Epson COLOR 300 manuel d'utilisation

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Wher e t o Fi nd In form atio n This User ’s Gu ide Pr ovides you with infor mation on u sin g your EPS ON S tylus COLOR 300 and consum able pro ducts , from s etti ng up to troublesh ooting. Online He lp Pro vid es y ou wi th det ai led in for mat io n and in str uct io ns o n th e Wind ows pr inter softw are th at con trols y our p rinte r. Onl[...]

Color Ink Jet Printer All rights reserv ed. No pa rt of this publ ication may be reproduced, stored in a retrieval system, or t ransmitted i n any form or by any means, electronic, mechanical, ph otocopy ing, recording, or otherwise, without the pri or written pe rmission of S EIKO EPSON CORP. The info rm at ion c on tai ne d h e re in is d e sig n[...]

Declaration of Conformity Acc or din g to I S O / IEC G uid e 22 an d EN 45014 Man ufac tur er: SEIK O EPS ON CORPOR ATION Ad dr ess : 3-5, Ow a 3-ch ome, Su w a-s hi, Nag an o-k en 392 Japa n Re p re s ent at i ve : EPSO N EURO P E B.V . Ad dr ess : Pro f. J. H . Ba v i nck laa n 5 1183 AT Amstelveen The Netherland s Dec lares that the Prod u c t:[...]

Conten ts Safety In formation Imp ortant Sa fety Instr ucti ons . . . . . . . . . . . . . . . . . . . 0-1 A few preca utions . . . . . . . . . . . . . . . . . . . . . . . . 0-2 ENE RGY STAR Comp lian ce . . . . . . . . . . . . . . . . . . . . 0-4 For Un ited Kingdo m U sers . . . . . . . . . . . . . . . . . . . . 0-4 Warnin gs, Cautions, and N otes[...]

Cha pte r 3 Starting to Print Load ing Plain P aper . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Acc essing t he Print er Softwar e . . . . . . . . . . . . . . . . . . . 3-5 From Windo ws ap plic ations . . . . . . . . . . . . . . . . . . 3-5 From Windo ws 95 . . . . . . . . . . . . . . . . . . . . . . . . 3-6 From Windo ws 3. 1 . . . . . [...]

Cha pte r 6 Troublesh ooting Diag nosing t he Probl em . . . . . . . . . . . . . . . . . . . . . . 6-2 Error indic ators . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Prin ter operat ion ch eck . . . . . . . . . . . . . . . . . . . . . 6-3 Prob lems and Solu tions . . . . . . . . . . . . . . . . . . . . . . . 6-5 Pow er supp ly . . . . . . [...]

L Hudson++ Ref . Guide Rev. c A5 size Front 03-04- 97 DR, pas s 0 vi[...]

Safet y Inform ati on Impor tant Saf ety In st ructions Read all of the se instr uction s and s av e them for l ater r efere nce. Follo w all wa rn ing s an d instru c tion s mar ke d on the prin t er. ❑ Do no t plac e the p rinter on an u nstable sur face or near a radi ator or h eat sou rce. ❑ Plac e th e prin ter on a fla t sur face. The pri[...]

❑ Unplug the printer a nd refer serv icing to qual ifi ed service per son ne l un der t he follo wi ng c ondi tio ns: If t he pow er c ord o r plug i s dama ged; i f liquid has entere d the print er; if the pr inter has been dropp ed or the ca binet damag ed; if the p rinter does n ot operat e no rmally or exh ibits a di stinc t chang e in perfor[...]

❑ Do no t dismant le in k cartridg es or try to refill them . Thi s cou ld re sult in dama ge to th e prin t he ad. ❑ Once you install an in k car tridg e, do n ot open the i nk cartr idge cl amp or remov e the cart ridge exc ept to rep lace it with a new o ne. Th e ca rtridge may be come unu sable oth erw ise. ❑ Ins tall th e ink cart ridge [...]

E NERG Y S TAR Compliance As an E NERGY S TA R Pa rtner, EPSON ha s deter mined that thi s produc t meets the E NE RGY S TAR guidelines for en ergy effic iency. The In t erna ti on al E NERGY S TAR Of fi ce Equi pm e n t Pro gr am is a volun tary p artners hip with t he com puter a nd of fice equ ipment indu stry to p romot e the int roduction of e[...]

If you have t o fi t a pl ug: As the colour s o f the m ain s lea d of t his appl ianc e may not ma tch c olour ed ma rkin gs used to ide ntify the ter minal s in a plug , plea se proce ed as foll ows: The gree n and yell ow wire must be co nnected to the terminal in th e plug w hich is m arked w ith th e letter E or the Ea rth sym b ol ( ). The b [...]

L Hudson++ Ref . Guide Rev.c A5 size Intro duc tio n 02-27- 97 DR, pas s 0 6 Sa fety Info r mat io n[...]

Chapter 1 Gettin g t o Know Your Printer Pr oo f Si gn -o ff: O htera ____ ___ N omo to _______ G rady _______ Printer Parts a nd Con trol Pan el Func tions . . . . . . . . . . . . 1-2 System Requirem ents . . . . . . . . . . . . . . . . . . . . . . . . 1- 4 Opti ons and Consumabl e Pr oduct s . . . . . . . . . . . . . . . . 1-5 1 R Hudson++ Ref. G[...]

Printer Parts and Co ntrol Panel Functions pape r s u ppo rt edge guid es print er c over sh ee t feed er co ntrol pan el le ft e d ge g uid e lock l ever paper thic knes s leve r power swi tch 01 adj us t le ve r po wer lig ht ink cartridge clamp pap er ou t lig ht in k o ut lig ht cl eani ng but ton lo ad/eje ct but ton 02 L Hudson++ Ref . Guide [...]

Butto ns Button Fu nction E Load/Eject Load s or e jec ts pap er i f pr ess ed a nd r eleas ed with in 2 s econds . Re sume s pr i nt in g i f pr ess ed aft er a pa per ou t error. T Clea ning Mov es the prin t h e ad to the ink ca rtri dg e re pl ac em en t po siti on i f pr e ssed for 3 se con d s wh ile th e V ink ou t ligh t is fla sh i ng or o[...]

Sys te m Req ui r emen ts To use your pri nte r with a PC, you n eed Mi crosof t ® Wi ndow s ® 3.1, W indow s fo r Workgrou ps, or Wind ows 95; and a shiel ded, twist ed-pair paral lel cable. The f ollowin g tables show th e system requi rements fo r using jus t t he e s sen tia l s oft w are , pr in te r dr iv er and ut ilit ie s , and al so for[...]

❑ VGA, Super V GA, o r better d isplay adapt or and c olor mon it or ❑ 640 x 480 screen resolu tio n (800 x 600 r ecom mended ) ❑ Doubl e-speed CD- ROM dr ive (Quad -speed or faster rec ommend ed) To ru n EP SON Answ er s, see you r CD -RO M b oo kl et. Your com puter dealer can help y ou update your sys tem if it does n ot meet these require[...]

EPSO N special media Pap er sp ecif ical ly d esi gned fo r in k je t pri nters w i ll mee t m ost high -q uali ty pri nt ing ne ed s. EPSON 36 0 dpi I nk Jet Paper (A4) S041025 S041059 EPSON 36 0 dpi I nk Jet Paper (Lett er) S041 060 EPS ON Phot o Qual ity In k Jet Pa per (A4) S 0410 26 S041061 EPS ON Phot o Qualit y In k Jet Pape r (Let te r) S04[...]

Chapter 2 Sett ing Up the Prin ter Unpa cking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2 Attac hing the Paper Sup port . . . . . . . . . . . . . . . . . . . 2-3 Choosi ng a P lace for the Pri nter . . . . . . . . . . . . . . . . . . 2-3 Usin g a pr inter stand . . . . . . . . . . . . . . . . . . . . . . 2-4 Plug ging in the Prin [...]

Unpa ck ing the Pr int er You r p rin ter bo x s houl d incl ude a CD -R OM, whic h in clu des the p rinter s oftware th at run s your prin ter, and th e following it ems : Rem ove a ll pro tective ma teri als pac ked w ith y our p rinter before yo u set it up and tur n on the p ower. Follow th e inst ructions insert ed with the printer t o remove [...]

Atta chi ng t he P ape r S uppor t Ins ert the p aper sup port into the ce ntral slot at th e rear of the prin ter as sho wn below. Choos ing a Place for t he Printer Follow the gui delines l isted bel ow w hen select ing a l ocation f or your p rinter. ❑ Place t he printer on a flat, s table s urface. T he prin ter wi ll not op erate p r o perly[...]

❑ Avoid places subje ct to shocks and vibra tions. ❑ Pla ce the prin t er n ear a wall ou tlet where th e plug can be easil y unplu gged. Note fo r F rench -s peakin g user s: Placez l’imprimante près d’une prise de contacte où la fiche peu t être débranc hée facilement. ❑ Avoid electrical outlets controlled by wall switches or au to[...]

Pl ugg ing in t he Pr in te r 1. Mak e sure tha t the prin ter is turn ed off. 2. Check th e label on the back of the prin ter to make sure the voltage requi red by the pri nter ma tches th at of the electr ical outlet y ou wil l b e pluggi ng it in to. A lso, m ake sure that you h ave th e correct powe r cable for your power so urc e. c Ca utio n:[...]

Installing the Ink Cartridg e w Warning: The in k cartridge is a self-con tained uni t. Under ordin ary use, ink will not leak from a cartridge. I f ink does get on yo ur hands, wash t hem thoro ughly with soa p and w ater. If in k gets into y our eyes, flush t hem immediat ely with water. In st all t he in k car tri dg e as f o llow s: Note: Do no[...]

2. Ho ld do wn t he T clean ing button for thr ee seco nds. The P power light begins flashing , and the pr int head moves sligh t ly left to t he ink cartridg e replacemen t position . c Ca utio n: Do no t move th e print hea d by hand. Always u se the T cleaning button to move it. Ot herwise you may d amage the printer. 3. Holding both sides of th[...]

4. Li ft up the in k ca r tr idge c lamp as fa r as it will go. R emove t he prot ective mat er i al from t he cartrid ge hold er. 5. O pen the ink cartridg e package. Next, rem ove onl y the yell ow tap e seal from t he top o f the car tridge as shown below. c Ca uti o n: ❑ You must remove the yellow tape seal from the cartridge. Installing the [...]

6. Low er the ink cartrid ge into t he holder w ith the label f ace up and th e arrow ma r k p ointi ng to th e rear. Do not pus h down on the ink ca rtridg e. 7. P ress the ink ca rt ridge cl amp down unt il it lock s in place . c Ca utio n: Once y ou install the in k c artridge, do not open the c lamp again until you repla ce the ink cartridge. O[...]

8. P ress the T c leani ng butto n. The p ri nter mo ves the pr int he ad t o i ts h om e (f ar r igh t ) pos it ion . Note: Even if you do n ot press t he T clea ning bu tton, the printer moves the print h ead unit ba ck to its ho me positio n about 60 seconds a fter you in stall the ink ca rtridge. The pri nter charges the ink d elivery sys tem. [...]

Conn ecting t he Prin ter to Your PC To connec t the pr inter to your comp uter usin g the built-i n parall el in terface, y ou need a shiel ded, tw isted- pair p arallel cabl e. Conne ct the printer to the co mputer as follows : 1. Ma ke sure both the p rinter a nd comp uter are turned o ff. 2. Plu g the cabl e connec tor securel y into the printe[...]

Installing the Printer Softwar e After c onnectin g the prin ter to your co mputer , insta ll the prin t er s oftware. It is i ncluded in the “ Printer Sof tware for EPSON Stylus COLOR 300” CD- ROM shipped w ith you r print er. Your print e r soft war e in clu des: ❑ Pr inter d rive r The p rint er driv er is softw are that r uns, o r “dri [...]

Installing the software for Windows 95 If y ou are u sing Windo ws 3. 1, see pag e 2-19 for inst ruction s. 1. Ma ke sure Window s 95 i s runnin g and t he printer is o ff. 2. For CD -R OM user s: Ins ert the p rinter s oftware CD sh ipped with your printe r in the CD-RO M dri ve. The d ialog bo x sho wn below appear s. Cli ck In stal l. Note: ❑ [...]

3. Select y our printer i con in t he E PSON Pr inter Utili ty Setup dial og box . Clic k OK to start t he inst allati on and foll ow the on- scr een in st ruct ions. Note: Installatio n time varies depen ding on y our com puter system. Fo r CD- ROM us ers: EPSON Ans wers insta llation beg ins automati cally once th e pri nt e r dr iv er an d ut il[...]

Installing th e softw are usin g Windows 9 5 plug-an d-play functio n Follow these steps t o install the printer soft ware using Wi nd ow s 9 5 pl ug -a nd-p la y capa bil itie s. Note: To install the printer soft ware using Win dows 95 plug-a nd-play capab ilities, your computer ’ s parallel port mu st be an I EEE-1284 compat ib le, bidirectiona[...]

5. Cli ck the Driv e r fr o m d is k pr ovide d by h ar d war e ma nufac tur er b utton. D o not sel ect any o f the other butt ons. 6. Cli ck OK . You see the Instal l From Di sk sc reen. 7. Fo r CD- ROM us ers: There ar e two ver sions of the prin t er s oftware, Englis h only and the mul tiple- languag e version . If you r CD does n ot hav e “[...]

9. Cli ck the Finish bu tton. Note : Installati on time varies depending on your co mputer system. For CD -R OM user s: EPSO N Answ ers inst allatio n begi ns automa tic ally on ce the pr in te r dr iv er an d ut il it ies are i ns ta lle d. F oll ow the on -scr ee n in str u cti ons . For flo ppy disk users: Click OK wh en inst al la ti on is co m[...]

4. Cli ck the Det ails ta b . Th e fo llo win g w in dow ap p ear s : 5. Cli ck the Add Port bu t to n, th e n sp e c i f y th e ne tw o r k pa th to the prin ter. Click OK . 6. Af ter you have mad e your settings o n the Detai ls menu, c lick Sta r t , poi nt to Prog rams and Epson , th e n cl ic k Sp oo l Manage r4 . Th e Spool Manager w indow op[...]

Installing the software for Windows 3.1 Fol low th e se st eps t o in st all th e soft war e usi ng Wi nd ows 3 .1: 1. Ma ke sure Window s 3.1 i s run ning and the Pr ogram Ma na ger w i nd ow is o pe n. 2. Ins ert the EPSON printer softw are CD shippe d w i th your printer i n the CD-R OM dr ive. (If you use the floppy d isk ve rs ion, in ser t it[...]

5. Click OK to s tart instal lation and foll ow t he on-scr een in st ruct ions . Fo r CD- ROM us ers: EPSON Ans wers insta llation beg ins automati cally once th e pri nt e r dr iv er an d ut il iti es a re in st al led . F ollo w th e on- scr een in st ruct ions. For flopp y disk u sers: Click OK w hen th e instal lation of t he print er driv er [...]

Chapter 3 Star t ing to P rint Loadi ng Pl ain P aper . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Acc essing the P rinter So ftwar e . . . . . . . . . . . . . . . . . . 3-5 From W indow s app lication s . . . . . . . . . . . . . . . . . . 3-5 From W indow s 95 . . . . . . . . . . . . . . . . . . . . . . . . 3-6 From W indow s 3.1 . . . . . [...]

Loadi n g Plai n Paper The fo llowi ng proc edure de scribe s how to load plain pa per in the p rinte r. You c an al so pri nt on ink j et pap er, tran sparenci es, index car ds, phot o-qu ality glo ssy pa per /film, pho to pa per, env el opes, and adhes ive sh eets. Fo r instr uctio ns on u sing s pecial med ia, see Chapt er 4, “Printi ng on Sp [...]

2. P ush d own t he l eft edge guide loc k lever and sli de the left edge g uid e to th e left as far as it w ill go. 3. Load a stac k of paper w ith the p rinta ble surfac e up an d the righ t edge of the paper res ting a gainst the right sid e of the sheet feeder. Note: The sheet feeder can h old up t o 100 sheets of 17- lb or 64 g /m 2 plain pa [...]

4. Sl ide the left ed ge gui de again st the left edge of t he paper; then pu sh up the l ock lever t o secu re the left ed ge gui de. Remove the paper . 5. Fan the stack o f paper; th en tap it on a fla t surface t o even the edges. 6. While hold ing the pr inta ble s ide of the paper towa rd you , ins ert it g ently s traig ht up an d dow n in to[...]

Accessing the Printer Software Th e w ay y ou sho uld ac ce ss t he pri nte r dr iv er se tti ng s d epe nds on ho w you want the sett ings to tak e effect. B e aware t hat se ttings you make in your a pplicati on over ride sett ings m ade dir ectly in the d river, so in mo st case s you s hould access the dri ver from y our ap plica tion to m ake [...]

From Windows 95 Foll ow the s e ste p s to ac cess the pr int er so ft ware fr om My Computer. If you are using Window s 3.1, see the nex t sectio n. 1. Double-cli ck the My Computer icon . 2. Double-cli ck the Printe rs fold er . 3. Right -cl ick the i con of your pr in ter, an d click Pro p er ti e s . The Prop erties wi ndow ap pears. 4. Cl ic k[...]

Getting Informa tion Through Online Help Your printer s oftwar e has an extensiv e onli ne help f eature that in clu de s det ai le d in fo rm at ion a nd inst r ucti o ns ab ou t pr in te r dr ive r s e tti ngs an d th e p ri nte r u til it ie s. On li ne h e lp wi ll an sw er mo st o f y o ur qu e sti ons a bo u t th e pr in te r d riv er s et ti[...]

From Windows 3.1 To access onli ne help d irec tly f rom Pr ogram Manage r, o pen the EPSO N pr ogram g roup and cl ick the EPSO N St ylus COL OR 300 Help icon. Yo u see th e help c ontents windo w. L Hudson++ Ref . Guide Rev. c A5 size Chap ter 3 03-03- 97 DR, pas s 0 3-8 St arting to Prin t[...]

Chapter 4 Print ing o n Spec ial P aper Pr oo f Si gn -o ff: O htera ____ ___ N omo to _______ G rady _______ Setting th e Pape r Thickness and Adjus t Levers . . . . . . . . . 4-2 Setting th e paper thicknes s lever . . . . . . . . . . . . . . . 4-2 Setting th e adj ust lev er . . . . . . . . . . . . . . . . . . . . . 4-3 Loadi ng Spec ial P aper [...]

Se ttin g t he Pa per Th ickn ess and Adj ust L evers Be fore you star t printin g on spec ial p aper, you m ay n eed to cha ng e the pa per th ick nes s le ver a nd the a dj ust le ver se tt ing s. Note: When ch anging these settings, ma ke sure t he printer is pau sed and no paper is in the sheet feeder or the p aper path . Setting the paper thic[...]

Setting the adjust lever When you prin t on thi ck paper such as envelop es or i f ink smears on your docum ents, set th e adjus t lever to the “+” pos ition. To ch ange th e setti ng, open the pri nte r cover an d pos ition the le ver as sh own below. Lever Position Paper Type 0 Standard pap er, coated paper, index cards, t ran spa r enci es ,[...]

Loadi ng Spe cia l Paper and O ther Me dia You c an u se most plain bond p aper to ac hieve good results. Howev er, coat ed papers and gloss y paper/ film g ive you be tter resul ts because they redu ce the amou nt of ink that i s absorbed . EPSON provi des specia l medi a that ar e formu lated for the ink used i n EP SON ink jet p rinters. E PSON [...]

❑ Lo ading c apaci ty for speci al med ia is expl ained below . EPSON 36 0 dpi Ink Jet Paper and Pho to Quality In k Jet Pa per Up to t he a rr ow ma rk on th e lef t edge guide. For legal-size, ha lfway up to the arro w mar k. EPS ON P h ot o Qu ali t y Ink Jet Card s Up to 3 0 in dex car ds. Always pl ace the provided support sheet beneath the [...]

Loadin g Envelopes When printing on envelopes , please not e the follo wing: ❑ You c an load up t o 10 envel opes into the sheet feeder. ❑ Set th e paper thi ckness lever to “thick pape r”, and th e adj ust le ver to “ +” posi tion. ❑ Load envelop es top edge fir st wi th the flap sid e down , as sh own be low. ❑ Do no t use envelo [...]

Chapter 5 Ma intena nce and Tr ansp ortat ion Pr oo f Si gn -o ff: O htera ____ ___ N omo to _______ G rady _______ Replac ing the Ink Cartridge . . . . . . . . . . . . . . . . . . . . 5-2 Cleani ng the Pri nt Head . . . . . . . . . . . . . . . . . . . . . . 5-6 Alig ning th e Print He ad . . . . . . . . . . . . . . . . . . . . . . 5- 8 Cleani ng t[...]

Rep laci n g the Ink Cart rid ge Your print er ’s V ink ou t li ght t ell s yo u wh en it ’ s ti me to repla ce the i nk cart ridge. A flash ing V ink o ut li gh t indi ca te s that the cartridge is low on ink. When the i nk cartrid ge is empty, the prin ter st ops automatica lly and the V ink o ut li gh t is lit c onti nu ou sl y. Note: ❑ If[...]

3. H o ld do wn the T cleani ng bu tto n for three se cond s. Th e P power light begins flashing , and the pr int head moves left sligh t ly to the cartridg e replacemen t position . c Ca utio n: Do no t move th e print hea d by hand. Always u se the T cleaning button to move it. Ot herwise you may d amage the printer. Note: ❑ If you press the T [...]

5. Lift the c artridg e out of the pri nter and d ispose of it properl y. Do n ot t ak e t he us ed c ar tr id g e ap ar t or tr y to re fi ll it. w Warning: If in k gets on y our h ands, wash them thoroughly with so ap and w ater. If in k gets into yo ur eyes, flush them imm ediately with water. 6. Op en t he ink ca rtridge p ackage. N ext, rem ov[...]

7. Lower the in k cartrid ge into t he holder w ith the label f ace up and th e arrow ma r k p ointi ng to th e rear. Do not pus h down on the ink ca rtridg e. 8. P ress the ink ca rt ridge cl amp down unt il it lock s in place . 9. P ress th e T c leaning button ag ain to return the prin t head t o the far right posit ion. The pri nt er charg es t[...]

Cleani ng the P rint He ad If y ou fin d that the pri nted imag e is unex pected ly fain t or d ots in th e printed imag e are mis sing, you may be able to solve these pr oblems by clean ing the pr int head, w hich ensures that the noz zles ar e de liver ing in k p roperl y. You can cl ean the pr int hea d from your co mputer with the Head Clea nin[...]

Note: If the V in k out light is flashing or on, you ca n no t clean the head, and this op eration will sta rt the ink cartridge rep lacement procedure. If you d o not wan t to replace an ink ca rtridge at this moment, press the T clea ning button to return the print h ead to its home po sition. 2. H o ld do wn the T cleani ng bu tto n for three se[...]

Aligning the Prin t Head If y ou n otice a mi sali gnment of ver tical lines , you may be a ble to so lv e th is p ro blem f ro m y our c om put e r usi ng t he Pr in t He ad Ali gnm ent u til it y. 1. Make sure pap er is l oaded i n the sheet f eeder. c Ca uti o n: Use pa per at least 21 0 mm (8.27 inches) wide; for examp le, A4 siz e paper lo ade[...]

Cl ean ing th e Pr inte r To keep y our p rinter o perating at it s best, y ou shoul d cl ean it thoroug hly sev eral ti mes a ye ar. 1. Mak e sure the pri nter i s turned off. Then u nplug the power cord . 2. Remove any paper from the sheet f eeder. 3. Us e a soft bru sh to c areful ly bru sh away a ll dust and dir t. 4. I f t he outer cas e or th[...]

Tra nsport ing th e Printe r To t r an sp or t yo ur pri nt e r, c ar e ful ly r e pa ck it u s in g th e or igi na l box and packing m aterial s as f ollows : 1. Open the pri nter cover and make su re the pr int head is positi oned at th e far right of th e printer . If not, tur n on th e p ri nte r a nd w ait u n ti l the p ri nt he ad r et ur n [...]

Chapter 6 Troub leshootin g Pr oo f Si gn -o ff: O htera ____ ___ N omo to _______ G rady _______ Diag nosing t he Probl em . . . . . . . . . . . . . . . . . . . . . . 6-2 Error indic ators . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Printer operatio n ch eck . . . . . . . . . . . . . . . . . . . . . 6-3 Prob lems a nd Soluti ons . . . . [...]

Diagnosin g the Problem If you fi nd so methin g wron g with your pr in ter, yo u may be ab le to solv e t h e pr oble m by : ❑ Chec king the “E rror indica tors” (see below) ❑ Perform ing a “P rinter operation check” ( see the next pag e) ❑ Applying th e reco mmended sol utions on the “Problems and Solutions” (see page 6-5) Error[...]

Printer operation check Per form ing a prin ter ope rati on chec k can he lp you det e rmine whether th e problem comes f rom th e printer or th e compu ter. To perform a printer operatio n ch eck, follo w these s teps: 1. M ake sure b oth the pr inter a nd compu ter ar e turned o ff. 2. Unlock th e wire clips on both s ides of the inte rface conne[...]

4. Hold d own th e E load/eje ct button an d turn on the printer ; then relea se the button. The p rinter pr ints an operat ion ch eck pag e incl udin g the versi on of your pr in ter’s ROM, t he ink coun ter co de, and a nozzl e check patt ern. Her e is a typica l prin tou t : Th e ab ov e s am ple is in bl ack an d whi te, but t he ac tua l t e[...]

5. Turn off the prin ter after it fin ishes p rinti ng one pag e. ❑ If the operati on check page r esults ap pear as shown in step 4 , this means that the printer itself is al l right an d that the problem probabl y lies in t he printer softwar e set t in gs , ap pl ic at ion s e tti ngs , the in te rf ac e ca ble , or t he com puter its elf. See[...]

Power supply The light s co me on b riefly bu t t hen g o o ff and st ay o ff. Cause What to d o The printer’s voltage rating doe s no t matc h t he v olta ge o f your electrical outlet. Check the printer and outlet voltage rat ings. I f th e vo lt ages do n ot m atch , unplug the pr inter immediately and contact your dealer. w Warni ng: Do not r[...]

Operation Th e P p ower lig ht is on but nothing prints. Cause What to do The interface ca ble is not plugged in securely. Confirm that the cable is securely fa ste ned t o th e p rin ter an d the computer. If the cable is connected co rr ec tly , pe rf o rm a p r int er o p e r at ion check as des cribed on page 6- 3. Your interface cable does not[...]

The printer sounds like it is printing, but nothing prints. Cause What to d o The print hea d nozz les are clogged. C lean the pr int head . See page 5- 6. If thi s do es n o t w ork a f te r a f e w tr ia l s , contact your dealer. T he i nk ca rt rid g e i s o l d er th an six month s or beyo nd th e date on th e p acka ging . Try cleaning t he p[...]

Fo r Win d ows 95 , cho o se a l ow e r resolution setting as the Color Palette set ti n g . To ac c ess th e Col o r Pa l et te, click St a rt , poin t t o Settings , and ch oos e Con tro l P a nel . The n double-clic k the Di sp la y icon and click the Settings tab. For detailed information on making this setting, see your Window s 95 user’s gu[...]

Printing sta rts too high or too low o n the page. Cause What to d o Margins are set incorrectly in your application. Check that the mar g ins are set correctl y in your pro gram. See “Prin table area” in the Appen d ix. The size of the paper load ed in th e p ri n ter do es n ot ma tc h the paper size settin g w ithin your application. Load th[...]

The New Hard ware Found screen appears ev en though the printer software has a lready been install ed. Cause What to do Thi s erro r may oc c u r in th e Wind ow s 95 operat ing sys tem . In th e Ne w H ard w are F o u n d sc ree n , click Do n ot install a driver [Wind ows wi ll not pro mpt y ou aga in] , then c lick OK . The Status M onitor wind [...]

Paper handling Paper do es not fee d pro perly from the sheet feede r. Cause What to d o The paper may have been loaded too deeply into the printer. Remove the paper and gent ly reinsert it straight up and down into the printer. Too man y sheet s ar e load ed in the sheet feeder. Take the paper stack out of the feeder, remov e some s heets, an d re[...]

The printer loads mor e than one sheet at a time . Cause What to do The paper may have been loaded too deeply into the printer . Remove the paper and gently r einsert it straight up and down into the printer . Too many sheets are loa ded in th e sheet feeder. T ake the pa per stac k out of t he f eeder, remove s ome sh eet s, an d r eload th e stac[...]

Paper do es not fully eject. Cause What to d o The paper is too long. Press the E load /ejec t button to eject the paper. Use paper that meets the paper requirements for t his printer. See “Pa per” in the Appendix. Paper fe ed or paper jam p roblems o ccur freq uently. Cause What to d o Sheets of paper are s tuck tog et her. Fan t he stack of p[...]

Printing quality The printed im age has gaps or faint ar eas. Cause What to do The paper th ickness lever or t he a dju st leve r po sit io n m ay not be s et c or rec tly. Make sure the pa per thickness lever and adj ust l e ver po si t ions ar e set correctly. See pag e 4-2. The print head n ozzles are clogged. Clea n the print head. See page 5-6[...]

Pr inte d im age is sm e a r e d. Cause What to d o The paper thickness lever or the adj u st lever posi tio n ma y no t be s e t c orr e c tly . Make sure the paper th ickness lever and ad ju s t lever posit i on s ar e set correctly. See page 4-2 . Special paper was loaded without the s upport sheet or a regu lar s heet of pap er under it . Load [...]

White ho ri zon ta l lines appe ar in th e pri nted i mag e. Cause What to do The print head n ozzles are clogged. Clea n the print head. See page 5-6 . The ink cartridge is low on ink. Ch e c k th e co ntro l pa ne l t o co nfi rm tha t th e V in k out light is flashing, and replace the ink cartridge. See page 5-2. The M edi a Typ e set tin g on t[...]

Printing quality is not what you expect. Cause What to d o The paper loaded is not the paper selected in your application or the printer dr iver . Make sure you load the c orrect paper in the printer and th at you select the same media type in your applicat ion and/o r th e prin ter dr iver . Fo r information on Media Type s ettings in the printer [...]

The M edi a Typ e se t tin g do es no t ma tch t he pa pe r l oad ed . Ch an g e the M edia Ty p e se t tin g i n you r p ri nt er dri v er to match th e type of media y ou h av e load ed, or load me dia t ha t matc hes the Me dia T ype setting. See online help. The print head n ozzles for a particular color of ink are clogged. Clean the print head[...]

Color dot s are mi ssing in printe d characters o r graphics. The printed col or image ha s gaps or f aint areas . Cause What to d o The color p rint head nozzles ar e cl o g g e d. Clean the print head. See page 5-6. Black d ots are miss ing in printed cha racters or graphics . The pri nted black ima ge ha s gaps or fa in t areas . Cause What to d[...]

Increa sing the Print Sp eed Just as printin g at a high re solut ion requi res mor e processi ng tim e, prin ting in color takes long er than p rinting in black be cau s e th e v olu me of dat a in a co lor doc u men t is muc h grea ter. Fo r this reas on, it is impo rtant t o be s elect ive in you r use o f color i f you a lso requi re a faster p[...]

Pri nt spe e d Fas ter S lower Ha rd w are re sour ces Sy stem spee d Fast Sl o w HD D f ree spac e La rge Sm all Mem ory fre e s pace Lar ge Smal l Soft ware s tatu s Running a ppli cations On e Ma ny Virtual me mory No t in use In use *V ar ies d epe n ding on the pri nt er dr ive r and app li cati on soft ware you are using. **G r ays ca le m ea[...]

2. H o ld do wn the E load/eje ct button fo r thr ee s econd s, the print h ead mo ves to the repla ce posi t i on. The P po we r ligh t begi ns f las hing. 3 . L ift the ink ca rtrid ge clamp. Dispose of the ink cartridge properly. 4. Remove the yel low t ape seal from t he new c artridg e and lowe r the cart ridge in to the ca rtridge holder. 5. [...]

Conta cting Cu stome r Suppor t If you r pr int er is no t op e ra tin g p ro per ly and yo u ca nn ot so lve your proble m with t he tro ublesh ooting info rmation in this guid e and E PSON A nswers, c ontact cu stomer su pport servi ces for assistan ce. To hel p you much more q uick ly, pl ease give u s the exac t in form a tion be l ow. Ser i al[...]

En qu i ry D es k The enqu iry des k team can be contac ted by calli ng 0800 2205 46 in the UK o r 1 800 40 9132 from the Republ ic of Irelan d, b y faxi ng 01442 2272 71, and via th e Internet at inf o@epson. co.uk. The y ca n provi de the f ollow in g info rm atio n: ❑ Info rmat io n and li tera ture on new EP SON prod ucts (als o avail abl e f[...]

To use Fax on Eps on, c all 01 442 227332 u sin g a tou ch-tone phon e. You will be as ked to follow a simpl e rout ine to re gister your d ocument reque st, and once yo u have enter ed your te leph one and fa x nu mbe rs , Fa xo n Ep so n wi ll fa x a c op y of the docume nt ca talogue to your f ax machin e. When you hav e found the doc uments t h[...]

EPSON FAXB ACK EPSO N F AXBA CK w ill fax you the lates t spec ific atio ns an d pri cin g for m os t EP SO N pr od uct s o ffer ed in A ust ral ia. Th ere is al so techni ca l in form ation i nclu din g det ails of t he lat est softw are and d river s ava ilable. Phone ( 02) 990 3 9075 a nd t he system w ill guide you through a number of cho ices [...]

Access to the Helpd esk is at n o charge to purchasers of new products for the first 12 months of t hat product’ s life. After that period, a different phone number is used and charges are debited to your telephon e account. The curren t charge rates are specified when you ring the charge able support numb er. You are asked to signify your accept[...]

Internet home page EPSON Hon g Kon g has esta blishe d a lo cal home p age in both Chinese an d En glish on the Internet to p rovide users wi th the fo ll owin g infor m ation : ❑ Pro duc t infor m ation ❑ Answers to Frequently As ked Qu estions (FA Qs) ❑ La t es t version s of E PSON p rint er driv ers Users c an acce ss our Worl d W ide Web[...]

L Hudson++ Ref . Guide Rev. c A5 size Chap ter 6 03-04- 97 DR, pas s 0 6-30 Troubl eshooting[...]

Appe ndix Printer Specif icatio ns Pr oo f Si gn -o ff: O htera ____ ___ N omo to _______ G rady _______ Printi ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Pape r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Printab le area . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Ink Cartridge ( S0[...]

Printin g Printin g meth od: On-d em and in k jet No zzle c onf igu ration: Mono ch rome ( blac k) 31 noz zles Colo r (c yan , mage nta, ye llo w) 33 no zzles (11 (ea ch c olor) × 3 ) Reso lu tion: Max im um 360-d pi rast er on a 72 0-dpi x 720-d pi matri x. Dots ar e prin ted in an alter nat ing pattern in w hic h ho rizont al an d vertic al dots[...]

Env elop es: Size N o. 10 ( 104 m m × 24 0 m m ) DL (1 10 m m × 220 mm) Paper t yp es Plain bo nd p aper , air mail Thic knes s 0.16 mm t o 0.52 m m (0.006 t o 0.02 in ch) Weight 45 g/m 2 (1 2 lb) to 90 g/m 2 (24 lb) In d ex c ard s: Size A6 (105 mm × 148 mm) Paper t yp es Spe cia l pap ers di stribu ted by EP SON Transp are nci es , glos sy fil[...]

Printable area Single sh eets/ind ex cards /adh esive sheet s/tra nsparenc ies Envelopes A: The minimum top ma rgin is 3.0 mm (0.12 inch). When lo adi ng mul tipl e she ets of EPSON Phot o Qual it y Gl os s y F il m, the minimum top margin is 30 mm (1.2 inches). B: The minimum left margin i s 3.0 mm (0.12 inch). The minimum right margin for single [...]

Ink Ca rtri dge (S02 0138 ) Colo rs Cy an, Mag enta, Yel low , and Bl ack Print cap ac it y* 220 pages (A4, 360 dp i, 5% du ty each color) 450 pages (A4, T ext, m ono ch rome p rint in g on ly) Cart ridg e life 2 years fro m pro du ction d ate if u nop ened; 6 mon ths if o pened at 25°C (7 7°F) Temper ature Stor age: -30 to 4 0°C (-22 to 1 04°F[...]

Mech ani cal Pap e r fee d met ho d: Fri c ti on Paper path: Sh eet feeder, rear entry Sheet feeder ca pacity: Abo ut 100 sheets at 64 g/m 2 (17 lb ) pa per Dime nsio ns: Storage Wid th: 396. 7 m m (1 5.6 inc hes) Dep th : 20 5. 6 m m (8.1 inc hes) Heig ht: 1 62.0 mm (6.4 inch es) Pri n ti ng Wid th: 396. 7 m m (1 5.6 inc hes) Dep th : 32 1 m m (20[...]

Enviro nmenta l Temper at ure: Operat io n: 10 to 35°C (50 to 95°F) Stor age: * -20 to 60°C ( -4 to 14 0°F) 1 month at 40°C (104°F) 120 hour s at 60°C ( 140°F ) Humid it y: Operat io n: 20 t o 80% R H Stor age: *,** 5 to 85% RH * Sto red in shipp ing cont ainer **Witho ut co ndensa tion Safety Appr ovals Safet y stand a rds: U. S. mod el UL[...]

L Hudson++ Ref . Guide Rev. c A5 size Ap pendi x 03-04- 97 DR, pas s 0 A-8 P r in te r S p e c if ic at io n s[...]

Glossary Th e fo llo w ing de fi ni ti ons a pp ly sp ec if ic al ly to pr in ter s. applic ation A software prog ram that h elps you carry out a particular task, such a s word proce ssing or financ ial pla nning. bandin g Th e h ori zon ta l l ine s t hat som e ti mes ap pe ar wh e n pr in ting g rap hi cs . Th is oc cu rs w he n th e prin t h e a[...]

dpi Dots per inc h. T he dpi measures th e r es o lut ion. See also resolution . driver A software p rogram th at sends instructions to a computer peripheral to tell it wha t to do. For example, y our printer driver a ccepts pri nt data from your word p rocessor appli catio n an d send s instr u ct ion s to th e pri n ter on how to pr in t thi s da[...]

monochrome This m eans pr inting wit h only one color of in k, which i s ge nerally black ink. parallel in terface See interface. printable area The a rea o f a page o n whi ch the pr int er can prin t. I t is s m alle r than the p hy sic al si ze of the page due to margi ns. printer driver A softw are program t hat sends comma nds for usin g the f[...]

spool The fi r s t s tep in printi ng. The prin ter d riv er conv erts the prin t data in to co d es that your prin ter understa n ds. This data is then sent to th e pr in ter direct ly or to the pr in t server. spo o l mana g er The soft ware progr am th at con verts prin t data into co d es that your pri nter understands. st atus mon i tor The so[...]

EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 782-5220 EPSON UK LTD. Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ, U.K. Phone: (+44) 01442 61144 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Ger[...]

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NOTICE NOTE: To prevent damage during shipping, several pieces of blue protective material are packed with your printer. You must remove these before you assemble your printer. HINWEIS: Zur Vermeidung vo n Transportschaden ist de r Drucker durch schützende Verpackungsteile (blaufarbig) gesichert. Diese Teile müssen vor dem Zusammenbau de s Drucke[...]

Ink Charging Requires Up to 4 Minutes! NEVER turn off the printer while the c) power light is flashing; you will use up more ink than necessary. ALWAYS see and follow your printe r user's guide. Die Aktivierung des Tintenzuleitungssystems dauert ca. 4 Minuten! Schalten Sie de n Drucker NIEMALS aus, solange die Anzeige Betriebsbereit bzw. 0 bli[...]

For EPSON Special Media Users If a cleaning sheet is packed with your special media, feed it through the printer every time you finish printing a package of paper, or you may experience paper loading problems. If you have an EPSON Stylus COLOR 300, follow the instructions on the cleaning sheet for Type 0 printers. If you have an EPSON Stylus COLOR [...]