AMX RMS Interface for Lotus manuel d'utilisation

Administrator’s Guide Enterprise Applications RMS Resource Management Suite ® (v3.3 or higher) Last Revised: 2/13/2012[...]

AMX Software License and Warranty Agreement • LICENSE GRANT . AMX grants to Licensee the non-exclusive right to use the AMX Software in the manner described in this License. The AMX Software is licensed, no t sold. This license does not grant Licensee the right to create derivative wor ks of t he AMX Software. The AMX Software consists of general[...]

Table of Contents i RMS - Administrator’s G uide Table of Contents RMS Resource Management Suite ......................... ............................................. 1 Overview .............................. ......................... ........................ .................... ............... 1 Additional Document ation ............... .....[...]

ii RMS - Administrat or’s Guide Table of Contents Scheduling System Plug-ins ....................... ........................ ......................... ............ 11 Getting Started .......... ....................................................................... ............... 13 Running the Configuration Wizard .............................[...]

Table of Contents iii RMS - Administrator’s G uide System Settings - SNPP . ............. ................ ................ ................ ............. ................. ..... 34 System Settings - SNMP ............. ............. ................ ................ ................ ............. ......... 35 System Settings - RFID Track ing ....[...]

iv RMS - Administrat or’s Guide Table of Contents Resetting the RMS Dashboard .... ......................... ........................ ......................... .. 56 RMS Hotlist ................. ....................................................................... ............... 57 Overview ........... ......................... ..............[...]

Table of Contents v RMS - Administrator’s G uide View Group Setting Page ......................... ................ ............. ................. ................ .. 76 Editing a Group ............. ................ ............. ................ ................ ................. ................ .. 76 Modify Group Settin g Page ...... .......[...]

vi RMS - Administrat or’s Guide Table of Contents Management - Internal Log Page ..... .................... ........................ ......................... .. 95 Exporting an Internal Log ................ ............. ................ ................. ................ ............. ... 96 Viewing Exported Internal Lo gs ...... ..............[...]

Table of Contents vii RMS - Administrator’s G uide Power Reports - D evice Power ......................... ............. ................. ................ ............. 11 9 Power Reports - D evice Power Resul ts ............................. ................ ................ .......... 120 Power Reports - System Power (De tailed) ..............[...]

viii RMS - Administrat or’s Guide Table of Contents Administrative Reports - S ystem Users Re sults ..... ................ ................. ................ . 14 8 Internal Log Report Page ............ ......................... ........................ ......................... 148 Internal Log Entry Page ............. ................ .........[...]

Table of Contents ix RMS - Administrator’s G uide User's Guide .................... ......................... ................... ......................... ................ 165 Version Information Page ......................... ........................ ......................... ........... 165 View Readme ......... .................... .....[...]

x RMS - Administrat or’s Guide Table of Contents Resetting Column Sortin g .. ................. ................ ................ ................ ................ ........ 179 Setting Schedu ling View Hou rs .... ............. ................ ................ ................. ................ . 180 User Profile Page ...........................[...]

RMS Resource Management Suite 1 RMS - Administrator’s Guid e RMS Resource Management Suite Overview The AMX Resource Mana gement Suite (RMS) is a line of so ftware solutions designed for IT professionals, facility managers a nd meeting/classroom users looking for a way to manage, monitor and/or schedule up to 1,000 rooms and an unlimited number o[...]

RMS Resource Management Suite 2 RMS - Administrator’s Guide RMS Supported Databases  Microsoft SQL Server 2008 Express Edition (for systems with less than 300 rooms only; download av ailable free from Microsoft)  Microsoft SQL Server 2008 Standard Ed ition  Microsoft SQL Server 2008 En terprise Edition  Microsoft SQL Serve[...]

RMS Resource Management Suite 3 RMS - Administrator’s Guid e Additional System Requirements  Microsoft .NET Frame work 2.0  Internet Information Services (IIS) 6.0 ( for W indows 2003 servers )  Internet Information Services (IIS) 7.0 ( for W indows 2008 servers )  Adobe Acrobat Reader 7.0.5 or later Windows 2008 Server - [...]

RMS Resource Management Suite 4 RMS - Administrator’s Guide Network Configuration The RMS application is a cli ent/server applicat ion wher e the NetLinx system acts as the client and the RMS application server listens for conne ctions from NetLinx systems. NetL inx and the RMS application serv er communicate using TCP/IP so ckets. In order to es[...]

RMS Resource Management Suite 5 RMS - Administrator’s Guid e Installation The RMS SDK The best method of implementing any RMS code supporti ng an application of the RMS suite is to download the RMS SDK. W ithin the RMS SDK is a sample RMS CodeCrafter f ile (you will need to download RMS CodeCrafter from www .amx.com). Open the RMS CodeCrafter fil[...]

RMS Resource Management Suite 6 RMS - Administrator’s Guide The RMS application can pr o vide Notificatio n through SMTP e-mail and Simple Network P ager Protocol (SNPP). Configuring for SMTP is al ways recommended if it is av ailable. Confi gurin g for SNPP should be based on whether your users ha ve pagers that support SNPP . Logging Configurat[...]

RMS Resource Management Suite 7 RMS - Administrator’s Guid e 4. Ensure the Anonymous access option is disabled and the Integrated W indows authentication option is enabled. 5. When done, press OK to sav e the configur ation. 6. Next, e xpand the RMS web application virtua l directory and f ind the folder named " dynamicResour ces " 7. N[...]

RMS Resource Management Suite 8 RMS - Administrator’s Guide Device Monitoring Framework The RMS application provides de vi ce monitoring through a user extensible framew ork. This framew ork allows yo u to customize what devices are monitored, the conditions that indi cate a problem or fault, and what type of problem or fault this condi tion repr[...]

RMS Resource Management Suite 9 RMS - Administrator’s Guid e Parameter Values Each parameter has a set of values used to determine what conditions i ndicate a problem and what type of problem this condition represents. Th es e valu es are supplied when the parame ter is registered , and consist of the follo wing: Parameter Values • Name This is[...]

RMS Resource Management Suite 10 RMS - Administrator’s Guide All parameters must be registered by the NetLinx system. The administrator cannot add parameters from the RMS application console. The admini strator can modify Threshold V alue, Comparison Operator , and Status T ype for any parameter . This provid es the administrator with the abi lit[...]

RMS Resource Management Suite 11 RMS - Administrator’s Guid e For instance, if the pre vious value for Projector La mp Hours is 999 and the ne w value is 1001 and the threshold is set to 1000 and the threshol d operator is set as "Greater Than", the RMS server check s to see if the pre vious value compared to the threshold, i.e. 999 is [...]

RMS Resource Management Suite 12 RMS - Administrator’s Guide[...]

Getting Started 13 RMS - Administrator’s Guid e Getting Started Running the Configuration Wizard The RMS Configuration W izar d runs during your initial in stallation of the RMS application. Therea fter , to access the wizard click on the S tart button , select Pr ograms, AMX Resource Managemen t Suite , and select RMS Configuration W izard. For [...]

Getting Started 14 RMS - Administrator’s Guide Adding Notifications Once a user has been created, notifications can be assigned. 1. Click Management > Notifications under Administration in the na vigation menu. 2. Click Create New Notification . The Create Ne w Notifications page opens. 3. Click Select for the Gr oup. Select the Group from the[...]

RMS Configuration Wizard 15 RMS - Administrator’s Guid e RMS Configuration Wizard Overview The RMS Configuration W izard is used to guide you through the initia l setup and conf iguration of your RMS application suite server . After insta lling an RMS application you must comp lete the Configuration W izard to register and enable your serv er . A[...]

RMS Configuration Wizard 16 RMS - Administrator’s Guide Click Next to continue to Database . Database RMS uses a single central da tabase for all data storage. This da tabase can be configured in the RMS Configuratio n W izard. Database - Connection The next step is to verify the RMS database conne ction (FIG. 3): FIG. 2 RMS Configuration Wizar d[...]

RMS Configuration Wizard 17 RMS - Administrator’s Guid e Database - Configurati on The Configuration screen allows y ou to manually configure th e database connection settings (FIG. 4). Y ou need to specify the database server na me/address and the da tabase/catalog n ame. Click Next to proceed. Database - Updates The Database Updates screen indi[...]

RMS Configuration Wizard 18 RMS - Administrator’s Guide Product Selection RMS supports se veral ver tical markets. Use the RMS Installation T ype drop-do wn menu in the Product Selection screen (FIG. 6) to select one of the following branches of RMS to install as your serv er .  MeetingManager - Presentati on Facilities  ClassroomMana[...]

RMS Configuration Wizard 19 RMS - Administrator’s Guid e Web Services - Virtual Directory The RMS user interfaces are web pages designed to run in W indows IIS Serv er . This configuration step guides you through the proper setup of the IIS V irtual Directory . 1. Enter the name of the virtual director y used for the RMS web pages, in the V irtua[...]

RMS Configuration Wizard 20 RMS - Administrator’s Guide Services The RMS server softw are is comprised of a collection of Windo ws NT Services.  NT Services allo w the program to load automa tically on computer boot up and to run unattended without a user being logged onto the computer .  NT Services must be re gistered with the W ind[...]

RMS Configuration Wizard 21 RMS - Administrator’s Guid e Services - Register Initially , the RMS services are not re gistered. Click the Register Services b utton to start the registration process (FIG. 10) . If the External Appointment Mana gement/Scheduling System option was selected in the Appointment Management/Scheduling System step , the se[...]

RMS Configuration Wizard 22 RMS - Administrator’s Guide Click Next to continue. Services - Start After the RMS services ha ve been re gistered, you must start them. Click the St a r t S e r v i ce s button on the Start Services screen (FIG. 13). As the Configuration W izard is st arting each service , a dialog indicates the star tup status (FIG. [...]

RMS Configuration Wizard 23 RMS - Administrator’s Guid e Click Next to proceed. Licensing RMS requires a Server serial number , and the approp riat e client licenses to pro vide either Asset management or Scheduling functions as desired (FIG. 16). If the number of NetLinx connected syst ems is greater than the number of li censes av ailable you c[...]

RMS Configuration Wizard 24 RMS - Administrator’s Guide Licensing Summary - Asset Li censes vs. Scheduling Lice nse The follo wing table prov ides a su mmary of feat ures that are " enabled" with each license t ype: Licensing - Server Li censes T o obtain RMS licensi ng, contact AMX at:  AMX Global Customer Service - 800-222-0193 [...]

RMS Configuration Wizard 25 RMS - Administrator’s Guid e Click Next to continue. Click Next to continue. Enter Server Serial Number The Enter Server Serial Number window (FIG. 17) allo ws you to set th e RMS server serial number , company name and c ontact information. The Manual Aut horization button allo ws you to authorize your RMS server with[...]

RMS Configuration Wizard 26 RMS - Administrator’s Guide 3. Click the Manual Authorization butto n. The Manual Authorization dialog box opens. 4. T ype the AMX provided authorization k ey in the field pro vided and click OK . Licensing - Client Li censes RMS requires additional Client Licenses . Additional Client Licenses can be entered no w , or [...]

RMS Configuration Wizard 27 RMS - Administrator’s Guid e OS Permissions Certain NTFS and registry acce ss permissions may be required by the AMX RM S Scheduling Manager service to access re sour ces on the RMS server . OS Permissions - Servic e User The Conf iguration W izard automatically crea tes the appr opriate NTFS and re gistry a ccess perm[...]

RMS Configuration Wizard 28 RMS - Administrator’s Guide OS Permissions - Web User Certain NTFS permissions ar e required for the users of the web pages to access resources on the RMS server . The Confi guration W izard automatic ally creates th e appropriate NTFS permissi ons for the web users. Below is a list of f iles and director ies that requ[...]

RMS Configuration Wizard 29 RMS - Administrator’s Guid e System Settings In the System Settings section, the Configuration W i zard configures application- specific setti ng and options. System Settings - Ne tLinx The first step in the System Settings section is NetLinx Server Settings (FIG. 23). All NetLinx systems must connect to the RMS server[...]

RMS Configuration Wizard 30 RMS - Administrator’s Guide System Settings - Securi ty Use the options in the Security Settings screen to determine if you want to require user authen tication to access the RMS administrative web interface (FIG. 24).  If you want user authentication , check the Enable User Account Management option. If the Enab[...]

RMS Configuration Wizard 31 RMS - Administrator’s Guid e Once the default administrator account has been establis hed, you can not r eturn to this step to alter it. If the default administrato r account ha s already been configured and you retu rn to this step, the Conf iguration W izard indicates The Administrator account has already been config[...]

RMS Configuration Wizard 32 RMS - Administrator’s Guide System Settings - Appo intments If the Internal Appointment M anagement/Scheduling System option was selected on the Appointment Management/Scheduling System step , you are presented with the Appointment Options screen (FIG . 27). Click Next to continue. If the External Appointment Mana geme[...]

RMS Configuration Wizard 33 RMS - Administrator’s Guid e After completing these sett ings, click Next to continue. System Settings - SMTP SMTP (Simple Mail T ransport Protocol) is the standard for sending email on the Internet. RMS uses SMTP for sending email noti fications to users. Enter all the appr opriate SMTP settings i n the SMTP Email Sys[...]

RMS Configuration Wizard 34 RMS - Administrator’s Guide 2. Enter the email address you wish to send the test message. Y ou can optionally modify the subject and message to send. 3. When ready , press the Send T est Message button to send the text message. 4. When you hav e competed testing, click Close . Click Next to continue. System Settings - [...]

RMS Configuration Wizard 35 RMS - Administrator’s Guid e When you hav e completed testing, click Clos e . Click Next to continue. System Settings - SNMP SNMP is the network management prot ocol used almost exclusively in TCP/IP netw orks. SNMP provides a means to monitor rooms, systems, and devices in the RMS system. Enter all the appropriate SNM[...]

RMS Configuration Wizard 36 RMS - Administrator’s Guide System Settings - RFID Track ing RMS can track RFID de vices. This option can be enabled or disabled via options in the RFID T racking Options screen (FIG. 34). Click Next to continue. System Settings - Logging RMS can record room de vice and parameter changes to an internal database log as [...]

RMS Configuration Wizard 37 RMS - Administrator’s Guid e Click Next to continue. System Settings - Syslog SYSLOG logging can also be used to log messages. Y ou need to supply the Sysl og Serv er IP Address or hostname and the Syslog IP Port to enable communication in the SYSLOG Op tions screen (FIG. 36). The default SYSLOG IP port is 514 and does[...]

RMS Configuration Wizard 38 RMS - Administrator’s Guide System Settings - Reporting RMS can provide detailed reporting on room de vice and parameter changes based on a tracked history . Specify reporting preferences in the Reporting Options screen (FIG. 37). Place a check next to Enable Reporting to allo w for this function. Y ou must also specif[...]

RMS Configuration Wizard 39 RMS - Administrator’s Guid e When selecting this option you can select a NIST time server from the NIST T ime Server drop- down list or type in your o wn N IST time server address. Y ou can click the Synchronization b utton to test the time synchronization process. Click Next to continue. Name & Logo RMS allows use[...]

RMS Configuration Wizard 40 RMS - Administrator’s Guide Finished Congratulations you hav e completed th e Configur ation W izard (FIG. 40). Y ou can return to the Conf iguration W izard at any time to update or mo dify RMS settings. Now that the RMS server is fully conf igured, the admini strati ve web pages are ready to use and the server is rea[...]

Database Wizard 41 RMS - Administrator’s Guid e Database Wizard Overview RMS includes a utility program called th e Database W izar d . The Database W izard tool performs the following:  T ests the RMS application database connection.  Modifi es the RMS application database connection settings.  Creates new RMS application datab[...]

Database Wizard 42 RMS - Administrator’s Guide First, the Database W izard checks the ex isting RMS application database connectio n. If a connection error is dete cted, you are prompted to re-configure th e database conn ection settings (see the Configuring Connection Settings section on page 50). Otherwise, click Next to continue to the main me[...]

Database Wizard 43 RMS - Administrator’s Guid e Select this option to import data in to or to exp ort data from the c onfigured RMS application database. Y ou can use the export option to backup the data in your RMS application database. 3. Convert RMS Database Select this option to conv ert the currently configured database to an alternat e data[...]

Database Wizard 44 RMS - Administrator’s Guide Import / Ex port 1. Import to RMS database. Select this option t o import data into the configured RMS application datab ase. 2. Export Data from RMS database. Select this option to e xport data from the conf igur ed RMS application databa se. Y ou can use the e xport option to backup the data in you[...]

Database Wizard 45 RMS - Administrator’s Guid e Click Next to begin creating the new database. The Database W izard creates the database structure of t ables, then imports a ll of the default data into the ne w database. When the processes ha ve completed, the Data base W izard automatically rec onfigures the RMS applicatio n connection settings [...]

Database Wizard 46 RMS - Administrator’s Guide Remove A Database The Database Wizard can remove an e xisting RMS application database fo r the following database platforms:  Microsoft SQL Server 2005 Y ou need to pro vide the following information:  Microsoft SQL Server Address  Use W indows Authentication or  Use SQL Serv[...]

Database Wizard 47 RMS - Administrator’s Guid e After the database has been removed, the Database W izar d performs a database c onnection test and then returns to the main menu. Importing Data The Database W izard can import data f iles that were exp orted using this tool. This data f ile is an XML formatted collection of al l the records in the[...]

Database Wizard 48 RMS - Administrator’s Guide After the export file has been completed, the Database W izar d returns to the main m enu. Converting A Da tabase The Database W izard can fully automate the steps require d to migrate from an existing database to a n alternate database platform. The Database W i zard can migrate between any of the f[...]

Database Wizard 49 RMS - Administrator’s Guid e After the migration process has comple ted, the Database W izard performs a database connection test and then returns to the main menu. Applying Update Scripts The Database W izard can perform da tabase maintenance and updates of the configured RMS application database using Update Scri pts. Databas[...]

Database Wizard 50 RMS - Administrator’s Guide The Database W izard tests to ensure th at the update script can be applied to the existing co nfigured database. It also ensures that the update script has not already been applied to the database. If these tests are passed, you are prompted with the Ready T o Update message. If the update script do[...]

RMS Web User Interface 51 RMS - Administrator’s Guid e RMS Web User Interface Overview All navig ation is done via the menu located on the left of the screen. Categories are in bold with their corresponding menu options indented beneath them. Sign in Page The Sign In page is the initial page of all RMS ap plicati ons. Access and vie wable ar eas [...]

RMS Web User Interface 52 RMS - Administrator’s Guide RMS Web User Interface (Cont.) • Configura tion Page: The options contained in the Configuration Page allow you to configure many aspects of the RMS system. Configurati on options are organized into the following categories: • Appointment Settings ( Events) • Internal Log • Notificatio[...]

RMS Administration 53 RMS - Administrator’s Guid e RMS Administration Administration Page The Administration Page (FIG. 56) is a men u listing of the f ollowing Adm inistrator menu item s: FIG. 56 RMS Administration Page Administration Page - Administrator menu items • RMS Dashboard V iew your custom user-defined portal. • Hotlist View the ex[...]

RMS Administration 54 RMS - Administrator’s Guide[...]

RMS Dashboard Pa ge 55 RMS - Administrator’s Guid e RMS Dashboard Page Overview The RMS Dashboar d page is the initial page viewed when you log into the RMS application (FIG. 57). In addition to the navigation menu, th e Dashboard is comprised of two columns, arr anged and populated by user defined information. By default the RMS Dashboard contai[...]

RMS Dashboar d Page 56 RMS - Administrator’s Guide Restore Contents The Restor e Contents section is a collection of W eb Part def initi on files that ha ve been previously remo ved from the Dashboard. 1. Place a check in the box next to the item s you want to restore to the Dashboard. 2. Select the colum n within which you w ant the content disp[...]

RMS Hotlist 57 RMS - Administrator’s Guid e RMS Hotlist Overview The Hot List is the main vie w of the except ion-based reporting system . All items provide a l ink to resolve that particular item. Unassigned NetLinx Systems The Hot List displays any ne w NetLinx systems that hav e connected to the RMS application (FIG. 58). When a new NetLinx sy[...]

RMS Hotlist 58 RMS - Administrator’s Guide Parameter Needing Attention Any issues that need attention in the RMS appl ication are displayed on the Hot List (FIG. 59). If no issues need attention, no items are disp layed in the Hot List. The HotList checks the RMS serv er for updates behind the scenes and the page is only refreshed if new HotList [...]

RMS Hotlist 59 RMS - Administrator’s Guid e Resetting a R oom When Appearing In Parameter Needing Att ention List If a notific ation has been set for a devic e it is necessary to reset it in the Hot List. 1. Select th e Hot List from the menu on the left side of the RMS application page. 2. Select Reset for the offending parameter . Responding To[...]

RMS Hotlist 60 RMS - Administrator’s Guide[...]

System Status Page 61 RMS - Administrator’s Guid e System Status Page Overview The System S tatus Page allows you to view the status of all rooms on a single screen (FIG. 62). Each room entry lists the Room Name , Room Power Status, Help Request , Room Communication Error , System Err or , Maintenance Issues , Network Errors, and Security Errors.[...]

System Status Page 62 RMS - Administrator’s Guide Viewing Device Information on the System Status Page 1. Select System Status in the menu on the left si de of the RMS application. 2. Expand the group name containing the status you w ant to check. 3. Select the room name to vie w the device information page. View Devices Page The V iew Devices pa[...]

System Status Page 63 RMS - Administrator’s Guid e Each de vice can hav e one or more monitored parameters . They are collap sed within the table directly below the de vice and contain the following informatio n: Create Device Page The Cr eate Device page allows you to enter device inf orm ation for a monitored device (FIG. 64). Access this page [...]

System Status Page 64 RMS - Administrator’s Guide Execute Control Fun ction Page The Execute Contr ol Function page allo ws you to ex ecut e control functions at the de vice le vel wi thin specif ied rooms (FIG. 65). i!-ConnectLinx provides the me chanism to expose act ions to the RMS server and to manage action execution on the NetLinx system. O[...]

System Status Page 65 RMS - Administrator’s Guid e i!-ConnectLinx handles this request and presents it to the NetLinx program for ex ecution. See the i!-ConnectLinx section of the RMS Pr ogrammer ’ s guide for details on programming. Device Informatio n Page The Device Information page lists the de vice settings and allows you to modify them (F[...]

System Status Page 66 RMS - Administrator’s Guide The NetLinx Device Informatio n section contains information for the NetL inx device with which this device is associated. For instance, if a projec tor is connected to NetLinx through an NXC-COM2 card, this table will contain information about the NXC-COM2 card. The Device RFID T racking section [...]

System Status Page 67 RMS - Administrator’s Guid e Modify Device Information Page T o modify a device, click Modify . The Modify Device Information Page allows you to c hange va lues (FIG. 67). While in this screen, you can ma ke changes to t he Device Information and Device Logging sections of the Device Informatio n page. See Also:  Devic[...]

System Status Page 68 RMS - Administrator’s Guide Device Parameter Page Parameter information attrib uted to a device monitored by the RM S app lication is listed i n the Device Parameter page (FIG. 68). FIG. 68 Device Pa rameter Pag e Parameter Settings • Name The name of the parameter being monitored. • Current V alue The value of the param[...]

System Status Page 69 RMS - Administrator’s Guid e  History - Launches the Device Paramete r History Page section on page 70.  Modify - Launches the Modify Parameter Page section on page 7 1.  Delete - Deletes th e parameter . See Also : Configur e Notificat ion T emplate Page section on page 156 - modify notificati on templates[...]

System Status Page 70 RMS - Administrator’s Guide Device Parameter History Page The Device Parameter History page contains status trac king information for each de vice assigned to a room (FIG. 69).  Delete - Clears the Device P arameter History . FIG. 69 Device Parame ter History Pag e Device Parameter History • Server Ti me The date and[...]

System Status Page 71 RMS - Administrator’s Guid e Modify Parameter Page Make changes to e xisting device parameters via this page.  Reset - Resets all settings for the parameter to def ault v alues.  Save - Confirms the changes for the parameter changes and returns to the Device Parameter Page  Cancel - Exits to the Device Para[...]

System Status Page 72 RMS - Administrator’s Guide Viewing Device parameters 1. Select System S tatus from the menu on the left si de of the RMS application. 2. Expand the group name containing the status you w ant to check. 3. Select the room name to vie w the device information page. 4. Click Vi e w for the sele cted paramete r in the Device Lis[...]

System Status Page 73 RMS - Administrator’s Guid e Viewing Detailed Device Info rmation 1. Select System S tatus from the menu on the left si de of the RMS application. 2. Expand the group name containing the status you w ant to check. 3. Select the room name to vie w the de vice information page. 4. Click Vi e w for the selected parameter in the[...]

System Status Page 74 RMS - Administrator’s Guide Deleting Device Info rmation 1. Select System S tatus from the menu on the left si de of the RMS application. 2. Expand the group name containing the status you w ant to check. 3. Select the room name to vie w the device information page. 4. Click Vi e w for the sele cted paramete r in the Device [...]

Management Page 75 RMS - Administrator’s Guid e Management Page Overview The screen images inc luded in this document sho w the term "Exhibit" rather than "Room" for thi s tab and associated options. The terms are intercha ngeable, as diff erent versions RMS are speci fically tailore d to differen t types of installations (in [...]

Management Page 76 RMS - Administrator’s Guide Example Group structures:  City  Building  Floor  Campus  Building  Floor  Country  City  Department Creating a New Group 1. From the Management - Rooms page, select Cr eate New Group . 2. In the Cr eate New Gr oup Page (FIG. 73 on page 75), type [...]

Management Page 77 RMS - Administrator’s Guid e Modify Group Setting Pag e Deleting Groups 1. Select a group, and click Vi ew Group . The V iew Gr oup Setting page opens. 2. Click Delete . Create New Room Page Select Create Room in the Management - Rooms page to access the Cr eate New Room page (FIG. 74): The Cr eate New Room page allows yo u to [...]

Management Page 78 RMS - Administrator’s Guide Create New Room Page Options Room Inf or mation • Name The name of the room. • Location The location of the room • Owner Room’s owner • Master A drop down list to select the NetLinx master with which the room is associated. Room Propert ies • T ime zone and Use Daylight Savings This is th[...]

Management Page 79 RMS - Administrator’s Guid e View Room Settings Page Viewing Room Se ttings 1. Rooms are displayed in the Rooms windo w of the Management - Rooms page. 2. Select a room, and click Vi e w . The V iew Room Setting page (FIG. 75) opens. FIG. 75 View Room ("Exhibit") Settings Page View Room Settings Page Room Inf or matio[...]

Management Page 80 RMS - Administrator’s Guide See Also...  Internal Log Report Page section on page 148  V iew Devices Page section on page 62  V iew System Page section on page 92  Send Question Page section on page 80 Send Question Page Use the RMS application interf ace to communicate simple questions to select ed room[...]

Management Page 81 RMS - Administrator’s Guid e Creating a New Room 1. In the Management - Rooms page, select Create Room . 2. In the Cr eate New Room Page , type the Room Information;  The fields are Name, Location, Owner .  If there is a NetLinx ma ster , select it from the drop-down combo box. 3. Enter the Room Properties;  T[...]

Management Page 82 RMS - Administrator’s Guide Sending a Question to a Ro om 1. In the Management - Rooms page, select Vi e w . 2. In the V iew Room Settings Page , click Send a Question . The Send Question page opens. 3. T ype your Question in the field pro vided. 4. Select your Answer type. If you selected Multiple Choic e , type the possible a[...]

Management Page 83 RMS - Administrator’s Guid e Create New User Account Page A user must be in pl ace in order for the RMS applic ation to send notifications. In addition, users are used to control access to the system. Once a user has been created, notificat ions can be assigned. New Users are created via opt ions in the Cr eate New User Account[...]

Management Page 84 RMS - Administrator’s Guide Once the user’ s inform ation is in place, select the Save but ton to complete the addition. Edit User Page The f ields on the Edit User page match those of th e Cr eate New User Account page (see FIG. 78 on page 83).  Any changes needed to be made to a pr ee xisting user must be made in the [...]

Management Page 85 RMS - Administrator’s Guid e 6. Set the Notification T ime Span ; your choices are Disable Notifications, A lways Send Notification s, and Only Send Notification On parameter . 7. Click Save to save, Cancel to cancel. How Do I Disable/Enable A U ser? 1. Select Management > Users in the menu on the left si de of the RMS appli[...]

Management Page 86 RMS - Administrator’s Guide Create New Role FIG. 80 Create New Role Create New Role options • Role Name The fr iendly name of the security level or "role" within the RMS server . • Description A brief description of the role and the rights it holds. • Available Users Users within the RMS appl ication that can be[...]

Management Page 87 RMS - Administrator’s Guid e Edit Role Page The f ields on the Edit Role page match those of the Cr eate New Role page (see FIG. 80 on page 86).  Any changes needed to be made to a pr ee xisting user must be made in the Edit Role page.  Once the user’ s information is in place, select the Sa ve butt on to complete[...]

Management Page 88 RMS - Administrator’s Guide Management - Notifications Page The Management - No tifications page list allows you to c onfigure notif ications for y our facility . Any user can be configured to recei ve not ifications for any co mbination of groups, r ooms and status types. Once a user has been created, notif ications ca n be as[...]

Management Page 89 RMS - Administrator’s Guid e Create New Notification Page Notifications are create d via options in the Cr eate New Notifications page (FIG. 82): FIG. 82 Create New Notification Page Create New Notification Page Options • Enabled A check in this box activates the notification. • Group/Rooms The group or rooms for this notif[...]

Management Page 90 RMS - Administrator’s Guide Edit Notification Page Y ou can only modify the deliv e ry opt ions of an e xisting notification. Creating a Notification 1. In the Management - Notifications Page , select Create New Notification . The Cr eate New Notification page (FIG. 82 on page 89) opens. 2. Check the box ne xt to Enabled to act[...]

Management Page 91 RMS - Administrator’s Guid e Changing the Domain Pa th For Noti fications By default, when a notif ication is sent out the link does no t utilize th e fully qualif ied domain name. Y ou can change the domain path such that those outside of the immediate network can use the link. T o change the host name: 1. Stop all RMS service[...]

Management Page 92 RMS - Administrator’s Guide View System Page Use the Vi e w S y s t e m page to view details on each syst em listed in the Management - Systems page.  Vie w R o o m - Launches the V iew Room Settings Page section on page 79.  Control Functions - Launches the Execute Contr ol Function Page section on page 64. Viewing[...]

Management Page 93 RMS - Administrator’s Guid e Management - Devices Page The Management - Devices page enables you to enter device informat ion for a monitored de vice or search for an existing de vice (FIG. 84). Create Device Page Select Create De vice in the Management - Devices Page to access the Cr eate Device page (FIG. 85): FIG. 84 Managem[...]

Management Page 94 RMS - Administrator’s Guide Device Sear ch Page Select Device Search in the Management - Devices Page to access the De vice Sear ch page (FIG. 86): Y ou can select an item from one or more of the search criteria to perform your search. The results of your search appear in the Device Search Result page (FIG. 87). Create Device ?[...]

Management Page 95 RMS - Administrator’s Guid e Management - Internal Log Page The Internal Log displays parameter changes that reached their thresholds for de vices that are configured to report to the Internal Log. Th e Intern al Log is a histor ical re cord of all fa ults on the RMS application system. The Internal Log can be e xported a nd sa[...]

Management Page 96 RMS - Administrator’s Guide See Also...  Internal Log Report Page section on page 148  Configur e Internal Log Page section on page 154 Exporting an Internal Log 1. In the Management - Internal Log page, name your inte rnal log f ile in the Export Log Name fie ld . 2. Click Export . Viewing Exported Internal Logs 1.[...]

Management Page 97 RMS - Administrator’s Guid e Create Control F unction Macro Page Use the options in the Cr eate Contro l Function Macr o page (FIG. 90) to create your o wn macros where you establish which rooms are affected a nd what actions are taken. FIG. 90 Create Control Function Macro Page Create Control Function Macro Page Options • Na[...]

Management Page 98 RMS - Administrator’s Guide Edit Macro Page The f ields on the Edit Macr o page match those of the Create Contr ol Function Macr o page (FIG. 90 on page 97). The options in the Edit Macr o page allow yo u to add and remov e rooms, groups and macros from an existing Control Functio n macro. Schedule Macr o Page After you ha ve c[...]

Management Page 99 RMS - Administrator’s Guid e Control Function Macro Sc hedules Page The Contr ol Function Macr o Schedules page lists all scheduled Control Function macros (FIG. 92). Creating a New Macro 1. In the Management - Contr ol Functions page (FIG. 89 on page 96), click Create New Macr o . The Cr eate Contr ol Function Macr o page open[...]

Management Page 100 RMS - Administrator’s Guide Viewing a Macro 1. In the Management - Contr ol Functions page (FIG. 89 on page 96), locate your macro and click Vi e w . The Edit Macr o page opens. 2. Edit an y of the follo wing:  Rename the macr o in the Name field.  Select or deselect the rooms and or group s included in the macro; [...]

Management Page 101 RMS - Administrator’s Guid e Management - RFID Tags Page RFID tags are manage d via options in the Management - RFID T ags page (FIG. 93): Tag Details Page The T ag Details page (FIG. 94) displays information about th e RFID tag including the Room Name, Reader Address, and Signal Strength of the ta g. This information is view-[...]

Management Page 102 RMS - Administrator’s Guide Assign Tag to Device Page Click Assign on the Management - RFID T ags page to assign a de vice to an RFID tag, via the Assign T ag to Device page (FIG. 95). Use the options on this page to sele ct the appropriate Room a nd De vice to assign to the selected RFID ta g. FIG. 95 Assign Tag to Device pag[...]

Reporting Page 103 RMS - Administrator’s Guid e Reporting Page System Reports Page The RMS applications support a v a riety of dif ferent reports designed to help you diagnose and imp rove the user’ s experience with the system netw ork. The system reports are organized into the follo wing ca tegories:  Room Reports  Power Reports ?[...]

Reporting Pag e 104 RMS - Administrator’s Guide Room Reports System Reports - Help Requests This report provides a count of all he lp requests entered by an or ganizer within the paramete rs designated. FIG. 97 System Reports - Help Requests System Reports - Help Requests • Period T he time parameter the report is to run within . Click the cale[...]

Reporting Page 105 RMS - Administrator’s Guid e System Reports - Help Req uests Results System Re ports - Hel p Reques ts (Detaile d) This report pro vides a list of a ll help requests entere d by an organizer within the designated parameters plus the qualif ier Request like (FIG. 99). FIG. 98 Help Requests Results Help Requests Results • Resid[...]

Reporting Pag e 106 RMS - Administrator’s Guide System Reports - Help Request s (Detailed) Results Help Requests (Detailed) • Period T he time parameter the report is to run within . Click the calendar(s) to select a date; otherwise, type the date in the field provided. • On/After - Select s all instances on or after the designated date. • [...]

Reporting Page 107 RMS - Administrator’s Guid e System Reports - Residenc e Usage This report provides the number of hours all rooms included in the repor t ha ve been scheduled via the RMS application's schedulin g feature within the paramete rs specified (FIG. 101). If the scheduling features of the RMS application are not being used, this[...]

Reporting Pag e 108 RMS - Administrator’s Guide System Reports - Residence Usage Results System Reports - Source Usage This report provides th e number of hours an or ganize r has used a source within an y gi ven room and any number of sources a vailable (FIG. 103). FIG. 102 System Reports - Residence Us age Results System Reports - Residence Usa[...]

Reporting Page 109 RMS - Administrator’s Guid e System Reports - Source Usag e Results System Reports - Source Usage • Period T he time parameter the report is to run within. Click the calendar(s) to select a da te; otherwise, type the date in the field provided. • On/After - Selects all inst ances on or after the designated date. • On - Se[...]

Reporting Pag e 110 RMS - Administrator’s Guide System Reports - Cumulative La mp Hours This report provides the number of ho urs a projector lamp wa s powered on within the designated parameters for all rooms included in th e report. (FIG. 105) FIG. 105 System Report s - Cumulative Lamp Hours System Reports - Cumulat ive Lamp Hours • Period T [...]

Reporting Page 111 RMS - Administrator’s Guid e System Reports - Cumulati ve Lamp Hours Results System Reports - Cumulative Lamp Hours (Cont.) • Options • Device li ke - A keyword search for specific device items. • Manufacturer like - A keyword search for specif ic manufacturer name. • Model like - A keyword search for specific model typ[...]

Reporting Pag e 112 RMS - Administrator’s Guide System Reports - Transport Run Tim e This report provides the nu mber of hours a transport de vice was running between the start and end dates for all rooms included in the report (FIG. 107). FIG. 107 System Reports - Transp ort Run Time System Reports - Transport Run Time • Period T he time param[...]

Reporting Page 113 RMS - Administrator’s Guid e System Reports - Transport Run Ti me Results System Reports - Transport Run Time (Cont.) • Options • Device li ke - A keyword search for specific device items. • Manufacturer like - A keyword search for specif ic manufacturer name. • Model like - A keyword search for specific model type. Hou[...]

Reporting Pag e 114 RMS - Administrator’s Guide System Reports - Current Source Usage This report provides all of the data found on the Sour ce Usage viewing page in the RMS web user interface (FIG. 109). FIG. 109 System Reports - Current Source U sage System Reports - Current Source Usage • Options • Source Device Nam e like - A keyword sear[...]

Reporting Page 115 RMS - Administrator’s Guid e System Reports - Current Source Usa ge Results FIG. 110 System Report s - Current Source Usage Result s System Reports - Current Source Usage Results • Room Name of the room. • Source Name of the source. • Current V alue Usage, in hours, of the source since date/time listed in Since column •[...]

Reporting Pag e 116 RMS - Administrator’s Guide System Reports - Current Lamp H our This report provides all of the data found on the Cu rrent Lamp Hours vie wing page in the RMS web user interface (FIG. 111). FIG. 111 System Reports - Current L amp Hour System Reports - Current Lamp Hour • Options • Device Name like - A keyword sear ch for a[...]

Reporting Page 117 RMS - Administrator’s Guid e System Reports - Current Lamp Hours Results FIG. 112 System Repo rts - Current Lamp Hours Resu lts System Reports - Current Lamp Hours Results • Room The friendly name for the room to wh ich t he monitored device is associated. • Projector/Display Name of the projector . • Model Manufacturer a[...]

Reporting Pag e 118 RMS - Administrator’s Guide Power Reports Power Reports - System Power This report provides the number of hou rs each system has been powered on withi n the parameters for all rooms included in the report. FIG. 113 Power Report s - System Power Power Reports - System Power • Period T he time parameter the report is to run wi[...]

Reporting Page 119 RMS - Administrator’s Guid e Power Reports - System Power Results Power Reports - Device Power This report provides the number of hour s a device has been po wered on within the parameters for all devices in all rooms included in the report (FIG. 115). FIG. 114 System Power Results System Power Results • Residence The rooms b[...]

Reporting Pag e 120 RMS - Administrator’s Guide Power Reports - Devi ce Power Results Power Reports - Device Pow er (Cont.) • Options • Device like - A keyword search for specific device items. Hours used: • >= - Selects all instances that are greater than and equal to the number you place in the field. • = - Selects all instances that[...]

Reporting Page 121 RMS - Administrator’s Guid e Power Reports - System Power (Detailed) This report pro vides the tim es each system w as turned on or of f between the start and end dates for all rooms included in the report (FIG. 117). This report includes a large quantity of data, it is recommended th at you run this report for a single room an[...]

Reporting Pag e 122 RMS - Administrator’s Guide Quality of Service Reports Quality of Service Reports - System Online This report provides the count, numbe r of minutes, and quality of service for each NetLinx system that reported Offline between the start and end dates for all rooms in cluded in the report (FIG. 119). This report is based on the[...]

Reporting Page 123 RMS - Administrator’s Guid e Quality of Service Reports - System Online Re sults Quality of Service Reports - System Online (Cont.) • Options % QOS (Percentage of Quality of Service): • >= - Selects all instances that are greater than and equal to the number you place in the field. • = - Selects all instances that are [...]

Reporting Pag e 124 RMS - Administrator’s Guide Quality of Service Reports - Dev ice Online This report provides the count, number of minutes, and q u ality of service for each NetLinx device that reported Offline between the start and end dates for all rooms incl uded in the report (FIG. 121). This report is based on the Device Online parameter [...]

Reporting Page 125 RMS - Administrator’s Guid e Quality of Servic e Reports - Dev ice Online Results Quality of Service Reports - Device Online (Cont.) • Options % QOS (Percentage of Quality of Service): • >= - Selects all instances that are greater than and equal to the number you place in the field. • = - Selects all instances that are[...]

Reporting Pag e 126 RMS - Administrator’s Guide Quality of Service Reports - Dev ice Communicatio ns This report provides the count, number of minutes, and quality of service fo r each NetLinx de vice that was not able to communicate within th e parameters for all rooms included in the report (FIG. 123). This report is based on the Device Communi[...]

Reporting Page 127 RMS - Administrator’s Guid e Quality of Servic e Reports - Dev ice Communicatio ns Results Quality of Service Reports - Device Communications (Cont. ) • Options • Device like - A keyword search for specific device items. % QOS (Percentage of Quality of Service): • >= - Selects all instances that are greater than and eq[...]

Reporting Pag e 128 RMS - Administrator’s Guide Quality of Service Reports - Dev ice Control Failu res This report provides the count for each de vice NetLinx wa s not able to control with in the parameters for all rooms included in the report (FIG. 125). This report is based on the Contr ol Failur e parameter . FIG. 125 Quality of Service Report[...]

Reporting Page 129 RMS - Administrator’s Guid e Quality of Service Reports - Dev ice Control Failures Resu lts Scheduler Reports Scheduler Reports - Help Requests This report provides a count of all help entered by an y user within the parameters for all rooms included in the report (FIG. 127). FIG. 126 Quality of Service Reports - De vice Contro[...]

Reporting Pag e 130 RMS - Administrator’s Guide Scheduler Reports - Help Request s Results Scheduler Reports - Help Requests • Period T he time parameter the report is to run within . Click the calendar(s) to select a date; otherwise, type the date in the field provided. • On/After - Selects all instances on or af ter the designated date. •[...]

Reporting Page 131 RMS - Administrator’s Guid e Scheduler Reports - Help Requests (Detailed) This report pro vides a list of all he lp entered by any user within the pa rameters for all r ooms included in the report (FIG. 129). FIG. 129 Scheduler Reports - Help Req uests (Detailed) Scheduler Reports - Help Requests (Detailed) • Period T he time[...]

Reporting Pag e 132 RMS - Administrator’s Guide Scheduler Reports - Help Re quests (Detailed) Results Scheduler Reports - Room Usage This report provides the number of hours a room has been scheduled via the RMS applicat ion's scheduling feature for all rooms within the para meters for all rooms included in the report (F IG. 130). If the sch[...]

Reporting Page 133 RMS - Administrator’s Guid e Scheduler Reports - Room Usage Results This report provides the number o f minutes a source has been selected, i.e., vi ewed, for all sources in all rooms within the parameters for all room s included in the report (FIG. 132). Scheduler Reports - Room Usage • Period T he time parameter the report [...]

Reporting Pag e 134 RMS - Administrator’s Guide Scheduler Reports - Source Usage FIG. 133 Scheduler Report s - Source Usage Scheduler Reports - Source Usage • Period T he time parameter the report is to run within . Click the calendar(s) to select a date; otherwise, type the date in the field provided. • On/After - Select s all instances on o[...]

Reporting Page 135 RMS - Administrator’s Guid e Scheduler Repo rts - Source U sage Results Running a System Report 1. Select Reporting > System Reports in the menu on the left side of the RMS application. The System Reports page opens. 2. Select one of the follow ing Reports from the drop do wn menu:  Help Requests (see the System Report[...]

Reporting Pag e 136 RMS - Administrator’s Guide  De vice Control Failures (see the Quality of Servic e Reports - Device Contr ol Failur es section on page 128 for more information.)  Help Requests (see the Scheduler Reports - Help Requests section on page 129 for more information.)  Help Requests (Detailed) (see the Scheduler Re[...]

Reporting Page 137 RMS - Administrator’s Guid e Tracking Reports Tracking Reports - Device Activity This report displays a device-centric vi e w of the device’ s RFID tag activity ov er a user-defined period of time (FIG. 135).  The report is groupe d by de vice name.  Only rooms conf igured for RFID appear in this report. FIG. 135 [...]

Reporting Pag e 138 RMS - Administrator’s Guide Tracking Reports - D evice Activity Results Tracking Reports - D evice Activity (De tailed) This report displays a device-centric vi e w of the device’ s RFID tag activity over a user -defined per iod of time.  The report is grouped by de vice name (FIG. 137).  Only rooms conf igured f[...]

Reporting Page 139 RMS - Administrator’s Guid e Tracking Reports - Device Acti vity (Detailed) Results Tracking Reports - Device Activity (Detailed) • Optio ns • Dev ice like - A keywor d search for specific devices. • Manufacturer like - A keyword search for a specific device manufacturer . • Model like - A keyword search for a specific [...]

Reporting Pag e 140 RMS - Administrator’s Guide Tracking Reports - Room Activity This report displays a room-centric vi ew of the de vice’ s RFID tag activity over a user -defined per iod of time (FIG. 139). The report is grouped by room name. Only room s configured for RFID appear in this report. FIG. 139 Tracking Report s - Room Activity Trac[...]

Reporting Page 141 RMS - Administrator’s Guid e Tracking Reports - R oom Activity Results Tracking Reports - Device Locatio n This report displays a room-centric view of the de vi ce’ s RFID tag’ s current lo cation (FIG. 141). If the RFID tag is not currently online, the report gi ves the last known location of the RFID tag. The report is gr[...]

Reporting Pag e 142 RMS - Administrator’s Guide Tracking Reports - D evice Location Resu lts Tracking Reports - Device Location • Options • Name like - A keyword search for name of the device. • Manufacturer like - A keyword se arch for a specific device manufacturer . • Model like - A keyword search for a specific device model. • T ag [...]

Reporting Page 143 RMS - Administrator’s Guid e Tracking Reports - Device Batter y Levels This report displays a room-centric vi ew of the de vice’ s RFID tag and thei r current battery le vels (FIG. 143). The purpose of this report is to provide a quick report for RFID tag’ s battery leve l. The report is grouped by dev ice name. Only dev ic[...]

Reporting Pag e 144 RMS - Administrator’s Guide Tracking Reports - Device Battery Le vels Results FIG. 144 Tracking Reports - Device Battery Levels Results Tracking Reports - Device Battery Levels Results • Device The name of the device . • Room Name The name of the r oom in which the device resides. • Manufacturer The name of the device ma[...]

Reporting Page 145 RMS - Administrator’s Guid e Administrative Reports Administrative Report s - Device Inventory This report pro vides a detailed l isti ng of all de vices (excl uding source usage devices) in the RMS system (FIG. 145). The report is gr ouped by room name. Administrative Reports - Device Inventory Results FIG. 145 Device Inventor[...]

Reporting Pag e 146 RMS - Administrator’s Guide Administrative Re ports - Control Syste m Inventory This report provides a detailed list ing of all the control masters defi ned in the RMS system (FIG. 147). Administrative Reports - Devi ce Inventory Results (Cont.) • Device Serial Number The ser ial number of the device. • Device RFID T ag ID[...]

Reporting Page 147 RMS - Administrator’s Guid e Administrative Repo rts - Control System Inventory Results Administrative Reports - System Users This report provides a detailed li sting of all users defi ned in the RMS system (FIG. 149). FIG. 148 Administrative Reports - Control System Inventory Results Administrative Repo rts - Cont rol System I[...]

Reporting Pag e 148 RMS - Administrator’s Guide Administrative Reports - Sy stem Users Results Internal Log Report Page The Internal Log displays parameter changes that reached their threshold s for devices that are conf igured to report to the Internal Log. The Internal Log is a historical record of all fa ults on the RMS appl ication sy stem. T[...]

Reporting Page 149 RMS - Administrator’s Guid e Internal Log Entry Page The Internal Log Entry page pro vides detailed in formation for each log entry on the RMS server . Viewing Log Entries 1. Select Reporting > Internal Log in the menu on the left side of th e RMS applicat ion. The Internal Log Report page opens. 2. Select your log entry fr [...]

Reporting Pag e 150 RMS - Administrator’s Guide Source Usage Page Display current source usage for all rooms (FIG. 151). Rooms are displayed in a tree view based on groups. Expand all to see all rooms, Collapse all to collapse all groups. For each sourc e: The Reset button resets the room’ s source usage. Viewing Sour ce Usage Reports 1. Select[...]

Reporting Page 151 RMS - Administrator’s Guid e Lamp Hours Report Page Display current lamp hours for all rooms (FIG. 152). R ooms are displayed in a tree view based on groups. Expand all to see all rooms, or collapse all to collapse all group s. Sh ow triggered, displays lamps that should be replaced wi thin the ne xt two wee ks. Viewing Lamp Ho[...]

Reporting Pag e 152 RMS - Administrator’s Guide[...]

Configuration Page 153 RMS - Administrator’s Guid e Configuration Page Appointment Settings Page These settings allow you to set the master appointment modification passwo rd and the number of days to retain appointments (FIG. 153). Configuring The System Storage Settings 1. Select Configuration > Appointments in the menu on the left side of t[...]

Configuration Page 154 RMS - Administrator’s Guide Setting the Appointment Master Password 1. Select Configuration > Appointments in the menu on the left side of the RMS application. The Appointment Settings page opens. 2. T ype to set the Appointment master password . Leaving this f ield bla nk disables this feature. 3. Click Save to sav e. C[...]

Configuration Page 155 RMS - Administrator’s Guid e See Also...  Internal Log Report Page section on page 148  Management - Internal Log Page section on page 95 Configuring the In ternal Log 1. Select Configuration > Internal Log in the menu on the left side of the RMS application. The Configure Internal Log page opens. 2. Place a [...]

Configuration Page 156 RMS - Administrator’s Guide Configure Notification Template Page T emplates are used by the RMS appl ication to format emails, pager messages and log messages (FIG. 155). Each template pro vides the RMS application with a bloc k of te xt for use in HTML emails, Plan T ext emails, Pager messages and log messages. See Also...[...]

Configuration Page 157 RMS - Administrator’s Guid e Create New Template Page The RMS applicatio n comes with a default template for each tem plate type. Y ou can create additional template types to ov erride the text used fo r notif ication via the options in the Cr eate New T emplate page (FIG. 156). For an y template type, you can create a cust[...]

Configuration Page 158 RMS - Administrator’s Guide Configure Notification Template (Cont.) • Default Te m p l a t e When enabled, this is the default setting and format for your notification s. • Insertable Items Each template can con tain placeholders that are r eplaced with data specific to the event whe n the notification is generated. For[...]

Configuration Page 159 RMS - Administrator’s Guid e Viewing a Notifica tion Template 1. Select Configuration > Notification T e mplates in the menu on the left side of the RMS application. The Configure Notif ication T emplate page opens. 2. Select a template from the table and click Vi e w . Creating a new Noti fication Template 1. Select Con[...]

Configuration Page 160 RMS - Administrator’s Guide Copying a Notifi cation Template 1. Select Configuration > Notification T empl ates in the menu on the left side of the RMS application. The Configure Notif ication T emplate page opens. 2. Select a template fr om the table right-click and select Copy . This will create a co py of your selecte[...]

Configuration Page 161 RMS - Administrator’s Guid e System Licensing Page The RMS application is licensed by the total number o f rooms that can be conf igured within the system. For each room required, you need either one Scheduling license, one Asset license, or both. When adding a room, the licensing information is di splayed to let you know h[...]

Configuration Page 162 RMS - Administrator’s Guide If the number of NetLinx connected syst ems is greater than the number of li censes av ailable you can still track them in th e Unassigned Net Linx Systems se ction of the HotList . Y ou will need more Cl ient Licenses before you can create rooms for these systems. The RMS application can run wit[...]

Configuration Page 163 RMS - Administrator’s Guid e Hotlist Settings Page The Hotlist Settings page allo ws you to create custom system responses to Help and Maintenance requests (FIG. 159). Creating a New Help Response 1. Select Configuration > Hot List Setting in the menu on the left side of the RMS application. T he Hotlist Settings page op[...]

Configuration Page 164 RMS - Administrator’s Guide[...]

Help Page 165 RMS - Administrator’s Guid e Help Page Overview The Help page is a list of links that can aid you in getting the best uses out of the RMS application. About RMS Application Page This page contains copyright inform ation and version fo r the application. Administrator's Guide In addition to the features co vered i n the User’ [...]

Help Page 166 RMS - Administrator’s Guide Connections Pa ge The Connections page is used to display the RMS server connect ion settings and a ll current TCP/IP connections to the RMS Server from NetLinx masters. The connection listi ng includes an internal connection identifier , the system identifier and the remote IP a ddress and port of the Ne[...]

Help Page 167 RMS - Administrator’s Guid e Displaying the Resource Lo okup Table 1. Select Help > System Diagnostics in the menu on the left side of the RMS applicat ion. Click the Resour ces tab at the top of the page . The Resources page opens. 2. Place a check in the box Display Resour ce Lookup T able to enable. Remo ving the check disable[...]

Help Page 168 RMS - Administrator’s Guide[...]

Sitemap Page 169 RMS - Administrator’s Guid e Sitemap Page Overview The Sitemap is a hier archal list of links to e very page a vailable within the RMS a pplication; this page is restricted and populated according to the role of th e user currently logged in to the RMS application (FIG. 160). Click on any link to go directly to the desired applic[...]

Sitemap Page 170 RMS - Administrator’s Guide[...]

RMS Scheduling Page 171 RMS - Administrator’s Guid e RMS Scheduling Page Overview The RMS Scheduling page provides li nks to vie wing the application sc hedule, crea ting an entry to the schedule, and access to the PDF v ersion of the User’s Guide. View Schedule Page The RMS Scheduling page provides li nks to vie wing the schedule in ei ther Da[...]

RMS Scheduling Page 172 RMS - Administrator’s Guide Week View Page The W eek view lists all appointments for the selected room for a partic ular 7 day period. Double-clicking on any day in the week will open the Day V iew Page section on page 171. Opening Week View 1. Select V iew Schedule > W eek V iew in the menu on the left side of the RMS [...]

RMS Scheduling Page 173 RMS - Administrator’s Guid e Opening Month Vi ew 1. Select V iew Schedule > Month V iew in the menu on the left side of th e RMS application. The Month V iew page opens. 2. Y ou can change rooms by selecti ng them from the drop down menu, Select a r oom . 3. Y ou can change the month in vie w by clic king on another day[...]

RMS Scheduling Page 174 RMS - Administrator’s Guide Add Appointment (Cont.) • Recurring: When checke d, this option makes the meeting a recurring event. • Pattern: Daily Makes the recurring sc heduled meeting a daily pattern. • Every __ days(s) - text field for n umber of days between daily recurring meeting • Every weekday - executes the[...]

RMS Scheduling Page 175 RMS - Administrator’s Guid e Appointment Details Page The Appointment Details page allo ws you to assign text and ima ges to the appointme nt. MeetingManager ex ecutes any predefined Control Fu nctions, if av ailable, and provides welcome text to your attendees (FIG. 162). FIG. 162 Appointment Details Pag e Appointment Det[...]

RMS Scheduling Page 176 RMS - Administrator’s Guide Creating an Appointment 1. Select Add Appointment in the menu on the left side of the RM S application. The Add Appointment page opens. 2. In the drop do wn menu, Room , select the room that w ill host the appointment or search for a room by clicking Sear ch (See Conducting a Room Sear ch sectio[...]

RMS Scheduling Page 177 RMS - Administrator’s Guid e 3. Set the Automation Contr ol , if applicable, to set the prese t to exec ute manually or automatically . Select the Contr ol Event from the drop-down menu (FIG. 163). 4. Click the RMS Appointment Details tab to acce ss the Appoi ntment Details page. 5. Enter display te xt in the lines pro vid[...]

RMS Scheduling Page 178 RMS - Administrator’s Guide Room Search Results Page Based on the criteria used in the Room Sear ch Page section on page 177, choose the room to use from the list displayed on this page. Conducting a Room Search 1. Select Add Appointment in the menu on the left side of the RM S application. The Add Appointment page opens. [...]

RMS User Page 179 RMS - Administrator’s Guid e RMS User Page Sign in Page The Sign in page is th e access page for RMS. The Username and Password are unique to each user . How Do I Si gn In To RMS? 1. T ype the URL of your RMS server into your web bro wser . 2. T ype your username in the f ield provid ed. 3. T ype your passwor d in the f ield pro[...]

RMS User Page 180 RMS - Administrator’s Guide Setting Schedu ling View Hours 1. Select Settings > Pr efer ences in the menu on the left side of the RMS application. The Preferences page opens. 2. Select the block of hours fr om the drop down menu, 3. Click Save to sav e the setting. User Profile Page The User Profile page allo ws the user to c[...]

RMS User Page 181 RMS - Administrator’s Guid e 3. Enter your ne w Passwor d in the provided f ield. 4. Confirm Passwor d in the provided fi eld. 5. Click Save to sav e the setting. Setting User Notification Time Span 1. Select Settings > Profile in th e menu on the lef t side of the RMS application. The User Prof ile page opens. 2. Click the P[...]

RMS User Page 182 RMS - Administrator’s Guide Creating new User Notifications 1. Select Settings > Notifications in the menu on the left side of the RMS application. The User Notifications page opens. 2. Click Cr eate New T emplate to launch the Cr eate New Notification Page section on page 181. 3. Place a check in the box, Enabled . 4. Select[...]

RMS Touch Panel Pages 183 RMS - Administrator’s Guid e RMS Touch Panel Pages Overview Included within the RMS SDK are G4 touch panel page s for your RMS installation. Based on NetLinx code configuration, th e panel boots up as either a W elcome or In-room panel page. RMS Welcome Page This page is displayed on the pa ne l outside of the meeti ng r[...]

RMS Touch Panel Pages 184 RMS - Administrator’s Guide RMS Meeting Request Dialog When scheduling a meeting at the W elcome panel, it is necessary to provide the scheduler with information and parameters for the mee ting. Meetings scheduled at the panel are non-repeating meetings only . T ouch the fi elds to select them. Finding a Meeting In a Ro [...]

RMS Touch Panel Pages 185 RMS - Administrator’s Guid e  Unsuccessful - the meeting has not been created. 4. Press OK . Extending a Meetin g At the Welcome panel W ithin the We l c o m e page, press Extend Meeting . RMS extends the meeting in 15 minute increme nts. Both successful and failed e xtension attempts recei ve a message.  Con[...]

RMS Touch Panel Pages 186 RMS - Administrator’s Guide 2. press Ye s . Based upon your scheduling system’ s support of this feature, yo u will see either:  Confirmed - the meeting has been ended.  Unsuccessful - the meeting has not been ended. Ringing The Doorbell W ithin the We l c o m e page, press Ring Doorbell . The Doorbell dial[...]

RMS Touch Panel Pages 187 RMS - Administrator’s Guid e RMS In-Room Page This page is displayed on the pa nel inside of the meeting room. FIG. 171 RMS In-room Pag e RMS In-room Page 1 Meeting roo m schedule The schedule for the meeti ng room. Navigate back and forwar d through the schedule using the EARLIER and LA TER buttons at the top and bottom[...]

RMS Touch Panel Pages 188 RMS - Administrator’s Guide Finding a Meeting In a Ro om’s Schedule 1. Press the EARLIER and LA TER buttons within the Meeting r oom schedule area. 2. Once you ha ve located the meeting, pre ss the meeting to se e more information. Creating a Meeti ng At The In-Room Panel 1. W ithin the In-room page, press Cr eate Meet[...]

RMS Touch Panel Pages 189 RMS - Administrator’s Guid e Ending a Meeting E arly At The In-Room Panel 1. W ithin the In-r oom page, press End Me eting . The Confirm Mee ting End dialog box opens. 2. press Ye s . Based upon your scheduling system’ s support of this feature, you will see either:  Confirmed - the meeting ha s been ended. ?[...]

RMS Touch Panel Pages 190 RMS - Administrator’s Guide Using the Room’s Calendar 1. W ithin the In-room page, press Room Calendar . The Room Calendar (FIG. 176) opens. 2. The first drop down menu allows you to change mont hs. Press the current mont h to access other months. 3. The second drop down menu allo ws you to change years. Press the curr[...]

RMS Touch Panel Pages 191 RMS - Administrator’s Guid e Placing a Help Request 1. W ithin the In-r oom page, press He lp . The Help Request dialog box opens. 2. T ype your message using the on-screen keyboard. 3. Press Send . There are 2 responses you can expect fro m the Help Desk:  Message from Help Desk Press OK to confirm.  Questio[...]

RMS Touch Panel Pages 192 RMS - Administrator’s Guide Placing a Service Request 1. W ithin the In-room page, press Service . The Service Request dialog box opens. 2. T ype your message using the on-screen keyboard. 3. Press Send ; RMS will confirm with you that the request has been sent. FIG. 180 Question from Help Desk FIG. 181 Service Request[...]

RMS Touch Panel Pages 193 RMS - Administrator’s Guide[...]

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