Aastra Telecom 6757I manuel d'utilisation

Aastra Model 6757i IP Phone User Guide Release 3.2 41-001385-00 – 01.2011[...]

ii Software License Agreement Sof tware License Agreement Aastra T elecom Inc., hereinaf ter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product [...]

iii Table of Contents Software License Agr eement .................................................................................................... ... ii T able of Contents ............................................................................................................. ........... iii W elcome ......................................[...]

iv Table of Contents T able of Content s Defining an Emer gency Dial Plan .......................................................................................... 59 Line Keys and Softkeys ........................................................................................................ ...... 61 Multiple Line and Call Appearances .........[...]

v Table of Contents T able of Content s Using Handsfree Speake rphone ............................................................................................ 148 Using a Head set ............................................................................................................... .....149 Using Intercom ..............................[...]

vi Table of Contents T able of Content s Message W aiting I ndicator .............. ..................................................................................... 22 7 Incoming Intercom Call Features ......................................................................................... 228 Using Redial Key for “Las t Number Redial” ..[...]

Model 6757i IP Phone User Guide 1 Welcome We l c o m e The Aastra 6757i of fers advan ced XML capability to access custom applications and is fully interoperable with leading IP-PBX platforms. Featuring a 5-line display , the 6757i supports up to 9 lines with call appearances and allows you to ma ke and receive calls, transfer , confe rence, and mo[...]

2 Model 6757i IP Phone User Guide Welcome • Built-in-two-port, 1 0/100/1000 Ethernet switch - lets you share a connection with your computer . • Inline power support (based on 802.3af st andard) which elimin ate s power adapters. • AC power adapter (included) • Enhanced busy lamp fields* • Set paging* * A vailability of feature dependant [...]

Model 6757i IP Phone User Guide 3 Getting Started Getting S t arted The 6757i mu st be set up and be configu red prio r to its first use. This section describes phone behavior and start up screen s you may see when the phone is first plu g ged in, or when it is restarted. Plugging in and St arting the Phone The 6757i automatically be gins the start[...]

4 Model 6757i IP Phone User Guide Getting Started The 6757i phone then checks settin gs and looks for new configura tion and f irmware updates for the phone from a server . If a new update is found, the phone displays the message “ Updating Configuration ”. This may take a few moments while th e phone downloads the latest updates. If language p[...]

Model 6757i IP Phone User Guide 5 Getting Started When the co nfigura tion update is complete, the phone disp lays the following screens and then displays the Idle screen. Network DSP SIP Done Services Dir Callers Icom L1 John Smith Sat Jan 1 12:18am Idle Screen[...]

6 Model 6757i IP Phone User Guide Getting Started Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen. If your phone did not successfully conn ect to the network, the " Network Disconnected " prompt appears on the display and the[...]

Model 6757i IP Phone User Guide 7 Getting Started Idle Screen When the phone has successfully updated the co nfiguration and connecte d to the network, the phone displays the Idle S tate screen. The idle screen is shown wh enever your phone is not in use. The Idle S tate screen lists your name (SIP screen name) and day , date, and time. In the abov[...]

8 Model 6757i IP Phone User Guide Getting Started Reference For more information about configurin g the top and bottom softkeys , see “Softkeys” on page 6 2 . For more information ab out using the Services, Directory , Callers List, Intercom, Dial, Conference, and T ransfer keys, see the following sections: • “Making Calls” on page 147. ?[...]

Model 6757i IP Phone User Guide 9 Getting Started Idle Screen with V oicemail Messages The envelope icon displays on the Idle S tate screen only if you have new messages waiting. The number ne xt to the envelop e indicates how many new messages you have. T o access your voicemail messages , use the star co des for your system if a voicemail softkey[...]

10 Model 6757i IP Phone User Guide Getting Started For example, if you configure a bottom softkey for speed dialing to Home, and then you pickup the handset, the screen displays the Dial , Conf , and Xfer default softkeys with a More softkey . Y ou can press the More so ftkey to toggle between the firs t and second screens to display all configured[...]

Model 6757i IP Phone User Guide 11 IP Phone Keys IP Phone Keys Key Panel The following sections describ e the various 6757i phon e key functions on both the symbol and text hardware platforms, a nd how they help you m ake and manage y our calls and caller in formation. Images of the sy mbol keys and the sy mbol hardwa re platform are used throughou[...]

12 Model 6757i IP Phone User Guide IP Phone Keys Key Descriptions The following table identifies the keys on the key pane l of your 6757i IP phone tha t you can use for handling calls. T ext Key s Symbol Keys Key Description* Goodbye key - Ends an active call. Th e Goodbye key also exits an open list, such as the Options List, without saving change[...]

Model 6757i IP Phone User Guide 13 IP Phone Keys *See the Aastra 6757i IP Phon e Use r Guide fo r more information abou t each of these keys. Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also l et you sc[...]

14 Model 6757i IP Phone User Guide IP Phone Keys Keyp ad Keys The 6757i has a key pad with digits from 0 th rough 9, a “*” key , and a “#” ke y . Keys 2 thro ugh 9 contain the letters of the alphabet. The 6 757i phone keypad incl udes the following: The "*" is called the "star key". The "#" is call ed the "[...]

Model 6757i IP Phone User Guide 15 Methods for Customizing Your Phone Methods for Customizing Y our Phone There are two ways to customize specific options on your phone: • Using the Options key on the IP Phone • Using the Aastra W eb UI in an Internet browser window fro m your PC. Phone Options via the IP Pho ne UI Y ou can customize your phone[...]

16 Model 6757i IP Phone User Guide Methods for Customizing Your Phone Simplified Options Menu Y our System Administrator may configure a simplified options menu for your phone. The following table indicates the optio ns that may appear on your phone if the simplified options menu is applied. 3 Phone S tatus 1. IP&MAC Addresses 2. LAN Port 3. PC[...]

Model 6757i IP Phone User Guide 17 Methods for Customizing Your Phone Using the IP Phone UI 1. Press the Options key on the p hone to enter the Options List. 2. To g o t o a n Option, use 5 and 2 to scroll through the list, or press the number co rresponding to the Option . 3. Press the Show softkey , the 4 button, or press the digit number of the [...]

18 Model 6757i IP Phone User Guide Methods for Customizing Your Phone Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you ca n also customize additional options on the IP Phone using the Aastra W eb UI. In order to access your phone using the Aastra W eb UI, you need to know your phon e’ s IP address. T o find your pho[...]

Model 6757i IP Phone User Guide 19 Methods for Customizing Your Phone The Network S tatus window displays for the IP phon e you are accessing. 3. Y ou can logout of th e Aastra W eb UI at any time by clicking Log Off .[...]

20 Model 6757i IP Phone User Guide Methods for Customizing Your Phone The following categories display in the side menu of the Aastra W eb UI: S tatus, Operatio n, Basic Settings . Headings Descriptions Stat us T he Stat u s section disp lays the network status and the MAC address of the IP phone. It also displays hardware and firmware informati on[...]

Model 6757i IP Phone User Guide 21 Methods for Customizing Your Phone Basic Settings Preferences - Allows yo u to enable/disable the fo llowing: • Suppress DTMF Playback • Display DTMF Digits • Play Call Waiting T one • Stu ttered D ial T one • XML Beep Support • S tatus Scroll Delay (seconds) • Incoming Call Interrupts Dialing • Sw[...]

22 Model 6757i IP Phone User Guide Phone Status Phone S tatus Y ou can view the status of your phone using the IP Phone UI or the Aastra W eb UI. Phone St atus via IP Phone UI The " Phone S tatus " option on the IP phone displays the status of your phone to the LCD display . This option allows you to view your phone’ s: • Network stat[...]

Model 6757i IP Phone User Guide 23 Phone Status Finding Y our Phone’ s IP Address If you want to access your phone’ s options using an Internet browser , you need to enter the IP address of the phone in the brow ser to open the Aastra W eb UI. Use the following proce dure to find your phone’ s IP address. 1. Press to enter the Options List. 2[...]

24 Model 6757i IP Phone User Guide Phone Status Phone St atus via the Aastra Web UI Use the following procedure to view th e phone status via the Aastra W e b UI. 1. Open your web browser , enter the phone’ s IP ad dress or host name into the address field and press < Enter >. 2. In the Username/Password window , e nter your username and pa[...]

Model 6757i IP Phone User Guide 25 Phone Status SIP Account St atus The IP Phones show the SIP registration status on the IP Phone’ s Network Status screen in the Aastra W eb UI. The following is an illustration of the Network Stat us screen in the Aastra W eb UI with SIP status displayed. SIP Account St atus[...]

26 Model 6757i IP Phone User Guide Phone Status The following table describes the status conditions that can display for the account. Stat us Condition Description Registered Displays this status on accounts that HA VE been registered with the SIP proxy server . Example : Backup Registrar Line SIP Account St atus Used? 1 9057604603@anasippro xy .aa[...]

Model 6757i IP Phone User Guide 27 Customizing Your Phone Customizing Y our Phone The following paragraphs describ e the options av ailable from either the IP Phone UI, the Aastra W eb UI, or both, and provide procedures applicable to the option. Ring T ones and T one Set s Y ou can configure ring tones and ri ng tone sets on the IP phone. Ring T o[...]

28 Model 6757i IP Phone User Guide Customizing Your Phone Ring T one Set s In addition to ring tones, you ca n configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a specific country . The ring tone sets you can configure on the IP phones are: • United States (US) (Default - also used in Canad[...]

Model 6757i IP Phone User Guide 29 Customizing Your Phone 3. Select To n e s . 4. Select Ring T one . 5. Select the type of ring tone ( To n e 1 through To n e 5 , or Silent ). 6. Press Done. 7. Select T one Set . 8. Select the country for which you want to apply the tone set. V alid values are Australia , Euro pe, France , Germany , Italy , UK , M[...]

30 Model 6757i IP Phone User Guide Customizing Your Phone For per-line configuration: 4. In the " Ring T one " se ction, select a line for which you want to set ring tone. 5. Select a value from the " LineN " field . 6. Click Save Settings . Contrast Level The " Contrast Level " option on the IP phone allows yo u to se[...]

Model 6757i IP Phone User Guide 31 Customizing Your Phone Backlight The " Backlight " option on th e IP phone allows you to se t the backlight status on the LCD display to the following: • Off - Backlight is always OFF . • Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF t[...]

32 Model 6757i IP Phone User Guide Customizing Your Phone 7. If you selected " Auto ", press the Advanced softkey . 8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. V alid values are 1 to 120 seconds (2 minutes). Default is 10 seconds . When this period of time is reached, the ph [...]

Model 6757i IP Phone User Guide 33 Customizing Your Phone Live Dialp ad* The " Live Dialpad " option on the IP phone turns the Live Dial Pad mode ON or OFF . W ith live dial pad ON, the 6757i IP phone a utomatically dials out a nd turns ON Han dsfree mode as soon as a dial pad key or softkey is pressed. W ith live dial pad OFF , if you di[...]

34 Model 6757i IP Phone User Guide Customizing Your Phone Set Audio The " Set Audio " option on the IP P hone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. Y ou can set Audio on your IP phone using the IP Phone UI only . Audio Mode The 6757i allows you to use a ha[...]

Model 6757i IP Phone User Guide 35 Customizing Your Phone Headset Mic V olume The " Headset Mic V olume " option allows you to set the volume level for the headset microphone. Setting Audio Mode and He adset Mic V olume 1. Press on the phone to enter the Options List. 2. Select Prefer ences . 3. Select Set Audio . 4. Select Audio Mode . 5[...]

36 Model 6757i IP Phone User Guide Customizing Your Phone 7. Select Headset Mic V olume . 8. Select the Low , Medium , or High volume level. Default is Medium . 9. Press Done to save your selection. Set Audio Done - - Select 1. Audio Mode 2. Headset Mic V olume Headset Mic V olume Done - Cancel - Low Medium High[...]

Model 6757i IP Phone User Guide 37 Customizing Your Phone T ime and Date On the IP phones, you can configure the following: • T ime and date • T ime and date format • T ime zone • Daylight savings time •T i m e S e r v e r s Configuring T ime and Date Use the following procedures to configure th e time and date settings on the IP phone . [...]

38 Model 6757i IP Phone User Guide Customizing Your Phone 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the " Backspace " key to move back a space a nd delete a character . Use the " AM/PM " softkey to specify either AM or PM for the time setting. 6. Press Done to save the setting. 7. Select Tim e Fo [...]

Model 6757i IP Phone User Guide 39 Customizing Your Phone 4. Using the keys on the keypad, enter a da te to set on the IP phone. Use the " Backspace " key to move back a space and delete a character . 5. Press Done to save the setting. 6. Select Date Format . 7. Select a date format from the list of options. Default is Sun Jan 2 . V alid [...]

40 Model 6757i IP Phone User Guide Customizing Your Phone Set Time Zo ne 1. Select Prefer ences . 2. Select Time and Date . 3. Select Tim e Zo n e . A list of T ime Zones display for different areas of the world. 4. Select a T ime Zone that applies to your area. The default T ime Zone is US-Eastern . 5. Press Done to save the T ime Zone setting. Da[...]

Model 6757i IP Phone User Guide 41 Customizing Your Phone 3. Select a Daylight Savings ti me from the list of options. Default is Automatic . V alid values are: •O F F • 30 min summertime • 1h summertime • Automatic (Default) 4. Press Done to save the Daylight Savings value you selected. Set Time Servers W ith a valid time server enabled yo[...]

42 Model 6757i IP Phone User Guide Customizing Your Phone 5. Enable the time server if required using the " Enable " key . 6. Using the keys on the keypad, enter an IP address or domain name for the time server . Use the " Backspace " key to move back a space and delete a characte r . Use the " Dot " softkey to enter d[...]

Model 6757i IP Phone User Guide 43 Customizing Your Phone 3. In the “Date Format” field, select the date format you want to use on your phon e. Default is WWW MMM DD . V alid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY -MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY •M M / D D / Y Y •M M M D D • DD MMM YYYY • WWW DD MMM [...]

44 Model 6757i IP Phone User Guide Customizing Your Phone Language The IP phones support several dif ferent languages. Y o u can have the IP Ph one UI and the Aastra W eb UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, conf iguration parameters, etc.) display in [...]

Model 6757i IP Phone User Guide 45 Customizing Your Phone 5. T o change the langua ge setting, use the 5 and 2 keys to scr oll through the langugses. V alid values are: • English (default) • Français (French) • Español (Spanish) • Deutsch (German) • Italiano (Italian) • Português (Portguese) • Ру сский (Russian) •N o r d i[...]

46 Model 6757i IP Phone User Guide Customizing Your Phone 3. Click Save Settings .. The change is dynamic. The Aastra W eb UI displays all screens in the language you selected. Language Input The 6757i supp orts text and character input s in various languages (En g lish, German, French , Spanish, Italian, Portuguese, an d Russian). Inputting textua[...]

Model 6757i IP Phone User Guide 47 Customizing Your Phone French Spanish Key Uppercase Characte rs Lowercas e Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÀÂÇÁÅÆ abc2àâçáåæ 3 DEF3ÉÈÊË def3éèêë 4 GHI4ÎÏ ghi4îï 5 JKL5 jkl5 6 MNO6ÑÓÒÔÖ mno6ñóòôö 7 PQRS7 pqrs7 8 TUV8ÚÙÛÜ tuv8úùû ü 9 WXYZ[...]

48 Model 6757i IP Phone User Guide Customizing Your Phone German Italian Key Uppercase Characte rs Lowercas e Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÄÀ abc2äà 3 DEF3É def3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6Ö mno6ö 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 * * <SP ACE> * <SP ACE> # #/@ #/@ Key U[...]

Model 6757i IP Phone User Guide 49 Customizing Your Phone Portguese Russian Key Uppercase Characte rs Lowercas e Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÁÀÂÃÇ abc2áàâãç 3 DEF3ÉÊ def3éê 4 GHI4Í ghi4í 5 JKL5 jkl5 6 MNO6ÓÔÕ mno6óôõ 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 * * <SP ACE> * &[...]

50 Model 6757i IP Phone User Guide Customizing Your Phone Configuring Language Input Us ing the IP Phone UI Y ou can configure the language you use for inputting on the phone by setting the Inp ut Language option. The default input lang uage setting is English. Y ou can change this setting using the IP Phone UI or the Aastra W eb UI. Example Use th[...]

Model 6757i IP Phone User Guide 51 Customizing Your Phone Use the following procedure to set the in put language usi ng the Aastra W eb UI. 1. Click on Basic Settings-> Prefer ences->Language Settings . 2. Select a language from the " Input Language" field . Setting this field allows you to specify the language to use when en tering[...]

52 Model 6757i IP Phone User Guide Customizing Your Phone Latin 2 Character Set The 6757i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra W eb UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set [...]

Model 6757i IP Phone User Guide 53 Customizing Your Phone User Password This category allows you to ch ange the user password for you r phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. Y ou can change your user password using the IP Phone UI or the Aastra W eb UI. Setting a User P[...]

54 Model 6757i IP Phone User Guide Customizing Your Phone 1. Click on Operation->User Password . 2. In the " Current Password " field, enter the current user password. 3. In the " New Password " field, enter the new user password. 4. In the " Password Confirm " field, enter the new user password again. 5. Click Save[...]

Model 6757i IP Phone User Guide 55 Customizing Your Phone Resetting a User Password If you forget your password, you can reset it an d enter a new password. The reset user password feature resets the password to the fact ory default wh ich is blank (no password). Y ou can reset a user password using the Aastra W e b UI only . Reset a User Password [...]

56 Model 6757i IP Phone User Guide Customizing Your Phone Rest arting your phone Y ou may want to restart your phone to check fo r updates on the server . Y ou may occasionally need to restart your phone to set changes or updates to your phone or network settings. Y ou may also need to restart your phone if you have been asked to do so by your Syst[...]

Model 6757i IP Phone User Guide 57 Customizing Your Phone Phone Lock Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g : • At the path Option s->Phone Lock on the IP Ph one UI. • At the path Operations->Phone Lock on the Aastra W eb UI. • At a configured key[...]

58 Model 6757i IP Phone User Guide Customizing Your Phone 1. Click on Operation->Phone Lock . Lock the Phone 2. In the " Lock the Phone? " field, click Lock . The phone locks dynamically and displays the following message: " Phone is locked ". Unlock the Phone 3. Click on Operation->Phone Lock . 4. In the " Unlock the[...]

Model 6757i IP Phone User Guide 59 Customizing Your Phone Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telep hone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone numb er may differ fro[...]

60 Model 6757i IP Phone User Guide Customizing Your Phone Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialin g emer gency services in your area. 1. Click on Operation->Phone Lock . 2. In the " Emergency Dia l Plan " field, enter the 3-digit number used in your local area to [...]

Model 6757i IP Phone User Guide 61 Line Keys and Softkeys Line Keys and Sof tkeys This section describes the Multiple Line/Call Appe arance Keys (L1, L2, L3, and L4) located on the bottom-right of the phone, an d the customizable softkeys loca ted at the top and bottom of the phone screen. Multiple Line and Call Appearances The 6757i has 4 hard lin[...]

62 Model 6757i IP Phone User Guide Line Keys and Softkeys Sof tkeys Y our 6757i has 12 multi-functiona l softkeys : • 6 T op Keys : static softkeys (up to 10 programmabl e functions) • 6 Bottom Keys : state-based softkeys (up to 20 programmabl e functions). Y ou can use the Aastra W eb UI only , to configure key functio ns. Note: If a M670i or [...]

Model 6757i IP Phone User Guide 63 Line Keys and Softkeys The following table lists the func tio ns you can set on the softkeys and provides a description for each function,. Key Functio n Description None Indicates no setting for the key . Line Indicates the key is configured for l ine use. Speed Dial Indicates the key is configured for speed dial[...]

64 Model 6757i IP Phone User Guide Line Keys and Softkeys Keys can also be set up to quickly to access fe atures such as Call Return (*69) or V o icemail. Services (Key 1 on top keys by default ) Indicates the key is se t to access Services, such as, Directory List, Callers List, V oicemail, or any other XML applications set up by your System Admin[...]

Model 6757i IP Phone User Guide 65 Line Keys and Softkeys S t ate-B ased Sof tkeys (Bottom Keys only) On the 6757i bottom softkeys, you can configure a sp ecific state to display when a softkey is being used. The following table describes the states av ailable to configure for the softkeys. The following table identif ies the applicable default sta[...]

66 Model 6757i IP Phone User Guide Line Keys and Softkeys In the Aastra W eb UI, the operational states for ea ch softkey display enabled. T o disable a state, you uncheck the box for that state. Key Display Behavior On the 6757i IP Phone, you can config ure up to 20 functions on the bottom softk eys. If you have no softkeys configured on the IP Ph[...]

Model 6757i IP Phone User Guide 67 Line Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone. Key 12 displays in softkey position 1 on the phone L1 John Smith Sat Jan 1 12:18am - LAB[...]

68 Model 6757i IP Phone User Guide Line Keys and Softkeys Line Key Y ou can set a softkey to act as a line/call appearan ce key on the 6757i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances” on page 61 . If yo[...]

Model 6757i IP Phone User Guide 69 Line Keys and Softkeys This means that when all line/call appearances are in use, 1 call is connecte d while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appearances becomes available. In active states, such as ringing, conference, conn ected, etc., all softkey[...]

70 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a Line Key Y ou can set a key as an additional line on the 6757 i. The key acts as a line t hat behaves the same as a hard line key . For more informatio n about the behavior of line keys, see “Multiple Line and Call Appearances” on page 61. Y ou use the Aastra W eb UI to set[...]

Model 6757i IP Phone User Guide 71 Line Keys and Softkeys 6. (Bottom Softkeys) In the state fi elds, check (enable) or uncheck (disable) the states you want to apply to this softkey . Expansion Module Keys 7. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 8. In the " Ty p e [...]

72 Model 6757i IP Phone User Guide Line Keys and Softkeys S peed Dial Key The normal function of the speed dial option allo ws you to dial a number quickly by pressing a key configured for spee d dialing. Y ou can p r og ram the keys on the 6757 i to speed dial outside numbers, dial directly to another person’ s line or extension, or set up to qu[...]

Model 6757i IP Phone User Guide 73 Line Keys and Softkeys Press-and-Hold to Create a S peed Dial (applicable to sof tkeys, keyp ad keys, expans ion module keys) Pressing and holding down a softke y , keypad key , or expansion module key on th e phone initiates a speed dial feature. 1. Press a softkey , keypad key , or ex pansion module key for 3 se[...]

74 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. In the " Enter Number: " field, enter a number . for the speed dial key using the keypad keys. Y ou can enter up to 16 numbers in the "Enter Number:" field Press the 2 key to move to the next field. 5. In the " Line :" field, select a line to ap ply to the sp[...]

Model 6757i IP Phone User Guide 75 Line Keys and Softkeys Creating a S peed Dial Using the S peed Dial Edit Option Y ou can use the IP Phone UI at the path, Options->Preferences- >Speed Dial Edit , to create a speed dial key . 1. Press on the phone to enter the Options List. 2. Select Prefer ences a nd press Se lect . 3. Select Speed Dial Edi[...]

76 Model 6757i IP Phone User Guide Line Keys and Softkeys Y ou can enter up to 16 lett ers in the "Enter Name:" field. 6. Press the 2 key to move to the next field. 7. In the " Enter Number: " field, enter a number . for the speed dial key using the keypad keys. Y ou can enter up to 16 numbers in the "Enter Number:" fi[...]

Model 6757i IP Phone User Guide 77 Line Keys and Softkeys Creating a S peed Dial Key Using the Sofkeys or Exp ansion Module Keys Use the following procedure to set a key to fu nction as a speed dial. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N&g[...]

78 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speed Dial to apply to the key . 10. (M675i) In the " Label " field, enter a label to apply to [...]

Model 6757i IP Phone User Guide 79 Line Keys and Softkeys Editing Speed Dial Keys On the 6757i, you can ed it a spe ed dial key using any of the following methods: • Using the Aastra W eb UI at the path: — Operation->Softkeys and XML — Operation->Expansion Mo dule Keys • Using the IP Phone UI at the path: — Options->Pr eferences-[...]

80 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. Press a speed dial key you want to edit. The speed dial edit screen displays. 5. Edit the speed dial informatio n as applicable and press SA VE . Notes: 1. If a number on the keypad is setup as a speed dial key , pressing the applicable number in the speed dial editin g process also displ[...]

Model 6757i IP Phone User Guide 81 Line Keys and Softkeys Editing a S peed Dial on a So f tkey or Expansion Module Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . 2. Select the key configured for spee d dial. 3. In the " Va l u e " field, edit the phone nu mber , extension, or speed [...]

82 Model 6757i IP Phone User Guide Line Keys and Softkeys Editing a S peed Dial Key Using “Keyp ad Speed Dial” in the Aastra W eb UI 1. Click on Operation->Keypad Speed Dial. . 2. Select from "Digit 1" through " Digit 9 ". 3. In the input box, edit th e phone number , extension, or speed dial prefix for this Digit key . I[...]

Model 6757i IP Phone User Guide 83 Line Keys and Softkeys "Do not Disturb" (DND) Key The IP phones have a feature you can enable called "Do not Disturb (DND). The DND function allows you to turn "do not disturb" ON and OFF . If DND is ON, callers calling into the phone hear a busy signal or a mes sage, depending on how your[...]

84 Model 6757i IP Phone User Guide Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Do Not Disturb to apply to the key . 4. (Bottom Softkeys) In the state fields, check [...]

Model 6757i IP Phone User Guide 85 Line Keys and Softkeys Busy Lamp Field (BLF) Key The BLF feature on the IP phon es allows a specif ic extension to be mon itore d for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Example A Supervisor configures BLFs o n his phone for monitoring the status o f a worker ’ s [...]

86 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a BLF Key Use the following procedure to se t a key to function as "BLF". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” thr[...]

Model 6757i IP Phone User Guide 87 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Va l u e " field, enter the phone number or extension you want to monitor . 10. (M675i) In the " Label " field, enter [...]

88 Model 6757i IP Phone User Guide Line Keys and Softkeys BLF List Key (For use with the BroadSoft Broadworks Rel 13 or higher platform only). The BLFList feature on the IP phones is sp ecifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field fea t ure . This feature allows the IP phone to subscribe to a list of monitor ed us[...]

Model 6757i IP Phone User Guide 89 Line Keys and Softkeys Use the following procedure to set a key to function as "BLF List". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ?[...]

90 Model 6757i IP Phone User Guide Line Keys and Softkeys 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . 6. In the " BLF List URI " field, enter the name of th e BLF list defined on the BroadSoft BroadW orks Busy Lamp field page for your particular user . For example, my6757i-blf[...]

Model 6757i IP Phone User Guide 91 Line Keys and Softkeys Automatic Call Distri bution (ACD) Key (for Sylantro Servers) The 6757i an d any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Syla ntro server to distribute calls from a queue to registered IP phone users (agents). T o [...]

92 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to config ure ACD on the 6757i IP Phone. The pr ocedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Se[...]

Model 6757i IP Phone User Guide 93 Line Keys and Softkeys Expansion Module Keys 7. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 8. (M675i) In the " Label " field, enter a label to apply to this ACD key . 9. In the " Line " field, select a line to apply Autom[...]

94 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Check with your Administrator to veri fy the queue linked to your ACD Key . 2. Press the ACD Key on your IP phone. Th e LCD displays the label of the ACD queue you are accessing. The " User ID " and " Passwor d " prompts displays. 3. Using the keypad, enter your Us er [...]

Model 6757i IP Phone User Guide 95 Line Keys and Softkeys 6. T o allow your ph one to be available in t he queue, p ress the A vailable softkey . The following screen displays. If your IP phone status is set to “ A vailable ” then the server begins to distribute phone calls from this queue to your IP ph one. Y ou must manually change the state [...]

96 Model 6757i IP Phone User Guide Line Keys and Softkeys Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) Aastra IP phones su pport th e Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The DCP/GCP feature allows you to intercep t - or pickup - a call on a monitored extension. Y ou can configure this feature using[...]

Model 6757i IP Phone User Guide 97 Line Keys and Softkeys Configuring Directed Call Pickup (DCP) Key (for Sylantro Serve r s) Use the following procedure to configure Direct ed Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Mo[...]

98 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the “ Va l u e ” field, specify the extension you want to intercept when you press this softkey . For example: 2200 . 10. (M675i) In the &qu[...]

Model 6757i IP Phone User Guide 99 Line Keys and Softkeys Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Use the following procedure to co nfigure Group Call Pickup on the 675 7i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module &l[...]

100 Model 6757i IP Phone User Guide Line Keys and Softkeys 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the “ Va l u e ?[...]

Model 6757i IP Phone User Guide 101 Line Keys and Softkeys 3. Press the Pickup Key for the extension you select. The call is answe r e d. Press the Pickup Key to an swer the call Select an extension DCP on line: Services Dir Callers Icom - Pickup 1. 2201 2. 2202 3. 2203 - Cancel[...]

102 Model 6757i IP Phone User Guide Line Keys and Softkeys XML Key The 6757i IP phone has a feature you can enable called " XML " (Extensible Markup Lang uage). XML is a markup language much like HTML . Y our System Administrator can create customized XML menu services and load them to your IP phone. These services include things like wea[...]

Model 6757i IP Phone User Guide 103 Line Keys and Softkeys The XML Application T itle is the label that displays beside the XML softkey on your phone. If you use the Services key to access the XML features, the " XML Application Title " is the label that displays on the Services Menu in the IP Phone UI. After the XML application is app li[...]

104 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. In the “ Label ” field, enter a label for the Services key . 5. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . 6. In the " XML Application URI " field, enter an application URI(s). 7. In the " X[...]

Model 6757i IP Phone User Guide 105 Line Keys and Softkeys Configuring an XML Key Use the following procedure to config ure an XML key on the 6757i IP Phone. The proced ure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ”[...]

106 Model 6757i IP Phone User Guide Line Keys and Softkeys 7. In the " XML Application URI " field, enter the applicable URI(s). 8. In the " XML Application T itle " field, enter the title of the serv ice. This tit le appear s on t he phone’ s LCD after pressing the XML key . If multiple XML applica tions are specified in the [...]

Model 6757i IP Phone User Guide 107 Line Keys and Softkeys Accessing the XML Service After an XML application(s) has been saved to yo ur IP phone, and either the Services Menu or a key have been configured to access the XML applic ations, the customized service is ready for you to use. From the Services Menu Use the following procedure to access XM[...]

108 Model 6757i IP Phone User Guide Line Keys and Softkeys Flash Key Y ou can set a key to generate a fl ash event when it is pressed on th e 6757i. Y ou do this by setting the key to " flash ". The IP ph one generates flash events only when a call is connected and there is an active R TP stream (for exampl e, when the call is not on hold[...]

Model 6757i IP Phone User Guide 109 Line Keys and Softkeys Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select " Flash ". 7. (M675i) In the " Label " field, enter a label to display on the phone [...]

110 Model 6757i IP Phone User Guide Line Keys and Softkeys S precode Key Y ou can set a key to automatically activate specific services of fered by the server by setting a key to " sprecode ". For example, if the sprecode value of *82 is configured, then by pressing the key , *82 automatically activate s a service provided by the server .[...]

Model 6757i IP Phone User Guide 111 Line Keys and Softkeys 4. In the " Label " field, enter a label to display on the IP phone for this key . 5. In the " Va l u e " field, enter the appropriate value for ac cessing specific services from the se rver . 6. (Bottom Softkeys) In the state fields, ch eck (enable) or uncheck (disable)[...]

112 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring Park/Pickup Keys Use the following procedure to con figure park/pickup on the 6757i ph one: 1. Click on Operation->Softkeys and XML . 2. Select from "Key 1" through " Ke y 8 ". (Keys 5 and 6 can be made configurable only by your system administrator .) 3. [...]

Model 6757i IP Phone User Guide 113 Line Keys and Softkeys 8. Click Save Settings . 9. Click on Reset , then click Restart to restart the IP phone and apply the changes. Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pic k up a parked call. Park a Call 1. While on a live call, press the[...]

114 Model 6757i IP Phone User Guide Line Keys and Softkeys Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra W eb UI, you can configure the "L ast call return" (lcr) fu nction on a key . This feature is for Sylantro servers only . How it works If you configure "lcr" on a key , and a call comes into your phone, [...]

Model 6757i IP Phone User Guide 115 Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Last Call Retur n . 4. In the " Line " field, select the line you want to [...]

116 Model 6757i IP Phone User Guide Line Keys and Softkeys Call Forward Key Using the Aastra W eb UI, you can configure the Call Forward (CFWD) function on a softkey or expansion modu le key . Use call forwarding when you want a specific account o n your phone to be forwarded to anot her number when you r phon e is in the busy state or the no answe[...]

Model 6757i IP Phone User Guide 117 Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Call Forward . 4. (Bottom Softkeys) In the state fi elds, check (enable) or uncheck [...]

118 Model 6757i IP Phone User Guide Line Keys and Softkeys BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or consultatively . The BLF/Xfer key combin[...]

Model 6757i IP Phone User Guide 119 Line Keys and Softkeys Configuring a BLF/Xfer Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. [...]

120 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select BLF/Xfer . 10. (M675i) In the " Label " field, enter a label for the BLF/Xfer key . 11 . In th[...]

Model 6757i IP Phone User Guide 121 Line Keys and Softkeys S peed Dial/Xfer The speed dial key allows a number to be dialed quickly by pressing one key configu red for speed dialing. The Xfer key allows a call to be transfe rred to other recipien ts blindly or consultatively . The Speed Dial/Xfer key combines the Speed Dial and Xfer key's func[...]

122 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a S peed Dial/Xfer Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom k[...]

Model 6757i IP Phone User Guide 123 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speed Dial/Xfer . 10. (M675i) In the " Label " field, enter a label for the Speed Dial/Xfer ke[...]

124 Model 6757i IP Phone User Guide Line Keys and Softkeys S peed Dial/Conf The 6757i allows you to configure a softkey or ex pansion mo dule key to be used as a speed dial conference ke y ( Speed Dial/Conf key) while remaining in the cu rrent call. This key allows a user on a call to conference another party at a pre-defined number while remaining[...]

Model 6757i IP Phone User Guide 125 Line Keys and Softkeys Configuring a S peed Dial/Conf Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom k[...]

126 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speed Dial/Conf . 10. (M675i) In the " Label " field, enter a label for the Speed Dial/Conf ke[...]

Model 6757i IP Phone User Guide 127 Line Keys and Softkeys Services Key By default, the 6757i has a Services k ey configur ed on key 1 o f the T op keys. However , you can use any key to con figure a " Servic es " key . The Services key accesses enhanced features and se rvices provided by third parties. Using the "Services" key [...]

128 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a Services Key Use the following procedure to config ure a Services key on the 6757i IP Phone. The pro cedure shows the top softkeys screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from [...]

Model 6757i IP Phone User Guide 129 Line Keys and Softkeys Expansion Module Keys 6. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 7. In the " Ty p e " field, select Services . 8. (M675i) In the " Label " field, enter a label to apply to this key . 9. Click Sa[...]

130 Model 6757i IP Phone User Guide Line Keys and Softkeys Directory Key By default, the 6757i has a Directory key configured on key 2 of the top set of keys. Howev er , using the Aastra W eb UI, you can assign the Directory key to any key on the top or bottom keys on the phone. Pressing the Directory key displays the “Directory List”. The &quo[...]

Model 6757i IP Phone User Guide 131 Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e "[...]

132 Model 6757i IP Phone User Guide Line Keys and Softkeys Callers List Key By default, the 6757i has a Callers List key config ured on k ey 3 of the t op set of keys. However , using the Aastra W eb UI, you can assign the Calle rs List key to any key on the top or bottom keys on the phone. Pressing the Callers List key displays the “Callers Lis [...]

Model 6757i IP Phone User Guide 133 Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e "[...]

134 Model 6757i IP Phone User Guide Line Keys and Softkeys Intercom Key By default, the 6757i has an Intercom key config ured on key 4 of the top set of keys. However , using the Aastra W eb UI, you can assign the Interc om key to any key on the top or bottom keys on the phone. Y ou can use the Intercom key to automatically connect with a remote ex[...]

Model 6757i IP Phone User Guide 135 Line Keys and Softkeys Configuring an Intercom Key Use the following procedure to configu re a Callers List key on the 6757 i IP Phone. The proc edure shows the top softkeys screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select[...]

136 Model 6757i IP Phone User Guide Line Keys and Softkeys 8. (M675i) In the " Label " field, enter a label to apply to this key . 9. Click Save Settings .[...]

Model 6757i IP Phone User Guide 137 Line Keys and Softkeys Phone Lock Key Y ou can configure a key on the IP Phone to use as a lock/unlock key . Y ou assign the function of the key as “ Phone Lock ”. Configuring a Phone Lock Key Use the following procedure to configu re a Phone Lock key on the 6757 i IP Phone. The procedure shows the softkey sc[...]

138 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 4. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 5. In the " Ty p e " field, select Phone Lock from the list of options. 6. Click Save Settings . Using the Lock/Unlock Key on the IP Phon e[...]

Model 6757i IP Phone User Guide 139 Line Keys and Softkeys Paging Key (Sends the RTP Stream) Y ou can configure a Paging key o n the phone th at allows you to send a Real T ime Transport Protocol (R TP) stream to pre-configured multicast address(es) without in volving SIP signaling. Y ou enter a multicast IP address(es) and a port number for the Pa[...]

140 Model 6757i IP Phone User Guide Line Keys and Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Paging . 4. In the “ Label ” field, enter a label to apply to this key . 5. In the “ Va[...]

Model 6757i IP Phone User Guide 141 Line Keys and Softkeys Using the Paging Key The following procedure describes the use of th e Paging key on the IP Phone. The pro cedure assumes you have already configured t h e Paging key using the Aastra W eb UI. 1. On the IP Phone, press the softkey or expansion module key you configured for Paging (labeled a[...]

142 Model 6757i IP Phone User Guide Line Keys and Softkeys None Key Y ou can set a softkey , or expansion module key to force a blank entry on the IP phone display for a specific key . Y ou do th is by setting the key to " none ". The keys are added in order (from key1 to key20) after any hard-coded keys have been ad ded. If a particular [...]

Model 6757i IP Phone User Guide 143 Line Keys and Softkeys Expansion Module Keys 4. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 5. In the " Ty p e " field, select None . 6. Click Save Settings .[...]

144 Model 6757i IP Phone User Guide Line Keys and Softkeys Empty Key Y ou can set a softkey to force a blank entry on th e IP phone display for a specific key . Y ou do this by setting the softkey to " empty ". The keys are added in orde r (from key 1 to key 20) after any hard-coded keys ha ve been added. If a particular k ey is not defin[...]

Model 6757i IP Phone User Guide 145 Line Keys and Softkeys Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select Empty . 7. Click Save Settings .[...]

146 Model 6757i IP Phone User Guide Line Keys and Softkeys Deleting a Key Use the following procedure to delete a key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys and Expansion Module Keys 2. Choose the key yo[...]

Model 6757i IP Phone User Guide 147 Making Calls Making Calls This section describes ways to make calls on your 6757i phone, using your handset, speakerph one or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing or • pressing a line/call appearance button At the dial tone, enter th e number you wish[...]

148 Model 6757i IP Phone User Guide Making Calls Pre-dialing a Number Y ou can also make a call by pre-dialling a number . Pre-dialling lets you view a number before you dial. Use the Backspace softkey to correct any errors. Using Handsfree S peakerphone The handsfree feature allows you to speak to someone without using th e handset or headset. Y o[...]

Model 6757i IP Phone User Guide 149 Making Calls Using a Headset The 6757i accepts headsets through the modular RJ22 jack on the back of the phone. Contact y our telephone equipment retailer or distributo r to purchase a compatible headset. Advanced V olume Controls for the Headset Mic On the 6757i, there are 3 options for the headset microphone vo[...]

150 Model 6757i IP Phone User Guide Making Calls Using Intercom On the 6757i, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 o n the top set of softkeys. Using the Icom Key 1. Press the Icom key . 2. Enter the extension number of th e person you wish t o intercom or the[...]

Model 6757i IP Phone User Guide 151 Making Calls For more information about the incoming Intercom features an d for procedures on setting these features, see “Incoming Intercom Call Fea tures” on page 2 28 . Play W arnin g T one Allows you to enable or disab le a warning tone to play when the phone receives an incomi ng intercom call on an acti[...]

152 Model 6757i IP Phone User Guide Making Calls Redial • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called is called back. • If you are on-hoo k and press , a Redial List displays. The redial list is available during active calls. It stores up to the last 100 numbers yo[...]

Model 6757i IP Phone User Guide 153 Making Calls Mute Y ou can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, yo u cannot be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON. Y ou can use the Mute key to mute the handset, heads[...]

154 Model 6757i IP Phone User Guide Receiving Calls Receiving Calls When a call is ringing at y ou r ex te n si o n, t h e i n bound callers extension and name display to the s cr e e n. Th e l in e /c al l appearance light flashes quickly for the incoming call. Answering an Incoming Call T o answer the call • For handsfree operation, press or th[...]

Model 6757i IP Phone User Guide 155 Receiving Calls Sending an Incoming Call to V oicemail Y ou can send an incoming call directly to voicem ail without answering the call. T o do this, press without picking up the handset. If you're alread y on the phone your incoming call should go directly to voicemail. Y our phon e screen displays a voicem[...]

156 Model 6757i IP Phone User Guide Handling Calls Handling Calls When you are connected to a call, you can use the sof tkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold Y ou can place an active call on hold by pressing the Hold key . When you p l ace a call on hold, only your phone can [...]

Model 6757i IP Phone User Guide 157 Handling Calls When on Hold T o let your caller know that they are still on hold, music plays soft ly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected. Automatic Hold When juggling between calls, you do not hav[...]

158 Model 6757i IP Phone User Guide Handling Calls T ransferring Calls Blind T ransfer A blind transfer is when you transfer a call dir ectly to another extensio n without consulting with the person receiving the call. T o do this, simply complete the transfer immediately after you have entered the numb er . The call goes directly to the exte nsion[...]

Model 6757i IP Phone User Guide 159 Handling Calls Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. T o transfer a call to another extension 1. Connect to Party 1 (if not al ready connected). Party 1 is the party you want to transfer . 2. Press the T ransfer key . Y ou should hear a[...]

160 Model 6757i IP Phone User Guide Handling Calls Indication of T ransferred Calls When you tran sfer an active call, the n ear -end phone displays a “Call T ransfe rred” screen when a call is transferred and the far-end call is droppe d. An audibl e busy signal is also heard on the phone. The following is the “Call T ran sferred” scre en [...]

Model 6757i IP Phone User Guide 161 Handling Calls Conferencing Cal ls The 6757i IP p hone of fers two methods of conferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broads oft Servers) (Administrator must enable this method). When you lift the han dset on the phone, the Confer ence key displays on [...]

162 Model 6757i IP Phone User Guide Handling Calls Using Local Conferencing Use the following procedure to create a conf erence call using local conferencing. Use the following illustration as a reference. 1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key . A line o[...]

Model 6757i IP Phone User Guide 163 Handling Calls Joining T wo Active Calls in a Single Conference 1. Begin with active calls on two di fferent lines (for exam ple, Line 1 and Line 2 have active calls). 2. Press the Line key for which you want to conferen ce th e two calls together (for example, Line 1). 3. Press the Conf key . 4. Press the Line k[...]

164 Model 6757i IP Phone User Guide Handling Calls Using Centralized Conferencing Use the following procedure to create a conferen ce call using centralized conferencing. Use the following illustration as a reference. Setting Up a Conference and Adding Multi ple Parties (for Sylantro and Broadsoft Se rvers) 1. When you begin a conference, you are t[...]

Model 6757i IP Phone User Guide 165 Handling Calls 4. Press the Conf Key . A new line opens. 5. Enter the phone numbe r of Party 3. 6. W ait for Party 3 to answe r . When Party 3 answer s, you can consult with them b efore adding them to the Conference 1. 7. Press the Conf Key again to ad d Pa rty 3 to Conference 1. Party 1 (which is yourself), Par[...]

166 Model 6757i IP Phone User Guide Handling Calls 5. Call Party 3 for Conference 2. 6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself), Party 2, and Party 3 on Conference 2. Y ou now have two active conferences on two different lines. If any party in a conference hangs up (including the party that began the conferenc[...]

Model 6757i IP Phone User Guide 167 Handling Calls Ending Calls T o end a call, you first need to connect or reco nnect to the call if not already connected ( fo r ex a m p le , if your caller is on hold). Press or the line/call appearance button of the active call to end the call. If connected through the handset, you can also place the handset ba[...]

168 Model 6757i IP Phone User Guide Managing Calls Managing Calls The 6757i has several features that make it easier to manage calls, and to keep track of your caller history , as well as your business and personal contacts. These features include: • Directory List • Callers List • Call Forwarding • Missed Calls Indicator • V oicemail Dir[...]

Model 6757i IP Phone User Guide 169 Managing Calls 1. Press the Directory Key . The directory displays the number of entries in your list. If the Directory list is empty , " Dir ectory Empty/Use Save to add " displays. The following is an example of the Directory List Header screen with 97 entries in the List. 2. Y ou can access entries b[...]

170 Model 6757i IP Phone User Guide Managing Calls Adding New Entries to the Directory List Y ou can store a maximum of 7 numbers assoc iated with a unique n ame. Y ou can ap ply pre-defined labels to the entry wh ich include, Of fice, Home, Cell, and Pager , or create your own labels. The following table indicates the maxi mum characters for each [...]

Model 6757i IP Phone User Guide 171 Managing Calls Adding Names, Numbers, Labels On Screen 1: • Y ou can add names using the abc softkey . • Y ou can add numbers (up to 7 n umbers per name) using the numbers on the ph one’ s keypad. • Use the Backspace softkey when required. • Use the Save softkey when you are finished adding the name and[...]

172 Model 6757i IP Phone User Guide Managing Calls • Y ou can use the Dial softkey to automatically dial t h e number in the Directory entry . • Y ou can use the Add Number softkey to add additional numbers to the current Directory entry (up to 7 numb ers per name). • Y ou can use the Dele te softkey to delete a number or to delete multiple n[...]

Model 6757i IP Phone User Guide 173 Managing Calls Arranging Multiple Screens Y ou can use the Arrange softkey to move the number/labe l/line forward or backward between screens for the specified name. If there is a labe l assigned to the entry , the following screen displays after pressing the Arrange softkey. • Pressing the Save softkey in the [...]

174 Model 6757i IP Phone User Guide Managing Calls Deleting Entries from the Directory List Y ou can delete entries from the Dire ctory List in the following ways: • Delete a single name or number and all associated numbers and labels. • Delete specific numbers and labels from a single entry • Delete all entries in the Directory Li st Y ou us[...]

Model 6757i IP Phone User Guide 175 Managing Calls T o delete all entries from the Directory List: 1. Press the Directory key . 2. At the “Directory List” top screen, press DeleteList . Saving Entries to the Directory List Y ou can save entries (names an d numbers) from other sources to your Directory u sing any of the following methods: • Sa[...]

176 Model 6757i IP Phone User Guide Managing Calls Saving from the Callers List Y ou can save a name, number , and/or label from the Callers List to the Directory List using the following procedure. Use the fo llowing illustration as a reference. 1. Press the Callers List key . 2. Scroll to the entry you want to copy to the Directory List. 3. Press[...]

Model 6757i IP Phone User Guide 177 Managing Calls Downloading the Directory List to Y our PC Y ou can download the Directory List to your PC via the Aastra W eb UI. The phone stores the dir ectorylist.csv file to your PC in comma- separated value (CSV) format. Y ou can use any spreadsheet application to open th e file for viewing. The following is[...]

178 Model 6757i IP Phone User Guide Managing Calls Download the Directory List Use the following procedure to do wnload the Directory List to your PC using the Aastra W eb UI . 1. Click on Operation->Directory . 2. In the Directory List field, click on Save As . A File Download message displays . 3. Click OK . 4. Enter the location on you r comp[...]

Model 6757i IP Phone User Guide 179 Managing Calls Callers List The Callers list is a stored log of your incoming calls. The 6757i telephone stores information on up to 200 incoming calls in the Callers list. Y our telephone logs the number and name (if available) of the caller , when they last called, and the number of times they tried to reach yo[...]

180 Model 6757i IP Phone User Guide Managing Calls Access the Callers List Use the following procedure to access the Callers List. Use th e following illustration as a reference. 1. Press the Callers List key . 2. Use the 2 and 5 keys to scroll through the lin e items in the Callers List. 3. T o delete all entries in the Callers list, press the Del[...]

Model 6757i IP Phone User Guide 181 Managing Calls Edit Entries in the Callers List Important: The Caller List does not save changes. Editin g in the Callers List is generally used if you plan to call the number and need to add a prefix. In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatic[...]

182 Model 6757i IP Phone User Guide Managing Calls Delete Entries from the Callers List Y ou can delete individual items from the Callers L ist, or you can delete all items in the Callers List. Use the following procedure to de lete an individual item from the Callers List. Use the following illustration as a reference. 1. Press the Callers List Ke[...]

Model 6757i IP Phone User Guide 183 Managing Calls Download the Callers List to Y our PC Y ou can download the Callers L ist to your PC for viewing using the Aastra W eb UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. Y ou can use any spreadsheet application to[...]

184 Model 6757i IP Phone User Guide Managing Calls Account Configuration (DND and Call Forwarding) The 6757i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple accounts on the phone. Y ou can set specific modes for the way you want the phone to handle DND and CFWD. The three modes you[...]

Model 6757i IP Phone User Guide 185 Managing Calls The following describes the key b ehavior for each DND mode. • Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account. • Phone - (default) DND key togg les all accounts on the ph one to ON or OFF . • Custom - DND key displays custom scr[...]

186 Model 6757i IP Phone User Guide Managing Calls Configuring DND Using the Aastra W eb UI . Use the following procedure to conf igure DND using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences->General . 2. In the “ DND Key Mode ” field, select a “do not disturb” (DND) mode to use on the phone. V alid values are: Account[...]

Model 6757i IP Phone User Guide 187 Managing Calls 4. Click on Basic Settings->Account Configuration . 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. 6. Click Save Settings . The changes takes affect immediately w ithout a reboot. Using DND Modes via the IP Phone UI After you add a DND key [...]

188 Model 6757i IP Phone User Guide Managing Calls DND in Account Mode 1. W ith the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow ke ys to scroll through each account. 2. Use the RIGHT and LEFT arrow keys to scroll throug h each account. In the above example, Screen name[...]

Model 6757i IP Phone User Guide 189 Managing Calls DND in Custom Mode 1. Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific acco unt or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts. In the above example, Screenname1 and 3 have DND ON as i[...]

190 Model 6757i IP Phone User Guide Managing Calls Call Forward Account-Based Configuration Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to a nother destination. On the 6757i, you can set Call Forward (CFWD) on the phone-side for a specific acc ount or for all accounts on the phone. Y ou can set a CFWD mode using the Aa[...]

Model 6757i IP Phone User Guide 191 Managing Calls The following table describes the key and M essage W aiting Indicator (MWI) LEDs when you enable CFWD on the IP Phone. Key LED Behavior for All Modes MWI LED Behavior for All Modes CFWD key LED RED if CFWD All, CFWD Busy , or CFWD No Answer is enabled fo r the account in focus. CFWD key LED OFF if [...]

192 Model 6757i IP Phone User Guide Managing Calls Configuring CFWD Using the Aas tra Web UI Use the following procedure to config ure CF WD using the Aastra W eb UI. 1. (optional) Click on Operation->Softkeys and XML ; or Click on Operation->Expansion Module . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or [...]

Model 6757i IP Phone User Guide 193 Managing Calls 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select Call Forward from the list of options. 7. Click Save Settings . 8. Click on Basic Settings->Prefer ences->General . 9. In the ?[...]

11 . Click on Basic Settings->Account Configuration . The illustration above shows 3 accounts configured on the phone. Accounts must be set up by your System Administrator . 12. For each account, enable the CFWD state by placing a che ck mark in one or more of the following “ St a t e ” fields: •A l l •B u s y • No Answer The “ All ?[...]

Model 6757i IP Phone User Guide 195 Managing Calls If using the “ Account ” mode or “ Custom ” mode, you can enter dif ferent phone numbers for each account. 14. For the " No Answer " state, i n the “ No. Rings ” field, enter the number of times that the account rings before forwarding the call to the spec ified number . V ali[...]

196 Model 6757i IP Phone User Guide Managing Calls Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra W eb UI. Y ou can acc ess the CFWD menus by pressing a pre-configured Ca ll Forward key , or by selecting Options->Call Forwar d from the IP Phone UI[...]

Model 6757i IP Phone User Guide 197 Managing Calls . In the above example, CFWD All is enabled as indicated by a check mark (  ), CFWD Busy is enabled bu t no call forward ph one numb er is configured as indicated by a ! , and CFWD NoAns is disabled as indicated by an X . 3. Select a state for the account(s) in focus using the UP and DOWN arrow [...]

198 Model 6757i IP Phone User Guide Managing Calls 4. For the CFWD No Answer state, press the CHANGE key for the mode you select ed in step 2. This displays the Call Forward S tate screen. In the following example, the CFWD All state is ON. 5. Press the CHANGE key in the CFWD State screen. W ith the cursor in the “ St a t e ” field, toggle the [...]

Model 6757i IP Phone User Guide 199 Managing Calls 7. Use the DOWN arrow key to scroll to the “ No. Rings ” field. Press the CHANGE key to select the number of ri ngs to apply to the phone for call forwarding incoming call s. V alid values are 1 to 20. Default is 1. When the phone receives an incoming call, and call forward is configured on the[...]

200 Model 6757i IP Phone User Guide Managing Calls 11 . Select a state using the UP and DOWN arrow keys. Y ou can enable/disable a specifi c account on the phone with any or all of the following states. However , the configuration you set will apply to all accounts on the phone. • All - Enables CFWD All on the phone and forwards all incoming call[...]

Model 6757i IP Phone User Guide 201 Managing Calls 12. In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. 13. Press the CHANGE key in the CFWD State screen. W ith the cursor in the “ St a t e ” field, toggle the s[...]

202 Model 6757i IP Phone User Guide Managing Calls 17. Press DONE in the CFWD Mode Scr een to save all changes. CFWD in Custom Mode 1. Use the RIGHT and LEFT arrow keys to scroll through each account. In the above example, Screen name1, Sc reenname2, and Scre e nname 3, are three ac counts configured on the phone. Screennam e1 has “ CFWD All ” [...]

Model 6757i IP Phone User Guide 203 Managing Calls 3. Select an account using the UP and DOWN arrow keys. Y ou can also use the follo wing keys if required: • All Off Key - Disables CFWD for all accounts on the phone. • All On Key - Enables CFWD for all accounts on the phone. • CopytoAll Key - Copies all settings for the account you select, t[...]

204 Model 6757i IP Phone User Guide Managing Calls Y ou can also use the follo wing keys if required: • All Off Key - Disables all CFWD states for the selecte d account. • All On Key - Enables all CFWD states for the selected account. • CopytoAll Key - Copies the call forward phone number and state of the selected Call Forward mode (All, Busy[...]

Model 6757i IP Phone User Guide 205 Managing Calls 9. Use the DOWN arrow key to scroll to the “ Number ” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify . Use the BACKSP ACE key if required to delete [...]

206 Model 6757i IP Phone User Guide Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only . The number of calls that have not been answ ered increment on the phone’ s idle screen as " <number&[...]

Model 6757i IP Phone User Guide 207 Managing Calls V oicemail The V oicemail feature on the 6757i IP phone allows you to use a line, configured with a phone number for dialing out, to co nnect to a voicemail server . For each assigned V oicemail number , there ca n be a minimum of 0 or a maximum of 1 V oicemail access phone number . The V oicemail [...]

208 Model 6757i IP Phone User Guide Additional Features Additional Features This section describes additional featur es you can use on the 6757i phone. Star C o d e s All of the main call handling and extension manage ment features using star codes can be set on your phone b y your Administrator . Contact your System Administrator for more informat[...]

Model 6757i IP Phone User Guide 209 Additional Features 1. Click on Basic Settings->Prefer ences . 2. Go to the " General " section . 3. The “ Suppr ess DTMF Playback ” field is enabled by default. T o disable this field, uncheck the box. 4. Click Save Settings ..[...]

210 Model 6757i IP Phone User Guide Additional Features Display DTMF Digit s A feature on the 6757i ph one allows users to enable or disable DT MF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to di al, or when dialing from a softkey or expansio n m odule key . DTMF is the signal sent from the phone to the netw[...]

Model 6757i IP Phone User Guide 211 Additional Features 2. Enable the " Display DTMF Digits " field by checking the check box. Disable this field by uncheckin g the box). Default is disabled. 3. Click Save Settings .[...]

212 Model 6757i IP Phone User Guide Additional Features Play Call W aiting T one Y ou can enable or disable the playing of a call wai ting tone when a caller is on an active call and a new call comes into the phone. Y ou can configure this feature using the Aastra W eb UI. Configuring Call W aiting T one Use the following procedures to configur e a[...]

Model 6757i IP Phone User Guide 213 Additional Features Call W aiting T one Period Y ou can specify a specific time period (in seconds ) for the call waiting tone to play at regular intervals on an active ca ll using the parameter “ Call W aiting T one Period ”. A value of “ 0” is the default and plays the call waiting tone only once on the[...]

214 Model 6757i IP Phone User Guide Additional Features S tuttered Dial T one Y ou can enable or disable the playing of a stuttere d dial tone when there is a message waiting on the IP phone. Y ou can configure this feature using the Aastra W eb UI. Configuring S tuttered Dial T one Use the following procedures to confi gure stuttered dial tone on [...]

Model 6757i IP Phone User Guide 215 Additional Features XML Beep Support Using the Aastra W eb UI, you can enable or disable a beep to be audible when the phone receives an XML application using the " XML Beep Support " field a t the path Basic Settings->Pr eferences->General . If you disable this feature, then no beep is heard when[...]

216 Model 6757i IP Phone User Guide Additional Features Call Hold Reminder During Active Calls The IP phones allow you to enable o r disable th e abili ty for the phone to initiate a continuous reminder tone on the active call wh en another call is on hold. For example, when this feature is enabled, and the call on Line 1 is on hold, and then the y[...]

Model 6757i IP Phone User Guide 217 Additional Features 2. The “ Call Hold Reminder During Active Calls” field is disabled by default. T o enabled this field, check the box. When this feature is enabled, a reminder tone is heard on the active call when another call is on hold. When disabled, a ring splash is heard wh en the active call hangs up[...]

218 Model 6757i IP Phone User Guide Additional Features 1. Click on Basic Settings->Prefer ences->General. 2. The “ Call Hold Reminder” field is disabled by default. T o enabled this fi eld, check the box. When this feature is enabled, the reminder ri ng splash timer starts as soon as you put a call on hold (even when no o ther calls are [...]

Model 6757i IP Phone User Guide 219 Additional Features S t atus Scroll Delay Using the Aastra W eb UI, you can specify a scroll delay option that allows you to set the time delay , in seconds, be tween the scrolling of each status messag e on the phone. Y o u can specify this setting in the " S tatus Scroll Del ay (seconds) " field at th[...]

220 Model 6757i IP Phone User Guide Additional Features Incoming Call Interrupt s Dialing The 6757i has a feature you can enable or disable called " Incoming Call Interrupts Dialing ". This feature is disabled by default. If you are dialing out on your phone, and you receive an incoming call at the same time, the incoming call goes to an [...]

Model 6757i IP Phone User Guide 221 Additional Features Configuring "Incoming Call Interrupt s Dialing" Use the following procedures to confi gure " Incoming Cal l Interrupts Dialing " on th e IP Phone. 1. Click on Basic Settings->Prefer ences->General . 2. Enable the " Incoming Call Interrupts Dialing " field by[...]

222 Model 6757i IP Phone User Guide Additional Features Switch UI Focu s to Ringing Line Y ou can configure a feature on the 6757i that cont rols the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a co nnected call, the phon e switches foc[...]

Model 6757i IP Phone User Guide 223 Additional Features Preferred Line and Pref erred Line Timeout The 6757i has a feature ca lle d “p ref erred line” a nd “preferred line timeout ”. If you enable the preferred line parameter on your ph one, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time[...]

224 Model 6757i IP Phone User Guide Additional Features Configuring “Preferred Line” and “Preferred Line T imeout” Using the Aastra W eb UI Use the following proc edure t o configure th e Pref erred Line and Preferred Line T imeout feature using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences->General. 2. In the “ Prefe[...]

Model 6757i IP Phone User Guide 225 Additional Features If you enable this parameter , wh ich is the default, pressing the Goodbye key rejects calls coming into the phone while you are on an active call. When you disable this parameter , pressing the Goodbye key han gs up the active call. If you disable this fea ture, and the phone rece iv es anoth[...]

226 Model 6757i IP Phone User Guide Additional Features IF THEN " Goodbye Key Cancels Incomi ng Call " is enabled AND a second call comes in while you are on an a ctive ca ll, press the Good bye key to reject the second incoming call. " Goodbye Key Cancels Incomi ng Call " is disabled AND a second ca ll comes in while you are on[...]

Model 6757i IP Phone User Guide 227 Additional Features Message W aiting Indi cator Y ou can configure the Message W aiting Indicator (M WI) to illuminate for a specific line or for all lines. For example, if yo u configure the MWI LED on line 3 only , the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all li[...]

228 Model 6757i IP Phone User Guide Additional Features Incoming Intercom Call Features Incoming Intercom By default, the IP phone allows incoming interc om calls to be automatic ally answered without having to set up an Icom key on your p hone. The phone automati cally plays a warning tone when it receives an incoming in tercom call. It also mutes[...]

Model 6757i IP Phone User Guide 229 Additional Features Auto-Answer/Play W arning T one The auto-answer feature on the IP phone allows you to enable or disabl e automatic answering for an Intercom call. If “Auto-Answer” is enabled, the phone automatically answers an incoming intercom call. If “Play W arning T one” is also enab led, the phon[...]

230 Model 6757i IP Phone User Guide Additional Features Configuring Incoming Intercom Settings Use the following procedure to configure inco ming intercom call settin gs on the IP phone. 1. Click on Basic Settings->Prefer ences->Incoming Intercom Settings . 2. The " Auto-Answer " field is en abled by def ault. The au tomatic answeri[...]

Model 6757i IP Phone User Guide 231 Additional Features Using Redial Key for “Last Number Redial” The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. Y ou can: • Press the REDIAL button twice to redial the last number dialed. • Press the REDIAL button on[...]

232 Model 6757i IP Phone User Guide Additional Features Group RTP Paging (receives RTP stream s) Y ou can configure the phone to allow it to receive a Real T ime T ransport Protocol (R TP) stream from pre-configured multicast address(es) without involving SIP signaling. This is called Group Paging on the IP phones. Y ou ca n specify up to 5 multica[...]

Model 6757i IP Phone User Guide 233 Additional Features Configuring Group RTP Paging Use the following procedure to configure R TP streaming on the receiving end for Paging applications using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences-> Group Paging R TP Settings . 2. In the “ Paging Listen Addr esses ” text box, enter t[...]

234 Model 6757i IP Phone User Guide Additional Features Refer to the following example. Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the same call by pressing the SCA line key . Phone 2 an d 3 display the call they are bridging into on the LCD of the phones. Existing SCA parties in a br idge or one -to-one[...]

Model 6757i IP Phone User Guide 235 Additional Features Keys S tates and LED Behavior There are two call states on the phones that support SCA bridging: • Bridge-active - A bridged call is in progress • Bridge-held - The 3rd-party (i.e., non-SCA party) in the bridge is on hold. The following tables provide the key states and LED behavior in an [...]

236 Model 6757i IP Phone User Guide Additional Features Line key Phone Behavior Stat e Call Line Key Pressed Non-Call Line Key Press ed Idle N/A Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer N/A Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Ret[...]

Model 6757i IP Phone User Guide 237 Available Features Enabled by Administrators A vailable Features Enabled by Administrators There are features on your IP Phone that you can use ONL Y if an Administrator has enabled them on your phone. Those f eatures are described in this section. Co ntact your System Administrator for more information. Outgoing[...]

238 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Customizable Callers Li st Key and Services Key The 6757i IP Ph one currently has a Cal lers List key and a Services key . Y our System Administrator can specify an XML URI that creates a cust om Callers List and Servic es application for you r phone. When yo u press t[...]

Model 6757i IP Phone User Guide 239 Available Features Enabled by Administrators — Line 1: conference tog e ther extensions 2005, 2010, and 2 020. — Line 2: conference tog e ther extensions 2005, 201 1 and 2021. • Disconnect from an active conference call wh ile allowing the other callers to remain connected. • Add unlimited number of users[...]

240 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Playing a W A V File On Y our Phone If enabled by your Administrator , the 6757i IP Phone can play a W A V file. A W A V file is an audio file format standard for storing a n audi o bit stream on a system in raw , uncompressed format or compressed format to reduce the [...]

Model 6757i IP Phone User Guide 241 Available Features Enabled by Administrators Key Redirection Conference, T ransfer , Redial, Intercom Keys and V oicemail Option If enabled by your Administrator , the Conference, T ransfer , Redial, and Inte rcom keys, as well as the V oicemail option, can be redirected to XML scr ipts.This allows the server to [...]

242 Model 6757i IP Phone User Guide Available Features Enabled by Administrators XML Applications and Off-Hook Interaction If enabled by your Administrator , the 6757i can be prev ented from going into the off-hook/ dialing state whe n the handset is off-hook and the call ends . This feature is disab led by default and must be enabled by yo ur Admi[...]

Model 6757i IP Phone User Guide 243 Available Features Enabled by Administrators “Hold” Feature Enhanceme nt (for Broadsoft Servers) The Hold feature allows you to pu t an active call on “hold,” then retrieve the cal l later . This enhancement is intended for IP phones operating with servers that support RFC3264 (for example, Broadsoft). If[...]

244 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Diverting Calls from Y our Phone Y our Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone if required. When an outgoing call from your phone is being di verted to another destination (i.e., via call forwa[...]

Model 6757i IP Phone User Guide 245 Available Features Enabled by Administrators Display of Call Destination Information By default, your ph one displays call destination information if your phone is configured to forward calls to other destinations. The ca ll destination information displays on multiple screens that scroll every 3 seconds. The fol[...]

246 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Indication of T erminated Calls An Administrator can configure yo ur phone to display a disconnected screen (“Call T erminated”) when the far-end hangs up. An audibl e busy signal is also heard on the phone. The configuration of this feature can also include the ma[...]

Model 6757i IP Phone User Guide 247 Available Features Enabled by Administrators The following procedure describes how to ha ndle the disconnected screens on your phon e. For all phones: • Press the Goodbye key . The busy tone stops and the disconnected screen no longer displays. or Select any Line key . The busy tone stops and the disconnected s[...]

248 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules Model M670i and M675i Exp ansion Modules The 6757i IP Phone offers optional M6 70i and M675 i Expansion Modules that attach to the right side of the phone to provide additional so ftkeys. Model M670i The M670i provides 18 softkey s in each column (totaling 36 ke ys) on the [...]

Model 6757i IP Phone User Guide 249 Model M670i and M675i Expansion Modules The Expansion Module ke ys support the following fun ctions: Y ou can configure the keys using t he Aastra W eb UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i IP Phone. Reference For more information about confi gu[...]

250 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules Using the Exp a nsion Modules M670i Exp ansion Module After configuring the softkeys on the M670 i Expansion Modu le, you can record the name of the softkey on the paper labe ls provided with the Expansio n Mod ule. Press the softkey you wan t to use when applicable. M675i [...]

Model 6757i IP Phone User Guide 251 Model M670i and M675i Expansion Modules Page 3" List 5 " and " List 6 ". T o use the M675i, press the function key for the page you want to display to the LCD (p age 1, page2, or page 3), and pre ss the applicable softkey . References For more information abou t configuring softkeys, see Softk[...]

252 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules Press-and-Hold to Create a S peed Dial Key Y ou can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the ph one. For a procedure on creating a speed dial key , see “Press-and-Hold to Create a[...]

Model 6757i IP Phone User Guide 253 Troubleshooting Solutions T roubleshooting Solutions Why is my display blank? Ensure that power is being pro vided to you r phone. If your n etwork d oes not pro vide i nline power over Ethernet, you can obtain an additional accessory , the Aastra PoE (Power over Ethernet) inline power supply , to provide power o[...]

254 Model 6757i IP Phone User Guide Troubleshooting Solutions What are services, and how do I use them? Services on the IP phon e include: • XML Applications • Callers List • Directory List • V oicemail See the section, “Services Key” on page 127 more information about th e options available under "Services". How do I find the[...]

Model 6757i IP Phone User Guide 255 Troubleshooting Solutions 1. Click on Operation->User Password . 2. In the " Current Password " field, enter the current user password. 3. In the " New Password " field, enter the new user password. 4. In the " Password Confirm " field, enter the new user password again. 5. Click [...]

256 Model 6757i IP Phone User Guide Troubleshooting Solutions How do I rest art the IP phone? 1. Press the button on the phone to enter the Option List. 2. Use the 2 key to scroll down the list of o ptions to Phone S tatus and press the 4 key to select. 3. Press the 2 key to scroll to the Restart Phon e option. 4. Press the 4 key to confirm and res[...]

Model 6757i IP Phone User Guide 257 Troubleshooting Solutions How do I lock my phone? Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g : • At the path Options->Phone L ock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra W eb UI. • At [...]

258 Model 6757i IP Phone User Guide Troubleshooting Solutions Lock the Phone 2. In the " Lock the Phone? " field, click Lock . The phone locks dynamically and displays the following message: " Phone is locked ". Unlock the Phone 3. Click on Operation->Phone Lock . 4. In the " Unlock the Phone? " field, click Unlock [...]

Model 6757i IP Phone User Guide 259 Limited Warranty Limited W arranty Aastra T elecom warrants this product against de fects and malfunctions during a one (1) year period from the date of origina l purcha se. If there is a defect or malfunction, Aas tra T elecom shall, at its option, and as the exclusive remedy , either repair or replace the telep[...]

260 Model 6757i IP Phone User Guide Limited Warranty Af ter Warranty Service Aastra T elecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra T elecom product, at Aastra T elecom's option, for a fixed char ge. Y ou are responsible for all shipping charges. Fo r further information a[...]

Model 6757i IP Phone User Guide A-1 Appendix A - Time Zone Codes Appendix A - T ime Zone Codes The following table iden tifies the time zone name and time zo ne code to us e on the IP phone. Time Zon e Name/Time Zone Code T able Time Zo ne Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-T irane AN-Curacao AR-Buenos Aires AS-Pago[...]

A-2 Model 6757i IP Phone User Guide Appendix A - Time Zone Codes CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY -Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE-B[...]

Model 6757i IP Phone User Guide A-3 Appendix A - Time Zone Codes KY -Cayman EST LC-S t Lucia LI-V aduz LT- V i l n i u s LU-Luxembourg L V -Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montser rat MT -Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-T i juana[...]

A-4 Model 6757i IP Phone User Guide Appendix A - Time Zone Codes SE-S tockholm SG-Singapore SI-Ljubljana SK-Bratisla va SM-San Ma rino SR-Paramaribo SV -El Salvador CET SGT CET CET CET SRT CST TR-Istanbul TT -Port of S pain TW-T aipei EET AST CST UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY -Montevideo EET[...]

Model 6757i IP Phone User Guide Index-1 Index Numerics 6731i keys and key descriptio ns 11 6757i additional features of 208 features of 1 line settings 61 making calls 147 requirements of 2 A Aastra W eb UI Basic Settings parameters 21 Operation parameters 20 St atus of Phone 20 about this guide 1 account configuration 18 4 ACD key 91 allow barge-i[...]

Index-2 Model 6757i IP Phone User Guide Index Index DND key 83 DND, enabling/disabling 184 , 190 do not disturb, setting softkey for 83 documentation 1 DTMF digits, displaying 210 DTMF , s uppressing playback 208 E emergency dial plan, defining 59 Empty key 144 empty key , softkey for 142 , 144 expansion module, 675i 24 8 expansion module, M670i an[...]

Model 6757i IP Phone User Guide Index-3 Index Index LCR key 114 line, setting a softkey for 70 lock/unlock the phon e 57 , 257 M M670i 248 M675i 248 making calls 147 managing calls 168 message waiting indicator , configuring 227 microphone mute, for intercom 22 8 microphone volume, headset 35 missed call summary subscription 237 missed calls indica[...]

Index-4 Model 6757i IP Phone User Guide Index Index T terminated calls indication 246 time and date 37 time and date format 37 transfering calls, blind 158 transfering calls, consultative 158 transferr calls indication of 160 troubleshooting solutio ns 253 changing user password 254 display blank 253 finding IP address 254 handset not working 253 l[...]

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