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Dialogic 4000 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Dialogic 4000. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Dialogic 4000 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dialogic 4000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Dialogic 4000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Dialogic 4000
- nom du fabricant et année de fabrication Dialogic 4000
- instructions d'utilisation, de réglage et d’entretien de l'équipement Dialogic 4000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dialogic 4000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dialogic 4000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dialogic en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dialogic 4000, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dialogic 4000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Dialogic 4000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    www .dialogic.com Dialogic ® 3000 Media Gateway Series Dialogic ® 4000 Media Gateway Series Quickstart[...]

  • Page 2

    page 1 Third Edition (April 2008) 227-275-03 Copyright and Legal Disclaimer Copyright © 2006-2008 Dialogic Corporation. All Rights R eserved. Y ou may not reproduc e this document in whole or in part without permission in writing from Dialogic Corporation at the address provided below . All contents of this document are furnis hed for informationa[...]

  • Page 3

    Dialogic Corporation License Ag reement for Use of Software page 2 Dialogic Corporation License Agreement for Use of Software This is an Agreement between yo u, the Company , and your Affiliates (referred to in some instances as "Y ou" and in other instances as "Company") and all Y our Authorized Users and Dialogic Corporation ([...]

  • Page 4

    page 3 • Y ou shall not remove, and each copy of the Program shall contain, the same copyright, proprietary , patent and/or other applicable intellectual property or other ownership notices, plus any restricted righ ts legends that appear in the Program and/or this Agreement and, if Y ou copy the Program onto media to which a label ma y be attach[...]

  • Page 5

    Dialogic Corporation License Ag reement for Use of Software page 4 Right to Audit If this Program is licensed for use in a Company , Y our Compan y and Y ou individually and collect ively agree to k eep all usual and proper records and book s of accounts and all usual proper entries relating to each insta llation of the Pr ogr am during the term of[...]

  • Page 6

    page 5 Dialogic Corporation End User Hardware Product(s) Warranty Statement Dialogic Corporation End User Hardware Product(s) W arranty Statement Unless Y our rights have been modified through the direct agreement between Dialogic Corporation ("DIAL OGIC") and DIALOGIC's direct customer thro ugh whom Y ou purchased Y our DIALOGIC Har[...]

  • Page 7

    Contents page 7 Copyright and Legal Disclaimer . ...................................... ........................... 1 Dialogic Corporation License Agreemen t for Use of Software..................... 2 Dialogic Corporation End User Hardwa re Product(s) Warranty Statement . 5 Server System .................................... ........................[...]

  • Page 8

    page 8[...]

  • Page 9

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 9 Dialogic ® 3000 and 4000 Media Gateway Series Quickstart Guide This document describes the installation and configuration of the Dialogic ® 3000 Media Gatewa y Series and the Dialogic ® 4000 Media Gateway Series. The term "Dialogic ® 3000 Media Gatew ays" is used he[...]

  • Page 10

    General Safety Instructions page 10 General Safety Instructions WARNING • T o help prevent electric shock, plug the gate way's po wer cables into properly grounded electrical outlets. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cabl e, use a three-wire cable wi th properly grounded plugs.[...]

  • Page 11

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 11 Installation The installation depe nds on the Dialogic ® Media Gateway Series: • For the Dialogic ® 3000 Media Gatew a y Series, see below . • For the Dialogic ® 4000 Media Gatew ay Series, see page 12. Installation of a Dialogic ® 3000 Media Gateway Note: If you configu[...]

  • Page 12

    Initial Log On page 12 Installation of a Dialogic ® 4000 Media Gateway 1. T ake the Dialogic ® 4000 Media Gateway and identify its ports: • A : ports of the Dialogic ® Diva ® Media Board: The above gr aphic shows a Dialogic ® 4120 Media Gatewa y; therefore, the four ports of a Dialogic ® Diva ® V-4PRI/E1/T1 are display ed. • B : power su[...]

  • Page 13

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 13 Both Dialogic ® 3000 and 4000 Media Gateways Series are configured with: • User name: Dialogic • Password: Dialogic (Change the password after the initial log on.) Preparations for Configuration Before you start to configure your Dialogic ® Media Gateway , it is necessary [...]

  • Page 14

    Preparations for Configur ation page 14 Device Unique ID (DUID) The DUID binds the license to the installed Dialogic ® Diva ® Media Board. Y ou can get the DUID from the Dialogic ® Diva ® Configuration Manager as described here: 1. Click Start > Programs > Dialogic Diva > Configuration Manager . 2. In the menu bar , click Tools > Li[...]

  • Page 15

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 15 3. If your PPC is v alid, the following web site will open: Paste the Device Unique ID (DUID) that y ou saved e arlier , and enter your email address to which the license file should be sent. 4. Click Activate to generate the license file that will be sent to the email address y[...]

  • Page 16

    Basic Configuration page 16 Basic Configuration Configure the connection to the PSTN/PBX line in the Dialogic ® Diva ® Configuration Manager . 1. Click Start > Programs > Dialogic Diva > Configuration Manager to open the Diva Configur ation Manager . The graphic shows a configur ation for a Dialogic ® 3008 Media Gateway; therefore, one [...]

  • Page 17

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 17 SIP Configuration The SIP settings are configured in the Dialogic ® Diva ® SIPcontrol TM softw are configuration tool. Note: The graphics of the basic SIP config ur ation show the settings for a Dialogic ® 3000 Media Gateway Series. 1. T o open the tool, click Start > Prog[...]

  • Page 18

    SIP Configuration page 18 4. Configure the SIP peer settings. T o do so, click SIP Peer Configuration and then click Add to open the Edit SIP Peer Configuration window . • Enter a name for the SIP peer configuration. • Select the peer type, e.g. , MS Exchange 2007 for the Dialogic ® Media Gateway 3000 Series or MS OCS 2007 / Mediation Server f[...]

  • Page 19

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 19 5. Configure one routing for PSTN to SIP an d one for SIP to PSTN. T o do so, click Routing Configuration and then click Add to open the Edit Routing Configuration window . • For PSTN to SIP , enter a name and select the direct ion. Select the controller that should be used fo[...]

  • Page 20

    SIP Configuration page 20 • For SIP to PSTN, enter a name and select the directio n. Select the SIP peer as source and the controller you want to use for this routing as Master . Leav e the remaining settings at their default values. Click OK to save the settings and to close the window . 6. If you hav e configured all settings, click Save in the[...]

  • Page 21

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 21 Enabling the Microsoft ® Mediation Server on a Dialogic ® 4000 Media Gateway Series The Dialogic ® 4000 Media Gateway is a co-located Media Gatew ay for Microsoft ® Office Communications Server (OCS) 2007; therefore, the Microsoft ® Mediation Server will be running dire ctl[...]

  • Page 22

    Enabling the Microsoft® Mediation Server on a Dialogic® 4000 Media Gatewa y Series page 22 On the Mediation Server , you need to configure the IP address of the PSTN gateway to ensure proper functioning. T o do so: 1. Configure the properties of your Mediatio n Server in the OCS 2007 window . On the General tab, you can see the Gateway listening [...]

  • Page 23

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 23 Backing up and Restoring the Configuration of the Dialogic ® 4000 Media Gateway Series The Dialogic ® 4000 Media Gateways provide a restore and backup menu. Y ou can access this menu if you press the left AL T key during the boot sequence. The menu pro vides the following opti[...]

  • Page 24

    LED indicators page 24 LED indicators The LED indicators are diff erent for the two Dialogic ® Media Gateway Series: • For the Dialogic ® 3000 Media Gatew ay Series, see below . • For the Dialogic ® 4000 Media Gatew ay Series, see page 24. LED indicators of the Dialogic ® 3000 Media Gateway The description of the LED in the tabl e correspon[...]

  • Page 25

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 25 Technical Specifications Environmental requirement: Operating temper ature: 10 degre es Celsius to 35 degrees Celsius Replacing a power supply module T o replace the power supply modu le (PSM), do the following: 1. If you hav e two power supply modules, verify which one has fail[...]

  • Page 26

    International Regulatory Information page 26 International Regulatory Information Note: The FCC statements and the regulatory informat ion for Canada are only valid for the Dialogic ® 4000 Media Gateway . Regulatory Information for Europe EU Declaration of Conformity Dialogic Corporation declares that this equipment is in compliance with the R adi[...]

  • Page 27

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 27 NO: Dialogic erklærer herved at utstyret ITE er i samsv ar med de grunnleggende krav og ø vrige relevante kr av i direktiv 1999/5/EF . PL: Dialogic niniejszym o ś wiadcza, ż e ITE spełnia wszystkie istotne wymagania i o dpowiednie ustalenia dyrektywy 1999/5/EC. PT: Dialogic[...]

  • Page 28

    International Regulatory Information page 28 Regulatory Information for the USA This device complies with Part 15 of the FCC R ules. Oper ation is subject to the following two conditions: (1) this device may not ca use harmful interference, and (2) this device must accept any interfe rence received, including interferen ce that ma y cause undesired[...]

  • Page 29

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 29 Dialogic ® Diva ® Primary Rate Interface (PRI) Media Boards: Fax Branding The T elephone Consumer Protection Act of 1991 makes it unlawful for any pe rson to use a computer or other electronic device to send any message via a telepho ne fax machine unless such messa ge clearly[...]

  • Page 30

    Y our Dialogic® 3000 and 4000 Med ia Gateway and the WEEE Directive page 30 Your Dialogic ® 3000 and 4000 Media Gateway and the WEEE Directive In August 2005, the European Union Directive on W ast e Electrical and Electronic Equipment (2002/96/EC) and its amendment (2003/108/EC), collectively known as the WEEE Directive, came into force throughou[...]

  • Page 31

    Dialogic® 3000 and 4000 Media Gateway Series Quickstart Guide page 31 Suppliers Declaration of Conformity Declaration of Conformity No: D0018 Revision 01 The equipment described below is declared to be in conformity with the following applicable national and international standard s . The conformity is valid ONLY when the equipment is used in a ma[...]

  • Page 32

    Dialogic® 3000 and 4000 Media Gatewa y Series Quickstart Guide www.dialogic.com For Your Own Notes[...]