Acer 3600/5500 manuel d'utilisation

Aspire 3600/5500 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Aspire 3600/5500 service guide. Date Chapter Up dates 2006/7/25 Chapter 2 Add removing BIOS password SOP .[...]

III Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o b etter fit local market require ments and enhance product c[...]

VI[...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Platf orm and memroy Aspire 5500 Intel ® Centrino TM Mobile T ech nology , featuring: t Intel ® Pentium ® M Processor 730/740/750/760/77 0 (2 MB L2 cache, 1.60/1.73/1.86/2 /2.13 GHz, 533 MHz FSB) t Intel ® Pentium ® M Processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz [...]

2 Chapter 1 t DVD-Dual double layer (Aspire 3600) t DVD/CD-RW combo T 5-in-1 card reader (MS/MS PRO/MMC/SD/xD-Picture Card Input devices T Acer FineT ouch TM keyboard T 84/85-key keyboard T T ouchpad with 4-way integrated scroll bu tton T Four easy-launch buttons T T wo front-access LED-buttons: WLAN and Bluetooth ® Audio T Audio system with two b[...]

Chapter 1 3 T DC-in jack for AC adaptor[...]

4 Chapter 1 System Block Diagram Inte l Pen tium-M / Cel e r o n - M CP U Mi cr o F C- P GA M obile Inte l 915 PM / GM a nd 910G M L E xp r e s s C hips et ( A lvis o) DDR I I S ODI M M 1 DDR I I S ODI MM 2 D aug hter C a r d (M 26P) PC I- E x pres s x16 CR T & TV- Ou t Co nn . L V DS Co nn. M obile Intel 8280 1FB IC H6 - M U S B Con n. x 3 U S[...]

Chapter 1 5 Board Layout To p V i e w SW3 Power Switch SW1 Lid Swtich JP1 Bluetooth Connector JP5 T ouch pad Connector SW2 E-mail Switch JP4 Keyboard Connector SW4 Internet Browser Switch JP42 S p eaker Connector SW5 Emanager Switch JP7 PCMCIA Slot SW6 User Programmable Switch JP10 Microphone Connector 2 JP1 2 JP4 2 JP5 2 KQ: JP10 2 2 JP42 2 JP7 2 [...]

6 Chapter 1 Bottom V iew JP21 Fan Connector JP24 USB Port PJP1 1 Battery Connector JP25 USB Port JP20 CPU Socket JP30 IEEE 1394 Port JP16 L VDS Connector JP36 Card Reader Connector JP22 VGA Board Connector IR Infrared Receiver PCN1 AC-IN JP40 Headphone out/line-out Jack (support SPDIF) JP13 USB Port JP41 Mic-in Jack JP12 Reserved for Acer ezDock. N[...]

Chapter 1 7 An Aspire tour After knowing your computer features, let us show you around your new T ravelMate computer . Front V iew # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power button T urns the computer on and off. 3 Launch keys Buttons for launching frequently used programs. [...]

8 Chapter 1 Closed Front V iew # Icon Item Description 1 S peaker-out/line-out/ Headphone jack Connects to audio line-out devices (e.g., speakers, headphones). 2 Mic-in jack Accepts inputs from external microphone. 3 S peakers Left and right speakers deliver stereo audio output. 4 Bluetooth ® communication button/ indicator Press to enable/disable[...]

Chapter 1 9 Left V iew # Icon Item Description 1 External display port Connects a display device (e.g., external monitor , LCD projector) . 2 S-video/TV -ou t port Connects to a television or display device with S-video input (TravelMate 3210 only). 3 Network jack Connects to an Ethernet 10/100/1000- based network. 4 Modem jack Connects to a phone [...]

10 Chapter 1 Right V iew Re a r P a n e l # Icon Item Description 1 Optical drive eject button Ejects the optical drive tray from the drive. 2 LED indicator Lights up when t he optical drive is active. 3 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 4 V entilation slots Enable the computer to stay co[...]

Chapter 1 11 Bottom Panel Indicators The computer has three easy-to-read st atus i ndicators on the upper-left above the keyboard, and four on the front panel. The power , battery an d wireless communication status indicators are visible even when th e LCD display is closed. # Item Description 1 Battery ba y Houses the computer ’s battery pack. 2[...]

12 Chapter 1 NOTE: 1. Charging : The light shows amber when the battery is charging. 2. Fu lly charged: The light sho ws green when in AC mode. Easy Launch Buttons Located at the upper-right, above the keyboard are fo ur buttons. These buttons are called launch keys. The are: mail, Web browser , Acer Empowering key “ “ and one user-programmable[...]

Chapter 1 13 To u c h p a d The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move yo ur finger across the surface of the touchpad. The centra l loca tion on the palmrest provides optimum comfort and support. To u c h p a d B a s i c s The following teaches you how to use the touch[...]

14 Chapter 1 T Move your finger across the touchpad (2) to move the cursor . T Press the left (1) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T apping on the touchpad is the sa me as clicking the left button. T Use the 4-[...]

Chapter 1 15 Using the K eyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock K eys and embedded mumeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated b[...]

16 Chapter 1 Hot K eys The computer employs hotkeys or key combinations to access most of the computer ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Key Icon Description Windows key Pressed alone, this key [...]

Chapter 1 17 Special K ey Y ou can locate the Euro symbol and US dollar sign at th e upper-center and/or bottom-right of your keyboard. To t y p e : Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and bo th. Fn-F6 Screen blank Turns the display scr[...]

18 Chapter 1 The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and the n press the <5> symbol at the upper-cente r of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the <Dol[...]

Chapter 1 19 Hardware Specifications and Configurations Processor Item Specification CPU type Aspire 5500 Intel ® Pentium ® M Processor 730/740/750/760/770 (2 MB L2 cache, 1.60/ 1.73/1.86/2/2.13 GHz, 533 MHz FSB) Intel ® Pentium ® M Processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz FSB) Aspire 3600 Intel ® Pentium ® M Processor 725 (2MB L2 cache,[...]

20 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Supports DIMM package 200-pin soDIMM Memory module combinations Y ou can install memory modules in any combinations as long as[...]

Chapter 1 21 Compliant IrDA 1.1 Modem Interface Item S pecification Data modem data baud rate (bps) 56K Supports modem protocol V .90/V .92 Modem connector type RJ1 1 Modem connector location Left side Bluetooth Inte rface Item S pecification Chipset built-in Mobile Intel ® 82801FB (ICH6-M) Data throughput 723 bps (full speed data rate) Protocol B[...]

22 Chapter 1 Performance S pecifications Buffer size 2MB/8192KB 8192KB 8192KB 8192KB Interface A T A/A T API-6; A T A-6 A T A/A T API-6; A T A-6 A T A/A T A-6; A T A-6 A T A/A T A-6; A T A-6 Max. media transfer rate (disk-buffer , Mbytes/s) 372 350 350 373 Data transfer rate (host~buffer , Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DM[...]

Chapter 1 23 Buffer Memory 2MBytes Interface Enhanced IDE(A T API) compatible Applicable disc fo rmat for LiteOn SOSW-833S Read: DVD: DVD single/dual layer (PTP , OTP), DVD-R (3.9G/4.7G), DVD-R multi- borders, DVD-R Double Layer , DVD+R, DVD+R multi-sessions, DVD+R Double Layer , DVD-RW , an d DVD+RW discs with diameter of 8 or 12cm CD: CD-DA, CD-R[...]

24 Chapter 1 Audio Interface Item S pecification Audio Controller ALC250 Audio onboard or optional Built-in Mono or S ter eo S te reo Resolution 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter Compatibility AC97 Mixed sound source Line-in, CD V oice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte f[...]

Chapter 1 25 PCMCIA Port Item S pecification PCMCIA controller ENE CB712 Supports card type T ype-II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Y es System Board Major Chips Item Controller Core logic Intel ® 915GM/PM (for Aspire 5500) /Intel ® 910GML (for Aspire 36[...]

26 Chapter 1 Battery Item S pecification V endor & model name BA TTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650F BA TTERY LI-ION 6 CELLS-SONY 2000mAH US18650G4 BA TTERY LI-ION 6 CELLS-SANYO 2400mAH UR18650F BA TTERY LI-ION 6 CELLS-SONY 2400mAH US18650G7 BA TTERY LI-ION 9 CELLS-SANYO 2400mAH UR18650F Battery T ype Li-ion Pack capacity 4800mAh 6cell [...]

Chapter 1 27 Support Color 262K colors (RGB 6-bit data driver) 262,144 262,144 Viewing Angle (degree) Horizontal: Right/Left V ertia l: Upper/Lower 45/45 20/35 45/45 20/35 45/45 20/45 T emperatur e Range( C) Operating S torage ( shipping) 0 to +40 (with high humidity more than 90%RH) -25 to +60 0 to +40 (with high humidity more than 90%RH) -25 to +[...]

28 Chapter 1[...]

Chapter 2 29 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please als[...]

30 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) [...]

Chapter 2 31 Main NOTE: The system information is su bject to diff erent models. Parameter Description Product Name T his field displays the prodcut name of the system. Manufacturer Name This field displays the manufacturer name of the system BIOS V ersion This field displays the BIOS version of the system. VGA V ersion This field shows the VGA fir[...]

32 Chapter 2 The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. L2 Cache This field displays CPU L2 cache size. It varies in CPU type. System Memory This field reports the memory size of system base memory . The [...]

Chapter 2 33 NOTE: The screen above is for your reference only . Actual values may differ . Insyde Software SCU May 20, 2005 5: 40:09 A M Mai n A dvanced Securit y Boot Exit Date and T ime Powe r On D ispla y ˇ Q uiet Boot ˇ L CD A uto DIM ˇ N etwo rk Boot ----------------Power On Dis play --------------- _ F12 Boo t M enu OK Cancel ˇ D2D R eco[...]

34 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: Y ou can also enable Acer disc-to-d isc system recovery via Alt+F10 d uring POST . Parameter Description Format/Option Date and T ime The hours are displayed with 12 hour format. The values setin these t[...]

Chapter 2 35 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. . Parameter Description Options Infrared Port Enables or disables the in[...]

36 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Set Supervisor/User Pass word If password on boot is required, the passwor d must be se[...]

Chapter 2 37 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . Insyde Softw are SCU May 20, 2005 5:40:09 M ain A dva nced Secu rity Boot Exit B oot Device ` ----- B oot De vice -[...]

38 Chapter 2 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load S[...]

Chapter 2 39 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

40 Chapter 2 R emove BIOS Password Please find J3 j umper on the main bo ard. Then shor t the jumper to remove BIOS supervisor password. J3 locates under the memo ry module. Please see the image below.[...]

Chapter 3 41 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the co mputer , you need th e following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic f[...]

42 Chapter 3 General Inf ormation Bef ore Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

Chapter 3 43 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

44 Chapter 3 Screw List Item Description A SCW HEX NYL I#R-40/O#4-40 L5.5 B SCREW MACH W AFER M2*L4 NI C CPU SCREW M2.5*6.5 (2.7KG) D CPU SCREW M2.5*6.5 (4.5KG) E S CRW WH MS+CBZ M2.5+L4 BLACK F SCREW M2.5-6 G SCREW M2*3 NYLON 1JMCPC-420325 H SCREW M2.5X6 I SCREW M2-3 J SCRW M2.5*L3(NON NYLOK) K S CREW M2.5-5 L S CREW M3x4(86.9A524.4R0) M SCREW W A[...]

Chapter 3 45 R emoving the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery .[...]

46 Chapter 3 R emoving the Wireless LAN Card/the HDD Module/the Memory/the CPU/the ODD Module and the LCD Module R emov ing the Wireless LAN Card and the HDD Module 1. Remove the two screws fastening the PCI door . 2. Detach the PCI door . 3. Disconnect the wireless antennae. 4. Pop out the wireless LAN card then remove it. 5. Remove the two screws[...]

Chapter 3 47 4. Remove the two screws fastening the thermal door . 5. Detach the thermal door from the main unit. 6. Remove the four screws holding the thermal module. (F ollow the order indicated by th e numbers: 4, 3, 2 then1. Please re verse the order when yo u assemble the system). 7. Disconnect the fan cablle as shown. 8. T ake out the therma [...]

48 Chapter 3 3. Open the LCD module as shown and detach the middle co ver carefully . 4. Remove the two screws fastening the keyboard. 5. T urn over the keyboard as shown. 6. Disconnect the keyboard cable then remove the keyboard. 7. T ear off the mylard festening th e wireless antenna set. 8. Pull out the wireless antenna from the main unit carefu[...]

Chapter 3 49[...]

50 Chapter 3 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. T o separate the upper and the lower case assembly , remove six screws as shown. 2. T urn over the main unit, remove 9 screws on the other side. 3. Separate the main unit into th e upper case assembly and the lowe r case assembly . Disassem[...]

Chapter 3 51 10. Detach the touchpad support from the upper case carefully . 11 . Detach the touchpad from the upper case . 12. Disconnect the FFC from the touchpad. Disassembling the Lower Case Assembly 1. Remove four screws fastening the main board to the lower case. 2. T urn over the lower case assembly , then remove one screw on the other side [...]

52 Chapter 3 8. Detach the VGA thermal from the VGA board. 9. Disconnect the modem cable fro m the main board. 10. Remove the two screws fastening the modem board as shwon. 11 . Discon nect the modem board from the main board. 12. Disconnect the modem cable fro m the modem bo ard. 13. Remove the two screws holding the speaker set to the lower case.[...]

Chapter 3 53 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the screw fasten ing the L CD inverter . 5. Disconnect the LCD cable and disconnect the inverter cable, then remove the inverter. 6. Remove the two screws fast[...]

54 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove the two screws holding the HDD bracket on one side. 2. Remove another two screws holding th e HDD bracket on the other side. 3. Then take the hard disc drive out of the HDD bracket. Disassembling the ODD Module 1. Remove the two screws fastening the ODD bracket. [...]

Chapter 4 55 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempt[...]

56 Chapter 4 System Check Procedures External Diskette D rive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive [...]

Chapter 4 57 If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia[...]

58 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem i[...]

Chapter 4 59 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

60 Chapter 4 Power-O n Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in th[...]

Chapter 4 61 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xx xxh) 070 Real T ime Clock Erro[...]

62 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

Chapter 4 63 Error Message List No beep Error Messages FRU/Action in Sequen ce No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 57. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on ind[...]

64 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

Chapter 4 65 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set k[...]

66 Chapter 4 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 [...]

Chapter 4 67 D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC[...]

68 Chapter 4 Index of Symptom-to-FR U Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if[...]

Chapter 4 69 Battery can’t be charged See “Check the Battery Pack” on page 59. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequ[...]

70 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 72. Battery fuel gauge in Windows doesn’t go hig her than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until pow er off, then charge battery). Battery pack System[...]

Chapter 4 71 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

72 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

Chapter 5 73 To p V i e w SW3 Power Switch SW1 Lid Swtich JP1 Bluetooth Connector JP5 T ouch pad Connector SW2 E-mail Switch JP4 Keyboard Connector SW4 Internet Browser Switch JP42 S p eaker Connector SW5 Emanager Switch JP7 PCMCIA Slot SW6 User Programmable Switch JP10 Microphone Connector 2 JP1 2 JP4 2 JP5 2 KQ: JP10 2 2 JP42 2 JP7 2 2 SW1 SW2 SW[...]

74 Chapter 5 Bottom V iew JP21 Fan Connector JP24 USB Port PJP1 1 Battery Connector JP25 USB Port JP20 CPU Socket JP30 IEEE 1394 Port JP16 L VDS Connector JP36 Card Reader Connector JP22 VGA Board Connector IR Infrared Receiver PCN1 AC-IN JP40 Headphone out/line-out Jack (support SPDIF) JP13 USB Port JP41 Mic-in Jack JP12 Reserved for Acer ezDock. [...]

Chapter 6 75 This chapter gives you the FRU (Field Replaceabl e Unit ) listing in global co nfigurations of Aspire 3600/5 500 series products. Refer to this chapter whenever orderi ng for p arts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai[...]

76 Chapter 6 Exploded Diagram The System 01 1 012 013[...]

Chapter 6 77 Upper Case Assembly[...]

78 Chapter 6 Lower Case Assembly[...]

Chapter 6 79 LCD Module[...]

80 Chapter 6 HDD Module ODD Module[...]

Chapter 6 81 Aspire 3600/5500 FR U List Picture No. Part Name an d Description Part Number Adapter NS (Not Show) ADAPTER 3 PIN 65W DEL T A SADP-65KB BEF 19V 3PIN AP .06501.006 ADAPTER 3 PIN 65W LITEON P A-1650-02CO 65W 3 PIN AP .06503.007 ADAPTER 3 PIN 65W HIPRO HP- OK066B13CP 3P 65W AP .0650A.004 Battery NS BA TTERY LI-ION 6 CELLS-SANYO 2000mAH UR[...]

82 Chapter 6 The System- 013 VGA BOARD M26P 64MB 55.A70V5.002 Cable Upper Case Assembly- 004 FFC CABLE - T/P TO T/P BOARD 50.A70V5.001 NS BLUETOOTH CABLE 50.A70V5.002 NS MODEM CABLE 50.A70V5.003 NS POWER CORD- AUS 27.A70V5.001 NS POWER CORD- CHINA 27.A70V5.002 NS POWER CORD- DENMARK 27.A70V5.003 NS POWER CORD- EC 27.A70V5.004 NS POWER CORD- INDIA 2[...]

Chapter 6 83 The System- 254; Upper Case Assembly- 001 STRIP COVER - AS 60.A70V5.001 The System- 002 LOWER CASE- UMA 60.A70V5.002 NS LOWER CASE- NON UMA 60.A70V5.003 Upper Case Assembly- 002 4 - W A Y BUTTON 42.A70V5.002 Upper Case Assembly- 003 TP SUPPORT 33.A70V5.001 Lower Case Assembly- 003 DIMM COVER 42.A70V5.003 Lower Case Assembly- 004 PCI DO[...]

84 Chapter 6 NS INTEL PENTIUM M DOTHAN 1.6GHZ 2M UFCBGA SL7EG B-1 STEPPING KC.N0001.725 NS INTEL PENTIUM M 1.6G 2M 533FSB uFCPGA2 SL86G C-1 STEPPING KC.N0001.730 NS INTEL PENTIUM M 1.73G 2M 533FSB uFCPGA2 SL7SA C-1 STEPPING KC.N0001.740 NS INTEL PENTIUM M 1.87G 2M 533FSB uFCPGA2 SL7S9 C-1 STEPPING KC.N0001.750 NS INTEL PENTIUM M 2.0G 2M 533FSB uFCP[...]

Chapter 6 85 ODD Module DVD DUAL MODULE 8X HLDS GWA-4082N (DL) 6M.A70V5.007 ODD Module- 001 DVD DUAL 8X DRIVE HLDS GWA-4082N (DL) KU.0080D.016 ODD Module- 002 DVD DUAL BEZEL - TRA Y IN 42.A70V5.008 ODD Module- 003 ODD BRACKET 33.A70V5.002 ODD Module DVD DUAL MODULE P ANASONIC UJ-845 (DL) SLOT IN 6M.A70V5.005 ODD Module- 001 DVD DUAL 8X DRIVE P ANAS[...]

86 Chapter 6 HDD Module HDD 40G 4200PRM SEAGA TE ST94019A KH.04001.010 HDD Module HDD 40G 2.5 IN. 420RPM TOSHIBA PLUTO MK4025GAS KH.04004.002 HDD Module HGST 40G 2.5" 4200 MORAGA+ HTS424040M9A T00 13G1 132 FW:A71A KH.04007.012 HDD Module HDD 60GB 2.5 IN. 4200RPM SEAGA TE N2 ST960821A F/W: 3.01 KH.06001.002 HDD Module HDD 60G 2.5IN. 4200RPM TOS[...]

Chapter 6 87 Aspire 1670 KEYBOARD Portuguese KB.A3502.01 1 Aspire 1670 KEYBOARD Czech KB.A3502.012 Aspire 1670 KEYBOARD Hungarian KB.A3502.013 Aspire 1670 KEYBOARD Russian KB.A3502.014 Aspire 1670 KEYBOARD Sweden KB.A3502.015 Aspire 1670 KEYBOARD Norwegian KB.A3502.016 Aspire 1670 KEYBOARD Danish KB.A3502.017 Aspire 1670 KEYBOARD Arabic KB.A3502.01[...]

88 Chapter 6 LCD Module- 005 LCD BEZEL 60.A70V5.006 LCD Module- 002, 003 LCD BRACKET SET 6K.A70V5.001 LCD Module ASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-L03) W/ANT-AS 6M.A70V5.010 LCD Module- 001 LCD 14.1 WXGA GLARE CMO (N141l 1-L03) LK.1410D.005 LCD Module- 007 LCD INVERTER 19.A70V5.001 LCD Module- 006 LCD WIRE CAB LE 50.A70V5.005 LCD Module-[...]

Chapter 6 89 LCD Module- 005 LCD BEZEL 60.A70V5.006 LCD Module- 002, 003 LCD BRACKET SET 6K.A70V5.001 LCD Module ASSY LCD MODULE 14 .1 WXGA GLARE QDI (N141V2 QD14TL01 REV 01) W/O ANT - AS 6M.A70V5.013 LCD Module- 001 LCD 14 .1 WXGA GLARE QDI N141V2 QD14TL01 REV 01 LK.14109.005 LCD Module- 007 LCD INVERTER 19.A70V5.001 LCD Module- 006 LCD WIRE CAB L[...]

90 Chapter 6 LCD Module- 005 LCD BEZEL 60.A70V5.006 LCD Module- 002, 003 LCD BRACKET SET 6K.A70V5.001 LCD Module ASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-L03) W/O ANT -AS 6M.A70V5.014 LCD Module- 001 LCD 14.1 WXGA GLARE CMO (N141l 1-L03) LK.1410D.005 LCD Module- 007 LCD INVERTER 19.A70V5.001 LCD Module- 006 LCD WIRE CAB LE 50.A70V5.005 LCD Modu[...]

Chapter 6 91 LCD Module- 005 LCD BEZEL 60.A70V5.006 LCD Module- 002, 003 LCD BRACKET SET 6K.A70V5.001 Mainboard The System- 251 MAINBOARD 915PM FOR VGA GLAN W/ READER PCMCIA SLOT W/O CPU MEMORY LB.T AA02.002 MAINBOARD 910GML UMA GLAN W/ PCMCIA SLOT W/O READER CPU MEMORY LB.T A902.001 NS PCMCIA SLOT 22.A70V5.001 Memory NS MEMORY IFX 256MB/ 533MHZ, H[...]

92 Chapter 6 Upper Case Assembly- 005 TOUCHP AD 56.A70V5.001 S pea ker NS SPEAKER SET (R&L) 23.A70V5.002 Miscellaneous NS LCD RUBBER P AD 47.A70V5.00 1 NS LCD SCREW P AD 47.A70V5.002 NS LCD RUBBER 47.A70V5.003 NS NAME PLA TE - AS-5500 47.A71V5.001 NS NAME PLA TE - AS-3600 47.A70V5.006 NS RUBBER FOOT - ONE PIN 47.A70V5.004 NS RUBBER FOOT - TWO P[...]

Chapter 6 93[...]

Appendix A 94 Aspire 3600/5500 Series Model Number CPU LCD Memory HDD (GB) ODD Card Reader Wireless LAN AS5001L M A TML28 N15XGA SO256M B*2 N60GB 4.2K NDU8X N N AS5001LC i A TML28 N15XGA SO256M B N60GB 4.2K NCB24X N ABT_BRM43 18BG AS5001W LMi A TML28 N15.4WXG AG SO256M B*2 N60GB 4.2K NDU8X N ABT_BRM43 18BG AS5002L M A TML30 N15XGA SO256M B*2 N60GB [...]

95 Appendix A AS3003W LCi AMD Sempron processor 3000+ N15.4WXG AG SO256M B N60GB 4.2K NDU8X N ABT_BRM43 18BG Model Number CPU LCD Memory HDD (GB) ODD Card Reader Wireless LAN[...]

Appendix A 96[...]

Appendix B 97 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combination and test pro ce[...]

98 Appendix B Microsoft Windows XP Environment T est Item Specifications Processor Aspire 3000: MOBILE SEMPRON 2800+ 25W D MOBILE SEMPRON 3000+ 25W D Aspire 5000 MOBILE TURION 64 ML28 MOBILE TURION 64 ML30 MOBILE TURION 64 ML32 MOBILE TURION 64 ML34 MOBILE TURION 64 ML37 Memory SO-DIMM DDR333 1GB EBD1 1UD8ADD A SO-DIMM DDR333 256MB HYS64D320 20HDL-[...]

Appendix B 99 ODD 24X COMBO KME UJDA-760 FOR K ESTREL 8X DVD DUAL LITEON SOSW-852SSINGLE LA YER FOR KESTREL #PRS7 8X DVD DUAL , LITEON SOSW-833,DOUBLE LA YER,GBASE FOR CRANE 8X DVD DUAL,P ANASONIC UJ-840BAA2,DOUBLE LA YER,GBASE FR CRANE 8X SUPERMUL TI,P ANASONIC UJ-840BAA,DOUBLE LA YER,GBASE(CRANE) AC Adapter (3 pin) Delta NB Asapter 65W , SADP-65K[...]

100 Appendix B I/O - IR Printer HP LaserJet 6MP use IR HP LaserJet 2200 use IR I/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB In terface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface I/O - Legacy (PS2/Ser[...]

Appendix B 101 I/O Acess Point (802.1 1a/b) Intel Dual Pro/Wireless 5000 I/O Acess Point (802.1 1a) Intel Pro/Wireless 5000 PCMCIA PCMCIA - A T A IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory S tick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB T ranscend SD Card 32MB T ranscend SD Card 2[...]

102 Appendix B[...]

Appendix C 103 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , deal er , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources [...]

104 Appendix C[...]