HP (Hewlett-Packard) F4400 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP (Hewlett-Packard) F4400. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP (Hewlett-Packard) F4400 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) F4400 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) F4400 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) F4400
- nom du fabricant et année de fabrication HP (Hewlett-Packard) F4400
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) F4400
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) F4400 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) F4400 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) F4400, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) F4400, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) F4400. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    HP De skj et F44 00 All-in - One s e r ie s W indo w s H e lp[...]

  • Page 2

    HP Deskjet F4400 All-in-One series[...]

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    [...]

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    Contents 1 Get to kn ow the HP All-in-One Printer parts.................................. ....................................................... ......................... ..............3 Control panel features............................................................................... .......................... .......4 Control panel features ([...]

  • Page 5

    2 Contents[...]

  • Page 6

    1 Get to know the HP All-in-One • Printer parts • Control pane l features • Control panel fea tures (HP Deskjet F4424 All- in-One only) Printer parts 1 Control panel 2 Front access door 3 Paper-width guide for the main input tray 4 Input tray 5 Paper tray extender (also referre d to as the tray extender) 6 Paper stop 7 Cartridges 8 Glass 9 Li[...]

  • Page 7

    Control panel features 1 On : Turns the product on or off. When the product is off, a minimal amount of power is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Cancel : Stops the curre nt operation. 3 Scan : Starts a scan of an original placed on the gla ss. 4 Paper Selection : Changes the paper type set[...]

  • Page 8

    Control panel features (HP D eskjet F4424 All-in-One only) 1 On : Turns the product on or off. When the product is off, a minimal amount o f powe r is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Cancel : Stops the current operation. 3 Scan : Starts a scan of an original placed on the glass. 4 Paper Se[...]

  • Page 9

    Chapter 1 6 Get to know the HP All-in-One Get to know the HP All-in-One[...]

  • Page 10

    2P r i n t Choose a print jo b to continue. “ Print documents” on page 7 “ Print photos” on page 8 “ Print envelopes” on pa ge 10 “ Print on specialty media” on page 11 “ Print a Web page” on pa ge 17 Related topics •“ Load medi a” on page 23 •“ Recommended p apers for printing” on page 21 Print documents Most print [...]

  • Page 11

    5. Select the appropriate options for y our print job by using th e features available in th e Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily sel ect the appropriate options for your print job by choosing one of the predefi ned print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Shor[...]

  • Page 12

    7. In the Resizin g Options area, click the appropriat e paper size from the Size list . If the paper size and pa per type are not compatible, the produ ct software displays an alert and allows you t o select a different type or size. 8. In the Basi c Options area, select a high print quality, such as Best , from the Print Quality drop -down list. [...]

  • Page 13

    9. Select the Borde rless printing check box if it is not already checked. If the borderl ess paper size and paper type are not compatible, t he product software displays an alert an d allows you to select a di fferent type or size. 10. Click OK , and then click Print or OK in the Prin t dialog box. NOTE: Do not leave unu sed photo paper in the inp[...]

  • Page 14

    6. Click the Features tab, and then select the f ollowing print setting s: • Paper Type : Plain paper • Size : An appropriate envelope size 7. Select any other print set tings that you want, and the n click OK . Related topics •“ Load medi a” on page 23 •“ View the prin t resolution” on page 18 •“ Use printin g shortcuts” on p[...]

  • Page 15

    3. Push the cards in to the printer until they stop . 4. Slide the paper gu ide firmly against the edge of the cards. 5. Open the Printer Properties dialog box. 6. Click the Features tab, and then specif y the following print setti ngs: • Paper Type : Click More , click Specialty Papers , and then select an appropriat e card type. • Print Quali[...]

  • Page 16

    Print brochures 1. Slide the paper g uide all the way to the l eft. 2. Place the paper in the right side of the tray. The side to be prin ted on should face down. 3. Push the pa per into the printer until it sto ps. 4. Slide the paper guide firmly against the edge of th e paper. 5. Open the Printer Properties dialog box. 6. Click the Features tab. [...]

  • Page 17

    7. Click the Features tab, and then specif y the following print setti ngs: • Print Quality : Normal • Paper Type : Click More , and then select an ap propriate card type. • Size : An appropriate card size 8. Select any other print sett ings that you want, and then click OK . Print booklets 1. Slide the paper guide all the way to the left. 2.[...]

  • Page 18

    Print posters 1. Slide the paper g uide all the way to the l eft. 2. Place plain paper i n the right side of the tray. Th e side to be printed on should face down. 3. Push the pa per into the printer until it sto ps. 4. Slide the paper guide firmly against the edge of th e paper. 5. Open the Printer Properties dialog box. 6. Click the Features tab,[...]

  • Page 19

    Print iron-o n transfer s 1. Slide the paper guide all the way to the left. 2. Place the iron-on transfer paper in the right side of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper gu ide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Cl[...]

  • Page 20

    Print a Web page You can print a Web page fro m your Web browser on the HP All-in -One. If you use Interne t Explorer 6.0 or higher for Web browsing, you can u se HP Smart Web Printing to ensure simple, predi ctable web printing with control over what you w ant and how you want it printed. You can access HP Smart Web Printing from the toolbar in In[...]

  • Page 21

    • HP Advanced Phot o Paper • Photo Hagaki Printing in maximum dpi takes longer than printing with other setti ngs and requires a large amount of disk spa ce. To print in Ma ximum dpi mode 1. Make sure you ha ve paper loaded in the in put tray. 2. On the File me nu in your software application, cl ick Print . 3. Make sure the product is the sele[...]

  • Page 22

    Use printing shortcuts Use printing shortcuts to print with print settings that you use often. The printer soft ware has several specially d esigned printing shortcuts that a re available in the Printing Shortcuts list. NOTE: When you select a printing shortcut the ap propriate printing opt ions are automatically displa yed. You can leave them as i[...]

  • Page 23

    NOTE: Only the shortcuts th at you have created can be delet ed. The original HP shortcuts cannot be de leted. Set the default print settings If there are settin gs that you frequently use for printing, yo u might want to make them the default print sett ings so they are already set when you open t he Print dialog box from within your soft ware app[...]

  • Page 24

    3 Paper basics You can load many differen t types and sizes of paper in the HP All-in-One, in cluding letter or A4 paper, p hoto paper, transparencies, an d envelopes. This section contai ns the following topics: “ Load medi a” on page 23 Recommended papers for printing If you want the b est print quality, HP reco mmends usi ng HP papers that a[...]

  • Page 25

    paper. It features ColorLok Te chnology for less smearing, bo lder blacks, and vivid colors. It is acid-free for l onger lasting documents. HP Office Paper HP Office Pape r is a high-quality multi function paper. It is suitable for copies, drafts, memos, and ot her everyday documents. It fea tures ColorLok Technology f or less smearing, bolde r bla[...]

  • Page 26

    Load media ▲ Select a paper si ze to continue. Load small-size paper a . Slide paper-wid th guide to the left .  Slide paper-wid th guide to the left. b . Load paper.  Insert stack of photo paper into photo tra y with short edge forward an d print side down.  Slide stack of paper forw ard until it stops. NOTE: If the phot o paper you are[...]

  • Page 27

    b . Load paper.  Insert stack of paper i nto input tray with short edge forward and print side down.  Slide stack of paper f orward until it stops.  Slide paper-wi dth guide to the right unt il it stops at edge of paper. Load enve lopes a . Slide paper-width guide to the left.  Slide paper-width guide to the left. Chapter 3 24 Paper bas[...]

  • Page 28

     Remove all paper f rom the main input tray. b . Load envelo pes.  Insert one or more envelope s into far-right side of th e input tray, with envelope flaps on left an d facing up.  Slide stack of envelopes fo rward until it stops.  Slide paper-width g uide to the right against st ack of envelopes until it stop s. Load media 25 Paper ba[...]

  • Page 29

    Chapter 3 26 Paper basics Paper basics[...]

  • Page 30

    4 Scan • Scan to a computer. Scan to a computer. ▲ Do the followi ng: Single pa ge scan a . Load orig inal.  Lift lid on pro duct.  Load original p rint side down on right f ront corner of glas s. C l o s e l i d . Scan 27 Scan[...]

  • Page 31

    b . Start scan. P r e s s Scan . c . Preview an d accept.  Preview the scan ned image and accept. Related topics “ Stop the current jo b” on page 99 Chapter 4 28 Scan Scan[...]

  • Page 32

    5C o p y NOTE: If you have the HP Deskje t F4424 All-in-One (refer to the product control panel for the model numb er), see “ Copy (HP Deskjet F4424 All-in -One only)” on page 33 to le arn about that product's co py features. “ Copy text or mixed docum ents” on page 29 Copy text or mixed documents ▲ Do one of the fo llowing: 1-sided [...]

  • Page 33

    C l o s e l i d . c . Select paper type. P r e s s Paper Selection to se lect the paper typ e. d . Start cop y. P r e s s Start Copy Black . Press multiple times to incre ase the number of copies. Related topics •“ Set the copy paper type ” on page 30 •“ Stop the current jo b” on page 99 Set the copy paper type You can set the [...]

  • Page 34

    Paper type Control pa nel setting Other photo paper Photo HP Advanced Paper Plain HP All-in-One Paper Plain HP Printing Paper Plain Other inkjet paper Plain Legal Plain Related topics “ Paper basics” on page 21 (continued) Set the copy paper type 31 Copy[...]

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    Chapter 5 32 Copy Copy[...]

  • Page 36

    6 Copy (HP Deskjet F4424 All-in- One only) NOTE: To make copies, the HP All -in-One and computer must be connect ed and turned on. The H P Photosmart Software must also be installed and running on your computer prior to co pying. Refer to the label in the cartridge access area to d etermine the model number. “ Copy text or mixed docum ents” on [...]

  • Page 37

    b . Load original .  Lift lid on p roduct.  Load original prin t side down on right fron t corner of glass. C l o s e l i d . c . Select number of copies. P r e s s Number of Copies to change the num ber of copies. d . Start cop y. P r e s s Start PC Copy Black or Start PC Copy Color . Chapter 6 34 Copy (HP Deskjet F4424 All-in-One o[...]

  • Page 38

    Related topics •“ Set the copy pape r type” on page 30 •“ Stop the current job” on page 99 Copy text or mixed documents 3 5 Copy (HP Deskjet F4424 A ll-in-One only)[...]

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    Chapter 6 36 Copy (HP Deskjet F4424 All-in-One on ly) Copy (HP Deskjet F4424 All-in-One only)[...]

  • Page 40

    7 Work with cartridges • Check the es timated ink leve ls • Order ink supplies • Automatically clea n print cartridges • Manually clean print cartridges • Replace the cart ridges • Cartridge warranty information Check the estimated ink levels You can easily check the ink su pply level to determine how soon you might need to replace a ca[...]

  • Page 41

    Order ink supplies For a list of cartridge numbers, use the sof tware that came with th e HP All-in-One to find out the reorder numbe r. Find the cartridg e number 1. In the HP So lution Center, cli ck Settings , point to Print Settings , and then click Printer Toolbo x . NOTE: You can also open t he Printer Toolbox from the Print Pro perties dialo[...]

  • Page 42

    Automatically clean print cartridges If your printed pages are fa ded or if they contain ink streaks, the print cartridges might be low on ink or m ight need to be cleaned. For m ore information, see “ Check the estimated ink levels” on page 37 . If the print cart ridges are not low on ink, clean the print cartridges automaticall y. If your doc[...]

  • Page 43

    4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into d istilled water, and sq ueeze any excess water from i t . 6. Hold the print cartri dge by its sides. 7. Clean only the copp er-colored contacts. Allow t he print cartridges to dry fo r approximately t en minutes. 1 Copper-col[...]

  • Page 44

    Wait for print carriage to move to center of the product. b . Press down to release cart ridge, then remove it from slot. 3. Insert new cartridge. a . Remove cartridge f rom packaging. b . Remove plastic ta pe using pink pull tab. Replace the cartridges 4 1 Work with cartridges[...]

  • Page 45

    c . Line up colored shaped icons, then slide cartridge into slo t until it clicks int o place. d . Close cartridge door. 4. Align cartridges. Related topics •“ Choose the right cartridges” on page 38 •“ Order ink supplies” on page 38 Cartridge warranty information The HP cartridge w arranty is applicable when the pr oduct is used in its[...]

  • Page 46

    For a copy of the HP Limited Warranty Statement, see the printed d ocumentation that came with the product . Cartridge warranty information 4 3 Work with cartridges[...]

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    Chapter 7 44 Work w ith cartridges Work with cartridges[...]

  • Page 48

    8 Solve a problem This section contai ns the following topics: • HP support • Setup troubleshooti ng • Print quality trouble shooting • Print troubleshoo ting • Scan troubleshoot ing • Copy troub leshooting • Errors HP support • Support process • HP support b y phone • Additional w arranty options Support proce ss If you have a [...]

  • Page 49

    Phone support period One year of phone support is available in No rth America, Asia Pacific, and Latin America (including Mexico). To determine the duration of ph one support in Europe, the Middle East, and Africa, go to www.hp.com/ support . Standard phone com pany charges apply. Placing a call Call HP support while yo u are in front of the comput[...]

  • Page 50

    $IULFD(QJOLVKVSHD NLQJ  $IULTXHIUDQFR SKRQH   ﺮﺋﺍﺰﺠﻟﺍ $UJHQWLQD%XHQRV$ LUHV ZZZKSFRPODVRSRUWH $UJHQWLQD ZZZKSFRPODVRSR UWH $XVWUDOLD ZZZKSFRPVXSSRUW?[...]

  • Page 51

    Additional warranty options Extended service plans a re available for the HP All-i n-One at additional cost s. Go to www.hp.com/support , select your country/r egion and language, then expl ore the services and warranty area f or information about the ext ended service plans. Setup troubleshooting This section conta ins setup troubleshooting in for[...]

  • Page 52

    Solution 1: Make sure th e power cord is connected Solution: • Make sure the power cord is f irmly connected to both the product and the power adapter. Plug the power cord into a power outl et, surge protector, or pow er strip. 1 Power connection 2 Power cord and adapter • If you are using a power strip, m ake sure the power strip is on. Or, tr[...]

  • Page 53

    Cause: You pressed the On button too quickly. I connected the USB c able, but I am having prob lems using the HP All-in-One with my computer Solution: You must first instal l the software that came with t he product before connecting the U SB cable. During instal lation, do not plug in the U SB cable until prompted by th e onscreen instructions. On[...]

  • Page 54

    to the product and plu gged into a power outlet. Press the On button to turn o n the product. Cause: The product might not have been turned on. If this did not solve the issu e, try the next solution. Solution 2: Set your pr odu ct as the default printer Solution: Use the system tool s on your computer to change your product to be the default print[...]

  • Page 55

    A red X appears on the USB connect prompt Solution: Verify that the produ ct is set up properly, and then try to re-establish the connecti on. To retry the USB conne ction 1. Verify that the USB cable i s set up properly as follows: • Unplug the USB cab le and plug it in again or try pluggi ng the USB cable into a different USB p ort. • Do not [...]

  • Page 56

    The registration screen does not appear Solution: You can access the registration (Sign up now) screen from the Win dows taskbar by clicking Start , pointing to Programs or All Programs , HP , Deskjet F4400 All-in-One series , and then clickin g Product Registration . Cause: The regi stration screen did not launch automatically. Uninstall and reins[...]

  • Page 57

    To verify that t he software is properly installed, double-click the HP Soluti on Center icon on the desktop. If the H P Solution Center shows the essenti al icons ( Scan Picture and Scan Document ), the software has been properly installed . Print quality troubleshooting Use this section to solve these print qual ity problems: • Wrong, inaccurat[...]

  • Page 58

    • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the paper loaded in the input tra y • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the print er • Solution 7: Conta ct HP support Solution 1: Mak e sure you are us ing ge[...]

  • Page 59

    Store photo me dia in its original packaging i nside a resealable pla stic bag on a flat surface in a cool, dry place. Wh en you are ready to prin t, remove only the pap er you plan to use immed iately. When you have finishe d printing, return any unu sed photo paper to the pla stic bag. This will prevent the p hoto paper from curling. For more inf[...]

  • Page 60

    Aligning the prin ter can help ensure excellent print quality. To align the printer 1. Load letter , A4, or legal unused plain whi te paper into the inpu t tray. 2. In the HP So lution Center, click Settings . 3. In the Print Settings area, click Printer Toolbox . NOTE: You can also open the Printer To olbox from the Print Properties dialog box. In[...]

  • Page 61

    NOTE: HP cannot guarantee t he quality or reliability of no n-HP supplies. Product service or repairs required as a resul t of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP ink cartridge s, go to: www.hp.com/go/antic ounterfeit Cause: Non-HP ink cartridges were being u sed. If this did not so lve [...]

  • Page 62

    plan to use i mmediately. When yo u have finished printing , return any unused photo paper to the p lastic bag. This will prevent th e photo paper from curlin g. For more information, see: •“ Load medi a” on page 23 •“ Paper basics” on pa ge 21 Cause: The wrong kind of paper was loaded in th e input tray. If this did not solve the issu [...]

  • Page 63

    If this did not so lve the issue, try the next solu tion. Solution 2: Use a higher pr int quality setting Solution: Check the print qu ality setting and make sure it is not set too low. To select a print speed or quality 1. Make sure you have paper loa ded in the input tray. 2. On the Fi le menu in your software app lication, click Print . 3. Make [...]

  • Page 64

    • Solution 6: Automaticall y clean the print cartridges. • Solution 7: Conta ct HP support Solution 1: Mak e sure you are us ing genuine HP ink car tridges Solution: Check to see if your ink cartridge s a re genuine HP ink cartridges. HP recommends tha t you use genuine HP ink cartri dges. Genuine HP ink cartridges are designed and teste d with[...]

  • Page 65

    Solution 4: Use a higher pr int quality setting Solution: Check the print qu ality setting and make sure it is not set too low. To select a print speed or quality 1. Make sure you have paper loa ded in the input tray. 2. On the Fi le menu in your software app lication, click Print . 3. Make sure the product is the selected printer. 4. Click the but[...]

  • Page 66

    If this did not solve the issu e, try the next solution. Solution 6: Automatica lly clean the print cartri dges. Solution: Clean the print cartridg es. For more information, see “ Automatically clean print ca rtridges” on page 39 Cause: The print cartridge nozzles needed to b e cleaned. If this did not solve the issu e, try the next solution. S[...]

  • Page 67

    If this did not so lve the issue, try the next solu tion. Solution 2: Check th e ink levels Solution: Check the esti mated ink levels in the cartridges. NOTE: Ink level warnings and indicato rs provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartrid ge available to avoid possib[...]

  • Page 68

    For more information, see “ Automatically clean print ca rtridges” on page 39 Cause: The print cartridge nozzles needed to b e cleaned. If this did not solve the issu e, try the next solution. Solution 6: Contact HP s upport Solution: Contact HP support for service. Go to: www.hp. com/support . If prompted, choose your country/reg ion, and then[...]

  • Page 69

    Cause: The resolution of th e image was low. If this did not so lve the issue, try the next solu tion. Solution 3: Print the image in a small er size Solution: Reduce the size of the image and t hen print it. If you are printin g a photo or graphic, and the p rint size is set too high, it will be blurry or fuzzy when printed. If a digital ph oto or[...]

  • Page 70

    plan to use i mmediately. When yo u have finished printing , return any unused photo paper to the p lastic bag. This will prevent th e photo paper from curlin g. For more information, see: •“ Load medi a” on page 23 •“ Paper basics” on pa ge 21 Cause: The wrong kind of paper was loaded in th e input tray. Printouts are slante d or skewe[...]

  • Page 71

    3. Print a document with li ttle or no text. 4. Check the back of the pap er for ink. If there is still ink on the ba ck of the paper, try printing on an other page of plain paper. Cause: Ink accumulated inside the prod uct, where the back of the paper rest s during pr inting. If this did not so lve the issue, try the next solu tion. Solution 2 : W[...]

  • Page 72

    Aligning the prin ter can help ensure excellent print quality. To align the printer fr om the HP Photosmart Software 1. Load letter , A4, or legal unused plain whi te paper into the inpu t tray. 2. In the HP So lution Center, click Settings . 3. In the Print Settings area, click Printer Toolbox . NOTE: You can also open the Printer To olbox from th[...]

  • Page 73

    For more information, see: “ Load media” on page 23 Cause: A stack of enve lopes was loaded incorrectly . If this did not so lve the issue, try the next solu tion. Solution 2: Load a differen t type of envelope Solution: Do not use shiny or embossed envelo pes or envelopes that have clasps or windows. Cause: The wrong type of envelop e was load[...]

  • Page 74

    Solution 2: Try pri nting another document Solution: Try printing anot her document from the same sof tware application. If t his works, then try printing a previously saved version of the document th at is not corrupt. Cause: The docume nt was corrupt. The pages in my document came out in the wrong order Solution: Print the document in reverse ord[...]

  • Page 75

    Solution 2: Verify th e paper size setting Solution: Verify that you have selected the proper paper size setting for your project. Make sure tha t you have loaded the correct paper size in t he input tray. Cause: The paper size setting was not set correct ly for the project you were printin g. If this did not so lve the issue, try the next solu tio[...]

  • Page 76

    • Solution 2: Check for b lank pages at the end of the document • Solution 3: Load more paper in the input tra y • Solution 4: Check the prin t cartridges for protective tap e Solution 1: Ch eck the ink levels in the print cartridges Solution: Check the estima ted ink levels remainin g in the print cartridges. NOTE: Ink level warnings and ind[...]

  • Page 77

    1 Copper-colored conta c ts 2 Plastic tape with pink pull tab (must be removed befor e installing) 3 Ink nozzles under tape For more information, see: “ Replace the cartridges” on page 40 Cause: The protective plasti c tape was only partially remove d from the print cartridge. Scan troubleshooting Use this section to solve these scan problems: [...]

  • Page 78

    Cause: The original was placed incorrectly on the g lass. Scanned image i s incorrectly cropped Solution: The autocropping fe ature in the software crops anyt hing that is not part of the main image . Sometimes this might not be wh at you want. In that ca se, turn off autocropping in t he software and crop the sca nned image manually, or not at all[...]

  • Page 79

    If you are scanning an original that has graphics or artwor k surrounding the text, t he scanner mig ht not recognize the text. Text is incorre ct or missing Try the following so lutions to resolve the issue. Solut ions are listed in order, with the most likely solution f irst. If the first solution d oes not solve the problem, continue trying the [...]

  • Page 80

    • Solution 4: The p roduct does not support the pap er or envelope • Solution 5: Check for a paper jam Solution 1: Turn on the product Solution: Look at the On button lo cated on the product. If it is not lit, the p roduct is turned off. Make su re the power cord is firmly con nected to the product and plugged into a power outlet. Press the On [...]

  • Page 81

    If this did not so lve the issue, try the next solu tion. Solution 5: Check for a paper jam Solution: Clear t he paper jam. Cause: The product had a paper ja m. Parts of the o riginal do not appear or are cut off Try the following so lutions to resolve the issue. Solut ions are listed in order, with the most likely solution f irst. If the first sol[...]

  • Page 82

    can cause the product t o detect only a portion of the im age. Turn off the product, unplug the power cord, and use a soft cloth to wipe the glass and the back of the document lid. Cause: The product detected only a portion of the i mage due to dust or debris on the glass. The printout is blank Try the following sol utions to resolve the issue. Sol[...]

  • Page 83

    Cause: The print cartridges needed to be cleaned or there was insuff icient ink. Errors If the product has an error, the l ights on the product might flash, or an error messag e might appear on your co mputer screen. This secti on contains the followin g topics: • Flashing light s • Product messages • File messages • General user messages ?[...]

  • Page 84

    Attention light Estimate d Ink Level lights Number of Copies display On light Description Solution Fast blinking All ! fast blinking E Fast blinking The product has a fatal error. 1. Turn off the product. 2. Unplug the power cord. 3. Wait a minute, then plug the power co rd back in. 4. Turn on the product. If the problem persists, contact HP Suppor[...]

  • Page 85

    Attenti on light Estimate d Ink Level lights Number of Copies display On light Description Soluti on fast blinking Black ink level light On The tri-color pr int cartridge has been removed. Replace the tri-color print cartridge, or print in ink-backup mode with the black print cartridge. For more information, see “ Printing in ink- backup mode” [...]

  • Page 86

    • File not f ound • File format not supported • Invalid file name • Supported file typ es for the HP All-in-One Error reading or writi ng the file Solution: Check to see if you have the right folder and file name. Cause: The product software could not open or save the file. File not found Solution: Close some appli cations and try the task [...]

  • Page 87

    • No scan options • Out of disk space Cannot crop Try the following so lutions to resolve the issue. Solut ions are listed in order, with the most likely solution f irst. If the first solution d oes not solve the problem, continue trying the remaining soluti ons until the issue is resolved. • Solution 1: Cl ose applications that are n ot bein[...]

  • Page 88

    Out of disk space Solution: Close some appli cations and try the task agai n. Cause: There w as not enough available memory on yo ur computer to perform the task. Paper messages The following is a list of paper-rela ted error messages: • Ink is drying Ink is drying Solution: Leave the shee t in the output tray until the message disappears. If it [...]

  • Page 89

    Non-HP cartridg es installed Solution: Follow the prompts o n the computer screen to co ntinue or replace the indicated print cartridge s with genuine HP cartridges. HP recommends th at you use genuine HP print cartridges. G enuine HP print cartridges are designe d and tested with HP pr inters to help you easily produce great results, ti me after t[...]

  • Page 90

    Cause: The origi nal HP ink in the indicated prin t cartridges was depleted. Low on ink Solution: Ink level warnings and ind icators provide estimates for planni ng purposes only. When you rece ive a low-ink warnin g message, consider having a replacemen t cartridge availabl e to avoid possible printing d elays. You do not need to replace the print[...]

  • Page 91

    Incorrectly In stalled Cartridge(s) Print Cartridge(s) Missing Print cartridges m issing or not detected Try the following so lutions to resolve the issue. Solut ions are listed in order, with the most likely solution f irst. If the first solution d oes not solve the problem, continue trying the remaining soluti ons until the issue is resolved. •[...]

  • Page 92

    5. Reinsert the print cart ridge by sliding it forward into t he slot on the right. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 and 2 f or the tri-color print cartridge on the left side. Cause: The indicat ed print cartridges were instal led incorrectly. If this did not solve the issu e, try the next so[...]

  • Page 93

    7. Clean only the copp er-colored contacts. Allow the print cartridges to dry for approximatel y ten minutes. 1 Copper -colored c ontacts 2 Ink nozzles (do not clean) 8. Hold the pr int cartridge with the H P logo on top, and insert the print cart ridge back into the sl ot. Make sure you pu sh the print cartrid ge in firmly unti l it snaps into pla[...]

  • Page 94

    Check to see if your print cart ridge is still under warrant y and end of warranty date has not been rea ched. • If the end of warranty date has been reached, p urchase a new print cartrid ge. • If the end of warrant y date has not been reached, contact HP support. Go to www.hp.com/support . If prompted, choose your country/region, and then cli[...]

  • Page 95

    Print cartridges i n wrong slot Solution: Make sure the print cartridges are inst alled into the correct slots. If they are, remove and reinsert the print cart ridges and verify that they are fully insert ed and locked in pla ce. To make sure the print cartridges are in stalled correctly 1. Make sure the product is turned on. 2. Open the print cart[...]

  • Page 96

    5. Reinsert the print cart ridge by sliding it forward into t he slot on the right. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 and 2 f or the tri-color print cartridge on the left side. NOTE: If the print ca rtridges are installed in the wr ong slots and you cannot remove them from the pro duct, contac[...]

  • Page 97

    4. Remove the black print cart ridge from the slot on the right. Press down on the cartridge to release it, and then pull it tow ard you out of the slot. 1 Tri-color print car tridge 2 Black print cartridge 5. Close the print cartridge door. 6. Check to see if the e rror has been resolved. • If the erro r has been resolved, then there is a proble[...]

  • Page 98

    • Solution 1: Remove and reinsert the print cartridges • Solution 2: Clean the print cartridge co ntacts • Solution 3: R eplace the print cartrid ges Solution 1: Remove an d reinsert the print cartrid ges Solution: Remove and reinsert the pri nt cartridges and verify that they are f ully inserted and locked in place. Also, make sure the print[...]

  • Page 99

    6. Repeat steps 1 and 2 for the tri-color print cartrid ge on the left side. Cause: The indicated print cartridges were installed incorrectly. If this did not so lve the issue, try the next solu tion. Solution 2: Clean the print cartridge contacts Solution: Clean th e print cartridge contacts on the pri nt carridge(s) that are experiencing t he pro[...]

  • Page 100

    1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridg e with the HP logo on top, and insert the p rint cartridge back into the slot. M ake sure you push the print cartridge in firml y until it snaps into place. 9. Repeat if nece ssary for the other print cartridge. 10. Gently close the print cartridge door and plug the p[...]

  • Page 101

    Chapter 8 98 Solve a problem Solve a problem[...]

  • Page 102

    9 Stop the current job To stop a print job from the HP All-in-One ▲ Press Cancel on the control panel. If the print job does not stop, press C ancel again. It can take a few moments fo r printing to be cancelled. Stop the current job 9 9 Stop the current job[...]

  • Page 103

    Chapter 9 100 Stop the current job Stop the current job[...]

  • Page 104

    10 Technical information The technical specifications and international r egulatory information for t he HP A ll-in-One ar e provided in this section. For additional specifications, see the printed do cumentation that came with the HP All-in-One. This section contains the following topics: • Notice • Specifications • Environmental product ste[...]

  • Page 105

    Paper weights Plain Paper: 75 to 90 g/m² (20 to 24 lb) Envelopes: 75 to 90 g/m² (20 to 24 lb) Cards: Up to 200 g/m² (110-lb index ma ximum) Photo Paper: Up to 280 g/m² (75 lb ) Print specifications • Print speeds vary according to the complexity of the docu ment • Panorama-size printing • Method: drop-on-demand thermal inkje t • Languag[...]

  • Page 106

    • Material safety data sheets • Recycling program • HP inkjet supplies recycli ng program • Power consumption • Disposal of waste equipment by users in private households in the Europea n Union • Chemical Substances Eco-Tips HP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips below to [...]

  • Page 107

    Disposal of waste equ ipment by users in private hou seholds in the European Unio n Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of with y our other household wa ste . Instead, it is your responsib ility to dispose o[...]

  • Page 108

    1907/2006 of the European Parliament and th e Council) . A chemical information report for this product can be found at: www.hp.com/go/reach . Regulatory notices The HP All-in-One meets product requirements fr om regulato ry agencies in your country/regio n. This section contains the following topics: • Regulatory model identification number • [...]

  • Page 109

    FCC statement FCC sta tement The Unit ed States F ederal C ommunications C ommission (in 4 7 CFR 1 5 . 1 0 5) has spec ified that the follo wing noti ce be brought to the atten tion of user s of this product . This equipmen t has been tested and fo und to comply w ith the limits for a Clas s B digital dev ice , pursuant to P ar t 1 5 of the FC C Ru[...]

  • Page 110

    Notice to users in Ja pan about the power cord HP Deskjet F4 400 All-in-One seri es declaration of conform ity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRH-0801 Rev A Supplier's Name: Hewlett-Packard Company Supplier's Address: declares, that the product 20, Jia Feng Road Waigaoqiao Free Trade Zone Pu[...]

  • Page 111

    Chapter 10 108 Technical information Technical information[...]

  • Page 112

    Index A after the support period 47 B blank copy 79 scan 74 border 78 C color dull 63 connection problems HP All-in-O ne will not turn on 48 copy blank 79 missing information 78 paper types, recommended 30 specifications 102 troubleshooting 76 crop fails 84 customer support warranty 48 E enlargement 78 envelopes 69 environment Environmental product[...]

  • Page 113

    uninstall 53 start copy black 4, 5 color 4, 5 support process 45 system requirements 101 T technical information copy specifications 102 environmental specifications 101 print specifications 102 scan specifications 102 system requirements 101 text dotted lines on scan 75 incorrect format on scan 75 incorrect or missing on scan 76 jagged 68 meaningl[...]