Acer 9800 manuel d'utilisation

Aspire 9800 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Aspire 9800 service guide. Date Chapter Up dates[...]

III Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

VI[...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Operating system T Genuine Windowsl ® Vista TM Capable T Genuine Windowsl ® XP Home Edition (Service Pack 2) T Genuine Windowsl ® XP Media Center Edition 2005 (Rol lup 2) NOTE: Windowsl ® Vista TM Cap able PCs come with Windows ® XP installed, and can be upgraded [...]

2 Chapter 1 T DVI-D (ture digital video interface) with HDCP ( High-bandwidth Digital Conten t Protection) support T Acer Arcade TM featuring Acer Cinem aVision TM and Acer ClearV ision technologies TV-tuner T Acer TV -tunver o ptions: t Analog TV -tuner supp orting hardwa re MPEG-2 stream encding t Digital and analog hybrid TV -tuner sup porting h[...]

Chapter 1 3 t Acer PrimaLite TM technology T Modem: 56K ITU V .92 modem with PTT approval; wake-on ring ready T LAN: gigabit Ethernet ; wake-on-LAN ready T WP AN: Bluetooth ® 2.0+EDR (Enhanced Data Rate) T WLAN: Inte l ® PRO/Wireless 39 45ABG network connection (dual-band tri -mode 802.1 1a/b/g) Wi- Fi ® CERTIFIED TM solution, supporting Ace r S[...]

4 Chapter 1 System Block Diagram M P.59 M P.59 A P.2 A P.2 A P.2 A P.2 T P.1 I P.3 I P.3 HDD PATA M P.53 M P.53 LPC47N217 OPTION M P.38 M P.39 M P.38 M P.37 M P.38 M P.50 M P.60 M P.13 M P.25 M P.26 M P.52 M P.18 M P.49 M P.47 M P.53 M P.39 M P54 & I P.1 M P.55 M P.46 M P.51 M P.56 A P.1 M P.60 M P.46 M P40-44 M P.62 I P.2 M P.57 M P.58 M P.59 [...]

Chapter 1 5 Board Layout Top View 1 JACK1 A V -in Ja ck 20 CN29 P A T A HDD Connector 2 CN1 TV Antenna Conn ector 21 CN30 SA T A HDD Connector 3 CN2 S-Video Connector 22 U23 North Bridge 4 CN509 Card Bus Socket 23 U33 RAID Controller 5 CN3 S-Video Connector 24 U37 T iming Controller 6 CN4 HDMI Connector 25 CN13 CPU Socket 7 U6 Video Memory 26 CN28 [...]

6 Chapter 1 Bottom View 1 U504 LAN T r ansformer GSN 5009 9 CN4000 T ouchpad Connector (T ouchpad to main board) 2 CN502 Launch Board Connector 10 CN4001 6-pin T ouchpad Board Connector 3 U503 Video Memory 1 1 CN 504 Audio Board Connector 4 U502 Video Memory 12 CN506 DDR2 SDRAM IC 5 CN4002 LCD Connector 13 CN5001 Hotkey Board Connector 6 CN3000 Hot[...]

Chapter 1 7 Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer . Front View # Icon Item Description 1 Built-in camera 1.3 megapixel web camera for video communication. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Media/volume buttons For use with Ac[...]

8 Chapter 1 Closed Front View 10/1 1 Easy-launch buttons Buttons for launching frequently used programs. 12 Power button T urns the computer on and off. # Icon Item Description 1 S peaker Left and right speakers deliver stereo audio output. 2 Infrared port/CIR receiver Interfaces with infrared devices (e.g, infrared printer and IR-aware comp uter)/[...]

Chapter 1 9 Left View Right View # Icon Item Description 1 USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Modem (RJ-1 1) port Connects to a phone line. 3 Optical drive Internal op tical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). 4 Optical disk access indicator Lights up when the optical drive[...]

10 Chapter 1 Rear view 3 3 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 4 4-pin IEEE 1394 port Connects to IEEE 1394 devices. 5 PC Card slot eject button Ejects the PC Card from the slot. 6 PC Card slot Accepts one T ype II PC Car d. 7 Express Card/54 slot Accepts and ExpressCard/34 module Note: ExpressCards are third gen[...]

Chapter 1 11 Base view 5 V entilation slots Enable the computer to stay cool, even after prolonged use. 6 S-video/TV -out (NTSC/P AL) port Connects to a television or display device with S-video input. 7 External display (VGA) port Connects to a display device (e.g., external monitor , LCD projector). 8 DVI-D port Supports digital video connections[...]

12 Chapter 1 Indicators The computer has several easy -to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. 2 Memory compartment Houses the computer ’s main memory . 3 Battery lock Locks the battery in position. 4 Battery release latch Releases the battery for removal. 5 Battery bay Houses t[...]

Chapter 1 13 NOTE: 1. Charging : The light shows amber when the battery is charging. 2. Fu lly charged: The light sho ws green when in AC mode. Easy-Launch Buttons Located above the keyboard are four buttons. These bu ttons are called easy-launch buttons. They are: mail Web browser , Empowering Key “ “and one user-programmable button. Press “[...]

14 Chapter 1 Touchpad Basics The following teaches you how to use the touchpad: T Move your finger across the touchpad (2) to move the cursor . T Press the left (1) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T apping on [...]

Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embe dded numeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by[...]

16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the comp uter ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Key Icon Description Windows key Pressed alone, this key [...]

Chapter 1 17 Special Key Y ou can locate the Euro symbol and US dol lar sign at th e upper-cen ter and/or bottom-right o f your keyboard. To t y p e : The Euro symbol 1. Open a text editor or word processor. <Fn>+<F4> Sleep Puts the computer in Sleep mode. <Fn>+<F5> Display toggle Switches display output between the display [...]

18 Chapter 1 2. Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> symbol at the upper-cente r of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www .microsoft.com/ typography/f aq/faq 12.htm for more information. The US doll[...]

Chapter 1 19 Acer Empowering Technology Acer ’s innovative Empowering T echnology makes it ea sy for you to access frequently used functions and manage your new Acer notebook. It f eatures the following handy utilities: T Acer eNet Ma nagement hooks up to location-based networks intell igently . T Acer ePower Management extends battery power via [...]

20 Chapter 1 Acer eNet Management can sa ve network settings for a lo catio n to a profile, and automatically switch to the appropriate profile when you move from one location to another . Settings stored i nclude network co nnection settings (IP and DNS settings, wireless AP details , etc.), as well as default printe r settings. Security and safet[...]

Chapter 1 21 Acer ePower Management Acer ePower Management features a straightforward user in terface. T o l aunch it, select Acer ePower Management from the Empowe ring T echnology inte rface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” Y o u can adjust CPU speed, LCD brightness and other settings, or click on buttons [...]

22 Chapter 1 Battery status For real-time battery life estimates bas ed on current usage, referto the pane l on the l ower left-hand side of the window . For additional options, cli ck “ Settings ” to: T Set alarms. T Re-load factory defa ults. T Select what actions will be taken when the cove r is closed or the power button is pressed. T View [...]

Chapter 1 23 Acer ePresentat ion Management Acer ePresentation Management lets y ou proj ect your computer ’s display to an external device or pr oject using the hot key: Fn + F5. If auto- detection hardware is implemented in the system, your system display will be automatically switched ou t when an exter nal display is connecte d to the system.[...]

24 Chapter 1 Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryptio n utility that protexts your files from being accessed by unauthorized persons. It is convenientl y integrated with Windows e xplorer as a shel l extension for quick and easy data encryption/decryption and also supports on-the -fly file encryption for M[...]

Chapter 1 25 Acer eLock Management Acer eLock Management is a security utility that allo ws you to lock your removable data, optical and flop py drives to ensure that data can’t be st olen while your notebook is unattended.[...]

26 Chapter 1 T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file syste m when plugged i nto the system. T Optical drive deivce s - includes any kind of CD-ROM or DVD-ROM drives. T Floppy[...]

Chapter 1 27 T Image/data backup: T Back up to HDD (set recovery point). T Back up to CD/DVD. T Image/data recovery tools: T Recover from a hidden partition (factory defaults). T Recover from the HDD (most recent user-defined recovery point). T Recover from CD/DVD. For more information, please refer to “Acer eRecovery Management” NOTE: If your [...]

28 Chapter 1 Acer ePerformance Management Acer ePerformance Management is a system optimizati on tool that boosts the performance of your Acer notebook. It provides and express optimization method to relea se unused memory and disk space quickly . The user can also enable advanced options fo r full control ove r the following option: T Memory optim[...]

Chapter 1 29 Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appr opriately mounted on the to p of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to ca pture high-resolution photo s or videos up front or at the back of the LCD panel. The Acer OrbiCam fully sup ports the Acer Video Conference technology so that y[...]

30 Chapter 1 Rotating the Acer Orbicam The Acer OrbiCam rotates 225 degrees countercl ock wise to achieve the desired angle. Refer to the illustrations below: For your convenience, the camera snaps 45 degrees to ma tch the position of your face in front or at the back of the LCD panel. NOTE: Do not rotate the camera clockwise to prevent damage to t[...]

Chapter 1 31 Click Options to displ ay the Window , Preview , and Folder tabs. Use the op tions to change the capture window size, preview settings, and the folder for captured photos or videos. Camera Settings T Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display , then select Camera Settings from the p[...]

32 Chapter 1 T Device Settings allows you to change the camera brig htness, contrast, hue, saturation, sharpne ss, etc. T Advanced Settings allows you to achieve gai n control, implemen t image mirror , select image enhancements and anti-flicker settings, and turn on/off the camera indicator . T Zoom/Face Track Settings allows you to adj ust t he z[...]

Chapter 1 33 Using the face tracking feature T o use t he face tracki ng featur e: 1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For multiple users, the face tracking feature automatically centers all th e users’ face in the capture window , otherwise th e utility centers the face of the[...]

34 Chapter 1 NOTE: When using avatars, you may have to calibrate th e face points to achieve better tracking. Fol low screen instructions in the VisageON to continue. NOTE: Y ou may use vi deo effects when using the camera for IM chat/video sessi ons or call conferences.[...]

Chapter 1 35 Using the System Utilities NOTE: The system utilities work unde r Microsoft Windows XP only . Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual monitor featu re of the notebook, firs t ensure that the second moni tor is conn ected, then select St art, Control Panel, Dis[...]

36 Chapter 1 NOTE: Please ensure that the resol ution setting of the second monitor is set to the manufacturer's recommended va lue. Launch Manager Launch Manager allo ws you to set the four ea sy-launch buttons located above the keyboard. Y ou can access the Launch Manager by clicking on S tart > All Progr ams > Launch Manager to start [...]

Chapter 1 37 Hardware Specificatio ns and Configurations NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. Af ter that, power off the system and remove the HDD. Last, reboot the lapto p. Then you will see PXE version displaying on the sc reen. Processor Item Specification CPU type Intel ® Core TM Du[...]

38 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be System Memory Item Specification Memory controller Built-in Intel ® 945PM Memory size 0MB (no on-board memory) DIMM socket number 2 soc[...]

Chapter 1 39 reversed. LAN Interface Item S pecification Chipset MARVELL 88E8055 Supports LAN protocol 10/100/1000 Ethernet Giga LAN LAN connector type RJ45 LAN connector location Rear side Features Integrated 10/100/1000 BASE-T transceiver W ake on LAN support compliant with ACPI 2.0 PCI v2.2 Modem Interface Item S pecification Data modem data bau[...]

40 Chapter 1 Data heads 2 3 (for Hitachi and Seagate) 4 (for T oshiba) 4 (for Hitachi) 3 (for Seagate) Drive Format Disks 1 2 2 S pindle speed (RPM) 4200 RPM 4200 RPM 4200 RPM Performance S pecifications Buffer size 2048KB 8192KB 8192KB Interface A T A/A T API-6; A T A-6 A T A/A T API-6; A T A-6 A T A/A T A-6; A T A-6 Max. media transfer rate (disk[...]

Chapter 1 41 Audio Interface Item S pecification Audio Controller Realtek ALC833 (Audio amplifier Maxim MAX9714 ) Audio onboard or optional Built-in Mono or S ter eo S te reo Resolution 18 bit stereo full duplex Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content Sampling rate 1Hz resolution VSR (V ariable Sampling Rate) Interna[...]

42 Chapter 1 Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Y es Express Card Interface Item S pecification PCMCIA controller Built-in ICH7M Supports card type 75mmx54mm(W)x5mm Number of slots One Access location Right panel Interface PCI Express System Board Major Chips [...]

Chapter 1 43 Package configuration 4 cells in series, 2 series in p arallel Normal voltage 14.8V Charge voltage 16.8+-0.2v LCD 19.1” in ch Item S pecification V endor & model name SAMSUNG L TN190-M2- 000 NON- GLARE CMO M190 A1- L01 NON- GLARE SAMSUNG L TM190-M2- L01-G GLARE TYPE CMO M190A1- L03 GLARE TYPE Screen Diagonal (mm) 19.1 inches 19.1[...]

44 Chapter 1 Display resolution (pixels) 1680x1050 WSXGA+ 1680x1050 WSXGA 1680x1050 WSXGA+ 1680x1050 WSXGA Pixel Pitch 0.2 97x0.297 0.099x0.297 0.297x0.297 Pixel Arrangement R.G .B. V ertical St r i p e R.G .B. V ertical St r i p e R.G .B. V ertical St r i p e R.G .B. V ertical St r i p e Display Mode Normally White Normally White Normally White No[...]

Chapter 1 45 System Power Manag ement ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely . Soft Of f (G2/S5) O S initiated shutdown. All devices in the system are turned off completely . Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3)[...]

46 Chapter 1[...]

Chapter 2 47 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

48 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) [...]

Chapter 2 49 Information NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CPU type and speed of the system. IDE1 Model Name This field shows the model na me of HDD installed on primary IDE master . IDE1 Serial Number This field displays the seri al number of HDD installed on primary[...]

50 Chapter 2 UUID Number This will be visible only when an internal LAN device is p resenting. UUID=32bytes Parameter Description[...]

Chapter 2 51 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . PhoenixBIOS Setup Utility Information Main A d v a n c e d S e c[...]

52 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

Chapter 2 53 Advanced The Advanced scree n displays advanced se ttings in BIOS. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Serial port Displays the settings of the serial prot Enabled or Disabled Parallel port Shows the settings of the [...]

54 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. PhoenixBIOS Setup Utility Information Main Advanced Boot Item Specific Help Supervisor Password Is : Clear User Password Is : Clear Set Supervisor Password Set User Password Password on Boot [Disabled] Supervisor Pa[...]

Chapter 2 55 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y[...]

56 Chapter 2 1. Use the w and y keys to highlight the Set Sup ervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current p assword in the Enter Current Passwor d field and press e . 3. Press e twice without typing anyth ing in the Enter New Password and Confirm New Password fields. The computer then sets the[...]

Chapter 2 57 If the new password and confirm new password strings do not match, the screen will display the following message.[...]

58 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . PhoenixBIOS Setup Utility Information M a i n S e c u r i t y E x i t Item Specific Help Boot priority order: Use&l[...]

Chapter 2 59 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load S[...]

60 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

Chapter 3 61 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the follow ing tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic fl[...]

62 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

Chapter 3 63 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

64 Chapter 3 Screw List Item Description Part Number A SCREW M2.5*3(NL) 86.T A VV5.001 B SCREW M2.5*6(NL) 86.T A VV5.002 C SCREW M2.5*10(NL) 86.T A VV5.003 D SCREW M2.5*15(NL) 86.T A VV5.004 E SCREW M2*2.2 86.T A VV5.005 F SCREW M2*3(NL) 86.T A VV5.006 G S CREW M2*4 86.T A VV5.007 H SCREW M3*4(NL) 86.T A VV5.008 I SCREW D-SUB 4#X40* 1/5-NI (NL) 86.[...]

Chapter 3 65 Removing the Battery Pack 1. Release the battery . 2. Slide the battery latch then remove the battery .[...]

66 Chapter 3 Removing the HDD Modules/Memory/Wireless LAN Card/TV Tuner Card/System Fan/Thermal Modu les/CPU and the LCD Module Removing the HDD Module 1. Remove the three screws fastening the HDD door . 2. Detach the HDD door from the notebook. 3. Then disconnect the two HDD modules as shown (Some notebooks may have onl y one HDD module). Removing[...]

Chapter 3 67 12. Then disconnect the TV tuner card antenna. 13. Disconnect the TV -i n cable then remove the TV tuner card. 14. Remove two screws holding the support holder as shown. 15. Remove four screws fastening the support holder on the rear side as sho wn. 16. Detach the support holder from the main unit. 17. Remove the three screws holding t[...]

68 Chapter 3 Removing the Thermal Modules and the CPU 21. Remove the two screws holding the finger he atsink. 22. Detach the finger heatsink from the main board. 23. Then take out the CPU heatsink from the main board. 24. Remove the three screws fastening the VGA heatsink. 25. Detach the VGA heatsink from the main board. 26. Use a flat screwdriver [...]

Chapter 3 69 30. Open the notebook as shown. 31. Detach the middle cover from the rear side as shown. 32. Then detach the middle cover from the front side and remove it. 33. T ake out the LCD cable from the groove. 34. Disconnect the LCD cable from the main board. 35. Pull out the Then take out the CPU heatsink from the main board. 36. Remove the t[...]

70 Chapter 3 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Release the four keyboard lock as shown (Use a flat screwdriver and push the keyboard lock upwards). 2. T urn over the keyboard as the image shows. 3. Disconnect the keyboard cable from the main board. 4. Then remove the keyboard from the m[...]

Chapter 3 71 13. Disconnect the audio board FFC from the main board. 14. Disconnect the launch board FFC from the main board. 15. Carefully detach the upper case asse mbly from the lower case assembly . Disassembling the Lower Case Assembly 16. Disconnect the bluetooth cable from the main board and detach the bluet ooth modu le fromt the lower case[...]

72 Chapter 3 21. Remove the three screws holding the IO board to the lower case. 22. Detach the IO board from the lower case. 23. Then detach the modem cabl e (with RJ1 1 connector) from the lower case. 24. T ear off the mylar holding the speaker set cable carefully . 25. Remove the eight screws fastening the speaker and sub-woofer set. 26. Then re[...]

Chapter 3 73 4. Remove the touchpad board from the upper case. 5. Disconnect the touchpad to touchpad board FFC then remove the FFC and the touchpad. 6. Disconnect the launch board FFC from the launch board and the media board and remove the FFC. 7. Remove the three screws fastening the media board to the upper case . 8. Remove the media board from[...]

74 Chapter 3 15. Detach and disconnect the launch board cable and remove it. 16. Detach the launch board insulator as shown. 17. Remove the four screws fastening the launch board. 18. T ake out the laun ch board from the upper case. 19. Then take out the touchpad fr ame from the upper case.[...]

Chapter 3 75 Disassembling the LCD Module 1. Remove the eight screw rub ber as shown. 2. Then remove the eight screws fastening the LCD bezel. 3. Detach the LCD from the LCD module carefully . 4. Remove the four screws holding the LCD. 5. Disconnect the CCD cablem from the CCD board. 6. T ake out the LCD from the LCD panel. 7. Remove the two screws[...]

76 Chapter 3 12. Disconnect the inverter cab le and detach the inverter. 13. Detach the CCD board from the LCD panel. 14. Remove the two screws fastening the wireless antenna set and take out the antenna set from the LCD pan el .[...]

Chapter 3 77 Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD ( hard disk driv e) foil; two on ea ch side. 2. Carefully take out the hard disk drive from the HDD foil. Disassembling the ODD Module 1. Remove the two screws holding the optical bracket. 2. Then remove the optical bracket from th[...]

78 Chapter 3[...]

Chapter 4 79 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempt[...]

80 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive t[...]

Chapter 4 81 If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia[...]

82 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem i[...]

Chapter 4 83 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

84 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the [...]

Chapter 4 85 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xx xxh) 070 Real T ime Clock Erro[...]

86 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

Chapter 4 87 Error Message List No beep Error Messages FRU/Action in Sequen ce No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 81.. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on in[...]

88 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

Chapter 4 89 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set k[...]

90 Chapter 4 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 [...]

Chapter 4 91 D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC[...]

92 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if [...]

Chapter 4 93 Battery can’t be charged See “Check the Battery Pack” on page 83. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequ[...]

94 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 96. Battery fuel gauge in Windows doesn’t go hig her than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until pow er off, then charge battery). Battery pack System[...]

Chapter 4 95 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

96 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

Chapter 5 97 Top View 1 JACK1 A V -in Ja ck 20 CN29 P A T A HDD Connector 2 CN1 TV Antenna Conn ector 21 CN30 SA T A HDD Connector 3 CN2 22 U23 North Bridge 4 CN509 Card Bus Socket 23 U33 RAID Controller 5 CN3 S-Video Connector 24 U37 T iming Controller 6 CN4 HDMI Connector 25 CN13 CPU Socket 7 U6 26 CN28 SA T A HDD Connector 8 CN5 I/O Board to Mai[...]

98 Chapter 5 Bottom View 17 CN14 DIMM Socket 36 CN1 1 IEEE port 18 CN18 Optical Disk Drive Connector 37 U25 PCI cardbus/Media Board/1394 IC 19 U39 South Bridge 1 U504 9 CN4000 2 CN502 Launch Board Connector 10 CN4001 3 U503 1 1 CN504 Audio Board Connector 4 U502 12 CN506 DDR2 SDRAM IC 5 CN4002 13 CN5001 6 CN3000 14 CN5000 7 CN503 Express Card Slot [...]

Chapter 6 99 This chapter gives you the FRU (F ield Repl aceable Unit) list ing in global configurations of Aspire 9800. Refer to this chapte r whenever ordering for parts to repair or fo r RMA (Return Merchan dise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional[...]

100 Chapter 6 Aspire 9800 Exploded Diagram Category No. Part Name and D escription Acer Part No. ADAPTER ADAPTER 135W 19V 3PIN W/LED DEL T A ADP-135DB BBJF LF AP .13501.004 ADAPTER 135W 19V 3PIN LITE-ON P A-131-08 RI LF AP .13503.006 ADAPTER 135W 3PIN LSE SLS0317A19A52LF LF AP .13506.002 BA TTERY BA TTERY P ACK SANYO LI-ION 8 CELL2.4, 4800MAH BT .0[...]

Chapter 6 101 I/O BOARD 55.AAMVN.001 LAUNCH BOARD (Above image is top view; below image is bottom view) 55.AAMVN.002 MEDIA BOARD (Above image is top view; below image is bottom view) 55.AAMVN.003 AUDIO BOARD 55.AAMVN.004 TOUCHP AD BOTTON BOARD 55.AAMVN.005 TOUCHP AD SYNAPTICS TM61P-372 56.AAMVN.001 CABLE POWER CORD 3PIN USA 27.AAMVN. 001 POWER CORD[...]

102 Chapter 6 POWER CORD SOUTH AFRICA (AIL) 27 .AAMVN.007 POWER CORD 3PIN SOUTH AFRICA 27.AAMVN. 008 POERR CORD 3PIN IT ALIAN 27.AAMVN.009 POWER CORD 3PIN DENMARK 27.AAMVN. 010 POWER CORD ISRAEL 27.AAMVN.01 1 BLUETOOTH CABLE 50.AAMVN. 002 HOT KEYBOARD CABLE 50.AAMVN.003 MIDEA BOARD CABLE 50.AAMVN.004 AUDIO BOARD CABLE 50.AAMVN.005 BUTTON BOARD CABL[...]

Chapter 6 103 MODEM CABLE WITH RJ1 1 CONNECTOR 50.AAMVN.010 CASE/COVER/BRACKET ASSEMBL Y LOWER CASE 60.AAMVN.001 UPPER CASE 60.AAMVN.002 MIDDLE COVER 60.AAMVN.003 ASSY THERMAL COVER 60.AAMVN.004 SUPPORT COVER 60.AAMVN.005 Category No. Part Name and D escription Acer Part No.[...]

104 Chapter 6 HDD COVER 42.AAMVN,001 TOUCHP AD FRAME 42 .AAMVN,002 MINI DUMMY CARD 42.AAMVN.003 PCMCIA DUMMY CARD 42 .AAMVN.004 TOUCHP AD BRACKET (Note: The ACTUAL spare part: touchpad bracket does NOT contain touchpad bracket gesket. However the touchpad bracket image here has the touchpad bracket gesket. If you need to replace the touchpad bracke[...]

Chapter 6 105 CPU INTEL YONAH CORE DUO FSB- 667 2.0G 2M SL8VP KC.25001.DTP CPU INTEL YONAH CORE DUO FSB- 667 2.16G 2M SL8VN KC.26001.DTP CPU INTEL YONAH CORE SOLO FSB- 667 1.66G 2M SL8VY KC.13001.STP COMBO MODULE COMBO MODULE 24X GBASE W/ BEZEL 6M.AAMVN.001 OPTICAL BRACKET 33.AAMVN.002 COMBO BEZEL G-BASE 42.AAMVN.01 1 DVD COMBO,PHILIPS SCB5265 ,GB,[...]

106 Chapter 6 DVD-RW DRIVE 8X DUAL PHILIPS SDVD841 W/O BEZEL KU.00809.004 DVD-RW DRIVE 8X DUAL TOSHIBA TS-L532U W/O BEZEL KU.00801.005 DVD-RW MODULE 24X SUPER MUL TI GBASE W/BEZEL 6M.AAMVN.003 OPTICAL BRACKET 33.AAMVN.002 SUPER MUL TI BEZEL GBASE 42.AAMVN.013 DVD-RW DRIVE 8X SUPER MUL TI TOSHIBA TS-L632D W/O BEZEL KU.00801.014 DVD-RW DRIVE 8X S-MUT[...]

Chapter 6 107 HDD/HARD DISK DRIVER HDD 100G 5400RPM SEAGA TE ST9100824A KH.10001.007 HDD 100G 5400RPM TOSHIBA MK1032GAX KH.10004.002 HDD100G 5400RPM HGST MORAGA+ HTS541010G9A T00 ROHS F/W:A60A KH.10007.004 HDD 100G 5400RPM SAMSUNG HM100JC KH.1000B.002 HDD 120G 5400RPM SEAGA TE ST9120821A LF MERCURY 2 FW:3.06 KH.12001.024 HDD 120GB TOSHIBA 2.5 IN. 5[...]

108 Chapter 6 HDD 120G 5400RPM SA T A SAMSUNG HM120JI M60S LF FW: YF100-10 KH.1200B.002 HDD INSULA TOR 42.AAMVN.005 HEA TSINK CPU HEA TSINK 34.AAMVN.001 FINGER HEA TSINK 34.AAMVN.002 KEYBOARD AS9800 KEYBOARD DARFON US INTERNA TIONAL KB.AAK07.001 AS9800 KEYBOARD DARFON CHINESE KB.AAK07.002 AS9800 KEYBOARD DARFON SP ANISH KB.AAK07.003 AS9800 KEYBOARD[...]

Chapter 6 109 AS9800 KEYBOARD DARFON HUNGAIAN KB.AAK07.017 AS9800 KEYBOARD DARFON NORW A Y KB.AAK07.018 AS9800 KEYBOARD DARFON DANISH KB.AAK07.019 AS9800 KEYBOARD DARFON TURKISH KB.AAK07.020 AS9800 KEYBOARD DARFON CANADIAN F RENCH KB.AAK07.021 AS9800 KEYBOARD DARFON GREEK KB.AAK07.023 AS9800 KEYBOARD DARFON HEBREW KB.AAK07.024 AS9800 KEYBOARD DARFO[...]

11 0 Chapter 6 LCD BEZEL 19" W/LOGO 60.AAMVN.006 LCD COVER W/LOGO 60.AAMVN.007 LCD BARCKET L W/HINGE 19.1IN. SAMSUNG 33.AAMVN.003 LCD BARCKET R W/HINGE 19.1IN. SAMSUNG 33.AAMVN.004 LCD 19IN. WXGA+ SAMSUNG L TN190- M2-000 8MS 300NITS NON-GLARE LK.19106.002 LCD MODULE 19.1" WXGA+ CMO NON-GLARE 6M.AAMVN.012 INVERTER BO ARD 19IN. TDK XAD369NR[...]

Chapter 6 111 LCD MODULE 19.1" WXGA+ SAMSUNG GLARE 6M.AAMVN.013 INVERTER BO ARD 19IN. TDK XAD369NR 4 LAMPS 19.AAMVN.001 LCD CABLE 19.1IN. SAMSUNG W/CCD CABLE 50.AAMVN.01 1 WIRELESS ANTENNA FOR 19.1IN. 25.AAMVN.001 CCD CAMERA 1.3M LOGITECH 56.AAMVN.002 LCD BEZEL 19" W/LOGO 60.AAMVN.006 LCD COVER W/LOGO 60.AAMVN.007 LCD BARCKET L W/HINGE 19[...]

11 2 Chapter 6 LCD MODULE 20.1" WXGA+ AUO NON-GLARE 6M.AAMVN.022 INVERTER BO ARD 20IN. TDK XAD313NR 6 LAMPS 19.AAMVN.002 LCD CABLE 20.1IN. AUO W/CCD CABLE 50.AAMVN.022 WIRELESS ANTENNA FOR 20.1IN. 25.AAMVN.002 CCD CAMERA 1.3M LOGITECH 56.AAMVN.002 LCD BEZEL 20" W/LOGO 60.AAMVN.008 LCD COVER W/LOGO 60.AAMVN.007 LCD BARCKET L W/HINGE 20.1IN[...]

Chapter 6 11 3 MAINBOARD G72M/128MB SA T A W/O CPU W/VG A HEA TSI NK & PC MCIA SLOT & RTC BA TTER Y MB.AAK0B.001 MAINBOARD G72M/128MB SA T A W/O CPU W/VG A HEA TSI NK & PC MCIA SLOT & RTC BA TTER Y MB.AAK0B.001 MAINBOARD G72M/256MB SA T A W/O CPU W/VG A HEA TSI NK & PC MCIA SLOT & RTC BA TTER Y MB.AAK0B.002 MAINBOARD G73M/12[...]

11 4 Chapter 6 SO-DIMM DDRII533 512MB NANY A NT512T64UH8A1FN-37B LF KN.51203.023 SO-DIMM DDRII533 512M ELPIDA GU33512AGEPN612C KN.51209.005 SO-DIMM DDRII533 1GB MANY A NT1G T64UH8A0BN-37B LF KN.1GB03.006 SO-DIMM DDRII533 1GB INFINEON HYS64T128021HDL-3.7-B KN.1GB02.030 SO-DIMM DDRII533 1GB SAMSUNG M470T2953CZ3-CD5 LF KN.1GB0B.004 MEMORY(DDR2 667) SO[...]

Chapter 6 11 5 TOUCHP AD BRACKET GASKET (Highlighted with red circles) 47.AAMVN.003 EXTERNAL ANTENNA SET 25.AAMVN.004 ACCESSORY ACER BLUETOOTH VOIP CARD PHONE KIT V2.2 W/CD & MANUAL LC.BTH01.008 REMOTE CONTROLLER RC-802 48KEY RT .8020A.001 MCERC-200 REMOTE CONTROLLER LC.MCE05.001 MCEIR-210 RECEIVER LC.MCE05.002 MCEBS-220 IR BLASTER LC.MCE05.003[...]

11 6 Chapter 6 SCREW 86.AAMVN.007 SCREW 86.AAMVN.008 SCREW 86.AAMVN.009 SCREW 86.AAMVN.010 SCREW 86.AAMVN.01 1 SCREW 86.AAMVN.012 Category No. Part Name and D escription Acer Part No.[...]