Canon S 330 manuel d'utilisation

User’ s Guide BUBBLE JET PRINTER V1[...]

2 T able of Contents Introduction ..................................................................................................... 5 How to Use This Manual ................................................................................. 6 Saf ety Precautions .....................................................................................[...]

3 T able of Contents Using the Printer with a Network ................................................................. 62 Uninstalling Printer Drivers .......................................................................... 66 Routine Maintenance .................................................................................... 67 When to Repl[...]

4 T able of Contents Print Quality is Poor or Contains Errors ..................................................... 125 Printer Does Not Start or Stops During Print Jobs .................................... 143 Paper Does Not Feed Properly or Paper Jams ......................................... 149 The POWER Lamp Flashes Orange ....................[...]

5 Introduction Intr oduction Thank you f or purchasing the Canon S330 Bub ble Jet Printer . This User’ s Guide provides complete e xplanations of the f eatures and functions of the pr inter . This guide uses the f ollowing symbols to indicate impor tant inf or mation. Alwa ys obser ve these instructions. Warning ➤ Instructions that, if ignored,[...]

6 How to Use This Man ual Ho w to Use This Manual T o view this User’ s Guide , we recommend that y ou use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens display ed by Acrobat Reader 3.0 are slightly diff erent. Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen. Displ[...]

7 How to Use This Man ual Displa ys the table of contents . Click the heading to jump to the topic. Click the " " symbol to see the headings f or each chapter . Click the " " symbol to close the headings. Use this button to search f or a word.[...]

8 Saf ety Precautions Safety Precautions Please read the saf ety warnings and cautions provided in this manual to ensure that y ou use the printer safely . Do not attempt to use the printer in any wa y not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. [...]

9 Saf ety Precautions Ne ver plug the printer into a pow er sock et that is shared with other equipment (e xtension lead, double adapter , etc.). Ne ver use the printer if the pow er cord is bundled or knotted. If you detect smok e, un usual smells or strange noises around the printer , immediately unplug the printer at the power supply and call f [...]

10 Saf ety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer . There are no user serviceable par ts inside the printer . The printer contains high-voltage components . Ne v er attempt any maintenance procedure not described in this guide. ■ W orking around the pr inter Do not use inflammable spr a ys nea[...]

11 Saf ety Precautions Caution ➤ You may cause injury or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not install the printer in a location that is unstable or subject to e xcessiv e vibration. Do not install the printer in locations that are very humid or dusty , in direct sunlight, outdoors, or cl[...]

12 Saf ety Precautions ■ P ower supply Ne ver remo v e the plug by pulling on the cord. Do not use an e xtension lead. If you do not intend to use the printer f or a long period of time, unplug the printer after tur ning it off . Ne ver use a po wer supply v oltage other than that supplied in the countr y of purchase. The correct pow er supply vo[...]

13 Saf ety Precautions ■ W orking around the pr inter Ne ver put y our hands or fingers in the printer while it is pr inting. Do not place metal objects (paper clips, staples , etc.) or containers of flammable solv ents (alcohol, thinners. etc.) on top of the pr inter . If any f oreign object (metal or liquid) f alls into the printer , unplug t[...]

14 Printer P ar ts and Their Functions Printer P ar ts and Their Functions • F ront View • Rear Vie w • Inside the Printer • Operation P anel[...]

F ront View 15 Printer P ar ts and Their Functions Fr ont View P aper Guide When loading paper , ensure the left edge just touches this guide. T o move the paper guide , pinch the knob and slide in the appropriate direction. P aper Rest Sheet Feeder Load paper here. P aper f eeds automatically , one sheet at a time. Front Co ver Open to replace the[...]

Rear View 16 Printer P ar ts and Their Functions Rear Vie w USB P ort Connects the printer to a computer through a USB interf ace.[...]

Inside the Printer 17 Printer P ar ts and Their Functions Inside the Printer Print Head Lock Le ver Locks the print head into the holder . Once the print head is installed, do not touch this lev er . P aper Thickness Le ver Adjusts the gap between the print head and the surf ace of the printing paper . Print Head Holder Install the print head here.[...]

Operation P anel 18 Printer P ar ts and Their Functions Operation P anel PO WER Button Press to tur n the printer on or off . RESUME/CANCEL Button Press to resume printing once an error has been resolv ed. The pr inter will then initialise ready f or printing. Also , to cancel printing in progress, press this button. PO WER Lamp Off: the printer is[...]

19 Printer Dr iv er Functions (Windows) Printer Driver Functions (Windo ws) • Opening the Printer Proper ties Dialog Bo x • Printer Proper ties Dialog Bo x Descr iption • BJ Status Monitor Functions • Cancelling a Print Job • Uninstalling Printer Dr iv ers[...]

Opening the Printer Proper ties Dialog Box 20 Printer Dr iv er Functions (Windows) Opening the Printer Pr oper ties Dialog Bo x The Printer Proper ties dialog bo x can be opened from either within an application, or directly from the Windows Start menu. ■ Opening the Printer Proper ties dialog bo x from your application prog ram This method is ge[...]

Opening the Printer Proper ties Dialog Box 21 Printer Dr iv er Functions (Windows) ■ Opening the Printer Proper ties dialog bo x directly from the Star t menu This method is used f or maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Proper ties dialog bo x is o[...]

Printer Proper ties Dialog Box Description 22 Printer Dr iv er Functions (Windows) Printer Pr oper ties Dialog Bo x Description Note ➤ The screens in this section refer to Windows 98/Windows Me operation. The equivalent screens for Windows 2000 and Windows XP may look slightly different. • Main T ab • P age Setup T ab • Stamp/Bac kground Ta[...]

Printer Proper ties Dialog Box Description 23 Printer Dr iv er Functions (Windows) Main T ab (1) Media T ype Ensure this setting matches the type of media loaded in the printer . (2) Print Quality Select the print quality you require from among the diff erent options. T o select custom Print quality , select Custom and click the Set... button. (6) [...]

Printer Proper ties Dialog Box Description 24 Printer Dr iv er Functions (Windows) (3) Colour Adjustment/Color Adjustment Select the method of colour adjustment. T o mak e detailed colour adjustments, select Manual , then clic k the Set... button. (4) Greyscale Printing/Gra yscale Printing Select to print a greyscale v ersion of a colour document. [...]

Printer Proper ties Dialog Box Description 25 Printer Dr iv er Functions (Windows) P a g e Setup T ab (1) P age Size Ensure the correct paper size is selected. (2) (1) (3) (7) (8) (6) (4) (5)[...]

Printer Proper ties Dialog Box Description 26 Printer Dr iv er Functions (Windows) (2) Orientation Select landscape or por trait printing and ensure it is the same or ientation used in the application. (3) Printing T ype Select the printing method from among the follo wing. Normal-size Printing The document is printed according to the or iginal dim[...]

Printer Proper ties Dialog Box Description 27 Printer Dr iv er Functions (Windows) (5) Amount of Extension When you select Borderless Printing, the sections that extend be y ond the paper are not printed because the image is enlarged to a size slightly larger than the paper size . Y ou can use the slide bar to adjust how m uch the image extends be [...]

Printer Proper ties Dialog Box Description 28 Printer Dr iv er Functions (Windows) Stamp/Bac kgr ound T ab (1) Stamp Select the check bo x and choose the stamp . (2) Place stamp over te xt When Stamp is selected, y ou can select this check bo x. When selected, the stamp is printed ov er the pr int data. (1) (2) (3) (4) (5) (6) (7)[...]

Printer Proper ties Dialog Box Description 29 Printer Dr iv er Functions (Windows) (3) Stamp first pa ge only When Stamp is selected, y ou can select this check bo x. When selected, the stamp is printed only on the first page. (4) Define Stamp... This allows y ou to create new stamps , or modify details of a selected stamp . (5) Backgr ound Sele[...]

Printer Proper ties Dialog Box Description 30 Printer Dr iv er Functions (Windows) Effects T ab (1) Simulate Illustration This function manipulates colour image data with cer tain effects . Select the check bo x and adjust the brightness of the image with the Contrast slide bar . (1) (2) (5) (3) (4)[...]

Printer Proper ties Dialog Box Description 31 Printer Dr iv er Functions (Windows) (2) Monochr ome Effects Prints a colour image in a single colour . Select the check bo x and choose a colour or use a custom colour using Select Colour / Select Color . (3) Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colours,[...]

Printer Proper ties Dialog Box Description 32 Printer Dr iv er Functions (Windows) Pr ofiles T ab (1) Printing Profiles This list displa ys the printing settings currently registered in the Profiles tab. The Current Settings profile contains the settings currently specified in the Main , P age Setup , Stamp/Backgr ound and Effects tabs . The D[...]

Printer Proper ties Dialog Box Description 33 Printer Dr iv er Functions (Windows) (2) Details Displa ys all the printer settings selected in Printing Profiles . (3) Description Displa ys a description of the pr inter settings selected in Printing Pr ofiles . Y ou can enter the description when saving the printer settings. (4) Add to Pr ofiles..[...]

Printer Proper ties Dialog Box Description 34 Printer Dr iv er Functions (Windows) Maintenance T ab (1) Cleaning Click to start pr int head cleaning. (2) Deep Cleaning Click to start pr int head deep cleaning. Use this function only if Cleaning has not improv ed the print quality . (1) (2) (7) (5) (10) (11) (6) (3) (4) (8) (9)[...]

Printer Proper ties Dialog Box Description 35 Printer Dr iv er Functions (Windows) (3) Print Head Alignment Aligns the print head. F or details on print head alignment, refer to Quick Star t Guide . (4) Nozzle Check Prints the nozzle check pattern to ensure the pr int head nozzles are outputting ink nor mally . For details , ref er to “ Examining[...]

Printer Proper ties Dialog Box Description 36 Printer Dr iv er Functions (Windows) (11) Start Status Monitor Click to start the BJ Status Monitor , to check the printer status and the progress of printing jobs.[...]

BJ Status Monitor Functions 37 Printer Dr iv er Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor allows y ou to check the status of the printer . If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. When the lo w ink w arning is set to be enabled, the status monitor also[...]

BJ Status Monitor Functions 38 Printer Dr iv er Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button.[...]

BJ Status Monitor Functions 39 Printer Dr iv er Functions (Windows) ■ When errors occur The BJ Status Monitor is automatically displa yed when an error occurs , e.g. if the printer runs out of paper or paper jams. In such cases, tak e the appropriate action as descr ibed in the Printer Status tab . In Windows 98, Windows Me, clic k the Guide tab [...]

Cancelling a Print Job 40 Printer Dr iv er Functions (Windows) Cancelling a Print Job T o cancel the current pr int job , first open the BJ Status Monitor . 1 Click the Canon BJ Status Monitor icon on the T ask Bar . 2 Click Cancel Printing . Note ➤ If Cancel Printing is greyed out, press the printer's RESUME/CANCEL button to terminate the [...]

Uninstalling Printer Dr iv ers 41 Printer Dr iv er Functions (Windows) Uninstalling Printer Driver s Use the Uninstaller to delete any unw anted printer dr ivers . This allows y ou to delete all the files associated with the printer dr iv er at the same time. 1 Click the Star t button and select Pr ograms , Canon S330 , Uninstall . F or Windows XP[...]

42 Printer Dr iv er Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Pr int Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Networ k • Uninstalling Printer Dr iv ers[...]

Description of Pr int Settings 43 Printer Dr iv er Functions (Macintosh) Description of Print Settings • P age Setup Dialog Box • Printer Utility Dialog Bo x • Print Dialog Box • Options Dialog Bo x • Register Settings Dialog Bo x • Detailed Setting Dialog Bo x[...]

Description of Pr int Settings 44 Printer Dr iv er Functions (Macintosh) P a g e Setup Dialog Bo x The P age Setup dialog bo x contains settings f or the printed page, such as the size of the print media, and resizing the pr inted image. T o open the P age Setup dialog bo x, select P age Setup from the File menu in y our application program. (1) P [...]

Description of Pr int Settings 45 Printer Dr iv er Functions (Macintosh) (3) Borderless Printing The image is printed on the entire paper surface , so that no margins are left on the f our sides of the paper . The media types av ailable f or Borderless Printing are PR-101, GP-301/GP-301N, PP-101 and MP-101. For all other media types , the print qua[...]

Description of Pr int Settings 46 Printer Dr iv er Functions (Macintosh) Printer Utility Dialog Bo x The Printer Utility dialog bo x is displa yed when y ou click the Utilities button in the Pag e Setup dialog bo x. (1) Select the function you wish to perf orm: Cleaning, T est Print, Remaining ink lev el setting, A uto P o wer , Quiet Mode or Custo[...]

Description of Pr int Settings 47 Printer Dr iv er Functions (Macintosh) ➡ Printing the Nozzle Check P attern ➡ Print Head Cleaning ➡ Print Head Deep Cleaning ➡ How Lo w Ink W arning Setting W orks Note ➤ For information about Print Head Alignment, refer to the Quick Start Guide .[...]

Description of Pr int Settings 48 Printer Dr iv er Functions (Macintosh) Print Dialog Bo x The Print dialog bo x specifies the media type and print settings to be used for y our print job . T o open the Print dialog box, select Print from the File menu in your application program. (1) Options... Specify the output destination, print order and page[...]

Description of Pr int Settings 49 Printer Dr iv er Functions (Macintosh) (4) Details... Allows y ou to manually set the print quality and colour settings in the Detailed Setting Dialog Bo x . (5) Print Mode Select the option in accordance with the document type and printing pur pose. (6) Greyscale Printing / Gra yscale Printing Select to print a gr[...]

Description of Pr int Settings 50 Printer Dr iv er Functions (Macintosh) Detailed Setting Dialog Bo x T o open the Detailed Setting dialog box, select Man ual from Print Mode , then clic k Details . ■ Quality panel (1) P anel display icons Click these icons to s witch betw een panels in the Detailed Setting dialog bo x. (1) (2) (3)[...]

Description of Pr int Settings 51 Printer Dr iv er Functions (Macintosh) (2) Print Quality Mov e the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances pr int quality , and moving it to the left increases printing speed. (3) Halftoning Select either Dither or Diffusion ink dot configurations .[...]

Description of Pr int Settings 52 Printer Dr iv er Functions (Macintosh) ■ Special Effects P anel T o display the Special Eff ects panel, click the Special effects display icon. (1) Simulate illustration This function manipulates colour image with cer tain effects . Select the check bo x and adjust the brightness of the image with the Contrast sl[...]

Description of Pr int Settings 53 Printer Dr iv er Functions (Macintosh) (2) Monochr ome effects Prints a colour image in a single colour . Select the check bo x and choose a colour or use a custom colour using Select Colour / Select Color . (3) Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colours, especiall[...]

Description of Pr int Settings 54 Printer Dr iv er Functions (Macintosh) ■ Colour/Color P anel T o display the Colour / Color panel, clic k the Colour / Color displa y icon. (1) Colour Correction / Color Correction Select a colour correction method: BJ Standar d , ColorSync or None . BJ Standard is usually the optimum colour correction method f o[...]

Description of Pr int Settings 55 Printer Dr iv er Functions (Macintosh) (2) Print T ype F or printing that emphasises inter mediate colours, select Photo . F or pr inting that emphasises the brightness of pr imar y colours, select Graphics . For documents that contain large amounts of a basic colour , select Spot Colour / Spot Color . (3) Printer [...]

Description of Pr int Settings 56 Printer Dr iv er Functions (Macintosh) Options Dialog Bo x T o open the Options dialog box, clic k the Options... button in the Print dialog bo x. (1) Lay out Use this function to print more than one page on a single sheet of paper . T ypically , this setting is set to displa y 1 P age/Sheet Printing . If another o[...]

Description of Pr int Settings 57 Printer Dr iv er Functions (Macintosh) 2 P age/Sheet Printing / 4 P age/Sheet Printing P ages are reduced and printed so that two or f our pages fit on each printed page. Y ou can also select page order and whether to place a border around each page. P oster (Divided into 4) / (Divided into 9) / (Divided into 16) [...]

Description of Pr int Settings 58 Printer Dr iv er Functions (Macintosh) Register Settings Dialog Bo x T o open the Register Settings dialog box, clic k the Apply ... button in the Print dialog bo x. (1) Settings Displa ys a list of the registered print settings. (2) Defaults Restores the print settings selected in Settings to defaults . A check ma[...]

BJ Print Monitor 59 Printer Dr iv er Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to chec k the progress of print jobs. Y ou can launch the BJ Print Monitor if background printing is enabled in the Chooser utility . ■ Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu. 2 Set Backgr ounding to On . 3 After [...]

BJ Print Monitor 60 Printer Dr iv er Functions (Macintosh) ■ BJ Print Monitor Functions The BJ Print Monitor allows you to change the print order of documents queued f or printing. T o change the pr int order , place the mouse pointer o ver the name of the document, hold the mouse button do wn while dragging the document name to the ne w position[...]

Cancelling a Print Job 61 Printer Dr iv er Functions (Macintosh) Cancelling a Print Job When the BJ Print Monitor is r unning, you can use it to cancel or suspend the current print job . 1 Select BJ Print Monitor in the Application Menu. 2 Click the name of the print job y ou wish to cancel, then click . The document selected in the Print Monitor i[...]

Using the Printer with a Network 62 Printer Dr iv er Functions (Macintosh) Using the Printer with a Netw ork The printer can be used with an Ether net network environment. Follo w the steps described below to connect the printer to the network. ■ Bef ore Setting up the Printer Install the printer dr iv er on each network computer that will use th[...]

Using the Printer with a Network 63 Printer Dr iv er Functions (Macintosh) 4 Click Share . 5 Confir m that S330 server is selected in Enter new print server name: then click Send . 6 Confir m that the ne w pr int ser v er name has been added to Current print servers then clic k Close . 7 Click the close bo x to close the Chooser . • Client setu[...]

Using the Printer with a Network 64 Printer Dr iv er Functions (Macintosh) ■ Chec king Pr int Status • Checking print status from the print ser ver T o check the status of a print job from the pr int ser v er , star t the BJ Print Monitor . Select BJ Print Monitor in the Application Menu. T o close the BJ Pr int Monitor , select Close Status Wi[...]

Using the Printer with a Network 65 Printer Dr iv er Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document. Note ➤ • Y ou can deter mine the owner of a computer b y selecting the File Sharing control p[...]

Uninstalling Printer Dr iv ers 66 Printer Dr iv er Functions (Macintosh) Uninstalling Printer Driver s When a printer dr iv er is no longer needed, use the Installer to delete, all the progr am files associated with it at the same time. Bef ore proceeding, ensure you sa v e any unsa ved files in an y currently running applications. 1 Load the Set[...]

67 Routine Maintenance Routine Maintenance • When to Replace Ink T ank and Maintain Pr int Head • Replacing an Ink T ank • Resetting the Ink Counter • How Lo w Ink W ar ning Setting W or ks • Printing the Nozzle Check P attern • Print Head Cleaning • Print Head Deep Cleaning • How Lo w Ink W ar ning Setting W or ks • T ranspor tin[...]

When to Replace Ink T ank and Maintain Print Head 68 Routine Maintenance When to Replace Ink T ank and Maintain Print Head When printing becomes faint or colours are incorrect, see if the print head nozzles are clogged and clean them first. Follo w the procedures below and replace an ink tank if necessar y . ➡ Printing the Nozzle Check P attern [...]

Replacing an Ink T ank 69 Routine Maintenance Replacing an Ink T ank When replacing an ink tank, check the model n umber very carefully . The pr inter will not print properly if the wrong ink tank is used, or installed in the incorrect position. • Black: BCI-24 Black • Colour : BCI-24 Color Note ➤ Damage caused by using a refilled cartridge i[...]

Replacing an Ink T ank 70 Routine Maintenance 2 Remov e the empty ink tank. Pull the tab on the ink tank tow ards you to release . Then lift it from its slot. Do not touch the lock le v er ; remove only the ink tank. Impor tant ➤ • Handle ink tanks carefully to av oid staining clothing or the surrounding area. • Discard empty ink tanks accord[...]

Replacing an Ink T ank 71 Routine Maintenance 3 Unpack a ne w ink tank and remov e the orange protectiv e cap . Impor tant ➤ • Do not re-attach the protectiv e cap once you ha ve remo v ed it. • Once you ha v e remov ed the protectiv e cap , do not touch the open ink por t.[...]

Replacing an Ink T ank 72 Routine Maintenance 4 Inser t the ink tank into a slot.[...]

Replacing an Ink T ank 73 Routine Maintenance 5 Press on the tab until the ink tank snaps fir mly into place. 6 Close the front cov er . The print head holder mov es to the r ight. The ink tank installation process is now complete . Note ➤ • T o maintain optimal pr int quality , use an ink tank within six months of first use. • Once an ink [...]

Resetting the Ink Counter 74 Routine Maintenance Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The lo w ink warning is only displa yed properly if the ink counter is reset. ➡ How Lo w Ink W arning Setting W orks ■ Ink Counter Reset When the front cov er has been open f or a cer tain per iod, a confirmat[...]

Resetting the Ink Counter 75 Routine Maintenance Macintosh 1 Check the message , and click Ye s . 2 Select the replaced ink tank, and click OK . Note ➤ When both black and colour ink tanks have been replaced, select both Black and Colour . ■ Resetting the ink counter from the printer dr iv er setting screen Note ➤ Do not reset an ink counter [...]

Resetting the Ink Counter 76 Routine Maintenance Macintosh 1 Ensure the printer is on and open the Pa ge Setup dialog box. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup... in the File menu. 2 Click Utilities icon to open the Printer Utility dialog bo x. 3 Select Remaining ink level setting from the pull-do wn menu a[...]

How Lo w Ink W ar ning Setting Works 77 Routine Maintenance Ho w Low Ink W arning Setting W orks The low ink w ar ning notifies you of lo w ink le vels during printing. The Low Ink W arning has been preset to be automatically displa yed. Note ➤ Refer to “ Modifying the low ink warning setting ” to change the setting if you do not want to dis[...]

How Lo w Ink W ar ning Setting Works 78 Routine Maintenance ■ Low Ink W ar ning Displa y The '!' shows a lo w ink le vel in the ink tank. BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) The colour ink becomes low . The colour ink becomes low .[...]

How Lo w Ink W ar ning Setting Works 79 Routine Maintenance Macintosh Note ➤ When the background printing is enabled, the low ink warning is displayed on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ How to Displa y Lo w Ink W ar ning Correctly • Reset the ink counter e very time you install a ne w ink tank The ink counter cannot w[...]

How Lo w Ink W ar ning Setting Works 80 Routine Maintenance • Modifying the low ink w ar ning setting Windows 1 Ensure the printer is on and open the Pr inter Proper ties dialog box. ➡ Opening the Printer Proper ties Dialog Bo x 2 On the Maintenance tab , clic k Low Ink W arning Setting icon. 3 Modify the Displa y low ink warning and Displa y a[...]

How Lo w Ink W ar ning Setting Works 81 Routine Maintenance 4 Modify the Displa y low ink warning and Displa y a confirmation message of ink tank replacement settings, and clic k Send .[...]

Printing the Nozzle Check P attern 82 Routine Maintenance Printing the Nozzle Chec k P attern Print the nozzle check pattern to deter mine whether the ink ejects nor mally from the pr int head nozzles, and to v erify pr int head alignment. Use this function when pr inted results are blurred or the colour is incorrect. Nozzle check pattern printing [...]

Printing the Nozzle Check P attern 83 Routine Maintenance Macintosh 1 With the printer on, load a sheet of A4 or Letter paper in the pr inter . 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utilities dialog bo x[...]

Printing the Nozzle Check P attern 84 Routine Maintenance ■ Printing the Nozzle Check P attern through the Pr inter 1 With the printer on, load a sheet of A4 or Letter paper in the pr inter . 2 Hold the RESUME/CANCEL button do wn until the PO WER lamp flashes twice. ➡ Examining the Nozzle Check P atter n[...]

Printing the Nozzle Check P attern 85 Routine Maintenance ■ Examining the Nozzle Chec k P atter n The nozzle check pattern should appear as f ollows when ink is discharged properly . Examine the nozzle check pattern output by the printer . K C M Y Lines missing here indicate the print head requires cleaning. Une venness in these patterns indicate[...]

Print Head Cleaning 86 Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be perf or med either from the printer dr iv ers or from the pr inter itself . Note ➤ Cleaning the head consumes ink, so perform head cleaning only when necessary. ■ Cleaning the Print Head from[...]

Print Head Cleaning 87 Routine Maintenance 4 Select the ink nozzles to be cleaned, and then click Execute . All colours/All color s : All nozzles Black : Black ink nozzles Colour/Color : Colour ink nozzles 5 When a confir mation message is displa yed, clic k OK . Macintosh 1 Ensure the printer is on. 2 Open the P age Setup dialog bo x. The P age S[...]

Print Head Cleaning 88 Routine Maintenance 5 Select the ink nozzles to be cleaned, and then click OK . All colours/All color s : All nozzles Black : Black ink nozzles Colour/Color : Colour ink nozzles ■ Cleaning the Print Head from the Pr inter This operation cleans all nozzles , both blac k and colour . Because this method also resets the printe[...]

Print Head Deep Cleaning 89 Routine Maintenance Print Head Deep Cleaning If print quality does not improv e by standard print head cleaning, tr y deep cleaning, which is a more pow erful process. P erf or m print head deep cleaning from the pr inter driver . Note ➤ Print head deep cleaning consumes ink, so perform this procedure only when necessa[...]

Print Head Deep Cleaning 90 Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog bo x. 4 Select Cleaning from the pull-down men u, and then click[...]

T ranspor ting the Printer 91 Routine Maintenance T ranspor ting the Printer P ac k the pr inter carefully in its original packing materials. If you do not ha v e the or iginal pac king mater ials, pac k the printer carefully and thoroughly in protectiv e mater ial inside of a sturdy bo x. 1 T ur n the pr inter off . 2 After making sure that the PO[...]

T ranspor ting the Printer 92 Routine Maintenance 3 Remov e the paper rest and the paper output tra y . 4 Disconnect the printer cable from the computer and from the printer , and then disconnect the pow er cord from the pr inter .[...]

T ranspor ting the Printer 93 Routine Maintenance 5 Secure the printer with adhesive tape as sho wn, and then pack it in a plastic bag.[...]

T ranspor ting the Printer 94 Routine Maintenance 6 Attach protectiv e mater ial to both sides of the printer when packing the printer . Clearly label the box as "F ragile", if using a transpor t company .[...]

95 Printing Media Printing Media • Compatib le Media T ypes • En velopes • High Resolution P aper HR-101N • Glossy Photo P aper GP-301N/GP-301 • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo P aper Pro PR-101 • Photo P aper Pro PC-101S • T ransparencies CF-102 • T -Shir t T ransf ers TR-201 • Banner P aper[...]

Compatible Media T ypes 96 Printing Media Compatible Media T ypes Y ou can use the f ollowing types of paper and other media. ■ Size • Standard paper : F rom A5 size (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal size (215.9 x 355.6 mm / 8.5 x 14.0 in) • Non-standard paper : F rom 90.0 x 120.0 mm to 215.9 x 584.2 mm (F rom 3.54 x 4.72 in to 8.5[...]

Compatible Media T ypes 97 Printing Media ■ W eight 64 to 105 g/m 2 (17 to 28 lb) Do not use paper heavier than this (e xcept f or suppor ted Canon-brand media), as it could jam in the printer . ■ T ypes The f ollowing types of media can be used. F or more inf or mation about the media and the printing methods, ref er to the specific sections.[...]

Env elopes 98 Printing Media En velopes Use either European DL or US Com. #10 size env elopes . ■ Preparation f or Printing 1 Press down on all f our corners and edges of the env elopes to flatten them as shown belo w . 2 If the env elopes are curled, hold the opposite cor ners and gently bend them in the opposite direction. Ensure that the fla[...]

Env elopes 99 Printing Media 3 If the leading edge of an env elope is puff ed up or curled, use a pen to press the env elope flat and sharpen the crease. The env elopes ma y jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 3 mm (0.1 in). ■ Unsuitab le Env elopes • Env elopes[...]

Env elopes 100 Printing Media ■ Loading • Place env elopes lengthwise with the flap to the left and the address side f acing upwards . • Set the paper thickness le v er to the right. • Up to 10 env elopes can be loaded at once . Note ➤ If the envelopes still do not feed properly even after removing curl, clean the paper feed roller. 1 En[...]

Env elopes 101 Printing Media The paper roller starts rotating ten times as it cleans. Repeat this three times. 3 Load a sheet of A4 or Letter sized plain paper in the printer. 4 Hold the RESUME/CANCEL button down and release as the POWER lamp flashes three times to feed the sheet. Repeat this three times. If the printer still does not feed the env[...]

High Resolution P aper HR-101N 102 Printing Media High Resolution P aper HR-101N This type of paper provides better colour reproduction than plain paper . It is suitab le f or printing business documents that f eature graphics , and f or photographs . ■ Loading • Load the paper with the whiter side f acing up . • Set the paper thickness le v [...]

High Resolution P aper HR-101N 103 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Resolution P aper • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output Do not stack more than 50 sheets in the paper output tr a y . If the output paper is cur led, it ma y pre vent the ne xt [...]

Glossy Photo P aper GP-301N/GP-301 104 Printing Media Glossy Photo P aper GP-301N/GP-301 This media is still thick er than High Resolution P aper with a glossy printing surf ace to produce print-outs close to photograph quality . ■ Loading • Load the paper with the whiter side f acing up . • Set the paper thickness le v er to the left. • A [...]

Glossy Photo P aper GP-301N/GP-301 105 Printing Media ■ Printer Dr iv er Settings • Media T ype : Glossy Photo P aper • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Do not stack more than 10 sheets in the paper output tr a y . • Do not touch the printed surface until the ink is [...]

High Gloss Photo Film HG-201 106 Printing Media High Gloss Photo Film HG-201 This film has an e xtremely glossy surf ace, ideal f or printing photographs with outstanding results. ■ Loading • Load only one sheet at a time. • Load the film with the cut cor ner at the upper right. • If the film is curled, flatten it by curling in the oppo[...]

High Gloss Photo Film HG-201 107 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Gloss Photo Film • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fix ed. ■ Printabl[...]

Glossy Photo Cards FM-101 108 Printing Media Glossy Photo Car ds FM-101 Made of the same material as Glossy Photo P aper GP-301, this photo-size paper is intended f or printing images that cov er the entire surface of the card, without a white border . When printing, use the or iginal application software , Easy-PhotoPrint (for Windo ws) or ImageBr[...]

Glossy Photo Cards FM-101 109 Printing Media ■ Handling of Printed Output • Do not stack more than 20 sheets in the paper output tr a y . • Do not touch the printed surface until the ink is fix ed (appro x. two minutes).[...]

Photo P aper Pro PR-101 110 Printing Media Photo P aper Pr o PR-101 This is thick paper with a treated surf ace that enhances gloss and pro vides superior colour reproduction. It is ideal for printing high quality photographs . This media is av ailab le in A4/ Letter and 4 x 6 sizes . ■ Loading • Load only one sheet at a time. • Load the pape[...]

Photo P aper Pro PR-101 111 Printing Media ■ Printer Dr iv er Settings • MediaT ype : Photo P aper Pro • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not stack more than 20 sheets of 4 x 6 siz e paper in the output tra y . • Do[...]

Photo P aper Pro PR-101 112 Printing Media • Be aw are that some types of clear plastic f olders and albums ma y cause the edges of the paper to tur n y ellow . ■ Printable Area ➡ Printing Area Note ➤ For photograph and illustration data that you want to print with Borderless Printing, create the data by using the same size as the paper siz[...]

Photo P aper Pro PC-101S 113 Printing Media Photo P aper Pr o PC-101S Made of the same material as Photo P aper Pro PR-101, this photo-size paper is intended f or printing images that cover the entire surf ace of the card, without a white border . W hen printing, use the or iginal application software , Easy-PhotoPrint (for Windows) or ImageBro wse[...]

Photo P aper Pro PC-101S 114 Printing Media ■ Handling of Printed Output F ollow the instructions described in " Photo Paper Pro PR-101 ".[...]

T ransparencies CF-102 115 Printing Media T ransparencies CF-102 This film is ideal f or printing presentation mater ial f or use with ov erhead projectors. ■ Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet f eeder . • Set the paper thickness le v er to the left. • A maximum of 30 sheets can be l[...]

T ransparencies CF-102 116 Printing Media • Although you can print on either side of CF-102, best results can be obtained b y printing on the side toward which it curls when held by the edge . ■ Printer Dr iv er Settings • Media T ype : T ransparency • P age Size : Ensure the setting matches the size set in the application. ■ Handling of [...]

T -Shirt T ransfers TR-201 117 Printing Media T -Shir t T ransfers TR-201 This paper is used to produce iron-on transf ers. The image is printed backwards when Media T ype is set to T -Shir t T ransf er in the pr inter driver . Note ➤ For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt t[...]

T -Shirt T ransfers TR-201 118 Printing Media ■ Printer Dr iv er Settings • Media T ype : T -Shir t T ransf er • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each T -shir t transf er as soon as it is printed. • The T -shir t transf er should be used as soon as possib le.[...]

Banner P aper 119 Printing Media Banner P aper This is long paper that consists of consecutiv e sheets of A4 or Letter size paper , ideal for printing long posters or banners (up to six sheets long). ■ Preparation f or Printing • When tearing the banner paper , tear off one more sheet than y ou actually need to print. • The maximum length f o[...]

Banner P aper 120 Printing Media 3 Place the printer where the pr inted banner output can hang ov er the edge of the table . Ensure the ink does not stain the table or floor .[...]

Banner P aper 121 Printing Media ■ Printer Dr iv er Settings • Media T ype : Plain P aper • P age Size : When using A4 banner paper: A4 When using letter size banner paper: Letter • Printing T ype : Banner Printing On a Macintosh, bef ore creating the document, select Banner Printing in the P age Setup dialog bo x. • Copies : Must be set [...]

122 T roubleshooting T r oubleshooting • Cannot Install the Printer Dr iv er • Print Quality is P oor or Contains Errors • Printer Does Not Star t or Stops Dur ing Print Jobs • P aper Does Not F eed Properly or P aper J ams • The PO WER Lamp Flashes Orange • An Error Message is Displa y ed on the Screen • Ha ve y ou replaced an ink ta[...]

Cannot Install the Printer Dr iv er 123 T roubleshooting Cannot Install the Printer Driver ■ Follow the installation pr ocedure correctly . Install the printer dr iv er carefully follo wing the procedures described in the Quick Star t Guide . If the printer dr iv er was not installed correctly , reinstall it. If you are using Windo ws, delete the[...]

Cannot Install the Printer Dr iv er 124 T roubleshooting ■ If the Installer for the printer driver does not start up automatically when y ou insert the Setup Software & User’ s Guide CD-ROM , open the My Computer windo w , and then double-c lick the CD-R OM icon. Note ➤ If you are typing in the file name, you must specify the CD-ROM drive[...]

Print Quality is P oor or Contains Errors 125 T roubleshooting Print Quality is P oor or Contains Error s • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed P aper Cur ls or Ink Blots • Bac k of P aper is S[...]

Print Quality is P oor or Contains Errors 126 T roubleshooting Cannot Print to End of Job ■ Confirm the P age Size setting matches the size of the paper loaded in the printer . First, check the P age Size setting in the application. Then check the P age Size setting in the Pr inter Proper ties dialog bo x f or Windo ws or the P age Setup dialog [...]

Print Quality is P oor or Contains Errors 127 T roubleshooting Colour s are Unclear ■ Confirm the Media T ype setting in the printer driver matches the type of paper loaded in the printer . If you are printing a photogr aph or an illustration from a Windows en vironment, also increase Print Quality on the Main tab . If you are w orking in a Maci[...]

Print Quality is P oor or Contains Errors 128 T roubleshooting Meaningless Character s or Symbols are Printed ■ If the prob lem only occur s when printing a specific document, try editing the document and then printing it. If this does not resolv e the problem, there ma y be a prob lem with your application program.[...]

Print Quality is P oor or Contains Errors 129 T roubleshooting Printing is Blurred/Colour s are Wr ong ■ Print the nozzle chec k pattern to ensure that ink is output correctly . If the nozzle check pattern does not print correctly , clean the pr int head. ➡ Printing the Nozzle Check P attern ➡ Print Head Cleaning If the problem is not resolv [...]

Print Quality is P oor or Contains Errors 130 T roubleshooting Straight Lines are Misaligned ■ Align the print head. Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 Click the Maintenance tab . 3 Click Print Head Alignment . F ollow the instructions on the screen.[...]

Print Quality is P oor or Contains Errors 131 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup... in the File menu. 2 Click Utilities . 3 Select T est Print from the pull-down menu, and then clic k Print Head Alignment . F ollow the instructions on the scre[...]

Print Quality is P oor or Contains Errors 132 T roubleshooting ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 On the Main tab , clic k High f or the Print Quality setting. Macintosh 1 Open the Print dialog box. The Print[...]

Print Quality is P oor or Contains Errors 133 T roubleshooting Printed P aper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colour s or photographs). ■ Reduce the Intensity setting in the printer driver and try printing again. Windows 1 Open the Printer Prope[...]

Print Quality is P oor or Contains Errors 134 T roubleshooting Macintosh 1 Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu. 2 F or Print Mode , select Man ual and then click Details . 3 Click the Colour / Color icon and then drag the Intensity slide bar to set the intensity .[...]

Print Quality is P oor or Contains Errors 135 T roubleshooting Bac k of P aper is Sm udged ■ If the next pa ge prints before the ink is dry , enable the P ause P age printer driver setting. Y ou can either remov e each printed sheet from the output tra y as soon as it is printed, or adjust the Ink Dr ying W ait Time to pause after each sheet has [...]

Print Quality is P oor or Contains Errors 136 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup... in the File menu. 2 Click the Utilities button. 3 Select Custom Settings f or m the pull-down men u. 4 Drag the Ink Drying W ait Time slide bar , and then clic[...]

Print Quality is P oor or Contains Errors 137 T roubleshooting Printed Surface is Scratched ■ Ensure y ou are using suitable paper . • The paper weight must be less than 105 g/m 2 (28 lb). If you use non-Canon br and paper heavier than 105 g/m 2 (28 lb), the pr int head ma y scratch the printed surf ace. Clean the print head first and pr int w[...]

Print Quality is P oor or Contains Errors 138 T roubleshooting ■ Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity , especially on plain paper , the paper ma y absorb too much ink and become w avy . This ma y cause the printed surface to become scratched. Windows 1 Open the Print[...]

Print Quality is P oor or Contains Errors 139 T roubleshooting Macintosh 1 Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu. 2 F or Print Mode , select Man ual and then click Details . 3 Click the Colour / Color icon and drag the Intensity slide bar to set the intensity . ■ Ensure y ou are[...]

Print Quality is P oor or Contains Errors 140 T roubleshooting White Streaks ■ Print the nozzle chec k pattern to chec k the ink output. If a specific colour does not print in the nozzle check pattern, clean the pr int head. ➡ Printing the Nozzle Check P attern ➡ Print Head Cleaning The problem can also be resolv ed b y aligning the print he[...]

Print Quality is P oor or Contains Errors 141 T roubleshooting Colour s are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 On the Main tab , clic k High f or the Print Quality setting. Macintosh 1 Open the[...]

Print Quality is P oor or Contains Errors 142 T roubleshooting ■ Set the halftoning method to Diffusion in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 On the Main tab , select Custom f or the Print Quality setting, and clic k Set . 3 Click Diffusion for the Hal[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 143 T roubleshooting Printer Does Not Star t or Stops During Print Jobs • Printing Does Not Star t • Printing Stops Before It is Completed • Printer Mov es But Does Not Pr int • Print Head Holder Does Not Mov e[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 144 T roubleshooting Printing Does Not Star t ■ Ensure the printer is turned on. If the PO WER lamp is off , press the POWER b utton. If the PO WER lamp is flashing green, the printer is initialising. W ait until the POWER lamp stops flashing. Note ➤ When printing a large amount of data such[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 145 T roubleshooting ■ Ensure the correct printer driver is selected. In Windows , ensure that Canon S330 is selected in the Print dialog bo x. In Macintosh, ensure that S330 is selected in the Chooser . Note ➤ In Windows, you can set the Canon S330 as the default printer. ■ Ensure the print[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 146 T roubleshooting Printing Stops Bef ore It is Completed ■ Check the status of the PO WER lamp. When the PO WER lamp is flashing g reen, the printer is processing data. Printing a large amount of data such as a photo or graphics tak es time f or the computer to process the data, during which[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 147 T roubleshooting Printer Mo ves But Does Not Print ■ Print the nozzle chec k pattern to ensure that ink is output correctly . If the nozzle check pattern does not print correctly , clean the pr int head. ➡ Printing the Nozzle Check P attern ➡ Print Head Cleaning If the problem is not res[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 148 T roubleshooting Print Head Holder Does Not Mo ve ■ Ensure the printer is turned on. The print head holder will not mov e unless the power is on. If the PO WER lamp is off , close the front cov er and turn the power on. If the PO WER lamp is flashing green, the printer is initialising. When[...]

P aper Does Not F eed Proper ly or P aper Jams 149 T roubleshooting P aper Does Not Feed Pr operl y or P aper Jams • P aper Does Not F eed Properly • En velopes or P ost Cards Do Not F eed Properly • P aper J ams[...]

P aper Does Not F eed Proper ly or P aper Jams 150 T roubleshooting P aper Does Not Feed Pr operl y ■ Confirm the paper conditions. • If non-Canon brand media, the paper is not too thic k (less than 105g/m 2 / 28 lb). • The number of sheets loaded does not e xceed the recommended le v el. • The paper is not creased, curled or wr inkled. ?[...]

P aper Does Not F eed Proper ly or P aper Jams 151 T roubleshooting En velopes or P ost Car ds Do Not Feed Pr operl y If env elopes or post cards do not f eed properly ev en after remo ving curl, clean the paper f eed roller . 1 Ensure the printer is on and there is not any paper loaded in the printer . 2 Hold the RESUME/CANCEL button do wn and rel[...]

P aper Does Not F eed Proper ly or P aper Jams 152 T roubleshooting P aper Jams Remov e the paper according to the f ollowing procedure . 1 Slowly pull the paper out, either from the sheet f eeder or from the paper output slot, whiche ver is easier . If the paper tears and a piece remains inside the printer , open the front cov er and remov e it. I[...]

The PO WER Lamp Flashes Orange 153 T roubleshooting The PO WER Lamp Flashes Orange An error has occurred in the printer . The number of flashes indicates the type of error , as outlined below . Check the cause and tak e the appropr iate action. ■ T wo flashes: Out of paper , paper jam or paper feed err or Replace the paper correctly and press t[...]

The PO WER Lamp Flashes Orange 154 T roubleshooting ■ Six flashes: No print head installed Install a print head. ■ Seven flashes: Def ective print head Contact a Canon ser vice representativ e. ■ Eight flashes: W aste ink tank almost full The printer has a built-in waste ink tank f or the ink used during print head cleaning. Eight flashes[...]

The PO WER Lamp Flashes Orange 155 T roubleshooting ■ PO WER lamp flashes alternate green and orange: An error that requires contacting a Canon service representative ma y have occurred. T ur n the pr inter off and unplug the printer from the power supply . Plug the printer back in and tur n the printer back on. If the problem remains , contact [...]

An Error Message is Displa yed on the Screen 156 T roubleshooting An Err or Message is Displa yed on the Screen • Error Wr iting to USBxxx • Application Error or Gener al Protection F ault • Other Error Messages • Other Error Messages Windows Windows Windows Macintosh[...]

An Error Message is Displa yed on the Screen 157 T roubleshooting Err or Writing to USBxxx ■ Ensure the printer is turned on. If the PO WER lamp is off , tur n the printer on. If the PO WER lamp is flashing green, the printer is initialising. W ait until the POWER lamp stops flashing. ■ Ensure the printer is securely connected to the computer[...]

An Error Message is Displa yed on the Screen 158 T roubleshooting 2 On the Details tab , clic k Spool Settings and then select Print directly to the printer . In Windows 2000 or Windows XP , click the Adv anced tab and then click Print directly to the printer . ■ V erify the USB port status. 1 Right-click My Computer and select Properties . 2 On [...]

An Error Message is Displa yed on the Screen 159 T roubleshooting ■ Ensure that the printer port setting corresponds to the printer interface connection. 1 Open the Printer Proper ties dialog bo x from the Star t menu. ➡ Opening the Printer Proper ties dialog bo x directly from the Star t menu 2 On the Details tab (or Po r t s tab), select USBP[...]

An Error Message is Displa yed on the Screen 160 T roubleshooting Application Err or or General Pr otection Fault ■ Ensure the application program y ou are using is intended f or your operating system. F or e xample, if y ou attempt to pr int with a Windo ws 3.1 application under Windows 98, the application ma y not function correctly and an erro[...]

An Error Message is Displa yed on the Screen 161 T roubleshooting ■ Check the amount of free space on the har d disk. Y ou ma y need to increase the amount of free space by deleting an y unnecessar y files. ■ If the prob lem only occur s when printing a specific document, try editing the document and then printing it. If this resolv es the pr[...]

An Error Message is Displa yed on the Screen 162 T roubleshooting Other Err or Messages ■ If the BJ Status Monitor is display ed, follo w the instructions on screen. If an error occurs during pr inting, the BJ Status Monitor displa ys the error on the Printer Status tab . Follo w the instructions on screen. In Windows 98 or Windows Me, clic k the[...]

An Error Message is Displa yed on the Screen 163 T roubleshooting ■ If one of the follo wing messages is display ed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting an y unnecessar y files. Could not spool successfully due to insufficient mem[...]

An Error Message is Displa yed on the Screen 164 T roubleshooting Other Err or Messages ■ If a message with the format "Err or No.: Xn" (where "X" represents a letter and "n" represents a number) is displa yed: Error No.: X202 Not enough memor y f or printing. Increase a vailab le memor y by closing an y other applic[...]

Hav e you replaced an ink tank with a ne w one? is Displa yed 165 T roubleshooting Ha ve y ou replaced an ink tank with a new one? is Displa yed If the front cov er has been open f or a cer tain per iod, a confirmation message of ink tank replacement ma y be displa yed bef ore the ne xt print job . ■ If the ink tank has been replaced with a new [...]

Low Ink W arning Displays Ink T ank with '?' 166 T roubleshooting Lo w Ink W arning Displa ys Ink T ank with '?' The ink le vel of an ink tank displa y ed with a '?' is not synchronised with its ink counter . BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) The colour ink le vel ma y not be correctly displa yed[...]

Low Ink W arning Displays Ink T ank with '?' 167 T roubleshooting Macintosh Note ➤ When the background printing is enabled, the low ink warning displays on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ Reset the ink counter from the printer driver when y ou replace the ink tank. ➡ Resetting the ink counter from the printe[...]

Low Ink W arning Displays Ink T ank with '?' 168 T roubleshooting 2 On the Maintenance tab , clic k Low Ink W arning Setting icon. 3 Clear a check bo x of Displa y low ink warning off and clic k Send . Macintosh 1 Ensure the printer is on and open the P age Setup dialog box. The P age Setup dialog bo x can nor mally be opened b y selectin[...]

Problems Unique to Windo ws 169 T roubleshooting Pr oblems Unique to Windows • The BJ Status Monitor is Not Displa y ed • Cannot Print in Background (Windo ws 98/Windows Me only) Windows[...]

Problems Unique to Windo ws 170 T roubleshooting The BJ Status Monitor is Not Displa yed ■ Ensure "Enable bi-directional support for this printer" is selected. 1 Open the Printer Proper ties dialog bo x from the Star t menu. ➡ Opening the Printer Proper ties dialog bo x directly from the Star t menu 2 On the Details tab , clic k Spool[...]

Problems Unique to Windo ws 171 T roubleshooting Cannot Print in Bac kgr ound (Windows 98/Windo ws Me onl y) ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou may need to delete unnecessar y files, or disab le backg round printing. ■ Ensure that backgr ound printing is enabl[...]

Problems Unique to the Macintosh 172 T roubleshooting Pr oblems Unique to the Macintosh • J agged T ext or Gr aphics, or Banded Gr adations • Cannot Print in Background Macintosh[...]

Problems Unique to the Macintosh 173 T roubleshooting Jag ged T ext or Graphics, or Banded Gradations ■ Ensure y our application suppor ts Quick Dra w . If you are using a P ostScr ipt-compatib le application, pr inted te xt and lines ma y appear jagged and gradations ma y appear banded. As S330 is not a P ostScript printer but a Quick Dr aw prin[...]

Problems Unique to the Macintosh 174 T roubleshooting Cannot Print in Bac kgr ound ■ Ensure backgr ound printing is enabled. 1 In the Apple menu, select Chooser . 2 Click Bac kgr ounding on. ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou ma y need to remov e unnecessar y ?[...]

175 Specifications Specifications Printing method: Bubb le Jet on-demand Printing resolution: 2400 (horizontal) × 1200 (v er tical) dpi. max. Print speed (pr inting with Canon standard patter n): Black printing Draft: 14 ppm Standard: 10.5 ppm Colour printing Draft: 10 ppm Standard: 4.7 ppm Print direction: Bi-directional Print width: 203.2 mm m[...]

176 Specifications Receiv e buff er : 56 KB Interf ace: USB 2.0-compatible Interf ace connector : USB standard Series B receptacle (USB interface) Recommended printer cable: Material: A WG28 (data wiring pair) or A WG20 to 28 (distribution pair) T ype: T wisted-pair shielded cable Length: Up to 5.0 m (16.4 ft) Connectors: USB standard Series B plu[...]

177 Specifications USA/Canada A C 120 V , 60 Hz A ustralia A C 240 V , 50 Hz P o wer consumption: Standby: Approx. 2 W Printing: Appro x. 30 W Dimensions (without a paper rest and paper output tra y): 390 (W) × 248 (D) × 185 (H) mm 15.35 (W) × 9.76 (D) × 7.28 (H) in W eight: Appro x. 3.4 kg (7.48 lb .)[...]

178 Specifications ■ F eed method: Continuous f eed through auto sheet f eeder F or Plain P aper , En v elopes, High Resolution P aper , Glossy Photo P aper , High Gloss Photo Film, Glossy Photo Cards, Photo P aper Pro , Photo P aper Plus Glossy , Matte Photo P aper T ransparencies, T -shir t T r ansfers , Banner P aper ■ Sheet f eeder capacit[...]

179 Specifications ■ Ordinar y pr int media: Regular size: A4, A5, B5, Letter , Legal, European DL, US Com.#10 Custom size: width: 90.0 to 215.9 mm (3.54 to 8.5 in) height: 120.0 to 584.2mm (4.72 to 23.0 in) W eight: 64 to 105 g/m 2 (17 to 28 lb) Canon Special media: High Resolution P aper HR-101N Glossy Photo P aper GP-301N/GP-301 High Gloss Ph[...]

180 Specifications ■ Graphic image printing: Data f or mat: Canon e xtended mode: Raster image f or mat Resolution: Canon extended mode: 300, 600, 1200, 2400 dpi ■ Print Head: Black: 320 nozzles (600 dpi) Cyan, Magenta, Y ello w: 128 nozzles per each colour (600 dpi) ■ Ink T anks: Capacity: Black (BCI-24 Blac k) approx. 300 *1 , appro x. 580[...]

181 Specifications ■ Printer dr iv er operating en vironment: IBM PC/A T -compatible computer running on Windows 98, Windo ws Me, Windo ws 2000, Windo ws XP or Macintosh computers with USB interf ace running on Mac OS 8.6 - Mac OS 9.X ■ Hard disk space: Appro x. 15 MB to install on Windows 98 and Windows Me , 30 MB on Mac OS 8.6- Mac OS 9.X, o[...]

182 Specifications ■ Printing Area T o ensure the best pr int quality , the printer allows a margin along each edge of media. Printing area (dar k blue): Canon recommends that you print within this area. () Printable area (light b lue): The area where it is possible to print. Howe v er , printing in this area can adv ersely affect the print qual[...]

183 Specifications A4, B5, A5, 4" x 6" Note ➤ When printing on PR-101, GP-301 / GP-301N, PP-101 and MP-101, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. Size Printable Area [...]

184 Specifications Recommended printing area Printable area 28.0 mm / 1.1 in 26.5 mm / 1.04 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 5.0 mm / 0.2 in 3.0 mm / 0.12 in[...]

185 Specifications Letter , Legal Note ➤ When printing on PR-101, GP-301 / GP-301N, PP-101 and MP-101, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. Size Printable Area (width x height[...]

186 Specifications En velopes Size Printable Area (width x height) European DL 190.5 × 103.2 mm / 7.5 × 4.1 in US Com. #10 211.8 × 98.0 mm / 8.3 × 3.9 in 3.0 mm / 0.12 in 26.5 mm / 1.04 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in Printable area[...]

187 Specifications Banner P aper Size Printable Area (width x height) Banner P aper A4: 203.2 × 1774.0 mm / 8.0 × 69.8 in Letter : 203.2 × 1668.4 mm / 8.0 × 65.7 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 3.0 mm / 0.12 in 28.0 mm / 1.1 in 5.0 mm / 0.2 in Max. 6 sheets Min. 2 sheets Recommended printing area Printable area[...]

188 Inde x A Amount of Extension 27 Application Error 160 B Background printing (Macintosh) 59 Background printing (Windows) 171 Banner Paper 119 BCI-24 Black 69 BCI-24 Color 69 BJ Print Monitor (Macintosh) 59 BJ Status Dialog (Macintosh) 78, 166 BJ Status Monitor (Macintosh) 65 BJ Status Monitor (Windows) 37, 78, 162, 166, 170 Booklet Printing 26 [...]

189 Inde x Cleaning 34, 46, 86 Client (Macintosh) 63 Compatible Media Types 96 D Deep Cleaning 34, 89 Duplex Printing 27, 57 E Enabling Low Ink Warning 77 Envelopes 98 Error Message 156, 162, 164 F Fit to Page Printing 26, 57 Front cover 15, 148 G Gamma Correction (Macintosh) 55 General Protection Fault 160 Glossy Photo Cards FM-101 108 Glossy Phot[...]

190 Inde x I Ink Counter Reset 35, 75 Ink Tank 68, 69 L Low Ink Warning 35, 77 Low Ink Warning Displays Ink Tank with '?' 166 M Media Type (Macintosh) 48 Media Type (Windows) 23 N Network (Macintosh) 62 Nozzle Check Pattern 85 O Opening the Printer Properties Dialog Box (Windows) 20 P Page Setup Dialog Box (Macintosh) 44 Page Size (Window[...]

191 Inde x Paper Thickness Lever 17 Photo Optimizer PRO (Macintosh) 53 Photo Optimizer PRO (Windows) 31 Photo Paper Pro PC-101S 113 Photo Paper Pro PR-101 110 PICT File (Macintosh) 57 Poster 57 Poster Printing 26 POWER Button 18 POWER Lamp 18, 153 Preview before printing 24 Print Advisor (Windows) 24 Print Dialog Box (Macintosh) 48 Print Head Holde[...]

192 Inde x S Sheet Feeder 15 Simulate illustration (Macintosh) 52 Simulate Illustration (Windows) 30 Specifications 175 T Transparencies CF-102 115 Transporting the Printer 91 T-Shirt Transfers TR-201 117 U Uninstalling Printer Drivers (Macintosh) 66 Uninstalling Printer Drivers (Windows) 41 USB Port 16, 158 V Vivid Photo 31, 53 W When to Replace I[...]