HP (Hewlett-Packard) M2300 manuel d'utilisation
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Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP (Hewlett-Packard) M2300. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP (Hewlett-Packard) M2300 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) M2300 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) M2300 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) M2300
- nom du fabricant et année de fabrication HP (Hewlett-Packard) M2300
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) M2300
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) M2300 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) M2300 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) M2300, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) M2300, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) M2300. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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Page 1
Main tenan ce and Ser vice Gui de HP P av ili on z e2 3 00 Notebook P C Co mpaq Pr esar i o M2 300 Not ebook PC Doc ument P art Number : 3 8 3111-00 2 No vember 200 5 This guide is a troubleshooting reference used for maintaining and servicing the computer . It pro vides comprehensiv e information on identifying computer features, components, and s[...]
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Page 2
© Copyright 2005 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, Celeron, and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its propr[...]
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Page 3
Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]
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Page 4
iv Maintenance and Servi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–14 3.4 Mass Storage Devices . . . . . . . . . . . . . .[...]
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Page 5
Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . .[...]
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Page 6
vi Maintenance and Servi ce Guide Cont en ts 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index[...]
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Page 7
Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Pa vilion ze2300 Notebook PC 1 and the Compaq Presario M2300 Notebook PC 2 of fer advanced modularity , Intel® Mobile Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP P av ilion z e2 300 and Compaq Pr esario M2 300[...]
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Page 8
1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Uni versal Serial Bus ports and the follo wing components: ■ S-V ideo-out j[...]
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Page 9
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 ■ 15.0-inch XGA (1024 × 768) TFT display with ov er 16.7 million colors ■ 80-, 60-, or 40-GB high-capacity hard dri ve, v arying by computer model ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 1.0 GB ■ Microsoft® W indo ws® XP Home Edition or W indows XP Profe[...]
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Page 10
1–4 Maintenance and Servi ce Guide Produc t Descr iption ■ Connectors: ❏ External monitor port ❏ Uni versal Serial Bus (USB) v . 2.0 (up to 3 ports) ❏ RJ-11 (modem) jack ❏ RJ-45 (network) jack ❏ Audio-out (headphone) jack ❏ Audio-in (microphone) jack ❏ Po wer ❏ IEEE 1394 digital port ❏ S-V ideo-out jack (select models only) ?[...]
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Page 11
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 3. W ait approximately 5 minutes. 4. Replace the R TC battery and reassemble the computer . 5. Connect A C po wer to the computer . Do not reinsert any battery packs at this time. 6. T urn on the computer . All passwords and all CMOS settings ha ve been cleared. 1. 3 P o w e r M a n a g e [...]
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Page 12
1–6 Maintenance and Servi ce Guide Produc t Descr iption 1 .4 External Com ponen ts The external components on the front of the HP P avilion ze2300 computer are sho wn below and described in T able 1-1. F ront C omponents, HP P avilion z e2 300[...]
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Page 13
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 1 Front Components HP P avilion ze2300 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth® module (select models only), are turned on. 3P o w[...]
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Page 14
1–8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the front of the Compaq Presario M2300 computer are sho wn below and described in T able 1-2. F ront C omponents, Com paq Presar io M2 300[...]
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Page 15
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Front Components Compaq Presario M2300 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth module (selec t models only), are turned on. 3P o [...]
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Page 16
1–10 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the HP P avilion ze2300 computer are sho wn below and described in T able 1-3. R ight-Side Components , HP P av ilion z e2 300[...]
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Page 17
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 3 Right-Side Components HP P avilion ze2300 Item Component Function 1 USB por ts (1 or 2 depending on the computer model) Connect an optional USB de vice. 2 6-in-1 Digital Media Slot (select models only) Suppor ts an optional digital memor y card. 3 1394 por t (select models [...]
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Page 18
1–12 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the Compaq Presario M2300 computer are sho wn below and described in T able 1-4. R ight-Side Components , Compaq Pr esar io M2 300[...]
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Page 19
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 Ta b l e 1 - 4 Right-Side Components Compaq Presario M2300 Item Component Function 1 USB por ts (1 or 2 depending on the computer model) Connect optional USB de vices. 2 6-in-1 Memory Reader (select models only) Suppor ts an optional digital memor y card. 3 1394 por t (select models only)[...]
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Page 20
1–14 Maintenance and Servi ce Guide Produc t Descr iption The external components on the left side of the HP P avilion ze2300 computer are sho wn below and described in T able 1-5. Left-Side C omponents, HP P av ilion z e2 300[...]
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Page 21
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 Ta b l e 1 - 5 Left-Side Components HP P avilion ze2300 Item Component Function 1 P ow er connector Connects an A C adapter cable. 2 Monitor por t Connects an optional V GA monitor or projector . 3 Expansion por t 2* (select models only) Connects the computer to an optional docking de vic[...]
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Page 22
1–16 Maintenance and Servi ce Guide Produc t Descr iption The external components on the left side of the Compaq Presario M2300 computer are sho wn below and described in T able 1-6. Left-Side C omponents, Compaq Pr esar io M2 300[...]
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Page 23
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 Ta b l e 1 - 6 Left-Side Components Compaq Presario M2300 Item Component Function 1 P ow er connector Connects an A C adapter cable. 2 Monitor por t Connects an optional V GA monitor or projector . 3 Expansion por t 2* (select models only) Connects the computer to an optional docking de v[...]
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Page 24
1–18 Maintenance and Servi ce Guide Produc t Descr iption The external components on the rear panel of the HP P avilion ze2300 computer are sho wn below and described in T able 1-7. Rear P anel Components , HP P av ilion z e2 300 Ta b l e 1 - 7 Rear P anel Components HP P avilion ze2300 Item Component Function 1 Batter y ba y Holds a batter y pac[...]
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Page 25
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 The external components on th e rear panel of the Compaq Presario M2300 computer are sho wn below an described in T able 1-8. Rear P anel Components, C ompaq Pre sari o M2 300 Ta b l e 1 - 8 Rear P anel Components Compaq Presario M2300 Item Component Function 1 Batter y ba y Holds a batte[...]
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Page 26
1–20 Maintenance and Servi ce Guide Produc t Descr iption The computer ke yboard components on the HP Pa vilion ze2300 computer are sho wn below and described in T able 1-9. K eyboar d Components , HP P av ilion z e2 300[...]
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Page 27
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–21 T able 1-9 Ke yboard Components HP P avilion ze2300 Item Component Function 1 Function ke ys (12) P erf or m system and application tasks. When combined with the fn key , s evera l ke ys perform additional tasks as hotke ys. 2 caps lock ke y Enables caps loc k and tur ns on the caps lock [...]
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Page 28
1–2 2 Maintenance and Servi ce Guide Produc t Descr iption The computer ke yboard component s on the Compaq Presario M2300 computer are sho wn below and described in T able 1-10. K eyboar d Components , Compaq Pr esar io M2 300[...]
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Page 29
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 3 T able 1-10 Ke yboard Components Compaq Presario M2300 Item Component Function 1 Function ke ys (12) P erf or m system and application tasks. When combined with the Fn key , t he function ke ys perf or m additional tasks as hotke ys. 2 caps lock ke y Enables caps loc k and tur ns on the [...]
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Page 30
1–2 4 Maintenance and Servi ce Guide Produc t Descr iption The computer top components on the HP Pa vilion ze2300 are sho wn below and described in T able 1-11. T op Components, HP P av ilion z e2 300 T able 1-11 T op Components HP P avilion ze2300 Item Component Function 1 Left and right T ouchPad b uttons Function like the left and right button[...]
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Page 31
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 5 5 P ower button When the computer is ■ Off , press to tur n on the computer . ■ On, briefly press to initiate hiber nation. ■ In standby , br iefly press to resume from standby . ■ In hibernation, br iefly press to restore from hibernation. ✎ If the system has stopped respondin[...]
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Page 32
1–2 6 Maintenance and Servi ce Guide Produc t Descr iption The top components on the Compaq Presario M2300 are sho wn belo w and described in T able 1-12. T op Components, C ompaq Pres ario M2 300 T able 1-12 T op Components Compaq Presario M2300 Item Component Function 1 Left and right T ouchPad b uttons Function like the left and right buttons [...]
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Page 33
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 7 5 Wireless light (select models only) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth module (selec t models only), are turned on. 6 P ower button When the computer is ■ Off , press to tur n on the computer . ■ On, briefly press to initiate hibe[...]
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Page 34
1–2 8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the HP P avilion ze2300 are sho wn below and described in T able 1-13. Bottom Componen ts, HP P av ilion z e2 300 T able 1-13 Bottom Components HP P avilion ze2300 Item Component Function 1 Batter y ba y Holds a batter y pack. 2 Batter y pack relea[...]
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Page 35
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 9 4 Exhaust ve nts (4) Provide airflow to cool internal components. Ä T o prevent o verheating, do not ob struct v ents. Do not allow a hard surf ace, such as a printe r , or a soft surface , such as pillows , thick rugs or clothing, to bloc k airflow . 5 Optical drive Suppor ts an optica[...]
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Page 36
1–30 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the Compaq Presario M2300 are sho wn below and described in T able 1-14. Bot t om Comp on ent s, Co mp aq Presa rio M 2 300 T able 1-14 Bottom Components Compaq Presario M2300 Item Component Function 1 Batter y ba y Holds a batter y pack. 2 Batter y[...]
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Page 37
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–31 4 Exhaust ve nts (4) Provide airflow to cool internal components. Ä T o prevent o verheating, do not ob struct v ents. Do not allow a hard surf ace, such as a printe r , or a soft surface , such as pillows , thick rugs, or clothing, to b lock airflow . 5 Optical drive Suppor ts an optica[...]
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Page 38
1–3 2 Maintenance and Servi ce Guide Produc t Descr iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]
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Page 39
Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARNIN G: Only au thori z ed techni ci ans trained b y HP should r epair this equipment . All tr oubleshooting and r e pair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair . Because of the comple xity of the indi vi dual boards and suba ssemblies , do not attemp[...]
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Page 40
2–2 Maintenance and Servi ce Guide T roubleshooting Acce ssing Compute r Setup The information and settings in Computer Setup are accessed from the File, Security , T ools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the computer . Press f10 while the F10 = Based Setup message is displayed in the lo wer-left corner of t[...]
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Page 41
T roubleshooting Maintenance and Serv ice Guide 2–3 4. T o confirm the restoration, press f10 . 5. Select File > Sa ve changes and exit , and then follo w the instructions on the screen. When the computer restarts, the factory settings are restored, and any identif ication information you hav e entered is sav ed. Selecting fro m the Fi le Menu[...]
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Page 42
2–4 Maintenance and Servi ce Guide T roubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , change , or delete an HP Administrator pass word. P ow er-on password Enter , change, or delete a po wer-on passw ord. P assw ord options ■ Enable/Disab le stringent secur ity . ?[...]
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Page 43
T roubleshooting Maintenance and Serv ice Guide 2–5 Selectin g from the T ools Menu Ta b l e 2 - 3 To o l s M e n u Select T o Do This HDD Self T est options Run a quick or comprehensive self-test on an y hard drive in the system. Battery Inf or mation View inf or matio n about any batter y packs in the computer . Memor y Check ■ Run a self-tes[...]
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Page 44
2–6 Maintenance and Servi ce Guide T roubleshooting Selec ting from the Adv anced Menu Ta b l e 2 - 4 Adv anced Menu Select T o Do This Language (or press f2 ) Change the Computer Setup language. Boot options ■ Enable/Disab le MultiBoot, which sets a star tup sequence that can include most bootable de vices and media in the system. ■ Set the [...]
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Page 45
T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T roubleshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , Part 1” 2.3 “Flowchart 2.3—No Po wer , Part 2” 2.4 “Flowchart 2.4—No Po wer , Part 3” [...]
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Page 46
2–8 Maintenance and Servi ce Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart[...]
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Page 47
T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wch ar t 2. 1—Initi al T roub leshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device work- ing? Go to “Flowchart 2.17—Nonfunc- tioning Devi[...]
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Page 48
2–10 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.2—No P o w er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC [...]
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Page 49
T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc har t 2.3—No P ow e r , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n ? Check batter y by recharging it, moving it to another computer , or replacing it. Pow e r o n ? Don[...]
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Page 50
2–12 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.4—No P o w er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E D[...]
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Page 51
T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if appli[...]
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Page 52
2–14 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between computer and co mputer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vid[...]
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Page 53
T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and f[...]
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Page 54
2–16 Maintenance and Servi ce Guide T roubleshooting F lo wcha rt 2. 8 —N on fu nct i on in g D ock ing De vi ce (if applicable ) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into dock- ing device. Docking device operating[...]
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Page 55
T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connection[...]
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Page 56
2–18 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 0 —No OS Loadin g , Hard Drive, Pa r t 1 Go to “Flowchart 2.17—Nonfunction- ing Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Load- ing, Hard Drive, Pa r t 2 . ” Reseat external hard drive. OS loading? Don[...]
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Page 57
T roubleshooting Maintenance and Serv ice Guide 2–19 Flowc h ar t 2. 1 1—No OS L oa di n g , H a rd Dr ive, Pa r t 2 Load OS using Oper- ating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board.[...]
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Page 58
2–20 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2. 1 2—No OS Loadin g, Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Load- ing, Hard Drive, Pa r t 2 . ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or[...]
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Page 59
T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wch ar t 2. 1 3—No OS Loadin g , Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsyst[...]
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Page 60
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loa ding , O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunction- ing Device . ” Go to “Flowchart 2.17—Nonfunctioning Device[...]
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Page 61
T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc har t 2. 1 5—No Au dio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” [...]
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Page 62
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done [...]
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Page 63
T roubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wch ar t 2. 1 7—Nonfun c tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Rea[...]
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Page 64
2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2. 1 8—Nonfunc tionin g K e yboard Y N Keyboard operating properly? Keyboard not operating prop- erly . External device works? Replace system board. Replace system board. Connect computer to good external key- board. Reseat internal key- board connector (if applicable). Replace [...]
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Page 65
T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wch ar t 2. 1 9—N onfunc tioning P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace intern[...]
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Page 66
2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wch art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connec- tion. N Done Digital line? Network or modem jack active? Replace jack or have jack acti- vated. Connect to nondigital line. NIC/modem configured in OS? Reload drive[...]
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Page 67
Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the com[...]
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3–2 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.2 Comp uter M ajor Com ponents Comp ute r Major Componen ts, HP P av ilion z e2 300[...]
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Page 69
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna transceivers and cables) 15.0-inch, XGA TFT with BrightView , for use on HP P avilion z e2300 models 394452-001 15.0-inch, XGA TFT , f or use o[...]
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Page 70
3–4 Maintenance and Servi ce Guide Illustrated P a rts Catal og Comp ute r M ajor Components, Compaq Presar io M2 300[...]
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Page 71
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards F or use on HP P avilion ze2300 models in: Belgium Brazil Denmark Europe and The Netherlands Fr a n c e F rench Canada Germany Greece Israel Italy Ko r e a Norwa y 38[...]
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Page 72
3–6 Maintenance and Servi ce Guide Illustrated P a rts Catal og Comp ute r Major Componen ts, HP P av ilion z e2 300[...]
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Page 73
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 5 T op covers (include T ouchPad) F or use on HP P avilion ze2300 models 395139-001 F or use on Compaq Presario M2300 models 395140-001 6 Speaker assemblies F or use on HP P avili[...]
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Page 74
3–8 Maintenance and Servi ce Guide Illustrated P a rts Catal og Comp ute r M ajor Components, Compaq Presar io M2 300[...]
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Page 75
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 12 Processor s (include ther mal pad) Intel P entium M 750 (1.8 0-GHz) with 400-MHz front-side bus (FSB) Intel P entium M 740 (1.70- GHz) with 400-MHz FSB Intel P entium M 735A (1[...]
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Page 76
3–10 Maintenance and Servi ce Guide Illustrated P a rts Catal og Comp ute r Major Componen ts, HP P av ilion z e2 300[...]
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Page 77
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics Kit F or use on HP P avilion ze2300 models 382400-001 F or use on Compaq Presario M2300 models 382401-001 17a 17b 17c Includes: Hard drive cov er (includes[...]
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Page 78
3–12 Maintenance and Servi ce Guide Illustrated P a rts Catal og Comp ute r M ajor Components, Compaq Presar io M2 300[...]
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Page 79
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 19 Memory modules (266 MHz) 512-MB 381395-001 256-MB 381394-001 SD Card Memory modules 256-MB 403573-001 128-MB 403572-001 20 Optical drives (include bezel) F or use on HP P avil[...]
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Page 80
3–14 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3. 3 Miscell aneous Plas tic s Kit Miscellaneou s Pla stics K it[...]
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Page 81
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 T able 3-2 Miscellaneous Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Miscellaneous Plastics Kit F or use on HP Pa vilion ze2300 models 382400-001 F or use on Compaq Presar io M2300 models 382401-001 1 2 3 Includes: Memor y module compar tment co[...]
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Page 82
3–16 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.4 M a s s S t ora g e D evices Mass St orage De vi ces[...]
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Page 83
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 T able 3-3 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame and connector) 5400-r pm, 40 GB 4200-r pm, 80 GB 4200-r pm, 60 GB 4200-r pm, 40 GB 394453-001 381398-001 381397-001 381396-001 2 Optical drives F or use [...]
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Page 84
3–18 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.5 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 4 Miscellaneous (not illustrated) Spare P ar t Information Description Spare P ar t Number A udio Y cable 2 379452-001 HP backpac k 405527-001 HP remote control 371694-001 Logo Kits F or use on HP Pa vilion ze2300 models 382404-00[...]
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Page 85
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 Pow e r c o r d s , for use in: A ustralia and New Zealand 373979-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Brazil 373979-201 Canada, F rench Canada, Latin America, Thailand, and The United States 373[...]
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Page 86
3–20 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.6 Sequen tial P art N umber Listin g T able 3-5 Sequential Spare P ar t Number Listing Spare P ar t Number Description 309674-001 USB tra vel mouse 364727-001 USB digital drive 367759-001 Batter y pack, 6-cell, 4.4-AHr 367760-001 Batter y pack, 12-cell, 8.8-AHr 367777-001 K eyboar[...]
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Page 87
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 Spare P ar t Number Description 373026-001 Mini PCI communications mo dule, 802.11b/g Intel (f or use in the rest of the world) 373047-001 Mini PCI communications module, 802.11b/g Broadcomm (f or use in most of the world) 373048-001 Mini PCI communications module, 802.11b/g Broadco[...]
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Page 88
3–2 2 Maintenance and Servi ce Guide Illustrated P a rts Catal og Spare P ar t Number Description 380033-001 Processor , Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB (includes thermal pad) 381065-001 Display assembly , 15.0-inch, XGA TFT , f or use on HP P avilion ze2300 models (inclu des wireless antenna tr ansceivers and cables) 381066-001 Di[...]
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Page 89
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 3 Spare P ar t Number Description 381068-201 K eyboard f or use on HP P a vilion z e2300 models in Brazil 381068-331 K eyboard f or use on HP P avi lion z e2300 models in Europe and The Netherlands 381068-A41 K eyboard f or use on HP P a vilion z e2300 models in Belgium 381068-AB1 K [...]
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Page 90
3–2 4 Maintenance and Servi ce Guide Illustrated P a rts Catal og Spare P ar t Number Description 382402-001 Screw Kit f or use on HP Pa vilion ze2300 models 382403-001 Screw Kit F or use on Compaq Presario M2300 models 382404-001 Logo Kit f or use on HP P avilion ze2300 models 382405-001 Logo Kit f or use on Compaq Presario M2300 models 382407-0[...]
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Page 91
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 5 Spare P ar t Number Description 390141-001 8X D VD±RW/R and CD-R W Dual Laye r Combo Dr ive f or use on HP P avilion ze 2300 m odels (includes bezel) 390142-001 8X D VD±RW/R and CD-R W Dual Laye r Combo Dr ive f or use on Compaq Presario M2300 models (includes bezel) 390622-001 F[...]
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Page 92
3–2 6 Maintenance and Servi ce Guide Illustrated P a rts Catal og Spare P ar t Number Description 395143-001 K eyboard co ver f or use with HP P avilion ze2300 models with wireless capability 395145-001 K eyboard cov er for use wi th HP P avilion ze 2300 models without wireless capability 395436-001 Heat sink (i ncludes thermal pad) 396602-001 6-[...]
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Page 93
Maintenance and Serv ice Guide 4–1 4 Remo v al and Repl a cemen t Preliminaries This chapter provides essential information for proper and safe remov a l and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo val and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■[...]
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Page 94
4–2 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying s) aw ay f[...]
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Page 95
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enting Da mage to Re mo v able Dri v es Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before remo[...]
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Page 96
4–4 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminar ies 4.4 Pre venting Elec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many c[...]
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Page 97
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–5 4.5 P ac k agin g and T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-se[...]
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Page 98
4–6 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminar ies 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wo[...]
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Page 99
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–7 Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tableto[...]
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Page 100
4–8 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminar ies T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Even[...]
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Page 101
Maintenance and Serv ice Guide 5–1 5 Remo v al and Repl a cemen t Procedur es This chapter provides remo val and replacement procedures. There are 66 scre ws, in 8 different sizes, that must be remo ved, replaced, or loosened when servicing the computer . Make special note of each scre w size and location during remov al and replacement. Refer to[...]
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Page 102
5–2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Seri al Nu mber Location[...]
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Page 103
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disasse mbl y Sequence C hart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassembly Batter y pack 0 5.4 Ha[...]
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Page 104
5–4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures Section Description # of Screws Remo ved 5.12 Displa y Assembly HP P avilion ze2300 = 4 Compaq Presario M2300 = 6 5.13 Base Enclosure HP P avilion ze2300 = 23 Compaq Presario M2300 = 25 5.14 RT C B a t t e r y 0 5.15 Speaker Assemb ly 0 5.16 Heat Sink 3 5.17 Fa n 2 5.18 Proce[...]
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Page 105
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing th e Co mpu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syste[...]
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Page 106
5–6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer .) c. Lift the front edge of the battery pack 2 up and swing it back. d. Remov e the battery pack. Re mov ing the Battery P ack Re verse the abov e pro[...]
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Page 107
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 1. Position the computer with the rear panel to ward you. 2. Loosen the two PM2.0×5.0 scre ws 1 that secure the hard dri ve cov er to the computer . 3. Lift the right side of the cov er 2 and swing it to the left. 4. Remov e the hard driv e cov er . ✎ The hard dri ve cov [...]
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Page 108
5–8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. Grasp the mylar tab 1 and lift the hard dri ve until it disconnects from the computer . 6. Remov e the hard driv e 2 from the hard driv e bay . Re mov ing the Hard Dr i ve[...]
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Page 109
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–9 7. Remov e the four PM2.5×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve. 8. Lift the frame 2 up to remov e if from the hard dri ve. 9. Slide the hard dri ve connector 3 to ward you and remov e it. Re mov ing the Hard Dr i ve F r ame and Connect or Re ver[...]
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Page 110
5–10 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 5 C o m p u t e r Fe e t The computer feet are adhesi ve-backed rubber pads. The feet are av ailable using spare part number 408482-001. The feet attach to the base enclosure as illustrated belo w . Rep l a ci n g t h e Co m p ut e r Fe et[...]
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Page 111
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–11 5 .6 Optical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). Optical Drive Spare P ar t Number Information F or use on HP Pa vilion ze2300 models: 8X D VD-ROM driv e 24X D VD/CD-RW Combo Driv e 8X D VD±RW/R and CD-R W Dual Lay er Combo Dr ive 381399-001 381[...]
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Page 112
5–12 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the PM2.0×7.0 screw 1 that secures the optical dri ve to the computer . 3. Insert a thin tool, such as a paper clip 2 , into the media tray release hole. (The optical dri ve media tray releases from the optical dri ve.) 4. Use the media tray frame to slide the op[...]
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Page 113
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–13 5. 7 M e m o r y M o d u l e 1. Prepare the computer for disassembly (refer to Section 5.3 ). Memory Module Spare Part Number Information 512-MB 381395-001 256-MB 381394-001 and 403573-001 128-MB 403572-001[...]
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Page 114
5–14 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Position the computer with the rear panel to ward you. 3. Loosen the two PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 4. Lift the rear edge of the memory module compartment cove r 2 up and swing it to ward you. 5. Remov e the mem[...]
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Page 115
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–15 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises aw ay from the computer .) 7. Slide the module 2 away from the sock et at an angle. ✎ Memory modules are designed with a security notc[...]
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Page 116
5–16 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .8 Mini PCI Communi ca tions Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment cove r ( Section 5.7 ). 3. Position the computer with the front to ward you. Mini PCI Communications Module Spare P ar t Number Information[...]
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Page 117
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–17 4. Loosen the PM2.0×5.0 scre w 1 that secures the Mini PCI compartment cov er to the computer . 5. Lift the rear edge of the Mini PCI compartment cov er 2 up and then swing it to ward you. 6. Remov e the Mini PCI compartment cov er . ✎ The Mini PCI compartment cov er is [...]
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Page 118
5–18 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ Before disconnecting the cables, make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications module. 7. Disconnect the wireless antenna cables 1 from the Mini PCI communications module. 8. Spread the two retaining tabs 2 tha[...]
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Page 119
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–19 5 .9 K e yboard Co ver 1. Prepare the computer for disassembly ( Section 5.3 ). 2. T urn the computer upside down with the rear panel to ward you. Ke yboard Co ver Spare P ar t Number Information F or use on HP Pa vilion ze2300 models with wireless capability (includes wire[...]
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Page 120
5–20 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Remov e the two PM2.0×8.0 scre ws that secure the keyboard cov er to the computer . Re mov ing the K eyboar d Cov er Sc re ws[...]
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Page 121
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–21 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Insert a flat blade tool into the ke yboard cover notches behind the f4 , f12 , and insert keys 1 and lift up 2 until the k eyboard cov er disengages from the[...]
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Page 122
5–2 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 0 LED Board 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.9 ). LED Board Spare P ar t Number Information F or use on HP Pa vilion ze2300 models F or use on Compaq Presar io M2300 models 382415-001 382907-001[...]
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Page 123
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 3. Release the zero insertion force (ZIF) connector to which the ke yboard cable is connected and disconnect the keyboard cable 1 from the system board. 4. Remov e the two PM2.0×4.0 scre ws 2 that secure the LED board to the computer . 5. Remov e the LED board 3 . Re mov [...]
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Page 124
5–2 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 1 Keyb o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard co ver ( Section 5.9 ). Ke yboard Spare P ar t Number Information F or use on HP Pa vilion ze2300 models in: Belgium Brazil Denmark Europe and The Netherlands F rance F renc[...]
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Page 125
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 3. Remov e the four PM2.0×3.0 screws that secure the k eyboard to the computer . Re mov ing the K eyboar d Scr ew s[...]
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Page 126
5–2 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. Lift the rear edge of the ke yboard and swing it toward you until it rests on the palm rest. Rel e a s i ng t h e Keybo a rd[...]
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Page 127
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 5. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 6. Remov e the keyboard. Disconnecting the K ey boar d Cable Re verse the abov e procedure to install the ke yboard.[...]
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Page 128
5–2 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 2 Displa y Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Memory module compartment cov er ( Section 5.7 ) b . Mini PCI compartment cov er ( Section 5.8 ) c. K eyboard cov er ( Section 5.9 ) d. K eyboard ( Se[...]
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Page 129
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 2. T urn the computer upside down with the front panel to ward you. 3. Disconnect the wireless antenna cables from the Mini PCI communications module 1 . 4. Remov e the cables from the clip 2 in the base enclosure. Disconnecting and R emo ving the W ire less Ante nna Cable[...]
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Page 130
5–30 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. T urn the computer display-side up with the front toward you. 6. Open the display . 7. Disconnect the display cable 1 from the system board. 8. Remov e the wireless antenna cables from the clips 2 in the top cov er . Disconnecting the Displa y Cables[...]
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Page 131
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–31 Ä CAUT ION: Support the display a ssembl y when r emov i ng the follo wing scr ew s. F ailure t o follo w this cautio n can result in damage to the displa y assembl y . ✎ Steps 9 and 10 apply only to HP Pa vilion ze2300 models. See steps 11 and 12 in this section for inf[...]
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Page 132
5–3 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures Ä CAUT ION: Support the display a ssembl y when r emov i ng the follo wing scr ew s. F ailure t o follo w this cautio n can result in damage to the displa y assembl y . ✎ Steps 11 and 12 apply only to Compaq Presario M2300 models. 11. Remov e the six PM2.0×7.0 screws 1 [...]
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Page 133
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 5. 1 3 B a s e E n c l o s u r e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov [...]
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Page 134
5–34 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ Steps 3 through 5 apply only to HP Pa vilion ze2300 models. See steps 6 through 8 in this section for information on removing the base enclosure scre ws on Compaq Presario M2300 models. 3. Remov e the three PM2.0×8.0 screws 1 and the tw o PM2.0×4.0 scre ws 2 that secur[...]
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Page 135
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 4. T urn the computer upside down with the front panel to ward you. 5. Remov e the following: 1 Fi ve PM2.0×16.0 scre ws that secure the base enclosure the computer 2 Se ven PM2.0×8.0 scre ws that secure the base enclosure the computer 3 Six PM2.0×4.0 scre ws that secur[...]
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Page 136
5–3 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ Steps 6 through 8 apply only to Compaq Presario M2300 models. 6. Remov e the six PM2.0×8.0 screws 1 and the PM2.0×4.0 scre w 2 that secure the base enclosure to the computer . Remo ving the Base Enc losur e Scr e ws, P art 1, Compaq Pr esar io M2 300 Models Only[...]
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Page 137
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 7. T urn the computer upside down with the front panel to ward you. 8. Remov e the three PM2.0×4.0 screws 1 and the f ifteen PM2.0×8.0 scre ws 2 that secure the base enclosure to the computer . Remo ving the Base Enc losur e Scr e ws, P art 2 , Compaq Pr esar io M2 300 M[...]
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Page 138
5–38 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ Steps 9 and 10 apply to both HP Pa vilion ze2300 and Compaq Presario M2300 models. 9. Lift the rear edge of the base enclosure 1 until it disengages from the computer . 10. Slide the base enclosure 2 back and remov e it. Remo ving the Base Enc losur e Re verse the abov e[...]
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Page 139
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 5. 1 4 R TC B a t t e r y ✎ The R TC battery is spared with the system board spare part kits. If the battery needs to be replaced, use an “ML1220” model battery . 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dr[...]
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Page 140
5–40 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the R TC battery from the socket on the system board. Re mov ing the RT C Bat tery Re verse the abov e procedure to install the R TC battery . Make sure the battery is installed with the “+” side facing up.[...]
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Page 141
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–41 5 . 1 5 Speak er Asse mbly 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er ( Se[...]
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Page 142
5–4 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remov e it from the top cov er . Remo ving the Speak er Assembly Re verse the abov e procedure to install the speaker assembly .[...]
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Page 143
Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 5 . 1 6 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er ( Section [...]
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Page 144
5–44 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Disconnect the fan cable 1 from the system board. 3. Remov e the three PM2.0×4.0 screws 2 that secure the heat sink to the top cov er . 4. Remov e the heat sink 3 . Re mov ing the Heat Sink Re verse the abov e procedure to install the heat sink.[...]
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Page 145
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 5. 1 7 F a n 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er ( Section 5.8 ) e[...]
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Page 146
5–46 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Remov e the two PM2.0×4.0 scre ws 1 that secure the fan to the heat sink. 4. Remov e the fan 2 . Re mov ing the F an Re verse the abov e procedure to install the fan.[...]
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Page 147
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 5. 1 8 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er ( Sec[...]
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Page 148
5–48 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. T urn the processor locking screw 1 one-quarter turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Remo ving[...]
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Page 149
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 9 5. 1 9 B a t t e r y C o n n e c t o r B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI [...]
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Page 150
5–50 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Remov e the PM2.0×4.0 screw that secures the battery connector board to the top cov er . Re mov ing the Battery Connector Boar d Scr ew[...]
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Page 151
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–51 4. T urn the top cover upside do wn with the front panel to ward you. 5. Remov e the PM2.0×4.0 screw 1 that secures the battery connector board to the top cov er . 6. Slide the battery connector board 2 to ward the rear panel until it disconnects from the system board. 7. [...]
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Page 152
5–5 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 2 0 P owe r C o n n e c t o r B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compart[...]
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Page 153
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 3 2. Remov e the two PM2.0×4.0 scre ws 1 that secure the power connector board to the top cov er . 3. Slide the po wer connector board 2 tow ard the rear panel until it disconnects it from the system board. 4. Remov e the power connector board 3 . Re mov ing the P ow er Con[...]
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Page 154
5–54 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .2 1 USB/S - Vid eo Controller B oard ✎ This section applies only to full-featured models. 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module com[...]
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Page 155
Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 2. Remov e the PM2.0×4.0 screw 1 that secures the USB/S-V ideo controller board to the top cov er . 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remov e the USB/S-V ideo controller board. Remo ving the USB/S-V ideo C ontroller Boa[...]
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Page 156
5–5 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .2 2 Bluetooth Module ✎ This section applies only to full-featured models. 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. Memory module compartment cov er[...]
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Page 157
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 3. Remov e the two PM1.5×3.5 scre ws 1 that secure the Bluetooth module to the USB/S-V ideo controller board. 4. Disconnect the Bluetooth module cable 2 from the USB/S-V ideo controller board. 5. Remov e the Bluetooth module 3 . Remo ving the Bluetooth Module Re verse the[...]
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Page 158
5–5 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 23 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory m[...]
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Page 159
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical driv e ( Section 5.6 ) c. K eyboard cov er ( Section 5.9 ) d. LED board ( Section 5.10 ) e. K eyboard ( Section 5.11 ) f. Display assemb[...]
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Page 160
5–60 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the T ouchP ad Cable[...]
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Page 161
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–61 4. T urn the top cover upside do wn with the front to ward you. ✎ Step 5 applies only to HP Pa vilion ze2300 models. See step 6 in this section for information on removing the system board scre ws on Compaq Presario M2300 models. 5. Remov e the two PM2.0×4.0 scre ws that[...]
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Page 162
5–6 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ Step 6 applies only to Compaq Presario M2300 models. 6. Remov e the four PM2.0×4.0 screws that secure the system board to the top cov er . ola Re mov ing the S ys tem Boar d Scr e ws, Compaq Pr esar io M2 300 Models Only[...]
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Page 163
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–6 3 7. Flex the left edge of the top co ver 1 out until the 1394 connector 2 disengages from the top cov er . 8. Lift the left side of the system board 3 until the 1394 connector is clear . 9. Flex the front edge of the top co ver 4 until the audio connectors 5 and LED section[...]
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Page 164
5–64 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 10. Slide the system board to the left at an angle and remov e it. Re mov ing the S ys tem Board Re verse the abov e procedure to install the system board.[...]
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Page 165
Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions HP P avilion z e2300 Height (varies from front to bac k) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in Compaq Presario M2300 Height (varies from front to ba[...]
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Page 166
6–2 Maintenance and Servi ce Guide Spe cificat ions T emperature Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoper[...]
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Page 167
Specific at ions Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.0-inch, XGA, Displa y Dimensions Height Width Diagonal 22.9 cm 30.0 cm 38.1 cm 9.0 in 11.8 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical [...]
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Page 168
6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A T [...]
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Page 169
Specific at ions Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V o ltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°[...]
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Page 170
6–6 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 5 D VD±R W /R and CD-R W Dual La yer Combo Drive Applicable disc Read: DV D - R , DV D - R W, DV D - R O M (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD[...]
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Page 171
Specific at ions Maintenance and Serv ice Guide 6–7 Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V rms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA [...]
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Page 172
6–8 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 6 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n) CD-[...]
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Page 173
Specific at ions Maintenance and Serv ice Guide 6–9 Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V rms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA [...]
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Page 174
6–10 Maintenance and Servi ce Guide Spe cificat ions T able 6-7 8X D V D-ROM Drive Applicable disc D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 i[...]
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Page 175
Specific at ions Maintenance and Serv ice Guide 6–11 T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 512 KB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s at[...]
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Page 176
6–12 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 8 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5 A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned[...]
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Page 177
Specific at ions Maintenance and Serv ice Guide 6–13 Ta b l e 6 - 9 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Quick Launch b uttons IRQ2 Cascaded IRQ3 USB2 Enhanced Ho st Controller—24CD IRQ4 COM1 IRQ5* Cone xant AC—Link A udio SMBus Controller—24C3 Data F ax Modem with Smar tCP IRQ6 Diskette drive IRQ7* P arall[...]
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Page 178
6–14 Maintenance and Servi ce Guide Spe cificat ions Hard ware IRQ System Function IRQ12 Synaptics PS/2 por t pointing device IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y IDE channel IRQ17 Conexant A C -Link Audio IRQ17 Soft V90 Data F ax Modem with Smar tCP IRQ17 A Ti Mobility Radeon Xpress 200 Series IRQ19 Standard E[...]
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Page 179
Specific at ions Maintenance and Serv ice Guide 6–15 T able 6-10 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direc t memor y access controller 0x00000020-0x00000021 Program mable interrupt controller 0x0000002E-0x0000002F S ystem board resources 0x00000040-0x[...]
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Page 180
6–16 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0x000001F0-0x000001F7 Primar y IDE Channel 0x00000220-0x0000022F S ystem board resources 0x00000274-0x00000277 ISAPNP Read Data P or t 0x00000279-0x00000279 ISAPNP Read Data P or t 0x00000280-0x00000293 S ystem board resources 0x000003[...]
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Page 181
Specific at ions Maintenance and Serv ice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 0x00000C6F-0x00000C6F S ystem board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI b us 0x00000F40-0x00000F47 S[...]
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Page 182
6–18 Maintenance and Servi ce Guide Spe cificat ions T able 6-11 System Memory Map Memory Map Address (he x) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI br idge 0xD4100000-0xD41FFFFF A TI MOBILITY RADEON Xpress 200 Ser ies 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI bridge 0xD8000000-0xDBFFFFFF A TI MO[...]
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Page 183
Specific at ions Maintenance and Serv ice Guide 6–19 Memory Map Address (he x) System Function (shipping configuration) 0xD4208000-0xD42087FF T exas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4200000-0xD4203FFF T e xas Instr uments OHCI Compliant IEEE 1394 Host Controller 0xD4204000-0xD4205FFF Broadcomm 802.11b/g WLAN 0xFFEFF000-0xFF[...]
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Page 184
6–20 Maintenance and Servi ce Guide Spe cificat ions Memory Map Address (he x) System Function (shipping configuration) 0xD4209400-0xD42094FF Realtek R TL81 39/810x F amily F ast Ethernet NIC 0xD4003400-0xD40034FF Cone xant AC-Link A udio 0xD4003800-0xD40038FF SoftV90 Data F ax Modem with Smar tCP 0xFEC00000-0xFEC00FFF System board resources 0xFE[...]
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Page 185
Maintenance and Serv ice Guide A–1 A Conn ec tor P in A ssi gnm ents Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]
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Page 186
A–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]
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Page 187
Connector P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]
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Page 188
A–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 1 2 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]
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Page 189
Connector P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]
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Page 190
A–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 6 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]
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Page 191
Maintenance and Serv ice Guide B–1 B P o w er C ord Set Requirem ents 3-Con duc tor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is[...]
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Page 192
B–2 Maintenance and Servi ce Guide P ow er Cord Set R equirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible for[...]
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Page 193
P ow er Cor d Set Requirements Maintenance and Serv ice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicab le Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n M[...]
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Page 194
B–4 Maintenance and Servi ce Guide P ow er Cord Set R equirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conducto[...]
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Page 195
Maintenance and Serv ice Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kits, spare part numbers 382402-001 (for use on HP Pa vilion ze2300 models) and 382403-001 (for use on Compaq Presa[...]
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Page 196
C–2 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 . 0×5 .0 Sc r ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the har d drive co ver to the computer (screws are captured on the co ver b y C clips; documented in Section 5[...]
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Page 197
Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 Phillips P M2 . 5×4.0 Sc r ew L ocations Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.4 ) mm[...]
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Page 198
C–4 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 . 0×7 .0 S cr ew L ocation Ta b l e C - 3 Phillips PM2.0×7.0 Screw Color Qty . Length Thread Head Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.6 ) mm[...]
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Page 199
Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Phillips P M2 . 0×7 .0 S cr ew L ocations Ta b l e C - 3 Phillips PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y asse mbly on the HP P avilion ze2300 computer (documented in Section 5.12 ) mm[...]
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Page 200
C–6 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 . 0×7 .0 S cr ew L ocations Ta b l e C - 3 Phillips PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the displa y asse mbly on the Compaq Presario M2300 computer (documented in Section 5.12 ) mm[...]
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Page 201
Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips P M2 . 0×8. 0 Scr e w Locations Ta b l e C - 4 Phillips PM2.0×8.0 Screw Color Qty . Length Thread Head Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the k eyboard co ver to the computer (documented in Section 5.9 ) mm[...]
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Page 202
C–8 Maintenance and Serv ice Guide Scr ew Listing 2 Phillips P M2 . 0×8. 0 Scr e w Locations Ta b l e C - 4 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure to the comp uter on the HP P avilion ze2300 (documented in Section 5.13 ) mm[...]
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Page 203
Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 Phillips P M2 . 0×8. 0 Scr e w Locations Ta b l e C - 4 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 7 screws that secure the base enclosure to the comp uter on the HP P avilion ze2300 (documented in Section 5.13 ) mm[...]
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Page 204
C–10 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×8. 0 Scr e w Locations Ta b l e C - 4 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the base enclos ure on the Compaq Presario M2300 (documented in Section 5.13 ) mm[...]
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Page 205
Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Phillips P M2 . 0×8. 0 Scr e w Locations Ta b l e C - 4 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 33 8.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base encl osure on the Compaq Presario M2300 (documented in Section 5.13 ) mm[...]
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Page 206
C–12 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board to the computer (documented in Section 5.10 ) mm[...]
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Page 207
Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclos ure to the HP P avilion ze2300 (documented in Section 5.13 ) mm[...]
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Page 208
C–14 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the base enclos ure to the HP P avilion ze2300 (documented in Section 5.13 ) mm[...]
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Page 209
Sc rew Li s t i n g Maintenance and Serv ice Guide C–15 Phillips P M2 . 0×4.0 S cr ew L ocation Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the base encl osure to the Compaq Presario M2300 (documented in Section 5.13 ) mm[...]
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Page 210
C–16 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclos ure on the Compaq Presario M2300 (documented in Section 5.13 ) mm[...]
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Page 211
Sc rew Li s t i n g Maintenance and Serv ice Guide C–17 Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 1 Three screws that secure the heat sink to the computer (documented in Section 5.16 ) 2 One screw that secures the b[...]
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Page 212
C–18 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the f an to the heat sink (documented in Section 5.17 ) mm[...]
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Page 213
Sc rew Li s t i n g Maintenance and Serv ice Guide C–19 Phillips P M2 . 0×4.0 S cr ew L ocation Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the batter y connector board to computer (documented in Section 5.19 ) mm[...]
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Page 214
C–20 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the system bo ard on the HP P avilion ze2300 (documented in Section 5.23 ) mm[...]
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Page 215
Sc rew Li s t i n g Maintenance and Serv ice Guide C–21 Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 30 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system boar d on the Compaq Presario M2300 (documented in Section 5.23 ) mm[...]
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Page 216
C–2 2 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×3. 0 Scr ew L ocations Ta b l e C - 6 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 4 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the k eyboard to the computer (documented in Section 5.11 ) mm[...]
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Page 217
Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 3 Phillips P M2 . 0×16. 0 Sc re w Locati ons Ta b l e C - 7 Phillips PM2.0×16.0 Screw Color Qty . Length Thread Head Width Black 5 16.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the base enclos ure on the HP P avilion ze2300 (documented in Section 5.13 ) mm[...]
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Page 218
C–2 4 Maintenance and S ervice Guide Scr ew Listing Phillips P M1.5×3 . 5 Scr ew L ocations Ta b l e C - 8 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth modu le to the computer (documented in Section 5.22 ) mm[...]
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Page 219
Maintenance and Serv ice Guide D–1 D Disp l ay Compon ent Recy c ling Å W ARNIN G: The bac klight contains mer cury . Caution should be ex er c ised when r emov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury . Ä CAUT ION: The pr ocedures in this appe ndix can r esult in damage to display[...]
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Page 220
D–2 Maintenance and Servi ce Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The procedures provided in this app[...]
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Page 221
Display C omponent R ecyc ling Maintenance and Serv ice Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Remo ving the Displa y Bez el Scr e w Co ver s and Scr ew s[...]
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Page 222
D–4 Maintenance and Servi ce Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . Remo ving the Displa y Bez el[...]
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Page 223
Display C omponent R ecyc ling Maintenance and Serv ice Guide D–5 4. Disconnect all LCD panel cables 1 from the display in verter and remov e the in verter 2 . Remo ving the Displa y Inv erter[...]
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Page 224
D–6 Maintenance and Servi ce Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure. Re mov ing the L CD P anel[...]
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Display C omponent R ecyc ling Maintenance and Serv ice Guide D–7 7. T urn the LCD panel upside down. 8. Remov e all screws that secure the LCD panel frame to the LCD panel. Re mov ing the L CD P a nel F r ame Scr e ws[...]
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D–8 Maintenance and Servi ce Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remov e the LCD panel frame 2 from the display panel. Re mov ing the L CD P a nel F r ame[...]
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Display C omponent R ecyc ling Maintenance and Serv ice Guide D–9 11. Remov e the screws 1 that secure the backlight co ver to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r . Re mov ing the Backligh t Co ver[...]
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D–10 Maintenance and Serv ice Guide Display C omponent Recy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel. Re leasing the Backli ght Cables[...]
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Display C omponent R ecyc ling Maintenance and Serv ice Guide D–11 16. T urn the LCD panel upside down. 17. Remov e the backlight frame from the LCD panel. Re mov ing the Backligh t Fr ame[...]
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D–12 Maintenance and Serv ice Guide Display C omponent Recy cling Å W ARNIN G: The bac klight contains mer cury . Caution should be ex er c ised when r emov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backligh t[...]
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Display C omponent R ecyc ling Maintenance and Serv ice Guide D–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Re leasing the L C D P ane[...]
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D–14 Maintenance and Serv ice Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the backlight and LCD panel.[...]
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Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–11 , 1–13 6-in-1 Digital Media Slot 1–11 6-in-1 Digital Media Slot light 1–11 , 1–25 6-in-1 Memory Reader 1–13 6-in-1 Memory Reader light 1–13 , 1–27 A AC adapter, spare part number 3–18 , 3–20 , 3–26 arrow keys 1–21 , 1–23 audio troubleshooting 2–23 audio Y ca[...]
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Index–2 Maintenance and S ervice Guide Index components bottom 1–28 , 1–30 front 1–6 , 1–8 keyboard 1–20 , 1–22 left-side 1–14 , 1–16 rear 1–16 , 1–18 , 1–19 right-side 1–10 , 1–12 top 1–24 , 1–26 computer feet illustrated 3–14 locations 5–10 spare part number 3–15 , 3–26 Computer Setup Advanced Menu 2–6 Fi[...]
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Index Maintenance and Serv ice Guide Index–3 DVD-ROM drive OS loading problems 2–22 precautions 4–3 removal 5–11 spare part number 3–13 , 3–17 , 3–23 , 5–11 specifications 6–10 E electrostatic discharge 4–4 , 4–8 exhaust vents 1–18 , 1–19 , 1–29 , 1–31 expansion port 2 1–15 , 1–17 external monitor port location 1?[...]
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Index–4 Maintenance and S ervice Guide Index heat sink removal 5–43 spare part number 3–7 , 3–26 , 5–43 hinge cover, spare part numbers 3–3 , 3–24 , 5–28 I I/O address specifications 6–15 IDE drive light 1–7 , 1–9 interrupt specifications 6–13 K keyboard removal 5–24 spare part numbers 3–5 , 3–20 , 3–22 , 3–23 , 3?[...]
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Index Maintenance and Serv ice Guide Index–5 modem jack location 1–15 , 1–17 pin assignments A–5 modem, troubleshooting 2–28 monitor port location 1–15 , 1–17 pin assignments A–4 mouse, spare part number 3–18 , 3–20 mute button 1–25 , 1–27 mute light 1–25 , 1–27 N network jack location 1–15 , 1–17 pin assignments A?[...]
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Index–6 Maintenance and S ervice Guide Index removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–10 , 1–12 RJ-11 jack location 1–15 , 1–17 pin assignments A–5 RJ-45 jack location 1–15 , 1–17 pin assignments A–2 S Screw Kit, spare part number 3–18 , 3–24 screw listing C–1 SD Card memory module, sp[...]
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Index Maintenance and Serv ice Guide Index–7 nonfunctioning device 2–16 , 2–25 OS loading 2–17 overview 2–1 pointing device 2–27 power 2–10 video 2–14 U Universal Serial Bus (USB) port location 1–11 , 1–13 , 1–15 , 1–17 pin assignments A–1 USB digital drive, spare part number 3–17 , 3–20 USB travel mouse, spare part nu[...]