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Belgacom 500 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Belgacom 500. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Belgacom 500 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Belgacom 500 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Belgacom 500 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Belgacom 500
- nom du fabricant et année de fabrication Belgacom 500
- instructions d'utilisation, de réglage et d’entretien de l'équipement Belgacom 500
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Belgacom 500 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Belgacom 500 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Belgacom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Belgacom 500, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Belgacom 500, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Belgacom 500. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Belgacom F orum™ 500 Fo r u m I P h o n e P C User Guide[...]

  • Page 2

    Welcome to Belgacom Thank you for choosing a Belgacom product that stands for the best in quality matched wi th high design standards. Forum IPhone PC The following oper ating instructions will assist you in using your Forum IPhone PC and answer most of the questions that ma y arise. If you need any extr a information or support, the first peo- ple[...]

  • Page 3

    1 Contents General Information 3 Abbreviations and Terminology 3 System Requirements 5 Character istics 6 Installation 7 Functionality 9 Configuring the Forum IPhone PC 11 Forum Tab 11 Display Tab 12 Audio Tab 13 Output volume Tab 14 Input volume Tab 14 Voicemail Tab 15 Using the Forum IPhone PC with an Interface 16 Program Start 16 Operation 17 z [...]

  • Page 4

    2 Application Menu 25 Taskbar Symbol 26 Technical support for your Forum® telephone exchange 27[...]

  • Page 5

    Abbreviations and T erminology 3 General Information General Information The Forum IPh one PC is a system term inal that can be operated using the Forum 500. This system terminal is a PC -software based communications solution. No specific hardw are, other than the communications system, is requi red to operate the F orum IPhone PC. The F orum IPho[...]

  • Page 6

    Abbreviations and T erminology 4 General Information Codecs: Compression (and decompression ) of audio data, in real ti me, before transportation via the Intern et Protocol, thus reducing net- work load. DirectSound: Application programmi ng interface developed by Microsoft for controlling the sound card. Makes it possible to simultaneously output [...]

  • Page 7

    System R equireme nts 5 General Information System Requirements Minimum z CPU: PIII 1 GHz or compar able processor z RAM: 64 MB z Hard drive capacity: 20 MB z VGA: 800 * 600, 8 bit z Sound: ful l-duplex -capable soun d card z Microphone / Speaker z Network or RAS connection z Operating S ystem: Microsoft Windows 98 / ME / 2000 / XP Recommended z CP[...]

  • Page 8

    Characteristics 6 General Information Characteristics z Photo-realistic user interf ace with Skin technology z Fully-fl edged system terminal with all features comparable with Forum IPhone 535 z Automatic software update (from communications system) z Answering machine with e-mail notificati on z Recording of calls z Sending of audio e-mails z T on[...]

  • Page 9

    Characteristics 7 Installatio n Installation Please note that to install For um IPhone PC you must have admin- istrator rights for y our PC. 1. Run the “IPh oneSetup.exe” file. 2. Select the lang uage in which the installation is to be made and click on OK . 3. Click on Next . 4. Now select the directory on your hard dri ve into which you would[...]

  • Page 10

    Characteristics 8 Installation 5. Select the desired version: Forum IPhone PC with Interface : For um I Ph on e PC wi th an interface for mouse and/or keyboard operati on. This alternative is skin-capable and can also be used with a CTI application. Forum IPhone PC without Interface : Forum IPhone PC without an interface can only be used with a CTI[...]

  • Page 11

    Characteristics 9 Functionality Functionality Installing Forum IPhone PC also automatically installs a current version of DirectX, if it is not alr eady on your PC. In a standard DirectX installation , DirectSound is configure d with default settings that minimize processor load, but which ma y also reduce audio quality . Y ou can im prove the qual[...]

  • Page 12

    Characteristics 10 Functionality 1. Go to the Control Panel (in Windows XP), then to Sounds and Multimedia and select the Audio tab. 2. In the Sound playback sectio n, click on Advanced , then select the Performance tab. Change the Hardware acceler- ation to Full and the Sampl e rate conversion qual ity to Best . Confirm the settings with OK . 3. I[...]

  • Page 13

    For um T a b 11 Configuring the Forum IPhone PC Configuring the Forum IPhone PC When starting the F orum IPhone PC for the first time, the configu- ration assistant used to conf igur e the F orum IPhone PC opens automatically . These options can subsequently be accessed via the Options m en u en t ry ( se e al s o Application Menu star ting on page[...]

  • Page 14

    Display T ab 12 Configuring the F orum IPhone PC Display Tab This tab is not av ailable for the version of the F orum IPhone PC which does not ha ve an interf ac e. Sel ect the desired interf ace from the Skin selectio n and the Device type . Activate the Truecolor version for optimal display quality . This option is only available if t he graphic [...]

  • Page 15

    Audio T ab 13 Configuring the Forum IPhone PC Audio Tab Select the sound card for the audio input and output. The selec- tion is necessary if multiple soun d cards or sound-card drivers are installed. The settings for input an d output must refer to the same device. When using DirectSound to o, the same device must be selected for input and for out[...]

  • Page 16

    Output volume T ab 14 Configuring the F orum IPhone PC Output volume Tab Click on Test and the ring tone will be played. Move the slide con- tr o l to a p o si t i on wh e r e t h e r i ng t on e is p la ye d ba c k a t an a de - quate and audible volume. Input volume Tab Speak into the microphone at normal volume, keeping a normal distance from th[...]

  • Page 17

    V oicemail T ab 15 Configuring the Forum IPhone PC Voicemail Tab This tab is not av ailable for the version of the F orum IPhone PC that does not hav e an interface. Y ou can configure the internal answering machine here. z Select the time after which the c al l i s t o b e a n s we r ed b y t h e internal answering machine. If you set the time to [...]

  • Page 18

    Program Start 16 Using the Forum IPhone PC with an Interface Using the Forum IPhone PC with an I nterface If you have installed the F orum IPh one PC with a user interface, a telephone user interface is displa yed when the program is started. If you hav e selected the ”Default Skin” user interface, the inter- face will be similar to the user in[...]

  • Page 19

    Operation 17 Using the F orum IPhone PC with an Interface Operation The F orum IPhone PC can be used with a mouse or keyboard of any workstation compute r , in a manner similar to a Forum Phone 525 or Forum Phone 535. When making entries via the ke yboa rd, please note the terminal’ s input mode, which distinguishe s between numeric and alphanu- [...]

  • Page 20

    Operation 18 Using the Forum IPhone PC with an Interface abc… Alphanu- meric 2 (long) A -> B -> C … Te x t i n p u t / To g g l e b e t w e e n upper and lower case äöüùúû… Alphanu- meric 2 a -> b -> c -> 2 -> ä -> â -> à … Te x t i n p u t äöüùúû… Alphanu- meric 2 (long) A -> B -> C -> 2 -&[...]

  • Page 21

    Operation 19 Using the F orum IPhone PC with an Interface F12 ; (3) Long key press F M Short key press F M Long key press Back C Short key press Back C Long key press C C Short key press C C Long key press Pag e u p P (UP) Short key press Pag e u p P (UP) Long key press Pag e down P (DOWN) Short key press Pag e down P (DOWN) Long key press +N u m e[...]

  • Page 22

    Operation 20 Using the Forum IPhone PC with an Interface Arrow left = (-) Short key press Arrow left = (-) Long key press Arrow right = (+) Short key press Arrow right = (+) Long key press Enter O Short key press Enter O Long key press O O Short key press O O Long key press Esc e Short key press Esc e Long key press W W Short key press W W Long key[...]

  • Page 23

    Operation 21 Using the F orum IPhone PC with an Interface Drag & Drop Y ou can also use call num bers deriv ed from other application s to make calls. If the appl ication supports Dr ag & Drop, mark the cal l number with the mouse. Click on th e marked c all number with the left mouse key and pull it, while holding the mouse key down, onto [...]

  • Page 24

    Audio Functionality 22 Using the Forum IPhone PC with an Interface Volume Settings During the call state, while playin g back a recording, or perform- ing any other act ions that use the sound car d, the For um IPhone PC temporarily mo difies the work place compu ter’ s volume settings. Thi s volume setting is preset in the Options dia- logue. On[...]

  • Page 25

    Audio Functionality 23 Using the F orum IPhone PC with an Interface Audio functionality with a deactivated Answering Machine The three “R ecord”, “Stop” an d “Play” k eys are used to r ecord calls and pl ay back recor dings. Audi o e-mails can also be sent. The functionality of the k e ys depends on whether or not the Forum IPhone PC is[...]

  • Page 26

    Audio Functionality 24 Using the Forum IPhone PC with an Interface Y ou can use the “R ecord” key in its idle stat e together with the microphone to record an audio e-mail. Y ou can also “Stop” and “Pause” during recording. At th e end of the recording, an e-mail program opens with a predefined e-mail containing the recorded file as an [...]

  • Page 27

    Application Menu 25 Using the F orum IPhone PC with an Interface Note: The recordings are stor ed in the directory My Documents/Answering Machine Recordings or i n t h e Answering Machine Recordings subdirectory of the Forum IPhone P C’s inst allation directory. The file names contain the date, time and caller’s number or name. Application Menu[...]

  • Page 28

    Ta s k b a r S y m b o l 26 Using the Forum IPhone PC with an Interface Taskbar Symbol When the Forum IPhone PC is star ted, a new symbol appears in the taskbar’ s information area. This symbol s hows the terminal’ s current state. When you mo ve the mouse over the symbol, the state is shown as text. Double click on the symbol wi th the left mo[...]

  • Page 29

    Belgacom S A under pu blic law , Bd. du R oi Albert II 27, B-10 30 Brusse ls, V A T No. BE 202 23 9 951 Brussels Register of Legal Entities Technical support for your Forum® telephone exchange T echnica l suppor t for your F orum® te lephone exchang e User instructions All the user inst ructions for our Forum® telephone exchanges are av ailable [...]

  • Page 30

    Belgacom S A under pu blic law , Bd. du R oi Albert II 27, B-10 30 Brusse ls, V A T No. BE 202 23 9 951 Brussels Register of Legal Entities Technical support for your Forum® telephone exchange - for SMEs and residential customers: 0800/ 55700 - for large companies 0800/5 5100 Change your configuration T o change your installation, add equipment or[...]

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    Subject to changes Status 05.2007 For more information: z Please dial 0800 55 400 z Visit us in the Internet at www .belgacom.be/pabx z Contact your Belgacom dealer[...]