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Dell YH242 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dell YH242 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

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Tout d'abord, le manuel d’utilisation Dell YH242 devrait contenir:
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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dell YH242 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dell YH242 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dell en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dell YH242, comme c’est le cas pour la version papier.

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Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dell YH242, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

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Table des matières du manuel d’utilisation

  • Page 1

    www .dell.com | support.dell.com Dell™ Dimension™ 9200 Owner’ s Manual FlexBay s (2) for optional floppy drive or optional Media Card Reader hard drive activity light power button microphone connector headphone connector CD or DVD activity light CD or DVD eject button diagnostic lights USB 2.0 connectors (2) cover release latch Service T ag p[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

  • Page 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer . . . . . . . . . . . . . . . . 13 Front View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Back View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Back[...]

  • Page 4

    4 Contents Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 How to Copy a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using Blank CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . 29 Helpful T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using a Media C[...]

  • Page 5

    Contents 5 3 Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 T roubleshooting T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    6 Contents 4 T roubleshooting T ools . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 69 Drivers[...]

  • Page 7

    Contents 7 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 General Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . 104 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Installin[...]

  • Page 8

    8 Contents FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 FCC Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 I[...]

  • Page 9

    Finding Information 9 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: This Owner’ s Manual is av ailable as a PDF at support.dell.com . NOTE: Additional information may ship with your computer . What Are Y ou Looking Fo[...]

  • Page 10

    10 Finding Information • Service T ag and Express Service Code • Microsoft ® W indows ® P roduct Key Label Service T ag and Microsoft Windows Product Key These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct [...]

  • Page 11

    Finding Information 11 • How to use W indows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click Start → Help and Support . 2 T ype a word or phrase that describes your problem, then click the arrow icon. 3 Click the topic that describes your problem. 4 F ollow the instructions on[...]

  • Page 12

    12 Finding Information DIM_book.book Page 12 Monday, October 15, 2007 11:04 AM[...]

  • Page 13

    Setting Up and Using Y our Computer 13 Setting Up and Using Y our Computer Front V iew of the Computer 2 3 9 4 8 10 7 5 6 1 11 12 DIM_book.book Page 13 Monday, October 15, 2007 11:04 AM[...]

  • Page 14

    14 Setting Up and Using Y our Computer 1 cover release latch Use this latch to remove the cover (see "Removing the Computer Cover" on page 78). 2 CD or D VD activity light The CD or DVD drive light is on when the computer reads data from or writes data to the CD or DVD drive. 3 CD or D VD eject button P ress the CD or DVD eject button to [...]

  • Page 15

    Setting Up and Using Y our Computer 15 Back V iew of the Computer 1 power connector Insert the power cable. 2 back I/O connectors Plug USB, network, S/PDIF , an d audio devices into the appropriate connectors (see "Back P anel Connectors" on page 16). 3 card slots (6) Access connectors for any installed PCI or PCI Express car ds. 4 power [...]

  • Page 16

    16 Setting Up and Using Y our Computer Back Panel Connectors 1 link integrity light • Green — A good connection e xists between a 10-Mbps network and the computer . • Orange — A good connection exists between a 100-Mbps network and the computer . • Y ellow — A good connection exists betw een a 1000-Mbps (1-Gbps) network and the computer[...]

  • Page 17

    Setting Up and Using Y our Computer 17 Connecting Monitors CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTE: Y our computer supports one VGA and one DVI conne ctor . If you are connecting two monitors that have VGA connectors, you must use the optional DVI-to-[...]

  • Page 18

    18 Setting Up and Using Y our Computer If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructi ons tell you how to connect two monitors with VGA connectors, one monitor with a VGA connector and one monitor with a DVI connector , or a television. Connecting T wo Monit[...]

  • Page 19

    Setting Up and Using Y our Computer 19 Connecting a T elevision (TV) NOTE: See the documentation that came with your TV to ensure that you properly configure and connect the TV . NOTE: T o connect a TV to your computer , an S-video cable is requir ed. If you do not have an S-video cable, you may purchase one at most consumer el ectronics stores. An[...]

  • Page 20

    20 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the operating sy stem setup before you connect a printer to the computer . See the documentation that came with the p rinter for setup informat ion, including how to: • Obtain and install updated drivers • Connect the printer to the computer • Load paper and install [...]

  • Page 21

    Setting Up and Using Y our Computer 21 Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or ne twork connection and an Internet service provider (ISP), such as AOL or MSN. Y our ISP will offer one or more of the following Internet connection options: • Dial-up connections that [...]

  • Page 22

    22 Setting Up and Using Y our Computer If you do not have an MSN Explorer or AOL icon on your desktop, or if you want to set up an Internet connection with a different ISP : 1 Save and close any open files, and exit any open programs. 2 Click the Start button, then click Internet Explorer . The New Connection Wizard appears. 3 Click Connect to the [...]

  • Page 23

    Setting Up and Using Y our Computer 23 Network Setup Wizard The Microsoft W indows XP operating system provides a Network Setup W izard to guide you through the process of sharing files, printers, or an Internet co nnection between computers in a home or small office. 1 Click the Start button, point to All P rograms → Accessories → Communicatio[...]

  • Page 24

    24 Setting Up and Using Y our Computer Y ou can transfer the data to the new computer ov er a network, with an add in PS2/serial adapter (optional), or you can store it on a r emovable media, such as a writable CD or USB drive, for transfer to the new computer . NOTE: Y ou can transfer information from the old computer to the new compu ter by direc[...]

  • Page 25

    Setting Up and Using Y our Computer 25 7 On the What do you want to transfer? screen, select the items you want to transfer , then click Next . After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Fi n i s h . T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new [...]

  • Page 26

    26 Setting Up and Using Y our Computer 7 On the What do you want to transfer? screen, select the items you want to transfer , then click Next . After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Fi n i s h . T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new [...]

  • Page 27

    Setting Up and Using Y our Computer 27 3 P ress the eject button or gently pu sh on the tray to close it. T o format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you observe all copyrig ht laws when you create CDs or DVDs. A CD player includes the following basic but[...]

  • Page 28

    28 Setting Up and Using Y our Computer F or more information on playing CDs or D VDs, click Help on the CD or DVD player (if available). Adjusting the V olume NOTE: When the speakers are mu ted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All P rograms → Accessories → Entertainment , and then click V olume Control [...]

  • Page 29

    Setting Up and Using Y our Computer 29 The following instructions explain how to mak e an ex act copy of a CD or D VD using Roxio Creator Plus - Dell Edition. Y ou can also use Roxio Creator Plus for other purposes, such as cr eating music CDs from audio files stored on your computer or backing up important data. F o r help, open Roxio Creator Plus[...]

  • Page 30

    30 Setting Up and Using Y our Computer CD-Writable Drives DVD-Writable Drives Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator Plus and open a Cr eator project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-RWs may not play in many h[...]

  • Page 31

    Setting Up and Using Y our Computer 31 Using a Media Card Reader (Optional) Use the Media Card Reader to transf er data dir ectly to your computer . The Media Card Reader supports the following memory types: •x D - P i c t u r e C a r d • SmartMedia (SMC) • CompactFlash T ype I and II (CF I/II) • MicroDrive Card • SecureDigital Car d (SD)[...]

  • Page 32

    32 Setting Up and Using Y our Computer T o use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector . If you encounter resistance, do not force the media or car d. Check the card or ientation and try agai[...]

  • Page 33

    Setting Up and Using Y our Computer 33 T o immediately activate standby mode wi thout a period of inactivity , click the Start button, click Tu r n Off Computer , and then click Stand by . T o exit from standby mode, press a k ey on the keyboard or move the mouse. Hibernate Mode Hibernate mode conserves power by copying system data to a reserved ar[...]

  • Page 34

    34 Setting Up and Using Y our Computer • Minimal P ower Management — If you want your computer to r un with minimal power conservation. • Max Battery — If your computer is a portable computer and you run your computer from batteries for extended periods of time. If you want to change the default settings for a scheme, click the drop-down me[...]

  • Page 35

    Setting Up and Using Y our Computer 35 NOTICE: Do not wipe the display sc reen with any soap or alco hol solution. Doing so may damage the antiglare coating. • T o clean your monitor screen, lightly dampen a soft, clean cloth with water . If possible, use a special screen-cleaning tissue or solution suitab le for the monitor’s antistatic coatin[...]

  • Page 36

    36 Setting Up and Using Y our Computer DIM_book.book Page 36 Monday, October 15, 2007 11:04 AM[...]

  • Page 37

    Optimizing Performance 37 Optimizing Performance Hyper -Threading Hyper - Threading is an Intel ® technology that can enhance ov erall computer performance by allowing one physical processor to function as tw o logical processors, capable of performing certain tasks simultaneously . It is recomm ended that you use the Microsoft ® Wi n d o w s ® [...]

  • Page 38

    38 Optimizing Performance RAID Level 0 Configuration NOTICE: Because RAID level 0 configurations provide no data redundancy , a fail ure of one drive re sults in the loss of all data (the data on the remaining drive is also inac cessible). Therefore, ensure that you perform regular backups when you use a RAID level 0 configuration. A R AID level 0 [...]

  • Page 39

    Optimizing Performance 39 If a drive failure occurs, subsequent r ead and write operations are directed to the surviving drive. A replacement drive can then be r ebuilt us ing the data from the surviving drive. NOTE: In a RAID level 1 configurati on, the size of the configurati on is equal to the size of the smallest drive in the configuration. Con[...]

  • Page 40

    40 Optimizing Performance 4 P ress the left- and right-arrow keys to highlight R AID On , press <Enter>, and then pr ess <Esc>. NOTE: For more information about RAID options, see "Sy stem Setup Options" on page 129. 5 P ress the left- and right-arrow keys to highlight Save/Exit , and then press <Enter> to e xit system se[...]

  • Page 41

    Optimizing Performance 41 Creating a RAID Level 1 Configuration 1 Set your computer to R AID-enabled mode (see "Set ting Y our Computer to R AID-Enabled Mode" on page 39). 2 P ress <Ctrl><i> when you are prompted to enter the Intel R AID Option ROM utility . 3 Use the up- and down-arrow keys to highlight Create R AID V olume ,[...]

  • Page 42

    42 Optimizing Performance Using the Intel Application Accelerator If you already have one har d drive with the operating system installed on it, and you want to add a second hard drive then r econfigure both dr ives into a R AID volume without lo sing the existing operating system or data, use the migrating option (see "Migrating to a RAID Lev[...]

  • Page 43

    Optimizing Performance 43 Creating a RAID Level 1 Configuration NOTICE: The following procedure will result in the loss of all data on the hard drives in y our RAID configuration. Back up any data you want to keep before continuing. 1 Set your computer to R AID-enabled mode (see "Set ting Y our Computer to R AID-Enabled Mode" on page 39).[...]

  • Page 44

    44 Optimizing Performance Migrating to a RAID Level 0 Configuration 1 Set your computer to R AID-enabled mode (see "Set ting Y our Computer to R AID-Enabled Mode" on page 39). 2 Click the Start button and point to All P rograms → Intel Application Accelerator → Intel Matrix Storage Manager to launch the Intel Storage Utility . NOTE: I[...]

  • Page 45

    Optimizing Performance 45 5 Enter a R AID volume name or accept the default name. 6 F rom the drop-down box, select RA I D 1 as the R AID level . 7 On the Select Source Hard Drive screen, double-click the har d driv e from which you want to migrate, and click Next . NOTE: The source hard drive should be the hard drive containing the data or operati[...]

  • Page 46

    46 Optimizing Performance Dell DataSafe (Optional) Dell DataSafe is a solution to help you protect your data against unfortunate events such as data loss from system crashes, hard drive failur es, software corruption, viruses, and other accidents. Using Intel technology , your computer has a robust level of data protection out of the factory . W it[...]

  • Page 47

    Optimizing Performance 47 Enabling the QRT Feature in Sy stem Setup The QR T drivers must be installed before the Qui ck Resume feature becomes active. The QR T drivers are installed when this option is or dered. Also , Quick Resume is enabled in system setup when this feature is or dered. 1 Enter system setup (see "Entering System Setup"[...]

  • Page 48

    48 Optimizing Performance DIM_book.book Page 48 Monday, October 15, 2007 11:04 AM[...]

  • Page 49

    Solving Problems 49 Solving Problems T roubleshooting T ips F ollow these tips when you tr oubleshoot your computer: • If you added or removed a part befor e the proble m started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly conne[...]

  • Page 50

    50 Solving Problems Drive Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . CD and DVD drive problems NOTE: High-speed CD or DVD drive vibrati on is normal and may caus e noise. This does not indicate a defect in the drive or the CD or DVD. NOTE: Because of[...]

  • Page 51

    Solving Problems 51 Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTE: Connect the modem to an anal og telephone jack only . The modem does not opera te while it is c[...]

  • Page 52

    52 Solving Problems C HECK THE TELEPHONE LINE CONNECTION — C HECK THE TELEPHONE JACK — C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — U SE A DIFFERENT TELEPHONE LINE — • V erify that the telephone line is connected to the ja ck on the modem. (The jack has either a green label or a connector -shaped icon next to it.) • Ensure t[...]

  • Page 53

    Solving Problems 53 Error Messages If the error message is not listed , see the documentation for the opera ting system or the program that was running when the message appeared. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use these characters in filenames. A REQUIRED .DLL FILE WAS NOT FOUND — [...]

  • Page 54

    54 Solving Problems Media Card Reader Problems Keyboard Problems CAUTION: Before you perform any of the proc edures in this section, follow the safety instructions in the Product Information Guide . N O DRIVE LETTER IS ASSIGNED — When Microsoft W indows XP dete cts the Media Card Reader , the device is automatically assigned a drive letter as the[...]

  • Page 55

    Solving Problems 55 Lockups and Software Problems CAUTION: Before you perform any of the pr ocedures in this section, follow th e safety inst ructions in the Product Information Guide . The computer does not start up The computer stops responding NOTICE: Y ou may lose data if you are unable to perform an operating sy stem shutdown. A program stops [...]

  • Page 56

    56 Solving Problems A program is designed for an earlier Windows operating sy stem A solid blue screen appears Other software problems R UN THE P ROGRAM C OMPATIBILITY W IZARD — The P rogram Compatibility Wizar d configures a program so that it runs in an environment similar to non- Windows XP operating system environments. 1 Click Start , point [...]

  • Page 57

    Solving Problems 57 Memory Problems CAUTION: Before you perform any of the proc edures in this section, follow the safety instructions in the Product Information Guide . Mouse Problems CAUTION: Before you perform any of the proc edures in this section, follow the safety instructions in the Product Information Guide . I F YOU RECEIVE AN INSUFFICIENT[...]

  • Page 58

    58 Solving Problems Network Problems CAUTION: Before you perform any of the proc edures in this section, follow the safety instructions in the Product Information Guide . R ESTART THE COMPUTER — 1 Simultaneously press <Ctr l><Esc> to display the Start menu. 2 P ress <u>, press the up- and down-arrow keys to highlight Shut down o[...]

  • Page 59

    Solving Problems 59 Power Problems CAUTION: Before you perform any of the proc edures in this section, follow the safety instructions in the Product Information Guide . R UN THE H ARDWARE T ROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities" on page 72. I F THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING [...]

  • Page 60

    60 Solving Problems Printer Problems CAUTION: Before you perform any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . Scanner Problems CAUTION: Before you perform any of the proc edures in this sect[...]

  • Page 61

    Solving Problems 61 Sound and Speaker Problems CAUTION: Before you perform any of the proc edures in this section, follow the safety instructions in the Product Information Guide . No sound from speakers NOTE: The volume control in MP3 and o ther media players may override the Windows volume setting. Alway s check to ensure that the volume on the m[...]

  • Page 62

    62 Solving Problems No sound from headphones V ideo and Monitor Problems CAUTION: Before you perform any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTE: See the monitor documentation for troubleshooting procedures. The screen is blank D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR —[...]

  • Page 63

    Solving Problems 63 The screen is difficult to read C HECK THE MONITOR POWER LIGHT — • If the power light is off, firmly press the bu tton to ensure that the monitor is turned on. • If the power light is lit or blinking, the monitor has power . • If the power light is blinking, press a k ey on th e keyboar d or move the mouse to resume norm[...]

  • Page 64

    64 Solving Problems DIM_book.book Page 64 Monday, October 15, 2007 11:04 AM[...]

  • Page 65

    T roubleshooting T ools 65 T roubleshooting T ools Diagnostic Lights CAUTION: Before you perform any of the procedures in this section, follow the safe ty instructions in the Product Information Guide . T o help you troubleshoot a problem, your computer ha s four lights labeled 1, 2, 3, and 4 on the front panel (see "F ront View of the Compute[...]

  • Page 66

    66 T roubl eshooting T ools Memory modules are detected, but a memory failure has occurr ed. • If two or more memory modules ar e installed, remove the modules (see "Removing Memory" on page 85), then reinstall one module (see "Installing Memory" on page 83) and restart the computer . If the computer starts normally , continue[...]

  • Page 67

    T roubleshooting T ools 67 No memory modules are detected. • If two or more memory modules ar e installed, remove the modules (see "Removing Memory" on page 85), then reinstall one module (see "Installing Memory" on page 83) and restart the computer . If the computer starts normally , continue to install additional modules (on[...]

  • Page 68

    68 T roubl eshooting T ools Dell Diagnostics CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . If you experience a problem with your computer , p erform the checks in "Solving Problems" on page 49 and run the Dell Diagnostics before you contact Dell for te[...]

  • Page 69

    T roubleshooting T ools 69 Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the in[...]

  • Page 70

    70 T roubl eshooting T ools 4 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and r estart the computer , close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices require a driver program. A driver acts like a trans[...]

  • Page 71

    T roubleshooting T ools 71 5 Scroll down the list to see if any device has an ex clamation point (a yellow circle with a [ !] ) on the device icon. If an ex clamation point is next to the device name, you may need to reinstall the driver or install a new driver . Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides app[...]

  • Page 72

    72 T roubl eshooting T ools Resolving Software and Hardware Incompatibilities If a device is not detected during the operating syste m setup or is detected but incorrectly configur ed, you can use the Hardwar e T roublesho oter to resolve the incompatibility . T o resolve incompatibilities using the Hardwar e T roubleshooter: 1 Click Start , then c[...]

  • Page 73

    T roubleshooting T ools 73 Creating a Restore Point 1 Click Start , then click Help and Support . 2 Click the task for System Restore . 3 F ollow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driv er , use Device Driver Rollb ack (see "Using W indows XP Device [...]

  • Page 74

    74 T roubl eshooting T ools 3 Click the System Restore tab. 4 Ensure that T urn off System Restore is unchecked. Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and remove s any applications or drivers installed after you received yo ur computer . If possible, back up th e data before u[...]

  • Page 75

    T roubleshooting T ools 75 Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive perma nently deletes the PC Restore utility from your computer . After you have removed Dell PC Restore, you will no t be able to use it to restore your computer’ s operating sy stem. Dell PC Restore enables you to r estore your hard drive to [...]

  • Page 76

    76 T roubl eshooting T ools DIM_book.book Page 76 Monday, October 15, 2007 11:04 AM[...]

  • Page 77

    Removing and Installing Parts 77 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 77 [...]

  • Page 78

    78 Removing and Installing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . CAUTION: H[...]

  • Page 79

    Removing and Installing Parts 79 NOTICE: Before touching anythi ng inside your computer , ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer . While you work, periodical ly touch an unpainte d metal surface to dissipate any static electricity that could harm internal components. 1 F ollow the proce[...]

  • Page 80

    80 Removing and Installing Parts Inside V iew of Y our Computer CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . 1 power supply 2 sy stem board 3 hard drive 4 card fan 5 media card reader (op tional) 6 floppy drive (optional) 7 CD or DVD drive 8 processor fan 9 pro[...]

  • Page 81

    Removing and Installing Parts 81 Sy stem Board Components 1 5 19 20 2 6 14 4 9 11 10 8 7 13 12 15 16 3 18 17 1 memory module connectors (1, 2, 3, 4) 2 battery socket (BA TTERY) 3 SA T A Connectors SA T A0, SA T A1) 4 front panel I/O connector 5 main power connector 6 SA T A connectors (4) (SA T A2, SA T A3, SA T A4, SA T A5 7 FlexBay USB connector [...]

  • Page 82

    82 Removing and Installing Parts Memory Y ou can increase your computer memory by installi ng memory modules on the system board. F or information on the type of memory supported by your computer , see "Memory" on page 123. Memory Overview • Memory modules should be installed in pairs of matched memory si ze, speed, and technology . If [...]

  • Page 83

    Removing and Installing Parts 83 NOTE: Memory purchased from Dell is co vered under your computer warranty . NOTICE: If you remove your original memory modules from the computer during a me mory upgrade, keep them separate from any new modules that you may have, even if you purchased the new mo dules from Dell. If possible, do not pair an original [...]

  • Page 84

    84 Removing and Installing Parts 4 P ress out the securing clip at each end of the memory module connector . 5 Align the notch on the bottom of the mo dule with the crossbar in the connector . 1 cutouts (2) 2 memory module 3 notch 4 crossbar 3 2 1 4 3 2 1 4 3 2 1 4 DIM_book.book Page 84 Monday, October 15, 2007 11:04 AM[...]

  • Page 85

    Removing and Installing Parts 85 NOTICE: T o avoid damage to the memory module, press the modul e straight down into th e connector while you apply equal force to ea ch end of the module. 6 Insert the module into the connector unt il the module snaps into position. If you insert the module correctly , the securing clips snap into the cutouts at eac[...]

  • Page 86

    86 Removing and Installing Parts Cards CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTICE: T o prevent static damage to components inside your computer , discharge static electricity from your body before you touch any of your com puter’ s electronic compone[...]

  • Page 87

    Removing and Installing Parts 87 1 release tabs (2) 2 filler bracket 3 alignment guide 4 alignment bar 5 card retention door 5 1 2 3 4 DIM_book.book Page 87 Monday, October 15, 2007 11:04 AM[...]

  • Page 88

    88 Removing and Installing Parts 3 P u sh the two release tabs on the car d retention door from the inside to pivot the door open. Because the door is hinged, it will remain in the open position. 4 If your computer includes a card r etention mechanis m to secure the x16 car d, press the release tab downward gently and then pivot the mech anism upwa[...]

  • Page 89

    Removing and Installing Parts 89 9 Before you close the car d retention door , ensure that: • The tops of all cards and filler brac k ets are flush with the alignment bar . • The notch in the top of the card or filler brack et fits around the alignment guide. 1 fully seated card 2 not fully seated card 3 bracket within slot 4 bracket caught out[...]

  • Page 90

    90 Removing and Installing Parts 10 Close the card r etention door by snappi ng it into place to secure the card(s). NOTICE: Do not route card cables over or behind the cards. Ca bles routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect any cables that should be attached to the card[...]

  • Page 91

    Removing and Installing Parts 91 4 Replace the computer cover , reconnect the computer a nd devices to electrical outlets, and then turn them on. 5 Remove the card driver from the operating system. 6 If you removed a sound car d: a Enter system setup, select Integrated Audio Controller , and then change the setting to On . b Connect external audio [...]

  • Page 92

    92 Removing and Installing Parts Installing a PCI Express Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 If present on your computer , rotate the lever on the chassis wall upward. 3 P u sh the two release tabs on the car d retention do or towar d each oth er and pivot the door open. Because the door is captive, it wil[...]

  • Page 93

    Removing and Installing Parts 93 5 If you are installing a new car d, remove the filler bracket to cr eate a card-slot opening. Then continue with step 7. 6 If you are r eplacing a card that is already inst alled in the computer , remove the existing car d. If necessary , disconnect any cables connected to th e card. If your car d includes a retent[...]

  • Page 94

    94 Removing and Installing Parts 7 P u ll the securing tab, grasp the card by its top co rners, and then ease it out of its connector . 8 P repare the car d for installation. See the documentation that came with the card fo r information on configuring the car d, making internal connections, or otherwise customizing it for your computer . CAUTION: [...]

  • Page 95

    Removing and Installing Parts 95 11 Ensure that: • The tops of all cards and filler brac k ets are flush with the alignment bar . • The notch in the top of the card or filler brack et fits around the alignment guide. 12 If you removed a car d retention mechanism, sn ap it into place, securing the PCI-E car d. 1 fully seated card 2 not fully sea[...]

  • Page 96

    96 Removing and Installing Parts NOTICE: Do not route card cables over or behind the cards. Ca bles routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: T o connect a network cable, first pl ug the cable into the network device and then plug the cable into the computer . 13 Replace the[...]

  • Page 97

    Removing and Installing Parts 97 Removing a PCI Express Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 Remove the computer cover (see "Remov ing the Computer Cover" on page 78). 3 If present on your computer , rotate the lever on the chassis wall upward. 1 card retention door 2 release tabs (2) 3 lever on ch[...]

  • Page 98

    98 Removing and Installing Parts 4 P u sh the two release tabs on the car d retention do or towar d each oth er and pivot the door open. Because the door is hinged, it will remain in the open position. 5 If your computer includes a card r etention mechanis m to secure the x16 car d, press the release tab downward gently and then pivot the mech anis[...]

  • Page 99

    Removing and Installing Parts 99 NOTICE: Ensure that you release the securi ng tab to unseat the card. If the card is not re moved correctly , the sy stem board may be damaged. 6 Release the securing tab on the card slot to unseat the car d. 7 If you are r emoving the card permanently , install a filler bracket in the empty car d-slot opening. If y[...]

  • Page 100

    100 Removing and Installing Parts Drive Panels CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before removing the cover . Removing the Drive Panel 1 F ollow the p[...]

  • Page 101

    Removing and Installing Parts 101 3 Grasping the lever on the sliding plate, pull the sliding plate to the right and hold in place. NOTE: The sliding plate secures and releases the drive panel and helps to secure the drives. Push from the inside and pivot the drive panel to the left to release the pa nel from its side hinges. 4 Set the drive panel [...]

  • Page 102

    102 Removing and Installing Parts Replacing the Drive-Panel Insert 1 Slide the tab on the left side of the driv e-panel insert under the center drive panel tab. 2 Rotate the drive-panel insert into place and snap th e drive-panel insert tab over the corresponding tab on the drive panel. 3 Ensure that the drive-panel insert is corr ectly seated in t[...]

  • Page 103

    Removing and Installing Parts 103 Replacing the Drive Panel 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until the sliding plate lever clicks into place and the drive panel snaps into place on the front panel. Drives Y our [...]

  • Page 104

    104 Removing and Installing Parts General Installation Guidelines Connect the hard drives to the connectors labeled "SA T A0" and "SA T A1", starting with SA T A0. Connect CD/D VD drives to the connectors labeled "SAT A 4" or "SA T A5", starting with SA T A4. Serial A T A hard drives and CD/D VD drives are co[...]

  • Page 105

    Removing and Installing Parts 105 Removing a Hard Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 Remove the computer cover (see "Remov ing the Computer Cover" on page 78). 3 Disconnect the power and hard drive cables from the drive. 4 P ress in on the tabs on each side of the drive and slide the drive up an[...]

  • Page 106

    106 Removing and Installing Parts 5 Replace the computer cover (see "Repl acing the Computer Cover" on page 121). 6 If removing this drive changes th e drive configuration, then be su r e to reflect these changes in the BIOS. When you restart your computer , enter syste m setup (see "System Setup" on page 127). Then, go to the &[...]

  • Page 107

    Removing and Installing Parts 107 9 Check all connectors to be certain that th ey are properly cabled and firmly seated. 10 Replace the computer cover (see "Repl acing the Computer Cover" on page 121). NOTICE: T o connect a network cable, first pl ug the cable in to the n etwork wall jack and then plug the cable into the computer . 11 Con[...]

  • Page 108

    108 Removing and Installing Parts 3 Remove the computer cover (see "Remov ing the Computer Cover" on page 78). 4 P ress in on the tabs on each side of the hard drive brack et in the empty drive bay and slide the bracket up and out. 5 Snap the hard drive brack et onto the new hard drive. NOTICE: Do not install any drive into the lower hard[...]

  • Page 109

    Removing and Installing Parts 109 9 Replace the computer cover ("Replac ing the Computer Cover" on page 121). NOTICE: T o connect a network cable, first plug the cable into the network wall jack and then plug it into the computer . 10 Connect your computer and devices to elec trical outlets, and then turn them on. 11 When you restart your[...]

  • Page 110

    110 Removing and Installing Parts 6 P u ll the sliding plate to the right and hold in place. 7 Slide the floppy drive out of the floppy drive bay . 1 power cable 2 floppy drive cable 3 floppy drive 4 sliding plate lever 5 sliding plate 6 processor shroud 1 2 3 5 4 6 DIM_book.book Page 110 Monday, Octobe r 15, 2007 11:04 AM[...]

  • Page 111

    Removing and Installing Parts 111 8 If you are not r eplacing the drive, reinstall the drive panel insert (see "Replacing the Drive-P anel Insert" on page 102 9 If you are not r eplacing the drive, then be sure to reflect these changes in the BIOS. When you r estart your computer , enter system setup (see "System Setup" on page [...]

  • Page 112

    112 Removing and Installing Parts 12 When you restart your computer , enter system setup (see "System Se tup" on page 127). Then, go the the " Diskette Drive " section of the BIOS and under Diskette Drive set the value to " Internal only ". See the documentation that came with the floppy drive for instructions on insta[...]

  • Page 113

    Removing and Installing Parts 113 1 Media Card Reader (not present on all computers) 2 USB cable 2 1 DIM_book.book Page 113 Monday, Octobe r 15, 2007 11:04 AM[...]

  • Page 114

    114 Removing and Installing Parts 5 Disconnect the USB cable on the back of the Media Card Reader . Di sconnect the other end of the cable from the USB connector on the system board (see "System Boar d Components" on page 81). Remove the cable from any clips and lift out of the computer . 6 P u ll the sliding plate to the right and hold i[...]

  • Page 115

    Removing and Installing Parts 115 Installing a Media Card Reader CAUTION: Before you perform any of the procedures in this section, follow the safety in structions in the Product Information Guide . NOTICE: T o prevent static damage to components inside your computer , discharge static electricity from your body before you touch any of your com put[...]

  • Page 116

    116 Removing and Installing Parts 9 Connect the USB cable to the back of the Media Ca rd Reader and to the USB connector on the system board (see "System Boar d Components" on page 81). 10 Route the USB cable through the cable routing clip. 11 Replace the computer cover (see "Repl acing the Computer Cover" on page 121). 12 P owe[...]

  • Page 117

    Removing and Installing Parts 117 Removing a CD/DVD Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 Remove the computer cover (see "Remov ing the Computer Cover" on page 78). 3 Remove the drive panel (see "Removing the Drive P anel" on page 100). 4 Disconnect the power cable from the back of the dr[...]

  • Page 118

    118 Removing and Installing Parts 5 Slide the drive release mechanism to the right to r elease the shoulder screw and slide the drive out to remove it from the drive bay . 6 If you are not r eplacing the drive, replace the drive panel insert (see "Replacing the Drive-P anel Insert" on page 102. 7 Replace the drive panel (see "Replaci[...]

  • Page 119

    Removing and Installing Parts 119 5 Remove three shoulder scr ews from the inside of th e drive-panel insert and attach the screws to the new drive. 6 Slide the drive into the drive bay until the drive clicks into position. 7 Connect the power cable to the drive and the CD/D VD cable to the drive and system board. 1 CD/DVD drive 2 shoulder screws ([...]

  • Page 120

    120 Removing and Installing Parts 8 Check all cable connections, and fold cables out of th e way to provide airflow for the fan and cooling vents. 9 Replace the drive panel(see "Replacing the Drive P anel" on page 103). 10 Replace the computer cover (See "Repl acing the Computer Cover" on page 121). NOTICE: T o connect a network[...]

  • Page 121

    Removing and Installing Parts 121 NOTICE: If you pry the battery out of its so cket with a blunt object, be careful not to touch the sy stem board with the object. Ensure that the object is inserted between the battery and the socket be fore you attempt to pry out the battery . Otherwise, you may damage the sy stem board by prying off the socket or[...]

  • Page 122

    122 Removing and Installing Parts 3 Lower the cover into place: a Pivot the cover down. b P ress down on the right side of the cover until it closes. c P ress down on the left side of the cover until it closes. 4 Ensure that both sides of the cover ar e locked. If not, repeat all of step 3. NOTICE: T o connect a network cable, firs t plug the cable[...]

  • Page 123

    Appendix 123 Appendix Specifications Processor P rocessor type Intel ® Pe n t i u m ® 4 Intel ® Pe n t i u m ® D Intel ® Core™ 2 Duo Level 2 (L2) Cache at least 2 MB on Intel P entium D, P entium 4, and Core processors Memory T ype dual-channel 533-, 667-, and 800-MHz DDR2 Memory connectors four Memory capacities 512 MB or 1 GB Minimum memor[...]

  • Page 124

    124 Appendix Audio T ype Sigmatel 9227 audio codec Internal 7.1 channel or PCI option cards Expansion Bus Bus type PCI 32-bit (PCI Specification 2. 2) PCI Express x1, x4, and x16 (PCI e xpress 1.1a) Bus speed PCI: 33 MHz PCI Express:100 MHz Bus throughput PCI Express: x1 slot bidirectional speed - 500 MB/s x4 slot bidirectional speed - 2 GB/s x16 s[...]

  • Page 125

    Appendix 125 Drives Externally accessible: two 3.5-inch drive bays (FlexBay) two 5.25-inch drive bays A vailable devices serial A T A hard drives, serial A T A D VD drive, and serial A T A D VD/CD-RW combo drive, floppy drive, Media Car d Reader Internally accessible: two 3.5-inch hard-drive bays Connectors External connectors: Video (e xternal car[...]

  • Page 126

    126 Appendix Controls and Lights P ower control push button P ower light green light — Blinking gr een in sleep state; solid green for power - on state. amber light — Blinking amber indicates a problem with the power supply inside the computer . If the system cannot boot and there is a solid amber light, this indicate s a problem with the syste[...]

  • Page 127

    Appendix 127 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after yo u add, change, or remove any hardwar e in your computer • T o set or change a user-selectable option such as the user passwor d • T o read the current amount of memory or set the type of har d drive installed • T o fla[...]

  • Page 128

    128 Appendix 3 Once the F2 prompt appears, press <F2> immediately . NOTE: The F2 prompt indicates that the ke yboard has initialized. If you pr ess <F2> before you are prompted, the key stroke will be lost. 4 If you wait too long and the operating system lo go appears, continue to wait until you see the Microsoft ® W indows ® desktop,[...]

  • Page 129

    Appendix 129 Sy stem Setup Options NOTE: Depending on your comp uter and installed devices, th e items listed in this secti on may not appear , or may not appear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information. NOTE: The sy[...]

  • Page 130

    130 Appendix Integrated Audio Enables or disables the onboard audio controller . USB Controller Set to On (default) so that USB devices will be detected and supported in the operating system. USB for FlexBay This field enables and disables the internal USB for FlexBay . • Off — Internal USB for FlexBay is disabled. • On — Internal USB for F[...]

  • Page 131

    Appendix 131 Security Admin Password This option provides restricted access to the computer's system setup program in the same way that access to the system can be restricted with the System Pa s s w o r d option. System Password Displays the current status of the system's passwor d security feature and allows a new system password to be [...]

  • Page 132

    132 Appendix Boot Sequence This feature allows you to set the or der in which th e BIOS will search devices when trying to find an operating system. NOTICE: If you modify any boot sequence settings, save the new se ttings to avoid losing the changes. Option Settings NOTE: The computer attempts to boot from all bootable devices, but if no b ootable [...]

  • Page 133

    Appendix 133 • Onboard or USB CD-ROM Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer attempts to boot from the next bootable device. • USB Device — Insert the memory device into a US B port and restart the computer . When F12 = Boot Menu appears in the upp[...]

  • Page 134

    134 Appendix Clearing Forgotten Passwords CAUTION: Before you perform any of the procedures in this section, follow the s afety instructions in the Product Information Guide . 1 F ollow the procedures in "Before W ork ing Inside Y our Computer" on page 78. 2 Locate the 2-pin password jumper (CLRPSWD) on the system board (see "System [...]

  • Page 135

    Appendix 135 Clearing CMOS Settings CAUTION: Before you perform any of the procedures in this section, follow the s afety instructions in the Product Information Guide . 1 F ollow the procedures in "Befor e Y ou Begin" on page 77. 2 Reset the current CMOS settings: a Locate the 2-pin CMOS jumper (CLRCMOS) on the system board (see "Sy[...]

  • Page 136

    136 Appendix Dell-installed peripherals include any internal expansi on car ds, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitor s, keyboar ds, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling ar e included. Definition of &qu[...]

  • Page 137

    Appendix 137 The following information is provided on the devi ce or devices covered in this document in compliance with the FCC regulations: • P roduct name: Dell™ Dimension™ 9200 • Model number: DCT A • Company name: Dell Inc. W orldwide Regulatory Compliance & Environmental Affairs One Dell W ay Round Rock, TX 78682 USA 512-338-440[...]

  • Page 138

    138 Appendix Antigua and Barbuda We b s i t e : www .dell.com.ag E-mail: la-techsupport@dell.com T echnical Support 1-800-805-5924 Aom e n T echnical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell Latitude™, and Dell P recision™) 0800-105 T echnical Support (servers and storage) 0800-105 Argentina (Buenos Aires) Interna[...]

  • Page 139

    Appendix 139 Aus tr i a International Access Code: 900 W ebsite: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Accounts/Corporate Customer Care 0820 240 530 16 Support for XPS 0820 240 [...]

  • Page 140

    140 Appendix Brazil International Access Code: 00 Country Code: 55 City Code: 51 We b s i t e : www .dell.com/br E-mail: BR- T echSupport@dell.com Customer Care and T ech Support 0800 90 3355 T echnical Support F ax 51 2104 5470 Customer Care F ax 51 2104 5480 Sales 0800 722 3498 British V irgin Islands General Support toll-free: 1-866-278-6820 Bru[...]

  • Page 141

    Appendix 141 Chile (Santiago) Country Code: 56 City Code: 2 W ebsite: www .dell.com/cl E-mail: la-techsupport@dell.com Sales and Customer Support toll-free: 1230-020-4823 T echnical Support (CTC) toll-free: 800730222 T echnical Support (ENTEL) toll-free: 1230-020-3762 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: suppor[...]

  • Page 142

    142 Appendix Colombia We b s i t e : www .dell.com/cl E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-800-915-5704 Costa Rica We b s i t e : www .dell.com/cr E-mail: la-techsupport@dell.com T echnical Support toll-free: 800-012-0232 Czech Republic (P rague) International Access Code: 00 Country Code: 420 We b s i t e : support.euro [...]

  • Page 143

    Appendix 143 Ecuador W ebsite: www .dell.com/ec E-mail: la-techsupport@dell.com General Support (calling from Quito) toll-free: 999-119-877-655-3355 General Support (calling from Guayaquil) toll-free: 1800-999-119-877-655- 3355 El Salvador W ebsite: www .dell.com/ec E-mail: la-techsupport@dell.com T echnical Support (T elephonica) toll-free: 800617[...]

  • Page 144

    144 Appendix F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro .dell.com Home and Small Business T echnical Support for XPS 0825 387 129 T echnical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from [...]

  • Page 145

    Appendix 145 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro.dell.com T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada E-mail: la-techsupport@dell.com General Support toll-free: 1-866[...]

  • Page 146

    146 Appendix India E-mail: india_support_desktop@dell.com india_support_notebook@dell.com india_support_Server@dell.com T echnical Support 1600338045 and 1600448046 Sales (Large Corporate Accounts) 1600 33 8044 Sales (Home and Small Business) 1600 33 8046 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 We b s i t e[...]

  • Page 147

    Appendix 147 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 W ebsite: support.euro.dell.com Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 Fa x 02 696 821 13 Switchboard 02 696 821 12 Corporate T echnical Support 02 577 826 90 Customer Care 02 577 825 55 Fa x 02 575 035 30 Switchboar[...]

  • Page 148

    148 Appendix Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dime[...]

  • Page 149

    Appendix 149 Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux e mb [...]

  • Page 150

    150 Appendix Mexico International Access Code: 00 Country Code: 52 E-mail: la-techsupport@dell.com T echnical Support (T elMex) toll-free: 1-866-563-4425 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat E-mail: la-techsupport@dell.com General Support toll-free: 1[...]

  • Page 151

    Appendix 151 Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.euro.dell.com T echnical Support for XPS 815 35 043 T echnical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Switchboard 671 16865 Pa n a m a E-mail:[...]

  • Page 152

    152 Appendix St. Lucia We b s i t e : www .dell.com/lc E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-866-464-4352 St. V incent and the Grenadines We b s i t e : www .dell.com/vc E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-866-464-4353 Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: T[...]

  • Page 153

    Appendix 153 South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 W ebsite: support.euro.dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 T echnical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fa x 011 706 0495 Switchboard 011 709 7700 Southeast Asian and P acific Count[...]

  • Page 154

    154 Appendix Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro .dell.com E-mail: T ech_support_central_Europe@dell.com T echnical Support for XPS 0848 33 88 57 T echnical Support (Home and Small Business) for all other Dell products 0844 811 411 T echnical Support (Corporate) 0844 822 844 [...]

  • Page 155

    Appendix 155 T urks and Caicos Islands W ebsite: www .dell.com/tc E-mail: la-techsupport@dell.com General Support toll-free: 1-877-441-4735 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro.dell.com E-mail: dell_direct_support@dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/for[...]

  • Page 156

    156 Appendix U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardwar e and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free: 1-877-459-7298 Americas Consume[...]

  • Page 157

    Appendix 157 U.S. V irgin Islands E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-877-702-4360 V enezuela W e bsite: www .dell.com/ve E-mail: la-techsupport@dell.com T echnical Support toll-free: 0800-100-2513 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address [...]

  • Page 158

    158 Appendix DIM_book.book Page 158 Monday, Octobe r 15, 2007 11:04 AM[...]

  • Page 159

    Glossary 159 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]

  • Page 160

    160 Glossary bus — A communication pathway between the components in your computer . bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit used by your computer . A byte is usually equal to 8 bits. C C — Celsius — A temperature measur ement scale where 0° is the freezing p[...]

  • Page 161

    Glossary 161 disk striping generally allow the user to select the data unit size or stripe width . DMA — direct memory access — A channel that allows certain types of data transf er between RAM and a device to bypass the processor . docking device — See APR . DMTF — Distributed Management T ask F orce — A consortium of hardwar e and softw[...]

  • Page 162

    162 Glossary extended display mode — A display setting that allows you to use a second monitor as an extension of your display . Also referred to as dual display mode . extended PC Card — A PC Card that e xtends beyond the edge of the PC Card slot when installed. F Fa h r e n h e i t — A temperature measur ement scale where 32° is the freezi[...]

  • Page 163

    Glossary 163 Hyper - Threading — Hyper- Threading is an Intel technology that can enhance overall computer performance by allowing on e physical processor to function as two logical processors, capable of performing certain tasks simultaneously . Hz — hertz — A unit of freq uency measur ement that equals 1 cycle per second. Computers and elec[...]

  • Page 164

    164 Glossary M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used t[...]

  • Page 165

    Glossary 165 P parallel connector — An I/O port often used to connect a parallel printer to your computer . Also referred to as an LPT port . partition — A physical storage area on a har d drive that is assigned to one or more log ical storage ar eas known as logical drives. Each partition can contain multiple logical drives. PC Card — A remo[...]

  • Page 166

    166 Glossary RFI — radio fr equency interfer ence — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies ar e at the lower end of the electromagne tic frequency spectrum and are mor e likely to have interference than the higher frequency radiations, such as infrar ed and light. RO[...]

  • Page 167

    Glossary 167 more than 20 percent below the normal A C-line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super -video graphics array — A video standard for video cards and controllers. T ypical SVGA resolutions are 800 [...]

  • Page 168

    168 Glossary V video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer . video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster th[...]

  • Page 169

    Glossary 169 Zip — A popular data compression format. F iles that have been compressed with the Zip format ar e called Zip files and usually have a filename extension of .zip . A special kind of zipped file is a self -extracting file, which has a filename extension of .exe . Y ou can unzip a self -extracting file by double-clicking it. Zip drive [...]

  • Page 170

    170 Glossary DIM_book.book Page 170 Monday, Octobe r 15, 2007 11:04 AM[...]

  • Page 171

    Index 171 Index A audio . See sound B battery problems, 4 9 replacing, 1 2 0 BIOS, 127 boot sequence a b o u t , 132 changing, 1 3 3 option settings, 1 3 2 booting to a USB device, 1 3 3 C car ds installing PCI Express, 9 2 PCI Express, 9 1 removing PCI, 9 0 removing PCI Expr ess, 9 7 CD/D VD drive problems, 5 0 CD-R W drive problems, 5 1 CDs, 28 o[...]

  • Page 172

    172 Index 172 Index E e-mail problems, 5 1 End User License Agreement, 9 ergonomics information, 9 error messages diagnostic lights, 6 5 troubleshooting, 5 3 F F iles and Settings T ransfer W izard, 23, 26, 37 H hard drive problems, 5 1 hardwar e Dell Diagnostics, 6 8 drives, R AID configuration, 3 7 Hardwar e T roubleshooter , 72 Help and Support [...]

  • Page 173

    Index 173 P passwor d clearing, 1 3 4 jumper , 1 3 4 PC Restore, 74 PCI cards removing, 9 0 PCI Express car ds installing, 9 2 removing, 9 7 phone numbers, 137 playing CDs, 26 playing D VDs, 26 power conserving, 3 2 hibernate mode, 3 3 - 3 4 managing, 3 2 options, 3 3 options, schemes, 3 3 problems, 5 9 standby mode, 3 2 power light conditions, 5 9[...]

  • Page 174

    174 Index 174 Index specifications a u d i o , 124 computer information, 1 2 3 connectors, 1 2 5 controls and lights, 1 2 6 drives, 1 2 5 environmental, 1 2 7 expansion bus, 1 2 4 memory , 1 2 3 p h y s i c a l , 126 p o w e r , 126 processor , 1 2 3 technical, 1 2 3 v i d e o , 123 standby mode, 32 support contacting Dell, 1 3 7 support website, 1[...]