Acer 2700 manuel d'utilisation

Acer Extensa 2700 Series Service Guide PRINTED IN T AIW AN[...]

II Revision History Please refer to the table below for t he up dates made on Extensa 2700 service guide. Date Chapter Up dates[...]

III Copyright Copyright © 2004 by Acer Incorporated. All rights re served. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a ny language or computer lang uage, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without th[...]

IV Conventions The following conventi ons are used in this manual: Screen messages Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer "global" product offering. T o bett er fit local market requirements and enhance product competitiv[...]

VI Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

VII Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Pr[...]

VIII Appendix C Online Support Information 120 Index[...]

IX[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® Pentium ® 4 Processo r 2.80 ~ 3.0 6GHz Intel ® Pentium ® 4 Processor 2.8 0 ~ 3.20GHz Intel ® Pentium ® 4 Prescott Processor 3. 00 ~ 3.80GHz T Intel ® Hyper-Threa ding TM T echnology T 256/512MB of DDR333 SDR[...]

2 Chapter 1 T S tylish a ppearance T Full-size keyboard with four programmable launch keys T Comfortable palm rest area with well-positioned touchpad I/O Ports T T wo T ype II or one T ype III PC CardBus (PCMCIA) slot T One IEEE 1394 port T One FIR port T One RJ-1 1 modem jack (V .92, 56K) T One RJ-45 network jack T One DC-in jack T One parallel po[...]

Chapter 1 3 System Block Diagram CARDBUS HUB I/F HOST BUS DDR*2 TWO SLOT ICH4-M LPC BUS PCI BUS GMCH Montara-GT CLK GEN. CY 28346 LAN RTL 8101L 133MHz 66MHz CARDBUS PCI 1520 GHK PWR SW TPS2224A KBC M38857 INT KB Touch Pad PC87392 NS SIO 333MHz LVDS RGB FWH 4MB DEBUG CONN. LPC 34 , 5 6,7,8 9,10 13,14,15 26 27 27 19,20 24 24 25 28 HDD 17 PIDE MDC CAR[...]

4 Chapter 1 Board Layout T op Vie w 1 CPU Socket 14 Line-in Port 2 Fan Connector 15 Line-out Port 3 SW1 (Please see Chapter 5 fo r detailed settings) 16 RJ45+RJ1 1 4 T ouchpad Cable Connector 17 Four USB Ports 5 HDD Connector 18 VGA Port 6 Keyboard Connector 19 LCD Coaxial Cable Connector 7 S peaker Cable Co nnector 20 Mini PCI Connector 8 Optical [...]

Chapter 1 5 Bottom V iew 1 FIR Port 2 Modem Cable Connector 3 Modem Card Connector 4 DIMM Socket 2 5 DIMM Socket 1[...]

6 Chapter 1 Panel Ports allow you to connect peripheral devices to your comp uter as you would with a de sktop PC. Front V iew # Item Description 1 Display screen Also called LCD (Liquid Crystal Displ ay), displa ys computer output. 2 S tatus indicators LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its fun[...]

Chapter 1 7 Left view # Icon Item/ Port Description 1 PC C ard slots Supports two T ype II or one T ype III CardBu s PC Card(s). 2 Eject button Eject PC cards from the card slots. 3 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 4 IEEE 1394 port Connects to IEEE 1394 devices. 5 Infrared port Interface[...]

8 Chapter 1 Right V iew # Item/ Port Description 1 S peaker Delivers stereo audio output. 2 V entilation slots Enable the computer to stay cool, even after prolonged use. 3 Security keylock Connects to a Kensington-compatible computer security lock.[...]

Chapter 1 9 Rear Panel l # Icon Port Description 1 Power Jack Connects to an AC adapter 2 Parallel port Connects to a parallel device (e.g., p arallel printer) 3 V entilation slots Enable the computer to stay cool, even after prolonged use. 4 S-video port Connects to a television or display device with S-video input. 5 External display port Connect[...]

10 Chapter 1 Bottom V iew # Item Description 1 Battery bay Houses the computer ’s battery p ack. 2 Battery release latch Unlatches the battery to remove the battery pack. 3 Memory compartment Houses the computer ’s main memory .[...]

Chapter 1 11 Indicators The computer provide s an array of seven in dicators locate d below the display screen, showing the status of the computer and its components. The Power and Sleep status icons are visib le even when you close the display cove r so you can see th e status of the computer while the cover is closed. # Icon Function Description [...]

12 Chapter 1 Understanding the icons When the cover of your computer is closed, 2 easy-to-r ead icons are shown, indicating which state or feature is enabled or disabled. # Icon Function Description 1 Power Lights up when the computer is on. 2 Sleep Lights when the computer enters S tandby mode and blinks when it enters into or resumes from hiberna[...]

Chapter 1 13 Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which yo u can toggle on and off. Lock key Description Caps Lock @ When @ is on, all alphabetic charac ters typed are in uppercase. Num Lock (Fn-F1 1[...]

14 Chapter 1 Embedded numeric ke ypad The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by small characters located on the upper right corne r of the keycaps. T o si mplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Num lock on Num lock off Number keys on embedded[...]

Chapter 1 15 Windows keys The keyboard has two keys that perform Wi ndows-specific functions. Keys Description Windows logo key S tart button. Combinations with this key perform sho rtcut functions. Below are a few examples: + T ab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + + M (Undoes Mi[...]

16 Chapter 1 Hot Keys The computer employs hot keys or key combinations to access most of the computer ’s controls like screen contrast and brightness, volu me output and the BIOS Utility . T o activate hot keys, press and hold the Fn key before pressing the other key in the hot ke y combination. Hot Key Icon Function Descript ion Fn- l Hotkey he[...]

Chapter 1 17 The Euro symbol If your keyboard layout is set to United S tates-Inter national or United Kingdo m or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: for US keyboard users: The keyboard layout is se t when you first set up Wind ows. For the Euro symbol to work, the keyboard layout has[...]

18 Chapter 1 Launch Keys Located at the top of the keyboard ar e six buttons. These buttons are cal l ed lauch keys. They are designated as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wire less and Bluetooth buttons cannot be set by the user . T o set the ot her four launch keys, run the Acer Laun ch Manager . # Ico[...]

Chapter 1 19 Hardware Specifications and Configurations System Board Major C hips Item Controller System core logic Intel ® Pentium ® processor+A TI Radeon 9000 IGP Super I/O controller NS PC87392 Audio controller Cirrus CS4299-XQ Video controller A TI Radeon 9000IGP Hard disk drive controller Embedded in Intel ICH4 Keyboard controller Mitsubish [...]

20 Chapter 1 Above table list s some system memory configurations. Y ou may combine DIMMs with various capacities to form other combinations . Please confirm if I can in sert different size memory on slot 1 and slot 2. For example, slot 1 uses 128MB, slot 2 uses 256MB or 512MB. System Memory Item Specification Memory controller Onboard memory size [...]

Chapter 1 21 . LAN Interface Item Specification Chipset RealT ek 8101L Supports LAN protocol 10/100Mbps LAN connector type RJ45 LAN connector location Rear side Modem Interface Item Specification Chipset Internal Agere Scorpio chipset (Scorpio+CSP1037B) Fax modem data baud rate (bps) 14.4K Data modem data baud rate (bps) 56K Supports modem protocol[...]

22 Chapter 1 CD-ROM Interface Items Specification V endor & Model N ame QSI SCR242 Mitsumi SR244W1 Performance S p ecification Brust Data T ransfer ra te PIO mode 4: 16.7 MB/sec Max. (Mode 0~4) Multi-word DMA mode 2: 16.7 MB/sec Max. (Mode 0~2) Ultra DMA mode 2: 33.3MB/sec Max. Access time (typ.) QSI- Random: 90 ms Full S troke: 180 ms Mitsumi-[...]

Chapter 1 23 Average Full Access time (typ.) Random CA V mode 1 10 msec typical 150 msec average max Full S troke CA V mode 200 msec typical 260 msec average max DVD-5: Random 120 msec typical 160 msec average max Full S troke 270 msec typical 350 msec average max DVD-9: Random 150 msec typical 200 msec average max Full S troke 340 msec typical 450[...]

24 Chapter 1 T ransfer rate (KB/sec) Read Sustained: DVD-ROM MAX 8X CA V (MAX 10800 KB/sec) CD-ROM MAX 24X CA V (MAX 3600 KB/sec) Wri te : CD-R 4X, 8X (CL V), Max 16X, MAX 24X (ZCL V) CD-RW 4X (CL V) HS-RW 4X,8X, 10X (CL V) A T API Interface: PIO mode 16.6 MB/sec :PIO Mode 4 DMA mode 16.6 MB/sec:Multi word mode 2 Ultra DMA mode 33.3MB/sec: Ultra DM[...]

Chapter 1 25 Disc Diameter 12cm and 8cm Capacity 2048 bytes/sector (DVD) 2048 bytes/block (CD Mode-1 and Mode-2 Form-1) 2336 bytes/block (Mode-2) 2328 bytes/block (Mode-2 Form-2) Operation environment for “write/rewr ite” application Host Machine IBM compatible PC (Pentium 166 MHz or above) OS MS-Windows 90/ME/2000/XP/NT 4.0 Memory Min. 128MB r[...]

26 Chapter 1 Loading mechanism Manual load/DC brushless mortor system Audio Interface Item Specification Audio Controller Cirrus Logic CS4299-XQ (RTL ALC655 which one is correct? Audio onboard or optional Built-in Mono or S t ereo Stereo Resolution 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Compatibility Mic[...]

Chapter 1 27 CRT Display Resolutions Resolution 8 bit (256colors) 16 bits (Hi color) 24 bits (T rue color) 32 bits (T rue color) 640x480 Y es Y es Y es Y es 720x480 Y es Y es Y es Y es 800x600 Y es Y es Y es Y es 848x480 Y es Y es Y es Y es 1024x768 Y es Y es Y es Y es 1 152x864 Y es Y es Y es Y es 1280x1024 Y es Y es Y es Y es 1400x1050 Y es Y es [...]

28 Chapter 1 Keyboard Item Specification Keyboard controller Mitsubishi LPC keyboard controller M38857 Keyboard vendor & model name Dar fon/Sunrex T otal number of keypads 84-/85- key Windows keys Y es Internal & external keyboard work simultaneously Y es Battery Item Specification V endor & model name Sanyo/Simplo Battery T ype Li-ION [...]

Chapter 1 29 Nominal frequency (Hz) 50-60 Frequency variation range (Hz) 47-63 Input voltage range (V r ms) 90-270 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 1 15V ac and 230V ac respectively . Efficiency It should provide an efficiency of 80% minimum, when measured at maximum load unde[...]

30 Chapter 1 Hibernation Mode Enter Hib ernation Mode (suspend to HDD) when 1.Hibernation hot-key is pressed and system is ready to enter Hibernatio n mode 2.System Hibernation timer expires an d system is ready to enter Hibernatio n mode. T All power shuts of f Display St andby Mode Keyboard, built-in touchpad, and an e xternal PS/2 pointing devic[...]

Chapter 1 31 Indicators Power-on, S tandby , Battery S tatus, Media Access, CapsLock and NumLock Switch Power Mechanical Specification Item Specification[...]

Chapter 2 32 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

33 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) [...]

Chapter 2 34 Information NOTE: The system information is su bject to diff erent models. Parameter Description Floppy Disk Drive Shows floppy drive type informaito n. Note: Aspre 1620, Extensa 2700, TravelMate 2500 and Extnesa 2500 series products do not have floppy disk drive; Extensa 2000 and TravelMate 2000 series have floppy disk drive. HDD Mode[...]

35 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual values may differ .[...]

Chapter 2 36 The table below describes the parameters in this screen. Settings in boldface are the default and sugge sted parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. NOTE: If user disabl[...]

37 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Hyper-Threading T echnolog y The function [...]

Chapter 2 38 Legacy USB Support Enables, disables USB inte rface devices support under DOS mode. Option: Disabled or Enabled Parameter Description Options[...]

39 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use.[...]

Chapter 2 40 The table below describes the parameters in this screen. Settings in boldface are the default and sugge sted parameter settings. NOTE: When you are prompted to enter a password, you have three tri es before the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y[...]

41 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Sup ervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current p assword in the Ent er Current Passwor d field and press e . 3. Press e twice without typing anyth ing in the Enter New Password and Confirm New Pa[...]

Chapter 2 42 If the current password entered does not match the actual current password, the screen will show you the Setup W arnin g. If the new password and confirm new password strings do not match, the screen will display the following message.[...]

43 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the o perating system. Bootable devi ces includes the distette drive in m odule bay , the onboard hard disk drive and the CD-ROM in module bay .[...]

Chapter 2 44 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. BIOS Flash Utility The BIOS flash memory upd ate is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS w[...]

45 Chapter 2 Diskette before you use the Phlash util ity . NOTE: Do not install memory-related drivers (XMS , EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility . If t he battery pack does not contain enough power to finish BIOS flash, you may not boot the syste m because the BIOS is not[...]

Chapter 3 46 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the following tool s: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tw e e z e[...]

47 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.[...]

Chapter 3 48 Disassembly Pro cedure Flowchart The flowchart on the succeed ing page gives you a graphic re presentation on the entire disassembly se quence and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the main board, you must first remove the ke yboard , then disassemble the insi[...]

49 Chapter 3 Screw List Item Description A SCW HEX NYL I#R-40/O#4-40 L5.5(34.00015.081) B SCRW MACH P A N NYLOK M2.0*10 NI (86.1A522.100) C SCRW CPU SCREW FORCE 5KGS(86.T30V1.001) D SCREW M2*3 NYLON 1JMCPC- 420325(86.9A352.3R0) E SCREW M2.5X6(86.9A353.6R0) F SRW M2.5*8L B/ZN NYLOK 700(86.9A353.8R0) G SCREW M3x4(86.9A524.4R0) H SCREW M2X2.0(86.9A552[...]

Chapter 3 50 Removing the Battery 1. T o remove the battery , push the battery release latch. 2. Then slide the battery out from the machine.[...]

51 Chapter 3 Removing the Memory Module 1. See “Removing the Battery” on page 50. 2. T o remove the memory module from the machine, first remove the two screws hol ding the dimm cover. 3. Remove the dimm cover . 4. Pop up the memory . 5. Then remove the memory .[...]

Chapter 3 52 Removing the Wireless LAN Board and the Modem Board 1. See “Removing the Battery” on page 50. 2. T o remove the wireless LAN board, first remove the two screws holding the modem cover . 3. Remove the modem cover from the machine. 4. Disconnect the wireless antennae. 5. Pop out the wireless LAN board. 6. T o remove the modem board, [...]

53 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Battery” on page 50. 2. T o remove the hard disk drive, pull the hard disk dirve carefully . 3. Then take the hard disk drive out of the main unit. Disassembling the Hard Disk Drive Module 1. See “Removing the Battery” on page 50. 2. See “Removing the Hard Disk Drive Mo[...]

Chapter 3 54 Removing the LCD Module Removing the Middle Cover 1. See “Removing the Battery” on page 50. 2. T o remove the middle cover , first use a plastic flat screwdriver to remove the right hinge cap . 3. Remove the screw that se cures the middle cover . 4. Remove the left hinge cap. 5. Then remove the screw holding the middle cover on the[...]

55 Chapter 3 3. Remove the two screws and then detach the launch board from the middle cover . Removing the LCD Module 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board ” on page 54. 4. Remove the screw that fastens the LCD coaxial cable and disconnect the cable. T[...]

Chapter 3 56[...]

57 Chapter 3 Disassembling the LCD Module Removing the LCD Bezel 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board ” on page 54. 4. See “Removing the LCD Module” on page 55. 5. Use plastic tweezers to remove the four screw pads, and the n remove the four screws[...]

Chapter 3 58 NOTE: Please arrange the LCD inverte r cable well to the LCD panel as the picture below shows when you reassemble the LCD module. Removing the 15” TFT LCD 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board ” on page 54. 4. See “Removing the LCD Modu[...]

59 Chapter 3 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board ” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Remove the four s[...]

Chapter 3 60 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board ” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Remove the screw [...]

61 Chapter 3 Disassembling the Main Unit Removing the Keyboard 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. T o remove the keyboard, carefully pull the keybo ard out and upwards as the pticute shows. 4. Use a plastic tweezers or a plastic fl at screwdriver to disconnect the keyboard cable from [...]

Chapter 3 62 Removing the Thermal Module 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard ” on page 61. 4. See “Removing the Fan” on page 61. 5. Disconnect the fan cable then remove the fo ur screws fastening the th ermal module. 6. Then remove the thermal module.[...]

63 Chapter 3 Installing the Processor 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard ” on page 61. 4. See “Removing the RTC Battery” on page 61. 5. See “Removing the Fan” on page 61. 6. See “Removing the Therma l Module” on page 62. 7. Lift up the CPU le[...]

Chapter 3 64 4. Then take the upper case assembly off the main unit. Removing the T ouchpad Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard ” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. T o detach the touch pad board, fi rst disconne[...]

65 Chapter 3 3. See “Removing the LCD Module” on page 55. 4. See “Removing the Keyboard ” on page 61. 5. See “Removing the Upper Case Assemly” on page 63. 6. See “Removing the T ouchpad Board” on page 64. 7. Remove the touchpad scroll key then remove the touchpad cable. Removing the VGA Thermal Plate 1. See “Removing the Battery?[...]

Chapter 3 66 Removing the Second Fan Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the LCD Module” on page 55. 4. See “Removing the RTC Battery” on page 61. 5. See “Removing the Fan” on page 61. 6. See “Removing the Therma l Module” on page 62. 7. Remove the[...]

67 Chapter 3 Removing the HDD Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard ” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. Remove the four screws holding the HDD bracket, then remove the HDD bracket. Removing the Main Board 1. See[...]

Chapter 3 68 . 13. Remove the two screws holding the main board as th e picture shows. Remove another two screws that fasten the main board. Then detach the main board from the lower case carefully . Removing the DC Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard[...]

69 Chapter 3 3. See “Removing the Keyboard ” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Fan” on page 61. 6. See “Removing the Therma l Module” on page 62. 7. See “Removing the VGA Ther ma l Plate” on page 65. 8. See “Removing the CPU Heatsink Plate” on page 65. 9. See “Removing th[...]

Chapter 3 70 Removing the Speaker Set 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard ” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Fan” on page 61. 6. See “Removing the Therma l Module” on page 62. 7. See “Remo[...]

71 Chapter 3 System Upgrade Procedure Base Unit to Wireless Unit 1. T urn out the two screws fastening the modem cover then open the cover . 2. Connect the wirless a ntennae. 3. Insert the wireless LAN board to the wireless socket on the main board. 4. Close the modem cover and fasten the cover with the two scre ws. NOTE: Y ou must connect the wire[...]

Chapter 4 72 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Ace r products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attemp[...]

73 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the pro blem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive [...]

Chapter 4 74 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the me[...]

75 Chapter 4 Check the Power Adapt er Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem [...]

Chapter 4 76 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

77 Chapter 4 Power-On Self-T est (P OST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in th[...]

Chapter 4 78 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W :xxxxh) 070 Real T ime Clock Error[...]

79 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

Chapter 4 80 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 74. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on indi[...]

81 Chapter 4 Index of Symptom-to -FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if[...]

Chapter 4 82 PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute ?[...]

83 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 85. System hangs intermittently . Reconne ct hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptom s Symptom / Error Action in Sequence System configuration does not match t[...]

Chapter 4 84 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

85 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, wh ich installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FR U). NOTE: V erify that all attached [...]

Chapter 4 86 How to Build NAPP Ma ster Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical driv e. Then boot up the system. 3. The system will ask you if you want to build N APP Master HDD. Please press any key to continue. 4. NAPP CD will start to preloa d the system, please click [Y].[...]

87 Chapter 4 6. Put the Recovery CD to the optical dr ive. This step is to create image files to the system, you do not have to put the Reco very CD to the optical drive in order . Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below .[...]

Chapter 4 88 7. Then insert the System CD to the opti cal drive. 8. Y ou will see the screen displaying “P ASS” when the system has buit NAPP Master hard disc drive.[...]

89 Chapter 4 Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical driv e. Then boot up the system. 3. The system will ask you if you want to build N APP Master HDD. Please press any key to continue. 4. NAPP CD will start to preloa d the system, please click [Y].[...]

Chapter 4 90 5. Select Disk to Disk Recovery . Then choose Single Language or Multi-Languages Recovery . NOTE: For Multi-Languages Recovery , not more than fi ve languages could be loa ded to the system. 6. Put the Recovery CD to the optical dr ive. This step is to create image files to the system, you do not have to put the Reco very CD to the opt[...]

91 Chapter 4 After you place the Recovery CD to the optical drive, you will see the display below . 7. Then insert the System CD to the opti cal drive.[...]

Chapter 4 92 8. Y ou will see the screen displaying “P ASS” when the system has buit NAPP Master hard disc drive.[...]

93 Chapter 4[...]

Chapter 5 94 T op View 12 3 4 5 67 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Jumper and Connector Locations Chapter 5[...]

95 Chapter 5 1 U12 CPU Socket 14 LIN1 Line-in Port 2 F AN1 Fan Connector 15 LOUT1 Line-out Port 3 SW1 SW1 16 RJ1 RJ45+RJ1 1 4 TP AD1 T ouchpad Cable Connector 17 USB1-4 Four USB Ports 5 HDD1 HDD Connector 18 CRT1 VGA Port 6 KB1 Keyboard Connector 19 LCD1 LCD Coaxial Ca ble Connector 7 SPK1 S peaker Cable Connector 20 MINI1 Mini PCI Connector 8 IDE1[...]

Chapter 5 96 Bottom View 1 U7 FIR Port 2 RING1 Modem Cable Connector 3 MDC1 Modem Card Connector 4 DM1 DIMM Socket 1 5 DM2 DIMM Socket 2 SW1 Settings 1 2 3 4 Password Enable ON X X X Password Disable OFF X X X Bootblock Enable XO N XX Bootblock Disable XO F F XX Adapter 90W X X ON X Adapter 120W X X OFF X[...]

97 Chapter 5[...]

Chapter 6 98 This chapter gives you the FRU (Field Replaceable Unit) listin g in global configurations of Extensa 2700. Refer to this chapter w henever ordering for p arts to repair or for RMA (R eturn Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai lable on your regiona[...]

99 Chapter 6 Extensa 2700 Exploded Diagram[...]

Chapter 6 100 Picture No. Partname And Description Part Number Adapter ADAPTER 120W 3PIN LITEON P A- 1 121-02AC REV .A AP .T3003.002 Battery RTC BA TTERY 23.T30V1.001 18 BA TTERY MODULE LI-ION 8CELL 2.0 MAH SIMPLO W/ COVER 6M.T30V1.009 BA TTERY LI-ION 8CELL 2.0 MAH LI-ION SIMPLO BTP-58A1 BT .T3007.001 CASE/COVER/BRACKET ASSEMBL Y BA TTERY COVER 42.[...]

101 Chapter 6 LAUNCH BOARD 55.T30V1.002 MODEM BOARD 56K AMBIT T60M283.10 54.0901 1.542 Cables TOUCHP AD CABLE 50.T30V1.001 COVER SWITCH CABLE 50.T30V1.002 LAUNCH CABLE 50.T30V1.01 1 MODEM CABLE 50.41 T1 1.002 POWER CORD US (3 pin) 27.01618.051 Case/Cover/Bracket Assembly 3 MINI PCI CARD PLA TE W/RTC HOLDER 60.T30V1.003 6 HINGE CAP RIGHT 42.T30V1.00[...]

Chapter 6 102 8 HINGE CAP LEFT 42.T30V1.003 10 OPTICAL DRIVE SUPPORT BRACKET 33.T30V1.001 15 HDD BRACKET 33.T30V1.002 16 HDD HOLDER 33.T30V1.003 17 LOWER CASE W/ DIMM COVER & MODEM COVER & SPEAKERS 60.T30V1.004 MODEM COVER W/SCREW 42.T30V1.004 DIMM COVER W/SCREW 42.T30V1.005 19 UPPER CASE W/O COVER SWITCH CABLE & TOUCHP AD MODULE 60.T30[...]

103 Chapter 6 TOUCHP AD COVER 42.T30V1.006 MIDDLE COVE W/LAUNCH BOARD 60.T30V1.005 Communication Module WIRELESS ANTENNA RIGHT (BLACK) 50.T30V1.004 WIRELESS ANTENNA LEFT (GRA Y) 50.T30V1.005 CPU INTEL CELERON PORT ABILIT Y 2.6 GHZ 128K 400FSB for TM240 KC.NCP01.26G INTEL CELERON PORT ABILIT Y 2.5 GHZ 128K 400FSB for TM240 KC.NCP01.25G INTEL CELERON[...]

Chapter 6 104 13 FDD MODULE 1.44M MCI JU- 226A033FC 6M.T30V1.003 FDD MODULE 1.44M MITSUMI D353G 4515 6M.T30V1.004 FDD DRIVE 1.44M MCI JU- 226A033FC KF .T3007.001 FDD DRIVE 1.44M MITSUMI D353G 4515 KF .T3006.001 FDD BRACKET 33.T30 V1.005 FDD CABLE 50.T30V1.003 HDD/ Hard Disk Drive HDD 20GB 2.5" 4200RPM HGST MORAGA IC25N020A TMR04-0 08K0632 KH.0[...]

105 Chapter 6 HDD 40GB 2.5" 4200RPM HGST MORAGA IC25N040A TMR04-0 08K0633 KH.04007.004 HDD 40GB/2.5” IN./4200RPM/ TOSHIBA NEPTUNE MK4021GAS KH.34004.001 HDD 40GB 2.5" 5400RPM SEAGA TE ST9401 1A KH.04001.004 HDD 40GB 2.5" 4200RPM FUJITSU V -40 MHT2040A T KH.04006.002 HDD 60GB/2.5 IN./4200RPM/ HIT ACHI EUCAL YPTUS DK23EA- 60 KH.06005[...]

Chapter 6 106 2 KEYBOARD 84KEY DARFON NSK-AC61D US-INT KB.T3007.001 KEYBOARD 84KEY DARFON NSK-AC602 T AIW AN KB.T3007.002 KEYBOARD 85KEY DARFON NSK-AC60S SP ANISH KB.T3007.003 KEYBOARD 84KEY DARFON NSK-AC603 THAI KB.T3007.004 KEYBOARD 85KEY DARFON NSK-AC60U UK KB.T3007.006 KEYBOARD 85KEY DARFON NSK-AC60G GERMAN KB.T3007.007 KEYBOARD 85KEY DARFON NS[...]

107 Chapter 6 INVERTER CABLE 50.T30V1.007 LCD COAXIAL CABLE 50.T30V1.008 NS LCD P ANEL W/HINGE & LOGO 60.T30V1.008 NS LCD BEZEL 14.1" W/ICON LABEL 60.T30V1 .006 LCD BEZEL 15" W/ICON LABEL 60.T30V1 .007 HINGE P ACK 6K.T30V1.001 Main Board MAINBOARD W/LAUNCH CABLE & MODEM & MODEM CABLE & PCMCIA SLOT & RTC BA TTERY MB.T30[...]

Chapter 6 108 TOUCHP AD KNOB 42.T30 V1.008 LCD SCREW RUBBER UPPER 47.T30V1.001 LCD SCREW RUBBER LOWER 47.T30V1.002 RUBBER FOOT 47.T30V1.003 LCD BEZEL RUBBER UPPER 47.T30V1.004 NAME PLA TE TM250 40.T30V1.003 NAME PLA TE TM240 40.T30V1.002 Memory NS MEMORY SO-DIMM DDR266/ 128MB /INFINEON HYS64D16000GDL-7-B KN.12802.004 MEMORY SO-DIMM DDR266/ 128MB/0.[...]

109 Chapter 6 MEMORY DDR333 256MB ELPEDIA W30256AAEPI652A KN.25609.002 MEMORY DDR333 256MB MOCRON MT8VDDT3264HDG- 335C3 KN.25604.009 MEMORY DDR333 512MB INFINEON HYS64D64020GBDL-6- B KN.51202.007 Optical Drive CD-ROM MODULE 24X MITSUMI SR244W1 6M.T30V1.001 DVD-ROM MODULE 8X MKE SR- 8177 6M.T30V1.002 CD-ROM DRIVE 24X W/ BEZEL MITSUMI SR244W1 KD.24X0[...]

Chapter 6 11 0 NS SCREW 86.9A352.3R0 NS SCREW 86.9A353.6R0 NS SCREW 86.9A524.4R0 NS SCREW 86.9A552.2R0 NS SCREW 86.9A552.3R0 NS SCREW 86.9A552.4R0 NS SCREW 86.9A553.3R0 NS SCREW 86.9A553.4R0 NS SCREW 34.00015.081 Picture No. Partname And Description Part Number[...]

111 Chapter 6[...]

Appendix A 11 2 Model Name Definition Model Number LCD CPU Memory HDD CD/DVD Battery Wireless LAN 2703LMi 15.0" XGA DT P4 3.2GHz/ 512K DDR333 2x256MB 60GB 4x DVD-Dual Li-ion 1 1g Model Definition and Configuration Appendix A[...]

11 3 Appendix A[...]

Appendix B 11 4 This computer ’s compatibility is a test plan relea sed by Acer Internal T esting Depa rtment. Once the final report is available, this chapter will be revised accordingly . T est Compatible Components Appendix B[...]

11 5 Extensa 2700 Microsoft W indows XP Environment T est Item Specifications Processor Northwood 2.60GHz/.13m/512K L2/400Mhz FSB Northwood 2.80GHz/.13m/512K L2/533Mhz FSB/HT Northwood 3.06GHz/.13m/512K L2/533Mhz FSB/HT Northwood 3.0GHz/.13m/512K L2/800Mhz FSB/HT Northwood 3.20GHz/.13m/512K L2/800Mhz FSB/HT Northwood 3.4Ghz/.13m/512K/800FSB/HT Prec[...]

Appendix B 11 6 DVD-dual DVD-Dual SDW-042 DVD-Dual SDW-431S DVD-Dual GWA-4040N DVD-Dual DVR K13RA DVD-RW DVD-RW SD-R61 12 DVD-Super Multi UJ820 DVD super multi AC Adapter (3 pin) Liteon Adapter 135W ADT 135W 3P 19V 0317A19135 HiPro Adapter 135W Power Cord King Cord Battery Li-Ion, 8 cells SANYO BTP-60A1 SIMPLO BTY PK Panasonic Network Adapters LAN [...]

11 7 Extensa 2700 I/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB In terface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface I/O - Legacy (PS2/Serial) Keyboard/ Mouse IBM 101 key keyboard IBM 109 key keyboar[...]

Appendix B 11 8 PCMCIA PCMCIA - A T A IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory S tick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB T ranscend SD Card 32MB T ranscend SD Card 256MB Hagiwara sys-com SD Card 256MBT PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.0 2Port C[...]

11 9 Extensa 2700[...]

Appendix C 120 This section describe s online tech ni cal support servi ces available to hel p you repair your Acer Systems. If you are a distributor , dealer, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However some in formation sources [...]

Index 122 A AC Adapter 28 AFLASH Utility 44 Audio 19 B Battery 28 BIOS 19 package 19 ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Supports protocol 19 BIOS Utility 32 Basic System Settings 37 Navigating 33 Onboard Device Config uration 40 Startup Con figurat ion 39 System Inform ation 33 System Security 44 Board Layout Bottom View 5 Top View 4[...]

123 Index O Online Support Information 120 P Panel 5, 96 Bottom 10 Parallel Port 27 PC Card 27 PCMCIA 27 Power Management 29 Power System Check 74 Battery Pack 76 Power Adapter 75 R RTC 1 9 S Second Level Cache 19 speakers hotkey 16 S tandby Mode 29 Super I/O 19 System Check Procedures 73 System Diagnostic Diskette 45 System Memory 20 System Utilit[...]