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Dell 720N manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Dell 720N. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Dell 720N ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dell 720N décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Dell 720N devrait contenir:
- informations sur les caractéristiques techniques du dispositif Dell 720N
- nom du fabricant et année de fabrication Dell 720N
- instructions d'utilisation, de réglage et d’entretien de l'équipement Dell 720N
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dell 720N ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dell 720N et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dell en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dell 720N, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dell 720N, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Dell 720N. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    ™                        [...]

  • Page 2

    ____ __ __ __ __ __ __ __ __ Info r mation in this document is s ubject to chan ge witho ut notice. © 1998– 1 999 Netwo rk Applianc e, Inc. Licen sed to Dell Comput er Cor por ation. All r ights res erv ed. Repr oduct ion in any manner wha tsoe ver without the wr it ten permission o f Dell Comp uter Corporati on is strict ly for bidden. No part [...]

  • Page 3

    v    Use the f ol lo wing saf et y guidel i nes to ensure you r ow n personal saf ety and to help prot ect yo ur comput er or storage s y stem from p otential dam age. Thr oughout thi s guide, bl oc ks of text m ay be acc om pani ed b y an icon and pr i nted i n bold type or in i talic type. [...]

  • Page 4

    vi (,"-./ ( +   0 +% 1    +    + + 0 %0  ?[...]

  • Page 5

    vi i  K eep y our system com pone nts aw ay from radia tors and hea t sources . Also, do not bl oc k cooling v ents.  Do not spill food or l iqui ds on y our s ystem co m po nents, an d n e ver operate the produc t in a wet en viron ment. If t h e co mputer g ets w et, s ee the appr opr iate c hap- ter i n your trou bleshoot ing gui de or con[...]

  • Page 6

    viii  P ositi on cabl es an d po wer cords car efu lly; route cabl es and the pow er cord and plug so t hat they c a nnot be stepped on or t rippe d o v er . Be s ure that noth ing res t s on your sy stem co mponent s ’ cables or po w er cord.  Do not m odif y po wer c ables or plugs. Cons ult a lic ensed elect r ici an or y our pow er comp[...]

  • Page 7

    ix ! "#        +                                [...]

  • Page 8

    x  Disconne ct the mod em cable befor e openi ng a product encl osure, touc hi n g or installi ng inter nal componen ts, or to uc hing an uninsul ate d mode m cable or jac k.  Do not use a t el ephone li ne to re por t a gas lea k whi le y ou are in the vici nity of the leak.      ?[...]

  • Page 9

    xi  Handl e component s and cards with car e. Don ’ t touc h t h e component s or con- tacts on a car d. Hold a ca rd b y it s edge s or by it s metal mounti ng br ac k et. Hold a comp onent suc h as a micro processo r ch ip b y i ts edge s, not by it s pins. ! "#    [...]

  • Page 10

    xii  Set t he moni t or at a comf ortable vi e wing distanc e (usually 51 0 to 6 1 0 mil limet ers [20 t o 24 inc hes] f rom y our eyes ).  Mak e s ure t hat the m on itor screen is at e y e le vel or s light ly l o w er when y ou si t in front of the monitor .  A djust t he tilt of th e monit or , its con trast and bright ness set t ings,[...]

  • Page 11

    xii i        ! Th is gui de de scribe s ho w to install a P ow er V ault 720N, 7 40N, or a 7 60 N filer in a ra c k, connect i t to a P ow erV ault 700N Di sk -Arr a y Enclo s ure (D AE) stora ge sy s tem and to an opti onal tape bac kup devi ce, and start up the sy stem. Th e c hapter [...]

  • Page 12

    xiv   Thi s guide uses the f ollo wing terms:  Filer ref ers to a P ow er V ault 720N, 7 40 N, or 7 60N net wor k data ser ver .  Sys tem ref ers, at a m inimum , to a f il er a nd a connected P o w erV ault 700N st orage syst em. An optiona l tape bac kup devi ce can also be a component of the system .  Disk [...]

  • Page 13

    xv "  '   T a ble 1 list s the kinds of for m at tin g t his gui de uses to ide nt ify special inf ormati on.   #   Th is gui de con t ains speci a l mes sages that a re des cribed a s fol lo ws : NO TE: A NO TE contains i mportant inf[...]

  • Page 14

    xvi[...]

  • Page 15

    xvi i   '%  ( )    *** ** *** ** ** *** ** *** ** **** * **** * * (( About th e 720N, 740N, and 760N Fi lers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 16

    xvii i En viro nm en tal Re qui reme nts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2 Elect rical Requiremen ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Space and Locat ion Require ments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Ch ec k th e S hip men t Pa cka[...]

  • Page 17

    xix LED s on the Fr ont an d B ack Pa ne ls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2 Fro nt Pan el LED s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Bac k P an el L ED s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 18

    xx , Fig ur e 1 -1. Fr ont P an el Fe atu res . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Fig ur e 1-2 . Fe atu res Be hin d t h e F ront B eze l . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -3 Figure 1-3. Sta ndar d Back Pan el Featur es . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 19

    xxi Tabl e 2- 8. Seri al Con sole Defa ult C om munica t ions Setting s . . . . . . . . . . . . . . 2-19 Tab le 3-1 . F ron t Pane l LED Co de Des cri ptio n . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -3 Tab le 3-2 . F ron t Pane l LED Co de Des cri ptio n . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -4 Tab le 3 -3. Built -I n E[...]

  • Page 20

    xxii[...]

  • Page 21

    Intro duct ion 1-1          %&'$ (%)' $ ( %*'$+  ) ,  1 Dell ™ Po w e r Va u l t ™ 720N, 7 40N, and 7 60N filer s are dedic ate d, specia l-pur pose net- w ork[...]

  • Page 22

    1-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide               Figure 1 -1 sh ow s the standard f eat u res that y o u c an see from the f r[...]

  • Page 23

    Intro duct ion 1-3          Figur e 1 -2 sho w s th e st and ard f eat ures tha t you c an see wi th the front bezel remo v e d.        ?[...]

  • Page 24

    1-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide                Figure 1 -3 sh o ws the standard f eat ures t hat yo u can see from t he bac k [...]

  • Page 25

    Intro duct ion 1-5 $% ,  An opti onal f eat ure i s a f eatur e that y ou can use or order f or y our s yst em to suppl e- ment the standard f eat ures. Th e opti onal f eatur es f all into fi ve cat egories:  A ddit ional NICs  A ddit ional FC-AL ada pters Y our f il er ships wi th t he optiona l f e[...]

  • Page 26

    1-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide  " #  $ !%             Y ou can order a n[...]

  • Page 27

    Intro duct ion 1-7 Th e connec tors of the cards and adap ters installed in the slot s fit th roug h the slot openi ngs in the fi ler ’ s bac k panel. Fig ure 1 - 5 sho w s the expan sion slots as view ed from the bac k panel .    )# *(   '   ?[...]

  • Page 28

    1-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide $%&  #  T able 1 -6 gi ves the sl ot assig nm ents f or th e a vaila bl e thr ee s lots on th e 7 20N. $'&  #  T able 1 -7 giv es the slot as[...]

  • Page 29

    Intro duct ion 1-9      ,  )    A s a network data server , the f unctio n of the P owe rV ault 720N, 7 40N, or 7 60N filer is to mo ve data ov e r the networ k in respons e to[...]

  • Page 30

    1-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide    ,&  1(  $ 2    1 - f iler tw o Pow e rV ault 70 0N s tor age sy stems SCS I ta pe bac k up de v ice[...]

  • Page 31

    Installing a Filer Sy s tem 2-1          ",, -   .        )   The f o[...]

  • Page 32

    2-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide   !+  , +   Y ou need the f ol lo wi ng tools and equi pment to install the filer .  A 1 9-inc h (48 3-mm.) rac k conf orming to ANSI/E IA-31 0-D-92. I f you do not i n [...]

  • Page 33

    Installing a Filer Sy s tem 2-3     , +   T able 2-3 giv es the f il er ’ s dimensi ons an d wei ght. T a ble 2-4 descr ibes the re commended m inimum cleara nce fo r t he filer . ' %    [...]

  • Page 34

    2-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide  A rac k mounting ki t, cons isti ng of: — T w o rac k ada pter rai ls and mount i n g hardwar e — A 1/2-U fill er panel and mount ing hardw a r e (includi ng cage n uts and cage nut installat ion tool ) — A cable managem ent cl ip with mount ing [...]

  • Page 35

    Installing a Filer Sy s tem 2-5  4 !2 4 76 9 :! 8 2. T o at t ac h eac h rac k ada pter r a i l to whol e-U or half-U po siti ons o n the v ertica l rail s, perf orm the fo llo wing steps: a. At t he front o f the r ac k, instal l th e [...]

  • Page 36

    2-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide     4  !&( 4 +6  9 3 9 &- d. At th e b ac k of the r a c k, secu re th e r[...]

  • Page 37

    Installing a Filer Sy s tem 2-7     !4  !&( 4 +6   93 9 &-    "%  4! & ([...]

  • Page 38

    2-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide )   ,    T o install the fi ler af ter the rac k adapt er rail s are ins t alled i nside the r ac k, perf orm the fol lo wing st eps: 1 . Using two or more perso n[...]

  • Page 39

    Installing a Filer Sy s tem 2-9   )%      5. Instal l t he half- U f ill er pa nel (pr o vided wit h the r ac k moun ting ki t) a bove the fi ler and t ighten i ts scre ws. Y our installed f i ler should lo ok simil ar t o Figure 2-6.  [...]

  • Page 40

    2-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide )   '    ' % A cabl e management kit is pr o vided with the filer . T hi s kit c onsist s of a l a rge pl as tic cable manag em e nt cli p and t w o[...]

  • Page 41

    Installing a Filer Sy s tem 2-1 1    +       -0  %''$   T o connec t the f i ler t o a si ngle P ow erV ault 700N s t orage sy stem (or t o as man y as eight P ow erV ault 700N storag e sy stem[...]

  • Page 42

    2-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide  0        $2 ./ /   1-          # ?[...]

  • Page 43

    Installing a Filer Sy s tem 2-1 3 3. R oute th e cable thr ough the cabl e managemen t l oo p and then to the FC-A L ad apter ca rd in slot 7 . 4. Connect t he free end of the FC-AL fi ler -to-P ow erV ault 700N stor age sy stem cable to t he fi ler ’ s FC-AL ada pter car d connec tor in slot 7 (see Figur e 2-9). Ti ghten the loc king scr e ws o [...]

  • Page 44

    2-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide +  .  ,  7  ) ') ) ) 7 % The f[...]

  • Page 45

    Installing a Filer Sy s tem 2-1 5 Figur e 2-1 0 sho ws a SCSI c able conne ct e d to the tape bac kup dev i c e a nd to the con- necto r , label ed SCSI T APE.    /    %         (  ! (      ?[...]

  • Page 46

    2-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide T a bl e 2-5 l is ts a ll avai lab le n et wo rk c o nnecti vity . '     8 " #  The fi ler sup por ts th r ee types of Ether net NICs: a single -port 1 0/1 0[...]

  • Page 47

    Installing a Filer Sy s tem 2-1 7   % #   '  0.        3  !    .  [...]

  • Page 48

    2-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide       +  !  ,  ) '   [...]

  • Page 49

    Installing a Filer Sy s tem 2-1 9 0.              T o c onnec t an ASCI I termin al to the f iler , perfo rm the f oll o wing step s: 1 . En sure that the te rminal se t tings matc h the filer ’ s, lis ted in T able 2- [...]

  • Page 50

    2-2 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide                -           !  9        Y ou [...]

  • Page 51

    Installing a Filer Sy s tem 2-21  "  $  (( 4. Plug t he othe r end of the po we r cord int o a grounded el ect rica l outle t. 5. R epeat St eps 1 through 4 fo r the second po wer supply . 6. T urn the po w er swi tc h on the po w er su pplies to the On posi[...]

  • Page 52

    2-2 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide[...]

  • Page 53

    T ro uble sho otin g the Fil er Hard war e 3-1          1 2       2 #      '% [...]

  • Page 54

    3-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide .#  8&   '&  The LEDs and LCD are cont roll ed b y a b uilt -in en vi ronm ental control ler sens or on the syst em boar d that functi ons as t he inter fa ce betwee n t hem and the pr ocessor[...]

  • Page 55

    T ro uble sho otin g the Fil er Hard war e 3-3 T able 3-1 describe s the three LED codes on the front panel. 7     8 &  . * ! Figur e 3-2 s hows t he pow er su pply LEDs.    !  +[...]

  • Page 56

    3-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide T able 3-2 desc ribes t he po we r supply LED cod es on t he bac k panel.      '#   (  -$   7?[...]

  • Page 57

    T ro uble sho otin g the Fil er Hard war e 3-5      !       ! The buil t-i n 1 0/1 00BA SE-T Eth er n et connect or has t w o LEDs, as show n in Figur e 3-3.     %# ' #[...]

  • Page 58

    3-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide    " '#        #     T able 3-4 desc ribes t he LEDs on the singl e-por t Ethern et car d. 4  ?[...]

  • Page 59

    T ro uble sho otin g the Fil er Hard war e 3-7  ) '#  <   #   T a ble 3-5 descr ibes the pai r of y el low and gr een LEDs for a sin gle c hann el.  )<   ?[...]

  • Page 60

    3-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide 78    '  8 & The GB Ether net card has one fibr e- op tic conn ect or and two LEDs, as sho wn in Figure 3-6.    ,' # = [...]

  • Page 61

    T ro uble sho otin g the Fil er Hard war e 3-9 2 #    %  '&  Th e sy stem repo rts it s stat us, err or , and diagnos t ic m essa ges on the LCD an d system consol e. Most L CD mess ages are trunc at ed v ersi ons o f cons ol e mess ages that provi de more inf[...]

  • Page 62

    3-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide  *) 7 # T able 3- 8 list s the two type s of start up m essages. 3 7# When y ou tu rn on the po w er , the filer c hec ks the hardw a r e on the sys t em boar d [...]

  • Page 63

    T ro uble sho otin g the Fil er Hard war e 3-1 1  3  7 #  The f ol lowi ng l ist is a sample of POST m essa ges that app ear on the LCD: Checking sensors Testing clock Testing floppy Testing watchdog Testing 256MB Complete Probing devices 3  !  [...]

  • Page 64

    3-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide *Env-B rupt err *Env-C rupt err *FP button stuck *FLPY init fail *FLPY reg error 7# If t he hardw are p asse s a ll POS T tests, the fi l er beg ins to load the f i ler sof twar e a nd displ a y inf or mationa l boot mes [...]

  • Page 65

    T ro uble sho otin g the Fil er Hard war e 3-1 3 8  % T a ble 3-9 lists LCD error messa ges that the sy st em detects w hen starting.  ; ( #:  - $[...]

  • Page 66

    3-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Driv e m.n not suppor ted m — The di sk number; n — the di sk ID num- ber . The sy s tem dete cts a disk or t ape dri v e that i s n ot support ed b y Dell. EMU re v x n ot quali fied The EMU re vis ion le v el is not recogni zed. Driv e placem ent h[...]

  • Page 67

    T ro uble sho otin g the Fil er Hard war e 3-1 5 No disks ! The sy stem can det ect FC-AL con t r oller s but n ot the di sk s. V erif y that  All disks are in st a lled pr operl y in the P o wer V ault 700N storage sy st em.  If mult iple P ow e rV ault 70 0N storage sys tems are connec ted in a loo p, ensure t hat a term inat or is ins tall[...]

  • Page 68

    3-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide )  8  Af t er th e s yst em ha s s t a rte d , t he LC D dis p lays a n um be r foll o we d by a ba r g rap h to indic ate ho w man y operat i o ns per second t he sy [...]

  • Page 69

    T ro uble sho otin g the Fil er Hard war e 3-1 7 I   /%  -  # :  - $  CIFS service disab l ed ! Thi s m essag e appear s only if y ou hav e lic ensed CIFS . One [...]

  • Page 70

    3-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Fans stoppe d; replace them! Th is mess age ap pears if the f an ass embly of t he fil er s tops func t ioni ng. R e place the f an assembly as soon as pos sible. Fault on sh elf nn — The P ow erV ault 700N s t orage sys tem en closur e add ress num be[...]

  • Page 71

    T ro uble sho otin g the Fil er Hard war e 3-1 9 Pari ty disk x % rebuil t The sy stem sho ws th e amount of com- plete d d ata reco nst r uction on the spare disk af ter the sy stem entered degr aded mode. x — Amount of dat a recon st r ucted. I f a n err or occ urs duri ng reconst ructi on , the err or message o v er rides thi s messag e. Pow e[...]

  • Page 72

    3-2 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide The foll o wing SES err or mess ages mig ht al so app ear du ring sy stem o perati on: Driv e placem ent ha x shelf y , No SES on shelf x ha y , Unsupport ed SES shelf x , h a y . Reporti ng SNMP traps and Set - ting up SNMP tra p host Th ese messages ap[...]

  • Page 73

    T ro uble sho otin g the Fil er Hard war e 3-21 8  . If a sy stem problem has caused th e sy stem to halt or re st a rt, the LCD displ a ys one of the syst em hal t me ssag es list ed in T able 3-1 1 .        1  - 3 ?[...]

  • Page 74

    3-2 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Syste m erro r: errs ts %x %x — An er ror code re pr e sentin g a spe- cif ic er r or condit ion. T he system det ects a h ard wa re er ror , suc h as a parity er ro r , that cannot be correcte d. T o clea r the err or condi t ion, t he sy stem restart[...]

  • Page 75

    Get ting H elp 4-1        Thi s c hapter descri bes the tools Dell pro vides to help y ou w hen y ou have a pro blem with y our P ower V ault 720N, 7 40N, or 7 60N filer . It also t ells y ou when and ho w to call De ll for technica l o r cus tome r a ssi st an ce .  ?[...]

  • Page 76

    4-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide   Dell provi des a number of tool s to ass ist y ou. Th ese tools are desc ribed i n the fo l lo w- ing sec tions. NO TE : So me o f the fol low in g to o ls ar e not alw ays avai la bl e in a ll loc a ti ons o ut sid e t he con[...]

  • Page 77

    Get ting H elp 4-3  Elect r onic S upport Service suppor t@us.de ll.c om apsuppor t @dell .com (for Asian /P acifi c countri es only) sup po rt. euro.d ell .c om (fo r Europe onl y)  Elect r onic Quo t e Serv i ce sa les @dell .com apmar ke ting@de ll.com (f or A sian/ Pa cifi c countr ies only)  Elect r onic I nf ormation S er vice info @[...]

  • Page 78

    4-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide !   $    Y ou can call this aut omat ed service to c hec k on the stat us of an y Dell products that you ha ve ordered. A r e cordin g prompt s y ou for the inf ormation nee [...]

  • Page 79

    Get ting H elp 4-5 3. Incl ude a cop y of the Di agno stics Ch ec klist indica ting an y tests you h av e ru n and an y er ror mes sages repor te d b y the Dell Diagnos t ics. 4. Incl ude an y accessor i es t hat belo ng wit h the item( s) being re tur ned (pow er cabl es, sof t w a r e disk et tes, guides , and so on) if the ret ur n is f or credi[...]

  • Page 80

    4-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide   "      !  Name: ____ ____ ___ ____ _______ _______ ____ ____ _______ _______ ____ ___ ____D ate : _____ ________ ___ ______ A dd ress: __ ____ ____ ___ [...]

  • Page 81

    Get ting H elp 4-7     $        When y ou nee d to contact Dell, use the tele phone number s, codes, and electron ic addre sses pro vided i n T ables 4- 2 and 4- 3. T able 4 -2 pro vides the v arious codes requi r ed to make lo ng- d istance and i nterna[...]

  • Page 82

    4-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide   8 9 7    ?[...]

  • Page 83

    Get ting H elp 4-9 S w ed en (Uppl an ds V asb y) 009 46 8 S witz erlan d (G enev a) 0 0 41 22 T aiwa n 002 886 — Thai l and 0 0 1 6 6 — U .K. (B rac knell ) 0 1 0 44 1 344 U .S .A. (A ustin , T exas) 0 1 1 1 Not requi red        ?[...]

  • Page 84

    4-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Br unei NO TE: Custome rs in Br unei call Mal a y- sia f or sales, custom er , an d tec h- nical a ssistanc e. Custome r T ec hnical Support ( P enang, Mala y sia) . . . . . . . . . . . . . . . . . . . . . 81 0 4966 Custome r Ser vice (P enang, Malay si[...]

  • Page 85

    Getting Help 4-1 1 Denmar k * (Hors hol m) NO TE: Customers in Denm ark cal l S w ed en f or f ax tec hnical s upport. T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451 70 182 Cu sto mer C are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 86

    4-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Ger man y * (Langen ) T ec hnical Suppor t. . . . . . . . . . . . . . . . . . . . . . . . 06 1 03 . . . . . . . . . . . . . . . . 97 1 -200 T ec hnical Suppor t Fax . . . . . . . . . . . . . . . . . . . . 061 03 . . . . . . . . . . . . . . . . 9 71 -222[...]

  • Page 87

    Getting Help 4-13 Japa n (Ka wasa ki ) T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . t oll fr ee: 0 0 88- 22- 7890 T echnic al S up por t (Ser ver) . . . . . . . . . . . . . . . . . . . . . . . . . . . t ol l fre e: 0 120 -1 984-3 5 T ec hnical Supp ort (Di mensi on and Inspi r on ™ ) . . . . . . . . .[...]

  • Page 88

    4-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Luxem bour g * NO TE: Custome rs in Lu xembourg c all Belgi um for s a les , custom er , an d tec hnical assis t ance. Custome r T ec hnical Suppor t (Br u ssels, Be lgium) . . 02 . . . . . . . . . . . . . . 481 9 2 88 Home/Smal l Busin ess Sales ( Brus[...]

  • Page 89

    Getting Help 4-15 Nether lands * (A mste rdam) Cu sto mer T echni cal Su pport . . . . . . . . . . . . . . . . . . 02 0 . . . . . . . . . . . . . . . . 5 818838 Ho me/S m all B us ine s s S ales . . . . . . . . . . . . . . . . . . . . . . . . . . . t oll fr ee: 08 0 0- 0663 Ho me/S m all B us ine s s S alesFa x . . . . . . . . . . . . . . . 020 . .[...]

  • Page 90

    4-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Singa por e (Singa pore) NO TE: Custome rs in Si nga pore c al l M alaysia for cu s- tomer a ssistanc e. T ec hnical Suppor t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free : 800 60 1 1 0 51 Custome r Ser vice (P enang, [...]

  • Page 91

    Getting Help 4-1 7 S w eden * (Uppl ands V asb y) T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . 08 . . . . . . . . . . . . . . 5 90 0 5 19 9 Cu sto mer C are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0 8 . . . . . . . . . . . . . . 590 0 5 169 Fax T e c hni cal Su pport . . . . . . . . . . . . . . . . [...]

  • Page 92

    4-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide U. S.A . (Au stin, T exa s) Aut omat ed Or der - St atus Sy s t em . . . . . . . . . . . . . . . . . . . . . toll fr ee : 1 -80 0-4 33- 90 14 A utoT ec h (Aut omated tec hnical suppo rt) . . . . . . . . . . . . . . . toll free: 1 -800-247 -9362 Dell Hom[...]

  • Page 93

    I nde x 1    acti vity L ED on the front pa nel, 3-3 Add at least xMB more memo ry mess age, 3 -13 ANSI termina l see t erminal conn ect ion ASCII termi n al see t erminal conn ect ion assi stance tec h nica l , 4- 1 tel ephon e nu mbers , 4-7 warra nt y repai r or c r ed it, 4-4 audi ence f o r this manua l , xiii AutoTec h servi[...]

  • Page 94

    2 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de CONSOLE port , 1- 5 connect i ng a terminal , 2-19 DB-9 – to – DB-9 se rial cable, 2- 18 pin s etti ngs, 2-18 CPU fan has fai led mes sage, 3-21 CPU fan stopped m essage, 3-11  Data d i sk n x% rebu ilt mess age, 3 -17 Data ONTAP , file r sof twar e[...]

  • Page 95

    I nde x 3 erro r m e ssag es when hal ting CPU fan has fa iled, 3- 21 Disk hun g during sw ap!, 3- 21 Erro r dumpi ng core, 3- 21 Halt ed, 3- 21 ISA IOCHK, 3-21 Panic king, 3-21 erro r or info rmat ional messages CIFS ser vice di sabled! , 3-16 Data di sk n x% rebui lt, 3-17 disk n is broken, 3-17 Fans st opped; replac e them!, 3-18 Faul t on shelf[...]

  • Page 96

    4 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de  halt comm and, 2-14, 3-21 Halted mess age, 3 -21 height of filer, 2 - 3 help tools AutoTech ser vice, 4-3 Inter net, 4- 2 TechC onnect BBS, 4-3 TechF ax servi ce, 4-3 humid ity, en viron mental req ui r ement s, 2-2  infor mationa l messages see err[...]

  • Page 97

    I nde x 5 mess ages *Cloc k b ogus. Date reset , 3-11 *C lo ck dea d , 3- 11 *Cloc k e rror, 3-11 *Cloc k r ese t, 3- 11 *CPU fan st o pped, 3-11 *E nv-A r upt err, 3-11 *E nv-A st at e rr, 3-11 *E nv-B r upt err, 3-12 *E nv-B st at e rr, 3-11 *E nv-C r upt err, 3-12 *E nv-C st at e rr, 3-11 *Fans st opped, 3-11 *FLPY for mat er r, 3-11 *FLPY head [...]

  • Page 98

    6 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de Uncor p r oc mchk : code x, 3-2 2 Unsupport ed NVRAM si ze x M B, 3 -16 Unsupport ed SES shelf x, ha y, 3-14, 3-16 x defaul t route, 3- 20 x route to y, 3-20 $ netwo rk connect ivit y, 2-15 built- i n 10/100 Base-T Etherne t, 1-4 expansi on sl ots, 1- 6 Ne[...]

  • Page 99

    I nde x 7 / rack , for ins tall ing the f iler , 2-4 Rebooti ng mess age, 3-21 Repla ce NVRAM batte ries! message, 3-16 requi reme nts docum entati on, xiv elec tric al, 2-2 envi r onment al, 2-3 rack instal lati on, 2-3, 2-4 Reset button o n t he fr ont panel , 1-3 re tu rns , 4-4 robot i c loa der, on tape ba ckup de vice, 2-14  safet y instru[...]

  • Page 100

    8 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de ter min ating SCSI bu s at the t ape dev i c e, 2- 14 termin ol o gy used in thi s manual , xiv th erm al ra ting , 2-2 too l re qui rem ent s, 2-2 troubl esh ooting Diagnost ics Check l ist , 4-6 Inter net t ools, 4- 2 troubl eshoot i ng , using LEDs and [...]