Français dropdown-ico

Cisco Unified MeetingPlace Web Conferencing manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72

Aller à la page of

Les manuels d’utilisation similaires

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Cisco Unified MeetingPlace Web Conferencing. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Cisco Unified MeetingPlace Web Conferencing ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Cisco Unified MeetingPlace Web Conferencing décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Cisco Unified MeetingPlace Web Conferencing devrait contenir:
- informations sur les caractéristiques techniques du dispositif Cisco Unified MeetingPlace Web Conferencing
- nom du fabricant et année de fabrication Cisco Unified MeetingPlace Web Conferencing
- instructions d'utilisation, de réglage et d’entretien de l'équipement Cisco Unified MeetingPlace Web Conferencing
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Cisco Unified MeetingPlace Web Conferencing ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Cisco Unified MeetingPlace Web Conferencing et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Cisco en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Cisco Unified MeetingPlace Web Conferencing, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Cisco Unified MeetingPlace Web Conferencing, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Cisco Unified MeetingPlace Web Conferencing. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Corporate Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 526-4100 Installation and Upgrade Guide f or Cisco Unif ied MeetingPlace W eb Conferencing Re lease 6.x May 31, 20 07 Text Part Number: OL -13418-01[...]

  • Page 2

    THE SPECIFICATION S AND INFORMAT ION REGARDING THE PRODUCTS IN THIS MA NUAL ARE SUBJECT TO CHANGE WITHOUT N OTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FUL L RESPONSIBILITY FOR THEIR APPL ICATION OF ANY P[...]

  • Page 3

    iii Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 CONTENTS Preface vii Purpose ii-vii Audience ii-vii Naming Conventions ii-viii Documentation Conventions ii-ix Cisco Unified MeetingPlace Documentation ii-x Obtaining Documentation ii-x Cisco.com ii-x Product Documentation DVD ii-x Ordering[...]

  • Page 4

    Contents iv Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 CHAPTER 2 Installing Web Conferencing 2-1 Preinstallation Tasks: Web Con ferencing 2-1 Installing Cisco Unified Meeting Place Audio Serv er 2-2 Planning Web Con ferencing L icense Usage 2-2 Installing SQL Server on a Remote Server [...]

  • Page 5

    Contents v Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preparing the External Cluster 4-8 Installation Tasks: Web Conferencing in a Load Balancing Co nfiguration 4-9 Installing the First Internal Web Server 4-9 Installing Additional Internal Web Servers 4-10 Copying GUIDS from the Intern[...]

  • Page 6

    Contents vi Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01[...]

  • Page 7

    vii Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preface This preface contains the follo wing sections: • Purpose, page vi i • Audience, p age vii • Naming Con ventions, page vi ii • Documentation Co n ven tions, page ix • Cisco Unif ied MeetingPlace Documentation, page x • Ob[...]

  • Page 8

    viii Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Preface Naming Conven tions After you install Cisco Unified MeetingPlace W eb Conferencing, you are a lso responsible for the follo wing tasks: • Installing and conf iguring third-party applications t hat are not currently a vail able t[...]

  • Page 9

    ix Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preface Documentation Conventions Documentation Conventions Cisco Unif ied MeetingPlace documentatio n also uses the follo wing con ven tions: Note Means reader take n ote. Notes contain helpful sugg esti ons or references to mate rial not c[...]

  • Page 10

    x Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Preface Cisco Unified MeetingP lace Docu mentation Cisco Unified MeetingPlace Documentation For descriptions and lo cations of Cisc o Unified MeetingPlace documentation on Cisco.com, see the Documenta tion Guid e for Cisco Un ified MeetingP [...]

  • Page 11

    xi Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preface Documentation Feedback Documentation Feedback Y ou can pro v ide feedback about Cisco technical documentation on the Cisco Support site area b y entering your comments in the feedback fo rm av ailable in e very online document. Cisco[...]

  • Page 12

    xii Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Preface Product Alerts and Field Notices http://www .cisco.com/en/US/products/prod ucts_security_vulnerabilit y_policy .html The link on this page has the curr ent PGP ke y ID in use. If you do not ha ve or use PGP , contact PSIR T to find[...]

  • Page 13

    xiii Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preface Obtaining Technical Assistance T ip Displaying and Se arching on Ci sco.com If you suspect that th e browser is not refreshing a web page, force the b ro wser to update the web page by holdin g do wn the Ctrl ke y while pressing F5[...]

  • Page 14

    xiv Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Preface Obtaining Additional Publ ications and Information Se verity 4 (S4)—Y ou require information or assistance with Cisco product cap abilities, installation, or confi guration. There is little or no ef fect on your b usiness operati[...]

  • Page 15

    CH A P T E R 1-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 1 Introducing Cisco Unified MeetingPlace Web Conferencing This chapter contains the following sections: • About Cisco Unif ied MeetingPlace, page 1-1 • About Cisco Unif ied MeetingPlace W eb Conferencing, page 1-1 • T erm[...]

  • Page 16

    1-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g About Cisco Unified MeetingPlace Web Conf erencing This section pro vides information about the follo wing Cisco Unif ied MeetingPlace W eb Conferencing concepts: • Over[...]

  • Page 17

    1-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 1 Introducing Cisc o Unified MeetingPlace Web Conferencing About Cisco Unified Meeti ngPlace Web Conferencing All of these services are controlled by a master service called the Cisco MeetingPlace W eb Conferencing Service. Benefits[...]

  • Page 18

    1-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g About Cisco Unified MeetingPlace Web Conf erencing Increased Reliability Cisco Unifi ed MeetingPlace W eb Conferencing not onl y mak es scheduling and attending meetings e[...]

  • Page 19

    1-5 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 1 Introducing Cisc o Unified MeetingPlace Web Conferencing About Cisco Unified Meeti ngPlace Web Conferencing How Users Connect to Web Conferencing Users connect to the W eb Conferencing home page to sign in, schedule or f ind meeti[...]

  • Page 20

    1-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g About Cisco Unified MeetingPlace Web Conf erencing Figur e 1- 2 Cisco Unified MeetingPlace W eb Conf er encing Components 1. Users submit requests to schedul e meetings, c[...]

  • Page 21

    1-7 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 1 Introducing Cisc o Unified MeetingPlace Web Conferencing Terms of Use (For more in formation about the Agent Service, see the “Ov ervie w of the Cisco MeetingPlace Agent Service” section on page 1-4 .) 5. The Replication Servi[...]

  • Page 22

    1-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g Terms of Use • SSO software inte grations require proper conf iguration of Cisco Unif ied MeetingPlace W eb Conferencing systems through the Ad min pages. If y our SSO s[...]

  • Page 23

    1-9 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 1 Introducing Cisc o Unified MeetingPlace Web Conferencing New Feature and Enhance ment Information • If Cisco T A C believ es the problem is tri ggered by an SSO p ackage, Cisco T A C can require customers to disable the SSO pa c[...]

  • Page 24

    1-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g New Feature and Enhancement Informa tion[...]

  • Page 25

    CH A P T E R 2-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 2 Installing Web Conferencing This chapter describes ho w to complete a new installatio n of Cisco Unif ied MeetingPlace W eb Conferencing. It does not describe upgrades. This chapter contains the following sections: • Preins[...]

  • Page 26

    2-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Preinstallation Tasks: W eb Conferen cing Installing Cisco Unified MeetingPlace Audio Server Y ou must install and conf igure Audio Serv er software o n a Cisco Unif ied MeetingPlace 8100 seri es serv[...]

  • Page 27

    2-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Preinstallation Tasks : Web Conferencing Note Check System Requir ements for Cisco Unified MeetingPlace at http://www .cisco.com/en/US/prod ucts/sw/ps566 4/p s5669/prod_installat ion_guides_list.html f[...]

  • Page 28

    2-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Preinstallation Tasks: W eb Conferen cing Hostname or static IP address of web serve r After installing t he operating system on the web server , you will enable tw o IP interfaces for the server on t[...]

  • Page 29

    2-5 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Installation Tasks: Web Conferencing Installation Tasks: Web Conferencing The Cisco Unif ied MeetingPlace W eb Conferencing installatio n is completed in three parts: 1. Installing the Oper ating Syste[...]

  • Page 30

    2-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Installation Tasks: Web Confe rencing One NIC enabled and configur ed with two IP addresses; second NIC is disabled • Only utilizes one of the tw o NICs on the system. • The NIC is a single point [...]

  • Page 31

    2-7 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Installation Tasks: Web Conferencing To Configure a Single NIC with Both IP Addresses on the Cisco MCS Server Step 1 Follo w the procedure for “Configuri ng Network Settings” in the post -installat[...]

  • Page 32

    2-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Installation Tasks: Web Confe rencing Note W e highly recommend that you conf igure the duple x of your netwo rk adapters for Full Duple x (either 100/Full or 1000 /Full, as applicable). Autone gotiat[...]

  • Page 33

    2-9 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Installation Tasks: Web Conferencing Step 3 Config ure network teaming b y using the HP Networ k Conf iguratio n Utility , a v ailable by choosing Start > Settings > Control P anel > HP Networ[...]

  • Page 34

    2-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Installation Tasks: Web Confe rencing • (If the local server option is chosen) SQL Server 2000. This requires an au tomatic reboot. • (If the loca l server option is cho sen) The appropriate rele[...]

  • Page 35

    2-11 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Installation Tasks: Web Conferencing Step 3 After the install fi les are extracted, click Next and follow the instruction s in the instal ler windows using the information you gathered in the “Gathe[...]

  • Page 36

    2-12 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Postinstallation Tasks: Web Confe rencing MPConnect (0x14B0) Debug: Response: <?xml version="1.0" encoding="utf-8"?> <results><status code="ok"/></r[...]

  • Page 37

    2-13 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Postinstallation Tasks: Web Conferencing • This hostna me must be resolvable by its intended users. (For details, see the “T esting the W eb Server Home Page Connect ion” section on page 2-13 .)[...]

  • Page 38

    2-14 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Postinstallation Tasks: Web Confe rencing Step 4 From the Ne w Meeting scheduling page, fi ll in your meeting details, th en click Schedule . Step 5 Return to the W elcome page and en ter the meeting[...]

  • Page 39

    2-15 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Postinstallation Tasks: Web Conferencing c. Click Security to e xpand it. d. Click New Login . The SQL Server Login Propert ies windo w opens. Step 2 On the General tab, enter a name f or the login. S[...]

  • Page 40

    2-16 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Postinstallation Tasks: Web Confe rencing Step 5 For Username and Password, enter the logi n account userna me and password yo u applied to the SQL Server in the “T o Create a Least-Pri vileged SQL[...]

  • Page 41

    CH A P T E R 3-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 3 Installing Web Confere ncing for a Segmented Meeting Access Configuration Cisco Unified MeetingPlace W eb Conf erencing supports a segmented meeting access configuration t hat allo ws you to provi de external access to y our [...]

  • Page 42

    3-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 3 Installing Web Conferencing for a Segmented Meeting Access Configu ration About Segmented Meeting Access • About the SMA-2S Conf iguration and V ideo-Enabled Systems, page 3-4 About the SMA-2S Configuration Note For requirement[...]

  • Page 43

    3-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 3 Installing We b Conferencing for a Segmented Mee ting Access Configuration About Segmented Meeting Acce ss Figur e 3-1 Segmented Meeting A cce ss-2 Server Configuration About the SMA-2S Configuratio n with SSL and Segmented DNS If[...]

  • Page 44

    3-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 3 Installing Web Conferencing for a Segmented Meeting Access Configu ration Preinstallation Tasks: Web Conferenc i ng in an SMA-2S Configuration About the SMA-2S Configur ation and Video-Enabled Systems In a Se gmented Meeting Acce[...]

  • Page 45

    3-5 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 3 Installing We b Conferencing for a Segmented Mee ting Access Configuration Installation Tasks: Web Conferenc ing in an SMA-2S Co nfiguration 7. Gather the v alues needed for the installation of the e xternal server . This must be [...]

  • Page 46

    3-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 3 Installing Web Conferencing for a Segmented Meeting Access Configu ration Postinstallation Tasks: Web Confe rencing in an SMA-2S Configur ation Postinstallation Tasks: Web Conferencing in an SMA-2S Configuration 1. Perform the fo[...]

  • Page 47

    CH A P T E R 4-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 4 Installing Web Conferencing in a Load Balancing Configuration This chapter de scribes how to install Cis co Unified Meeting Place W eb Conferenc ing in a load ba lancing confi guration. It does not describe upgrades. This cha[...]

  • Page 48

    4-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration About Installing Web Conferencing in a Load Balancing Configuration • Load Balancing Beha vior with Internal and Ex ternal Clusters, page 4-5 • Recommendations f[...]

  • Page 49

    4-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration About Installing Web Co nferencing in a Load Balancing Co nfiguration Figur e 4-1 One Clust er Configur ation Figur e 4-2 Mix ed Configur ation: Int er nal and Ext er[...]

  • Page 50

    4-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration About Installing Web Conferencing in a Load Balancing Configuration Web Conferencing Load Balancing and Failover Capability Each W eb C onferencing server comprises [...]

  • Page 51

    4-5 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration About Installing Web Co nferencing in a Load Balancing Co nfiguration Figur e 4-4 W eb Conf er encing Load Balancin g for Meetings and P articip ants Load Balancing B[...]

  • Page 52

    4-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration About Installing Web Conferencing in a Load Balancing Configuration Internal users can join both internal meetings and e xternal meetings. If a meeting i s designate[...]

  • Page 53

    4-7 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration About Installing Web Conferencing in a Load Ba lancing Configuration for Video- Enabled Systems 3. Each meeting console client au tomatically tries to reconnect the u[...]

  • Page 54

    4-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Preinstallation Tasks: We b Conferencing in a Load Balancing Configu ration Preparing the Internal Cluster Before You Begin Re view the “Load Bal ancing Requiremen[...]

  • Page 55

    4-9 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration Installation Tasks: Web Conferenc ing in a Load Ba lancing Configuration Y ou can create this folder on the sa me machine as your f irst external web server , or on a[...]

  • Page 56

    4-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Installation Tasks: Web Confe rencing in a Load Balanci ng Configur ation f. For Content Cache Size, enter a v alue between 0 an d 100 for the pe rcentage of total [...]

  • Page 57

    4-11 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration Installation Tasks: Web Conferenc ing in a Load Ba lancing Configuration Step 3 Config ure the shared stor age for this web serv er by perfor ming the follo wing sub[...]

  • Page 58

    4-12 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Installation Tasks: Web Confe rencing in a Load Balanci ng Configur ation Installing the First External Web Server Before You Begin • Read the “Installing W eb [...]

  • Page 59

    4-13 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration Installation Tasks: Web Conferenc ing in a Load Ba lancing Configuration Step 3 If you ha ve addi tional external w eb servers, continue wi th the “Installing Addi[...]

  • Page 60

    4-14 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Installation Tasks: Web Confe rencing in a Load Balanci ng Configur ation f. T o put the changes into effect, click Reboot Serv er , then click OK to confirm the re[...]

  • Page 61

    4-15 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration Postinstallation Tasks: Web Conferenc in g in a Loa d Balancing Config uration • Site Name should hav e a default v alue equal to the NetBIO name of the f irst web[...]

  • Page 62

    4-16 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Postinstallation Tasks: Web Confe rencing in a Load Balanci ng Configuration Viewing the Web Conferencing Load on a Server The amount of web conferencing load o n a[...]

  • Page 63

    CH A P T E R 5-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 5 Troubleshooting the Web Conferencing Installation This chapter describes ho w to troubleshoot common problems that can occur wh ile installing Cisco Unif ied MeetingPlace W eb Conferencing. This chapter contains the following[...]

  • Page 64

    5-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 5 Troubleshoo ting the Web Conferencing Installatio n Installation Problems 4. If the server is still not worki ng properly , run the Cisco Unifi ed MeetingPlace W eb Conferencing installer again in Repair mode. 5. If the server is[...]

  • Page 65

    5-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 5 Troubleshooting the Web Con ferencing Installation Server Connection Proble ms Step 2 In the OS Image fiel d, verify the operating syst em version. Step 3 Click OK to close the MCS V ersion Utility . Obtaining Additional Assistanc[...]

  • Page 66

    5-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 5 Troubleshoo ting the Web Conferencing Installatio n Meeting Room Connection Pr oblems Step 5 Click OK . Step 6 Click Sa ve Changes .[...]

  • Page 67

    A-1 Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Conferen cing Release 6.x OL-13418-01 APPENDIX A Uninstalling Web Conferencing or SQL Server Software This appendix contain s the follo wing sections: • Uninstalling W eb Conferenci ng Software, p age A-1 • Uninstalling SQL Server Software and Re mo ving MPWEB SQL Database F[...]

  • Page 68

    A-2 Installation and Upgrade Guide for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Appendix A Unin stalling Web Conferen cing or SQL Server Software Uninstalling SQL Server Software and Removing MPWEB SQL Databas e Files To Remove SQL Server Software Step 1 From the W indows Star t menu, choose Settings > Contr ol Panel[...]

  • Page 69

    IN-1 Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 INDEX A account, least privileged SQL, creating 2-14 Audio Server hostname 2-3 installati on require ment 2-2 B behavio r failover 4-6 load balanc ing 4-5 load balancing in video- enabled systems 4-7 C checking, Cisco MCS operating system [...]

  • Page 70

    Index IN-2 Installation and Upgrade Guide for Cisco Unified MeetingPlace W eb Conferencing Relea se 6.x OL-13418-01 common storage location ( load balancing) 4-8 preparing (load balanci ng) 4-8 external web servers copying GUIDS to (load ba lancing) 4-11 installing addi tional (load balancing) 4-13 F fully qualifi ed domain name, entering 2-12 G Ga[...]

  • Page 71

    Index IN-3 Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 mixed cluster and sin gle configuration, illustration 4-3 mixed cluster confi guration, il lustration 4-3 one cluster configuration, i llustration 4-3 postinstalla tion tasks 4-15 preinstallation tasks 4-7 preparing external clus ter[...]

  • Page 72

    Index IN-4 Installation and Upgrade Guide for Cisco Unified MeetingPlace W eb Conferencing Relea se 6.x OL-13418-01 SSL SMA-2S configuration wi th segmented DNS 3-3 T tasks installati on 2-5 installati on for load balancin g 4-9 postinstalla tion for l oad balanci ng 4-15 preinstallation 2-1, 3-4 preinstallation fo r load balancing 4-7 testing inst[...]