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Apex Digital Apex EmergeCard Remote Access manuel d'utilisation

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Tout d'abord, le manuel d’utilisation Apex Digital Apex EmergeCard Remote Access devrait contenir:
- informations sur les caractéristiques techniques du dispositif Apex Digital Apex EmergeCard Remote Access
- nom du fabricant et année de fabrication Apex Digital Apex EmergeCard Remote Access
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- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Apex Digital Apex EmergeCard Remote Access ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Apex Digital Apex EmergeCard Remote Access et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Apex Digital en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Apex Digital Apex EmergeCard Remote Access, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Apex Digital Apex EmergeCard Remote Access, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Apex Digital Apex EmergeCard Remote Access. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Run Y our Servers Smarter EmergeCard Remote Access User Guide[...]

  • Page 2

    Emerg eCard Remote A ccess Us er Gui de © 2001 Apex Inc. All ri gh ts rese rved. July 2001 Pri nted in the Unit ed States of A merica Apex Pa rt Number 053-0191-00 The inform atio n co nta ined in th is g uid e is sub je ct t o ch ang e w ithou t no tice . Ap ex In c. s ha ll not b e liable for t ec hnic al or e d itoria l err ors o r omis sion s [...]

  • Page 3

    Em erge Ca rd Re mo te A cces s U se r G u ide Co nte nt s • • • • i Contents 1. Overview 1 Emer ge Card R emot e Acc ess Ov ervie w ........................................................................... 1 Pack age Cont ent s ...................................................................................................... 2 Key Fe[...]

  • Page 4

    Em erge Ca rd Re mo te A cces s U se r G u ide Co nte nt s • • • • ii Scre en Upd ate R ate ....................................................................................... 33 Chan ged- Seg ment G rid.................................................................................. 34 Usin g Fun ction K eys ..........................[...]

  • Page 5

    Em erge Ca rd Re mo te A cces s U se r G u ide Overview • • • • 1 1. Overview Eme rg eC ard Re mote Access Ov er vi ew Th e EmergeCard i s the f astest and most reli able way to remo tely contro l and man age your entir e serv er popul atio n — no mat ter wher e you ar e, and no ma tter wher e you r serv ers are! The Eme rge C ard pr ovid[...]

  • Page 6

    Em erge Ca rd Re mo te A cces s U se r G u ide Overview • • • • 2 Package C ont ents Emerge Card CD containing the EmergeCard R emote Access User Gui de and the E merge sof tware Emer geCard In stal l Car d Save Your Emerge Pac kaging Apex sh ips the Em erge system in pack aging desi gned to prot ect its com ponents dur ing shi pping an d h[...]

  • Page 7

    Em erge Ca rd Re mo te A cces s U se r G u ide Overview • • • • 3 Key Featu res Fea tur e Desc ripti on OSC AR C om pa tible On-S cre en Co nfigu rat ion an d A ctivit y Rep ortin g. Co mpa tib le with OSCAR-enabl ed switches such as Ou tLook an d Viewpoi nt, whi ch provi de access to all of the commands and f unctio ns of Apex’ s conso l[...]

  • Page 8

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 4 2. Installat ion Sys tem Requ irem ents The f oll owi ng are the r ecommended sy stems for your EmergeCar d. Recomm ended system s: • Comp aq 1850R • Compaq Prosi gnia Seri es • Co mpa q P rolia nt Se rie s • Dell Power Ed ge 6300 • Dell Dim ens ion S erie s •[...]

  • Page 9

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 5 Ins tallation Ch ecklist Follo w th e s tep s o utlin ed in th e c hec klist be low t o ins tall yo ur Em erg e rem ote com pu te r sys tem . 1 Check the contents of the p ackag e 2 Plan the Emer ge sy stem op tions Connec tion options Location options Remote access opti [...]

  • Page 10

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 6 Pl anni ng Y our E mer ge Syste m Op tions Before you se tup your ne w Eme rge system, take a few minutes to plan your layout. A quick revi ew of your o pt ions will fac ilitat e a qu ick, trou ble -fre e ins ta llatio n. System connection opti ons You may connect y our E[...]

  • Page 11

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 7 Vid eo resolution sup port opti ons The Emerg e supp orts stan dard high-re solution VGA v ide o up to 1024 x 768 @75 Hz re fresh rate. • 640 x 480 @60 Hz • 640 x 480 @72 Hz • 640 x 480 @75 Hz • 640 x 480 @85 Hz • 800 x 600 @56 Hz • 800 x 600 @60 Hz • 800 x [...]

  • Page 12

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 8 Ins talling you r EmergeCard The exa ct in sta llat ion p roc ed ure you will fo llow to inst all yo ur Em erg eC ar d will d e pe nd o n th e computer system brand y ou are usi ng. The f oll owin g instructi ons giv e you th e essential steps to accompli sh your install [...]

  • Page 13

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 9 Conn e ct ing to an OutL ook Switch or a Server The Emerge can be attached directly to an OutLook switch or to a server to all ow the remote user to gain access to servers or remotely access commands and fun ctionali ty of remote swit ches. Connect direct ly to a server T[...]

  • Page 14

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 10 To connect to a sw itch console p ort or server 1 Ma ke s ure t he E mer ge syst em is turn ed off and unp lug ge d. 2 Pl ace the uni t in t he desired l ocati on. Th e maxi mum len gth of cable between t he Emerge sy stem and a c omp ute r or s witch sho uld b e n o mor[...]

  • Page 15

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 11 Connect ing to a Mu lti-us er OutLook S witch The E merge can be con nected to an O utLook mul ti-u ser swi tch in two dif feren t wa ys: eith er t o a user consol e or sy stem port. Co nnect to a s witch con sol e por t Emerge can be connected to one of the user con sol[...]

  • Page 16

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 12 To co nne ct to an O utL ook multi-us er s witch 1 Ma ke s ure t he E mer ge syst em is turn ed off and unp lug ge d. 2 Place the unit in the desired location. 3 Connect the v ideo, mouse, an d keyboar d intercon necting cables to their respecti ve jack s on the back pan[...]

  • Page 17

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 13 Conn ecting t o a Viewpoint Us er Pod Att ac hing the Eme rg e to a us er p od allow s a rem ote use r to utiliz e th e O SC AR me nus to a cc es s commands and functionality of the Viewp oint switch. Connect a monitor if you want to perform setup or mai ntenance lo call[...]

  • Page 18

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 14 To connect to a user pod 1 Ma ke s ure t he E mer ge syst em is turn ed off and unp lug ge d. 2 Place the E merge syst em in th e desired l ocatio n. The max imum cable len gth bet ween the E merge and the t arget syst em shoul d be no lo nger than 1 2 feet. 3 Connect th[...]

  • Page 19

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 15 Con nectin g to a V iewpoint U ser Pod and S yst em Pod Att ac hing the Em erg e t o a syst em po d a nd u se r po d a llows a re mot e u se r to u tilize the OSC AR me nus to access the commands an d functio nality of the Vi ewpoint sw itch and per form mai ntenance on [...]

  • Page 20

    Em erge Ca rd Re mo te A ccess Us e r Gu ide In sta llation • • • • 16 To co nne ct to a us er po d and s ystem po d 1 Ma ke s ure t he E mer ge syst em is turn ed off and unp lug ge d. 2 Pl ace the uni t in th e desired l ocatio n, no l onger than 12 feet from a user pod. 3 Connect the mou se, video, an d keyboar d intercon necting cables [...]

  • Page 21

    Em erge Ca rd Re mo te A cce ss Us e r Gu ide Co nfig urat ion • • • • 17 3. Configura tio n Confi gur ing Yo ur Eme rg e Car d Afte r ins ta lling yo ur Em er ge Ca rd, follow the st ep s lis te d b elo w in th e C onfig ura tion Ch ec klist b e fore operat ing your new system. Conf igur ation che cklis t 1 Ins tall and confi gure the Emer[...]

  • Page 22

    Em erge Ca rd Re mo te A cce ss Us e r Gu ide Co nfig urat ion • • • • 18 Ins tall an d Con figu re th e Emerge S oft ware Onc e yo ur ne w Em er ge Ca rd is ins talle d yo u will n ee d t o ins tall yo ur Em erg e s oft ware . To insta ll and c onf igur e you r Eme rge s of tware 1 Inser t the E merge CD i nto t he Syst em’s CD- ROM driv[...]

  • Page 23

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 19 4. Operation Usin g the Emerge Applicat ion This c ha pte r d es crib es how to o pe rat e you r Eme rg e s oftw are . The follow ing c he cklis t will h elp you in operat ing and cu stomiz ing y our Em erge envi ron ment. Ref erence th e fol lowi ng pages for detail s on ea[...]

  • Page 24

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 20 Launchi ng the Eme rg e Ap pl ica tion To gain acc ess f rom the remote c omputer thro ugh Emerge to th e target system 1 Dou ble -clic k the Eme rge ico n to o pe n th e Em erg e app lica tion . If this is the first ti me you are running the Emerge, you w ill use t he Switc[...]

  • Page 25

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 21 Usin g the Swit ch Conf iguration Wizard To use the Switc h Con figu ratio n Wizar d 1 Doubl e -cli ck the Eme rge icon on the de sktop of the Administrator Remote Control console to open Emerge. 2 If t his is the first time you ha ve la unc hed Em erg e o r if no win dow s [...]

  • Page 26

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 22 4 Se le ct t he type of s witc h b eing us ed . C lick Next . -or- Select (O ther) if you ar e using an Apex compatibl e switch and select the asso ciated sw itch model. Clic k Next . 5 A dial og box appear s asking i f additi onal sw itches are ti ered fro m this swi tch. S[...]

  • Page 27

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 23 6 Yes brin gs up a dial og box ask ing wh ich por ts the tier ed switch es are attached to . Select All or Ports. (If you sel ect Ports , proceed t o Step 10 .) Cli ck Next . 7 If y ou select All , yo u are asked i f all the switch es are the same type. Sel ect Yes or No an [...]

  • Page 28

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 24 8 Se lec tin g Yes b ring s up a d ialo g b ox th at a sks you to ide ntify t he tier ed swit ch t ype . 9 Select the tiered sw itch and cl ick Next . A dial og box appear s where y ou enter the name y ou want as soc iate d with ea ch Po rt. S ele ct h ow you wa nt t he w in[...]

  • Page 29

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 25 10 If y ou select Port s , a dial og box appears aski ng you to enter t he port nu mbers and/ or port range s, s epa rate port numb ers a nd/or rang es with comma s. 11 Se le ctin g Next brings u p a dialog box aski ng if al l tier ed Switches ar e the same type. Select Yes [...]

  • Page 30

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 26 15 If y ou select Yes, but I want to use the s ame window for all ports when y ou fir st en counter the Switch Configuration Wizard di alog box and cli ck Next , a di alog box appears aski ng you to enter a title for the Target Sy stem Wind ow. 16 Enter the ti tle y ou wan t[...]

  • Page 31

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 27 Beg inni ng a Ho st Sessio n Once you have configured your Emerge to recog nize the attac hed switche s, you can be gin a host sessio n by dou ble-cl ick ing the E merge ic on on th e desktop t o laun ch Emerge. To Begin a Host Sessi on 1 Dou ble -clic k the Eme rge ico n on[...]

  • Page 32

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 28 Emerge Applicat ion Tool Bar The f oll owi ng tool bar appears at th e top of y our E merge appli cation windo w. This Icon Represents This 1 New Target Wi ndow Opens th e New T arget Sy stem dial og box to in iti ate another se ssion window or the Switch W izard. 2 Log Fi l[...]

  • Page 33

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 29 Target S yst em Tool an d St atus Bars The followin g ta rge t s yste m w indo w will a pp ea r for e ac h of th e p ort w indo ws yo u ha ve op en . This Icon Represents This 1 Port Name/Numb er Port na me/numb er of ta rget syste m is disp layed . 2 Start Session Starts a [...]

  • Page 34

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 30 Men u Item s in th e Emerge W indo w This Key Represents This Which Does This FILE Start/Stop Sessi on Starts or sto ps a session with the active target sy stem. New Target Wi ndow Opens th e New T arget Sy stem dial og box to in iti ate another se ssion window or the Switch[...]

  • Page 35

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 31 This Key Represents This Which Does This WINDOW New Ta rge t W indo w Allows you t o se lec t a d iffere nt t arg et s yste m. Cascade All ows you to cascade multi ple session s on the screen. T i l e H o r i z o n t a l l y / V e r t i c a l l y Allo ws yo u to t ile m ulti[...]

  • Page 36

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 32 Res olution Table The R esoluti on Tabl e lis ts the supported v ideo reso lutio ns and associated v alues. Y our cur rent res olut ion is the se le cte d va lue .[...]

  • Page 37

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 33 Opti miz ing Y our Conne ctio n Pe rfor mance Screen Upda te Rate The Scree n Update Rate allows you to set the video up date rate betwe en 2 sec onds and 200 millis ec ond s to ad jus t to t he type of c onn ec tion yo u are us ing to a cce ss your tar ge t sys te m. If y o[...]

  • Page 38

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 34 Changed-Segmen t Grid The Changed- Segment Gri d ident ifi es the presence and l ocatio n of an y screen act ivi ty. T his f eature i s important for helping you to improve the pe rformance of your connection. If the p hase is out of ad jus tme nt , you ma y have sc re en a [...]

  • Page 39

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 35 Using Functio n Ke ys Eme rg e c ome s c onfig ure d w ith h elp ful fun ctio n keys tha t a llow you to s ele ct me nu it ems qu ickly. Click the Function Key Help icon on the Tool bar or look under the H elp menu item to find the Function Key that has be en configured for [...]

  • Page 40

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 36 Setting Alte rnate Func tion Key M apping You can chang e the curre nt function key confi gura tions or remove Emerge assignme nts entirely to match your existing system usage . To set alternative key m apping and func tion keys 1 From Config ure , sel ect F unction Keys . T[...]

  • Page 41

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 37 Confi gur ing Mo use P oi nter s Eme rg e offe rs you th e a bilit y to c onfig ure your m ous e p oint er s for u niqu e o pe rat ing e nviro nme nts . Synchronize at Upper-Left C orner This option f ocuses the synchronization of the mouse pointer of the target system and t[...]

  • Page 42

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 38 Optimi zing Mo use Perf ormanc e Apex r ecommends that all servers co ntrol led by the E merge system be adju sted as foll ows pri or to inst alla tion . To adjust Standa rd PS/2 mouse dri vers Access vi a Control Panel>Mouse>Motion tab>Pointer Speed Th e mouse mot [...]

  • Page 43

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 39 Improvin g the V ideo Dis play The E merge gather s system i nfor matio n from the target system th rough obser vati on. Because i t has an u nob trus ive pre se nce , it ca nnot ob tain sp ec ific s yste m info rma tion. Wh en it ob tain s th e vid eo image f rom the tar ge[...]

  • Page 44

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 40 To adjust the di splay ed video i mage of the t arget system 1 Click the Video icon on the toolbar for the conso le swi tch screen t o open th e Adjust me nts di alog box or Press F6, the Adjust Settings function k e y, to bri ng up the Emerge Adju stme nts menu. 2 Select A [...]

  • Page 45

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 41 Sett ing Your Swit ch Port Sc an Rat e If y ou have set Emer ge to automatical ly scan from por t to port, y ou can set how l ong i t stay s at each port by setting the slider on the Switch Port Scan R ate.[...]

  • Page 46

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 42 Adj us tin g th e Target W indow Propert ies The P roperti es dial og box al low s you to contro l var ious at tribu tes of y our tar get system inclu ding the Name, Switch P ort numbe r, and Tiered Port numb er. To change Target W indow Prop erties 1 Open the Target W indow[...]

  • Page 47

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 43 Maint aining Log Files The E me rge syst em m aint ains an a pp licat ion lo g file tha t c an b e r evie wed b y Ape x C ust ome r Su pp ort for s ervic ing p rob lem s. The lo g file se ttin gs ca n be mod ifie d to rec ord sp ec ific typ e s of in forma tion, alth oug h m[...]

  • Page 48

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Opera tion • • • • 44 Viewin g Emerge Version s You can acce ss a window d isplaying the current versions of the Eme rge ap plication and compone nts that you are running. To verify the current versi on of the Emerge 1 C lick Help>A bout Apex Emerge or se lec t th e Em erg e icon on th e Em er[...]

  • Page 49

    Em erge Ca rd Re mo te A ccess Us e r Gu ide Tro ub lesh o otin g • • • • 45 5. Trouble shooti ng Symp tom Prob able C ause Recommend ed Soluti on Method that mouse mov emen ts are proc essed a nd tran sferre d Press Alig n Mouse Poin ters hotke y <F9>. Emer ge host mouse lose s sync hroniz atio n with target mouse Sp eed /accele rati[...]

  • Page 50

    Em erge Ca rd Re mo te A cces s U se r G u ide Ap en dixes • • • • 46 Appendices Ge tting He lp Whe re t o Go for Assi stan ce Visit our We b site for the latest technical informati on and to d ownload updates. www.apex.com Conta ct your dis tributor or re seller E-m ail A pex Custo mer Suppo rt: su pport@apex .com Pho ne Apex Cu stomer S u[...]

  • Page 51

    Em erge Ca rd Re mo te A cces s U se r G u ide Ap en dixes • • • • 47 Comm unicat ions R egulation Inform ation ENGLIS H Fed eral C ommunicati ons No tice (C lass A Equi pment) Thi s equipment h as been tested and foun d to comply with the l imi ts for a Cl ass A digital device, pursu ant to P art 15 of the F CC rules. T hese li mit s are d[...]

  • Page 52

    Em erge Ca rd Re mo te A cces s U se r G u ide Ap en dixes • • • • 48 Limit ed Warrant y Ap ex Inc . wa rran ts t hat the Eme rge re mote ac ce ss c ard (Prod uc t) will b e fre e fro m de fe cts in mate rials and workmanship und er normal use and service for a pe riod of one yea r from the d ate of rec e ipt. Any im plie d warra nty on the[...]