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Apple TM546 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Apple TM546. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Apple TM546 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Apple TM546 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Apple TM546 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Apple TM546
- nom du fabricant et année de fabrication Apple TM546
- instructions d'utilisation, de réglage et d’entretien de l'équipement Apple TM546
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Apple TM546 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Apple TM546 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Apple en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Apple TM546, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Apple TM546, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Apple TM546. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    SpeedT ouch™546 Residential ADSL Gateway User’ s Guide Release R5.3.1[...]

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    [...]

  • Page 3

    SpeedT ouch™ 546 User’ s Guide R5.3.1[...]

  • Page 4

    Copyright Copyright ©199 9-2005 THOM SON. All righ ts reserved. Passing on, and cop ying of this docume nt, use and commun ication of its conte nts is not permitte d without written autho rization from THOMSON. The content o f this document is furnished for inform ational use only, may be subject to change without notice, and should not be con str[...]

  • Page 5

    Contents E-DOC-CTC-20050429-010 0 v1.0 i Contents About this User’s Guid e ........................... ................... 1 1 Your SpeedTouch™ .... .................................................. 3 1.1 SpeedTouch™ Features ......... ............ .................................... ......... 4 1.1.1 Hardware Specifications .............. [...]

  • Page 6

    Contents E-DOC-CTC-20050429-0100 v1.0 ii 4.1 Navig ation .......... ........ ......... .......... ......... .......... ......... .......... ......... 32 4.1.1 Menu .......... ................... ............... .................. ................... ............... .......... 33 4.1.2 Language Bar ......................... ................... .....[...]

  • Page 7

    Contents E-DOC-CTC-20050429-010 0 v1.0 iii 4.6 Home Ne twork ........... ............. .......... ........... ........... .......... ........... 73 4.6.1 Devices ...................... ............... ................... .............. ................... .............. 74 4.6.2 Device Settings .............................. ............... .......[...]

  • Page 8

    Contents E-DOC-CTC-20050429-0100 v1.0 iv[...]

  • Page 9

    About this User’s Guide E-DOC-CTC-20050429-010 0 v1.0 1 About this User’ s Guide Used Symbols T erminology Generally, the SpeedTouch™546(i) wil l be refe rred to as SpeedTouc h™ in this User’s Guide. T ypographical Conventions In interactive input and output, typed input is displayed in a bold font and commands are displayed like this . C[...]

  • Page 10

    About this User’s Guide E-DOC-CTC-20050429-0100 v1.0 2[...]

  • Page 11

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 0 v1.0 3 1 Y our SpeedT ouch™ Introduction With the SpeedTouch™546(i) Residential ADSL Gateway you can build a secure home or small office network, conn ecti ng wired Ether net devices and surf the Internet at high speed. Installation For more information on how to set up your SpeedTo uch™, [...]

  • Page 12

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0100 v1.0 4 1.1 SpeedT ouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will fin d a comprehensive overview of the:  Hardware Specifications  Software Features[...]

  • Page 13

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 0 v1.0 5 1.1.1 Hardware Specifications Gateway Integrated multi-mode ADSL mo dem, supporting:  ADSL over POTS for a Spee dTouch™ADSL/POTS variant)  ADSL over ISDN for a Spee dTouch™ ADSL/ISDN variant)  ADSL/RE-ADLS 2/ADSL2/ADSL 2+ for both ADSL over POTS and ADSL over ISDN Physical in[...]

  • Page 14

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0100 v1.0 6 1.1.2 Software Features ADSL compliance  If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL), ADSL2, RE-ADSL and ADSL2+  If ISDN in overlay: G.handshake, G.dmt, ADSL2, RE-ADSL and ADSL2+ A TM features  Up to 16 simultaneous PVCs, allowin g multiple [...]

  • Page 15

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 0 v1.0 7 Management  Multi-level user protection, Event logging  DHCP server, clien t and relay, DH CP-to-PPP spoofing  DNS server, client and relay  Time synchronization:  SNTPv1, SNTPv2, SNTPv3 and SNTPv4  System logging  SNMPv1 agent with MIB-II  Firmware upgradeable via[...]

  • Page 16

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0100 v1.0 8 1.2 SpeedT ouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equi pped with a number of LEDs on its front panel, indicating the state of the device during normal operation. Following table shows the meaning o f the different LEDs: Indicator Description Name Colour State Power Gre[...]

  • Page 17

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 0 v1.0 9 1.3 How to Access your SpeedT ouch™ Access methods Your SpeedTouch™ is accessibl e in one of following ways: Access Method Can be used to: Web Configure your Sp eedTouch™ via HTTP or HTTPS. For more information, see “1.3.1 Access via the Web Interface” on page 10 . Command Line [...]

  • Page 18

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0100 v1.0 10 1.3.1 Access via the W eb Inter face Procedure To access the SpeedTouch™ via the web interface: 1 Open a web browser. 2 In the address bar type your Speed Touch ™’s IP address or DNS host name, by default that is ‘http://speed touch.lan’ or ‘192.168.1.254’. 3 As a result the[...]

  • Page 19

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 0 v1.0 11 1.3.2 Access via CLI Command Line Interface (CLI) You can access the Command Line Interface (CLI) via:  A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the Sp eedTouch™. Your SpeedTouc h™ and the connected[...]

  • Page 20

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0100 v1.0 12 Te l n e t s e s s i o n Proceed as follows: 1 Open a telnet application. 2 Connect to your SpeedTouch™. . 3 Enter your SpeedTouch™ s ecurity user name and password. 4 As soon as you’ ve opened a session to the CLI, the SpeedTouch™ b anner is displayed, followed by the CLI pr ompt[...]

  • Page 21

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 0 v1.0 13 1.3.3 Access via F TP File T ransfer Protocol (F TP) You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in o rder to:  Restore or backup conf iguration files, templates or language packs.  Upgrade your co nfiguration or firmware. File system T[...]

  • Page 22

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0100 v1.0 14 File system access rights On the different directories you have following privileges: Common F TP commands Depending on the access rights you have on a directory, you can use one of following commands: Director y Access rights root NO read/write dl read/write Command... Y ou can use to...[...]

  • Page 23

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-010 0 v1.0 15 FT P f i l e t r a n s f e r To allow correct file transfer s, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Example: Quote site command All the CLI commands can be executed from within an FTP session. Only complete CLI commands (in other words, the [...]

  • Page 24

    Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050429-0100 v1.0 16 1.3.4 Remote Assistance Remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely. Enabling remote access To enable remote assistance: 1 Go to the SpeedTouch™ p ages,[...]

  • Page 25

    Chapter 2 Local Networ k Setup E-DOC-CTC-20050429-010 0 v1.0 17 2 Local Network Setup Ethernet network The Ethernet ports on the back panel of yo ur SpeedTouch™ allow you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or to a computer with installed Ethernet card. Using the Sp eedTouch™ Ethe rn et switch, you can [...]

  • Page 26

    Chapter 2 Local Network Setup E-DOC-CTC-20050429-0100 v1.0 18 Device settings Once you’ve connected a device, you ar e able to personalise its settings: 1 Go to the SpeedTouch™ web pages . 2 In the menu select Home Network > Devices . 3 Click the name of your device, or if the device’s settings haven’t been personalised yet, click th e M[...]

  • Page 27

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 0 v1.0 19 3 Internet Connectivity Dial-In Clients Introduction For setting up initial Internet connectivit y, using the H ome Install Wizard on the Setup CD or the embedded Easy Setup, refe r to the provided Installation and Setup Guide. Access methods Depending on the confi gur[...]

  • Page 28

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0100 v1.0 20 Embedded PPP dial-in clients The SpeedTouch™’s embedded PP P dial-in client allows you to establish an Internet connection for computers residi ng on your local network, using only one computer of the network to control the client. If this computer runs:  Any Ope[...]

  • Page 29

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 0 v1.0 21 3.1 SpeedT ouch™ W eb Pages Introduction As the SpeedTouc h™ web page s are controllable from any Operating System with an installed w eb browser, the method to esta blish PPP s essions de scribed b elow you can use on any computer system. For more information on I[...]

  • Page 30

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0100 v1.0 22 T erminating an Interne t session To close an active PPP connection: 1 Go to the SpeedTouch™ H ome page. 2 Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PP P dia l-in client will close the Internet connection. The[...]

  • Page 31

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 0 v1.0 23 3.2 IGD Control Agent Introduction MS Windows XP users can easily establis h PPP sessio ns, thanks to MS Windows XP’s Internet Gateway Device (IGD) Dis cover y and Control Client that allo ws you to control the SpeedTouch™ directly from you PC. Preconditions Follow[...]

  • Page 32

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0100 v1.0 24 Internet connection status As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection statu s and some counters by double-cli cking the Internet Connecti on icon in your PC’ s Network Connections window: T ermina[...]

  • Page 33

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 0 v1.0 25 3.3 MS Windows XP BroadBand Connection Prerequisites To be able to us e the MS Windows XP BroadBand Connectio n, your SpeedTouch™ must be configured for either:  Bridging, or  PPPoE Relay Configuring a broadband connection Proceed as follows: 1 On the Start men[...]

  • Page 34

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0100 v1.0 26 8 Select whether the conn ection will be ava ilab le to any user or only to yourself: 9 Fill in the Internet acco unt information. This information sho uld be provided by your service pro vider: 10 At the end of the config uration the following window app ears: Click Fi[...]

  • Page 35

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 0 v1.0 27 Star ting a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect T o and click the name of the connection you’ve created, for example YourISP. 2 The Connect Y ourISP window ap pears: 3 If requested, enter user name and password for your u[...]

  • Page 36

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0100 v1.0 28 T erminating a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect T o and click the name of the connection you’ve created, for example YourISP. 2 The Y ourISP Status window appears: 3 Click Disconnect . 4 The connection is released. As a[...]

  • Page 37

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-010 0 v1.0 29 3.4 Mac OS X PPPoE Dial-in Client Prerequisites To be able to us e the MS Windows XP BroadBand Connectio n, your SpeedTouch™ must be configured for either:  Bridging, or  PPPoE Relay Configuring a broadband connection Proceed as follows: 1 On the Apple menu, cl[...]

  • Page 38

    Chapter 3 Internet Connectivity Dial-In Clients E-DOC-CTC-20050429-0100 v1.0 30 Star ting a broadband Internet session Proceed as follows: 1 Click the Internet Connect dockling. 2 The following window appears : Make sure Built-in Ethernet is selected in the Configuration list. 3 If needed, enter user name and password for your us er account at the [...]

  • Page 39

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 31 4 SpeedT ouch™ W eb Inter face Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It a llows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTou[...]

  • Page 40

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 32 4.1 Navigation Navigation components The SpeedTouch™ web interface cons ists of following components:  Menu  Language Bar  Navigation Bar  Notification Area  Tasks Menu T asks Navigation bar Notification area Language bar[...]

  • Page 41

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 33 4.1.1 Menu Menu items The menu is located on the left side of th e page and consists of the following menu items:  SpeedTouch : Provides basic information on the SpeedTouch™.  Broadband Connection : Allows you to view /configure your broadband connections.  Toolbox[...]

  • Page 42

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 34 4.1.2 Language Bar Language bar The language bar is located under the Speed Touch™ logo and allo ws you to change the language of the SpeedTouch™ web interface. ! The language bar will only be shown if more than one lang uage is available.[...]

  • Page 43

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 35 4.1.3 Navigation Bar Navigation bar The navigation bar is located on th e top of the page and allows y ou to:  View the current user name. Click this name to change your password or switch to another user.  View the current position on the SpeedTouch™ web interface. ?[...]

  • Page 44

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 36 4.1.4 Notification Area Notification area The notification area is located under the N avigation Bar and is used to display:  Error messages indicated by a red traffic light.  Warnings indicated by an orange traffic light.  Information indicated by a green traffic light.[...]

  • Page 45

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 37 4.1.5 T asks Ta s k s To allow a swift configuration of yo ur SpeedTouch™, some pages m ay offer you a number of related tasks. These tasks w ill guide you to th e page where you can perform the selected task.[...]

  • Page 46

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 38 4.2 Home SpeedT ouch™ home page The SpeedTouch™ home page gives you a sh ort overview of all the configurable aspects of the SpeedTouch™:  SpeedTouch  Broadband Connection  Toolbox  Home Network[...]

  • Page 47

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 39 4.3 SpeedT ouch The SpeedT ouch menu The SpeedT ouch menu consists of following items:  Information  Configuration  Event Logs  Update The SpeedT ouch page The SpeedT ouch page gives you some b asic inform ation on the Sp eedTouch™:  Product Information  C[...]

  • Page 48

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 40 4.3.1 Information Information The Information page summarizes important informatio n on your SpeedTouch™. You may need this information when y ou contact your helpdesk.[...]

  • Page 49

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 41 4.3.2 SpeedT ouch™ Easy Setup Easy Setup Wizard This wizard helps you config ure your SpeedTouch™ Internet connection. To configure the SpeedTouch™ us ing the SpeedTouch™ Easy S etup wizard: 1 On the le ft menu, cli ck SpeedT ouch . 2 In the Pick a task... list, click[...]

  • Page 50

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 42 4.3.3 Restar t Accessing the Restar t page Proceed as follows: 1 On the le ft menu, cli ck SpeedT ouch . 2 In the Pick a task... list, click Restart . Restar ting your SpeedT ouch™ Proceed as follows: 1 Click Y es, restart my SpeedT ouch . 2 The SpeedTouch™ restarts. 3 The Sp[...]

  • Page 51

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 43 4.3.4 Configuration Over view The Overview page displays the current configuration of y our SpeedTouch™. Detai ls The Details page display s more detailed information on the current configuration of your SpeedTouch™. Configure The Configure page allows you to change the c[...]

  • Page 52

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 44 4.3.5 Backup & Restore Introduction This page allows you to:  Save your current configuratio n.  Restore a previously saved configuration. Accessing the Backup & Restore page Proceed as follows: 1 On the SpeedT ouch menu, click Configu ration. 2 Click Configure . 3 [...]

  • Page 53

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 45 4.3.6 Reset to Factor y Defaults Introduction This page allows you to r eset the SpeedTouc h™ to return to the initial configuration of your SpeedTouch ™. All your changes wil l be deleted. Accessing the Reset to Factor y Defaults page Proceed as follows: 1 On the le ft m[...]

  • Page 54

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 46 4.3.7 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on. The first co lumn of the table in[...]

  • Page 55

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 47 4.3.8 Update Updating the SpeedT ouch™ system software The Update page allows you to:  View System Information.  View information on the current System Firmware.  Update your SpeedTouch™ from a remote server. Use this option if yo u want to have yourSpeedTo uch?[...]

  • Page 56

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 48 4.4 Broadband Connection The Broadband Connection menu The Broadband Connection menu con sists of following menu items:  DSL Connection  Internet Services The Broadband Connection page The Broadband Connection pa ge gives you a short statu s overview of the connections conf[...]

  • Page 57

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 49 4.4.1 Connectivity Check Introduction This page enables you to perform a connectiv ity check on an Internet service of your SpeedTouch™. Accessing the Connectivity Check page Proceed as follows: 1 On the le ft menu, cli ck Broadband Connecti on. 2 In the Pick a task... list[...]

  • Page 58

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 50 4.4.2 DSL Connection Over view Click Over view to view brief information on your DSL connection. Detai ls Click Details to view a more detailed info rmation on your DSL connection.[...]

  • Page 59

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 51 4.4.3 Internet Ser vices Internet Ser vices information The Internet Services page displays information on your Internet Connection (s). To view more detailed information on a specific connection, click the Vie w mo r e .. . link of the corresponding conn ection. If you confi[...]

  • Page 60

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 52 4.4.4 Internet Ser vice Settings Accessing the Internet Ser vice Settings page Proceed as follows: 1 On the Broadband Connection menu click Internet Services. 2 Click the View mo re link of the internet service you want to view. Over view The Overview page gives you basic informa[...]

  • Page 61

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 53 4.5 T oolbox The T oolbox menu The To o l b o x menu consists of following menu items:  Remote Assistance : Allows you to make your SpeedTouch™ accessible for remote support.  Game & Application Sharing : Allows you to share services and games that you run in your[...]

  • Page 62

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 54 4.5.1 Remote Assistance Enabling Remote Assistance This page allows you to make your SpeedTouch™ accessible for remote support. To use remote assistance: 1 If needed, type a password in the Password box. 2 Click Enable Remote Assistance . 3 Pass the information listed under: ?[...]

  • Page 63

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 55 4.5.2 Game & Application Sharing Over view The Overview page summariz es the games and applications o n a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. Configure The Configuration page allows you to:  Select [...]

  • Page 64

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 56 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follows: 1 In the T oolbox menu, click Game & Application Sharing . 2 In the Pick a task... list, click Modify a ga me or applicatio n . The Defined Games & Applications [...]

  • Page 65

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 57 4.5.4 Game or Application Definition Accessing the Game or Application Definition page Proceed as follows: 1 In the T oolbox menu, click Game & Application Sharing . 2 In the Pick a task... list, click Modify a ga me or applicatio n . 3 Click the name of the game or appli[...]

  • Page 66

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 58 4.5.5 New Game or Application Accessing the Game or Application Definition Proceed as follows: 1 On the Applications page, click Game & Applica tion Sharing . 2 In the Pick a task... list, click Create a new game or application . Creating a new game or application Proceed as [...]

  • Page 67

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 59 4.5.6 Parental Control Parental Control The SpeedTouch™ allows you to block/allo w particular web sites:  Based on the web site’s URL.  Based on the web site’s content.  Redirect a web si te to another web s ite. Over view The Overview page displays:  The cu[...]

  • Page 68

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 60 Deny access to a specific web site Use this feature if:  Allow is selected under Action for Unkn own Sites.  Block is selected under Acti on for Un known Sites and you want to make an exception on an allow rule . For example: you are allo wing “provider.com” b ut you wa[...]

  • Page 69

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 61 Redirecting all web sites Proceed as follows: 1 Type “*” in the Web S i te box. 2 Click Redirect in the Action list . 3 Type the URL of the web site you wa nt to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box. 4 Click Add . 5 Type the[...]

  • Page 70

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 62 4.5.7 W eb Filtering Activation Accessing this page Proceed as follows: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the Pick a task... list, click Activate Web filtering License . W eb Filtering Activation page This page allows you to:  Activate a Web Filtering[...]

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    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 63 4.5.8 Content Level Accessing this page Proceed as follows: 1 On the To o l b o x menu, click Web Site Filtering . 2 Click Configure . 3 Click the Edit link of the content level you want to edit. Over view This page gives you an overvi ew of the different categor ies and thei[...]

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    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 64 4.5.9 New Content Level Introduction This page allows you to create a ne w content level. To access this page: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the upper right corner, click Configure . 3 Under Pick a task... , click Create a new content level . Procedu[...]

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    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 65 Content level activation To activate your new content level: 1 On the To o l b o x menu, click Web Site Filtering . 2 In the upper right corner, click Configure . 3 In the Content Level list, select your new content level. 4 The new content level is now active.[...]

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    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 66 4.5.10 Firewall Over view The Overview page summariz es the overall security policy co nfigured on your SpeedTouch™. Configure The Configure page allows you to select the security level of the Sp eedTouch™. Select one of following security levels:  Block All : to protect y[...]

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    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 67 4.5.11 Intrusion Detection Intrusion Detection Your SpeedTouch™ is protecting your networ k against malicious in trusions. This page shows you the intrus ions you are protected against. The Pr otected I ntrusions t able shows the number of times the Spee dTouch™ actively [...]

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    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 68 4.5.12 Dynamic DNS What is Dynamic DNS The Dynamic DNS service allows you to assign a dyna mic DNS host name (e.g. john.dyndns.org ) to a broadband connection ev en if it is u sing a dynamic IP address. As soon as th e device gets a new IP addr ess, the dynamic DNS server updates[...]

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    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 69 4.5.13 User Management Over view The Overview page gives you an overview of the currently configured users and thei r privileges. Clicking the name of a user allows y ou to edit his user account. Configure The Configure page allow s you to :  Click Add to create a new user[...]

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    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 70 4.5.14 Edit User Accessing the User Edit page Proceed as follows: 1 On the To o l b o x menu, click User Management . 2 Under Local User Data , click on the name of the user you want to edit. Editing a user account The Edit User page allows you to:  Click Reset Password to res[...]

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    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 71 4.5.15 Change Default User Changing the default user This page allows you to ch ange the default user . If users browse to the SpeedTouch™ web pages, they will be au tomatically logged in under this account. ! To allow users to au tomatically log on under this account, this[...]

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    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 72 4.5.16 Add User Adding users This page allows you to add a new user . Under User defini tion you can configure:  The name of the new u ser.  The administration privileges o f the new user ! The password of the new user will be equal to the user name; for example if the user[...]

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    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 73 4.6 Home Network Home Network Menu This men u consists of following items:  Devices Allows you the view/configure the devi ces detected on your local network.  Interfaces Allows you to view/configure the in terfaces that are available on the SpeedTouch™. The Home Netw[...]

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    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 74 4.6.1 Devices Over view The Overview page gives yo u an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. Configure The Configure page gives you an overview of the devices that a[...]

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    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 75 4.6.2 Device Settings Accessing the device settings page Proceed as follows: 1 On the Home Network menu, click Devices . 2 In the Detected Device(s) , click the name of the device you want to view. Over view The Overview page displays following information:  Information al[...]

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    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 76 4.6.3 Assign Public IP Introduction This page allows you to assign the public IP address of your Internet Connectio n(s) to a specific device on your local network. You might want to do this if:  You do not want to us e the Network Address T ranslation engine of your SpeedTouc[...]

  • Page 85

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 77 4.6.4 Inter faces Interface s over view This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a spec ific interface, click the name of the interface you want to view.[...]

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    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 78 4.6.5 Inter face Settings Over view The Overview page gives yo u an overview of the current interface settings. Configure The Configure page allows you to:  Change the IP address setti ngs of the SpeedTouch™.  Change the DHCP IP addres s pool settings. Assigning a new IP [...]

  • Page 87

    Chapter 4 SpeedTou ch™ Web I nterfac e E-DOC-CTC-20050429-010 0 v1.0 79 4.6.6 DHCP Pool DHCP Pool This page allows yo u to create/change a DHCP pool. Accessing the DHCP Pool page Proceed as follows: 1 On the Home Network menu, click Interfaces . 2 Click on the name of the interface of which you want to change the DHCP pool settings. 3 Click Confi[...]

  • Page 88

    Chapter 4 SpeedTouch™ Web Interface E-DOC-CTC-20050429-0100 v1.0 80 The DHCP Pool page Following settings are available for configuration:  Interfac e : The SpeedTouch™ interface for wh ich the DHCP pool applies.  Start Address : The start IP address of the DHCP server ’s address pool.  End Address : The end IP address of the DHCP se[...]

  • Page 89

    Chapter 5 Software Upgrade E-DOC-CTC-20050429-010 0 v1.0 81 5 Software Upgrade Introduction This chapter des cribes how to upgrad e the SpeedTouch™ sy stem software or firmware. System software upgrades availability For the avai lability of new system software version packages you can:  Click the SpeedT ouch Maintenance link, available on the [...]

  • Page 90

    Chapter 5 Software Upgrade E-DOC-CTC-20050429-0100 v1.0 82 5.1 Upgrade Wizard on Setup CD Introduction The procedures des cribed in this section are valid only in case:  You run an MS Windows Operating System or Mac OS X.  Your SpeedTouch™ and comp uter are properly conn ected through Eth ernet. During the up grade procedure in most cases c[...]

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    Chapter 5 Software Upgrade E-DOC-CTC-20050429-010 0 v1.0 83 Upgrade procedure 1 In the Welcome to the SpeedT ouch Upgrade Wizard window, click Next . 2 The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Ye s to acc ept. 3 The SpeedTouch™ Upgrade Wizard will search for the S peedTouch™ on the ne[...]

  • Page 92

    Chapter 5 Software Upgrade E-DOC-CTC-20050429-0100 v1.0 84 6 The following window sh ows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: For more information on a found software version, click Firmware Details . Select the appropriate system software version and [...]

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    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 0 v1.0 85 6 T roubleshooting Introduction This chapter suggest solutions for p roblems you may encounter while installin g or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http :// www.spee dtouch.c om/supp ort or contact your service prov[...]

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    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0100 v1.0 86 6.1 General SpeedT ouch™ T roubleshooting SpeedT ouch™ does not work If none of the LEDs light up, m ake sure that:  The SpeedTouch™ is plugged into a power socket outlet.  You are using the correct power supply for your SpeedTouc h™ device, that i s 15V AC.  The power on th[...]

  • Page 95

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 0 v1.0 87 6.1.1 Ethernet T roubleshooting LAN LED does not light up Make sure that:  The LAN cable is securely connected to the 10/100Base-T port.  You are using the correct cable type for your Ethernet eq uipment, that is UTP CAT5 with RJ-45 connectors.[...]

  • Page 96

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0100 v1.0 88 6.1.2 Upgrade T roubleshooting Introduction While upgrading your SpeedTouch™ via th e Upgrade Wizard on the Setup CD, you might encounter one of following pr oblems. Upgrade via Setup CD If the Upgrade Wizard in step 4 , as described in “ Upgrade pro cedure” on page 83 , does not find [...]

  • Page 97

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 0 v1.0 89 6.2 UPnP™ on Windows XP Systems SpeedT ouch™ not detected by UPnP™ or IGD Control Client Check on following:  Make sure the UPnP™ and In ternet Gateway Device Control Client Networking components are added to your MS Windows XP system.  Your computer doesn’t suppo rt UPnP™[...]

  • Page 98

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0100 v1.0 90 Adding IGD Discovery and Control Your MS Windows X P system is able to discover an d control Internet Gateway Devices (IGD), l ike the SpeedTo uch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: 1 On the Wi[...]

  • Page 99

    Chapter 6 Troubleshooting E-DOC-CTC-20050429-010 0 v1.0 91 6.3 Reset to Factor y Defaults Resetting your SpeedT ouch™ You might consider a reset to factory defaults as described below. You can choose between:  Hardware r eset  Software reset A reset to factor y default settings dele tes the configuration profile settings. Therefore, after t[...]

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    Chapter 6 Troubleshooting E-DOC-CTC-20050429-0100 v1.0 92[...]

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    [...]

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    Need more help? Additional help is available online at www.speedtouch.com © THOMSON 2005. All rights reserved. E-DOC-CT C-20050429-0100 v1.0[...]