Citizen CLP-7001 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76

Aller à la page of

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Citizen CLP-7001. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Citizen CLP-7001 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Citizen CLP-7001 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Citizen CLP-7001 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Citizen CLP-7001
- nom du fabricant et année de fabrication Citizen CLP-7001
- instructions d'utilisation, de réglage et d’entretien de l'équipement Citizen CLP-7001
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Citizen CLP-7001 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Citizen CLP-7001 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Citizen en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Citizen CLP-7001, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Citizen CLP-7001, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Citizen CLP-7001. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    U SER ’ S M ANUAL Thermal Transfer Bar Code Printer CLP-7001 CLP-7002 CLP-7401[...]

  • Page 2

    1 FCC COMPLIANCE ST ATEMENT FOR AMERI CAN USERS This e quipm ent has be e n tested and found to com pl y wit h the li m i ts f or a Cl ass A digi tal device , pursuant to Part 15 of the FCC Rul es. These lim it s are designe d to pr ovide reasonable protecti on against harm f ul i nterference whe n the equipm ent is operated i n a com m ercial envi[...]

  • Page 3

    2 EMI COMPLIANCE S T A TEMEN T FOR CANADIAN USERS This e quipm ent ge ne rat es and uses radio fr eque ncy e nergy and if not instal led and used properly, that i s, i n stri ct accordance w it h the manuf actur e r's inst ruct ions, m ay cause int erfere nce to radio and t elevision rece pti on. This di git al apparat us does not ex cee d t h[...]

  • Page 4

    3 I mpor tant Safety I nstr uctions 1. Rea d a l l o f t hese i n s t r u c t io n s a nd s a ve t he m f o r l a te r r ef er en c e. 2. Foll ow all warni ngs and inst ruct ions m arked on the product . 3. Unplug this pr oduct from the wall outl et be f ore cle aning. Do not use l iqui d or aerosol cleane rs. Use a damp cloth for c leaning. 4. Do [...]

  • Page 5

    4 Notice 1. Before us e, be sur e to r ead this manual. And k eep it handy for reference when needed. 2. The contents of this manual m ay change without pr ior notic e. 3. Repr oduction, tr ansfer, or trans mi ssion of the contents of this m anual wi thout pri or c onsent is str ictl y pr ohibited. 4. W e are not l iabl e for any dam age resul ting[...]

  • Page 6

    5 I ndicates a situation w hic h, if not obser ved and handled proper ly , coul d resul t i n death or serious inju ry. To pre vent per sonal injury or prope rty damage, the foll owi ng shall be stri ctly observed. The de gree of poss ibl e injury and damage due to incorrect use or improperly fo llowin g in str u c tio ns is d e sc r ibe d b elow .[...]

  • Page 7

    6 Nev er perf orm t he f ol l owing. If not av oi ded, these may cause damage or trouble to the pr inter or cause the pr i nter t o ov erheat and rel ease smok e and c ause burns or an el ect ri cal shock. I f the pri nter i s dam aged or is mal f uncti oni ng, be sure to t urn t he power of f i m m edi at el y and rem ov e t he power cord fro m t [...]

  • Page 8

    7 General Pr ecautions 1. Pri or to oper ati on, read t he saf et y i nstr uct ions c aref ull y and obser ve th e m . 2. Do not drop or put f orei gn m att er such as cli ps and pi ns int o the pr i nter . T hi s may cause probl em s. 3. Be car ef ul when mov i ng or c arry i ng the pri nt er. Droppi ng the pri nter m ay c ause i nj ury or propert[...]

  • Page 9

    8 Precautions When Installing the Printer 1. Prior to opera tio n , read the safe ty instruc t ions carefu l ly and observ e them. 2. Do not use or s tor e t he printer near f i re, ex cessiv e m oi sture, i n dir ect sunli ght , near an air c ondi ti oner or heat er or ot her source of unusuall y high or l ow t em perat ure or hu m i d i t y o r e[...]

  • Page 10

    9 Contents Befor e Operation FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ...................................... 1 EMI COMPL IANCE STATEMENT FOR CANADIAN U SERS ....................................... 2 Importa nt Safety .......................................................................................................... 3 No tice .............[...]

  • Page 11

    10 Contents Chapter 3 Paper and Ribbon 1 Ki nds of P aper ............................................................................................... 34 2 Me dia Ha nd ling (W hen U s ing Fro nt Sens ors ) ................................................. 3 5 3 Me dia Ha nd ling (W hen U s ing Ad jus tab le Sen s or) ...........................[...]

  • Page 12

    11 Main Features High-s peed, high-quality print ing Thi s pr int er adopts both a dire ct -t herm al and t herm al -t ransf er pr i nti ng system wit h the l i ne therm al head a n d i ts unique co n tro l IC enables hi gh-speed and high -qual i ty print i ng. Pre cision printing for addition al value : 400dpi New technol ogi es s uch as the newly[...]

  • Page 13

    12 Model Description Thi s m anual is prepared f or t he thr ee m odel s, CLP- 7001, CLP- 7002 and CLP-7401. The m ai n di f f er ent poi nt s on the speci f i cat i ons am ong the t hree ar e show n below. Model Pri nt r esol uti on Pri nti ng sp eed Adjus tab le s ensor CLP- 7001 203dp i 2 − 7 IPS Standard CLP- 7002 203dp i 2 − 6 IPS Op tiona[...]

  • Page 14

    1 Chapter 1 Setu p 1 Confirm ati on of Carton Contents 2 Part Nam es and Functi ons 3 Connection to Pow er 4 Connection to a Computer[...]

  • Page 15

    Cha pte r 1 Setup 2 1 Confirmation of Carton Contents Check t hat the f oll owing accesso r ies are inc l uded w i t h t h e p r i nt er i n t h e c a r t on . • The emp ty carton and packing mate rials should be stor ed for future sh ipping of the p rinter. • Be car ef ul when mov i ng or c arry i ng the pri nt er and when taki ng t he pri nt [...]

  • Page 16

    Cha pte r 1 Setup 3 2 Part Names and Functions Fron t vie w 1 Cover Opens t o al l ow l oadi ng of the paper and ri bbon. 2 Co nt rol p an el To set the pri nt er sett i ngs. (See Chapt er 2.) 3 Ribbon holde r To attach th e r i bbon. (Se e Chapter 3. ) 4 Ribbon winde r To wind t he ri bbon a fter pr int . (See Chapt er 3. ) 5 Roll holde r Holds t [...]

  • Page 17

    Cha pte r 1 Se tup 4 2 Part Names and Functi ons Rear v iew 1 Seri al in terface conne ct or To connec t the seri al inter face cable. 2 Paral l el i n terface conne ct or To connec t t he parallel int erface c abl e. 3 Po w er swi tch To t urn on or of f the pow er. (See Chapter 2.) 4 Powe r inlet To connec t the power cord. 5 PCM CIA memory car d[...]

  • Page 18

    Cha pte r 1 Se tup 17 2 Part Names and Functi ons Contr ol panel 1L C D Dis pla ys the c urre nt printe r sta tus , conf i gur ati on sett i ngs, or an error m ess age. 2L E D s One LED is the power i ndic ator and the other is the error indi cator. 3 Pau se key Tem por ari l y pauses pri nt i ng. 4 F eed key Feeds the paper . 5 St op key Stops t h[...]

  • Page 19

    Cha pte r 1 Se tup 18 3 Connection to Power 1. Check that the power switch on the prin ter is turned OFF. 2. Connec t the connector of the power cord to the power i nlet on the pr inter . 3. I nsert the plug of the power cor d in the AC outlet. • Use an AC outl et that acc ept s a three-pr onged pl ug. Otherwise, static el ectricity may be genera[...]

  • Page 20

    Cha pte r 1 Se tup 19 4 Connection to a Computer An inter f ace cabl e is necessar y to c onnect the p rinte r to a computer . To connec t the cabl e, pr oceed as f ollows . 1. Turn off both power switches of the printer and the c omputer. 2. Connect the c onnector of one e nd of the int erface c able to the int erface connector at the low er side [...]

  • Page 21

    Chap ter 2 Printe rO pare tion 18 2 Chapter 2 Printer O pera tion 1 Pow er On/Off 2 Norm al Operating Mode 3 Printer Setup M ode 4 Self-Test Mode 5 System M aintenance Mode 6 Returning to Factory Setting[...]

  • Page 22

    Chap ter 2 Printe rO pare tion 19 1P o w e r O n / O f f Turning on the power 1. Turn on the powe r s w itc h on th e back of the printer. 2. The gree n LED power indica t or goes on. Check that the LCD sc re en displ a ys ‘ ON L IN E.’ W hen d isplaying an er r or message W hen operat ing nor m al l y W hen d isplaying no message Turn t he LCD[...]

  • Page 23

    Chap ter 2 Printe rO pare tion 20 1 Power On/Off Turning off the power 1. Turn of f the power s w itc h on th e back of the printer. 2. T he green LED power i ndicator goes off and any messag e on the LCD scr een dis appears.[...]

  • Page 24

    Chap ter 2 Printe rO pare tion 21 2 Normal Operating Mode W hen the power is turned on, the printer enters normal oper ating m ode. The c ont rol ke ys f unct i on as follow s: Paus e key ( PAUSE) Tem por ari l y pauses print i ng. ‘Pause’ i s di splayed on t he LCD screen. I f pr ess ed duri ng pr in t ing, pr in t ing w il l s to p after the [...]

  • Page 25

    Chap ter 2 Printe rO pare tion 22 3 Printer Setup Mode In thi s mode, t he print m ode, opti onal equi pm ent ON/ OF F and sens or selec ti ons are set up. Cont rol keys f unc ti on i n t he f ol l owing. The pri nt er c onf i gur ati on setti ngs ar e stored i n m em ory so they are m aint ained eve n after the power is tu rned off. Exam ple Chang[...]

  • Page 26

    Chap ter 2 Printe rO pare tion 23 3 Pr in ter Setu p Mode 3. Change the paper gap sensor to the black li ne senso r w ith t he Feed ke y . 4. Return to n or mal opera t ing mod e w i th the Stop k ey. P eel i n g s en s or Auto -cutter T ear i ng Se nso r se le cti o n Mode i tem Indi cat i on Inte rprete r ∗ Printing mode ∗ Norm al l y ‘INT [...]

  • Page 27

    Chap ter 2 Printe rO pare tion 24 4 Self-Test Mode In thi s mode, sel f -t est pri nti ng i s perf orm ed. W i t h thi s test print i ng, you can chec k t he cur rent pri nter c onf i gurat i on sett i ngs and print quali t y. Af ter l oadi ng t he paper and ri bbon, oper ate the pr inte r as follo ws : 1. P ress and hold the Feed k ey while turnin[...]

  • Page 28

    Chap ter 2 Printe rO pare tion 25 4 Self-Test Mode Check t he f ol l owing i t em s i n the sel f -t est m ode. Check i tem Cause Remedy Head disconnected Replace head Do t m i ssi ng Dust adher ed Clean head ( → Sec ti on 5 Chapter 4 ) Head o ffset changed in po s iti on Adj ust head o ffset ( → Secti on 1 Chapter 4) To ta lly blu rre d Pri nt[...]

  • Page 29

    Chap ter 2 Printe rO pare tion 26 5 Sy stem Maintenance Mode In t hi s mode, t he com m uni cat i on, adj ustabl e sensor ON/ OF F and s ensor v olt age select i ons are set up. The pri nter conf i gur ati on sett i ngs are stored i n m em ory so they ar e m ai ntai ned eve n after the pow er is tu r ned of f. Con tro l key s f unct i o n as fo l l[...]

  • Page 30

    Chap ter 2 Printe rO pare tion 27 5 Sy stem Main tenance Mode 3. Change the paper gap sensor vo l tage to the black li ne sensor v oltag e wit h t he Feed ke y . 4. Return to n or mal opera t ing mod e w i th the St op key. Ba ud ra te Data le ngth Na tiv e ∗ 1 Adjus table senso r ∗ 3 V ol t ag e s et ti n g ∗ 4 9600bps 19200bps 8bit s 7bi t [...]

  • Page 31

    Chap ter 2 Printe rO pare tion 28 5 Sy stem Main tenance Mode ∗ 1 Nati v e Norm al l y ‘Nat i v eO N’ i s us ed. S ee the Com m and Ref erenc e f or det ai l s. ∗ 2 Feed am ount See the Com m and Ref er ence f or detai l s. ∗ 3 Comm and code Norm al l y ‘Cm ndSTD’ i s used. See t he Com m and Ref erence f or detai l s. ∗ 4 For adj u[...]

  • Page 32

    Chap ter 2 Printe rO pare tion 29 6 Returning to Factory Setting To r eturn t he conf i gurat i on al ready set in t he pri nt er setup m ode or system m ai ntenanc e m ode to t he f ac tor y sett i ng, proceed as follow s : Tur n o ff the powe r swit ch. Press and hold t he Pause, Feed and St op keys sim ul t aneously whil e turni ng on the power [...]

  • Page 33

    Chap ter 2 Printe rO pare tion 30[...]

  • Page 34

    Chapte r 3 P ape r and Ribbon 33 3 Chapter 3 Paper and Ribbon 1 Kinds of Paper 2 Media Handling (W hen Using Front Sensors) 3 Media Handling (W hen Using Adj ustable Sensor) 4 Paper S etti ng 5 Kinds of Ribbon 6 Ribbon Setting[...]

  • Page 35

    Chapte r 3 P ape r and Ribbon 34 1 Kinds of Paper Ite m Spe cificat ion Ki nds of paper • Ther m al -t ransf er paper • Dir ect -t herm al paper The pr int er i s capabl e of pri nti ng on di r ect -t herm al or therm al -t ransf er paper. The paper must be hi gh- qual i ty . Ot herwise, good pri nt quali ty and ex tended pri nt head l i f e ca[...]

  • Page 36

    Chapte r 3 P ape r and Ribbon 35 2 Media Handling (When U sing Front Senso rs) The f ront sensors consist of t he tr ansparent-t ype and r ef l ec ti v e-t ype phot osensors and t he posit ion of a label o r tag i s det ect ed as follow s: Tr ansparent-t ype photosenso r: Det ect s paper gap b e twee n label s an d ta g paper notch. Ref l ect i v e[...]

  • Page 37

    Chapte r 3 P ape r and Ribbon 36 3 Media Handling (When Usi ng Adjustable Sensor ) The adju stable sensor is the s tandard for CLP -7001 and CLP-7401 but i t i s the opti onal f or C LP - 7002. Check t hat the adjustable sensor is set to ‘AJS ensON.’ ( See Chapt er 2. ) Minimum va lue mm ( in) Max imum va lue mm ( in) A Labe l width 25.40 (1.0)[...]

  • Page 38

    Chapte r 3 P ape r and Ribbon 37 4 Paper Setting The pr inter is designed for ea sy loading of paper. Open the pr inter cover and set the paper as follo w s: 1. Pus h down the open l ev er t o open the pri nt head. 2. Pus h down the open guide lev er t o lift the open guide up. 3. Attach the rol l guide t o the rol l holder and insert th i s in the[...]

  • Page 39

    Chapte r 3 P ape r and Ribbon 38 4 Paper Settin g 4. 1 Set the paper f l ush against t he f i x ed paper guide on t he l ef t side. 2 G ui de the paper posi ti v el y wi th t he m ov abl e paper gui de. 3 Al i gn t he paper t op l ef t edge with t he notc h of the t eari ng pl at e. 5. Sl i ghtl y hol d dow n the paper s o as not to be skew and pus[...]

  • Page 40

    Chapte r 3 P ape r and Ribbon 39 5 Kinds of Ribbon Ite m Spe cificat ion Thi s pr int er us es a soli d i nk ri b bon. • Wa x Mul ti pur pose ribbon. • Wa x r e s in Mul ti pur pose, hi gh-qual i t y ri bbon. Ki nds of ri bbon • • • • • • • • Resin Spec ial ri bbon wit h weather r esis tance . Whe n using t hi s t y p e, set t h[...]

  • Page 41

    Chapte r 3 P ape r and Ribbon 40 6 Ribbon Setting Thi s pr int er is designed f or easy l oadi ng o f r ibbon. Open th e pri nter c over and set t he ribbon as fo llow s: 1. Pus h down the open l ever t o open t he print head. 2. Ins ert the ri bbon shaft i n the hole of the ribbon un t i l i t i s i n i ts deepes t po sitio n. 3. Set t he ri bbon [...]

  • Page 42

    Chapte r 3 P ape r and Ribbon 41 6 Ribbon S ettin g 5. Turn the knob on th e fron t side in th e direc ti on of a rr ow to remove the sla ck of t he r ibbon. 6. P ush dow n the gr een part on the f ront side unti l i t cl i ck s to s ecurel y cl ose the pri nt er m echani sm . Note: M ake cer tai n t he green par t i s pressed properly . O t herwis[...]

  • Page 43

    Chapte r 3 P ape r and Ribbon 42 4 Chapter 4 Printe r A djustme nts 1 Using Paper Other Than the Recom m ended (Head Offset Adj ustm ents) 2 Using Narrow Paper (Head Pressure A djustm ents) 3 Using Narrow Ribbon (Ribbon Tensi on Adj ustments) 4 Adj ustabl e Sensor (For CLP -7001/7401) 5 Cleani ng[...]

  • Page 44

    Chap ter 4 Printe r Adjustmen ts 43 1 Using Paper Other Than the Recommended (Head Offset Adjustments) The pri nter has al ready been f act ory- set to t he proper pri nt qual i t y when using the recom m ended l abel paper. I f the pri nt qual i t y i s inf eri or bec ause of the di f f er ent t ype of paper, adj ust the head offset as f oll ows: [...]

  • Page 45

    Chap ter 4 Printe r Adjustmen ts 44 2 Using Narrow P aper (Head P ressur e Adjustme nts) The pr int er has al ready been f act ory- set to t he paper widt h of 112 m m (4.4 i n) . W hen you use narrow paper, adj ust t he head pressure as fol lows: 1. Looki ng at the c heck window on the upper f ram e, al i gn the m ark (t he l ef t edge of white pl[...]

  • Page 46

    Chap ter 4 Printe r Adjustmen ts 45 3 Using Narrow Ribbon (Ribbon Tension Adjustments) If ri bbon sli ps or wri nkl es duri ng p r int ing, adjust th e r ibbon tensio n. The pri nt er has al ready been f actor y-set to the r i bbon w idth of 1 1 4 mm (4.5 in) . When you use a di fferen t r ibbon, adjust th e r ibbon tension as foll ows: 1. Hol d t [...]

  • Page 47

    Chap ter 4 Printe r Adjustmen ts 46 4 A djustable Sensor (For CL P-7001/7401) ∗ T he adjustable sensor is t he opti onal for CL P -7002. Op erati ng p ro cedu re: 1. Mov e the adjustable sensor to your required det ectio n position by tuning t he adjustable knob. Measure your det ect i on posi t ion befor ehand. To set t he detec t ion p o si t i[...]

  • Page 48

    Chap ter 4 Printe r Adjustmen ts 47 5 Cleaning W i pe of f any f orei gn m at ter such as ri bbon or paper residue, dust and adhesiv e substance stuck to t he ther m al head, ri bbon gui de r ol ler , pl at en et c wit h the ac cessory cl eani ng pen or a soft clot h soaked i n ethy l al cohol . C leani ng of t he ther m al head i s essenti al to g[...]

  • Page 49

    Chap ter 4 Printe r Adjustmen ts 48 5 Chapter 5 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g 1 Error M essages 2 Pow er Troubl eshooti ng 3 Paper Feed Troubleshooting 4 Ribbon Feed Troubleshooti ng 5 Print Troubleshooti ng 6 Interface Troubleshooti ng[...]

  • Page 50

    C h ap t er 5 T r oub l eS h oot i n g 49 1 Error M essages W hen ther e i s a proble m w ith th e pri nt er: - A buz zer sounds. - The error indi cator ligh ts up. - An error messa g e is d isplayed on the LCD screen. Err or descri pt i ons and cor rect i v e ac t ions are shown bel ow . 1 Er ror descr iptions and indications Descript ion Indicat [...]

  • Page 51

    C h ap t er 5 T r oub l eS h oot i n g 50 1 Er ror M essages 2 E rror i nd i ca t io ns an d cor r e c tiv e ac t ion s In di cati o n Descrip ti on Correcti ve act i ons Batt ery Batt ery dead Auto m atically retur ne d a fter displ ayi ng t he e rr or f or a cer tain time. Change the l i t hi um batt ery (CR2032). Note: Cont act our s ervice pe r[...]

  • Page 52

    C h ap t er 5 T r oub l eS h oot i n g 51 1 Er ror M essages In di cati o n Descrip ti on Correct ive ac ti ons Ov erHeat Co olin g Head over heat W ait until the head tem perat ure goes down. W hen the t em per atur e becom es l ow, the rem ai ni ng pr in t ing resumes. Stop Stop key pressed Ent ers a paus e af t er di splay i ng ‘St op’ by th[...]

  • Page 53

    C h ap t er 5 T r oub l eS h oot i n g 52 1 Er ror M essages In di cati o n Descrip ti on Correct ive ac ti ons RibonO ut Ri bbon end Check t he cont ents and c l ear wi th t he St op key. Instal l t he ri bbon. Check t hat ri bbon winds proper l y. Correc t the f aul t y sett i ng o f the print mode (di rec t-t herm al or ther m al -t ransf er ). [...]

  • Page 54

    C h ap t er 5 T r oub l eS h oot i n g 53 2 Pow er Troubleshooting Prob l em Cause a nd remedy No power eve n with power swi tch turn ed ON. • Power cord i s not properly connected to the outl et . • Power cord i s not properly connected to the power inl et. • Input v ol tage i s not corr ect ; input v ol t age is greater or l ess than the ra[...]

  • Page 55

    C h ap t er 5 T r oub l eS h oot i n g 54 3 Paper Feed Troubleshooting Prob l em Cause a nd remedy Paper doesn't f eed. • W r ong paper path. • M echani sm head i s open. → Use correct path. ( See Chapt er 3) → Close t he m echani sm head. Paper skew. • Edge of paper is n ot in contact with the paper guide. • R oll gui de i s not i[...]

  • Page 56

    C h ap t er 5 T r oub l eS h oot i n g 55 4 Ribbon Feed Troubleshooting Probl em Cause and remedy Ribbon doesn 't wind. • W rong ri bbon path. • R ibbon wi ndi ng di r ect i on is rev ers ed. • Ri bbon holder an d w inder tensi on is not cor rect . • R ibbon and paper are not proper. → Use correct path. ( See Chapt er 3) → Set i t [...]

  • Page 57

    C h ap t er 5 T r oub l eS h oot i n g 56 5 Print Troubleshooting Probl em Cause and remedy Pri nt i ng doesn' t st ar t . • P ower to t he pr i nter i s not turn ed on. • Pri nt er i s not proper ly connect ed to t he com put er. • P ri nt er conf igur ati on setti ng i s not proper. → Tur n on the power swi tch . If power i s not pro[...]

  • Page 58

    C h ap t er 5 T r oub l eS h oot i n g 57 6 Interface Troubleshooting Probl em Cause and remedy Pri nt er doesn't pri nt. T he f oll owing m ay be t he probable c auses : Pri nt di sordered. Err or m essage is displ ayed and pri nter doesn't pri nt. • I nt erf ace cabl e i s not properly conne cted. • I nt erf ace cabl e i s not the s[...]

  • Page 59

    C h ap t er 5 T r oub l eS h oot i n g 58[...]

  • Page 60

    Appendix es 59 APPENDIXES A ppendixes 1 Options 2 Specificati ons[...]

  • Page 61

    Appendix es 60 1 Options Factory an d dealer (reseller) options 1. Au to-Cu tter Cutt i ng m et hod Rotary cutter Max . thi c kness of cut paper 0.25 m m 0. 01 i n Speci f ic ati ons Mi n. l ength of c ut paper 25.4 m m 1.0 i n Rem arks S ee the use r’s m anual of t he auto-cut t er f or det ai l s. 2. Peel er W idth of paper 25. 4–118 m m 1–[...]

  • Page 62

    Appendix es 61 • Bef ore use, carefully read and unders tand th e inst ructions regarding the PCMC IA memory card . • Do no t insert or r em ove the PCM CI A m emory card bef ore the power t o t he printer i s turned off. • Always close the PCMCIA m emory card cover to kee p out for ei gn m atter such as p ar ticles of dust. • If the PCM CI[...]

  • Page 63

    Appendix es 62 2 Specifications Main S pecifications It em CLP-7001/ 7002 CLP- 7401 Mai n scanni ng li ne dens ity: 20 3 dots/in (8 do ts /mm) M ai n scanning l i ne dens ity: 40 0 dots/in (15.75 dots/m m ) Resoluti on S ub-scanni ng l i ne dens ity: 20 3 dots/in (8 do ts /mm) S ub-scanni ng l i ne dens ity: 40 6 dots/in (16 do ts /mm) Pri nt i ng [...]

  • Page 64

    Appendix es 63 2 Specification s • Main Specif ic atio ns Item Des cri pt i on Bar c ode on -board m ay v ary dependi ng on the model and de s tination. See th e Com m and Ref erence f or det ai l s Bar codes ·C O D E 3 o f 9 ·U P C - A ·U P C - B · I nterl eav ed 2 of 5 ·C O D E 1 2 8 · EAN13 · EAN8 · CASE CODE etc Font and s i ze on-boa[...]

  • Page 65

    Appendix es 64 2 Specification s • Main Spe cif ic atio ns Item Des cri pt i on UL 1950 CSA No. 950 120V system 120V: U.S. A. / Canada FCC P art 15 Subpart B class A EN 60950 EN 55022 cl ass A EN 55024 Standar ds 230V system 220V–240V: Europe EN 61000 - 3 - 2, 61000-3-3 Operat i ng condi t i ons Tem per atur e: 5–35 ° C (41 –95 ° F) Hum i[...]

  • Page 66

    Appendix es 65 2 Specification s I nter face The pri nter i s connect ed t o a com put er and pr i nts label s acc ordi ng to t he com m and f r om the com puter. T wo s ystem s of int erf ace connec ti on t o a computer are shown below. 1. Serial i nterf ace: RS- 232C System Asynchronous seri al int erf ace RS-232C Connector DSUB 25-pi n Handshaki[...]

  • Page 67

    Appendix es 66 2 Specification s • Inte rf ace Spe cif ic atio ns 3. RS-232C l oopba ck te st Af t er c onnect or wiri ng as show n i n the f igur e, pl ac e the pri nt er i nt o sel f - test m ode. The pri nter wil l rec ei v e data t hat has been transm it t ed by pri nt er i t self and the t est of r ecei v i ng and transm i t ti ng data w ill[...]

  • Page 68

    Appendix es 67 2 Specification s • Interface Specif icatio ns 4. RS- 232C prot ocol 1) X-ON/ X-OF F sys tem ( see fi gur e) Thi s is a cont rol system i n which t he dat a tr ansmi t ti ng r equest signal (X-O N (11H) c ode) and the data tra nsmitti n g sto p signal ( X- OFF (13 H) c ode) are output. Requir em ent s of output of X -O N code: • [...]

  • Page 69

    Appendix es 68 2 Specification s • Inte rf ace Spe cif ic atio ns 5. In ter face pi n ass ign m ent The seri al and parallel pin assignm ent t ables are s how n be l ow . Serial inter face pin as s ignment table Pin No. S ignal Input/Out put D escrip ti o n 1 F.G ND O utput F ram e ground 2 TXD Out put RS-232C ou t put data 3 RX D I nput RS- 232C[...]

  • Page 70

    Appendix es 69 2 Specification s • Inte rf ace Spe cif ic atio ns Parall el inter face pin as s ignment table Pi n No. Si gnal I npu t/Outp ut D es cription 1 STRO BE I nput 8-bi t data readi ng si gnal 2 − 9 DAT A1-8 I nput 8- bi t paral l el si gnal 10 ACKNLG Out put 8-bi t dat a request s i gnal 11 BUSY Output Si gnal specif yi ng pri nt er [...]

  • Page 71

    Appendix es 70 2 Specification s Exam ple of Conn ection t o a Computer W hen RS -232C i s used: (IBM PC com patibl e) Com m uni cat i on cont rol : XON/XOF F or CT S/ DTR "PC" (DB25P ) 1 2 3 5 7 6 20 PRINTER (DB25P ) 1 3 2 20 7 4 5 F .GND TX D RXD CTS S.GND DSR DTR F .GND RXD TX D BUSY S.GND RT S CTS[...]

  • Page 72

    Appendix es 71 2 Specification s T ear-Off Fu nction Th e te ar- o ff fu nction elimi nates the waste o f l abel s w hen tear ing m anuall y . I t al l ows the paper t o autom at i cal l y adv ance t o the t ear pos i ti on a fte r p r int in g . W hen thi s f unc ti on i s tur ned on, paper wil l be f ed t o t he m anual tear posi ti on af ter pr [...]

  • Page 73

    Appendix es 72 2 Specification s • T ear - O f f F u n c t i on 2. Tear-o ff w hen pri nt ing • If set, t he t ear-of f feature will star t i f no dat a i s t ransm i tt ed f r om the c om puter af t er pri nti ng. I f dat a i s tr ansmi t t ed cont i nuously f rom the c om put er, the t ear -of f func t ion will be suppres sed. T ear-of f i s [...]

  • Page 74

    Appendix es 73 2 Specification s • T ear - O f f F u n c t i on 3. Tear-of f w hen feed i ng • The paper is fed to the tear po sitio n. • W hen the m anual t ear i ng i s needed, tear t he l abel at thi s t i m e. • Perf orm nex t f eedi ng or label pr in t ing . If the F eed key i s pressed or next pr i nt dat a i s transm i tt ed f rom th[...]

  • Page 75

    Appendix es 74 2 Specification s Cut Position Adju stmen ts • Th e cu t p os itio n ca n be s pecifi ed wit h th e ‘ fnnn’ o f the sy ste m -lev el c om m ands. W hen the te ar -o f f fun ction i s turned on, t he f ollowi ng i ni ti aliz ati on v al ue is se t in the pr i nter . Ini t i al i zat i on v alue: f nnn = f 73 5 (73. 5 m m ) The v[...]

  • Page 76

    Citi ze n Ame rica Corp o ra tio n 831 S. Dougla s S tree t, Suite 121 El Segundo , CA 90245 (310) 643-9825 U.S.A. Citizen S ystems Europe Ltd. Me ttinge r S trasse 11 73728 Es slingen Ge rma ny 337 Bath Roa d, S lough Be rkshire , SL1 5PR United Kingdom JE 99507-01 ( 70903891 ) P r i n t e di nJ a p a n[...]