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Datamax E-3202 manuel d'utilisation

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Tout d'abord, le manuel d’utilisation Datamax E-3202 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Datamax E-3202
- nom du fabricant et année de fabrication Datamax E-3202
- instructions d'utilisation, de réglage et d’entretien de l'équipement Datamax E-3202
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Datamax E-3202 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Datamax E-3202 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Datamax en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Datamax E-3202, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Datamax E-3202, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

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Table des matières du manuel d’utilisation

  • Page 1

    E-3202 Cash Drawer Operator’s Manual Datamax International Herbert House 12 Elizabeth Way, Pinnacles Harlow, Essex CM19 5FE UK Phone: +44 1279 772200 Fax: +44 1279 424448 Asia-Pacific 19 Loyang Way #01-01 CILC Building Singapore 508724 Phone: +65 542-2611 Fax: +65 542-3611 Corporate Headquarters 4501 Parkway Commerce Blvd. Orlando, Fl 32808 Phone[...]

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    [...]

  • Page 3

    Copyright Information: Firmware (Software) Agreement The enclosed Firmware (Software) resident in the EPROM’s is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit any other person or party to , duplicate or copy the EPROM?[...]

  • Page 4

    Agency Compliance and Approvals: This device complies with FCC CFR 47 Part 15 Class B and ICES-003-B. The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN 55022 (1993) Class B EN 55024-1 (1998) C US Listed UL1950 Information Technology Equipment As an Energy [...]

  • Page 5

    Important Safety Instructions: This printer has been carefully designed to give you many years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: Ø Carefully read the installation and operating instructions provided with your printer.[...]

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    [...]

  • Page 7

    i Printer Overview 1.0 Introducti on ................................................................... 1 1.1 About this Printer .......................................................... 2 Getting Started 2.0 Before using the Printer ................................................ 3 2.1 Inspecting the Printer ....................................[...]

  • Page 8

    ii Maintenance and Troubleshooting 5.0 Introduction ................................................................. 27 5.1 Cleaning ...................................................................... 27 5.2 Trouble Shooting ......................................................... 28 5.3 Transportation and Storage .............................[...]

  • Page 9

    E-3202/Cash Drawer Printer 1 1.0 Introduction The E3202/Cash Drawer hereafter referred to as ‘the printer’, is a high quality/low cost direct thermal receipt printer. The printer’s design and small footprint makes it a perfect choice for applications such as point of sale receipts, office, warehousing, and barcode applications. This manual pr[...]

  • Page 10

    2 E-3202/Cash Drawer Printer 1.1 About this Printer This printer offers the following standard features: Standard Features Printing Ø Direct Thermal Printing Ø 203 DPI, 8 dots/mm Memory Ø SRAM 256 KB Ø Flash 512 KB Interfaces This printer is equipped with: Ø RS-232 serial interface via a mini-DIN socket. Ø Epson 24V compatible cash drawer int[...]

  • Page 11

    E-3202/Cash Drawer Printer 3 2.0 Before using the Printer Inspect the shipping container(s) for damage , if damage is evident notify the shipping company to report the nature and extent of the damage. The printer is carefully packaged to avoid any damage during transit. In order to operate the printer you will need to remove the packaging materials[...]

  • Page 12

    4 E-3202/Cash Drawer Printer 2.2 Media Requirements The following is a limited overview of media characteristics. For complete information and advice regarding your specific application needs, always consult a qualified media specialist or a Datamax Media Representative. Paper Specifications: Media Type: Continuous Thermal Receipt Paper Min. Media [...]

  • Page 13

    E-3202/Cash Drawer Printer 5 3.0 Introduction This chapter explains how to connect your printer and load media. 3.1 Connecting the Printer 1. Connect the Communication Cable’s mini-DIN connector to the printer and the other end (DB9S) to the host. Warning: DO NOT connect a mouse or other peripheral equipment to this connector. 2. Connect the cash[...]

  • Page 14

    6 E-3202/Cash Drawer Printer 3.2 Loading Media This section explains the loading instructions for loading the printer with media. 1. Open the Bay Door by pressing upward with your thumb as shown. See Appendix C for more information. 2. Place the Media Roll into the printer, the edge of the media should be against the Fixed Paper Guide. The roll sho[...]

  • Page 15

    E-3202/Cash Drawer Printer 7 3.3 Optional Mounting Bracket An optional Mounting Bracket is available for installations that require a solid fixed mount. 1. Depending on your mounting surface the Mounting Bracket can be secured using Screws, Bolts, Double-sided tape, or Velcro strips. 2. Hook the front of the printer under the Mounting Bracket Tab. [...]

  • Page 16

    8 E-3202/Cash Drawer Printer[...]

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    E-3202/Cash Drawer Printer 9 Right-hand button: Left-hand button: . 4.0 Printer Operation This section will explain in detail the functions of the printer’s buttons and indicators, operating modes, and settings. 4.1 Buttons and Indicators 4.1.1 Buttons The printer is equipped with two push buttons. These multi-function buttons are sensitive to th[...]

  • Page 18

    10 E-3202/Cash Drawer Printer 4.1.2 Operating Modes and Indicator Status Red Indicator Green Indicator Mode Comments OFF OFF PRINTER OFF See Section 4.1.3 OFF Flashing IDLE See Section 4.1.3 ON ON ONLINE See Section 4.1.3 ON OFF OFFLINE See Section 4.1.3 Flashing OFF ERROR See Section 4.1.4 ON ON DUMP See Section 4.1.4 ON Flashing SETTING See Secti[...]

  • Page 19

    E-3202/Cash Drawer Printer 11 Button Functions Continued… Short Push: Toggles ONLINE Mode on and off. Long Push: Turns the printer off. Short Push: Not Used. Long Push: Not Used. Short Push: Toggles ONLINE Mode on and off. Long Push: Turns the printer off. Short Push: Printer will feed one blank line. Long Push: Printer will feed one blank page.[...]

  • Page 20

    12 E-3202/Cash Drawer Printer 4.1.4 Other Modes There are only three possible error conditions, they are as follows: Error Cause Action Paper Out The printer is out of media stock or the stock has been loaded incorrectly. Replace or correctly load Stock. Head Up The printer ‘Lid’ is not down and latched. Be sure the ‘Lid’ is down and latche[...]

  • Page 21

    E-3202/Cash Drawer Printer 13 Other Modes Continued… Your printer is equipped with a flash memory. The software loaded in the flash memory can be updated by a downloading procedure. When in DOWNLOAD mode the printer indicators will alternatively blink and at the end of the operation the printer will automatically switch to OFF. As you may change [...]

  • Page 22

    14 E-3202/Cash Drawer Printer 4.1.5 Autotest Printout The printer performs an Autotest and prints a test page in order to check the printhead and diagnose print quality. ‘Autotest’ is printed on the first line. To perform this test; turn the printer off (both lights off). Then press and hold the right button until the Autotest begins to print.[...]

  • Page 23

    E-3202/Cash Drawer Printer 15 4.2 Emulation Choices The table below outlines emulation choices for the E-3202 with Cash Drawer printer with version A00.02 firmware and greater. . Emulation Name Uses ESC/POS  ESC/POS  is the native language of the E-3202 • Custom programs designed to control the E-3202 • POS system software that uses Epson[...]

  • Page 24

    16 E-3202/Cash Drawer Printer 4.3 Common Configurations What do you want to do with the E-3202? There are several options. Find the description that best matches your project and follow the setup directions. If you want to…. Do this… Print with application software written specifically for the Epson ESC/POS  language . 1. Setup the E-3202 pr[...]

  • Page 25

    E-3202/Cash Drawer Printer 17 If you want to configure your E-3202 for this… Do this… The Datamax/Seagull driver and ESC/POS  applications all require that you set the printer to ESC/POS  emulation. . 1. Make sure that a roll of continuous thermal paper is installed in your E-3202. 2. With your E-3202 powered up and both lights on, press [...]

  • Page 26

    18 E-3202/Cash Drawer Printer The generic Epson compatible 24-pin Windows printer driver. 1. Make sure that a roll of continuous thermal paper is installed in your E-3202. 2. With your E-3202 powered up and both lights on, press the left-hand button (ON-LINE/YES), and hold it down until both lights go off. The E-3202 is now off. 3. Hold both button[...]

  • Page 27

    E-3202/Cash Drawer Printer 19 4.4 Connecting t o an ESC POS Terminal The default configuration of your printer is ESC/POS. Check your Terminal communication parameters and change the printer settings to match your terminal settings. Default Communication parameters Speed: 9600 baud Data: 8 bits Parity: None Control: Hardware To check the current em[...]

  • Page 28

    20 E-3202/Cash Drawer Printer 4.5 Connecting to a PC The default configuration of your printer is ESC/POS. In order to use your printer with a PC you will need to check the setting of your printer and install the printer driver on your PC. Follow the steps below to configure your printer for use with a PC. PC parameters Your printer will use the Da[...]

  • Page 29

    E-3202/Cash Drawer Printer 21 5. If the communication settings are correct press No. If they are not correct press Yes and modify them by pressing Yes to accept the setting and No to change it. 6. When the desired communication settings are chosen press Yes to enter the emulation menu. 7. You are now in the emulation menu. Press Yes to print the cu[...]

  • Page 30

    22 E-3202/Cash Drawer Printer Printing The List Of Parameters While the printer is turned OFF, switch to the Setting Mode by pushing simultaneously both buttons for at least two seconds. The printer prints the following settings (Standard configuration): D atamax E-3202 Version: AA xx.xx PRESENT SETTINGS Communication parameters Speed: 9600 baud Da[...]

  • Page 31

    E-3202/Cash Drawer Printer 23 COMMUNICATION PARAMETERS Data transmission choice of the serial port with the terminal. 1200 baud 2400 baud 4800 baud 9600 baud 19200 baud 38400 baud 57600 baud 115000 baud To skip push NO. When the selected choice is displayed push YES. Format of the serial bus 8 bits 7 bits To skip push NO. When the desired setting i[...]

  • Page 32

    24 E-3202/Cash Drawer Printer EMULATION Epson-24 pin Custom 1 Reserved 1 ESC/POS  To skip push NO. When the desired setting is displayed push YES. CHARACTER SETS 850 (International) 852 (Latin 2) 857 (Turkish) 860 (Portuguese) 861 (Island) 862 (Hebrew) 863 (French) 858 (International with the ‘Euro’ symbol) 437 (English, USA) To skip push NO[...]

  • Page 33

    E-3202/Cash Drawer Printer 25 PAGE Line spacing 6 lpi 8 lpi To skip push NO. When the selected choice is displayed push YES. MEDIA Media Paper Labels (not used) To skip push NO. When the selected choice is displayed push YES. OTHER Automatic line skip after enter Yes No To skip push NO. When the selected choice is displayed push YES. Automatic ente[...]

  • Page 34

    26 E-3202/Cash Drawer Printer Contrast by 5% The printer keeps the contrast selected in the preceding menu in memory and offers you the choice to modify it by steps of 5 % : example if you have chosen +40 in the precedent menu, the choice will be +55% +50% +45% +40% –35% – 30% -25% To skip push NO. When the selected choice is displayed push YES[...]

  • Page 35

    E-3202/Cash Drawer Printer 27 5.0 Introduction This chapter covers the cleaning recommendations as well as some printer troubleshooting. Periodic maintenance will guarantee continued optimum printer performance. 5.1 Cleaning Ø Turn the printer OFF Ø Regularly clean the printer case with a damp cloth Ø Do not use liquid cleaners or aerosol cleane[...]

  • Page 36

    28 E-3202/Cash Drawer Printer 5.2 Trouble Shooting Problems are sometimes caused by simple "faults" which can easily be corrected without the help of a service technician. Listed below are common problems and their resolutions. Problem/Symptom Resolution HARDWARE Lights do not come on Make sure that the power cable is properly inserted in[...]

  • Page 37

    E-3202/Cash Drawer Printer 29 Problem/Symptom Resolution HARDWARE (Cont.) Paper bay door will not close. It is possible that your roll of paper is too large. Unwrap enough of the media to enable the paper bay door to close. It is also possible that one or both of the platen clips has closed. Use your thumb to open the platen clips and then try clos[...]

  • Page 38

    30 E-3202/Cash Drawer Printer Problem/Symptom Resolution SOFTWARE The printout includes linear gaps between lines of print. Disable the AUTO LF and AUTO FF in the E-3202 configuration. The printer will not print. Make sure that you have configured your printer correctly. Verify the following settings: • Select an emulation that will accommodate y[...]

  • Page 39

    E-3202/Cash Drawer Printer 31 5.3 Transportation and Storage Before transporting or storing your printer, please follow the following steps: 1. Turn the printer OFF 2. Unplug all attached cables 3. Place the printer in its original box 4. If you plan to use the printer in a foreign country, before plugging your printer to the local power supply, ve[...]

  • Page 40

    32 E-3202/Cash Drawer Printer[...]

  • Page 41

    E-3202/Cash Drawer Printer 33 6.0 Pr inting ITEM SPECIFICATION Printing technology Direct thermal, fixed head Resolution 203 DPI 8 dots/mm Printing Mode Text or graphics Printing width 3.35” (85mm) Printing speed up to 2”/s (50mm/s) Character size (H. x V.) 9 x 24 ; 12 x 24 ; 16 x 24 Maximum number of characters per line 9x24 12x24 16x24 80 mm [...]

  • Page 42

    34 E-3202/Cash Drawer Printer 6.1 Media See Section 2.2 for more information. ITEM SPECIFICATION Media type Direct thermal paper Maximum media width 3.35” (85mm) Roll dimensions 2.36” (60mm) maximum diameter 6.2 User Interface ITEM SPECIFICATION Power supply connector (rear) Jack type male socket Communication connector (rear) Mini-DIN socket R[...]

  • Page 43

    E-3202/Cash Drawer Printer 35 6.3.1 Cash Drawer Communications ITEM SPECIFICATION Communication type Cash Drawer kick-out interface Emulation Epson 24V (TM-T85, TM-T88) compatible Connector Type RJ12 Pin Assignments Pin# Signal 1 Frame Ground 2 Drawer kick-out signal 1 3 VCC = +24V 4 VCC = +24V 5 Drawer kick-out signal 2 6 Frame Ground 6.4 Electric[...]

  • Page 44

    36 E-3202/Cash Drawer Printer 6.6 Operation ITEM SPECIFICATION Approvals and Safety CE ; EN55022/B ; EN55024 ; EN60950 ; FCC15 ; UL1950 (US/C) Storage conditions (w/o paper) -4 to +140°F / RH = 5 to 90% -20 to +60°C / RH = 5 to 90% Operating conditions 32 to +122°F / RH = 5 to 85% 0 to +40°C / RH = 5 to 85% 6.7 List of Accessories ITEM SPECIFIC[...]

  • Page 45

    E-3202/Cash Drawer Printer A- 1 Character Sets and Barcodes Character sets The following character sets are available: Table 437[...]

  • Page 46

    A- 2 E-3202/Cash Drawer Printer Table 850[...]

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    E-3202/Cash Drawer Printer A- 3 Table 852[...]

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    A- 4 E-3202/Cash Drawer Printer Table 857[...]

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    E-3202/Cash Drawer Printer A- 5 Table 860[...]

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    A- 6 E-3202/Cash Drawer Printer Table 861[...]

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    E-3202/Cash Drawer Printer A- 7 Table 863[...]

  • Page 52

    A- 8 E-3202/Cash Drawer Printer ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex Char Dec He x Ctrl @ NUL 0 00 32 20 @ 64 40 ` 96 60 Ctrl A SOH 1 01 ! 33 21 A 65 41 a 97 61 Ctrl B STX 2 02 “ 34 22 B 66 42 b 98 62 Ctrl C EXT 3 03 # 35 23 C 67 43 c 99 63 Ctrl D EOT 4 04 $ 36 24 D 68 44 d 100 64 Ctrl E ENQ 5 05 % 37 25 E 69 45 e 101 6[...]

  • Page 53

    E-3202/Cash Drawer Printer A- 9 Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ç 128 80 á 160 A0 192 C0 Ó 224 E0 ü 129 81 í 161 A1 193 C1 ß 225 E1 é 130 82 ó 162 A2 194 C2 Ô 226 E2 â 131 83 ú 163 A3 195 C3 Ò 227 E3 ä 132 84 ñ 164 A4 196 C4 õ 228 E4 à 133 85 Ñ 165 A5 197 C5 Õ 229 E5 å 134 86 a 166 A6 ã 198 C6 µ 230 E6 ç 13[...]

  • Page 54

    A- 10 E-3202/Cash Drawer Printer Barcodes The printer supports the following barcode symbologies : Standard barcodes n UPC-A (+2, +5) n UPC-E (+2 +5) n EAN8 (+2 +5) n EAN13 (+2 +5) n Code39 (with/without CS) n ITF (with/without CS) n Code 2/5 n Code 93 n CODABAR n Code 128 (A, B, C, Autoswitching) n Code 128 EAN n Postnet (5, 6, 8, 9, 11) n EAN 128[...]

  • Page 55

    E-3202/Cash Drawer Printer B- 1 Printer cable Pin assignment Cable part number : 32-2490-01[...]

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    B- 2 E-3202/Cash Drawer Printer[...]

  • Page 57

    E-3202/Cash Drawer Printer C- 1 Opening Methods and Warnings There are several different ways to open the E-3202 depending on the size of the operator’s hand. Option #1. Grasp the E- 3202 in the palms of both hands. Using your thumbs against the front edge of the E-3202 paper bay door, push up to open the door. Option #2. Hold the base of the E-3[...]

  • Page 58

    C- 2 E-3202/Cash Drawer Printer Option #3. Hold the base of the E-3202 in one hand. Using the other hand, place your fingers against the back of the paper bay door. Using your thumb on the front edge of the paper bay door, pull the door open. Warnings DO NOT connect this printer to any type of telephone line, telephone equipment or any other periph[...]

  • Page 59

    E-3202/Cash Drawer Printer D- 1 Datamax Barcode Products Limited Warranty Statement E-3202/Cash Drawer Printer Printer Datamax warrants to Purchaser that under normal use and service, the E-3202, (with the exception of the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of (365) days from t[...]

  • Page 60

    D- 2 E-3202/Cash Drawer Printer Thermal Printhead This warranty is limited to a period of one year, (365 days), or 1,000,000 linear inches of use, whichever comes first, for the E-3202 thermal printhead. This one year (365 days) warranty is valid only if a Datamax - approved thermal media is used, as defined in the then current Datamax list of appr[...]

  • Page 61

    E-3202/Cash Drawer Printer D- 3 General Warranty Provisions Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supplies, or software. Software is licensed on an “as is” basis without warranty. Except and to the extent expressly provided in this warranty and in lieu of all other warranties, th[...]

  • Page 62

    D- 4 E-3202/Cash Drawer Printer[...]