Canon IP3500 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Canon IP3500. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Canon IP3500 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Canon IP3500 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Canon IP3500 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Canon IP3500
- nom du fabricant et année de fabrication Canon IP3500
- instructions d'utilisation, de réglage et d’entretien de l'équipement Canon IP3500
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Canon IP3500 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Canon IP3500 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Canon en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Canon IP3500, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Canon IP3500, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Canon IP3500. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Photo Printer Quick S t art Guide series The following ink tanks are compatible with this product. For information on product specific ations, please visit our website at www .usa.canon.com QT5-1261-V01 XXXXXXXX © CANON I NC.2007 PRINTED IN VIETNAM[...]

  • Page 2

    Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): _________________________________________ Model Number (located on the top of the product): ___________________________________________ Setup CD-ROM number (located on the CD- ROM[...]

  • Page 3

    Photo Printer Quick St art Guide series[...]

  • Page 4

    Canon PIXMA iP3500 series Photo Printer Quick S tart Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. wi th all rights reserved. Under the copyright laws, this manual may not be reproduced in an y form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., I[...]

  • Page 5

    T able of Content s 1 Before Using the Printer ...................... .......... 2 Turning the Pr inter On and Off ....................... 2 Loading Printin g Paper ......................... .......... 4 Hints for Handling the Paper Source .............. 7 Loading Paper ..................... ........................ . 10 Loading Envel opes ........[...]

  • Page 6

    2 Before Using the Printer Before Using the Printer T urning the Printer On and Off T urn on the printer before pr inting.  T urning on the Printer Before turning on the printer , confirm the following. z The Print Head and ink tanks are set into place. z The printer is connected to your computer (or a compatible device). z The printer driver is[...]

  • Page 7

    3 Before Using the Printer  T urning off the Prin ter 1 T o turn off the printer , press the POWER button. When the POWER lamp stops flashing, the printer is turned off. Import ant About the Power Pl ug When removing t he power plug after turing off the printer , be sure to con firm that the POWER la m p is n o t lit. If the p ower plug is remov[...]

  • Page 8

    4 Before Using the Printer Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Front T ray .  Using S pecialty Media Canon recommends that you use Canon genuine media to ensure optimal print qua lity . Note z At purcha se, the printer is set to feed from the Rear T ray . If you are p rinting without [...]

  • Page 9

    5 Before Using the Printer  Paper Handling z Recommended Paper and Requirement s *1 Paper with a Model Number is Canon specialty media. Refer to th e instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper . For information on th e paper sizes av ailable for each Canon genuine paper ,[...]

  • Page 10

    6 Before Using the Printer *3 Proper feeding of paper may not be possi ble at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheet s of paper you load at a time to around half (around 0.2 inches / 5 mm in paper stack height). *4 Feeding th[...]

  • Page 11

    7 Before Using the Printer Hint s for Handling the Paper Source This printer offers two paper sources to load printi ng paper; the Rear Tray (A) and the Front T ray (B). Here are some hints for handling these paper sources according to how you are using them.  When Printing for the First Time At purchase, the printer is set to feed from the Rear[...]

  • Page 12

    8 Before Using the Printer (A) Switch paper source here.  If Y ou Print Regularly on Photo Paper as well as on Plain Paper Y ou can load photo paper in the Rear Tray and plain p aper in the Front Tray . Y ou can print more efficiently by selecting Front for Plain Paper , since the paper source will be switched automatically to the Front Tray for[...]

  • Page 13

    9 Before Using the Printer z Choosing the paper source to ma tch the location of the printer Y ou can choose to use only either the Rear Tray or Front T ray according to the location of the printer . For example, if you intend to install the printer in a small place, such a s on a shelf with minimal space, you can use just the Front Tr ay for print[...]

  • Page 14

    10 Before Using the Printer Loading Paper  Loading Paper in the Rear T ray 1 Flatten the four corners of the paper before loading it. Important z If you cut pla in paper to 4" x 6" / 101. 6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86.0 mm (cr edit card-siz e) for a trial pr int, it can cause[...]

  • Page 15

    11 Before Using the Printer 2 Prepare to load paper . (1) Open the Rear Tr ay and pull out the Paper Support to support the paper . (2) Open the Front Tray . (3) Extend the Output Tray Extension. (4) Adjust the position of the Paper Thickness Lever . Set it to the right when printing on envelopes or T - shirt transfers, and left when printing on an[...]

  • Page 16

    12 Before Using the Printer  Loading Paper in the Front T ray Y ou can load A4, Letter , or B5-sized plain paper (such as Canon Super White Paper SW-201) in the Front Tr ay . Y ou cannot load any other paper in the Front Tray . 1 Flatten the four corners of the paper before loading it. See “Flatten the four corners of the paper before loading [...]

  • Page 17

    13 Before Using the Printer 4 Select Front T ray for Paper Source , and the size and type of the loaded paper in Page Size (or Paper Size ) and Media T ype in the printer drive r . Note For details on print er driver se ttings, see “Printing wit h Windows” on page 17 or “Printin g with Macintosh” on page 18 .[...]

  • Page 18

    14 Before Using the Printer Loading Envelopes Envelopes must be fed from the Rear Tray . Use either European DL or US Comm. Env . #10-sized envelope. 1 Prepare the envelopes. z Press down on all four corners and edges of the envelop es to flatten them. z If the envelopes are curled, hold the opposite cor ner s and gently twist them in the opposite [...]

  • Page 19

    15 Before Using the Printer 2 Retract the Paper Support. . 3 Load the envelop es. (1) Load the envelope against the Cover Guide (the right side of the Paper Support). Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. . (2) Pinch the Paper Guide and slide it against the left side of t[...]

  • Page 20

    16 Before Using the Printer Loading Small-Sized Paper Y ou can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, an d Credit card-sized papers. .  Loading Small-Sized Paper in the Re ar T ray 1 Load the paper . (1) Load the paper into the Rear Tray with the print side facing UP . (2) Align the paper stack against th[...]

  • Page 21

    17 Printing from Your Computer Printing from Y our Computer This section describes the procedure for basic pr inting. Printing with Windows 1 T urn on the printer and load the paper in the printer . See “T urning the Printer On and Off” on page 2 and “Loading Printing Paper” on page 4. 2 Create a document or open a fi le to print using an a[...]

  • Page 22

    18 Printing from Your Computer Printing with Macintosh 1 T urn on the printer and load the paper in the printer . See “T urning the Printer On and Off” on page 2 and “Loading Printing Paper” on page 4. 2 Create a document or open a fi le to print using an approp riate application software. 3 Select Page Setup on the application software’ [...]

  • Page 23

    19 Printing Photographs Di rect ly from a Compliant Device Printing Photographs Directly from a Compliant Device Y ou can connect a PictBridge compliant device such as a dig ital camera, camcorder , or mobile phone using a USB cable recommended by the device’s manufacturer , an d print recorded images directly without using a computer . z Connect[...]

  • Page 24

    20 Printing Phot ographs Dir ectl y from a Compliant Device 2 Connect the PictBridge compliant device to the printer. (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the printer using a USB cable recommended by the manufacturer of the device. The device turns on automatically . If you[...]

  • Page 25

    21 Printing Photographs Di rect ly from a Compliant Device About PictBridge Print Settings  Settings on a Pic tBridge Compliant Device This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instruct ions giv en in the instruction manual of your PictBridge compliant devi ce. z [...]

  • Page 26

    22 Printing Phot ographs Dir ectl y from a Compliant Device z Layout Setting V arious layout options ar e available. z Bordered/Borderless: Y ou can select whether or not to print an image with a border. z N-up: Y ou can use this option when printing on sticker paper , or A4- or Letter-sized paper . S ticker paper: When you select 10 x 15 cm/4"[...]

  • Page 27

    23 Routine Main tenance Routine Maintenance Replacing an Ink T ank This section explains the way to confirm the in k status and the procedure to replace ink tanks. When ink runs out or other errors occur , the ALARM lamp flashes orange to inform you of the error . See “ALARM Lamp Flashes Orange” on page 64 and confirm how to han dle it. When pr[...]

  • Page 28

    24 Routine Maintenance z With the Computer Scr een Y ou can confirm the status of each ink tank on the printer status monitor (Windows) and Cano n IJ Printer Utility (Macintosh). (A) Confirm whether any sy mbols are displayed here. Ink is low . Y ou can continue printing for a while, but we recommend you to have a new ink tank available. Ink may ha[...]

  • Page 29

    25 Routine Main tenance  Replacing Ink T anks When ink tanks run out of ink, replace them using the following steps. 1 Open the Front T ray . 2 Make sure that the printer is on, and then open the T op Cove r . The Print Head Holder moves to the center . 3 Remove the ink tank whose lamp is flashing fast. (1) Push the tab and remove the ink tank. [...]

  • Page 30

    26 Routine Maintenance 4 Prepare the replacement tank. (1) Remove the new ink tank from its p ackaging. (2) Pull the orange tape (A) in the direction of the arrow to peel off the protective film. (3) Remove the film (B) completely . (4) Remove the orange protective cap from the bottom of the ink tank. Discard the cap once it is removed. Important M[...]

  • Page 31

    27 Routine Main tenance 5 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head. Make sure the position of the tank matches the label (A). (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. 6 Close the T op Cover . Import ant The printer canno[...]

  • Page 32

    28 Routine Maintenance Keeping the Best Printing Result s T o avoid drying of the Print Head and cl ogging of the no zzles, note the following.  When Y ou T urn Off the Printer Follow the procedure below to turn o ff the printer . (1) Press the POWER button to turn off the printer . (2) Confirm that the POWER lamp has gone out. This takes a few [...]

  • Page 33

    29 Routine Main tenance When Printing Becomes Fain t or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink r emains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle c heck pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If print results are not sa[...]

  • Page 34

    30 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure that the printer is on and then load a sheet of A4 or Letter-si zed plain paper in the Rear T ray . 2 Open the Front T ray and extend the Output T ray Extension. Set the Paper [...]

  • Page 35

    31 Routine Main tenance 1 Make sure that the printer is on and then load a sheet of A4 or Letter-si zed plain paper in the Rear T ray . 2 Open the Front T ray and extend the Output T ray Extension. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever , refer to “Front View” in “Main Components” of the User’s[...]

  • Page 36

    32 Routine Maintenance Examining the Nozzle Check Pattern Examine the nozzle check pattern output by the printer , and clean the Print He ad if necessary . 1 Confirm the printed nozzle ch eck pattern. (1) If lines of this pattern are missing, the Black print head nozzle needs cleanin g. Example: When lines are missing (2) If these patterns have whi[...]

  • Page 37

    33 Routine Main tenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzle s and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in t he ink absor ber . Cleaning the Pr int Head consumes ink, so [...]

  • Page 38

    34 Routine Maintenance (6) Confirm the displayed message and click Print Check Pattern . The nozzle check pattern is printed. Do not perform any other operations until t he nozzle check pattern finishes printing. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action. See “Examining the Nozzle Check Pa[...]

  • Page 39

    35 Routine Main tenance (6) Confirm the displayed message and click Print Check Pattern . The nozzle check pattern is printed. Do not perform any other operations until t he nozzle check pattern finishes printing. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action. See “Examining the Nozzle Check P[...]

  • Page 40

    36 Routine Maintenance Print Head Deep Cleaning If print quality does not impr ove by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cl eaning the Print Head causes used ink to be absorbed in the ink absorber . Print Head Deep Cleaning consum es more ink than standard Print Head Cleaning, so [...]

  • Page 41

    37 Routine Main tenance 1 Make sure that the printer is on. 2 Open the Front T ray and extend the Output T ray Extension. 3 Open the Canon IJ Printer Utility dialog box. 4 S tart Print Head Deep Cl eaning. (1) Make sure that Cleaning is selected in the pop-up menu. (2) Click Deep Cleaning . (3) Select the ink group to be deeply cleaned. (4) Click O[...]

  • Page 42

    38 Routine Maintenance Aligning the Print Head If ruled lines are printed misaligned or print result s are otherwise unsatisfactory , adjust the print head position. 1 Make sure that the printer is on a nd then l oad two sheets of A4 or Letter-sized plai n paper in the Rear T ray . Set the Paper Thickness Lever to the left. For details on the Paper[...]

  • Page 43

    39 Routine Main tenance (4) After the pattern is printed, click Yes . The dialog for entering a print head alignment value is displayed. 5 Look at the first printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column A that has the least noticeable streaks. (A) Less noticeable vertical [...]

  • Page 44

    40 Routine Maintenance 6 Look at the second printout an d adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column L and M that has the least noticeable horizontal white streaks, and click OK . In the same way in step 5-(1), select the number . (C) Less noticeable horizontal white streaks (D) Mor[...]

  • Page 45

    41 Routine Main tenance 1 Make sure that the printer is on and load two shee ts of A4 or Letter-sized plain paper in the Rear T ray . Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever , refer to “Front View” in “Main Components” of the User’s Guide on-screen manual. 2 Open the Front T ray and extend the O[...]

  • Page 46

    42 Routine Maintenance 5 Look at the first printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column A that has the least noticeable streaks. (A) Less noticeable vertical white streaks (B) More noticeable vertical white streaks (2) Repeat the procedure until you finish inputting the p[...]

  • Page 47

    43 Routine Main tenance 6 Look at the second printout an d adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column L and M that has the least noticeable horizontal white streaks, and click Send . In the same way in step 5-(1), select the number . (C) Less noticeable horizontal white streaks (D) [...]

  • Page 48

    44 Routine Maintenance Cleaning Y our Printer This section describes the cleaning procedure that is needed to maintain your printer.  Cleaning the Exterior of the Printer Be sure to use a soft cloth such as eyeglas ses cleaning cloth and wipe off dirt on the surface with it gently . Smooth out wrinkles on the cloth if necessary b efore cleaning.[...]

  • Page 49

    45 Routine Main tenance 7 Confirm the displayed message an d click OK . The paper that is loaded in the printer will feed through the pr inter and be ejected. 8 Confirm the displayed message an d click OK . If the problem is not resolved, wipe the paper feed roller (A) located on the right sid e inside the Rear T ray with a moistened cotton swab or[...]

  • Page 50

    46 Routine Maintenance If the problem is not resolved, wipe the paper feed roller (A) located on the right sid e inside the Rear T ray with a moistened cotton swab or the li ke. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rota te it with the cotton swab. If this does not solve the problem, contact your[...]

  • Page 51

    47 Routine Main tenance 4 Manually rotate the paper feed roller toward you and apply a cotton swab or the like to wipe off dust or st ain. (A) Paper feed roller 5 Reattach the Rear Cover . Hold the Rear Cover so that the Rear C over Lever comes to the left. Align the protrusions at the right edge of the cover with the slots at the rear of the pr in[...]

  • Page 52

    48 Routine Maintenance  Cleaning the Inside of the Printer If the printed paper is smudged, the inside of the printer may be dirty . T o always get b est quality printing result, per iodical cleaning of the inside of the printe r is recommended. Y ou can clean this part in two ways: z See “Cleaning with the Printer Driver (Bottom Plate Cleanin[...]

  • Page 53

    49 Routine Main tenance 1 Make sure that the printer is turned on, and then remove any paper from the Rear Tr a y. 2 Open the Front T ray and extend the Output T ray Extension. 3 Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper . 4 Load this and only this sheet of paper in the Rear Tray with the ope[...]

  • Page 54

    50 Routine Maintenance 1 Make sure that the printer is turned on, and then remove any paper from the Rear Tr a y. 2 Open the Front T ray and extend the Output T ray Extension. 3 Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper . 4 Load this and only this sheet of paper in the Rear Tray with the open[...]

  • Page 55

    51 Routine Main tenance z Cleaning the Protrusions In side the Printer If protrusions inside the printer are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and dis connect the po wer cord befor e cleaning th e printer.[...]

  • Page 56

    52 Troubleshooting T roubleshooting This section describes troubleshooting tips for problems you may encounter when using the printer. z “Cannot Install the Printer Driver” on page 53 z “Cannot Connect to Computer Properly” on page 54 z “Print Results Not Satisfactory” on page 55 z “Printer Does Not S tart” on page 59 z “Printer M[...]

  • Page 57

    53 Troubleshooting Cannot Inst all the Printer Driver Cause Action Unable to proceed beyond the Printer Connection screen. If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver . (1) Click Cancel on the Printer Connection screen. (2) Click St art Over on the Installation Failu[...]

  • Page 58

    54 Troubleshooting Cannot Connect to Computer Properly  Printing Speed Is Slow / USB 2.0 Hi-S peed Connection Does Not W ork  “This Device Can Perform Faster” Me ssage Is Displayed Cause Action Y our system environment is not fully compatible with USB 2.0 Hi-S peed. If your system environment is not fully compatible with USB 2.0 Hi-Speed,[...]

  • Page 59

    55 Troubleshooting Print Result s Not Satisfactory If the print result is not satisfactory such as white streaks, misalig ned lines, and uneven colors, confirm the paper and print quality settings first. z Check 1: Do the page size and media type settings match the size and type of the loaded p a per? When these settings are incorrect, you cannot o[...]

  • Page 60

    56 Troubleshooting  Printing Does Not S tart/Print ing Is Blurred/Colors Are Wrong/S traight Lines Are Misaligned  Printed Paper Curls or Has Ink Blot s Cause Action Ink tank is empty . Open the T op Cover of the printer to confirm how the ink lamps light or flash, and then take the appropriate action depending on the error condition. For det[...]

  • Page 61

    57 Troubleshooting  Printed Surface Is Scratched/Paper Is Smudge d Cause Action Paper Feed Roller is dirty . Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller , so perform this procedure only when necessary . For details on cleaning, see “Cleaning t he Paper Feed Roller (Roller Cleaning)” on page 44. Inside of [...]

  • Page 62

    58 Troubleshooting Paper is curled. For Plain Paper Turn the p aper over and reload it to print on the other side. Leaving the paper loaded in the Rear Tray for a long time may cause the paper to curl. If this happens, load the paper with the other side facing up. It may resolve the problem. We recommend putting unused paper back into the package a[...]

  • Page 63

    59 Troubleshooting Printer Does Not S tart Cause Action The printer is not powered on. / The power cord is no connected. Make sure that the power cord is securely plugged into the Power Cord Connector of the printer. Plug the power cord all the way in, since it may be difficult to plug. Ink tank is empty . Open the T op Cover of the printer to conf[...]

  • Page 64

    60 Troubleshooting Printer Moves But Ink Is Not Ejected Cause Action Print Head nozzles are clogged. Print the nozzle check pattern to check for uneven ink output. For details on how to print the nozzle check pattern, how to clean the Print Head, and how to perform Print Head Deep Cleaning, see “When Printing Becomes Faint or Colors Are Incorrect[...]

  • Page 65

    61 Troubleshooting Paper Does Not Feed Properly Paper Does Not Feed from the Paper Source S pecified in the Printer Driver Cause Action Printing on inappropriate type of paper . Check to see if the paper you are printing on is not too thick or curled. See “Loading Printing Paper” on page 4 and make sure that the paper you are using is suitable.[...]

  • Page 66

    62 Troubleshooting Paper Jams Cause Action Paper jammed in the Paper Output Slot, the Rear Tray , or the Front Tray . Remove the paper following the procedure below. (1) Slowly pull the paper out, either from a paper source or from the Paper Output Slot, whichever is easier. (A) When feeding from the Rear Tray (B) When feeding from the Front Tray z[...]

  • Page 67

    63 Troubleshooting Paper jammed inside the printer at the transport unit. Remove the paper following the procedure below. (1) Hold the Rear Cover Lever and then press to the right and pull to remove the Rear Cover . (2) If you can see the jammed paper , slowly pull the paper out. z Be careful not to touch the components inside the printer. z If you[...]

  • Page 68

    64 Troubleshooting ALARM Lamp Flashes Orange  ALARM Lamp Flashes Orange When a printer error occurs, the A LARM lamp flashes orange as shown below. The number of flashes indicates the type of error that has oc curred. Count the flashes and take the appropriate action to correct the error . Cause Action T wo flashes: Printer is out of paper . / P[...]

  • Page 69

    65 Troubleshooting  POWER Lamp Flashes Green and ALARM La mp Flashes Orange Alternately If the POWER and ALARM lamps flash alternately , discon nect the printer cable from the printer, turn the printer of f, and then unplug the printer from the power supply . Plug the printer back in and turn the printer back o n after leaving it for a while. If[...]

  • Page 70

    66 Troubleshooting Error Message Appears on the Computer Screen  Writing Error/Output E rror/Communication Error Cause Action The printer is not ready . Confirm that the POWER lamp is lit green. If the POWER lamp is off, turn the printer on. While the POWER lamp is flashing green, the printer is initializing. W ait until the POWER lamp stops fla[...]

  • Page 71

    67 Troubleshooting  Error No.: 300 Is Displayed  Error No.: 1700/1710 Is Displayed  Error No.: 2001 Is Displayed Cause Action The printer is not ready . Confirm that the POWER lamp is lit green. If the POWER lamp is off, turn the printer on. While the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stop[...]

  • Page 72

    68 Troubleshooting  Error No.: 2002 Is Displayed Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when print ing directly from a PictBridge compliant device and the countermeasures to clear them. Cause Action PictBridge compliant device is connected via an unsupported USB hub. See “Nin[...]

  • Page 73

    69 Troubleshooting “Printer error” An error requiring servicing may have occurred. (Printer POWER lamp flashes green and ALARM lamp flashes orange alternately .) Disconnect the USB cable between the printer and the PictBridge comp liant device, turn off the printer , and unplug the power cord of the printer from the power supply . After a while[...]

  • Page 74

    70 Appendix Appendix How to Use the Document ation Provided Printed Documentatio n Setup Sheet Be sure to read this sheet first. This sheet includes instruct ions for setting up your printer and getting it rea dy for use. Quick St art Guide (This guide) Read this guide when starting to use the print er . After following instructions in your setup s[...]

  • Page 75

    71 Appendix Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, refer to your setup sheet. Y ou can view the on-screen manuals in the following way: T o view the on-scr een manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs ) > Canon X[...]

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    72 Appendix S pecifications General S pecifications Printing resolution (dpi) 4800 (horizontal)* x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB 2.0 High Speed* * A computer that complies with USB 2.0 Hi-Speed standard is required. Since the USB 2.0 Hi-Speed interface is fully upwardly compatible[...]

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    73 Appendix z T o upgrade from Wind ows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer . Minimum System Requirements Note Conform to the ope rating sy stem’s requirements when hi gher than tho se given here. Operating System Processor RAM Windows Vista Pentium II (including compatible processors) 300 MHz 128 M[...]

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    74 Safety Precautions Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the printer safely . Do not attempt to use the p rinter in any way not described in this manual. Wa r n i n g Y ou may cause a n electric shoc k, fire, or da mage the print er if you ignor e any of thes e safety prec[...]

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    75 Safety Precautions Cleaning the printer Use a damp cloth to clean the printer . Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the printer , it could cause a fire or electric shock. Always unplug the printer from the power outlet before cleaning the print[...]

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    76 Safety Precautions Working around the printer Never put your hands or fingers in the printer while it is printing. Do not place any object on the printer. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. If any foreign object (metal or liquid) fall into t[...]

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    77 Users in the U.S.A.  Regulatory Information FCC Notice (U.S.A. Only) For 120V , 60Hz model Model Number: K1031 1 This device complies with Part 15 of the FCC Ru les. Operation is subjec t to the following two conditions: (1) This device may not cause harmful in terference, and (2) this device must accept any interference received, including i[...]

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    78 This limited warranty shall only apply if th e Pr oduct is used in conjunction with compatible computers, peripheral equipment and software. Ca non USA shall have no re sponsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate W arranty”). Repairs o f such Canon brand periphe[...]

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    79 PURCHASER OF THE PRODUCT OR THE PERSO N FOR WHOM IT W AS PURCHASED AS A GIFT , AND ST A TES YOUR EXCLUSIVE REMEDY . Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical s upport, the latest driver downloads and a nswers to frequently asked questions ( www.canontechsupport.com ) z T oll-[...]

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    80 Canon U.S.A., Inc. One Canon Pl aza Lake Success, NY 1 1042 USA Canon is a registered trademark of Canon Inc. © 2007 Canon U.S.A., Inc. Canon is a register ed trademark of Canon Inc. in the Unite d S tates and may also be a registered trademark in other countries.[...]

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    81 Index A Appendix 70 B Before U sing th e Printe r 2 C Canon U.S.A., I nc. Limited Wa rranty - U.S. Only 77 Cleaning exterior 44 inside 48 protrusion s inside the p rinter 51 roller 44 I Ink Lamp ink level in dication on the computer 24 ink level indication on th e printer 23 L Loading Prin ting Paper envelopes 14 Front Tray 12 Rear Tray 10 recom[...]

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    82[...]

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    Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): _________________________________________ Model Number (located on the top of the product): ___________________________________________ Setup CD-ROM number (located on the CD- ROM[...]

  • Page 88

    Photo Printer Quick S t art Guide series The following ink tanks are compatible with this product. For information on product specific ations, please visit our website at www .usa.canon.com QT5-1261-V01 XXXXXXXX © CANON I NC.2007 PRINTED IN VIETNAM[...]