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Aastra Telecom 480i BROADSOFT manuel d'utilisation

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Table des matières du manuel d’utilisation

  • Page 1

    RELEASE # 1.0 ADMINISTRA TOR GUIDE 480i BROADSOFT SIP IP PHONE[...]

  • Page 2

    Aastra T elecom will not accept liability for any damages and/or long distance charges, which r esult from unauthorized and/or unlawful use. While every effort has been made to ensur e accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this d[...]

  • Page 3

    Table of contents T able of Contents Overview ............................................................................... 1 Target Audience .................................................................................. 1 General Requirements ........................................................................ 1 About this Guide ........[...]

  • Page 4

    1 Model 480i Broadsoft Admin Guide Overview Over view This administration guide provides information on the basic network setup that is requir ed for the 480i IP phone on the BroadSoft BroadW orks platform. It also includes details on the functioning and con Þ guration of the 480i phone. T arget Audience This guide targets network administrators, [...]

  • Page 5

    Model 480i Broadsoft Admin Guide 2 Methods of Installation Methods of Installation The Þ rmwar e set up and installation for the 480i can be done through the Options List available directly fr om the phone or through the Aastra 480i W eb Client web interface. When the 480i is initialized for the Þ rst time, DHCP is enabled by default. The DHCP se[...]

  • Page 6

    3 Model 480i Broadsoft Admin Guide Methods of Installation T he 480i’ s Options List 1. Press the £ button on the phone to enter the options list 2. Use the r and s to scroll through the list of options 3. Press the Show softkey , the 4 button or press the number corresponding to the option to select an option 4. Use the softkeys to change a sel[...]

  • Page 7

    Model 480i Broadsoft Admin Guide 4 Methods of Installation SIP Settings: If you have a proxy server or have a SIP r egistrar present at a dif ferent location than the PBX server , the following settings may need to be changed: 1. Proxy IP This is the IP addr ess of the proxy server . 2. Proxy Port This is the SIP pr oxy server ’s port number . By[...]

  • Page 8

    5 Model 480i Broadsoft Admin Guide Methods of Installation T he Aastr a 480i W eb Client T o access the Aastra 480i W eb Client, open your web browser (supports Internet Explorer and Gecko engine based br owsers like Firefox, Mozilla or Netscape) and enter the phone’s IP addr ess into the address Þ eld, starting with the web pre Þ x "http:[...]

  • Page 9

    Model 480i Broadsoft Admin Guide 6 480i IP Phone Configuration 480i IP Phone Configur ation The Network and SIP options within the 480i phone can be con Þ gured fr om the phone or from the Aastra 480i W eb Client web interface. Administrator level options are passwor d protected in both the phone and the web interface. User level options are pass[...]

  • Page 10

    7 Model 480i Broadsoft Admin Guide 480i IP Phone Configuration TFTP Serv er Settings The 480i phone uses the TFTP to download updates of the phone’s Þ rmware and con Þ guration Þ les. Y ou must set the TFTP server address in the phone. From the 480i Phone: 1. Press the £ button to enter the Options List. 2. Select option 8. Network . 3. Enter[...]

  • Page 11

    Model 480i Broadsoft Admin Guide 8 480i IP Phone Configuration Note: At this point modi Þ cations performed to the User name, Screen name, Authentication name and Password af fect line 1 of the 480i only . Modi Þ cations to the other lines should be done through the <mac>.cfg Þ le. The NA T IP Address and NA T Port are currently not suppor[...]

  • Page 12

    9 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Setting P ar ameters thr ough Configur ation F iles The following are the parameters that can be used to con Þ gur e the 480i phone through the con Þ guration Þ les. Network Settings: The following section contains the parameters to con Þ gure the network setting[...]

  • Page 13

    Model 480i Broadsoft Admin Guide 10 Setting Parameters through Configuration Files Parameter – default gateway Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The IP addr ess of the network's gateway or the router IP address Format IP addr ess Default V alue 1.[...]

  • Page 14

    11 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Parameter – tftp server Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The TFTP server ’s IP address. If DHCP is enabled and the DHCP server pr ovides the information, this Þ eld [...]

  • Page 15

    Model 480i Broadsoft Admin Guide 12 Setting Parameters through Configuration Files T ime Serv er Settings: The following section contains the parameters to con Þ gure settings speci Þ c to the timeserver . Parameter – time server disabled Con Þ gurable through the 480i's Options List or the con Þ guration Þ les Description This paramete[...]

  • Page 16

    13 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Parameter – time server3 Con Þ gurable through the con Þ guration Þ les only Description The tertiary time server's IP addr ess. If the time server is enabled, and the primary and secondary time servers are not con Þ gur ed or cannot be accessed the value [...]

  • Page 17

    Model 480i Broadsoft Admin Guide 14 Setting Parameters through Configuration Files SIP Settings: The following parameters are the settings speci Þ c to SIP authentication. Parameter – sip proxy ip Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les. Description A SIP proxy is a se[...]

  • Page 18

    15 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Parameter – sip registrar port Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The registrar's port number . This setting must be set to zero " 0 " if using SR V querie[...]

  • Page 19

    Model 480i Broadsoft Admin Guide 16 Setting Parameters through Configuration Files Line Settings Parameter – sip session timer Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description This session timer parameter is the time in seconds that the 480i uses to send periodic re-[...]

  • Page 20

    17 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Parameter – sip lineN user name Con Þ gurable through the con Þ guration Þ les. Con Þ gurations done through the 480i's Options List or the Aastra 480i web client affect the Þ rst line only . Description The value for this parameter is used in the name Þ[...]

  • Page 21

    Model 480i Broadsoft Admin Guide 18 Setting Parameters through Configuration Files Integr ation with BroadSoft’ s BroadW orks Call Manager Parameter – sip lineN mode Con Þ gurable through the con Þ guration Þ les only . Description This sets the mode of the line as either private or shared. If the line is private, all call activity on this l[...]

  • Page 22

    19 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Softkey Settings This section contains the softkey parameters that can be con Þ gured on the 480i phone. There ar e eighteen softkeys that can be con Þ gured. These parameters can be con Þ gured either fr om the Aastra.cfg or the <mac>.cfg Þ le. Softkeys ca[...]

  • Page 23

    Model 480i Broadsoft Admin Guide 20 Setting Parameters through Configuration Files Range Sequence of ascii characters. A width less than 1 1 characters for line softkey type and a width less than 9 for the speeddial softkey type is suggested. N in the softkeyN label ranges from 1 to 18 Example softkey1 label: "Line 9" softkey2 label: &quo[...]

  • Page 24

    21 Model 480i Broadsoft Admin Guide Setting Parameters through Configuration Files Firmw are Upgrade The 480i phone uses a TFTP server to download con Þ guration Þ les and Þ rmware. The TFTP server should be ready and be able to accept connections anonymously (without a requir ement for a user name and password). See Appendix B for information o[...]

  • Page 25

    Model 480i Broadsoft Admin Guide 22 Setting Parameters through Configuration Files[...]

  • Page 26

    23 Model 480i Broadsoft Admin Guide Troubleshooting T roubleshooting This section describes solutions to some most commonly occurring problems. Wh y does my phone displa y "Application missing"? If you have experienced networking issues while the phone was downloading the application from the TFTP server , it is possible that the phone ca[...]

  • Page 27

    Model 480i Broadsoft Admin Guide 24 Troubleshooting How to set the 480i phone to factory default? From the 480i phone: 1. Press the £ button to enter the Options List. 2. Select option 10. Phone Status to enter the Phone Status options list. 3. Select option 4. Factory Default . 4. Enter the administrator password and press the Enter softkey . 5. [...]

  • Page 28

    25 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files Appendix A: Sample Configuration F iles This section consists of the sample con Þ guration Þ les necessary to con Þ gure the 480i phones. The general format is similar to con Þ guration Þ les used by several Unix-based programs. Any text following a number sign (#) on [...]

  • Page 29

    Model 480i Broadsoft Admin Guide 26 Appendix A: Sample Configuration Files #---------------------------------------------------------------------- # DHCP Setting # ============ dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled. # Notes: If DHCP is disabled, the following network settings will # h[...]

  • Page 30

    27 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files # Additional Network Settings: =========================== #sip registration period: 300 # Eg. every 300 seconds, a re-r egister # request is sent to the SIP server . #sip rtp port: 3000 # Eg. R TP packets are sent to port 3000. sip silence suppression: 2 # "0" = o[...]

  • Page 31

    Model 480i Broadsoft Admin Guide 28 Appendix A: Sample Configuration Files # T ime Server Settings # ==================== #time server disabled: 1 # T ime server disabled. #time server1: # Enable time server and enter at #time server2: # least one time server IP address. #time server3: # T ime Server Disabled: # 0 = false, means the time server is [...]

  • Page 32

    29 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files # Notes: There ar e a maximum of 18 softkeys that can be con Þ gured # on the 480i phone. These can be set up through either of the 2 # con Þ guration Þ les, depending on whether this is to be server # wide ("aastra.cfg") or phone speci Þ c ("[mac].cfg&quo[...]

  • Page 33

    Model 480i Broadsoft Admin Guide 30 Appendix A: Sample Configuration Files softkey5 type: speeddial softkey5 label: "Pickup" softkey5 value: *98 softkey6 type: speeddial softkey6 label: "CallFwdOn" softkey6 value: *72 softkey7 type: speeddial softkey7 label: "CallFwdOff" softkey7 value: *73 softkey8 type: speeddial sof[...]

  • Page 34

    31 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files softkey13 type: speeddial softkey13 label: "Cancel CW" softkey13 value: *70 # Example Softkey Line/Call Appearances # ===================================== # For the examples of softkey line/call appearances, please # refer to the sample "<mac>.cfg"[...]

  • Page 35

    Model 480i Broadsoft Admin Guide 32 Appendix A: Sample Configuration Files <mac>.cfg # BroadSoft (SIP) Sample Con Þ guration File # ========================================= # Date: December 16th, 04 # File: Sample "<mac>.cfg" Þ le # Comments: # This Þ le contains sample con Þ gurations for the "<mac>.cfg" [...]

  • Page 36

    33 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files # Network Settings # ================ #ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg" Þ le if # setting this manually . #---------------------------------------------------------------------- # Line Settings # ===[...]

  • Page 37

    Model 480i Broadsoft Admin Guide 34 Appendix A: Sample Configuration Files # Explanation of Settings with Line 1 as Example # ============================================== #sip line1 auth name: # SIP Registrar request authorization name. #sip line1 password: # SIP Registrar request passcode. #sip line1 mode: 0 # 0 = private line; 1 = shared line #[...]

  • Page 38

    35 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files #sip line5 auth name: authname #sip line5 password: password #sip line5 mode: 0 #sip line5 user name: 5551231234 #sip line5 display name: Joe Smith #sip line5 screen name: Joe Smith #sip line6 auth name: authname #sip line6 password: password #sip line6 mode: 0 #sip line6 us[...]

  • Page 39

    Model 480i Broadsoft Admin Guide 36 Appendix A: Sample Configuration Files #---------------------------------------------------------------------- # Softkey Settings # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # "<mac>.cfg" Þ [...]

  • Page 40

    37 Model 480i Broadsoft Admin Guide Appendix A: Sample Configuration Files # Example Softkey Line/Call Appearances # ===================================== #softkey1 type: line #softkey1 label: "Line 5" #softkey1 value: 5 #softkey2 type: line #softkey2 label: "Line 6" #softkey2 value: 6 #softkey3 type: line #softkey3 label: "[...]

  • Page 41

    Model 480i Broadsoft Admin Guide 38 Appendix B: TFTP Server Set-up Appendix B: TFTP Serv er Set-up There ar e a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywor ds "pumpkin TFTP server" on google and you should get the web site where you can download the softwar e from. Installing PumpKIN is straightfo[...]

  • Page 42

    39 Model 480i Broadsoft Admin Guide Limited Warranty Limited W arranty Aastra T elecom warrants this pr oduct against defects and malfunctions during a one (1) year period fr om the date of original purchase. If ther e is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive r emedy , either repair or r eplace the tele[...]

  • Page 43

    If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our website at www .aastra.com or call 1-800-574-161 1 for technical assistance. © Aastra T elecom Inc.2005 41-0101-00 Rev 00[...]