Apple 3400c/200 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Apple 3400c/200. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Apple 3400c/200 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Apple 3400c/200 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Apple 3400c/200 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Apple 3400c/200
- nom du fabricant et année de fabrication Apple 3400c/200
- instructions d'utilisation, de réglage et d’entretien de l'équipement Apple 3400c/200
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Apple 3400c/200 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Apple 3400c/200 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Apple en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Apple 3400c/200, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Apple 3400c/200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Apple 3400c/200. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Service Source K Po werBook 3400c/ Po werBook G3 Po werBook 3400c/180, 3400c/200, and Po werBook G3[...]

  • Page 2

    Service Source K Hot Issues Po werBook 3400/G3[...]

  • Page 3

    Hot Issues Overview - 1 Overview This chapter is designed to highlight unique or high- priority product issues that you should be aware of before servicing the PowerBook 3400 and PowerBook G3. This chapter alerts you to important issues and provides links to other areas in the manual where more complete information can be found. This chapter is not[...]

  • Page 4

    Hot Issues PowerBook 3400: Modem Driver Update - 2 PowerBook 3400: Modem Driver Update Issue: Customers may report one of the following problems with their PowerBook 3400 modem: 1 The modem will not reset following a disconnect. I sometimes have to wait 10 to 30 minutes before I can reconnect to my service provider. Does this happen because the mod[...]

  • Page 5

    Hot Issues PowerBook 3400: Modem Driver Update - 3 Solution: These problems are not heat-related. To address these situations, Apple has released a modem driver update. Since many users believed these issues were heat-related, they have had many dealers replace these modems. This driver should resolve the issues and prevent needless hardware replac[...]

  • Page 6

    Hot Issues PowerBook 3400: Modem Driver Update - 4 PB 3400 Modem Driver Update.img PB 3400 Modem Driver Update Info The software is in the form of a disk image and requires Disk Copy 6.1 (or later) or Disk Image Mounter (or later). These can be downloaded from the Utilities folder under Macintosh in the path listed above. The Info article provides [...]

  • Page 7

    Hot Issues PowerBook 3400: Display Cable Gasket Installation (8/97 and PowerBook 3400: Display Cable Gasket Installation (8/97 and 10/97) Issue: The display cables on some PowerBook 3400 computers have been working loose from their logic board connections. The customer-reported symptoms related to this issue include no display image or backlight wh[...]

  • Page 8

    Hot Issues PowerBook 3400: Battery Gasket Installation (8/97) - 6 and speaker grill, part number 922-2488. All service grills come with the foam gasket installed. PowerBook 3400: Battery Gasket Installation (8/97) Issue: A small number of PowerBook 3400 computers running on battery power have unexpectedly shut down when jostled or when pressure was[...]

  • Page 9

    Hot Issues PowerBook 3400: Battery Gasket Installation (8/97) - 7 customers and can order the kit as service part number 076-0706. The installation is a warranty repair. For instructions on installing the Battery Gasket, see “Battery Gasket Installation” in the Additional Procedures chapter of this manual.[...]

  • Page 10

    Service Source K Basics Po werBook 3400c/Po werBook G3[...]

  • Page 11

    Basics Product Overview - 1 Product Overview P owerBook 3400c The PowerBook 3400c computer is an all-in-one notebook with several features that greatly increase its performance. Its 603e microprocessor runs at a clock frequency of 180, 200 or 240 MHz. In addition to the 256K L2 cache, the PowerBook 3400c comes with 16 MB of RAM and is upgradeable t[...]

  • Page 12

    Basics Product Overview - 2 The system includes a 1, 2, or 3 GB hard drive, optional CD- ROM drive, and standard 1.44 MB floppy drive. And, with its 12.1" display, the screen is larger than previous PowerBook displays. P owerBook G3 The PowerBook G3 is based on the PowerBook 3400c, but due to its 250-MHz PowerPC G3 processor, L2 backside cache[...]

  • Page 13

    Basics System Configurations - 3 System Configurations The PowerBook 3400c and G3 come in these configurations: P owerBook 3400c/180 (February ‘97) • Processor: 180-MHz PowerPC 603e • RAM: 16 MB • Drives: 1 GB hard drive; 1.44 floppy drive; optional 6x CD-ROM drive • Display: 12.1-inch SVGA P owerBook 3400c/200 (February ‘97) • Proces[...]

  • Page 14

    Basics System Configurations - 4 P owerBook 3400c/240 (Marc h ‘97) • Processor: 240-MHz PowerPC 603e • RAM: 16 MB • Drives: 3 GB hard drive; 1.44 floppy drive; 12x CD- ROM drive • Display: 12.1-inch SVGA • Modem: EtherNet/modem card P owerBook G3 (November ‘97) • Processor: 250-MHz PowerPC G3 • Cache: L2 backside cache • RAM: 32[...]

  • Page 15

    Basics Repair Strategy - 5 Repair Strategy Service the PowerBook 3400c and PowerBook G3 through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) Apple Assurance (US only), or request a courier through the Apple Canada Technical Answerline (Canada only). They can also[...]

  • Page 16

    Basics Repair Strategy - 6 Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder (US only) or ARIS (Canada only) system. USA Ordering US Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908- 8125) or mail t[...]

  • Page 17

    Basics Repair Strategy - 7 Canadian Ordering Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (1-800-903-5284). For Canadian inquiries, please call Service Provider Support at 905-513-5782 and select option #3.[...]

  • Page 18

    Basics Warranty/AppleCare/ARIS - 8 Warranty/AppleCare/ARIS US Only The PowerBook 3400c and PowerBook G3 are covered under the Apple One-Year Limited Warranty. The AppleCare Service Plan is also available for these products. Service Providers are reimbursed for warranty and AppleCare repairs made to these computers. For pricing information, refer to[...]

  • Page 19

    Basics View of Front and Right Side - 9 View of Front and Right Side The front of the computer includes the following: stereo speakers, volume control, brightness control, sleep indicator, and microphone. The right side includes the battery, security slot, expansion bay drive light, and floppy drive. Battery Microphone Brightness Control Floppy Dri[...]

  • Page 20

    Basics View of Rear and Left Side - 1 0 View of Rear and Left Side The rear panel includes the infrared window, reset button, and these ports: expansion, printer/external modem, SCSI, video, and power adapter. The left side includes a stereo speaker, two PC card (PCMCIA) slots, PC card eject buttons, and these ports: sound input, sound output, and [...]

  • Page 21

    Basics Logic Board - 1 1 Logic Board The logic board includes onboard RAM, the PCMCIA mechanism, and numerous connectors. Keyboard Connectors RAM Card Connector Display Connector PCMCIA Connector Trackpad Connector Hard Drive Connector 603e Microprocessor LED Connector Fan Connector CD-ROM or Floppy Drive Connector Infrared Connector Ethernet/ Mode[...]

  • Page 22

    Basics Signals on the Video Connector - 1 2 Signals on the Video Connector Pin Signal Name Description 1 R ED Red video signal 2 GREEN Green video signal 3 BLUE Blue video signal 4 MONID(0) Monitor ID signal 0 5 G N D DDC return 6 , 7 , 8 AGND_VID Analog video ground 9 +5V_IO 5 V Power for I/O device 1 0 GND HSYNC & VSYNC Ground 1 1 VGA_ID VGA [...]

  • Page 23

    Basics Battery Information - 1 3 Battery Information W arning: F or the main batter y , use only the lithium-ion (LiIon)battery supplied with the computer. Batteries designed for other portable computers may look similar, but they may not work with your computer and may damage it. The LiIon and nickel-metal-hydride (NiMH) batteries look similar. To[...]

  • Page 24

    Basics Battery Information - 1 4 Main Battery For their main batteries, the PowerBook 3400c and G3 use lithium ion (LiIon) batteries. Each battery provides power for up to four hours of work time. Note : Although these batteries fit into a Power- Book 190/5300, it will not recognize or charge them. Note: To use the PowerBook G3 battery in a PowerBo[...]

  • Page 25

    Basics Battery Information - 1 5 Optional Battery The PowerBook 3400c and G3 computers can also use a nickel-metal-hydride (NiMH) battery. This battery provides somewhat less work time; the precise amount of work time depends on the model you have and the battery conservation features you use. Battery Handling Guidelines The following are guideline[...]

  • Page 26

    Basics Battery Information - 1 6 Safety. • Handle the battery carefully. Do not drop, puncture, disassemble, mutilate, or incinerate it. • Do not leave a battery in the computer for longer than a week without plugging in the power adapter. • Always put the battery cap on the battery when the battery is out of the PowerBook. The battery contac[...]

  • Page 27

    Basics PC Card Handling - 1 7 PC Card Handling Two PC Card slots (also known as PCMCIA slots) are featured in the PowerBook 3400c and G3 computers. The two slots accept a variety of third-party PC Cards with 68-pin connectors. There are three types of PC Cards: Type I (3.3 mm), Type II (5 mm), and Type III (10.5 mm). Type I and Type II cards fit in[...]

  • Page 28

    Basics PC Card Handling - 1 8 Card unit. Type III cards can only be placed in the lower slot. When a Type III card is in the lower slot, the upper slot cannot be used. The following are guidelines for properly handling PC Cards: • Use only cards that are compatible with the PC Card unit. Refer to the compatibility information that came with the c[...]

  • Page 29

    Basics PC Card Handling - 1 9 • If you want to use the card again immediately, pull it out about an inch more and then push it back in. If you don’t follow this procedure and try to push the card back in to use it again, the card will not engage properly. • Do not pull on a PC Card before it has been ejected out of the slot. Forcing a PC Card[...]

  • Page 30

    Service Source K Specifications Po werBook 3400c /Po werBook G3[...]

  • Page 31

    Specifications Introduction - 1 Introduction You can also find specifications information for this product in the Spec Database, which you can access in one of three ways: — Launch it directly by double-clicking the Apple Spec Database runtime alias at the top level of the Main Service Source CD. — Select "Apple Spec Database" from th[...]

  • Page 32

    Specifications Processor - 2 Processor CPU Po werBook 3400c PowerPC 603e microprocessor running at 180, 200, or 240 MHz Po werBook G3 PowerPC G3 microprocessor running at 250 MHz Cache Po werBook 3400c 256K, second-level (L2) cache Po werBook G3 512K, L2 backside cache[...]

  • Page 33

    Specifications Memory - 3 Memory RAM Po werBook 3400c 16 MB EDO RAM, expandable to 144 MB Po werBook G3 32 MB EDO RAM, expandable to 160 MB RO M 4 MB ROM VRAM 2 MB VRAM[...]

  • Page 34

    Specifications Disk Storage - 4 Disk Storage Floppy Drive Removable 1.44 MB floppy drive (in the expansion bay). Reads and writes Macintosh 1.4 MB and 800K floppy disks, as well as Windows, DOS, and OS/2 720K and 1.44 MB floppy disks. Hard Drives 1.3, 2.0, 3, or 5 GB 2.5" hard drive CD-R OM Drives Po werBook 3400c Optional, removable 6x-speed [...]

  • Page 35

    Specifications I/O Interfaces - 5 I/O Interfaces SCSI SCSI port (HDI-30 connector) for hard drives, scanners, printers, and other devices; also supports PowerBook SCSI disk mode PC Cards Two PC Card (PCMCIA card) slots support either two Type I or Type II cards or one Type III card Lower slot also supports “zoom video,” a method of displaying v[...]

  • Page 36

    Specifications I/O Interfaces - 6 Serial Serial port for printer, modem (including Geo Port support), LocalTalk network, or other serial devices (RS-422) Sound Sound output port for external audio amplifier/powered speakers, stereo mini-jack, 3-connector, standard 3.5-mm stereo miniplug; sound input port for stereo sound input (line level), stereo [...]

  • Page 37

    Specifications I/O Interfaces - 7 Po wer Adapter Power adapter port V ideo Video port for up to 16-bit/thousands-of-color video output to most Apple monitors (with the supplied adapter), VGA monitors (640 x 480), and SVGA monitors (800 x 600, 1024 x 768) Security Connector on side panel allows users to attach security device; also secures battery a[...]

  • Page 38

    Specifications Expansion Interfaces - 8 Expansion Interfaces Expansion Bay Expansion bay accepts a removable expansion bay module (floppy drive, CD-ROM drive) or other modules[...]

  • Page 39

    Specifications I/O Devices - 9 I/O De vices K eyboard Built-in keyboard with 12 function keys 76 keys domestic, 77 keys ISO 3.0-mm travel keyboard 19-mm vertical and horizontal pitch T rackpad Integrated, solid-state trackpad Microphone Internal, electret, omnidirectional microphone[...]

  • Page 40

    Specifications Video - 1 0 V ideo Display 12.1" diagonal, 800 x 600 active matrix color SVGA; thousands of colors[...]

  • Page 41

    Specifications Electrical - 11 Electrical Main Battery Rechargeable lithium ion (LiIon) battery 2-4 hours of use before recharging Po wer Adapter 100-240 VAC line voltage, 50-60 Hz Backup Battery 60 milliampere (mAh) rechargeable NiMH battery for calendar/ clock maintenance. Also backs up contents of RAM for a few minutes while battery is changed ([...]

  • Page 42

    Specifications Physical - 12 Physical Dimensions Height: 2.4 in. (65.6 mm) Width: 11.5 in. (293 mm) Depth: 9.5 in (239.5 mm) W eight 7.2 lb. (3.2 kg) with floppy drive installed 7.4 lb. (3.3 kg) with CD-ROM drive installed[...]

  • Page 43

    Specifications Environmental - 13 En vironmental Operating T emperature 50° to 95° F (10° to 35° C) Storage T emperature -13° to 140° F (-25° to 60° C) Relative Humidity 20% to 80% noncondensing Operating Altitude 10,000 ft. (3,048 m) maximum Shipping/Non- Operating Altitude 15,000 ft. (4,572 m) maximum[...]

  • Page 44

    Service Source K Troubleshooting PowerBook 3400c/PowerBook G3[...]

  • Page 45

    Troubleshooting General - 1 General In each product manual on Service Source, you will find Flowcharts and/or Symptom Charts designed to help you diagnose and repair Apple computers. If you have narrowed the problem down to a particular symptom, start with the Symptom Charts. Because cures are listed in the order of most likely solution, try the fi[...]

  • Page 46

    Troubleshooting Symptom Charts/ Startup - 2 Symptom Charts Startup RAM failure occurs (eight-tone error chord sequence sounds after startup chord) 1 Remove RAM card (if present) and restart computer. If startup sequence is normal, replace RAM card and retest. 2 Reseat RAM card and check connection. 3 Replace RAM card. 4 Replace logic board.[...]

  • Page 47

    Troubleshooting Symptom Charts/ Startup - 3 Hardware failure occurs (four-tone error chord sequence sounds after startup chord) 1 Reset PRAM. 2 Remove floppy drive from media bay and restart computer. If startup sequence is normal, insert floppy drive and retest. 3 Replace floppy mechanism. 4 Disconnect hard drive cable and restart computer. If sta[...]

  • Page 48

    Troubleshooting Symptom Charts/ Power - 4 Power Note: You will hear only the click of the power-on button when you attempt to start up a computer that lacks sufficient power to start. Computer won’t power up 1 If sleep LED is continually on, backup battery power has been interrupted. Restart computer by holding down reset actuator 10-20 seconds. [...]

  • Page 49

    Troubleshooting Symptom Charts/ Power - 5 Screen is blank; computer doesn’t respond 1 If sleep LED is continually on, backup battery power has been interrupted. Restart computer by holding down reset actuator 10-20 seconds. If computer doesn’t restart, repeat 3–4 times. 2 Restart computer. 3 Disconnect power adapter, remove battery, and resta[...]

  • Page 50

    Troubleshooting Symptom Charts/ Power - 6 After you remove battery, some Control Panel settings are different 1 Check keyboard and backup battery cables and connections. 2 Replace backup battery. 3 Replace logic board. Computer runs when plugged into wall outlet but not on battery power; battery voltage is within tolerance 1 Reset power manager. 2 [...]

  • Page 51

    Troubleshooting Symptom Charts/ Power - 7 Power adapter is plugged in, but Control Strip doesn’t indicate adapter is connected 1 Verify that power adapter is connected correctly. 2 Try known-good power adapter. 3 Replace logic board. When Shutdown is selected with power adapter plugged in, computer shuts down but immediately powers back up 1 Rese[...]

  • Page 52

    Troubleshooting Symptom Charts/ Power - 8 Low-power warning appears 1 Attach power adapter and recharge battery. 2 Disconnect peripherals. If warning disappears when peripherals are disconnected, verify that peripherals are low-power. 3 Reduce use of CD-ROM, floppy, or hard drive; sound; backlight; or other power-consuming devices. Or, reconnect po[...]

  • Page 53

    Troubleshooting Symptom Charts/ Video - 9 Video Note: A certain number of defects are inherent in display technology and vary by many factors, including type of technology. If you suspect that your display contains an abnormal number of defects, call Apple Technical Support. Partial or full row of pixels is always on or never comes on in an active [...]

  • Page 54

    Troubleshooting Symptom Charts/ Video - 1 0 Display is very light or totally white 1 Adjust screen contrast and brightness settings. 2 Verify display cable, inverter board, and logic board connections. 3 If display cable connection to logic board is loose, replace brightness and speaker grill. 4 Replace inverter board. 5 Replace display. 6 Replace [...]

  • Page 55

    Troubleshooting Symptom Charts/ Video - 1 1 Backlight doesn’t operate 1 Adjust screen brightness setting. 2 Verify that backlight cable connection is secure. 3 Check display cable, inverter board, and logic board connections. 4 If display cable connection to logic board is loose, replace brightness and speaker grill. 5 Verify that cables are not [...]

  • Page 56

    Troubleshooting Symptom Charts/ Video - 1 2 No display, but computer appears to operate correctly Note: If sleep light is blinking and computer is not in sleep mode, reset power manager. 1 Insert disk into floppy drive and press Command–e (eject disk) to verify that computer is working. 2 Adjust screen brightness setting. 3 Verify display cable, [...]

  • Page 57

    Troubleshooting Symptom Charts/ Video - 1 3 Thin white line is always on at middle of screen 1 Change the desktop pattern; if the line remains, replace display. An external monitor connected to the PowerBook shows no video 1 Verify cable and cable connections between monitor and video board. An external monitor connected to the PowerBook shows eith[...]

  • Page 58

    Troubleshooting Symptom Charts/ Sound - 1 4 Sound No sound from speaker(s) 1 Verify that volume setting in Control Panel is above 0. 2 Verify that no external speaker is plugged in. 3 Check display cable connections. 4 Check inverter board connections. 5 Replace display cable. 6 Replace inverter board. 7 Replace speaker(s). 8 Replace logic board[...]

  • Page 59

    Troubleshooting Symptom Charts/ Floppy Drive - 15 Floppy Drive Note: The floppy drive cable referred to in this section is the cable inside of the floppy drive case. Audio and video present, but floppy drive in media bay does not operate 1 Try known-good floppy disk. 2 Check floppy drive cable connection. 3 Replace floppy drive cable. 4 Replace flo[...]

  • Page 60

    Troubleshooting Symptom Charts/ Floppy Drive - 16 Disk ejects while booting; display shows Mac icon with blinking X 1 Try known-good system disk. 2 Verify that floppy disk is not locked. 3 Verify that trackpad and trackpad button are working. 4 Verify that keyboard is working. 5 Check floppy drive cable connection. 6 Replace floppy drive cable. 7 R[...]

  • Page 61

    Troubleshooting Symptom Charts/ Floppy Drive - 17 Disk does not eject 1 Switch off system and hold trackpad button down while you switch system on. 2 Eject disk manually by carefully inserting opened paper clip into hole near floppy drive slot. 3 Check floppy drive cable connection. 4 Replace floppy drive cable. 5 Replace floppy drive. 6 Replace lo[...]

  • Page 62

    Troubleshooting Symptom Charts/ Floppy Drive - 18 Read/write/copy error 1 Try known-good floppy disk. 2 Check floppy drive cable connection. 3 Try to format a floppy disk. 4 Replace floppy drive cable. 5 Replace floppy drive. 6 Replace logic board.[...]

  • Page 63

    Troubleshooting Symptom Charts/ Hard Drive - 19 Hard Drive Internal hard drive does not spin up 1 Make sure power adapter is connected. 2 Disconnect external SCSI devices. 3 Check hard drive cable connection. 4 Replace hard drive cable. 5 Use Hard Drive Format to reinitialize drive. 6 Replace hard drive. 7 Replace logic board.[...]

  • Page 64

    Troubleshooting Symptom Charts/ CD-ROM Drive - 2 0 CD-ROM Drive CD-ROM drive does not accept disc 1 Replace disc (if dirty or damaged). 2 Reinsert CD-ROM drive. 3 Replace CD-ROM drive. Volume control does not operate correctly 1 Check Control Panel Sound setting. 2 Reinsert CD-ROM drive. Macintosh cannot mount CD-ROM drive 1 Reinsert CD-ROM drive. [...]

  • Page 65

    Troubleshooting Symptom Charts/ CD-ROM Drive - 2 1 Audio and video present, but CD-ROM drive in media bay does not operate 1 Try known-good CD-ROM disc. 2 Check CD-ROM drive cable connections (inside CD-ROM case). 3 Replace CD-ROM drive cable. 4 Replace CD-ROM drive.[...]

  • Page 66

    Troubleshooting Symptom Charts/ PC Card Module (PCMCIA) - 2 2 PC Card Module (PCMCIA) PC Card won’t eject 1 Make sure computer is not in sleep mode. 2 Make sure PC Card slot is not blocked. 3 Insert straightened paper clip into hole next to slot. 4 Use needlenose pliers to remove PC Card. 5 Verify that PC Card is not warped or damaged in any way;[...]

  • Page 67

    Troubleshooting Symptom Charts/ PC Card Module (PCMCIA) - 2 3 Note: If “defective card” or “unrecognizable card” appears in place of card name in PCMCIA Eject control panel, card is damaged or computer does not have software required to support it. Eject card. System with PC card performs poorly or hangs during floppy drive operations Repla[...]

  • Page 68

    Troubleshooting Symptom Charts/ Infrared Communication - 2 4 Infrared Communication Infrared communication is not working 1 Clean infrared window with soft lint-free cloth. 2 Verify infrared cable connection. 3 Verify infrared signal is being received by host computer. 4 Replace infrared cable. 5 Replace infrared board.[...]

  • Page 69

    Troubleshooting Symptom Charts/ Peripherals - 25 Peripherals After you connect external SCSI device, computer does not boot 1 Verify that device and SCSI chain are terminated correctly. 2 Switch on external SCSI device before starting computer. 3 Check cable connections. 4 Try known-good SCSI cable. 5 Verify that SCSI ID select switch setting on ex[...]

  • Page 70

    Troubleshooting Symptom Charts/ Peripherals - 26 Cursor does not move when you are using trackpad 1 Shut down computer, unplug adapter, and remove battery. Let computer sit for 1 minute before restarting. 2 Reset power manager. 3 Check trackpad connections. 4 Check keyboard and logic board connections. 5 Connect low-power mouse and try to move curs[...]

  • Page 71

    Troubleshooting Symptom Charts/ Peripherals - 27 Cursor intermittently does not move or moves erratically Note: User must touch trackpad with the surface of only one finger at a time and point directly down on the trackpad surface. 1 Clean trackpad surface (with computer off, using a non- static inducing material). 2 Check trackpad connections. 3 R[...]

  • Page 72

    Troubleshooting Symptom Charts/ Peripherals - 28 Cursor moves, but clicking trackpad button has no effect 1 Reset power manager. 2 Check trackpad connections. 3 Check keyboard and logic board connections. 4 Replace trackpad cable. 5 Replace trackpad. 6 Replace keyboard. 7 Replace logic board. Cursor does not move when you are using mouse 1 Check mo[...]

  • Page 73

    Troubleshooting Symptom Charts/ Peripherals - 29 No response to any key on keyboard 1 Verify that computer is on. 2 Reset the power manager. 3 Check keyboard connection by disconnecting and reconnecting keyboard cables. 4 Replace keyboard. 5 Replace logic board. Serial device such as digital camera not recognized by computer Update Serial DMA exten[...]

  • Page 74

    Troubleshooting Symptom Charts/ Peripherals - 30 Known-good direct- connect printer does not print 1 Reset PRAM. 2 Verify that Chooser and Control Panel settings are correct. 3 Check cables. 4 Replace printer cable. 5 Try known-good printer. 6 Replace logic board. Known-good network printer does not print 1 Reset PRAM. 2 Verify that Chooser and Con[...]

  • Page 75

    Troubleshooting Symptom Charts/ Peripherals - 31 I/O devices are unrecognized, or garbage is transmitted or received 1 Reset PRAM. 2 Check cables. 3 Verify that SCSI device is correctly terminated. 4 Verify that SCSI select switch setting on external device is unique. 5 Test device with known-good computer. 6 Replace logic board. In disk mode, comp[...]

  • Page 76

    Troubleshooting Symptom Charts/ Miscellaneous - 32 Miscellaneous Sleep light won’t come on 1 Verify that computer is in sleep mode and not powered off. 2 Reset power manager. 3 Replace inverter board. Screen goes blank; computer shuts down every few minutes Computer is going into system sleep to conserve battery power. Adjust sleep delays in Cont[...]

  • Page 77

    Troubleshooting Troubleshooting Flowchart—Startup Problems - 3 3 Troubleshooting Flowchart—Startup Problems START Reset the Power Manager. Press power button to begin boot sequence. Do you hear the startup tones? No Yes Are the  startup tones normal? Yes Does any  video appear? No Yes See "Startup" in the ?[...]

  • Page 78

    Troubleshooting Symptom Charts/Miscellaneous - 34 Troubleshooting Flowchart—Startup Problems 1. Boot with extensions off. 2. Boot with Disk Tools Update Driver . 3. Replace the hard drive. 4. Replace the logic board. END Does the PowerBook continue to boot to the desktop? No Yes No Yes No Do the trackpad and keyboard[...]

  • Page 79

    Service Source K T ake Apart Po werBook 3400c /Po werBook G3[...]

  • Page 80

    Take Apart Tools - 1 Tools Use the following tools for taking apart these computers: • Small, flat-blade screwdriver • #8 Torx driver (for removing most screws) • #6 Torx driver (for removing the floppy drive screws) • Swizzle stick (for removing name plates and kapton tape) • Dental pick (for opening flex connectors)[...]

  • Page 81

    Take Apart Screws - 2 Screws There are 38 screws installed in these PowerBooks (not including the CD-ROM drive) in 12 different sizes. You will notice that each part other than the floppy drive case kit uses only one type of screw, which makes reassembly easier than in other PowerBooks. For example, the display frame uses 6 identical screws and the[...]

  • Page 82

    Take Apart Bottom Case Assembly - 3 Bottom Case Assembly Procedures for removing parts from the bottom case assembly are detailed on the following pages.[...]

  • Page 83

    Take Apart Battery - 4 Battery Before you begin, unplug the power adapter Caution: You must remove the battery before performing any take-apart procedure.[...]

  • Page 84

    Take Apart Battery - 5 1 Push the button and slide the battery out of the media bay. Replacement Caution: You must install the battery before connecting the power adapter.[...]

  • Page 85

    Take Apart Floppy Drive Assembly - 6 Floppy Drive Assembly No preliminary steps are required Note : Media bay devices require approximately 7 lb. pull strength. Caution: To remove the assembly without damaging it, turn the unit upside down.[...]

  • Page 86

    Take Apart Floppy Drive Assembly - 7 1 Slide the release button forward. Caution : Grasp the ridged area of the plastics— not the metal cover. This prevents bending the metal top case and possibly damaging the drive. 2 Grasp the floppy drive assembly by its ridged area and pull it out of the media bay.[...]

  • Page 87

    Take Apart Floppy Drive Assembly - 8 Replacement Caution: Media bay tolerances are tight. Align media bay devices carefully before inserting them into the bay.[...]

  • Page 88

    Take Apart CD-ROM Drive Assembly - 9 CD-ROM Drive Assembly No preliminary steps are required. Note : Media bay devices require approximately 7 lb. pull strength.[...]

  • Page 89

    Take Apart CD-ROM Drive Assembly - 10 Caution: To remove the assembly without damaging it, turn the unit upside down, as shown. 1 Slide the release button forward. Caution : Grasp the ridged area of the plastics— not the metal cover. This prevents bending the metal top case and possibly damaging the drive. 2 Grasp the CD-ROM drive assembly by its[...]

  • Page 90

    Take Apart CD-ROM Drive Assembly - 11 Replacement Caution: Media bay tolerances are tight. Align media bay devices carefully before inserting them into the bay.[...]

  • Page 91

    Take Apart Keyboard - 1 2 Keyboard Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly[...]

  • Page 92

    Take Apart Keyboard - 1 3 1 Close the computer and turn it upside down. 2 Remove the 3 interchangeable screws from the bottom case.[...]

  • Page 93

    Take Apart Keyboard - 1 4 3 Open the computer. Caution: If you pull the keyboard too far, you will rip the keyboard cables out of their connectors. Pull the keyboard just enough so its 4 interior tabs clear the brightness & speaker grill. 4 Inserting a flat-blade screwdriver under the front of the keyboard, lift the keyboard slightly up and tow[...]

  • Page 94

    Take Apart Keyboard - 1 5 5 Gently turn the keyboard onto the palm rest. Caution: To avoid damaging the backup battery wires, gently pull them out of their 2 catches on the PCMCIA insulator. Then move them to the side so they clear the right-hand keyboard connector. 6 Using a dental pick, detach the keyboard cables from their connectors.[...]

  • Page 95

    Take Apart Keyboard - 1 6 7 If a foam gasket is not already installed on the bottom of the keyboard, install a gasket (part number 922-3103) as illustrated. Replacement Note : As you replace each keyboard screw, apply pressure to the area of the keyboard immediately behind each screw hole. This allows the screws to install more easily.[...]

  • Page 96

    Take Apart RAM Card - 1 7 RAM Card Before you begin, remove the following: • Battery • Floppy Drive • Keyboard[...]

  • Page 97

    Take Apart RAM Card - 1 8 Grasp the RAM card by the corners closest to you— supporting the bottom left corner over the connector— and lift straight up. RAM Card[...]

  • Page 98

    Take Apart Brightness & Speaker Grill - 19 Brightness & Speaker Grill Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard Note : If you are not performing an additional take-apart, it is not necessary to detach the cables of the keyboard.[...]

  • Page 99

    Take Apart Brightness & Speaker Grill - 20 1 Using a dental pick, detach the brightness & speaker cable from its connector. 2 Remove the screw from the brightness & speaker grill. 3 Lift off the brightness & speaker grill.[...]

  • Page 100

    Take Apart Brightness & Speaker Grill - 21 4 Using your fingers, disconnect the backup battery connector. Note: The backup battery is adhered to the grill with reusable adhesive. 5 Gently pull the backup battery off the grill. Replacement Caution : Install the backup battery in exactly the same location or you will not be able to align the gril[...]

  • Page 101

    Take Apart Left & Right Clutch Covers - 2 2 Left & Right Clutch Covers Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill[...]

  • Page 102

    Take Apart Left & Right Clutch Covers - 2 3 1 Position the display assembly at 170° from the body of the computer. 2 Grasp the area of the clutch cover under the display. Using a fingernail, pull up from the seam in back and gently rock the cover until it releases. 3 Pull the cover straight up, watching to clear the bottom of the display assem[...]

  • Page 103

    Take Apart Left & Right Clutch Covers - 2 4 Replacement Note : Install the palm rest before installing the right & left clutch covers. (The tabs on the palm rest fit under the clutch cover tabs.)[...]

  • Page 104

    Take Apart Palm Rest - 2 5 Palm Rest Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers Caution : Be careful not to pull the trackpad cable out of the connector as you turn over the palm rest.[...]

  • Page 105

    Take Apart Palm Rest - 2 6 1 Grasp the right corner of the palm rest and pull it up. 2 Grasp the top ridge of the palm rest and pull it up. 3 Turn the palm rest over and set it in the area the keyboard occupied.[...]

  • Page 106

    Take Apart Palm Rest - 2 7 4 Using a dental pick, detach the trackpad connector. Replacement Notes: • Before you connect the trackpad cable to the logic board, make sure the ferrite bead is installed. • Install the palm rest before installing the left & right clutch covers. (The palm rest tabs fit under the clutch cover tabs.)[...]

  • Page 107

    Take Apart Trackpad - 2 8 Trackpad Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest[...]

  • Page 108

    Take Apart Trackpad - 2 9 1 Remove the 2 interchangeable screws that hold the trackpad button in place.[...]

  • Page 109

    Take Apart Trackpad - 3 0 2 Slide the switch board out from the 4 tabs holding it in place. 3 Disconnect the trackpad cable from the trackpad board. 4 Lift the trackpad board out from under the mounting ledge. Replacement Note : Note the 2 tiny notches on the trackpad (near the bottom) and how they align with the tabs in the plastics.[...]

  • Page 110

    Take Apart Trackpad - 3 1 Note: Use a nonstatic inducing material to clean the trackpad surface, making sure the computer is off.[...]

  • Page 111

    Take Apart Sleep Actuator - 3 2 Sleep Actuator Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest Note: Removing the sleep actuator is not necessary for further take-apart.[...]

  • Page 112

    Take Apart Sleep Actuator - 3 3 1 Remove the screw that holds the closure switch in place.[...]

  • Page 113

    Take Apart Sleep Actuator - 3 4 2 Place a flat-blade screwdriver behind the actuator and push the actuator out from the palm rest. 3 Lift the actuator off its pins.[...]

  • Page 114

    Take Apart Hard Drive - 35 Hard Drive Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest[...]

  • Page 115

    Take Apart Hard Drive - 36 1 Remove the 3 interchangeable screws that connect the hard drive bracket to the CPU stiffener. 2 Lift up the bracket until you feel a slight resistance. (The hard drive cable is attached to the logic board near the middle of the bracket.)[...]

  • Page 116

    Take Apart Hard Drive - 37 3 Turn the hard drive bracket so that it rests in front of the computer. 4 Pull the hard drive cable straight up to disconnect it from the logic board. 5 Remove the 4 interchangeable screws holding the drive in the bracket. 6 Lift off the bracket.[...]

  • Page 117

    Take Apart Hard Drive - 38 7 Remove the hard drive insulator. 8 Using the pull tab, disconnect the cable from the hard drive Note : Once you remove the hard drive, the computer will be top-heavy. To prevent the unit from tipping backwards, do one of the following: • Set the removed battery at a 45° angle over the bottom right corners of the comp[...]

  • Page 118

    Take Apart Power Supply Board - 3 9 Power Supply Board Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest • Hard Drive[...]

  • Page 119

    Take Apart Power Supply Board - 4 0 Note: The connector is located on the top right side of the power supply board. 1 To prevent damage to its connector, grasp the top edges of the power supply board and lift it straight up and off[...]

  • Page 120

    Take Apart Heatsink - 4 1 Heatsink Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board[...]

  • Page 121

    Take Apart Heatsink - 4 2 Note: The heat transfer sponge on the heatsink is tacky; keep it clean so it does not pick up dust from the workspace. 1 Detach the infrared cable from the logic board and slide the cable from under its tab on the CPU stiffener. 2 Remove the 2 inter- changeable screws from the heatsink. 3 Lift the heatsink off and set it a[...]

  • Page 122

    Take Apart Ethernet or Ethernet/Modem Card - 4 3 Ethernet or Ethernet/Modem Card Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board[...]

  • Page 123

    Take Apart Ethernet or Ethernet/Modem Card - 4 4 • Heatsink Note: An ethernet card or an ethernet/modem card is installed in this connector; the connector is located near the front of the card. 1 To prevent damage to its connector, grasp the ethernet card or ethernet/modem card i n front and pull it straight up and off. Replacement Note : You mus[...]

  • Page 124

    Take Apart Logic Board - 4 5 Logic Board Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board • Heatsink • Ethernet or Ethernet/ Modem Card[...]

  • Page 125

    Take Apart Logic Board - 4 6 1 Disconnect the display cable. 2 To avoid damage to its pins, lift the PCMCIA switch board straight up and off.[...]

  • Page 126

    Take Apart Logic Board - 4 7 3 Using your fingers, disconnect the LED connector and gently guide the cable out of its 5 tabs on the CPU stiffener. 4 Lift off the air flow deflector, if present. (Note: The PowerBook G3 does not include an air flow deflector.)[...]

  • Page 127

    Take Apart Logic Board - 4 8 5 Using your fingers, disconnect the fan connector. 6 Slightly pull out the left side of the bottom case to free the logic board. 7 Grasp the right corner of the board and lift it up and out.[...]

  • Page 128

    Take Apart Logic Board - 4 9 Note : This step is not necessary for further take- apart. 8 On the underside of the logic board, disengage the 2 tabs on the PCMCIA shield and lift off the shield. Replacement Note: The pins on the PCMCIA switch board are easily bent; install the board carefully.[...]

  • Page 129

    Take Apart CPU Stiffener - 5 0 CPU Stiffener Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board • Heatsink • Ethernet or Ethernet/ Modem Card[...]

  • Page 130

    Take Apart CPU Stiffener - 5 1 • Logic Board • Display Assembly Note : The alignment guide assembly consists of a metal expansion bay spacer plate and a plastic expansion bay alignment guide. Its removal is not necessary for further take-apart. 1 Insert a flat-blade screwdriver into the opening on the CPU stiffener and slightly lift up the alig[...]

  • Page 131

    Take Apart CPU Stiffener - 5 2 the assembly forward and lift it off. Note: Turn the assembly around to perform the next step 3 Holding the 2 pieces taut, insert a flat-blade screwdriver under the metal spacer plate and pop off the alignment guide.[...]

  • Page 132

    Take Apart CPU Stiffener - 5 3 4 Remove the 2 interchangeable screws from the center clutch cover. 5 Remove the 3 interchangeable screws from the CPU stiffener. 6 Lift off the CPU stiffener.[...]

  • Page 133

    Take Apart CPU Stiffener - 5 4 7 Using your finger, push in the foot lever on each foot and release it[...]

  • Page 134

    Take Apart CPU Stiffener - 5 5 8 Slide the expansion bay flip door forward and gently remove the door and its spring. Replacement Notes: • With the space plate’s notched side facing down, install the alignment guide onto the plate. • Slide the alignment guide assembly onto the CPU stiffener. • Install the expansion bay flip door (without th[...]

  • Page 135

    Take Apart CPU Stiffener - 5 6 the 2 door tabs. • Insert the foot/spring assembly into its opening on the CPU stiffener. Holding in the release lever, push in the foot/spring assembly as far as it will go. Letting go of the release lever locks the assembly into place. • Before installing the stiffener, make sure 1) the LED cable is out of the w[...]

  • Page 136

    Take Apart Infrared Window & Board - 5 7 Infrared Window & Board Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board • Heatsink[...]

  • Page 137

    Take Apart Infrared Window & Board - 5 8 • Ethernet or Ethernet/ Modem Card • Logic Board • Display Assembly • CPU Stiffener Note : The infrared board falls out when you remove the infrared window. 1 Lift the infrared window off the bottom case. 2 Remove the infrared board from the bottom case.[...]

  • Page 138

    Take Apart Infrared Window & Board - 5 9 3 Disconnect the infrared cable from the board. Replacement Notes: • Do not leave fingerprints on the infrared window. Before installing it, clean it with a soft, lint-free cloth. • With its notched side down, install the infrared window into its slot on the bottom case. • Before installing the inf[...]

  • Page 139

    Take Apart Infrared Window & Board - 6 0 its 3 holding tabs on the bottom case. Align the notch with the center tab and push the board back until it snaps into place underneath the window tab. • Before installing the CPU stiffener onto the bottom case, thread the infrared cable up though the stiffener and hold the infrared window in place.[...]

  • Page 140

    Take Apart Media Bay LED & Release Mechanism - 6 1 Media Bay LED & Release Mechanism Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board[...]

  • Page 141

    Take Apart Media Bay LED & Release Mechanism - 6 2 • Heatsink • Ethernet or Ethernet/ Modem Card • Logic Board • Display Assembly • CPU Stiffener 1 Insert a flat-blade screwdriver under the media bay crystal and gently pry up until the LED dislodges.[...]

  • Page 142

    Take Apart Media Bay LED & Release Mechanism - 6 3 Note : The release mechanism assembly consists of a spring and plastic “hook and eye.” 2 Remove the spring from the top of the media bay release mechanism.[...]

  • Page 143

    Take Apart Media Bay LED & Release Mechanism - 6 4 Caution: The following step, which frees the tightly installed release mechanism from the bottom case, is difficult to perform. Be careful not to break the plastic snaps. 3 Inserting a flat-blade screwdriver between one of the snaps and the release mechanism, carefully but firmly force the snap[...]

  • Page 144

    Take Apart Media Bay LED & Release Mechanism - 6 5 Mechanism Replacement Notes : • Install the plastic “eye” onto its round notch on the bottom case. • Align the plastic “hook” with the “eye” and snap it into place on the bottom case. • Install the spring onto its 2 pins on the release mechanism.[...]

  • Page 145

    Take Apart Media Bay LED & Release Mechanism - 6 6 Cable Replacement Note: Gently bend the LED cable to the right so that its con-nector rests outside the bottom case. This will allow the cable to clear the stiffener as the stiffener is installed.[...]

  • Page 146

    Take Apart ADB Door - 6 7 ADB Door No preliminary steps are required.[...]

  • Page 147

    Take Apart ADB Door - 6 8 1 Open the ADB door. Note : The ADB door is held in place by 2 pins on the bottom case. 2 Unhinge one side of the door, then the other. 3 Lift off the door.[...]

  • Page 148

    Take Apart I/O Door - 6 9 I/O Door No preliminary steps are required.[...]

  • Page 149

    Take Apart I/O Door - 7 0 Note : The I/O door is held in place by 2 pins on the bottom case. 1 Placing a finger on each side of the open I/O door and one finger in the middle of the door, gently bend the door until the middle bows out. 2 Unhinge one side of the door. 3 Lift the door from the remaining hinge.[...]

  • Page 150

    Take Apart Front Feet - 7 1 Front Feet No preliminary steps are required. Note : Removing the front feet is not necessary for further take-apart.[...]

  • Page 151

    Take Apart Front Feet - 7 2 1 With a flat-blade screwdriver, pry up and remove the feet from the grooves in the bottom case.[...]

  • Page 152

    Take Apart Bottom Case - 7 3 Bottom Case Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker Grill • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board • Heatsink • Ethernet or Ethernet/ Modem Card[...]

  • Page 153

    Take Apart Bottom Case - 7 4 • Logic Board • Display Assembly • CPU Stiffener • Infrared Window & Board • Media Bay LED & Release Mechanism • ADB Door • I/O Door Note: The I/O shield sits on 2 posts and 2 slotted tabs. 1 Lift off the I/O EMI shield. 2 Slide the reset actuator up and off the I/O shield.[...]

  • Page 154

    Take Apart Floppy Drive - 75 Floppy Drive Before you begin, remove the following: • Floppy Drive Assembly[...]

  • Page 155

    Take Apart Floppy Drive - 76 1 Using a #6 torx driver, remove the 5 screws from the floppy drive assembly. 2 Lift the floppy drive out of the bottom case. 3 Slide the metal top case off the floppy drive.[...]

  • Page 156

    Take Apart Floppy Drive - 77 4 Using a dental pick, disconnect the floppy drive cable from the floppy drive and the floppy drive board.[...]

  • Page 157

    Take Apart Floppy Drive - 78 Replacement Notes : • Make sure the metal plate is seated on the bottom case.[...]

  • Page 158

    Take Apart Floppy Drive - 79 • Install the top case. • Install both ends of the cable into its connectors. • Holding the assembly components tightly together, slide the board into its slot and the drive into the bottom case. • Install the 5 screws.[...]

  • Page 159

    Take Apart Display Assembly - 8 0 Display Assembly Procedures for removing parts from the display assembly are detailed on the following pages.[...]

  • Page 160

    Take Apart Display Assembly - 8 1 Display Assembly Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill[...]

  • Page 161

    Take Apart Display Assembly - 8 2 1 Gently disconnect the display cable from the logic board.[...]

  • Page 162

    Take Apart Display Assembly - 8 3 2 Remove the 2 interchangeable screws from the metal clutches. 3 Lift off the display assembly. Replacement Note: • To prevent tearing the display cable, make sure the screw hole on the cable aligns with the screw hole on the clutch. • Perform this test to confirm you installed the display assembly correctly: T[...]

  • Page 163

    Take Apart Display Assembly - 8 4 top case. If you can, this indicates the clutch screws are undertightened. Remove the display assembly and loosen the screws.[...]

  • Page 164

    Take Apart Display Housing - 8 5 Display Housing Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill • Display Assembly[...]

  • Page 165

    Take Apart Display Housing - 8 6 1 Using a plastic swizzle stick, remove the 2 product name plates from the bezel.[...]

  • Page 166

    Take Apart Display Housing - 8 7 2 Remove the 2 bumpers and 4 interchangeable screws from the bezel.[...]

  • Page 167

    Take Apart Display Housing - 8 8 3 Starting at the clutch end of the display housing, use a flat-blade screwdriver to carefully pry the plastics apart at the eight inner latch locations. 4 Lift off the display housing. Note : Removal of the speaker grills, which are not interchangeable, is not necessary for further take- apart.[...]

  • Page 168

    Take Apart Display Housing - 8 9 5 Lift the right and left speaker grills out of their slots on the housing. Replacement Note: Angle the display housing onto the bezel. As you lower the housing into place, snap in the side latches, then the bottom latches.[...]

  • Page 169

    Take Apart Latch - 9 0 Latch Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill • Display Assembly • Display Housing[...]

  • Page 170

    Take Apart Latch - 9 1 Note : It’s a good idea to remove the latch any time you’re working inside the display assembly. Removal allows the display to lay flat and evenly absorb any pressure exerted when screws are installed. 1 Slide the latch and its spring to the right and lift them up and off.[...]

  • Page 171

    Take Apart Display Frame - 92 Display Frame Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill • Display Assembly • Display Housing[...]

  • Page 172

    Take Apart Display Frame - 93 1 Remove the 6 interchangeable screws from the display frame.[...]

  • Page 173

    Take Apart Display Frame - 94 Note: The inverter board is located under the display frame; 3 of its connectors must be detached in order to remove the board. 2 Using your fingers, disconnect the sleep LED connector. 3 Using your fingers, disconnect the 2 speaker connectors. 4 Using a swizzle stick, undo and then peel back the kapton tape securing t[...]

  • Page 174

    Take Apart Display Frame - 95 5 Using your fingers or a flat-blade screwdriver, release the 6 tabs. 6 Lift off the display frame.[...]

  • Page 175

    Take Apart Display Frame - 96 Replacement Notes : • Making sure the connectors are on top of the display frame, set the frame on the display and align the 6 tabs. • Without applying pressure to the display, gently engage the tabs. Make sure they’re fully engaged.[...]

  • Page 176

    Take Apart Display Frame - 97 • Wrap the cables around their guide posts and guide them into their channels. Connect the speaker and sleep LED connectors. • Reattach the kapton tape to secure the 3 sets of wires. • After checking that the screw holes are still aligned, install the screws in this sequence: top (2), mid-bottom (2), and outer bo[...]

  • Page 177

    Take Apart Inverter Board - 98 Inverter Board Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill • Display Assembly • Display Housing • Display Frame[...]

  • Page 178

    Take Apart Inverter Board - 99 Note: Avoid applying pressure to the display, which could cause the screen to crack. 1 Raise the inverter frame slightly so that it’s not touching the display. 2 Using your fingers, disconnect the backlight connector and the display connector. 3 Set the inverter frame aside.[...]

  • Page 179

    Take Apart Inverter Board - 100 4 Using your finger or a flat-blade screwdriver, release the inverter board tab. 5 Lift off the inverter board. 6 Remove the display acoustic gasket. Replacement Notes: • Install the display acoustic gasket on the free-standing inverter frame. • Install the inverter board onto its alignment guide and engage the t[...]

  • Page 180

    Take Apart Inverter Board - 101 • Holding the inverter frame slightly above the display, connect the backlight and display connectors. • Carefully set the inverter frame onto the display, making sure the flap on the display shield is closed.[...]

  • Page 181

    Take Apart Inverter Board - 102 • Precisely align the inverter frame with the “M-shaped” guide line on the display shield. • Lay the backlight cable within the guide line on the display shield, making sure it lies flat. • Reattach the kapton tape to the backlight cable, pushing any excess cable into the bezel channel.[...]

  • Page 182

    Take Apart Display Cable - 1 03 Display Cable Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill • Display Assembly • Display Housing • Display Frame • Inverter Board Note: For this procedure it[...]

  • Page 183

    Take Apart Display Cable - 1 04 is only necessary to disconnect the display cable from the inverter board, not remove the inverter board. (Review the precaution for this step in the Inverter Board chapter.) Note : Because it is difficult to prevent kapton tape from sticking to itself or to aluminum, where specified, do not reuse the tape. 1 Using a[...]

  • Page 184

    Take Apart Display Cable - 1 05 2 Dispose of the tape. 3 Disconnect the display cable from the display.[...]

  • Page 185

    Take Apart Display Cable - 1 06 4 Gently pull the microphone off the bezel. 5 Peel back the kapton tape from the “Y” section of the display cable.[...]

  • Page 186

    Take Apart Display Cable - 1 07 6 Unwrap the display cable from the right clutch. 7 Lift the cable off its two holding pins, slide it to the left, and guide it off the alignment catch. 8 Using your fingers, disconnect the microphone from the display cable.[...]

  • Page 187

    Take Apart Display Cable - 1 08 Replacement Notes: To ensure that the display is properly seated, reassemble it in the following sequence, noting the precautions. • Check that the display shield’s grounding tabs for the microphone and the clutches are properly seated. • Install the microphone and attach its connector. • Install the display [...]

  • Page 188

    Take Apart Display - 109 Display Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill • Display Assembly • Display Housing • Display Frame • Inverter Board • Display Cable[...]

  • Page 189

    Take Apart Display - 110 1 Remove the display from the bezel. Caution: The upper right corner of the shield surrounding the screw has a thin strip that is easily ripped. Be careful not to tear it as you remove the shield. 2 Carefully slide the display out of its shield, guiding the backlight cable so it does not get caught.[...]

  • Page 190

    Take Apart Display - 111 Replacement Notes: • Holding the display shield against your chest, slide the display in, guiding the backlight cable through. • Set the display in the bezel. Turn the bezel over and check that the shield does not show.[...]

  • Page 191

    Take Apart Clutch - 1 1 2 Clutch Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill • Display Assembly • Display Housing • Display Frame • Inverter Board • Display Cable[...]

  • Page 192

    Take Apart Clutch - 1 1 3 Note: For this procedure it is only necessary to disconnect the display cable from the inverter board, not remove the inverter board. (Review the precaution for this removal in the Inverter Board chapter.) 1 Carefully fold up the clutch grounding tabs on the display shield. 2 Lift each interchangeable clutch off its pins.[...]

  • Page 193

    Take Apart Bezel - 1 1 4 Bezel Before you begin, remove the following: • Battery • Floppy or CD-ROM Mechanism • Keyboard • Left & Right Clutch Covers • Brightness & Speaker Grill • Display Assembly • Display Housing • Display Frame • Inverter Board • Display Cable • Display[...]

  • Page 194

    Take Apart Bezel - 1 1 5 • Clutch Note : Removal of the LED is only necessary if you are replacing it. 1 Remove the sleep LED.[...]

  • Page 195

    Service Source K Additional Procedures Po werBook 3400c/Po werBook G3[...]

  • Page 196

    Additional Procedures Battery Verification - 1 Battery Verification The Control Strip on the desktop indicates the battery charge and the rate at which the battery is being used. Note: The battery level indicator lights show whether the battery is fully-charged, three- fourths charged, one-half charged, or one-fourth charged. 1 To determine the act[...]

  • Page 197

    Additional Procedures - 2 the level indicator button to activate the indicator lights. Power Adapter Verification No test is available for verifying the power adapter. Try using a new power adapter if the computer cannot run off the existing one.[...]

  • Page 198

    Additional Procedures Backup Battery Verification - 3 Backup Battery Verification The backup battery saves the PRAM and power management information on the logic board when the computer is shut down. To check that the backup battery is working, follow the procedures below. 1 Set the date and time. 2 Perform a Shut Down from the Apple Menu or Specia[...]

  • Page 199

    Additional Procedures Backup Battery Verification - 4 6 To recharge the backup battery, leave the PowerBook plugged in for 48 hours. It is ok to use it while it is charging. 7 If the backup battery appears dead or will not charge, replace the backup battery.[...]

  • Page 200

    Additional Procedures PRAM and Power Manager Reset - 5 PRAM and Power Manager Reset Caution: Resetting parameter RAM (PRAM) erases the contents of the RAM disk, if there is one. Resetting PRAM also restores the default settings in most control panels. After you reset PRAM, be sure to check any custom settings for the desktop pattern, memory, networ[...]

  • Page 201

    Additional Procedures PRAM and Power Manager Reset - 6 2 Power on the computer by pressing the Power key. 3 Immediately hold down the Option-Command-P-R keys. 4 Keep holding down these four keys until you have heard the startup chime at least one additional time after the initial startup chime. (If the PowerBook emits multiple chimes when you are h[...]

  • Page 202

    Additional Procedures PRAM and Power Manager Reset - 7 Note: If the PowerBook powers off and the sleep display light stays a solid green with no blinking, press the Reset button again. 6 If the PowerBook does not power on from the Reset button, turn the PowerBook on by pressing the Power key. 7 After the computer has started up, select Shut Down fr[...]

  • Page 203

    Additional Procedures PRAM and Power Manager Reset - 8 Resetting the P ower Manager Follow these steps to reset the power manager: 1 Remove the battery. 2 Disconnect the AC adapter from the PowerBook and unplug it from the wall outlet. 3 Press and hold the Reset button for one minute. 4 Plug the AC adapter into the wall outlet. 5 Connect the AC ada[...]

  • Page 204

    Additional Procedures Battery Gasket Installation - 9 Battery Gasket Installation The gasket kit comes with a set of foam gaskets and a wood applicator. Use the applicator to place a gasket on the inside of the battery bay. 1 Remove the battery from the PowerBook 3400. 2 Remove the paper backing from the wood applicator and place the gasket adhesiv[...]

  • Page 205

    Additional Procedures Battery Gasket Installation - 1 0 tacky surface. 3 Remove the backing from the adhesive side of the gasket. 4 Using the applicator, place the gasket on the notched side of the battery bay. Make sure the angled edge of the gasket aligns with the angled side of the notch and the gasket flap extends into the notched opening. Note[...]

  • Page 206

    Additional Procedures Battery Gasket Installation - 1 1 metal surface above it. 5 Press the gasket onto the battery bay. Notch Applicator[...]

  • Page 207

    Additional Procedures Battery Gasket Installation - 1 2 6 Remove the applicator from the bay and turn the applicator over so the non-sticky side faces the gasket. 7 Reinsert the applicator into the battery bay, and burnish the gasket to the bay. 8 Remove the applicator and replace the battery. Burnish[...]

  • Page 208

    Service Source K Exploded V ie w Po werBook 3400c/Po werBook G3[...]

  • Page 209

    Exploded View Bottom & Display Assembly 1 I/O Door 922-2495 Expansion Bay Door Kit 076-0640 CD-ROM Drive Assembly 661-1290 (3400) 661-1476 (3400/G3) Right Clutch Cover 922-2494 Brightness & Speaker Grill 922-2488 Left Clutch Cover 922-2493 Backup Battery 922-2692 Backup Battery Cable 922-2693 Keyboard 922-3109 Hard Drive Bracket 922-2497 Ha[...]

  • Page 210

    Exploded View Bottom & Display Assembly 2      Display 661-1236 (CPRC/Int'l Only)    Display Housing 922-2477  Display Frame 922-2474  Clutch & Sleeve 076-0645  Inverter Board 922-2468  Acoustic Gasket 922-2484   Inverter Frame 922-2479   Displ[...]