Axis Communications A8004-VE manuel d'utilisation

AXIS A8004-VE Network Video Door Station User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS A8004-VE Network Video Door Station, and is applicable to rmware 5.60 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Lin[...]

The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SEL V) and Limited P ower Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a[...]

AXIS A8004-VE Network Video Door Station Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which, [...]

AXIS A8004-VE Network Video Door Station T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS A8004-VE Network Video Door Station T able of Contents System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Date & Time . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS A8004-VE Network Video Door Station Hardware Overview Hardware Overview 1 2 3 4 5 6 8 9 7 1 Camera 2 Speaker 3 P art number (P/N) & Serial number (S/N) 4 Tampering alarm switch 5 Front cover 6 Wall mount 7 Illuminator 8 Call button 9 Microphone Back 1 3 4 2 5 1 Control button 7[...]

AXIS A8004-VE Network Video Door Station Hardware Overview 2 Status LED 3 microSD/microSDHC/microSDXC slot supporting memory card up to 64 GB (card not included) 4 Protective rubber gasket 5 Back cover Connectors 1 2 3 4 5 1 Network connector (P oE) 2 Relay connector 3 I/O connector 4 Audio connector 5 P ower connector (DC IN) Connectors and Button[...]

AXIS A8004-VE Network Video Door Station Hardware Overview P ower Connector 2-pin terminal block for power input. Use a Safety Extra Low V oltage (SEL V) compliant limited power source (LPS) with either a rated output power limited to ≤ 1 00 W or a rated output current limited to ≤ 5 A. Audio Connector 2-pin terminal block for line out. Importa[...]

AXIS A8004-VE Network Video Door Station Hardware Overview Status LED Indication Unlit Connection and normal operation. Green Shows steady green for 1 0 seconds for normal operation after startup completed. Amber Steady during startup. Flashes during rmware upgrade. Amber/Red Flashes amber/red if network connection is unavailable or lost. Red Fl[...]

AXIS A8004-VE Network Video Door Station Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Fire[...]

AXIS A8004-VE Network Video Door Station Access the Product For more information, see NA T traversal (port mapping) for IPv4 on page 60 . See also AXIS Internet Dynamic DNS Service at www .axiscam.net For T echnical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product,[...]

AXIS A8004-VE Network Video Door Station Access the Product Controls on the Live View P age Click the View size buttons to show the image in full size (right button) or to scale down the image to t the browser window (left button). Click WDR on to enable WDR in intense backlight conditions. Click WDR off to disable WDR in low light conditions fo[...]

AXIS A8004-VE Network Video Door Station Access the Product Manual Trigger The Manual T rigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration. To congure the manual trigger: 1. Go to Setup > Events . 2. Click Add to add a [...]

AXIS A8004-VE Network Video Door Station Access the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be congured from the Audio tab in the AMC Control panel: • Push-T o-Talk mode: Click and hold the butt[...]

AXIS A8004-VE Network Video Door Station Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of avail[...]

AXIS A8004-VE Network Video Door Station Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Wi[...]

AXIS A8004-VE Network Video Door Station Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The[...]

AXIS A8004-VE Network Video Door Station Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access[...]

AXIS A8004-VE Network Video Door Station Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . You can congure the following: • Video stream settings. See page 20 . • Stream proles. See page 2 1 . • Camera settings. See page 22 . • View areas. See page 23 . • Overlay image. Se[...]

AXIS A8004-VE Network Video Door Station Video and Audio • Maximum frame rate . T o avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions. ?[...]

AXIS A8004-VE Network Video Door Station Video and Audio • When setting up continuous recording. See Continuous Recording on page 53 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, ind[...]

AXIS A8004-VE Network Video Door Station Video and Audio Exposure control - This setting is used to adapt to the amount of light used. Automatic is the default setting and can be used in most situations. The shutter speed is automatically set to produce optimum image quality . Flicker-free 50 or 60 Hz is used to remove icker which can be caused [...]

AXIS A8004-VE Network Video Door Station Video and Audio 4. Select an Aspect ratio and a Video stream resolution . 5. A new view area covers the whole image. Use the mouse to move and resize the view area. 6. Select Enable PTZ to enable digital PTZ for the view area. 7. Click Save to save the settings. To modify a view area, select the view area in[...]

AXIS A8004-VE Network Video Door Station Video and Audio maximum image resolution. If combining text and image overlays, take into consideration that the text overlay occupies 16 or 32 pixels in height (depending on the resolution) and has the same width as the video image. To automatically scale the image to the resolution used by the Axis product[...]

AXIS A8004-VE Network Video Door Station Video and Audio 3. Select a T rigger and, optionally , a Schedule and Additional conditions . See the online help for details. 4. From the Actions list, select Overlay Text 5. Enter the text to display in the T ext eld. This is the text that #D will be replaced by . 6. Specify the Duration . The text can [...]

AXIS A8004-VE Network Video Door Station Video and Audio Dynamic Processing Dynamic processing is used to improve the perceived sound quality . It consists of a group of technologies that correct and control audio signals. Common dynamic processing methods include reducing the volume of loud unwanted sounds and amplifying quiet sounds. In the Axis [...]

AXIS A8004-VE Network Video Door Station Video and Audio Audio Clips An audio clip is a sound le that can be played when events occur or directly from the Live View page. The audio clip must rst be uploaded to the Axis product or recorded by a microphone connected to the product. To add, download, modify or remove audio clips, go to Video &am[...]

AXIS A8004-VE Network Video Door Station V oice over IP (V oIP) V oice over IP (V oIP) V oice over IP (V oIP) is a group of technologies that enables voice communication and multimedia sessions over IP networks. In the Axis product, V oIP is enabled through the Session Initiation Protocol (SIP) and Dual-T one Multi-Frequency (D TMF) signaling. To o[...]

AXIS A8004-VE Network Video Door Station V oice over IP (V oIP) 4. Enter the SIP port number and the SIP TLS port number . For more information, see P ort Settings on page 30 . 5. Select the protocols you want to enable for NA T traversal. See Network Address T ranslation (NAT) Traversal (port forwarding) on page 30 . 6. Click Save . NO NO NO TICE [...]

AXIS A8004-VE Network Video Door Station V oice over IP (V oIP) Like TURN, STUN can be used in full-cone, address-restricted cone, and port-restricted cone NA T setups. STUN is fast because it is lightweight. However , STUN does not allow incoming messages from symmetric NA Ts, and it cannot communicate with a peer behind the same NA T device. To u[...]

AXIS A8004-VE Network Video Door Station V oice over IP (V oIP) Successful – The account has successfully registered with the SIP registrar . Failure – There is a problem with the account, such as the account credentials are wrong. Create or Edit Accounts To set up a SIP account: 1. Go to Setup > V oIP > Account Settings . 2. Click Add . [...]

AXIS A8004-VE Network Video Door Station V oice over IP (V oIP) Note Unless the devices are connected to NA Ts with SIP-specic port forwarding such as STUN or TURN, the account will only be able to communicate with devices that are connected to the same private network. For more information, see Network Address Translation (NAT) T raversal (port[...]

AXIS A8004-VE Network Video Door Station V oice over IP (V oIP) About SIP Addresses SIP addresses are used to identify users within a network just like you would use a phone number or an email address to contact a friend or colleague. Like email addresses, SIP addresses are a type of uniform resource identier (URI) that includes two user-speci?[...]

AXIS A8004-VE Network Video Door Station V oice over IP (V oIP) • Edit D TMF congurations. See Edit DTMF Congurations on page 35 . • Create and edit D TMF sequences. See Create and edit DTMF Sequences . Edit DTMF Congurations To modify a DTMF conguration: 1. Go to Setup > V oIP > DTMF Settings . 2. Click Modify D TMF Congur[...]

AXIS A8004-VE Network Video Door Station V oice over IP (V oIP) - When having two D TMF sequences that start with the same sequence, for example, 0 1 and 0 123 , only the 0 1 DTMF event will be triggered. This is because 0 1 will always be the rst match. To trigger on both sequences, add a sufx that will differentiate the sequences. For examp[...]

AXIS A8004-VE Network Video Door Station Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 2 1 . • Default Viewer for Browser . See page 37 . • Viewer Setti[...]

AXIS A8004-VE Network Video Door Station Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recording[...]

AXIS A8004-VE Network Video Door Station PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 23 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a spec[...]

AXIS A8004-VE Network Video Door Station PTZ (Pan Tilt Zoom) • P an control • Tilt control • Zoom control To disable specic controls, deselect the options under Enable/Disable controls . If using multiple view areas, deselecting a control will only disable the control in the selected view area. Note Disabling PTZ controls will not affect p[...]

AXIS A8004-VE Network Video Door Station Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tamperi[...]

AXIS A8004-VE Network Video Door Station Detectors For instructions, see Set Up Motion Detection Windows on page 42 . To control the number of motion detection alarms, the parameters Object Size , History and Sensitivity can be adjusted. See Motion Detection P arameters on page 42 . Once motion detection windows are congured, the Axis product ca[...]

AXIS A8004-VE Network Video Door Station Detectors Recommended values 5–15% 60–90% 75–95% Default values 15% 90% 90% Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • W[...]

AXIS A8004-VE Network Video Door Station Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applica[...]

AXIS A8004-VE Network Video Door Station Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 45[...]

AXIS A8004-VE Network Video Door Station Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an [...]

AXIS A8004-VE Network Video Door Station Events To use more than one trigger for the action rule, select Additional conditions and click Add to add additional triggers. When using additional conditions, all conditions must be met to trigger the action. To prevent an action from being triggered repeatedly , a Wait at least time can be set. Enter the[...]

AXIS A8004-VE Network Video Door Station Events - Virtual Inputs – can be used by a VMS (Video Management System) to trigger actions. Virtual inputs can, for example, be connected to buttons in the VMS user interface. • PTZ - Moving – T rigger the rule when the camera view moves due to a PTZ operation. This can for example be used as an addit[...]

AXIS A8004-VE Network Video Door Station Events • Status LED – Flash the LED indicator . This can for example be used to validate triggers such as motion detection during product installation and conguration. • Stop Audio Clip – Stops playing a recorded audio clip when the Action rule is triggered. • WDR Mode – The WDR Mode can be tu[...]

AXIS A8004-VE Network Video Door Station Events SIP Make Call Typically used as a recipient for SIP calls when using the call button. TCP Send Notication Set Up Email Recipients Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server , port and authentication used by , for example, a c[...]

AXIS A8004-VE Network Video Door Station Events To use the recurrence in an action rule, rst select Time from the T rigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove . Pre-con?[...]

AXIS A8004-VE Network Video Door Station Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 53 . • To set up action rules, see page 46 . • To access recordings, see Find Recordings on page 52 . • To play recordings, see Play Recor[...]

AXIS A8004-VE Network Video Door Station Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. T o reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 52 . 3. Select the recording and click Play . The r[...]

AXIS A8004-VE Network Video Door Station Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language [...]

AXIS A8004-VE Network Video Door Station System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that [...]

AXIS A8004-VE Network Video Door Station System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via t[...]

AXIS A8004-VE Network Video Door Station System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Sec[...]

AXIS A8004-VE Network Video Door Station System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP[...]

AXIS A8004-VE Network Video Door Station System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecti[...]

AXIS A8004-VE Network Video Door Station System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserve[...]

AXIS A8004-VE Network Video Door Station System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a softw[...]

AXIS A8004-VE Network Video Door Station System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. AXIS Video MIB (Management Information Base) for video hardware can be us[...]

AXIS A8004-VE Network Video Door Station System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TI[...]

AXIS A8004-VE Network Video Door Station System Options The Axis product can be congured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 le system. If the card has a different le system, the card will automatically b[...]

AXIS A8004-VE Network Video Door Station System Options P orts & Devices I/O P orts The Axis product provides four congurable input and output ports for connection of external devices. For information about how to connect external devices, see Connectors on page 74 . To congure the I/O ports, go to System Options > P orts & Devices[...]

AXIS A8004-VE Network Video Door Station System Options Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 67 . To identify the product or t[...]

AXIS A8004-VE Network Video Door Station System Options Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor , go to System Options > Advanced > Scripting . If a script causes problems, reset t[...]

AXIS A8004-VE Network Video Door Station Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular pro[...]

AXIS A8004-VE Network Video Door Station Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping [...]

AXIS A8004-VE Network Video Door Station Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the [...]

AXIS A8004-VE Network Video Door Station Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source i[...]

AXIS A8004-VE Network Video Door Station T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS A8004-VE Network Video Door Station Image sensor 1/3 ² , Progressive scan, RGB, CMOS Lens M12 mount, F2.8, Fixed iris, Megapixel resolution, 2.8 mm, V ertical angle of view (full sensor 1280x960): 73°, Hor[...]

AXIS A8004-VE Network Video Door Station T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration including VAPIX® and AXIS Camera Application Platform; specications at www .axis.com , AXIS Video Hosting System (A VHS) with One-Click Camera Connection, ONVIF Prole S; s[...]

AXIS A8004-VE Network Video Door Station T echnical Specifications Function/group Item Specications Edge storage microSD/microSDHC/microSDXC slot supporting memory card up to 64 GB (card not included) Support for recording to network share (network-attached storage or le server) Operating conditions -25°C to 50 °C (-13°F to 122 °F) Humid[...]

AXIS A8004-VE Network Video Door Station T echnical Specifications Digital input – Connect to pin 1 to activate, or leave oating (unconnected) to deactivate. 0 to max 40 V DC Congurable (Input or Output) 3–6 Digital output – Connected to pin 1 when activated, oating (unconnected) when deactivated. If used with an inductive load, e.g[...]

AXIS A8004-VE Network Video Door Station T echnical Specifications NO/NC 2, 5 Normally open/normally closed For connecting relay devices. The two relay pins are galvanically separated from the rest of the circuitry . Max current = 700 mA Max voltage = +30 V DC CO 3, 6 Common 12 V DC 4 For powering auxiliary equipment. Note: This pin can only be us[...]

AXIS A8004-VE Network Video Door Station T echnical Specifications Relay Connector 5 6 + - 2 3 4 1 + - Example setup of the relay connector 1 0 V DC (-) 2 NO/NC congured as normally open for fail secure lock 3 Common pin 4 DC output 12 V 5 NO/NC congured as normally closed for fail safe lock 6 Common pin P erformance Considerations When sett[...]

User Manual V er . M1.25 AXIS A8004-VE Network Video Door Station Date: March © Axis Communications AB, 20 15 P art No. 62006[...]