Brother DCP-J172W manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Brother DCP-J172W. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Brother DCP-J172W ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Brother DCP-J172W décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Brother DCP-J172W devrait contenir:
- informations sur les caractéristiques techniques du dispositif Brother DCP-J172W
- nom du fabricant et année de fabrication Brother DCP-J172W
- instructions d'utilisation, de réglage et d’entretien de l'équipement Brother DCP-J172W
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Brother DCP-J172W ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Brother DCP-J172W et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Brother en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Brother DCP-J172W, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Brother DCP-J172W, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Brother DCP-J172W. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Basic User’s Guide D CP- J172W Ver sion 0 ARL/NZ[...]

  • Page 2

    If yo u n eed t o co ntac t Cu s to mer Ser vic e Ple as e comp let e the fo llow ing in fo rma tio n for fu ture re fe re n ce : Mo de l Num b er : DC P-J 172W Seri al N umb er : 1 Dat e of P ur c ha se : Pl ac e o f P ur ch as e : 1 The se rial n umb er is on th e back of th e un it. Reta in this Us er 's Gu ide wit h yo ur sa les re ce ipt [...]

  • Page 3

    i Us er's Guides and whe re do I find them? 1 Visit u s at h t tp://s olutions .br other.com/ . Whi ch Guid e? What 's in it? Where is it? Pr oduct Safety Guide Read thi s Guid e first. Pl ease rea d the Safe ty Instruc tions before you se t up your machine. See this G uide for trad emarks and legal li mitations. Printed / In the box Quic[...]

  • Page 4

    ii Table of Conten ts (Basic User’s Guide) 1 G enera l inf ormat ion 1 Usi n g th e docu me nt a tio n .... ... .. .. ... .. .... ... .. .. ... .... ... .. .. ... .... ... .. .. ... .... ... .. .. ... .. ..... .. .. ... . 1 Sy mb ols a nd co nve nti on s u se d i n t h e d ocu me nta tio n .... ... .. .. ... .... ... .. .. ... .... ... . 1 Access[...]

  • Page 5

    iii 4 Makin g c opies 24 Ho w to co py .... .. ..... .. ... .. .. ... .... ... .. .. .. ..... .. ... .. .. ..... .. ... .. .. ..... .. ... .. .. ... .... ... .. .. ... .... ... .. . 24 St op co py ing .. .. .. ... .... ... .. .. ... .... .. ... .. .. ... .... ... .. .. ... .... ... .. .. ... .... ... .. .. ... .... ... .. .. ... .. . 24 Co py op ti[...]

  • Page 6

    iv D Sp ecifi cation s 75 Gen era l . ..... .. .. ... .. ..... .. .. ... .. .. ..... .. ... .. .. ..... .. .. ... .. ..... .. .. ... .. ..... .. .. ... .. .. ..... .. ... .. .. ..... .. .. 75 Pri nt m ed ia ... .. ... .. .. ... .... ... .. .. ... .... ... .. .. .. ..... .. ... .. .. ..... .. ... .. .. ... .... ... .. .. ... .... ... .. .. ... .... [...]

  • Page 7

    v Table of Conte nts (Adv anced U ser’s G uide) The Advanced User ’s Guide expla ins the followi ng features and operat ions. You can view the Advanced User ’s Gui de on the CD-ROM. 1 Gen eral set up Memory Storag e Slee p Mode Auto Power Off Touchs creen LCD 2P r i n t i n g r e p o r t s Repor ts 3 Making cop ies Copy options A Rou tine mai[...]

  • Page 8

    vi[...]

  • Page 9

    1 1 1 Using the d ocumentation 1 Thank you for buying a Bro ther machine! Reading t he docum entati on w ill help y ou make t he most o f yo ur mac hine. Symb ols a nd conv e ntions us ed i n the do c um ent at i on 1 The followi ng symbols and convent ions are used thr ough out t he d ocumentation . General informatio n 1 Bold Bol d ty peface i de[...]

  • Page 10

    Chapter 1 2 Acces sing B rother Utilities (Windows ® 8) 1 If you are using a tablet or PC runnin g Windo ws ® 8, you can make your selectio ns eith er by tapping th e screen or by clickin g with your mo use. After t he printe r driver is ins talled, ( Brothe r Utilitie s ) appear s on both t he Star t screen and the deskto p. a Tap or click B rot[...]

  • Page 11

    Gener al i nformation 3 1 a Tu rn on your PC. Insert t he Brothe r CD-ROM into y our CD-ROM dri ve. NOTE If the B rot her scre en does not appe ar , go to Co m pu t e r or My Comp uter . (For Windows ® 8 and Windows Server ® 2012 : Clic k ( Fil e Expl or er ) on the task bar, and then go to Computer .) Double- click the CD-ROM icon, and then doub[...]

  • Page 12

    Chapter 1 4 Ho w to find Netw or k setup in str uc ti o ns 1 Your machi ne can be connect ed to a wir eless net w or k .  Ba sic setup instruc tions (See Quick Setup Gui de.)  T he wi reles s a ccess point o r rout er support s Wi- Fi P rotected S etup™ or AOSS™ (See Quick Setup Gui de.)  More info rmation abou t network setup (See Sof[...]

  • Page 13

    Gener al i nformation 5 1 Acces sing Brother Support (Window s ® ) 1 You can find all the contac ts you will need, such as web s upport ( Broth er Solu tio ns Center) on the C D-ROM.  Clic k Bro the r Sup po rt on the Top Me nu . The f oll owing screen will app ear:  To access our website (htt p :// ww w.b ro the r.c om / ), cli ck Br oth er[...]

  • Page 14

    Chapter 1 6 Contro l panel ov ervie w 1 This is a Touchscreen LCD with an electrostat ic Touchpan el that only shows the LEDs that c an be us ed. 1 1. 8"(4 4 .9 mm) T ouc h scr ee n LC D (Li q ui d Crystal D isplay) This is a Touch screen LC D. You can access the menus and options by pressing them as they are di splayed on this scr een. You ca[...]

  • Page 15

    Gener al i nformation 7 1 2 T ouc h pan el : The LEDs on the Touchpanel only light up when they are av ailable fo r use.  Ba ck Pres s to go ba ck to th e previous men u level.  Pres s to ret urn to the H ome sc reen.  Ca ncel Pres s to canc el an oper ation wh en lit.  s or t Pres s to display the previou s or next page. The U p and D [...]

  • Page 16

    Chapter 1 8 4 Po we r On /O ff Press to turn o n the ma chine. Press an d hold dow n to turn off t he machine. T he Touc hsc reen LCD w ill show Shutting Down and wi ll stay on for a few seconds before tur ning off. If you turn off the machi ne using , it wil l still periodical ly clean th e print h ead to m aintain print qual ity. To pr olong the [...]

  • Page 17

    Gener al i nformation 9 1 b Press s or t on the Touchpanel to display General Setup . c Press General Setup . d Press s or t to di sp la y Paper Type . e Press Paper Type . f Press s or t to di sp la y Inkjet Paper . g Press Inkjet Paper . NOTE Press if you want to go back to th e previo us le ve l. h Press . Shortcut Settings 1 You can add the cop[...]

  • Page 18

    Chapter 1 10 f Pres s s or t to display the availab le settings fo r the mode you chose in step e , and then press th e setting you want t o change. g Pres s s or t to display the availab le options for th e setting, and t hen press the ne w opt ion you want t o set. Repeat steps f and g until you have chosen all th e settings for thi s Shortcut. h[...]

  • Page 19

    Gener al i nformation 11 1 l Press . NOTE -Blank- appears when acc essing through Settings . Deletin g Sh ortc uts 1 You can delete a Shortcut . a Press ( Settings ). b Press s or t on the Touchpanel to display Shortcut Settings . Press Shortcut Settings . c P ress the Shortc ut ( , or ) t hat you want to delet e. d Press Delete to delete the Short[...]

  • Page 20

    Chapter 1 12 Touchscree n LCD 1 Setting the back light br i g ht ne ss 1 If you are having diffi culty readi ng the Touchs creen LCD, try chang ing the bri ghtnes s set ting. a Pres s ( Settings ). b Pres s s or t to display General Setup . c Pres s General Setup . d Pres s s or t to display LCD Settings . e Pres s LCD Settings . f Pres s Backlight[...]

  • Page 21

    13 2 2 L oading pape r and other print m edia 2 Load only one size of paper and one type of paper in the pape r t ray at a ny t ime. (For more informat ion about paper size, weight a nd t hickness , s ee C hoosing the right print m edi a on pag e 21. ) a P ull the pa per t ray complet ely out of t he machine. NOTE • If the paper support flap (1) [...]

  • Page 22

    Chapter 2 14 d Fan the stack of paper well t o avoid paper jams a nd mis feeds. NOTE Always make sur e that the paper is not curled or wr inkled. e Gently pu t the pa per int o t he paper tray print s i de down a nd t op edge in firs t. Check that the paper is fla t in the tray . IMPORTANT Be caref ul not to push t he pape r in t oo far; it may lif[...]

  • Page 23

    Loading pa per 15 2 h Slowly push th e pa per t ray com ple tely into the machine. i Wh ile holdi ng the pape r tray in place, pull o ut th e paper supp ort (1) until it locks into place, and then unfold the paper support flap (2). Load in g en ve lo pe s 2 Abou t e n vel op es 2  Use envelop es t hat wei gh betwe en 8 0 to 95 gsm .  Some env[...]

  • Page 24

    Chapter 2 16 b Put env elopes i n the paper tr ay with t he address s ide down. I f the envelop e f laps are on the long edge, load t he envelop es in the tray with the fl ap on the left, as shown in t he illust ration. Gently press an d s lide t he paper widt h guides (1) and paper length guid e (2) to fit the size of the envelopes. If yo u ha v e[...]

  • Page 25

    Loading pa per 17 2 Un pri nt ab le a rea 2 The printable area depends on the settings in the appli cation you are using. The figures show the unprintable a reas on cut- sheet paper and envelop es. The mac hi ne ca n print in t he shaded a reas of cut-shee t paper when the Borderl ess print feat ure is ava ilable and turned on. (See Sof tware and N[...]

  • Page 26

    Chapter 2 18 Paper settings 2 Pa pe r Type 2 To get the bes t print qual ity, s et the machine for the t ype of paper you are using . a Pres s ( Settings ). b Pres s s or t on the Touchpanel to displa y General Setup . c Pres s General Setup . d Pres s s or t to display Paper Type . e Pres s Paper Type . f Pres s s or t to display Plain Paper , Ink[...]

  • Page 27

    Loading pa per 19 2 Accepta ble p aper and other print m edia 2 The print quali ty can be affected by the type of paper you use in the machine. To get the best print qualit y for the set tings you ha ve chos en, a lways set t he Paper T ype to match the type of paper th at is loaded in the tray. You can use plain p aper , inkjet paper (co ated pape[...]

  • Page 28

    Chapter 2 20 IMPORTANT DO NOT use the follo wing kinds of paper : • Damaged, curled , wrinkled , or ir regularl y shaped pape r 1 2 m m or g reater cu rl may ca use jams to occu r. • Extremely shiny or highl y textured paper • Paper that cannot be ar ranged unif orml y when stacked • Short grain paper Pap e r c ap ac ity of th e o u tpu t p[...]

  • Page 29

    Loading pa per 21 2 Ch oosing t he r ight p rint m ed ia 2 P ap er ty pe an d si z e fo r ea ch ope ra t io n 2 P ap er we ig ht , thic kn es s a nd cap ac i ty 2 1 Up t o 10 0 she et s of 80 gsm pap er. 2 BP7 1 (2 60 gsm) pa per is es peci ally des ig ned f or B rot he r ink jet m ach ines . Pape r Type Paper Siz e Usage Copy Printer Cut-Sheet A4 [...]

  • Page 30

    22 3 How t o l oa d documents 3 You can make copies, or scan from th e scann er gl ass. Using t he sc an ner glas s 3 You can use the sc anner glass to copy , or scan singl e pages or pages of a book. Do cu ment s ize s s up p ort ed 3 How to lo ad d ocume nt s 3 a Lift the docu ment cover. b Using the document guidel ines on the left and top, plac[...]

  • Page 31

    Loadi ng documen ts 23 3 Un sc an na ble a re a 3 The scannabl e area depends on the settings in the applicat ion you are usin g. The figures show the uns cannab le a reas. Usage Do cu me n t Size Top (1 ) Bo tt om (3 ) Le ft (2) Right (4) Copy All paper sizes 3m m 3m m Scan 1 mm 1 mm 1 3 24[...]

  • Page 32

    24 4 How to copy 4 The fol lowing s teps sho w the basic copy oper ation. a Place the document face do wn on the scanner glas s. (See Using the sc anner glass on page 22.) b Pres s ( Copy ).  The Touchsc reen shows: 1 No. of Co pie s You can enter the number of copies by pressing - or + on the Touchscr een (as shown above). c If you want more th[...]

  • Page 33

    Making c opies 25 4 Pape r Type 4 If you are c op ying on a special type o f pa per, set the mac hin e for the type o f pa per you are using to get the best print quality. a Load y our document . b Press ( Copy ). c E nter the number of copies you want. d Press Options . e Press s or t on the Touchpanel to display Paper Type . f Press Paper Type . [...]

  • Page 34

    26 5 Printing a document 5 The mac hi ne can recei ve and pr i nt data from you r computer. To print from a computer, you must i nstall t he print er d riv er. (For more inf ormati on, s ee S oftware and Netwo rk User’s Guide.) a Install the Brother pri nte r driv er from t he CD-ROM. ( See Q uic k Setu p G uide.) b From you r appli cati on, ch o[...]

  • Page 35

    27 6 6 Be fore sc annin g 6 To use t he machine as a s canner, i nstal l a s canne r driv er. I f the mac hi ne is on a network , configur e i t wit h a TCP/I P add ress.  Instal l t he scann er dr ivers from the CD -ROM. (Se e Quic k Set up Guide: Ins tall M FL- Pro Suit e .)  Configu re the mach ine with a TCP/IP address if network scanning[...]

  • Page 36

    Chapter 6 28 Scann ing a docum ent as a PDF file using ControlCenter4 (Window s ® ) 6 (For detailed inf ormati on, see Softwar e and Network User’s Guide.) NOTE • T he screens on yo ur PC may vary depending on your m o del. • T his sect ion is b ased o n usi ng t he A dvanced Mode of Contro lCenter 4. Control Cent er4 is a s oftwa re uti lit[...]

  • Page 37

    How to s can to a comp uter 29 6 e S et the scann ing configur ation. Clic k Co nf ig ur at io n , a nd t hen select Button s ettings , Scan and File . The configu ratio n dialog box appears . You can change the default settings . 1 Choos e PDF (*.p df) f rom the File Type drop-do wn l ist. 2 You can enter the file name you want to use for the docu[...]

  • Page 38

    Chapter 6 30 g Click Fi le . h Pres s Scan . The mac hine star ts the sc annin g process . T he folder wh er e the sca nned data i s s aved will open automati cally.[...]

  • Page 39

    How to s can to a comp uter 31 6 How to c hange the mach ine’s SC AN mode settings for PDF scanni ng 6 You can change your mach ine’s Scan mode set tings usin g Co ntrol Center4. (Wi ndows ® ) a ( Windows ® XP, W indows Vista ® and Windows ® 7) Open C ontrol Center 4 b y click ing ( Star t )/ All Prog rams / Brother / DCP-XXXX (where XXXX i[...]

  • Page 40

    Chapter 6 32 e Choose the File t ab. Yo u can change the default set tings . 1 Ch oos e PDF (* .pdf) from the Fi le Type drop-down list. 2 Y ou can enter the fil e na me you want to use f or t he document . 3 Y ou can sav e the file to the def ault fold er, or choos e you r preferr ed folder by clicking the ( Browse ) button. 4 Y ou can choose a s [...]

  • Page 41

    How to s can to a comp uter 33 6 Ho w to scan a do cu men t as a PDF file using t he Touc hs cree n 6 a Load your docum ent. (See How t o l oad document s on page 22.) b Press ( Scan ). c Press s or t on the Touchpanel to display Scan to File . d Press Scan to File . e I f the m achine is connect ed t o a n etwo rk, p res s the P C Name. Do one of [...]

  • Page 42

    34 A Replacing the ink cartridge s A Your mac hine is equipp ed with an ink dot cou nter. The ink dot count er monitors th e lev el of ink in each of the four car tridg es. When t he machine det ects an i nk cartr idge is run ning out of ink, t he machine will displ ay a message. NOTE For example, when one of the ink cartri dges i s nea rl y empt y[...]

  • Page 43

    Routine maintenan ce 35 A b P ress the lock release lever as shown to relea se t he cartridg e in dicat ed o n the Touchs creen. Remove the car tridge from the machi ne. c Op en t he new ink cartridg e ba g f or the colou r ind icate d on the Touchsc reen, and then take out the ink cartridge . d Turn the green re lease lever on the orange prot ecti[...]

  • Page 44

    36 e Each col our h as its own correct pos ition. Insert t he ink car tridge in th e di rectio n of the arrow on the label. f Gently push the back of the ink cartrid ge—marked PUS H— until t he cartrid ge lever lift s, and then clos e the ink c artridge cover. g The machi ne wil l automati cally reset the ink dot counter . NOTE • I f you repl[...]

  • Page 45

    Routine maintenan ce 37 A Cleaning and c hecking the ma chine A Clea ni ng t he sc an ne r gl ass A a Unpl ug the mac hine from the elec trical socket . b Lif t the document cover (1). Clean th e scanner glas s (2) and the whit e plastic (3) with a soft lint -free clot h moist ened with a non -flamm able gl as s clean er. NOTE In addit ion to clean[...]

  • Page 46

    38 NOTE • I f you cle an the pr int head at least five times and the pr int has not improved , try installi ng a ne w Br other Origin al Innobell a™ i nk c art ridge for eac h probl em colour. Try cleaning t he print head again up to five more times . If the print has not improved c ontact Brother customer servic e o r your loc al Brothe r dea [...]

  • Page 47

    Routine maintenan ce 39 A IMPORTANT DO NO T to uch t he print hea d. To uching the print hea d may ca use pe rmanent damage and may voi d t he print h ead's warrant y. NOTE Check i ng t h e pri nt al i gnmen t A If your printed te xt becomes blurred or images b ecome faded, you may n eed to adjust t he print al ignment a ft er tr ansport ing t[...]

  • Page 48

    40 Setting th e date an d time A Setti ng the date and time allow s the machine to cle an t he prin t he ad regul arly and maint ain opti mum print q uality . a Pres s ( Settings ). b Pres s s or t on the Touchpanel to displa y Initial Setup . c Pres s Initial Setup . d Pres s s or t to display Date & Time . e Pres s Date & Time . f Enter t[...]

  • Page 49

    41 B B Identify ing y our problem B First, chec k the followin g:  The mac hine's powe r cord is c onnect ed corr ectly a nd the m achine's power swi tch is t urned o n.  All of the prote ctive part s have been removed.  Paper is i nser ted c orrect ly i n t he paper tray.  The int erface cable s are secur ely connect ed to th[...]

  • Page 50

    42 Error and mainten ance messa ges B As wit h any sophist icat ed office pr odu ct, errors may occur a nd consumable it ems may need to be rep laced. If t his happens, your machine iden tifies the error or required r outine maint enance and sho ws the appropriat e messag e. The most common error and maint enance mess ages are shown in t he ta ble.[...]

  • Page 51

    Troubleshooti ng 43 B Cannot Detect Ink If you are us ing non Brother O riginal ink, the mac hine ma y not detect th e ink volum e. Repl ace the car tridge with a Brother Or iginal ink ca rtridge. If the error m essage rema ins, conta ct Brother custo mer ser vic e or your lo cal Brother dealer . Cannot Print Replace Ink One or more of the ink car [...]

  • Page 52

    44 Ink Absorber Full The ink absorbe r box or flush ing box is full. T hese compon ents are periodic ma intenanc e items that may require r eplacement a fter a period of time to ensure opt imum performanc e from your Broth er machine. Because these comp onents ar e perio dic mainten ance items , the replac ement is not c overed under the w arranty.[...]

  • Page 53

    Troubleshooti ng 45 B No Ink Cartridge An ink cartridge is not installed cor rectl y. Tak e out the new ink car tridge an d re-instal l it slowl y and firm ly until the cartridge l ever lifts. (Se e Replacing the in k cartridges on page 34 .) No Paper Fed The mac hine is out of paper or paper is not co rrectly loaded i n the paper tray. Do one o f [...]

  • Page 54

    46 Paper Jam The pape r is jam med in the m achin e. Remove the jammed p aper. (See Printer jam or paper jam o n page 48.) Make sure th e paper l ength guid e is set to the cor rect pap er size. If there is a repeat paper jam, a small piece of paper may be stuc k in the machine. Mak e sure paper is not still jammed in the m ac hine. (See Additional[...]

  • Page 55

    Troubleshooti ng 47 B Wrong Paper Size The Paper Size setti ng d oes not match the size of pa per in th e tray. Or , you did n ot set t he pap er guides i n the tray to the i ndicators for the pa per size you ar e using. 1 Check that th e Paper Size you choose m atc hes the size of paper in the tray . (See Paper Size on page 18 .) 2 Make sure you l[...]

  • Page 56

    48 Erro r an im ati ons B Error animations display step -by-st ep ins tructions when p aper ge ts j ammed in your machi ne. You can read the steps at you r own pac e b y pr es s in g t t o see the nex t step and s to g o ba ck a st ep. Printer jam or pa per ja m B Loc ate and remove the jammed paper by foll owing t hese steps. a Unplug the mach ine[...]

  • Page 57

    Troubleshooti ng 49 B f M ove the print head ( if necessary ) to take ou t any p aper r emai ning in this area. Make sur e that jammed paper is not lef t in the corner s of the ma chine ( 1) and (2). IMPORTANT • DO NOT touch the encoder str ip (1). Doing this m ay cause damage to the machin e. • If the prin t head is in the right corn er as sho[...]

  • Page 58

    50 g Make sure you look ca refully inside the machine (1) for any pi ec es of p aper . h Look inside the m achi ne fr om a lo wer angle, and mak e sure there are no pieces of pape r remaining. i Open the Jam Clear Cover (1) at the back of the mac hine. j Remove the jammed pape r. k Close the Jam C lear Cover. Mak e sure the cover is closed correctl[...]

  • Page 59

    Troubleshooti ng 51 B l P ut the paper tray firmly back in the machine. m Lif t the sca nner cov er (1) to release t he lock. Gent ly push t he scann er c over support down (2) and clo se the sca nner cover (3 ) using both hands. CAUTIO N Be careful not to pinc h you r fingers when you close t he scann er cover. n Wh ile holdi ng the pape r tray in[...]

  • Page 60

    52 d Place bot h hands un der the plast ic tabs on both sides of the mach ine to lift the scanner co ver into the ope n position. e Load one sheet of thi ck A4 or Letter sized paper, such as glossy paper, deep into t he machine as s hown i n t he illus tration. f If the th ick paper i s pushing any jam med paper out, remo ve the jammed paper.[...]

  • Page 61

    Troubleshooti ng 53 B IMPORTANT DO NOT touch the encoder strip (1). Doing this m ay cause damage to the machin e. g P ull the thick paper out of the machine. h Op en t he Jam Cl ear Co ver ( 1) at the back of the machin e. i Load one sheet of thi ck A4 or Letter sized p aper, such a s glossy paper, deep into the machine as shown in the illus tratio[...]

  • Page 62

    54 IMPORTANT DO NOT touch the encoder strip (1). Doing this ma y cause damage to the machine. k Pull the thick paper out of the mach ine. l Close the Jam Clear Cov er. Make sure the cover is closed correctly. m Lift the s cann er cov er (1) to rel ease t he lock. Ge ntly push t he scanner co ver support down (2) and c lose the scanne r cover (3) us[...]

  • Page 63

    Troubleshooti ng 55 B I f you ar e having difficu lty with y our ma chine B NOTE • For technic al help, you mu st contact Brot her customer support. • If you thin k there is a probl em with your machin e, check the fol lowing chart and follow the troubles ho oting t ips. Y ou can corre ct most p roblems b y yourself . • If you need addit iona[...]

  • Page 64

    56 No pr intou t. (c on ti nu ed ) The d ocu me nt wil l not prin t if th e old, un pri nte d da ta r ema ins i n the pr inte r driv er spoo le r. Ope n the pr int e r icon , and t hen del ete all the data . Your pri nter icon can be fo un d in t he fo llow ing way: (Win dows ® XP an d Wi n dow s Se rv er ® 2003 ) Clic k Sta rt / Pri nte rs and F[...]

  • Page 65

    Troubleshooti ng 57 B Print Qua lity Diff icu lti es Diffic ulty Sugg es tio ns P oo r pr i nt q ua li t y. Ch ec k t h e pri nt qu al it y. (See Ch ec k in g t he pr i nt qu al i t y o n pa ge 3 8.) Make sure th at th e Me di a Ty p e s ettin g in th e prin ter d river or the Paper Typ e sett ing in the mac hi ne ’s me nu m atch es th e type of [...]

  • Page 66

    58 Pr inting ap pe ars di rty or ink see ms to ru n. Ma ke su re yo u are usin g t he re com men de d typ es o f pap er. (Se e Acce pt able pape r a nd ot her p rin t m ed ia on p ag e 19.) D o n't ha nd le th e p ap er un til th e in k is dry . Make sure the print side is f ace down in the p aper tray. Mak e s ure y ou ar e u s ing B r oth er[...]

  • Page 67

    Troubleshooti ng 59 B Machin e f eeds mu lti ple p ages. Do th e fol lo wing: (See Load in g p ap er an d oth er print medi a on page 13.)  Mak e sur e the pa pe r i s l o ad ed c or re c tl y i n the pa pe r t r ay .  Re mo ve al l the paper fro m the tra y an d fan t he stack of pape r wel l, then put it back in t he tray.  M ake su re y[...]

  • Page 68

    60 Netwo r k Dif fic ul tie s Dif ficulty Sugg es t ion s Ca nn ot pri nt ove r the net work. Mak e su re tha t y ou r mac hi ne i s p ow e red on an d i s on lin e a nd in t h e Re ad y mode . Pr int a Netw or k Co nf i gu rat ion Re po r t ( Se e Adv an c ed Use r’ s G ui de : Repor ts .) an d chec k the c urrent Networ k setti ngs printe d in [...]

  • Page 69

    Troubleshooti ng 61 B Mac hine I nformatio n B Ch ec king the se ria l n umb er B You can see the mac hine’ s serial number on the Touchscre en. a Press ( Settings ). b Press s or t on the Touchpanel to display Machine Info . c Press Machine Info . d Press Serial No . e Press . Ch ec king the fi rm wa re versi on B You can see the mac hin e’s f[...]

  • Page 70

    62 C Using the Settin gs tables C Your mac hine’ s Touchscr een LCD is easy to set up a nd o perate . All you ha ve t o d o i s pre ss the setting s and options you want to set as they are displayed on the scre en. We h ave c reated s tep- by-step Setting s tables and Feat ures table s so you can see all the ava ilabl e choices fo r eac h setting[...]

  • Page 71

    Settings and featur es tabl es 63 C Settings table s C The Sett ing s tables will help y ou under stand the sel ec tions in t he machine' s menu. The fa ctory settings ar e sho wn i n b old with an ast eris k. ( Settings ) C Lev el1 Leve l2 L ev el 3 Opti ons Desc r ipt i ons Page Shortcut Settings Copy — Quality Paper Ty pe Paper Si ze Enla[...]

  • Page 72

    64 General Setup (C onti nued ) Beep — Of f Low * Med High Ad just s the v olum e of the so unds w hen yo u pr ess th e T ouchs cr een or To uc hp anel . 11 LCD Settings Backlight Light * Med Dark Yo u ca n ad just the bri gh tn es s of t h e Touc hs c ree n ba ck li gh t . 12 Dim Timer Off 10Secs 20Secs 30Secs * Yo u ca n se t how lo ng the To u[...]

  • Page 73

    Settings and featur es tabl es 65 C Leve l 1 L ev el2 Le ve l3 L eve l4 O p tion s Des cript io ns Pa ge Network WLA N TCP/IP BOOT Method Auto * Static RARP BOOTP DHCP Cho oses t he BOOT method that be st suit s your ne eds. See . IP Address [0 00 -255 ] . [0 00 -255 ]. [0 00 -255 ]. [0 00 -255 ] Enter th e IP addr e ss. Subnet Mask [0 00 -2 55] . [...]

  • Page 74

    66 Network (C onti nued ) WLAN (Con t i nu ed ) W LA N Assis ta nt — — Y o u ca n conf igur e your wire less n etw ork set tin gs us in g the Br othe r CD-R OM. See . Setu p Wizar d — — Y o u ca n ma nu ally conf igur e your pri nt se rver for a wire less n etw ork. WPS/AOSS — — Y o u ca n ea si l y conf igur e your wire less n etw ork [...]

  • Page 75

    Settings and featur es tabl es 67 C ( Settings ) (c onti nu ed ) C Network (Co nti nued ) WLAN Enable —— On Off * Lets you use the wire less ne t work co nn ec ti on. See . Net work Res et —— Ye s No Re s tore s al l netwo r k setti ngs back to th e factor y d efa ult. Level1 Level2 Level 3 Options Descrip tions Page Print Reports Us er Set[...]

  • Page 76

    68 Features ta bles C ( Copy ) C Level1 Level2 Level3 Options Descript ions P age Options Q ualit y — Normal * Best Choos e t he Copy resolu tion for th e next copy. See . Paper Type — Pl ain Paper * Inkjet Paper Brother BP71 Other G lossy Transpa rency Ch oo se t he pa per t yp e that matc he s the pa pe r in the t ray . 25 Paper Size — A4 *[...]

  • Page 77

    Settings and featur es tabl es 69 C Options (Co nti nued ) Density — Adju sts the den sity of co pi es . See . Stack/S ort — Sta ck * Sort You ca n ch oo se to stack or sor t mu lt ip le c o pi es. Page Layout — Off(1in1 ) * 2in1(P) 2in1(L) 2in1(ID) 4in1(P) 4in1(L) Poster ( 2x1) Poster ( 2x2) Poster ( 3x3) You can ma ke N in 1 , 2 i n 1 ID , [...]

  • Page 78

    70 ( Scan ) C Level1 Level2 Level3 Options Descript ions P age Scan to F ile PC Options (For more inf orm at ion, se e the Optio ns (f or Scan to Fi le, Sc an to em a il and Scan to Image ) in the foll owi ng ta bl e.) Co nf ig ur e th e d e tai le d setti ngs. See . Scan to e mail P C Options (For more inf orm at ion, se e the Optio ns (f or Scan [...]

  • Page 79

    Settings and featur es tabl es 71 C Options (fo r Scan to File , Scan t o email an d Scan to Image ) C Level1 Level2 Options1 De s cript ions P age Options S et wit h Tou ch Pa nel Off (Set w ith Computer) * On If you want to use th e Touc hs cr een t o ch an ge th e ma ch in e’ s sett i ng s, cho o se On . See . The setti ngs below wil l ap pea [...]

  • Page 80

    72 ( Web ) C ( Ink ) C Leve l 1 L ev el2 Leve l3 O p tion s Descri ptio ns P ag e Web A pp s — — L ets yo u co nnec t the Bro t he r ma ch in e to an Interne t servic e. W eb ser vice s m ay ha ve been ad de d an d/ or s erv ic e nam es m ay ha ve b ee n c hange d b y th e pr ovide r s ince thi s do cu men t wa s publ ishe d. See . SkyD rive ®[...]

  • Page 81

    Settings and featur es tabl es 73 C (Wi- Fi Se tup) C NOTE After t he W i-Fi ® is set up, you c annot change t he set tings from you r Home sc reen. Change a ny setti ngs f or t he Wi-Fi connect ion in the S ettin gs sc reen. Leve l 1 Le ve l2 Lev el 3 O ption s Des cri p tio ns Pa ge (Wi-Fi Setup) Setup Wizard — — You ca n manu al l y con f i[...]

  • Page 82

    74 Entering T ext C When you need to ent er text into the machine the keyboar d will appe ar on the Touc hscreen. Press to cycle among letters, numb ers, and spe cial characters. I nser tin g spac es C To ente r a space, press t wice to choose sp ecial charac ters, then pres s the space button . Or, you ca n press c twi c e t o m ov e th e c ur s o[...]

  • Page 83

    75 D D Genera l D NOTE This c hapter provi des a s ummary of t he mac hine’s specif icat ions. For additional spec ific ations visit h ttp:// www. brother.c om/ . 1 Me asu red d iag ona lly. 2 Me asu red when the m a chin e is conne ct ed to the U SB i nter fac e. Po wer co ns ump tio n vari es sli ght ly dep en ding on the us age en vi ron men t[...]

  • Page 84

    76 1 Noi se depe nd s on prin tin g cond iti ons . Dimens ion We ig ht 6.9 kg Noise Level Sound Pres sure Operati ng: 50 dB(A ) (Maxi mum ) 1 Temper ature Op er ating: Best Print Quality : 10 to 35  C 20 to 33  C Humidity Op erati ng: Best Print Quality : 20 to 80% (without condensat ion) 20 to 80% (without condensat ion) Docum ent Size Width[...]

  • Page 85

    Specific ati ons 77 D Prin t media D 1 For gloss y pa pe r or tra nspar e ncie s, remo ve p rin ted pa ge s fr om t he ou tp ut pa pe r tray imm edi ate ly afte r th ey exi t the mac h in e t o a v oid s mud gi ng . 2 Us e onl y tra ns p ar e ncy pa pe r r e c omm en de d f or i nkj et pr i nt in g. 3 See Pa per ty pe an d si z e f or e ach op er a[...]

  • Page 86

    78 Cop y D 1 W hen co pyi ng on A4 siz e pape r . Co lo ur/ M onoc h ro me Yes/Yes Co py Wi dt h 204 mm 1 Mul t ip le Co pi es Stacks/ Sor ts up to 99 pages Enlarg e/Reduce 25% t o 40 0% (i n in cre ments of 1%) Resol ution Prints up to 12 00  2 400 dpi[...]

  • Page 87

    Specific ati ons 79 D Scanne r D 1 Wind ow s ® XP i n this Use r’s Guid e inclu des Window s ® XP Home Ed iti on, Wind ows ® XP P rofe ssi on al, and Wi nd ows ® XP P rofe ssi on al x64 Edit ion . 2 Maximum 1200  12 00 dpi sc anni ng wh en us in g t he WIA D riv e r fo r Wi nd ow s ® XP, Wind ow s V i sta ® , Wi nd ows ® 7 an d Wind ow [...]

  • Page 88

    80 Printer D 1 When the Borderle ss f eature i s set t o On. 2 See Pape r type a nd siz e for each ope rat ion o n pa ge 21 . 3 When p ri n tin g on A4 s iz e pa pe r. 4 For deta iled specifi catio ns vis i t h ttp ://www.br other. com/ . Resol ution Up t o 1 200  6000 dpi Printing Wi dth 3 204 m m [ 210 m m (bor derl ess) 1 ] Bo r d er l e ss 2[...]

  • Page 89

    Specific ati ons 81 D I nterface s D 1 You r m ac hine ha s a Hi-S pe ed US B 2. 0 in te rfac e. Th e ma ch ine c an also be co nn ec ted t o a c om put e r th at h as a US B 1. 1 in ter f ac e. 2 Thi rd pa r ty USB po rts a re no t sup po rte d. USB 12 A USB 2.0 interface cable t hat is no longer th an 2 m. Wire less L AN IEEE 802.11b/g/n (Infrast[...]

  • Page 90

    82 Ne t wor k D NOTE For more informati on about the Network specif ications , see t he Software and Network User’s Guide. You can connec t your machine to a net work for Network P rinting and Netwo rk Scanning 1 . Also inc luded is Br o ther BRAdmin Light 2 Network Man agement sof tware . 1 See Comp uter req ui reme nt s on pa ge 83 . 2 (Wi n do[...]

  • Page 91

    Specific ati ons 83 D Computer requ ireme nts D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Comput er Platfo rm & Operat ing System Ve rsion PC Inte rface Processor Hard Dis k Spac e to instal l USB 2 Wireless 802.11b/g /n For D ri vers For App licatio ns (including Dr ivers) Windows ® Operating Syst em Windows ® XP Home 1 Windows ® X[...]

  • Page 92

    84 Consuma ble items D Ink T he m ach ine uses indiv id ual Black, Yell ow, Cyan and M agenta ink cart ridges tha t are separate fr om the print head assembly . Service Li fe of Ink Ca rt ri dg e The f irst t ime you inst all a set of ink cartrid ges the machi ne wil l use an amount of ink to fi ll the ink delivery tubes for high qualit y pri ntout[...]

  • Page 93

    Index 85 E E A Apple Macinto sh See Sof tware and Network U ser’s G uide. B Brother Creativ eCenter .. .. .. ... .... ... .. .. ... .... ... .. .. ... ... 5 C Cleaning print hea d ... .. .. ... .... ... .. .. ... .... ... .. .. ... .. ..... . 3 7 scanner ... ... .. .. ... .... ... .. .. ... .... ... .. .. ... .. ..... . 37 Consumable it ems . .. [...]

  • Page 94

    86 P Pape r .. .. .. ... .... ... .. .. ... .... ... .. .. ... .. ..... .. .. 19 , 77 capa city ..... .. ... .. ..... .. .. ... .. ..... .. .. ... .. .. ..... .. 2 1 loading . ..... .. ... .. .. ... .... ... .. .. ... .... ... .. .. 1 3 , 15 loading env elopes . .... ... .. .. ... .... ... .. .. ... .. .. 1 5 pri ntable ar ea . .... ... .. .. ... .[...]

  • Page 95

    For A ustr ali a On ly: Supp ort – For techni cal support of your B rother Product ot her than what you can resolv e through the User 's Guide, pleas e visit our W eb S ite or S olutions Web Site (see below) t o find a n answe r to FAQs/Tro ubleshooting, locat ing Drivers & Software. Alterna t ivel y, pleas e contact th e Product Su ppor[...]

  • Page 96

    www.brothe rear th.com Visi t us on t he Wo rld Wide We b http ://www .broth er.com/ This machi ne is appr oved fo r use in the countr y of pu rchas e only. Loc al Br other compani es or their dealers w ill only supp ort mach ines purc hased in the ir own coun tries .[...]