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Grandstream Networks GXP-2100 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Grandstream Networks GXP-2100. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Grandstream Networks GXP-2100 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Grandstream Networks GXP-2100 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Grandstream Networks GXP-2100 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Grandstream Networks GXP-2100
- nom du fabricant et année de fabrication Grandstream Networks GXP-2100
- instructions d'utilisation, de réglage et d’entretien de l'équipement Grandstream Networks GXP-2100
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Grandstream Networks GXP-2100 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Grandstream Networks GXP-2100 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Grandstream Networks en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Grandstream Networks GXP-2100, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Grandstream Networks GXP-2100, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Grandstream Networks GXP-2100. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 1 of 1 Firmw are version: 1.0.1.66 Last U pdate d: 0 5 /20 11 Grands tream Ne twork s, Inc. GX P 21xx SIP Enterpris e Phones[...]

  • Page 2

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 1 of 41 Firmware ver sion: 1 .0.1.66 L ast U pdated: 0 5 /20 11 T A BLE OF CONT ENTS GXP 21 XX USER M ANUAL WELCO ME ................................................................................................................................................................ . 3 INSTAL LATION[...]

  • Page 3

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 2 of 41 Firmware versio n: 1.0.1.66 Last Upd ated: 05/201 1 Table 6: GX P 21xx Har dware Sp ecifications ................................................................................... 8 Table 7: GX P 21xx T echnical Specificat ions ..........................................................[...]

  • Page 4

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 3 of 41 Firmware versio n: 1.0.1.66 Last Upd ated: 05/201 1 Welcom e Your Grandst ream GXP 21 xx Enterprise IP p hone is feature - enr iched, soph isticated, yet simple to use. The GX P 21xx delivers s uperior HD audio qua lity, rich and leading edge tel ephony features , person alized inform a[...]

  • Page 5

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 4 of 41 Firmware versio n: 1.0.1.66 Last Upd ated: 05/201 1 Insta llation E QUIPMENT P ACKAG ING Table 1: Equi pment Pa c kaging GXP 21 20 GXP 2 11 0 GXP 2 10 0 Main Case Yes Yes Yes Handset Yes Yes Yes Phone Cor d Yes Yes Yes Power A d aptor Yes Yes Yes Etherne t C able Yes Yes Yes High Phone [...]

  • Page 6

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 5 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 F IGURE 1: C ONNECTING THE GXP 212 0 /2110 AND THE GXP E XTEN SION GXP2 12 0 w ith GXP Extension GXP Exten sion Connecting th e GXP2 12 0/2110 to GXP Exten sion Reverse si de of conne ction w ith connecti on plate Revers e si d e of co[...]

  • Page 7

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 6 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 S AFETY C O MPLIANCES The GXP 21xx complies with F CC/CE and various s afety standards . The GXP 21xx power adapt or is complia nt with the U L standard. Only use the u niversal p ower adapt o r provided with the GXP 21xx pack age. The[...]

  • Page 8

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 7 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Product Overview Table 3 : GXP 21 xx Product Models Model Picture Overv iew GXP2 1 20 GXP2 1 20 is an execut ive SIP p hone. It feat ures :  Six lin e s  Seven progr amm able hard k ey s  Four XML pr ogramm able soft k ey s GX[...]

  • Page 9

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 8 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Table 5 : G XP 21xx Ke y Features in a Glance Features Benefits Open Standa rd s Co mpatible SIP RFC3 261 , TCP/IP /UDP, RTP/RT CP, HTTP/HT TP S, ARP/R ARP, ICMP, DN S (A record, SR V and NAPT R ), DHCP (both client and ser ver), PPPo [...]

  • Page 10

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 9 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Humidit y 10% – 90% ( non - condens ing) Complianc e FCC / CE / C - T ick Table 7 : G XP 21xx T echnical Specifi cations Lines Multip le direct li nes with independen t SIP accounts, progr ammable s peed dial k e ys , XML program mab[...]

  • Page 11

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 10 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Adaptive j itter buf fer control (paten t - pending) and pack et delay & los s concealm ent HD audio handset wit h HD wideban d audio cod ecs for ex cellent doub le - talk perform ance. Telephony Fe atur es Intuitive graphic user [...]

  • Page 12

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 11 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Using the GXP 21 xx SIP Enterpri se P hone G ETT ING F AMILIAR WITH T HE LCD GXP 21xx has a dynam ic and custom izable scr een. The s creen disp lays diff erently depe nding on whether the phone is idle or in us e (active scr een). Ta[...]

  • Page 13

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 12 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 SPECIAL SOFT KEYS (O n l y When I ntegrated w ith GXE5024/50 28) Call Parking: FOR GXP2120/GXP21 10 ON LY . Refer t o the GXE 5024/5028 Online User M anual for more information. • Call P ark W hen a GXP21 20 di al s out , the Call P[...]

  • Page 14

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 13 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 MUTE Mute an activ e call HEADSET Press HEADSE T key to answer /hang up phone calls while using headset . It also allow s user to toggle b etween headset and speaker DND Enable/Dis able DND. (Not ap plicable on GX P210 0) INTERCOM Pre[...]

  • Page 15

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 14 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 For examp le: Configure ACCOUNT 1 and ACCOUNT 2 with Accou nt Nam e as “ VoIP 1 ”, “ VoIP 2 ”, re spectivel y and ensure t hat the y ar e acti ve and reg istered. W hen LINE1 is pr essed, you will hear a d ial tone and see “[...]

  • Page 16

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 15 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 4. U SING THE PHONEBOOK : T o call a phone num ber f rom Phonebook Each entr y in the ph onebook can be attac hed to an individual S IP account. The phone will use that SIP account to mak e the phone cal l. • Go to the p honebook by[...]

  • Page 17

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 16 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 5. Press OK ke y to i niti ate call To m ake a quick IP c all, please s ee next sec tion. For exampl e: If the tar get IP addr ess is 1 92.168.1.6 0 and the p ort is 506 2 (e.g. 19 2.168.1.60 :5062), in put the follo wing: 192*1 68*1*[...]

  • Page 18

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 17 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 P HONE F UNCTIONS D U RING A P HONE C ALL Call Waiting / Call H old 1. Hold : Place a call on h old by pressin g the “HOLD” button. 2. Resume: R esume c all by press ing the correspon ding blink ing LINE. 3. Multiple Calls : Autom[...]

  • Page 19

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 18 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 2. Cancel Conf erence: Ca nceli ng estab lishing conf erence c all  If af ter pressing th e “CONF ” button, a user deci des not to conference anyone, press CO NF again or t he original LINE but ton  This w ill resum e two - [...]

  • Page 20

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 19 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 appearanc es, the us er can conf igure m ultiple line buttons to be “ shared line ” buttons ass ociated with th e account. C ALL F EATURES The GXP 21xx supports tra ditional and ad vanced tele phon y f eatures including ca ller ID[...]

  • Page 21

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 20 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Configur ation Guide The GXP 21 xx can be configured in t wo ways. Firstl y , using the Key Pad Conf iguration Menu on the p hone; secondly, thr ough embedded web - configuration m enu. C ONFIGURATION V I A K EYPA D To enter the MENU [...]

  • Page 22

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 21 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 location if available. Also, the p hone will do wnload sec ondary l anguage if avail able. • Time Settings Press Men u button to c hoose the m enu item Press “ ← ” or follo w th e sof t ke y s to r eturn to th e main m enu Con[...]

  • Page 23

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 22 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Call H istory Status Phone Book LDAP Directory Instant Message Direct IP Call Preference Config Factory Functions Networ k Reboot Exit MENU Answered Calls Diale d Calls Missed Calls Transferred Calls Forwarded Calls Back Clear A l l N[...]

  • Page 24

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 23 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 C ONFIGURATION VI A W EB B ROWSER The GXP 21xx embedded W e b server res ponds to HTT P/HTTPS GET /POST requests . Embedded HT ML pages al low a user to co nfigure the IP phone t hrough a W eb browser such as Microsof t’s IE or Mo z[...]

  • Page 25

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 24 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Table 13 : Dev ice Configurati on - Status M A C Address The devic e ID, in HEX ADECIMAL f ormat. IP Address This f ield shows IP a ddress of G XP21xx. Product Model This f ield contains t he product m odel inform ation. Part Num ber [...]

  • Page 26

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 25 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 802.1x M ode This optio n allows the user to en able/disab le 802.1x m ode on the p hone. The d efault value is d isabled. To e nable 80 2.1x mode, th is field sh ould be set t o EAP - M D5. Once ena bled, the us er would be re quired[...]

  • Page 27

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 26 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Weather U pdate By defaul t, “ Enable W eathe r Update: ” is set to “ Yes”. If s et to “No”, weat her inform ation will not displa y on the phon e. Settings t o custom ize the displa y of weather via: • City Code – Ent[...]

  • Page 28

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 27 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Advance d User conf iguration includes not only the end user c onfigurati on, but als o advanced c onfigurat ion such as SI P configur ation, Codec s election, N AT Tr aversal Setting and other m iscellaneous c onfiguratio n. Table 1 [...]

  • Page 29

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 28 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Upgrade V ia This f ield allows the user to choose the firm ware upgrade m ethod: TFT P, HTTP or HTT PS. Firmw are Serv er Path Defines th e server p ath for the f irmware ser ver. It can b e differ ent from the Configura tion server [...]

  • Page 30

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 29 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Connection R equest Port Enter the c onnection request por t. Phonebook XML Download Selects the f ile downloa d mode for the download ser ver. Users can c hoose from TFTP/HT TP/No. Phonebook XM L Server Path The URL/IP address of the[...]

  • Page 31

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 30 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Syslog L evel Select the ATA to report th e log level. Def ault is NONE . The lev el is one of DEBU G, INFO, W ARNING or ERROR. S y s log m essages are s ent based on the followi ng events: • product m odel/versi on on boot up ( INF[...]

  • Page 32

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 31 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Call Progr ess Tones Using thes e settings , users c an configur e ring or tone f requenc ies based on param eters from loc al telecom . By default, t hey are set to Nor th Amer ican standar d. Frequenc ies should be c onf igured with[...]

  • Page 33

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 32 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Display La nguage Allows user to ch oose pr eferred displa y language in w eb UI and key pad UI . Currentl y, the phone s upports these languages: Englis h, Sim plified Chinese , Tradition al Chinese, Korean, Ja panese, Ital ian, Span[...]

  • Page 34

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 33 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 A u thenticate I D SIP service subscriber ’s Authent icate ID use d for auth entication. It can be iden tical to or dif ferent fr o m SIP Use r ID. A u thenticate Pa s sword SIP service subscriber ’s account p assword f or GXP21x [...]

  • Page 35

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 34 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 NAT Trav ersal This par ameter ac tivates the NAT traversal m echanism . It has optio ns: No, STU N, Keep - Al ive, UPnP, Auto, VPN. If selec ting STUN an d a STUN s erver is also specified, the phone p erform s according to the ST UN[...]

  • Page 36

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 35 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Dial Plan Dial P lan Ru les: 1. Accepted D igits: 1,2,3,4, 5,6,7,8,9,0 , *, # , A,a,B,b,C, c,D,d 2. Gram mar: x - any di git fro m 0 - 9; a) xx+ - at least 2 di git number s b) xx. - only 2 digit n umbers c) ^ - exclude d) [3 - 5] - a[...]

  • Page 37

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 36 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Session Expi r atio n The SIP Session Tim er extension en ables SIP s essions to be period ically “refr eshed” via a SIP r eques t (UPDATE, or re - INVITE. Once the sess ion inter val expires, if there is no r efresh via a UPDATE [...]

  • Page 38

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 37 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Refer - T o Use Target Contact Default is “No” . If set to “Y es” , t hen f or Attended T ransfer, the “R efer - T o” header uses the tra nsferr ed target’s C ontact header i nformation. Transf er on Conferen ce Hangup D[...]

  • Page 39

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 38 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Use # as D i al Key This par ameter allows users to conf igure the “ #” ke y as the “Send” (or “Dial”) key. If set to “ Yes”, the “#” k ey will im mediatel y send th e call. In this case, this key is essentia lly e[...]

  • Page 40

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 39 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Softw are Upgrade & Customiz ation Software ( or firm ware) upgrades are c ompleted v ia either T FTP or HTTP. T he corresponding c onfiguratio n settings are in the ADVANCED SET TINGS c onfiguration page . F IRMWARE U P GRAD E T [...]

  • Page 41

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 40 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 INSTRUCTIONS FOR L OC A L TFT P UPGR ADE: 1. Unzip the f ile and put a ll of them under the root directo ry of the TF TP server. 2. The PC runn ing the T FTP server a nd the GXP 21xx should be in the sam e LAN segm ent. 3. Go to File [...]

  • Page 42

    Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 41 of 41 Firmware versi on: 1.0.1.66 Last Updated: 05 /201 1 Restore Factory D efault Sett i ng WARNING: Restoring t he Factor y Default Setting w ill delete all configurat ion inform ation of the phone. Please b ackup or prin t all the settin gs before you restor ing factory def ault setti ngs[...]