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Dell 922 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Dell 922. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Dell 922 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dell 922 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Dell 922 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Dell 922
- nom du fabricant et année de fabrication Dell 922
- instructions d'utilisation, de réglage et d’entretien de l'équipement Dell 922
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dell 922 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dell 922 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dell en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dell 922, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dell 922, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Dell 922. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    www .dell.com/supplies | support.dell.com Dell™ Pho to All-In-One Printer 9 22 Owner ’s Manual L ook Inside F or: • Ordering S upplies • Getting Started • Usin g Y our Pr inter • Unde rstanding th e Sof tware • Mainten ance and T roublesh ooting[...]

  • Page 2

    Ordering Ink Car tridges and Supplies Y our Dell™ Photo All-In-One P rinter 922 includes soft ware i nstalled to detect the ink levels in t he printer . During a print job, a s creen appears on your computer to warn you of low ink levels. Y ou can order ink online at w ww .dell.com/ supplies or by phone. Y our printer has been designed to print u[...]

  • Page 3

    Notes, Notices, and Cautions NOTE: A NOTE indica tes imp ortant in form ation that he lps you make bet ter use of your printer . NOTICE: A NOTICE indicates eit her potenti al damage to har dwar e or loss of da ta and tells you how to avoid the p roble m. CAUTION: A CAUTION indicates a potential f or property damag e, personal inju ry , o r deat h. [...]

  • Page 4

    www .dell. com/supp lies | support.d e ll.c o m[...]

  • Page 5

    Contents 5 Contents 1 Getting Started Understanding the Prin ter Parts . . . . . . . . . . . . . . . . . . 12 Accessing Your User’s Guide . . . . . . . . . . . . . . . . . . . . 14 Setting Up Y our Printer . . . . . . . . . . . . . . . . . . . . . . 14 Using t he Op erator Pa nel . . . . . . . . . . . . . . . . . . . . . . 15 Operat or P anel Men[...]

  • Page 6

    6 Contents Scannin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Phot os . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Multip le P ages or Image s . . . . . . . . . . . . . . 31 Editing S canned T ext Using Optical C h aracter R ecognition (OCR) 31 Saving an Ima ge on Y our Com puter . . . . . . . . . . .[...]

  • Page 7

    Contents 7 Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 57 Improving Prin t Quality . . . . . . . . . . . . . . . . . . . . . . 58 6 Contacting Dell Technical Assista n ce . . . . . . . . . . . . . . . . . . . . . . . . 62 Automated Or der -Status S ervice . . . . . . . . . . . . . . . . . . 62 Contacting Dell . . . . . . . .[...]

  • Page 8

    8 Contents[...]

  • Page 9

    9 C A U T I O N : SAFETY INSTRUCTION S Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environme nt from potential damage. • Use onl y the power cab le provided wi th this pro duct or the m anufacturer ’s authorized replacement power ca ble. • Connect the power cable to[...]

  • Page 10

    www .dell. com/supp lies | support.d e ll.c o m 10[...]

  • Page 11

    1 SECTION 1 Getting Started Unders tandin g the P rinter P arts Acce ssing Y ou r User ’s Guid e Setting Up Y our Print er Using the Oper ator P anel Understan ding the Automat ic P aper T ype Sensor Loading P aper[...]

  • Page 12

    12 Getting Started www .dell. com/supp lies | support.d e ll.c o m Understanding th e Printer P art s Number: Part: Description: 1 P ape r support P art t hat supports loaded paper . 2 P aper g uide Gu ide th at helps the p aper fee d int o the pri nter properly . 1 4 3 2 11 7 6 5 9 10 8[...]

  • Page 13

    Getting Started 13 3 T op cover T op of printer that holds your document or photo flat whil e you sca n it. 4 P aper exit tr ay T ray that ho lds the pa per as it exits the pri nter . NOTE: Pu ll th e paper exi t tray straigh t out to extend it. 5 Printer unit Unit you lift to gain access t o the ink car tridges. 6 Scanner support P art under print[...]

  • Page 14

    14 Getting Started www .dell. com/supp lies | support.d e ll.c o m Accessing Y our User ’s Guide Click Start → Pr o g ra m s or Al l Pro gram s → Dell Printe rs → Dell Photo A IO P rinter 922 → V iew De ll User ’s Guide . NOTE: Y o u cannot acc ess your Use r ’s Guide un til you h ave instal led the dr ivers for yo ur prin ter . Setti[...]

  • Page 15

    Getting Started 15 Using the Operator P anel The operator panel buttons allow you to scan, copy , and customize docume nts. The printer is on when t he Po w e r butt on illuminate s. Use th e: T o: 1 Disp lay • Vi ew the numb er of cop ies selec ted . • View sett ings for Qualit y , Dark, and Resize. F or more informat ion, see "O perator [...]

  • Page 16

    16 Getting Started www .dell. com/supp lies | support.d e ll.c o m Operator P anel Menus Whe n y ou p r ess th e Menu button, the following menus appear . 5 P ower button T urn your printer on or off. 6 Cancel butt on • Cancel a scan, print , or copy job in progress. • Cancel a c opy job (using only the printe r) and eject a page. • Ex it a m[...]

  • Page 17

    Getting Started 17 Understanding the Automatic P aper T ype Sensor Y our pri nter has an a utomatic pap er type sensor that detect s the follo wing paper ty pes: •P l a i n • T ransparency • Glossy/photo •C o a t e d If you load o ne of these paper types, the printer det ects the paper type and automaticall y adjust s the Qu ality/Speed set[...]

  • Page 18

    18 Getting Started www .dell. com/supp lies | support.d e ll.c o m The Pr i n t i n g Pr e f e r e nc es scr een ap pears. 3 Click the Quality/Co pies tab. 4 Click the Use my choice button. 5 Select the paper type in the drop-down me nu. 6 Click OK . T o turn off the automatic paper type sensor for all prin t jobs: 1 In Wi n d o ws X P , click Star[...]

  • Page 19

    Getting Started 19 Print Media Guidelines f or the P aper S upport Load up to: Make s ure: 100 s heets of plain paper • The pape r is loaded vertically against the righ t side of the paper support. • The pape r guide rests against the left edge of the paper . NOTE: Load letterhead paper with the top of the letterhe ad entering the printer f irs[...]

  • Page 20

    20 Getting Started www .dell. com/supp lies | support.d e ll.c o m 10 envelopes • The pri nt side of the envelope s faces up. • The envelopes ar e loaded vertically agains t the right side of the paper support. • T he stamp loca tion is in th e upper left co rner . • T he paper guide rests against the l eft edge of the envelo pes. • Y ou [...]

  • Page 21

    Getting Started 21 Placing Y our Document on the Scanner Glass 1 Open the top cover . 2 Place the item you want to cop y face down on the s canner gl ass in the lower right corner . 20 transparencies • T he rough s ide of the tra nsparencies faces up. • The pa per guide rests ag ainst the l eft edge of th e transparencie s. NOTE: Y ou ca n load[...]

  • Page 22

    22 Getting Started www .dell. com/supp lies | support.d e ll.c o m NOTE: Make sure the u p per left cor ner of the front of the item a ligns with t he arrow on the printer . 3 Close the top co ver .[...]

  • Page 23

    2 SECTION 2 Using Y our Printer Printin g Copying Scanning Fax i ng[...]

  • Page 24

    24 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m Prin ting Printing a Document 1 T urn on your computer and printer , and mak e sure they are connected. 2 Load paper with the print side facing up. F or more information, see "Loading P ap er" on pag e 18. 3 W ith your document ope n, click Fi l e → Pri n t . 4 Cus[...]

  • Page 25

    Using Y our Printer 25 6 On the Pa p e r S e t u p tab, select the paper size and orientation. NOTE: Photo /glossy or co ated pap er is recomme nded for printing photos . 7 On the Pr i n t L a y o ut tab, selec t the photo lay out. 8 When finished customizing your photo, click OK . 9 Click OK or Pr i nt (d epen di ng on th e pro gra m or op era tin[...]

  • Page 26

    26 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 7 Click OK or Pr i nt (depending on the progra m or operating system). Printing Other Projects The I W ant T o me nu provides wizards for cr eat ing projects. Y ou may want t o print a photo, print on an envelope , print a b anner , make a po ster , create a booklet , or print[...]

  • Page 27

    Using Y our Printer 27 8 On the opera tor panel, press the Color Copy butto n to create a color cop y or press th e Black Copy button to create a blac k and white copy . Copying appea rs on the display . Copying Documents Using Y our Computer 1 T urn on your computer and printer , and mak e sur e they are connected. 2 Load the pape r . F or mor e i[...]

  • Page 28

    28 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 5 Click Pr e v i e w N o w . 6 Adjust the dotted lines to fit around the portion of the image you want to print. 7 In the Copy sect ion, sele ct Photo . 8 Select a copy quantity and color . 9 T o customize your photo, click See More Copy Se ttings . 10 When you finish cus tomi[...]

  • Page 29

    Using Y our Printer 29 5 T o make any chang es, click the following tabs. 6 When you finish cus tomizing your co py settings, click OK , and then click Copy Now . Click this tab: T o: P rint • Sele ct the paper size and type. • Selec t bord erless pr inting o ptio ns. • Se lect the pri nt quality . Scan • Select the color depth and scan r e[...]

  • Page 30

    30 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m Scanning 1 T urn on your computer and printer , and mak e sure they are connected. 2 Place the document face down on the scanner glass and make sure the upper left corner of the front of the document aligns with the arrow on t he printer . F or more information, see "Plac[...]

  • Page 31

    Using Y our Printer 31 Scannin g Multiple Pages or Images 1 Place the first sheet on t he scanner glas s and make sure the upper left co rner of the front of th e sheet al igns wit h the arrow on the printer . F or more infor mation, see "Placing Y our Document on the Scanner Glass" on page 21. 2 Click Start → Pr o g ra m s or Al l P ro[...]

  • Page 32

    32 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m The Dell All-In-One Cen ter appears . 5 In the Send sca nned images to: drop-down menu, select a word processing or text-editing progr am. 6 In the How w ill the scan be used? drop-down menu, select T o edit t ext (OCR and 300 DPI) . 7 Click Scan Now . The scanned text a ppear[...]

  • Page 33

    Using Y our Printer 33 10 Open your e-mail prog ram, write a note to accompany th e attached photo, and then send it. NOTE: If yo u have questions about ho w to do this, c onsult the Help for your e -mail program. Enlarging or R educing Images or Documents If you ar e using your printer with a computer , you can enlar ge or reduce your document bet[...]

  • Page 34

    34 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m F or W indows 2000, F a x Service Management is automatically installed. Sending a F ax Y ou can send single or multiple page fa xes. 1 T urn on your printer and computer , and mak e sur e they are connected. Mak e sure your computer modem is connected to an active analog phon[...]

  • Page 35

    Using Y our Printer 35 Configuring Microsoft F ax T o configure for fax: 1 Click Start → Pr og r a m s or All Programs → A ccessories → Communicat ions → Fa x → Fa x C o n s o l e (W indow s XP) and Fax Service M anageme nt (W indows 20 00). 2 On the W e lco me to F ax C onf igur atio n screen, click Next . 3 On the Sender Information scr[...]

  • Page 36

    36 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 16 Confirm the configuration settings in the Config uration Summary li st, and then click Fi n i s h . Y ou are now r e ady to send or receive fax es. Changing th e F ax Configuration 1 Click Start → Pr og r a m s or All P rogram s → Accessories → Communicatio ns → Fa [...]

  • Page 37

    3 SECTION 3 Understanding the Software Using the Dell All-In -One Center Usin g Print Prope rties Usin g the Dell Printer Solu tion C ente r Using Dell Pic ture Studio v2.0[...]

  • Page 38

    38 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m Understanding th e Printer Software The printer softwar e includes: • Dell Pri nt er Solution Center — P rovides mainte nance and troubleshooting help, basic usage information, and how-to’s for cr eating p rojects. • Dell All-In-One Center — Allows you t o perfo[...]

  • Page 39

    Understanding the Soft ware 39 Using the Dell All-In-One Center The Dell All-In-One Center allows you to : • Scan, copy , fax, and perform creat i ve tasks. • Select where you want to send the scanned image. • Select th e quantity and color of your copies. • Access troubleshooting and maintenance information. • P review images you want to[...]

  • Page 40

    40 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m F or more informat ion on using the Dell A ll-In-One Center , see your User ’s Guide on the CD. F or more i nfo rmat io n abo ut t he Dell All-In-One Center , click Help in the Dell All-In-One Center . Using Print Properties Pr i n t Pr o p e r t i e s a llows you to ch[...]

  • Page 41

    Understanding the Soft ware 41 Print Propertie s T abs Pr i n t Pr o p e r t i e s includes three main tabs . Using Dell Picture St udio v2.0 In Dell P ict ur e Studio v2.0, you can e xplore digital photography and learn how to or ganize, create, or print photos. Th er e are thre e compon ents to the Dell Picture Studio: • P aint Sh op Photo Albu[...]

  • Page 42

    42 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m • Dell.Shutterfly .com - Online P rint Service Click Start → Pr o g ra m s → D ell P i cture Studio v2.0 → Dell. Shutterfly .com - O nline Pr i n t S e r v i c e[...]

  • Page 43

    4 SECTION 4 Ink Cartridge Maintenance R eplacing I nk Cartri dges Aligning Ink Cartridges Cleaning the Ink Car tridge N ozzle s[...]

  • Page 44

    44 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m R ep lacing Ink Cartr idges CAUTI ON: Befo re per forming any of the proce dure s listed in this secti on, read and foll o w th e "CAUTION: SAFETY INST RUCTIONS" on pag e 9. Dell ink cartridges ar e available only through Dell. Y ou can order mor e ink online at [...]

  • Page 45

    Ink Cartridge Maintenance 45 3 P r ess down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air - tight container , such as the sto rage unit you received with your photo cartridge (sold separately), or dispose of them properly . photo or b lack cartridge[...]

  • Page 46

    46 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m 6 If you ar e installing new ink cartridges, remove the sticker a nd t ranspar ent tape from the back and bottom of each ink cartridge. NOTE: Th e illustration below shows a black ca rtridge and a color ca rtridge (use for nor mal prin ting). For photo pri nting, use a pho[...]

  • Page 47

    Ink Cartridge Maintenance 47 8 Snap each lid closed. 9 Lift the printer unit, and hold the scanner support up while lowering the printer unit unti l it is comp lete ly c losed . Aligni ng Ink Cart ridges Y our printer aut omatically ali g ns the i nk cartridges when t hey ar e installed or r eplaced. T o verify your ink cartridges are a l igned, yo[...]

  • Page 48

    48 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m T o align the ink cartridges: 1 Load plain paper . F or more i n formation, see "Loading P aper" on page 18. 2 Click Start → Pr o g ra m s or Al l P rog rams → D ell P rint ers → Dell Photo A IO P rinter 922 → Dell P rinter Solution Cent e r . 3 Click the[...]

  • Page 49

    Ink Cartridge Maintenance 49 T o clean the ink cartridge n ozzles: 1 Load the pape r . F or mor e information, see "L oading P aper" on page 1 8. 2 Click Start → Pr o g ra m s or All P rograms → Dell Printers → Dell Photo AIO P rinter 922 → Dell P rinter Solution Center . 3 Click the Maintena nce tab. 4 Click Clean to fix hori zon[...]

  • Page 50

    50 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m[...]

  • Page 51

    5 SECTION 5 T roublesho oting Setup P roblem s Genera l Pr oblems Error Messages and Light s Impr oving Print Qual ity[...]

  • Page 52

    52 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m T roubleshooting F ollow these tips when y ou troubleshoot your printe r: • If the printer does not work, ensure that the printer is properly conne cted to the electrical outlet and computer , if using a computer . • If an error me ssage app ears on the operator panel di splay [...]

  • Page 53

    T r ouble shooting 53 Removi ng and Reins tal ling Softw are If your printer does not function properly or communication error messages appear when using your printer , you can remove and r einstall the printer software. 1 Click Start → Pr o gr am s or All P rogr ams → Dell Pri nters → Dell Photo AIO P rinte r 922 → Uninsta ll Dell AIO P ri[...]

  • Page 54

    54 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m Printer Proble ms E NSURE THAT THE PRINTER POWER CABLE IS FIRM LY CON NECTE D TO THE PRINTER AND THE ELECTR ICAL OUTLET — DETER MINE IF THE PR INTER HAS BE EN HEL D OR P AUS ED — Win d o w s X P 1 Click Start → Set tings → Pr in te r s a n d Fax e s . 2 Double-click Dell Ph[...]

  • Page 55

    T r ouble shooting 55 General Pr oblems Fa x P r o b l e m s Pa p er P r o b l e m s M AKE SU RE YOU TURNED ON BOTH YOU R PRIN T ER AND YOUR COMPUT ER AND THE USB CABLE IS PRO PERLY CONN EC TED E NSURE THE COMPUTER IS CONNECTE D TO AN ACTIVE ANALOG PHONE LINE — Usin g the fax func tion requires a phone connecti on to the fax/ modem in y our compu[...]

  • Page 56

    56 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m C HECK FOR A PAPER JAM Using your printer and your comput er • F ol low the instruc tions on the screen for clearin g the paper jam. Using your printer only If the paper jam is located in the paper support: 1 T urn off your printer . 2 F irmly gras p the paper and gently pull it [...]

  • Page 57

    T r ouble shooting 57 Error Messages and Lights The following error messages can be found on your computer scr een or operator panel display . Error Message: What it indicates: Solution: Blinki ng P ower button The pri nter has a paper jam or is out of paper . If the pri nter is out of paper , see "L oading P aper" on page 18. If a paper [...]

  • Page 58

    58 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m Improving Pr int Quality If you ar e not satisfied with the print quality of your documents, there ar e sev eral differ ent ways to improve the print q uality . • Use the appro p riat e paper . F or exa mple, us e Dell P remium Ph oto P aper if you ar e printing photos w ith a ph[...]

  • Page 59

    T r ouble shooting 59 2 Click P references , Properties , or Options (depending on your program or operat ing sys tem). 3 On the Quality/Co pies tab, select Quality/Speed and select a higher quality setting. 4 P rint your document again. 5 If the print quality does not improve, try aligning or cleaning the ink cartridges. F or more information on a[...]

  • Page 60

    60 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m[...]

  • Page 61

    6 SECTION 6 Contacting Dell T echnical As sistance Auto mate d Orde r - Statu s Se r vic e Contact ing Dell[...]

  • Page 62

    62 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m T echnical Assistance If you need help with a technical problem, Dell is ready to ass ist you. 1 Call technical s upport from a telephone near or at the pri nter so that technical support can assist you with any necessary procedur e s. When calling Dell, us e y our Express Servi ce [...]

  • Page 63

    Contacting Dell 63 Contacting Dell T o contact D ell electronically , y ou can access the following websites: • www . dell.com • supp ort.d e ll .com (technical support) • premiersupport.dell.com (technica l support for educational, government, health car e, and medium/lar ge business customers, i n cluding P remier , Platinum, and Gold custo[...]

  • Page 64

    64 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Country (City) International Access Code Country Code City Code Department Name or Service Are a, W ebsite and E-Mail A ddress Area Codes, Local Numbe rs, and T oll-F ree Numbe rs U.S.A. (Aus tin, T exas) Internat ional Acc ess Code : 011 Country Code: 1 Automated Order -Stat us Ser[...]

  • Page 65

    Contacting Dell 65 Argentina (Bue nos Aires) Inte rnational Access C ode: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar T ech Support an d Custome r Care toll-free : 0-800-4 44-0733 Sales 0- 810-444- 3355 T ech Support Fax 11 4515 713 9 Custo mer Ca re F a x 11 45 15 713 8 Aruba Gener al Suppor t toll-free : 800-157 8 Aust rali [...]

  • Page 66

    66 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Belgium (Brusse ls) Internat ional Acc ess Code : 00 Country Code: 32 City Code: 2 We b s i t e : support .euro .dell.com E-mail: te ch_be@d ell.com E-mail for Fr enc h Speaking Cus tomers: support.euro.dell.com/be/fr/emailde ll/ T echnical Support 02 481 92 88 Customer Car e 02 481[...]

  • Page 67

    Contacting Dell 67 Cayman Islands Gener al Support 1-80 0-805- 7541 Chile (S antiago) Country Code: 56 City Code: 2 Sales, Customer Support, an d T ech nical Support toll-free: 1230-020-482 3 Chin a (Xiamen ) Country Code: 86 City Code: 592 T e ch Support website: support .ap.dell.com/china T e ch Support E-mail: cn_support@d ell.com T ech Support [...]

  • Page 68

    68 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Czech Republ ic (P r ague) Internat ional Acc ess Code : 00 Country Code: 420 City Code: 2 We b s i t e : support .euro .dell.com E-mail: czech_ dell@ dell.co m T echnical Support 02 2186 27 27 Customer Car e 02 2186 27 11 F a x 0 2 2 1 8 62 71 4 T e c h F a x 0 2 2 1 8 62 72 8 S w [...]

  • Page 69

    Contacting Dell 69 Fi n l a n d ( H e l s i n k i ) Inte rnational Access C ode: 990 Country Code: 358 City Code: 9 We b s i t e : su pport.euro.dell.com E-mail: fin_support@d ell.com E-mail Support ( servers): Nordic_support@dell.com T e c h n i c a l S u p p o r t 0 92 5 33 1 36 0 T e c h n i c a l S u p p o r t F a x 0 92 5 33 1 38 1 Relational [...]

  • Page 70

    70 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m German y (Lan gen) Internat ional Acc ess Code : 00 Country Code: 49 City Code: 6103 We b s i t e : support .euro .dell.com E-mail: tech_supp ort_c entral_eu rope@del l.com T ec hnica l S uppor t 06103 766-7 200 Home/Small Busine ss Customer Care 0180-5-22 4400 Global Segment Custom[...]

  • Page 71

    Contacting Dell 71 Hong K ong Inte rnational Access C ode: 001 Country Code: 852 We b s i t e : su pport.ap.dell.com E-mail: ap_support@dell.com T echnic al Supp ort (Di mensio n™ and In spir on™) 2969 3189 T echnic al Suppo rt (OptiPl ex™, Latitu de™, and Dell Pr ec ision ™) 2969 3191 T echnic al Suppor t (P owerA pp™ and P ow erV ault[...]

  • Page 72

    72 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Italy ( M ilan) Internat ional Acc ess Code : 00 Country Code: 39 City Code: 02 We b s i t e : support .euro .dell.com E-mail: suppor t.euro .d ell.com/it/it/ema ildell/ Home and Sm all Business T echnica l Support 02 577 82 6 90 Custom er Care 02 696 82 1 14 F ax 02 696 821 13 Swit[...]

  • Page 73

    Contacting Dell 73 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : su pport.jp.dell.com T echnic al Suppo rt (serve rs) toll-free: 01 20-198 -498 T echnical Suppor t ou tsid e of Jap an (se rvers) 81-44 -556-41 62 T echnic al Supp ort (Dim ension™ and Ins piron™) toll- free: 0120- 198-226 T echni[...]

  • Page 74

    74 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Latin Am erica Cust omer T echnical S upport ( Austi n, T exas , U.S.A. ) 512 728-409 3 Cust omer S ervice ( Austi n, T exas , U.S.A.) 512 72 8-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U .S.A.) 512 728- 3883 Sales (Austin, T exas, U.S. A.) 512 7 28-43 97 [...]

  • Page 75

    Contacting Dell 75 Mexico Inte rnational Access C ode: 00 Country Code: 52 Custome r T echni cal S upport 001- 877-384- 8979 or 001- 877-2 69-338 3 Sales 50- 81-880 0 or 01- 800-888- 3355 Custome r Serv ice 001- 877-384- 8979 or 001- 877-2 69-338 3 Main 50-81- 8800 or 01- 800-888- 3355 Mont serrat Gener al Supp ort toll-free : 1-866-278- 6822 Nethe[...]

  • Page 76

    76 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m New Zealand Internat ional Acc ess Code : 00 Country Code: 64 E-mail (N ew Zealan d): nz_t ech_suppor t@dell .com E-mai l (Aus tralia): au_t ech_s upport@de ll.com Home and Small B usiness 0800 446 255 Gove rnment a nd Busi ness 08 00 444 6 17 Sales 0800 44 1 567 F ax 0800 44 1 566 [...]

  • Page 77

    Contacting Dell 77 Po r t u g a l Inte rnational Access C ode: 00 Country Code: 351 We b s i t e : su pport.euro.dell.com E-mail: support.e uro.dell.com/pt/en/emaild ell/ T echnic al Suppo rt 707 200149 Customer Care 800 300 413 Sal es 800 30 0 410 or 800 30 0 411 or 800 300 41 2 or 21 422 07 10 F ax 21 424 0 1 12 Puerto Rico Gener al Support 1-80 [...]

  • Page 78

    78 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Spain ( Madrid) Internat ional Acc ess Code : 00 Country Code: 34 City Code: 91 We b s i t e : support .euro .dell.com E-mail: s upport.euro.dell.com/es/es/ema ildell/ Home and Sm all Business T echnical Support 902 100 130 Customer Car e 902 118 540 Sales 902 118 5 41 Switch board [...]

  • Page 79

    Contacting Dell 79 Swit zer land (Geneva ) Inte rnational Access C ode: 00 Country Code: 41 City Code: 22 We b s i t e : su pport.euro.dell.com E-mail: s wisst ech@dell .com E-mail for Fr e nch-speaking HSB and Corporate Customers: support.euro.dell.com/ch/ fr/emaildel l/ T echnic al Sup port (H ome and Smal l Bus iness) 0844 81 1 411 T e chnical S[...]

  • Page 80

    80 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m U.K. (Bracknell) Internat ional Acc ess Code : 00 Country Code: 44 City Code: 1344 We b s i t e : support .euro .dell.com Customer Car e website: support.euro .dell.com/ uk/en/ECa re/F o rm/Home.asp E-mail: dell_d ire ct_support@de ll.com T echnical Support ( Corporate/P referred Ac[...]

  • Page 81

    7 SECTION 7 Appendix Limited W ar ranties and R etur n P olicy Dell In c. Ink and T oner Ca rtridges Limited Wa r ranties Dell Sof tware Lic ense Agreement R egulator y Notices[...]

  • Page 82

    82 Appendix www .dell. com/supp lies | support.d e ll.c o m Limited W arr anties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 90-day , 1-yea r , 2-ye ar , 3-ye ar , or 4-year limite d warranty . T o determine which warra nty came with your hardwar e product(s), see your packing slip or invoic[...]

  • Page 83

    Appendix 83 THIS W ARR ANTY GIVES Y OU SPECIFIC L E GAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RI GHTS WHI CH V ARY FROM ST A TE T O ST A TE (OR JURISDICTION TO JURISD ICTION). DELL'S RESPONSI BILITY FOR MALFUNCTIONS AND DEFECTS IN HARDW ARE IS LIMITED TO REP AIR AND REPLACEMENT AS SET FORTH IN THIS W ARRANTY ST A TEMENT . ALL EXPRESS AND IMPL[...]

  • Page 84

    84 Appendix www .dell. com/supp lies | support.d e ll.c o m • Other add-on hardwar e carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or , for both new and re conditioned parts, the re minder of the warranty for the Dell computer on which such parts ar e installe d. The lim[...]

  • Page 85

    Appendix 85 When you contact us, we will issue a Return Material A uthorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packa ging , prepay ship ping c harges, and insure th e shi pmen t or ac cept the r isk if the product is lost or damaged in shipment. W e w ill r eturn the r[...]

  • Page 86

    86 Appendix www .dell. com/supp lies | support.d e ll.c o m How will you fix my product? W e use new and r efurbished parts made by various manufacturers in performing warranty re pairs and in building r eplacement parts and systems. Refurbished parts and systems ar e parts or systems t hat have been retur n ed to Dell, some of which wer e ne ver u[...]

  • Page 87

    Appendix 87 • New Hardware P roduct s and Accessor ies — Unless you have a separate agr eement with Dell, all har dware, accessories, peripheral s, parts, and unopened softwar e still in its sealed package, e xcluding the products listed below , may be returned within twenty-one (2 1) days from the date o n the pack ing slip o r invoice. Ne w P[...]

  • Page 88

    88 Appendix www .dell. com/supp lies | support.d e ll.c o m Y ou must ship the produc ts to Dell wi thin five (5) days of the date that De ll issue s the Credit Return Authorization Number . Y ou must als o return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were[...]

  • Page 89

    Appendix 89 THIS W ARR ANTY GIVES Y OU SPECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RIGHTS WHICH V AR Y FROM PRO VINCE TO PRO VINCE. DELL'S RESPONSIBIL ITY FOR MALFUNCTION S AND DEFECTS IN PRODUCT IS LIMITED TO REP AIR AND REPLA CEMENT AS SET FOR TH IN THIS W ARR ANTY ST A TEMENT , FOR THE TER M OF THE W ARRANTY PERIOD REFLECTED ON Y [...]

  • Page 90

    90 Appendix www .dell. com/supp lies | support.d e ll.c o m What do I do if I nee d warranty service? Before the warranty exp ires, pl e ase call us a t the relev a nt number listed in the following table. Please also have y our Dell Service T ag or or der number available. What will Dell do? Durin g the 90 da ys of the 90-d ay limi ted warran ty a[...]

  • Page 91

    Appendix 91 NOTE: Before you ship the pr oduct(s) to us, make sure to back up the data on the hard drive(s) and any other stora ge device(s) in the pr oduct(s). R emove any con fidential, proprietar y or per sonal infor mation, remova ble media, suc h as floppy d isks, CDs, or PC Cards . We are not respons ible for an y of your c onfidential, p rop[...]

  • Page 92

    92 Appendix www .dell. com/supp lies | support.d e ll.c o m May I transf er the limited warranty? Limited wa rranties on sy stems may be transferr ed if the curr en t owner transfers o wnership of the system and recor ds the transfer with us. The limited warranty on Dell-branded memory may not be transferr ed. Y ou may recor d your transfer by goin[...]

  • Page 93

    Appendix 93 The "T ot al Satisfaction" Return P o licy does not apply to Dell | EMC storage products. It also does not apply to products purchased throug h Dell's Software and P eripherals division. F or those products, please instead r efer to Dell's Software and P eripheral's then-current re turn policy (se e the follo wi[...]

  • Page 94

    94 Appendix www .dell. com/supp lies | support.d e ll.c o m T o return pro ducts, you must call Dell Cust omer Service at 1-80 0-387-5759 to r eceive a Credit Return A uthorization Numb er . Y ou must ship the Dell Softwar e and P eripherals prod ucts back to Del l in their orig inal man ufact urer's pack agin g (w hich m ust be in as-ne w con[...]

  • Page 95

    Appendix 95 Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must a lways supply proof of pu rchase, indicating name and address of the seller , date of purchase, model and serial number , name and addres s of the customer , and details of symptoms an[...]

  • Page 96

    96 Appendix www .dell. com/supp lies | support.d e ll.c o m Dell Computer de Mexico SA de CV P aseo de la Re forma 2620 - 11° P iso Col. Lomas Altas 11950 Mé xico , D.F .[...]

  • Page 97

    Appendix 97 Dell Inc. Ink and T oner Cartridges Limite d W arranties The fo llowin g sectio ns desc ribe th e limite d war ranty for ink an d toner cartridg es for th e U.S. , Canad a, and Latin America. Refer to the appr opriate limited warra nty accordingly . Ink and T oner Cartr idges Limited W arranty (U.S. and Canada Only) Dell Inc. warr ants [...]

  • Page 98

    98 Appendix www .dell. com/supp lies | support.d e ll.c o m Ink and T oner Cartr idges Limited W arranty (L atin America Onl y) Dell I nc. warr ants to th e original purch aser of ge nuine D ell-bra nded to ner ca rtridge s that the cartri dges will be free from def ects res ulting from mat erial or manufact ur ing p r oces s for t he life of t he [...]

  • Page 99

    Appendix 99 Dell Software License Agreement This is a legal agreement between you, the user , and Dell P roduct s, L.P ("Dell"). This agreement cover s all software that is dist ributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "[...]

  • Page 100

    100 Appendix www .dell. com/supp lies | support.d e ll.c o m Limit ed Warra nty Dell warrants t hat the Softwar e disk s will be fr ee from defects in m aterials a nd workmanship under normal use for ninety (90) days from the date you r eceive them. This warranty is limited to you and is not transferable. Any implied warranties are l imited to nine[...]

  • Page 101

    Appendix 101 U.S. Government R estricted Righ ts The software and documentation ar e "commercial items" as that term is defined at 48 C.F . R. 2.101 , consisting of "commercial computer software" and " commercial computer softwar e documentation" as such t e rms ar e used in 48 C.F .R. 12.212. Consistent with 48 C.F .R[...]

  • Page 102

    102 Appendix www .dell. com/supp lies | support.d e ll.c o m R egulator y Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio nav igation or other safety service or seriously de grades, obstructs, or repeatedly interrupts a l[...]

  • Page 103

    Appendix 103 Importer: Dell Computer de México , S.A. de C.V . P aseo de la Reforma 2620 - 11° P iso Col. Lo mas Al tas 11950 Méx ico, D.F . Ship to : De ll Co mputer de México , S.A. de C.V . al C uida do de K uehne & N agel de M éxic o S. de R.L. Av en id a So l e s N o. 55 Col. P eñon d e los Ba ños 15520 Méx ico, D.F . Model number:[...]

  • Page 104

    104 Appendix www .dell. com/supp lies | support.d e ll.c o m[...]

  • Page 105

    Index 105 Inde x A aligning ink cartridg es, 47 B Black Co py butt on, 16 bor d erless printi ng, 25 but ton s, op erator p anel Black Copy , 1 6 Cancel, 1 6 Color Copy , 1 5 down arrow , 1 6 Po w e r, 1 6 Scan, 1 5 up arrow , 1 6 C Cancel butt on, 16 cards loading, 2 0 cartridges, ink aligning, 4 7 rep l ac i n g , 4 4 cleaning ink cartridge nozzl[...]

  • Page 106

    106 106 Index I index car ds loading, 2 0 ink cartridges aligning, 4 7 cleaning, 4 8 rep l ac i n g , 4 4 Ink Low message, 57 iron-on transfers loading, 2 0 L loading card s, 2 0 envelopes , 2 0 greeting cards, 2 0 inde x car ds, 2 0 iron-on trans fers, 2 0 photo ca rds, 2 0 phot o paper , 2 0 post cards , 2 0 transpar encies, 2 1 M messages, error[...]

  • Page 107

    Index 107 W warranty , 82[...]

  • Page 108

    108 108 Index[...]