Dish Network DuoDVR 522 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Dish Network DuoDVR 522. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Dish Network DuoDVR 522 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dish Network DuoDVR 522 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Dish Network DuoDVR 522 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Dish Network DuoDVR 522
- nom du fabricant et année de fabrication Dish Network DuoDVR 522
- instructions d'utilisation, de réglage et d’entretien de l'équipement Dish Network DuoDVR 522
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dish Network DuoDVR 522 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dish Network DuoDVR 522 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dish Network en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dish Network DuoDVR 522, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dish Network DuoDVR 522, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Dish Network DuoDVR 522. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Page i Content s Safety Instructions ..................................... ..................................... iii Chapter 1 - Introduction ................................................. ................. 1 Welcome! ............... ................ ................ ................ ................ ............... 1 About this Receiver .......[...]

  • Page 2

    Content s Page ii Watching One Program While Recording Another ...... ................... .... 79 Using the DVR Features ........................ ................... ................... ....... 85 Using Themes and Search .......................... ................... .................... 90 Using Locks .................... ................ ........[...]

  • Page 3

    Page iii Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with a dry cloth. 7. Do not block any ventilation openin gs. Install in accordance with the manufacturer ’ s instructions. 8. Do not install near any heat so[...]

  • Page 4

    Safety Page iv Note to Satellite TV System Inst aller : This reminder is provided to call the satellite TV system installer ’ s atte ntion to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular , specifies that the cable grou nd shall be connected to the grounding system of the bui[...]

  • Page 5

    Page 1 Chapter 1 Introduction Congratulations on ch oosing DISH Network . Y ou are about to experience the excitement and convenience of Direct Broadcast Satellite (DBS) service, which delivers the very best pictur e and sound quality . DISH Network consistently provides state-of-the-a rt products and satellite-delivered services — with high perf[...]

  • Page 6

    Chapter 1 Page 2 Introduction About this Receiver Y our DISH Network sa tellite receiver has features that make watching TV more exciting. Along with the DVR fu nctions, you are about to discover new ways to make program ming choices. Dual and Single Modes The satellite receiver can be installe d and operated in one of two ways: Dual Mode Dual Mode[...]

  • Page 7

    Page 3 About this Receiver Single Mode Single Mode provides dual tuner features to a single TV like Picture-in- Picture (PIP) and the ability to watc h one live program while recording another . Program viewing at each TV location is th e same (Shared V iew enabled). Remote Controls T wo remote controls come with your receiver: • An Infrared (IR)[...]

  • Page 8

    Chapter 1 Page 4 Introduction Overview Before you use your satellite rec eiver , you need to insta ll the system or have it installed by a professional tech nician. For a professional installation, please call the Customer Service Center at 1-800-333-DISH (3474). If you install the system yourself, use the instructions in Chapter 2 . A vital part o[...]

  • Page 9

    Page 5 Overview Fixed Images On some TVs, the presence of fixed images for extended periods of time may cau se them to be permanen tly imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV , what operating/ viewing restrictions apply to avoid this problem, and associated TV warranty coverage. M[...]

  • Page 10

    Chapter 1 Page 6 Introduction Getting St arted After your system has been installe d, order and watch your programming using the following steps: Step 1: Ordering Y our Programming 1. Using a remote control, press SA T and then press the blank POWER button to turn on the receiver . Make sure the TV is also on. 2. Press GUIDE . Y ou will see that so[...]

  • Page 11

    Page 7 Quick T our of Basic Features Step 2: Finding Programs to W atch 1. Press the GUIDE button. 2. When th e Program Guide opens, use the UP or DOWN ARROW to view information on other channels. Press the PAGE UP and PAGE DOWN buttons to move y ou quickly thro ugh the Program Guide . The channels for the programming yo u ordered should be shown i[...]

  • Page 12

    Chapter 1 Page 8 Introduction 5. Select Sport s to se e a list of sporting events. 6. Press the VI EW T V button to go back to watch a progr am. 7. Press the INFO button to see information about the program. Note : The first time you press the INFO button, the information screen is transparent. Press the INFO button again to make the information sc[...]

  • Page 13

    Page 9 Quick T our of the Menus 10. Press the UP or DOWN ARROW button to change the channel info rmation you see at the bottom of the TV screen. 1 1. Press the RIGHT ARROW button to highlight the program coming on next at the bottom. Press the LEFT ARROW button to go back to the program on now . 12. Press the VIE W TV button to clear the Brows e Ba[...]

  • Page 14

    Chapter 1 Page 10 Introduction 2. Press the 1 button to select the Program Guide option on the Main Menu . This opens the Program Guide on the TV screen. Y ou can use the Program Guide to find and select a program to watch. For now , though, go on with this tour . 3. Press the MENU button to go back to the Main Menu . 4. Press the 2 button to selec[...]

  • Page 15

    Page 1 1 Quick T our of the Menus 6. Press the 3 button to select the Customer option. This menu provides convenient access to your DISH Network account to review your statement, pay your bill, upgrade programming, and more. 7. Press the 0 button to go back to the Main Menu . 8. Press the 4 button to select the Dish Home option. Y ou can order chan[...]

  • Page 16

    Chapter 1 Page 12 Introduction 10. Press the 5 button to select the Locks option on the Main Menu . This menu allows yo u to apply password-pro tected locks on programmin g based on rating , or even on a channel- by-channel basis. 1 1. Press MENU to go back to the Main Menu . 12. Press the 6 button to select the System Setup option on the Main Menu[...]

  • Page 17

    Page 13 Quick T our of the Menus 14. Press the 7 button to select the Daily Schedule option on the Main Menu . The Daily Schedule l ist s the timers that are planned for today , the future (up to nine da ys), and those that occurred in the recent past. 15. Press MENU to go back to the Main Menu . 16. Press the 8 button to open the Preferences menu.[...]

  • Page 18

    Chapter 1 Page 14 Introduction 19. Press 9 to open the DISH On Demand menu. This menu lets you select a program you recorded ( My Recordings ) or a DISH On Demand program ( Movies and More ). Note : DISH On Demand will be ava ilable with a future software upgrade. 20. Press the VI EW T V button to go back to watching a program. Quick T our of Digit[...]

  • Page 19

    Page 15 Quick T our of Digital V ideo Recorder Features Note : The status bar at the bottom of your screen shows how long the program has been paused. Y ou can pause a live program fo r up to two hours. 3. Press the PLAY button to watch the program from the point where you paused it. 4. Press the VIE W TV button to go back right away to the “live[...]

  • Page 20

    Chapter 1 Page 16 Introduction 7. Press PLAY . 8. Press the SKIP FWD button to skip ahead about 30 seconds in the play back. Note : Y ou cannot skip ahead if you are watching live TV . 9. Press the PAUSE button and then press the FWD button to forward the program in slow motio n. When you press th e FWD button once the program advances at 1/15 the [...]

  • Page 21

    Page 17 Quick T our of Digital V ideo Recorder Features 10. Press the VIE W TV button to go back right away to the program in progress. 1 1. Press the RECORD button to start recording the program right now . 12. When the Record Remainder of this Event displays, select OK to start recording now . Se e page 71 for an explanation of the recording opti[...]

  • Page 22

    Chapter 1 Page 18 Introduction 16. Press the BACK button to reverse the program. Note : Let the program reverse all the way to its start. 17. Press the DVR button. This opens the DVR Event s menu on the TV screen. 18. Use the remote control arrow buttons to highlight an event on the DVR Event s menu (it’ s OK to highlight an event you’re record[...]

  • Page 23

    Page 19 Quick T our of W atching One Program While Recording Others Quick T o ur of W atchi ng One Program While Recording Others The steps below sh ow one of many ways to watch one prog ram while recording another . T o tour this feat ure, your satellite receiver must be in Single Mode (see page 49) or in Dual Mode with Record Plus enab led (see p[...]

  • Page 24

    Chapter 1 Page 20 Introduction 9. Select a program that you recorded in an earlier tour (one that is not recording now), then select Star t . 10. Y ou should now be watching a pre-recorde d program while the receiver is recording the other two events (programs). Quick T our of Picture-in-Picture (PIP) Y our DISH Network receiver allows you to watch[...]

  • Page 25

    Page 21 Satellite T elevision 3. Press GUIDE on the remote. Use the Program Guide to find a program that you want to watch now . Select that program. 4. This new program will be full screen. 5. Press SWAP to go back to watching your original program and put this new program in the PIP wind ow . 6. Press the PIP button again to make the PIP window l[...]

  • Page 26

    Chapter 1 Page 22 Introduction Satellite Signal Quality Rain and Snow Fade Heavy rain, snow , or cloud cover can block the satellite signal, which can interrupt your programming service. By aiming the satellite dish to get the strongest signal during inst allation, you can help p revent rain and snow from interrupting the signal. Y our se rvice wil[...]

  • Page 27

    Page 23 Chapter 2 Receiver Description and Inst allation Receiver Front Panel Smart Card Door Behind this door is a slot for a future sm art card. No smart card is included with this receiver . Indicators • TV1 Power - The green light indicates th at the receiver is providing programming to th e nearby TV through the TV1 out put connections. • [...]

  • Page 28

    Chapter 2 Page 24 Receiver Description and Installation Receiver Back Panel The receiver connections on the back panel are placed in three groups: • TV1 Connections - Use these connections with the nearby TV . • TV2 Connections - Use these connections with the remote TV(s). • Other Connections - Us e these co nnections w ith the dish antenna,[...]

  • Page 29

    Page 25 Receiver Back Panel Digit al Audio Out The D IGITAL A UDIO O UTPUT is for use with high-quality digital sound decoding systems. Connect the D IGITAL A UDI O O UTPU T with a Digital Audio Optical cable (available at consum er electronics stores). TV Antenna/Cable In The TV A NTENNA /C ABLE I N is used if you want the satellite receiver to co[...]

  • Page 30

    Chapter 2 Page 26 Receiver Description and Installation RCA Out The RCA aud io/video output s provide high picture qu ality and stereo sound to your TV (if your TV has these connections). These outputs can be use d to provide TV2 menus and programming to a wireless audio/video transmitter or to a second input on a nearby TV . Use an RCA-type cable [...]

  • Page 31

    Page 27 Remote Controls T ypes of Remote Controls Remote Control 1 uses infrared (IR) light signals to: • Control TV 1 menus for the nearby TV in Dual Mode . • Control the satellite receiver in Single Mode . IR signals travel only short distances (40 feet or less), and cannot go through walls or other solid objects. Y ou must point the remote c[...]

  • Page 32

    Chapter 2 Page 28 Receiver Description and Installation Batteries The remote c ontrols come with AAA bat ter ies, which need to be installed when you first receive your system. When you replace old b atteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don ’t mix batteries of [...]

  • Page 33

    Page 29 Connecting the Receiver to a Nearby TV Connecting the Receiver to a Nearby TV This section describes how to connect receiver TV 1 output ports to a nearby TV . The easiest way to connect the receiver to the TV is using coaxial cable connections, but you may also use RCA or S-Video outpu ts. Coaxial Cable Connections 1. Connect a coaxial cab[...]

  • Page 34

    Chapter 2 Page 30 Receiver Description and Installation RCA and S-Video Connections (TV1) 1. Connect one of the following video cables: • RCA video cable (yellow) from the receiver TV1 outputs to the nearby TV’ s RCA video inpu t. • S-V IDEO cable from the receiver TV1 outputs to the nearby TV’ s S- V IDEO input. 2. Connect the RCA audio ca[...]

  • Page 35

    Page 31 Connecting the Receiver to th e TV(s) in Another Room(s) Connecting the Receiver to the TV(s) in Another Room(s) This section describes how to connect the receiver CH 21–69 O UT connection to the cable-ready remote TV located in another room aw ay from the receiver . This installation uses your in-home cable syst em. If your house does no[...]

  • Page 36

    Chapter 2 Page 32 Receiver Description and Installation 1. Connect the tuner input of the remote TV(s) in other rooms to an existing wall cable outlet using a coaxial cable. 2. T urn on every remote TV connected to the in-home cabling system. 3. Find three ch annels next to each other on one of your remote TVs that do not pick up any signals from o[...]

  • Page 37

    Page 33 Connecting the Receiver to th e TV(s) in Another Room(s) 8. Connect CH 21-69 O UT on the receiver to your exist ing wall cable outl et using a coaxial cab le. Note : If you do not have an existing in-h ome cable system, you will need to run coaxial cable to each TV in other ro oms. If this is too diffi cult, you may want to contact a profes[...]

  • Page 38

    Chapter 2 Page 34 Receiver Description and Installation 16. Y ou may need to change the cable connection on the splitter that sends the TV signal throughout you r house. The change that needs to be made is move the cable coming from the receiver CH 21-69 O UT from the output of the splitter to the input of the splitte r using the instructions that [...]

  • Page 39

    Page 35 Connecting the Receiver to th e TV(s) in Another Room(s) 23. If desired to remind you of which TV channel your satellite programming is on, write the channel number you wrote in step 4 on a blank channel sticker and place it on or near your remote TV (s). The stickers are inside the front cover of this guide. 24. Confirm Remote Control 2 co[...]

  • Page 40

    Chapter 2 Page 36 Receiver Description and Installation Programming the Recover Button Y our remote controls come equipped with a RECOVER button that helps you if you accidentally chang e the channel or video in put on your remote TV and cannot get the picture back from your satellite receiver . When you press the RECOVER button as described on pag[...]

  • Page 41

    Page 37 Changing the TV1 and TV2 Output Channels Changing the TV1 and TV2 Output Channels The receiver comes preset to use channel 3 for TV1 and off-air channel 60 for TV2 . If you are experiencing interference on the channels yo u are using, follow these instructions to ch ange the channe l that TV1 or TV2 uses. 1. Press MENU-6-1-5 to open the Mod[...]

  • Page 42

    Chapter 2 Page 38 Receiver Description and Installation Connecting the Recei ver to the Phone Line Keep the receiver connected to an active telephone line so you ca n order Pay- Per-View programs and use all of the dish home Intera ctive TV features, and other services from DISH Network. Note : Y ou may be able to use a wireless modem jack. However[...]

  • Page 43

    Page 39 Connecting the Receiver to a Dish Antenna System Connecting the Receiver to a Dish Antenna System Note : Before you can begin connect ing your receiver to your dish antenna, you must first complete the preceding sec tions on connecting your TVs to the receiver . Then if you are installing a dish antenna system for the first time, see Chapte[...]

  • Page 44

    Chapter 2 Page 40 Receiver Description and Installation 3. On Remote Control 1, press MENU-6-1-1 to display the Poin t Dish/Signal screen on the nearby TV . 4. Select Check Switch . When an attention screen displays, select Retest . 5. The receiver begins performing the Check Switc h tests. When it is finished, the Inst allation Summary screen disp[...]

  • Page 45

    Page 41 Optional - Connecting VCRs to the System Optional - Connecting VCRs to the System The diagram below prov ide example of how to conn ect VCRs to your satellite TV system. Y our instal lation may be dif ferent. Connecting a VCR to the Nearby TV 1. Connect a coaxial cable from the CH 3-4 OUT output on the receiver to the nearby VCR’ s tuner [...]

  • Page 46

    Chapter 2 Page 42 Receiver Description and Installation Connecting a VCR to the Remote TV For this installation, always leav e your VCR powered on so that the TV can receive satellite programming. If you turn of f your VCR, your TV will not be tuned t o the correct chan nel to receive satellite programming. 1. Connect the tuner input of the remote [...]

  • Page 47

    Page 43 Optimize Y our Remote Controls Optimize Y our Remote Controls Change the Address When you receive your sy stem, both remote controls and t he receiver have been set to communicate on address 1. However , because UHF signals travel long distances and go through walls, a neigh bor ’ s UHF Pro remote could control your receiver by mistake if[...]

  • Page 48

    Chapter 2 Page 44 Receiver Description and Installation 6. Press the RECORD button. 7. Make sure the Secondary Remote Address you see on the System Info screen is the same as the one you entere d in step 4. If it isn’t, the remote cannot control the receiver . 8. Press the SELECT button to close the Import ant System Information scre en. Checking[...]

  • Page 49

    Page 45 Optimize Y our Remote Controls 1. T ake the UHF antenna off of the receiver ’ s back panel UHF Remote Antenna input 2. Put the attenuator onto the UHF Remote Antenna input. 3. Put the UHF antenna onto the attenuator .[...]

  • Page 50

    Chapter 2 Page 46 Receiver Description and Installation Setting Up TV1 to Operate in UHF Pro Y ou can set your receiver to operate your TV1 using an other UHF Pro remote control (sold separately) by comp leting the following instructions: 1. Perform the following using an existing remote control: a. Open the TV1 UHF Pro Setup screen by pressing MEN[...]

  • Page 51

    Page 47 Setting Up TV1 to Operate in IR Setting Up TV1 to Operate in IR The following instructi ons describe how to set up TV1 to operate in IR onl y . 1. Perform the following with an existing remote control: a. Open the TV1 UHF Pro Setup screen by pressing MENU-6-1-8 on the remote control. b. Select Disable from the TV1 UHF Pro Setup screen. c. S[...]

  • Page 52

    Chapter 2 Page 48 Receiver Description and Installation Notes[...]

  • Page 53

    Page 49 Chapter 3 Using the System Using Dual and Single Modes Y our DISH Network satellite receiver incl udes features that gives you greater flexibility in how you watch TV . Th ese features include two modes of operation: Dual Mode and Single Mode . Dual Mode Dual Mode uses TV1 outputs to deliver p rogramming to the near by TV and TV2 outputs to[...]

  • Page 54

    Chapter 3 Page 50 Using the System Using Picture-In-Picture Single Mode lets you watch two programs at once using PIP . The following instructions describe how to use PIP: 1. Press the PIP button. The PIP window displays in th e lower-right corner of the screen. 2. Press the POSITION button to move the PIP window to a new location on the TV screen.[...]

  • Page 55

    Page 51 Using Dual and Single Modes Using Shared View Shared Vi ew is a feature of Single Mode that lets you activate the TV2 audio and video outputs to di splay the same programming as the TV1 outpu ts. While using this feature, both the gr een 1 and blue 2 remotes fo r your satellite receiver can control what is displayed on all TVs connecte d to[...]

  • Page 56

    Chapter 3 Page 52 Using the System Switching Between Dual and Single Mode Put the satellite receiver in Du al or Single M ode by pressing the front panel Mode button. Keep the following it ems in mind when switching the satellite receiver between Dual and Single Mode : Using the Remote Controls The following section describes how to use the remote [...]

  • Page 57

    Page 53 Using the Remote Controls Menu Button Press the MENU button to open the Main Menu . Page Up and Page Down (Arrow) Buttons Press the PAGE UP button or the PAGE DOWN button to move, page by page, through the Program Guide , a Theme list, a Favorit es List , an Event Tim er s list, a Search results list, or a list of channels. Mute Button Pres[...]

  • Page 58

    Chapter 3 Page 54 Using the System Arrow Buttons • Change channels while watching TV - Press the UP and DOWN ARROW buttons. • Open the Browse Banner - Press the RIGHT ARROW button. •S h o w Themes - Press the LEF T ARROW button. • Move around within the Program Guide , menus, and Brows e Banner - Press the UP , DOWN , LEFT , and RIGHT ARROW[...]

  • Page 59

    Page 55 Using the Remote Controls View TV Button Press the VIEW TV button to close all menus and go to watching programm ing. Press the VIE W T V button to briefly display the Program Banner while watching a program. Cancel Button Press the CANCEL button to cancel an d go back to the previous menu or to watch a program. DISH Button Press the DISH b[...]

  • Page 60

    Chapter 3 Page 56 Using the System Star Bu t to n Press the ST A R button to: • Open the DVR Events menu. • Backspace without deleting while using the Searc h function of your . Zero Button Press the ZERO button to forward space while using the search function of your receiver . Pound Button Press the POUND button to display the Search screen. [...]

  • Page 61

    Page 57 Using the Remote Controls 3. If you see the System Info screen, press the SELECT button to close the screen. Y ou have recovered your satellite video. 4. If you do not see the Syst em Info screen, repeat steps 2 and 3 until you have recovered your satellite video. Note : Press any remote contro l button other than the RECOVER button to end [...]

  • Page 62

    Chapter 3 Page 58 Using the System Using the Menus The menus make using the receiver and selecting programs quick and easy . Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus Y ou can open the menus in either of two ways: • Press the MENU bu[...]

  • Page 63

    Page 59 Using the Menus – When watching a program, open the Themes and Search menu. – Display the Browse Banner . T o close a menu and return to watc hing a p rogram, press eithe r the VI EW TV or CANCEL button. Note : If you do not do an ything in a menu for several minutes, the menu automatically closes. This will discard any changes you made[...]

  • Page 64

    Chapter 3 Page 60 Using the System Selecting Menu Options When you select a menu option, that option takes effect right away . Y ou can select a menu option in either of two ways: • If the option has a number next to it, press the number on the NUMBER P AD button that matches this number . When you use the NUMBER PAD button, you do not need to hi[...]

  • Page 65

    Page 61 Using T ext Fields Canceling a Procedure Y ou can cancel a procedure in any of three ways: • If you want to return to watc hing a program, press the remote control VIE W T V button. • If you want to return to the previous men u, press the CANCEL button. • W ait a few moments and the menu will close automatically , discarding any chang[...]

  • Page 66

    Chapter 3 Page 62 Using the System Changing Channels There are three ways to change channels: • Press the UP or DOWN ARROW buttons. • Use the NUMBER PAD buttons. • Press GUIDE and then select the channel from the Program Guide . Using the Program Guide The on-screen Program Guide provides a complete l isting of the available channels and pr o[...]

  • Page 67

    Page 63 Using the Program Guide Changing the Channel in the Pro gram Guide 1. Press GUIDE to open the Program Guide . 2. Choose a channel using either of the following: • Use the NUMBER PAD buttons to enter the channe l number . The Progr am Guide displays a block of channels including the one that you just entered. • Use the ARROW buttons to m[...]

  • Page 68

    Chapter 3 Page 64 Using the System Displaying Program Information The Program Banner The Program Banner provides information about the program you are watching. The receiver displays the Program Banner for a few seconds at the top of the TV screen every time you change the channel or press the remote control VIE W TV button. The Browse Banner Y ou [...]

  • Page 69

    Page 65 Displaying Program Information Using the Browse Banner 1. Press the BROWSE ( RIGHT ARROW ) button to open the Browse Banner . 2. Change the channel d isplayed on the Browse Banner by doing one of the following: • Enter the channel number for the program that you want, using the NUMBER P AD buttons. • Press the UP or DOWN ARROW to displa[...]

  • Page 70

    Chapter 3 Page 66 Using the System Ordering Pay-Per-V iew Programs 1. Select a Pay-Per-V iew program in the Program Guide . A message like the following displays: 2. T o buy the Pay-Per-V iew program, select the Ye s option. The receiver displays a confirmation menu. Note : When you confirm an order for a Pay -Per- V iew program, you cannot cancel [...]

  • Page 71

    Page 67 Reviewing Purchase History T o order a DISH On Demand program: 1. Press the DVR button to open DISH On Demand . 2. Select Movies & More . 3. Use the LEFT and RIGHT ARROW buttons to scroll through your program choices. 4. Select the program you wa nt to watc h and follow the on-screen instructions. Note : When you confirm an order for a [...]

  • Page 72

    Chapter 3 Page 68 Using the System • When you put the receiv er in Single Mode , the Favori tes Lists for TV2 are not availab le. • If you choose a program using Themes or by entering most channel numbers, the receiver tunes to the chan nel for that program whether or not that channel is on the active Favorites Lis t . Creating or Changing a Fa[...]

  • Page 73

    Page 69 Using Timers and Recordings Naming a Favorites List 1. Press MENU-8-3 to open Favorites . 2. Select the Favorites Li st that you want to change. 3. Select the Edit Name option. Note : Y ou cannot change the name of the All Chan or All Sub list. 4. Enter the list’ s name by either usin g the virtual keyb oard or the remote control NUMBER P[...]

  • Page 74

    Chapter 3 Page 70 Using the System Overview Refer to this section as you get familiar with how to set up T imers . Ti me r T y p e s There are three types of timers: • DVR - Records an event onto your receiver for later viewing. • Auto - Automaticall y changes th e cha nnel for live viewing of the event. • Reminder - Creates an on-screen remi[...]

  • Page 75

    Page 71 Using Timers and Recordings For example, having six programs schedul ed to record at the same time cannot be done on a dual-tuner receiver; therefor e, the receiver will record only the two programs with the highest priorities. • All timers have a priority that you can change at any time. • The lar ger the number , the lower pr iority ([...]

  • Page 76

    Chapter 3 Page 72 Using the System • Create a Manual timer . • Create a DISH Pass timer . • Select Edit List to edit a timer . Daily Schedule The Daily Schedule lists the timers that are planne d for today , the future (up to nine days), and those th at occurred in the recent past. Use the Daily Schedule as described on page 74 to: • Review[...]

  • Page 77

    Page 73 Using Timers and Recordings When a Timer S tart s a Recording For two minutes before an tim er starts a recording, the receiver may display a digital countdown on the TV screen. This symbol disappears when the program begins. While the symbol is displayed, you may do on e of the following: • Press CANCEL to clear the symbol from the TV sc[...]

  • Page 78

    Chapter 3 Page 74 Using the System Using the Daily Schedule Use the Daily Schedule to plan and manage yo ur timers. 1. Press MENU-7 . 2. Use the ARROWS to select a future program if you want to skip or restore a timer . Y ou can also choose to protect it, or view the start early/end late settings. • T o change the start early/end late setting, yo[...]

  • Page 79

    Page 75 Using Timers and Recordings Setting Up an Automatic Timer The following instructions explain the easiest way to set up an automatic timer . 1. Find the program that starts in the future you want to record using th e Program Guide or Brows e Banner . 2. Select the future event. The Create T imer screen displays. 3. Select the Timer Frequency[...]

  • Page 80

    Chapter 3 Page 76 Using the System Setting Up a Manual Timer A Manual T imer lets you set custom start and stop times for a timer . 1. Press MENU-7 . 2. Select Timers . 3. Select Manual . 4. Select the Timer Frequency (see page 70 for more details). 5. Select a Timer T ype (see page 70 fo r more details). 6. Select Options (see page 71 for more det[...]

  • Page 81

    Page 77 Using Timers and Recordings Setting Up a DISH Pass™ Timer DISH Pass lets you create timers to re cord programs automatically based on your search criteria. When the receiver finds programs that meet your search criteria, it will automatically set a timer to record that program. As the program guide is updated, DISH Pass will continue to f[...]

  • Page 82

    Chapter 3 Page 78 Using the System Note : After entering your search words, and selecting Create Ti mer , be sure to review the timers that DISH Pass creates—some may no t be what you are expecting. Y ou can: • Pick selected events to skip. Y ou will need to review future time rs each time the Program Guide is updated. • Adjust your search te[...]

  • Page 83

    Page 79 Watching One Program While Recording Another 4. Select the timer or timers you want to delete. Note : Select All if you want to delete all of your timers. 5. Select Delete . The timer(s) are deleted. W atching One Program While Recording Another Single Mode While in Single M ode , you can set up the satellite receiver to record programs whi[...]

  • Page 84

    Chapter 3 Page 80 Using the System 5. Press GUIDE on the remote. Use the Program Guide to find a program that you want to watch no w . Select that program. Y ou are now watching one program while recordin g another . 6. Press RECORD and select OK when the popup displays. Y o u are now recording two programs at the same time. 7. Press DVR on the rem[...]

  • Page 85

    Page 81 Watching One Program While Recording Another Dual Mode with Record Plus Another feature that adds flexib ility to the way you watch TV is Record Plus . When Record Plus is enabled, you can decide which receiver output ( TV1 or TV2 ) will record your events. Th is feature is available in Dual Mode only . Enabling Record Plus The following in[...]

  • Page 86

    Chapter 3 Page 82 Using the System 3. When the Record Remainder of This Eve nt screen displays, select one of the following: • From TV1, select TV2 . • From TV2, select TV1 . Note : When recording usi ng Record Plus , it is possible for someone at the other TV to cancel yo ur recording. 4. Select one of the following: • Select OK to start the[...]

  • Page 87

    Page 83 Watching One Program While Recording Another 6. Press RECORD. Select one of the following: • Select OK to start the recording now . • Select Options to customize the recording as described o n page 82. 7. Press DVR on the remote control. The DVR Event screen will open. Y ou should see the two programs that are re cording indicated by th[...]

  • Page 88

    Chapter 3 Page 84 Using the System 3. Press the RECORD button. A message will display asking whether you want to record the remainder of the pr ogram. Select OK to begin recording now . 4. Press DVR on the remote control. The DVR Event screen will open. Y ou should see the program that is recording indicated by the red dot next to the listings. 5. [...]

  • Page 89

    Page 85 Using the DVR Features Using the DVR Features The DVR features let you decide how to watch TV . Y ou can pause, reve rse, or skip back through a p rogram. Then you can go back to watch, fast forward , or skip ahead through the program. Also, yo u can record and play back programs with full digital audio and video quality , without a VCR. Au[...]

  • Page 90

    Chapter 3 Page 86 Using the System Press the FWD (“FORWARD”) button once to forward the program four times as fast as normal play . Press the FW D button twice to forward at 15 times normal speed, three times to forward at 60 times normal speed, and four times to forward at 30 0 times normal speed. The on-screen bar shows how far you’v e gone[...]

  • Page 91

    Page 87 Using the DVR Features St art Reco rding a Program • At a pr ogram’ s start, press the remote control’ s RECORD button. • If you’ve watched a pr ogram from its st art , up to about two hours after it’ s started, you can r everse to its start : 1. Press the BACK button. 2. Let the program reverse to its start. 3. Press the RECORD[...]

  • Page 92

    Chapter 3 Page 88 Using the System • If you hide adult channels and lock the receiver , this menu doesn’t list any adult programs by name. • T o review programs you h ave recorded or hav e scheduled to record with the DVR features, use this menu. The DVR Event s menu shows you: • A list of recorded events that incl udes the one you’re rec[...]

  • Page 93

    Page 89 Using the DVR Features • Press the FWD (“FORWARD”) button once to forward the program four times as fast as normal play . Press the FWD button twice to forward at 15 times normal speed, three times to forward at 60 times normal speed, and four times to forward at 300 times normal spee d. • Press the PAUSE button and then press the F[...]

  • Page 94

    Chapter 3 Page 90 Using the System 3. Select an event on the DVR Event s menu ( not the one you’re recording). This opens an info rmation menu for that event. 4. Press the PLAY button. Copy Recordings to V ideot ape You may want to keep a videotape copy of a recording you made o n the DVR. Y ou will not be able to play back events with full digit[...]

  • Page 95

    Page 91 Using Themes and Search • Press the MENU button, and then select the Themes and Search option. 2. Select a category . 3. Select a program in the list. Note : If the program you highligh ted is on some time in the future, the receiver will open the Create An Event Ti mer menu. See Using T imers and Recor dings on page 69 for more informati[...]

  • Page 96

    Chapter 3 Page 92 Using the System 3. Y ou can search for events two ways: • Select Tit le to search for the words that appear in the title of a program. • Select Info to search for words that are in the program description. 4. Y ou can use the keyboard show n on the screen or you can use the letters above the NUMBER PAD buttons on the remote c[...]

  • Page 97

    Page 93 Using Locks 2. Select History to display the Search History scre en. 3. At the Search History screen, you have the followi ng options: • Search - Select one of the items and then select Search . • Edit - Select one of the items and then select Edit to make changes. • Delete - Select one of the items and then select Delete . • Delete[...]

  • Page 98

    Chapter 3 Page 94 Using the System When Y ou Have Locked the Receiver • If you try to access a locked item or open the Locks menu, the receiver displays a message prompting you to enter the password. • The receiver a llows you three tries to enter the correct password. If you fa il to enter the correct pass word, the receiver does not allow mor[...]

  • Page 99

    Page 95 Using Locks 3. Select the Lock Syst em or Unlock System option. The receiver displays a message prompting you to enter a password to lock the system. 4. Enter and verify a password, us ing the NUMBER PAD buttons. The receiver displays stars (*) as you ente r the digits of the password. When you enter the fourth digit of the password, the re[...]

  • Page 100

    Chapter 3 Page 96 Using the System Note : All ratings that are more restrictive than the selected rating are also selected. For example, if you lock PG-13 rated programs, then all programs with the R, NC-17, and NR/AO ratings are also locked. 6. Select the expanded rating code(s), if you want to also lock these ratings. 7. T o unlock a rating code,[...]

  • Page 101

    Page 97 Using Locks Locking and Unlocking the Receive r Front Panel (TV1 Only) This keeps anyone from using the front panel buttons, but it does not lock the remote control buttons. This option is only available on TV1 menus. 1. Press the MENU button. 2. Select the Locks option. 3. If the receiver is locked, enter the password using the NUMBER PAD [...]

  • Page 102

    Chapter 3 Page 98 Using the System 4. Select the Lock PPV or Unlock PP V option. 5. If the receiver is not locked, you must lock it to put the lo ck you just created into effect. Hiding and Showi ng Adult Channels When you hide adult ch annels, you keep the Program Guide , Themes lists, and the Browse Banne r from displaying adult channels . It als[...]

  • Page 103

    Page 99 Using Locks highlights the OK option. 3. Press the SELECT button. 4. Select the Change Password option. 5. Enter the current password using the number pad buttons. As soon as you enter the fourth digit of the password, the receiver highlights the OK opti on. 6. Press the SELECT button.[...]

  • Page 104

    Chapter 3 Page 100 Using the System 7. Enter the new password using the numb er pad buttons. As soon as you enter the fourth digit of the passwor d, the receiver highlights the OK . 8. Select the OK option to change the password. 9. Enter the new password ag ai n for confirmation, using the NUMBER P AD buttons. The receiver displays stars (*) as yo[...]

  • Page 105

    Page 101 Personal Identification Number Personal Identification Number If you want to make sure that yo u are the only one who can make changes to your DISH Network account, yo u can assign a Personal Iden tification Number (PIN) for call-in requests. Call the Cu stomer S ervice Cen t er (1-800-333-DISH (3474)) at any time to set up the PIN. Af ter[...]

  • Page 106

    Chapter 3 Page 102 Using the System T urning Caller ID On and Off 1. Press MENU on the Remote Control. 2. Select System Se tup . 3. Select Installation . 4. Select Caller ID . 5. Select Enable Caller I D or select Disable Caller ID . 6. Select Done . Resetting Receiver to Factory Default Settings Note : Resetting the receiver to fact ory default se[...]

  • Page 107

    Page 103 Changing Program Languages If you want to reset the receiver to be the same as when it was shipped from the factory , do the following: 1. Press MENU-6-6 . 2. When the receiver displays a Wa r n i n g message, confirm that you want to reset the receiver ’ s preferences by selecting Ye s . Changing Program Languages Y ou may be able to ch[...]

  • Page 108

    Chapter 3 Page 104 Using the System Using Dolby® Digit al Sound Dolby Digital gives you the capability to enjoy programs in surround sound. An external decoder is required to enjoy this feature. Refer to your decoder user ’ s guide. Note : Not all programs contain a Dolby Digital sound track. The receiver uses an optical port for outputting digi[...]

  • Page 109

    Page 105 Updates Up dates Y our satellite receiver is set to turn itself off at 3:00 a.m. so that it can receive updates to the Program Guide and DISH On Demand (when available). T o change the update time, complete the following: 1. Press the MENU-8-5 to open the Up dates screen. 2. Highlight the Activation option. 3. Use the UP and DOWN ARROW but[...]

  • Page 110

    Chapter 3 Page 106 Using the System Inactivity S t andby If your receiver is on for a preset pe riod of time without any activity (for example, no channel changes), the Inactivi ty St andby feature turns off the receiver so that you’ll always have the latest Program Guide and DISH O n Demand (when available). Enabling this feature (recommended) a[...]

  • Page 111

    Page 107 Control Other Devices with the Remote Controls Use the remote cont rol’ s mode buttons, SAT (satellite receiver), TV ( for a TV ) , VCR (for a VCR or a DVD player), and AUX (“auxiliary ,” for a second TV , a second VCR, a DVD, a tuner, or an audi o amplifier) to set the remote to the right mode for the device. T o change the mode, pr[...]

  • Page 112

    Chapter 3 Page 108 Using the System If you are repeating this procedure to program a combination device, be sure to press the correct mode button (for example, if you have a TV/VCR combination and you have already programmed the remote to control the TV , press and hold the VCR mode button as describe d above). 4. For AUX mo de only : • Press 0 f[...]

  • Page 113

    Page 109 Control Other Devices with the Remote Controls Scan for Device Codes If the code for your device is not listed in the tables starting on page 147, use this procedure to scan the remote control’ s memory for the device code. Instructions Additional Information 1. T u rn the device on. Use the device’ s front panel buttons or its remote [...]

  • Page 114

    Chapter 3 Page 1 10 Using the System Check the Device Codes Y ou can find out what device code you’v e set for each remote control mode. Instructions Additional Information 8. T urn the device back on and try some other buttons to make sure they work. Press the blank POWER button to turn the device back on. Try some other buttons to make sure the[...]

  • Page 115

    Page 1 1 1 Control Other Devices with the Remote Controls Remote Control Buttons Control the Receiver When you get the remote, it’ s already set up to control the receiver . However , you must set up the remote to cont rol the TV before you can use the MUTE and VO L U M E buttons. For information on the remote buttons that control the receiver , [...]

  • Page 116

    Chapter 3 Page 1 12 Using the System Vo l u m e B u t t o n Press this button to raise (+) or lower (-) the TV sound volume. Up and Down Arrow Buttons Use the UP and DOWN ARROW buttons to change channels on the TV . Note : These buttons do not change the chan nels on the TV if the remote control is in limited mode. Select Butt on The SELECT button [...]

  • Page 117

    Page 1 13 Control Other Devices with the Remote Controls VCR Mode Button Yo u must first set up the remote to control the VCR. See Set Up the Remote to Contr ol Devices, beginning on page 107. Then , you must press the VCR mode button to set the remote to VCR mode. The VCR mode button lights for two seconds to show yo u’ve set the remote to VCR m[...]

  • Page 118

    Chapter 3 Page 1 14 Using the System VCR Buttons • Press the BACK button to rewind a videotape. • Press the PAUSE button to pause a videotape. Press this button or the PLA Y button to go back to playing the tape. • Press the FW D button to forward a videotape. • Press the ST O P button to stop playing or record ing on a videotape. • Press[...]

  • Page 119

    Page 1 15 Control Other Devices with the Remote Controls Power Button Press the blank POWER button to turn the tuner or amplifier on or of f. Mute Button Press the MUTE button to turn the sound off or on. Vo l u m e B u t t o n Press the VOLUME button to raise ( + ) or lower ( - ) the volume. Up and Down Arrow Buttons Use UP and DOWN ARROW buttons [...]

  • Page 120

    Chapter 3 Page 1 16 Using the System Other Remote Control Features Switch Between TV and AU X Device V olume Control When you set up the remote to contro l a TV , the mute and volume buttons control the TV volume. Howev er , if you want to use the AUX mode to co ntrol a tuner or amplifier and the device has a vo lume setting, you can set up the rem[...]

  • Page 121

    Page 1 17 Using Troubleshooting T ools 5. Press the POUND ( # ) button. The TV mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button. The TV’ s volume changes and the TV mode button lights instead of the AUX mode button. Using T roubleshooting T ools Y our receiver has diagno[...]

  • Page 122

    Chapter 3 Page 1 18 Using the System Point Dish and Check Switch The Point Dish and Check Switch screens are helpful to the Customer Service Representatives. Y ou may be asked to di splay these screens when you call DISH Network. 1. Press MENU-6-1-1 to open the Point Dish screen. This screen shows you information to help maximize your satel lite si[...]

  • Page 123

    Page 1 19 Chapter 4 Dish Antenna Inst allation These instructions guide y ou through the installation of a satellite system which includes your receiver (include d with this manual), and a DISH Pro DISH 500 antenna system that can be identified by the DISH Pro logo shown below. Inst alling a DISH 500 Antenna The first step in installing your dish a[...]

  • Page 124

    Chapter 4 Page 120 Dish Antenna Installation Mounting the Dish 1. Using the azimuth and elevation angles, find a location fo r the satellite dish which can be pointed towards the satel lites located at these angles. W ith a compass, find the required azimuth angle. Then, use the elevation angle to find out how high the satellites are in the sky fro[...]

  • Page 125

    Page 121 Installing a DISH 500 Antenna 4. Assemble the satellite dish as shown below , except do not attach the Y - bracket or LNBF at this time. 5. Loosen both skew bolts and set th e skew by rotating the di sh mounting bracket to align the red mark with th e required angle on the skew scale which you wrote down on page 1 19. T ighten the skew bol[...]

  • Page 126

    Chapter 4 Page 122 Dish Antenna Installation Note : Y ou can have as much as 200 feet of cab le between the DISH Pro LNBF and the DISH Pro receiver . However , you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some c ables may say "Sw ept tested for 21 50 MHz." If you have any doubt abo ut this, ask yo ur DISH Network retai[...]

  • Page 127

    Page 123 Installing a DISH 500 Antenna 15. When the check switch proced ure finishes, you will see an Inst allation Summary screen similar to the one below . The information for Satellite Input 1 and Satellite Input 2 should be the same: • Satellite - X twice. • T ransponder - X twice. This is OK and does not indicate a problem with the receive[...]

  • Page 128

    Chapter 4 Page 124 Dish Antenna Installation Note : If you cannot find the signal, turn the dish back to the first azimuth angle. Then, loosen both elevation bolts just en ough so you can tilt the dish. T ilt the dish elevation up by two degrees, and then tighten both bolts. Now , turn the dish back and forth again. If you still can’ t find the s[...]

  • Page 129

    Page 125 Installing a Multiple Dish DISH Pro System If you do not have good sig nal strength with 11 0 , go back to step 18, and fine-tune the dish but with 11 0 selected instead of 11 9 . While the 11 0 and 11 9 signals will not b e equal, you should be able to fin e-tune the dish unt il you have the strongest possible signal from both satellites.[...]

  • Page 130

    Chapter 4 Page 126 Dish Antenna Installation 2. Select the satellite your dish will be pointed toward. 3. Select 300 under the Dish System . 4. Use the number buttons on the remote to enter your ZIP code to get the necessary azimuth and ele vation. W rit e these numbers down in the spaces provided in the marg in. 5. Mount the dish antenna and multi[...]

  • Page 131

    Page 127 Installing a Multiple Dish DISH Pro System 12. Connect two RG-6 cables between both ports on your DISH Pro T win LNBF and your switch(es) using the switch instructions and the DISH Pr o W iring Diagrams that start on page 128. 13. Select Check Switch from the Point Dish menu. When the Check Switch menu opens, select Retest . When the proce[...]

  • Page 132

    Chapter 4 Page 128 Dish Antenna Installation DISH Pro Wiring Diagrams DISH 500, One DISH Pro T win LNBF When you set up your system following this diagram and run Check Switch the Inst allation Summary screen should look similar to the one shown below . This diagram leaves out grounding to be clear . Make sure you ground the system per the National[...]

  • Page 133

    Page 129 DISH Pro Wiring Diagrams DISH 500, One DISH Pro Quad LNBF When you set up your system following this d iagram and run Check Switch the Inst allation Summ ary screen should look similar to the one shown below . This diagram leaves out groundi ng to be clear . Make sure you ground th e system per the National Electrical Code (NEC) and all lo[...]

  • Page 134

    Chapter 4 Page 130 Dish Antenna Installation DISH 500 with a DISH Pro T win LN BF , One Dish with a DISH Pro LNBF , DP34 Switch When you set up your system following this diagram and run Check Switch the Inst allation Summary screen should look similar to the one shown below . This diagram leaves out grounding to be clear . Make sure you ground the[...]

  • Page 135

    Page 131 DISH Pro Wiring Diagrams One DISH 500 with a DISH Pro T win LNBF , One Dish Antenna with a DISH Pro Dual LNBF , and T wo DISH Pro 21 Switches When you set up your system following this d iagram and run Check Switch the Inst allation Summ ary screen should look similar to the one shown below . This diagram leaves out groundi ng to be clear [...]

  • Page 136

    Chapter 4 Page 132 Dish Antenna Installation T wo Dish Antennas, T wo DISH Pr o Dual LNBFs, and T wo DISH Pro 21 Switches When you set up your system following this diagram and run Check Switch the Inst allation Summary screen should look similar to the one shown below . This diagram leaves out grounding to be clear . Make sure you ground the syste[...]

  • Page 137

    Page 133 Running Coaxial Cable Running Coaxial Cable 1. Using the shortest path possible, ru n the coaxial cable(s) from the ground block or switch to the satellite receiver(s). Do not kink or pinch any cable . Cables should be be nt only in gentle curves. Do not use a longer cable be tween the satell ite dish and the receiver than is specified in [...]

  • Page 138

    Chapter 4 Page 134 Dish Antenna Installation Notes[...]

  • Page 139

    Page 135 Chapter 5 Reference T roubleshooting T ables Use these tables if you have problems using the system befor e calling the Customer Service Center . Many problems arise from misunderstandings of how the system works, especially when you ar e just becoming familiar with it. These tables cover many pr oblems, usually with a simple solution for [...]

  • Page 140

    Chapter 5 Page 136 Reference On-Screen Messages This table describes some on-scree n messages in the order of their mes sage numbers . Find the message number in the upper right corner of the message displayed on your TV screen, and then find the matching number in this table. Message Number Possible Reason What to Do 001 • There may be a problem[...]

  • Page 141

    Page 137 Troubleshooting T ables 013, 014 • You may have tried to tune to a program on a channel which you have not bought. •Y o u must buy a channel be fore you can tune to a program on that channel. Call the Customer Service Center to buy the channel, or if you believe this message was displayed by mistake. 015 • You may have just plugged i[...]

  • Page 142

    Chapter 5 Page 138 Reference DISH Pro T win LNBF 074 • The receiver gives you three chances to ente r the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again for several minutes. • Wait a few minutes and then tr y again to enter the password. Note: The “time out” feature is designed to pr[...]

  • Page 143

    Page 139 Troubleshooting T ables Using the Remote Control When you run Check Switch, you see "Twin" identified as the Device/LNBF but you only have signal confirm ed from one satellite. • The DISH Pro Twin LNBF is connected but the dish may not be pointed to receive signal from both 110 and 119 satellites. • If the check switch summar[...]

  • Page 144

    Chapter 5 Page 140 Reference Hearing A Program When you press th e remote control Power button to turn the recei ver ON, the receive r front panel Power light does not light up. • Other lights are too bright. • Remote control not operating prop erly or the batteries are weak or dead. The receiver power cord not plugged into a power outlet, or t[...]

  • Page 145

    Page 141 Troubleshooting T ables Using the Menus W atching A Program What Is Happe ning Possible Reason What to Do You were using a menu, and it suddenly closed. The receiver has a time-out feature that closes any menu after several minutes of no activity. This will discard any changes you ha ve made, but otherwise does no harm to the receiver. Sta[...]

  • Page 146

    Chapter 5 Page 142 Reference Using the Program Guide or the Browse Banner The receiver front panel Power light is on, and there is a picture on the TV screen, but the picture: has sparkles or is grainy , has a herringbone pattern, lacks color or vertical hold, or wobbles, or looks “washed out” or fuzzy. • The TV set may not be working properl[...]

  • Page 147

    Page 143 Troubleshooting T ables Using Locks Changing Channels Using Favorites List s What Is Happe ning Possible Reason What to Do You set a lock ( for example , a lock on programs by ratings), but the lock does not take effect. • You may not have locked the receiver. •Y o u must lock the receiver to apply any lock that you have set. You forgo[...]

  • Page 148

    Chapter 5 Page 144 Reference Buying a Pay-Per-View Program Renting a DISH On Demand Program You try to apply an empty Favorite List. The receiver displays an ERROR message. • The receiver will not allow you to apply an empty list. • Choose another list to apply, or add at least one channel to the empty list. A Favorite List does not show channe[...]

  • Page 149

    Page 145 Troubleshooting T ables Using the T elephone for V oice/Data/F AX Using Event Timers What Is Happenin g Possible Reas on Wh at to Do While you are making a telephone call, you hear “clicks.” • The receiver may have tried to call the Customer Service Center to send Pay-Per-View purchase information. When the receiver found that the te[...]

  • Page 150

    Chapter 5 Page 146 Reference Using DVR Features You set up an event timer, but the timer does not operate at all. • The program time may have changed so that the event timer overlapped another event timer. The program time may have changed by more than twenty-four hours. • If the receiver is ON and finds an event timer overlap, it will display [...]

  • Page 151

    Page 147 TV Codes Programming in AUX mode : Press 0 before entering the TV code. TV Codes A Mark 670 Action 662 Admiral 514, 521, 605, 668, 669, 675 Aiko 727 Aiwa 751 Akai 570, 573, 659, 660, A-Mark 620 Amtron 657 Anam National 509, 541 , 620, 651, 657, 661, 663, 698 AOC 505, 506, 519, 520, 573, 620, 627, 652, 653, 654, 659, 664, 665, 670, 672 Apex[...]

  • Page 152

    Page 148 Reference Chapter 5 VCR Codes Programming in AUX mode : Press 1 before entering the VCR code. Memorex 590, 627, 653, 654, 659, 675, 678, 720 MGA 504, 505, 506, 542, 571, 573, 627, 652, 653, 654, 656, 660, 72 8 Mitsubishi 504, 505, 542, 570, 571, 572, 573, 597, 623, 627, 652, 653, 654, 656, 659, 660, 664, 665, 670, 671, 705, 728 Montgomery [...]

  • Page 153

    Page 149 Device Codes Colortyme 592, Craig 591, 658, 675, 676, 681, 685, 687, 688 Curtis Mathes 554, 592, 594, 605, 607, 675, 677, 678, 679, 683, 684 Daewoo 506, 534, 546, 547, 559, 588, 684 Daytron 546 Denon 686 Dimensia 607 Dumont 549 Electrohome 512, 676, 687 Emerson 505, 506, 508, 509, 511, 512, 534, 559, 568, 588, 590, 618, 676, 678, 684, 687 [...]

  • Page 154

    Page 150 Reference Chapter 5 TV/VCR Combo Programming for combination d evices : Program the remote control in TV mode and then in VCR mode. DVD Player Codes Programming in AUX mode : Press 1 before entering the DVD code. T uner/Amplifier Codes Programming in AUX mode : Press 2 before entering the tuner/amplifier code. TV/VCR Codes Broks onic 748 G[...]

  • Page 155

    Page 151 Device Codes DVD/VCR Combo TV/DVD Combo Codes Programming for combination d evices : Program the remote control in TV mode and then in VCR (or AUX - press 1 before entering the DVD code) mode. T echnics 643, 644, 652, 742, 746 T oshiba 710 Y amaha 663, 730, 731, 732, 733, 745, 747 DVD/VCR Codes Go V ideo 692,693 JVC 689 RCA 690 Samsung 667[...]

  • Page 156

    Page 152 Chapter 5 Reference Notes[...]

  • Page 157

    Index Index Page 161 A Address Changing 43 Checking 44 Alternate Audio 103 Antenna Adjusting 44 Attenuator 44 Off-Air 42 Remote Control 28 Arrow Buttons 54 Arrows/Select 23 Auto Recording 85 Automatic Timer 75 B Back Panel 24 CH 3–4 Out 24 CH 21–69 Out 25 RCA Out 24 , 26 Remote Antenna 26 Satellite In 26 S-Video Out 24 Telephone Jack 26 TV Ante[...]

  • Page 158

    Index Page 162 G Getting Started 6 Finding Programs to Watch 7 Ordering Your Programming 6 Guide Button 53 H Hiding Adult Ch annels 98 Highlighting a Choice in a Menu 60 Highlighting Menu Optio ns 59 I Inactivity Standby 10 6 Info Button 54 Installation Summary 40 Installing Batteries 28 L Languages, Changing 103 Locking and Unlocking the Receiver [...]

  • Page 159

    Page 163 Index Preferences 13 Program Banner 64 Program Guide 10 , 19 , 58 , 62 , 79 , 83 Purchase History 67 Q Quick Tours Basic Features 7 DVR Features 14 Menus 9 Using Picture in Picture (PIP) 20 Watch and Record 19 R RCA Out 24 , 26 Reasons Why Timers are Skipped 72 Recall Button 54 , 112 , 113 Record Plus 19 , 81 Recordings 69 Recover Button 3[...]

  • Page 160

    Index Page 164 Hearing a Program 140 Locks 143 Menus 141 On-Screen Messages 136 Program Guide or the Browse Banner 142 Remote Control 139 Telephone for Voice/Data/FAX 145 Watching a Program 141 Troubleshooting Tools Diagnostics 117 Point Dish and Check Switch 118 Tuner/Amplifier Codes 150 TV 2 Connectio ns 25 TV Antenna/Cabl e In 25 TV Codes 147 TV[...]

  • Page 161

    136838 Receiver Information Write the following information in the spaces provided below . Y ou ma y need to provide this information if you call the Service Center . T o get the Conditiona l Access Numbers, display the Import ant System Information menu (see Ordering Y our Program Packages ). Remote Control Settings TV Channel Settings Purchase Lo[...]

  • Page 162

    CH CH CH 3 CH 4 AFFIX THESE TO CABLES THA T CONNECT TO THE BACK OF THE RECEIVER Use these labels to help remind you of the channel you should use to watch Satellite T V AFFIX THESE TO THE TV SET See Chapter 2, Receiver Description & Installation Instructions for details on using these labels NOTES: 1. SEE P AGE 1 FOR COLOR AND MA TERIAL SPECIFI[...]

  • Page 163

    Appendix Page 153 Limited W arranty This Limited Warranty is a le gal document. Keep it in a safe place. Re member to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the eq uipment[...]

  • Page 164

    Appendix Page 154 If Y ou Need Assistance 1. Call the Customer Service Center at 1-800-333-DISH (3474). Ha ve the date of purchase and either your customer account number , the receiver conditional access number , or the receiver model number ready . Display the Important System Information menu to find these numbers. 2. A Customer Service Represen[...]

  • Page 165

    Page 155 Residential Customer Agreement Page 155 Residential Customer Agreement THIS RESIDENTIAL CUSTOMER AGREEM ENT IS EFFECTIVE UNTIL RE PLACED. THIS DOCU MENT DESCRIBES THE TERMS AND CONDITIONS UNDE R WHICH DISH NETWORK WILL PROVIDE ITS SER VICE T O YOU. IF YOU D O NOT ACCEP T THESE TERMS AND CONDITION S, PLEASE NOTIFY US IM MEDIA TEL Y AND WE W[...]

  • Page 166

    Appendix Page 156 viewing of the Services in a commercial es tablishment or any other area open to the public, we may terminate the Services and i n addition to all other applicable fees, yo u agree to pay us the di f ference betwee n the price actually pa id for the Services and the full commercial rate for such S ervices, regardless of wh ether w[...]

  • Page 167

    Page 157 Residential Customer Agreement Page 157 D. If you paid for an annual or other multi -mon th subscription to any Services and your account is past due for any amounts owed to us, at our option we may suspend any or all Service until payment is received, and/ or convert your annual or other multi-month subscription to a monthly subscription.[...]

  • Page 168

    Appendix Page 158 4. EQUIPMENT A. In order to receive the Services it w ill be necessary for you to purchase or le ase certain reception equipment consisting primarily of a DISH Network compatibl e satellite receiver , and remote control (“Equipment”). Y ou may also be provided with a conditional acc ess card (“Sm art Card”) that is inserte[...]

  • Page 169

    Page 159 S taying Legal Page 159 SER VICES FURNISHED TO YOU. ALL SUCH W ARRANTIES ARE EXPRES SL Y EXCLUDED. IN NO EVENT SHALL WE HA VE A NY LIABILITY FOR SPECIAL, IN DIRECT , INCIDENT AL OR CONS EQUENTIAL DAMAGES RELA TING TO THE DBS EQUIPMENT OR RESUL TING FROM OUR FU RNISHING OR F AILURE TO FURNISH ANY SER VICES OR EQUIPMENT TO YOU, OR FROM AN Y [...]

  • Page 170

    Appendix Page 160 T elephone Commu nication This equipment complies with Part 68 of the FCC rules and the requirements adopted b y the ACT A. On the back panel of this equipment is a label that contains, am ong other information, a product identi fier in the format US:AAAEQ##TXXXX. If requested, this number must be pr ovided to the telephone compan[...]

  • Page 171

    [...]

  • Page 172

    Name-Based Recording 2 Introduction to Name-Based Recording I NTRODUCTION TO N AME -B ASED R ECORDING The new n ame-based r ecording feat ure has two ke y benefits: • Program recording based on the name, instead of the date and time the pr ogram is listed in the Electronic Program Guide (EPG). If the program moves (for example, to another day) or[...]

  • Page 173

    Name-Based Recording 3 Timers and Recor dings • Monday-Frid ay - Records a program once a day , Monday through Friday , at a selected time, on a selected channe l. •D I S H P a s s - Records programs on all channels (default) or a specific chann el, based on your specific criteria. See page 6 for details. T imer Priorities Priorities are used b[...]

  • Page 174

    Name-Based Recording 4 Timer s and Recordings T imer Skip T ypes The following are reasons why timer s are skipped. They are listed within Daily Schedule, when you choose select a p revious day's timer from the list. •P r i o r i t y - this timer had a lower priority than ot he r even ts being reco rded at the time. •U s e r - a user chose[...]

  • Page 175

    Name-Based Recording 5 Setting Up a Timer S pecial Considerations When Using Event T imers • For Locked Programs - Y ou must enter the re ceiver p assword befo re you can cr eate an automatic event timer . Y ou can create a manual event timer for a locked program without entering the password. However , if yo u do this, when the event timer opera[...]

  • Page 176

    Name-Based Recording 6 Setting Up a DISH Pass S ETTING U P A DISH P ASS DISH Pass lets you create an automated DVR timer for a pr og ram title, actor’s name, or keyword. After you set up a DISH Pass, the re ceiver will continually s earch based on your request. 1 Press Menu-7 to open the Daily Schedu le. Y ou can press the DVR button twice to ope[...]

  • Page 177

    Name-Based Recording 7 Tips T IP S General • It's very import ant to enable the receiver to receive Nightly Updates. By doing this, the Electronic Program Guide will have the most up-to-date information, and can adjust or create timers accordingly . Enable Nightly Updates in Menu, Preferences, Updates, and select an update time when you are [...]

  • Page 178

    118523 W rite the foll owi ng infor mati on i n the sp ace s prov ided belo w . Y ou may need to provide this infor mati on if you call the Ser vice Cente r . T o get the Cond iti onal Access Numbers, dis pl ay the I mport ant System Inf orm ation m enu (see Ord ering Y our Progr am Pa ckag es on pag e 4 ). . Purcha se Locat i on Name: Purcha se Lo[...]