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Cisco Systems 3750 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Cisco Systems 3750. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Cisco Systems 3750 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Cisco Systems 3750 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Cisco Systems 3750 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Cisco Systems 3750
- nom du fabricant et année de fabrication Cisco Systems 3750
- instructions d'utilisation, de réglage et d’entretien de l'équipement Cisco Systems 3750
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Cisco Systems 3750 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Cisco Systems 3750 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Cisco Systems en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Cisco Systems 3750, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Cisco Systems 3750, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Cisco Systems 3750. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Americas Hea dquarters Cisc o Syst ems , Inc . 170 West Ta sman Driv e San Jos e, CA 95 134-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553- NETS (638 7) Fax: 408 527-0883 Catal yst 3750, 3560, 3550, 297 5, 2970, and 2960 S witc h S ystem Message Guide Cisco IOS Release 12.2(46)SE an d Release 12.2(46 )EX No vem ber 2008 Text Pa rt Nu mber[...]

  • Page 2

    THE SPECIFICATIONS AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJE CT TO CHANGE WITHOUT NO TICE. ALL STATEMENT S, INFORMATI ON, AND RE COMMENDATIONS IN T HIS MA NUAL ARE BELI EVED TO BE ACCURATE BUT ARE P RESENTED WITHOUT WARRANTY OF ANY KIND, EXPRE SS OR IMPLIED. USERS MUST TA KE FULL RESPONSIBILITY FOR THEIR AP PLICATION OF ANY P[...]

  • Page 3

    iii Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch Sy stem Message Guide OL-8551-04 CONTENTS Preface vii Audienc e i-v ii Pur pose i-vii Conv enti ons i-vii Rela ted Publi cati ons i-viii Obtain ing Docu mentat ion, Obt aining Su pport , and Secur ity Gui deline s i-x CHAPTER 2 System Mes sage Ov erview 2- 1 How to Re ad S yst em M ess age[...]

  • Page 4

    Cont ent s iv Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 EXPRESS_S ETUP Me ssages 3-34 FM M essa ges 3-35 FRNTEND_CT RLR Messag es 3-44 GBIC Messag es 3-45 GBIC_ SECURIT Y Message s 3-48 GBIC_ SECURITY_CR YPT Mes sages 3-51 GBIC_S ECURITY_UNI QUE Mes sages 3-52 GIGASTACK Mess ages 3-53 HARDWARE Mess age[...]

  • Page 5

    Content s v Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch Sy stem Message Guide OL-8551-04 PLATFORM_UCAS T Message s 3-92 PLATFORM_VL AN Messages 3-95 PLATFORM_WCCP Messages 3-96 PM Messag es 3-97 PORT_S ECURITY Me ssages 3-10 5 QATM Messag es 3-107 QM Messages 3-108 QOSM GR M ess age s 3-11 1 RMON Messages 3- 117 SDM Messag es 3-118 SPAN[...]

  • Page 6

    Cont ent s vi Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04[...]

  • Page 7

    vii Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switc h System Message Guide OL-8551-04 Preface Audience This gui de is f or the networkin g profe ssional manag ing th e Catal yst 3750, 3560, 3550, 2975, 2970, and 2960 switch or switch stack, here after referr ed to as th e sw itch . Bef ore usi ng this g uide, y ou should have experien ce wo [...]

  • Page 8

    viii Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Preface Related Publi cations Inter acti v e ex amples use these con vention s: • T erminal sessions and syste m displays are in screen font. • Informa tion y ou ent er is in boldf ace sc reen f ont. • Nonpri nting ch aract ers, such a s passwords or[...]

  • Page 9

    ix Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch Sy stem Message Guide OL-8551-04 Pre face Relate d Publ icati ons See these doc umen ts for othe r informa tion ab out the sw itch: • Release Notes for the Cataly st 3750, 3560, 3550 , 297 0, and 2 960 Sw itches • Catalyst 3750, 3560, 355 0, 2970, and 2960 Swi tch System Message Guide ?[...]

  • Page 10

    x Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Preface Obtainin g Docume ntation , Obtaining Sup port, and Se curity G uidelines • Cisco CW DM GBIC a nd CWD M SFP I nstallation Note • Cisco RPS 300 Redundan t P ower System Hardwar e Installation Guide • Cisco RPS 675 Redundan t P ower System Hardwar[...]

  • Page 11

    CH A P T E R 2-1 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System M essage Gui de OL-8551-04 2 System Message Overview This gu ide de scribe s the Catalyst 3750 , 3560, 3550, 2975 , 2970 , an d 2960 -specific system messa ges. During operat ion, the system software se nds the se me ssages to the conso le (an d, opti onally , to a logg[...]

  • Page 12

    2-2 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapter 2 System Messa ge Overview How to Read Sy stem M essages Ta b l e 2-1 F aci lity Codes Facility Code Description Location AC L M G R A C L mana ger “ A CLMGR Messages” se ction on page 3- 3 A U TO QOS Automatic qualit y of service (auto-Q oS) (o[...]

  • Page 13

    2-3 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 2 System Message O verview How to Read System Messa ges GBIC_S ECURITY_ UNIQUE GBIC and SFP module secur ity “GBIC_SECURIT Y_UNIQUE Message s” section on page 3- 52 GIGAST A CK GigaStack G BIC modu le (Cat alyst 355 0 s witch o nly) “GI GAST A[...]

  • Page 14

    2-4 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapter 2 System Messa ge Overview How to Read Sy stem M essages PLA TFORM_PM Platf orm port manage r “PLA TFORM_PM Me ssages” s ection on page 3- 88 PLA TFORM_RPC Platform remote pr ocedure ca ll (only Catalyst 3750 and 2975 switches) “PLA TFORM_RPC [...]

  • Page 15

    2-5 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 2 System Message O verview How to Read System Messa ges • SEVERITY is a single- digit code from 0 to 7 that refle cts the se verity of the condition. The lo wer the numb er , the more serio us the situati on. Ta b l e 2-2 lists th e message sev er[...]

  • Page 16

    2-6 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapter 2 System Messa ge Overview How to Read Sy stem M essages All syslog message s generate d by a Catalyst 3750 and 2975 switch othe r than the mast er switch are displaye d ending with ( Switch-x ) where Switch-x is the number of the stack membe r gene[...]

  • Page 17

    2-7 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 2 System Message O verview Error Me ssage Tracebac k Reports Error Message Trace back Reports Some messages describ e internal errors an d contain tracebac k informatio n. This information is v er y importa nt and shoul d be include d when you re po[...]

  • Page 18

    2-8 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapter 2 System Messa ge Overview Error Mess age Tra ceback Reports[...]

  • Page 19

    CH A P T E R 3-1 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 3 Message and Recovery Proc edures This c hapter d escribes the Cat alyst 37 50, 3560 , 355 0, 297 5, 2970, and 29 60 sw itch syste m messa ges in alphabetica l order by facility . Wit h in each f acility , the messages are listed b y se verity[...]

  • Page 20

    3-2 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es • GBIC_SEC URITY _CR YPT M essages, page 3- 51 • GBIC_ SEC UR ITY_ UNI QUE Me ssa ges , pa ge 3- 52 • GIGAST A CK Messages, p age 3-53 (on ly Cata lyst 3550 switches ) • HARD W ARE Mes sages, pa ge 3[...]

  • Page 21

    3-3 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ACLMGR Messages • SDM Messa ges, page 3-118 (only Cataly st 3750 and 2 975 swit ches) • SP AN Mess ages, pa ge 3-118 • SP A NTRE E M ess ages, page 3-119 • SP AN TREE_F A ST Message s, page 3- 127 • SP A[...]

  • Page 22

    3-4 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es ACLMGR Mess ages Erro r Mes sa ge ACLMGR-2-NOVMR: Cannot generate hardware representation of access list [chars] Explanati on There are in suf ficient r e sources a va ilable to create a hardware represen ta[...]

  • Page 23

    3-5 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ACLMGR Messages Error Message ACLMGR-3-IECPORTLABELERROR: ACL label s are out-of-sync on interface [chars], label [dec] is not available on asic [dec]. Explanati on An internal softw are error has occurred. [chars[...]

  • Page 24

    3-6 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es ACLMGR Mess ages Error Message ACLMGR-3-MAXRECURSION: Too many ([dec]) levels of rec ursion while merging ACLs (code [dec]). Explanati on The conf iguration is to o compl icated for the platfor m-specif ic A[...]

  • Page 25

    3-7 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ACLMGR Messages Error Message ACLMGR-3-PACLTTABLE: Not in truth tab le: IPSrcGrd [dec] PACL [dec]. Note This message a pplies to the Catal yst 3750 and 356 0 swit ches. Explanati on An unre coverable software erro[...]

  • Page 26

    3-8 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es AUTO QOS Mess ages Error Message ACLMGR-3-UNLOADING: Unloading [chars] label [dec] fea ture. Explanati on The A CL manager w as unable to fit the complete co n fi g uration in to the hardw are, so some featu[...]

  • Page 27

    3-9 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures BADTRANSCEIVER Messages BADTRANSCEIVER Messages This sect ion cont ains th e BADTRAN SCE IVER mes sag e. Error Message BADTRANSCEIVER, PHY, LOG_WARNING: An innapropriate transceiver has been inserted in interface [...]

  • Page 28

    3-10 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es CFGMG R Messages Error Message BSPATCH-3-FAILED: Failed to install Boot Loader patch ([chars]). Note This message apply only to Cataly st 3750, 3560, and 29 70 sw itches. Explanati on The switch failed to a[...]

  • Page 29

    3-11 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures CFGMGR Messages Error Message CFGMGR-1-UNABLE_TO_SEND_STARTUP_CFG: unable to send startup-cfg, bits: [hex], retrying... Note This message applies only to Cata lyst 3750 and 2975 s witches. Explanati on The system[...]

  • Page 30

    3-12 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es CFGMG R Messages Explanati on T he switch typ e of the specified switch doe s not match the provisioned configuration for its switch number; therefo re, the def ault configur ation is applied to this switch[...]

  • Page 31

    3-13 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures CMP Me ssages Error Message CFGMGR-6-UNABLE_TO_NVGEN_RUNNING_CFG: config file too large... Note This message applies only to Cata lyst 3750 and 2975 s witches. Explanati on The st ack m aster is un able to gen er[...]

  • Page 32

    3-14 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es DHCP_SN OOPING Message s Error Message CMP-5-MGMT_VLAN_CHNG: The management vlan has been changed to [dec]. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 297 0, and 2960 switche s. Expla[...]

  • Page 33

    3-15 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures DHCP_ SNOOP ING M essag es Error Message DHCP_SNOOPING-4-AGENT_OPERATION_FAILE D_N: DHCP snooping binding transfer failed ([dec]). [chars]. Explanati on The DHCP snoo ping bindi ng tran sfer process failed be cau[...]

  • Page 34

    3-16 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es DHCP_SN OOPING Message s Erro r Mes sag e DHCP_SNOOPING-4-NTP_NOT_RUNNING: NTP is not runnin g; reloaded binding lease expiration times are incorrect. Explanati on I f the DHCP sno oping d atabase agent l o[...]

  • Page 35

    3-17 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures DHCP_SNOOPING_CAT35 50 Messages Error Message DHCP_SNOOPING-6-INTERFACE_NOT_VALID: Interface not valid. [dec] bindings ignored. Explanati on The specif ied numb er of bi ndings were ignored wh en the swi tch read[...]

  • Page 36

    3-18 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es DOT1 Q_TU NNELLI NG Message s Error Message DHCP_SNOOPING_CAT3550-3-UNEXPECTED_EVENT: Process rec eived unknown event (major [hex], minor [hex]). Note This message applies t o on ly Cata lyst 3550 switche s[...]

  • Page 37

    3-19 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures DOT1X_SWITCH Messages Error Message DOT1X-4-PROC_START_ERR: Dot1x unable to start. Explanati on The sy stem failed to start the IEEE 80 2.1x process. Recommended Ac tion Restart the IEEE 80 2.1x process by enteri[...]

  • Page 38

    3-20 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es DOT1X_SWITCH M essages Error Message DOT1X_SWITCH-5-ERR_INVALID_PRIMARY_VLAN: Attempt to a ssign primary VLAN [dec] to 802.1x port [chars] Explanati on A n atte mpt was made t o assig n a p rimary VLAN to a[...]

  • Page 39

    3-21 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures DOT1X_SWITCH Messages Erro r Mes sag e DOT1X_SWITCH-5-ERR_VLAN_EQ_MDA_INACTIVE: Multi-Domai n Authentication cannot activate because Data and Voice VLANs are the same on port [chars] Explanati on Multi-Domain Aut[...]

  • Page 40

    3-22 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es DOT1X_SWITCH M essages Error Message DOT1X_SWITCH-5-ERR_VLAN_ON_ROUTED_PORT: Dot1x cannot assign a VLAN [dec] to a routed port [chars] Explanati on A n attemp t was made to assign a VLAN to a suppli cant on[...]

  • Page 41

    3-23 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures DTP Messages DTP Messages This se ction c ontains the Dynamic Tr unking Protoc ol (D TP) messa ges. Error Message DTP-4-MEM_UNAVAIL: Memory was not ava ilable to perform the trunk negotiation action. Explanati on[...]

  • Page 42

    3-24 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es DWL Mess ages Error Message DTP-5-NONTRUNKPORTON: Port [chars] has become non-tru nk. Explanati on The interfa ce changed from a trunk port to an access port. [c hars] is the interf ace that chan ged. Recom[...]

  • Page 43

    3-25 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures EC Messages EC Messages This secti on conta ins the Eth erCha nnel, Lin k Aggregation Con trol Pr otocol (L A CP) , and Port Aggregation Protoc ol (P AgP) m essages. Error Message EC-4-NOMEM: Not enough memory av[...]

  • Page 44

    3-26 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es EC Messa ges Error Message EC-5-CANNOT_BUNDLE2: [chars] is not compatib le with [chars] and will be suspended ([chars]). Explanati on The interface has dif ferent interfac e attrib utes than the other por t[...]

  • Page 45

    3-27 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures EC Messages Error Message EC-5-ERRPROT2: Command r ejected: the interface [chars] is already part of a channel with a different type of protocol enabled. Explanati on The interfac e cannot be selec ted for the sp[...]

  • Page 46

    3-28 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es EC Messa ges Error Message EC-5-L3STAYDOWN: [chars] will remain down as its port-channel [chars] is admin-down. Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on On Layer 3 inte rfa[...]

  • Page 47

    3-29 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ENVIRONMENT Messages Error Message EC-5-STAYDOWN: no-shut n ot allowed on [chars]. Module [dec ] not online. Explanati on An i nterface with an Et herChan nel c onfiguration canno t be e nable d by using the no s[...]

  • Page 48

    3-30 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es ETHCNTR M essag es Explanati on A n overtempera ture co nditi on is dete cted. Recommended Ac tion Use the show en v privileged EXEC co mmand to check i f an overtempera tur e conditio n exists. I f an ov e[...]

  • Page 49

    3-31 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ETHCN TR M essag es Error Message ETHCNTR-3-HALF_DUX_COLLISION_EXCEED_T HRESHOLD: Collision at [chars] exceed threshold. Consider as loop-bac k. Explanati on The colli sions at a h alf-dup lex port e xceeded the [...]

  • Page 50

    3-32 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es ETHCNTR M essag es Error Message ETHCNTR-3-LOOP_BACK_DETECTED:, L oop-back detected on [chars]. The port is forced to linkdown. Explanati on T his me ssag e occu rs when a keepal iv e packet i s loope d bac[...]

  • Page 51

    3-33 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ETHCN TR M essag es Explanati on There are t oo ma ny VLANs and rou ted ports ( if th e switc h supp orts rou ted ports) configured . [chars] i s the short inte rface name , such as Gi1/ 0/1 on a Catalys t 375 0 [...]

  • Page 52

    3-34 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es EXPRESS_SETU P Messages Error Message ETHCNTR-3-UNEXPECTED_EVENT: Request [hex] encountered event [ dec] in state [dec]. Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on A n unexpe[...]

  • Page 53

    3-35 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures FM Messages Error Message EXPRESS_SETUP-6-MODE_EXITED. Explanati on The Express Setup mode is no longer acti ve. Recommended Ac tion No action is required . FM Messages This se ction contai ns the featu re man ag[...]

  • Page 54

    3-36 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es FM Mess ages Error Message FM-2-NOVLB: Cannot create memory block for VLAN [dec] . Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on T he feature manage r was unable to save per-VLA[...]

  • Page 55

    3-37 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures FM Messages Explanati on The fea ture man ager is able to allocate a har dware label for the interface. The int erface needed a label bef o re, b u t no label was a vailab le. [chars] is the labe l. Recommended A[...]

  • Page 56

    3-38 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es FM Mess ages Error Message FM-3-INITLABEL: Special initialization of label [dec] failed. Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on The initializa tion of the access li s t h[...]

  • Page 57

    3-39 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures FM Messages Error Message FM-3-LABELERROR: Incorrect label to [chars] vlan label attribute copy callback srclabel [dec], dstlabel [dec ]. Note This message a pplies only to Cata lyst 3550 switche s. Explanati on [...]

  • Page 58

    3-40 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es FM Mess ages Error Message FM-3-NOLABEL: Cannot allocate [chars] label for inter face [chars]. Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on The feature manag er wa s unable to [...]

  • Page 59

    3-41 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures FM Messages Erro r Mes sa ge FM-3-NOTOBJECT: Invalid object (VLAN [dec], IDB [hex]) used in Feature Manager operation. Note This message a pplies only to Cata lyst 3550 switche s. Explanati on An inter nal s oftw[...]

  • Page 60

    3-42 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es FM Mess ages Error Message FM-3-QOSTTABLE: Not in truth table: ACL [dec] in map, action [dec]. Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on A software error occu rred while try[...]

  • Page 61

    3-43 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures FM Messages Error Message FM-3-UNKNOWNACTION: Unknown VMR acces s group action [hex]. Note This message a pplies only to Cata lyst 3550 switche s. Explanati on An int erna l softwar e error has occurr ed . Recomm[...]

  • Page 62

    3-44 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es FRNTEND_CT RLR Messages Error Message FM-4-EXCESSSECONDARY: More than [dec] secondary IP ad dresses configured on interface [chars]. Note This message a pplies o nly t o Catal yst 3550 switches. Explanati o[...]

  • Page 63

    3-45 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures GBIC Messages Error Message FRNTEND_CTRLR-2-SUB_INACTIVE: The fro nt end controller [dec] is inactive. Note This message applie s only to Catal yst 3750 and 2975 s witche s. Explanati on The front-e nd control le[...]

  • Page 64

    3-46 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es GBIC Me ssage s Error Message GBIC_1000BASET-6-GBIC_1000BASET_NO_CONFIG_NEGOTIATE: Configuration ignored. 1000BASE-T GBIC modules only support autonegotiation. Note This message a pplies o nly t o Catal yst[...]

  • Page 65

    3-47 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures GBIC Messages Error Message GBIC-4-NOREAD_VSDATA: Unable to read vendor-specific data for GBIC interface [chars]. Note This message a pplies only to Cata lyst 3550 switche s. Explanati on The GBIC mo dule wa s id[...]

  • Page 66

    3-48 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es GBIC_SECU RITY Messages Error Message GBIC-6-SERDES_MODULE_UNKNOWN: Unrecognizable GBIC fou nd in [chars] (module mask [hex]). Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on The [...]

  • Page 67

    3-49 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures GBIC_SE CURITY M ess ages Error Message GBIC_SECURITY-4-DUPLICATE_SN: GBIC interface [dec] has the same serial number as another GBIC interface. Note This message a pplies only to Cata lyst 3550 switche s. Explan[...]

  • Page 68

    3-50 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es GBIC_SECU RITY Messages Erro r Mes sa ge GBIC_SECURITY-4-GBIC_INTERR: Internal err or occurred in setup for GBIC interface [chars]. Explanati on T he system coul d not a llocate resourc es or ha d some othe[...]

  • Page 69

    3-51 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures GBIC_SEC URITY_CRYPT Messages Error Message GBIC_SECURITY-6-SFP_INSERTED: Transceiver SFP [chars] module inserted in [chars] Explanati on The online insertio n and remov al (OIR) facilit y detected a ne wly inser[...]

  • Page 70

    3-52 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es GBIC_ SECURIT Y_UNIQUE Mes sages Error Message GBIC_SECURITY_CRYPT-4-VN_DATA_CRC_ERROR: GBIC interfa ce [chars] has bad crc. Explanati on T he small form-factor pluggable (SFP) module was identified as a Ci[...]

  • Page 71

    3-53 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures GIGASTACK Messages GIGASTACK Messages This se ction contai ns the GigaStac k GBIC modul e me ssages. Error Message GIGASTACK-1-NO_LOOP_DETECT: The link neighbor of link [dec] of GigaStack GBIC in [chars] did not [...]

  • Page 72

    3-54 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es HARDWARE M essages Error Message GIGASTACK-6-LOOP_DETECTED: GigaStack GBIC in [chars] is selected as Master Loop Breaker. Link 2 of the Gig aStack GBIC is disabled to break the loop. Note This message a ppl[...]

  • Page 73

    3-55 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures HARDWARE Messages Recommended Ac tion Copy the me ssage exact ly as it appears on the co nsole or in the system log . Research an d attempt to re so lve th e error by using the Outp ut Interpr eter . Use the Bug [...]

  • Page 74

    3-56 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es HLFM Me ssages Error Message HARDWARE-3-STATS_ERROR: Statistics ID [dec] is invali d. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 297 0, and 2960 switche s. Explanati on The statistics[...]

  • Page 75

    3-57 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures HPSE CURE Me ssag es Error Message HLFM-3-MOD_SD: Failed to modify Station Descriptor with index [dec], vlan [dec], di [dec], error [dec], mad [dec], ref-count [dec]. Note This message applie s only to Cata lyst [...]

  • Page 76

    3-58 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es IDBM AN M essa ges IDBMAN Messages This secti on contai ns the inter face descript ion block ma nager (ID BMAN) me ssages . Error Message IDBMAN-3-AGGPORTMISMATCH: [chars]: [chars]([dec] / [d ec]) does not [...]

  • Page 77

    3-59 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures IDBMAN Messages Explanati on There is an inter nal error th at caused an in va lid bandwid th to be used for an aggreg ate port. [c hars] i s the port -chann el na me. The ([dec] / [dec] ) are t he slot a nd port[...]

  • Page 78

    3-60 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es IDBM AN M essa ges Explanati on There is an in ternal error that caused an interf ace that is n ot an agg r eg ate port to b e used for aggre gate port ope rations. [chars] is the interface name, and ([d ec[...]

  • Page 79

    3-61 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures IGMP_QUER IER Messages Error Message IDBMAN-4-ACTIVEPORTSINAGGPORT: [chars ]( [dec] / [dec] ) has [dec] active ports, but is being removed. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 29 70,[...]

  • Page 80

    3-62 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es ILPOWER M essages Error Message IGMP_QUERIER-4-SNOOPING_DISABLED: The IGMP querier is operationally disabled in VLAN [dec] because IGMP sn ooping has been disabled in this VLAN. Note This message applie s o[...]

  • Page 81

    3-63 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ILPOWER Messa ges Explanati on An error r eported o r cause d b y the PoE contro ller is d etected. [dec] is the controller instance , wh ich is 0 to 5 on a 24-p ort PoE switc h and 0 to 11 o n a 4 8-por t PoE sw[...]

  • Page 82

    3-64 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es ILPOWER M essages Error Message ILPOWER-3-CONTROLLER_IF_ERR: Controller interface err or, [chars]: [chars]. Note This message applie s only to C atalyst 3 750, 3 560, and 3 550 swit ches. Explanati on An in[...]

  • Page 83

    3-65 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ILPOWER Messa ges Error Message ILPOWER-3-CONTROLLER_POST_ERR: Inline Power Feature is disabled on this switch because Power On Self Test (POST) failed on this switch. Please consult TECH support for further assi[...]

  • Page 84

    3-66 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es ILPOWER M essages Erro r Mes sa ge ILPOWER-4-LOG_OVERDRAWN: Interface [chars ] is overdrawing power. i t is consuming [dec] milliwatts where as ma ximum configured power is ([dec]) milliwatts. Note This mes[...]

  • Page 85

    3-67 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures ILPOWER Messa ges Error Message ILPOWER-5-IEEE-DISCONNECT: Interface [chars]: PD removed. Note This message applies only to Cata lyst 3750 and 3560 s witches. Explanati on The powered device is no long er c onnec[...]

  • Page 86

    3-68 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es ILPOWER M essages Error Message ILPOWER-5-INVALID_IEEE_CLASS: Interface [chars]: has detected invalid IEEE class: [dec] device. Power denied Note This message a pplies o nly t o Catal yst 3750 and 356 0 swi[...]

  • Page 87

    3-69 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures IMAGEMGR M essages IMAGEMGR Messages This sec tion contains imag e manag er messages, wh ich are relate d to imag e compat ibility within the stack. Error Message IMAGEMGR-6-AUTO_ADVISE_SW_INITIATED: Auto-advise-[...]

  • Page 88

    3-70 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es IP_DEVIC E_TRACKING _HA Mess ages Explanati on A l ine o f outpu t from the a uto-copy-soft ware proc ess is being d isplayed . [cha rs] is a text message report ing stat us of the upgra de proc ess. Recomm[...]

  • Page 89

    3-71 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures L2TM Messages L2TM Messages This sec tion co ntain s the Layer 2 f orward ing mana ger messa ges. Thi s software mod ule cont rols th e part of the hardwa re tha t per forms MAC addre ss-based forwa rding a nd le[...]

  • Page 90

    3-72 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es MAC_LI MIT Mess ages Explanati on The size of the Layer 3 unicast TCAM entr y is not suff icient to implement a feature. [chars] is the feat u re name (eithe r W eb Cache Communicat ion Protocol [WCCP] or m[...]

  • Page 91

    3-73 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures MAC_MOVE Messages Error Message MAC_LIMIT-4-ENFORCE: Enforcing limit on Vlan [dec] with Configured limit = [dec]. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 29 70, and 2960 switche s. Expla[...]

  • Page 92

    3-74 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PAGP_D UAL_A CTIVE Me ssages Error Message NETWORK_PORT_SATELLITE-3-PHY_LOCKUP: Repeated phy loc kup seen on [chars]. Interface will be shut down. Note This message a pplies o nly t o Catal yst 3550 switche[...]

  • Page 93

    3-75 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PBR Messages Error Message %PAGP_DUAL_ACTIVE-3-REGISTRY_ADD_ERR: Failure in adding to [chars] registry Explanati on The sw itch c ould no t add a fu nctio n to the registry . [ chars] is the registry n ame. Recom[...]

  • Page 94

    3-76 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PBR Message s Error Message PBR-3-UNSUPPORTED_RMAP: Route-map [chars] not support ed for Policy-Based Routing Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on The route map at tach[...]

  • Page 95

    3-77 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PHY Messages PHY Messages This section contains th e PHY message s. Error Message PHY-4-BADTRANSCEIVER: An inappropriate transceiver has been i nserted in interface [chars]. Note This message applie s only to Cat[...]

  • Page 96

    3-78 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PHY Message s Error Message PHY-4-MODULE_DUP: SFPs in [chars] and in [chars] have duplicate vendor-id and serial numbers. Explanati on The SFP module was identifi ed as a Cisco SFP m odule, but its ve ndor [...]

  • Page 97

    3-79 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PIMSN Messa ges Error Message PHY-4-UNSUPPORTED_TRANSCEIVER:Unsuppo rted transceiver found in [chars] Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 29 70, and 2960 switche s. Explanati on The [...]

  • Page 98

    3-80 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFORM M essages PLATFORM Messages This se ction contai ns low-lev e l pla tform- specific me ssages. Error Message PLATFORM-1-CRASHED: [chars]. Note This message applie s only to Cata lyst 3 750, 3560 , [...]

  • Page 99

    3-81 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PLATF ORM_FB M Me ssag es Erro r Mes sa ge PLATFORM-3-PW_REC_HRPC_NOT_ON_MASTER: Set-password-recovery HRPC msg from box [dec] received on master. Note This message applies only to Cata lyst 3750 and 2975 s witch[...]

  • Page 100

    3-82 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFORM_H CEF Mes sages Error Message PLATFORM_FBM-4-RESOURCE_CRUNCH: Fallback bridging on bridge-group [dec] is experiencing a resource crunc h. One or more bridge-groups may not be functional. It will re[...]

  • Page 101

    3-83 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PLATF ORM_HPLM Mess ages PLATFORM_HPLM Messages This secti on has the pla tform pse udo label ma nager me ssages. Error Message PLATFORM_HPLM-3-ERROR: Failed A lloc for action record labe l move from [dec] to [de[...]

  • Page 102

    3-84 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFORM _ IPC Messag es PLATFORM _IPC Messages This secti on contai ns the Inter-Proce ss Commu nication (I PC) proto col message s. The IPC protocol handles communi cation be tween th e stack mast er swit[...]

  • Page 103

    3-85 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PLAT FORM_I Pv6 Mes sage Error Message PLATFORM_IPC-3-MEMBER: [chars]. Note This message applie s only to Catal yst 3750 and 2975 s witche s. Explanati on There has been an IPC failure on a st ack memb er switch [...]

  • Page 104

    3-86 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFO RM_PBR M essa ges PLATFORM_PBR Messages This se ction c ontains policy based routing (PBR) message s. Error Message PLATFORM_PBR-2-NO_RMAP: Cannot create PBR data struct ures for route-map [chars]. N[...]

  • Page 105

    3-87 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PLATF ORM_P BR Me ssag es Error Message PLATFORM_PBR-3-UNSUPPORTED_RMAP: Route-map [chars] no t supported for Policy-Based Routing. Note This message applies only to Cata lyst 3750 and 3560 s witches. Explanati o[...]

  • Page 106

    3-88 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFO RM_PM M essages PLATFORM_PM Messages This se ction conta ins plat form port manage r (PM ) me ssages. Error Message PLATFORM_PM-3-IFCOUNTERROR: Unit number [dec] of interface [chars] is more than max[...]

  • Page 107

    3-89 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PLATFORM_RP C Messages PLATFORM_RPC Messages This sectio n conta ins platform -specif ic r emote pro cedur e call (RPC) m essages. T he RP C f un ct io n i n th e switch stack allows instances of co de running on[...]

  • Page 108

    3-90 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFORM_RPC Me ssages conta ct your C isco te chnical suppo rt repr esentative, and provi de the r eprese ntative with the ga there d in fo r m at i o n. For more informatio n about these online tool s and[...]

  • Page 109

    3-91 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PLATFO RM_SPA N Me ssage s Explanati on The re is a l ocal resour ce e rror or tha t to o many o utgoi ng m ess ages are queue d fo r th e messag e class. The f irst [dec] is R PC requ est class, th e second [d e[...]

  • Page 110

    3-92 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFO RM_UCAST Messages PLATFORM_UCAST Messages This se ction contai ns platf orm u nicast r outing message s. Error Message PLATFORM_UCAST-3-ADJ: [chars]. Note This message a pplies o nly t o Catal yst 37[...]

  • Page 111

    3-93 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PLATFO RM_U CAST Me ssage s Error Message PLATFORM_UCAST-3-CEF: [chars]. Note This message applies only to Cata lyst 3750 and 3560 s witches. Explanati on The Ci sco Expr ess Forward ing (CEF) module for unicast [...]

  • Page 112

    3-94 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFO RM_UCAST Messages Error Message PLATFORM_UCAST-3-HSRP: [chars]. Note This message a pplies o nly t o Catal yst 3750 and 356 0 switc hes. Explanati on T he Hot Standby Router Proto col (HSRP) module f[...]

  • Page 113

    3-95 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PLATF ORM_VL AN Messages Error Message PLATFORM_UCAST-6-PREFIX: One or more, more specific prefixes could not be programmed into TCAM and are being covered by a less specific prefix Note This message applies only[...]

  • Page 114

    3-96 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PLATFORM_WCCP M essages Error Message PLATFORM_VLAN-3-UNLOCK_FAIL: Failed to unlock vlan-id [dec], associated mapped vlan id value [dec]. Explanati on The switch failed to unlock a VLAN ID. The most likely [...]

  • Page 115

    3-97 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PM Messages PM Messages This se ction conta ins th e port man ager m essages. The po rt m anager is a state machi ne th at co ntrols all the lo gical an d phys ical in terface s. All fe atu res, such as VLA Ns, U[...]

  • Page 116

    3-98 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PM Mes sages Error Message PM-3-INTERNALERROR: Port Manager Internal Software Er ror ([chars]: [chars]: [dec]: [chars]). Explanati on An internal so ftware error oc curred in the p ort man ager . The parame[...]

  • Page 117

    3-99 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PM Messages Error Message PM-4-BAD_CARD_SLOT: an invalid card s lot ([dec]) was detected. Explanati on The port man ager detected an in valid reques t. [dec] is the slot numb er . Recommended Ac tion Copy the me [...]

  • Page 118

    3-100 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PM Mes sages Error Message PM-4-BAD_PORT_COOKIE: an invalid port cookie was dete cted. Explanati on The port manag er detect ed an in valid re quest. Recommended Ac tion Copy the mes sage e xactly as it ap[...]

  • Page 119

    3-101 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PM Messages Error Message PM-4-ERR_DISABLE: [chars] error detected on [chars], putt ing [chars] in err-disable state. Explanati on The por t mana ger det ecte d a misc onfiguration or misbe havior and p laced th[...]

  • Page 120

    3-102 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PM Mes sages Error Message PM-4-ERR_RECOVER_VP: Attempting to recover from [char s] err-disable state on [chars], vlan [dec]. Explanati on T he port ma nager is atte mptin g to bring up th e virtual port a[...]

  • Page 121

    3-103 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PM Messages Error Message PM-4-INT_VLAN_NOTAVAIL: Failed to all ocate internal VLAN in Port Manager. Explanati on The port manager failed to fin d any a vailab le internal VLAN. Recommended Ac tion Delete some e[...]

  • Page 122

    3-104 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PM Mes sages Error Message PM-4-PORT_BOUNCED: Port [chars] was bounced by [chars ]. Note This message applie s to Ca talyst 3750, 35 60, 2975 , 2970, and 2960 swit ches . Explanati on D uring a swi tchover[...]

  • Page 123

    3-105 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures PORT_SECUR ITY Messages with th e T AC, or conta ct your Cisco techn ical supp ort repr esen tative, and provide t he repr esent ativ e with the gath ered informati on. Fo r mo re i nf or m ation about these onl[...]

  • Page 124

    3-106 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es PORT_SECUR ITY Messages Error Message PORT_SECURITY-6-ADDR_REMOVED: Address [dec]:[enet] ex ists on port [chars]. It has been removed from port [chars]. Explanati on A routed por t is reconfigured a s a sw[...]

  • Page 125

    3-107 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures QATM Messa ges QATM Messages This sec tion cont ains the QoS and ACL TCAM ma nager m essage s. Th is software module configures t he hardware to match the Qo S classification and se curit y A CL that you configu[...]

  • Page 126

    3-108 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es QM Me ssages Error Message QATM-2-TCAM_WRITE: Cannot write the TCAM. Note This message a pplies o nly t o Catal yst 3550 switches. Explanati on The TCAM could not be written to. This error might mean a har[...]

  • Page 127

    3-109 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures QM Messages Error Message QM-4-CLASS_NOT_SUPPORTED: Classific ation is not supported in class map [chars]. Note This message a pplies only to Cata lyst 3550 switche s. Explanati on An uns upporte d match class-m[...]

  • Page 128

    3-110 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es QM Me ssages Explanati on A set or trust pol icy-map cl ass configura tion com mand was configured in a po licy map and atta ched to an egress interfac e. A warni ng message is logge d, and t he act ions d[...]

  • Page 129

    3-111 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures QOSMGR Messages QOSMGR Messages This sec tion contain s the quality of se r vice (Qo S) manager messages. An in correct QoS setting causes these messages. Error Message QOSMGR-3-FEATURE_NOT_FOUND: Cannot fi nd f[...]

  • Page 130

    3-112 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es QOSMGR Me ssages with th e T AC, or conta ct your Cisco techn ical supp ort repr esen tative, and provide t he repr esent ativ e with the gath ered informati on. Fo r mo re i nf or m ation about these onli[...]

  • Page 131

    3-113 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures QOSMGR Messages Error Message QOSMGR-3-POLICER_RES_COUNT: Internal Error Invalid Policer count. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 29 70, and 2960 switche s. Explanati on An int er[...]

  • Page 132

    3-114 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es QOSMGR Me ssages Error Message QOSMGR-3-RESERVE_COUNT_ERROR: Reserved Count Exceedin g total [dec]. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 297 0, and 2960 switche s. Explanati on[...]

  • Page 133

    3-115 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures QOSMGR Messages Error Message QOSMGR-4-ACTION_NOT_SUPPORTED: Action is not supported in policymap [chars]. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 29 70, and 2960 switche s. Explanati o[...]

  • Page 134

    3-116 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es QOSMGR Me ssages Error Message QOSMGR-4-HARDWARE_NOT_SUPPORTED: Hardware limitation has reached for policymap [chars]. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 297 0, and 2960 swit[...]

  • Page 135

    3-117 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures RMON Messages Explanati on The polic y-map conf iguratio n has e xceeded the lim itation of the h ardwar e. Y ou conf igured more polic ers together in all polic y maps (by using th e police or police aggregate [...]

  • Page 136

    3-118 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SDM Messag es SDM Messages This secti on contai ns the Switch D atabase Ma nagem ent (SDM ) message. Error Message SDM-6-MISMATCH_ADVISE: [chars]. Note This message a pplies o nly to Cata lyst 3750 and 297[...]

  • Page 137

    3-119 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SPANTREE Messages SPANTREE Messages This se ction conta ins th e spanni ng-tr ee m essag es. Error Message SPANTREE-2-BLOCK_BPDUGUARD: Received BPDU on port [chars] with BPDU Guard enabled. Disabling port. Expla[...]

  • Page 138

    3-120 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SPANTREE M essages Error Message SPANTREE-2-BLOCK_PVID_PEER: Bl ocking [chars] on [chars]. Inconsistent peer vlan. Explanati on The spanning-tr ee port associated with the liste d spanni ng-tree insta n ce[...]

  • Page 139

    3-121 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SPANTREE Messages Error Message SPANTREE-2-LOOPGUARD_CONFIG_CHANGE: Loop guar d [chars] on port [chars] on [chars]. Explanati on The spa nnin g-tree l oopguard configur ation for the listed i nterface has b een [...]

  • Page 140

    3-122 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SPANTREE M essages Error Message SPANTREE-2-PVSTSIM_OK: PVST Simulation inconsistency cleared on port [chars]. Explanati on The specif ied interface is no lo n ger recei ving PVST BPDU s adv e rtising in f[...]

  • Page 141

    3-123 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SPANTREE Messages Error Message SPANTREE-2-ROOTGUARD_BLOCK: Root guar d blocking port [chars] on [chars]. Explanati on On the liste d interf ace, a BPDU w as recei ved th at adv ertises a superior spanning-tree [...]

  • Page 142

    3-124 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SPANTREE M essages Error Message SPANTREE-3-BAD_PORTNUM_SIZE: Rejected an attempt to s et the port number field size to [dec] bits (valid range is [dec] to [dec] bits). Explanati on An error occurred i n t[...]

  • Page 143

    3-125 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SPANTREE Messages Error Message SPANTREE-4-PORT_NOT_FORWARDING: [char s] [chars] [chars] [chars]. Explanati on This message ap pear s when a port -not-f orward ing ala rm is set or cle ared . The first [chars] i[...]

  • Page 144

    3-126 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SPANTREE M essages Error Message No a ctio n is re quired . SPANTREE-6-PORTDEL_ALL_VLANS: [chars] delet ed from all Vlans Explanati on The interfa ce has been delet ed from all V LANs. [chars ] is the d e [...]

  • Page 145

    3-127 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SPANTR EE_FAST Messa ges SPANTREE_FAST Messages This section c ontains the spanning-tr ee fast-con vergence message. Error Message SPANTREE_FAST-7-PORT_FWD_UPLINK: [chars] [chars] move d to Forwarding (UplinkFas[...]

  • Page 146

    3-128 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es STACKMGR M essages Explanati on This switch could not get the de vice record for some or all othe r switches in the stack. Recommended Ac tion F ind ou t mo re a bout the erro r by usi ng the show tech-sup[...]

  • Page 147

    3-129 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures STACKMGR Messages Explanati on The spec ified s tack port status has chang ed state to u p or do wn. The f irst [c hars] is the stack po rt (1 or 2) , [dec] i s the s witch num ber , and the se cond [cha rs] is [...]

  • Page 148

    3-130 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es STORM_CO NTROL Mess ages Error Message STACKMGR-5-MASTER_READY: Master Switch [dec] is READY . Note This message a pplies o nly t o Catal yst 3750 and 297 5 sw itche s. Explanati on The stack master is rea[...]

  • Page 149

    3-131 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SUPE RVISOR M ess ages SUPERVISOR Messages This sec tion conta ins the supervis or ASIC message. Th is ASI C contro ls the CPU a nd the sw itch send ing and rece iving ports. Error Message SUPERVISOR-3-FATAL: [c[...]

  • Page 150

    3-132 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SUPQ Mes sages Error Message SUPQ-4-CPUHB_RECV_STARVE: [chars]. Note This message applie s to Ca talyst 3750, 35 60, 2975 , 2970, and 2960 swit ches . Explanati on The system has det ected that messag es d[...]

  • Page 151

    3-133 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SW_DAI Messages Error Message SUPQ-4-PORT_QUEUE_STUCK: Port queue S tuck for asic [dec] port [dec] queue [dec]. Note This message applie s to Ca talyst 37 50, 3 560, 2975, 297 0, a nd 296 0 switc hes. Explanati [...]

  • Page 152

    3-134 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SW_D AI Mess ages The sec ond [dec] is the ingres s VLA N ID. [enet]/[ chars]/[enet ]/[chars]/[ti me-of-day] is the MA C addr ess of the send er, the IP addr ess of the sender , the MA C address o f the ta[...]

  • Page 153

    3-135 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SW_DAI Messages interf ace. The second [dec] is the ingress VLAN ID . [enet]/[cha rs]/[enet]/ [chars]/[tim e-of-day] is the MA C addres s of the sender , the IP address o f the sender , the MA C address of t he [...]

  • Page 154

    3-136 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SW_MAC AUTH Me ssages Error Message SW_DAI-6-ACL_PERMIT: [dec] ARPs ([chars]) on [chars], vlan [dec].([[enet]/[chars]/[enet]/[chars]/ [time-of-day]]). Note This message a pplies o nly t o Catal yst 3750 an[...]

  • Page 155

    3-137 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SW_MATM Messa ges Error Message SW_MACAUTH-5-MACAUTH_ENADSA: MAC Auth entication [chars] Explanati on MA C authentication is enabled or disabled. [chars] is the MAC au th enticatio n status, either enabled o r d[...]

  • Page 156

    3-138 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SW_VL AN Messag es Error Message SW_VLAN-3-VLAN_DAT_CACHE_SEQUENCE: Out of sequence vl an.dat sync message. Expected: [dec]; received: [d ec]. Explanati on The vlan.dat f ile is synchroni zed to the ST AND[...]

  • Page 157

    3-139 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SW_V LAN Mes sag es Error Message SW_VLAN-4-BAD_PM_VLAN_COOKIE_RETURNED : VLAN manager unexpectedly received a bad PM VLAN cookie from the Port Manager, VLAN indicated [dec]. Explanati on The VLAN mana ger rece [...]

  • Page 158

    3-140 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SW_VL AN Messag es Error Message SW_VLAN-4-BAD_VLAN_TIMER_ACTIVE_VALUE: Encountered in correct VLAN timer active value [chars]. Explanati on Because of a softwar e error , a VLAN timer was detected as acti[...]

  • Page 159

    3-141 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SW_V LAN Mes sag es Error Message SW_VLAN-4-EXT_VLAN_INVALID_DATABASE_D ATA: Extended VLAN manager received bad data of type [chars] valu e [dec] from function [chars]. Explanati on In valid data was r eceiv ed [...]

  • Page 160

    3-142 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SW_VL AN Messag es Error Message SW_VLAN-4-STARTUP_EXT_VLAN_CONFIG_FILE_FAILED: Failed to configure extended range VLAN from startup-confi g. Error [chars]. Explanati on T he VL AN soft ware fa iled t o us[...]

  • Page 161

    3-143 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SW_V LAN Mes sag es Error Message SW_VLAN-4-VTP_INVALID_DATABASE_DATA: VLAN man ager received bad data of type [chars] value [dec] from vtp data base function [chars]. Explanati on The V LAN manage r re ceived i[...]

  • Page 162

    3-144 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es SW_VL AN Messag es Error Message SW_VLAN-4-VTP_USER_NOTIFICATION: VTP protocol user no tification: [chars]. Explanati on T he VTP c ode enc ounter ed an unusual diagnost ic situat ion. [ chars] is a d escr[...]

  • Page 163

    3-145 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures SWITCH_QOS_T B Messages SWITCH_QOS_TB Messages This se ction c ontains the QoS trust ed boun dary (TB) me ssages. Error Message SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED : [chars] detected on port [chars], port&apos[...]

  • Page 164

    3-146 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es TCAMMG R Message s Error Message TCAMMGR-3-HANDLE_ERROR: cam handle [hex] is invalid. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 297 0, and 2960 switche s. Explanati on The CAM handl[...]

  • Page 165

    3-147 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures UDLD Messages Explanati on The CA M re gion is not v alid. [dec] is the re gion. Recommended Ac tion Copy the me ssage exact ly as it appears on the co nsole or in the system log . Research an d attempt to re so[...]

  • Page 166

    3-148 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es UDLD Me ssages Erro r Mes sag e UDLD-3-UDLD_IDB_ERROR: UDLD error handling [chars] interface [chars]. Explanati on A soft ware err or oc curr ed i n UD LD proces sin g as soci at ed wi th a sp ecific i nte[...]

  • Page 167

    3-149 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures UFAST_MCAST_SW Messa ges Use the Bug T ool kit to look for similar repor ted probl ems. If you still re quire assist ance, open a case with th e T AC, or conta ct your Cisco techn ical supp ort repr esen tative,[...]

  • Page 168

    3-150 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es VQPCLIENT Messag es VQPCL IENT Messages Thi s secti on contain s VLAN Qu ery Protoc ol (VQP) cl ient mes sages. Error Message VQPCLIENT-2-CHUNKFAIL: Could not allocate memory for VQP. Explanati on An error[...]

  • Page 169

    3-151 Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switc h System Message Gui de OL-8551-04 Chapter 3 Message and Rec overy Proce dures WCCP Me ssages Error Message VQPCLIENT-3-VLANNAME: Invalid VLAN [c hars] in response. Note This message applie s only to Cata lyst 3 750, 3560 , 297 5, 29 70, and 2960 switche s. Explanati on The VLA N members h[...]

  • Page 170

    3-152 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch System Messag e Guide OL-8551-04 Chapt er 3 M ess age and Re cov ery P roce dur es WRLSCNTR Mes sages Explanati on Part of initializati on required for the normal operation of the wire less LAN controller faile d. Recommended Ac tion Copy the mes sage e xactly as it appear s on the conso[...]

  • Page 171

    IN-1 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switc h System Message Guide OL-8551-04 INDEX A abbrevi ati ons char , varia ble fie ld 2-6 char s, varia ble fie ld 2-6 dec, v ari able f ield 2-6 enet, var iable fie ld 2-6 hex, va riable field 2-6 inet, va riable fie ld 2-6 access control list manag er messages See AC LMG R mes sag es access [...]

  • Page 172

    Index IN-2 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch Sy stem Message Guide OL-8551-04 dynamic ARP inspection See SW_DAI messa ges Dynamic H ost Configura tion Proto col message s See DHCP messages Dynamic Trunki ng Prot ocol m essages See DTP messages E EC message s 3-25 ENVIRO NMENT messa ges 3-29 ETHCNTR m essages 3-30 EtherC hannel[...]

  • Page 173

    Inde x IN-3 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switc h System Message Guide OL-8551-04 initial config uration See getting starte d guide and hardware insta llation guide interfa ce descr iptio n block mana ger mes sages See IDBMAN messages inter-proc ess c ommunica tion p rotocol message s See PLATFORM_IPC messa ges IP_DEVI CE_TRACKIN[...]

  • Page 174

    Index IN-4 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch Sy stem Message Guide OL-8551-04 MAC _MOV E 3-73 MATM 3-138 NETWORK_ PORT_SATELLITE 3-73 network po rt satellite 3-73 PAGP_DUAL_ ACTIVE 3-74 PBR 3-75 PHY 3-77 PIMSN 3-79 PLATFORM 3-80 PLATFORM_FBM 3-81 PLATFORM_HPLM 3-82, 3-83 PLATFORM_IPC 3-84 PLATFORM_PBR 3-85, 3-86 PLATFORM_PM 3-[...]

  • Page 175

    Inde x IN-5 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switc h System Message Guide OL-8551-04 PLATFORM_IPC messages 3-84 PLATFORM_PBR messages 3-85, 3-86 PLATFORM_PM messages 3-88 PLATFORM_RPC messages 3-89 PLATFORM_SPAN messages 3-91 PLATFORM_UCAST messages 3-92 PLATFORM_V LAN messages 3-95 PLATFORM_WCCP messages 3-96 PLATFORM messages 3-80[...]

  • Page 176

    Index IN-6 Catalyst 3750, 3560, 3550, 2975, 2970, a nd 2960 Switch Sy stem Message Guide OL-8551-04 span ning tre e per- VLAN mess age s See SP ANTREE_VLA N_ SW me ss ages SPANTREE_FAST messages 3-127 SPA NTRE E_VL AN_ SW me ssag es 3-127 SPANTREE messages 3 -119 stack mana ger messa ges See STACKMG R messages STACKMGR me s sages 3-127 STORM_CONTR [...]