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Dell 400 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Dell 400. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Dell 400 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dell 400 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Dell 400 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Dell 400
- nom du fabricant et année de fabrication Dell 400
- instructions d'utilisation, de réglage et d’entretien de l'équipement Dell 400
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dell 400 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dell 400 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dell en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dell 400, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dell 400, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Dell 400. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    www .dell.com | support.dell.com Dell™ XPS™ 400 Owner’ s Manual FlexBay s (2) for optional floppy drive or optional Media Card Reader hard-drive activity light power button microphone connector headphone connector CD or DVD activity light CD or DVD eject button diagnostic lights USB 2.0 connectors (2) cover latch release Service T ag power co[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

  • Page 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting a USB Printer . . . . . . . [...]

  • Page 4

    4 Contents Hyper -Threading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 About Y our RAID Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 28 RAID Level 0 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 28 RAID Level 1 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuri[...]

  • Page 5

    Contents 5 Sound and Speak er Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 49 No sound from speakers . . . . . . . . . . . . . . . . . . . . . . . . . . 49 No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . 50 Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 50 If the screen is bla[...]

  • Page 6

    6 Contents Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Memory Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Removing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Cards . . . . . . [...]

  • Page 7

    Contents 7 5 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Entering Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 116[...]

  • Page 8

    8 Contents[...]

  • Page 9

    Finding Information 9 Finding Information What Are Y ou Looking For? Find It Here • W arranty information • T erms and conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide NOTE: This document is avai lable as a PDF at support.dell.co[...]

  • Page 10

    10 Finding Information www .dell.com | support.dell.com • Service T ag and Expr ess Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. • Enter the Ex[...]

  • Page 11

    Finding Information 11 • Solutions — T roubleshooting hints and tips, articles from technicians, online courses, frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operating system • Customer Care — Contact [...]

  • Page 12

    12 Finding Information www .dell.com | support.dell.com • How to use W indows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support . 2 T ype a wor d or phrase that describes your problem and click the arrow icon. 3 Click the topic t[...]

  • Page 13

    Setting Up and Using Y our Computer 13 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the ope rating sy stem setup before you co nnect a printer to the computer . See the documentation that came with the prin ter for setup information, including how to: • Obtain and install updated drivers • Connect the printer to the[...]

  • Page 14

    14 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting a USB Printer NOTE: Y ou can connect USB de vices while the compu ter is turned on. 1 Complete the operating system setup, if you have not already done so . 2 Install the printer driver if necessary . See th e documentation that came with your printer . 3 Attach the [...]

  • Page 15

    Setting Up and Using Y our Computer 15 NOTE: If you use a dial-up connecti on, you need an add-in PCI modem expansion card. If you are using a dial-up connection, connect a te lephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you ar e using a DSL or cable modem connect[...]

  • Page 16

    16 Setting Up and Using Y our Computer www .dell.com | support.dell.com Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when yo u open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 P ress the eject button on the front of the drive. 2 Plac[...]

  • Page 17

    Setting Up and Using Y our Computer 17 A D VD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or D VD player (if available). Adjusting the V olume NOTE: When the speakers are mu ted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All P rograms → Accessorie[...]

  • Page 18

    18 Setting Up and Using Y our Computer www .dell.com | support.dell.com Adjusting the Picture If an error message notifies you that the curr ent r esolution and color depth are using too much memory and preventing D VD playback, adjust the display properties: 1 Click the Start button and click Control P anel . 2 Under Pick a category , click Appear[...]

  • Page 19

    Setting Up and Using Y our Computer 19 4 T o copy the CD or DVD: • If you have one optical drive , ensure that the settings ar e correct and click Copy . The computer reads your source CD or D VD disc and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or D V D disc into the optical drive and click OK[...]

  • Page 20

    20 Setting Up and Using Y our Computer www .dell.com | support.dell.com Using a Media Card Reader (Optional) Use the Media Card Reader to transf er data dir ectly to your computer . The Media Card Reader supports the following memory types: •x D - P i c t u r e C a r d • SmartMedia (SMC) • CompactFlash T ype I and II (CF I/II) • MicroDrive [...]

  • Page 21

    Setting Up and Using Y our Computer 21 F or information on installing a Media Card Re ader , see "Installing a Media Card Reader" on page 104. T o use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the [...]

  • Page 22

    22 Setting Up and Using Y our Computer www .dell.com | support.dell.com If you purchased a graphics card that supports dua l monitors, follow these instructions to connect and enable your monitors. The instructions tell you how to connect either two monitors (each with a VGA connector), one monitor with a VGA connect or and one monitor with a DVI c[...]

  • Page 23

    Setting Up and Using Y our Computer 23 Connecting a TV NOTE: T o connect a TV to your computer , you must purchase an S-vide o cable, which is available at most consumer electronics s tores. An S-video cable is not included with your computer . 1 F ollow the procedures in "Befor e Y ou Begin" on page 63. 2 Connect one end of the S-video c[...]

  • Page 24

    24 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE: Plug the network cable into the network adapter conne ctor on the computer . Do not plug the network cable into the modem connector on the computer . Do not plug a network cable into a telephone wall j[...]

  • Page 25

    Setting Up and Using Y our Computer 25 Power Management The Microsoft ® W indows ® XP power management features can r educe the amount of electricity your computer uses when it is on and you are no t using it. Y ou can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to r educe power to the entire [...]

  • Page 26

    26 Setting Up and Using Y our Computer www .dell.com | support.dell.com Because hibernate mode requir es a sp ecial file on your hard drive wi th enough disk space to stor e the contents of the computer memory , Dell create s an appropriately sized hibernate mode file before shipping the computer to you. If th e computer’s hard drive becomes corr[...]

  • Page 27

    Setting Up and Using Y our Computer 27 Advanced T ab The Advanced tab allows you to: • Place the power options icon in the W indows taskbar for quick access. • Set the computer to prompt you for your W indows password befor e the computer exits from standby mode or hibernate mode. • P rogram the power button to activate standby mode , activat[...]

  • Page 28

    28 Setting Up and Using Y our Computer www .dell.com | support.dell.com Hyper -Threading Hyper - Threading is an Intel ® technology that can enhance ov erall computer performance by allowing one physical processor to function as tw o logical processors, capable of performing certain tasks simultaneously . It is recommended that you use the Microso[...]

  • Page 29

    Setting Up and Using Y our Computer 29 Another advantage of a R AID level 0 configuration is that it utilizes the full capacities of the drives. F or example, if you have two 120-GB driv es installed, you have 240 GB on which to store data. NOTICE: Because RAID level 0 configurat ions provide no data redundancy , if one drive fails, then the data o[...]

  • Page 30

    30 Setting Up and Using Y our Computer www .dell.com | support.dell.com If a drive failure occurs, subsequent r ead and write operations are directed to the surviving drive. A replacement drive can then be r ebuilt using the data from the surviving drive. Also, because data is duplicated on both drives, a R A ID leve l 1 configuration using two 120[...]

  • Page 31

    Setting Up and Using Y our Computer 31 4 P ress the left- and right-arrow keys to highlight R AID On , press <Enter>, and then press <Esc>. NOTE: For more information about RAID options, see "Sy stem Setup Options" on page 118. 5 P ress the left- and right-arrow keys to highlight Save/Exit , and press <Enter> to e xit sy[...]

  • Page 32

    32 Setting Up and Using Y our Computer www .dell.com | support.dell.com Creating a RAID Level 1 Configuration 1 Set your computer to R AID-enabled mode (see page 30). 2 P ress <Ctrl><i> when you are prompted to enter the Intel R AID Option ROM utility . 3 Use the up- and down-arrow keys to highlight Create R AID V olume , and press <[...]

  • Page 33

    Setting Up and Using Y our Computer 33 Configuring for RAID Using the Intel ® Application Accelerator If you already have one har d drive with the opera ting system installed on it, and you want to add a second hard drive and r econfigure both drives into a R AID volume without losing the existing operating system and any data, yo u need to use th[...]

  • Page 34

    34 Setting Up and Using Y our Computer www .dell.com | support.dell.com 4 Click Next at the first screen. 5 Confirm the volume name, select RA I D 1 as the R AID level, and then click Next to continue. 6 On the Select V olume Location screen, click the first har d dr ive you want to use to create your R AID level 0 volume, and then click the ri ght[...]

  • Page 35

    Setting Up and Using Y our Computer 35 NOTE: Select the hard drive that you want to use as your source hard drive (it sh ould be the hard drive containing the data or operating sy stem files that you want to keep on the RAID volume). 8 On the Select Source Hard Drive screen, double-click the har d drive from which you want to migrate, and click Nex[...]

  • Page 36

    36 Setting Up and Using Y our Computer www .dell.com | support.dell.com Creating a Spare Hard Drive A spare har d drive may be created with a R AID level 1 configuration. The spare hard drive will not be recognized by the operating system, but you will be able to see the spar e drive from within Disk Manager or the Intel R AID Opti on ROM utility .[...]

  • Page 37

    Solving Problems 37 Solving Problems T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or removed a part befor e the prob lem started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly connec[...]

  • Page 38

    38 Solving Problems www .dell.com | support.dell.com Drive Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or[...]

  • Page 39

    Solving Problems 39 Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTE: Connect the modem to an analog tel ephone jack only . The modem d oes not operate while it is con[...]

  • Page 40

    40 Solving Problems www .dell.com | support.dell.com C HECK THE TELEPHONE LINE CONNECTION — C HECK THE TELEPHONE JACK — C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — U SE A DIFFERENT TELEPHONE LINE — • V erify that the telephone line is c onnected to the jack on the modem. (The jack has either a green label or a connector -shap[...]

  • Page 41

    Solving Problems 41 Error Messages If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use these characters in filenames. A REQUIRED .DLL FILE WAS NOT FOUND — The pro[...]

  • Page 42

    42 Solving Problems www .dell.com | support.dell.com Media Card Reader Problems Keyboard Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . N O DRIVE LETTER IS ASSIGNED — When Microsoft W indows XP detects the Media Card Reader , the device is automaticall[...]

  • Page 43

    Solving Problems 43 Lockups and Software Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . The computer does not start up The computer stops responding NOTICE: Y ou might lose data if you are unable to perform an oper ating sy stem shutdown. A program stops r[...]

  • Page 44

    44 Solving Problems www .dell.com | support.dell.com A program is designed for an earlier Windows operating sy stem A solid blue screen appears Other software problems R UN THE P ROGRAM C OMPATIBILITY W IZARD — The P rogram Compatibility Wi zard configures a program so it runs in an environment similar to non- Wind ows XP operatin g system enviro[...]

  • Page 45

    Solving Problems 45 Memory Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . Mouse Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . I F YOU RECEIVE AN INSUFFICIENT MEM[...]

  • Page 46

    46 Solving Problems www .dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . R ESTART THE COMPUTER — 1 Simultaneously press <Ctrl><Esc> to display the Start menu. 2 Ty p e u , press the k eyboard arrow keys to[...]

  • Page 47

    Solving Problems 47 Power Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . I F THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Dell Diagnostics" on page 56. I F THE POWER LIGHT IS BLINKING GREEN — The computer is in standb y [...]

  • Page 48

    48 Solving Problems www .dell.com | support.dell.com Printer Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . NOTE: If you need technical assistance for your printer , contact the pr inter’ s manufacturer . Scanner Problems CAUTION: Before you begin any [...]

  • Page 49

    Solving Problems 49 Sound and Speaker Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 players override s the Windows volume s etting. If you have been listening to MP3 songs, ensure that you did no[...]

  • Page 50

    50 Solving Problems www .dell.com | support.dell.com No sound from headphones V ideo and Monitor Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . NOTE: See the monitor docume ntation for troubles hooting procedures. If the screen is blank T EST THE ELECTRI[...]

  • Page 51

    Solving Problems 51 If the screen is difficult to read T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HECK THE DIAGNOSTIC LIGHTS — See page 53. C HECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the contrast and brightness, [...]

  • Page 52

    52 Solving Problems www .dell.com | support.dell.com[...]

  • Page 53

    T roubleshooting T ools 53 T r oubleshooting T ools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . T o help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the fron[...]

  • Page 54

    54 T r oubleshooting T ool s www .dell.com | support.dell.com A possible graphics card failur e has occurred. • If the computer has a graphics card, remove the car d (see page 76), r einstall it, and then restart the computer . • If the problem still exists, install a graphics card that you know works and restart the computer . • If the probl[...]

  • Page 55

    T roubleshooting T ools 55 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by removing a car d (not a graphics card) and restarting the computer (see page 76). 2 If the problem persists, reinstall the card that you r e moved, remove a different car d, and then restart the computer . 3 Repeat this process for each c[...]

  • Page 56

    56 T r oubleshooting T ool s www .dell.com | support.dell.com Dell Diagnostics CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . If you experience a problem with your computer , perform the checks in "Solving Problems" on page 37 and run the Dell Diagnosti[...]

  • Page 57

    T roubleshooting T ools 57 3 If you run a test from the Custom T est or Symptom T ree option, click the applicable tab described in the following table for more information. 4 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Drivers What Is a Driver? A dri[...]

  • Page 58

    58 T r oubleshooting T ool s www .dell.com | support.dell.com Identifying Drivers If you experience a problem with any device, iden tify whether the driver is the source of your problem and, if necessary , update the driver . Windows XP 1 Click the Start button and click Control P anel . 2 Under Pick a Category , click P erformance and Maintenance [...]

  • Page 59

    T roubleshooting T ools 59 Manually Reinstalling Drivers 1 After copying the requir ed driver files to your hard drive, click the Start button and right-click My Computer . 2 Click P roperties . 3 Click the Hardware tab and click Device Manager . 4 Double-click the type of device fo r which you are installing the driver. 5 Double-click the name of [...]

  • Page 60

    60 T r oubleshooting T ool s www .dell.com | support.dell.com Using Microsoft Windows XP Sy stem Restore The Microsoft W indows XP operating system provides System Restore to allow you to r eturn your computer to an earlier operating state (without affecting data file s) if changes to the hardwar e, software, or other system settings have left the [...]

  • Page 61

    T roubleshooting T ools 61 Undoing the Last Sy stem R estore NOTICE: Before you undo the last sy stem restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy stem restoration is complete. 1 Click the Start button, point to All P rograms → Accessories → System T ools , [...]

  • Page 62

    62 T r oubleshooting T ool s www .dell.com | support.dell.com 4 On the next scr een, click Confirm . The restor e process takes approximately 6–10 minutes to complete. 5 When prompted, click Fi n i s h to reboot the computer . NOTE: Do not manually shut do wn the computer . Click Finish and let the computer completely reboot. 6 When prompted, cli[...]

  • Page 63

    Removing and Installing Parts 63 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure a ssumes that the following conditions e xist: • Y ou have performed the steps in "T urn Off Y our Computer" and "Bef[...]

  • Page 64

    64 Removing and Installing Parts www .dell.com | support.dell.com Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product[...]

  • Page 65

    Removing and Installing Parts 65 Front V iew of the Computer 1 cover latch release Use this latch to re move the cover . See "Removing the Computer Cover" on page 68. 2 CD or DVD activity light The drive light is on when the computer reads data from the CD or D VD drive. 3 CD or DVD eject button P ress to eject a disc from the CD or DVD d[...]

  • Page 66

    66 Removing and Installing Parts www .dell.com | support.dell.com 5 IEEE 1394 connector (optional) Use the optional IEEE 1394 co nnector for high-speed data devices such as digital video cameras and external storage devices. 6 vents F or adequate cooling, do not block any of the vents. NOTICE: Ensure that there is a mi nimum of two inches of space [...]

  • Page 67

    Removing and Installing Parts 67 Back V iew of the Computer 2 3 1 5 4 1 power connector Insert the power cable. 2 sound card connectors (5) • Line-in connector — Use the blue line-i n connector to attach a recor d/playback device such as a cassette player , CD player , or VCR. • Line-out connector — Use the green line -out connector to atta[...]

  • Page 68

    68 Removing and Installing Parts www .dell.com | support.dell.com Removing the Computer Cover CAUTION: Before you begin any of th e procedures in this section, follow the safety ins tructions in the Product Information Guide . CAUTION: T o guard against electrical sh ock, alway s unplug your computer from the electrical outlet before removing the c[...]

  • Page 69

    Removing and Installing Parts 69 5 Locate the three hinge tabs on the bottom edge of the computer . 6 Grip the sides of the computer cover and pivot the cover up. 7 Lift the cover away and set it aside in a secure location. computer cover cover l atc h re l ease back of computer hinge tabs (3)[...]

  • Page 70

    70 Removing and Installing Parts www .dell.com | support.dell.com Inside V iew of Y our Computer CAUTION: Before you begin any of th e procedures in this section, follow the safety ins tructions in the Product Information Guide . hard drive power supp l ys y s t e m b oar d *floppy drive CD or DVD drive *may not be present on all computers[...]

  • Page 71

    Removing and Installing Parts 71 Sy stem Board Components memory module connectors (1, 2, 3, 4) main power connector processor and heat sink connector fan connector (CPU F AN) processor power connector battery socket (BA TTERY) SA T A connectors (4) (SA T A0, SA T A1, SA T A2, SA T A3) IDE drive connector floppy drive connector (FLOPPY) front panel[...]

  • Page 72

    72 Removing and Installing Parts www .dell.com | support.dell.com Memory Y ou can increase your computer memory by instal ling memory modules on the system boar d.F or information on the type of memory supported by your computer , see "Specifications." Memory Overview • Memory modules should be installed in pairs of matched memory s ize[...]

  • Page 73

    Removing and Installing Parts 73 NOTE: Memory purchased from Dell is co vered under your computer warranty . NOTICE: If you remove your original memory modules fr om the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original m[...]

  • Page 74

    74 Removing and Installing Parts www .dell.com | support.dell.com Installing Memory CAUTION: Before you begin any of th e procedures in this section, follow the safety ins tructions in the Product Information Guide . NOTICE: T o prevent static damage to co mponents inside your computer , discharge static electricity from your body before you touch [...]

  • Page 75

    Removing and Installing Parts 75 NOTICE: T o avoid damage to the memo ry module, press the module straight down into the connector while you apply equal force to each end of the module. 6 Insert the module into the connector unt il the module snaps into position. If you insert the module correctly , the securing clips snap into the cutouts at each [...]

  • Page 76

    76 Removing and Installing Parts www .dell.com | support.dell.com 8 Connect your computer and devices to elec trical outlets, and turn them on. 9 Right-click the My Computer icon and click P roperties . 10 Click the General tab. 11 T o verify that the memory is installed correc tly , check the amount of memory (RAM) listed. Removing Memory CAUTION:[...]

  • Page 77

    Removing and Installing Parts 77 PCI Cards If you are installing or r eplacing a card, follow th e procedures in the ne xt section. If you are removing but not r eplacing a card, s ee ""Removing a PCI Card" on page 80". If you are r eplacing a card, r emove the current driver for the card from the operating system. If you are in[...]

  • Page 78

    78 Removing and Installing Parts www .dell.com | support.dell.com 3 P ush the two release tabs on the car d retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. 4 If your computer includes a card r etention mechanis m, to secure the x16 car d in place from the top: a Pivot the mech[...]

  • Page 79

    Removing and Installing Parts 79 CAUTION: Some network adapters automatically start the computer when the y are connected to a network. T o guard against electrical shock, be sure to unplug your comp uter from its electrical outlet before installing any cards. 8 Place the card in the connector and pr ess down fi rmly . Ensure that the car d is full[...]

  • Page 80

    80 Removing and Installing Parts www .dell.com | support.dell.com 10 Close the card r etention door by snapping it into place to secure the car d(s). NOTICE: Do not route card cables over or behind the cards. Cables ro uted over the cards can prevent the computer cover from closing proper ly or cause damage to the equipment. 11 Connect any cables t[...]

  • Page 81

    Removing and Installing Parts 81 NOTE: Installing filler brackets over empty card-slot op enings is necessary to maintain FCC certification of the computer . The brackets also keep dust and dirt out of your computer . NOTICE: T o connect a network cable, fi rst plug the cable in to the network device and then plug the cable into the computer . 4 Re[...]

  • Page 82

    82 Removing and Installing Parts www .dell.com | support.dell.com Installing a PCI Express Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 63. 2 If present on your computer , rotate the lever on the chassis wall upward. 3 P ush the two release tabs on the car d retentio n door toward each other and pivot the door open. Becau[...]

  • Page 83

    Removing and Installing Parts 83 4 If your computer includes a card r etention mechanism: a Pivot the mechanism upwar d and gently s queeze in on the sides to release the mechanism from the two tab slots holding it in place. b Set the retention mechanism aside in a secur e location. NOTE: For full-length PCI-E cards, if a "piano" bracket [...]

  • Page 84

    84 Removing and Installing Parts www .dell.com | support.dell.com 7 P ull the securing tab, grasp the card by its top corners, and then ease it out of its connector . 8 P repare the car d for installation. See the documentation that came with the card for information on configuring the car d, making internal connections, or otherwi se customizing i[...]

  • Page 85

    Removing and Installing Parts 85 11 Ensure that: • The tops of all cards and filler brac k ets are flush with the alignment bar . • The notch in the top of the card or filler brack et fits around the alignment guide. 12 If you removed a car d retention mechanism, sn ap it into place, securing the x16 PCI-E car d. fully seated card not fully sea[...]

  • Page 86

    86 Removing and Installing Parts www .dell.com | support.dell.com NOTICE: Do not route card cables over or behind the cards. Cables ro uted over the cards can prevent the computer cover from closing proper ly or cause damage to the equipment. NOTICE: T o connect a network cable, first plug the cabl e into the network devic e and then plug the cable[...]

  • Page 87

    Removing and Installing Parts 87 Removing a PCI Express Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 63. 2 Remove the computer cover (see page 68). 3 If present on your computer , rotate the lever on the chassis wall upward. card retention door release tabs (2) filler bracket alignment guide alignment bar *lever on chassi[...]

  • Page 88

    88 Removing and Installing Parts www .dell.com | support.dell.com 4 P ush the two release tabs on the car d retentio n door toward each other and pivot the door open. Because the door is captive, it will remain in the open position. 5 If your computer includes a card r etention mechanism, to remove the x16 car d: a Pivot the mechanism upwar d and g[...]

  • Page 89

    Removing and Installing Parts 89 NOTICE: Ensure that you release the se curing tab to unseat the card. If the card is not removed correctly , the sy stem board may be damaged. 6 Release the securing tab on the card slot to unseat the card. 7 If you are r emoving the card permanently , in stall a filler bracket in the empty car d-slot opening. If yo[...]

  • Page 90

    90 Removing and Installing Parts www .dell.com | support.dell.com Drive Panels CAUTION: Before you begin any of th e procedures in this section, follow the safety ins tructions in the Product Information Guide . CAUTION: T o guard against electrical sh ock, alway s unplug your computer from the electrical outlet before removing the cover . Removing[...]

  • Page 91

    Removing and Installing Parts 91 3 P u sh from the inside and pivot the drive panel to the left to r elease the panel from its side hinges. 4 Set the drive panel aside in a secure location. Removing the Drive-Panel Insert 1 T urn the drive panel sideways and find the tip of the drive-panel insert tab that latches over a tab on the right side of the[...]

  • Page 92

    92 Removing and Installing Parts www .dell.com | support.dell.com Replacing the Drive-Panel Insert 1 Slide the tab on the left side of the drive-p anel insert under the center drive panel tab. 2 Rotate the drive-panel insert into place a nd snap the drive-panel insert tab over the corresponding tab on the drive panel. 3 Ensure that the drive-panel [...]

  • Page 93

    Removing and Installing Parts 93 Replacing the Drive Panel 1 F ollow the procedures in "Befor e Y ou Begin" on page 63. 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until the sliding plate lever clicks into place and the drive panel snaps into place on the front panel. Drives Y our c[...]

  • Page 94

    94 Removing and Installing Parts www .dell.com | support.dell.com General Installation Guidelines Connect hard drives to the connector labele d "SA T A" and connect CD/DVD drives to the connector labeled “IDE". Serial A T A hard drives should be connected to the connector labeled SA T A on the system board. IDE CD/D VD drives shoul[...]

  • Page 95

    Removing and Installing Parts 95 Removing a Hard Drive 1 Disconnect the power and hard drive cables from the drive. 2 P ress in on the tabs on each side of the drive and slide the drive up and out. hard drive cable power cable t a b s (2) hard drive[...]

  • Page 96

    96 Removing and Installing Parts www .dell.com | support.dell.com Installing a Hard Drive 1 Unpack the replacement har d drive, and prepar e it for installation. 2 Check the documentation for the drive to veri fy that the drive is configured for your computer . 3 If your replacement har d drive does not have the hard drive brack et attached, remove[...]

  • Page 97

    Removing and Installing Parts 97 6 Connect the power and hard driv e cables to the har d drive. 7 Check all connectors to be certain that th ey are properly cabled and firmly seated. 8 Close the computer cover . NOTICE: T o connect a network cable, firs t plug the cable in to the network wall jack and then plug the cable in to the computer . 9 Conn[...]

  • Page 98

    98 Removing and Installing Parts www .dell.com | support.dell.com 3 P ress in on the tabs on each side of the hard drive brack et in the empty drive bay and slide the bracket up and out. 4 Snap the hard drive brack et onto the new hard drive. NOTICE: Do not install any drive into the lower hard-drive bay until you have re moved the hard drive brack[...]

  • Page 99

    Removing and Installing Parts 99 7 Connect the power and hard drive cables to the drive. 8 Check all connectors to be certain that th ey are properly cabled and firmly seated. 9 Replace the computer cover (page 110). NOTICE: T o connect a network cable , first plug the cable in to the network wall jack and then plug it into the computer . 10 Connec[...]

  • Page 100

    100 Removing and Installing Parts www .dell.com | support.dell.com 3 Disconnect the power and floppy drive cab les from the back of the floppy drive. 4 Disconnect the other end of the flo ppy drive cable from the system board. 5 P ull the sliding plate to the right and hold in place. 6 Slide the floppy drive out of the floppy drive bay . power cabl[...]

  • Page 101

    Removing and Installing Parts 101 Installing a Floppy Drive 1 If you are installing a new floppy drive, r emo ve the shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive. 2 Slide the floppy drive into the floppy drive bay until the sliding plate clicks into place and the drive snaps into position. 3 Attac[...]

  • Page 102

    102 Removing and Installing Parts www .dell.com | support.dell.com Removing a Media Card Reader CAUTION: Before you begin any of th e procedures in this section, follow the safety ins tructions in the Product Information Guide . NOTICE: T o prevent static damage to co mponents inside your computer , discharge static electricity from your body befor[...]

  • Page 103

    Removing and Installing Parts 103 5 Disconnect the USB cable on the back of th e Media Card Reader to the front panel USB connector on the system board (see page 71) a nd route the cable through the clip on the shroud. 6 While pushing on the back of the drive, re move the Media Car d Reader by sliding and holding the sliding plate. 7 Replace the dr[...]

  • Page 104

    104 Removing and Installing Parts www .dell.com | support.dell.com Installing a Media Card Reader CAUTION: Before you begin any of th e procedures in this section, follow the safety ins tructions in the Product Information Guide . NOTICE: T o prevent static damage to co mponents inside your computer , discharge static electricity from your body bef[...]

  • Page 105

    Removing and Installing Parts 105 8 Insert the Media Card Reader into the bay and slide the drive in to seat it in the computer . 9 Route the USB cable through the cable routing clip. 10 Replace the computer cover (see page 110). CD/DVD Drive CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Pro[...]

  • Page 106

    106 Removing and Installing Parts www .dell.com | support.dell.com Removing a CD/DVD Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 63. 2 Remove the computer cover (see page 68). 3 Disconnect the power cable from the back of the drive and the CD/D VD drive cable from the back of the drive and the system board. power cable [...]

  • Page 107

    Removing and Installing Parts 107 4 Slide the drive release mechanism to the right to r elease the shoulder screw and slide the drive out to remove it from the drive bay . Installing a CD/DVD Drive 1 If you are installing a new drive, unpack the drive and pr epare it for installation. Check the documentation that accompanied the driv e to verify th[...]

  • Page 108

    108 Removing and Installing Parts www .dell.com | support.dell.com 3 Slide the drive into the drive bay unti l the drive clicks into position. 4 Connect the power cable to the drive and the CD/D VD cable to the drive and system board. 5 If you are installing a new CD/D VD drive rather than replacing a drive, r emove the front panel inserts. 6 Check[...]

  • Page 109

    Removing and Installing Parts 109 Battery Replacing the Battery CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: T o prevent static damage to co mponents inside your computer , discharge static electricity from your body before you touch any of your computer?[...]

  • Page 110

    110 Removing and Installing Parts www .dell.com | support.dell.com 7 Replace the computer cover . NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 8 Connect your computer and devices to elec trical outlets, and turn them on. 9 Enter system setup and restor e the settings you reco[...]

  • Page 111

    Appendix 111 Appendix Specifications Processor P r ocessor type Intel ® Pe n t i u m ® 4 Socket- T with Hyper- Threading technology Cache 1 MB or 2 MB Memory T ype dual-channel 400-, 533-, and 667-MHz DDR2 Memory connectors four Memory capacities 256 MB, 512 MB, or 1 GB Minimum memory 512 MB Maximum memory 4 GB BIOS address F0000h Computer Inform[...]

  • Page 112

    112 Appendix www .dell.com | support.dell.com Expansion Bus Bus type PCI 32 bit PCI Express x1, x4, and x16 Bus speed PCI: 33 MHz PCI Express:100 MHz Bus throughput PCI Express: x1 slot bidirectional speed - 500 MB/s x4 slot bidirectional speed - 2 GB/s x16 slot bidirectional speed - 8 GB/s PCI connectors three connector size 120 pins connector dat[...]

  • Page 113

    Appendix 113 Drives Externally accessible: two 3.5-inch drive bays (FlexBay) two 5.25-inch drive bays Available devices serial A T A drives (2), floppy driv e, USB memory devices, CD drive, CD-RW drive, DVD drive, D VD-RW drive, Media Car d Reader , and D VD/CD-RW combo drive Internally accessible: two 3.5-inch hard-drive bays Connectors External c[...]

  • Page 114

    114 Appendix www .dell.com | support.dell.com Controls and Lights P ower control push button P ower light green light — Blinking gr een in sleep state; solid green for power -on state. amber light — Blinking amber indi cates a problem with the power supply inside the computer . If th e system cannot boot and there is a solid amber light, this i[...]

  • Page 115

    Appendix 115 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after you add, change, or remove any hardwar e in your computer • T o set or change a user-selectable option such as the user passwor d • T o read the current amount of memory or set the type of har d drive installed Before you u[...]

  • Page 116

    116 Appendix www .dell.com | support.dell.com Entering Sy stem Setup 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo is displayed, yo u must watch for the F2 prompt to appear . 3 Once this F2 prompt appears, press <F2> immediately . NOTE: The F2 prompt indicates that the keyboard has init ialized. This prompt can appear v[...]

  • Page 117

    Appendix 117 Options List — This field appears on the left side of the system setup window . The field is a scrollable list containing features that define the configuration of your computer , including installed hardwar e, power conservation, and security features. Scroll up and down the list with the up- and down-arrow keys. As an option is hig[...]

  • Page 118

    118 Appendix www .dell.com | support.dell.com Sy stem Setup Options NOTE: Depending on your computer and installed devic es, the items listed in this section may not appear , or may not app ear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-sp[...]

  • Page 119

    Appendix 119 USB for FlexBay This field enables and disables the internal USB for FlexBay . Off = Internal USB for FlexBay is disabled. On = Internal USB for FlexBay is enabled. No Boo t = Internal USB for FlexBay is enabled but not bootable. The factory default setting is No Boot . NOTE: This USB option app ears only if a FlexBay device is install[...]

  • Page 120

    120 Appendix www .dell.com | support.dell.com Power Management AC Recovery Determines what happens when AC power is r estored to the computer . Auto Power On Sets the computer to automa tically turn on. Choices ar e every day or every Monday through F riday . The default setting is Off . This feature does not work if you turn off your computer usin[...]

  • Page 121

    Appendix 121 Boot Sequence This feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the new se ttings to avoid losing the changes. Option Settings NOTE: The computer attempts to boot from all bootable devices but if no bootable device is found, the computer generates an error message th[...]

  • Page 122

    122 Appendix www .dell.com | support.dell.com 3 When F2 = Setup, F12 = Boot Menu appears in the upper -right corner of the screen, press <F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft W indows desktop. Then shut down your computer (see page 63) and try again. The Boot Device Men[...]

  • Page 123

    Appendix 123 Clearing Forgotten Passwords CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "Befor e Y ou Begin" on page 63. 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 71), and attach the jumper plug t[...]

  • Page 124

    124 Appendix www .dell.com | support.dell.com 10 Close the computer cover (see page 110). NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 11 Connect your computer and devices to elec trical outlets, and turn them on. Clearing CMOS Settings CAUTION: Before you begin any of th e p[...]

  • Page 125

    Appendix 125 Mouse If your screen cursor skips or moves abnormally , clean the mouse. T o clean a non-optical mouse: 1 T urn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 2 W ipe the ball with a clean, lint-free cloth. 3 Blow carefully into the ball ca ge to dislodge dust and lint. 4 If the rollers ins[...]

  • Page 126

    126 Appendix www .dell.com | support.dell.com the verification of appropriate f unctionality of the computer and all Dell-installed hardwar e. In addition to this technician-assisted technical su pport, online technical support is available at support.dell.com . Additional technical support option s may be available for purchase. Dell provides limi[...]

  • Page 127

    Appendix 127 This device complies with P art 15 of the FCC R ules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference r eceived , including interference that may cause undesired operation. Class A This equipment has been tested and found to comply with the l[...]

  • Page 128

    128 Appendix www .dell.com | support.dell.com FCC Identification Information The following information is provided on the de vice or devices covered in this document in compliance with FCC regulations: • Model number: DCT A Company name: Dell Inc. One Dell W ay Round Rock, T exas 78682 USA 512-338-4400 Contacting Dell T o contact Dell electronica[...]

  • Page 129

    Appendix 129 Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 W ebsite: www .dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC ® storage products: la_enterprise@dell.com Customer Care toll-free: 0-800-444-0730 T ech Suppo[...]

  • Page 130

    130 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro .dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Acc[...]

  • Page 131

    Appendix 131 Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Care (P enang, Malaysia) 604 633 4888 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-free[...]

  • Page 132

    132 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Dell™ Dimension™ and Inspiron) toll-free: 800 858 2969 T e[...]

  • Page 133

    Appendix 133 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro.dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsite: support.eu[...]

  • Page 134

    134 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro .dell.com E-mail: support.euro .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support for XPS portable computers only 0825 387 129 T echnical Support for all other Del[...]

  • Page 135

    Appendix 135 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support [...]

  • Page 136

    136 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.K. T echnical Support (di[...]

  • Page 137

    Appendix 137 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimension[...]

  • Page 138

    138 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 7[...]

  • Page 139

    Appendix 139 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

  • Page 140

    140 Appendix www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail Customer Care (A ustralia and New Zealand): apcustserv@dell.com Customer Care toll-free: 0800-289-335 (option 3) T echnical Support (for desktop and portable computers) toll-free: 0800 446 25[...]

  • Page 141

    Appendix 141 P ortugal International Access Code: 00 Country Code: 351 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fa x 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis[...]

  • Page 142

    142 Appendix www .dell.com | support.dell.com South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 W ebsite: support.euro .dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 T echnical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fa x 011 706 0495 Switchboard 011 709 7700 [...]

  • Page 143

    Appendix 143 Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/se/sv/emaildell/ T echnical Support for XPS portable computers only 0771 340 340 T echnical Support for all other Dell products 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Sma[...]

  • Page 144

    144 Appendix www .dell.com | support.dell.com Thailand International Access Code: 001 Country Code: 66 W ebsite: support.ap.dell.com T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 0060 07 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 1800 0600 09 Customer Care toll-free: 1800 00[...]

  • Page 145

    Appendix 145 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 T echnical Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free 1-877-459-7298 Consumer (Home and Home Office[...]

  • Page 146

    146 Appendix www .dell.com | support.dell.com[...]

  • Page 147

    Index 147 Index A audio . See sound B battery problems, 3 7 replacing, 1 0 9 BIOS, 115 boot sequence a b o u t , 121 c h a n g i n g , 121-122 option settings, 1 2 1 booting to a USB device, 1 2 1 C car ds installing PCI Express, 8 2 PCI Express, 8 1 removing PCI, 8 0 removing PCI Expr ess, 8 7 slots, 6 8 CD/D VD drive activity light, 6 5 eject but[...]

  • Page 148

    148 Index 148 Index DV D s copying, 1 8 playing, 1 6 E e-mail problems, 3 9 error messages diagnostic lights, 5 3 troubleshooting, 4 1 F F iles and Settings T ransfer Wi z a r d , 2 8 F inding Information, 9 Flex Bay drive Media Card Reader , 6 5 H hard drive activity light, 6 6 problems, 3 9 hardwar e Dell Diagnostics, 5 6 drives, R AID configurat[...]

  • Page 149

    Index 149 N network connector , 6 8 Network Setup W izard, 2 4 problems, 4 6 setting up, 2 4 Network Setup W izard, 24 O operating system reinstalling W indows XP , 6 0 P passwor d clearing, 1 2 3 jumper , 1 2 3 PCI cards removing, 8 0 PCI Express car ds installing, 8 2 removing, 8 7 playing CDs and DVDs, 16 power button, 6 6 connector , 6 7 conser[...]

  • Page 150

    150 Index 150 Index Setup Diagram, 9 software Hyper - Threading, 2 8 p r o b l e m s , 43-44 sound problems, 4 9 volume, 4 9 sound connectors, 67 speaker problems, 4 9 volume, 4 9 specifications a u d i o , 111 computer information, 1 1 1 connectors, 1 1 3 controls and lights, 1 1 4 drives, 1 1 3 environmental, 1 1 5 expansion bus, 1 1 2 memory , 1[...]