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Dell 4300 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Dell 4300. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Dell 4300 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dell 4300 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Dell 4300 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Dell 4300
- nom du fabricant et année de fabrication Dell 4300
- instructions d'utilisation, de réglage et d’entretien de l'équipement Dell 4300
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dell 4300 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dell 4300 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dell en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dell 4300, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dell 4300, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Dell 4300. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    www .dell.com | su pport. dell.com Dell™ Di mension™ 4300 Solutions Guide 2H930bk1.book Page 1 Tuesday, November 20, 2001 5:02 PM[...]

  • Page 2

    Hints, Notices, and Cautions HINT : A HINT indicate s i mportan t in f or matio n that helps y ou m ake bet ter use of you r compute r . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data an d tells yo u how to avoid t he prob l em. CAUTION: A C AUTIO N indi cates a po tenti al fo r prope rty dama ge, personal in jury , [...]

  • Page 3

    Contents 3 Contents Safety Instruction s . . . . . . . . . . . . . . . . . . . . . . . . . 9 When U sing Y our Com puter . . . . . . . . . . . . . . . . . . . 9 Ergono mic Comp uting Hab its . . . . . . . . . . . . . . . . . . 10 When Working Inside Y our Comput er . . . . . . . . . . . . . . 12 Protecting Against Electrostatic Discharge . . . . . [...]

  • Page 4

    4 Contents If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 26 If the screen is difficu l t to read . . . . . . . . . . . . . . . . . 27 Sound a nd Speak er Proble ms . . . . . . . . . . . . . . . . . . . 28 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 29 If yo u cann ot prin t to a paralle l por t print er .[...]

  • Page 5

    Contents 5 Re installing Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 44 Using the Windo ws XP Device Dr i ver R ollba ck . . . . . . . . . 45 Re solving Software and Hard ware Incom patibilities . . . . . . . 46 Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Windows Me . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    6 Contents Adding Othe r Drives . . . . . . . . . . . . . . . . . . . . . . . . 81 5.25-Inch D evices . . . . . . . . . . . . . . . . . . . . . . . 81 3.5- Inc h Devi ces . . . . . . . . . . . . . . . . . . . . . . . . 84 Closing the Co m puter Cover . . . . . . . . . . . . . . . . . . . 87 4 Appendix Specific ations . . . . . . . . . . . . . . . .[...]

  • Page 7

    Contents 7 Thre e- Y ear L imited W arranty (Can ada O nly) . . . . . . . . . 137 "T otal Satis faction" R etur n P olicy (U.S. a n d Canada Only ) . . . 141 One- Y ear End -User Manu factu rer Guara ntee (La tin Amer ica an d the Caribbea n Only) . . . . . . . . . . . . . . . . . . . . . . . . 142 . . . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    8 Contents 2H930bk1.book Page 8 Tuesday, November 20, 2001 5:02 PM[...]

  • Page 9

    9 Safety Instructions As you use your computer , observe the following safe-handling guidelines. When Using Y our Computer CAUTION: D o not operate your computer with any cover(s) (inclu ding the com puter cove r , fille r brackets , front- panel ins erts, and so on) removed or open ed. • T o help avoid damaging your computer , be sur e that the [...]

  • Page 10

    10 www .dell.com | su pport. dell.c om • T o help prevent electri c shock , plug the computer and de vice power cables into properly grounded power s ources . Th ese cables are equipped with 3-prong p lugs to help ensure proper grounding. D o not use adapter plugs or remove the grounding prong from a cable. If you must use an extension ca ble, us[...]

  • Page 11

    11 • Adjust t he tilt of the monito r , its contrast and brightness set tings, an d the lighting around you (such as over head lights, desk lamps, and the curtains or blinds on nearby windows) to minimize r e flections and glare on the monitor screen. • Use a chair that provides good lowe r back support. • Keep yo ur forearms horizontal with [...]

  • Page 12

    12 www .dell.com | su pport. dell.c om When W orking Inside Y our Computer Before you open the computer cover , perform the followi ng s teps in the sequence indicated. CAUTION: Do not attempt to ser vice the computer yourself, except as e xplain ed in this guide and els ewhere in Dell docu mentat ion. Always foll ow i nstalla tion and service inst[...]

  • Page 13

    13 3 Ground yourself by touching an unpainted me tal surface at the back o f the computer before touching anything inside your computer . While you work, periodically touch an unpainted metal surface on the computer to diss ipate an y s tatic el ectr ic i ty that m i ght harm i ntern al components. 4 Disconnect any devices connected to the computer[...]

  • Page 14

    14 www .dell.com | su pport. dell.c om 2H930bk1.book Page 14 Tuesday, November 20, 2001 5:02 PM[...]

  • Page 15

    www .dell.com | support.dell.com SECTION 1 Setting Up Connecti ng a Pr int er T ransferring Information to a New Co mputer (Windows XP Only) Setting Up a Home and Office Network (Win dows XP Only) T u r ni n g Off the Comput er 2H930bk1.book Page 15 Tuesday, November 20, 2001 5:02 PM[...]

  • Page 16

    16 Setting Up www .dell.com | su pport. dell.c om Connecting a Printer See the docu m ent atio n that came wi th the pri n te r for any recommended preparation procedures, such as: • Removing t he packa gi ng • Installing the toner or ink cart ridge • Loa din g p ape r Then follo w the instr uctions tha t came wit h the printe r to connec t i[...]

  • Page 17

    Setting Up 17 3 T urn on the printer and then turn on the com puter . If the Add New Hardware Wizard window appears, click Cancel . 4 Install the print er driver if necessary (se e "Installing the P rint er Driver" on page 18). USB Printer F ollow the inst ructions that came with the USB prin ter to connect it to the computer . If no info[...]

  • Page 18

    18 Setting Up www .dell.com | su pport. dell.c om Installi ng the Printer Drive r F ollow the instr u c tio ns that came wi th the pri nter to instal l printer dr iver s. If no information was provided with the printer , then refe r to the following instructions. If yo u need to in sta ll a p rin t er d riv e r , inse rt th e pr in te r in stal l a[...]

  • Page 19

    Setting Up 19 If the source computer uses another W i ndows operating system, the wizar d can be launched from the W indows XP op erating system CD or from a floppy disk created on the W indows XP compute r . Y ou may transfer the data to the new computer over a netw ork or serial connection, or you may stor e it on a re movable medium, such as a f[...]

  • Page 20

    20 Setting Up www .dell.com | su pport. dell.c om T urning Off the Comp uter NOTICE: T o prev ent data los s, you must turn o ff your computer th rough the Start me nu rath er tha n by p ressin g the power butto n. HINT : If you are havi n g difficulty tu r ning o ff your computer , see "Ge neral Pro g r a m Pr o bl e ms ” o n page 40. Windo[...]

  • Page 21

    www .dell.com | support.dell.com SECTION 2 Solving Problems Finding Sol ut i ons Accessin g Help Files Po w er P r o b l e m s Start-Up Error Messages Video a nd Monitor P roblems Sound and Speake r Pr obl ems Printer Prob lems Scanner P roblems Modem Problems Mouse Problems K eyb oard Probl ems Drive P r oblems Networ k Problems Microso f t ® W i[...]

  • Page 22

    22 Solving Problems www .dell.com | su pport. dell.c om Finding Solutions Sometimes it’s difficult to figure out where to go for a nswers. Use th is chart to help you qu ic kly f ind the a nswer s to you r ques ti ons. See pa ge 25. See pa ge 25. Get technic al assistanc e from Dell. See pa ge 100. 2H930bk1.book Page 22 Tuesday, November 20, 2001[...]

  • Page 23

    Solving Problems 23 See page 26. See page 28. See pa ge 29. See pa ge 32. See pa ge 34. See page 35. See page 35. See page 38. See pag e 40. See page 31. See pag e 39. See pag e 42. See page 43. See pa ge 43. 2H930bk1.book Page 23 Tuesday, November 20, 2001 5:02 PM[...]

  • Page 24

    24 Solving Problems www .dell.com | su pport. dell.c om Accessing Help Files T O ACCESS THE T ell Me How HELP FILE Micr osoft ® Wind o w s ® XP 1 Click the Start button, an d th en cli ck Help and S upport . 2 Click User and system guides , and the n cl ic k User ’s guides . 3 Click Te l l M e H o w . W indows Millennium Edition (Me) and Window[...]

  • Page 25

    Solving Problems 25 Po w e r P ro b l e m s HINT : See the Te l l M e How help fil e for information on the standb y mo de. Start-Up Er ror Messages C HECK THE POWE R LIGH T — When th e power l ight is li t or bli nking , t he computer has power . If the power light is blinking, th e computer is in standby mode—press a k ey on the keyboard or m[...]

  • Page 26

    26 Solving Problems www .dell.com | su pport. dell.c om Video and Monito r Pr oblems If the screen is blank HINT : See the docum entat ion th at com e with y our mo nitor for faul t indica tions and troubl eshoo ting procedure s specific to your moni tor . I NSER T BOOT ABLE MEDIA — The o perat ing sy stem is tr ying to boo t to a nonbootable flo[...]

  • Page 27

    Solving Problems 27 If th e sc ree n is diff icu lt to re ad C HECK THE BACK PANEL LIGHTS — If all f our lig hts bel ow the ser ial connect o r (see pag e 61 ) a re not green, call Del l for tec hnica l assist ance (s ee page 100). C HECK THE P OW ER P ROP ERTIES — See the Te l l M e H o w help fil e or sea rch for the keyword standby in t he H[...]

  • Page 28

    28 Solving Problems www .dell.com | su pport. dell.c om Sound and Speaker P roblems HINT : The vol ume control in some MP3 players over rides th e Windows volu me setting. If you hav e been li stenin g to MP3 songs, make su re that you did not turn the player vo lume dow n or of f . C HECK FOR ADDITI ONAL ADJUS TME NTS — See the documentation tha[...]

  • Page 29

    Solving Problems 29 Printer Prob lems HINT : If you nee d technical assistance for your pr inter , call the printer ’s manufa cturer (see the docum entation that came with the p rinter for the cor rect phone number) . Dell doe s not cover the printe r ’ s warranty . If you cannot print to a paral lel port print er A DJUST THE W INDOWS VOLU ME C[...]

  • Page 30

    30 Solving Problems www .dell.com | su pport. dell.c om If you cannot print to a USB print er V ERIFY THA T THE PRINTER IS RECOG NIZED BY W INDOWS Wi n d o ws X P 1 Click the Start button. 2 Click Con t rol P anel . 3 Click P rinte rs and Ot her Ha rdware . 4 Click V iew installed printer s or fax printers . If the printer is li st ed , rig ht- cli[...]

  • Page 31

    Solving Problems 31 Scanner Problems HINT : If you nee d technical assistance for your scan ner , call th e scan ner ’s manu facturer (see the docum entation that came with the scanner for the cor rect phone nu mber) . Dell doe s not cover the sca nner ’ s warranty . V ERIFY THAT THE PRINTER IS RECOG NIZED BY W INDOWS Wi n d o ws X P 1 Click th[...]

  • Page 32

    32 Solving Problems www .dell.com | su pport. dell.c om Modem Problems HINT : Connect th e mode m to an ana log telephone ja ck only . The mode m doe s not oper ate while it is con nected to a digita l t ele phone net work. R EINSTALL THE SCANNER DRIVER — R einst a ll the sca nne r drive r . See the scanner docu men tation for in struction s. C H[...]

  • Page 33

    Solving Problems 33 V ERIFY THAT THE MODEM IS COMMU NICATI NG WITH W INDOWS Wi n d o ws X P 1 Click the Star t button . 2 Click Cont rol P anel . 3 Click Netw ork and Inter net Conn e ctions . 4 Click Internet O ptions . 5 Click Network Diagnostics and pe rform t he conne ctivi ty test. Wi n d o ws Me 1 Click the Star t button, p o in t to Settings[...]

  • Page 34

    34 Solving Problems www .dell.com | su pport. dell.c om Mouse Problems I F YOU CO NNECTE D THE MOUSE BEFORE TURNING ON THE COMPUTE R , RECONNE CT THE MOUSE CABLE 1 P ress <C trl><Esc > to display the Start men u. 2 In W i ndow s X P , type th e l etter u , and then type th e lett er u again. In W ind ows Me a nd W i ndows 20 00, us e th[...]

  • Page 35

    Solving Problems 35 K eyboard Problems Drive Problems If you cannot save a file to a floppy disk I F A WIREL ESS DEVI CE BEGIN S TO OPE RATE I MPRO PERLY AND A USB DEVICE IS CONNE CTED TO A FR ONT - PANEL USB CONN ECTOR , RECONN ECT THE US B DEVI CE TO THE FRONT - PANEL USB CONNE CTOR — Any USB de vice(s) conne cted t o the fr ont-pan e l USB con[...]

  • Page 36

    36 Solving Problems www .dell.com | su pport. dell.c om If you cannot play a music CD or install a progra m from a CD HINT : High- speed CD drive vi bratio n is no rm al and may cause noi se. Thi s does not indica t e a defect in the drive or the CD. T EST THE DRIVE WITH AN OTHER FLOPPY DISK — Ins ert another floppy dis k to e limin ate the possi[...]

  • Page 37

    Solving Problems 37 If you ca n no t pl ay a D V D m o vi e HINT : Because of different worldwide file types, not all DVD titles work in all D VD drives. If the CD-RW drive stops writing HINT : If you disable standb y mode to wri te to a CD-RW driv e, remember to reenabl e standb y mode when yo u fini sh writ ing t o the CD. A DJUST THE W INDOWS VO[...]

  • Page 38

    38 Solving Problems www .dell.com | su pport. dell.c om If you have a hard drive problem Network Problems C HANGE THE WRITE SPEED TO A SLOWER RATE — The CD-RW drive must re ceive a stea dy str ea m of d ata wh en wr iting . If th e str eam is in terr upted , an error occurs. Closing all programs before writing to the CD-RW may also alleviate the [...]

  • Page 39

    Solving Problems 39 Microsoft ® Windows ® Err or Messages R ESTART THE COMP UTER — T ry to lo g on to the net work a gain . C ONTACT YOUR NETWORK ADMINISTRATOR — V erify th at your ne twork setti ngs ar e co rr ect an d that th e networ k is func tioni ng. C HECK FOR INTERRUPT REQU EST CONFLICTS — See page 46. x : IS NOT ACCES SIBLE . T HE[...]

  • Page 40

    40 Solving Problems www .dell.com | su pport. dell.c om General Program Problems A program crashes A program st ops responding A REQU IRED .D LL FILE WAS NOT FOUND — The prog ram that you are trying to open is mi ssing an essen tial file. T o remove and then reinstall the program: Wi n d o ws X P 1 Click the Start button. 2 Click Con t rol P anel[...]

  • Page 41

    Solving Problems 41 A program error causes the system to lock up HINT : Sca nDisk may r un whe n yo u re s t a r t the computer . Follo w the instr uctions on the screen. A solid blue screen appea rs HINT : Sca nDisk may r un whe n yo u re s t a r t the computer . Follo w the instr uctions on the screen. A program i s designe d for an e arlier Wind[...]

  • Page 42

    42 Solving Problems www .dell.com | su pport. dell.c om Internet Connection Problems If you have a problem with yo ur Inte rnet connection R EVIEW “M OD EM P ROB LEMS ”— See page 32. T URN OFF CA LL WAITING ( CATCH - PHONE )— See your telephone dir e ctory for instructions on deactivating thi s feature. Th en adjust the dial -up networking [...]

  • Page 43

    Solving Problems 43 E-Mail Problems R esolving Other T echnical Problems B E SURE THAT YOU HAVE SUBSCRI BED TO AN I NTERNET SERVI CE PROVIDER — Contact an Intern et servi ce provider to s ubscribe. C ONTACT YOUR I NTE RNET SERVICE PROVIDER — Contact y our Inter net serv i c e p ro v ider for a ss istance. E NSURE THAT YOU ARE CONNECTED TO THE I[...]

  • Page 44

    44 Solving Problems www .dell.com | su pport. dell.c om R einstalling Drivers NOTICE: The Dell support we bsite, http:// support.de ll.com , and t he Dell Dimen sion R esourceCD provid e ap proved drivers for Del l™ comp uters . If you install drivers ob tained fro m other sources, your compu ter might no t work correc tly . Dell installed the fo[...]

  • Page 45

    Solving Problems 45 The drivers that are used by your compute r are automatically dis played in the My Drivers—Th e ResourceCD has ident ified these components in yo ur system window . HINT : The Re s o u r c e C D displays drive rs only for hardware that D ell insta l led at t he tim e of purchase. If you insta lled any addi tion al hardwa re, t[...]

  • Page 46

    46 Solving Problems www .dell.com | su pport. dell.c om R e solving Softw are and Hardware Incompatibilities W indows XP , W indows Me, and W indows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configur ed. Windows XP T o check for conflicts on a computer running W indo[...]

  • Page 47

    Solving Problems 47 Y ou can also use the W indow s XP Ha rdware T ro ubleshooter . T o use the troubleshooter , click the Start button and click Help a nd Support . T ype hardware troubleshooter in the Se arch field, and then click the arrow to start t he se ar ch. Cl i ck Hardw are T roublesh oote r in th e Search Results list. I n the Hardware T[...]

  • Page 48

    48 Solving Problems www .dell.com | su pport. dell.c om Y ou can also use the W indows Me Hardwar e T roubleshooter . T o use the troubleshooter , click the Start button and click Help . Click T roubl eshoot ing in th e What would you like help with? li st, click Ha rdwa re & system device problems , click Hardware, mem ory , & ot hers , an[...]

  • Page 49

    Solving Problems 49 Y ou can also use the W indow s 2000 Hardware T roubles hoot er . T o use the troubleshooter , click the Start button and click Help . Click T roubles hooti n g and Maintenan ce on the Contents tab, cl ic k Wi n do ws 2000 troublesh oot ers , and then click Hardware . In the Har d ware T roubl eshooter list, click I need to re s[...]

  • Page 50

    50 Solving Problems www .dell.com | su pport. dell.c om System Restore is enabled on your new computer . Howev er , if you reinstall W indows XP or W indows Me with less than 200 MB of fr ee hard-disk space available, Syste m Restore is a utomatically disabled. T o see if System Restore is enabl ed: Windows XP 1 Click the Start button, and then cli[...]

  • Page 51

    Solving Problems 51 Creating a R estore Point Using the XP Sys tem R estore W izard In W indows XP you can manually create r estore points or you can use the System Restore W iza rd to create the restore points for you. T o use the System Restore W izard, click the Start button, clic k Help and Support , click System Restore , and then follow the i[...]

  • Page 52

    52 Solving Problems www .dell.com | su pport. dell.c om 3 Click a calendar date to which you want to r e store your computer . The Select a Restore P oint ( Choose a Restore P oint in W indows Me) screen provides a calendar that allows you to see and select restore points. All calendar dates with av ailable restor e points appear in bold. 4 Select [...]

  • Page 53

    Solving Problems 53 R einstalling Windows XP Befor e reinstalling t he W indows XP operating sy stem to corr ect a proble m, try cor recti ng the pr oblem by perfor ming a W indows XP Sy stem Resto re (see page 49). NOTICE: The Operat ing Syst e m CD provide s options for reinstallin g your Windows X P operating system. The optio ns can po tentiall[...]

  • Page 54

    54 Solving Problems www .dell.com | su pport. dell.c om 8 The Windows XP Setup scre en appears and Windo ws XP begins to copy files and install t he devices. The computer automatically r estarts mult iple tim es be fore i t r equi res ad dition al in put. 9 When the W elcome to M icrosoft screen appe ars, click t he green arrow icon at the b o tt o[...]

  • Page 55

    Solving Problems 55 R einstalling Windows Me Bef o re reinst alli ng th e W indo ws M e ope rat in g syst em to c orrec t a pro blem , try correcting the problem by performing a W indows System Re store (see page 49) . NOTICE: The Operat ing Syst e m CD provide s options for reinstallin g your Windows Me operating system. The optio ns can potentia [...]

  • Page 56

    56 Solving Problems www .dell.com | su pport. dell.c om If C:WINDOWS.000 (recomm ended) is displayed, click Ot her , change C:WINDOWS.000 to C:WINDOWS , and th en click Next . 11 Ensure that Ty p i c a l is selected, and then click Next . 12 Specify a computer name, workgroup, and computer description, if desired, and then click Next . 13 Select[...]

  • Page 57

    Solving Problems 57 24 Remove the op era ting system CD from the CD or DVD drive. 25 Enter the syste m setu p pr ogram as d irected b y a De ll techni cal s upport representative . 26 In the sy stem setup program Boot menu, change the boot sequence back to the original boo t sequence. Then, exit the system setup program . R einstalling Wind ows 200[...]

  • Page 58

    58 Solving Problems www .dell.com | su pport. dell.c om 8 When the Windows 2000 Professional Setup s creen reappears, use the arrow k eys to select the type of file system that you want W indows 2000 to us e, and t hen pr ess <En ter> . 9 P ress < Enter> again to restart your computer . 10 Click Next when the W elcome to the Windows 20 [...]

  • Page 59

    FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C: ProjectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 www .dell.com | support.dell.com SECTION 3 Adding P art[...]

  • Page 60

    60 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 F [...]

  • Page 61

    Adding P arts 61 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 HINT : T o prevent damage t o you[...]

  • Page 62

    62 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 R [...]

  • Page 63

    Adding P arts 63 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 Rea ttaching the Hinge Arms CAUTI[...]

  • Page 64

    64 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 5 [...]

  • Page 65

    Adding P arts 65 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 8 After t he hinge arms cli p int[...]

  • Page 66

    66 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 re[...]

  • Page 67

    Adding P arts 67 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 L ook in g Inside Y our Computer [...]

  • Page 68

    68 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 Sy[...]

  • Page 69

    Adding P arts 69 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 Adding Cards CAUTION: Before you [...]

  • Page 70

    70 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 HI[...]

  • Page 71

    Adding P arts 71 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 7 Ensure that the car d is fully [...]

  • Page 72

    72 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 R [...]

  • Page 73

    Adding P arts 73 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 7 T o remove the c ard, grasp the[...]

  • Page 74

    74 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 Ad[...]

  • Page 75

    Adding P arts 75 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 6 T o insert a module, press out [...]

  • Page 76

    76 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 NO[...]

  • Page 77

    Adding P arts 77 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 6 T o replace the AGP card, gentl[...]

  • Page 78

    78 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 HI[...]

  • Page 79

    Adding P arts 79 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 9 Gently slide the new hard drive[...]

  • Page 80

    80 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 11[...]

  • Page 81

    Adding P arts 81 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 Adding Other Drives CAUTION: Befo[...]

  • Page 82

    82 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 8 [...]

  • Page 83

    Adding P arts 83 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 9 Gently slide the drive into the[...]

  • Page 84

    84 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 12[...]

  • Page 85

    Adding P arts 85 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 7 T o re move the dr ive-bay cov [...]

  • Page 86

    86 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 10[...]

  • Page 87

    Adding P arts 87 FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 DELL CONFIDENTI AL – PRELIMINARY 11/20/ 01 DELL CONFIDENTIAL – PRELIMINARY 11/20/ 01 13 See the do cument ation that c[...]

  • Page 88

    88 Adding P arts www .dell.com | su pport. dell.c om FILE LOCA TION: FILE LOCA TION: FILE LOCA TION: F I L E L OC A TI ON : C:P rojectsGre en_Lantern_solut ions2H930 c31.fm DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 DELL CONFIDENTIAL – PRELIMINARY 11/20/01 2H[...]

  • Page 89

    www .dell.com | support.dell.com SECTION 4 Appendix Spec ific atio ns Standard Set t ings Clearin g Forgott en P asswords R eplacing t he Batte r y Dell T e chni cal Supp ort Policy (U .S . Onl y) Contact ing Dell R egulatory Infor mation Limited W ar ranties and R eturn P ol icy 2H930bk1.book Page 89 Tuesday, November 20, 2001 5:02 PM[...]

  • Page 90

    90 Appendix www .dell.com | su pport. dell.c om Specifications Microproc essor Micr o p r oc e ssor type Inte l ® Pe n t i u m ® 4 microprocessor L1 cach e 8 KB f irst- level L2 ca ch e integra t ed 256-KB a t fu ll microp r o c es sor speed System Information System ch ip se t Intel 845 DMA channe ls four Interrupt levels 15 System B I OS chi p [...]

  • Page 91

    Appendix 91 Memo ry Architect ure SDRAM PC133 Memory connectors two Memo ry ca pacit ies 64-, 128- , 25 6-, an d 512-MB n on-ECC or ECC SDRAM Minimum memory 1 64 M B Maximum memory 512 MB Memory type PC133 (non-ECC or ECC) BIOS addres s F8000 h Drives Externally access ibl e two 5.25-inch bays two 3.5- inch ba y s Internal ly acce ss ible two bays [...]

  • Page 92

    92 Appendix www .dell.com | su pport. dell.c om Ports and Connectors (continued) Intern ally accessi ble: P r i mary IDE channel 40-pin connect or on PCI local bus Second ary IDE channel 40-pin co nn ecto r on PCI loc al bus Floppy drive 34-pin connect or Audio 3 Audio contr olle r Analog D evi ces AD1 885 AC97 Cod ec Video Vid eo co nt r ol l e r [...]

  • Page 93

    Appendix 93 Physica l Height x W idth x Depth 42.5 x 18.1 x 4 4.7 cm (16.7 x 7.1 x 17 .6 inche s) We i g h t 1 2 . 7 k g ( 2 8 l b ) Enviro nmental T emper ature: Operating 10 °    to 35 ° C ( 50 ° to 95 ° F) 4 Storage –40 °    to 65 ° C (–40 ° to 149 ° F) Relativ e h umidi ty 20% t o 80% (no ncond ensin g) Maxim[...]

  • Page 94

    94 Appendix www .dell.com | su pport. dell.c om Standard Set tings The system setup program co ntains the s tandard s ettings for your computer . NOTICE: Un less you ar e an expe rt c omput er u ser , don’t change t he se tting s for this pr ogram. C ertain change s might make your comp uter wor k incor rect ly . See the following figure for an e[...]

  • Page 95

    Appendix 95 Viewing Set t ings 1 T urn on (or rest art) your computer . 2 When the blue Dell™ logo ap pears, press < F2> immediately . If you wa it too long and t he operating s ystem logo appea rs, continue to wait until you see t h e M icrosoft ® Wi n d o w s ® desktop. Then shut down your comput er and try ag ain. System Setup Program [...]

  • Page 96

    96 Appendix www .dell.com | su pport. dell.c om If you for get your user or setup pass word, you cannot operate your computer or change settings in the system setup program until you clear the forgotten passwor d(s). NOTICE: This process erases both th e system and setu p passwords. 1 Shut down the compute r (see page 20). 2 T urn off any attached [...]

  • Page 97

    Appendix 97 R eplacing the Batter y CAUTION: Befor e you begin this pr ocedure, follow the safety instru ctions listed in “When W orking Inside Y our Computer ” on page 12. A coin-cell b attery maintains computer config uration, date, and time information. The b attery can la st severa l years. If you have to r epeatedly r eset tim e and date i[...]

  • Page 98

    98 Appendix www .dell.com | su pport. dell.c om 6 Close the computer cove r (see page 87), and plug your comp uter and devices into their electri c a l outl ets . 7 Access the sy stem setup pr ogram (see pag e 95) and rest ore the se ttings yo u rec orde d in st ep 1 . 8 P roperly dispos e of the old b attery (see page 1 18). Dell T echnical Suppor[...]

  • Page 99

    Appendix 99 Dell-installed peripherals in clude any internal e xpansion cards, or Dell- branded module bay or PC Car d accessories. In addition, a ny Dell-branded monitors, keyboar ds, mice, speak ers , microphones for telephonic modems, docking stations/port replicators, networking products, and all a ssociated cabling ar e included. Definiti on o[...]

  • Page 100

    100 Appendix www .dell.com | su pport. dell.c om Contacting Dell HINT : T oll-free nu mbers are fo r use with in the countr y for whi ch they are listed. When you need to contact Dell, use the telephone numb ers, codes, and electronic addresses provided in the following tabl es . If you need assistance in determining which codes t o use, contact a [...]

  • Page 101

    Appendix 101 Austria (V ienna) Inte rnati onal Acce ss Code: 900 Country Code: 43 City Code: 1 Home/Sma ll Bu si ne ss Sale s 0 1 79 5 67 60 2 Home/Small Bus iness Fax 01 795 6 7605 Home/Sm all Bu siness Customer Ca r e 01 795 67 603 Pr eferred Accounts/Corporate Customer Care 0660 8056 Home/Small Bus iness T ech nical Su pport 01 795 6 7604 Pr efe[...]

  • Page 102

    102 Appendix www .dell.com | su pport. dell.c om Canada (North Y ork, O ntari o) Inte rnati onal Acce ss Code: 011 Automated Order-Status System toll free: 1-80 0-433-90 14 AutoT ech (Automated tech nical support ) toll free : 1-80 0-247 -9362 Customer Care (F rom outs ide T oronto) toll free: 1 -80 0-387-57 59 Customer Care ( F rom within T oronto[...]

  • Page 103

    Appendix 103 Czec h R epub lic (P ragu e) Inte rnati onal Acce ss Code: 00 Country Code: 420 City Code: 2 T echnic al Sup port 02 22 83 27 27 Custom er Car e 02 22 83 27 11 F ax 02 22 83 2 7 14 T echF ax 02 22 83 2 7 28 Switc hboard 02 22 83 2 7 11 We b s i t e : su pport.euro.dell.com E-mail: czech_dell @dell.com Denmark (Horsholm) Inte rnati onal[...]

  • Page 104

    104 Appendix www .dell.com | su pport. dell.c om Fr a n c e (P aris)(Mont p ellier) Inte rnati onal Acce ss Code: 00 Country Code: 33 City Codes: (1) (4) Home and Small Business T e chnical Support 0825 3 87 270 Cust omer C a re 0825 8 23 8 33 Switc hboard 0825 004 7 00 S w i t c h b o a r d ( A l t e r n a t i v e ) 0 49 97 54 00 0 Sales 082 5 004[...]

  • Page 105

    Appendix 105 Hong K ong Inte rnati onal Acce ss Code: 001 Country Code: 852 T e chnical Support toll free: 800 9 6 4107 Custom e r Serv i c e (P enang, M ala ys ia ) 604 633 494 9 T r a n s a c t i o n S a l e s t o l lf r e e :8 0 09 64 1 0 9 Corporate Sales toll fre e: 800 96 4108 India T echn ical Suppor t 1600 33 8045 S a l e s 1 6 0 03 38 0 4 [...]

  • Page 106

    106 Appendix www .dell.com | su pport. dell.c om Jamai ca General Suppo r t 1-80 0-682 -3639 Japan (Kawasak i) Inte rnati onal Acce ss Code: 001 Country Code: 81 City Code: 44 T e chnical Suppor t (Server) T e chnical Suppor t Outside of Japan (Server) toll f re e: 0120-1 984-35 81-44 -556-415 2 T e chnical Suppor t (Dimen sion™ and I ns piron™[...]

  • Page 107

    Appendix 107 Latin Amer ica Customer T ech nical Support (Austin, T exas , U.S.A.) 512 72 8-4093 Cust omer Se rvice (Austi n, T exas, U.S. A.) 512 7 28-36 19 F ax (T e chnical Support and Customer Servi ce)(A ustin, T ex as, U .S.A.) 512 728- 3883 Sale s (Austin , T exas, U .S .A.) 512 7 28- 4397 Sale sF ax (Aust in, T exas, U. S.A. ) 512 7 28- 460[...]

  • Page 108

    108 Appendix www .dell.com | su pport. dell.c om Mexico Inte rnati onal Acce ss Code: 00 Country Code: 52 Custom er T echnical Support 001-8 77-38 4-8979 or 00 1-8 77-269-3 38 3 Sales 5 0-81-880 0 or 01-800-8 88 -3355 Customer Service 001-87 7-3 84-8979 or 00 1-8 77-269-3 38 3 Main 50 -81-88 00 or 01-800-8 88 -3355 Netherla nds Antill es Gener al S[...]

  • Page 109

    Appendix 109 Norway (L ysaker) Inte rnati onal Acce ss Code: 00 Country Code: 47 T e chnical Suppor t 671 16882 Relational Customer Car e 671 17514 Home/Smal l Busin es s Custome r Care 23 162298 Swit chbo ard 671 16 800 F ax T ech nical Su pport ( Up plan ds V as by , Sw eden) 46 0 85 590 05 5 94 F ax Swi tchboar d 671 1686 5 We b s i t e : su ppo[...]

  • Page 110

    110 Appendix www .dell.com | su pport. dell.c om Singapore (Singapore ) Inte rnati onal Acce ss Code: 005 Country Code: 65 T e chnical Suppor t t oll f ree: 800 6011 051 Cust omer Service (Penang, Malay sia) 604 633 49 49 T r a n s a c t i o n S a l e s t o l lf r e e :8 0 06 0 1 10 5 4 Corporate Sales toll free: 800 6011 053 South Africa (Joh ann [...]

  • Page 111

    Appendix 111 Sweden (Upplands V asb y) Inte rnati onal Acce ss Code: 00 Country Code: 46 City Code: 8 T e chnical Support 08 590 05 1 99 Rela t ion al Cus tome r Care 08 590 05 642 Home/Smal l Busin es s Custome r Care 08 587 70 5 27 F ax T ech nical Su pport 08 590 05 594 Sale s 08 590 05 185 We b s i t e : su pport.euro.dell.com E-mail: swe_ supp[...]

  • Page 112

    112 Appendix www .dell.com | su pport. dell.c om T rinidad/T obago Gen eral Suppor t 1-80 0-805 - 80 35 U.K. (Bracknell) Inte rnati onal Acce ss Code: 00 Country Code: 44 City Code: 1344 T e chnical Suppor t (Corporate/ P referr ed Acco un ts /P AD [1000+ em p lo ye es ]) 08 70 908 0500 T echnic al Su pport (Dir ect/P AD an d genera l) 0870 908 080[...]

  • Page 113

    Appendix 113 U.S.A. (Austin, T exas) Inte rnati onal Acce ss Code: 011 Country Code: 1 Automated Order-Status System toll free: 1-80 0-433-90 14 AutoT ech (F or portab l e and de sktop compu ters) toll free: 1-800-2 47-93 62 Dell Home and Small Business Gr oup (F or portable and desktop computer s): Customer T echni cal Support (Return material aut[...]

  • Page 114

    114 Appendix www .dell.com | su pport. dell.c om R et urning Items for War ranty R epair or Credit P repar e al l items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authori zation number , and write it clearly and prominently on the outside of the box. 2 Include a copy of the invoice and a lette r descri bi ng [...]

  • Page 115

    Appendix 115 R egulator y In formation Electromagnetic Interference (EMI) is any signal or emi ssi on, radiated in fr ee space or conducted along po wer or signal leads, that endangers t he functioning of a radio navigation or other safety service o r seriously degrades, obstructs, or r e peatedly interrupts a licensed radio communications service.[...]

  • Page 116

    116 Appendix www .dell.com | su pport. dell.c om Information T echnology Equipment (ITE), including peripherals, expansi on car d s, printers, inpu t/output (I/O) devices, monitors , and so on, that are integrated i nto or connecte d to the sy st em sh oul d match the electromagnetic envi ronment classification of the compute r syst em. A Notice A [...]

  • Page 117

    Appendix 117 • This device must accept any i nterference r ece ived, including interference that may cause undesired operation. Clas s A This equipment has been tes te d and found to comply with the limit s for a Class A digi ta l device pursuant to P a r t 15 of the FCC Rules. These lim its are designed to provide reasonable protection against h[...]

  • Page 118

    118 Appendix www .dell.com | su pport. dell.c om Company name: Dell Computer Corp oration One Dell W ay Round Rock, T exas 7 8682 USA Battery Disposal Y our computer sy stem uses a l ithi um-ion battery . The lithium-ion battery is a long-life ba ttery , and it is very possible that you wi ll never need to r eplace it. However , should you need to [...]

  • Page 119

    Appendix 119 Información para NOM (únicamente para México) La información sigu iente se propor ciona en el dispositiv o o en los dispositivos descritos en este documento , en cumplimiento con los r equisitos de la No rma Oficial Mexicana (NOM): Limited W arranties and R eturn P olicy Dell-branded hardwar e products purchased in the U.S. or Cana[...]

  • Page 120

    120 Appendix www .dell.com | su pport. dell.c om One- Y ear Limited W arranty (U.S. Onl y) Dell Computer Corporation ("Dell") manufactur es its hardwar e products from parts and components that are new or equivalent to ne w in accor dance with indust ry-standar d practices. Dell warrants that the har dwar e products it manufactures will b[...]

  • Page 121

    Appendix 121 Dell will r epai r or r ep lace products cover e d under this limi ted warranty that are r e turned to Dell’s fa cility . T o request warranty servi ce, you must contact Dell ’s C u stom er T e chn ica l Su pp or t wit hi n th e li mi te d wa rra nty pe riod . S ee "Contacti n g D ell" on pa ge 100 to find the appr op ria[...]

  • Page 122

    122 Appendix www .dell.com | su pport. dell.c om DELL DOE S NOT ACCEPT LI ABILITY BEYOND THE REMED IES SET FOR TH IN THIS LIMITED W ARRANTY ST A TEMENT OR LIABILITY FO R INCIDENT AL OR CONSEQUENTIAL D AMAGES, INCL UDING WITHOUT LIMIT A TION ANY LIABI L ITY FOR PRODUCTS NOT BEING A V AILABLE FOR USE OR FOR LOST DA T A OR SO F TW A RE. SOME ST A TES [...]

  • Page 123

    Appendix 123 This limited warranty does not cover any items tha t are in one or more of the following categories: software; external devices (e xcept as specifically noted); access o ries or parts adde d to a Dell system a fter the sy stem is shipped from Dell; accessories or parts added to a Dell system through Dell's sy stem integrat ion dep[...]

  • Page 124

    124 Appendix www .dell.com | su pport. dell.c om Limited W arranty Coverage During Y ear T wo During the second year of this l imited warranty , Dell will provide, on an ex change basis and subject to Dell’s Exchange P olicy in effect on the date of the ex change, replac em ent par ts for the D el l hardware product(s) c ove red under this limite[...]

  • Page 125

    Appendix 125 General Provisions THIS LIMITED W ARRANTY GIVE S Y O U SPECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA V E O THER RIGHTS, WHICH V AR Y FROM ST A TE TO ST A TE (OR JURISDICTION TO JURISDICTION) . DELL'S RESPONSIB ILITY FOR MAL FUNCTIONS AND DEFECTS IN HARD W ARE IS LIMITED TO REP AIR AND REPLAC EMENT AS SET FOR TH IN THIS LIMITED W AR[...]

  • Page 126

    126 Appendix www .dell.com | su pport. dell.c om Three- Y ear Limited W arranty (U.S. Only) Dell Computer Corporation ("Dell") manufactur es its hardwar e products from parts and components that are new or equivalent to ne w in accor dance with industr y-sta nda rd practices. Dell wa rrants th at the ha rdware products it manufactur es wi[...]

  • Page 127

    Appendix 127 Limited W arranty Cove rage During Y ear One During the one-year period beginning on the invoice da te, Dell will repair or r eplace prod ucts cover ed under this limited warr anty that ar e returned to Dell’s facility . T o request warranty service, you must contact Dell’s Customer T echnical Sup po rt within the warrant y period.[...]

  • Page 128

    128 Appendix www .dell.com | su pport. dell.c om Y ou will pa y Del l for replac emen t parts i f the replac ed part is not retur ned to Dell. Th e process for re turnin g re placed part s, and yo ur obliga tion t o pay for r eplacemen t parts if you do no t re turn the r eplaced parts to De ll, will be in accordance with Dell’s Exchange P olicy [...]

  • Page 129

    Appendix 129 These provisions apply to Dell’s three-year li mited warranty only . F or provisions of any service contract covering your system, r efer to your invoice or the separate service cont ract that you will r eceive. If Dell elects to ex cha n ge a system or comp onent, the exchange will be made in accor dance wit h Dell’s Ex change P o[...]

  • Page 130

    130 Appendix www .dell.com | su pport. dell.c om Limited W arranty Cove rage During Y ear One During the one-y ear period beginni ng on the invoice da te, Dell will repair or r eplace products covered under this l imited warranty that are r eturned to Dell's facility . T o request limited warranty service, you must contact Dell's Customer[...]

  • Page 131

    Appendix 131 Y ou will pay Dell for replacement parts when t he replaced part is not re turned to Dell. The process for r eturning replaced par t s, and your obli gatio n to p ay for replace ment part s if yo u do n ot r eturn the replace d parts to Dell, will be in accorda nce with Dell's Ex change P o licy in effect on the date of the exchan[...]

  • Page 132

    132 Appendix www .dell.com | su pport. dell.c om If Dell elects to ex cha nge a system or component, the exchange will be mad e i n ac corda nc e wit h De l l's E xchan ge P ol ic y in eff ect on the dat e o f t he ex change. In any inst ance in which Del l issues a Ret urn Material Author izat io n Nu m be r , D e ll m ust rece iv e the pr od[...]

  • Page 133

    Appendix 133 Dell will r epai r or r ep lace products cover e d under this limi ted warranty that are r e turned to Dell’s fa cility . T o request warranty servi ce, you must contact Dell’s Customer T echnical Support wit hin the warranty period. See "Contacti n g D ell" on pa ge 100 to find the appr op riate co nta ct inform a tion f[...]

  • Page 134

    134 Appendix www .dell.com | su pport. dell.c om DELL DOE S NOT ACCEPT LI ABILITY BEYOND THE REMED IES SET FOR TH IN THIS LIMITED W ARRANTY ST A TEMENT OR LIABILITY FO R INCIDENT AL OR CONSEQUENTIAL D AMAGES, INCL UDING WITHOUT LIMIT A TION ANY LIABI L ITY FOR PRODUCTS NOT BEING A V AILABLE FOR USE OR FOR LOST DA T A OR SO F TW A RE. SOME ST A TES [...]

  • Page 135

    Appendix 135 This limited warranty does not cover any items tha t are in one or more of the following categories: software; external devices (e xcept as specifically noted); access o ries or parts adde d to a Dell system a fter the sy stem is shipped from Dell; accessories or parts added to a Dell system through Dell’s sy stem integrat ion depart[...]

  • Page 136

    136 Appendix www .dell.com | su pport. dell.c om Coverage During Y ear T wo During the second year of this l imited warranty , Dell will provide, on an ex change basis and subject to Dell’s Exchange P olicy in effect on the date of the ex change, replac em ent par ts for the D el l hardware product(s) c ove red under this limited warranty whe n a[...]

  • Page 137

    Appendix 137 DELL' S RES PON SI BILI TY FO R MALF UNC T IONS AND DEF EC T S IN HARD W ARE IS LIMITED TO REP AIR AND REPLAC EMENT AS SET FOR TH IN THIS LIMITED W ARRANTY ST AT E MENT . THESE W A RR ANTIES GIVE Y OU SPECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RIGHTS, WHICH V AR Y FROM ST A TE TO ST A TE (OR JURISDICTION TO JURISDICTION[...]

  • Page 138

    138 Appendix www .dell.com | su pport. dell.c om Damage due to shipping the products to you is covered under this limited warranty . Otherwise, this limited warranty does not cover damage due to exte rnal causes, including acci d ent, abuse, misuse, p roblems with electrical power , servicing not a uthorized by Dell, usa g e not in accor dance with[...]

  • Page 139

    Appendix 139 Dell owns all parts r emo ved from repair ed products. Dell uses new and re conditioned parts made by various manufactur ers in performing warranty r epairs an d buildi n g r eplacem ent pro ducts. I f Dell repa irs or r eplaces a produc t, it s warr a nty term i s not extended . Coverag e During Y ears T w o and T hree During the s ec[...]

  • Page 140

    140 Appendix www .dell.com | su pport. dell.c om General Provisions DELL MAKES NO EXPR ESS W ARRANTIES OR CONDITIONS BEY OND THOSE ST A TED IN THIS LIMITED W ARRANTY ST A TEMENT . DELL DISCLAIMS A L L OTHER W ARRANTI E S AND CONDITIONS, EXPRESS OR IMP LIED, INCL UDING WITHOUT LIMIT A TION IMPLIED W ARR ANTIES AND CONDITI ONS OF MERCH ANT ABILITY AN[...]

  • Page 141

    Appendix 141 "T otal Satisf action" R eturn Poli cy (U.S. a nd Canada Only) If you ar e an end-user customer who bought new products directly from a Dell company , you may r eturn them to Dell wit hin 30 days of th e date of invoice for a r efund or credit of the product purchase price. If you ar e an end-user customer who bought recondit[...]

  • Page 142

    142 Appendix www .dell.com | su pport. dell.c om One- Y ear End-User Manufact urer Guarant ee (L atin America and the Cari bbean Only) Guar ante e Dell Computer Corporation ("Dell") warrants to the end user in accor dance with the f ollowing provis ions that its brande d hardw are products , purchased by the end user from a Dell co mpany [...]

  • Page 143

    Appendix 143 Limitation and St atutory Rights Dell make s no other warranty , guarantee or like statement other than as e xplicitly stat ed above, and t his Guarantee i s given in place of all other guarantees w hatsoever , to the fulles t extent permitted by law . I n the absence of applicab le legislation, this Guarantee will be the end user’s [...]

  • Page 144

    144 Appendix www .dell.com | su pport. dell.c om 2H930bk1.book Page 144 Tuesday, November 20, 2001 5:02 PM[...]

  • Page 145

    Index 145 Inde x A AGP car d, 76 audio . See so u nd B batte ry disposal, 9 7 rep l a c i n g , 9 7 BIOS, 94 C cards adding, 6 9 AGP , 7 6 connectors, 6 8 rem ov i n g , 7 2 CD drive fixing problems, 3 6 CD-RW drive fixing problems, 3 7 compute r back vi ew , 6 0 closing cover , 8 7 crashes, 4 0 error messages, 2 5 front door , 6 0 front view , 6 0[...]

  • Page 146

    146 Index 146 Index H hard drive adding a second har d drive, 7 7 fixing problems, 3 8 help file accessing, 2 4 I Internet fixing problems, 4 2 IRQ conflicts, 46 K key b oa rd fixing problems, 3 5 M memory add ing , 7 4 connectors, 6 8 messages sta rt-u p, 2 5 Wi n d o w s , 3 9 modem fixing problems, 3 2 monitor fixing problems, 2 6 motherboard. S[...]

  • Page 147

    Index 147 troub lesho otin g, 22 turni ng off the co mputer , 2 0 V vid eo fixing problems, 2 6 vide o memo ry connector , 6 8 volu me adjusting, 2 8 W warranty , 119 W indows 2000 error messages, 3 9 Help, 2 4 printe r , 3 0 re installing, 5 7 shu tdow n, 2 0 Wi n d o w s M e error messages, 3 9 Help, 2 4 printe r , 3 0 re installing, 5 5 shu tdow[...]

  • Page 148

    148 Index 148 Index 2H930bk1.book Page 148 Tuesday, November 20, 2001 5:02 PM[...]

  • Page 149

    DELL INFORMA TION DEVEL OPMENT P ostsc r i pt Imagi ng and Pr i nti ng Sp ec ific atio ns ENGLI SH ( Completed by Information Dev elopment ) LOCA LI Z A TI O N ( Heavily outlined boxes complet ed by Agency ) DOCUMENT TITLE: PAT H : Dimens ion 4300, Solutions Guide (S:SYSTEMSGree n LanternSolutionsA01English) LANGUAGES: English T r anslation A [...]

  • Page 150

    FILE NA ME(S) & P A GE CO UNT: Section Filename Page Count Page Numbers * Localization Supplier: Revise f i le nam e, page count, and page number columns Full Cover (AMF): Or Full Cover (EMF): Or Full Cover (AP CC): Or Full Cover (CCC): Or Full Cover (BCC ): T i tle Page: TOC : Safety Instructions: Section 1: Section 2: Section 3: Appendix: Ind[...]