HP (Hewlett-Packard) nx6325 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation HP (Hewlett-Packard) nx6325. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel HP (Hewlett-Packard) nx6325 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP (Hewlett-Packard) nx6325 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP (Hewlett-Packard) nx6325 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP (Hewlett-Packard) nx6325
- nom du fabricant et année de fabrication HP (Hewlett-Packard) nx6325
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP (Hewlett-Packard) nx6325
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP (Hewlett-Packard) nx6325 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP (Hewlett-Packard) nx6325 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP (Hewlett-Packard) en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP (Hewlett-Packard) nx6325, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP (Hewlett-Packard) nx6325, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP (Hewlett-Packard) nx6325. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Main tenan ce and Ser vice Gui de HP C ompaq nx6 3 2 5 No tebook P C HP C ompaq nx6 315 Notebook PC Doc ument P art Number: 417 9 6 7 -001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi ve information on identifying computer features, components, and spare parts; trouble[...]

  • Page 2

    © Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. AMD, Sempron, T urion, and combinations thereof, are trademarks of Advanced Micro De vices, Inc. Bluetooth is a trademark owned b y its proprietor and used by He wlett-Packard Company under license. Intel [...]

  • Page 3

    Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

  • Page 4

    iv Maintenance and Servi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12 3.4 Cable Kit . . . . . . . . . . . . . . [...]

  • Page 5

    Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Hard Drive . . . . . . . . . . . . . . . .[...]

  • Page 6

    vi Maintenance and Servi ce Guide Cont en ts 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index[...]

  • Page 7

    Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Compaq nx6325 Notebook PC and HP Compaq nx6315 Notebook PC offer adv anced modularity , AMD T u rion™ Mobile 64 T echnology and Mobile AMD Sempron™ processors, and extensi ve multimedia support. HP Compaq nx6 3 2 5 Notebook PC and HP Compaq nx6 315 Notebook PC[...]

  • Page 8

    1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 F e a t u r e s ■ The follo wing processors are av ailable, varying b y computer model: ❏ AMD T urion 64 ML-60 (2.00-GHz) ❏ AMD T urion 64 ML-56 (1.80-GHz) ❏ AMD T urion 64 ML-52 (1.60-GHz) ❏ AMD T urion 64 ML-50 (1.60-GHz) ❏ Mobile AMD Sempron 3500+ (1.80-GHz) ❏ Mobile AM[...]

  • Page 9

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 ■ External 65-watt A C adapter with 3-wire power cord ■ 6-cell Li-Ion battery ■ Stereo speakers ■ V olume up, volume mute, and v olume do wn buttons ■ Support for the follo wing optical driv es: ❏ D VD±R W and CD-R W Combo Driv e with LightScribe ❏ D VD±R W and CD-R W Combo[...]

  • Page 10

    1–4 Maintenance and Servi ce Guide Produc t Descr iption 1 .2 Resettin g t he C omp uter If the computer you are servicing has an unkno wn password, follo w the steps below to reset the passw ord. These steps also clear CMOS. ✎ The follo wing steps will not clear an unknown password if the stringent security option has been enabled in the BIOS.[...]

  • Page 11

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power . The computer supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for [...]

  • Page 12

    1–6 Maintenance and Servi ce Guide Produc t Descr iption 1 .4 External Compon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F ront C omponents Ta b l e 1 - 1 Front Components Item Component Function 1 Displa y release latch Opens the computer . 2 Wireless light On: An integrat ed wireless[...]

  • Page 13

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 4 Batter y light ■ Amber : A batter y is charging. ■ Green: A batter y is close to full charge capacity . ■ Blinking amber : A batter y that is the only av ailable po wer source has reached a low-battery condition. When the batter y reaches a critical lo w-battery condition, the batt[...]

  • Page 14

    1–8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the computer are sho wn below and described in T able 1-2. R ight-Si de Compone nts[...]

  • Page 15

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1 USB por t (HP Compaq nx6325 models only) Connects optional USB de vices. 2 1394 por t Connects an optional IEEE 1394 device such as a camcorder . 3 RJ-11 (modem) jack Connects a modem cable . 4 Optical drive Reads an optical di[...]

  • Page 16

    1–10 Maintenance and Servi ce Guide Produc t Descr iption The external components on the left side of the computer are sho wn below and described in T able 1-3. Lef t -Sid e Comp on en ts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 RJ-45 (network) jack Connects a networ k cable . 2 External monitor por t Connec ts an external mo[...]

  • Page 17

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 4 USB por ts (2) Connect optional USB de vices. 5A u d i o - o u t (headphone) jack Produces system stereo sound when connected to optional powered stereo speakers , headphones, ear b uds, a headset, or tele vision audio. 6A u d i o - i n (microphone) jack Connects an optional headset mic[...]

  • Page 18

    1–12 Maintenance and Servi ce Guide Produc t Descr iption The external components on the rear panel of the computer are sho wn below and described in T able 1-4. Rea r P a n e l C om p o n en t s[...]

  • Page 19

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä The security cable is designed to act as a deterrent, but it ma y not pre vent the computer from being mishandled or stolen. 2 Batter y ba y Holds the [...]

  • Page 20

    1–14 Maintenance and Servi ce Guide Produc t Descr iption The standard ke yboard components of the computer are shown belo w and described in T able 1-5. Standar d K ey board C omponents[...]

  • Page 21

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 f1 to f12 ke ys (12) Ex ecute frequently used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light. 3 fn ke y Ex ecutes frequently used syste[...]

  • Page 22

    1–16 Maintenance and Servi ce Guide Produc t Descr iption The computer top components are sho wn below and described in T able 1-6. T op Components , P art 1 T able 1-6 T op Components, Part 1 Item Component Function 1 P ower button When the computer is ■ Off , press to tur n on the computer . ■ In standby , briefly press to exit standb y . ?[...]

  • Page 23

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 3 Inf o Center button (HP Compaq nx6325 models only) Launches Inf o Center , which enables yo u to open various software solutions . 4 Wireless button T urns the wire less f eature on or off, b ut does not create a wireless connection. ✎ To establish a wireless connection, a wireless ne[...]

  • Page 24

    1–18 Maintenance and Servi ce Guide Produc t Descr iption The computer top components are continued belo w and described in T able 1-7. T op Components , P art 2[...]

  • Page 25

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 T able 1-7 T op Components, Part 2 Item Component Function 1 T ouchP ad Mov es the pointer and selects or activates items on the screen. Ca n be set to perf or m other mouse functions, such as scrolling, selecting, and double-clic king. 2 Left and right T ouchP ad but t o ns Function like[...]

  • Page 26

    1–20 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the computer are sho wn below and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the primar y batter y . 2 Docking connector (HP Compaq nx6325 models only) Connects the an op[...]

  • Page 27

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–21 4 Exhaust ve nts Enable airf lo w to cool internal components. Ä T o pre vent o verheating, do not obstruct vents . Use the computer only on a hard, flat surf ace. Do not allow another hard surf ace, such as an adjoining optional printer , or a soft surface , such as pillows or thic k ru[...]

  • Page 28

    1–2 2 Maintenance and Servi ce Guide Produc t Descr iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]

  • Page 29

    Maintenance and Serv ice Guide 2–1 2 T roubl eshooting Å W ARN IN G: Only au thori z ed techni ci ans trained b y HP should repair this equipment . All trouble shooting and repair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair . Because of the comple xity of the indi vi dual boards and suba ssemblies , do not attempt[...]

  • Page 30

    2–2 Maintenance and Servi ce Guide T roubleshooting 1. Open Computer Setup by turning on or restarting the computer , and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lo wer-left corner of the screen. In Computer Setup, the follo wing shortcuts are av ailable: ❏ T o change the language, press f2 . ❏ T o [...]

  • Page 31

    T roubleshooting Maintenance and Serv ice Guide 2–3 Comp uter Setu p Defaults T o return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer , and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lo wer-left corner of the scre[...]

  • Page 32

    2–4 Maintenance and Servi ce Guide T roubleshooting Compute r Set up Menus The menu tables in this section provide an o vervie w of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer . Ta b l e 2 - 1 File Menu Select T o Do This System Inf or mation ■ View identificatio[...]

  • Page 33

    T roubleshooting Maintenance and Serv ice Guide 2–5 Ta b l e 2 - 2 Security Menu Select T o Do This Setup pass word Enter , change, or delete a setup pass word. P ower-on pass word Enter , change, or delete a power-on pass word. P assw ord options ■ Enab le/disable stringent security . ■ Enable/disab le pass word requirement on computer resta[...]

  • Page 34

    2–6 Maintenance and Servi ce Guide T roubleshooting Ta b l e 2 - 2 Security Menu (Continued) Select T o Do This System IDs Enter user-defined computer asset and ownership tag. Disk Sanitizer Run Disk Sanitiz er to destroy all e xisting data on the primar y hard dr ive . The follo wing options are avai la ble : ✎ Fast: Runs the Disk Sanitizer er[...]

  • Page 35

    T roubleshooting Maintenance and Serv ice Guide 2–7 Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language (or press f2 ). Change the Comput er Setup language. Boot options ■ Set f9 , f10 , and f12 dela y when star ting up. ■ Enable/disab le CD-ROM boot. ■ Enable/disab le Floppy boot. ■ Enable/disab le internal network adapt[...]

  • Page 36

    2–8 Maintenance and Servi ce Guide T roubleshooting De vice configurations ■ Swap the functions of the fn k ey and left ctrl key . ■ Enable/disab le multiple standard pointing de vices at star tup. (T o set the computer to suppor t only a single, usually nonstandard, pointing de vice at star tup, select Disabl e.) ■ Enable/disab le USB lega[...]

  • Page 37

    T roubleshooting Maintenance and Serv ice Guide 2–9 De vice configurations (Continued) ■ Enable/disab le SA T A Nativ e Suppor t. ■ Enable/disab le Dual Core CPU . ■ Enable/disab le Secondar y Batter y F ast Charge. Built-In De vice Options ■ Enable/disab le embedded WW AN De vice Radio. ■ Enable/disab le embedded WLAN De vice Radio. ?[...]

  • Page 38

    2–10 Maintenance and Servi ce Guide T roubleshooting 2.2 T roubleshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P ar[...]

  • Page 39

    T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wch ar t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tioning Device [...]

  • Page 40

    2–12 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.2—No P ow er , P art 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC p[...]

  • Page 41

    T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wc har t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n ? Check batter y pack by recharging it, moving it to another computer , Pow e r o n ? Done Y Replace p[...]

  • Page 42

    2–14 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.4—No P ow er , P art 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E D o[...]

  • Page 43

    T roubleshooting Maintenance and Serv ice Guide 2–15 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if appli[...]

  • Page 44

    2–16 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video[...]

  • Page 45

    T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and f[...]

  • Page 46

    2–18 Maintenance and Servi ce Guide T roubleshooting F lo w cha rt 2 .8 —N on fu ncti on ing Do cki ng De vi ce (if applicable ) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall compu[...]

  • Page 47

    T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections[...]

  • Page 48

    2–20 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Bo[...]

  • Page 49

    T roubleshooting Maintenance and Serv ice Guide 2–21 Flowc h ar t 2. 1 1—N o OS L oa di n g , H a rd Dr ive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go[...]

  • Page 50

    2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2. 1 2—N o OS Loadin g, H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskett[...]

  • Page 51

    T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wch ar t 2. 1 3—No OS Loading , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system[...]

  • Page 52

    2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loading , O ptical Drive Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . ?[...]

  • Page 53

    T roubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wc har t 2. 1 5—No Audio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y[...]

  • Page 54

    2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6—N o Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]

  • Page 55

    T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wch ar t 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Rea[...]

  • Page 56

    2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? [...]

  • Page 57

    T roubleshooting Maintenance and Serv ice Guide 2–2 9 Flo wch ar t 2. 1 9—Nonfun c tioning P ointing De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace int[...]

  • Page 58

    2–30 Maintenance and Servi ce Guide T roubleshooting Flo wc h art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers a[...]

  • Page 59

    Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer . Seri al Nu mber L[...]

  • Page 60

    3–2 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.2 Comp uter M ajor Com ponents Comp ute r Major Componen ts[...]

  • Page 61

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WV A, TFT 15.0-inch, XGA, TFT , with BrightView 15.0-inch, XGA, TFT 430869-001 430868-001 430867-001 2[...]

  • Page 62

    3–4 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Componen ts[...]

  • Page 63

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 4 T op cover s (include T ouchP ad, brac ket, and cab le) F or use with HP Compaq nx6325 models F or use with HP Compaq nx6315 models 430866-001 430865-001 Fingerprint reader boar[...]

  • Page 64

    3–6 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Componen ts[...]

  • Page 65

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Plastics Kit 430884-001 7a 7b 7c 7d Includes: ExpressCard bezel PC Card bezel Hard drive cov er (includes 2 captive screws , secured by C-clips) Memor y module compar tment cove r[...]

  • Page 66

    3–8 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Componen ts[...]

  • Page 67

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 11 Processor s (include ther mal paste) AMD T urion 64 ML-60 (2.00-GHz) AMD T urion 64 ML-56 (1.80-GHz) AMD T urion 64 ML-52 (1.60-GHz) AMD T urion 64 ML-50 (1.60-GHz) 430876-001 [...]

  • Page 68

    3–10 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Comp ute r Major Componen ts[...]

  • Page 69

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 18 Hard drives (all 540 rpm, include frame) 100-GB 80-GB 60-GB 40-GB 413853-001 413852-001 413851-001 413850-001 19 Optical drives (include bezel and optical driv e brack et) 8X [...]

  • Page 70

    3–12 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3. 3 P la sti cs Kit T able 3-2 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit Includes: 430884-001 1 Memor y module compar tment cove r (includes 1 captiv e screw , secured by a C-clip) 2 Hard drive cov er (includes 2 capt ive scre ws[...]

  • Page 71

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 3.4 Ca bl e Kit Ta b l e 3 - 3 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit Includes: 430883-001 1 Microphone (for use only with HP Compaq nc6325 models) 2 Modem module cable 3 Bluetooth module cable[...]

  • Page 72

    3–14 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.5 M a s s S t ora g e D e vi c es T able 3-4 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame) 100-GB 80-GB 60-GB 40-GB 413853-001 413852-001 413851-001 413850-001 2 Optical drives (include bezel) 8X Max D VD±R[...]

  • Page 73

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 3.6 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 5 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P ar t Number 8-cell travel battery 367456-001 65-watt A C adapter 381090-001 External MultiBay II 366143-001 External MultiBay II po wer cable and stand[...]

  • Page 74

    3–16 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Pow e r c or d s Fo r u s e i n : A ustralia 246959-011 Belgium, Europe, Finland, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 246959-021 Brazil 246959-201 Canada, F rench Canada, La tin Amer ica, T aiwan, and the United States 246959-001 Denmark 246959[...]

  • Page 75

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 Screw Kit (includes the f ollowing scre ws; refer to Appendix A, “Screw Listing, ” f or more information on specifications and usage) 413705-001 and 432160-001 ■ He x socket HM5.0×9.0 scre w lock ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 shoulder sc[...]

  • Page 76

    3–18 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.7 Sequen tial P art N umber Listin g Ta b l e 3 - 6 Sequential P ar t Number Listing Spare P ar t Number Description 246959-001 P ower cord f or use in Canad a, F rench Canada, Latin America, T aiwan, and the United States 246959-011 P ower cord f or use in Australia 246959-021 P [...]

  • Page 77

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 375557-001 D VD±R W and CD-RW Doub le Lay er Combo Drive (f or use in External MultiBay II and HP Doc king Station) 380089-001 HP Docking Statio n Miscellaneous Plastics Kit 381090-001 65-watt A C adapter 391174-001 HP Docking Station 120 W A C adapter 393652-001 6-cell, 4.0-Ah bat[...]

  • Page 78

    3–20 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 413705-001 Screw Kit 413706-001 Thermal Grease Kit 413850-001 5400-r pm, 40-GB hard drive (includes frame) 413851-001 5400-r pm, 60-GB hard drive (includes frame) 413852-001 5400-r pm, 80-GB hard drive (includes frame) 413853-001 5400-r pm, 100-GB hard drive (includes frame) 414044-[...]

  • Page 79

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 430872-001 Mobile AMD Sempron 3500+ (1.80-GHz) processor 430873-001 AMD T urion TL-60 (1.60-GHz) processor 430874-001 AMD T urion TL-56 (1.60-GHz) processor 430875-001 AMD T urion TL-52 (1.80-GHz) processor 430876-001 AMD T urion TL-50 (2.00-GHz) processor 430877-001 Switch cov er f[...]

  • Page 80

    3–2 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 432160-001 Plastics Kit 416039-001 K eyboard f or use with models with T ouchPad and fingerprint reader in the United States 416039-021 K eyboard f or use with models with T ouchPad and fingerprint reader in Europe 416039-031 K eyboard f or use with models with T ouchPad and finger[...]

  • Page 81

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 3 416039-151 K eyboard f or use with models with T ouchPad and fingerprint reader in Greece 416039-161 K eyboard f or use with models with T ouchPad and fingerprint reader in Latin America 416039-171 K eyboard f or use with models with T ouchPad and fingerprint reader in Saudi Arabia[...]

  • Page 82

    3–2 4 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 416039-BA1 K eyboard f or use with models with T ouchPad and fingerprint reader in Slov enia 416039-BB1 K eyboard f or use with models with T ouchPad and fingerprint reader in Israel 416039-DD1 K eyboard f or use with mode ls with T ouchP ad and finger print reader in Iceland 43216[...]

  • Page 83

    Maintenance and Serv ice Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the follo wing tools to complete the removal and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ [...]

  • Page 84

    4–2 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminaries 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) aw[...]

  • Page 85

    Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enting Damage t o Re mo v able Dri v es Remov able drives are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able drive, or loss of information, observ e the follo wing precautions: ■ Before removing[...]

  • Page 86

    4–4 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminaries 4.4 Pre v entin g Elec trosta tic D ama ge Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many [...]

  • Page 87

    Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–5 4.5 P ac k a gin g and T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-se[...]

  • Page 88

    4–6 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminaries 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wor[...]

  • Page 89

    Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–7 4.7 Groundin g Eq uipm ent an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% [...]

  • Page 90

    4–8 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminaries T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V o ltage Levels Relative Humidity Even[...]

  • Page 91

    Maintenance and Serv ice Guide 5–1 5 Remo v al an d Repl a cement Procedur es This chapter provides remo val and replacement procedures. There are as many as 50 scre ws and screw locks, in 9 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w and screw lock size and locatio[...]

  • Page 92

    5–2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Seri al Nu mber Location[...]

  • Page 93

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Di sassembl y Sequenc e Ch art Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Removed 5.3 Preparing the Computer for Disassembly Batter y 0 5.4 Hard Dri[...]

  • Page 94

    5–4 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .3 Preparing th e Co mpu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syste[...]

  • Page 95

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 4. Remov e the battery by follo wing these steps: a. T urn the computer upside down with the rear panel to ward you. b . Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery . c. Slide the battery 3 straight ba[...]

  • Page 96

    5–6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. Hard Drive Spare P ar t Number Information Hard drives (all 540 rpm, include frame) 100-GB 80-GB 60-GB 40-GB 413853-001 413852-001 413851-00[...]

  • Page 97

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–7 3. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve cov er to the computer . 4. Lift the right side of the hard dri ve cov er 2 and swing it up and to the left. 5. Remov e the hard driv e cov er . ✎ The hard dri ve cov er is included in the Plastics [...]

  • Page 98

    5–8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 7. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve 3 to the right to disconnect it from the system board. 8. Remov e the hard driv e 4 from the hard driv e bay . Re mov ing t[...]

  • Page 99

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–9 9. Remov e the four Phillips PM3.0×4.0 hard driv e frame scre ws 1 from each side of the hard driv e. 10. Lift the frame 2 straight up to remov e if from the hard driv e. Re mov ing the Hard Dr iv e Fr ame Re verse the abov e procedure to reassemble and install the hard dri [...]

  • Page 100

    5–10 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads. The feet are included in the Plastics Kit, spare part number 430884-001. Rep l a ci n g t h e Co m p ut e r Fe et[...]

  • Page 101

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–11 5 .6 Bluetooth Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the hard driv e ( Section 5.4 ). 3. Slide the Bluetooth module 1 out of the clip in the hard dri ve compartment. 4. Disconnect the Bluetooth cable 2 from the module. Remo ving [...]

  • Page 102

    5–12 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .7 Exter nal M emor y Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. 3. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the memory module compartment cov er to the computer . 4. Lift the r[...]

  • Page 103

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–13 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .) 7. Slide the module 2 away from the sock et at an angle. 8. Remov e the memory module. ✎ Memor[...]

  • Page 104

    5–14 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .8 Optical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the right side to ward you. 3. Remov e the T orx8 T8M2.0×9.0 screw 1 that secures the optical dri ve to the computer . 4. Insert a flat-bladed dri ver into the slot 2[...]

  • Page 105

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–15 6. If it is necessary to replace the optical dri ve bracket, remo ve the two Phillips PM2.0×4.0 scre ws 1 that secure the bracket to the optical dri ve. 7. Remov e the optical driv e bracket 2 . Remo ving the Optical Dr iv e Re verse the abov e procedure to reassemble and i[...]

  • Page 106

    5–16 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 9 Keyb o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment cove r ( Section 5.7 ). Ke yboard Spare P ar t Number Information Belgium Brazil Czech Repub lic Denmark Europe F rance F rench Canada Germany Greece Hungary [...]

  • Page 107

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–17 3. Remov e the two T orx8 T8M2.0×9.0 screws that secure the ke yboard to the computer . Re mov ing the K eyboar d Scr ew s[...]

  • Page 108

    5–18 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 4. T urn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the four ke yboard retaining latches 1 toward you. 7. Lift the rear edge of the ke yboard 2 and swing it forward until it rests on the palm rest. Rel e a s i n[...]

  • Page 109

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–19 8. Release the ZIF connector 1 to which the pointing stick cable is attached and disconnect the pointing stick cable 2 . Disconnecting the K ey board Cable 9. Remov e the keyboard. Re verse the abov e procedure to install the ke yboard.[...]

  • Page 110

    5–20 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 1 0 Fa n 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two Phillips PM2.0×7.0 scre ws 2 that secure the fan to the computer . 5. Remov e the fan 3 . R[...]

  • Page 111

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–21 5 . 1 1 H eat Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). 3. Remov e the fan ( Section 5.10 ). Heat Sink Spare P ar t Number Information Heat sink (includes ther mal paste) 430885-001 Thermal Grease Kit (not illustr[...]

  • Page 112

    5–2 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 4. Remov e the four Phillips PM2.0×6.0 screws 1 that secure the heat sink to the computer . 5. Lift the right side of the heat sink 2 to disengage it from the processor . 6. Slide the heat sink 3 to the right to remov e it. ✎ Due to the adhesi ve quality of the thermal [...]

  • Page 113

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 ✎ The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the heat sink 1 and system board components 2 each time the heat sink is remov ed. Thermal paste and pads are included with the heat sink and all processor spare part kits. Ther mal P a[...]

  • Page 114

    5–2 4 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 1 2 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). 3. Remov e the fan ( Section 5.10 ). 4. Remov e the heat sink ( Section 5.11 ). Processor Spare P ar t Number Information AMD T urion 64 ML-60 (2.00-[...]

  • Page 115

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 5. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be located in the left-rear corner of the pro[...]

  • Page 116

    5–2 6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 1 3 RTC B a t t e r y ✎ The R TC battery is included in the Plastics Kit, spare part number 430884-001. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). 3. Remov e the R TC battery from the socket on the system board. [...]

  • Page 117

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 5 . 1 4 Mini C ard WL AN Modul e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). 3. Position the computer with the front to ward you. Mini Card WLAN Module Spare P ar t Number Information 802.11a/b/g WLAN module fo r us e i[...]

  • Page 118

    5–2 8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 5. Remov e the two Phillips PM2.5×4.0 scre ws 2 that secure the Min[...]

  • Page 119

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 5 . 1 5 Internal Memor y Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.9 ). Memory Module Spare Part Number Information PC2-5300 1024-MB 512-MB 256-MB 414046-001 414045-001 414044-001[...]

  • Page 120

    5–30 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .) 4. Slide the module 2 away from the sock et at an angle. 5. Remov e the memory module. ✎ Memo[...]

  • Page 121

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–31 5. 1 6 Sw i t c h C ove r ✎ Both switch cov er spare part kits include an LED board and LED board cable. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.9 ). 3. T urn the computer upside down with the rear panel to ward you. 4. [...]

  • Page 122

    5–3 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. T urn the computer display-side up with front toward you. 6. Open the computer as far as possible. 7. Disconnect the LED board cable 1 from the system board. 8. Insert a flat-bladed scre wdriv er into the four notches 2 on the front edge of the switch cov er 3 and lift [...]

  • Page 123

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 5 . 1 7 Displa y Assemb ly 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.9 ). 3. Disconnect the wireless ante nna cables from the Mini Card WLAN module ( Section 5.14 ). 4. Remov e the switch cov er ( Section 5.16 ). Display As[...]

  • Page 124

    5–34 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. Remov e the four T orx8 T82.5×9.0 screws that secure the display assembly to the computer . Remo ving the Displa y Assembl y Scr ew s[...]

  • Page 125

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 6. T urn the computer display-side up with the front toward you. 7. Open the computer as far as possible. Ä CAUT ION: Support the display a ssembl y when r emov ing the follow ing scr ew s. F ailure t o support the display asse mbly can r esult in damage to the display a s[...]

  • Page 126

    5–3 6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 1 8 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Switch cov er ( Section 5.16 ) e. Display assembly ( S[...]

  • Page 127

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 3. Remov e the thirteen T orx8 T8M2.5×9.0 screws that secure the top cov er to the computer . Re mov ing the T op Co ver S cr ew s, P art 1[...]

  • Page 128

    5–38 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 4. T urn the computer right-side up with the front toward you. 5. Disconnect the follo wing cables from the system board: 1 T ouchPad cable 2 Fingerprint reader board cable (HP Compaq nx6325 models only) 3 Microphone cable 6. Remov e the two T orx8 T8M2.5×9.0 screws 4 that[...]

  • Page 129

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 7. Lift up the rear edge of the top cov er 1 until it disengages from the base enclosure. 8. Swing the top cov er 2 tow ard you until the left and right sides of the top cov er disengage from the base enclosure. 9. Lift up on the left 3 and right sides 4 of the top cov er u[...]

  • Page 130

    5–40 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 1 9 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Switch cov er ( Section 5.16 ) e. Display assembly ( Sec[...]

  • Page 131

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–41 2. Disconnect the speaker cable 1 from the system board. 3. Remov e the speaker 2 . Re mov ing the Speak er Re verse the abov e procedure to install the speaker .[...]

  • Page 132

    5–4 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 2 0 M i c r o p h o n e ✎ The microphone is included in the Cable Kit, spare part number 430883-001, and is for use only with HP Compaq nx6325 models. 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( [...]

  • Page 133

    Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 2. Disconnect the microphone cable 1 from the system board and remov e the microphone 2 from the computer . 3. If it is necessary to replace the Bluetooth module cable, disconnect the cable 3 from the system board, remov e the cable 4 from the clips in the base enclosure, [...]

  • Page 134

    5–44 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .2 1 Modem Modul e 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Switch cov er ( Section 5.16 ) e. Display assembly ( Se[...]

  • Page 135

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 2. Remov e the two Phillips PM2.5×4.0 scre ws 1 that secure the modem module to the system board. 3. Lift the front of the modem module 2 to disconnect it from the system board. 4. Disconnect the modem module cable 3 from the modem module. 5. Disconnect the modem cable 4 f[...]

  • Page 136

    5–46 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .2 2 USB/Au dio Board 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Switch cov er ( Section 5.16 ) e. Display assembly ([...]

  • Page 137

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 2. Position the computer with the rear panel to ward you. 3. Release the ZIF connector to which the USB/audio board cable is connected and disconnect the USB/audio board cable 1 from the system board. 4. Remov e the Phillips PM2.0×3.0 screw 2 that secures the USB/audio boa[...]

  • Page 138

    5–48 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 23 Sys t e m B o a rd ✎ When replacing the system board, be sure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.7 and Section 5.15 ) ■ Fan ( Section 5.10 ) ■[...]

  • Page 139

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 9 d. Switch cov er ( Section 5.16 ) e. Display assembly ( Section 5.17 ) f. T op cover ( Section 5.18 ) g. Speaker ( Section 5.19 ) h. Microphone ( Section 5.20 ) i. USB/audio board ( Section 5.22 ) 2. Remov e the two HM5.0×9.0 scre w locks on each side of the external monit[...]

  • Page 140

    5–50 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 3. Use the optical dri ve connector 1 to lift the right side of the system board 2 until the po wer connector 3 is clear of the base enclosure. 4. Slide the system board 4 to the right at an angle and remov e it from the base enclosure. Re mov ing the S ys tem Board Re vers[...]

  • Page 141

    Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height Width Depth (varies from front to back) < 32.8 cm < 26.7 cm < 3.0 to 3.6 cm < 12.9 in < 10.5 in < 1.2 to < 1.4 in W eight With 15.0-inch displa y , optica[...]

  • Page 142

    6–2 Maintenance and Servi ce Guide Spe cificat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperatin[...]

  • Page 143

    Specific at ions Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.0-inch, SXGA+WV A, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1400 × 1050 RGB [...]

  • Page 144

    6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 15.0-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertic[...]

  • Page 145

    Specific at ions Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Hard Drives 100-GB* 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g Interface type SA T A SA T A SA T A SA T A T ransfer rate Synchronous (maximum) Security 100 MB/sec ATA security 100 MB/sec ATA secu[...]

  • Page 146

    6–6 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 5 Primary 6-cell, Li-Ion Battery Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°F[...]

  • Page 147

    Specific at ions Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 6 D VD/CD-RW Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n) CD-B[...]

  • Page 148

    6–8 Maintenance and Servi ce Guide Spe cificat ions Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DM[...]

  • Page 149

    Specific at ions Maintenance and Serv ice Guide 6–9 Ta b l e 6 - 7 D VD±RW and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, Fo r m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and [...]

  • Page 150

    6–10 Maintenance and Servi ce Guide Spe cificat ions Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W [...]

  • Page 151

    Specific at ions Maintenance and Serv ice Guide 6–11 Ta b l e 6 - 8 CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-RCD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm ([...]

  • Page 152

    6–12 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

  • Page 153

    Specific at ions Maintenance and Serv ice Guide 6–13 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 82801DB/DBM U SB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant AC—Link A udio 82801DB/DBM SMBus Controller—24C3 Data F ax [...]

  • Page 154

    6–14 Maintenance and Servi ce Guide Spe cificat ions IRQ11 USB EHCI controller—24CD USB UHCI controller—24C4 USB UHCI controller—24C7 Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y IDE channel *Def ault co[...]

  • Page 155

    Specific at ions Maintenance and Serv ice Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for CP[...]

  • Page 156

    6–16 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contro[...]

  • Page 157

    Specific at ions Maintenance and Serv ice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F Par allel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0[...]

  • Page 158

    6–18 Maintenance and Servi ce Guide Spe cificat ions T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 01[...]

  • Page 159

    Maintenance and Serv ice Guide A–1 A Scre w List ing This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All screws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part numbers 413705-001 and 432160-001.[...]

  • Page 160

    A–2 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×5 .0 Sc re w Locations Ta b l e A - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 3 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo scre ws that secure the hard driv e cov er to the computer (screws are captured on the cov er by C-clips; documented in Section 5.4[...]

  • Page 161

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–3 Phillips P M2 .5×13 . 0 Spr ing-Loaded Har d Dri ve Re tention Sc r ew Scr ew L ocation Ta b l e A - 2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Color Qty . Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the co[...]

  • Page 162

    A–4 Maintenance and Servi ce Guide Scr ew Listing Phillips P M3. 0×4.0 S cr ew L ocations Ta b l e A - 3 Phillips PM3.0×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 3.0 mm 4.5 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.4 ) mm[...]

  • Page 163

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–5 T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.8 ) 2 T wo scre ws that secure the ke yboa rd to t[...]

  • Page 164

    A–6 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 13 screws that secure the top co ver to the computer (documented in Section 5.18 ) mm[...]

  • Page 165

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–7 T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 1 T wo scre ws that secure the display as semb ly to the computer (documented in Section 5.17 ) 2 T wo scre ws that secure[...]

  • Page 166

    A–8 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×3 . 0 Scr ew Locati ons Ta b l e A - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 3 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical driv e bra ck et to the optical dr ive to the computer (documented in Section 5.8 ) mm[...]

  • Page 167

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–9 Phillips P M2 .0×3 . 0 Scr ew L ocation Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 3 3.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the USB/au dio board to the base enclosure (documented in Section 5.22 ) mm[...]

  • Page 168

    A–10 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .5×2 . 0 Scr ew Locati ons Ta b l e A - 6 T orx8 T8M2.5×2.0 Screw Color Qty . Length Thread Head Width Black 2 2.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the s witch co ver to the computer (documented in Section 5.16 ) mm[...]

  • Page 169

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–11 Phillips P M2 .0×7 .0 S cr ew L ocations Ta b l e A - 7 Phillips PM2.0×7.0 Screw Color Qty . Length Thread Head Width Silver 6 7.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the f an assemb ly to the computer (documented in Section 5.17 ) mm[...]

  • Page 170

    A–12 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×7 .0 S cr ew L ocations Ta b l e A - 7 Phillips PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 6 7.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the heat sink to the to the computer (documented in Section 5.11 ) mm[...]

  • Page 171

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–13 Phillips P M2 .5×4. 0 Scr ew Locati ons Ta b l e A - 8 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.5 mm Where used: 1 T wo scre ws that secure the Mini Card WLAN to the computer (documented in Section 5.14 ) 2 T wo scre ws that secure the modem mo[...]

  • Page 172

    A–14 Maintenance and Servi ce Guide Scr ew Listing H ex So cket H M5.0× 9 .0 Screw Lo ck Loc a t ion s Ta b l e A - 9 Hex Soc ket HM5.0×9.0 Screw Loc k Color Qty . Length Thread Head Width Silver 2 9.0 mm 5.0 mm 5.0 mm Where used: 2 screw loc ks that secure the system board to the computer (documented in Section 5.23 ) mm[...]

  • Page 173

    Maintenance and Serv ice Guide B–1 B Back up a nd R e co v e ry Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recovery Manager . ✎ Formatted D VD±R [...]

  • Page 174

    B–2 Maintenance and Servi ce Guide Back up and Reco very Ba c king U p t he Sy s tem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points. ■ Schedule backups. Ba ckin g Up S pec ific Files or F ol der[...]

  • Page 175

    Back up and R ecov ery Maintenance and Serv ice Guide B–3 Ba c king U p t he En tire Hard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders. ✎ A copy of the entire hard dri ve image can be store[...]

  • Page 176

    B–4 Maintenance and Servi ce Guide Back up and Reco very Ba c king U p Modifications M ad e to the S y st em When you back up modifications since your last backup, you are creating system recov ery points. This allows you to sa ve a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if you want to[...]

  • Page 177

    Back up and R ecov ery Maintenance and Serv ice Guide B–5 Schedulin g Bac kups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next . 3. Schedule system recov ery points at specific interv als (no w , daily , weekly , or monthly) or a[...]

  • Page 178

    B–6 Maintenance and Servi ce Guide Back up and Reco very HP Backup and Recov ery Manager allows you to ■ Create r ecovery discs (highly r ecommended) . The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system failure or instability . ✎ If you do not hav e a[...]

  • Page 179

    Back up and R ecov ery Maintenance and Serv ice Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or DVD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager . ■ Number each disc before inserti ng it into the optical [...]

  • Page 180

    B–8 Maintenance and Servi ce Guide Back up and Reco very P er forming a Reco very from t he H ard Driv e There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco very in Window s T o initiate a recovery in W indows: 1. Back up all personal files. 2. Select Start [...]

  • Page 181

    Maintenance and Serv ice Guide C–1 C Disp l ay Compon ent Recy c ling Å W ARN IN G: The bac klight contains mer cury . Caution sh ould be ex erc ised w hen re mov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury . Ä CAUT ION: The pr ocedures in this appe ndix can r esult in damage to displ[...]

  • Page 182

    C–2 Maintenance and Serv ice Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The proced[...]

  • Page 183

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Remo ving the Displa y Bez el Scr ew Co vers and Sc re ws[...]

  • Page 184

    C–4 Maintenance and Serv ice Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . Remo ving the Displa y Bez el[...]

  • Page 185

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 . Remo ving the Displa y Inv erter[...]

  • Page 186

    C–6 Maintenance and Serv ice Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. Remo ving the Displa y P anel Assembl y[...]

  • Page 187

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–7 7. T urn the display panel assembly upside down. 8. Remov e all screws that secure the display panel frame to the display panel. Remo ving the Displa y P anel Fr ame Scr ew s[...]

  • Page 188

    C–8 Maintenance and Serv ice Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. Re mov ing the Display F rame[...]

  • Page 189

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r . Re mov ing the Backligh t Co ver[...]

  • Page 190

    C–10 Maintenance and S ervice Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. Re leasing the Backli ght Cables[...]

  • Page 191

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Re mov ing the Backligh t Fr ame[...]

  • Page 192

    C–12 Maintenance and S ervice Guide Display C omponent Recy cling Å W ARN IN G: The bac klight contains mer cury . Caution sh ould be ex erc ised w hen re mov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backligh t[...]

  • Page 193

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. Re leasing the[...]

  • Page 194

    C–14 Maintenance and S ervice Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the LCD panel and backlight.[...]

  • Page 195

    Maintenance and Serv ice Guide D–1 D Conn ec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

  • Page 196

    D–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 197

    Connector P in Assignments Maintenance and Serv ice Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

  • Page 198

    D–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

  • Page 199

    Connector P in Assignments Maintenance and Serv ice Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Page 200

    D–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

  • Page 201

    Maintenance and Serv ice Guide E–1 E P o w er C ord Set Req uirements 3-Con duc tor P o wer Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is [...]

  • Page 202

    E–2 Maintenance and Servi ce Guide P ow er Cor d Set Requirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible for[...]

  • Page 203

    P ow er Cor d Set Requirements Maintenance and Serv ice Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicab le Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME[...]

  • Page 204

    E–4 Maintenance and Servi ce Guide P ow er Cor d Set Requirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMKO 1 P eople’s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor[...]

  • Page 205

    Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–9 A AC adapter, spare part number 3–15 , 3–19 accessory battery connector 1–21 arrow keys 1–15 audio troubleshooting 2–25 audio-in jack location 1–11 pin assignments D–2 audio-out jack location 1–11 pin assignments D–1 B base enclosure, spare part numbers 3–9 , 3–2[...]

  • Page 206

    Index–2 Maintenance and S ervice Guide Index components bottom 1–20 front 1–6 keyboard 1–12 , 1–14 left-side 1–10 rear 1–10 right-side 1–8 top 1–16 , 1–18 computer feet illustrated 3–12 locations 5–10 Computer Setup overview 2–1 computer specifications 6–1 connector pin assignments audio-in D–2 audio-out D–1 external[...]

  • Page 207

    Index Maintenance and Serv ice Guide Index–3 removal 5–14 spare part numbers 3–11 , 3–14 , 3–15 , 3–19 , 3–21 , 5–14 specifications 6–9 DVD-ROM drive OS loading problems 2–24 spare part number 3–15 , 3–18 E electrostatic discharge 4–4 , 4–8 exhaust vents 1–10 ExpressCard bezel, illustrated 3–12 ExpressCard slot 1–1[...]

  • Page 208

    Index–4 Maintenance and S ervice Guide Index removal 5–6 spare part numbers 3–11 , 3–14 , 3–20 , 5–6 specifications 6–5 hard drive bay 1–21 hard drive cover illustrated 3–12 removal 5–7 hard drive frame, removal 5–9 headphone jack location 1–11 pin assignments D–1 heat sink removal 5–21 spare part number 3–7 , 3–21 ,[...]

  • Page 209

    Index Maintenance and Serv ice Guide Index–5 modem module removal 5–44 spare part number 3–7 , 3–21 , 5–44 troubleshooting 2–30 modem module cable illustrated 3–13 removal 5–45 monitor port location 1–10 pin assignments D–4 N network jack location 1–10 pin assignments D–6 network, troubleshooting 2–30 nonfunctioning device[...]

  • Page 210

    Index–6 Maintenance and S ervice Guide Index RJ-11 jack location 1–9 pin assignments D–5 RJ-45 jack location 1–10 pin assignments D–6 RTC battery illustrated 3–12 removal 5–26 S Screw Kit contents A–1 spare part numbers 3–17 , 3–20 , 3–21 , 3–24 , A–1 screw listing A–1 security cable slot 1–13 serial number 3–1 , 5?[...]

  • Page 211

    Index Maintenance and Serv ice Guide Index–7 TouchPad buttons 1–19 TouchPad cable, disconnection 5–38 TouchPad scroll zone 1–19 TouchPad, location 1–19 transporting precautions 4–5 travel battery, spare part number 3–15 , 3–18 troubleshooting audio 2–25 docking device 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2[...]