Brother HL-2035 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Brother HL-2035 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Brother HL-2035 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Brother HL-2035
- nom du fabricant et année de fabrication Brother HL-2035
- instructions d'utilisation, de réglage et d’entretien de l'équipement Brother HL-2035
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Brother HL-2035 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Brother HL-2035 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Brother en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Brother HL-2035, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Brother HL-2035, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Brother HL-2035. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    USER’S GUIDE Brother Laser Printer HL-2035 For visually-impaired users You can read this manual with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the dr iver before you can use the pr inter. Please use the Quick Setup Guide to set up the pr inter. You can find a printed copy in the box. Please read this Us[...]

  • Page 2

    i Using this guide Symbols used in this guide We use the following icons throughou t this User’s Guide: Warnings tell you what to do to pre vent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch ma chine parts that are hot. Cautions specify procedures you must follo[...]

  • Page 3

    ii Safety precautions To use the printer safely Please keep these instructions for later refere nce and read them before attempting any mainten ance. WARNING There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure you have turned off the power switch and unplugged the printer from the AC power out[...]

  • Page 4

    iii The fuser unit is marked a caution la bel. Please do not remove or damage th e label. Do not use flammable substance s, any type of spray or organic solve nt/liquids containing ing alcohol/ammonia to clean the inside or outside of the machine. Do ing this may cause a fire o r electrical shock. Do not use a vacuum cleaner to clean u p scattered [...]

  • Page 5

    iv Trademarks The Brother logo is a registered tra demark of Brother Ind ustries, Ltd. Apple, the Apple Logo, Macintosh and TrueT ype are regist ered trademarks of Apple Inc. in t he United States and other countries. Windows Vista is either a registere d trademark or a trademark of Micro soft Corporation in the United States and other countries. M[...]

  • Page 6

    v Table of Contents 1 About this printer 1 What is in the box? ............... ............. ................ ............. ............. ................ ............. ......... ............. ........... 1 Interface cable ................ ............. ............. ................ ............. ............. ................ ............ .... ..[...]

  • Page 7

    vi 6 Troubleshooting 58 Identifying your problem ................. ................ ............. ................ ............. ................ ............ .............. ..... 58 Error messages in the Status Monitor .................. ................ ................ ............. ................ ............ .......... 59 Error message print[...]

  • Page 8

    1 1 1 What is in the box? 1 When you unpack the printer, check that you have all of the following parts. Note The AC power cord may be slightly different tha n the one in the illustration above, depend ing on which country you bought the printer in . Interface cable 1 The interface cable is not a standard accessory. Please p urchase the appropriate[...]

  • Page 9

    About this printer 2 1 Front view 1 1 Face-down Output Tray Support Flap (Support Flap) 2 Control Panel 3 Manual Feed slot 4 Manual Feed Paper Guides 5 Paper Tray 6 Power Switch 7 Front Cover 8 Face-down Output Tray Back view 1 1 Back Cover 2 AC Power Connector 3 Side Cover 4 USB Interface Connector 1 2 3 4 6 7 5 8 1 2 3 4[...]

  • Page 10

    About this printer 3 1 Positioning the printer 1 Please read the following before you use the printer. Power supply 1 Use the printer within the recomme nded power range. The power cord, including exten sions, should not be longer than 5 meters (16.5 feet). Do not share the same power circuit with other high- po wer appliances, such as an air condi[...]

  • Page 11

    4 2 2 What kind of paper can I use? 2 Type and size of paper 2 The printer loads paper from the installed paper tray, or the manual feed slot. The names for the paper trays in the p rinter driver and this guid e are as follows: When looking at this page on the CD-ROM, you can ju mp to the page for each printing method by clicking p in the table. 1 [...]

  • Page 12

    Printing Methods 5 2 Recommended paper 2  Before you buy a lot of paper, please test a small qu antity to make sure that the paper is suitable .  Use paper that is made for plain-p aper copying.  Use paper that is 75 to 90 g/m 2 (20 to 24 lb).  Use neutral paper. Do not use acidic or alkaline paper.  Use long-grain paper.  Use pap[...]

  • Page 13

    Printing Methods 6 2 Printable area 2 The edges of the paper that cannot be printed o n are shown below. Portrait 2 Landscape 2 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 1 4.23 mm (0.16 in. ) 4.23 mm (0.16 in. ) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in. ) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 2 6.01 mm (0.24 in. )[...]

  • Page 14

    Printing Methods 7 2 Printing methods 2 Printing on plain paper, bo nd paper and transparencies 2 You can print on plain paper, bond paper or transparencies from the paper tray or manual feed slot. For the paper you want to use, see What kind of paper can I use? on page 4. Printing on plain paper, bond paper or transparencies from the paper tray 2 [...]

  • Page 15

    Printing Methods 8 2 b Pull the paper tray completely out of the printe r. c While pressing the blue paper-guid e release lever, slide the paper guides to fit the paper size. Check that the guides are firmly in the slots. d Put paper in the tray.[...]

  • Page 16

    Printing Methods 9 2 e Check that the paper is below the maximum paper mark ( b ). Note • Paper jams may occur if you put more than 250 shee ts (80 g/m 2 or 21 lb) of plain or bond paper in the paper tray at any one time. • Paper jams may occur if you put more than 10 transp arencies in the paper tray at any one time. • When you use pre-print[...]

  • Page 17

    Printing Methods 10 2 Printing on plain paper, b ond paper or transparencies from the manual feed slot 2 Note The printer automatically turns on the Manual Feed mode wh en you put paper in the manual feed slot. a Choose the following from the print er driver: Paper Size ............ ................ (1) Media Type ........................... (2) Pa[...]

  • Page 18

    Printing Methods 11 2 c Lift up the support flap to preven t paper from sliding off the face-down ou tput tray. Note If you choose not t o lift up the output tray support flap, we recommend that you remove printe d pages as soon as they come out of the printer. d Using both hands, slide the manual feed slo t paper guides to the width of th e paper [...]

  • Page 19

    Printing Methods 12 2 f After the printed page comes out of the printer, put in the next sheet of paper or the transparency as in Step 5 above. Repeat for each page that you want to print. Note If you print on transparencies, remove each transparen cy immediately after printing. Stacking the printed transparencies may cause a paper jam or the trans[...]

  • Page 20

    Printing Methods 13 2 Printing on thick pape r, labels and envelopes 2 Note The printer automatically turns on the Manual Feed mode wh en you put paper in the manual feed slot. When you select the paper you want to use, see W hat kind of paper can I use? on page 4. If you print on envelopes, see Types o f envelopes to avoid on page 16. Printing on [...]

  • Page 21

    Printing Methods 14 2 b Send the print data to the printer. Note A No paper fed manual feed slot status is shown by the control panel LEDs until you put a sheet of paper or an envelope in the manual feed slot. c Lift up the support flap to preven t paper from sliding off the face-down ou tput tray. Note If you choose not t o lift up the output tray[...]

  • Page 22

    Printing Methods 15 2 e Using both hands, put on e piece of paper or one envelope in the manual feed slot until the front edge of the paper or envelope t ouches the paper fee d roller. When you feel the machine pull in the paper, let go. Note • Put the paper into the manual feed slot wit h the side to be printed face up. • Make sure that the pa[...]

  • Page 23

    Printing Methods 16 2 Types of envelopes to avoid 2 Do not use envelopes:  that are damaged, curled, wrinkled, or unusua l shape  that are extremely shiny or textured  with clasps, snaps or tie strings  with self-adhesive closures  that are of a baggy construction  that are not sharply creased  that are embossed (have raised wr[...]

  • Page 24

    Printing Methods 17 2 Duplex Printing 2 The supplied printer drivers for Windows ® 98/Me, Windows ® 2000/XP and Windows Vista ® all allow manual duplex printing. For mor e information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper 2  If the paper is thin, it may wr[...]

  • Page 25

    Printing Methods 18 2 d The printer will now automatically pr int all the odd-numbered pa ges on the other side of the paper. Note When you put paper in the paper tray, first empty th e tray then put the printed pag es in the tray, with the printed side face up. (Do not add the printe d pages to the top of a stack of unprin ted paper.) Manual duple[...]

  • Page 26

    Printing Methods 19 2 Paper orientation for manual duplex printing 2 The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 the n page 1 on the first sheet of paper. It will print page 4 then page 3 on the se cond sheet of paper. It will print page 6 then page 5 on the third sh eet of paper, and s[...]

  • Page 27

    20 3 3 Printer driver 3 A printer driver is software that translates data from the fo rmat used by a computer to the f ormat that a particular printer needs. Typically, this format is a printer command language or page description language. The printer drivers for the following version of Windows ® and Macintosh ® are on the CD-ROM that we have s[...]

  • Page 28

    Driver and software 21 3 You can change the following printer settings when you print from your computer.  Paper Size  Multiple Page  Orientation  Copies  Media Type  Paper Source  Resolution  Toner Save Mode  Manual Duplex printing 1  Watermark 1  Job Spooling 1  Quick Print Setup 1  Sleep Time 1  Status M[...]

  • Page 29

    Driver and software 22 3 For Windows ® 3 Features in the printer driver 3 You can download the latest printer driver or get other informatio n by accessing the Brother Solutions Cente r at http://solutions.brother.com You can also change settings by clicking the illustration on t he left side of the Basic tab in the Properties dialog box. For more[...]

  • Page 30

    Driver and software 23 3 Advanced tab 3 Note If you are using Windows ® 2000, XP or Windows Vista ® , you can access the Adv anced tab by clicking Printing Preferences... in the General ta b of the Printer Properties screen. Change the tab settings by clicking one followin g icons:  Print Quality (1)  Duplex Printing (2)  Watermark (3) ?[...]

  • Page 31

    Driver and software 24 3  Print Setting You can manually change the Print se tting. • Auto Selecting the Auto button will allow automatic printin g with t he most suitable print settings for your print job. • Manual You can change the settings ma nually by select ing the Manual button and clicking the Setting... button. For Windows ® 98/Me [...]

  • Page 32

    Driver and software 25 3 Device Options 3 You can set the following Printer Function modes in this tab: (You can jump to the page for each Printer Function by clicking the function name in the list below.)  Job Spooling  Quick Print Setup  Sleep Time  Status Monitor  Administrator (For Windows ® 98/Me users only)  Page Protection[...]

  • Page 33

    Driver and software 26 3  Job Spooling The printer saves data that you want to rep rint. You can reprint a document without sending the data again from your PC. T o reprint press and hold down the Go button for about 4 seconds until al l the LEDs light up in order ( Toner , Dr um , Error , Ready ). Note • Reprint function is not available for [...]

  • Page 34

    Driver and software 27 3  Administrator (For Windows ® 98/Me users only) Administrators have the au thority to limit the Numbe r of copies, Scaling setting and Wate rmark setting functions. • Password Enter the password into this box. •S e t P a s s w o r d Click here to change the password. •C O P Y L O C K Lock the copy pages selection [...]

  • Page 35

    Driver and software 28 3 Tray Settings tab 3  Paper Source Setting (1) This feature recognizes the paper size in each p aper tray. Support tab 3 Note If you are using Windows ® 2000, XP or Windows Vista ® , you can access the Su pport tab by cl icking Printing Preferences... in the General ta b of the Printer Properties screen.  You can dow[...]

  • Page 36

    Driver and software 29 3 For Macintosh ® 3 This printer supports Mac OS ® 9.1 to 9.2 and Mac OS ® X 10.2.4 or greater. You can download the latest printer driver by accessing the Brother Solutions Center at http://solutions.brother.com Note The screens in this section are from Mac OS ® X 10.3. The screens on your Macintosh ® will vary dependin[...]

  • Page 37

    Driver and software 30 3 Print settings 3 Set the Resolution , Media Type , Toner Save and ot her settings. You can change settings by se lecting the setting in the Printer Settings list:  Quality You can change the resolution as follows: • 300 dpi • 600 dpi • HQ 1200  Media Type You can change the me dia type as follows: •P l a i n P[...]

  • Page 38

    Driver and software 31 3 Uninstalling the printer driver 3 You can uninstall the printer driver that you in stalled with the following steps. Note • This instruction is not available if you installed the prin ter driver from Windows Add Printer function. • After uninstalling, we recommend that you restart your PC to remove files that were in us[...]

  • Page 39

    Driver and software 32 3 For Mac OS ® X 10.2.4 or greater 3 a Disconnect the USB cable between the Macintosh and you r printer. b Restart the Mac. c Log on as an "Administrator". d Run the Print Center (from the Go menu > Applications > Utilities > Print Center folder), then choose the printer you want to remove and remove it by[...]

  • Page 40

    33 4 4 LEDs (Light Emitting Diodes) 4 This section refers to the four Ligh t Emitting Diodes (LEDs) ( Toner , Drum , Error , Ready ) and a control panel button ( Go ) on the con trol panel. The LED indications shown in the table below ar e used in the illustrations in this chapter. Note When the power switch is off or the printer is in Sleep mode ,[...]

  • Page 41

    Control panel 34 4 LED Printer st atus Sleep mode The power switch is off or the printer is in Sleep mode . Pressing the Go button wakes up the printer from Slee p mode to Ready mode. Ready to print The printer is ready to print. Warming up The printer is warming up. Receiving data The printer is either receiving data from the computer, processing [...]

  • Page 42

    Control panel 35 4 Toner life en d Replace the toner cartridge with a new on e. See Replacing the toner cartri dge on page 44 . Cartridge positio n error The toner cartridge is not installed cor rectly. Take out the toner cartr idge and put it back into the pr inter again. Drum life end soon The drum unit is near the end of its life. We recommend t[...]

  • Page 43

    Control panel 36 4 Back cover is open Close the back cover of the printer. Paper jam Clear the paper jam. See Paper jams and how to clear th em on page 61. If the printer does not start printing, press the Go button . No paper fed manual feed slot Put the paper in the manual fe ed slot. See Printing on plain paper, bond pap er or transparencies fro[...]

  • Page 44

    Control panel 37 4 Service call indications 4 If there is an error that cannot be cleared by the user, th e printer will show that a service call is nee ded by lighting up all the LE Ds as shown below. If you see the service call indication above, turn off the power switch, wait a few seconds, and then turn it back on and try to print again. If you[...]

  • Page 45

    Control panel 38 4 Make a note of the indication and report th e error status to your dealer or a Brother authorize d service representative by referring to the above table. Note Make sure that the front cover is fully closed before you report a service call. 1 If this error occurs, turn the power switch off, wait a f ew seconds, and then turn it o[...]

  • Page 46

    Control panel 39 4 Control panel button (Go button) 4 The control panel button has the following functions:  Wake-up If the printer is in Sleep mode, pre ss the Go button to wake the printer up and go to the Read y state.  Error recovery If there is an error, the printer will recover auto matically from some errors. If an error is not automat[...]

  • Page 47

    Control panel 40 4 Print a test page 4 You can use the Go button o r the printer driver to print a test pa ge. Using control panel button 4 a Turn off the printer. b Make sure that the front cover is closed and the p ower cord is plugged in. c Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the Toner ,[...]

  • Page 48

    Control panel 41 4 Print a Printer Settings page 4 You can print the current settings using the co ntrol panel button or printer driver. Using the control panel button 4 a Make sure that the front cover is closed and the p ower cord is plugged in. b Turn on the printer and wait until the print er is in the Ready state. c Press the Go button three t[...]

  • Page 49

    42 5 5 You will need to replace certain parts and clean the printer regularly. WARNING When you replace certain parts or clean the p r inter regularly, pay attention to the following: • If your clothes are smeared with tone r, wipe off t he toner with a dry cloth and immediately wash the clothes in cold water to avoid stains. • Be careful not t[...]

  • Page 50

    Routine maintenance 43 5 Toner cartridge 5 The life of the original toner cartridge that came with the printer may be either a starter 1 or standard 2 toner cartridge, and depends on the model and country you bought the printer in. 1 The starter toner cartridge will print approximate ly 1,000 A4 or Letter-size single-sided pages. Approx. cartridge [...]

  • Page 51

    Routine maintenance 44 5 Toner Life End message 5 If the LED shows the message below, the printer has run out of toner or the toner is not evenly distributed inside the cartridge. Replacing the toner cartridge 5 Note • To ensure high quality printing, make sure you use qual ity Brother toner cartridges. When you want to buy toner cartridges, call[...]

  • Page 52

    Routine maintenance 45 5 CAUTION We recommend that you place th e drum unit and toner cartridge assembly on a piece of disposable p aper or cloth in case you accidentally spill or scatt er toner. To prevent damage to the printer from static electricity, do not touch the electrodes shown in the illustrations. c Push down the blue lock lever and take[...]

  • Page 53

    Routine maintenance 46 5 d Unpack the new toner cartridge. Hold the cartridge le vel with both han ds and gently rock it from side to side five or six times to spread the toner evenly inside the ca rtridge. CAUTION Wait to unpack the toner cartridge until immediately befo re you put it in the printer. If toner cartridges are left unpacked for a lon[...]

  • Page 54

    Routine maintenance 47 5 e Pull off the protective cover. f Put the new toner cartridge firmly into the drum unit unt il you hear it lock into place. If you pu t it in properly, the lock lever will lift automatically. CAUTION Make sure you insert the toner cartridge properly or it may separate from the drum unit. g Clean the primary corona wire ins[...]

  • Page 55

    Routine maintenance 48 5 h Put the drum unit and toner cartridge assembly back in the printer. Close the front cover of t he printer. Drum unit 5 This printer can print up to 12,000 pages 1 with one drum unit. 1 At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the average type of print j ob and pap[...]

  • Page 56

    Routine maintenance 49 5 Replacing the drum unit 5 Note We recommend that you clean the printer when you repla ce the drum unit. See Cleaning on page 52. Follow these steps to replace the drum unit. a Make sure that the printer is turne d on and the Drum LED is blinking. Open the front cover o f the printer. b Press and hold down the Go button for [...]

  • Page 57

    Routine maintenance 50 5 CAUTION We recommend that you place th e drum unit and toner cartridge assembly on a piece of disposable p aper or cloth in case you accidentally spill or scatt er toner. To prevent da mage to the printer fro m static electricity, do not touc h the electrodes shown in th e illustrations. d Push down the blue lock lever and [...]

  • Page 58

    Routine maintenance 51 5 e Unpack the new drum unit. CAUTION Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to d irect sunlight or room light may damage the drum unit. f Put the toner cartridge firmly into the new drum unit unt il you hear it lock into pla ce. If you put the cartridge in properly, the blue l[...]

  • Page 59

    Routine maintenance 52 5 Cleaning 5 Clean the outside and inside o f the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the p rinter. If printed pages are stained with toner, clean the inside of the p rinter with a dry, lint-free cloth. Cleaning the outside of [...]

  • Page 60

    Routine maintenance 53 5 c Wipe the outside of the printer with a so ft cloth to remove dust. d Remove anything that is stuck inside the paper tray. e Wipe the inside of the paper tray with a soft cloth to remove dust. f Put the paper tray firmly back in the printer. g Plug the printer back in and turn on the printer power switch. Cleaning the insi[...]

  • Page 61

    Routine maintenance 54 5 b Open the front cover of the printe r. c Pull out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the printer, some internal parts of the print er are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.[...]

  • Page 62

    Routine maintenance 55 5 d Wipe the scanner window with a dry, lint-fr ee cloth. e Put the drum unit and toner cartridge assembly back in the printer. f Close the front cover. g Plug the printer back in and turn on the printer power switch.[...]

  • Page 63

    Routine maintenance 56 5 Cleaning the corona wire 5 If you are experiencing print quality p roblems, please clean the corona wire as follows: a Open the front cover of the printe r. b Pull out the drum unit and toner cartridge assembly. CAUTION We recommend that you place th e drum unit and toner cartridge assembly on a piece of disposable p aper o[...]

  • Page 64

    Routine maintenance 57 5 c Clean the primary corona wire inside the drum unit by ge ntly sliding the blue tab from right to le ft and left to right several times. Return the tab to the home position ( a ) (1) before yo u put the drum unit back in the printer. If you do not, printed p ages may have a vertical stripe. d Put the drum unit and toner ca[...]

  • Page 65

    58 6 6 You can correct most problems by yourself. If you need additional he lp, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Vi sit us at http://solutions.brother.com . Identifying your problem 6 First, check the following: 6  The AC power cord is connected properly and the printer is t urned on.  All of the prote[...]

  • Page 66

    Troubleshooting 59 6 Error messages in the Status Monitor 6 The Status Monitor will report pr oblems with the printer. Take t he corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Stat us Monitor is on. If you would like to turn the Status Monitor o ff, you can change [...]

  • Page 67

    Troubleshooting 60 6 Error message printout 6 The printer will report pr oblems by printing an error messa ge as defined in the following table. Take t he corrective actions for the error messa ge. Paper handling 6 First, make sure that you are using paper th at meets Brother recommen ded paper specifications. See What kind of paper can I use? on p[...]

  • Page 68

    Troubleshooting 61 6 Paper jams and how to clear them 6 If a paper jam occurs, the prin ter will tell yo u by flashing the Error LED a s shown below. HOT SURFACE After you have just used the printer, some parts inside the printer are extremely hot! When you open the front cover or back cover of the printer, never touch the shaded parts shown in the[...]

  • Page 69

    Troubleshooting 62 6 a Pull the paper tray completely out of the printe r. b Pull the jammed paper up and out of the print er. c Open the front cover.[...]

  • Page 70

    Troubleshooting 63 6 d Pull out the drum unit and toner cartridge assembly slowly. The ja mmed paper will be pulled out with the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer caused by static elec tricity, do not touch the electrodes shown in the illustrations. e Open the back cover.[...]

  • Page 71

    Troubleshooting 64 6 f Pull the tab toward you to open the rear chut e cover (1). g Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pu ll the paper out with other. 1[...]

  • Page 72

    Troubleshooting 65 6 HOT SURFACE After you have just used the printer, some internal parts of the print er are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer. h Close the back cover. i Push the lock lever down and take the ton er cartridge out of the drum unit. Take out the jammed paper if there [...]

  • Page 73

    Troubleshooting 66 6 j Put the toner cartridge back into the drum unit until you he ar it lock into place. If you put it in properly, the lock lever will lift automatically. k Put the drum unit and toner cartridge assembly back in the printer. l Put the paper tray firmly back in the printer. m Close the front cover. n Make sure that the Error LED i[...]

  • Page 74

    Troubleshooting 67 6 Other problems 6 For Macintosh ® with USB 6 Improving the print quality 6 If you have a print quality problem, print a test page first (see page 40). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on an other PC. This section provides information on the followi[...]

  • Page 75

    Troubleshooting 68 6 Grey background  Make sure that you use paper that meets th e recommended specifications. See What kind of paper can I use? on page 4.  Check the printer’s environment - high tempe ratures and high humidity can increase the amount of backgr ound shading. See Positioning the printer on page 3.  Use a new toner cartrid[...]

  • Page 76

    Troubleshooting 69 6 White Spots on black tex t and graphics at 75 mm (3.0 in.) intervals Black Spots at 75 mm (3.0 in.) intervals  If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follo ws: 6 a Position the print sample in front of the drum unit[...]

  • Page 77

    Troubleshooting 70 6 Black toner marks across the page  The drum unit may be damaged. Put in a ne w drum unit. See Replacing the dr um unit on page 49.  Make sure that you us e paper that meets our spec ifications. See What kind of paper can I use? on page 4.  If you use labe l sheets for la ser printers, the glue from the sh eets may so m[...]

  • Page 78

    Troubleshooting 71 6 White lines down the page  Wipe the scanner window with a soft cloth. See Cleaning the in side of the p rinter on page 53.  The toner cartridg e may be damaged. Put in a new toner car tridge. See Replacing the ton er cartridge on page 44. Page skewed  Make sure the pa per or other print media is loaded proper ly in the[...]

  • Page 79

    Troubleshooting 72 6 Solving print problems 6 Problem Recommendation The printer prints unexpectedl y or it prints garbage data.  Make sure the p rinter cable is not too long. We recommen d you use a parallel or USB cable that is less than 2 meters (6.5 feet) in length.  Make sure that the printer cable is not damage d or broken.  If you a[...]

  • Page 80

    73 A A Printer specifications A Engine A 1 From paper tray Controller A 1 USB is not supported under Windows ® 95 or Windows NT ® 4.0. Appendix A Model HL-2035 Technology Electrophotographic Print speed Up to 18 ppm (A4 size) First print time Less than 10 sec 1 Resolution Windows ® 98/Me, Windows ® 2000/XP, Windows Vista ® HQ1200 600 dpi 300 d[...]

  • Page 81

    Appendix 74 A Software A 1 Instructional animations for prob lem solving Control panel A Paper handling A 1 Calculated with 80 g/m 2 (20 lb) paper Model HL-2035 Printer driver GDI Driver for Windows ® 98/Me, Windows ® 2000/XP, Windows Vista ® Brother Laser Driver for Mac OS ® 9.1 to 9.2 and Mac OS ® X 10.2.4 o r greater GDI Printer Driver for [...]

  • Page 82

    Appendix 75 A Media specifications A 1 Up to 10 sheets 2 Legal paper is not available in some regio ns. Supplies A 1 Depends on the model and count ry you bought the printer in. 2 Approx. cartridge yield is declared in accordance with ISO/IEC 19752 . Dimensions / weights A Model HL-2035 Media types Manual feed slot Plain paper, Bond paper, Recycled[...]

  • Page 83

    Appendix 76 A Other A System Requirements A 1 Power Macintosh with an Apple original pre-installed USB port. Model HL-2035 Power consumption Printing Average 450 W at 25 ° C (77 ° F) Standby Average 7 0 W at 25 ° C (77 ° F) Sleep Average 5 W Noise level Sound Pressure Printing Less than 51 dB (A ) Standby Less th an 30 dB (A) Sound power Printi[...]

  • Page 84

    Appendix 77 A Important information for choosing your pa per A This section provides information to help you choose paper to use with this printer. Note If you use paper other than the ones recommended, a paper jam or misfeeding may occur in the printer. See Recommended paper on page 5. Before you purchase a large quantity of paper A Make sure the [...]

  • Page 85

    Appendix 78 A Print surface A The characteristics may differ a little between the fa ce side and reverse side of a sheet of paper. Usually, the opening side of the ream of pa per package is the print side. Fo llow any indication of the print side on the paper package. Typically, the p rint side is indicated by an arrow. Moisture content A Moisture [...]

  • Page 86

    Appendix 79 A Rough estimate of basis weight A Paper size A g/m 2 lb Bond Index 60 16 64 17 75 20 90 24 105 28 120 32 135 36 161 43 90 200 53 110 Paper size mm in. Letter 8.5 × 11 in. Legal 8.5 × 14 in. Executive 7.25 × 10.5 in. A4 210 × 297 mm A5 148 × 210 mm A6 105 × 148 mm Envelope Monarch 3.875 × 7.5 in. Envelope #9 3.875 × 7.9 in. Enve[...]

  • Page 87

    80 B B Brother Numbers B IMPORTANT: For technical and operational help, yo u must call the country where you bought the printer. Calls must be made from within that cou ntry. B Register your product By registering your Brother pro duct, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as a con[...]

  • Page 88

    Appendix (For Europe and Other Countrie s) 81 B Important information: Regulations B Radio interference (220 to 240 volt model only) B This printer follows EN55022 (CISPR Publication 22)/Class B. IEC 60825-1 specification (220 to 240 volt model only) B This printer is a Class 1 laser product as defined in I EC 60825-1 specifications . The label sho[...]

  • Page 89

    Appendix (For Europe and Other Countrie s) 82 B Internal laser radiation B EU Directive 2002/ 96/EC and EN50419 B (European Union only) This equipment is marked with the above recycling sym bol. It means that at the end of the life of the equipment you must dispose of it separately at an a ppr opriate collection point and not place it in the norma [...]

  • Page 90

    Appendix (For Europe and Other Countrie s) 83 B IMPORTANT - For Your Safety B To ensure safe operation the sup plied three-pin plug must be insert ed only into a standard three-pin power outlet that is properly grounded throug h the standard electrical wiring. Extension cords used with this printer must b e three-pin plug type and correct ly wired [...]

  • Page 91

    Appendix (For Europe and Other Countrie s) 84 B EC Declaration of Conformity B[...]

  • Page 92

    Index 85 C C A Advanced t ab ... ................ ............. ............. ............. .. 23 B Back view ............... ............. ............. ............. .............. 2 Basic tab ....................... ............. ............. ................ .. 22 Brother Solutions Center ..... ............. ................ ......... 20 C Can[...]

  • Page 93

    Index 86 C Trademarks ... ............. ............ ............. ................. .......iv Tray settings tab .............. ................ ............. ............ 28 U Utilities ....................... ............ ............. ............. ......... 74 W Weights .. ................ ............. ............. ............. ............ [...]