09, Release 1.4.1 IP Phone Administrator Guide W arranty Repair Services Should the set fail du ring the warranty period: In North America, please call 1-800-574 -161 1 for further information. Outside North America , contact your sales representa tive for return instructions. Y ou will be responsible for shipping [...]

  • Page 497

    41-001129-00 Rev 09, Rel ease 1.4.1 Release 1.4.1 Index-1 Index A Aastra W eb U I advanced settin gs description 8 . basic settings description 7 . enabling and disabling 9 . operation description 7 . status description 6 . Administration Guide, for IP phone xi v . administrator options 1 . auto-answer about 11 2 . auto-resync mode 21 . time 22 . B[...]

  • Page 498

    Index-2 41-001129-00 Rev 09, Release 1.4.1 Index configuration server settings 21 . configuring network 4 . cordless keys configuring 20 . D DHCP 4 . configuring 5 . not using 3 . using 3 . dial plan configuring 110 . dial plan te rminator overview 109 . dial plans overview 107 . dial tones, stuttered about 131 . configuring 131 . DiffServ QoS 23 .[...]

  • Page 499

    41-001129-00 Rev 09, Release 1.4.1 Index-3 Index M missed calls indicator accessing and clearing 75 . enabling/disabling 74 . overview 74 . N NA T configuring 17 . configuring NA T address and port 19 . Nortel Networks 17 . overview 15 . router configuration 16 . network parameters 5 . network settings, advanced 13 . , 15 . NA T IP 13 . NA T port 1[...]

  • Page 500

    Index-4 41-001129-00 Rev 09, Release 1.4.1 Index parameters, setti ng in configuration files 4 . park key 13 . park/pickup about parked/pickup calls 45 . configuring a stat ic configu ration 47 . configuring programmable configuration using config files 50 . configuring programmable configuration using W eb UI 52 . programmable configuration of 48 [...]

  • Page 501

    41-001129-00 Rev 09, Release 1.4.1 Index-5 Index screen name 15 . SIP settings, network outbound proxy port 16 . outbound proxy server 16 . proxy port 16 . proxy server 16 . registrar 16 . registrar port 16 . registration period 16 . sofkeys overview 12 . Softkey settings 93 . for 480i, 480iCT , 480i BroadSoft 94 . for 91 12i and 9133i 100 . softke[...]

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    SIP IP Phone Administrator Guide Models 480i, 480i CT , 91 12i, 9133i © 2006 Aastra T elecom Inc. If you’ve read this owner ’s manual and consulted the Troubleshooting section and still have problems, please vi sit our website at www.aastra.com or call 1-800-574-161 1 for technical assistance. 41-001 129-00 Rev 09 Release 1.4.1 November 2006[...]