Français dropdown-ico

HP (Hewlett-Packard) 4311S manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159

Aller à la page of

Les manuels d’utilisation similaires

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP (Hewlett-Packard) 4311S. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP (Hewlett-Packard) 4311S ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) 4311S décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) 4311S devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) 4311S
- nom du fabricant et année de fabrication HP (Hewlett-Packard) 4311S
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) 4311S
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) 4311S ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) 4311S et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) 4311S, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) 4311S, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) 4311S. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    HP Pr oBook 4 3 1 0s Notebook P C HP Pr oBook 4 3 1 1s Notebook P C (P eople’s Republic o f Chin a onl y ) Maintenance and Se r v i ce Guide Doc ument P ar t Number : 5 3 1 6 80 -00 1 Augu st 2009 This guide is a troubleshooting reference used for ma intaining and servicing the computer . It pro vides comprehensi ve information on identifying com[...]

  • Page 2

    © Copyright 2009 He wlett-Packard De velopment Company , L.P . Bluetooth is a trademark owned b y its proprietor and used by He wlett-Packard Compan y under license. Intel, Celeron, and Core ar e trademarks of Intel Corporation in the U.S. and other countries. Microsoft, W indows, and W indo ws V ista are U.S. re gistered trad emarks of Microsoft [...]

  • Page 3

    Safety warning notice Å WA R N I N G : T o r educe the pos sibility of heat-relat ed injur ies or of o ver heatin g the computer , do no t place the comput er direc tly on you r la p o r ob st ru ct th e co mp u te r a i r ve nt s. Us e t h e c o mp ut er o nly o n a h ard, fl a t s u rf ac e. Do n ot al l ow a n ot h er ha rd su r fa c e, such as[...]

  • Page 4

    Maintenance and Se rvice Gui de iv Cont ents 1 Product description 2 External component identification Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    v Maintenance and Serv ice Guide Cont ent s 4 Removal and replacement procedures Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    Cont ent s Maintenance and Se rvice Gui de vi 6 Specifications Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 13.3-in display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    vii Maintenance and Service Gui de Cont ent s 10 Power cord set requirements Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    Maintenance and Se rvice Gui de 1–1 1 Pr oduc t desc r iption Category Description PM45 chipset GM45 chipset GL40 chipset Product name HP ProBook 4310s Notebook PC 999 HP ProBook 4311s Notebook PC (P eople’ s Repub lic of China only) 9 Processor s Intel® Core™2 Duo processors: ■ T9600 2.80-GHz processor , 6-MB L2 cache, 1066-MHz front side[...]

  • Page 9

    1–2 Maintenance and Serv ice Guide Produc t desc ription Chipset Nor thbridge: ■ Intel PM45 with up to 1066-MHz FSB 9 ■ Intel GM45 with up to 1066-MHz FSB 9 ■ Intel GL40 with up to 667-MHz FSB 9 Southbridge: Intel ICH-9M 999 Graphics AMD M92S2-LP (A TI Mobility Radeon™ HD 4330) discrete graphics with Hypermemor y suppor t, 512 MB GDDR2 (6[...]

  • Page 10

    Pr oduct desc ripti on Maintenance and Se rvice Gui de 1–3 Memory 2 customer-accessible/upgr adable memor y module slots Suppor ts dual-channel memor y Suppor ts the f ollowing DDR3 configurations at 1333 MHz in all countries and regions e xcept Brazil: ■ 8192-MB total system memor y (4096 × 2, dual-channel) ■ 6144-MB total system memor y (4[...]

  • Page 11

    1–4 Maintenance and Serv ice Guide Produc t desc ription Hard drives Suppor ts 9.50-mm, 6.35-cm (2.50-in) hard drives Suppor ts HP 3D DriveGuard Hard Drive Protection Customer-accessible S e r i a l ATA ( S ATA ) Suppor ts the follo wing hard drives: ■ 500-GB, 7200- and 5400-rpm ■ 320-GB, 7200- and 5400-rpm ■ 250-GB, 7200-rpm ■ 160-GB, 72[...]

  • Page 12

    Pr oduct desc ripti on Maintenance and Se rvice Gui de 1–5 Au d io 2 stereo speakers with enclosures Azalea ADI1984 CODEC with digital equalization Headphone jack Microphone jack 999 We b c a m Integrated 2-megapix el camera with fix ed focus 999 Modem High-speed 56K data/fax modem Suppor ts no-modem option Modem module ca ble not included 999 Et[...]

  • Page 13

    1–6 Maintenance and Serv ice Guide Produc t desc ription External media cards One ExpressCard slot, suppor ting optional ExpressCard/34 cards SD Card Reader suppor ting the f ollowing optional digital card fo r m a t s: ■ MultiMediaCard ■ MultiMediaCard Plus ■ Secure Digital Memor y Card ■ Secure Digital High Capacity Memor y Card 999 Po [...]

  • Page 14

    Pr oduct desc ripti on Maintenance and Se rvice Gui de 1–7 Operating system Preinstalled: ■ Fr e e D O S ■ Red Flag Linux (P eople’ s Republic of China only) ■ Windows Vista® Business 32 ■ Windows Vista Business with Windows® XP Pro image ■ Windows Vista Home Basic ■ Windows Vista Home Premium 32 999 Preinstalled with Microsoft® [...]

  • Page 15

    1–8 Maintenance and Serv ice Guide Produc t desc ription Operating system (continued) Restore media: ■ DRD VD Windows Vista ■ DRD VD Windows XP Pro ■ Microsoft Office Ready D VD ■ Red Flag Linux (P eople’ s Republic of China only) ■ Windows Vista Business 32 ■ Windows Vista Business 64 ■ Windows Vista Home Basic 32 ■ Windows Vis[...]

  • Page 16

    Maintenance and Se rvice Gui de 2–1 2 External component identification Displa y ✎ Y our computer may look slightly different from the illustration in this section. Item Component Description (1) Internal display s witch T ur ns off the display if the displa y is closed while the pow er is on. (2) WW AN antennas (2)* Send and receive wireless s[...]

  • Page 17

    2–2 Maintenance and Serv ice Guide External co mponent i dentifi cation T op components Buttons and fingerprint r eader Item Component Description (1) Speakers (2) Produce sound. (2) Info Center/QuickLook button Launc hes Inf o Center or QuickLook. (3) Wireless button T ur ns the wireless feature on or off b ut does not establish a wireless conne[...]

  • Page 18

    External component identification Maintenance and Se rvice Gui de 2–3 (6) Po w e r b u t t o n ■ When the computer is off, press th e button to turn on the computer . ■ When the computer is on, press the button to shut do wn the computer . ■ When the computer is in the Sle ep state (Standby in Windo ws XP), press the button briefly to e xit[...]

  • Page 19

    2–4 Maintenance and Serv ice Guide External co mponent i dentifi cation Keys ✎ Y our computer may look slightly different from the illustration in this section. Item Component Description (1) esc ke y Display s system information when pressed in comb ination with the fn key . (2) fn ke y Ex ecutes frequently used system func tions when pressed [...]

  • Page 20

    External component identification Maintenance and Se rvice Gui de 2–5 Lig h ts ✎ Y our computer may look slightly different from the illustration in this section. Item Component Description (1) Caps lock light On: Caps lock is on. (2) Info Center/QuickLook light ■ On: The computer is on. ■ Blinking (5 times): ❐ When the computer is on, pr[...]

  • Page 21

    2–6 Maintenance and Serv ice Guide External co mponent i dentifi cation Po i n t i n g d e v i c e s Item Component Description (1) T ouchPad* Mov es the pointer and select s or activates items on the screen. (2) Left T ouchPad b utton* Functions lik e th e left button on an e xter nal mouse. (3) T ouchPad scroll z one Scrolls up or down. (4) Rig[...]

  • Page 22

    External component identification Maintenance and Se rvice Gui de 2–7 Fr ont components Item Component Description (1) Drive light ■ Blinking turquoise: The hard drive or optical drive is being accessed. ■ Amber : HP 3D DriveGuard has temporarily parked the hard driv e. (2) SD Card Reader Suppor ts the follo w ing optional digital card format[...]

  • Page 23

    2–8 Maintenance and Serv ice Guide External co mponent i dentifi cation Right-side components Item Component Description (1) ExpressCard slot Suppor ts optional ExpressCards. (2) USB por t Connects an optional USB de vice. (3) HDMI por t Connects an optional HDMI de vice. (4) External monitor por t Connects an e xter nal V GA monitor or projector[...]

  • Page 24

    External component identification Maintenance and Se rvice Gui de 2–9 Left-side components Item Component Description (1) Batter y light ■ Amber : A battery is charging. ■ T urquoise: A batter y is clos e to full char ge capacity . ■ Blinking amber: A battery that is the only availab le power source has reached a low battery lev el. When th[...]

  • Page 25

    2–1 0 Maintenance and Se rvice Guide External co mponent i dentifi cation Bottom components Item Component Description (1) SIM slot (select models only) Contains a wireless subscriber identity modu le (SIM). The SIM slot is located inside the batter y ba y . (2) Hard drive ba y Holds the hard drive and a Bluetooth de vice. (3) Memor y module comp[...]

  • Page 26

    Maintenance and Se rvice Gui de 3–1 3 Illustrated parts catalog Ser vice tag When ordering parts or requesting information, provide the computer serial number and model number pro vided on the service tag. Item Component Description (1) Product name This is the product name a ffix ed to the front of the computer . (2) Serial number (s/n) This is [...]

  • Page 27

    3–2 Maintenance and Serv ice Guide Illustr ated par ts catalog Computer major components[...]

  • Page 28

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–3 Item Description Spare part number (1) 13.3-in, LED , HD display assembl y (includes 2 WLAN antenna transceiv er s and cables , nameplate, and logo): ■ AntiGlare displa y assembly with webcam a nd 2 WW AN antennas in blac k tr im 577173-001 ■ AntiGlare displa y assembly with webc[...]

  • Page 29

    3–4 Maintenance and Serv ice Guide Illustr ated par ts catalog (4) Ke yboard (continued) : ■ F or use in Iceland 577205-DD1 ■ F or use in Israel 577205-BB1 ■ F or use in Italy 577205-061 ■ F or use in Japan 577205-291 ■ F or use in Latin America 577205-161 ■ F or use in the Nether lands 577205-B31 ■ F or use in Norwa y 577205-091 ?[...]

  • Page 30

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–5 Cable Kit , includes: 577214-001 (8a) Modem module cable (includes RJ-11 connector) (8b) Bluetooth module cable (8c) P ower connector cable (8d) Network cable (includes RJ-45 connector) ✎ See “Cable Kit” on page 3-9 for more Cable Kit spare part information. (9) USB board (incl[...]

  • Page 31

    3–6 Maintenance and Serv ice Guide Illustr ated par ts catalog (14) Processor (includes replacement thermal material): Intel Core2 Duo processors: ■ T9600 2.80-GHz processor , 6-MB L2 cache, 1066-MHz FSB 507955-002 ■ P8700 2.53-GHz processor , 3-MB L2 cache, 1066-MHz FSB 507960-001 ■ P7570 2.26-GHz processor , 3-MB L2 cache, 1066-MHz FSB 57[...]

  • Page 32

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–7 (22) WLAN module: 802.11b/g/n WLAN module: ■ Intel WiFi Link 5100 802.11b/g/n WLAN modu le f or use in all countries and regions e xcept P akistan, Russia, and the Ukraine 480985-001 ■ Broadcom 4322A GN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puer to [...]

  • Page 33

    3–8 Maintenance and Serv ice Guide Illustr ated par ts catalog (22) WLAN module (continued) : 802.11b/g WLAN module: ■ Broadcom 4312G 802.11b/g WLAN module f or use in Canada, the Ca yman Islands, Guam, Puer to Rico , the United States, and the U .S. Virgin Islands 504593-003 ■ Broadcom 4312G 802.11b/g WLAN module f o r use in Afghanistan, Al[...]

  • Page 34

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–9 Cable Kit Item Description Spare part number Cable Kit: 577214-001 (1) Bluetooth module cable (2) Modem module cable (inc ludes RJ-11 connector) (3) P ower connector cab le (4) Network cable (includes RJ-45 connector)[...]

  • Page 35

    3–1 0 Maintenance and Se rvice Guide Illustr ated par ts catalog Displa y assembl y subcomponents[...]

  • Page 36

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–1 1 Item Description Spare part number (1) Display bezel: ■ F or use only on computer model s equipped with a webcam 577194-001 ■ F or use only on computer models not equipped with a webcam 577195-001 (2) W ebcam module 577171-001 (3) Display hinges (2) 577191-001 (4) Display panel[...]

  • Page 37

    3–1 2 Maintenance and Se rvice Guide Illustr ated par ts catalog P lastic s Kit Item Description Spare part number Plastics Kit: 577211-001 (1) ExpressCard slot bezel (2) SD Card Reader slot bezel (3) Hard drive cov er (4) Memor y/wireless module compar tment cov er (5) Optical drive slot bezel[...]

  • Page 38

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–1 3 Mass storage d e vices Item Description Spare par t number (1) Hard drive (includes hard driv e connector and hard drive brac ket): ■ 500-GB, 7200-rpm 579213-001 ■ 500-GB, 5400-rpm 577201-001 ■ 320-GB, 7200-rpm 579212-001 ■ 320-GB, 5400-rpm 577200-001 ■ 250-GB, 7200-rpm 5[...]

  • Page 39

    3–1 4 Maintenance and Service Gui de Illustr ated par ts catalog Miscellan eous parts Description Spare part number AC a d a p t e r s : ■ 90-W PFC HP Smar t Adapter (for use only on computer models eq uipped with g raphics subsystems with discrete memor y) 463955-001 ■ 90-W PFC RC/V HP Smar t Adapter (for use only on computer models equipped[...]

  • Page 40

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–1 5 Sequential part number listing Spare part number Description 463955-001 90-W PFC HP Smart Adapter (for use only on computer models equipped with gr aphics subsystems with discrete memor y) 463958-001 65-W PFC HP Smart Adapter (for use only on computer models equipped with g raphics[...]

  • Page 41

    3–1 6 Maintenance and Serv ice Guide Illustr ated par ts catalog 504593-004 Broadcom 4312G 802.11b/g WLAN module f or use in Afghanista n, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Ar gentina, Armenia, Aruba, Aust ralia, A ustr ia, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados , Bela r us, Belgium, Beliz e, Benin, Bermuda, [...]

  • Page 42

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–1 7 510100-001 Modem module f or use in all countrie s and regions except A u stralia and New Zealand ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Ca ble Kit, spare part number 577214-001. 510100-011 Modem module f[...]

  • Page 43

    3–1 8 Maintenance and Serv ice Guide Illustr ated par ts catalog 577181-001 13.3-in, LED , HD AntiGlare display assembly without webcam in red trim (includes 2 WLAN antenna transceiv ers and cables , nameplate, and logo) 577182-001 13.3-in, LED , HD AntiGlare display assemb ly with webcam and 2 WW AN antennas in red trim (includes 2 WLAN antenna [...]

  • Page 44

    Illustr ated part s catalog Maintenance and Se rvice Gui de 3–1 9 577205-121 K eyboard f or use in F rench Canada (i ncludes cable) 577205-131 K eyboard f or use in P or tugal (includes cable) 577205-141 K eyboard f or use in T urke y (includes cable) 577205-161 K eyboard f or use in Latin America (includes cable) 577205-171 K eyboard f or use in[...]

  • Page 45

    3–20 Maintenance and Serv ice Guide Illustr ated par ts catalog 577217-001 T op cover f or use only on computer models not equipped with finger prin t reader in black trim (includes palm rest, T ouchPad and cab l e, and T ouchP ad button board and cable) 577218-001 T op cover f or use only on computer models equipped with finger pr int reader in [...]

  • Page 46

    Maintenance and Se rvice Gui de 4–1 4 Remo v al and replacement pr ocedures Preliminary r eplacement requir ements To o l s r e q u i r e d Y ou will need the following tools to complete the remo val and replacement procedures: ■ Flat-bladed scre wdriv er ■ Phillips P0 scre wdriv er ■ Phillips P1 scre wdriv er ■ T orx T8 scre wdriv er Ser[...]

  • Page 47

    4–2 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Dri ve handling Ä CAUT IO N: Dr iv es are f ragile com ponents that mu st be hand led w ith care . T o pre vent damage to the com puter , damage to a dr iv e, or los s of infor m atio n, obse rve these pr ecautions: ■ B e f o r e re m o vi n g o r i n s e r t i n g a h a [...]

  • Page 48

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–3 The follo wing table shows ho w humidity affects the electrost atic voltage le vels generated by dif ferent activities. Ä CAUT IO N: A pr oduct can be degraded b y as little as 7 00 V . P ac k aging and transporting guidelines Follo w these grounding guidelines when pa cka[...]

  • Page 49

    4–4 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures W orkstation guidelines Follo w these workstation grounding guidelines: ■ Cov er the workstation with appro ved static-shielding material. ■ Use a wrist strap connected to a properly grounded wo rk surf ace, and use properly grounded tools and equipment. ■ Use conducti[...]

  • Page 50

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–5 Component replacement pr ocedures This chapter provides remo val and replacement procedures. There are as many as 76 scre ws, in 12 di fferent sizes, that must be remo ved, replaced, or loosened when servicing the computer . Make special note of each scre w si ze and locati[...]

  • Page 51

    4–6 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Computer feet The computer feet are adhesi ve-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 577212-001. There are 5 rubber feet that attach to the base enclosure in the locations shown in the follo wing illustration. ✎ The three rubber[...]

  • Page 52

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–7 Batt ery Before removing the battery , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected[...]

  • Page 53

    4–8 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures SIM ✎ The SIM is provided b y the end user as a security me asure for the WW AN module. The SIM should be remov ed, placed into a static-dissipati ve container , and then replaced when the computer is reassembled. Before removing the SIM, follo w these steps: 1. Shut do wn[...]

  • Page 54

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–9 Har d dri ve ✎ The hard dri ve spare part kit includes a hard dri ve connector and hard dri ve bracket. Before removing the hard dri ve, follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on[...]

  • Page 55

    4–1 0 Maintenance and Se rvice Guide Remo val and r eplacement pr ocedures Remov e the hard dri ve: 1. Position the computer with the front to ward you. 2. Loosen the two Phillips PM2.0×6.0 capti ve scre ws 1 that secure the hard drive co ver to the computer . 3. Lift the left side 2 of the hard dri ve co ver to detach it from the computer . 4. [...]

  • Page 56

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–1 1 8. If it is necessary to replace the hard dr iv e bracket or connector, follow these steps: a. Disconnect the hard dri ve connector 1 from the hard dri ve. b . Remov e the four Phillips PM3.0×4.0 scre ws 2 that secure the hard driv e bracket to the hard dri ve. c. Lift t[...]

  • Page 57

    4–1 2 Maintenance and Se rvice Guide Remo val and r eplacement pr ocedures WLAN modul e Description Spare part number 802.11b/g/n WLAN module: ■ Intel Wi-Fi Link 5100 802.11b/g/n WLAN module f or use in all countries and regions except P akistan, Russia, and the Ukraine 480985-001 ■ Broadcom 4322A GN 802.11b/g/n WLAN module for use in Canada,[...]

  • Page 58

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–1 3 Before removing the WLAN module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to[...]

  • Page 59

    4–1 4 Maintenance and Service Gui de Remo val and r eplacement pr ocedures Remov e the WLAN module: Ä CAUT ION: T o prev ent an unres ponsiv e sys tem , replace the w ireles s mo dule only w ith a wir eless module au thori z ed for us e in the computer b y the gov ernmental agency that r egulates wir eless dev ices in y our country or re gi on. [...]

  • Page 60

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–1 5 5. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 6. Remov e the two Phillip[...]

  • Page 61

    4–1 6 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Memor y module Before removing the memory module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vic[...]

  • Page 62

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–1 7 WW AN module Before removing the WW AN module, follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices[...]

  • Page 63

    4–1 8 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Optical dri ve ✎ The optical dri ve spare part kit includes an optical dri ve bezel and bracket. Before removing the optical dri ve, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, an[...]

  • Page 64

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–1 9 4. If it is necessary to replace the optical dri ve bracket, follo w these steps: a. Position the optical dri ve with the rear to ward you. b . Remov e the three Phillips PM2.0×4.0 scre ws 1 that secure the optical driv e bracket to the optical dri ve. c. Remov e the opt[...]

  • Page 65

    4–20 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Keyb o a rd a n d s wi t c h c ov e r ✎ The switch cov er spare part kit includes an LED board and cable. ✎ The ke yboard spare part kit includes a keyboard cable. Before removing the k eyboard and switch co ver , follow these steps: 1. Shut do wn the computer . If you [...]

  • Page 66

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–2 1 Remov e the ke yboard and switch cover: 1. Position the computer with the front to ward you. 2. Remov e the following scre ws: ❏ T wo slotted T orx T8M2.5×7.0 scre ws 1 that secure the switch cov er to the computer ❏ T wo Phillips PM2.0×5.0 scre ws 2 that secure the[...]

  • Page 67

    4–2 2 Maintenance and Service Guid e Remo val and r eplacement pr ocedures 6. Lift the rear edge 1 of the ke yboard until it rests at an angle. 7. Slide the ke yboard 2 back until it rests on the switch cover and display . 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached, and then disconnect the ke yb[...]

  • Page 68

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–2 3 9. Remov e the keyboard. 10. Release the ZIF connector 1 to which the LED board cable is att ached, and then disconnect the LED board cable 2 from the system board. 11. Detach the LED board cable 3 from the top cov er . (The LED board cable is attached to the top cov er w[...]

  • Page 69

    4–2 4 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Speak ers Before removing the speak ers, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connect[...]

  • Page 70

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–2 5 Pa l m r e s t ✎ The palm rest is included with the top cov er . See “T op cover” on page 4-36 for top cov er spare part and remov al information. Before removing the palm rest, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com pute[...]

  • Page 71

    4–2 6 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures 4. Release the ZIF connector 1 to which the T ouchPad cable is attached, and then disconnect the T o uchPad cable 2 from the system board. 5. Lift the rear edge of the palm rest 3 until it detaches from the computer , and then swing the palm rest up and forward until it re[...]

  • Page 72

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–2 7 Displa y assembly ✎ The display assembly spare part kit includes two WLAN antenna transcei vers and cables, nameplate, and logo. Before removing the display assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in [...]

  • Page 73

    4–2 8 Maintenance and Service Guid e Remo val and r eplacement pr ocedures Remov e the display assembly: 1. Close the computer . 2. T urn the computer upside down, with the front to ward you. 3. Remov e the WLAN and WW AN antenna cables 1 from the clips 2 built into the base enclosure. 4. T urn the computer display-side up, with the front tow ard[...]

  • Page 74

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–2 9 ✎ When installing the display assembly, be sure to complete the following steps to properly route the wireless antenna cables. Failure to follow these gui delines can result in degraded wireless reception. a. Route the wireless antenna cables and microphone cable inside[...]

  • Page 75

    4–30 Maintenance and S ervice Guide Remo val and r eplacement pr ocedures Ä CAUT IO N: Support the displa y assembly w hen remo ving the f ollo wi ng scr ew s. F ailure to su pport the display ass embly can r esult in damage to the displa y assembl y and other computer components. 12. Remov e the fi ve T orx T8M2.5×6.0 scre ws 1 that secure the[...]

  • Page 76

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–3 1 b . Flex the inside edges of the top edge 1 , the left and right sides 2 , and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure. c. Remov e the display bezel 4 . The display bezel is av ailable usi ng the following spare part nu[...]

  • Page 77

    4–3 2 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures d. Release the webcam module 1 as far from the display enclosure as the webcam module cable allo ws. e. Disconnect the webcam module cable 2 from the webcam module. f. Remo ve the webcam module 3 . The webcam module is a vailable using spare part number 577171-001. 16. If [...]

  • Page 78

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–3 3 17. If it is necessary to repl ace the display panel cable: a. T urn the display panel upside down, with the bottom edge to ward you. b . Fold back the flap 1 in the display shielding that co vers the display panel cable connector . c. Release the adhesi ve support strip [...]

  • Page 79

    4–34 Mainte nance and Service Gui de Remo val and r eplacement pr ocedures 19. If it is necessary to replace the WLAN wi reless antenna transcei vers and cables: a. Detach the transcei vers 1 from the display enclosure. (The transcei vers are attached to the enclosure with double-sided tape.) b . Release the WLAN wireless antenna cables 2 from th[...]

  • Page 80

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–3 5 20. If it is necessary to replace the WW AN wireless antenna transcei vers and cables: a. Detach the transcei vers 1 from the display enclosure. (The transcei vers are attached to the enclosure with double-sided tape.) b . Release the WW AN wireless antenna cables 2 from [...]

  • Page 81

    4–3 6 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures To p c o v e r ✎ The top cov er spare part kit includes a palm rest, T ouc hPad and cable, and T ouchP ad b utton board and cable. Before removing the top co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibern[...]

  • Page 82

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–3 7 3. T urn the computer right-side up, with the front tow ard you. 4. Disconnect the po wer connector cables 1 from the system board. 5. Release the po wer connector cables from the clips 2 and routing channel built into the top co ver . 6. Disconnect the network cable 3 fr[...]

  • Page 83

    4–38 Maint enance and Servi ce Guide Remo val and r eplacement pr ocedures 9. Release the ExpressCard slot bezel 1 by pressing in on it, and then remo ve the bezel 2 . 10. Lift the rear edge 3 of the top cov er until it deta ches from the base enclosure. 11. Remov e the top cov er 4 by lifting it straight up. Re verse this procedure to install th[...]

  • Page 84

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–3 9 USB boar d Before removing the USB board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices con[...]

  • Page 85

    4–40 Maintenance and S ervice Guide Remo val and r eplacement pr ocedures Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 577214-001. Before removing the Bluetooth module, follo w these steps: 1. Shut do wn the computer .[...]

  • Page 86

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–4 1 4. If it is necessary to replace the Bluetooth module cable: a. Disconnect the Bluetooth module cable 1 from the system board. b . Release the Bluetooth module cable from the clips 2 b uilt into the base enclosure. c. Remov e the Bluetooth module cable 3 . Re verse this p[...]

  • Page 87

    4–4 2 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Modem m odu le ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 577214-001. Before removing the modem module, follo w these steps: 1. Shut do wn the computer . If you are unsur[...]

  • Page 88

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–4 3 Remov e the modem module: 1. Remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the modem module to the system board. 2. Lift the modem module 2 aw ay from the system board to disconnect it. 3. Disconnect the modem module cable 3 from the modem module. 4. Remov e t[...]

  • Page 89

    4–44 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Modem m odu le cab le ✎ The modem module cable is included in th e Cable Kit, spare part number 577214-001. Before removing the modem module cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the [...]

  • Page 90

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–4 5 P ow er connec tor cable ✎ The po wer connector cable is included in the Cable Kit, spare part number 577214-001. Before removing the po wer connector cable, follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernatio[...]

  • Page 91

    4–46 Mainte nance and Service Gui de Remo val and r eplacement pr ocedures P ow er button board ✎ The po wer button board spare part kit includes two cables. Before removing the po wer button board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then s[...]

  • Page 92

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–4 7 Sys t e m b o a r d ✎ The system board spare part kit includes replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and t[...]

  • Page 93

    4–48 Maint enance and Servi ce Guide Remo val and r eplacement pr ocedures Remov e the system board: 1. Release the ZIF connector 1 to which the USB board cable is attach ed, and then disconnect the USB board cable from the system board. 2. Disconnect the Bluetooth module cable 2 from the system board. 3. Disconnect the modem module cable 3 from [...]

  • Page 94

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–4 9 6. Remov e the two T orx T8M2.5×6.0 scre ws 1 that secure the system board to the base enclosure. 7. Loosen the Phillips PM2.0×9.0 capti ve scre w 2 that secures the fan and system board to the base enclosure. 8. Use the optical dri ve connector 1 to lift the left side [...]

  • Page 95

    4–50 Maint enance and Servi ce Guide Remo val and r eplacement pr ocedures Net wor k cable ✎ The network cable is included in th e Cable Kit, spare part number 577214-001. Before removing the netw ork cable, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, an[...]

  • Page 96

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–5 1 F an and heat sink ✎ The fan and heat sink spare part kits include replacement thermal material. ✎ T o properly ventilate the computer , allow at least 7.6 cm (3 in) of clearance on the left side of the computer . The computer uses an electric fan for v entilation. Th[...]

  • Page 97

    4–5 2 Maintenance and Service Guid e Remo val and r eplacement pr ocedures Remov e the fan and heat sink: 1. Disconnect the fan cable from the system board. 2. T urn the system board upside down, with the audio connectors to ward you. 3. Follo wing the 1, 2, 3, 4, 5, 6 sequence stamped into the heat sink, loosen the six Phillips PM2.0×9.0 captiv[...]

  • Page 98

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–5 3 ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the fan and heat sink are removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■ Thermal pads are used on[...]

  • Page 99

    4–54 Mainte nance and Service Gui de Remo val and r eplacement pr ocedures RT C b at t e r y Before removing the R TC battery , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de [...]

  • Page 100

    Remo val and r eplacement pr ocedures Maintenance and Se rvice Gui de 4–5 5 Processor ✎ The processor spare part kit includes replacement thermal material. Before removing the processor , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do w[...]

  • Page 101

    4–5 6 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Remov e the processor: 1. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise, until you hear a click. 2. Lift the processor 2 straight up and remov e it. ✎ When you install the processor, the gold triangle 3 on the proce[...]

  • Page 102

    Maintenance and Se rvice Gui de 5–1 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, R OM-based utility that can be used ev en when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in th is chapter may not be supported by your computer . An external k eyboard or mouse[...]

  • Page 103

    5–2 Maintenance and Serv ice Guide Comp ute r Se tup T o exit Computer Setup, use one of the follo wing methods: ■ T o exit Computer Setup without sa ving your changes, click the Exit icon in the lo wer-left corner of the screen, and then follo w the on-screen instructions. – or – Use the tab ke y and the arrow k eys to select File > Ign[...]

  • Page 104

    Comp ute r Set up Maintenance and Se rvice Gui de 5–3 Computer Setup menus The menu tables in this section provide an o vervie w of Computer Setup options. ✎ Some of the Computer Setup menu items listed in th is chapter may not be supported by your computer . Fi l e m e nu Select T o do this System Inf or mation ■ Vie w identification inform [...]

  • Page 105

    5–4 Maintenance and Serv ice Guide Comp ute r Se tup Security menu ✎ Some of the menu items listed in this se ction may not be supported by your computer . Select T o do this Setup BIOS Administrator P assword Set up a BIOS administr ator passw ord. User Management (requires a B IOS administrator pass word) ■ Create a new BIOS user account. ?[...]

  • Page 106

    Comp ute r Set up Maintenance and Se rvice Gui de 5–5 Diagnostics menu S ystem Configur ation menu ✎ Some of the listed System Configuration options may not be supported b y your computer . Select T o do this System Diagnostics Menu ■ System Inf or mation—Displa ys the follo wing info r mation: ❐ Identification inf or mation f or the comp[...]

  • Page 107

    5–6 Maintenance and Serv ice Guide Comp ute r Se tup Select T o do this System Configuration menu (continued) De vice Configurations (continued) ■ SA T A (Serial Advanced T echnology Attachment) de vice mode. The f ollowing options are av ailable: ❐ AHCI (Advanced Host Controller Interf ace) ❐ IDE (Integrated Driv e Electronics) ❐ RAID (s[...]

  • Page 108

    Maintenance and Se rvice Gui de 6–1 6 Specifications Computer specifications Metric U .S. Dimensions Length 22.78 cm 8.97 in Width 32.49 cm 12.79 in Height (front to back) 2.73 to 3.68 cm 1.07 to 1.45 in W eight 1.9 kg 4.19 lbs Input power Operating v oltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A T emperature Operating (not writing to[...]

  • Page 109

    6–2 Maintenance and Serv ice Guide Spe cificat ions 1 3. 3-in displa y specifications Metric U .S. Dimensions Height 17.8 cm 7.0 in Width 28.4 cm 11.2 in Diagonal 33.6 cm 13.3 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 × 0.279 mm F or mat 1366 × 768 or 1280 ×[...]

  • Page 110

    Spe cificat ions Maintenance and Se rvice Gui de 6–3 Hard dr ive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm W eight 101 g 101 g 101 g 101 g Interface type S ATA S ATA S ATA S ATA T ransfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security A T A security A T A [...]

  • Page 111

    6–4 Maintenance and Serv ice Guide Spe cificat ions Blu-ra y ROM D VD±R/RW SuperMulti Double -La yer Dr iv e spec ifications Applicable disc Read: Write: BD-ROM, BD-R OM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, D VD-ROM, D VD+R, D V D+R-DL, D VD+RW , D VD-R, D VD-R-DL, D VD-R W , D V D-RAM (V er .2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode[...]

  • Page 112

    Spe cificat ions Maintenance and Se rvice Gui de 6–5 D VD±RW and CD-R W SuperMulti Doubl e -La yer Dri ve specifications Applicable disc Read: Write: CD-D A, CD+(E)G, CD-MIDI, CD-TEXT , CD-ROM, CD-ROM XA, MIXED MODE CD , CD-I, CD-I Bridge (Photo-CD , Video CD), Multisession CD (Photo-CD , CD-EXTRA, P or tfolio , CD-R, CD-RW), CD-R, CD-R W , D VD[...]

  • Page 113

    6–6 Maintenance and Serv ice Guide Spe cificat ions D VD-ROM Dri ve specifications Applicable disc Read: Write: CD-D A, CD+(E)G, CD-MIDI, CD-TEXT , CD-ROM, CD-ROM XA, MIXED MODE CD , CD-I, CD-I Bridge (Photo-CD , Video CD), Multisession CD (Photo-CD , CDEXTRA, P or tfolio , CD-R, CD-RW), CDR, CD-R W , D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV [...]

  • Page 114

    Spe cificat ions Maintenance and Se rvice Gui de 6–7 S ystem DMA specifications S ystem memory map specifications Hard ware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller ca [...]

  • Page 115

    6–8 Maintenance and Serv ice Guide Spe cificat ions S ystem inter rupt specifications Hard ware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-ke y or Microsoft natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 T ouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB un iv ersal host controller 2937 Mo[...]

  • Page 116

    Spe cificat ions Maintenance and Se rvice Gui de 6–9 S ystem I/O addr ess spec ifications I/O address (hex) System function (shipping configuration) 000–01F DMA controller 020–021 Program interrupt controller 024–025 Program interrupt controller 028–029 Program interrupt controller 02C–03D Prog ram interrupt controller 02E–02F Motherb[...]

  • Page 117

    6–1 0 Maintenance and Se rvice Guide Spe cificat ions 0C0–0DF Direct memor y access controller 0F0–0F0 Numeric data processor 0200–027F Motherboard resources 3B0–3BB Mobile Intel 4 Series express chipset f amily 3C0–3DF Mobile Intel 4 Series express chipset f amily 400–47F Motherboard resources 4D0–4D1 Programmab le interrupt contro[...]

  • Page 118

    Maintenance and Se rvice Gui de 7–1 7 Scre w listing This chapter provides specif ication and reference inform ation for the scre ws used in the computer . The screws listed in this chapter are av ailable in the Screw Kit, spare part number 577213-001. Phillips P M2. 0×6. 0 captive scre w Where used: 1 T wo capti ve screws that secure the hard d[...]

  • Page 119

    7–2 Maintenance and Serv ice Guide Scr ew li sting Phillips P M2.5×1 1 .0 capti ve sc re w Where used: One scre w that secures the hard driv e to the com puter (screw is secured to the hard dri ve bracket) Color Quantity Length Thread Head diameter Black 1 11.0 mm 2.5 mm 5.0 mm[...]

  • Page 120

    Scr ew listi ng Maintenance and Se rvice Gui de 7–3 Phillips P M3. 0×4. 0 sc re w Where used: 4 scre ws that secure the hard driv e bracket to the hard dri ve Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm[...]

  • Page 121

    7–4 Maintenance and Serv ice Guide Scr ew li sting Phillips P M2.5×4. 0 sc re w Where used: 1 T wo scre ws that secure the WLAN module to the computer 2 T wo scre ws that secure the WW AN module to the computer Where used: 4 scre ws that secure the displa y panel to the display enclosure Color Quantity Length Thread Head diameter Black 8 4.0 mm [...]

  • Page 122

    Scr ew listi ng Maintenance and Se rvice Gui de 7–5 Phillips P M2.5×8. 0 sc re w Where used: One scre w that secures the optical driv e to the computer Color Quantity Length Thread Head diameter Black 1 8.0 mm 2.5 mm 5.0 mm[...]

  • Page 123

    7–6 Maintenance and Serv ice Guide Scr ew li sting Slotted T orx T8M2.5×7 .0 scre w Where used: 1 T wo scre ws that secure the switch cover to the computer 2 T wo scre ws that secure the keyboard to the computer Color Quantity Length Thread Head diameter Black 14 7.0 mm 2.5 mm 5.0 mm[...]

  • Page 124

    Scr ew listi ng Maintenance and Se rvice Gui de 7–7 Where used: One scre w that secures the palm rest to the computer Where used: 4 scre ws that secure the top cover to the base enclosure Where used: 5 scre ws that secure the top cover to the base enclosure[...]

  • Page 125

    7–8 Maintenance and Serv ice Guide Scr ew li sting T or x T8M2.5×6 .0 scre w Where used: 5 scre ws that secure the display assembly to the computer Color Quantity Length Thread Head diameter Black 12 6.0 mm 2.5 mm 5.0 mm[...]

  • Page 126

    Scr ew listi ng Maintenance and Se rvice Gui de 7–9 Where used: 4 scre ws that secure the displa y bezel to the display assembly Where used: One scre w that secures the top cover to the base enclosure Where used: 2 scre ws that secure the system board to the base enclosure[...]

  • Page 127

    7–1 0 Maintenance and Se rvice Guide Scr ew li sting Phillips P M2. 0×4.0 scre w Where used: 3 scre ws that secure the optical driv e bracket to the optical dri ve Color Quantity Length Thread Head diameter Black 13 4.0 mm 2.0 mm 4.5 mm[...]

  • Page 128

    Scr ew listi ng Maintenance and Se rvice Gui de 7–1 1 Where used: 4 scre ws that secure the speakers to the switch cov er Where used: 2 scre ws that secure the modem module to the system board Where used: 4 scre ws that secure the fan to the heat sink[...]

  • Page 129

    7–1 2 Maintenance and Se rvice Guide Scr ew li sting Phillips P M2. 0×5 .0 scre w Where used: 2 scre ws that secure the switch cove r to the computer in the battery bay Color Quantity Length Thread Head diameter Black 2 5.0 mm 2.0 mm 4.5 mm[...]

  • Page 130

    Scr ew listi ng Maintenance and Se rvice Gui de 7–1 3 Phillips P M2. 0×2. 0 broadhead sc re w Where used: One scre w that secures the switch cover to the computer in the battery bay Color Quantity Length Thread Head diameter Black 1 2.0 mm 2.0 mm 6.0 mm[...]

  • Page 131

    7–1 4 Maintenance and Service Gui de Scr ew li sting Phillips P M2. 0×3. 0 sc re w Where used: 6 scre ws that secure the disp lay hinges to the display panel Where used: 3 scre ws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Silver 9 3.0 mm 2.0 mm 4.5 mm[...]

  • Page 132

    Scr ew listi ng Maintenance and Se rvice Gui de 7–1 5 Phillips P M2. 0×9 . 0 capti ve scre w Where used: One capti ve scre w that secures the fan and system boar d to the base enclosure (scre w is secured to the fan b y a C-clip) Color Quantity Length Thread Head diameter Black 7 9.0 mm 2.0 mm 5.0 mm[...]

  • Page 133

    7–1 6 Maintenance and Serv ice Guide Scr ew li sting Where used: 6 capti ve scre ws that secure the fan and heat si nk to the system board (scre ws are secured to the heat sink by C-clips)[...]

  • Page 134

    Maintenance and Se rvice Gui de 8–1 8 Bac k up and reco very Bac k up and reco very in Windo ws V ista Overvie w T o protect your information, use the Backup and Restore Ce nter to back up indi vidual files and folders, back up your entire hard dri ve (select models only), or create system restore points. In case of system f ailure, you can use t[...]

  • Page 135

    8–2 Maintenance and Serv ice Guide Back up and reco very Bac king up y our information Recov ery after a system failure is as complete as your most current backup. Y ou should create your initial backup immediately after software setup. As you add ne w softwa re and data files, you shoul d continue to back up your system on a regular basis to mai[...]

  • Page 136

    Back up and reco very Maintenance and Se rvice Gui de 8–3 Pe r f o r m i n g a r e c o v e r y In case of system failure or instability , the computer provides the follo wing tools to recover your f iles: ■ W indows reco very tools: Y ou can use the Backup and Restore Center to recov er information you have pre viously backed up. Y ou can also [...]

  • Page 137

    8–4 Maintenance and Serv ice Guide Back up and reco very Using f1 1 Ä CAUT ION: Us ing f11 completel y er ases har d dri ve conten ts and re for mats the hard dr iv e. All f iles y ou hav e created and an y softwar e installed on the computer ar e permanentl y remo ved . The f11 r ecove ry tool reins talls the oper ating sy stem and HP pr ograms[...]

  • Page 138

    Back up and reco very Maintenance and Se rvice Gui de 8–5 Bac k up and reco very in Windo ws XP Overvie w T o protect your information, use the W indows Backup utility (select models only) to back up f iles and folders or create recov ery points. In case of system failure, you can use the backup f iles to restore your computer . W indows provides[...]

  • Page 139

    8–6 Maintenance and Serv ice Guide Back up and reco very Pe r f o r m i n g a r e c o v e r y In case of system failure or instability , the computer provides the follo wing tools to recover your f iles: ■ W indows r ecovery tools (select models only): Y ou can use the W i ndows Backup utility to reco ver information you hav e previously backed[...]

  • Page 140

    Maintenance and Se rvice Gui de 9–1 9 Connec tor pin assignments Audio -in (microphone) Audio-out (h eadphone) Pin Signal 1 A udio signal in 2 A udio signal in 3G r o u n d Pin Signal 1 A udio out, left channel 2 A udio out, right channel 3G r o u n d[...]

  • Page 141

    9–2 Maintenance and Serv ice Guide Connec tor pin assi gnments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9+ 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B data 13 Hor izontal sync 14 V er tical sync 15 DDC 2B clock[...]

  • Page 142

    Connec tor pin assi gnments Maintenance and Se rvice Gui de 9–3 HDM I Pin Signal 1 TMDS data 2+ 2 TMDS data 2 shield 3 TMDS data 2- 4 TMDS data 1+ 5 TMDS data 1 shield 6 TMDS data 1- 7 TMDS data 0+ 8 TMDS data 0 shield 9 TMDS data 0- 10 TMDS clock+ 11 TMDS clock shield 12 TMDS clock- 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 +5V [...]

  • Page 143

    9–4 Maintenance and Serv ice Guide Connec tor pin assi gnments RJ- 1 1 (modem) Pin Signal 1 Unused 2T i p 3R i n g 4 Unused 5 Unused 6 Unused 7 Unused 8 Unused[...]

  • Page 144

    Connec tor pin assi gnments Maintenance and Se rvice Gui de 9–5 RJ- 45 (network) Pin Signal 1T r a n s m i t + 2T r a n s m i t - 3R e c e i v e + 4 Unused 5 Unused 6R e c e i v e - 7 Unused 8 Unused[...]

  • Page 145

    9–6 Maintenance and Serv ice Guide Connec tor pin assi gnments Univ ersal Serial Bus Pin Signal 1+ 5 V D C 2D a t a 3 Data + 4G r o u n d[...]

  • Page 146

    Maintenance and Se rvice Gui de 10 – 1 10 P ow er cord set r equirements The wide-range input feature of the computer permits it to operate from any line v oltage from 100 to 120 volts A C, or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or region where the equ[...]

  • Page 147

    10 – 2 Maintenance and S ervice Gui de P owe r co rd se t req u ire m en t s Requir ements for specific countries and r egions Country/region Accredited agency Applicable note number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands[...]

  • Page 148

    Maintenance and Se rvice Gui de 11 – 1 11 Rec ycl i ng Batter y When a battery has reached the end of its useful life, do not dispose of th e battery in general household waste. Follo w the local laws and regulations in your area for computer battery disposal. Displa y Å WA R N I N G : The bac klight contains mer cury . Cauti on must be e xer ci[...]

  • Page 149

    11 – 2 Maintenance and Serv ice Guide Recycl i ng Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w covers 1 and scre ws 2 that secure the display b ezel to the display assembly . 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel[...]

  • Page 150

    Recycl i ng Maintenance and Se rvice Gui de 11 – 3 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 . 5. Remov e all screws 1 that secure the display panel a ssembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. 7. T urn the display panel assembly upsid[...]

  • Page 151

    11 – 4 Maintenance and Serv ice Guide Recycl i ng 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight [...]

  • Page 152

    Recycl i ng Maintenance and Se rvice Gui de 11 – 5 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Å WA R N I N G : The backlight contains mercury . Exerc ise caution when re mov ing and handling the backlight to a vo id damaging this component and ca using e xposur e to the mer cury . 18. Remov e[...]

  • Page 153

    11 – 6 Maintenance and Serv ice Guide Recycl i ng 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 24. [...]

  • Page 154

    Maintenance and Se rvice Gui de Index–1 Inde x A AC adapter, spare part numbers 3–14 , 3–15 , 3–17 antennas disconnecting 4–15 , 4–17 locations 2–1 removal 4–34 , 4–35 spare part number 4–34 , 4–35 audio, product description 1–5 audio-in jack connector pinout 9–1 location 2–7 audio-out jack connector pinout 9–1 locatio[...]

  • Page 155

    Inde x–2 Maintenance and Servi ce Guide Index computer specifications 6–1 connector pinout audio-in jack 9–1 audio-out jack 9–1 external monitor port 9–2 HDMI port 9–3 headphone jack 9–1 microphone jack 9–1 modem jack 9–4 monitor port 9–2 network jack 9–5 RJ-11 jack 9–4 RJ-45 jack 9–5 USB port 9–6 connectors, service con[...]

  • Page 156

    Inde x Maintenance and Se rvice Guide Index–3 removal 4–9 spare part numbers 3–6 , 3–13 , 3–18 , 3–20 , 4–9 specifications 6–3 hard drive bay 2–10 hard drive bracket, removal 4–11 hard drive connector, removal 4–11 hard drive cover illustrated 3–12 removal 4–10 hard drive recovery 8–4 HDMI port connector pinout 9–3 loc[...]

  • Page 157

    Inde x–4 Maintenance and Servi ce Guide Index network jack connector pinout 9–5 location 2–8 numeric keypad keys 2–4 O operating system, product description 1–7 , 1–8 optical drive location 2–9 precautions 4–2 product description 1–4 removal 4–18 spare part numbers 3–6 , 3–13 , 3–18 , 4–18 specifications 6–4 , 6–5 , [...]

  • Page 158

    Inde x Maintenance and Se rvice Guide Index–5 Rubber Feet Kit, spare part number 3–6 , 3–19 , 4–6 run-in test 5–5 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 5–6 IDE (Integrated Drive Electronics) 5–6 Screw Kit, spare part number 3–14 , 3–19 screw listing 7–1 SD Card Reader 2?[...]

  • Page 159

    Inde x–6 Maintenance and Servi ce Guide Index Windows Vista operating system DVD 8–3 wireless antennas disconnecting 4–15 , 4–17 locations 2–1 removal 4–34 , 4–35 spare part number 4–34 , 4–35 wireless button 2–2 wireless light 2–5 wireless, product description 1–5 WLAN module removal 4–12 spare part numbers 3–7 , 3–8 [...]