BT 3000 Executive manuel d'utilisation
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Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation BT 3000 Executive. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel BT 3000 Executive ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation BT 3000 Executive décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation BT 3000 Executive devrait contenir:
- informations sur les caractéristiques techniques du dispositif BT 3000 Executive
- nom du fabricant et année de fabrication BT 3000 Executive
- instructions d'utilisation, de réglage et d’entretien de l'équipement BT 3000 Executive
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage BT 3000 Executive ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles BT 3000 Executive et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service BT en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées BT 3000 Executive, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif BT 3000 Executive, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation BT 3000 Executive. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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Page 1
Diverse 3000 Executive handset and charger User Guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for registration to any base in the BT Diverse 3000 range. It may also be registered to other GAP compatibl[...]
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Page 2
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510 Please open this page for an ‘at a glance’ guide to your Diverse 3000 Executive Handset & Charger Diverse 3000 Exec foldout 1 22/3/01 2:51 pm Page 2[...]
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Page 3
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510 Please open this page for a ‘further at a glance’ guide to your Diverse 3000 Executive Handset & Charger Diverse 3000 Exec foldout 2 22/3/01 2:50 pm Page 2[...]
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Page 4
Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510 1 0 Display Green phone For making and answering calls. Handsfree To hold a conversation over the loudspeaker . Menu button For entering menu lists. Key lock Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons. Recall For use with switchboards an[...]
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Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510 2 Handset display The following symbols can appear in the display . Charger Contact points Charger (back view) ➜ Up/Down. Left/Right. Mailbox function. e.g. new entr y in the caller list. Delete character . Range Indicator . Power socker Sets up dif fer ent menu options.[...]
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3 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Function Key combination Activate/deactivate the handset Hold down for 1 second Activate/deactivate keypad protection Hold down for 1 second Answer a call Make an external call Redial a number and Save a number in the New Entr y Name directory Dial a number from the di[...]
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Page 7
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 4 At a glance 1 Introduction 5 Unpacking your Diverse 3000 Executive handset and charger 5 Safety instructions 6 Setting up 8 Registering a new Diverse 3000 Executive handset with the base station 10 Using your Diverse 3000 Executive Handset 13 Switching on/off and locki[...]
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5 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 My additional handset PIN is Introduction Y our Diverse 3000 Executive handset and charger has been designed for ease of use and made to the high standards set by BT . Y our Diverse 3000 Executive handset and charger can be used with any product in the Diverse range, ([...]
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6 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Safety instructions General For the handset use only approved nickel-cadmium (NiCad) or nickel-metal hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a shor t cir cuit or destroy the batter y casing[...]
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7 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Do not expose your product to fire, explosive or other hazar dous conditions. There is a slight chance that your phone could be damaged by an electrical storm. W e r ecommend that you unplug the power and telephone line cord for the duration of the storm. Approved rech[...]
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Page 11
Plug the 3-pin adaptor 3 into a mains power socket and switch on When char ging for the first time, we recommend that you let the batteries char ge for the full 16 hours before making and receiving calls. 4 Charge the handset batteries To wall mount your Diverse 3000 Executive Charger , see page 53. Plug the power cable into the power socket on the[...]
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Page 12
Battery low warning An LCD on the handset display shows the current state of the charge. When the batteries are almost flat a beep sounds and the display shows the empty batter y symbol. Displays showing the various states of charge are shown below: Batteries fully charged Batteries at 66% Batteries at 33% Batteries empty Note Under ideal condition[...]
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Page 13
5 T o register your new handset to the base station If you are using this product with a Diverse 3010 Classic/ Executive or a Diverse 3016, it comes supplied with a handset which is automatically registered as handset number one. Note If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 2[...]
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Page 14
6 T o de-register a handset A de-registered handset cannot be used to make calls at this base station. Press the INT button. Press the SET button. Press the 3 button. Press the 6 button. Press the OK button. Display shows De-Register Hset . KEYP AD Enter the system PIN number (original setting 0000 ). Display shows all registered handsets. Press th[...]
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Page 15
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 12 7 Fitting the belt clip Fit the belt clip onto the back of the handset. Remove the protective film from the display . Helpline If you experience any dif ficulty , please call the Diverse Helpline on 08457 908070 . Diverse 3000 Exec h_s & ch 22/3/01 2:37 pm Page 11[...]
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13 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Using your Div erse 3000 Executive Handset Press and hold down the RED PHONE button for about a second. T o switch on/off Display Option buttons Menu button Ta l k (Green phone) End Call Directory Handsfree (Red phone) Y our Diverse 3000 Executive of fers a menu drive[...]
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Page 17
Caller Display / Call Waiting The Diverse 3000 Executive can let you know who ’ s calling before you answer the telephone. W ith BT ’ s Caller Display and Call W aiting ser vices, your Diverse 3000 base station receives caller information which is transmitted over the BT network, for more information see page 26. Diverse 3000 Executive h/set &a[...]
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Page 18
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 15 Call timer Y our Diverse 3000 Executive automatically times the duration of all outgoing exter nal calls. The handset display shows the call duration both during your call and for a few seconds after it is completed. Handsfree talking Using your phone handsfree Y ou c[...]
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Page 19
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 16 Y ou can switch of f the handset microphone so that your caller cannot hear you while you talk to someone else in the room. When ready , you can switch the microphone back on. Secrecy Note Secrecy is not available for internal calls. Note If the redial number is in yo[...]
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Page 20
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 17 T o delete a redial number Press the REDIAL button. Press the DOWN button to highlight the number you want to delete. Press the MORE OPTIONS button. Press the DOWN button to highlight Delete Entry . Press the OK button to confirm. Press the RED PHONE button twice to r[...]
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Page 21
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 18 T o transfer an external call between handsets If you are in conversation with an outside caller and want to transfer the call to another handset. Press the INT button. Press the extension number you want. When the call in answered, press the RED PHONE button, or repl[...]
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 19 Using the Directory to store and dial numbers Y our Diverse 3000 Executive has a Director y which stores up to 100 names and numbers in the memor y (the longer the name, the more memor y will be used). Y ou can use the Phone Book to look up names and numbers and dial [...]
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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 20 Controlling the cursor LEFT /RIGHT ar r ows are used to move the cursor to the right or left or to the end of the line. The DOWN ar r ow is used to move the from the “ name ” line to the “ number ” line. The UP ar row moves you back up to the name line. The ?[...]
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Page 24
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 21 T o dial a number stored in the directory Press the DIRECTOR Y button to open the phone book. Press the DOWN or UP ar rows to scr oll through to the name you require. Press the GREEN PHONE button to dial the number . Or To quick search for a director y name. Press the[...]
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Page 25
Note Copying and deleting entries or directories from one Executive handset to another is only possible on the Diverse 3000 Executive or Diverse 3010 Micro range as long as both handsets are registered to the same base. 22 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o view an entry in the directory Press the DIR[...]
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23 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o copy a directory from one Executive handset to another Y ou can copy the entire director y to another handset to avoid having to input the same entries twice. Using the handset with the director y you wish to copy (eg. handset 1): Press the DIRECTOR Y button. Pres[...]
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24 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o delete all names and numbers in the directory Press the DIRECTOR Y button. Press the MORE OPTIONS button. Press the DOWN ar row to highlight Delete List . Press the OK button. KEYP AD Enter the PIN number of the handset (original setting = 0000 ). Press the OK but[...]
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25 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o copy a redial number to the directory Press the REDIAL button. Press the DOWN button to highlight the number you want. Press the MORE OPTIONS button. Press the DOWN button to highlight Copy to Dir . Press the OK button. KEYP AD Enter a name for the number (see pag[...]
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26 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o take the Call W aiting Press the RECALL button. Y our first caller is put on hold whilst you speak to your second caller . To speak to your first caller again you can either: Press the RECALL button again and you will be reconnected to your first caller , your sec[...]
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27 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Information displayed via other UK networks If you are connected to a dif ferent network, you will first have to subscribe to that network's Caller Display and Call W aiting ser vice. Call your network provider for more infor mation. Using the Executive handset W[...]
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Page 31
ALL CALLS SETTING UNANSWERED CALLS SETTING Shows the number of calls in the Calls List, i.e. call 1 of 15. Time Date This indicates that the call was answered when it was received. 0 1.1 1. 0 5 : 1 5 P M 0123456789 01 / 1 5 Indicates the number of times a call was received from the same telephone number. 0 1.1 1. 0 5 : 1 5 P M 0123456789 (0 3) [...]
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Page 32
29 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Press the INT button. Press the SET button. Press the 0 then the ✱ button. Press the OK button. Display shows 1 or 2 flashing (depending on the cur rent setting. Enter 1 if you want the calls list to contain details of unanswered calls only . Or Enter 2 if you want [...]
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Page 33
T o delete a number in the calls list Press the CALLS LIST button to enter the calls list, or press the INT , SET and 2 buttons. Scroll through the calls list using the UP and DOWN ar rows until the number you require is displayed. Press the MORE OPTIONS button. Press the DOWN button to highlight Delete Number . Press the OK button. Y ou hear a con[...]
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Page 34
31 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o delete the whole calls list All entries are deleted. Press the INT button. Press the SET button. Press the 3 button. Press the # button. Press the OK button. KEYP AD Enter the base PIN number (original setting = 0000 ). Press the OK button. Press the 1 button. Pre[...]
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Page 35
32 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o change the handset PIN The PIN on your handset protects functions and settings from unauthorised access. A handset PIN is necessar y in order to: – reset the memor y – reset to the original settings. Handset power must be switched to ON. Press the MENU button.[...]
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Page 36
33 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Press the OK button. KEYP AD Enter your new PIN number . Press the OK button. KEYP AD Re-enter your new PIN number . Press the OK button. Y ou hear a confirmation beep and the new PIN is stored. Press the RED PHONE button to retur n to standby . OK OK T o switch the t[...]
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Page 37
34 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o switch external dialling off and on Y ou can prevent any registered handset fr om making exter nal calls. The handset can still be used for: – making inter nal calls – receiving exter nal calls – dialling 999 and 112 emergency ser vices numbers – dialling [...]
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Page 38
35 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Press the 0 0 button to stop the handset from making exter nal calls. Or Press the 2 2 button to allow the handset to make exter nal calls again. Press the OK button to confirm the setting. Press the RED PHONE button to retur n to standby . 0 2 ABC OK Emergency number[...]
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Page 39
36 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Call barring and Call enabling Press the OK button to confirm. Press the RED PHONE button to retur n to standby . My additional emergency numbers are 1 2 3 4 999 and 112 emer gency ser vices numbers are not af fected by any call bar ring setting. Y ou will still be ab[...]
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37 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Directory for barred/enabled numbers To: Bar numbers. Enable handsets to call only specified numbers. Create a memor y list. Press the INT button. Press the SET button. Press the 0 then the 1 buttons. Press the OK button. KEYP AD Enter the base station PIN (original s[...]
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38 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 T o switch call barring/call enabling on and off Once you have set the numbers you want, you can then switch call bar ring/enabling on or of f at any time (see below). Y ou can do this from any handset registered to the base station. Press the INT button. Press the SE[...]
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Page 42
39 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Additional features Handset settings quick guide The handset settings menu allows you to change: • Ringer volume The handset ringer has 5 volume settings. • Ringer melody The handset ringer has a choice of 10 melodies. Key beeps Y ou can switch specific beeps on o[...]
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Page 43
40 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Quick Reference Handset Display Follow these easy steps to change your handset settings. Settings Base Settings Base User Option Hset User Option Room Monitor Set Service Set Up Main Menu Sound Settings Security Auto Talk Language Default Reset Settings Ringer Volume [...]
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Page 44
Press the MENU button. Press the DOWN ar row to highlight Room Monitor Set . Press the OK button. Press the DOWN ar row to highlight Room Monitor No . T o set the room monitor OK Using the room monitor If you have at least two handsets registered to your base station, you can leave one handset in a room in order to monitor the noise level. The hand[...]
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Page 45
42 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Press the OK button. Enter the 1- 6 number of the handset to be called. Press the OK button. Y ou can now place the handset in the room you want to monitor . There are thr ee levels. 1 = most sensitive 3 = least sensitive. Press the MENU button. Press the DOWN ar row [...]
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Page 46
Press the MENU button. Highlight Settings . Press the OK button. Press the DOWN ar row to highlight Default Reset . Press the OK button. KEYP AD Enter your cur rent PIN number (original setting 0000 ). Press the OK button. Y ou hear a confirmation tone. Press the RED PHONE button to retur n to standby . T o reset your Diverse 3000 handset to its or[...]
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Page 47
44 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 This will reset: – Handset earpiece volume to 1. – Auto talk to ON. – Button beeps to ON. – Batter y war ning beep to ON. – Confirmation beep to ON. – Base station on-screen display to OFF . – Handset ringer volume to 5. – Handset ringer tone 1. – Ri[...]
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Page 48
45 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Call allocation If you have registered additional handsets with your Diverse 3010 Executive base station you can specify the way you wish the phones to ring. Group ringing Y our Diverse 3010 Executive will ring all handsets registered to its base whenever there is an [...]
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Page 49
46 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Press the INT button. Press the SET button. Press the 3 then the 4 buttons. Press the OK button. KEYP AD Enter the base station PIN (original setting 0000 ). Press the OK button. Press a number button between 2-9 to set the number of rings you want. Press the OK butto[...]
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Page 50
47 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Y ou can have the display in English, French, German, Italian, Spanish, Por tuguese or Dutch. The default setting is English. Press the MENU button. Highlight Settings . Press the OK button. Press the DOWN button to display Language . Press the OK button. Press the UP[...]
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Page 51
48 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 General information Y our Diverse 3000 Executive is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT ’ s or its agent ’ s discretion the option to replace the D[...]
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49 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3000 Executive has a REN of 1. Any other instr ument [...]
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50 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Emergency calls The emergency ser vices can be contacted in the UK by dialling 999 , or 112 in any countr y that is a member of the European Community . Emergency calls If your Diverse 3000 Executive is connected to a switchboard, you may have to dial an access number[...]
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Page 54
51 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Note Use only AA size, approved rechargeable batteries in the handset. Any other types may cause irreparable damage. Never use conventional alkaline batteries. For a list of approved batteries, see page 7. Batteries are available from the Diverse Helpline on 08457 908[...]
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Page 55
52 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Handset beeps Are the handset batteries low? Y ou will hear a beep ever y 30 seconds. If the Base Station is flashing? Y ou will hear four shor t beeps when you press the PHONE button. Check you are still in range of your base station. Buzzing noise on my Radio/TV/ An[...]
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Page 56
53 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Y ou can choose to place your Diverse 3000 Executive charger on a desk or attach it to a wall, whichever is most convenient. The feet of the charging unit do not usually leave marks on sur faces, but if your desk sur face is antique, veneered or wooden you may prefer [...]
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54 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Index A daptor 8 Additional features 39-47 Answer a call 14-15 At a glance 1 Auto talk 15, 40 B atteries approved 7 charging 9 installation 8-9 low war ning 9 per for mance 9 replacing 9, 51 Beeps 39-40 Belt clip 12 C all allocation 45-46 Call bar ring 36-38 Call enab[...]
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55 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 delete all names and numbers 24 delete entr y 23 dial stored number 21 enter names and numbers 20 memor y availability 24 view an entr y 22 E mergency numbers 35-36 Extension numbers 17 Entering names and number 20 Exter nal call 14 Exter nal dialling on/of f 34 G ene[...]
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Page 59
56 Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 Room monitor 41-43 adjust sensitivity 42 on/of f 42-43 set 41 S afety instr uctions 6 Secrecy 16 Security features 32-38 call bar ring/call enabling 36 -38 change handset PIN 32 emergency numbers 35-36 exter nal dialling on/of f 34 handset lock on/of f 33 Setting up 8[...]
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Page 60
Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510 CE compliant to R&TTE Directive (1999/5/EC) Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications [...]