Ericsson Dialog 4425 manuel d'utilisation

? Cover Page Graphic Place the graphic directly on the page, do not care about putting it in th e text flow . Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • T op: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hidd en. Ericsson Di[...]

BusinessPhone – Ericsson Dialog 4425 IP Vision 2 EN/LZTBS 180 345 R2A © Ericsson Enterprise AB 2006[...]

3 BusinessPhone – Ericsson Dialog 4425 IP Vision Ta b l e o f C o n t e n t s T able of Contents Wel come ............ ....................... ...................... . 4 Description . ...................... ......................... ....... 8 Start the Phone – Log On/Off .................. ....... 19 Incoming Calls .............. ..............[...]

Welc ome BusinessPhone – Ericsson Dialog 4425 IP Vision 4 We l c o m e Welcome to the User Guide for the Dialog 4425 IP Vision in the BusinessPhone Communication Pl atform from Ericsson. The BusinessPhone Communicat ion Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The feat ures describ ed[...]

5 BusinessPhone – Ericsson Dialog 4425 IP Vision Welc ome Copyright All rights reserved. No parts of th is publication ma y be reproduced, stored in retrieval systems, or tr ansmitted in any form or by any means, electronic, mechanical, photocopying, recor d ing or otherwise, without prior written pe rmission of the publisher exc ept in accordanc[...]

Welc ome BusinessPhone – Ericsson Dialog 4425 IP Vision 6 Important User Information Safety instructions Read these safety instruc tions before use! Note: When using your telephone or connected equipment, the following basi c safety precautions should always be followe d to reduce ri sk of fire, electrical shock and other personal injury . • Fo[...]

7 BusinessPhone – Ericsson Dialog 4425 IP Vision Welc ome • The handset ma y attract and retain small metal objects in the earcap r egion. The phone can be powered either from the LAN or from a 24 V AC/ AC plug-in power adapter . • Only use applicable 24 V AC/A C plug-in adapters (power supplies) li sted below or an a dapter approved by your [...]

Descriptio n BusinessPhone – Ericsson Dialog 4425 IP Vision 8 Description A B C D E F G H I J K L M N O P Q 7 7 13 18 14 6 7 1 2 3 4 5 8 9 11 12 19 10 16 20 7 17 15[...]

9 BusinessPhone – Ericsson Dialog 4425 IP Vision Description 1G r a p h i c a l d i s p l a y 320x80 pixels. Tilt able. See section “ Disp lay information ” on page 12. 2 Display menu keys The functions depend on the traffi c state. When you are r equeste d to (see display) , press the required key to access the function. 3 Left Navigation ke[...]

Descriptio n BusinessPhone – Ericsson Dialog 4425 IP Vision 10 11 V olume control a. T o adjust the ringing volume and the incoming speech volume for the handset and loudspeaker . b. Space/backspa ce in writing mode. 12 Clear T o disconnect calls or to cl ear the display in programming. 13 Microphone 14 Loudspeaker 15 Handset with hearing aid fun[...]

11 BusinessPhone – Ericsson Dialog 4425 IP Vision Description Lamp indications The key lamps on your telephone in dicate with different signals the traffic state of the ongoi ng call or function. Ô Extinguished lamp The function is not active. Õ Ô Steady light The function is active, supervised extension or trun k is busy , heard message Ö Ô[...]

Descriptio n BusinessPhone – Ericsson Dialog 4425 IP Vision 12 Display information The graphical display assists your actions on the ph one with step- by-step instruction s. The fields in the display consists of the following information: • The top area is the tab field, which is used to indicate the tab the user has selected by using the navig[...]

13 BusinessPhone – Ericsson Dialog 4425 IP Vision Description T wo display versions The display examples in this gu ide are valid for both the Dialog 4425 v . 2 phone and the Dialog 4425 v . 1 phone, however the displayed text simulates the Dialog 4425 v . 2 phone. If the re is any information for the other version th an the one described, this i[...]

Descriptio n BusinessPhone – Ericsson Dialog 4425 IP Vision 14 Display symbols H Home Home position (idle mode). n or v Silent Ringing (a) or Level bar (b) Appear on the same position a) Silent Ringing has been activated. The ring signal is switched off. b) Indicates the ringing volume. Y or Z New missed ca ll Indicates new missed and not che cke[...]

15 BusinessPhone – Ericsson Dialog 4425 IP Vision Description F Up Scroll up or to the left in the menu. E Down Scroll down or to the rig ht in the menu. Menu Structure The available IP speci fic telephone a nd network functions can be accessed via the menus. This section shows the structure for each of the menus that can be selected from the Hom[...]

Descriptio n BusinessPhone – Ericsson Dialog 4425 IP Vision 16 Menu structure Dialog 4425 v . 1 phone Menu structure for each of the me nus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black fram e. Use the navigation keys and the display menu k eys to navigate in the menus. Settings[...]

17 BusinessPhone – Ericsson Dialog 4425 IP Vision Description Menu structure Dialog 4425 v . 2 phone Menu structure for each of the me nus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black fram e. Use the navigation keys and the display menu k eys to navigate in the menus. Settings [...]

Descriptio n BusinessPhone – Ericsson Dialog 4425 IP Vision 18 T ones & Signals T ones are audible in the handset. Ringing signals are emitted from the phone. Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. Dial tone (System ready to acce pt digits) Special dial tone (System ready[...]

19 BusinessPhone – Ericsson Dialog 4425 IP Vision Start the Phone – Lo g On/Off Start the Phone – Log On/Off All system settings for your IP ph one must be set by the system administrator before you can use the phone. Connect the required cables. See section “ Installation ” on page 132 . Note: Depending on the settings in your network an[...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4425 IP Vision 20 Start the Phone Connect the phone to the local network. See the Installation section, “ Install ca bles ” on page 135. If an external power adapter is use d: Connect the adapter to the m ains and connect the pl ug from the adapter to “POWER” on th e underside[...]

21 BusinessPhone – Ericsson Dialog 4425 IP Vision Start the Phone – Lo g On/Off LAN access control (network authentication) (Dialog 4425 v . 2 phone only). Y our telephone might require a network authentication to gain access to the network. In this ca se you must enter a valid user identity an d password. Note: The user identity and passw ord [...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4425 IP Vision 22 Continued startup procedure The display shows: A timer counts down from 5 second s. If no key is pr essed during this time, (No change) is selected automatically . Notes: Y ou can speed up the procedure by pressing (No change) . The administrator mode is used to chan[...]

23 BusinessPhone – Ericsson Dialog 4425 IP Vision Start the Phone – Lo g On/Off Update softwar e If new soft ware has to be loaded into yo ur phone, the d isplay is showing this. When ne w application software is available, the following display is shown: The xx indicates a timer counting down seconds. If no key is pressed during this time (app[...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4425 IP Vision 24 Log On The following options exist: 1 Y ou are allowed to log on and lo g off the phone. This is the most common option. 2 The telephone is always logged on with a default number . Y ou cannot log on or off. This opti on can be used for phones in conference rooms, r [...]

25 BusinessPhone – Ericsson Dialog 4425 IP Vision Start the Phone – Lo g On/Off The user name and the extens ion number can consist of one or two rows. The name can have max. 20 characters; if the name is too long (more than 20 characters) and a space exists (e.g. family name - space - first name), just 1 character afte r the space is displayed[...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4425 IP Vision 26 T o log on with a different extension number If you have already logged on us ing this telephone before, the extension number used at the previous log on is displayed. T o delete the displayed n umber: z Log on Enter your extension number and pr ess (see display). z [...]

27 BusinessPhone – Ericsson Dialog 4425 IP Vision Start the Phone – Lo g On/Off Option 3 The following idle mode menu is displayed. Y ou can log on with your own extension number and get your pers onal categories. ChangeUser Press (see display). z Dial your ex tension number . Log on Press to log on (see disp lay). If a password is not r equire[...]

Incoming Calls BusinessPhone – Ericsson Dialog 4425 IP Vision 28 Incoming Calls A ringing signal, a flashing Line key lamp and the display indicate an incoming call. Answer calls When you receive an incoming call, the display shows: u Lift the handset to accept the call. Or: Reject Press to dism iss the call (see display) . Note: The rejected cal[...]

29 BusinessPhone – Ericsson Dialog 4425 IP Vision Incoming Ca lls í Press to terminate a handsfree call. T o another extension (Call pick-up) Y ou can answer a call to another ex tension from any phone in your office. z Enter the ringing extension. Yo u r e c e i v e b u s y t o n e . 6 Pres s. Note: The number for answering cal ls to another ex[...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4425 IP Vision 30 Outgoing Calls Make calls How to make intern al and external calls. z Enter a either a dir ectory number to make an internal call. Or: 0z Enter the digit( s) for exter nal line acce ss and the desired public number . Note: Which digit to press for external call access, depends on th[...]

31 BusinessPhone – Ericsson Dialog 4425 IP Vision Outgoing Calls When the connection has been esta blished, the display shows the other party’ s name and number (if supported by the network). u Lift the handset Note: Y ou can make your calls faster , using Common Abbreviated Numbers and by programming your own Abbreviated Numbers. d or í Pres [...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4425 IP Vision 32 Automatic Callback Y ou call an extension and receive busy tone or get no answer . This can also be used if no exter nal line is free: 5 Pres s. V erification tone. Note: The number for Automatic Ca llback may differ from country to coun try , see table “ Alternative prog ramming [...]

33 BusinessPhone – Ericsson Dialog 4425 IP Vision Outgoing Calls Notes: If you receive the busy tone again, the desired extension does not allow Camp-on. The number for Camp-on may differ from country to country , see table “ Alternative programming fo r Automatic Callback, Camp-on, Intrusion ” on page 105. Intrusion Y ou can intrude on an on[...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4425 IP Vision 34 Abbreviated Numbers By using Abbreviated Numbers, you can make call s simply by pressing a few keys. Frequently us ed exter nal numbers are stored as Common Abbreviated Numbers in the exchange. Y our personal most frequently used exter nal numbers can be stored and used on the progr[...]

35 BusinessPhone – Ericsson Dialog 4425 IP Vision Outgoing Calls Individual Abbr eviated Numbers Y ou can program and activate your most frequently used externa l numbers o n the digit keys 0 to 9 . Note: T o prog ram individual abb reviated numbers, y our extension has to be authorized by the system administrator . u* * Lift the handset and pres[...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4425 IP Vision 36 Cancel one specific Individual Abbreviate d Number u Lift the handset. #51* Pres s. z # Enter an Abbreviated Number betw een 0 and 9 and press. Cancel all Individual Abbreviated Numbers u Lift the handset. #51# Pres s. V erification tone.[...]

37 BusinessPhone – Ericsson Dialog 4425 IP Vision Call List Call List Y our incoming calls (a nswered, mi ssed and rejected) and outgoing calls are stored in the Call List. The calls in the Call List can also be added to the Phone Book, see se ction “ Contacts (Phone Book) ” on page 69. Up to 50 calls can be stored in the Call List. Note: If [...]

Call List BusinessPhone – Ericsson Dialog 4425 IP Vision 38 Edit menu options: Exit Press to r etur n the normal display (s ee display ). Or: Back Press to re tur n to the pr evious menu (see display). Or: Delete Press to delete the call from the Call List (see display). Or: AddContact Press to add the number to th e Contacts (se e display), (Dia[...]

39 BusinessPhone – Ericsson Dialog 4425 IP Vision Call List Missed/Rejected calls The number of missed calls is sh own in the bottom li ne of the Home menu in idle mode: 1 Missed Press (see display). The digi t indicates the numbe r of missed calls, in t his example one. Now the Call List menu is displ a yed. Note: Y ou can also enter the Call Li[...]

Call List BusinessPhone – Ericsson Dialog 4425 IP Vision 40 Add missed, rejected, answered or dialled calls to the Contacts ( Phone Book ) CallList Select with the naviga tion keys (see d isplay). E or F Pr ess to browse the CallLi st (see display). more... Pr ess (see display). AddContact Press to ad d the number to th e Contacts ( see display),[...]

41 BusinessPhone – Ericsson Dialog 4425 IP Vision Call List Delete an entry from the Call List CallList Select with the naviga tion keys (see d isplay). E or F Pr ess to browse the CallLi st (see display). more... Pr ess (see display). Delete Press (see display). The selected entry will b e deleted.[...]

During Calls BusinessPhone – Ericsson Dialog 4425 IP Vision 42 During Calls The BusinessPhone Communication Plat form allows you to handle calls in many different ways. Y o u can switch between handset and handsfree/group conversation, mu te the microphones, make an inquiry , t ransfer the call, create a Conference or put the call on hold to perf[...]

43 BusinessPhone – Ericsson Dialog 4425 IP Vision During Calls Mute Y ou have an ongoing conversation. É Press to switch the microphone on or off. When the lamp lights, the caller will not be able to hear the conversation in your room. Inquiry During an ongoing conversation yo u would like to ma ke an inquiry to an internal or ext ernal party . [...]

During Calls BusinessPhone – Ericsson Dialog 4425 IP Vision 44 T ransfer Y ou have an ongoing inter nal or extern al conversation and you want to transfer the ongoing call. Line Ö Ô Press. z Enter the number of the third party . Y ou can transfer the call before answer or wait for answer Note: Make sure, that you are connec ted to the desired p[...]

45 BusinessPhone – Ericsson Dialog 4425 IP Vision During Calls Call W aiting If you hear the Call Waiting tone during an ongoing conversation, another person is tryin g to contact you. T o terminate the ongoing call and answer the waiting call d Replace the handset to finish the ongo ing call. The waiting call is sign alle d on your phone. u Lift[...]

During Calls BusinessPhone – Ericsson Dialog 4425 IP Vision 46 Individual Hold Y ou have an ongoing conversati on. Now you want to put the ongoing call on hold for a short while. Line Õ Ô Press the Line key . The call can be picked up o n your extension within one minute, or if not it will r ecall on your extension. Line Ö Ô Press again to r [...]

47 BusinessPhone – Ericsson Dialog 4425 IP Vision During Calls Send Message T o send a message to an extens ion when you receive busy tone or get no answer . Callback message T o send a Call Me message. 9# Press to send. V oice message T o send a V oice message. 99 Press and speak. * Press to play-back and listen to your reco rding. 9 Press and s[...]

Call Forwar ding BusinessPhone – Ericsson Dialog 4425 IP Vision 48 Call Forwar ding When you are not available to take calls or decide to answer your calls on another extension, it is us eful to forward your calls to an alternate answering posi tion. The alte rnate an swering position can either be a pre-programmed one ( Diversion when your exten[...]

49 BusinessPhone – Ericsson Dialog 4425 IP Vision Call Forwar ding Diversion when your extension is not active If your extension is not active ( logg ed off) your system administrator can program it to automatically divert calls to a pre-programmed diversion address. Fixed Diversion This function directs your calls to a pre-pr ogrammed answering [...]

Call Forwar ding BusinessPhone – Ericsson Dialog 4425 IP Vision 50 Program and activate Inter nal Diversion Absence Press (see dis play). The displays shows: E or F Press (see dis p lay). Repeat until th e Follow- me menu is framed. Select Press (see dis p lay). z OK Enter the an swering positio n number and press (see d isplay). The displays sho[...]

51 BusinessPhone – Ericsson Dialog 4425 IP Vision Call Forwar ding Program and activate E xternal Diversion T o set a new Individual Extern al Diversion address: Note: T o use th e external diversion fu nction, your exten sion has to be authorized by the system administrator . Absence Press (see dis play). E or F Press (see dis p lay). Repeat unt[...]

Call Forwar ding BusinessPhone – Ericsson Dialog 4425 IP Vision 52 Cancel External Diversion Absence Press (see dis play). E or F Press (see dis p lay). Repeat until the External Fo llow-me menu is framed. Select Press (see dis p lay). Deactivate Press to deac tivate (see display). Re-activate External Dive rsion Divert your calls to an exter nal[...]

53 BusinessPhone – Ericsson Dialog 4425 IP Vision Call Forwar ding Follow-me If you are in another room, you can still answer your calls by forwarding them to where yo u ar e. T o activate Follow-me, Individual Diversion must be active on your telephon e. Activate Follow-me Note: This procedure has to be executed from the telephone the calls are [...]

Call Forwar ding BusinessPhone – Ericsson Dialog 4425 IP Vision 54 Bypass Call Forwarding Bypass Call Forward ing allows you to call a specific extension even if Call Forwarding is activated on this extension. Note: T o us e this funct ion, your extens ion has to be authorized by the system administrator . *60* Pres s. z Enter extension number . [...]

55 BusinessPhone – Ericsson Dialog 4425 IP Vision Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), thi s feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info. [...]

Absence Information BusinessPhone – Ericsson Dialog 4425 IP Vision 56 Enter information Pre-defined texts Absence Press (see dis play). E or F Press (see dis p lay). Repeat until the Absence Reason menu is framed. Select Press (see dis p lay). The displays shows: E or F Press until the desired absence type is fr amed (see disp lay). Select Press [...]

57 BusinessPhone – Ericsson Dialog 4425 IP Vision Absence Information V oice information *23* Press to enter information mode. 9 Press and speak. * Press to play-back and listen to your reco rding. 9 Press and speak to re-record. # Press to activate. í Press to finish the procedur e. Internal callers will hear the information via the handset or [...]

Absence Information BusinessPhone – Ericsson Dialog 4425 IP Vision 58 Change information Save *23*# Press to deacti vate and save for later use. Information is passive. í Press to finish the procedur e. Use saved information When the information is switched off: *23*# Press to activa te saved info. Information is active. í Press to finish the p[...]

59 BusinessPhone – Ericsson Dialog 4425 IP Vision Mailbox System Mailbox System While you are away from the offi ce, callers can leave messages in your mailbox. Y ou are also able to configure you r mailbox with your personal greeting, see section “ Change your Personal Greeting ” on page 64. The first time you ente r the mailbox system (o nl[...]

Mailbox System BusinessPhone – Ericsson Dialog 4425 IP Vision 60 Note: For daily use, it is recommended to ask your syste m administrator to define the mailbox syst em as your pre- programmed diversion address. Once this is defined, you only have to dial *21# to activate you r mailbox. The system administrator can al so define whether or not the [...]

61 BusinessPhone – Ericsson Dialog 4425 IP Vision Mailbox System Access the Mailbox The following mailbox functions can be accessed from your own extension, any other inter nal extens ion or from an external position (e.g. mobile phone) • Listen to available messages • Change your personal greeting • Send messages • Set up Outcall (Extern[...]

Mailbox System BusinessPhone – Ericsson Dialog 4425 IP Vision 62 Access the mailbox from any other extensi on z Enter the dir ectory number of the mai lbox system. Listen and follow the voice anno uncements in th e main menu. Access the mailbox from an external position (e.g. mobile phone) z Enter the public number of your c ompany . z Enter the [...]

63 BusinessPhone – Ericsson Dialog 4425 IP Vision Mailbox System • pause during pl ay • play previous message • store message • play next message • erase message Note: V oice messages will be heard. “Call me” messages will call the sender (these messages cannot be stored). í Press to finish the procedur e. Forward a V oice Message [...]

Mailbox System BusinessPhone – Ericsson Dialog 4425 IP Vision 64 Change your Personal Greeting Depending on the type of call di version to the mai lbox, you can leave t hree dif fere nt personal g r eetings for the caller . Y ou can activate a diversion when a caller receives busy tone, when there is no answer , or you can activate a fixe d or in[...]

65 BusinessPhone – Ericsson Dialog 4425 IP Vision Mailbox System Send Messages via your Mailbox With this funct ion, th e mailbox system allows you to record and send messages from your mailb ox to any other internal mailbox without calling the re spective mailbox owner . A recorded message can either be sent to one or to mu ltiple mail boxes. No[...]

Mailbox System BusinessPhone – Ericsson Dialog 4425 IP Vision 66 • Notification without mailbox access: Y ou get a short voice announcement informing you that someone has left a message for you. Y ou acknowledge the notification by pressing any key . Y ou ha ve to call back the mailbox system to retrieve the message. Note: If you do not acknowl[...]

67 BusinessPhone – Ericsson Dialog 4425 IP Vision Mailbox System Change Password Change the password via your mailbox Access the mailb ox. (See chapter “ Access the Mailbox ” on page 61.) Listen and follow the voice anno uncements in th e main menu. 5 Select to change the password. Listen and follow the dedicated voice announce ments. í Pres[...]

Mailbox System BusinessPhone – Ericsson Dialog 4425 IP Vision 68 Dictaphone Function If you want to recor d and retrieve personal voice messages you, can use the Dictaphone function. A Dictaphone message is treated as a normal message. For information on how t o retrieve Dictaphone messages, see sectio n “ Listen to your Messages ” on page 62[...]

69 BusinessPhone – Ericsson Dialog 4425 IP Vision Contacts ( Phone Book) Contacts (Phone Book) Y ou can store your most frequently used numbers in Contacts (Dialog 4425 v .2) or in PhoneBook (Dialog 4425 v .1) locally in your phone. The Contacts (PhoneB ook) can be stored centrally on a server . For det ails please ask your system administrator .[...]

Contacts (Ph one Book) BusinessPhone – Ericsson Dialog 4425 IP Vision 70 F or E Press to choose a menu option (see display) . Select Press (see dis p lay). Dial Name Y ou can call someone by pressing th e first character(s ) of a name and then scroll the name list to search for the name and number . Option 1: 2 - 9 Press and hold for 1 second. Up[...]

71 BusinessPhone – Ericsson Dialog 4425 IP Vision Contacts ( Phone Book) Option 2: Ç Select the Contacts (PhoneBo ok) tab with the Navigation keys (see displ ay). Select Press (see dis p lay). z Press the key with the corr espo nding letter until the initial letter of the name is displayed . Search Pr ess (see display). The first name beginning [...]

Contacts (Ph one Book) BusinessPhone – Ericsson Dialog 4425 IP Vision 72 Ç Select the Contacts (PhoneBo ok) tab with the Navigation keys (see displ ay). E Press to mark the Add option (see display). Select Press (see dis p lay). z Save Enter the name and press (see display). z Save Enter the number and press (see display). OK Press to save (see [...]

73 BusinessPhone – Ericsson Dialog 4425 IP Vision Contacts ( Phone Book) Edit a name and number in Contacts (P hone B ook ) Ç Select the Contacts (PhoneBo ok) tab with the Navigation keys (see displ ay). E Press to mark the Edit option (see display). Select Press (see dis p lay). z Search Enter the first character(s) of the name and press (see d[...]

Contacts (Ph one Book) BusinessPhone – Ericsson Dialog 4425 IP Vision 74 z Save Enter the new name completely and press (see display). Number Press (see dis p lay). The cursor moves to the end of the number . Erase Press multi ple times to erase the number (see display). Each time you press the Erase menu key , one digit is deleted. z Save Change[...]

75 BusinessPhone – Ericsson Dialog 4425 IP Vision Contacts ( Phone Book) Delete a name and number in Contacts (P hone B ook ) Ç Select the Contacts (PhoneBo ok) tab with the Navigation keys (see displ ay). E Press (see dis p lay). Press until Delet e is marked in the display . Select Press (see dis p lay). z Search Enter the first character(s) o[...]

System Phonebook BusinessPhone – Ericsson Dialog 4425 IP Vision 76 System Phonebook Compared to the “ Contact s (Phone Book) ” on page 69, which is an IP phone function, the System Phonebook is stored in the BusinessPhone the system. The System Phonebook co vers internal directory numbers as well as external common abbreviated numbers. As the[...]

77 BusinessPhone – Ericsson Dialog 4425 IP Vision System Phonebook Make a Call ¿ Enter the first lette r(s) of the name. When pressing a key , the first av ailable character on that specific key is displayed. T o get the following characters, press the key repeatedly . Key 0 and 1 contain special characte rs. The marked character is selected aft[...]

Group Featur es BusinessPhone – Ericsson Dialog 4425 IP Vision 78 Gr oup Features When you are working together in a team the following group facilities can be very useful. Key system With this function, all (or selected ) external lines are represented by pre-pr o grammed keys on all phones. For each extern al line, a Function key has to be prog[...]

79 BusinessPhone – Ericsson Dialog 4425 IP Vision Group Featur es Supervision/T elephone Attendance A Function key can also be programmed for Supervision and handling cal ls for a group of extensions. If a Su pervision/ Attendance key is programmed on your telephone, you are able to call the other group members or answer incoming calls for the gr[...]

Group Featur es BusinessPhone – Ericsson Dialog 4425 IP Vision 80 Gr oup Call-pick-up In a Pick-up group, any member can answer any individual call to group members. Y ou answer a cal l to the group by dialling a special answering number . Please ask your system administrator for the configured number . z Enter the group Call-pick-up code. Common[...]

81 BusinessPhone – Ericsson Dialog 4425 IP Vision Group Featur es Incoming calls to the hunt group ar e directed to fr ee extensions in the group. The hunt or der within the gr oup can be changed to suit your needs. If all members of the hunt group ar e busy , an incoming call is being queued. If no one answers this call be fore the programmed ti[...]

Group Featur es BusinessPhone – Ericsson Dialog 4425 IP Vision 82 Log out T o log out from one specific hunt group: #28* Press. z Enter the hunt group code. Please ask your system administ rator for the configured number . # Pres s. The display shows: T o log out from all hunt groups: #28**# Press. Settings CallList Contacts CorpDirectory Web +5 [...]

83 BusinessPhone – Ericsson Dialog 4425 IP Vision Other Useful Feat ures Other Useful Featur es By using these features your produc tivity will be incr ease d, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker and much more... T andem configuration The T [...]

Other Useful Fe atures BusinessPhone – Ericsson Dialog 4425 IP Vision 84 For incoming calls: • Both telephones are treated as 1 single extension . For outgoing calls: • Both telephones are treated as 2 separate extensions . T o deactivate the T andem configur ation #28# Press to log off the secondary tele phone. For incoming calls: •T h e s[...]

85 BusinessPhone – Ericsson Dialog 4425 IP Vision Other Useful Feat ures Reminder The phone can be set to remind yo u at any time within the next 24 hours (multiple settings are allowed). *32* Pres s. z# Enter Reminder time and press. (00-23) hour + (00-59) minute. Wh en the time is reached your phone rings with recall signal. Note: If you receiv[...]

Other Useful Fe atures BusinessPhone – Ericsson Dialog 4425 IP Vision 86 Doorphone The Doorphone is used to monitor the admission to your company , i.e you can open the door lock from your phone. Answering Doorphone calls u Lift the handset. Y ou will be in sp eech connection with t he calling party . Opening of the doorlock After you have answer[...]

87 BusinessPhone – Ericsson Dialog 4425 IP Vision Other Useful Feat ures Direct Inwar d System Access (DISA) If you are working externally an d you ha ve the need to mak e business calls, call your comp any and use the company PBX to make an external call to the desired party . Y ou just pay the costs for the phone call to your co mpany . The oth[...]

Other Useful Fe atures BusinessPhone – Ericsson Dialog 4425 IP Vision 88 Account Number An Account Number can b e entered to debit telephone cost s to differ ent accounts. Depending on the system configuration the Account Number has to be ente red from a V erified Account Number list (predefined) or you can invent an own Account Number . The foll[...]

89 BusinessPhone – Ericsson Dialog 4425 IP Vision Other Useful Feat ures Least Cost Routing Least Cost Routing (LCR) automatically selects t he cheapest way to establish the con nection to the desired exter nal number . Please ask your system administrator if this function is installed in your system. If the extension has been configur ed to use [...]

Writ e T ex t BusinessPhone – Ericsson Dialog 4425 IP Vision 90 Wr i t e T ex t It is necessary to write text, e.g. when you want t o add an entry to the integrated telephone directory . Select characters by p ressing digits repeatedly . Additional, the available characters of a key are displayed below the name and number: Note: If the word to en[...]

91 BusinessPhone – Ericsson Dialog 4425 IP Vision Wri te T e xt Example: 444 ì Enter the first character code, followed by the V olume Up key . 66 ì This sequence - numbe rs always foll owed by the V ol ume Up key - gives the word IN_ . Note: Y ou can also write the following characters: ? -., !: /# * * Pres s repeatedly .[...]

Settings BusinessPhone – Ericsson Dialog 4425 IP Vision 92 Settings In order to satisfy your per sonal needs, the BusinessPhone Communication Platform and your IP telephone are equipped with many options for an in dividual configuration. The following settings and progra mmable functions are available when you have logged on to your IP telephone:[...]

93 BusinessPhone – Ericsson Dialog 4425 IP Vision Settings Settings menu options: Exit T o return to the previous menu. F or E Press to br owse through the menus (see display). Select Press to select the menu option marked on the left side of the display (s ee display). Save Press to save a setting (see disp lay). Cancel Press to abor t the proce[...]

Settings BusinessPhone – Ericsson Dialog 4425 IP Vision 94 Programmable Keys If you frequently use certain functions or call certain numbers, you may store them on the pr ogrammable keys of your te lephone. Stored numbers can consist of a maximum of 24 digits. T o use the function or call the number , just press the key . Note T o allocate a Supe[...]

95 BusinessPhone – Ericsson Dialog 4425 IP Vision Settings *z# Enter a function code (4 digits). Save Press to store the code (see display). Exit Press to r etur n to the pr evious menu (s ee display). Note: If you want to delete the last entered digit, press Erase once. If you want to delete the complete number , press Erase until no number is d[...]

Settings BusinessPhone – Ericsson Dialog 4425 IP Vision 96 Time and Date The time and date is updated by the exchang e automatically . Y ou can only set the date and time format. Note: The Time and Date functions require certain installation options. If you are unable to change the time and date format please contact yo ur system administrator . [...]

97 BusinessPhone – Ericsson Dialog 4425 IP Vision Settings F Press to change the time format (see dis play). Select Press to select the highlighted format (see d i splay). T o set the date format Settings Select with the navigati on keys (see dis play). E Press to mark the Time & Date menu (see display). Select Press to open the menu (see dis[...]

Settings BusinessPhone – Ericsson Dialog 4425 IP Vision 98 Language Note: If this function is not av ailable, please contact your system administrator . T o change the language: Settings Select with the navigati on keys (see dis play). E Press to mark the Langua ge menu (see display). Select Press to display the Lang uage menu (see display). Sele[...]

99 BusinessPhone – Ericsson Dialog 4425 IP Vision Settings Display contrast The display contrast can be changed. Change the contrast on the display Settings Select Settings in the top menu (see display). E or F Press (see dis p lay). Repeat until the Display Contrast menu is framed. Select Press (see dis p lay). The displays shows: -o r+ Pr ess t[...]

Settings BusinessPhone – Ericsson Dialog 4425 IP Vision 100 Backlight (Dialog 4425 v . 2 phone only). The display backlight level ca n be changed. Change the backlight level on the display Settings Select Settings in the top menu (see display). E or F Press (see dis p lay). Repeat until the Display Backlight menu is framed. Select Press (see dis [...]

101 BusinessPhone – Ericsson Dialog 4425 IP Vision Settings Option unit If your phone is equipped with an option unit, you can use this menu to select the f uncti on of the op tion unit. Change the function of the option unit Settings Select Settings in the top menu (see display). E or F Press (see dis p lay). Repeat until the Option unit menu is[...]

Settings BusinessPhone – Ericsson Dialog 4425 IP Vision 102 Handset and loudspeaker volume Use the V olume keys to change the volume of the handset or loudspeaker during a call. Adjust the handset listening volume when the handset is of f hook. Adjust the loud speaker volume when dial tone is heard via the loudsp eaker , or during a handsfree cal[...]

103 BusinessPhone – Ericsson Dialog 4425 IP Vision Settings Ring signal volume Use the V olume key s to adjust th e ring signal volume when the phone is in idl e mode or ringi n g. Adjusted volume is stored. ì Press to change the volume. Note: The volume will retu rn to the default lev el in case of a power failure. Mute ring signal Y ou can sup[...]

Settings BusinessPhone – Ericsson Dialog 4425 IP Vision 104 Network settings Settings Select with the navigati on keys (see dis play). E Press to mark the Network menu (see display). Select Press (see dis p lay). The following network options ar e available for viewing only: • DHCP • IP Address • Subnet Mask • Default Gateway • SW serve[...]

105 BusinessPhone – Ericsson Dialog 4425 IP Vision Settings Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Camp- on or the Intrusion function may va ry fr om country to country . If you cannot use a code of a function, maybe your exchange sys tem has been programmed with [...]

Accessories BusinessPhone – Ericsson Dialog 4425 IP Vision 106 Accessories This chapter describes optional feat ures that can be used t ogether with your BusinessPhone telephone. Key panel Y our phone can be equipped with 1-4 additional key panels (type DBY 419 01). Each key panel offers 17 additional keys. Each key can be programmed as dial by n[...]

107 BusinessPhone – Ericsson Dialog 4425 IP Vision Accessories Headset (optional) How to install the headset, see se ction “Ins tallation ” on pa ge 132. Y ou can set your IP telephone to headset preset mode. This way you can make calls without lifting t he handset. Activate headset preset mode When the headset preset mode is turned off: Í P[...]

Accessories BusinessPhone – Ericsson Dialog 4425 IP Vision 108 Answer calls If the headset preset mode is deactivated: Í Press the Headset key . If the headset preset mode has been activated: Line Ö Ô Press the fl ashing Li ne key to answer . í Press to terminate a Headset cal l. Make calls Í Press the Headset key . Note: Y ou do not need to[...]

109 BusinessPhone – Ericsson Dialog 4425 IP Vision Accessories Handsfree to headset Í Press the Headset key . Pull-out Leaf (optional) The pull-out leaf is used for a pe rsonal phone number list and is installed under the phon e. See also section “ Install pullout leaf (optional) ” on page 140. Use the De signation Car d Manager to mak e and[...]

Add Microsoft Outlook Contacts BusinessPhone – Ericsson Dialog 4425 IP Vision 110 Add Micr osoft Outlook Contacts (Dialog 4425 v . 2 phone only) . My Dialog 4000 Contacts My Dialog 4000 Contacts is a PC application which you can use when you want to download your Microsoft ® Outlook ® contacts to Contacts in your phone. Note: It is recommended [...]

111 BusinessPhone – Ericsson Dialog 4425 IP Vision Add Microsoft Outlook Contacts Add Microsoft Outlook contacts Start “My Dialog 4000 Contacts” on your PC. Enter your phone numb er , pa ssword and IP address. The default pass word is Welc o me . T o find your IP address, see section “ Menu structure Dialog 4425 v . 2 phone ” on page 17. [...]

Web S erv er BusinessPhone – Ericsson Dialog 4425 IP Vision 112 W eb Server Y ou can access your IP phone from a PC web browser to edit the telephone data. The available data depen ds on which telephone version (Dialog 4425 v . 1 phone or Dialog 4425 v . 2 phone) you are using. • Contacts: (Dialog 4425 v . 2 phone only) Add, change or delete en[...]

113 BusinessPhone – Ericsson Dialog 4425 IP Vision Web S er ver Read Out the IP-Address of the Web S e r v er Before you can access the web serv er , you need to find out the IP address thr ough your telephone display . Settings Select the Settings tab with the Naviga tion keys (see dis play). E Press to mark the Network menu (see display) Select[...]

Web S erv er BusinessPhone – Ericsson Dialog 4425 IP Vision 114 Access the Web Server http://XXX.XXX .XXX.XXX Enter the I P address in the ad dress field of you r web browser . The web browser shows: Note: If the access to the web server failed, please check the proxy settings of your we b browser and the address on your phone display . If your p[...]

115 BusinessPhone – Ericsson Dialog 4425 IP Vision Web S er ver Log on Click. On the left-hand side, a menu is di splayed with the following options: • Contacts (Dialog 4425 v . 2 only) • PhoneBook (Dialog 4425 v . 1 only) •C a l l L i s t •S e t t i n g s • Log off[...]

Web S erv er BusinessPhone – Ericsson Dialog 4425 IP Vision 116 Contacts (Dialog 4425 v . 2 phone only). Access the web server . See chapter “ Access the Web Server ” on page 114. Click on the Contacts fo lder in the menu on the l eft-hand side. If there are entries in Contacts, they will b e listed in a tabl e. Each entry can be modified by [...]

117 BusinessPhone – Ericsson Dialog 4425 IP Vision Web S er ver PhoneBook (Dialog 4425 v . 1 phone only). Access the web server . See chapter “ Access the Web Server ” on page 114. Click on the PhoneBoo k folder in the me nu on the left-hand side. If there are entries in the PhoneBook, they will be listed in a table. Each entry can be modifie[...]

Web S erv er BusinessPhone – Ericsson Dialog 4425 IP Vision 118 Call List Access the web server . See chapter “ Access the Web Server ” on page 114. Click on the Call List folder in the menu on the left-hand side. If there are entries in the Call List, they will b e listed in a table. Each entry can be modified by clicking on the respective l[...]

119 BusinessPhone – Ericsson Dialog 4425 IP Vision Web S er ver Settings The Settings menu provides following options: • Change web server password • Programmable keys • Hearing level Change web server passwo rd Access the web se rver . See chapter “ Access the Web Server ” on page 114. Click on the Settings folder in the me nu on the l[...]

Web S erv er BusinessPhone – Ericsson Dialog 4425 IP Vision 120 Settings - Programmable Keys Access the web server . See chapter “ Access the Web Server ” on page 114. Click on the Settings folder in the me nu on the left-hand si de. The Settings sub-menu will be displayed. Programmable Keys Click. The key layout of the telephone will be disp[...]

121 BusinessPhone – Ericsson Dialog 4425 IP Vision Web S er ver Delete the current pr ogramming Delete Click to de lete the current programming. Exit the key programming dialog. Back Click to exit w ithout making change s and to go ba ck to the key selection. Settings - Hearing level Access the web server . See chapter “ Access the Web Server ?[...]

Corporate Di rectory BusinessPhone – Ericsson Dialog 4425 IP Vision 122 Corporate Directory Dialog 4425 v . 2 phone only . In the Corporate Directory you can find a person´s phone number and then make a call to that pe rson. When you have acce ssed the directory , yo u have the fo llowing availa ble options: Underline d C lickable link w hen mar[...]

123 BusinessPhone – Ericsson Dialog 4425 IP Vision Corporate Dir ectory Ç Select CorpDirectory in the top m enu (see display) . The displays shows: z Enter the first letters of the last name. Y ou can also search for first name, phone number and department. Do Search Press (see dis p lay). The display shows a list of name s that begi n with the [...]

Web BusinessPhone – Ericsson Dialog 4425 IP Vision 124 We b Dialog 4425 v . 2 phone only . In the Web menu you can access WAP pages (modified Internet pages) via your phone. When you have ac cessed the WAP pages, you have th e followin g available options : Å Return to the previous menu. Æ Return to idle mode. Ç Go to the next page. Underline [...]

125 BusinessPhone – Ericsson Dialog 4425 IP Vision Web • Resume: Show the latest shown WAP page. This can for instance be used if an incomi ng call has changed the display and you want to go back to the WAP page again. Enter other W AP pages E or F Press (see dis p lay). Repeat until the Enter Address menu is framed. Select Press (see dis play)[...]

WAP Services BusinessPhone – Ericsson Dialog 4425 IP Vision 126 W AP Services (Dialog 4425 v . 1 phone only). Even if your phone is not a wirele ss device it is equippe d with a WAP (Wir eless Application Protoc ol) br owse r , allowing you to access both exter nal WAP addr esses (modified Inter net pages) and WAP addr esses that are pr e-defined[...]

127 BusinessPhone – Ericsson Dialog 4425 IP Vision WAP Services Access the central d irectory and make a call Note: This function must be act ivated by your system administrator . Ç Select WAP Services in the top me nu (see displa y). Note: The Home option is only available, when a pre- defined WAP portal is accessible. Select Press to select th[...]

WAP Services BusinessPhone – Ericsson Dialog 4425 IP Vision 128 If you want to see the next page with search result hits, you can use the Next link. The Main menu link is used if you want to do a new search. E or F Press (see dis p lay). Repeat until requested person is marked. Select Press (see dis p lay). The display shows the directory data fo[...]

129 BusinessPhone – Ericsson Dialog 4425 IP Vision WAP Services Other W AP address Ç Select WAP Services in the top me nu (see displa y). E or F Press (see dis p lay). Repeat until the Other WAP Address menu is framed. Select Press (see dis p lay). The Enter address page is shown. z Enter the WAP addr ess (excluding http://). See example below .[...]

WAP Services BusinessPhone – Ericsson Dialog 4425 IP Vision 130 T o leave the WAP page Options Pres s (see display). E or F Press (see dis p lay). Repeat until the Exit menu is f ramed. Select Press (see dis p lay). Y ou return to WAP Services in the top menu. Note: Y ou can always press Æ and keep it pressed for at least one second to return to[...]

131 BusinessPhone – Ericsson Dialog 4425 IP Vision Useful Hints Useful Hints Connections between external lines With your BusinessPhone, you can establish an exter nal call diversion or a conference with more than one external party or transfer an externa l call to another exter nal destination (e.g. a mobile phone). These features are very usefu[...]

Installation BusinessPhone – Ericsson Dialog 4425 IP Vision 132 Installation Configuration When the Dialog 4425 IP Vision has been c onnected to a power supply and to the IP network (LAN), the disp la y will show: The (x) represents a timer counting down in seconds. This display is for administrator mode only . Do not press a key during this time[...]

133 BusinessPhone – Ericsson Dialog 4425 IP Vision Installation In case of no available software updates, the display changes to: Now the software is loaded inter na lly in the te lephone. This takes about 15 seconds, no further action is necessary . When the software loading has been complete d, the telephone will perform a self test: Now the te[...]

Installation BusinessPhone – Ericsson Dialog 4425 IP Vision 134 (Y es) Press to start the softwar e update. Note: If you do not pr ess any key , (Yes) is selected automatically . Or: No Press to use the current software v ersion. The software update is cancelled and the normal start up procedure will continue. If you decided to update your teleph[...]

135 BusinessPhone – Ericsson Dialog 4425 IP Vision Installation Install cables Y ou can put the c able to the hand set in th e notch unde rneath th e telephone. The cable to the exchan ge has to be pl ugged in LINE and the handset cable has to be plug ged in HANDSET . Note: The installation of the 24 V power adapter is optional. If no external po[...]

Installation BusinessPhone – Ericsson Dialog 4425 IP Vision 136 Install stand and adjust telephone Position high Position low Tiltable displa y Adjustable angle Press to fasten stand Release to remove stand[...]

137 BusinessPhone – Ericsson Dialog 4425 IP Vision Installation Install card Use the De signation Car d Manager to mak e and print your own designation cards. The Designation Card Manager is included on the Ericsson T elephone T oolbox CD or it can be downloaded from: http://www .ericsson.com/enter prise/library/manuals.shtml For questions regar [...]

Installation BusinessPhone – Ericsson Dialog 4425 IP Vision 138 Install key panels 1 Fasten the connector i n the bottom of the hole using a finger or a blunt tool. Make sur e the connector fits before pressing it down. 2 Press where the arrows are pointing, until you hear a “Click” sound. 3 Install the stands as sho wn in the picture in sect[...]

139 BusinessPhone – Ericsson Dialog 4425 IP Vision Installation Stand positioning (1-4 k ey panels) Install card Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Eric sson T ele phone T oolbox CD or it can be downloaded from: http://www .ericsson.com/enter pri[...]

Installation BusinessPhone – Ericsson Dialog 4425 IP Vision 140 Install pullout leaf (optional) 1 Remove the pr otective film from the guiding ra ils. 2 Attach the guiding rails to the bottom of the phone, observing the dir ection of the “cut” corner . 3 Insert the pullout leaf.[...]

141 BusinessPhone – Ericsson Dialog 4425 IP Vision Installation W all mounting handset hook The phone can be wall mounted wi thout using a spec ial console. Useful for instance in conf erence rooms or public ar eas. 1 Use a screwdriver to r e move the handset hook. 2 T ur n the hook upside down and insert. 3 Use a screwdriver to r emo ve the two [...]

Installation BusinessPhone – Ericsson Dialog 4425 IP Vision 142 5 Mount scre ws according to measur es and attach the phone. max 15 mm min 30 mm min 10 mm max 60 mm min 30 mm max 80 mm A A B B A A max 15 mm Spacer , alter native 1 (recommended) Spacer , alternat ive 2 max 5,5 mm 3 mm 9-10 mm min 22 mm A max 5,5 mm 6 mm 9-10 mm min 22 mm B Tw o up[...]

143 BusinessPhone – Ericsson Dialog 4425 IP Vision Installation Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiator . • Make sure that the line cable isn’t cr e a[...]

Tr o u b l e s h o o t i n g BusinessPhone – Ericsson Dialog 4425 IP Vision 144 T r oubleshooting This section cont ains inform ation on how to solve common operational problems. Go throug h the following steps if you encounter any problems. If this does not solve the problem, contact your system administra tor . If others have similar problems, [...]

145 BusinessPhone – Ericsson Dialog 4425 IP Vision Glossary Glossary Abbreviated Number Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key . There are common short-numbers, which means that all extensions can use them. See section “ Abbreviated Numbers ” on page 34. Account Number T o place call costs o[...]

Glossary BusinessPhone – Ericsson Dialog 4425 IP Vision 146 Information Internal calle rs are in formed about absence and time of return. Exter nal callers are diverted to the operator , where the same information is available. Information can be of two kinds: 1. Pre-programmed text information. 2. V o ice informa tion. Intrusion T o intrude on a[...]

147 BusinessPhone – Ericsson Dialog 4425 IP Vision Index Index A Abbreviated Numbers 3 4 Absence Information 55 Change information 58 Enter information 56 Access the mailbox 61 Accessories 106 Key panel 106 Pull-out leaf 109 Account Number 88 Activate the Mailbox 59 Add Microsoft Outlook contacts 110 Alternative programming for Automatic Callback[...]

Index BusinessPhone – Ericsson Dialog 4425 IP Vision 148 E Erase i nformation 58 F Fault check list 144 Fixed Diversion 49 Follow-me 53 Forward a V oice Message 63 From handset to handsfree 42 From handsfr ee to handset 42 G Glossary 145 Group Call-pic k-up 80 Group Featur es 78 Group Call- p ick-up 80 Group Hunt ing 80 Key system 78 Supervision/[...]

149 BusinessPhone – Ericsson Dialog 4425 IP Vision Index Outcall (External) Not ification 65 Outgoing Calls 30 Abbreviated Numbers 34 Automatic Callback 32 Busy extension 32 Common Abbreviated Numbers 34 Dial-by-Name 34, 35 Diverted E xtension 33 Handsfree 31 Individual Abbreviated Numbers 35 Last External Number Redial 31 Make calls 30 P Phone b[...]

BusinessPhone – Ericsson Dialog 4425 IP Vision 150[...]

151 BusinessPhone – Ericsson Dialog 4425 IP Vision[...]

Ericsson is shaping the future of Mobile and Broadband Intern et communications through its continuous technology leadership . Providing innovative solutions in mor e than 140 c ountries, Ericsson is helping to create the most po werful communication companies in the world. All rights reserved. Ericsson Enterprise AB For questions r egarding the pr[...]