Crestron TPMC-8T manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Crestron TPMC-8T. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Crestron TPMC-8T ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Crestron TPMC-8T décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Crestron TPMC-8T devrait contenir:
- informations sur les caractéristiques techniques du dispositif Crestron TPMC-8T
- nom du fabricant et année de fabrication Crestron TPMC-8T
- instructions d'utilisation, de réglage et d’entretien de l'équipement Crestron TPMC-8T
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Crestron TPMC-8T ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Crestron TPMC-8T et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Crestron en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Crestron TPMC-8T, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Crestron TPMC-8T, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Crestron TPMC-8T. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Operations Guide[...]

  • Page 2

    This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, pr oduct names and tradem arks are the proper ty of their respective owners. Windows ® , Windows ® XP and W indows ® Vista are registered tradem arks of Microsoft Co rp[...]

  • Page 3

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Contents Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T 1 Introduc tion ................................................................................................................... ............ 1 Features and Functions .........................................................[...]

  • Page 4

    [...]

  • Page 5

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T Introduction The Isys ® i/O TPMC-8T is a com pact, tabletop touchpanel feat uring the Windows ® XP Embedded OS to deliver a versatile con trol solution with blazing ly fast performance and native capabilities for b rowsing the Intern [...]

  • Page 6

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Tactile Controls An integrated 5-way thumbpad and up/ down arrow buttons add quick access and tactile response for contro lling functions ranging from si m ple volume adjustm ent and channel selection to on-screen menu navig ation or even p an/tilt camera control. Four additional “hard [...]

  • Page 7

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Intercom and Telephone Built-in IP intercom capability facilitates direct panel-to-p anel intercom and monitori ng right over the wired or wirele ss LAN. New Crestron SIP phone allows 2-way comm unication between touchpanels as well as with traditional PSTN (public switched telephone net [...]

  • Page 8

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Specifications Specifications for the TPMC-8T are listed in the following table. TPMC-8T Specifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT active matrix color LCD Size 8.4 inch (21.3 cm) diagonal Aspect Ratio 4:3 SVGA Resolution 800 x 600 pixels Brightness 200 nits[...]

  • Page 9

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel TPMC-8T Specifications (Continued) SPECIFICATION DETAILS RF Wireless (Continued) 3 Range 30 feet (10 meters) @ 54 Mbps; range and speed vary based upon environmental conditions Gateway Requires a CEN-WAP-ABG or similar 802.11a/b/g wireless access point and Ethernet enabled Crestron 2-Seri[...]

  • Page 10

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T 2. By design, the panel will not lo ad dynamic graphics if they are located on a password protected FTP or HTTP server. 3. Refer to website or contact Crestron for a curr ent list of compatible devices and em bedded applications. To ensure reliable perform ance, new device drivers and app[...]

  • Page 11

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel TPMC-8T Overall Dimensions (T op, Front and Rear Views) 9.69 in (24.60 cm) 6.21 in (15.77 cm) 3 4 5 8 7 6 1 2 Rear view of bas e with cover remov ed 10 9 11 Top view of touc hpanel Operations Guide – DOC. 6567C Isys i/O™ 8.4 ” TableTop WiFi Touchpanel: TPMC-8 T • 7[...]

  • Page 12

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T TPMC-8T Overall Dimens ions (Side Views) 8.16 in (20.71 cm) 7.78 in (19.75 cm) 8.21 in (20.85 cm) 0.92 in (2.32 cm) 2.95 in (7.49 cm) 13 9 12 11 Connectors, Controls & Indicators # CONNECTORS, CONTROLS & INDICATORS DESCRIPTION 1 STYLUS Used to “tap” or to do “select and drag[...]

  • Page 13

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Connectors, Controls & Indicators (Continued) # CONNECTORS, CONTROLS & INDICATORS DESCRIPTION 10 LAN 4 GREEN LED YELLOW LED PIN 8 PIN 1 (1) 8-wire RJ-45 w ith tw o LED indicators; 10BASE-T/100BASE-TX Ethernet port; Green LED indicates link status; Yellow LED indicates Ethernet act[...]

  • Page 14

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Industry Compliance As of the date of manufact ure, the TPMC-8T has been tested and found to com ply with specifications for C E marking and standards per EM C and Radiocomm unications Compliance Labell ing. Federal Communications Commissi on (FCC) Compliance Statement This device complie[...]

  • Page 15

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Setup Network Wiring When wiring the Ethernet network, consider the foll owing: • Use Crestron Certified Wire. • Use Crestron power supplies for Crest ron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredict able results or dam age t[...]

  • Page 16

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Via USB Keyboard 1. Attach a USB keyboard (refer to “Hardware Hookup” on page 44 for details). 2. Open the “Validate User Account Info” wi ndow (shown below) by pressing Ctrl+Alt+Shift on the keyboard. “Validate User Account Info” Window 3. Enter the user account tpmcadmin , a[...]

  • Page 17

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Setup/Calibrate” Window 3. Select Enter Setup Mode . The setup menu will be displayed as sho wn in the following diagram. NOTE: Select Exit Setup Mode to exit the setup menu. TPMC-8T Setup Menu NOTE: Another way to enter the setup m enu (after a project has been loaded) is to touch t[...]

  • Page 18

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T NOTE: The Battery and Power Down sections of the setup menu are not appli cable to the TPMC-8T and are not used. NOTE: To allow the touchpanel to upload projects, Standby is disabled until approximate ly five mi nutes after the project is l oaded. NOTE: The Install button is reserved fo r[...]

  • Page 19

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel access to embedded application files (Word, Excel, PowerPoint, etc.) and provides a location to save files. To fu rther customize the installation, networ k drives containing compi led touchpanel project fil es can also be mapped. “Network Connections” Window To add a new network conn[...]

  • Page 20

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T which starts on page 62 or “Appendix B: TPMC-8T Security Pack (Int el PROSet)” which starts on page 66 for deta ils). Touch Close to return to the setup menu. Touch Screen When Touch Screen is touched, the calib ration screen will be displayed . Touch the screen to begin the calibrati[...]

  • Page 21

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel NOTE: If External is checked, the display l ist cannot be viewed via Crestron Toolbox. “Project and Firmware” Window (Project Tab) The Firmware tab of the “Project and Firm ware” window (refer to illustration below) displays the Current Loaded Firmware and also has a Load New Firm[...]

  • Page 22

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Audio The Audio button opens the “Audio Setup” window. Overall All Au dio volume and balance controls and a Mute checkbox are availabl e as well as volume and bal ance controls and Mute checkboxes for Wave Out and Microphone In . The Microphone In settings also include a Boost checkbo[...]

  • Page 23

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Embed Apps (Embedded Applications) The Embed Apps button opens a window that perm its you to set internet security t o different levels for different types of internet sites. “Embedded Apps” Window Three security levels ( High , Medium and Low ) can be selected for each of the three z[...]

  • Page 24

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T A list of trusted si tes can be created and edited by touching Add/Remove Trusted Sites . Touching this button will open the “Trust ed Sites” window. From here, trusted sites can be added and edited. Sit es are listed by dom ain name or IP address. Once all sites have been entered, t [...]

  • Page 25

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Biometric The built in fingerprin t scanner makes user identification easy. Up to 10 fin gers can be scanned for each user. Each finger scan is able to trigger a join and/or an automated act ion (such as entering setup m ode, wake, sleep, etc.). Touching Biometric will display the “Biom[...]

  • Page 26

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Add New User Wizard” First Window After entering a User ID and selecting which finger to scan, touch Next . NOTE: A valid User ID that does not already exist m ust be entered in order to move onto the next st age of enrollment . Only one User ID should be used per person. “Add New [...]

  • Page 27

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel You will be instructed to swip e or slide the selected finger o ver the sensor. “Add New User Wizard” Window - Ready For Swipe You will need to swipe or slide the selected finger over th e sensor a few times and will see a count for how many swipes have occurred. For each swipe, you w[...]

  • Page 28

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Add New User Wizard” Window - Showi ng “Enrollment Complete” Message The next window allows you to ente r a user name, set a category (i .e. a user defined grouping such as “admin” or “guest ”, etc.), join number and/or an aut omated acti on to associate with the finger s[...]

  • Page 29

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Configuration Properties” Window - Showing New User ID and Scan Data If more than one finger is to be enrolled, touch Add (in the lower half of the window). Touch OK to return to the setup m enu or touch Edit (in the lower h alf of the window) to access the “User Bi ometr[...]

  • Page 30

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Biometric Information” Window If the finger swipe matches one in the tou chpanel’s database, it will show an “Identification Ma tch Found” message along wi th the matching Unique ID , Name and Finger . “Biometric Information” Window - Showing Match Found If the finger swipe[...]

  • Page 31

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Information” Window - Showing No Match Found If the touchpanel is u nable to read the finger swip e, it will show a message indicating the type of error. In the exampl e below, it shows the “Swipe Too Short” message. “Biometric Information” Window - Showing Swipe Er[...]

  • Page 32

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Biometric Configuration Prope rties” Window (Categories) To create a new category, touch Add to open the “Category B iometric Inform ation” window. “Category Biometric Information” Window Touch OK to accept (or touch CANCEL to cancel) and return to the “Biometric Configurat[...]

  • Page 33

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Configuration Pr operties” Window (Events) Touching the do wn arrow will open a dro p down list of ev ents. “Biometric Configuration Properties” Window - Showing Event List (Events) Operations Guide – DOC. 6567C Isys i/O™ 8.4 ” TableTop WiFi Touchpanel: TPMC-8 T ?[...]

  • Page 34

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T The following are the events that can be selected: 1. Error: An error occurred while trying to id entify the swiped finger. It could be any of the events li sted below from #6 through #13. 2. Finger detected: A finger has been detected and id entification will start. 3. Identifying: The s[...]

  • Page 35

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Data” window in Toolbox Hard Buttons Touching Hard Buttons will display a screen that provides visual feed back for all button presses. Pressing hard keys 2 through 4, t he up or down buttons or any of the buttons on the 5-way thumbpad will result in its corresponding numbe[...]

  • Page 36

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Keyboard Touch Keyboard to display the on-screen key board. The on-screen keyboard can be used in an identical manner to a physically connected keyboard. It can be used in any of the em bedded applications, for example, to enter a web address or to enter data into a spreadsheet, etc. The [...]

  • Page 37

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Diagnostic Touch Diagnostic to displ ay the firmware versi on number, view Installed Packs and to reset the end user license from the “Diagnostics” window. “Diagnostics” Window Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron[...]

  • Page 38

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Message Configurations Proper ties” Window (Popup Messages Tab) NOTE: The Passcode Messages tab in the “Message Configurations Propert ies” window is not applicabl e to the TPMC-8T and is not used. There are various types of popup messages. The button associated with each type ( [...]

  • Page 39

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel • Checking Connection: A yellow popup m essage appears when the panel is experiencing network issues. • Disconnected, Trying to Reconnect…: A red popup message appears when the panel loses co nnection with the co ntrol system. A control for popup me ssage Translucence is also provid[...]

  • Page 40

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Ethernet Setup” Window (Atheros) “Ethernet Setup” Window (Intel PROSet) NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” li ne is seen in the “Ethernet Setup” window. 36 • Isys i/O™ 8.4” TableTop WiFi Touchpan el: TPMC- 8T Operations Guide – DOC. 6567C[...]

  • Page 41

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel NOTE: When the wired LAN connection on the TPMC-8T is used, the touchpanel auto-switches to wired Ethernet communi cations. When the connection is not used, the TMPC-8T will seamlessly switch over to WiFi. NOTE: Refer to the Crestron website ( www.crestron.com ), online help Answer ID 462[...]

  • Page 42

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Wireless Network Connection Proper ties” Window (Wireless Networks) NOTE: The link at the bottom of the window which says “Learn about setting up a wireless network configurati on” is not supported at t his time. From here you can add or re m ove wireless access points (W AP s) o[...]

  • Page 43

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Touch Refresh network list to scan for available access points. The TPMC-8T is already confi gured for DHCP. To establish stati c processing or to switch between DHCP and static IP, use the General tab of the “Wireless Network Connection Properties” wi ndow (refer to picture on page 3[...]

  • Page 44

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Internet Protocol (TCP/I P) Properties” Window Transmission Cont rol Protocol/Internet Protocol (TCP/IP) is a set of prot ocols that defines how to transfer data between two com puters. TCP monitors and ensures correct transfer of data. IP receives the da ta from TCP, breaks it up in[...]

  • Page 45

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “IP Table Setup” Window The IP ID is the ID number that is used to id entify the touchpanel in the control system’s IP ta ble. The IP ID should mat ch the IP ID set in the SIMPL Windows program. Identity Touch Identity to open the “Network ID” window. The “Network ID” window[...]

  • Page 46

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Sharing Touch Sharing to open the “Configure Shared Folders” window. This wi ndow is used to set up shared folders. Sharing en ables remote com puters to view and/or modify fi les stored on the touchpanel. “Configure Shared Folders” Window Touch Add New Share… to browse and add [...]

  • Page 47

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel WiFi Status Details The WiFi Status section of t he setup menu contai ns a bar graph showing the strength of the WiFi signal as well as an indi cator to show when the TPMC-8T is communicating with a wireless access point (W AP). SSID, BSSID, IP and MAC addresses are also shown. Docking St[...]

  • Page 48

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Hardware Hookup Ventilation The TPMC-8T should be used in a well-ventilated area. To prevent overheating, do not operate th is product in an area that exceeds the environmental temperature range li sted in the table of specifi cations. Connect the Device When ma king connections to the TP[...]

  • Page 49

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Recommended Cleaning Keep the surface of the touchs creen free of dirt, dust or other materials that could degrade optical properties. Long-te rm contact with abrasi ve material s can scratch the surface, which may detrimen tally affect im age quality. For best cleaning results use a clea[...]

  • Page 50

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be vi ewed in the Online Help section of the Crestron website . To post a question or view questions y ou have submitted to Crestron’s True Blue Support, log in at h[...]

  • Page 51

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Locating the TPMC-8X in the Device Librar y • The system tree of the control system displays the device in the appropri ate slot with a default IP ID as shown in the following illustratio n. C2Net Device, Slot 8 • Additional TPMC-8T devi ces (shown as TPMC-8X) are assigned different I[...]

  • Page 52

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “TPMC-8X Device Settings” Window • The ID code specified in the SIMPL Windows program m ust match the IP ID of each unit. Program Manager Program Manager i s the view where programm ers “program” a Crestron control system by assigning signals to sym bols. The symbol can be viewe[...]

  • Page 53

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel more inform ation about how to use Sound R ecorder, refer to its User’s Guide and extensive help information pr ovided with the software. Also refer to the help file in VT Pro-e to learn how to use its audio t ool, Sound Manager, to att ach WAV files t o a touchpanel project. Pre-record[...]

  • Page 54

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Relationship of Bits to Colors NUMBER OF BITS NUMBER OF COLORS 1 bit Black and White 2 bits 4 Colors 4 bits 16 Colors 8 bits 256 Colors 16 bits 65,536 Colors (Highcolor) 24 bits 16.7 million Colors (Truecolor) 32 bits 16.7 million Colors plus Transparency When creating a VT Pro-e project [...]

  • Page 55

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel MultiByte International Characters Most languages use a single byt e of eight bits to represent a charact er, e.g. English, French, German, Hebrew, Russian, Thai, etc. Multibyte character fonts require more than th e usual eight bits to specify a character. This occurs when a language has[...]

  • Page 56

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T • Four analog joins can be assigned to each application to dynamically change position and size. • One digital feedback join or one analog joi n can be assigned to dynamicall y show/hide an application. Embedded Applications in Proj ectView (Shown as TPMC-8X) Right-click on any of the[...]

  • Page 57

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Sample of an “Embedded App lication Properties” Window Programming Embedded Windows Applications The following diagram (shown as TPMC-8X) is an example of a basic SIMPL program that enables y ou to open/close an embedded appl ication. The example program is discussed fol lowing the di[...]

  • Page 58

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Internet Explorer, we must keep the l ogic synchronized. If we do not, the toggle will get out of sync. Sim ilarly, using the reserved join to launch the em bedded application would result in the applicat ion being open, but the state of the toggle remai ning low, so a one-shot is used to[...]

  • Page 59

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Uploading and Upgrading Crestron recomme nds using the latest pr ogramm ing software and that each device contains the latest firmware to take advantage of the m ost recently released features. However, before attempting to upload or upgrade it is necessary to establish comm unication. Es[...]

  • Page 60

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Firmware Check the Crestron website to fi nd the latest firm ware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-8T firm ware via Crestron Toolbox. 1. Establish serial or TCP/IP comm unications with the TPMC-8T [...]

  • Page 61

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Operation Power Modes The TPMC-8T has three power modes: On, Standby and Off. Refer to the foll owing table for details. TPMC-8T Power Modes POWER MODE DETAILS On Normal operating mode. Initiated with power button on left side of touchpanel. Standby Backlight is turned off to conserve pow[...]

  • Page 62

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T 4. Email Viruses There is no e-mail client installed on the TPMC-8T, so email-based viruses cannot be executed. 5. Viruses that attack web/FTP servers The TPMC-8T does not run a web or FTP server and is therefore not l istening to port 21 or 80. The only ports the syst em list ens to are [...]

  • Page 63

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Problem Solving Troubleshooting The following table provides correct ive action for possible troubl e situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-8T Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION TPMC-8T is of[...]

  • Page 64

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T TPMC-8T Troublesh ooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION No IP address configured/obtained on the TPMC-8T. Refer to “Ethernet Details” which starts on page 35 to define IP addresses. If the TPMC-8T is set up to use DHCP (not recommended), you can use the WAP wi[...]

  • Page 65

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Further Inquiries If you cannot locate specific i nformation or have questi ons after reviewing this guide, please take advantage of Crestron' s award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help sect ion [...]

  • Page 66

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Appendix A: TPMC-8T Security Pack (Atheros) In some situations, such as when your wireless access point is connected to a RADIUS (Remote Authenticati on Dial In User Service) server, authentication is required before network access is granted. In order to gain access in this infrastru ctu[...]

  • Page 67

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Atheros Client Utility” Window (Profile Management Tab) NOTE: Leave the Disable WLAN if LAN is Connected box unchecked. Touch New… to open the “Profile M anagement” wi ndow. “Profile Management” Window (General) Enter a name for the profile in Profile Name and the name of y[...]

  • Page 68

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Profile Management” Window (Security) Select one of the Security Options . Depending on your choice, one of the drop down boxes to the right, either WPA/WPA2 EAP Type or 802.1x EAP Type , will become enabled. Use the drop down box to m ake your selection, then touch Configure… . ?[...]

  • Page 69

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Selecting Validate Server Id entity will enable the Trusted Roo t Certification Authorities drop down box. Selecting Certificate in the When connecting, use: section , will enable the Select a Certificate drop down box. Fill in the User Name , Password and Confirm Password boxes, then tou[...]

  • Page 70

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Appendix B: TPMC-8T Security Pack (Intel PROSet) In some situations, such as when your wireless access point is connected to a RADIUS (Remote Authenticati on Dial In User Service) server, authentication is required before network access is granted. In order to gain access in this infrastr[...]

  • Page 71

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Profiles” Window Touch Add… to open the “Create Wireless Prof ile” window’s “General Settings”. “Create Wireless Profile” Window (General Settings) Operations Guide – DOC. 6567C Isys i/O™ 8.4 ” TableTop WiFi Touchpanel: TPMC-8 T • 67[...]

  • Page 72

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Enter a name for the profile in Profile Name and the name of your wireless net work in Wireless Network Name (SSID) . Touch Next >> to proceed to “Security Settings”. “Create Wireless Profile” Window (Security Settings – PEAP User) Use the drop down boxes to select your Ne[...]

  • Page 73

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Create Wireless Profile” Window (S ecurity Settings – PEAP Server) Leave both checkboxes in the Step 2 of 2: PEAP Server part of the window unchecked, then touch OK . The “Profiles” window will now show your authenticated access point. “Profiles” Window - Showing Authentica[...]

  • Page 74

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Intel ® PROSet/Wireless” Window - Showing Connection 70 • Isys i/O™ 8.4” TableTop WiFi Touchpan el: TPMC- 8T Operations Guide – DOC. 6567C[...]

  • Page 75

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Appendix C: TPMC-8T Multi-Language Pack The TPMC-8T Multi-Language Pack adds s upport for 32 international languages in addition to the default Engl ish language support in the TPMC-8T. This allows the user to view documents written in those languages by all the em bedded apps in the touc[...]

  • Page 76

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Software License Agreement This License Agreement (“Agreement”) is a legal contract be tween you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for so ftware referenced in this guide, which in cludes computer software and as applicab[...]

  • Page 77

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel If You are a business or organization, You agree that upon reque st from Crestron or its author ized agent, You will within thirty (30) days fully document and certify that use of any and a ll Software at the time of the request is in conformity with Y our valid licenses from Crestron of [...]

  • Page 78

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise m ay be returned for credit, exchange or service without pri o r authorization from CRESTR ON. To obtain warranty service for CR ESTRON products, contact an authorized CRESTRON dealer. On ly authorized CRE[...]

  • Page 79

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Microsoft ® Windows XP ® Embedded End User License Agreement • You have acquired a device (“DEVICE”) th at includes software licensed by Cres tron Electronics from Microsoft Licensing Inc. or its affiliates (“MS”). T hose installed software products of MS origin, as well as as[...]

  • Page 80

    Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T • Maximum Number of Processors. The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE. • Remote Boot Feature. Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation Services tool. You may use the Remote B oot [...]

  • Page 81

    Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel This page is intention ally left blank. Operations Guide – DOC. 6567C Isys i/O™ 8.4 ” TableTop WiFi Touchpanel: TPMC-8 T • 77[...]

  • Page 82

    Crestron Electronics, Inc. Operations Guide – DOC. 6567C 15 Volvo Drive Rockleigh, NJ 07647 (2017770) Tel: 888.CRESTRON 05.09 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.[...]